IWC 6165 - Washing machine INDESIT - Free user manual and instructions

Product type	Washing machine
Brand	Indesit
Model	IWC 6165
Dimensions (W x H x D)	59.5 cm x 85 cm x 53.5 cm
Wash capacity	6 kg
Maximum spin speed	1600 rpm
Wash programs	14 programs (daily, special, sport, partial)
Maximum temperature	90 °C
Water pressure	0.05 - 1 MPa (0.5 - 10 bar)
Power supply	220-240 V, 50 Hz
Control type	Electronic with control panel
Special functions	EcoTime, Anti-stain, Super Rinse, Delayed start
Safety	Door lock, automatic stop in case of anomaly
Load balancing system	Yes
Energy consumption (standard cotton 60°C cycle)	1.03 kWh
Energy consumption (standard cotton 40°C cycle)	1.09 kWh
Water consumption (standard cotton 60°C cycle)	49 L
Water consumption (standard cotton 40°C cycle)	92 L
Cycle duration (cotton 60°C program)	190 min
Accessories supplied	Inlet and drain hoses, plastic caps, transport bolts
Maintenance	Cleaning of pump filter, detergent drawer, drum and door

Frequently Asked Questions - IWC 6165 INDESIT

How to install and level the Indesit IWC 6165 washing machine?

Place the appliance on a flat, rigid floor. Unscrew the 4 transport bolts at the back and plug the holes with the supplied caps. To level it, screw or unscrew the front feet until the tilt does not exceed 2°. Connect the inlet hose to a cold water tap (3/4 gas) and the drain hose to a drain located between 65 and 100 cm from the floor. Plug the power cord into a grounded outlet.

How to clean the washing machine pump filter?

Make sure the cycle is finished and unplug the appliance. Remove the front panel using a screwdriver. Unscrew the pump cover (counterclockwise) and clean the inside. Replace the cover and panel.

What to do if the washing machine does not start?

Check that the plug is properly inserted and the socket works. Make sure the door is closed and the ON/OFF button is pressed. Check that the water tap is open and that a delayed start is not programmed. If the problem persists, wait 1 minute after turning off and then turn on again.

How to use the Delayed start function?

Select the desired program, then press the Delayed start button several times until the indicator for the desired delay (3h, 6h, 9h or 12h) lights up. Press Start/Pause to start the countdown. The program will start automatically at the end of the delay.

What to do in case of water leakage from the washing machine?

Check that the inlet and drain hose connections are tight. Ensure the drain hose is not bent and its end is not immersed in water. If the detergent drawer overflows, clean it with running water. If the leak persists, contact after-sales service.

Which programs to use for delicate laundry such as wool or silk?

For wool and cashmere, use program no. 8 (Wool) at max 40°C, with a load of maximum 1.5 kg. For silk and curtains, use program no. 9 (Silk and curtains) at 30°C, without spin. Use a special delicate detergent.

How to clean the detergent drawer?

Lift and pull the drawer outward to remove it. Wash it under running water, especially the compartments. Perform this operation regularly to prevent residue buildup. You can use a soft brush.

Why does the washing machine vibrate strongly during spin?

Check that the appliance is level (tilt < 2°). Make sure the transport bolts have been removed. The washing machine should not touch furniture or walls. If the load is unbalanced, the balancing system will reduce the speed. Mix large and small items of laundry.

How to bleach laundry with this washing machine?

To bleach resistant white fabrics, use the additional compartment no. 4 for bleach. Pour bleach without exceeding the 'max' level. For bleaching alone, select the Rinse program and activate the Anti-stain function. To bleach during a wash, add bleach to compartment 4 and activate Anti-stain.

What to do if the door remains locked after a cycle?

The door remains locked for about 3 minutes after the cycle ends for safety reasons. Wait for the Door locked indicator to go out. If the indicator stays on, check that the program is finished (End indicator lit). In case of anomaly, turn off the appliance and unplug it, then wait a few minutes before turning on again.

USER MANUAL IWC 6165 INDESIT

Unpacking and levelling

Connecting the electricity and water supplies

The first wash cycle

Technical data

Care and maintenance, 4

Cutting off the water or electricity supply

Cleaning the washing machine

Cleaning the detergent dispenser drawer

Caring for the door and drum of your appliance

Cleaning the pump

Checking the water inlet hose

Precautions and tips, 5

General safety

Disposal

Description of the washing machine and starting a wash cycle, 6-7

Control panel

Indicator lights

Starting a wash cycle

Wash cycles, 8

Table of wash cycles

Personalisation, 9

Setting the temperature

Setting the spin speed

Functions

Detergents and laundry, 10

Detergent dispenser drawer

Bleach cycle

Preparing the laundry

Garments requiring special care

Load balancing system

Troubleshooting, 11

Service, 12

indesit

! This instruction manual should be kept in a safe place for future reference. If the washing machine is sold, transferred or moved, make sure that the instruction manual remains with the machine so that the new owner is able to familiarise himself/herself with its operation and features.

! Read these instructions carefully: they contain vital information relating to the safe installation and operation of the appliance.

Unpacking and levelling

Unpacking

1. Remove the washing machine from its packaging.
2. Make sure that the washing machine has not been damaged during the transportation process. If it has been damaged, contact the retailer and do not proceed any further with the installation process.

1. Remove the 4 protective screws (used during transportation) and the rubber washer with the corresponding spacer, located on the rear part of the appliance (see figure).
2. Close off the holes using the plastic plugs provided.
3. Keep all the parts in a safe place: you will need them again if the washing machine needs to be moved to another location.

! Packaging materials should not be used as toys for children.

Levelling

1. Install the washing machine on a flat, sturdy floor, without resting it against walls, furniture, cabinets, or anything else.

1. If the floor is not perfectly level, compensate for any unevenness by tightening or loosening the adjustable front feet (see figure); the angle of inclination, measured in relation to the worktop, must not exceed 2 degrees.

Levelling the machine correctly will provide it with stability, help to avoid vibrations and excessive noise, and prevent it from shifting while it is operating. If it is placed on carpet or a rug, adjust the feet in such a way as to allow sufficient ventilation space underneath the washing machine.

Connecting the electricity and water supplies

Connecting the water inlet hose

1. Connect the supply pipe by screwing it to a cold water tap using a 3/4 gas threaded connection (see figure). Before performing the connection, allow the water to run freely until it is perfectly clear.

1. Connect the inlet hose to the washing machine by screwing it onto the corresponding water inlet of the appliance, which is situated on the top right-hand side of the rear part of the appliance (see figure).
2. Make sure that the hose is not folded over or bent.

! The water pressure at the tap must fall within the values indicated in the Technical details table (see next page).

! If the inlet hose is not long enough, contact a specialised shop or an authorised technician.

! Never use second-hand hoses.

! Use the ones supplied with the machine.

Connecting the drain hose

Connect the drain hose, without bending it, to a drainage duct or a wall drain located at a height between 65 and 100 cm from the floor;

alternatively, rest it on the side of a washbasin or bathtub, fastening the duct supplied to the tap (see figure). The free end of the hose should not be underwater.

! We advise against the use of hose extensions; if it is absolutely necessary, the extension must have the same diameter as the original hose and must not exceed 150 cm in length.

Electrical connections

Before plugging the appliance into the electricity socket, make sure that:

• the socket is earthed and complies with all applicable laws;
• the socket is able to withstand the maximum power load of the appliance as indicated in the Technical data table (see opposite);
• the power supply voltage falls within the values indicated in the Technical data table (see opposite)
• the socket is compatible with the plug of the washing machine. If this is not the case, replace the socket or the plug.

! The washing machine must not be installed outdoors, even in covered areas. It is extremely dangerous to leave the appliance exposed to rain, storms and other weather conditions.

! When the washing machine has been installed, the electricity socket must be within easy reach.

! Do not use extension cords or multiple sockets. ! The cable should not be bent or compressed. ! The power supply cable must only be replaced by authorised technicians.

Warning! The company shall not be held responsible in the event that these regulations are not respected.

The first wash cycle

Once the appliance has been installed, and before you use it for the first time, run a wash cycle with detergent and no laundry, using the wash cycle 2.

Technical data
Model	IWC 6165
Dimensions	width 59,5 cmheight 85 cmdepth 53,5 cm
Capacity	from 1 to 6 kg
Electrical connections	please refer to the technical data plate fixed to the machine
Water connection	maximum pressure1 MPa (10 bar)minimum pressure0.05 MPa (0.5 bar)drum capacity 52 litres
Spin speed	up to 1600 rotations per minute
Test wash cycles in accordance with directives1061/2010 and1015/2010	Programme 3:Cotton standard 60°C.Programme 4:Cotton standard 40°C.
	This appliance conforms to the following EC Directives:- 2004/108/CE (Electromagnetic Compatibility)- 2002/96/EC- 2006/95/EC Low Voltage)

Cutting off the water and electricity supplies

• Turn off the water tap after every wash cycle. This will limit wear on the hydraulic system inside the washing machine and help to prevent leaks.
• Unplug the washing machine when cleaning it and during all maintenance work.

Cleaning the washing machine

The outer parts and rubber components of the appliance can be cleaned using a soft cloth soaked in lukewarm soapy water. Do not use solvents or abrasives.

Cleaning the detergent dispenser drawer

Remove the dispenser by raising it and pulling it out (see figure). Wash it under running water; this operation should be repeated frequently.

Caring for the door and drum of your appliance

- Always leave the porthole door ajar in order to prevent unpleasant odours from forming.

Cleaning the pump

The washing machine is fitted with a self-cleaning pump which does not require any maintenance. Sometimes, small items (such as coins or buttons) may fall into the pre-chamber which protects the pump, situated in its bottom part.

! Make sure the wash cycle has finished and unplug the appliance.

To access the pre-chamber:

1. using a screwdriver, remove the cover panel on the lower front part of the washing machine (see figure);

1. Unscrew the lid by rotating it anti-clockwise (see figure): a little water may trickle out. This is perfectly normal;
2. Clean the inside thoroughly;
3. Screw the lid back on;
4. Reposition the panel, making sure the hooks are securely in place before you push it onto the appliance.

Checking the water inlet hose

Check the inlet hose at least once a year. If there are any cracks, it should be replaced immediately: during the wash cycles, water pressure is very strong and a cracked hose could easily split open.

! Never use second-hand hoses.

! This washing machine was designed and constructed in accordance with international safety regulations. The following information is provided for safety reasons and must therefore be read carefully.

General safety

• This appliance was designed for domestic use only. - This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

- Do not touch the machine when barefoot or with wet or damp hands or feet.

- Do not pull on the power supply cable when unplugging the appliance from the electricity socket. Hold the plug and pull.

- Do not open the detergent dispenser drawer while the machine is in operation.

- Do not touch the drained water as it may reach extremely high temperatures.

- Never force the porthole door. This could damage the safety lock mechanism designed to prevent accidental opening.

- If the appliance breaks down, do not under any circumstances access the internal mechanisms in an attempt to repair it yourself.

- Always keep children well away from the appliance while it is operating.

- The door can become quite hot during the wash cycle.

- If the appliance has to be moved, work in a group of two or three people and handle it with the utmost care. Never try to do this alone, because the appliance is very heavy.

- Before loading laundry into the washing machine, make sure the drum is empty.

Disposal

• Disposing of the packaging materials: observe local regulations so that the packaging may be re-used.
• The European Directive 2002/96/EC on Waste Electrical and Electronic Equipment, requires that old household electrical appliances must not be disposed of in the normal unsorted municipal waste stream. Old appliances must be collected separately in order to optimise the recovery and recycling of the materials they contain and reduce the impact on human health and the environment. The crossed out “wheeled bin” symbol on the product reminds you of your obligation, that when you dispose of the appliance it must be separately collected.

Consumers should contact their local authority or retailer for information concerning the correct disposal of their old appliance.

Description of the washing machine and starting a wash cycle

GB

Control panel

Detergent dispenser drawer: used to dispense detergents and washing additives (see "Detergents and laundry").

ON/OFF button: switches the washing machine on and off.

WASH CYCLE knob: programmes the wash cycles. During the wash cycle, the knob does not move.

FUNCTION buttons with indicator light: used to select the available functions. The indicator light corresponding to the selected function will remain lit.

TEMPERATURE knob: sets the temperature or the cold wash cycle (see "Personalisation").

SPIN SPEED knob: sets the spin speed or exclude the spin cycle completely (see "Personalisation").

WASH CYCLE PROGRESS/DELAY TIMER indicator lights: used to monitor the progress of the wash cycle.

The illuminated indicator light shows which phase is in progress.

If the Delay Timer function has been set, the time remaining until the wash cycle starts will be indicated (see next page).

DOOR LOCKED indicator light: indicates whether the door may be opened or not (see next page).

START/PAUSE button with indicator light: starts or temporarily interrupts the wash cycles.

N.B. To pause the wash cycle in progress, press this button; the corresponding indicator light will flash orange, while the indicator light for the current wash cycle phase will remain lit in a fixed manner. If the DOOR LOCKED indicator light is switched off, the door may be opened.

To start the wash cycle from the point at which it was interrupted, press this button again.

Standby mode

This washing machine, in compliance with new energy saving regulations, is fitted with an automatic standby system which is enabled after about 30 minutes if no activity is detected. Press the ON-OFF button briefly and wait for the machine to start up again.

Consumption in off-mode: 0,5 W

Consumption in Left-on: 0.5 W

Indicator lights

The indicator lights provide important information.

This is what they can tell you:

Delayed start

If the DELAY TIMER function has been activated (see "Personalisation"), after the wash cycle has been started the indicator light corresponding to the selected delay period will begin to flash:

As time passes, the remaining delay will be displayed and the corresponding indicator light will flash:

The set programme will start once the selected time delay has expired.

Wash cycle phase indicator lights

Once the desired wash cycle has been selected and has begun, the indicator lights switch on one by one to indicate which phase of the cycle is currently in progress.

Function buttons and corresponding indicator lights

When a function is selected, the corresponding indicator light will illuminate.

If the selected function is not compatible with the programmed wash cycle, the corresponding indicator light will flash and the function will not be activated.

If the selected function is not compatible with another function which has been selected previously, the indicator light corresponding to the first function selected will flash and only the second function will be activated; the indicator light corresponding to the enabled option will remain lit.

Door locked indicator light

When the indicator light is on, the porthole door is locked to prevent it from being opened; make sure the indicator light is off before opening the door (wait approximately 3 minutes). To open the door during a running wash cycle, press the START/PAUSE button; the door may be opened once the DOOR LOCKED indicator light turns off.

Starting a wash cycle

1. Switch the washing machine on by pressing the ON/OFF button. All indicator lights will switch on for a few seconds, then they will switch off and the START/PAUSE indicator light will pulse.
2. Load the laundry and close the door.
3. Set the WASH CYCLE knob to the desired programme.
4. Set the washing temperature (see "Personalisation").
5. Set the spin speed (see "Personalisation").
6. Measure out the detergent and washing additives (see "Detergents and laundry").
7. Select the desired functions.
8. Start the wash cycle by pressing the START/PAUSE button. The corresponding indicator light will remain lit in a fixed manner, in green.

To cancel the set wash cycle, pause the machine by pressing the START/PAUSE button and select a new cycle.

1. At the end of the wash cycle, the END indicator light will switch on. The door can be opened once the DOOR LOCKED indicator light turns off. Take out your laundry and leave the appliance door ajar to make sure the drum dries completely. Switch the washing machine off by pressing the ON/OFF button.

Table of wash cycles

Wash cycles	Description of the wash cycle	Max. temp. (°C)	Max. speed (rpm)	Detergents				Max. load (kg)	Residual dampness %	Energy consumption kWh	Total water It	Cycle duration
				Prewash	Wash	Fabric softener	Bleach
Daily
1	Cotton with prewash: extremely soiled whites. 90° 1600			●	●	●		-6	44 2,18	75 150'
2	Cotton: extremely soiled whites. 90° 1600 -				●	●	●		6 44	2,10 70	140'
3	Cotton Standard 60° (1): heavily soiled whites and resistant colours. 60° 1600 -				●	●	●		6 44	1,03 49	190'
4	Cotton Standard 40° (2): lightly soiled whites and delicate colours. 40° 1600 -				●	●	●		6 44	1,09 92	180'
5	Coloured Cottons: lightly soiled whites and delicate colours.	40°	1600	-	●	●	●		6 44	0,60 50	85'
6	Synthetics: heavily soiled resistant colours.	60°	800	-	●	●	●		3,5	44 0,	93 47 115'
6	Synthetics (3): lightly soiled resistant colours.	40°	800	-	●	●	●		3,5	44 0,	57 46 100'
7	Cotton Standard 20°: lightly soiled whites and delicate colours.	20°	1600	-	●	●	●		6	-	-	170'
Special
8	Wool: for wool, cashmere, etc.	40° 800	-		●	●	-	1,5	-	-	-	70'
9	Silk/Curtains: for garments in silk and viscose, lingerie.	30°	0	-	●	●	-1	-	-	-	-55'
10	Jeans	40°	800	-	●	●	-	3,5	-	-	-	75'
11	Express: to refresh lightly soiled garments quickly (not suitable for wool, silk and clothes which require washing by hand).	30° 800	-		●	●	-	1,5	71	0,19	31	15'
Sport
12	Sport Intensive	30°	600	-	●	●	-	2,5	-	-	-	85'
13	Sport Light	30°	600	-	●	●	-	2,5	-	-	-	60'
14	Special Shoes	30°	600	-	●	●	-	Max. 2 pairs	-	-	-60'
Partial wash cycles
	Rinse	-	1600	-		●	●	6	-	-	-36'
	Spin + Drain	-	1600	-	-	-	-	6	-	-	-	16'

The length of cycle shown on the display or in this booklet is an estimation only and is calculated assuming standard working conditions. The actual duration can vary according to factors such as water temperature and pressure, the amount of detergent used, the amount and type of load inserted, load balancing, and any wash options selected.

1) Test wash cycle in compliance with directive 1061/2010: set wash cycle 3 with a temperature of 60°C.

This cycle is designed for cotton loads with a normal soil level and is the most efficient in terms of both electricity and water consumption; it should be used for garments which can be washed at 60°C. The actual washing temperature may differ from the indicated value.

2) Test wash cycle in compliance with directive 1061/2010: set wash cycle 4 with a temperature of 40°C.

This cycle is designed for cotton loads with a normal soil level and is the most efficient in terms of both electricity and water consumption; it should be used for garments which can be washed at 40°C. The actual washing temperature may differ from the indicated value.

For all Test Institutes:

2) Long wash cycle for cottons: set wash cycle 4 with a temperature of 40°C.

3) Long wash cycle for synthetics: set wash cycle 6 with a temperature of 40°C.

Cotton Standard 20° (wash cycle 7) ideal for heavily soiled cotton loads. The effective performance levels achieved at cold temperatures, which are comparable to washing at 40°, are guaranteed by a mechanical action which operates at varying speed, with repeated and frequent peaks.

Express (wash cycle 11) this wash cycle was designed to wash lightly soiled garments quickly: it lasts just 15 minutes and therefore saves both energy and time. By selecting this wash cycle (11 at 30°C), it is possible to wash different fabrics together (except for wool and silk items), with a maximum load of 1.5 kg.

Sport Intensive (wash cycle 12) is for washing heavily soiled sports clothing fabrics (tracksuits, shorts, etc.); for best results, we recommend not exceeding the maximum load indicated in the "Table of wash cycles".

Sport Light (wash cycle 13) is for washing lightly soiled sports clothing fabrics (tracksuits, shorts, etc.); for best results, we recommend not exceeding the maximum load indicated in the "Table of wash cycles". We recommend using a liquid detergent and dosage suitable for a half-load.

Special Shoes (wash cycle 14) is for washing sports shoes; for best results, do not wash more than 2 pairs simultaneously.

Setting the temperature

Turn the TEMPERATURE knob to set the wash temperature (see Table of wash cycles).

The temperature may be lowered, or even set to a cold wash

The washing machine will automatically prevent you from selecting a temperature which is higher than the maximum value set for each wash cycle.

Setting the spin speed

Turn the SPIN SPEED knob to set the spin speed for the selected wash cycle.

The maximum spin speeds available for each wash cycle are as follows:

Wash cycles Maximum spin speed

Cottons 1600 rpm

Synthetics 800 rpm

Wool 800 rpm

Silk drain only

The spin speed may be lowered, or the spin cycle can be excluded altogether by selecting the symbol.

The washing machine will automatically prevent you from selecting a spin speed which is higher than the maximum speed set for each wash cycle.

Functions

The various wash functions available with this washing machine will help to achieve the desired results, every time.

To activate the functions:

1. Press the button corresponding to the desired function;
2. the function is enabled when the corresponding indicator light is illuminated.

Note: If the indicator light flashes rapidly, this signals that this particular function may not be selected in conjunction with the selected wash cycle.

EcoTime

Selecting this option enables you to suitably adjust drum rotation, temperature and water to a reduced load of lightly soiled cotton and synthetic fabrics (refer to the "Programme table"). "EcoTime" enables you to wash in less time thereby saving water and electricity. We suggest using a liquid detergent suitably measured out to the load quantity.

! This function may not be used in conjunction with wash cycles 1, 2, 7, 8, 9, 10, 11, 12, 13, 14,

Stain removal

Bleaching cycle designed to remove the toughest stains. Please remember to pour the bleach into extra compartment 4 (see "Bleach cycle").

! This function may not be used in conjunction with wash cycles 1, 8, 9, 10, 11, 12, 13, 14,

Extra rinse

By selecting this option, the efficiency of the rinse is increased and optimal detergent removal is guaranteed. It is particularly useful for sensitive skin.

! This function may not be used in conjunction with wash cycles 11,

Delay timer

This timer delays the start time of the wash cycle by up to 12 hours.

Press the button repeatedly until the indicator light corresponding to the desired delay time switches on. The fifth time the button is pressed, the function will be disabled.

N.B. Once the START/PAUSE button has been pressed, the delay time can only be modified by decreasing it until launching the set programme.

! This option is enabled with all programmes.

Detergent dispenser drawer

Good washing results also depend on the correct dose of detergent: adding too much detergent will not necessarily result in a more efficient wash, and may in fact cause build up on the inside of your appliance and contribute to environmental pollution.

! Do not use hand washing detergents because these create too much foam. ! Use powder detergent for white cotton garments, for pre-washing, and for washing at temperatures over 60°C. ! Follow the instructions given on the detergent packaging.

Open the detergent dispenser drawer and pour in the detergent or washing additive, as follows.

compartment 1: Pre-wash detergent (powder)

Before pouring in the detergent, make sure that extra compartment 4 has been removed.

compartment 2: Detergent for the wash cycle (powder or liquid)

Liquid detergent should only be poured in immediately prior to the start of the wash cycle.

Compartment 3: Additives (fabric softeners, etc.)

The fabric softener should not overflow the grid.

Extra compartment 4: Bleach

Bleach cycle

! Traditional bleach should be used on sturdy white fabrics, and delicate bleach for coloured fabrics, synthetics and for wool.

This option is particularly useful for the removal of stubborn stains. Place extra compartment 4 (supplied) into compartment 1. When pouring in the bleach, be careful not to exceed the “max” level marked on the central pivot (see figure).

To run the bleach cycle on its own, pour the bleach into extra compartment 4, set the "Rinse" programme and activate the "Stain removal" option.

To bleach during a wash cycle, pour in the detergent and any fabric softener you wish to use, set the desired wash cycle and enable the "Stain removal" option.

The use of extra compartment 4 excludes the "Pre-wash" option.

Preparing the laundry

- Divide the laundry according to:

• the type of fabric/the symbol on the label
• the colours: separate coloured garments from whites.
• Empty all garment pockets and check the buttons.
• Do not exceed the listed values, which refer to the weight of the laundry when dry: see "Table of wash cycles".

How much does your laundry weigh?

1 sheet 400-500 g 1 pillow case 150-200 g 1 tablecloth 400-500 g 1 bathrobe 900-1200 g 1 towel 150-250 g

Garments requiring special care

Wool: all wool garments can be washed using programme 8, even those carrying the "hand-wash only" label. For best results, use special detergents and do not exceed 1.5 kg of laundry.

Silk: use special wash cycle 9 to wash all silk garments. We recommend the use of special detergent which has been designed to wash delicate clothes.

Curtains: fold curtains and place them in a pillow case or mesh bag. Use wash cycle 9.

Jeans: Turn garments inside-out before washing and use a liquid detergent. Use programme 10.

Load balancing system

Before every spin cycle, to avoid excessive vibrations and to distribute the load in a uniform manner, the drum rotates continuously at a speed which is slightly greater than the washing rotation speed. If, after several attempts, the load is not balanced correctly, the machine spins at a reduced spin speed. If the load is excessively unbalanced, the washing machine performs the distribution process instead of spinning. To encourage improved load distribution and balance, we recommend small and large garments are mixed in the load.

Your washing machine could fail to work. Before contacting the Technical Assistance Centre (see "Assistance"), make sure that the problem cannot be solved easily using the following list.

Problem:

The washing machine does not switch on.

The wash cycle does not start.

The washing machine does not take in water (the indicator light for the first wash cycle stage flashes rapidly).

The washing machine continuously takes in and drains water.

The washing machine does not drain or spin.

The washing machine vibrates a lot during the spin cycle.

The washing machine leaks.

The “option” indicator lights and the “start/pause” indicator light flash, while one of the “phase in progress” indicator lights and the “door locked” indicator light will remain lit in a fixed manner.

There is too much foam.

Possible causes / Solutions:

- The appliance is not plugged into the socket fully, or is not making contact. - There is no power in the house.

- The washing machine door is not closed properly. - The ON/OFF button has not been pressed. - The START/PAUSE button has not been pressed. - The water tap has not been opened. - A delayed start has been set (see "Personalisation").

- The water inlet hose is not connected to the tap. - The hose is bent. - The water tap has not been opened. - There is no water supply in the house. - The pressure is too low. - The START/PAUSE button has not been pressed.

- The drain hose is not fitted at a height between 65 and 100 cm from the floor (see "Installation"). - The free end of the hose is under water (see "Installation"). - The wall drainage system is not fitted with a breather pipe. If the problem persists even after these checks, turn off the water tap, switch the appliance off and contact the Assistance Service. If the dwelling is on one of the upper floors of a building, there may be problems relating to water drainage, causing the washing machine to fill with water and drain continuously. Special anti-draining valves are available in shops and help to avoid this inconvenience.

- The wash cycle does not include draining: some wash cycles require the drain phase to be started manually. - The drain hose is bent (see "Installation"). - The drainage duct is clogged.

- The drum was not unlocked correctly during installation (see "Installation"). - The washing machine is not level (see "Installation"). - The washing machine is trapped between cabinets and walls (see "Installation").

- The water inlet hose is not screwed on properly (see "Installation"). - The detergent dispenser drawer is blocked (for cleaning instructions, see "Care and maintenance"). - The drain hose is not fixed properly (see "Installation").

- Switch off the machine and unplug it, wait for approximately 1 minute and then switch it back on again. If the problem persists, contact the Technical Assistance Service.

- The detergent is not suitable for machine washing (it should display the text "for washing machines" or "hand and machine wash", or the like). - Too much detergent was used.

Before calling for Assistance:

• Check whether you can solve the problem alone (see "Troubleshooting");
• Restart the programme to check whether the problem has been solved;
• If this is not the case, contact an authorised Technical Assistance Centre using the telephone number provided on the guarantee certificate.

! Always request the assistance of authorised technicians.

Have the following information to hand:

• the type of problem; • the appliance model (Mod.); • the serial number (S/N). This information can be found on the data plate applied to the rear of the washing machine, and can also be found on the front of the appliance by opening the door.