Keyboard GR - Keyboard ACER - Free user manual and instructions
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| Product Type | Keyboard |
| Brand | Acer |
| Model | Keyboard GR |
| Connectivity | Wired (USB) |
| Dimensions (approx.) | 440 x 140 x 30 mm |
| Weight (approx.) | 800 g |
| Power Source | USB port |
| Cable Length | 1.8 m |
| Layout | Standard (GR layout) |
| Keys | 104 keys including numeric keypad |
| Multimedia Keys | Available (e.g., volume, play/pause) |
| Operating Systems Supported | Windows, macOS, Linux |
| Compatibility | PC and laptop with USB port |
| Cleaning Instructions | Use a soft, dry cloth; avoid liquids |
| Safety Precautions | Do not expose to moisture or extreme temperatures |
| Warranty | 1 year (check Acer support for details) |
| Spare Parts Availability | Contact Acer authorized service centers |
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USER MANUAL Keyboard GR ACER
Aspire 4736G/4736Z Series Service Guide
Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
Revision History
Please refer to the table below for the updates made to this service guide.
| Date Chapter Updates | ||
Copyright
Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
Conventions
The following conventions are used in this manual:
| SCREEN MESSAGES | Denotes actual messages that appear on screen. |
| NOTE Gives bits and pieces of additional information related to the current topic. | |
| WARNING Alerts you to any damage that might result from doing or not doing specific actions. | |
| CAUTION Gives precautionary measures to avoid possible hardware or software problems. | |
| IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. | |
Preface
Before using this information and the product it supports, please read the following general information.
-
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's global product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.
-
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Table of Contents
System Specifications 1
Features 1
System Block Diagram 4
Your Acer Notebook tour 5
Front View ....5
Closed Front View 6
Left View 7
Right View 8
Rear View 8
Bottom View 9
Indicators 10
Easy-Launch Buttons 10
Touchpad Basics (with fingerprint reader) .....11
Using the Keyboard 12
Lock Keys and embedded numeric keypad 12
Windows Keys 13
Hot Keys 14
Special Key 15
Using the System Utilities ....16
Acer GridVista (dual-display compatible) 16
Hardware Specifications and Configurations 18
System Utilities 29
BIOS Setup Utility 29
Navigating the BIOS Utility .....29
Information 30
Main 31
Security 32
Power 35
Boot 37
Exit 38
BIOS Flash Utility 39
DOS Flash Utility 40
WinFlash Utility 42
Remove HDD/BIOS Password Utilities ....43
Removing BIOS Passwords: 44
Miscellaneous Utilities 46
Machine Disassembly and Replacement 49
Disassembly Requirements 49
General Information 50
Pre-disassembly Instructions 50
Disassembly Process ....50
External Module Disassembly Process ....51
External Modules Disassembly Flowchart 51
Removing the Battery Pack 52
Removing the SD dummy card 53
Removing the Lower Covers 54
Removing the WLAN Module 56
Removing the DIMM Modules .....57
Removing the Hard Disk Drive Module 58
Removing the Optical Disk Drive Module 60
Main Unit Disassembly Process 62
Main Unit Disassembly Flowchart 62
Table of Contents
Removing the Hinge Covers 64
Removing the Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Removing the Keyboard 67
Removing the Speaker Module 68
Removing the LCD Module 70
Removing the Upper Base 75
Removing the Finger Print Reader 78
Removing the TouchPad Bracket 80
Removing the Media Board 82
Removing the USB Board 84
Removing the Modem Module 86
Removing the Bluetooth Module .....87
Removing the Mainboard .....88
Removing the RJ-11 Port 90
Removing the Thermal Module .....92
Removing the CPU 94
LCD Module Disassembly Process 95
LCD Module Disassembly Flowchart 95
Removing the LCD Bezel 96
Removing the Camera Module 98
Removing the LCD Panel 99
Removing the LCD Brackets and FPC Cable .....101
Removing the Antennas 102
Removing the MIC Module 103
LCD Module Reassembly Procedure 104
Replacing the MIC Module 104
Replacing the Antennas ....105
Replacing the LCD Panel 108
Replacing the Camera Module 110
Replacing the LCD Bezel 111
Main Module Reassembly Procedure....112
Replacing the CPU 112
Replacing the Thermal Module 113
Replacing the RJ-11 Port 114
Replacing the Mainboard 116
Replacing the Bluetooth Board 117
Replacing the Modem Module 117
Replacing the USB Board 118
Replacing the Media Board....119
Replacing the TouchPad Bracket 121
Replacing the Finger Print Reader ....121
Replacing the Upper Cover .....123
Replacing the LCD Module .....126
Replacing the Speaker Module 130
Replacing the Keyboard 131
Replacing the Switch Cover 132
Replacing the Hinge Covers 134
Replacing the ODD Module 135
Replacing the Hard Disk Drive Module 136
Replacing the DIMM Modules .....136
Replacing the WLAN Module 137
Replacing the Lower Covers 137
Replacing the SD Card Dummy Trays 138
Replacing the Battery 138
Table of Contents
Troubleshooting 139
Common Problems 139
Power On Issue 140
No Display Issue ....141
Random Loss of BIOS Settings 142
LCD Failure 143
Built-In Keyboard Failure 143
Touchpad Failure 144
Internal Speaker Failure 144
Internal Microphone Failure 146
HDD Not Operating Correctly 147
ODD Failure 148
USB Failure (Rightside) 151
Modem Function Failure .....151
Wireless Function Failure 152
Bluetooth Function Failure 152
EasyTouch Button Failure 153
Media Board Failure 153
Fingerprint Reader Failure 154
Thermal Unit Failure 154
External Mouse Failure 155
Other Failures 155
Intermittent Problems 156
Undetermined Problems 156
POST Codes Tables 157
Sec: 157
Memory: 157
BDS & Specific action: 158
Each PEIM entry point used in 80_PORT .....159
Each Driver entry point used in 80_PORT .....159
Each SmmDriver entry point used in 80_PORT .....162
Jumper and Connector Locations 163
Top View 163
Bottom View 164
Clearing Password Check and BIOS Recovery 165
Clearing Password Check 165
BIOS Recovery by Crisis Disk 166
FRU (Field Replaceable Unit) List 167
Aspire 4736G/4736Z Series Exploded Diagrams .....168
Main Module 168
Aspire 4736G/4736Z Series FRU List 169
Screw List 175
Model Definition and Configuration 176
Aspire 4736G/4736Z Series .....176
Test Compatible Components 177
Microsoft® Windows® Vista Environment Test 178
Online Support Information 183
Index 185
Table of Contents
System Specifications
Features
Below is a brief summary of the computer's many features:
NOTE: Items marked with * denote only selected models.
Operating System
• Genuine Windows® Vista™
Platform
- Intel® Centrino® 2 processor technology, featuring:
- Intel® Core™ 2 Duo processor
- Mobile Intel® PM45/GM45 Express Chipset*
- Intel® Wireless WiFi Link 5100/5300*
- Intel® Wireless WiFi Link 5150/5350*
System Memory
• Dual-Channel SDRAM support
• Up to 2 GB of DDRIII 800/1066 MHz memory, upgradeable to 4 GB using two SO-DIMM modules
Display and graphics
• 16:9 aspect ratio
· 14" HD 1366 x 768
• Mobile Intel® GM45 Express Chipset
• NVIDIA® GeForce® 10MGE1
Storage subsystem
- 2.5" hard disk drive
- Optical drive option:
- Blu-ray Disc™ /DVD-Super Multi double-layer drive*
• DVD-Super Multi double-layer drive* - 5-in-1 card reader
Audio
- Dolby®-optimized surround sound system with two built-in stereo speakers
• True 5.1-channel surround sound output
• High-definition audio support
• S/PDIF (Sony/Philips Digital Interface) support for digital speakers - Acer PureZone technology with two built-in stereo microphones
- MS-Sound compatible
Communication
- Acer Video Conference, featuring:
- Integrated Acer Crystal Eye webcam*
- Acer PureZone technology*
- Optional Acer Xpress VoIP phone*
• WLAN:
- Intel® Wireless WiFi Link 5100/5300*
• Wi-Fi®/WiMAX™:
• Intel® Wireless WiFi Link 5150/5350*
- WPAN: Bluetooth® 2.0+Enhanced Data Rate (EDR)*
• LAN: Gigabit Ethernet; Wake-on-LAN ready - Modem: 56K ITU V.92; Wake-on-Ring ready
Dimensions and Weight
- 342 (W) x 239 (D) x 23/38.6 (H) mm (13.4 x 9.4 x 0.9/1.5 inches)
• 2.3 (5.07lbs) with 6-cell battery
Privacy control
- Acer Bio-Protection fingerprint solution*
• BIOS user, supervisor, HDD passwords
• Kensington lock slot
Power subsystem
- ACPI 3.0
· 48.8 W 4400 mAh - 3-pin 65 W AC adapter*
- 3-pin 90 W AC adapter*
- ENERGY STAR® 4.0*
Special keys and controls
• 88-/89-/93-key keyboard
- Touchpad pointing device
I/O interface
- 5-in-1 card reader (SD/MMC/MS/MS PRO/xD)
• 3 USB 2.0 ports - Consumer infrared (CIR) port
- HDMI™ port with HDCP support*
- External display (VGA) port
- Headphones/speaker/line-out jack with S/PDIF support*
-
Microphone-in jack
-
Line-in jack
- Ethernet (RJ-45) port
- Modem (RJ-11) port
- DC-in jack for AC adapter
Environment
- Temperature:
- Operating: 5 °C to 35 °C
• Non-operating: -20 °C to 65 °C
• Humidity (non-condensing): - Operating: 20% to 80%
• Non-operating: 20% to 80%
NOTE: Items marked with * denote only selected models. The specifications listed above are for reference only. The exact configuration of your PC depends on the model purchased.
System Block Diagram
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Your Acer Notebook tour
After knowing your computer features, let us show you around your new computer.
Front View

| No. Icon Item Description | |||
| 1 Acer Crystal | Eye | webcam | Web camera for video communication (only for certain models). |
| 2 Microphone | Internal microphone | phone for sound recording. | |
| 3 Display screen | Also called Liquid-Crystal Display | (LCD), displays computer output (Configuration may vary by models). | |
| 4 Power button | Turns the computer on and off. | ||
| No. | Icon | Item | Description |
| 5 Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer's functions and components. | |||
| 6 Keyboard For entering data into your computer. | |||
| 7 Palmrest Comfortable support area for your hands when you use the computer. | |||
| 8 Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer's functions and components. | |||
| 9 Click buttons | (left, center* and right) | The left and right buttons function like the left and right mouse buttons.*The center button serves as Acer Bio-Protection fingerprint reader supporting Acer FingerNav 4-way control function (only for certain models). | |
| 10 Touchpad Touch-sensitive pointing device which functions like a computer mouse. | |||
| 11 Touchpad Toggle Turns the internal touchpad on and off. | |||
| 12 Volume Up/ | Volume Down | Increase system volume/decrease system volume. | |
| 13 Acer Power Sma[5BT2] | key | Puts your computer into power-saving mode. | |
| Backup key Launches Acer Backup Management for three-step data backup. | |||
| Wireless LAN communication button/indicator | Enables/disables the wireless LAN function. Indicates the status of wireless LAN communication. | ||
| Bluetooth communication button/indicator | Enables/disables the Bluetooth function. Indicates the status of Bluetooth communication. (only for certain models) | ||
| 14 Speakers Left and right speakers deliver stereo audio output. | |||
Closed Front View

| No. | Icon | Item | Description |
| 1 5-in-1 card | ![]() | reader | Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick Pro (MS PRO), and xD-Picture Card.Note: Push to remove/install the card. Only one card can operate at any given time. |
Left View

| No. Icon Item Description | |||
| 1 DC in jack Connect to an AC adapter | |||
2 Ethernet (RJ-45)![]() | port | Connects to an Ethernet 10/100/1000-based network. | |
3 External display![]() | (VGA) port | Connects to a display device(e.g. external monitor, LCD projector). | |
4![]() | USB 2.0 Connects to USB 2.0 devices. | ||
| 5HDMI | HDMI port Supports | high definition digital video connections. | |
| 6 USB 2.0 port Connect to USB 2.0 devices | (e.g. USB mouse, USB camera). | ||
7 Headphones/![]() | speaker/line-outjack with S/PDIFsupport | Connects to audio line-out devices(e.g., speakers, headphones). | |
| [CSW3] | Microphone jack Accepts inputs from external microphones. | ||
![]() | Line-in jack Accepts | audio line-in devices (e.g., audio CD player, stereo walkman, mp3 player). | |
Right View

| No. Icon Item Description | |||
| 1 USB 2.0 port | Connect to USB | 2.0 devices (e.g. USB mouse,USB camera). | |
| 2 Optical drive | Internal optical | drive; accepts CDs or | DVDs. |
| 3 Optical disk access | indicator | Lights up when the optical drive is active. | |
| 4 Optical drive | eject | button | Ejects the optical disk from the drive. |
| 5 Emergency eject | hole | Ejects the optical drive tray when the computer is turned off.Note:Insert a paper clip into the emergency eject hole to eject the optical drive tray when the computer is off. | |
6 Modem (RJ-11)![]() | port | Connects to a phone line. | |
| 7 Kensington lock | slot | Connects to a Kensington-compatible computer security lock. | |
Rear View

| No. Item | Description | |
| 1 Ventilation | slots | Enable the computer to stay cool, even after prolonged use. |
Bottom View

| No. Icon Item Description | |||
| 1 Battery bay | Houses the computer's battery pack. | ||
| 2 Battery release | ![]() | latch | Releases the battery for removal. |
| 3 Hard disk bay | Hou the computer's hard disk (screwed with screws). | ||
| 4 Memory | [206c] | compartment | Houses the computer's main memory. |
| 5 Battery lock | Locks battery in position. | ||
| 6 Ventilation slots | and cooling fan | Enable the computer to stay cool, even after prolonged use.Note: Do not cover or obstruct the opening of the fan. | |
Indicators
The computer has several easy-to-read status indicators:
The front panel indicators are visible even when the computer cover is closed.
| Icon Function Description | ||
![]() | Power Indicates the computer's power status. | |
| [4H02] | Battery Indicates the computer's battery status. | |
| [1YKC] | HDD Indicates when the hard disk drive is active. | |
| [0230] | Num Lock Lights up when Num Lock is activated. | |
| [741Z] | Caps Lock Lights up when Caps Lock is activated. | |
NOTE: 1. Charging: The battery light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.
Easy-Launch Buttons
Located beside the keyboard are application buttons. These buttons are called easy-launch buttons. They are: WLAN, Internet, email, Bluetooth, Arcade and Acer Empowering Technology.
The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager.
| Icon Function Description | ||
| [HXSC] | Wireless communication switch | Enables/disables the wireless function. |
![]() | Web browser Internet browser (user-Programmable) | |
![]() | Mail Email application (user-Programmable) | |
![]() | Bluetooth communication switch | Enables/disables the Bluetooth function. |
![]() | Empowering Technology Launch Acer Empowering Technology. (user-programmable) | |
Touchpad Basics (with fingerprint reader)
The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader:

- Move your finger across the touchpad (1) to move the cursor.
- Press the left (2) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button.
- Use Acer Bio-Protection fingerprint reader (3) supporting Acer FingerNav 4-way control function (only for certain models) or the 4-way scroll (3) button (only for certain models) to scroll up or down and move left or right a page. This fingerprint reader or button mimics your cursor pressing on the right scroll bar of Windows applications.
| Function | Left Button (2) | Right Button (4) | Main touchpad (1) |
| Execute Quickly | click twice. Tap twice (at the same speed | as double-clicking a mouse button). | |
| Select Click once. Tap once. | |||
| Drag Click and hold, then use finger on the touchpad to drag the cursor. | Tap twice (at the same speed as double-clicking a mouse button); rest your finger on the touchpad on the second tap and drag the cursor. | ||
| Access context menu | Click once. |
NOTE: When using the touchpad, keep it - and your fingers - dry and clean. The touchpad is sensitive to finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpad's responsiveness.
Using the Keyboard
The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys.
Lock Keys and embedded numeric keypad
The keyboard has three lock keys which you can toggle on and off.
![Esc F1 ? F2 ? # F3 # F4 # F5 # F6 # F7 # F8 # F9 Home F10 Enf F11 NamLk F12 Ser Uk PrtSc Syblq Pause Break Ins Del ~ 1 @ # $ % ^ & 7 * 8 ( 9 ) / — + ←Backspace . 1 2 3 4 5 € 6 7 8 9 0 — = Tab →→ Q W E R T Y U 4 I 5 O 6 P * [ ] |\ Caps Lock A S D F G H J 1 K 2 L 3 : - " ←Enter Shift Z X C V B N M 0 <…](/content/2026/06/1256825/images/a729c402d957d8cb4a4c355582af34b442d4bc97be9d5c6e41ed9e2a3787a430.jpg)
| Lock key Description | |
| Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. | |
| Num Lock+F11> | When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. |
| Scroll Lock+F12> | When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications. |
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.
| Desired access Num Lock on Num Lock off | ||
| Number keys on embedded keypad | Type numbers in a normal manner. | |
| Cursor-control keys on embedded keypad | Holdwhile using cursor-control keys. | Holdwhile using cursor-control keys. |
| Main keyboard keys | Holdwhile typing letters on embedded keypad. | Type the letters in a normal manner. |
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
| Key Description | |
| (W420) | Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions:<@>: Open or close the Start menu<@> +: Display the desktop<@> +: Open Windows Explore<@> +: Search for a file or folder<@> +: Cycle through Sidebar gadgets<@> +: Lock your computer (if you are connected to a network domain), or switch users (if you're not connected to a network domain)<@> +: Minimizes all windows<@> +: Open the Run dialog box<@> +: Cycle through programs on the taskbar<@> +: Open Ease of Access Center<@> +: Open Windows Mobility Center<@> +: Display the System Properties dialog box<@> +: Restore minimized windows to the desktop<@> +: Cycle through programs on the taskbar by using Windows Flip 3-D<@> +: Bring all gadgets to the front and select Windows Sidebar<CTRL> + <@> +: Search for computers (if you are on a network)<CTRL> + <@> +: Use the arrow keys to cycle through programs on the taskbar by using Windows Flip 3-DNote: Depending on your edition of Windows Vista, some shortcuts may not function as described. |
| (H225) | Application key This key has the same effect as clicking the right mouse button; it opens the application's context menu. |
Hot Keys
The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness, volume output and the BIOS utility.
To activate hot keys, press and hold the

| Hotkey Icon | Function Description | |
| Hotkey help Displays help on hotkeys. | ||
Acer eS ![]() | Launches Acer eSettings Management in Acer Empowering Technology. | |
Acer eP ![]() | Launches Acer ePower Management in Acer Empowering Technology. | |
| Sleep Puts the computer in Sleep mode. | ||
| Display toggle Switches display output between the display screen, external monitor (if connected) and both. | ||
| Screen blank Turns the display screen backlight off to save power. Press any key to return. | ||
| Touchpa Toggle Turns the internal touchpad on and off. | ||
| Speaker toggle Turns the speakers on and off. | ||
| [30W3] | Increases the screen brightness. | |
![]() | Decreases the screen brightness. |
Special Key
You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard.
![Esc F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 PrtSc Pause ~ 1 @ # $ % ^ & 7 * 8 ( 9 ) / — + - 1 2 3 4 5 € 6 7 8 9 0 — = ←Backspace Tab Q W E R T Y U 4 I 5 O 6 P * [ ] / Caps Lock A S D F G H J 1 K 2 L 3 : - * ←Enter Shift Z X C V B N M 0 < > ? + Shift Ctrl Fn Alt Alt Gr Ctrl Pg Up △ Pg Dn ◀ ▼ ▶ ▷ ○](/content/2026/06/1256825/images/8542169f9a76bdb402d33785f459fabacf8552010cd227f339b4fd3e35d41a2a.jpg)
The Euro symbol
- Open a text editor or word processor.
- Hold
and then press the <5> key at the upper-center of the keyboard.
NOTE: Note: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information.
The US dollar sign
- Open a text editor or word processor.
- Hold
and then press the <4> key at the upper-center of the keyboard.
NOTE: This function varies by the operating system version.
Using the System Utilities
Acer Bio-Protection (only for certain models) Acer Bio-Protection Fingerprint Solution is a multi-purpose fingerprint software package integrated with the Microsoft Windows operating system. Utilizing the uniqueness of one's fingerprint features, Acer Bio-Protection Fingerprint Solution has incorporated protection against unauthorized access to your computer with centralized password management with Password Bank, easy music player launching with Acer MusicLaunch, secure Internet favorites via Acer MyLaunch, and fast application/website launching and login with Acer FingerLaunch, while Acer ProfileLaunch can launch up to three applications/websites from a single finger swipe.
Acer Bio-Protection Fingerprint Solution also allows you to navigate through web browsers and documents using Acer FingerNav. With Acer Bio-Protection Fingerprint Solution, you can now enjoy an extra layer of protection for your personal computer, as well as the convenience of accessing your daily tasks with a simple swipe of your finger!
For more information refer to the Acer Bio-Protection help files.

Acer GridVista (dual-display compatible)
NOTE: This feature is only available on certain models.
To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then select Start, Control Panel, Display and click on Settings. Select the secondary monitor (2) icon in the display box and then click the check box Extend my windows desktop onto this monitor. Finally, click Apply to confirm the new settings and click OK to complete the process.

Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start→ All Programs and click on Acer GridVista. You may choose any one of the four display settings indicated below:

Double (vertical), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently.
Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently.
AcerGridVista is simple to set up:
- Run Acer GridVista and select your preferred screen configuration for each display from the task bar.
- Drag and drop each window into the appropriate grid.
- Enjoy the convenience of a well-organized desktop.

NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value.
Hardware Specifications and Configurations
Processor
| Item Specification | |
| CPU Type Intel Core 2 Duo T6400 PGA 2.0G 3M 800 35W r-0(see Processor Specification below for more information) | |
| Core Logic Intel Cantiga GM—800/1066MHz FSB supportedIntel Cantiga PM—800/1066MHz FSB supportedICH9-M | |
| CPU Package Micro uPGA-478 Package | |
| CPU Core Voltage | Refer to table below |
Processor Specifications
| Processor # | CPU Speed | Cores | Bus Speed | Mfg Tech | Cache Size | Package | Core Voltage | Acer P/N |
| T1600 1.66 GHz | 2 667 1 MB | uPGA KC | .16001.CMT | |||||
| T6400 2.0 GHz | 2 800 3 MB | uPGA KC | .64001.DTP | |||||
| T6600 2.2 GHz | 2 800 2 MB | uPGA KC | .66001.DTP | |||||
| P7450 | 2.13 GHz 2 | 1066 | 3 MB uPGA KC | .74501 | DPP | |||
| T4200 2.4 GHz | 2 800 2 MB | uPGA KC | .42001.DTP |
System Board Major Chips
| Item | Specifications |
| Core logic | Intel Cantiga PM45 / GM45 (667/800/1066MHz FSB supported)ICH9-M |
| VGA | NB10MGE1-512MB-DDR3Integrated VGA solution for CANTIGA GM / On board VGA card for CANTIGA PM |
| LAN | ATHEROS AR8121 for Giga LAN |
| Media Card Reader | JMICRON JMB385 |
| Audio Codec | REALTEK ALC888S-VC for High Definition Audio Codec with Dolby Digital Live |
CPU Fan True Value Table
| CPU Temperature (°C) | Fan Speed (rpm) | SPL Spec (dBA) | |
| Core1 | Core 2 | ||
| 50 | 50 | - | - |
| 66 | 66 | 3200 | 31 |
| 74 | 74 | 3500 | 34 |
| 85 | 85 | 3900 | 37 |
| 100 | 100 | 4300 | 40 |
- Throttling 50%: On =100°C; Off=90°C
- OS Shut down: 105°C
• H/W Shut down: 96°C
BIOS ROM
| Item | Specification |
| BIOS Vendor | Insyde H20 |
| Item Specification | |
| BIOS Version V0.09 | |
| BIOS ROM Type Flash ROM | |
| BIOS ROM Size 1 MB | |
| Supported Protocols | Support ISIPPSupport Acer UISupport multi-bootSuspend to RAM (S3)/Disk (S4)Various hot-keys for system controlSupport SMBUS 2.0, PCI2.3ACPI 2.0 compliance with Intel Speed Step Support C1, C2, C3, C4 and S3, S4 for mobile CPUDMI utility for BIOS serial number configurable/asset tagSupport PXESupport Y2K solutionSupport Win Flash Wake on LAN from S3Wake on LAN form S4 in AC modeSystem information |
| BIOS Password control Supervisor, User, and HDD | |
System Memory
| Item Specifications | |
| Memory Controller Onboard | |
| Memory Size 0MB (No on-board Memory) | |
| DIMM socket number 2 sockets | |
| Supports Memory size per socket | 2 GB |
| Support maximum memory size | 8 GB for 64bit OS (with two 2GB SO-DIMM) |
| Support DIMM type DDR | III Synchronous DRAM |
| Support DIMM Speed 800/1066 MHz | |
| Support DIMM voltage 1.5V | |
| Support DIMM package | 204-pin DDR III-800/1066 SO-DIMM |
| Cache 6MB L2 on CPU | |
| VGA Memory 512 MB with optional adjustable 128MB UMA VGA memory share from North Bridge | |
| Memory module combinations | You can install memory modules in any combination as long as they match the above specifications |
Memory Combinations
| Slot 1 Slot 2 Total Memory | ||
| 0MB 512MB | 512MB | |
| 0MB 1024MB | 1024MB | |
| 0MB 2048MB | 2048MB | |
| 512MB | 512MB | 1024MB |
| 512MB | 1024MB | 1536MB |
| 512MB | 2048MB | 2560MB |
| 1024MB | 0MB | 1024MB |
| 1024MB | 512MB | 1536MB |
| 1024MB | 1024MB | 2048MB |
| 1024MB | 2048MB | 3072MB |
| 2048MB | 0MB | 2048MB |
| 2048MB | 512MB | 2560MB |
| 2048MB | 1024MB | 3072MB |
| 2048MB | 2048MB | 4096MB |
| 4096MB | 4096MB | 8192MB |
NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed.
Hard Disk Drive Interface
| Item Specifications | |||||
| Vendor & Model Name | SeagateST9250827AS | SeagateST9320320ASST9160310AS | SeagateST9500325AS | ToshibaMK3252GSXMK2552GSXMK1652GSX | WDWD5000BEVTWD3200BEVTWD2500BEVTWD1600BEVT |
| Capacity (MB) | 250 320, 160 500 | 320, 250, 160 500, 3 | 20, 250, | 160 | |
| Bytes per sector | 512 512 512 512 5 | 12 | |||
| Data heads | 4 4, 2 4 4, 4, 2 4, 3, | 2, 2 | |||
| Drive Format | |||||
| Disks | 2 2 or 1, 1 2 2, 2, 1 | 2, 2, 1, 1 | |||
| Spindle speed (RPM) | 5400 5400 5400 5 | 400 5400 | |||
| Performance Specifications | |||||
| Buffer size | 8 MB 8 MB 8 MB 8 | MB 8 MB | |||
| Interface | SATA SATA SATA | SATA SATA | |||
| Internal transfer rate (Mbits/sec, max) | 778 352 1,175 400 | ~ 794 | typical | 106 Mbits/s maximum | |
| I/O data transfer rate (Mbytes/sec max) | 300 150 300 300 3 | 00 maximum | |||
| DC Power Requirements | |||||
| Voltage | 5V ±5% 5V ±5% 5V | V ±5% 5V ±5% 5V ±5% | |||
Super-Multi Combo Module
| Item Specification | ||||
| Vendor & model name Philips DS-8A2S, Toshiba Digi/TS-L633A | ||||
| Performance Specification With CD Diskette With DVD Diskette | ||||
| Transfer rate (MB/sec) Sustained:Max 3.5 Mbytes/sec | Sustained:Max 10 Mbytes/sec | |||
| Buffer Memory 2MB | ||||
| Interface SATA | ||||
| Applicable disc format Applicable media types:Writing:Confirms to DVD+R Version 1.2 and DVD+RW Version 1.3 / DVD+R DLVersion 1.0 /DVD-R Version 2.0 / DVD-RW Version 1.2 / DVD-R DL Version 3.0.Reading:DVD single/dual layer (PTP, OTP), DVD-R single/dual layerDVD+R single/double layerDVD-RWDVD+RWCD-DACD-ROMCD-ROM/XAPhoto-CD, Multi-session, Video CDCD-I FMV, CD Extra, CD Plus, CD-R, and CD-RW | ||||
| Loading mechanism Drawer | (Solenoid Open)Tact SW (Open)Emergency Release (draw open hole) | |||
| Power Requirement | ||||
| Input Voltage DC 5 V +/- 5% | ||||
| Vendor & model name HLDS GT10N Sony AD7580S | ||||
| Performance Specification | With CD Diskette With DVD Diskette With CD Diskette With DVD Diskette | |||
| Transfer rate (MB/sec) Sustained:3,600 KB/s (24x) max. | Sustained:11.08 Mbytes/s (8x)max. | Sustained:1,571 (typical) | Sustained:10,993 (typical) | |
| Buffer Memory 2 MB | ||||
| Interface SATA | ||||
| Applicable disc formats | ·DVD-ROM:·4.7GB (Single Layer)·8.5GB (Dual Layer)·DVD-R:·3.95GB (Ver. 1.0: read only)·4.7GB (Ver. 2.0 for Authoring: read only)·4.7GB (Ver. 2.1 for General: read & write)·(DL) 8.5GB (Ver. 3.0)·DVD-RW:·4.7GB (Ver. 1.2/ Rev 1.0, 2.0, 3.0)·DVD-RAM: 1.46GB/side, 4.7GB/side (Ver. 2.2)·DVD+R: 4.7GB (Ver. 1.3)·(DL) 8.5GB (Ver. 1.1)·DVD+RW:·4.7GB (Vol.1 Ver.1.3)·CD-ROM Mode-1 data disc·CD-ROM Mode-2 data disc·CD-ROM XA, CD-I, Photo-CD Multi-Session, Video CD·CD-Audio Disc·Mixed mode CD-ROM disc (data and audio)·CD-Extra·CD-Text·CD-R (Conforming to “Orange Book Part 2”: read & write)·CD-RW (Conforming to “Orange Book Part 3”: read & write) | DVD Read:DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-Video, DVD-Audio, SACD (Hybrid), UDF DVD, DVD-R, DVD-R DL, DVD-R 3.95 GB, DVD-R Authoring, DVD-R Multi-Border, DVD-RW, DVD+R, DVD+R DL, DVD+R Multi- Session, DVD+RW, DVD-RAM V1.0, DVDRAM V2.0 & 2.1 &2.2.CD Read:CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2 Form-1 and Mode-2 Form-2, CD-i, CD-i Bridge, Video-CD (MPEG-1), Karaoke CD, Photo- CD, Enhanced CD, CD Plus, CD Extra, itrax CD, CD-Text, UDF CD, CD-R, and CD-RWDVD Write:DVD Data & VideocD Read:CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2 Form-1 and Mode-2 Form-2, CD-i, Video- CD, CD-Text | ||
| Loading mechanism Drawer (Solenoid Open)Tact SW (Open)Emergency Release (draw open hole) | ||||
| Power Requirement | ||||
| Input Voltage DC 5 V +/- 5% | ||||
Blueray Combo Drive
| Item Specification | |
| Manufacturer and Model Sony | NEC Optiarc BC-5500S-AR |
| Type Drawer loading | |
| Interface SATA | |
| Data Transfer Modes | • PIO mode• DMA• Ultra DMA33 |
| Buffer Memory Size 4.5 MB | |
| Maximum Write Speed 11 Mbytes/sec | |
| Maximum Read Speed 9 Mbytes/sec | |
| Formats Supported Read | • BD-Video (12cm, Single and Dual Layer), BD-ROM (12cm, Single and Dual Layer)• DVD-Video (8cm/12cm, Single and Dual Layer), DVD-ROM (8cm/12cm, Single and Dual Layer), Multi-Boarder, Multi-SessionCD Write• CD-R Media (48x/40x/32x/24x/16x/8x) Mitsubishi (Verbatim), Taiyo-Yuden, Mitsui, Ricoh, Fuji film, Sony, Hitachi Maxell, Memorex, RITEK, CMC, P.V.C, JVC, SKC, ACER, Prime Disc, TDK• CD-RW Media (10x/4x) Ricoh, Mitsubishi (Verbatim), ACER, OPTROM, Memorex, P.V.C, RITEK, CMC, LEADDATA, GigaStorage, Prodisc, Fornex, Samsung, PhilipsDVD Write• DVD+R Media (16x/8x/4x/2.4x) Taiyo-Yuden, Mitsubishi (Verbatim), Ricoh, TDK• DVD+R Double Layer Media (8x/2.4x) Mitsubishi (Verbatim)• DVD+RW Media (8x/4x/2.4x) Mitsubishi (Verbatim), Ricoh, TDK• DVD-R Media (16x/8x/4x/2x) Mitsubishi (Verbatim), TDK, Taiyo-Yuden, PVC, Fuji Film, Ritek• DVD-R DL Media (8x/4x) Mitsubishi (Verbatim)• DVD-RW Media (6x/4x/2x/1x) JVC, PVC, Mitsubishi (Verbatim), TDK• DVD-RAM Ver2.2 Media (5x/3x/2x) Panasonic, Hitachi Maxell |
| Power Supply +5V (DC) | |
| Voltage Allowance +5V (DC) | ±5% |
LCD 14"
| Item Specification | ||||
| Vendor/model name | • Samsung LTN140AT01-G01• AUO B140XW01• LG LP140WH1• CMO N140B6 - L02 | |||
| Screen Diagonal (mm) 355.6 (14.0") | ||||
| Display Area (mm) 309.399(H) X 173.952(V) | ||||
| Display resolution (pixels) 1366 x 768 | ||||
| Pixel Pitch 0.2265(H) x 0.2265(V) | ||||
| Display Mode Normally white | ||||
| Typical White Luminance (cd/m2)(also called Brightness) | 220 (typ.) | |||
| Contrast Ratio (typical) 500 | ||||
| Response Time (Optical Rise Time/Fall Time) msec | 8 (typ.) | |||
| Input Voltage 3.3V ±0.3V | ||||
| Typical Power Consumption (watt) | 5W (max.) | |||
| Weight 375g (max.) | ||||
| Physical Size (mm) 324.0(H) x 192.5(V) x 5.2(D) | ||||
| Electrical Interface LVDS | ||||
| Support Color 262,144 | ||||
| Viewing Angle (degree) Min. | Typ. | |||
| Horizontal | CR => 10 | 40 | 45 | |
| 40 | 45 | |||
| Vertical | 10 | 15 | ||
| 25 | 30 | |||
| Temperature Range (°C)OperatingStorage (shipping) | 0 to 50°C-20 to 60°C | |||
VGA Graphic Controller
| Item Specification | |
| Type NB10MGE1-512MB-DDR3 | |
| Features | • |
| Power | |
| Package | |
Keyboard
| Item Specification | |
| Keyboard Controller ENE KB926 | |
| Total number of keypads 88-/89-/93-key | |
| Windows logo key Yes | |
| Internal & external keyboard work simultaneously | Yes |
Media Card Reader
| Item Specification | |
| Type JMICRON JMB385 | |
| Features 6-in-1 Card Reader | |
Audio Interface
| Item Specification | |
| Audio Controller REALTEK ALC888S-VC | |
| Audio onboard or option | Onboard |
| Mono or Stereo Stereo | |
| Internal Microphone AC-coupled input,100mV P-P maximum | |
| Internal speaker/Quantity | 2 * 4 Ohm 2W Main Speakers |
LAN
| Item Specification | |
| Type ATHEROS AR8121 | for GIGA LAN |
| Features 10/100/1000 MHz | |
CIR
| Item Specification | |
| Type | |
| Features | • |
| Power | |
| Package |
Bluetooth
| Item Specification | |
| Type | |
| Features | • |
| Power | |
Finger Print Reader
| Item Specification | |
| Type AES1610 | |
| Power | |
| Package |
WLAN
| Item Specification | |
| Chipset | • |
| Protocol | |
| Interface | |
| Antenna | |
Battery
| Item Specifications (3S2P) | |
| Vendor & model name | SONY AS-2007APanasonic AS-2007ASimplo AS-2007ASanyo AS-2007A |
| Battery Type Li-ion | |
| Pack capacity 4400 mAh | |
| Number of battery cell 6 | |
| Package configuration 3$2P | |
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer's BIOS (Basic Input/Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
To activate the BIOS Utility, press F2 during POST (when Press
Press F2 to enter setup. The default parameter of F12 Boot Menu is set to "disabled". If you want to change boot device without entering BIOS Setup Utility, please set the parameter to "enabled".
Press
Navigating the BIOS Utility
There are six menu options: Information, Main, Advanced, Security, Power, Boot, and Exit.
Follow these instructions:
- To choose a menu, use the left and right arrow keys.
- To choose an item, use the up and down arrow keys.
• To change the value of a parameter, press F5 or F6.
• A plus sign (+) indicates the item has sub-items. Press Enter to expand this item. - Press Esc while you are in any of the menu options to go to the Exit menu.
- In any menu, you can load default settings by pressing F9. You can also press F10 to save any changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information is subject to different models.
Information
The Information screen displays a summary of your computer hardware information.
| InsydeH20 Setup Utility Rev 3.5 | |||||
| Information | Main | Security | Power | Boot | Exit |
| CPU Type: | Intel(R) Core(tm)2 Duo CPU P7350 @ 2.00 GHz | ||||
| CPU Speed: | 2.00 GHz | ||||
| HDD Model Name: | ST9160310AS | ||||
| HDD Serial Number: | 5SV06JJS | ||||
| ATAPI Model Name: | Slimtype DVD A DS8A2S | ||||
| System BIOS Version: | V0.09 | ||||
| VGA BIOS Version: | Intel V1659 | ||||
| Serial Number: | |||||
| Asset Tag Number: | |||||
| Product Name: | Aspire 4935 | ||||
| Manufacturer Name: | Acer | ||||
| UUID: | 21401492-B677-3996-B6BB-001EECCA8F37 | ||||
| F1 Help | ↑↓ | Select Item | F5/F6 Change Values | F9 Setup Default | |
| ESC Exit | ←→ | Select Menu | Enter Select►Submenu | F10 Save and Exit | |
NOTE: The system information is subject to different models.
| Parameter Description | |
| CPU Type | This field shows the CPU type and speed of the system. |
| CPU Speed This field shows the speed of the CPU. | |
| HDD Model Name This field shows the model name of HDD installed on primary IDE master. | |
| HDD Serial Number This field displays the serial number of HDD installed on primary IDE master. | |
| ATAPI Model Name This field displays the model name of the installed ODD drive. | |
| System BIOS Version Displays system BIOS version. | |
| VGA BIOS Version This field displays the VGA firmware version of the system. | |
| Serial Number This field displays the serial number of this unit. | |
| Asset Tag Number This field displays the asset tag number of the system. | |
| Product Name This field shows product name of the system. | |
| Manufacturer Name This field displays the manufacturer of this system. | |
| UUID Number | Universally Unique Identifier (UUID) is an identifier standard used in software construction, standardized by the Open Software Foundation (OSF) as part of the Distributed Computing Environment (DCE). |
Main
The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery.
| InsydeH20 Setup Utility | Rev 3. | ||||
| Information | Main | Security | Power | Boot | Exit |
| System Time | [13:04:04] | ||||
| System Date | [10/10/2008] | This is the help for the hour field. Valid range is from 0 to 23.INCREASE/REDUCE : F5/F6 | |||
| Total Memory | 3071 MB | ||||
| Video Memory | [64MB] | ||||
| Quick Boot | [Enabled] | ||||
| Network Boot | [Enabled] | ||||
| F12 Boot Menu | [Disabled] | ||||
| D2D Recovery | [Enabled] | ||||
| SATA Mode | [ACHI] | ||||
| F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Default | |||||
NOTE: The screen above is for your reference only. Actual values may differ.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
| Parameter Description Format/Option | ||
| System Time Sets the system time. The hours are displayed with 24-hour format. | Format: HH:MM:SS(hour:minute:second) | |
| System Date Sets the system date. Format MM/DD/YYYY | (month/day/year) | |
| Total Memory This field reports the memory size of the system.Memory size is fixed to 3017 MB. | N/A | |
| Video Memory | This field reports the video Memory size. | N/A |
| Quick Boot Enables the boot sequence to skip some processes to boot up more quickly. | Option: Enabled or Disabled | |
| Network Boot Enables, disables the system boot from LAN (remote server). | Option: Enabled or Disabled | |
| F12 Boot Menu Enables or disables the Press <F12> to display boot menu message during startup. | Option: Enabled or Enabled | |
| D2D Recovery Enables, disables D2D Recovery function. The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults. | Option: Enabled or Disabled | |
| SATA Mode Control the mode in which the SATA controller should operate. | Option: AHCI or IDE | |
Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
| InsydeH20 Setup Utility | Rev 3.5 | |||||
| Information | Main | Security | Power | Boot | Exit | |
| Supervisor Password Is: | Clear | Item Specific Help | ||||
| User Password Is: | Clear | Install or Change the password and the length of password must be less than eight words. | ||||
| HDD Password Is: | Froze | |||||
| Set Supervisor Password Set User Password Set Hdd Password | ||||||
| Power on password | [Disabled] | |||||
| F1 Help ESC Exit | ↑↓ Select Item ←→ Select Menu | F5/F6 Change Values Enter Select►Submenu | F9 Setup Default F10 Save and Exit | |||
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
| Parameter Description Option | ||
| Supervisor Password Is | Shows the setting of the Supervisor password | Clear or Set |
| User Password Is | Shows the setting of the user password. | Clear or Set |
| HDD Password Is Shows the | setting of the hard disk password. Clear, Set, or | Frozen |
| Set Supervisor Password Press | Enter to set the supervisor password. When set, this password protects the BIOS Setup Utility from unauthorized access. The user can not either enter the Setup menu nor change the value of parameters. | N/A |
| Set User Password Press Enter | to set the user password. When user password is set, this password protects the BIOS Setup Utility from unauthorized access. The user can enter Setup menu only and does not have right to change the value of parameters. | N/A |
| Set Hdd Password Press Enter | to set the Hdd password. When Hdd password is set, this password protects the Hdd from unauthorized access. | N/A |
| Power on password Defines | whether a password is required or not while the system powers on. | Disabled or Enabled |
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don't forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it.
Setting a Password
Follow these steps as you set the user or the supervisor password:
- Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears:
Set Supervisor Password
| Enter New Password | [ | ] |
| Confirm New Password | [ | ] |
- Type a password in the "Enter New Password" field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the "Confirm New Password" field.
IMPORTANT: Be very careful when typing your password because the characters do not appear on the screen.
-
Press Enter. After setting the password, the computer sets the User Password parameter to "Set".
-
If desired, you can opt to enable the Password on boot parameter.
-
When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
Removing a Password
Follow these steps:
- Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears:
| Set Supervisor Password | |
| Enter current password | [ ] |
| Enter New Password | [ ] |
| Confirm New Password | [ ] |
-
Type the current password in the Enter Current Password field and press Enter.
-
Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to "Clear".
-
When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
Changing a Password
- Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears.
Set Supervisor Password
| Enter current password | [ | ] |
| Enter New Password | [ | ] |
| Confirm New Password | [ | ] |
- Type the current password in the Enter Current Password field and press Enter.
- Type a password in the Enter New Password field. Retype the password in the Confirm New Password field.
- Press Enter. After setting the password, the computer sets the User Password parameter to "Set".
- If desired, you can enable the Password on boot parameter.
- When you are done, press F10 to save the changes and exit the BIOS Setup Utility. If the verification is OK, the screen will display as following.
Setup Notice
Changes have been saved.
[continue]
The password setting is complete after the user presses Enter.
If the current password entered does not match the actual current password, the screen will show you the Setup Warning.
Setup Warning
Invalid password
Re-enter Password
[ continue:
If the new password and confirm new password strings do not match, the screen displays the following message.
Setup Warning
Password do not match
Re-enter Password
Power
The Power screen allows the user to configure CPU and power management options.
| InsydeH20 Setup Utility | Rev 3.5 | ||||
| Information | Main | Security | Power | Boot | Exit |
| ►Advanced CPU Control | Item Specific Help | ||||
| ►Platform Power Management | These items control various CPU paramaters. | ||||
| ►Break Event | |||||
| ACPI S3: Wake on PME Wake on Modem Ring Quickly S4 Resume Auto Wake on S5 | [Enabled] [Enabled] [Enabled] [Disabled] [Disabled] | ||||
| F1 Help ESC Exit | ↑↓ Select Item ←→ Select Menu | F5/F6 Change Values Enter Select►Submenu | F9 Setup Default F10 Save and Exit | ||
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
| Parameter Description Submenu Items | |
| Advanced CPU Control | Enter the Advanced CPU Control menu. • P-States (IST)• Boot performance mode• Thermal Mode• CMP Support• Use XD capability• VT Support• SMRR Support• C - S t a t e s• Enhanced C-States• C-State Pop Up Mode• C-State Pop Down Mode• C4 Exit Timing Mode• DeepC4• H a r d C 4 E• Enable C6• E M T T M• Bi-directional PROCHOT#• Dynamic FSB Switching• Turbo Mode• ACPI 3.0 T-States• DTS• DTS Calibration• Thermal Trip Points Setting (Fan On Temp., Throttle On Temp.) |
| Parameter Description Submenu Items | ||
| Platform Power Management | Enter the Platform Power Management menu. | • PCI Clock Run |
| Break Event Enter the Break Event menu. • Storage Break Event | • PCIE Break Event• PCI Break Event• EHCI Break Event• UHCI Break Event• HDA Break Event | |
| ACPI S3 Enable or | Disable ACPI S1/S3 Sleep State. N/A | |
| Wake on PME Enable or Disable wake up when the system power is off and a PCI Power Management Enable wake up event occurs. | N/A | |
| Wake on Modem Ring | Enable or Disable wake up when the system power is off and a modem attached to the serial port is ringing. | N/A |
| Quickly S4 Resume | Disable or Enable optional quick boot from S4 Resume. | N/A |
| Auto wake on S5 Disable or Enable auto wake up by date and time or at a fixed time everyday. | N/A | |
Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices include the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay.
| InsydeH20 Setup Utility | Rev 3.5 | |||||
| Information | Main | Security | Power | Boot | Exit | |
| ▶Advanced CPU Control▶Platform Power Management▶Break EventACPI S3:Wake on PMEWake on Modem RingQuickly S4 ResumeAuto Wake on S5 | Item Specific HelpThese items controlvarious CPU paramaters. | |||||
| F1 HelpESC Exit | ↑↓ Select Item←→ Select Menu | F5/F6 Change ValuesEnter Select▶Submenu | F9 Setup DefaultF10 Save and Exit | |||
Exit
The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.
| InsydeH20 Setup Utility | Rev 3.5 | |||||
| Information | Main | Security | Power | Boot | Exit | |
| Item Specific Help | ||||||
| Exit Saving Changes | ||||||
| Exit Discarding Changes | Exit System Setup and save your changes to CMOS. | |||||
| Load Setup Defaults | ||||||
| Discard Changes | ||||||
| Save Changes | ||||||
| F1 Help ESC Exit | ↑↓ Select Item ←→ Select Menu | F5/F6 Change Values Enter Select►SubMenu | F9 Setup Default F10 Save and Exit | |||
The table below describes the parameters in this screen.
| Parameter Description | |
| Exit Saving Changes Exit | System Setup and save your changes to CMOS. |
| Exit Discarding Changes | Exit utility without saving setup data to CMOS. |
| Load Setup Default Load | default values for all SETUP item. |
| Discard Changes Load | previous values from CMOS for all SETUP items. |
| Save Changes Save Setup Data to CMOS. | |
BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
- New versions of system programs
- New features or options
- Restore a BIOS when it becomes corrupted.
Use the Phlash utility to update the system BIOS flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded.
Fellow the steps below to run the Phlash.
- Prepare a bootable diskette.
-
Copy the flash utilities to the bootable diskette.
-
Then boot the system from the bootable diskette. The flash utility has auto-execution function.
DOS Flash Utility
Perform the following steps to use the DOS Flash Utility:
- Press F2 during boot to enter the Setup Menu.
- Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1.
| InsydeH20 Setup Utility | Rev 3.5 | |||||
| Information | Main | Security | Power | Boot | Exit | |
| Boot priority order: | Item Specific Help | |||||
| Use <↑> or <↓> to select a device, then press <F5> to move it down the list, or <F6> to move it up the list. Press <Esc> to escape the menu | ||||||
| 1. IDE0 : ST9160310AS 2. IDE1 : Slimtype DVD A DS8A2S 3. USB FFD : 4. Network Boot : Atheros Boot Agent 5. USB HDD : 6. USB CDROM : | ||||||
| F1 Help ESC Exit | ↑↓ Select Item ←→ Select Menu | F5/F6 Change Values Enter Select ▶ SubMenu | F9 Setup Default F10 Save and Exit | |||
- Execute the FLASH.BAT batch file to update BIOS.
The flash process begins as shown.

- In flash BIOS, the message Please do not remove AC Power Source displays.
NOTE: If the AC power is not connected, the following message displays.

Plug in the AC power to continue.
- Flash is complete when the message Flash programming complete displays.
WinFlash Utility
Perform the following steps to use the WinFlash Utility:
- Double click the WinFlash executable.
- Click OK to begin the update. A progress screen displays.

- When the process is complete, close all programs and applications and reboot the system.
Remove HDD/BIOS Password Utilities
This section provide you with removing HDD/BIOS method:
Remove HDD Password:
When the user keys in the wrong password three times, the system reports the following error code to user.

To unlock the HDD password, perform the following steps:
- Press Enter to display the Select Item screen.

- Select Enter Unlock Password and press Enter.
An Unlock Password displays.

- Make a note of the key, 76943488 in the example.
- Boot up the system to a removable bootable drive containing DOS and the UnlockHD.EXE program and open a DOS prompt. For instructions on changing boot priority see "Boot" on page 37.
- Enter the UnlockHD.EXE command and input the key to create an unlock code. Make a note of the result, for example 46548274.
- Reboot and enter the BIOS by pressing F2 when prompted.
- Go to the Security menu and select Set Hdd Password.
![Set HddPassword Enter Current Password [****** Enter New Password [ ] Confirm New Password [ ]](/content/2026/06/1256825/images/6f39879d767625fe178a6b7184edb767f59a78a3212e6745667d1e509ae26ac6.jpg)
- Enter the unlock code generated by UnlockHD.EXE as the current password, 46548274 in the example, and complete the New Password and Confirm fields to create a new HDD password.
- Save and exit the BIOS to complete the process.
Removing BIOS Passwords:
If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image below.
![System Disabled [14452]](/content/2026/06/1256825/images/cd3bf093ba14c50b531f0be8f2ed34cb714fd823e0dadc4fe7109a6ed5916013.jpg)
To reset the BIOS password, run BIOS_PW.EXE as follows:
- Key in bios_pw 14452 0
- Select one string from the list.
![C:\WINDOWS\system32\cmd.exe Microsoft Windows XP [Version 5.1.2600] Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\M54>d: D:\{bios_pw 14452 0 1. unlock6.exe v1.0 1 July 1997 g.jlg9vq 0?yqmjd c.jli4tm 6mbzjaj 2. D:\>](/content/2026/06/1256825/images/e8c5530a5da83a89e6843a58ae0053d5e0da096471b4c025630bb377d451c0de.jpg)
- Reboot the system and key in the selected string (qjjg9vy, 07yqmjd etc.) for the BIOS user password.

Cleaning BIOS Passwords
To clear the password, perform the following steps:
- From a DOS prompt, Execute clnpwd.exe
d:\Clnpwd>clnpwd
ACER Clean Password Utility V1.00
Press 1 or 2 to clean any password shown as below
1.User Password
2.Supervisor Password
Clean User Password Successfully!
- Press 1 or 2 to clean the desired password shown on the screen.
The onscreen message determines whether the function is successful or not.
Miscellaneous Utilities
Using Boot Sequence Selector
Boot Sequence Selector allows the boot order to be changes without accessing the BIOS. To use Boot Sequence Selector, perform the following steps:
- Enter into DOS.
- Execute BS.exe to display the usage screen.
![d:\BOOTSEQ>bs *** Boot Sequence Selector Version 0.03 *** Create by Rockwell Chuang 10/01/2005. Usage: BS [ 1 | 2 | 3 | 4 ] BS 1 : [ Floppy ] => [HardDisk] => [ CD-ROM ] => [ LAN ] BS 2 : [HardDisk] => [ CD-ROM ] => [ LAN ] => [ Floppy ] BS 3 : [ CD-ROM ] => [HardDisk] => [ LAN ] => [ Floppy ] BS 4…](/content/2026/06/1256825/images/91ffd63ab2a073bfa0d2698b68b95cd070b2893e7ca20913c2f8411c55320ec1.jpg)
- Select the desired boot sequence by entering the corresponding sequence, for example, enter BS2 to change the boot sequence to HDD|CD ROM|LAN|Floppy.
Using DMITools
The DMI (Desktop Management Interface) Tool copies BIOS information to eeprom to be used in the DMI pool for hardware management.
When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before sending to the operating system (Windows, etc.).
To update the DMI Pool, perform the following steps:
- Enter into DOS.
- Execute dmitools.exe. The following messages show dmitools usage:
• dmitools /r ==> Read dmi string from memory - dmitools /wm xxxx ==> Write manufacturer name to EEPROM (max. 16 characters)
- dmitools /wp xxxx ==> Write product name to EEPROM (max. 16 characters)
- dmitools /ws xxxx ==> Write serial number to EEPROM (max. 22 characters)
- dmitools /wu xxxx ==> Write uuid to EEPROM (Ignore String)
- dmitools /wa xxxx ==> Write asset tag to EEPROM (max. 32 characters)
NOTE: The following write examples (2 to 5) require a system reboot to take effect
Example 1: Read DMI Information from Memory
Input: dmitools /r
Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): eMachines xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acer Asstag
Example 2: Write Product Name to EEPROM
Input:
dmitools /wp Acer
Example 3: Write Serial Number to EEPROM
Input:
dmitools /ws 01234567890123456789
Example 4: Write UUID to EEPROM
Input:
dmitools /wu
Example 5: Write Asset Tag to EEPROM
Input:
dmitools /wa Acer Asstag
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.
Disassembly Requirements
To disassemble the computer, you need the following tools:
- Wrist grounding strap and conductive mat for preventing electrostatic discharge
- Flat screwdriver
• Philips screwdriver - Plastic flat screwdriver
- Plastic tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.
General Information
Pre-disassembly Instructions
Before proceeding with the disassembly procedure, make sure that you do the following:
- Turn off the power to the system and all peripherals.
- Unplug the AC adapter and all power and signal cables from the system.

-
Place the system on a flat, stable surface.
-
Remove the battery pack.
Disassembly Process
The disassembly process is divided into the following stages:
- External module disassembly
- Main unit disassembly
- LCD module disassembly
The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Main Screw List
| Description Quantity Acer P/N | |
| M2.0D 3.0L K4.6D 0.8T ZK 17 86.AD302.001 | |
| M2.5D 3.0L K5.5D 0.8T ZK 15 86.AD302.002 | |
| M2.5D 5L K 5.5D ZK NL 21 86.AD302.003 | |
| M2.5D 10.0L K 5.5D 0.8T ZK 12 86.AD302.004 | |
| M3.0D 3.0L K 4.9D NI+ 4 86.AD302.005 | |
| M2.5D 3.2L K 6D NI+ 4 86.AD302.006 |
External Module Disassembly Process
External Modules Disassembly Flowchart
The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
![graph TD A["Turn off system and peripherals power"] --> B["Disconnect power and signal cables from system"] B --> C["Remove Battery"] C --> D["Remove SD Dummy"] C --> E["Remove NewCard Dummy"] D --> F["Remove Lower Covers"] E --> F F --> G["Remove WLAN"] F --> H["Remove DIMMs"] F --> I["Remove HDD"]…](/content/2026/06/1256825/images/ba78a5518e9df8bf2e8f4c06a30de353afa1f4e1cde0731a90fe998e09f12b1f.jpg)
Screw List
| Step Screw Quantity Part No. | |||
| WLAN Module M2*3 | 2 86.AD302.001 | ||
| HDD Carrier M3*3 4 | 86.AD302.005 | ||
| ODD Module M2.5*5 | 1 86.AD302.003 | ||
| ODD Bracket M2*3 2 | 86.AD302.001 | ||
Removing the Battery Pack
- Turn computer over.
- Slide the battery lock/unlock latch to the unlock position.

- Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2).

Removing the SD dummy card
- Push the SD dummy card all the way in to eject it.

- Pull it out from the slot.

Removing the Lower Covers
- See "Removing the Battery Pack" on page 52.
- See "Removing the SD dummy card" on page 53.
- Loosen the five captive screws in the covers as shown.

- Carefully open the DIMM Cover.

- Remove the WLAN Cover as shown.

- Carefully open the HDD Cover.

Removing the WLAN Module
- See "Removing the Lower Covers" on page 54.
- Disconnect the two antenna cables.

- Remove the two securing screws.

| Step Size Quantity Screw Type | |||
| WLAN Module M2*3 | 2 | ![]() | |
- Remove the WLAN module as shown.

Removing the DIMM Modules
-
See "Removing the Lower Covers" on page 54.
-
Push out the release latches on both sides of the DIMM socket to release the DIMM module.

- Remove the DIMM module.

- Repeat steps for the second DIMM module.
Removing the Hard Disk Drive Module
- See "Removing the Lower Covers" on page 54.
- Hold the Pull Tab and slide the HDD away from the connector.

- Pull the HDD up as shown to remove.

NOTE: To prevent damage to HDD, avoid pressing down on it or placing heavy objects on top of it.
- Remove the four screws (two each side) securing the HDD to the carrier.

| Step Size Quantity Screw Type | ||
| HDD Carrier M3*3 4 | ![]() |
- Lift the HDD carrier to remove.

Removing the Optical Disk Drive Module
- See "Removing the Lower Covers" on page 54.
- Remove the screw securing the ODD module.

| Step Size Quantity Screw Type | ||
| ODD Module M2.5*5 1 | ![]() |
- Insert a screw driver as shown and push the ODD Module out of the bay.

- Remove the two screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module.


| Step Size Quantity Screw Type | ||
| ODD Bracket M2*3 2 | ![]() |
- Insert a pin in the eject hole of the ODD to eject the ODD tray.

- Press down on the locking catch to release the ODD cover and remove.


Main Unit Disassembly Process
Main Unit Disassembly Flowchart
![graph TD A["Remove External Modules before proceeding"] --> B["Remove Hinge Covers"] B --> C["Remove Switch Cover"] C --> D["Remove Keyboard"] D --> E["Remove Function Board"] D --> F["Remove Speaker Module"] E --> G["Remove LCD Module"] F --> G G --> H["Remove Upper Cover"] H --> I["Lower Cover"] I…](/content/2026/06/1256825/images/919c20d775afa2db80b6ff40c0e8dc4f8de696ae31e6d746c70455746cc06d38.jpg)
Screw List
| Step Screw Quantity Part No. | |||
| Hinge Covers M2*3 2 86.AD302.001 | |||
| Switch Cover M2.5*3 4 86.AD302.002 | |||
| Speaker Module M2.5*3 2 86.AD302.002 | |||
| LCD Module M2.5*5 6 86.AD302.003 | |||
| Upper Cover M2.5*10 10 86.AD302.004 | |||
| Step | Screw | Quantity | Part No. |
| Finger Print Reader M2*3 1 86.AD302.001 | |||
| TouchPad Bracket M2*3 2 86.AD302.001 | |||
| USB Board M2.5*3 1 86.AD302.002 | |||
| Modem Module M2*3 2 86.AD302.001 | |||
| BT Module M2.5*3 1 86.AD302.002 | |||
| Mainboard M2.5*3 1 86.AD302.002 | |||
| Thermal Module M2.5*5*3.2 4 86.AD302.006 | |||
| Media Board 3 | |||
Removing the Hinge Covers
- See "Removing the Battery Pack" on page 52.
- Remove the two screw caps and screws from the Hinge Covers.

| Step Size Quantity Screw Type | ||
| Hinge Covers M2*3 2 | ![]() |
- Slide the covers off the hinges in the direction of the arrows.
IMPORTANT: The left and right Hinge Covers are shaped differently and marked L and R on the inside. Ensure that the correct cover is used during reassembly.

Removing the Switch Cover
CAUTION: Using tools to remove the Switch Cover may cause damage to the outer casing. It is recommended that only fingers are used to remove the Switch Cover.
- See "Removing the Battery Pack" on page 52.
- See "Removing the Hinge Covers" on page 64.
- Locate and remove the ten securing screws on the bottom of the computer.

| Step Size Quantity Screw Type | |||
| Switch Cover(red callout) | M2.5*3 4 | ![]() | |
| Switch Cover(green callout) | M2.5*10 2 | ![]() | |
- Turn the computer over and open the LCD module to expose the Switch Cover.
IMPORTANT: The LCD module does not fully extend. Damage will occur if you attempt to extend the LCD module beyond the manufacturer's design.
- Push the Switch Cover downward (1) and lift the leftside of the cover upward (2) to release the securing pins.

- Using both hands, lift both sides of the rear edge of the Switch Cover upward as shown.

- Lift the left side of the Switch Cover first and gently rotate it while lifting the right side clear of the casing.

- Lift the Switch Cover clear of the chassis.
Removing the Keyboard
- See "Removing the Switch Cover" on page 65.
- Lift the keyboard from both sides to clear the securing tabs on both sides of the Keyboard.

- Push the Keyboard toward the LCD screen to expose the Keyboard FFC cable.

- Unlock the connector and pull the FFC to remove it from the Mainboard.

- Remove the keyboard from the chassis.
Removing the Speaker Module
- See "Removing the Keyboard" on page 67.
- Remove the two securing screws from the Speaker Module.

- Remove the adhesive tape securing the LCD cables to the Speaker Module.

- Disconnect the speaker cable as shown.

- Rotate the Speaker Module upward, rear edge first to clear the LCD cables, and remove it from the chassis.

Removing the LCD Module
- See "Removing the WLAN Module" on page 56.
- See "Removing the Keyboard" on page 67.
- Turn the computer over. Remove the two securing screws as shown.

| Step Size Quantity Screw Type | ||
| LCD Module M2.5*5 2 | ![]() |
- Lift the securing tape to expose the Antenna cable as shown.

- Push the Antenna cables through the casing as shown.

- Completely remove the Antenna cable from the cable channel.

- Turn the computer over. Remove the two adhesive strips from the Antenna cable.

- Rest the computer on the LCD Module and push the Antenna cable through the chassis as shown.

- Completely remove the Antenna from the cable channel.

- Disconnect the LCD cables from the Mainboard as shown.


- Remove the two securing screws from the left LCD hinge.

| Step Size Quantity Screw Type | |||
| LCD Module M2.5*5 | 2 | ![]() | |
- Peel back the adhesive strip from the LCD Hinge as shown.

- Remove the two securing screws from the right LCD hinge.

| Step Size Quantity Screw Type | ||
| LCD Module M2.5*5 2 | ![]() |
- Carefully remove the LCD Module from the chassis.

Removing the Upper Base
- See "Removing the LCD Module" on page 70.
- Turn the computer over. Remove the ten screws on the bottom panel.

| Step Size Quantity Screw Type | |||
| Upper Cover(red call out) | M2.5*10 10 | ![]() | |
| Upper Cover(green callout) | M2.5*5 5 | ![]() | |
- Turn the computer over. Remove the two securing screws on the top panel.

| Step Size Quantity Screw Type | |||
| Upper Cover(red callout) | M2.5*5 1 | ![]() | |
| Upper Cover(green callout) | M2.5*3 1 | ![]() | |
- Turn the computer over and disconnect the three FFC cables from the mainboard.

Unlock the connector and disconnect A as shown.
Unlock the connector and disconnect B as shown.


Unlock the connector and disconnect C as shown.

WARNING: Care must be taken when removing v from the Lower Base to prevent damage or stress to the surface.
- Ease the lower casing outward to clear the securing clips and pry apart the left side as shown, and lift the rear edge of the Upper Base upward.

- Ease the lower casing outward to clear the securing clips and pry apart the right side as shown. Lift the rear edge of the Upper Base upward.

- Completely remove the Upper Base from the Lower Base.

Removing the Finger Print Reader
NOTE: Only the Discrete SKU supports Finger Print Reader technology.
- See "Removing the Upper Base" on page 75.
- Remove the single securing screw on the bracket.

| Step Size Quantity Screw Type | |||
| Finger Print Reader | M2*3 1 | ![]() | |
- Lift the bracket clear of the casing.

- Lift the FFC, as shown, to disengage the adhesive and remove the Finger Print Reader Board from the casing.

Removing the TouchPad Bracket
- See "Removing the Upper Base" on page 75.
- Lift the FFC, as shown, to disengage the adhesive.

- Open the FFC locking latch as shown and remove the FFC.

- Remove the two screws from the TouchPad Bracket and remove it from the casing.

| Step Size Quantity Screw Type | |||
| TouchPad Bracket | M2*3 2 | ![]() | |
- Remove the TouchPad Bracket from the Upper Base.

Removing the Media Board
WARNING: Care must be taken when removing the Media Board Cover from the Upper Base to prevent damage or stress to the surface.
- See "Removing the Upper Base" on page 75.
- Detach the media board FFC from the upper case.

- Remove the three securing screws as shown.

- Lift the media board clear of the upper case.

| Step Size Quantity Screw Type | |||
| Media Board M2.5*3 | 3 | ![]() | |
Removing the USB Board
- See "Removing the Upper Base" on page 75.
- Remove the single securing screw from the USB board.

| Step Size Quantity Screw Type | ||
| USB Board M2.5*3 1 | ![]() |
- Open the FFC locking latch and remove the FFC from the Mainboard.

- Lift the FFC to detach the adhesive from the casing.

- Lift the USB Board clear of the casing.

Removing the Modem Module
- Remove the Upper Base. See "Removing the Upper Base" on page 75.
- Remove the adhesive tape securing the cable to the Modem and remove the two securing screws.

| Step Size Quantity Screw Type | ||
| Modem Module M2*3 2 | ![]() |
- Lift the Modem Module clear of the Mainboard as shown.

- Turn the module over and disconnect the Modem cable. Remove the module from the casing.

Removing the Bluetooth Module
- See "Removing the Upper Base" on page 75.
- Grasp the cable as shown and pull to disconnect from the Bluetooth module.

- Disconnect the cable from the Mainboard and remove the adhesive tape to free the cable.

- Remove the single securing screw and remove the module from the chassis.

| Step Size Quantity Screw Type | ||
| Bluetooth Module M2.5*3 1 | ![]() |
Removing the Mainboard
- See "Removing the Upper Base" on page 75.
- See "Removing the USB Board" on page 84.
- See "Removing the Modem Module" on page 86.
- See "Removing the Bluetooth Module" on page 87.
- Grasp the RJ-11 cable and remove it from the Mainboard as shown.

- Remove the single securing screw.

| Step Size Quantity Screw Type | ||
| Mainboard M2.5*3 1 | ![]() |
- Lift the mainboard right side first to remove from the base.

Removing the RJ-11 Port
- See "Removing the Mainboard" on page 88.
- Turn the Lower Base over and pull the Modem cable through the casing as shown.

- Completely remove the Modem cable from the cable channel.

- Turn the computer over. Pull the Modem cable completely through the casing as shown.

- Remove the adhesive tape and lift the cable out of the cable channel as shown.

- Detach the adhesive and lift the cable bundle out of the casing.

- Remove the RJ-11 Port from the casing.

Removing the Thermal Module
- See "Removing the Mainboard" on page 88.
- Turn the Mainboard over and place on a clean surface.
- Hold the fan cable connector and lift to disconnect from the mainboard.

- Remove the four screws from the Thermal Module numerically, from 4 to 1.

| Step Size Quantity Screw Type | |||
| CPU Thermal Module | M2.5*5*3.2 4 | ![]() | |
WARNING: To prevent damage to the Thermal Module or the CPU, hold and lift the Thermal Module by lifting both ends up and away at the same time.
- Hold the module on both sides and lift it clear of the Mainboard.

IMPORTANT: If the replacement Thermal Module does not include the thermal protection pad shown below, reuse the original thermal protection pad with the new Thermal Module.

Removing the CPU
-
See "Removing the Thermal Module" on page 92.
-
Using a flat screwdriver, turn the CPU socket latch counter-clockwise 180° to release the CPU.

- Lift the CPU clear of the Mainboard.

LCD Module Disassembly Process
LCD Module Disassembly Flowchart
![graph TD A["Remove LED Panel from Main Unit before proceeding"] --> B["Remove LED Bezel"] B --> C["Remove Camera Module"] C --> D["Remove LED Panel"] D --> E["Remove LED FPC Cable"] D --> F["Remove LED Brackets"] D --> G["Remove Antenna"] G --> H["Remove MIC Module"]](/content/2026/06/1256825/images/e13dd7a1e82c238cc83c91027fd479a01a8dde3b77b515ad5f945cf71707409d.jpg)
Screw List
| Step Screw Quantity Part No. | ||
| LCD Bezel M2.5*5 6 86.AD302.003 | ||
| Camera Module M2.5*3 1 86.AD302.002 | ||
| LCD Panel M2.5*5 2 86.AD302.003 | ||
| M2.5*3 1 86.AD302.002 | ||
| LCD Brackets M2*3 6 86.AD302.001 |
Removing the LCD Bezel
- See "Removing the LCD Module" on page 70.
- Remove the six screw caps and screws as shown.

| Step Size Quantity Screw Type | ||
| LCD Bezel M2.5*5 6 | ![]() |
- Starting at the centre of the top edge, pry the inside of the bezel away from the screen. Work round the edges to pry the bezel away from the screen as shown.


- Lift the bezel away from the panel.

Removing the Camera Module
- See "Removing the LCD Bezel" on page 96.
- Remove the single screw from the Camera Bracket as shown.

| Step Size Quantity Screw Type | ||
| Camera Module M2 5*3 1 | ![]() |
- Lift the Camera Bracket, right side first, clear of the casing.

- Lift the Camera Module clear of the casing and disconnect the cable from the Module.

- Remove the Camera Module.
Removing the LCD Panel
- See "Removing the Camera Module" on page 98.
- Remove the two securing screws from the LCD hinges and the single LCD grounding screw.

| Step Size Quantity Screw Type | |||
| LCD Panel(red callout) | M2.5*5 2 | ![]() | |
| LCD Panel(green callout) | M2.5*3 1 | ![]() | |
- Remove the Camera cable bundle from the top of the casing as shown.

- Lift the LCD Panel out of the casing as shown.

Removing the LCD Brackets and FPC Cable
-
See "Removing the LCD Panel" on page 99.
-
Turn the LCD Panel over on a clean surface, and lift the cable as shown to detach the adhesive.

-
Grip the adhesive strip covering the LCD cable connector and pull it back (1).
-
Remove the cable from the panel as shown (2).

- Remove the six securing screws (three on each side) from the LCD Panel brackets in numeric order, from 3 to 1.


| Step Size Quantity Screw Type | |||
| LCD Brackets M2*3 | 6 | ![]() | |
- Remove the LCD brackets by pulling them away from the LCD Panel.
Removing the Antennas
- See "Removing the LCD Panel" on page 99.
- Remove the strips holding the antenna cables in place. Ensure the cables are free from obstructions.

- Remove the tab securing the left and right antennas to the LCD module and lift the antennas clear.

- Remove the antenna cables and assembly from the LCD module.
Removing the MIC Module
-
See "Removing the Antennas" on page 102.
-
Remove the strips and tape holding the MIC Module cable in place. Ensure the cable is free from obstructions.

- Remove the MIC cable and Module from the LCD module.

LCD Module Reassembly Procedure
Replacing the MIC Module
-
Replace the MIC Module in the LCD casing.
-
Run the cable as shown and replace the adhesive strips to hold it in place.


IMPORTANT: Ensure that the cable runs as shown in the hinge well area to avoid trapping.

Replacing the Antennas
- Run the right side Antenna cable as shown in the hinge well to avoid trapping.

-
Run the cable along the edge of the casing using all available cable clips.
-
Run the cable as shown and replace the adhesive strip.

- Run the cable as shown and replace the adhesive strip.

- Replace the Antenna in the casing as shown and secure it in place with the tape.

- Ensure that the securing pin is properly located.


- Run the left side Antenna cable as shown in the hinge well to avoid trapping.

-
Run the cable as shown and replace the adhesive strip.
-
Run the cable along the edge of the casing using all available cable clips.

- Run the cable as shown and replace the adhesive strip.

- Run the cable along the edge of the casing using all available cable clips.

- Replace the Antenna in the casing as shown and secure it in place with the tape.


- Ensure that the securing pin is properly located.

Replacing the LCD Panel
- Align the LCD brackets with the six screw holes (three on each side) on the LCD Panel as shown.
- Replace the six securing screws in numeric order, from 1 to 3.

- Turn the panel over. Insert the LCD Panel cable into the LCD Panel as shown (1). Secure the cable by replacing the securing strip (2).

- Run the LCD cable as shown and press down along the length of the cable to secure it in place.

- Insert the LCD panel into the casing back edge first as shown.

- Ensure that the four locating pins are properly seated before continuing.



- Replace the Camera Module cable bundle in the casing as shown.

- Replace the three screws to secure the panel and grounding within the LCD module.
IMPORTANT: When replacing the screws in the LCD brackets (red callout) do not use the screw holes marked with 'X'. These slots are reserved for the Bezel securing screws.

Replacing the Camera Module
- Reconnect the LCD cable to the Camera Module.

-
Ensure that the locating pins are correctly seated.
-
Place the Camera Module in the casing as shown.

- Insert the Camera Bracket left side first to engage the securing clip.

- Lower the bracket into place as shown

- Replace the single securing screw.


Replacing the LCD Bezel
-
Place the Bezel on the casing bottom edge first and press in the areas marked to snap it into place.
-
Press down the sides of the bezel, working toward the top edge.


- Press down the top edge to complete the process.
IMPORTANT: Ensure there are no gaps between the casing and the Bezel.

- Replace the six securing screws and screw caps on the LCD bezel.

Main Module Reassembly Procedure
Replacing the CPU
IMPORTANT:The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket.
- Place the CPU into the CPU socket as shown, taking note of the Pin1 locator.

- Using a flat-bladed screw driver, rotate the CPU locking screw 180° clockwise to secure the CPU in place.

Replacing the Thermal Module
WARNING: To prevent damage to the Thermal Module or the CPU, hold the Thermal Module by both ends at the same time.
IMPORTANT: If the replacement Thermal Module does not include the thermal protection pad shown below, reuse the original thermal protection pad with the new Thermal Module.

-
Align and place the Thermal Module in the on the mainboard as shown.
-
Remove the four screws from the Thermal Module numerically, from 1 to 4.


- Connect fan cable to the mainboard as shown.

Replacing the RJ-11 Port
- Replace the RJ-11 Port in the casing as shown.

- Run the cable along the cable channel using all available cable clips.

- Pull the cable through the casing completely.

- Place the cable bundle in the casing and apply pressure to secure the adhesive in place.

- Replace the adhesive tape and insert the cable through the casing as shown.

- Turn the computer over and run the cable along the cable channel using all available cable clips.

- Insert the cable through the casing to the top side as shown.

Replacing the Mainboard
- Ensure that the Mainboard is face up. Place the Mainboard in the chassis, left hand edge first to allow the I/O Ports through the casing, then lower it into place.

- Ensure the screw socket is aligned. Replace the single securing screws as shown.

NOTE: Make sure the I/O ports are positioned correctly through the lower cover, and the screw sockets are visible through the mainboard.
- Replace the RJ-11 cable in the retaining clip on the Mainboard.

Replacing the Bluetooth Board
- Insert the Bluetooth Module left side first and lower it into place.

- Reconnect the Bluetooth cable to the Mainboard and secure the cable in place with the tape.

- Replace the single securing screw.

- Reconnect the Bluetooth cable to the Bluetooth Module.

Replacing the Modem Module
- Connect the modem cable as shown.

- Replace the Modem Module on the Mainboard.

- Align the screw sockets and replace the two screws.

- Secure the Modem cable in place with the adhesive tape.

Replacing the USB Board
- Insert the USB Board into the casing, ensuring that the USB Port is accessible through the case.

- Run the cable along the casing and insert it into the FFC connector.

- Lock the connector and press down on the FFC cable to secure it on the casing.

- Ensure the locating pins is correctly seated and replace the single securing screw.

Replacing the Media Board
WARNING: Care must be taken when replacing the Media Board Cover to prevent damage or stress to the surface.
- Place the media board in the upper case.

- Secure the three securing screws as shown.

- Adhere the FFC to the upper case as shown.

| Step Size Quantity Screw Type | |||
| Media Board M2.5*3 | 3 | ![]() | |
Replacing the TouchPad Bracket
- Place the TouchPad in the casing.

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Replace the FFC and close the locking latch.
-
Replace the two securing screws.

- Run the cable along the Bracket and press down to secure it in place.


Replacing the Finger Print Reader
-
Replace the Finger Print Reader in the Upper Cover in the direction of the arrow.
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Run the FFC along the TouchPad bracket, as shown, and press down to secure it in place.


-
Replace the Finger Print Reader Bracket rear edge first and lower it into place.
-
Replace the single securing screw.


Replacing the Upper Cover
WARNING: Care must be taken when replacing the Upper Cover to prevent damage or stress to the surface.
- Place the Upper Cover on the Lower Cover, front edge first, and lower it into place.

- Starting with the sides, press down all around the perimeter of the cover to secure it in place.


- Reconnect the three FFC cables to the mainboard.

Connect and lock connector A as shown. Connect and lock connector B as shown.


Connect and lock connector C as shown.

- Replace the two securing screws in the Upper Cover.

- Turn the computer over. Replace the fifteen screws on the bottom panel.

Replacing the LCD Module
- Carefully align the LCD module over the hinge sockets and lower the module into the chassis, taking care not to trap the LCD cables.

-
Replace the adhesive strip on the left hinge.
-
Replace the two securing screws on the right hinge as shown.

- Replace the two securing screws on the left hinge as shown.

- Reconnect the LCD cable to the Mainboard.



IMPORTANT: Run the cables as shown to avoid trapping when the Switch Cover is replaced.

- Insert the Antenna cables through the casing, as shown, and pull through from the underside.

- Ensure the cable is pulled completely through the casing.

- Run the Antenna cables along the cable channel as shown, using all available cable clips.


IMPORTANT: Run the cables as shown to avoid trapping when the Switch Cover is replaced.

-
Pull the Antenna through the casing into the WLAN bay as shown.
-
Replace the two adhesive strips to secure the cables in place.

- Run the Antenna cables along the cable channel as shown, using all the available cable clips.

- Replace the adhesive strip to secure the cables in place.


- Replace the two securing screws.

Replacing the Speaker Module
- Align and replace the Speaker Module in the lower case.

- Reconnect the Speaker cable.
IMPORTANT: Run the LCD cables over the Speaker Module as shown to avoid trapping when the Switch Cover is replaced.

- Replace the adhesive tape to secure the LCD cables in place.

- Replace the two securing screws as shown.


Replacing the Keyboard
-
Place the Keyboard on the Upper Cover, face up and reconnect the FFC cable to the Mainboard.
-
Insert the Keyboard, front edge first, into the Upper Cover as shown. Ensure that the five tabs are correctly seated.


- Press down both sides of the keyboard to locate it correctly.

Replacing the Switch Cover
- Place the Switch Cover on the Upper Case as shown.

- Press down both sides of the Switch Cover to snap it into place.

- Continue to press down as shown to correctly seat the Switch Cover on the Upper Cover.




- Turn the computer over and replace the six securing screws as shown.

Replacing the Hinge Covers
IMPORTANT:The left and right Hinge Covers are shaped differently and marked L and R on the inside. Ensure that the correct cover is used during reassembly.
- Align the Hinge Covers screw hole side up and slide them on to the hinge assemblies.

- Replace the two securing screws and caps.

Replacing the ODD Module
- Align the ODD Bezel as shown and press it into place. Close the ODD drawer.

- Align the ODD Bracket as shown and replace the securing screws.


-
Push the ODD Module into the chassis as shown until the bezel is flush with the casing.
-
Replace the securing screw.


Replacing the Hard Disk Drive Module
-
Place the HDD carrier on the HDD.
-
Replace the four securing screws (two each side).


- Place the HDD Module in the HDD bay as shown and slide it in the direction of the arrow to connect the interface.


Replacing the DIMM Modules
NOTE: To replace DIMM Module 2, first remove DIMM Module 1. In this procedure, only DIMM Module 1 is shown.
- Insert the DIMM Module flush with the connector and press down to lock in place.


Replacing the WLAN Module
- Insert the WLAN board into the WLAN socket.

- Connect the two antenna cables to the module.
NOTE: The White cable goes to the upper terminal and the black cable to the lower terminal.
- Replace the two screws to secure the module.

IMPORTANT: Ensure that the cabling is replaced as shown to avoid trapping when the covers are replaced.

Replacing the Lower Covers
- Replace the Lower Covers and secure the captive screws.


Replacing the SD Card Dummy Trays
- Insert the SD Card and push into the slot until flush with the chassis cover.

Replacing the Battery
-
Slide and hold the battery release latch to the release position (1), then insert the battery and press down (2).
-
Slide the battery lock/unlock latch to the lock position.


Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.
- Obtain the failing symptoms in as much detail as possible.
- Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.
- Use the following table with the verified symptom to determine which page to go to.
| Symptoms (Verified) Go To | |
| Power On Issue Page 140 | |
| No Display Issue Page 141 | |
| LCD Failure Page 143 | |
| Internal Keyboard Failure Page 143 | |
| Touchpad Failure Page 144 | |
| Internal Speaker Failure Page 144 | |
| Internal Microphone Failure Page 146 | |
| ODD Failure Page 148 | |
| Rightside USB Failure Page 151 | |
| Modem Failure Page 151 | |
| WLAN/WiMAX Failure Page 152 | |
| Bluetooth Failure | Page 152 |
| EasyTouch Button Failure | Page 153 |
| Media Board Failure | Page 153 |
| Finger Print Reader Failure | Page 154 |
| Thermal Unit Failure | Page 154 |
| Other Functions Failure | Page 155 |
| Intermittent Failures | Page 156 |
| Undetermined Failures | Page 156 |
- If the Issue is still not resolved, see "Online Support Information" on page 183.
Power On Issue
If the system doesn't power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:
![graph TD A["Start"] --> B{Check AC/Batt only power on} B -->|OK| C["Swap AC/Battery"] B -->|NG| D["Swap M/B"]](/content/2026/06/1256825/images/db07a15de6703609da9b779bec3649f9064e0cb11ec11ccecc570464e7cc5daa.jpg)
Computer Shutdown Intermittently
If the system powers off at intervals, perform the following actions one at a time to correct the problem.
- Check the power cable is properly connected to the computer and the electrical outlet.
- Remove any extension cables between the computer and the outlet.
- Remove any surge protectors between the computer and the electrical outlet. Plug the computer directly into a known good electrical outlet.
- Disconnect the power and open the casing to check the Thermal Unit and fan airways are free of obstructions.
- Remove all external and non-essential hardware connected to the computer that are not necessary to boot the computer to the failure point.
- Remove any recently installed software.
- If the Issue is still not resolved, see "Online Support Information" on page 183.
No Display Issue
If the Display doesn't work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:
![graph TD A["Replace CPU"] -->|No| B{CPUOK?} B --> C{LCD module OK?} C -->|No| D["Replace LCD panel/ LCD cable"] C -->|Yes| E["Replace M/B"] D --> F["START"] E --> F F --> G{PowerOn?} G -->|No| H["goto no power troubleshooting step"] G -->|Yes| I{Ext DDRAM module well connected?} I -->|No| J["Connect…](/content/2026/06/1256825/images/01711431b145043feda6722258a8d98b9736a2b6557713b93f49bff5a4206125.jpg)
No POST or Video
If the POST or video doesn't display, perform the following actions one at a time to correct the problem.
-
Make sure that the internal display is selected. On this notebook model, switching between the internal display and the external display is done by pressing Fn+F5. Reference Product pages for specific model procedures.
-
Make sure the computer has power by checking at least one of the following occurs:
- Fans start up
- Status LEDs light up
If there is no power, see "Power On Issue" on page 140.
-
Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds. Reconnect the power and reboot the computer.
-
Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn+F5 (on this model).
If the POST or video appears on the external display, see "LCD Failure" on page 143.
- Disconnect power and all external devices including port replicators or docking stations. Remove any memory cards and CD/DVD discs. Restart the computer.
If the computer boots correctly, add the devices one by one until the failure point is discovered.
-
Reseat the memory modules.
-
Remove the drives (see "Disassembly Process" on page 50).
-
If the Issue is still not resolved, see "Online Support Information" on page 183.
Abnormal Video Display
If video displays abnormally, perform the following actions one at a time to correct the problem.
- Reboot the computer.
- If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See "Disassembly Process" on page 50.
- If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced. See "Disassembly Process" on page 50.
- Adjust the brightness to its highest level. See the User Manual for instructions on adjusting settings. NOTE: Ensure that the computer is not running on battery alone as this may reduce display brightness. If the display is too dim at the highest brightness setting, the LCD is faulty and should be replaced. See "Disassembly Process" on page 50.
- Check the display resolution is correctly configured:
a. Minimize or close all Windows.
b. If display size is only abnormal in an application, check the view settings and control/mouse wheel zoom feature in the application.
c. If desktop display resolution is not normal, right-click on the desktop and select Personalize→ Display Settings.
d. Click and drag the Resolution slider to the desired resolution.
e. Click Apply and check the display. Readjust if necessary.
- Roll back the video driver to the previous version if updated.
- Remove and reinstall the video driver.
- Check the Device Manager to determine that:
• The device is properly installed. There are no red Xs or yellow exclamation marks.
• There are no device conflicts.
- No hardware is listed under Other Devices.
-
If the Issue is still not resolved, see "Online Support Information" on page 183.
-
Run the Windows Memory Diagnostic from the operating system DVD and follow the onscreen prompts.
- If the Issue is still not resolved, see "Online Support Information" on page 183.
Random Loss of BIOS Settings
If the computer is experiencing intermittent loss of BIOS information, perform the following actions one at a time to correct the problem.
- If the computer is more than one year old, replace the CMOS battery.
- Run a complete virus scan using up-to-date software to ensure the computer is virus free.
- If the computer is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power and data cables between devices.
If the BIOS settings are still lost, replace the cables.
- If HDD information is missing from the BIOS, the drive may be defective and should be replaced.
- Replace the Motherboard.
- If the Issue is still not resolved, see "Online Support Information" on page 183.
LCD Failure
If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:
![graph TD A["Start"] --> B{Check LCD module?} B -->|OK| C["Swap M/B"] B -->|NG| D["Swap LCD cable /LCD panel /inverter"] C --> B](/content/2026/06/1256825/images/147bebb23ffe440996204b9e7c91561d37bd0979b134605e36de1b5ac6e44080.jpg)
Built-In Keyboard Failure
If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:
![graph TD A["START"] --> B{KeyboardFP C well connected?} B -->|No| C["Connect it well"] B -->|Yes| D{KeyboardOK?} D -->|No| E["Replace keyboard"] D -->|Yes| F["Replace M/B"]](/content/2026/06/1256825/images/321653525e8ee7430521cee79e15fc0feee3eca4c1c9bdd64b4809f07c7fbd62.jpg)
Touchpad Failure
If the Touchpad doesn't work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:
![graph TD A["Start"] --> B{Check M/B T/P FFC} B -->|OK| C["Re-assemble the T/P FFC to M/B"] B -->|NG| D["Re-assemble the T/P FFC to M/B"] B --> E{Check Logic Upper} E -->|OK| F["Swap/Reassemble the T/P board or T/P FFC"] E -->|NG| G["Swap/Reassemble the T/P board or T/P FFC"] E --> H["Swap M/B"] H --…](/content/2026/06/1256825/images/73e571732c5dc6b917a2ed3eb13c279d4a1a710b8b3d39f62c64ef9ced5f9b1c.jpg)
Internal Speaker Failure
If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:
![graph TD A["Start"] --> B{Check M/B SPK cable} B -->|OK| C["Re-assemble the SPK cable to M/B"] B -->|NG| D["Re-assemble the SPK cable to M/B"] B --> E{Check Speaker} E -->|OK| F["Swap Speaker"] E -->|NG| G["Swap Speaker"] E --> H["Swap M/B"] F --> I["Swap M/B"]](/content/2026/06/1256825/images/48e972446fde2f7768b0f562709e213404e241055e48baa4b0373d56c2b03c51.jpg)
Sound Problems
If sound problems are experienced, perform the following actions one at a time to correct the problem.
-
Reboot the computer.
-
Navigate to Start→ Control Panel→ System and Maintenance→ System→ Device Manager. Check the Device Manager to determine that:
• The device is properly installed.
- There are no red Xs or yellow exclamation marks.
- There are no device conflicts.
- No hardware is listed under Other Devices.
- Roll back the audio driver to the previous version, if updated recently.
- Remove and reinstall the audio driver.
- Ensure that all volume controls are set mid range:
a. Click the volume icon on the taskbar and drag the slider to 50. Ensure that the volume is not muted.
b. Click Mixer to verify that other audio applications are set to 50 and not muted.
- Navigate to Start→ Control Panel→ Hardware and Sound→ Sound. Ensure that Speakers are selected as the default audio device (green check mark).
NOTE: If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices (clear by default). - Select Speakers and click Configure to start Speaker Setup. Follow the onscreen prompts to configure the speakers.
- Remove and recently installed hardware or software.
- Restore system and file settings from a known good date using System Restore.
If the issue is not fixed, repeat the preceding steps and select an earlier time and date.
-
Reinstall the Operating System.
-
If the Issue is still not resolved, see "Online Support Information" on page 183.
Internal Microphone Failure
If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:
![graph TD A["Start"] --> B{Check M/B Mic cable} B -->|OK| C["Re-assemble the MIC cable to M/B"] B -->|NG| D["Re-assemble the MIC cable to M/B"] D --> E{Check MIC wire of LCD module} E -->|OK| F["Swap MIC wire of LCD module"] E -->|NG| G["Swap MIC wire of LCD module"] F --> H["Swap M/B"] G --> I["Swap…](/content/2026/06/1256825/images/942316e1013d83e0a3603a781cff04909e81509cd5621bce07c0aa4251a02cb4.jpg)
Microphone Problems
If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem.
-
Check that the microphone is enabled. Navigate to Start→ Control Panel→ Hardware and Sound→ Sound and select the Recording tab.
-
Right-click on the Recording tab and select Show Disabled Devices (clear by default).
-
The microphone appears on the Recording tab.
-
Right-click on the microphone and select Enable.
-
Select the microphone then click Properties. Select the Levels tab.
-
Increase the volume to the maximum setting and click OK.
-
Test the microphone hardware:
a. Select the microphone and click Configure.
b. Select Set up microphone.
c. Select the microphone type from the list and click Next.
d. Follow the onscreen prompts to complete the test.
- If the Issue is still not resolved, see "Online Support Information" on page 183.
HDD Not Operating Correctly
If the HDD does not operate correctly, perform the following actions one at a time to correct the problem.
- Disconnect all external devices.
- Run a complete virus scan using up-to-date software to ensure the computer is virus free.
- Run the Windows Vista Startup Repair Utility:
a. insert the Windows Vista Operating System DVD in the ODD and restart the computer.
b. When prompted, press any key to start to the operating system DVD.
c. The Install Windows screen displays. Click Next.
d. Select Repair your computer.
e. The System Recovery Options screen displays. Click Next.
f. Select the appropriate operating system, and click Next.
NOTE: Click Load Drivers if controller drives are required.
g. Select Startup Repair.
h. Startup Repair attempts to locate and resolve issues with the computer.
i. When complete, click Finish.
If an issue is discovered, follow the onscreen information to resolve the problem.
- Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support.
- Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are correct and that CD/DVD drive is set as the first boot device on the Boot menu.
- Ensure all cables and jumpers on the HDD and ODD are set correctly.
- Remove any recently added hardware and associated software.
- Run the Windows Disk Defragmenter. For more information see Windows Help and Support.
- Run Windows Check Disk by entering chkdsk /r from a command prompt. For more information see Windows Help and Support.
- Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date.
- Replace the HDD. See "Disassembly Process" on page 50.
ODD Failure
If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:
![graph TD A["START"] --> B{DVD/CD-ROM driver installed?} B -->|No| C["Installit"] B -->|Yes| D{DVD/CD-ROM module wellseated?} D -->|No| E["Seat it well"] D -->|Yes| F{DVD/CD-ROM disc OK?} F -->|No| G["Replace DVD/CD-ROM disc"] F -->|Yes| H{DVD/CD-ROM module OK?} H -->|No| I["Replace DVD/CD-ROM module…](/content/2026/06/1256825/images/908fedb5583dec0f076a3d86c52747231e80a1383695cbea355fabea38696732.jpg)
ODD Not Operating Correctly
If the ODD exhibits any of the following symptoms it may be faulty:
• Audio CDs do not play when loaded
• DVDs do not play when loaded
- Blank discs do not burn correctly
• DVD or CD play breaks up or jumps
• Optical drive not found or not active:
• Not shown in My Computer or the BIOS setup
- LED does not flash when the computer starts up
• The tray does not eject
- Access failure screen displays
• The ODD is noisy
Perform the following general solutions one at a time to correct the problem.
- Reboot the computer and retry the operation.
- Try an alternate disc.
- Navigate to Start→ Computer. Check that the ODD device is displayed in the Devices with Removable Storage panel.
- Navigate to Start→ Control Panel→ System and Maintenance→ System→ Device Manager.
a. Double-click IDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device and click Enable.
b. Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and click Enable.
c. Check that there are no yellow exclamation marks against the items in IDE ATA/ATAPI controllers. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver.
d. Check that there are no yellow exclamation marks against the items in DVD/CD-ROM drives. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver.
e. If the exclamation marker is not removed from the item in the lists, try removing any recently installed software and retrying the operation.
Discs Do Not Play
If discs do not play when inserted in the drive, perform the following actions one at a time to correct the problem.
- Check that the disc is correctly seated in the drive tray and that the label on the disc is visible.
- Check that the media is clean and scratch free.
- Try an alternate disc in the drive.
- Ensure that AutoPlay is enabled:
a. Navigate to Start→ Control Panel→ Hardware and Sound→ AutoPlay.
b. Select Use AutoPlay for all media and devices.
c. In the Audio CD and DVD Movie fields, select the desired player from the drop down menu.
- Check that the Regional Code is correct for the selected media:
IMPORTANT: Region can only be changed a limited number of times. After Changes remaining reaches zero, the region cannot be changed even Windows is reinstalled or the drive is moved to another computer.
a. Navigate to Start→ Control Panel→ System and Maintenance→ System→ Device Manager.
b. Double-click DVD/CD-ROM drives.
c. Right-click DVD drive and click Properties, then click the DVD Region tab.
d. Select the region suitable for the media inserted in the drive.
Discs Do Not Burn Properly
If discs can not be burned, perform the following actions one at a time to correct the problem.
- Ensure that the default drive is record enabled:
a. Navigate to Start→Computer and right-click the writable ODD icon. Click Properties.
b. Select the Recording tab. In the Desktop disc recording panel, select the writable ODD from the drop down list.
c. Click OK.
- Ensure that the software used for burning discs is the factory default. If using different software, refer to the software's user manual.
Playback is Choppy
If playback is choppy or jumps, perform the following actions one at a time to correct the problem.
- Check that system resources are not running low:
a. Try closing some applications.
b. Reboot and try the operation again.
- Check that the ODD controller transfer mode is set to DMA:
a. Navigate to Start→ Control Panel→ System and Maintenance→ System→ Device Manager.
b. Double-click IDE ATA/ATAPI controllers, then right-click ATA Device 0.
c. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK.
d. Repeat for the other ATA Devices shown if applicable.
Drive Not Detected
If Windows cannot detect the drive, perform the following actions one at a time to correct the problem.
-
Restart the computer and press F2 to enter the BIOS Utility.
-
Check that the drive is detected in the ATAPI Model Name field on the Information page.
NOTE: Check that the entry is identical to one of the ODDs specified in "Hardware Specifications and Configurations" on page 18.
- Turn off the power and remove the cover to inspect the connections to the ODD. See "Disassembly Process" on page 50.
a. Check for broken connectors on the drive, motherboard, and cables.
b. Check for bent or broken pins on the drive, motherboard, and cable connections.
c. Try an alternate cable, if available. If the drive works with the new cable, the original cable should be replaced.
-
Reseat the drive ensuring and all cables are connected correctly.
-
Replace the ODD. See "Disassembly Process" on page 50.
Drive Read Failure
If discs cannot be read when inserted in the drive, perform the following actions one at a time to correct the problem.
- Remove and clean the failed disc.
- Retry reading the CD or DVD.
d. Test the drive using other discs.
e. Play a DVD movie
f. Listen to a music CD
If the ODD works properly with alternate discs, the original disc is probably defective and should be replaced.
- Turn off the power and remove the cover to inspect the connections to the ODD. See "Disassembly Process" on page 50.
a. Check for broken connectors on the drive, motherboard, and cables.
b. Check for bent or broken pins on the drive, motherboard, and cable connections.
c. Try an alternate cable, if available. If the drive works with the new cable, the original cable should be replaced.
- Replace the ODD. See "Disassembly Process" on page 50.
USB Failure (Rightside)
If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:
![graph TD A["Start"] --> B{Check USB/B to M/B cable} B -->|OK| C["Re-assemble the USB/B cable to M/B"] B -->|NG| D["Re-assemble the USB/B cable to M/B"] B -->|OK| E{Check USB/B and cable} E -->|OK| F["Swap USB/B and USB cable"] E -->|NG| G["Swap USB/B and USB cable"] E --> H["Swap M/B"]](/content/2026/06/1256825/images/0fbd008ec87cf4df7ecab175fe6205782862bfe83afc3a9174a98f22bb29b99c.jpg)
Modem Function Failure
If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:
![graph TD A["START"] --> B{RJ-11 well connected?} B -->|No| C["Connectitwell"] B -->|Yes| D{Modem wirewell connected?} D -->|No| E["Connectitwell"] D -->|Yes| F{Modem card well seated?} F -->|No| G["Seat itwell"] F -->|Yes| H{Modem card OK?} H -->|No| I["Replace Modem card"] H -->|Yes| J["ReplaceM/B"…](/content/2026/06/1256825/images/d78b254d350717fe7a7a36cfed818e81c7a862ec612361c5d0e382ec83ccf309.jpg)
Wireless Function Failure
If the WLAN/WiMAX fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:
![graph TD A["Start"] --> B{Check Antenna to WLAN/WMAX Card} B -->|OK| C["Reconnect the Antenna to the card"] B -->|NG| D{Check Antenna Swap the Antenna} D -->|OK| E["Swap WLAN/WMAX Card"] D -->|NG| F["Swap Function Board"] E -->|OK| G["Swap WLAN/WMAX Card"] E -->|NG| H["Swap Function Board"] F -->|OK…](/content/2026/06/1256825/images/a77207efefbea03c50e1eed2146f0e9d671ed035857a3c32194a20db976f2897.jpg)
Bluetooth Function Failure
If the Bluetooth fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:
![graph TD A["Start"] --> B{Check BT cable connected} B -->|NG| C["Reconnect the cable to the module"] B -->|OK| D{Check BT cable Swap the cable} D -->|OK| E["Swap Function Board"] D -->|NG| F["Swap Mainboard"] E -->|OK| G["Swap Function Board"] E -->|NG| H["Check BT Module Swap BT Middle"] H --> I{Ch…](/content/2026/06/1256825/images/344e1b182412a8e5f5861b7c635a61cfe1a2b2bda141403c300402e39175b028.jpg)
EasyTouch Button Failure
If the Acer EasyTouch buttons fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:
![graph TD A["Start"] --> B{Check Function/B to MB connection} B -->|NG| C["Reconnect the Function/B to MB FFC cable"] B -->|OK| D{Check Function/B and FFC} D -->|NG| E["Swap the Function Board"] D -->|OK| F["Swap Mainboard"]](/content/2026/06/1256825/images/39d0c18f83772ac0e57c03398625bded52f267789ef0388c23333e45d1a0c2dd.jpg)
Media Board Failure
If the Media Board fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:
![graph TD A["Start"] --> B{Check Media/B to M/B FFC} B -->|OK| C["Re-assemble the Media/B cable to M/B"] B -->|NG| D["Re-assemble the Media/B cable to M/B"] D --> E{Check Media/B and FFC} E -->|OK| F["Swap The Media/B"] E -->|NG| G["Swap The Media/B"] F --> H["Swap M/B"] G --> H](/content/2026/06/1256825/images/8d93c00bf391c83110a50a557899a4e0926b8cd874a7802c6aca54ce2ba7b151.jpg)
Fingerprint Reader Failure
If the Fingerprint Reader fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:
![graph TD A["Start"] --> B{Check M/B to F/P FFC} B -->|OK| C["Re-assemble the F/P FFC to M/B"] B -->|NG| D["Re-assemble the F/P FFC to M/B"] B -->|OK| E{Check Logic Upper} E -->|OK| D E -->|NG| F["Swap Logic Upper"] E -->|OK| G["Swap M/B"] F --> G](/content/2026/06/1256825/images/de6925dee84b1d2a16719e855e14c17fbab3eed22b95b1659b6b690e64b3185a.jpg)
Thermal Unit Failure
If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:
![graph TD A["Start"] --> B{Check Fan power cable} B -->|NG| C["Reconnect the cable to the Mainboard"] B -->|OK| D{Check Fan} D -->|NG| E["Swap the Thermal Module"] D -->|OK| F{CPU Heatink well seated?} F -->|NG| G["Seat it well"] F -->|OK| H{Check CPU Swap CPU} H -->|NG| I["Swap Mainboard"]](/content/2026/06/1256825/images/8d09bfe8445de7fc0773273acf7f84a8ed8efa47d182ebc90619987019c89f46.jpg)
External Mouse Failure
If an external Mouse fails, perform the following actions one at a time to correct the problem.
- Try an alternative mouse.
- If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual.
- If the mouse uses a USB connection, try an alternate USB port.
- Try an alternative program to verify mouse operation. Reinstall the program experiencing mouse failure.
- Restart the computer.
- Remove any recently added hardware and associated software.
- Remove any recently added software and reboot.
- Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date.
- Run the Event Viewer to check the events log for errors. For more information see Windows Help and Support.
- Roll back the mouse driver to the previous version if updated recently.
- Remove and reinstall the mouse driver.
- Check the Device Manager to determine that:
• The device is properly installed. There are no red Xs or yellow exclamation marks.
• There are no device conflicts. - No hardware is listed under Other Devices.
- If the Issue is still not resolved, see "Online Support Information" on page 183.
Other Failures
If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume Wheel fail, perform the following general steps to correct the problem. Do not replace a non-defective FRUs:
- Check Drive whether is OK.
- Check Test Fixture is ok.
- Swap M/B to Try.
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
-
Run the advanced diagnostic test for the system board in loop mode at least 10 times.
-
If no error is detected, do not replace any FRU.
-
If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power On Issue” on page 140.)
-
Power-off the computer.
-
Visually check them for damage. If any problems are found, replace the FRU.
-
Remove or disconnect all of the following devices:
-
Non-Acer devices
- Printer, mouse, and other external devices
- Battery pack
- Hard disk drive
• DIMM
• CD-ROM/Diskette drive Module -
PC Cards
-
Power-on the computer.
-
Determine if the problem has changed.
-
If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
-
If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
- System board
- LCD assembly
POST Codes Tables
These tables describe the POST codes and descriptions during the POST.
Sec:
NO_EVICTION_MODE_DEBUG EQU 1 (CommonPlatform\sec\la32\SecCore.inc)
| Code Description |
| 0xC2 MTRR setup |
| 0xC3 Enable cache |
| 0xC4 Establish cache tags |
| 0xC5 Enter NEM, Place the BSP in No Fill mode, set CR0.CD = 1, CR0.NW = 0 |
| 0xCF Cache Init Finished |
Memory:
DEBUG_BIOS equ 1 (Chipset\Alviso\MemoryInitAsm\IA32\MEMORY.INC)
| Code Description | |
| 0xA0 First memory check point | |
| 0x01 Enable MCHBAR | |
| 0x02 Check for DRAM initialization interrupt and reset fail | |
| 0x03 Verify all DIMMs are DDR3 and unbuffered | |
| 0x04 Detect an improper warm reset and handle | |
| 0x05 Detect if ECC SO-DIMMs are present in the system | |
| 0x06 Verify all DIMMs are single or double sided and not asymmetric | |
| 0x07 Verify all DIMMs are x8 or x16 width | |
| 0x08 Find a common CAS latency between the DIMMS and the MCH | |
| 0x09 Determine the memory frequency and CAS latency to program | |
| 0x10 Determine the smallest common TRAS for all DIMMs | |
| 0x11 Determine the smallest common TRP for all DIMMs | |
| 0x12 Determine the smallest common TRCD for all DIMMs | |
| 0x13 Determine the smallest refresh period for all DIMMs | |
| 0x14 Verify burst length of 8 is supported by all DIMMs | |
| 0x15 Determine the smallest tWR supported by all DIMMs | |
| 0x16 Determine DIMM size parameters | |
| 0x17 Program the correct system memory frequency | |
| 0x18 Determine and set the mode of operation for the memory channels | |
| 0x19 Program clock crossing registers | |
| 0x20 Disable Fast Dispatch | |
| 0x21 Program the DRAM Row Attributes and DRAM Row Boundary registers | |
| 0x22 Program the DRAM Bank Architecture register | |
| 0x23 Program the DRAM Timing & and DRAM Control registers | |
| 0x24 Program ODT | |
| 0x25 Perform steps required before memory init | |
| 0x26 Program the receive enable reference timing control registerProgram the DLL Timing Control Registers, RCOMP settings | |
| 0x27 Enable DRAM Channel I/O Buffers | |
| 0x28 Enable all clocks on populated rows | |
| 0x29 Perform JEDEC memory initialization for all memory rows | |
| 0x30 Perform steps required after memory init | |
| 0x31 Program DRAM throttling and throttling event registers | |
| 0x32 Setup DRAM control register for normal operation and enable | |
| 0x33 Enable RCOMP | |
| 0x34 Clear DRAM initialization bit in the SB | |
| 0x35 Initialization Sequence Completed, program graphic clocks | |
| 0x43 Program Thermal Throttling |
BDS & Specific action:
| Code Description |
| 0x00 Report the legacy boot is happening |
| 0x12 Wake up the Aps |
| 0x13 Initialize SMM Private Data and relocate BSP SMBASE |
| 0x21 PC init begin at the stage1 |
| 0x27 Report every memory range do the hard ware ECC init |
| 0x28 Report status code of every memory range |
| 0x50 Get the root bridge handle |
| 0x51 Notify pci bus driver starts to program the resource |
| 0x58 Reset the host controller |
| 0x5A IdeBus begin initialization |
| 0x79 Report that the remote terminal is being disabled |
| 0x7A Report that the remote terminal is being enabled |
| 0x90 Keyboard reset |
| 0x91 USB Keyboard disable |
| 0x92 Keyboard detection |
| 0x93 Report that the usb keyboard is being enabled |
| 0x94 Clear the keyboard buffer |
| 0x95 Init Keyboard |
| 0x98 Mouse reset |
| 0x99 Mouse disable |
| 0x9A Detect PS2 mouse |
| 0x9B Report that the mouse is being enabled |
| 0xB8 Peripheral removable media reset (ex: IsaFloppy, USB device) |
| 0xB9 Peripheral removable media disable |
| 0xBB Peripheral removable media enable |
| 0xE4 Report Status Code here for DXE_ENTRY_POINT once it is available |
| 0xF8 Report that ExitBootServices() has been called |
| 0xF9 Runtime driver set virtual address map |
Each PEIM entry point used in 80_PORT
| Code Description | |
| 0x00 | |
| 0x01 PEI_EVENT_LOG | |
| 0xA1 PEI_OEM_SERVICE | |
| 0xA2 PEI_SIO_INIT | |
| 0xA3 PEI_MONO_STATUS_CODE | |
| 0xA4 PEI_CPU_IO_PCI_CFG | |
| 0x06 PEI_CPU_IO | |
| 0x07 PEI_PCI_CFG | |
| 0xA5 PEI_CPU_PEIM | |
| 0xA6 PEI_PLATFORM_STAGE1 | |
| 0xA7 PEI_VARIABLE | |
| 0xA8 PEI_SB_INIT | |
| 0x0C PEI_CAPSULE | |
| 0xAA PEI_PLATFORM_STAGE2 | |
| 0xAC PEI_SB_SMBUS_ARP_DISABLED | |
| 0x0F PEI_HOST_TO_SYSTEM | |
| 0x40 PEI_MEMORY_INIT | |
| 0x41 PEI_S3_RESUME | |
| 0xAD PEI_CLOCK_GEN | |
| 0xAB PEI_OP_PRESENCE | |
| 0xAE PEI_FIND_FV | |
| 0x16 PEI_H2O_DEBUG_IO | |
| 0x17 PEI_H2O_DEBUG_COMM | |
| 0x16~0x1F PEI_RESERVED | |
| 0x20~0x2E PEI_OEM_DEFINED | |
| 0xAF PEI_DX_E_IPL | |
Each Driver entry point used in 80_PORT
| Code Description |
| 0x30 RESERVED |
| 0xB6 DXE_CRC32_SECTION_EXTRACT |
| 0xB8 SCRIPT_SAVE |
| 0xB9 ACPI_S3_SAVE |
| 0xBA SMART_TIMER |
| 0xBB JPEG_DECODER |
| 0xBC PCX_DECODER |
| 0xBE HT_CPU / MP_CPU |
| 0xBF LEGACY_METRONOME |
| 0xC0 FTWLITE |
| 0xC1 RUN_RIME |
| 0xC2 MONOTONIC_COUNTER |
| 0xC3 WATCH_DOG_TIMER |
| 0xC4 SECURITY_STUB |
| 0xC5 DXE_CPU_IO |
| 0xC6 CF9_RESET |
| 0xC7 PC_RTC |
| 0xC8 STATUS_CODE |
| 0xC9 VARIABLE EMU_VARIABLE |
| 0xD9 DXE_CHIPSET_INIT |
| 0x45 DXE_ALERT_FORMAT |
| 0xD6 PCI_HOST_BRIDGE |
| 0xD7 PCI_EXPRESS |
| 0xD5 DXE_SB_INIT |
| 0xDA IDE_CONTROLLER |
| 0xDB SATA_CONTROLLER |
| 0xDD SB_SM_BUS |
| 0xE7 ISA ACPI_DRIVER |
| 0xE8 ISA_BUS |
| 0xE9 ISA_SERIAL |
| 0xED BUS_PCI_UNDI |
| 0xEC PCI_BUS |
| 0xF6 BOOT_PRIORITY |
| 0xF7 FVB_SERVICE |
| 0xF8 ACPI_PLATFORM |
| 0xFB PCI_HOT_PLUG |
| 0xFC DXE_PLATFORM |
| 0xFD PLATFORM_IDE |
| 0x97 SMBIOS |
| 0x98 MEMORY_SUB_CLASS |
| 0x99 MISC_SUB_CLASS |
| 0x82 CON_PLATFORM |
| 0x83 SAVE_MEMORY_CONFIG |
| 0x84 ACPI_SUPPORT |
| 0x85 CON_SPLITTER_UGA_VGA / CON_SPLITTER |
| 0x88 VGA_CLASS |
| 0x89 DATA_HUB |
| 0x60 DISK_IO |
| 0x8B MEMORY_TEST |
| 0x62 CRISIS_RECOVERY |
| 0x8D LEGACY_8259 |
| 0x8E LEGACY_REGION |
| 0x8F LEGACY_INTERRUPT |
| 0x70 BIOS_KEYBOARD |
| 0x71 BIOS_VEDIO |
| 0x72 MONITER_KEY |
| 0x73 LEGACY_BIOS |
| 0x75 LEGACY_BIOS_PLATFORM |
| 0x76 PCI_PLATFORM |
| 0x6C ISA_FLOOPY |
| 0x6D PS2_MOUSE |
| 0x6E USB_BOT |
| 0x6F USB_CBI0 |
| 0x74 USB_MOUSE |
| 0xFA SETUP_UTILITY |
| 0x90 FW_BLOCK_SERVICE |
| 0x78 SMM_USB_LEGACY |
| 0x86 GRAPHICS_CONSOLE |
| 0x87 TERMINAL |
| 0x8A DATA_HUB_STD_ERR |
| 0x7C FAT |
| 0x7D PARTITION |
| 0x7E ENGLISH |
| 0x7F FRENCH |
| 0x9E HIll_DATABASE |
| 0x9F OEM_SETUP_BROWSER |
| 0x8C OEM_BADGING_SUPPORT |
| 0xF9 SETUP_MOUSE |
| 0x72 MONITOR_KEY |
| 0xBD PLATFORM_BDS |
| 0x8D RESERVED |
| 0x8E RESERVED |
| 0x8F RESERVED |
| 0xA0 DXE_H2O_DEBUG_IO |
| 0xB3 DXE_TPM_TCG |
| 0xB4 DXE_TPM_PHYSICAL_PRESENCE |
| 0xB7 DXE_OEM_SERVICE |
| 0x9B DXE_SECURITY_HDD_PASSWORD_SERVICE |
| 0xA9 DXE_LAN_IDER_CONTROLLER |
| 0x9C DXE_SECURITY_SYSTEM_PASSWORD_SERVICE |
| 0x9D DXE_SECURITY_PASSWORD_CONSOLE |
| 0xCB DXE_DATA_HUB_RECORD_POLICY |
| 0xB5 DXE_TPM_DRIVER |
| 0x11 CHINESE |
| 0xB0 JAPANESE |
| 0xB1 DXE_UNICODE_COLLACTION |
Each SmmDriver entry point used in 80_PORT
| Code Description |
| 0xD4 SMM_ACCESS |
| 0xDE SMM_CONTROL |
| 0xCC SMM_BASE |
| 0xD2 SMM_RUNTIME |
| 0xDF SB_SMM_DISPATCH |
| 0xD0 SMM_THUNK |
| 0xCA SMM ACPI_SW_CHILD |
| 0xFE SMM_PLATFORM |
| 0xD8 SMM_GMCH_MBI |
| 0x90 SMM_FW_BLOCK_SERVICE |
| 0x91 SMM_VARIABLE |
| 0x92 SMM_IHISI |
| 0x93 SMM_INT15_MICROCODE |
| 0x94 SMM_PNP |
| 0x95 SMM_INIT_PPM |
| 0xD3 SMM_OEM_SERVICE |
Jumper and Connector Locations
Top View

| Item | Pin | Description | Item | Pin | Description |
| 1 JPJ1 | RJ-45 Connector 15 JP16 FP Board Connector | ||||
| 2 LED5 | AC-IN LED 16 JP23 Keyboard Connector | ||||
| 3 LED10 | AC-IN-LED 17 JP26 Function Board Connector | ||||
| 4 LED3 | ON-OFF LED 18 JP25 e-Key Board Connector | ||||
| 5 LED4 | ON-OFF LED 19 JP22 Media Console Connector | ||||
| 6 SW3 | Switch 20 JP15 USB Board Connector | ||||
| 7 LED6 | ON-OFF LED 21 JMINI1 MiniCard Port | ||||
| 8 LED7 | Media LED 22 JP18 Bluetooth Connector | ||||
| 9 LED8 | Num LED 23 JMDC1 MDC Connector | ||||
| 10 LED9 | Caps LED 24 SW2 Switch | ||||
| 11 JP13 | MIC Connector 25 LED2 Battery LED | ||||
| 12 | JLVDS1 | LVDS Connector 26 LED1 Power LED | |||
| 13 JP14 | Speaker Connector 27 SW1 Switch | ||||
| 14 JP21 | TP Board Connector 28 JEXP1 Express Card Connector | ||||
Bottom View

| Item | Pin | Description | Item | Pin | Description |
| 1 JDIMM2 DDR3 Socket 13 JCRT1 D-Sub Connector | |||||
| 2 PJP2 Battery Connector 14 JP17 eSATA/USB Port | |||||
| 3 JDIMM1 DDR3 Socket 15 JHDMI1 HDMI Port | |||||
| 4 U11 | VRAM Chip | 16 JUSB1 USB Port | |||
| 5 | U9 | VRAM Chip | 17 | JHP1 | Headphone Jack |
| 6 U2 | Northbridge | 18 JMIC1 Microphone Jack | |||
| 7 U17 | VGA NB9M | 19 JLINE1 | Audio-in Jack | ||
| 8 | JCPU1 | CPU Socket | 20 | IR1 | Infrared Sensor |
| 9 U23 | Southbridge | 21 JREAD1 Card Reader | |||
| 10 | JP27 | Fan Connector | 22 | JMINI2 | MiniCard Socket |
| 11 | PJP3 | DC-IN Connector | 23 | JSATA1 | HDD Connector |
| 12 | JPJ1 | RJ-45 Connector | 24 | JSATA2 | ODD Connector |
Clearing Password Check and BIOS Recovery
This section provide you the standard operating procedures of clearing password and BIOS recovery for Aspire 4736G/4736Z Series. Aspire 4736G/4736Z Series provides one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery.
Clearing Password Check
Hardware Open Gap Description
| Item Description | Location | |
| R1290 Clear CMOS Jumper | Memory bay |

Steps for Clearing BIOS Password Check
If users set BIOS Password (Supervisor Password and/or User Password) for a security reason, BIOS will ask the password during systems POST or when systems enter to BIOS Setup menu. However, once it is necessary to bypass the password check, users need to short the HW Gap to clear the password by the following steps:
• Power Off a system, and remove HDD, AC and Battery from the machine.
• Open the back cover of the machine, and find out the HW Gap on M/B as picture.
• Use an electric conductivity tool to short the two points of the HW Gap.
• Plug in AC, keep the short condition on the HW Gap, and press Power Button to power on the system till BIOS POST finish. Then remove the tool from the HW Gap.
- Restart system. Press F2 key to enter BIOS Setup menu.
• If there is no Password request, BIOS Password is cleared. Otherwise, please follow the steps and try again.
NOTE: The steps are only for clearing BIOS Password (Supervisor Password and User Password).
BIOS Recovery by Crisis Disk
BIOS Recovery Boot Block:
BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.
BIOS Recovery Hotkey:
The system provides a function hotkey: Fn+Esc, for enable BIOS Recovery process when system is powered on during BIOS POST. To use this function, it is strongly recommended to have the AC adapter and Battery present. If this function is enabled, the system will force the BIOS to enter a special BIOS block, called Boot Block.
Steps for BIOS Recovery by Crisis Disk:
Before doing this, one Crisis Disk should be prepared ready in hand. The Crisis Disk could be made by executing the Crisis Disk program in another system with Windows XP OS.
Follow the steps below:
- Power Off failed system.
- Attach a USB floppy drive to the failed system.
- Insert the Crisis Disk in to the USB floppy drive attached to the BIOS flash failed system.
- In the power-off state, press and hold Fn+Esc then press the Power button.
The system powers on and the Crisis BIOS Recovery process begins.
BIOS Boot Block begins restoring the BIOS code from the Crisis floppy disk to BIOS ROM on the failed systems.
When the Crisis flash process is finished, the system restarts with a workable BIOS.
- Update to the latest version BIOS for the system using the regular BIOS flashing process.
FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 4736G/4736Z Series. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.
Aspire 4736G/4736Z Series Exploded Diagrams
Main Module


| Item | Description | Part No. | Item | Description | Part No. |
| 1 Switch Cover 60.AD302.001 8 | Media Board 55.AD302.003 | ||||
| 2 Keyboard KB.INT00.261 9 Mini Door 42.AD302.006 | |||||
| 3 Hinge Cover Left and Right | 42.AD302.003 10 Mainboard MB.AD302.001 | ||||
| 4 Upper Cover 60.AC602.001 11 | Thermal Module | 60.AC702.001 | |||
| 5 Memory Door 42.AD302.005 12 Lower Cover 60.AD302.003 | |||||
| 6 HDD Door 42.AD302.004 | |||||
| 7 Speaker 23.AD302.001 | |||||
Aspire 4736G/4736Z Series FRU List
| Category Description Acer P/N | ||
| Adapter | ||
| ADAPTER 65W 3PIN DELTA SADP-65KB DFJ AP.06501.022 | ||
| ADAPTER 65W 3PIN DELTA SADP-65KB BFJG OBL AP.06501.023 | ||
| ADAPTER 65W 3PIN HIPRO AC-OK065B13 AP.0650A.011 | ||
| ADAPTER 90W 3PIN DELTA ADP-90SB BBGF AP.09001.023 | ||
| ADAPTER 90W 3PIN DELTA ADP-90SB BBGE OBL AP.09001.024 | ||
| ADAPTER 90W 3PIN HIPRO AC-OL093B13P AP.0900A.004 | ||
| Battery | ||
![]() | BATTERY LI-ION 6CELL 4.4KMAH SANYO SA 3S2P BT.00603.041 | |
| BATTERY LI-ION 6CELL 4.4KMAH SONY SY SY 3S2P TBD | ||
| BATTERY LI-ION 6CELL 4.4KMAH PANASONIC PA PA 3S2P | TBD | |
| BATTERY LI-ION 6CELL 4.4KAH SIMPRO SP LG 3S2P | TBD | |
| BATTERY LI-ION 6CELL 4.4KAH SIMPLO SP PA 3S2P TBD | ||
| BATTERY LI-ION 6CELL 4.4KAH SIMPRO SP SM 3S2P | TBD | |
| Board | ||
![]() | FINGER PRINT BOARD | 55.AC602.001 |
![]() | MEDIA BOARD | 55.AD302.003 |
![]() | USB BOARD | 55.AD302.004 |
![]() | BLUE TOOTH | BT.21100.002 |
![]() | MODEM | FX.22500.025 |
![]() | W/L CARD INTEL 1X2 512AN_MMWG SIN/PHI FCC/IC | KI.SPM01.003 |
| W/L CARD INTEL 1X2 512AN_MMWG 150 FCC/IC | KI.SPM01.003 | |
| W/L CARD INTEL 3X3 533AN_MMWG SIN/PHI FCC/IC | KI.SPM01.001 | |
| W/L CARD INTEL 3X3 533AN_MMWG FCC/IC | KI.SPM01.001 | |
| W/L CARD RT2700E RALINK | NI.23600.031 | |
| W/L CARD XB91 ATHEROS | NI.23600.030 | |
| Cable | ||
| Category Description | Acer P/N | |
![]() | BLUETOOTH CABLE 50.AD302.001 | |
![]() | RJ11 CABLE 50.AD302.002 | |
![]() | TP FFC 50.AD302.003 | |
| Case/Cover/Bracket Assembly | ||
![]() | STRIP COVER 60.AD302.001 | |
![]() | UPPER CASE ASSY W/FP 60.AC602.001 | |
| UPPER CASE ASSY W/O FP 60.AD302.002 | ||
![]() | LOWER CASE ASSY FOR W/HDMI 60.AD302.003 | |
![]() | MEDIA CONSOLE MYLAR 42.AD302.001 | |
![]() | MEDIA BACK LIGHT 42.AD302.002 | |
![]() | FP BRACKET 33.AD302.001 | |
![]() | TP BRACKET 33.AD302.002 | |
| Category | Description | Acer P/N |
![]() | HINGE CAP R&L 42.AD302.003 | |
![]() | HDD DOOR 42.AD302.004 | |
![]() | RAM DOOR 42.AD302.005 | |
![]() | MINI DOOR 42.AD302.006 | |
| CPU/Processor | ||
![]() | CPU INTEL P8400 2.26G AW80577SH0513M SLB3R M0 KC.84001.DPP | |
| CPU INTEL P8600 2.4G AW80577SH0563M SLB3S M0 KC.86001.DPP | ||
| CPU INTEL P9500 2.53G AW80576SH0616M SLB4E C0 KC.95001.DPP | ||
| CPU INTEL P7350 2G AW80577SH0413M SLB53 M0 KC.73501.DPP | ||
| CPU INTEL T9400 2.53G AW80576GH0616M SLB46 C0 KC.94001.DTP | ||
| CPU INTEL T9600 2.8G AW80576GH0726M SLB47 C0 KC.96001.DTP | ||
| CPU INTEL T5900 2.2G LF80537GG049F SLB6D M0 KC.59001.DTP | ||
| CPU INTEL T5800 2.0G LF80537GG041F SLB6E M0 KC.58001.DTP | ||
| Combo Drive | ||
![]() | DVD/CDRW COMBO DRIVE MODULE 6M.AD302.001 | |
| DVD/CDRW COMBO DRIVE TS-L463A TOSHIBA | KO.02401.006 | |
| DVD/CDRW COMBO DRIVE CRX890S SONY | KO.0240E.009 | |
![]() | ODD BEZEL-COMBO | 42.AD302.007 |
![]() | ODD BRACKET | 33.AD302.003 |
| Super Multi Drive | ||
| Category | Description Acer P/N | |
![]() | DVD SUPER MULTI DRIVE MODULE 6M.AD302.002 | |
| DVD SUPER MULTI DRIVE TS-L633A TSST KU.00801.021 | ||
| DVD SUPER MULTI DRIVE GT10N HLDS KU.0080D.039 | ||
| DVD SUPER MULTI DRIVE DS-8A2S PLDS KU.0080F.001 | ||
| DVD SUPER MULTI DRIVE AD-7580S SONY KU.0080E.017 | ||
![]() | ODD BEZEL-SUPER MULTI 42.AD302.008 | |
![]() | ODD BRACKET 33.AD302.003 | |
| Blueray Combo | ||
![]() | BR-DVD SUPER MULTI DRIVE MODULE 6M.AD302.003 | |
| BR-DVD DRIVE DS-4E1S PLDS KO.0020F.001 | ||
| BR-DVD DRIVE BC-5500S SONY KO.0020E.002 | ||
| BR-DVD DRIVE CT10N HITACHI KO.0020D.001 | ||
![]() | ODD BEZEL-BR DVD 42.AD302.009 | |
![]() | ODD BRACKET 33.AD302.003 | |
| HDD | ||
![]() | HDD SATA 160G 5400RPM HGST HTS543216L9A300 | KH.16007.019 |
| HDD SATA 160G 5400RPM TOSHIBA MK1652GSX | TBD | |
| HDD SATA 160G 5400RPM SEAGATE ST9160310AS | KH.16001.034 | |
| HDD SATA 160G 5400RPM WD WD1600BEVT-22ZCT0 | KH.16008.022 | |
| HDD SATA 250G 5400RPM HGST HTS543225L9A300 | KH.25007.013 | |
| HDD SATA 250G 5400RPM TOSHIBA MK2552GSX | KH.25004.002 | |
| HDD SATA 250G 5400RPM WD WD2500BEVT-22ZCT0 | KH.25008.021 | |
| HDD SATA 250G 5400RPM SEAGATE ST9250827AS | KH.25001.011 | |
| HDD SATA 320G 5400RPM HGST HTS543232L9A300 | KH.32007.004 | |
| HDD SATA 320G 5400RPM TOSHIBA MK3252GSX | KH.32004.001 | |
| HDD SATA 320G 5400RPM SEAGATE ST9320320AS | KH.32001.008 | |
| HDD SATA 320G 5400RPM WD WD3200BEVT-22ZCT0 | KH.32008.013 | |
| Category | Description | Acer P/N |
![]() | HDD BRACKET 33.AD302.004 | |
| Keyboard | ||
![]() | KEYBOARD INTE(UI) KB.INT00.261 | |
| KEYBOARD (GK) GREEK KB.INT00.282 | ||
| KEYBOARD (ARE) ARABIC ENGLISH KB.INT00.293 | ||
| KEYBOARD (CH) T-CHINESE KB.INT00.289 | ||
| KEYBOARD (KO) KOREAN KB.INT00.276 | ||
| KEYBOARD (RU) RUSSIAN KB.INT00.271 | ||
| KEYBOARD (TI) THAILAND KB.INT00.265 | ||
| KEYBOARD (HB) HEBREW KB.INT00.262 | ||
| KEYBOARD UK KB.INT00.263 | ||
| KEYBOARD (GR) GERMAN KB.INT00.283 | ||
| KEYBOARD (SW) SWITZERLAND KB.INT00.266 | ||
| KEYBOARD (CF) CANADIAN FRENCH KB.INT00.290 | ||
| KEYBOARD (BE) BELGIAN KB.INT00.292 | ||
| KEYBOARD (DM) DENMARK KB.INT00.287 | ||
| KEYBOARD (IT) ITALIAN KB.INT00.278 | ||
| KEYBOARD (FR) FRENCH | KB.INT00.284 | |
| KEYBOARD (HG) HUNGARY | KB.INT00.281 | |
| KEYBOARD (NW) NORWEGIAN | KB.INT00.274 | |
| KEYBOARD (PO) PORTUGUESE | KB.INT00.272 | |
| KEYBOARD (SP) SPANISH KB.INT00.268 | ||
| KEYBOARD (TR) TURKISH | KB.INT00.264 | |
| KEYBOARD (SD) SWEDISH | KB.INT00.267 | |
| KEYBOARD (SA/CR) SLOVENIAN KB.INT00.270 | ||
| KEYBOARD (NL) NETHERLANDS | KB.INT00.286 | |
![]() | KEYBOARD (ND) SCANDINAVIAN | KB.INT00.295 |
| KEYBOARD (AR/FR) ARABIC/FRENCH | KB.INT00.294 | |
| KEYBOARD (CB) CANADIAN BILINGUAL | KB.INT00.296 | |
| KEYBOARD (SV) SLOVAK | KB.INT00.269 | |
| KEYBOARD (BZ) BRAZILIAN | KB.INT00.291 | |
| KEYBOARD (CZ/SK) CZECH-SLOVAKIAN | KB.I1400.001 | |
| KEYBOARD JA | KB.INT00.277 | |
| LCD | ||
![]() | ASSY LCD MODULE 14.1 IN. WXGA GLARE W/ ANTENNA CCD | 6M.AD302.004 |
| LED PANEL 14 AUO B140XW01 V0 LK.14005.006 | ||
| LED PANEL 14 CMO N140B6-L02 LK.1400D.004 | ||
| LED PANEL 14 LPL LP140WH1-TLA1 LK.14008.001 | ||
| LED PANEL 14 SEC LTN140AT01-G01 LK.14006.009 | ||
![]() | LVDS CABLE 50.AD302.004 | |
![]() | LCD BRACKET R&L 33.AD302.005 | |
![]() | LCD BEZEL 60.AD302.005 | |
![]() | LCD COVER-IMR 60.AD302.006 | |
![]() | ANTENNA R-1X2 50.AD302.005 | |
| ANTENNA R-3X3 50.AD302.006 | ||
![]() | ANTENNA L 50.AD302.007 | |
![]() | CAMERA 1.0 57.AD302.001 | |
![]() | CAMERA BRACKET 33.AD302.006 | |
| Mainboard | ||
![]() | MB ASSY W/O CPU/RAM-UMA MB.AD302.001 | |
| MB ASSY 256MB W/O CPU/RAM-DIS TBD | ||
| MB ASSY 512MB W/O CPU/RAM-DIS MB.AC902.001 | ||
| Memory | ||
![]() | RAM 512M DDRII 667 SAMSUNG M470T6464QZ3-CE6 KN.5120B.026 | |
| RAM 512M DDRII 667 HYNIX HYMP164S64CP6-Y5 KN.5120G.024 | ||
| RAM 1G DDRII 667 NANYA NT1GT64UH8D0FN-3C KN.1GB03.026 | ||
| RAM 1G DDRII 667 SAMSUNG M470T2864QZ3-CE6 KN.1GB0B.016 | ||
| RAM 1G DDRII 667 ELPIDA EBE11UE6ACUA-6E-E KN.1GB09.008 | ||
| RAM 1G DDRII 667 HYNIX HYMP112S64CP6-Y5 KN.1GB0G.012 | ||
| RAM 2G DDRII 667 HYNIX HYMP125S64CP8-Y5 KN.2GB0G.004 | ||
| RAM 2G DDRII 667 SAMSUNG M470T5663QZ3-CE6 KN.2GB0B.003 | ||
| RAM 2G DDRII 667 NANYA NT2GT64U8HD0BN-3C KN.2GB03.011 | ||
| RAM 2G DDRII 667 ELPIDA EBE21UE8ACUA-6E-E KN.2GB09.001 | ||
| Heatsink | ||
![]() | CPU THERMAL MODULE-DIS 60.AC702.001 | |
| CPU THERMAL MODULE-UMA 60.AD302.007 | ||
| Speaker | ||
![]() | SPEAKER 23.AD302.001 | |
![]() | DIGITAL MIC 23.AD302.002 | |
| Miscellaneous | ||
| NAME PLATE-AS4935 | 47.AD302.001 | |
Case/Cover/Bracket Assembly
Screw List
| Category | Description | Acer P/N. |
| Screw | ||
| SCREW M2.0D 3.0L K4.6D 0.8T ZK 86.AD302.001 | ||
| SCREW M 2.5D 3.0L K5.5D 0.8T ZK | 86.AD302.002 | |
| SCREW M 2.5D 5L K 5.5D ZK NL | 86.AD302.003 | |
| SCREW M2.5D 10.0L K 5.5D 0.8T ZK | 86.AD302.004 | |
| SCREW M M 3.0D 3.0L K 4.9D NI+ 86.AD302.005 | ||
| SCREW M M 2.5D 3.2L K 6D NI+ 86.AD302 | 006 | |
Model Definition and Configuration
Aspire 4736G/4736Z Series
Test Compatible Components
This computer's compatibility is tested and verified by Acer's internal testing department. All of its system functions are tested under Windows® XP Home, Windows® XP Pro environment.
Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Aspire 4736G/4736Z Series Compatibility Test Report released by the Acer Mobile System Testing Department.
Microsoft® Windows® Vista Environment Test
| Vendor Type | Description | |
| Adapter | ||
| 10001081 DELTA | 65W Adapter DELTA 65 | W 19V 1.7x5.5x11 Yellow SADP-65KBDFJ LED LF |
| 10001081 DELTA | 65W Adapter DELTA 65 | W 19V 1.7x5.5x11 Yellow SADP-65KBBFJG LED LF |
| 60002015 HIPRO | 65W Adapter HIPRO 65 | W 19V 1.7x5.5x11 Yellow HP-OK065B13LV4 (for flicker issue) LED LF |
| 10001081 DELTA | 90W Adapter DELTA 90 | W 19V 1.7x5.5x11 Blue ADP-90SB BBEALV4 (for flicker issue) LED LF |
| 10001081 DELTA | 90W Adapter DELTA 90 | W 19V 1.7x5.5x11 Blue ADP-90SB BBENLV4, for OBL (for flicker issue) LED LF |
| 60002015 HIPRO | 90W Adapter HIPRO 90 | W 19V 1.7x5.5x11 Blue HP-OL093B13PLV4 (for flicker issue) LED LF |
| Audio Codec | ||
| 9999995 ONE TIME VENDER | ALC268 ALC268 | |
| 9999995 ONE TIME VENDER | ALC888S ALC888S | |
| Battery | ||
| 10001063 SONY | 6CELL2.2 Battery SONY | AS-2007A Li-Ion 3S2P SONY 6 cell 4400mAhMain COMMON Normal Type |
| 60001535 PANASONIC | 6CELL2.2 Battery PAN | SONIC AS-2007A Li-Ion 3S2P PANASONIC 6cell 4400mAh Main COMMON PSS |
| 60002162 SIMPLO | 6CELL2.2 Battery SIMP | LO AS-2007A Li-Ion 3S2P PANASONIC 6 cell4400mAh Main COMMON PSS |
| 60002162 SIMPLO | 6CELL2.2 Battery SIMP | LO AS-2007A Li-Ion 3S2P LGC 6 cell 2150mAh2nd COMMON |
| 60001921 SANYO | 6CELL2.2 Battery SANYO | AS-2007A Li-Ion 3S2P SANYO 6 cell4400mAh Main COMMON Normal Type |
| 60002162 SIMPLO | 6CELL2.2 Battery SIMP | LO AS-2007A Li-Ion 3S2P SAMSUNG 6 cell4400mAh Main COMMON SDI 2.2mAh F type |
| Bluetooth | ||
| 9999995 ONE TIME VENDER | BT 2.0 Foxconn FOX_BRM_2.0 | |
| Camera | ||
| 9999995 ONE TIME VENDER | 1.0M DV Suyin Camera | 1.0M DV Tulip |
| Card Reader | ||
| 9999995 ONE TIME VENDER | 6 in 1-Build in 6 in 1-Buid in MS, MS Pro, SD, SC, XD, SDIO (For all) | |
| CPU | ||
| 10001067 INTEL | C2DP9500 CPU Intel Core2Dual P9500 PGA 2.53G 6M 1066 25W | |
| 10001067 INTEL | C2DT5800 CPU Intel Core2Dual T5800 PGA 2.0G 2M 800 MV, TJ, noVT | |
| 10001067 INTEL | C2DT5900 CPU Intel Core2Dual T5900 PGA 2.2G 2M 800 MV, TJ, noVT | |
| 10001067 INTEL | C2DP8400 CPU Intel Core2Dual P8400 PGA 2.26G 3M 1066 25W | |
| 10001067 INTEL | C2DP8600 CPU Intel Core2Dual P8600 PGA 2.4G 1066 25W 3M | |
| 10001067 INTEL | C2DT9400 CPU Intel Core2Dual T9400 PGA 2.53G 6M 1066 35W | |
| 10001067 INTEL | C2DT9600 CPU Intel Core2Dual T9600 PGA 2.8G 6M 1066 35W | |
| 10001067 INTEL | C2DP7350 CPU Intel Core2Dual P7350 PGA 2.0G 3M 1066 25W | |
| 10001067 INTEL | C2DP7450 CPU Intel Core2Dual P7450 PGA 2.13G 3M 1066 TJ, noVT | |
| 10001067 INTEL | C2DT9550 CPU Intel Core2Dual T9550 PGA 2.66G 6M 1066 35W E-0 | |
| 10001067 INTEL | C2DT6400 CPU Intel Core2Dual T6400 PGA 2.0G 3M 800 35W R-0 | |
| 10001067 INTEL | C2DT6600 CPU Intel Core2Dual T6600 PGA 2.2G 2M 800 35W R-0 | |
| 10001067 INTEL | C2DP8700 CPU Intel Core2Dual P8700 PGA 2.53G 3M 1066 25W R-0 | |
| 10001067 INTEL | C2DP8600 CPU Intel Core2Dual P8600 PGA 2.4G 3M 1066 25W R-0 | |
| 10001067 INTEL | C2DP8400 CPU Intel Core2Dual P8400 PGA 2.26G 3M 1066 25W R-0 | |
| Finger Print Reader | ||
| 9999995 ONE TIME VENDER | AES1610 Authentec AES1610 | |
| HDD | ||
| 60002036 SEAGATE | N160GB5.4KS HDD SEAGATE 2.5" 5400rpm 160GB ST9160310AS Crockett SATA LF F/W:0303 | |
| 60001922 TOSHIBA DIGI | N160GB5.4KS HDD TOSHIBA 2.5" 5400rpm 160GB MK1652GSX Virgo - BS SATA LF F/W:LV010J | |
| 60002005 HGST SG | N160GB5.4KS HDD HGST 2.5" 5400rpm 160GB HTS543216L9A300 Falcon-B SATA LF F/W:C40C | |
| 60001994 WD | N160GB5.4KS HDD WD 2.5" 5400rpm 160GB WD1600BEVT-22ZCTO ML160 SATA LF F/W:11.01A11 | |
| 60002036 SEAGATE | N250GB5.4KS HDD SEAGATE 2.5" 5400rpm 250GB ST9250827AS Corsair SATA LF F/W:3.AAA | |
| 60001922 TOSHIBA DIGI | N250GB5.4KS HDD TOSHIBA 2.5" 5400rpm 250GB MK2552GSX Virgo BS SATA LF F/W:LV010J | |
| 60002005 HGST SG | N250GB5.4KS HDD HGST 2.5" 5400rpm 250GB HTS543225L9A300 Falcon-B SATA LF F/W:C40C | |
| 60001994WD | N250GB5.4KS HDD WD | 2.5" 5400rpm 250GB WD2500BEVT-22ZCT0ML160 SATA LF F/W:11.01A11 |
| 60002036SEAGATE | N320GB5.4KS HDD SE | AGATE 2.5" 5400rpm 320GB ST9320320ASCrockett SATA LF F/W:0303 |
| 60001922TOSHIBADIGI | N320GB5.4KS HDD TOSHIBA 2.5" 5400rpm 320GB MK3252GSX Virgo BSSATA LF F/W:LV010J | |
| 60002005HGST SG | N320GB5.4KS HDD HG | ST 2.5" 5400rpm 320GB HTS543232L9A300Falcon-B SATA LF F/W:C40C |
| 60001994WD | N320GB5.4KS HDD WD | 2.5" 5400rpm 320GB WD3200BEVT-22ZCT0ML160 SATA LF F/W:11.01A11 |
| 60002036SEAGATE | N500GB5.4KS HDD SE | AGATE 2.5" 5400rpm 500GB ST9500325AS WyattSATA LF F/W:0001SDM1 |
| 60001994WD | N500GB5.4KS HDD WD | 2.5" 5400rpm 500GB WD5000BEVT-22ZAT0ML250 SATA LF F/W:01.01A01 |
| Keyboard | ||
| 820123DARFON | 15_16KB-FV1 Keyboard | 15_16KB-FV1 Kilimanjaro Standard Black (Glossy) |
| LAN | ||
| 9999995ONE TIMEVENDER | AR8121 Atheros Lan AR8121 | |
| LCD | ||
| 60003316AUO | NLED14WXGAG LED LCD AUO 14" WXGA Glare B140XW01 V0 0A LF220nit 8ms 500:1 | |
| 60002215SAMSUNG | NLED14WXGAG LED LCD SAMSUNG 14" WXGA Glare LTN140AT01-G01 LF220nit 8ms 500:1 | |
| 60003089LG | NLED14WXGAG LED LCD LPL 14" WXGA Glare LP140WH1-TLA1 LF 220nit8ms 500:1 | |
| 10001038CMO | NLED14WXGAG LED LCD CMO 14" WXGA Glare N140B6-L02 LF 220nit 8ms400:1 | |
| Memory | ||
| 60001993NANYA | SO1GBII6 Memory NANYA SO-DIMM DDRII 667 1GBNT1GT64UH8D0FN-3C LF 64*16 0.07um | |
| 60002214ELPIDA | SO1GBII6 Memory ELPIDA SO-DIMM DDRII 667 1GBEBE11UE6ACUA-6E-E LF 64*16 0.065um | |
| 60002215SAMSUNG | SO1GBII6 Memory SAMSUNG SO-DIMM DDRII 667 1GBM470T2864QZ3-CE6 LF | |
| 60002045HYNIX | SO1GBII6 Memory HYNIX SO-DIMM DDRII 667 1GBHYMP112S64CP6-Y5 LF | |
| 60001993NANYA | SO2GBII6 Memory NANYA SO-DIMM DDRII 667 2GBNT2GT64U8HD0BN-3C LF 128*8 0.07um | |
| 60002214ELPIDA | SO2GBII6 Memory ELPIDA SO-DIMM DDRII 667 2GBEBE21UE8ACUA-6E-E LF 128*8 0.07um | |
| 60002215SAMSUNG | SO2GBII6 Memory SAMSUNG SO-DIMM DDRII 667 2GBM470T5663QZ3-CE6 LF | |
| 60002045HYNIX | SO2GBII6 Memory HYNIX SO-DIMM DDRII 667 2GBHYMP125S64CP8-Y5 LF | |
| Vendor Type | Description | |
| Modem | ||
| 23707801FOXCONNTW | Fox+Con MC4Z1.5_3.3V Aus | Foxconn Conexant -Unizion 1.5_3.3v AUS T60M955.0x |
| Norhtbridge | ||
| 10001067INTEL | PM45 NB Chipset Intel | CS PM45NB |
| 10001067INTEL | GM45 NB Chipset Intel | CS GM45NB |
| ODD | ||
| 610105HLDS | NBDCB2XS ODD HLDS | BD COMBO 12.7mm Tray DL 2X CT10N LF W/O bezel SATA |
| 10001063SONY | NBDCB2XS ODD SONY | BD COMBO 12.7mm Tray DL 2X BC-5500S LFW/O bezel SATA |
| 10001070PHILIPS | NBDCB2XS ODD PLDS | BD COMBO 12.7mm Tray DL 2X DS-4E1S LFW/O bezel SATA |
| 60001922TOSHIBADIGI | NSM8XS ODD TOSHIBA | Super-Multi DRIVE 12.7mm Tray DL 8X TS-L633A LF W/O bezel SATA |
| 610105HLDS | NSM8XS ODD HLDS S | Super-Multi DRIVE 12.7mm Tray DL 8X GT10NLF W/O bezel SATA |
| 10001063SONY | NSM8XS ODD SONY S | Super-Multi DRIVE 12.7mm Tray DL 8X AD-7580S LF W/O bezel SATA |
| 10001070PHILIPS | NSM8XS ODD PLDS S | Super-Multi DRIVE 12.7mm Tray DL 8X DS-8A2S LF W/O bezel SATA |
| Remote Control | ||
| 10001074FORMOSA | RC804V-B Formosa21 | Remote Controller RC804V-B EN |
| 9999995ONE TIMEVENDER | RC803V Fomosa21 RC | 803V For Vista |
| 10001074FORMOSA | RC804V-B Fomosa21 | Remote Controller RC804V-B EU |
| 10001074FORMOSA | RC804V-B Formosa21 | Remote Controller RC804V-B TC |
| 10001074FORMOSA | RC804V-B Formosa21 | Remote Controller RC804V-B SC |
| Southbridge | ||
| 10001067INTEL | ICH9M SB Chipset Intel | CS ICH9M |
| Software | ||
| 10000981MISC | McAfee Antivirus application McAfee | |
| VGA Chip | ||
| 60001915NVIDIA | 10MGE1HM NVIDIA 10 | MGE1HM w/ HDCP |
| VoIP Phone | ||
| 10000286WISTRON | BT VoIP Xpress Wistron | Acer Xpress Card Phone Kit Rev 2.0 |
| Vendor Type | Description | |
| VRAM | ||
| 10000981MISC | 256M-GD2 ODM 256M- | GD2 256M GDDR3 |
| 10000981MISC | 256M-DDR3(32*16*4) | 256M-DDR3 32*16*4 |
| 10000981MISC | 512M-DDR3(64*16*4) | 512M-DDR3 64*16*4 |
| WLAN | ||
| 10001067INTEL | SP3x3MMW Lan Intel W | LAN 533AN_MMWG Shirley Peak MM#895362 |
| 10001067INTEL | SP1x2MMW Lan Intel W | LAN 512AN_MMWG Shirley Peak 5100MM#895361 |
| 10001067INTEL | SP1x2MMW Lan Intel W | LAN 512AN_MMWG Shirley Peak 5100 non-FCC/IC |
| 10001067INTEL | SP3x3MMW Lan Intel W | LAN 533AN_MMWG Shirley Peak 5300 non-FCC/IC |
| 9999995ONE TIMEVENDER | 3rd WiFi 1x2 BGN Foxconn Wireless LAN Atheros AR5B91 1x2 BGN | |
| 9999995ONE TIMEVENDER | 3rd WiFi 1x2 BGN Foxconn Wireless LAN Wireless LAN Ralink RT2700E 1x2 BGN | |
Online Support Information
This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acer's Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including:
• Service guides for all models
- User's manuals
- Training materials
- Bios updates
- Software utilities
- Spare parts lists
• TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.
Also contained on this website are:
• Detailed information on Acer's International Traveler's Warranty (ITW)
- Returned material authorization procedures
• An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.
A
Antennas 102
B
Battery Pack 52
BIOS Utility 29–39
Advanced 32
Boot 37
Exit 38
Navigating 29
Power 35
Save and Exit 38
Security 32
System Security 38
Bluetooth module 87
Board Layout
Top View 163
brightness
hotkeys 14
C
Camera Module 98
caps lock
on indicator 10
Common Problems 140
computer
on indicator 10
CPU 94
D
DIMM Module 57
Display 4
display
hotkeys 14
E
EasyTouch Failure 153
Euro 15
External Module Disassembly Flowchart 51
F
Features 1
Fingerprint Reader Failure 154
FLASH Utility 39
Flash Utility 39
FPC Cable 101
FRU (Field Replaceable Unit) List 167
H
Hard Disk Drive Module 58
Hibernation mode
hotkey 14
Hinge Covers 64
Hot Keys 12
|
Indicators 10
Intermittent Problems 156
Internal Microphone Failure 146
Internal Speaker Failure 144
J
Jumper and Connector Locations 163 Top View 163
K
Keyboard 67
Keyboard Failure 143
L
LCD Bezel 96
LCD Brackets 101
LCD Failure 143
LCD Module Disassembly Flowchart 95
LCD Panel 99
lower cover 54
M
Main Unit Disassembly Flowchart 62
Mainboard 88
media access
on indicator 10
MediaTouch Button Failure 153
Memory Check 140
MIC Module 103
Model Definition 176
Modem Module 86
N
No Display Issue 141
Notebook Manager hotkey 14
num lock on indicator 10
0
Online Support Information 183
optical drive module 60
P
Panel 5
Bottom 9
left 5
PC Card 10
Power On Failure 140
S
speakers
hotkey 14
System
Block Diagram 4
T
Test Compatible Components 177
Thermal Unit Failure 154
Top 163
touchpad
hotkey 14
Touchpad Failure 144
Troubleshooting
Built-in KB Failure 143
EasyTouch Buttons 153
Fingerprint Reader 154
Internal Microphone 146
Internal Speakers 144
LCD Failure 143
MediTouch Buttons 153
No Display 141
Other Failures 155
Power On 140
Thermal Unit 154
Touchpad 144
USB 151
WLAN 152
U
Undetermined Problems 156
USB Failure (Rightside) 151
utility
BIOS 29–39
W
Windows 2000 Environment Test 178
Wireless Function Failure 152



























































































