Arçelik

5231 NHEY - Fridge Arçelik - Free user manual and instructions

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Download the instructions for your Fridge in PDF format for free! Find your manual 5231 NHEY - Arçelik and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. 5231 NHEY by Arçelik.

USER MANUAL 5231 NHEY Arçelik

natural_image Simple line drawing of a pear and a carrot (no text or symbols)

5223NHEY-5233NHEY-5231NHEY-5237NHIY

5273 NHEY A++-5276 NHIY-5275 NHEY-5088 A+++ NFGS

5506 NEX A+++-5505 NHEY A+++-5500 NEIY-5500 NMIY

5506 NEIA+++-5505 NEA+++-5430 NMI

natural_image Diagram of a refrigerator interior with a lightning bolt and wiring, no text or symbols present
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natural_image Diagram showing a rectangular structure with upward and downward arrows indicating rotational or directional motion, no text or symbols present.
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4.2. ilk kullanım

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5.2. Hızlı dondurma

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Ürünün kullanımı

text_image Technical diagram of a mechanical component with labeled parts and directional arrows
natural_image Simple concentric oval diagram with a small 'r' mark at the center (no text or symbols beyond the label)

5.4. Gösterge paneli

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Ürünün kullanımı

5.6. Buz kabı

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5.7. Yumurtalık

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5.9. Sebzelik

natural_image Line drawing of a refrigerator interior showing front and side views (no text or symbols)
natural_image Line drawing of an open refrigerator with shelves and doors (no text or symbols)
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5.13. Mavi ışık

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Arçelik 5231 NHEY - Mavi ışık - 1

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5.16. Koku filtresi

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Arçelik 5231 NHEY - Koku filtresi - 1

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Arçelik 5231 NHEY - Koku filtresi - 2

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Arçelik 5231 NHEY - Koku filtresi - 3

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Ürünün kullanımı

5.18. HerbBox/HerbFresh

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natural_image Line drawing of a refrigerator interior showing front and side compartments (no text or symbols)

Arçelik 5231 NHEY - HerbBox/HerbFresh - 1

natural_image Line drawing of a refrigerator interior with two upward arrows indicating airflow or movement (no text or symbols)
natural_image Diagram of a hand inserting a component into a device, with an upward arrow indicating force or direction (no text or symbols present)

Arçelik 5231 NHEY - HerbBox/HerbFresh - 2

natural_image Illustration of hands installing or adjusting a refrigerator door panel with an upward arrow (no text or symbols)

Arçelik 5231 NHEY - HerbBox/HerbFresh - 3

text_image 45°

Arçelik 5231 NHEY - HerbBox/HerbFresh - 4

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5.21. Su tepsisi

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Arçelik 5231 NHEY - Su tepsisi - 1

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Please read this user manual first!

Dear Customer,

We hope that your product, which has been produced in modern plants and checked under the most meticulous quality control procedures, will provide you an effective service.

Therefore, read this entire user manual carefully before using the product and keep it as a reference. If you handover the product to someone else, give the user manual as well.

The user manual will help you use the product in a fast and safe way.

  • Read the manual before installing and operating the product.
    • Make sure you read the safety instructions.
  • Keep the manual in an easily accessible place as you may need it later.
  • Read the other documents given with the product.

Remember that this user manual is also applicable for several other models. Differences between models will be identified in the manual.

Explanation of symbols

Throughout this user manual the following symbols are used:

Arçelik 5231 NHEY - Explanation of symbols - 1Important information or useful hints.
Arçelik 5231 NHEY - Explanation of symbols - 2Risk of injury and damage to the property.
Arçelik 5231 NHEY - Explanation of symbols - 3Risk of electric shock.
Arçelik 5231 NHEY - Explanation of symbols - 4Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations.

1. Safety and environment instructions 3

1.1. General safety ....3

1.1.1 HC warning .....5

1.1.2 For models with water dispenser.....5

1.2. Intended use ....5

1.3. Child safety....6

1.4. Compliance with WEEE Directive and Disposing of the Waste Product .....6

1.5. Compliance with RoHS Directive .....6

1.6. Package information....6

2 Your appliance 7

3 Installation 8

4 Preparation 10

4.1. Things to be done for energy saving . . . 10

4.2. Initial use .....10

5 Operating the product 11

5.1. Temperature setting button ..... 11

5.2. Fast freeze ..... 11

5.3. Vacation function....12

5.4. Indicator panel 13

5.5. Indicator panel 15

5.6. Twist Ice-matic 20

5.7. Ice container ..... 21

5.8.Egg holder....21

5.9.Fan 21

5.10. Crisper....21

5.11. Chiller compartment ..... 21

5.13. Sliding storage container .....22

5.14.Blue light 22

5.15. Humidity controlled crisper ..... 23

5.16. Auto Icematic 23

5.17. Description and cleaning of odor filter .24

5.18.HerbBox/HerbFresh 24

5.19. Using the water dispenser .....24

5.20.Using the water dispenser 25

5.21. Filling the water dispenser's tank.... 25

5.22. Cleaning the water tank 26

5.23.Drip tray....27

5.24.Freezing fresh food 28

5.25. Recommendations for preserving the frozen food 28

5.26.Deep-freeze information 29

5.27. Placing the food.... 29

5.28. Door open warning 29

5.29.Changing the door opening direction 29

5.30.Illumination lamp 29

5.31. Recommendations for preserving the frozen food 30

5.32.Deep-freeze information 30

5.33.Placing the food. 30

5.34. Door open warning 31

5.35.Changing the door opening direction . 31

5.36.Illumination lamp 31

6 Maintenance and cleaning 32

6.1. Avoiding bad odors 32

6.2. Protecting the plastic surfaces ..... 32

6.3. Door Glasses 32

7. Troubleshooting 33

1 Safety and environment instructions

This section provides the safety instructions necessary to prevent the risk of injury and material damage. Failure to observe these instructions will invalidate all types of product warranty.

Intended use

[XXX4]WARNING:Keep ventilation openings, in the appliance enclosure or in the built-instructure, clear of obstruction.
Arçelik 5231 NHEY - Safety and environment instructions - 1WARNING:Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
Arçelik 5231 NHEY - Safety and environment instructions - 2WARNING:Do not damage the refrigerant circuit.
Arçelik 5231 NHEY - Safety and environment instructions - 3WARNING:Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.

WARNING:

WARNING:

WARNING:

WARNING:

This appliance is intended to be used in household and similar applications such as

– staff kitchen areas in shops, offices and other working environments;
– farm houses and by clients in hotels, motels and other residential type environments;
– bed and breakfast type environments;
– catering and similar non-retail applications.

1.1. General safety

- This product should not be used by persons with physical, sensory and mental disabilities, without sufficient knowledge and experience or by children. The device

can only be used by such persons under supervision and instruction of a person responsible for their safety. Children should not be allowed to play with this device.

  • In case of malfunction, unplug the device.
    • After unplugging, wait at least 5 minutes before plugging in again.
  • Unplug the product when not in use.
  • Do not touch the plug with wet hands! Do not pull the cable to plug off, always hold the plug.
  • Do not plug in the refrigerator if the socket is loose.
  • Unplug the product during installation, maintenance, cleaning and repair.
  • If the product will not be used for a while, unplug the product and remove any food inside.
  • Do not use the product when the compartment with circuit cards located on the upper back part of the product (electrical card box cover) (1) is open.

Arçelik 5231 NHEY - General safety - 1

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Arçelik 5231 NHEY - General safety - 2

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- Do not use steam or steamed cleaning materials for cleaning the refrigerator and melting the ice inside. Steam may contact the electrified areas and cause short circuit or electric shock!

Instructions for safety and environment

  • Do not wash the product by spraying or pouring water on it! Danger of electric shock!
  • In case of malfunction, do not use the product, as it may cause electric shock. Contact the authorised service before doing anything.
  • Plug the product into an earthed socket. Earthing must be done by a qualified electrician.
  • If the product has LED type lighting, contact the authorised service for replacing or in case of any problem.
  • Do not touch frozen food with wet hands! It may adhere to your hands!
  • Do not place liquids in bottles and cans into the freezer compartment. They may explode.
  • Place liquids in upright position after tightly closing the lid.
  • Do not spray flammable substances near the product, as it may burn or explode.
  • Do not keep flammable materials and products with flammable gas (sprays, etc.) in the refrigerator.
  • Do not place containers holding liquids on top of the product. Splashing water on an electrified part may cause electric shock and risk of fire.
  • Exposing the product to rain, snow, sunlight and wind will cause electrical danger. When relocating the product, do not pull by holding the door handle.

The handle may come off.

  • Take care to avoid trapping any part of your hands or body in any of the moving parts inside the product.
  • Do not step or lean on the door, drawers and similar parts of the refrigerator. This will cause the product to fall down and cause damage to the parts.
  • Take care not to trap the power cable.

Arçelik 5231 NHEY - Instructions for safety and environment - 1

natural_image Diagram showing a lightning bolt striking a wall-mounted device with a cable and plug, no text or symbols present
  • When positioning the appliance, ensure the supply cord is not trapped or damaged.
  • Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
  • Children aged from 3 to 8 years are allowed to load and unload refrigerating appliances.
  • To avoid contamination of food, please respect the following instructions:
  • Opening the door for long periods can cause a significant increase of the temperature in the
    • compartments of the appliance.

Instructions for safety and environment

  • Clean regularly surfaces that can come in contact with food and accessible drainage systems.
  • Clean water tanks if they have not been used for 48 h; flush the water system connected to a water
    • supply if water has not been drawn for 5 days.
  • Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.
  • Two-star frozen-food compartments are suitable for storing pre-frozen food, storing or making icecream and making ice cubes.
  • One-, two- and three-star compartments are not suitable for the freezing of fresh food.
  • If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mould developing within the appliance.

1.1.1 HC warning

If the product comprises a cooling system using R600a gas, take care to avoid damaging the cooling system and its pipe while using and moving the product. This gas is flammable. If the cooling system is damaged, keep the product away from sources of fire and ventilate the room immediately.

Arçelik 5231 NHEY - HC warning - 1

The label on the inner left side indicates the type of gas used in the product.

1.1.2 For models with water dispenser

  • Pressure for cold water inlet shall be maximum 90 psi (620 kPa). If your water pressure exceeds 80 psi (550 kPa), use a pressure limiting valve in your mains system. If you do not know how to check your water pressure, ask for the help of a professional plumber.
  • If there is risk of water hammer effect in your installation, always use a water hammer prevention equipment in your installation. Consult Professional plumbers if you are not sure that there is no water hammer effect in your installation.
  • Do not install on the hot water inlet. Take precautions against of the risk of freezing of the hoses. Water temperature operating interval shall be 33^ F ( 0.6^ C) minimum and 100^ F ( 38^ C) maximum.
    • Use drinking water only.

1.2. Intended use

- This product is designed for home use. It is not intended for commercial use.

Instructions for safety and environment

  • The product should be used to store food and beverages only.
  • Do not keep sensitive products requiring controlled temperatures (vaccines, heat sensitive medication, medical supplies, etc.) in the refrigerator.
  • The manufacturer assumes no responsibility for any damage due to misuse or mishandling.
  • Original spare parts will be provided for 10 years, following the product purchasing date.

1.3. Child safety

  • Keep packaging materials out of children's reach.
  • Do not allow the children to play with the product.
  • If the product's door comprises a lock, keep the key out of children's reach.

1.4. Compliance with WEEE Directive and Disposing of the Waste Product

This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waste electrical and electronic equipment (WEEE).

Arçelik 5231 NHEY - Compliance with WEEE Directive and Disposing of the Waste Product - 1

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This product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling. Do not dispose of the waste product with normal domestic and other wastes at the end of its service life. Take it to the collection center for the recycling of electrical and electronic equipment. Please consult your local authorities to learn about these collection centers.

1.5. Compliance with RoHS Directive

- This product complies with EU WEEE Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.

1.6. Package information

Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

2 Your appliance

Arçelik 5231 NHEY - Your appliance - 1

text_image 17 18 *16 *15 *14 *13 *2 *3 *4 *5 *6 *7 *9 *10 *11 *12 *14 *16
  1. Fridge-compartment door shelf
  2. Temperature setting button
  3. Water dispenser filling tank
  4. Egg section
  5. Water dispenser reservoir
  6. Storage container under the door shelf
  7. Moving door shelf
  8. Adjustable feet
  9. Crisper
  10. Chiller compartment

  11. Lock and key

  12. Bottle shelf
  13. Fridge-compartment glass shelf
  14. Fan
  15. Freezer compartment shelf
  16. Icebox / Ice-making compartment
  17. Freezer compartment
  18. Fridge compartment

Arçelik 5231 NHEY - Your appliance - 2

*optional:Figures in this user manual are given as an example and may not match the product exactly. If the relevant parts are not available in the product you purchased, the figure applies to other models.

3 Installation

3.1 Appropriate installation location

Contact an Authorized Service for the installation of the product. In order to prepare the product for use, refer the information in the user manual and ensure that electrical installation and water installation are appropriate. If not, call a qualified electrician and technician to have any necessary arrangements carried out.

Arçelik 5231 NHEY - Appropriate installation location - 1WARNING: Manufacturer shall not be held liable for damages that may arise from procedures carried out by unauthorized persons.
Arçelik 5231 NHEY - Appropriate installation location - 2WARNING: Product must not be plugged in during installation. Otherwise, there is the risk of death or serious injury!
Arçelik 5231 NHEY - Appropriate installation location - 3WARNING: If the door clearance of the room where the product shall be place is so tight to prevent passing of the product, remove the door of the room and pass the product through the door by turning it to its side; if this does not work, contact the authorized service.

- PPlace the product on an even floor surface to prevent jolts.

- PInstall the product at least 30 cm away from heat sources such as hobs, heater cores and stoves and at least 5 cm away from electrical ovens.

- Product must not be subjected to direct sun light and kept in humid places.

- PYour product requires adequate air circulation to function efficiently. If the product will be placed in an alcove, remember to leave at least 5 cm clearance between the product and the ceiling, rear wall and the side walls.

- If the product will be placed in an alcove, remember to leave at least 5 cm clearance between the product and the ceiling, rear wall and the side walls. Check if the rear wall clearance protection component is present at its location (if provided with the product). If the component is not available, or if it is lost or fallen, position the product so that at least 5 cm clearance shall be left between the rear surface of the product and the wall of the room. The clearance at the rear is important for efficient operation of the product.

- PDo not install the product in places where the temperature falls below -5^ .

3.2 Installing the plastic wedges

Plastic wedges supplied with the product are used to create the distance for the air circulation between the product and the rear wall.

  1. To install the wedges, remove the screws on the product and use the screws supplied together with the wedges.
  2. Insert the 2 plastic wedges onto the rear ventilation cover as illustrated in the figure.

3.3 Adjusting the feet

If the product stands unbalanced after installation, adjust the feet on the front by rotating them to the right or left.

Arçelik 5231 NHEY - Adjusting the feet - 1

natural_image Diagram showing directional arrows and curved arrows around a rectangular structure (no text or symbols)

Installation

3.4 Electrical connection

WARNING:Do not make connections via extension cables or multi-plugs.
WARNING: Damaged power cable must be replaced by the Authorized Service Agent.
If two coolers are to be installed side by side, there should be at least 4 cm distance between them.
  • Our company shall not be liable for any damages that will arise when the product is used without grounding and electrical connection in accordance with the national regulations.
  • Power cable plug must be within easy reach after installation.
  • Do not extension cords or cordless multiple outlets between your product and the wall outlet.

Arçelik 5231 NHEY - Electrical connection - 1

Hot Surface Warning! Side walls of your product is equipped with refrigerant pipes to improve the cooling system. Refrigerant with high temperatures may flow through these areas, resulting in hot surfaces on the side walls. This is normal and does not need any servicing. Please pay attention while touching these areas.

4 Preparation

4.1. Things to be done for energy saving

Arçelik 5231 NHEY - Things to be done for energy saving - 1

Connecting the product to electric energy saving systems is risky as it may cause damage on the product.

  • Do not leave the doors of your refrigerator open for a long time.
  • Do not put hot food or drinks in your refrigerator.
  • Do not overload the refrigerator, cooling capacity will fall when the air circulation inside is hindered.
  • In order to store maximum amount of food in the freezer compartment, the icematic, available in the freezer compartment and easily removable by hand, shall be taken out. Net volume and energy consumption values declared on the power data plate of your refrigerator are measured and tested by removing the icematic. Do not remove the shelves inside the freezer compartment and on the door of freezer compartment shall not be removed and they shall always be used they provide ease of use and efficiency in energy consumption.
  • Airflow should not be blocked by placing foods on the sides of the freezer compartment fan. A minimum distance of 3 cm shall be provided on the sides of protective fan cover.
  • The baskets/drawers that are provided with the chill compartment must always be in use for low energy consumption and for better storage conditions.
  • Food contact with the temperature sensor in the freezer compartment may increase energy consumption of the appliance. Thus any contact with the sensor(s) must be avoided.

- Depending on the features of your product, thawing frozen food in fridge compartment will both provide energy saving and preserve the food quality.

Arçelik 5231 NHEY - Things to be done for energy saving - 2

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- Do not allow contact of the food with the fridge compartment temperature sensor shown in the figure below.

4.2. Initial use

Before starting to use your refrigerator, ensure that all preparations are made in accordance with the instructions in sections "Instructions for safety and environment" and "Installation".

- Run the product without putting any food for 6 hours and do not open its door unless certainly required.

You will hear a noise when the compressor starts up. The liquids and gases sealed within the refrigeration system may also give rise to noise, even if the compressor is not running and this is quite normal.
Front edges of the product may feel warm. This is normal. These areas are designed to be warm to avoid condensation.
iIn some models, the instrument panel automatically turns off 5 minutes after the door has closed. It will be reactivated when the door has opened or pressed on any key.

5 Operating the product

5.1. Temperature setting button

The interior temperature of your refrigerator changes for the following reasons;

• Seasonal temperatures,
- Frequent opening of the door and leaving the door open for long periods,
- Food put into the refrigerator without cooling down to the room temperature,
- The location of the refrigerator in the room (e.g. exposing to sunlight).

- You may adjust the varying interior temperature due to such reasons by using the setting button.

- The numbers around the control knob indicate the temperature values in "°C".

- If the ambient temperature is 25^ C, we recommend you to use the temperature control knob of your refrigerator at 4^ C. This value may be increased or decreased as required in other ambient temperatures.

Arçelik 5231 NHEY - Temperature setting button - 1

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5.2. Fast freeze

If large amounts of fresh food are going to be frozen, adjust the temperature control knob to [ ]max. 24 hours before putting the fresh food in the fast freeze compartment. It is strongly recommended to keep the knob at this position at least 254 hours to freeze maximum amount of fresh food declared as freezing capacity. Take special care not to mix frozen food and fresh food.

Remember to turn the temperature control knob back to its previous position once food has frozen.

Arçelik 5231 NHEY - Fast freeze - 1

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Arçelik 5231 NHEY - Fast freeze - 2

*Optional: Figures in this user manual are schematic and may not match the product exactly. If the subject parts are not included in the product you have purchased, then those parts are valid for other models.

Operating the product

5.3. Vacation function

To cancel the function, change the knob setting.

It is not recommended to store food in cooler compartment when the vacation function is active.

Arçelik 5231 NHEY - Vacation function - 1

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- When the setting operation is completed, you may press the temperature control knob and have it hidden.

Arçelik 5231 NHEY - Vacation function - 2

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Operating the product

5.4. Indicator panel

Indicator panels may vary according to the product model. Audio – visual functions on the indicator panel helps you in using your product.

Arçelik 5231 NHEY - Indicator panel - 1

text_image *8 1 2 3 9 7 6 5 4
  1. Fridge Compartment Indicator
  2. Error status indicator
  3. Temperature indicator
  4. Vacation function button
  5. Temperature setting button
  6. Compartment selection button
  7. Freezer compartment indicator
  8. Economy mode indicator
  9. Vacation function indicator

*optional

Arçelik 5231 NHEY - Indicator panel - 2

*Optional: Figures in this user manual are schematic and may not match the product exactly. If the subject parts are not included in the product you have purchased, then those parts are valid for other models.

Operating the product

1. Fridge compartment indicator

Fridge compartment light is illuminated while the fridge compartment temperature is set.

2. Error status indicator

If your refrigerator does not perform enough cooling or in case of a sensor fault, this indicator is activated. When this indicator is activated, "E" is displayed on the freezer compartment temperature indicator, and numbers such as "1,2,3..." are displayed on the fridge compartment temperature indicator. These numbers on the indicator inform service personnel about the error.

3. Temperature indicator

Indicates freezer, fridge compartment temperature.

4. Vacation function button

Press on Vacation Button for 3 seconds to activate this function. When the vacation function is activated, “--” is displayed on the fridge compartment temperature indicator and no active cooling is performed on the fridge compartment. It is not suitable to keep the food in the fridge compartment when this function is activated. Other compartments shall be continued to be cooled as per their set temperature.

To cancel this function press Vacation button again.

5. Temperature setting button

Changes the temperature of the relevant compartment between -24^ ... -18^ and 8^ ... 1^ .

6. Compartment selection button

Selection button: Press compartment selection button to switch between fridge and freezer compartments.

7. Freezer compartment indicator

Fridge compartment light is illuminated while the freezer compartment temperature is set.

8. Economy mode indicator

Indicates that the refrigerator operates in energy saving mode. This display shall be activated if the freezer compartment temperature is set to -18^ .

9. Vacation function indicator

Indicates that vacation is activated.

Operating the product

5.5. Indicator panel

Indicator panel allows you to set the temperature and control the other functions related to the product without opening the door of the product. Just press the inscriptions on relevant buttons for function settings.

Arçelik 5231 NHEY - Indicator panel - 1

text_image -88 *10 -88 *12 eco e e e e e e 11 9 8 7 6 5 4 3 1 2

1. Power failure/High temperature / error warning indicator

This indicator ⚠️ illuminates during power failure, high temperature failures and error warnings. During sustained power failures, the highest temperature that the freezer compartment reaches will flash on the digital display. After checking the food located in the freezer compartment [✗] press the alarm off button to clear the warning.

2. Energy saving function (display off):

If the product doors are kept closed for a long time energy saving function is automatically activated and energy saving symbol is illuminated. [?]

When energy saving function is activated, all symbols on the display other than energy saving symbol will turn off. When the Energy Saving function is activated, if any button is pressed or the door is opened, energy saving function will be canceled and the symbols on display will return to normal. Energy saving function is activated during delivery from factory and cannot be canceled.

3. Quick fridge function

The button has two functions. To activate or deactivate the quick cool function press it briefly. Quick Cool indicator will turn off and the product will return to its normal settings. [☐]

Arçelik 5231 NHEY - Quick fridge function - 1

*Optional: Figures in this user manual are schematic and may not match the product exactly. If the subject parts are not included in the product you have purchased, then those parts are valid for other models.

Operating the product

Arçelik 5231 NHEY - Operating the product - 1

Use quick cooling function when you want to quickly cool the food placed in the fridge compartment. If you want to cool large amounts of fresh food, activate this function before putting the food into the product.

Arçelik 5231 NHEY - Operating the product - 2

If you do not cancel it, quick cooling will cancel itself automatically after 1 hours or when the fridge compartment reaches to the required temperature.

Arçelik 5231 NHEY - Operating the product - 3

If you press the quick cooling button repeatedly with short intervals, the electronic circuit protection will be activated and the compressor will not start up immediately.

Arçelik 5231 NHEY - Operating the product - 4

This function is not recalled when power restores after a power failure.

4. Fridge compartment temperature setting button

Press this button to set the temperature of the fridge compartment to 8, 7, 6, 5, 4, 3, 2, 8... respectively. Press this button to set the fridge compartment temperature to the desired value.

5. Vacation Function

In order to activate vacation function, press the this button [ ] for 3 seconds, and the vacation mode indicator [ ] will be activated. When the vacation function is activated, “--” is displayed on the fridge compartment temperature indicator and no active cooling is performed on the fridge compartment. It is not suitable to keep the food in the fridge compartment when this function is activated. Other compartments shall be continued to be cooled as per their set temperature.

To cancel this function press Vacation function button again.

6. Alarm off warning:

In case of power failure/high temperature alarm, after checking the food located in the freezer compartment press the alarm off button (△) to clear the warning.

7. Key lock

Press key lock button (3") simultaneously for 3 seconds. Key lock symbol will light up and key lock mode will be activated. Buttons will not function if the Key lock mode is active. Press key lock button simultaneously for 3 seconds again. Key lock symbol will turn off and the key lock mode will be exited. Press the key lock button if you want to prevent changing of the temperature setting of the refrigerator (3").

8. Eco fuzzy

Press and hold eco fuzzy button for 1 seconds to activate eco fuzzy function. Refrigerator will start operating in the most economic mode at least 6 hours later and the economic usage indicator will turn on when the function is active ( ). Press and hold eco fuzzy function button for 3 seconds to deactivate eco fuzzy function.

This indicator is illuminated after 6 hours when eco fuzzy is activated.

9. Freezer compartment temperature setting button

Press this button to set the temperature of the freezer compartment to -18,-19,-20,-21,-22,-23,-24,-18... respectively. Press this button to set the freezer compartment temperature to the desired value.[7]

Operating the product

10. Icematic off indicator

Indicates whether the icematic is on or off. [On, then the icematic is not operating. To operate the icematic again press and hold the On-Off button for 3 seconds.

Arçelik 5231 NHEY - Icematic off indicator - 1

Water flow from water tank will stop when this function is selected. However, ice made previously can be taken from the icematic.

11. Quick freeze function button/icematic on-off button

Press this button to activate or deactivate the quick freezing function. When you activate the function, the freezer compartment will be cooled to a temperature lower than the set value. (

Arçelik 5231 NHEY - Quick freeze function button/icematic on-off button - 1

To turn on and off the icematic press and hold it for 3 seconds.

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Use the quick freeze function when you want to quickly freeze the food placed in fridge compartment. If you want to freeze large amounts of fresh food, activate this function before putting the food into the product.

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If you do not cancel it, Quick Freeze will cancel itself automatically after 25 hours or when the fridge compartment reaches to the required temperature.

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This function is not recalled when power restores after a power failure.

12. Economic usage indicator

Indicates that the product is running in energy-efficient mode. [e]This indicator will be active if the Freezer Compartment temperature is set to -18 or the energy efficient cooling is being performed due to Eco-Extra function.

Arçelik 5231 NHEY - Economic usage indicator - 1

Economic usage indicator is turned off when quick cooling or quick freeze functions are selected.

Operating the product

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text_image 1 ECO -88 2 3 -88 Alarm Off 3" 7.1 7.2 6 *3" 11 10 9 8 5 4

1. Economy

This symbol is illuminated when the freezer compartment is set to -18^' ye as the most economical setting value [EQOEconomy indicator is turned off when quick cooling or quick freeze functions are selected.

2. High temperature / error warning indicator

This indicator (⚠️) illuminates during high temperature failures and error warnings.

3. Energy saving function (display off)

If the product doors are kept closed for a long time energy saving function is automatically activated and energy saving symbol is illuminated. When

energy saving function is activated, all symbols on the display other than energy saving symbol will turn off. When the Energy Saving function is activated, if any button is pressed or the door is opened, energy saving function will be canceled and the symbols on display will return to normal.

Energy saving function is activated during delivery from factory and cannot be canceled.

4. Quick cool

Quick cooling indicator (※) is illuminated when quick cooling function is activated and fridge compartment temperature indicator value is displayed as 1. To cancel this function press Quick cooling button again. Quick cooling indicator will turn off and refrigerator will return to its

Arçelik 5231 NHEY - Quick cool - 1

*Optional: Figures in this user manual are schematic and may not match the product exactly. If the subject parts are not included in the product you have purchased, then those parts are valid for other models.

Operating the product

normal settings. Quick cooling function is canceled automatically in 1 hour if you do not cancel it before. If you want to cool large amounts of fresh food, press the Quick cooling button before putting the food into the fridge compartment.

5. Vacation function

In order to activate vacation function, press the button no. ( ) for 3 seconds, and the vacation mode indicator activates. When the vacation function is activated, “--” is displayed on the fridge compartment temperature indicator and no active cooling is performed on the fridge compartment. It is not suitable to keep the food in the fridge compartment when this function is activated. Other compartments shall be continued to be cooled as per their set temperature. To cancel this function press Vacation function button again.

6. Fridge compartment temperature setting

When the button is pressed, you may set the temperature of the fridge compartment to 8,7,6,5,4,3,2 and 1 respectively [☐].

7.1 Energy saving function (display off)

Energy saving symbol (—) is illuminated and Energy saving function is activated when you press this button (.) When energy saving function is activated, all symbols on the display other than energy saving symbol will turn off. When the Energy Saving function is activated, if any button is pressed or the door is opened, energy saving function will be canceled and the symbols on display will return to normal. Energy saving symbol is turned off and energy saving function is deactivated when you press this button (—) again.

7.2 Alarm off warning

In case of power failure/high temperature alarm, after checking the food located in the freezer compartment press the alarm off button to clear the warning.

8. Key lock

Press key lock button (3") simultaneously for 3 seconds. Key lock symbol (will light up and key lock mode will be activated. Buttons will not function if the Key lock mode is active. Press key lock button simultaneously for 3 seconds again. Key lock symbol will turn off and the key lock mode will be exited. Press the key lock button if you want to prevent changing of the temperature setting of the refrigerator (3").

9. Eco fuzzy

Press and hold eco fuzzy button for 1 seconds to activate eco fuzzy function. Refrigerator will start operating in the most economic mode at least 6 hours later and the economic usage indicator will turn on when the function is active [©]. Press and hold eco fuzzy function button for 3 seconds to deactivate eco fuzzy function.

This indicator is illuminated after 6 hours when eco fuzzy is activated.

10. Freezer compartment temperature setting

Temperature setting for freezer compartment is performed here. When button is pressed, you may set the temperature of the freezer compartment to -18, -19, -20, -21, -22, -23 and -24 respectively.

11. Fast freeze

Press button for fast freeze operation, quick freeze indicator (※) shall be activated.

Operating the product

Quick freeze indicator is illuminated when quick freeze function is activated and fridge compartment temperature indicator is displayed as -27. To cancel this function press quick freeze button (again). Quick freeze indicator will turn off and refrigerator will return to its normal settings. Quick freeze function is canceled automatically in 25 hour if you do not cancel it before. If you want to freeze large amounts of fresh food, press the quick freeze button before putting the food into the freezer compartment.

5.6. Twist Ice - matic

(This feature is optional)

  • Remove the water tank by rotating it to the left.
  • Open the water tank cover by turning it and add water to the water tank up to the lower part of the water tank cover.
  • Place the water tank on its place as shown in the figure after adding water and have it seated by rotating it on the direction of the arrow. Water shall be poured down to the icebank.
  • When ice has formed, rotate icebank knob in the direction of the arrow to allow that the ice is dropped down to the ice drawer.
    • Take the ice cubes by pulling ice drawer out.
  • Pull the front face towards you in order to wash the icebank, and put it on the slides on the interior area and push it to its place in order to replace it.
  • Pull the twist icematic unit towards you in order to remove the unit, and put it on the slides on the ceiling and push it to its place in order to replace it.

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natural_image Technical line drawings of a device with circular components and two cylindrical enclosures (no text or symbols)

Operating the product

5.7. Ice container

  • Remove the ice container from the freezer compartment.
  • Fill the ice container with water.
  • Place the ice container in the freezer compartment. About two hours later, the ice is ready.
  • Remove the ice container from the freezer compartment and bend it over the service plate. Ice cubes will easily fall down to the service plate.

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natural_image Technical line drawings of two electronic component enclosures (no text or symbols)

5.8. Egg holder

You can install the egg holder to the desired door or body shelf. If it will be placed on body shelves than the lower cooler shelves are recommended.

Arçelik 5231 NHEY - Egg holder - 1

Never place the egg holder in the freezer compartment

5.9. Fan

Fan is designed to ensure homogeneous distribution and circulation of the cold air inside your refrigerator. Operation time of the fan may vary depending on the properties of your product.

While the fan works only with the compressor in some products, the control system determines its operation time in some products in accordance with the cooling requirement.

Arçelik 5231 NHEY - Fan - 1

natural_image Line drawing of a simple room interior with a central square and side door (no text or symbols)

5.10. Crisper

Crisper of the product is designed specially to keep the vegetables fresh without loosing their humidity. For this purpose, cool air circulation is intensified around the crisper in general.

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natural_image Line drawing of a refrigerator interior showing front shelves and door (no text or symbols)

5.11. Chiller compartment

(This feature is optional)

Use this compartment to store delicatessen that shall be stored in a lower temperature or meat products that you will consume in a short time.

Chiller compartment is the coolest place in your refrigerator where you can keep dairy products, meat, fish and poultry under ideal storage conditions. Fruits and vegetables should not be stored in this compartment.

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natural_image Line drawing of an open refrigerator with shelves and doors (no text or symbols)

Operating the product

5.12. Moving door shelf (This feature is optional)

Moving door shelf may be fixed in 3 different positions.

Press the buttons shown in the sides at the same amount in order to move the shelf. Shelf shall be movable.

Move the shelf up or down.

Release the buttons when you have the shelf in the desired position. Shelf shall be fixed on the position where you release the buttons.

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natural_image Line drawing of two hands holding a blank rectangular object, no text or symbols present

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natural_image Technical line drawing of a mechanical assembly with two horizontal panels and corner brackets (no text or symbols)

5.13. Sliding storage container

(This feature is optional)

This accessory is designed to increase the usable volume of the door shelves. It allows you to easily place the tall bottles, jars and tins to the lower bottle shelf thanks to its ability to move right or left.

Arçelik 5231 NHEY - (This feature is optional) - 1

natural_image Diagram of a mechanical or fluidic system with directional arrows indicating flow or movement (no text or symbols present)

5.14. Blue light

(This feature is optional)

Crisper of the refrigerator are illuminated with a blue light. Foodstuff stored in the crisper continue their photosynthesis by means of the wavelength effect of blue light and thult maintains its vitamin C values.

Operating the product

5.15. Humidity controlled crisper

(FreSHelf)

(This feature is optional)

Humidity rates of the vegetables and fruit are kept under control with the feature of humidity-controlled crisper and the food is ensured to stay fresh for longer.

We recommend you to place the leafy vegetables such as lettuce, spinach and the vegetables which are sensitive to humidity loss, in a horizontal manner as much as possible inside the crisper, not on their roots in a vertical position.

While the vegetables are being placed, specific gravity of the vegetables should be taken into consideration. Heavy and hard vegetables should be put at the bottom of the crisper and the lightweight and soft vegetables should be placed over.

Never leave the vegetables inside the crisper in their bags. If the vegetables are left inside their bags, this will cause them to decompose in a short period of time. In case contacting with other vegetables is not preferred for hygiene concerns, use a perforated paper and other similar packaging materials instead of a bag.

Do not place together the pear, apricot, peach, etc. and apple in particular which have a high level of generation of ethylene gas in the same crisper with the other vegetables and fruit. The ethylene gas which is emitted by these fruit may cause the other fruit to ripen faster and decompose in a shorter time.

5.16. Auto Icematic (This feature is optional

The Auto Icematic allows you to make ice in the fridge easily. Remove the water tank in the fridge compartment, fill it wilt water and install it back to obtain ice from the Icematic.

First ice cubes will be ready in approximately 2 hours in the Icematic drawer located in the freezer compartment.

If you fill the water tank completely, you will be able to obtain approximately 60-70 ice cubes.

Change the water in water tank if it has waited around 2–3 weeks.

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For the products having automatic Icematic, sound may be heard during ice pouring. This sound is normal and does not signal any error.

Arçelik 5231 NHEY - Auto Icematic (This feature is optional - 2

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Arçelik 5231 NHEY - Auto Icematic (This feature is optional - 3

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Operating the product

5.17. Description and cleaning of odor filter

(This feature is optional)

Odor filter prevents unpleasant odor build-up in your product.

  1. Pull the cover into which the odor filter is installed downwards from the front section and remove as illustrated.
  2. Leave the filter under sunlight for one day. Filter will be cleaned during this time.
  3. Install the filter back to its place.

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Odor filter must be cleaned once in a year.

5.18. HerbBox/HerbFresh

Remove the film container from HerbBox/HerbFresh+

Take the film out of the bag and put it into the film container as shown in the image.

Seal the container again and replace it into HerbBox/HerbFresh+ unit.

HerbBox-HerbFresh+ sections are especially ideal for storage of various herbs that are supposed to be kept in delicate conditions. You can store your unbagged herbs (parsley, dill, etc.) in this section horizontally and keep them fresh for a much longer period.

The film shall be replaced in every six months.

Arçelik 5231 NHEY - HerbBox/HerbFresh - 1

natural_image Technical line drawings of mechanical components, including a bracket, internal compartments, and an open housing (no text or symbols)

5.19. Using the water dispenser

*optional

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It is normal for the first few glasses of water taken from the dispenser to be warm.

Arçelik 5231 NHEY - Using the water dispenser - 2

If the water dispenser is not used for a long period of time, dispose of first few glasses of water to obtain fresh water.

  1. Push in the lever of the water dispenser with your glass. If you are using a soft plastic cup, pushing the lever with your hand will be easier.
  2. After filling the cup up to the level you want, release the lever.

Operating the product

Arçelik 5231 NHEY - Operating the product - 1

Please note, how much water flows from the dispenser depends on how far you depress the lever. As the level of water in your cup / glass rises, gently reduce the amount of pressure on the lever to avoid overflow. If you slightly press the arm, the water will drip; this is quite normal and not a failure.

5.20. Using the water dispenser

\*optional

Arçelik 5231 NHEY - \*optional - 1

It is normal for the first few glasses of water taken from the dispenser to be warm.

Arçelik 5231 NHEY - \*optional - 2

If the water dispenser is not used for a long period of time, dispose of first few glasses of water to obtain fresh water.

  1. Push in the lever of the water dispenser with your glass. If you are using a soft plastic cup, pushing the lever with your hand will be easier.

Arçelik 5231 NHEY - \*optional - 3

natural_image Simple line drawing of a rectangular container with a U-shaped tube inside (no text or symbols)
  1. After filling the cup up to the level you want, release the lever.

Arçelik 5231 NHEY - \*optional - 4

Please note, how much water flows from the dispenser depends on how far you depress the lever. As the level of water in your cup / glass rises, gently reduce the amount of pressure on the lever to avoid overflow. If you slightly press the arm, the water will drip; this is quite normal and not a failure.

5.21. Filling the water dispenser's tank

Water tank filling reservoir is located inside the door rack.

  1. Open the cover of the tank.
  2. Fill the tank with fresh drinking water.
  3. Close the cover.

Operating the product

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natural_image Line drawing of a wooden shelf with two compartments and a side drawer (no text or symbols)

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Do not fill the water tank with any other liquid except for water such as fruit juices, carbonated beverages or alcoholic drinks which are not suitable to use in the water dispenser. Water dispenser will be irreparably damaged if these kinds of liquids are used. Warranty does not cover such usages. Some chemical substances and additives contained in these kinds of drinks/liquids may damage the water tank.

Arçelik 5231 NHEY - Operating the product - 4

Use clean drinking water only.

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Capacity of the water tank is 3 litres; do not overfill.

5.22. Cleaning the water tank

  1. Remove the water filling reservoir inside the door rack.
  2. Remove the door rack by holding from both sides.
  3. Grab the water tank from both sides and remove it with an angle of 45^ C.
  4. Remove the cover of the water tank and clean the tank.

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Components of the water tank and water dispenser should not be washed in dishwasher.

Operating the product

5.23. Drip tray

Water that dripped while using the water dispenser accumulates in the spillage tray.

Remove the plastic filter as shown in the figure.

With a clean and dry cloth, remove the water that has accumulated.

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natural_image Line drawing of a hand pressing down on a device with a downward arrow indicating compression or disassembly (no text or symbols)

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natural_image Illustration of a hand using a tool to lift a tray, with an upward arrow and striped lines indicating motion (no text or symbols)

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text_image 45°

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natural_image Illustration of a hand operating a mechanical clamp or bracket with a black arrow indicating upward motion (no text or symbols present)

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natural_image Technical line drawing of a mechanical assembly with no visible text or symbols

Operating the product

5.24. Freezing fresh food

  • In order to preserve the quality of the food, it shall be frozen as quickly as possible when it is placed in the freezer compartment, use the fast freezing feature for this purpose.
  • You may store the food longer in freezer compartment when you freeze them while they are fresh.
  • Pack the food to be frozen and close the packing so that it would not allow entrance of air.
  • Ensure that you pack your food before putting them in the freezer. Use freezer containers, foils and moisture-proof papers, plastic bags and other packing materials instead of traditional packing papers.
  • Label each pack of food by adding the date before freezing. You may distinguish the freshness of each food pack in this way when you open your freezer each time. Store the food frozen before in the front side of compartment to ensure that they are used first.

Arçelik 5231 NHEY - Freezing fresh food - 1

The freezer compartment defrosts automatically.

  • Frozen food must be used immediately after they are thawed and they should not be re-frozen.
  • Do not freeze too large quantities of food at one time.
Freezer Compartment SettingFridge compartment SettingRemarks
-18°C 4°C This is the normal recommended setting.
-20,-22 or -24°C 4°CThese settings are recommended when the ambient temperature exceeds 30°C.
Quick Freeze 4°CUse when you wish to freeze your food in a short time. Your product will return to its previous mode when the process is over.
-18°C or colder 2°CUse these settings if you think that your fridge compartment is not cold enough because of the hot ambient conditions or frequent opening and closing of the door.

5.25. Recommendations for preserving the frozen food

Compartment shall be set to -18^ at least.

Operating the product

  1. Put packages in the freezer as quickly as possible after purchase without allowing the to thaw.
  2. Check whether the "Use By" and "Best Before" dates on the packaging are expired or not before freezing it.
  3. Ensure that the package of the food is not damaged.

5.26. Deep-freeze information

According to IEC 62552 standards, the product shall freeze at least 4.5 kg of food at 25^ C ambient temperature to -18^ C or lower within 24 hours for every 100-litres of freezer volume.

It is possible to preserve the food for a long time only at -18^ or lower temperatures.

You can keep the freshness of food for many months (at -18^ C or lower temperatures in the deep freeze).

Foods to be frozen should not be allowed to come in contact with the previously frozen items to prevent them from getting thawed partially.

Boil the vegetables and drain their water in order to store vegetables for a longer time as frozen. After draining their water, put them in air-proof packages and place them inside the freezer. Food such as bananas, tomatoes, lettuce, celery, boiled eggs, potatoes are not suitable for freezing. When these foods are frozen, only their nutritional value and taste shall be affected negatively. They shall not be spoiled so that they would create a risk for human health.

5.27. Placing the food

Freezer compartment shelvesVarious frozen food such as meat, fish, ice cream, vegetables and etc.
Refrigerator compartment shelvesFood in pans, covered plates and closed containers, eggs (in closed container)
Door shelves of fridge compartmentSmall and packaged food or beverage
CrisperVegetables and fruits
Fresh zone compartmentDelicatessen (breakfast food, meat products that shall be consumed in a short time)

5.28. Door open warning

(This feature is optional)

Door open warning is given to user both visually and acoustically. If the warning continues for 10 minutes, interior lights will be turned off.

5.29. Changing the door opening direction

Door opening direction of your refrigerator can be changed according to the place you are using it. If this is necessary, please call your nearest Authorized Service.

Above description is a general expression. For information on changing the opening direction of the door, you must refer to the warning label located on the inner side of the door.

5.30. Illumination lamp

LED lamps are used as illumination lamps. Contact authorized service in case of any problem with this type of light.

The lamp(s) used in this appliance is not suitable for household room illumination. The intended purpose of this lamp is to assist the user to place foodstuffs in the refrigerator/freezer in a safe and comfortable way.

Operating the product

5.31. Recommendations for preserving the frozen food

Compartment shall be set to -18^ at least.

  1. Put packages in the freezer as quickly as possible after purchase without allowing the to thaw.
  2. Check whether the "Use By" and "Best Before" dates on the packaging are expired or not before freezing it.
  3. Ensure that the package of the food is not damaged.

5.32. Deep-freeze information

According to IEC 62552 standards, the product shall freeze at least 4.5 kg of food at 25^ C ambient temperature to -18^ C or lower within 24 hours for every 100-litres of freezer volume.

It is possible to preserve the food for a long time only at -18^ C or lower temperatures.

You can keep the freshness of food for many months (at -18^ C or lower temperatures in the deep freeze).

Foods to be frozen should not be allowed to come in contact with the previously frozen items to prevent them from getting thawed partially.

Boil the vegetables and drain their water in order to store vegetables for a longer time as frozen. After draining their water, put them in air-proof packages and place them inside the freezer. Food such as bananas, tomatoes, lettuce, celery, boiled eggs, potatoes are not suitable for freezing. When these foods are frozen, only their nutritional value and taste shall be affected negatively. They shall not be spoiled so that they would create a risk for human health.

5.33. Placing the food

Freezer compartment shelvesVarious frozen food such as meat, fish, ice cream, vegetables and etc.
Refrigerator compartment shelvesFood in pans, covered plates and closed containers, eggs (in closed container)

Operating the product

Door shelves of fridge compartmentSmall and packaged food or beverage
CrisperVegetables and fruits
Fresh zone compartmentDelicatessen (breakfast food, meat products that shall be consumed in a short time)

5.34. Door open warning

(This feature is optional)

Door open warning is given to user both visually and acoustically. If the warning continues for 10 minutes, interior lights will be turned off.

5.35. Changing the door opening direction

Door opening direction of your refrigerator can be changed according to the place you are using it. If this is necessary, please call your nearest Authorized Service.

Above description is a general expression. For information on changing the opening direction of the door, you must refer to the warning label located on the inner side of the door.

5.36. Illumination lamp

LED lamps are used as illumination lamps. Contact authorized service in case of any problem with this type of light. The lamp(s) used in this appliance is not suitable for household room illumination. The intended purpose of this lamp is to assist the user to place foodstuffs in the refrigerator/freezer in a safe and comfortable way.

6 Maintenance and cleaning

Service life of the product is increase if it is regularly cleaned

Arçelik 5231 NHEY - Maintenance and cleaning - 1

WARNING: First unplug the product before cleaning your refrigerator.

  • Never use any sharp and abrasive tools, soap, household cleaners, detergent and wax polish for cleaning.
  • Dissolve one teaspoon of carbonate in half liter of water. Soak a cloth with the solution and wrung it thoroughly. Wipe the interior of the appliance with this cloth and the dry thoroughly.
  • Make sure that no water enters the lamp housing and other electrical items.
  • Clean the door with a damp cloth. To remove door and body shelves, remove all of its contents. Remove door shelves by moving them upwards. After cleaning, slide them from top to bottom to install.
  • Never use cleaning agents or water that contain chlorine to clean the outer surfaces and chromium coated parts of the product. Chlorine causes corrosion on such metal surfaces.

6.1. Avoiding bad odors

Materials that may cause odor are not used in the production of our appliances. However, due to inappropriate food preserving conditions and not cleaning the inner surface of the appliance as required can bring forth the problem of odor. Therefore, clean the refrigerator with carbonate dissolved in water every 15 days.

  • Keep the food in closed containers. Microorganisms spreading out from uncovered containers can cause unpleasant odors.
  • Never keep the food that have expired best before dates and spoiled in the refrigerator.

6.2. Protecting the plastic surfaces

Clean with arm water immediately as the oil may cause damage on the surface when it is poured on plastic surfaces.

6.3. Door Glasses

Remove the protective foil on the glasses. There is a coating on the surface of the glasses. This coating minimizes the stain build-up and helps to remove the possible stains and dirt easily. Glasses that are not protected with such a coating may be subject to persistent binding of air or water based organic or inorganic dirt such as limescale, mineral salts, unburned hydrocarbons, metal oxides and silicones that can easily and quickly cause stains or material damage. Keeping the glass clean becomes too difficult despite the regular cleaning. Consequently, the appearance and the transparency of the glass deteriorates. Harsh and corrosive cleaning methods and compounds will intensify these defects and speed up the deterioration process.

Water-based cleaning products that are not alkaline and corrosive must be used for regular cleaning purposes.

Non-alkaline and non-corrosive materials must be used for cleaning so that the service life of this coating lasts for a long time.

These glasses are tempered to increase their durability against impacts and breaking.

A safety film is also applied to their rear surfaces as an extra safety measure in order to prevent them from causing damage to their surrounding in case of a breakage.

*Alkali is a base that forms hydroxide ions [OH^-] when it is dissolved in water.

Li (Lithium), Na (Sodium), K (Potassium) Rb (Rubidium), Cs (Cesium) and artificial and radioactive Fr (Fan-sium) metals are called ALKALI METALS.

7 Troubleshooting

Check this list before contacting the service. Doing so will save you time and money. This list includes frequent complaints that are not related to faulty workmanship or materials. Certain features mentioned herein may not apply to your product.

The refrigerator is not working.

  • The power plug is not fully settled.

    Plug it in to settle completely into the socket.

  • The fuse connected to the socket powering the product or the main fuse is blown. >>> Check the fuses.

Condensation on the side wall of the cooler compartment (MULTI ZONE, COOL, CONTROL and FLEXI ZONE).

  • The door is opened too frequently >>> Take care not to open the product's door too frequently.
  • The environment is too humid. >>> Do not install the product in humid environments.
  • Foods containing liquids are kept in unsealed holders. >>> Keep the foods containing liquids in sealed holders.
  • The product's door is left open.

    Do not keep the product's door open for long periods.

  • The thermostat is set to too low temperature. >>> Set the thermostat to appropriate temperature.

Compressor is not working.

  • In case of sudden power failure or pulling the power plug off and putting back on, the gas pressure in the product's cooling system is not balanced, which triggers the compressor thermic safeguard. The product will restart after approximately 6 minutes. If the product does not restart after this period, contact the service.

  • Defrosting is active. >>> This is normal for a fully-automatic defrosting product. The defrosting is carried out periodically.

  • The product is not plugged in.

    Make sure the power cord is plugged in.

  • The temperature setting is incorrect. >>> Select the appropriate temperature setting.
  • The power is out. >>> The product will continue to operate normally once the power is restored.

The refrigerator's operating noise is increasing while in use.

  • The product's operating performance may vary depending on the ambient temperature variations. This is normal and not a malfunction.

The refrigerator runs too often or for too long.

  • The new product may be larger than the previous one. Larger products will run for longer periods.
  • The room temperature may be high. >>> The product will normally run for long periods in higher room temperature.
  • The product may have been recently plugged in or a new food item is placed inside. >>> The product will take longer to reach the set temperature when recently plugged in or a new food item is placed inside. This is normal.
  • Large quantities of hot food may have been recently placed into the product. >>> Do not place hot food into the product.
  • The doors were opened frequently or kept open for long periods. >>>

Troubleshooting

The warm air moving inside will cause the product to run longer. Do not open the doors too frequently.

  • The freezer or cooler door may be ajar. >>> Check that the doors are fully closed.
  • The product may be set to temperature too low. >>> Set the temperature to a higher degree and wait for the product to reach the adjusted temperature.
  • The cooler or freezer door washer may be dirty, worn out, broken or not properly settled. >>> Clean or replace the washer. Damaged / torn door washer will cause the product to run for longer periods to preserve the current temperature.

The freezer temperature is very low, but the cooler temperature is adequate.

- The freezer compartment temperature is set to a very low degree. >>> Set the freezer compartment temperature to a higher degree and check again.

The cooler temperature is very low, but the freezer temperature is adequate.

- The cooler compartment temperature is set to a very low degree. >>> Set the freezer compartment temperature to a higher degree and check again.

The food items kept in cooler compartment drawers are frozen.

- The cooler compartment temperature is set to a very low degree. >>> Set the freezer compartment temperature to a higher degree and check again.

The temperature in the cooler or the freezer is too high.

- The cooler compartment temperature is set to a very high degree. >>> Temperature setting

of the cooler compartment has an effect on the temperature in the freezer compartment. Wait until the temperature of relevant parts reach the sufficient level by changing the temperature of cooler or freezer compartments.

  • The doors were opened frequently or kept open for long periods.

    Do not open the doors too frequently.

  • The door may be ajar. >>> Fully close the door.
  • The product may have been recently plugged in or a new food item is placed inside. >>> This is normal. The product will take longer to reach the set temperature when recently plugged in or a new food item is placed inside.
  • Large quantities of hot food may have been recently placed into the product. >>> Do not place hot food into the product.

Shaking or noise.

  • The ground is not level or durable. >>> If the product is shaking when moved slowly, adjust the stands to balance the product. Also make sure the ground is sufficiently durable to bear the product.
  • Any items placed on the product may cause noise. >>> Remove any items placed on the product.

The product is making noise of liquid flowing, spraying etc.

  • The product's operating principles involve liquid and gas flows. >>> This is normal and not a malfunction.

There is sound of wind blowing coming from the product.

Troubleshooting

- The product uses a fan for the cooling process. This is normal and not a malfunction.

There is condensation on the product's internal walls.

  • Hot or humid weather will increase icing and condensation. This is normal and not a malfunction.
  • The doors were opened frequently or kept open for long periods.

    Do not open the doors too frequently; if open, close the door.

  • The door may be ajar. >>> Fully close the door.

There is condensation on the product's exterior or between the doors.

- The ambient weather may be humid, this is quite normal in humid weather. >>> The condensation will dissipate when the humidity is reduced.

The interior smells bad.

  • The product is not cleaned regularly. >>> Clean the interior regularly using sponge, warm water and carbonated water.
  • Certain holders and packaging materials may cause odour.

    Use holders and packaging materials without free of odour.

  • The foods were placed in unsealed holders. >>> Keep the foods in sealed holders. Micro-organisms may spread out of unsealed food items and cause malodour. Remove any expired or spoilt foods from the product.

The door is not closing.

  • Food packages may be blocking the door. >>> Relocate any items blocking the doors.
  • The product is not standing in full upright position on the ground. >>>

Adjust the stands to balance the product.

- The ground is not level or durable. >>> Make sure the ground is level and sufficiently durable to bear the product.

The vegetable bin is jammed.

- The food items may be in contact with the upper section of the drawer. >>> Reorganize the food items in the drawer.

If The Surface Of The Product Is Hot.

- High temperatures may be observed between the two doors, on the side panels and at the rear grill while the product is operating. This is normal and does not require service maintenance! Be careful when touching these areas.

Arçelik 5231 NHEY - If The Surface Of The Product Is Hot. - 1

WARNING:

If the problem persists after following the instructions in this section, contact your vendor or an Authorised Service. Do not try to repair the product.

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Product information

Brand : Arçelik

Model : 5231 NHEY

Category : Fridge