EXT-UHD600-12 - Power strip Gefen - Free user manual and instructions

USER MANUAL EXT-UHD600-12 Gefen

1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this product near water.

6. Clean only with a dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

8. Do not install or place this product near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. To reduce the risk of electric shock and/or damage to this product, never handle or touch this unit or power cord if your hands are wet or damp. Do not expose this product to rain or moisture.

13. Unplug this apparatus during lightning storms or when unused for long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

15. Batteries that may be included with this product and/or accessories should never be exposed to open flame or excessive heat. Always dispose of used batteries according to the instructions.

For the latest warranty coverage information, refer to the Warranty and Return Policy under the Connect section of the Gefen website at http://www.gefen.com/connect/warranty-and-return-policy

The information in this manual has been carefully checked and is believed to be accurate. However, Gefen assumes no responsibility for any inaccuracies that may be contained in this manual. In no event will Gefen be liable for direct, indirect, special, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages. The technical information contained herein regarding the features and specifications is subject to change without notice.

This product uses software that is subject to open source licenses, including one or more of the General Public License Version 2 and Version 2.1, Lesser General Public License Version 2.1 and Version 3, BSD, and BSD-style licenses. Distribution and use of this product is subject to the license terms and limitations of liability provided in those licenses. Specific license terms and Copyright Notifications are provided in the source code.

For three years from date of activation of this product, any party may request, and we will supply, for software covered by an applicable license (e.g. GPL or LGPL), a complete machine-readable copy of the corresponding open source code on a medium customarily used for software interchange. The following software and libraries are included with this product and subject to their respective open source licenses:

• jQuery
• Linux

Technical Support

707-283-5900 800-472-5555

8:00 AM to 5:00 PM Monday - Friday, Pacific Time

Email

[e-mail]

Web

http://www.gefen.com

Mailing Address

Gefen

Core Brands, LLC

c/o Customer Service

1800 S McDowell Blvd

Petaluma, CA 94954 USA

- The Gefen Syner-G Software Suite is a free downloadable application from Gefen that provides a variety of useful tools, including automatic download and installation of firmware upgrades for this product. Always make sure that this product is running the latest firmware.

Important

Cable quality is critical when handling 600 MHz HDMI signals. It is highly recommend that Gefen Locking HDMI cables be used in the installation. Gefen HDMI cables have been designed and tested to work at 600 MHz and reliably transport the full 18 Gbps throughput of HDMI 2.0.

© 2016 Core Brands, LLC. All Rights Reserved. All trademarks are the property of their respective owners.

Gefen, LLC reserves the right to make changes in the hardware, packaging, and any accompanying documentation without prior written notice.

Features

• Simultaneously displays an Ultra Hi-Def source on up to two Ultra HD displays
• Specifically designed to support multiple layers of splitting/cascading in large video distribution and signage applications, supporting hundreds of displays
  • Supports resolutions up to 4K DCI-Cinema (4096 x 2160 at 60 Hz, 4:4:4 color space), 4K Ultra HD (3860 x 2160 at 60Hz, 4:4:4 color space), 1080p Full HD, and 1920x1200 WUXGA
  • Supports HDR (High Dynamic Range) 10-bit Deep Color at 4K 4:4:4
  • Supports 12-bit Deep Color at 1080p 4:4:4
  • 3DTV pass-through
• Lip Sync pass-through
  • EDID Management and Audio Mode selectors for rapid integration of source and displays
• Supports LPCM 7.1, Dolby Atmos®, Dolby® TrueHD, DTS:X™, and DTS-HD Master Audio™
  • Supports the use of DVI sources and DVI displays with HDMI-to-DVI adapters (not included)
• Advanced EDID Management via USB, using the Gefen Syner-G™ software
• In-field firmware update via USB, using the Gefen Syner-G™ software
• Long Reach Power (LRP) provides 500 mA at 5V on pin 18 of HDMI outputs 1 and 2. Enables select extender devices to be powered through their HDMI input port.
• Locking power connector
• Low-profile, surface-mountable enclosure

Packing List

The Ultra HD 600 MHz 1:2 Splitter for HDMI w/ HDR ships with the items listed below. The packing contents of the Sender and Receiver unit are listed below. If any of these items are not present in the box when you first open it, immediately contact your dealer or Gefen.

• 1 x Ultra HD 600 MHz 1:2 Splitter for HDMI w/ HDR
- 1 x 6 ft locking HDMI cable (CAB-HD-LCK-06MM)
- 1 x 5V Power Supply w US/EU/UK/AU plugs (EXT-PS526AIP-LP-6)
- 2 x Surface Mounting L-Brackets
- 4 x M3 6 mm machine screws for mounting the L-Brackets to unit
• 2 x 6-32 5 mm machine screws for mounting the unit to EXT-RACK-1U-GRY (available separately)
- 4 x Self-Adhesive Rubber Feet
- 1 x Quick-Start Guide

1 Getting Started

Introduction....2

Front Panel....2

Rear Panel 3

Installation 4

Connection Instructions....4

Sample Application Diagram....5

2 Basic Operation

EDID Management....8

EDID Modes....8

Output LED Status 9

3 Advanced Operation

Using Syner-G™ 12

Verifying the USB Driver 12

Setting the EDID Mode 14

Downloading an EDID.... 15

Uploading an EDID 17

Copying an EDID 19

Viewing an EDID 21

Resetting to Factory Defaults.... 25

Viewing Signal Status 26

HDCP Settings 27

4 Appendix

Upgrading the Firmware....32

Automatic Update Procedure 32

Manual Update Procedure 38

Network Cable Diagram 42

Specifications 43

Index....44

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600 MHz

4K ULTRA

1:2 Splitter for HDMI w/HDR

1 Getting Started

Front Panel

1 4 GEFEN x Input 4K 60 Hz 4:4:4, HDMI 2.0, HDCP 2.2 1 2 EDIDOutputthermal Ext Cust 2-Ch Ch USB Ultra HD 600 MHz 1:2 Splitter w/HDR PowerMulti- 2 3

ID Name Description

1 Input This LED glows solid green when the unit is connected to an AC outlet and an HDMI source is connected to the input port.

2 Outputs Each of these LED indicators will glow solid green when a display is powered and connected to the associated output port.See Output LED Status (page 9) for more information.

3 EDID Press this button, using the end of a paper clip or other sharp object, to select the EDID mode. The LED indicators will display the current EDID mode. See EDID Management (page 8) for more information.

4 USB This mini-USB port is used for Syner-GTM support. See Using Syner-GTM (page 12) for more information.

5 Power This LED indicator will glow bright blue when the included 5V DC power supply is connected from the splitter to an available electrical outlet.

Rear Panel

EXT-UHD600-12 Input Out 1 Out 2 LRP 5V DC 3

ID Name Description

1 Input Connect a locking HDMI cable from an	UltraHD source to this port.
2 Out 1, Out 2 Connect locking HDMI cables to connect upto two Ultra HD displays to these ports.
3 5V DC Connect the included locking 5V DC powersupply to this power receptacle.

Connection Instructions

▶ Video

1. Use the included locking HDMI cable to connect an Ultra HD source to the Input port on the rear panel of the splitter.

2. Connect locking HDMI cables (not included), to the Out 1 and Out 2 ports on the rear panel of the splitter. The HDMI cables can then be connected in any of the following ways:

3. Connect the HDMI cables to Ultra HD displays.

4. Connect the HDMI cables to additional EXT-UHD600 Splitters for cascading purposes.
5. Connect one of the HDMI cables to an Ultra HD display and the other cable to another EXT-UHD600 Splitter.

Important

Cable quality is critical when handling 600 MHz HDMI signals. We highly recommend Gefen Locking HDMI cables. They have been designed and tested to work at 600 MHz and reliably transport the full 18 Gbps throughput of HDMI 2.0.

▶ Power

1. Connect the included 5V DC locking power supply to the 5V DC power receptacle on the rear panel of the splitter.
2. Connect the power supply to an available electrical outlet.

Sample Application Diagram

GGEFEN

HDMI CABLE

graph TD
    A["Ultra HD Source"] --> B["Ultra HD 600 MHz 1:2 Splitter for HDMI w/HDR"]
    B --> C["Ultra HD Display"]
    B --> D["Ultra HD Display"]

EXT-UHD600-12

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600 MHz

4K ULTRA

1:2 Splitter for HDMI w/HDR

2 Basic Operation

The Ultra HD 600 MHz 1:2 Splitter for HDMI w/ HDR features EDID Management. The splitter can use either the downstream EDID (from the display/sink), the built-in internal EDID, or a custom EDID setting. Additional EDID modes are available when controlling the splitter using the Gefen Syner-G Software Suite. See Setting the EDID Mode (page 14) for more information.

EDID Modes

To select between different EDID modes, press and release the recessed EDID button on the front panel, using the end of a paper clip or other sharp object.

▶ Internal (2-ch / Multi-Ch)

Use this EDID mode if problems are encountered when using the external EDID. The built-in internal EDID provides the source device with a “generic” EDID which can be used by all display (sink) devices. When the Internal EDID mode is being used, the audio output format can be set to either 2-Ch or Multi-Ch. Additional internal EDID modes are available using Syner-G. See Setting the EDID Mode (page 14) for more information.

Ultra HD 600 MHz 1:2 Splitter w/HDR EDID Internal Ext Cust 2-Ch Multi-Ch USB Power EDID button

Supported Audio Formats
LPCM 2-channel* LPCM 8-channel
Dolby® Digital Dolby® Digital Plus
Dolby® TrueHD DTS:XTM
DTS-HD Master AudioTM MLP (PPCM)

* When set to Internal 2-ch, only LPCM is supported.

▶ Ext

When set to Ext mode, EDID data will be fetched from each display (or other sink device) that is connected to the outputs of the splitter. Once this information is gathered, the splitter “builds” an EDID based on the highest video and audio formats that are supported by all sink devices. This EDID is then transmitted to the source device.

▶ Cust

Use this EDID mode when using EDID functions within the Syner-G software application. See Setting the EDID Mode (page 14) for more information.

The output LED indicators provide status information for each display that is connected to the splitter.

Input

Outputs

4K 60 Hz 4:4:4, HDMI 2.0, HDCP 2.2

Output indicators

12

Status Description

Green • Power connected to display.

Off

• No power supplied to the display.
- Make sure the power supply is connected to the display.
• Make sure that the outlet is "live".

Amber • Handshake error or HDCP failure.

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600 MHz

4K ULTRA

1:2 Splitter for HDMI w/HDR

3 Advanced Operation

Verifying the USB Driver

In order to use this product with the Gefen Syner-G™ software, a USB driver must be installed on the computer that is running the Syner-G™ software. This driver is automatically installed when the Syner-G™ Software Suite is installed.

1. Download and install the Gefen Syner-G™ Software Suite. The Syner-G™ software can be downloaded here: http://www.gefen.com/synerg/
2. Connect a mini-USB-to-USB cable (not included) from the USB port on the front of the Sender or Receiver unit to an available USB port on the computer.
3. From the Windows Desktop, click the Start button, select Computer, then right-click and select Manage from the context menu.

Andrew Petterson Documents Pictures Music Computer Control Panel Devices and Printers Default Programs Help and Support Shut down Open Manage Map network drive... Disconnect network drive... Show on Desktop Rename Properties

1. The Computer Management window will open.
2. In the left window pane, under System Tools, click Device Manager.
3. In the right window pane, locate Ports (COM & LPT).

The device driver will be displayed. If the USB cable is connected to the splitter, the device driver will be EXT-USB600-12.

Disk drives Display adapters DVD/CD-ROM drives Human Interface Devices IDE ATA/ATAPI controllers Keyboards Mice and other pointing devices Monitors Network adapters Intel(R) 82562V-2 10/100 Network Connection Teredo Tunneling Pseudo-Interface Ports (COM & LPT) EXT-UHDA-HBT2-S (COM16) Processors Sound, video and game controllers System devices Universal Serial Bus controllers USB driver

Setting the EDID Mode

1. Click the Manage a Product button and select the connected product from the drop-down list.
2. Click the Manage EDID tab.
3. Information about the currently selected device will be displayed in the Version Info field.
4. Click the desired mode under the EDID Mode section.

EDID Mode Internal - UHD 600 4K 2CH Custom - UHD 300 4K MULTICH Custom - USER Internal - UHD 600 4K MULTICH Custom - 1080P 2CH External Custom - UHD 300 4K 2CH Custom - 1080P MULTICH

EDID Description

Internal - UHD 600 4K 2CH 4K Ultra HD with 2-channel audio

Internal - UHD 600 4K MULTICH 4K Ultra HD with multichannel audio

Custom - UHD 300 4K 2CH 4K Ultra HD 4:2:0 with 2-channel audio

Custom - UHD 300 4K MULTICH 4K Ultra HD 4:2:0 with multichannel audio

Custom - 1080P 2CH 1080p with 2-channel audio

Custom - 1080P MULTICH 1080p with multichannel audio

Custom - USER Uses a custom EDID

External Uses EDID of downstream sink

Information

600 MHz EDID settings (e.g. UHD 600) provide HDR support.

Downloading an EDID

EDID data can be downloaded from the connected Gefen device to a local file. Note that the Downstream EDID or Bank EDID data cannot be downloaded to a file. To download this EDID data, it must first be copied to the Local EDID. See Copying an EDID (page 19) for more information on copying EDID data.

1. Click the Manage a Product button and select the connected product from the drop-down list.
2. Click the Manage EDID tab.
3. Information about the currently selected device will be displayed in the Version Info field.
4. Click the drop-down list next to the Download button, and select the desired EDID. In this example, External has been selected.

Select Function Discover and Configure IP Manage a Product EDID Editor Select Product EXT-UHD600-14, COM24 HDCP Status System Manage EDID Update Version Info FW v0.2S Version Info field External Save As View Select EDID From Device Internal - UHD 600 4K 2CH Internal - UHD 600 4K MULTICH Custom - UHD 300 4K 2CH Custom - UHD 300 4K MULTICH Custom - 1080P 2CH Custom - 1080P MULTICH Custom - USER External Output 1 Copy EDID from Output 1 Browse Upload to Custom - User Copy

1. Click the Save As button.
2. The Select File to Save As dialog will be displayed. Select the desired folder and specify the name of the file in the File name field.

Select File to Save As Libraries Organize Recent Places Libraries Documents Music Pictures Videos Computer OS (C:) Removable Disk Libraries Open a library to see your files and arrange them by folder, date, and other properties. Documents Library Music Library Pictures Library Videos Library File name: EDID_TEST Save as type: Files (*.bin) Hide Folders Save Cancel

1. Click the Save button.

Uploading an EDID

1. Click the Manage a Product button and select the connected product from the drop-down list.
2. Click the Manage EDID tab.
3. Click the Upload EDID to drop-down list and select Custom-User.

External Save As View Upload EDID to Custom - User Browse Copy EDID from Output 1 to Custom - User Copy

1. Click the Browse button.

Select EDID From Device Save As View Upload EDID to Local EDID Browse Copy EDID from Down Stream to Local EDID Copy

1. The Windows Select File dialog will be displayed.
2. Select the desired EDID file. The EDID file must be in .bin format.
3. Click the Open button.

Select File Desktop Organize New folder Favorites Desktop Downloads Dropbox Recent Places Libraries Documents Music Pictures Videos Computer Local Disk (C:) spail6 (\fileserver2:\users) (U:) Departments (\fileserver2.gefen.local) (W:) andren (\fileserver2.gefen.local\users) (%) File folder Setup_GefenSymer-G_v2.0.5 File folder temp File folder 4K-multich.bin BIN File 256 bytes 720p-multich.bin BIN File 256 bytes 1080p-multich.bin BIN File 256 bytes samsung.bin BIN File 256 bytes File folder Setup_GefenSymer-G_v2.1.3 File folder 4K-2ch.bin BIN File 256 bytes 720p-2ch.bin BIN File 256 bytes 1080p-2ch.bin BIN File 256 bytes my_edid.bin BIN File 128 bytes test.bin BIN File 256 bytes File name: my_edid.bin Files (*.bin) Open Cancel File name: my_edid.bin

1. Click the Upload button.

ID to Local EDID pa4f6/Desktop/my_edid.bin Browse Upload from Down Stream to Local EDID Copy

1. In the lower-left corner of the interface, the "Uploading..." message will appear as the EDID is uploaded. Once the operation is complete, the "Done." message will be displayed.

Uploading...

Done.

Copying an EDID

1. Click the Manage a Product button and select the connected product from the drop-down list.
2. Click the Manage EDID tab.

3. Click the Upload EDID to drop-down list and select Custom-User.

4. Click the Copy EDID from drop-down list to select the location from where the EDID will be copied.

Upload EDID to Custom - User Desktop/EDID/edid_test.bin Browse Copy EDID from Output 1 to Custom - User Copy Output 1 Output 2 Output 3 Output 4 EDID Mode Internal - UHD 600 4K 2CH Custom - UHD 300 4K MULTICH Custom -

1. Click the Copy EDID to drop-down list to select the location to where the EDID will be copied.

Upload EDID to Custom - User ▼ Desktop/EDID/edid_test.bin Browse Copy EDID from Output 1 ▼ to Custom - User ▼ Copy EDID Mode Internal - UHD 600 4K 2CH Custom - UHD 300 4K MULTICH Custom -

1. Click the Copy button.

Upload EDID to Custom - User ▼ Desktop/EDID/edid_test.bin Browse Copy EDID from Output 1 ▼ to Custom - User ▼ Copy EDID Mode

1. In the lower-left corner of the interface, the "Copying..." message will appear as the EDID is uploaded. The copy-result message will vary, depending upon the copy operation.

Copying...

Copy result: Downstream EDID stored to local

In this example, since we copied the downstream EDID to the local EDID, the "Copy result: Downstream stored to local." message is displayed.

Viewing an EDID

1. Click the Manage a Product button and select the connected product from the Select Product drop-down list.
2. Click the Manage EDID tab.

HDCP Status System Manage EDID Update Version Info FW v0.2S

1. Click the Select EDID From Device / Display drop-down list to select the desired EDID.

External Select EDID From Device Internal - UHD 600 4K 2CH Internal - UHD 600 4K MULTICH Custom - UHD 300 4K 2CH Custom - UHD 300 4K MULTICH Custom - 1080P 2CH Custom - 1080P MULTICH Custom - USER External Output 1 Copy EDID From Output 1 Save As View Browse to Custom - User Copy

1. Click the View button.

cal EDID Save As View

1. After a few seconds, Syner-G will also switch to the EDID Editor screen. See the Gefen Syner-G™ User Manual for more information on using the EDID Editor.
2. Click the desired EDID tab to view specified information on the EDID. Note that some sections within a tab use scroll bars to indicate that more information is available.

Gefen Syner-G v2.3.1 Select Function Discover and Configure IP Manage a Product EDID Editor Select EDID From Display Save As View Viewing External New Details Open Save Edit EDID Type General Timings Color Audio HDMI 3D Digital DisplayPort HDMI DVI EDID tabs VGA Signal Level Standard 0.700 : 0.300 : 1.000 V p-p 0.714 : 0.286 : 1.000 V p-p 1.000 : 0.400 : 1.400 V p-p 0.700 : 0.000 : 0.700 V p-p Video Setup Blank Level = Black Level Blank-to-Black setup or pedestal Synchronization Types Supported Separate Sync H and V Signals Comp Sync Signal on Horizontal Comp Sync Signal on Green Serrations Supported Serration on Vertical Sync EDID Size 128 Bytes 256 Bytes

1. Click the Details button.

New Details Open Save Edit EDID Type General Timings Color Audio HDI Details button Digital

1. The EDID Summary window will be displayed. Use the horizontal and vertical scroll bar, as needed, to view the EDID information.

1. Click the button, in the upper-right corner of the EDID Summary window to separate the EDID Summary window from the main Syner-G window:

"X" button Select Function Discover and Configure IP Manage a Product EXRD Editor Select EXRD From Display Save As ViewItag External EDRD Type General Timing Color Audio HDMI 3D Digital DisplayPort HDMI OVI VGA Signal Level Standard Synchronization Types Supported 0.700:0.300:1.000 V p-p Separate Sync H and V Signals 0.714:0.316:1.000 V p-p Comp Sync Signal on Horizontal 1.600:0.450:1.400 V p-p Comp Sync Signal on Green 0.700:0.600:0.700 V p-p Video Setup Serratios Supported Blank Level - Black Level Serratior on Vertical Sync Blank-to-Black setup or putoutal EXRD Sink 129 Bytes 256 Bytes EMD Summary | DO 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F | | 00 | DO FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF F | DO 18 01 02 80 6E 3E 7B 2A 92 2D A3 5A 89 9C 25 | DO 47 01 32 80 6E 3E 7B 2A 92 2D A3 5A 89 9C 25 | DO 47 01 32 80 6E 3E 7B 2A 92 2D A3 5A 89 9C 25 | DO 47 01 32 80 5E 7B 2A 92 2D A3 5A 89 9C 25 | DO 47 01 32 80 5E 7B 2A 92 2D A3 5A 89 9C 25 | DO 47 01 32 80 5E 7B 2A 92 3F E1 B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 B13 B14 B15 B16 B17 B18 B19 B20 B21 B22 B23 B24 B25 B26 B27 B28 B29 B30 B31 B32 B33 B34 B35 B36 B37 B38 B39 B40 B41 B42 B43 B44 B45 B46 B47 B48 B49 B50 B51 B52 B53 B54 B55 B56 B57 B58 B59 B60 B61 B62 B63 B64 B65 B66 B67 B68 B69 B70 B71 B72 B73 B74 B75 B76 B77 B78 B79 B80 B81 B82 B83 B84 B85 B86 B87 B88 B89 B90 B91 B92 B93 B94 B95 B96 B97 B98 B99 B100 C101 C102 C103 C104 C105 C106 C107 C108 C109 C110 C111 C112 C113 C114 C115 C116 C117 C118 C119 C120 C121 C122 C123 C124 C125 C126 C127 C128 C129 C130 C131 C132 C133 C134 C135 C136 C137 C138 C139 C140 C141 C142 C143 C144 C145 C146 C147 C148 C149 C150 C151 C152 C153 C154 C155 C156 C157 C158 C159 C160 C161 C162 C163 C164 C165 C166 C167 C168 C169 C170 C171 C172 C173 C174 C175 C176 C177 C178 C179 C180 C181 C182 C183 C184 C185 C186 C187 C188 C189 C190 C191 C192 C193 C194 C195 C196 C197 C198 C199 C200 C201 C202 C203 C204 C205 C206 C207 C208 C209 C210 C211 C212 C213 C214 C215 C216 C217 C218 C219 C220 C221 C222 C223 C224 C225 C226 C227 C228 C229 C230 C231 C232 C233 C234 C235 C236 C237 C238 C239 C240 header: serial number: version: basic param: chrome info: watabliased: standard: descriptor 1: descriptor 2: descriptor 3): descriptor 4: extension: extension header: video: audio: audio: apker alloc: vendor-spec: VCbCr f(+) video: descriptor 1: descriptor 2: padding: checkrun: manufacturer: product code: serial number: manufacture date: Week D of 2014 wid version: display type: Q Digital Removed Added Off Save

1. Double-click the window title bar of the detached EDID Summary to reattach it to the main window. it to the main Syner-G window.
2. To close the EDID Summary window, either click the ✗ button, in the upper-right corner of the EDID Summary window or click the Details button in the main Syner-G window.

Resetting to Factory Defaults

1. Click the Manage a Product button.
2. Select the connected product from the Select Product drop-down list.
3. Click the System tab.
4. Click the Factory Reset button. Factory-default settings are:

▶ EDID mode is set to Ext. See Setting the EDID Mode (page 14).
▶ Input HDCP is set to VERSION 2.2 AND BELOW.
▶ Output HDCP is set to FOLLOW INPUT for all outputs. See HDCP Settings (page 27).

Discover and Configure IP Manage a Product EDI Select Product EXT-UHD600-14, COM24 HDCP Status System Manage EDID Update Factory Reset

Viewing Signal Status

1. Click the Manage a Product button.
2. Select the connected product from the Select Product drop-down list.
3. Click the Status tab.

Select Function Discover and Configure IP Manage a Product EDID Editor Select Product EXT-UHD600-14, COM24 HDCP Status System Manage EDID Update Input 1 Active Signal No HDCP Unencrypted HPD Low Video Mode HDMI Refresh Output 1 Output 2 Output 3 Output 4 HPD High HPD High HPD Low HPD Low RSENSE High RSENSE High RSENSE Low RSENSE Low HDCP Unencrypted HDCP Unencrypted HDCP Unencrypted HDCP Unencrypted

1. Click the Refresh button, if necessary, to update each field.

HDCP Settings

1. Click the Manage a Product button.
2. Select the connected product from the Select Product drop-down list.
3. Click the HDCP tab.

Select Function Discover and Configure IP Manage a Product EDID Editor Select Product EXT-UHD600-14, COM24 HDCP Status System Manage EDID Update Refresh Input HDCP REJECT VERSION 2.2 AND BELOW VERSION 1.4 AND BELOW Output HDCP 1 FOLLOW INPUT ALWAYS ENCODE 2 FOLLOW INPUT ALWAYS ENCODE 3 FOLLOW INPUT ALWAYS ENCODE 4 FOLLOW INPUT ALWAYS ENCODE

1. Select the input settings:

▶ REJECT - Does not allow HDCP content to be passed through.
▶ VERSION 2.2 AND BELOW - Click this button if the sink device supports HDCP 2.2 and below.
▶ VERSION 1.4 AND BELOW - Click this button if the sink device only supports HDCP 1.4 and below.

5. Select the output settings:

▶ FOLLOW INPUT - Click this button to have the output follow the setting used on the input.
▶ ALWAYS ENCODE - Encodes the output signal with HDCP, regardless of the input signal. Use this feature for displays that require HDCP-encoded content.

Information

The output will always be HDCP 2.2, regardless of the HDCP setting on the input.

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600 MHz

4K ULTRA

1:2 Splitter for HDMI w/HDR

4 Appendix

The Syner-G™ Software Suite provides an easy way to perform firmware updates. Before launching Syner-G™, makre sure that a USB cable is connected between the product and the computer that is running the Syner-G™ software. Refer to the Syner-G™ Software Suite User Manual for more information on using other features with this product.

Automatic Update Procedure

1. Launch the Syner-G™ Software Suite from the Start Menu or using the shortcut from the Windows Desktop.

Gefen Syner-G

1. Click the Manage a Product button.

Select Function Discover and Configure IP Manage a Product EDID Editor Select Product Connected Devices Please select a product to configure. GEFEN SYNER-G

1. Select the product from the Select your product drop-down list.

Select Function Discover and Configure IP Manage a Product EDID Editor Select Product EXT-UHD600-14, COM24 HDCP Status System Manage EDID Update Product: EXT-UHD600-14 Update Method: USB Serial Current Firmware v1.08 asset Latest Firmware Last Checked: Tue Dec 29 15:57:25 2015.Check at Startup Disabled Check for Latest Update Firmware update functionality is currently unavailable for this device. Product Options None Download and Install Download Latest Version to Gefen Syner-G Start 0% Install Download to Computer Save

If the product is not detected by Syner-G™, then the product will not be listed in bold type, within the Select your product drop-down list. Verify the following:

The product is powered and connected to the computer that is running the Syner-G™ Software Suite, using a USB-to-Mini USB cable.
▶ Make sure that the USB driver is installed and functioning correctly under Control Panel. See Verifying the USB Driver (page 29) for more information.

4. Click the Update tab.

Select Function Discover and Configure IP Manage a Product EDID Editor Select Product EXT-UHD600-14, COM24 HDCP Status System Manage EDID Update Product: EXT-UHD600-14 Update Method: USB Serial Current Firmware v1.08 Latest Firmware.Check at Startup Disabled Last Checked: Tue Dec 29 15:57:25 2015.Check for Latest Update Firmware update functionality is currently unavailable for this device. Product Options None Download and Install Download Latest Version to Gefen Syner-G 0% Start Download to Computer Save Install from File Select File to Upload Browse ... Install

1. Click the Start button to begin downloading the firmware.

Select Function Discover and Configure IP Manage a Product EDID Editor Select Product EXT-UHD600-14, COM24 HDCP Status System Manage EDID Update Product: EXT-UHD600-14 Update Method: USB Serial Current Firmware v0.2S Latest Firmware .Check at Startup Disabled Last Checked: Tue Dec 29 15:57:25 2015 .Check for Latest Update Firmware update functionality is currently unavailable for this device. Product Options None Download and Install Download Latest Version to Gefen Syner-G Start 0% Install Download to Computer Save Install from File Select File to Upload Browse ... Install

The Syner-G™ Software Suite will automatically download the firmware file for the selected product. This process should take a few seconds.

Once the download process has completed, the progress bar will indicate 100%, as shown on the next page.

A message will also appear at the bottom of the window, indicating that the firmware file was successfully downloaded.

Download and Install Download Latest Version to Gefen Syner-G 100% Download to Computer Progress bar Install from File Select File to Upload ...

1. Click the Install button to begin installing the software.

All Version to Gefen Syner-G 100% Downloaded Version: 1.07 Start Install Save

1. The installation process will begin and the progress bar will indicate the current status.

Download and Install Download Latest Version to Gefen Syner-G 50% Downloaded Version: 1.07 Download to Computer

1. After the firmware update process has completed, the following message will be displayed.

Release Notes Version 1.07 --- December 15, 2014 - First production Status Firmware Update Success. OK Product Options

1. Click the OK button to dismiss the message box.
2. The procedure is now complete.

Manual Update Procedure

This method can be used if the computer being used does not have an Internet connection. Download the firmware using another computer, then transfer the file to the computer which is connected to the Gefen product and running the Syner-G software.

1. Download the required firmware from the Support section of the Gefen Web site using a computer that has an Internet connection.

Do not extract the file(s) from the .zip file.

1. Launch the Syner-G Software Suite from the Start Menu or using the shortcut from the Windows Desktop.

Gefen Syner-G

1. Click the Manage a Product button.

Select Function Discover and Configure IP Manage a Product EDID Editor Select Product Connected Devices Please select a product to configure.

1. Select the product from the Select your product drop-down list.

Select Function Discover and Configure IP Manage a Product EDID Editor Select Product EXT-UHD600-14, COM24 HDCP Status System Manage EDID Update Product: EXT-UHD600-14 Update Method: USB Serial Current Firmware v1.08 asset Latest Firmware Last Checked: Tue Dec 29 15:57:25 2015.Check at Startup Disabled Check for Latest Update Firmware update functionality is currently unavailable for this device. Product Options None Download and Install Download Latest Version to Gefen Syner-G Start 0% Install Download to Computer Save

If the product is not detected by Syner-G™, then the product will not be listed in bold type, within the Select your product drop-down list. Verify the following:

The product is powered and connected to the computer that is running the Syner-G™ Software Suite, using a USB-to-Mini USB cable.
▶ Make sure that the USB driver is installed and functioning correctly under Control Panel. See Verifying the USB Driver (page 29) for more information.

1. Click the Browse button, under the Install from File section.

Select Function Discover and Configure IP Manage a Product EDID Editor Select Product HDMI Detective Plus, COM11 Booster Manage EDID Update Product: HDMI Detective Plus Current Firmware 2.26 Latest Firmware 2.26 Last Checked: Wed Oct 28 17:58:33 2015 Update Method: USB Serial Check at Startup Enabled Check for Latest Update //- Release Notes Version 2.26 --- August 1, 2014 - Fixed USB Product ID code //- Release Notes Version 2.24 --- January 6, 2014 - First production firmware release Product Options None Download and Install Download Latest Version to Gefen Syner.G Start Install Download to Computer Save Install from File Select File to Upload Browse Install

1. The Select File dialog will be displayed.
2. Select the firmware file. The firmware file must be in .zip format. Do not extract the contents from the .zip file.

3. Click the Open button on the Select File dialog.

4. The selected file will be displayed in the Select File to Upload field.

5. Click the Install button.
6. The installation process will begin and the progress bar will indicate the current status.
7. After the installation process has completed, the following message box will be displayed.

Release Notes Version 1.07 --- December 15, 2014 - First production Status Firmware Update Success. OK Product Options

1. Click the OK button and follow the directions that were provided on the message box. After the installation process has completed, click the OK button in the message box that is displayed.
2. The firmware upgrade process is now complete.

Front of RJ-45 Connector

Diagram of an electronic component with numbered pins (1-8) and a central connector, no text or symbols present.

Gefen recommends the TIA/EIA-568-B wiring option. Use the table below when field-terminating cable for use with Gefen products.

Pin Color Description

1 Orange / White TD+ (Transmit Data, positive differential signal)

2 Orange TD- (Transmit Data, negative differential signal)

3 Green / White RD+ (Receive Data, positive differential signal)

4 Blue Unused

5 Blue / White Unused

6 Green RD- (Receive Data, negative differential signal)

7 Brown / White Unused

8 Brown / White Unused

Information

Shielded CAT-5e (or better) cabling is recommended.

Supported Formats

Resolutions (max.) • 4K DCI-Cinema (4096 x 2160 at 60 Hz, 4:4:4 color space)• 4K Ultra HD (3860 x 2160 at 60Hz, 4:4:4 color space)• 1080p Full HD• 1920x1200 WUXGA• 3840 x 2160p 60 Hz (4:2:0)

Audio • LPCM 7.1• Dolby Atmos®, Dolby® TrueHD• DTS:XTM, DTS-HD Master AudioTM

Connectors, Controls, and Indicators

HDMI In • 1 x Type A, 19-pin female, locking

HDMI Out • 2 x Type A, 19-pin female, locking

USB • 1 x Mini-B

Power • 1 x LED, blue

Input indicator • 1 x LED, green

Output indicators • 2 x LED, green

EDID indicators • 4 x LED, green

EDID selector • 1 x recessed tact switch

Power connector • 1 x locking type

Operational

Maximum pixel clock • 600 MHz
Power input • 5 V DC
Power consumption • 6.5 W
Operating Temperature	• +32 to +122 °F (0 to +50 °C)
Operating Humidity	• 5% to 90% RH, non-condensing
Storage Temperature	• -4 to +185 °F (-20 to +85 °C)
Storage Humidity	• 0% to 95% RH, non-condensing
Pin 18, HDMI output port 1 and 2	• 500 mA (max.) @ 5 V
MTBF	• 300000 hours

Physical

Dimensions (W x H x D)	8.4" x 1" x 3.7" (213mm x 25mm x 93mm), without connectors or feet
Net Weight	0.75 lbs (0.3 kg)

E

EDID

copying 19

downloading 15

uploading 17

viewing 21

W

Warranty Information iii

F

Features viii

L

Licensing iv

0

Operating Notes vi

P

Packing list viii

S

Safety Instructions ii

Specifications 37

Syner-G

copying an EDID 19

downloading an EDID 15

uploading an EDID 17

using 12

viewing an EDID 21

T

Table of Contents x

Technical Support v

U

USB

verifying the USB driver 12

GEFEN

1800 S McDowell Blvd. Petaluma CA 94954

[phone] [phone]

www.gefen.com [e-mail]