x3500 M3 - Server IBM - Free user manual and instructions
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| Product Type | Tower Server |
| Model | x3500 M3 |
| Brand | IBM |
| Form Factor | 5U Tower |
| Processor | Intel Xeon 5600 Series (up to 6-core) |
| Memory | Up to 192 GB DDR3 ECC (12 slots) |
| Storage | Up to 8 hot-swap SATA/SAS drives (2.5-inch or 3.5-inch) |
| RAID Support | Integrated RAID (0/1/10, optional advanced) |
| Power Supply | Dual redundant 675W (80 PLUS Silver) |
| Dimensions (H x W x D) | 440 x 218 x 745 mm (17.3 x 8.6 x 29.3 in) |
| Weight | Approximately 38 kg (83.8 lb) fully configured |
| Network | Dual Gigabit Ethernet (integrated) |
| Management | Integrated Management Module (IMM) with remote management |
| Expansion Slots | Up to 6 PCIe 2.0 slots |
| Operating Temperature | 10°C to 35°C (50°F to 95°F) |
| Certifications | FCC, CE, UL, RoHS |
| Maintenance | Clean with dry cloth; ensure ventilation; avoid dust buildup |
| Safety Precautions | Use ESD wrist strap; power off before servicing; follow local electrical codes |
| Spare Parts Availability | Hard drives, memory, fans, power supplies, and RAID controllers may be obtained from IBM or authorized resellers |
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USER MANUAL x3500 M3 IBM
IBM Express Portfolio is updated to include new IBM System x models
Table of contents
1 Overview 8 Technical information
1 Key prerequisites 8 Terms and conditions
1 Planned availability date 21 Prices
2 Description 22 Announcement countries
7 Product number
Overview
Effective March 22, 2011, IBM announces new Express® Seller models, with special pricing and terms and conditions.
The information for these models is based on standard models, but is not an exact match.
Review the specifications included in this announcement and in the IBM® Hardware Announcements listed in the Reference information section for specific information regarding technical specifications, warranty, and terms and conditions applicable to these models.
| New part number | Standard part number | IBM Announcement number | Announcement date |
| 7379KJG | 737958G | ZG11-0018 | February 15, 2011 |
| 7379KLG | 7379B4G | ZG11-0018 | February 15, 2011 |
| 7380K4G | 7380B2G | ZG11-0011 | February 15, 2011 |
| 7944KCG | 794422G | ZG11-0021 | February 15, 2011 |
| 7944KEG | 794452G | ZG11-0021 | February 15, 2011 |
| 7376K6G | 737644G | ZG11-0023 | February 15, 2011 |
| 7945KFG | 794522G | ZG11-0012 | February 15, 2011 |
Key prerequisites
None
Planned availability date
March 22, 2011
Description
| 7379-KJG | |
| Processor | Xeon® 4C E5606 |
| Internal speed | 2.13 GHz |
| External speed | 4.80 GTS |
| Number standard | 1 |
| Maximum | 2 |
| L3 cache (full-speed) | 8 MB |
| Memory | 4 GB |
| (PC3L-1066-999 DDR3 | 1333MHz) |
| 1x 4GB RDIMM(2Gb 1Rx4, 1.35V Chipkill) | |
| DIMM sockets | 16 |
| Capacity | 128 GB |
| video | SVGA |
| memory | 16 MB |
| ServeRAIDTM | M5014 (no battery) |
| Channels | 8 |
| Connector internal | 2 |
| SFF 8087 (4-port) | |
| Connector external | 0 |
| HDD | 2x 146GB 10K 2.5" HS SAS |
| Total bays | 11 |
| 5.25/3.5-in HH | 3 |
| Simple-swap | 0 |
| Hot-swap 2.5" | 8 |
| Internal capacity | 4.8 TB ^1 |
| Bays available | 8 |
| 5.25/3.5-in HH | 2 |
| Simple-swap | 0 |
| Hot-swap 2.5" | 6 |
| Total PCI slots | 6 |
| PCI_E x8 | 5 |
| 32-bit/33 MHz | 1 |
| Slots available | 5 |
| System management | Standard |
| Ethernet controllers | 10/100/1000 Mb |
| Optical drive | Multiburner |
| Power supply | 920 w |
| Number standard | 2 |
| Hot-swap | Yes |
| Redundant power | Yes |
| Auto restart | Yes |
7379-KLG
| Processor | Xeon 4C E5606 |
| Internal speed | 2.13 GHz |
| External speed | 4.80 GTS |
| Number standard | 1 |
| Maximum | 2 |
| L3 cache (full-speed) | 8 MB |
| Memory(PC3L-1066-999 DDR3 | 4 GB1333MHz)1x 4GB RDIMM(2Gb 1Rx4, 1.35V ChipKi11) |
| DIMM sockets | 16 |
| Capacity | 128 GB |
| Video | SVGA |
| memory | 16 MB |
| erveRAID | M1015 |
| Channels | 8 |
| Connector internal | 2 |
| SFF 8087 (4-port) | |
| Connector external | 0 |
| HDD | Open Bay 3.5" HS SAS |
| Total bays | 9 |
| 5.25" UltraSlim | 1 |
| Simple-swap | 0 |
| Hot-swap 3.5" | 8 |
| Internal capacity | 16 TB ^3 |
| Bays available | 8 |
| 5.25" UltraSlim | 0 |
| Simple-swap | 0 |
| Hot-swap 3.5" | 8 |
| Total PCI slots | 6 |
| PCI_E x8 | 5 |
| 32-bit/33 MHz | 1 |
| Slots available | 5 |
| System management | Standard |
| Ethernet controllers | 10/100/1000 Mb |
| Optical drive | Multiburner (UltraSlim) |
| Power supply | 920 W |
| Number standard | 1 |
| Hot-swap | Yes |
| Redundant power | Optional |
| Auto restart | Yes |
7380-K4G
| Processor | Xeon 5607 4C |
| Internal speed | 2.26 GHz |
| External speed | 4.80 GTS |
| Number standard | 1 |
| Maximum | 2 |
| L3 cache (full-speed) | 8 MB |
| Memory | 4 GB |
| (PC3L-1066-999 DDR3 | 1333MHz) |
| 1x 4GB RDIMM(2Gb 1Rx4, 1.35V ChipKill) | |
| DIMM sockets | 16 |
| Capacity | 192 GB |
| video | SVGA |
| memory | 16 MB |
| ServerRAID | M5014 (no battery) |
| Channels | 8 |
| Connector internal | 2 |
| SFF 8087 (4 ports) | |
| HDD | Open Bay 2.5" HS SAS/SATA |
| Total bays | 11 |
| 5.25-in | 3 |
| Hot-swap | 8 |
| Internal capacity | 4.8 TB ^1 |
| Bays available | 10 |
| 5.25 in | 2 |
| Hot-swap | 8 |
| Total PCI slots | 6 |
| PCI-E slots | 5 |
| 32-bit/33 MHz | 1 |
| Slots available | 4 |
| Integrated management | Standard |
| Ethernet controllers | 10/100/1000 Mb |
| Optical | Multiburner |
| Power supply | 920 W |
| Number standard | 1 |
| Hot-swap | Yes |
| Redundant power | Optional |
| Auto restart | Yes |
7944-KCG
| Processor | Xeon E5620 |
| Cores | 4 |
| Internal speed | 2.40 GHz |
| External speed | 5.86 GT/s |
| Number standard | 1 |
| Maximum | 2 |
| Cache | 12 MB |
| Memory | 4 GB |
| DIMMs | 1x 4GB RDIMM |
| (2Gb 1Rx4, 1.35v ChipKill) | |
| DIMM sockets | 18 |
| Address capability | 192 GB |
| video | SVGA |
| Memory | 16 MB |
| ServeRAID | M5014 (no battery) |
| Channels | 8 |
| Connector internal | 2 |
| Connector external | 0 |
| HDD | 2x 146GB 10K 2.5" HS SAS |
| Total drive bays | 4 |
| 3.5-in slim | 0 |
| 2.5-in slim | 4 |
| Hot-swap | 4 |
| Internal capacity | 4.8 TB ^2 |
| Bays available | 2 |
| 3.5-in slim | 0 |
| 2.5-in slim | 2 |
| Hot-swap | 2 |
| Total slots | 2 |
| x16 PCI-E slot | 2 |
| Slots available | 2 |
| Management proc. | Standard |
| Ethernet controller | 2x10/100/1k Mbps |
| Optical drive | Multiburner |
| Diskette drive | 0 |
| Power supply | 460 W |
| Number standard | 1 |
| Hot-swap | Yes |
| Redundant power | Optional |
| Auto restart | Yes |
| 7944-KEG | |
| Processor | Xeon E5645 |
| Cores | 6 |
| Internal speed | 2.40 GHz |
| External speed | 5.86 GT/s |
| Number standard | 1 |
| Maximum | 2 |
| Cache | 12 MB |
| Memory | 8 GB |
| DIMMs | 2x 4GB RDIMM |
| (2Gb 1Rx4, 1.35v ChipKill) | |
| DIMM sockets | 18 |
| Address capability | 192 GB |
| Video | SVGA |
| Memory | 16 MB |
| ServeRAID | M5014 (no battery) |
| Channels | 8 |
| Connector internal | 2 |
| Connector external | 0 |
| HDD | 2x 146GB 10K 2.5" HS SAS |
| Total drive bays | 4 |
| 3.5-in slim | 0 |
| 2.5-in slim | 4 |
| Hot-swap | 4 |
| Internal capacity | 4.8 TB ^2 |
| Bays available | 2 |
| 3.5-in slim | 0 |
| 2.5-in slim | 2 |
| Hot-swap | 2 |
| Total slots | 2 |
| x16 PCI-E slot | 2 |
| Slots available | 2 |
| Management proc. | Standard |
| Ethernet controller | 2x10/100/1k Mbps |
| Optical drive | Multiburner |
| Diskette drive | 0 |
| Power supply | 460 W |
| Number standard | 2 |
| Hot-swap | Yes |
| Redundant power | Yes |
| Auto restart | Yes |
7376-к6G
| Processor | Xeon E5620 |
| Cores | 4 |
| Internal speed | 2.40 GHz |
| External speed | 5.86 GTS |
| Number standard | 1 |
| Maximum | 2 |
| L3 cache (full-speed) | 12 MB |
| Memory | 4 GB |
| DIMMS | 1 x 4GB RDIMM |
| (2Gb 1Rx4, 1.35v chipkill) | |
| DIMM sockets | 12 |
| Capacity | 96 GB |
| Video | SVGA |
| memory | 16 MB |
| HDD controller | SAS |
| Channels | 4 |
| Connector internal | 4 |
| Connector external | 0 |
| ServeRAID | M5014 (no battery) |
| HDD | Open Bay 3.5" HS SAS/SATA |
| Total bays | 9 |
| 5.25-in | 1 |
| 3.5-in slim | 8 |
| 2.5-in slim | 0 |
| Hot-swap | 8 |
| Internal capacity | 16.0 TB ^3 |
| Bays available | 8 |
| 5.25 in | 0 |
| 3.5 in slim | 8 |
| 2.5 in slim | 0 |
| Hot-swap | 8 |
| Total PCI slots | 3 |
| x8 PCI_E slots | 2 |
| x4 PCI_E slots | 1 |
| Slots available | 2 |
| Management proc. | Standard |
| Ethernet controller | 2 x 1 GB |
| Multiburner | 1 |
| Power supply | 460 w |
| Number standard | 1 |
| Hot-swap | Yes |
| Redundant power | Optional |
| Auto start | Yes |
7945-KFG
| Processor | Xeon 6C E5645 |
| Internal speed | 2.40 GHz |
| External speed | 5.86 GTS |
| Number standard | 1 |
| Maximum | 2 |
| L3 cache (full-speed) | 12 MB |
| Memory | 4 GB ECC |
| DIMMs | 1x 4GB RDIMM |
| (2Gb 1Rx4, 1.35V ChipKill) | |
| DIMM sockets | 18 |
| Capacity | 192 GB |
| Video | SVGA |
| ServeRAID | M5014 (no battery) |
| HDD Controller | SAS/SATA |
| channels | 8 |
| Connector internal | 2 |
| HDD | 2x 146GB 10K 2.5" HS SAS |
| Total bays | 9 standard |
| 5.25-in | 1 |
| Simple-swap | 0 |
| Hot-swap (3.5-in) | 0 |
| Hot-swap (2.5-in) | 8 standard |
| Internal capacity | 9.6 TB(with upgrade kit) ^4 |
| Bays available | 6 |
| 5.25 in | 0 |
| 3.5-in tape | 0 |
| Hot-swap (3.5-in) | 0 |
| Hot-swap (2.5-in) | 6 |
| Total PCI slots | 4 |
| PCI_E (x8) | 4 |
| System management | Standard |
| Ethernet controllers | Two 1Gb |
| Multiburner | 1 |
| Power supply | 460 w |
| Number standard | 2 |
| Maximum | 2 |
| Hot-swap | Yes |
| Redundant power | Yes |
| Auto start | Yes |
^1 Based on 8x 600 GB 10K SAS 2.5-inch HS HDD.
^2 Based on 8x 600 GB 10K SAS 2.5-inch HS HDD when upgrade to 8x HDD (no optical) installed.
^3 Based on 8x 2 TB 7K2 RPM SAS or SATA 3.5-inch HS HDD.
^4 The standard system can hold eight 2.5-inch HS HDDs. Max capacity is based on installation of sixteen 600 GB slim-high, SAS HDDs HDDs with optional 8-Bay HDD expansion option.
Accessibility by people with disabilities
A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on the products accessibility compliance can be requested via IBM's website
http://www-03.ibm.com/able/product_accessibility/index.html
Reference information
Refer to the following IBM Hardware Announcements for product information:
- Hardware Announcement ZG11-0018, dated February 15, 2011
- Hardware Announcement ZG11-0011, dated February 15, 2011
• Hardware Announcement ZG11-0021, dated February 15, 2011 - Hardware Announcement ZG11-0023, dated February 15, 2011
• Hardware Announcement ZG11-0012, dated February 15, 2011
| New part number | Standard part number | IBM Announcement number | Announcement date |
| 7379KJG | 737958G | ZG11-0018 | February 15, 2011 |
| 7379KLG | 7379B4G | ZG11-0018 | February 15, 2011 |
| 7380K4G | 7380B2G | ZG11-0011 | February 15, 2011 |
| 7944KCG | 794422G | ZG11-0021 | February 15, 2011 |
| 7944KEG | 794452G | ZG11-0021 | February 15, 2011 |
| 7376K6G | 737644G | ZG11-0023 | February 15, 2011 |
Product number
| Description | Machinetype | Model | Partnumber | ||
| IBM System x | |||||
| Express | Model | 3400 M3 | 7379 | KJG | 7379KJG |
| Express | Model | 3400 M3 | 7379 | KLG | 7379KLG |
| Express | Model | 3500 M3 | 7380 | K4G | 7380K4G |
| Express | Model | 3550 M3 | 7944 | KCG | 7944KCG |
| Express | Model | 3550 M3 | 7944 | KEG | 7944KEG |
| Express | Model | 3620 M3 | 7376 | K6G | 7376K6G |
| Express | Model | 3650 M3 | 7945 | KFG | 7945KFG |
x3400 M3
7379KJG 1x E5606 westmere 4C 2.13GHz 8MB (80W), 4GB (1x 4GB (2Gb 1Rx4, 1.35v chipkill) RDIMM), 2x 146GB 10K 2.5" HS SAS(8), M5014(256MB) no battery, Multiburner, 2x920W HS PSU
7379KLG 1x E5606 Westmere 4C 2.13GHz 8MB (80W), 4GB (1x 4GB (2Gb 1Rx4, 1.35V ChipKill) RDIMM), O/B 3.5" HS SAS/SATA(8), M1015, Multiburner, 1x920W HS PSU
x3500 M3
7380K4G 1x E5607 westmere 4C 2.26GHz 8MB (80W), 4GB (1x 4GB (2Gb 1Rx4, 1.35V chipKill) RDIMM), 0/B 2.5" HS SAS/SATA(8), M5014(256MB) no battery, Multiburner, 1x920W HS PSU
x3550 M3
7944KCG E5620 Westmere 4C 2.40GHz 12MB (80W), 4GB (1x 4GB (2Gb 1Rx4, 1.35V Chipkil™) RDIMM), 2x 146GB 10K 2.5" HS SAS(4), M5014(256MB) no battery, Multiburner, 1x460W HS PSU
7944KEG 1x E5645 Westmere 6C 2.40GHz 12MB (80W), 8GB (2x 4GB (2Gb 1Rx4, 1.35V Chipkill) RDIMM), 2x 146GB 10K 2.5" HS SAS(4), M5014(256MB) no battery, Multiburner, 2x460W HS PSU
x3620 M3
7376K6G 1x E5620 westmere 4C 2.40GHz 12MB (80W), 4GB (1x 4GB (2Gb 1Rx4, 1.35V Chipkill) RDIMM), O/B 3.5" HS SAS/SATA(8), M5014(256MB) no battery, Multiburner, 1x460W HS PSU
X3650 M3
7945KFG E5645 Westmere 6C 2.40GHz 12MB (80W), 4GB (1x 4GB (2Gb 1Rx4, 1.35V Chipkill) RDIMM), 2x 146GB 10K 2.5" HS SAS(8), M5014(256MB) no battery, Multiburner, 2x460W HS PSU
Announced in: Announcement countries are CEEMEA only; refer to listed countries in the Announcement countries section.
Services
Global Technology Services
IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.
These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an on-demand business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.
For details on available services, contact your IBM representative or visit
http://www.ibm.com/services/
For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit
http://www.ibm.com/services/continuity
For details on education offerings related to specific products, visit
http://www.ibm.com/services/learning/index.html
Select your country, and then select the product as the category.
Technical information
Planning information
Customer responsibilities
These systems are designated as customer setup (CSU).
Supplies
For end users: None
Security, auditability, and control
For a complete description of each product, refer to the IBM Hardware Announcements in the Reference information section.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.
Global Technology Services
Contact your IBM representative for the list of selected services available in your country, either as standard or customized offerings, for the efficient installation, implementation, and/or integration of this product.
Terms and conditions
To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM.
Warranty period
- Three years
An IBM part or feature installed during the initial installation of an IBM machine is subject to a full warranty effective on the date of installation of the machine. An IBM part or feature which replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty effective on its date of installation. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature is the same as the machine it is installed in.
The following have been designated as consumables or supply items and are therefore, not covered by this warranty:
- Battery (System)
- Battery (RAID)
Warranty service
If required, IBM provides repair or exchange service depending on the type of warranty service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country- and location-specific information.
The type of service is Customer Replaceable Unit (for example, keyboard, mouse, speaker, memory, or hard disk drive) Service and On-site Service.
Customer Replaceable Unit (CRU) Service
IBM provides a replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. A CRU is designated as being either a Tier 1 or a Tier 2 CRU. Installation of a Tier 1 CRU is your responsibility. If IBM installs a Tier 1 CRU, at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service specified below, On-site Service.
Based upon availability, a CRU will be shipped for next-business-day (NBD) delivery. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.
The following have been designated as a Tier 1 CRU.
x3200 M3
- Blank filler
• Cable-management arm - Hard disk drive
• Hot-swap power supply (option) - Lift handle kit
- Memory DIMM
• Memory expansion card -
Optical drive
-
PCI adapter
- PCI divider
- Power cord
- Service label
• Service processor - System label
- Top cover
• Voltage regulator module
x3500 M3
- System foot kit (rear)
- System foot kit (front)
- Blank filler
- EMC shield kit
- SS EMC Plate Kit
- EMC shield 4x3.5
• 3.5-inch HS EMC Kit - Cable bracket asm
- Hard disk drive
• Hot-swap power supply
• Fan cage/guide arm Asm
- Lift handle kit
- Opt wheel USB
- Cover Top/side
- Side cover asm
- Bottom cover
- Front bezel asm
- 120mm Fan Asm
• DDR3-1333 Memory
• Memory expansion card
- Optical drive
- PCI adapter
- PCI divider
- Power cord
- Service label
• Service processor
- Rack bezel asm
- Air duct
- Key card asm
• W2008 CDs
- Keyboards
- USB/Lightpath cable bracket asm
x3400 M3
- System foot kit (rear)
- System foot kit (front)
-
Blank filler
-
SS EMC Plate Kit
- EMC shield 4x3.5
• 3.5-inch HS EMC Kit - Cable bracket asm
- Hard disk drive
• Hot-swap fan cage asm
• Hot-swap power supply
• Fan cage/guide arm Asm - Lift handle kit
- Opt wheel USB
- Cover Top/side
- Side cover asm
- Bottom cover
- Front bezel asm
- 120mm Fan Asm
• DDR3-1333 Memory
• Memory expansion card - Optical drive
- PCI adapter
- PCI divider
- Power cord
- Service label
• Service processor - Rack bezel asm
- Air duct
- Key card asm
- W2008 CDs
- Keyboards
- USB/Lightpath cable bracket asm
x3550 M3
- Top cover (All models)
- DIMM air duct
- Memory
• Virtual media key - AC Power supply
- Optical drives
- Rack latch kit
- Hard disk drives
- Fillers
- Fan, hot-swap
- ServeRAID-BR10i adapter
• SAS/SATA riser card - Air baffle kit
• Cable management arm - System label
-
Top cover
• Voltage regulator module -
Cable, hard disk drive configuration
- Cable, operator panel
- Cable, SATA DVD
- EMC fillers
- Ethernet card
- Labels
- Low-profile adapter (varies)
- Riser-card bracket
- Bracket assembly, rear I/O
- SAS adapter retainer
- Video adapters
• Hypervisor™, embedded USB flash device
x3650 M3
- Air baffles
- Blank filler
• Cable-management arm - Hard disk drives
- Hot-swap fan
• Hot-swap AC power supply - Lift handle kit
- Memory DIMM
• Memory expansion card - Optical drive
- PCI adapter
- PCI divider
- Power cord
- Service label
- System label
- Top cover
- Fan Bracket
• Hyper visor USB Key - PCI Riser
• RAID Card without Battery - Tape Drive
- Virtual Media Key
- Ethernet Daughter Card
On-site Service
This provides On-site Repair, 9 hours per day, Monday through Friday excluding holidays, NBD response. IBM or your reseller will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose On-site Service is not available in all countries, and some countries have kilometer or mileage limitations from an IBM service center. In those locations where On-site Service is not available, the normal in-county service delivery is used.
International Warranty Service (IWS)
IWS is available in selected countries or regions.
The warranty service type and the service level provided in the servicing country may be different from that provided in the country in which the machine was purchased.
Under IWS, warranty service will be provided with the prevailing warranty service type and service level available for the IWS-eligible machine type in the servicing country and the warranty period observed will be that of the country in which the machine was purchased.
To determine the eligibility of your machine and to view a list of countries where service is available, visit
http://www-304.ibm.com/jct01004c/systems/support/supportsite.wss/warrantyform?brandind=5000008
For more information, refer to Marketing Announcement ZS01-0168, dated September 25, 2001.
ServicePac® Service Upgrades
The announced products are also eligible for ServicePac warranty upgrades. ServicePacs provide a higher level of service than that provided under the base IBM Machine Warranty.
ServicePacs can be purchased from your IBM Business Partner and are specific to the machines/products listed.
| ServicePac offering | e-ServicePac number | Ordering part number | |
| 7945 | |||
| 3yr On-site Repair9hr x 5 days 4hr Resp Target | PC1074 | e-ServicePac | - 65Y5220 (2) |
| 3yr On-site Repair24hr x 7 days 4hr Resp Target | PC1075 | e-ServicePac | - 65Y5220 (2) |
| 3yr On-site Repair24hr x 7 days 6hr Committed Service | PC506 | e-ServicePac | - 41w9360(4) |
| 3yr On-site Repair24hr x 7 days 6hr Committed Service | PC935 | e-ServicePac | - 54Y4501(UK Only) |
| 3yr On-site Repair24hr x 7 days 6hr Committed Service | PC1097 | e-ServicePac | - 68Y5030(Italy Only) |
| 3yr On-site Repair24hr x 7 days 6hr Committed Service | PC1121 | e-ServicePac | - 68Y5151 (10) |
| 3yr On-site Repair24hr x 7 days 8hr Committed Service | PC529 | e-ServicePac | - 41w9680 (5) |
| 3yr On-site Repair24hr x 7 days 8hr Committed Service | PC1108 | e-ServicePac | - 68Y4933 (9) |
| 3yr On-site Repair24hr x 7 days 24hr Committed Service | PC926 | e-ServicePac | - 40Y5878 (6) |
| 3yr On-site Repair24hr x 7 days 24hr Committed Service | PC517 | e-ServicePac | - 41w9371 (7) |
4yr On-site Repair PC1076 e-ServicePac - 65Y5220 (2) 9hr x 5 days 4hr Resp Target
4yr On-site Repair PC1077 e-ServicePac - 51J8877 (2) 24hr x 7 days 4hr Resp Target
5yr On-site Repair PC1078 e-ServicePac - 51J8877 (2) 9hr x 5 days 4hr Resp Target
5yr On-site Repair PC1079 e-ServicePac - 51J8877 (2) 24hr x 7 days 4hr Resp Target
3yr On-site Repair PC1013 e-ServicePac - 65Y0980 9hr x 5 days NBD Comm Parts (Russia only)
Announcement countries for ServicePacs
Announcement is restricted to the following countries:
e-ServicePac
Austria, Belgium, Bulgaria, Croatia, Czech Rep, Denmark, Egypt, Estonia(8), Finland, France(1), Germany, Greece, Hungary, Ireland, Israel, Italy, Latvia(8), Lithuania(8), Luxembourg, Netherlands, Norway, Pakistan, Poland, Portugal, Romania, Russia(2), South Africa, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, UK(3), Ukraine
(1) Except overseas territories.
(2) Except Russia.
(3) UK mainland only.
(4) Austria, Germany, Turkey, and South Africa only.
(5) Czech Republic, Hungary, Poland, Slovakia, Slovenia, Switzerland, Romania, Serbia, Russia, Bulgaria, Croatia, Morocco, and Tunisia.
(6) Austria, Germany, South Africa and Switzerland Belgium, Netherlands, and Luxembourg only.
(7) Czech Republic, Hungary, Poland, Slovakia, Slovenia, Turkey, Romania, Serbia, Russia, Bulgaria, Croatia, Morocco, and Tunisia.
(8) Order and registration via Finland.
(9) Denmark, Sweden, Finland, and Norway only.
(10) Belgium, Netherlands, and Luxembourg only.
| ServicePac offering | e-ServicePac number | Ordering part number |
| 7944 | ||
| 3yr On-site Repair 9hr x 5 days 4hr Resp Target | PC1068 e-ServicePac | - 65Y5214 (2) |
| 3yr On-site Repair 24hr x 7 days 4hr Resp Target | PC1069 e-ServicePac | - 65Y5215 (2) |
| 3yr On-site Repair 24hr x 7 days 6hr Committed Service | PC505 e-ServicePac | - 41W9359 (4) |
| 3yr On-site Repair 24hr x 7 days 6hr Committed Service | PC934 e-ServicePac (UK Only) | - 54Y4500 |
| 3yr On-site Repair 24hr x 7 days 6hr Committed Service | PC1097 e-ServicePac | - 68Y5030 (Italy Only) |
| 3yr On-site Repair 24hr x 7 days 8hr Committed Service | PC1215 e-ServicePac | - 91Y5074 (France Only) |
| 3yr On-site Repair | PC1120 e-ServicePac | - 68Y5150 (10) |
24hr x 7 days 6hr Committed Service
3yr On-site Repair PC834 e-ServicePac - 51J9369 (5) 24hr x 7 days 8hr Committed Service
3yr On-site Repair PC1105 e-ServicePac - 68Y4930 (9) 24hr x 7 days 8hr Committed Service
3yr On-site Repair PC831 e-ServicePac - 51J9366 (7) 24hr x 7 days 24hr Committed Service
3yr On-site Repair PC514 e-ServicePac - 41w9368 (6) 24hr x 7 days 24hr Committed Service
4yr On-site Repair PC1070 e-ServicePac - 65Y5216 (2) 9hr x 5 days 4hr Resp Target
4yr On-site Repair PC1071 e-ServicePac - 65Y5217 (2) 24hr x 7 days 4hr Resp Target
5yr On-site Repair PC1072 e-ServicePac - 65Y5218 (2) 9hr x 5 days 4hr Resp Target
5yr On-site Repair PC1073 e-ServicePac - 65Y5219 (2) 24hr x 7 days 4hr Resp Target
3yr On-site Repair PC1010 e-ServicePac - 65Y0977 (Russia only)
9hr x 5 days NBD Comm Parts
Announcement countries for ServicePacs
Announcement is restricted to the following countries:
e-ServicePac
Austria, Belgium, Bulgaria, Croatia, Czech Rep, Denmark, Egypt, Finland, France(1), Germany, Greece, Hungary, Ireland, Israel, Italy, Luxembourg, Netherlands, Norway, Pakistan, Poland, Portugal, Romania, Russia(2), South Africa, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, UK(3), Ukraine
(1) Except overseas territories.
(2) Except Russia.
(3) UK mainland only.
(4) Austria, Germany, Turkey and South Africa only.
(5) Czech Republic, Hungary, Poland, Russia, Solovakia, Slovenia, Switzerland, Romania, Croatia, Serbia, Bulgaria, Morocco, and Tunisia only.
(6) Austria, Germany, South Africa, Switzerland, Belgium, Netherlands, and Luxembourg only.
(7) Czech Republic, Hungary, Poland, Slovakia, Slovenia, Turkey, Romania, Serbia, Russia, Bulgaria, Croatia, Morocco, and Tunisia.
(8) Order and registration via Finland.
(9) Denmark, Sweden, Finland, and Norway only.
(10) Belgium, Netherlands, and Luxembourg only.
Ordering e-ServicePac part servicePac offering number number
x7379
3yr On-site Repair PC1133 e-ServicePac - 68Y5329 9hr x 5 days 4hr Resp Target
| 3yr On-site Repair24hr x 7 days 4hr Resp Target | PC1134 | e-ServicePac | -68Y5330 |
| 3yr On-site Repair24hr x 7 days 6hr Committed Service | PC506 | e-ServicePac | -41W9360(4) |
| 3yr On-site Repair24hr x 7 days 6hr Committed Service (UK Only) | PC1088 | e-ServicePac | -65Y5212 |
| 3yr On-site Repair24hr x 7 days 6hr Committed Service (Italy Only) | PC1097 | e-ServicePac | -68Y5030 |
| 3yr On-site Repair24hr x 7 days 8hr Committed Service (France only) | PC1218 | e-ServicePac | -91Y5077 |
| 3yr On-site Repair24hr x 7 days 6hr Committed Service | PC1121 | e-ServicePac | -68Y5151(10) |
| 3yr On-site Repair24hr x 7 days 8hr Committed Service | PC528 | e-ServicePac | -41W9679(5) |
| 3yr On-site Repair24hr x 7 days 8hr Committed Service | PC1108 | e-ServicePac | -68Y4933(9) |
| 3yr On-site Repair24hr x 7 days 24hr Committed Service | PC513 | e-ServicePac | -41Y9367(6) |
| 3yr On-site Repair24hr x 7 days 24hr Committed Service | PC831 | e-ServicePac | -51J9366(7) |
| 4yr On-site Repair9hr x 5 days 4hr Resp Target | PC1135 | e-ServicePac | -68Y5331 |
| 4yr On-site Repair24hr x 7 days 4hr Resp Target | PC1136 | e-ServicePac | -68Y5332 |
| 5yr On-site Repair9hr x 5 days 4hr Resp Target | PC1137 | e-ServicePac | -68Y5333 |
| 5yr On-site Repair24hr x 7 days 4hr Resp Target | PC1138 | e-ServicePac | -68Y5334 |
| 3yr On-site Repair9hr x 5 days NBD Comm Parts | PC1020 | e-ServicePac | -65Y0986(Russia only) |
Announcement countries for ServicePacs
Announcement is restricted to the following countries:
e-ServicePac
Austria, Belgium, Bulgaria, Croatia, Czech Rep, Denmark, Finland, France*, Germany, Greece, Hungary, Ireland, Israel, Italy, Luxembourg, Morocco(9), Netherlands, Norway, Poland, Portugal, Romania, Russia, South Africa, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tunisia(10), and Turkey.
(1) Except overseas territories.
(2) Except Russia.
(3) UK mainland only.
(4) Austria, Germany, Turkey, and South Africa only.
(5) Czech Republic, Hungary, Poland, Slovakia, Slovenia,
Switzerland, Romania, Serbia, Russia, Bulgaria, Croatia, Morocco, and Tunisia only.
(6) Austria, Germany, South Africa, Switzerland, Belgium, Netherlands, and Luxembourg only.
(7) Czech Republic, Hungary, Poland, Slovakia, Slovenia, Turkey, Romania, Serbia, Russia, Bulgaria, Croatia, Morocco, and Tunisia.
(8) Order and registration via Finland.
(9) Denmark, Sweden, Finland, and Norway only.
(10) Belgium, Netherlands, and Luxembourg only.
| e-ServicePacnumber | Orderingpartnumber | |
| ServicePac offering | ||
| x7380 |
| 3yr On-site Repair5 days x 9hr x 4hrResp Target | PC1139 | - 68Y5335 |
| 3yr On-site Repair7 days x 24 hr x 4hrResp TargetPC1140-68Y53364yr On-site Repair |
| 3yr On-site Repair | PC922 | e-ServicePac | - 40Y5874(4) |
| 24hr x 7 days 6hr Committed Service |
| 3yr On-site Repair | PC867 | e-ServicePac | - 51J9456 |
| 24hr x 7 days 6hr Committed Service (UK Only) |
| 3yr On-site Repair | PC1099 | e-ServicePac | - 68y5032 |
| 24hr x 7 days 6hr Committed Service (Italy Only) |
| 3yr On-site Repair | PC1220 | e-ServicePac | - 91y5079 |
| 24hr x 7 days 8hr Committed Service (France only) |
| 3yr On-site Repair | PC1123 | e-ServicePac | - 68Y5153 (10) |
| 24hr x 7 days 6hr Committed Service |
| 3yr On-site Repair | PC531 | e-ServicePac | - 41w9682 (5) |
| 24hr x 7 days 8hr Committed Service |
| 3yr On-site Repair | PC1112 | e-ServicePac | - 68Y4937 (9) |
| 24hr x 7 days 8hr Committed Service |
| 3yr On-site Repair | PC925 | e-ServicePac | - 40Y5877 (6) |
| 24hr x 7 days 24hr Committed Service |
| 3yr On-site Repair | PC1184 | e-ServicePac | - 91Y3107 (7) |
| 24hr x 7 days 24hr Committed Service |
| 4yr On-site Repair5 days x 9hr x 4hrResp Target | PC1141 | - 68Y5337 |
| 4yr On-site Repair7 days x 24hr x 4hrResp Target | PC1142 | - 68Y5338 |
| 5yr On-site Repair | ||
| 5 days x 9hr x 4hr | ||
| Resp Target | PC1143 | - 68Y5339 |
5yr On-site Repair
7 days x 24hr x 4hr
Resp Target
PC1144
- 68Y5340
3yr On-site Repair
PC1185
- 91Y3108
9hr x 5 days NBD
(Russia only)
Comm Parts
Announcement countries for ServicePacs
Announcement is restricted to the following countries:
e-ServicePac
Austria, Belgium, Bulgaria, Croatia, Czech Rep, Denmark, Finland, France(1), Germany, Greece, Hungary, Ireland, Israel, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Russia, South Africa, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, UK(3)
(1) Except overseas territories.
(2) Except Russia.
(3) UK mainland only.
(4) Austria, Germany, Turkey, and South Africa only.
(5) Czech Republic, Hungary, Poland, Sollovakia, Slovenia, Switzerland, Romania, Serbia, Russia, Bulgaria, Croatia, Morocco, and Tunisia only.
(6) Austria, Germany, South Africa, Switzerland, Belgium, Netherlands, and Luxembourg only.
(7) Czech Republic, Hungary, Poland, Slovakia, Slovenia, Turkey, Romania, Serbia, Russia, Bulgaria, Croatia, Morocco, and Tunisia.
(8) Order and registration via Finland.
(9) Denmark, Sweden, Finland, and Norway only.
(10) Belgium, Netherlands, and Luxembourg only.
ServicePac offering
PC Number
Ordering Part Number
7376
3yr On-site Repair 9hr x 5 days 4hr Resp Target
PC400 e-ServicePac - 40M6919 (2)
3yr On-site Repair 24hr x 7 days 4hr Resp Target
P635 e-ServicePac - 12x6611 (2)
3yr On-site Repair 24hr x 7 days 6hr Committed Service
PC505 e-ServicePac - 41w9359(4)
3yr On-site Repair 24hr x 7 days 6hr Committed Service
PC934 e-ServicePac - 54Y4500 (UK only)
3yr On-site Repair 24hr x 7 days 6hr Committed Service
PC1096 e-ServicePac - 68Y5029 (Italy only)
3yr On-site Repair 24hr x 7 days 6hr Committed Service
PC1120 e-ServicePac - 68Y5150 (7)
3yr On-site Repair 24hr x 7 days 8hr Committed Service
PC528 e-ServicePac - 41w9679 (5)
| 3yr On-site Repair24hr x 7 days 8hr Committed Service | PC1111 e-ServicePac | - 68Y4936 (8) |
| 3yr On-site Repair24hr x 7 days 24hr Committed Service | PC513 e-ServicePac | - 41w9367 (9) |
| 3yr On-site Repair24hr x 7 days 24hr Committed Service | PC831 e-ServicePac | - 51J9366 (6) |
| 4yr On-site Repair9hr x 5 days 4hr Resp Target | PC1082 e-ServicePac | - 65Y5229 (2) |
| 4yr On-site Repair24hr x 7 days 4hr Resp Target | PC1071 e-ServicePac | - 65Y5217 (2) |
| 5yr On-site Repair9hr x 5 days 4hr Resp Target | PC1072 e-ServicePac | - 65Y5218 (2) |
| 5yr On-site Repair24hr x 7 days 4hr Resp Target | PC1138 e-ServicePac | - 68Y5334 (2) |
| 3yr On-site Repair9hr x 5 days NBD Comm Parts | PC1020 e-ServicePac | - 65Y0986 (Russia only) |
Announcement countries for ServicePacs
Announcement is restricted to the following countries:
e-ServicePac
Austria, Belgium, Bulgaria, Croatia, Czech Rep, Denmark, Egypt, Estonia, Finland, France(1), Germany, Greece, Hungary, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Morocco, Netherlands, Norway, Pakistan, Poland, Portugal, Romania, Russia(2), South Africa, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tunisia, Turkey, UK(3), Ukraine, Tunisia, Morocco
(1) Except overseas territories.
(2) Except Russia.
(3) UK mainland only.
(4) Austria, Germany, South Africa, and Turkey only.
(5) Czech Republic, Hungary, Poland, Russia, Slovakia, Slovenia, Switzerland, Romania, Croatia, Serbia, Bulgaria, Morocco, and Tunisia only.
(6) Czech Republic, Hungary, Poland, Russia, Bulgaria, Slovakia, Slovenia,
Turkey, Romania, Croatia, Serbia, Morocco, and Tunisia Only
(7) Belgium, Netherlands, and Luxembourg only.
(8) Sweden, Norway, Denmark, and Finland only.
(9) Austria, Germany, Switzerland, South Africa, Belgium, Luxembourg, and Netherlands only.
All models
IBM Announcement Letter ZS06-0105, dated February 17, 2006. Refer to final section for details of availability and limitations, if applicable.
Maintenance
The products in this document are also covered by Maintenance Agreements and ServiceSuite ^™ contracts.
Licensing
Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system.
Field installable features
Yes
Model conversions
No
Machine installation
Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.
Terms and Conditions for Express Seller Products
The designated products are available only as part of the IBM Express Seller program. For full details of the terms and conditions, refer to the Express Seller Program Terms and Conditions applicable to a specific Business Partner.
Note: Copies of the Express Seller Program Terms and Conditions are available locally,
In summary:
- Orders for Express Seller Products must be placed on an order specifically identified as 'Express Seller' and should not contain any other (non-Express Seller) product.
- Orders may only be placed for currently eligible Express Seller products.
- IBM will undertake to deliver products purchased under the terms of the Express Seller program within a specified number of days. For full details of the delivery terms for your country, refer to the Express Seller Program Terms and Conditions.
- Products purchased under this program are eligible for 15 days price protection from the date of shipment. For full details, refer to the program terms and conditions.
- There is no accommodation for the return to IBM of any products ordered under the terms of this program.
- Products purchased under the terms of this offering are not available to be sold as part of a special bid.
IBM hourly service rate classification
Two
Field-installable features
Yes
Model conversions
No
Machine installation
Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.
Graduated program license charges apply
No
Licensed Machine Code
IBM Machine Code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and acquired by the customer. You can obtain the agreement by contacting your IBM representative or visiting
http://www.ibm.com/servers/support/machine_warranties/machine_code.html
IBM may release changes to the Machine Code. IBM plans to make the Machine Code changes available for download from
http://www-304.ibm.com/systems/support/
If the machine does not function as warranted and your problem can be resolved through your application of downloadable Machine Code, you are responsible for downloading and installing these designated Machine Code changes as IBM specifies. If you would prefer, you may request IBM to install downloadable Machine Code changes; however, you may be charged for that service.
IBM Electronic Services
IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.
The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agent ^™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.
To learn how Electronic Services can work for you, visit
http://www.ibm.com/support/electronic
Prices
For all local charges, contact your IBM representative.
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
http://www.ibm.com/financing
IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
Announcement countries
Afghanistan
Albania
Algeria
Angola
Bahrain
Benin
Bosnia & Herzegovina
Botswana
Bulgaria
Burkina Faso
Burundi
Cameroon
Cape Verde Islands
Central African Republic
Chad
Congo Rep
Congo, The Democratic Republic of
Cote D'Ivoire (Ivory Coast)
Croatia
Czech Republic
Djibouti
Egypt
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Gabon
Gambia
Ghana
Guinea
Guinea-Bissau
Hungary
Iran, Islamic Republic of
Iraq
Jordan
Kenya
Kosovo
Kuwait
Latvia
Lebanon
Lesotho
Liberia
Libya
Lithuania
Macedonia, The former Yugoslav Republic of
Madagascar
Malawi
Mali
Mauritania
Mauritius
Moldova, Republic of
Montenegro
Morocco
Mozambique
Namibia
Niger
Nigeria
Oman
Pakistan
Palestinian Territory
Poland
Qatar
Romania
Rwanda
Sao Thome Island
Saudi Arabia
Senegal
Serbia
Seychelles
Sierre Leone
Slovakia
Slovenia
Somalia
South Africa
Sudan
Swaziland
Syria (Syrian Arab Republic)
Tanzania
Togo
Tunisia
Turkey
Uganda
United Arab Emirates (Abu Dhabi, Dubai)
Western Sahara
Yemen
Zambia
Zimbabwe
Trademarks
ServeRAID, Chipkill, Hypervisor, ServiceSuite and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.
Express, IBM and ServicePac are registered trademarks of IBM Corporation in the United States, other countries, or both.
Xeon is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at
http://www.ibm.com/legal/us/en/
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
http://www.ibm.com/planetwide/