Atlona

AT-ETU-SYNC - Audio Visual Accessory Atlona - Free user manual and instructions

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USER MANUAL AT-ETU-SYNC Atlona

Version Release Date Notes

6 Jan 2024 Updated warranty information

Sales, Marketing, and Customer Support

Main Office

Atlona Incorporated

70 Daggett Drive

San Jose, CA 95134

United States

Office: +1.408.962.0515

Sales and Customer Service Hours

Monday - Friday: 6:00 a.m. - 4:30 p.m. (PST)

http://atlona.com/

International Headquarters

Atlona International AG

Tödistrasse 18

8002 Zürich

Switzerland

Office: +41.43.508.4321

Sales and Customer Service Hours

Monday - Friday: 09:00 - 17:00 (UTC +1)

Operating Notes

Atlona AT-ETU-SYNC - Operating Notes - 1

IMPORTANT: Visit http://www.atlona.com/product/AT-ETU-SYNC for the latest firmware updates and User Manual.

Warranty

Atlona AT-ETU-SYNC - Warranty - 1

To view the product warranty, use the following link or QR code:

https://atlona.com/warranty/.

Safety and Certification

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCT THE RISK OF

ELECTRIC SHOCK

DO NOT OPEN ENCLOSURE OR EXPOSE

TO RAIN OR MOISTURE.

NO USER-SERVICEABLE PARTS

INSIDE REFER SERVICING TO

QUALIFIED SERVICE PERSONNEL.

Atlona AT-ETU-SYNC - CAUTION - 1

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance instructions in the literature accompanying the product.

Atlona AT-ETU-SYNC - CAUTION - 2

The information bubble is intended to alert the user to helpful or optional operational instructions in the literature accompanying the product.

  1. Read these instructions.
  2. Keep these instructions.
  3. Heed all warnings.
  4. Follow all instructions.
  5. Do not use this product near water.
  6. Clean only with a dry cloth.
  7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
  8. Do not install or place this product near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

  9. Do not defeat the safety purpose of a polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

  10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the product.
  11. Only use attachments/accessories specified by Atlona.
  12. To reduce the risk of electric shock and/or damage to this product, never handle or touch this unit or power cord if your hands are wet or damp. Do not expose this product to rain or moisture.
  13. Unplug this product during lightning storms or when unused for long periods of time.
  14. Refer all servicing to qualified service personnel. Servicing is required when the product has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the product, the product has been exposed to rain or moisture, does not operate normally, or has been dropped.

Atlona AT-ETU-SYNC - CAUTION - 3

Atlona AT-ETU-SYNC - CAUTION - 4

Atlona AT-ETU-SYNC - CAUTION - 5

Atlona AT-ETU-SYNC - CAUTION - 6

Atlona AT-ETU-SYNC - CAUTION - 7

Atlona AT-ETU-SYNC - CAUTION - 8

Atlona AT-ETU-SYNC - CAUTION - 9

FCC Compliance

FCC Compliance and Advisory Statement: This hardware device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference received including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed or used in accordance with the instructions, may cause harmful interference to radio communications. However there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1) reorient or relocate the receiving antenna; 2) increase the separation between the equipment and the receiver; 3) connect the equipment to an outlet on a circuit different from that to which the receiver is connected; 4) consult the dealer or an experienced radio/TV technician for help. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Where shielded interface cables have been provided with the product or specified additional components or accessories elsewhere defined to be used with the installation of the product, they must be used in order to ensure compliance with FCC regulations.

© 2024 Atlona Inc. All rights reserved. "Atlona" and the Atlona logo are registered trademarks of Atlona Inc. Pricing, specifications and availability subject to change without notice. Actual products, product images, and online product images may vary from images shown here.

Atlona AT-ETU-SYNC - Copyright, Trademark, and Registration - 1

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Dolby, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. DTS, the Symbol, DTS and the Symbol together, and Digital Surround are registered trademarks and/or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.

All other trademark(s), copyright(s), and registered technologies mentioned in this document are the properties of their respective owner(s).

Table of Contents

Introduction 6

Features 6

Package Contents 6

Panel Description 7

Installation

Connection Diagram 8

Device Operation 9

Selecting an EDID 9

Learning an EDID 10

Performing System Tests 12

In-Line Testing 12

Source Testing 14

Sink Testing 14

DDC Reclocking 14

Command Line 15

Configuration 15

Command List 17

Appendix

Updating the Firmware 19

Specifications 21

Introduction

The Atlona Etude™ Sync (AT-ETU-SYNC) provides EDID emulation and Hot Plug Detect communication between HDMI® sink and source devices. It detects and corrects for signal integrity issues associated with cabling or connections, and can resolve compatibility problems between a source and sink. The Etude Sync is compatible with high dynamic range (HDR) formats and is HDCP 2.2 compliant. It supports 4K/UHD video @ 60 Hz with 4:4:4 chroma sampling, as well as HDMI data rates up to 18 Gbps. In addition to addressing HDMI signal and device-related issues, the Etude Sync reports HDCP compliance at the source and destination, and can manage EDID communication with the source. This device is ideal for AV system troubleshooting as well as ensuring reliable, consistent performance.

The Etude Sync is for residential and commercial applications with the latest as well as emerging 4K/UHD and HDR sources and displays. It is compatible with all video resolutions, audio formats, and color space formats supported in the HDMI 2.0a specification, plus the ability to pass metadata for HDR content. The Etude Sync includes Atlona's award-winning 10-year limited product warranty and customer support services, so that integrators can specify, purchase, and install with confidence.

Features

  • 4K/UHD capability @ 60 Hz with 4:4:4 chroma sampling, plus support for HDR (High Dynamic Range) formats
    • Supports video, audio, and color space formats in the HDMI 2.0a specification
  • HDCP 2.2 and 1.4
  • LPCM 7.1 audio, Dolby® Digital, Dolby Digital Plus, Dolby Atmos®, Dolby TrueHD, DTS:X™, and DTS-HD Master Audio™
  • 3D pass through
    • 10 EDID modes
  • Allows "learning" of EDID from a sink device
    • Essential tool for testing and troubleshooting connectivity issues in any system
  • Front-panel indicators provide power and signal status information for +5 volt source supply, hot plug detect, and HDCP
    • Restores +5 volt and HPD signals
  • Compact and portable

Package Contents

1 x AT-ETU-SYNC
1 x USB to mini-USB cable
1 x 5V DC / 1.2A power supply
1 x Mounting brackets (pair)
1 x Installation Guide

Panel Description

Atlona AT-ETU-SYNC - Panel Description - 1

text_image 1 Front Rear ATLONA® — HDCP — PWR SOURCE SINK 4 5V HPD TEST LEARN EDID HDMI 52 3 6 7 8 9 10 11

Atlona AT-ETU-SYNC - Panel Description - 2

text_image AT-ETU-SYNC HDMI IN HDMI OUT FW PWR

1 PWR

Glows red when the unit is powered.

2 SOURCE

Indicates the source status. Refer to Performing System Tests (page 12) for more information.

3 SINK

Indicates the sink status. Refer to Performing System Tests (page 12) for more information.

4 5V

Reports the status of the 5V signal from the source device. Refer to Performing System Tests (page 12) for more information.

5 HPD

Reports the Hot-Plug Detect (HPD) status from the sink device. Refer to Performing System Tests (page 12) for more information.

6 TEST

Press this button to begin the test procedure. Refer to Performing System Tests (page 12) for more information.

7 LEARN

This LED indicator will glow bright green when the switcher is powered. Refer to Learning an EDID (page 10) for more information.

8 EDID

Turn this dial to select the desired EDID mode. Refer to Selecting an EDID (page 9) for more information.

9 HDMI IN

Connect an HDMI cable from the source to this port.

10 HDMI OUT

Connect an HDMI cable from the sink (display) to this port.

11 FW / PWR

Connect the included USB cable from a computer to this port. This port is used to power the AT-ETU-SYNC and to update firmware.

Installation

  1. Connect an HDMI cable from the source to the HDMI IN port on the AT-ETU-SYNC.
  2. Connect an HDMI cable from the sink (display) to the HDMI OUT port on the AT-ETU-SYNC.

Atlona AT-ETU-SYNC - Installation - 1

IMPORTANT: The AT-ETU-SYNC is a High Dynamic Range (HDR) device. For best performance, use premium HDMI cables that are HDR-certified. The HDMI cable between the AT-ETU-SYNC and the display (sink) and the should not exceed 15 feet (4.5 meters).

  1. Connect the included 5V DC power supply to the FW / PWR port on the AT-ETU-SYNC.
  2. Connect the 5V DC power supply to an available AC outlet.

Connection Diagram

The illustration below, shows the proper location of the AT-ETU-SYNC in a basic source-sink setup. The location of the AT-ETU-SYNC will vary, depending on the system. Before using the AT-ETU-SYNC as an EDID emulator, an EDID must be selected or learned. Refer to Selecting an EDID (page 9) and Learning an EDID (page 10) for more information.

Atlona AT-ETU-SYNC - Connection Diagram - 1

flowchart
graph TD
    A["AT-ETU-SYNC"] -->|Video| B["HD/UHD Source"]
    B -->|Video| C["Display (Sink)"]

Device Operation

Selecting an EDID

The AT-ETU-SYNC includes 10 EDID modes, which can be selected using the EDID dial.

Mode Description Mode Description
0Learn mode54K 60 4:2:0 / multichannel (HD lossless)
11080p 3D / 2 channel64K 60 4:2:0 HDR / 2 channel
21080p 3D / multichannel (lossless)74K 60 4:2:0 HDR / multichannel (HD lossless)
31080p DVI84K 60 4:4:4 8-bit / 2 channel
44K 60 4:2:0 / 2 channel94K 60 4:4:4 8-bit / multichannel (HD lossless)
  1. Power the AT-ETU-SYNC.

  2. Rotate the EDID dial to the desired EDID mode (0 - 9). Refer to the table above for a listing of available EDID modes.

Atlona AT-ETU-SYNC - Selecting an EDID - 1

text_image ATLONA® HDMI — HDCP — 5V TEST LEARN EDID PWR SOURCE SINK HPD EDID dial

Atlona AT-ETU-SYNC - Selecting an EDID - 2

IMPORTANT: By default, EDID mode 0 is blank. If an EDID has not been saved to mode 0, then refer to Learning an EDID (page 10) for information.

  1. Connect an HDMI cable from the display to the HDMI OUT port on the AT-ETU-SYNC.
  2. Connect another HDMI cable from the source to the HDMI IN port on the AT-ETU-SYNC.
  3. Power the source.
  4. Power the sink device.
  5. The source will use the selected EDID mode when sending audio/video data to the sink device.

Atlona AT-ETU-SYNC - Selecting an EDID - 3

NOTE: The EDID dial can be set to any EDID mode, while the AT-ETU-SYNC is powered and connected to the system.

Learning an EDID

The AT-ETU-SYNC has the ability to learn the EDID from another device, using EDID mode 0. Once learned, the EDID data will be read by the source, providing all the necessary details of the type of signal that will be sent to the sink device.

  1. Disconnect the AT-ETU-SYNC from the system.
  2. Power the AT-ETU-SYNC.
  3. Rotate the EDID dial to EDID mode 0, as shown.

Atlona AT-ETU-SYNC - Learning an EDID - 1

text_image ATLONA® —HDCP — 5V TEST LEARN EDID mode 0 HDMI PWR SOURCE SINK HPD
  1. Connect an HDMI cable from the sink device to the HDMI OUT port on the AT-ETU-SYNC. Make sure that the sink device is powered-on.

Atlona AT-ETU-SYNC - Learning an EDID - 2

text_image AT-ETU-SYNC Display (Sink)
  1. Press and hold the LEARN button on the AT-ETU-SYNC until the HPD light glows green.

Atlona AT-ETU-SYNC - Learning an EDID - 3

text_image ATLONA® — HDCP — 5V TEST LEARN EDID PWR SOURCE SINK HPD HDMI
  1. Release the LEARN button.

During the process, the LEARN button will flash blue as the EDID data is copied into memory.

Atlona AT-ETU-SYNC - Learning an EDID - 4

text_image ATLONA® — HDCP — 5V TEST LEARN EDID PWR SOURCE SINK HPD

Flashes blue while learning EDID

If the EDID was successfully learned, then the LEARN button will turn off. If an error was encountered during the operation, then the LEARN button will flash red.

If an error is encountered, disconnect the power from the AT-ETU-SYNC, power-cycle the sink device, then repeat steps 4 through 6. If after several attempts, the error is encountered, then this may indicate that the sink device has a bad or corrupt EDID.

LED/Button State Description
LEARN Flashingblue EDID being learned.
Off EDID learned successfully.
Flashing red Error learned EDID.
Bad or corrupt EDID on sink. No sink device present or detected. Make sure sink is powered. Check for proper connection between sink device and AT-ETU-SYNC. Possible bad cable.
HPD Solid greenSink device OK.
Off Sink device not detected.
  1. Reconnect the source (or other intermediate device) to the HDMI IN port on the AT-ETU-SYNC. The source will read the EDID data stored in EDID mode 0 and use this information to send the proper audio and video formats to the sink device.

Atlona AT-ETU-SYNC - Learning an EDID - 5

NOTE: EDID data will remain in EDID mode 0, even after power is disconnected. To learn a new EDID and overwrite the existing EDID data in mode 0, repeat steps 1 through 6.

Performing System Tests

The AT-ETU-SYNC features a TEST button which tests the source, sink, or the entire system to aid in troubleshooting connectivity issues.

In-Line Testing

  1. Power the AT-ETU-SYNC.

  2. Position the AT-ETU-SYNC between the source and sink. The actual position of the AT-ETU-SYNC will depend upon the setup. In the illustration, below, an intermediate device (such as a switcher, splitter, or matrix) has been introduced. If no intermediate devices are present, then connect the AT-ETU-SYNC between the source and the display (sink).

- Problem is suspected between the sink and any upstream devices:

a. Connect an HDMI cable from the intermediate device to the HDMI IN port on the AT-ETU-SYNC.
b. Connect an HDMI cable from the HDMI OUT port on the AT-ETU-SYNC to the display (sink).

- If the problem is suspected between the source and the intermediate device(s):

a. Connect an HDMI cable from the source to the HDMI IN port on the AT-ETU-SYNC.
b. Connect an HDMI cable from the HDMI OUT port on the AT-ETU-SYNC to the intermediate device.

Atlona AT-ETU-SYNC - In-Line Testing - 1

flowchart
graph LR
    A["Source"] -->|Video| B["AT-ETU-SYNC"]
    B --> C["Intermediate Device"]
    C --> D["AT-ETU-SYNC"]
    D -->|Video| E["Display (Sink)"]
    B -->|OR| D
  1. Press and release the TEST button on the front panel of the AT-ETU-SYNC.

Atlona AT-ETU-SYNC - In-Line Testing - 2

text_image ATLONA® — HDCP — 5V TEST LEARN EDID PWR SOURCE SINK HPD HDMI
  1. The SOURCE, SINK, 5V, and HPD indicators will display the current testing results. Refer to the table, below.

Atlona AT-ETU-SYNC - In-Line Testing - 3

text_image ATLONA® — HDCP — PWR SOURCE SINK 5V TEST LEARN EDID HDMI
LED State Description
SOURCE Solid green Source is HDCP 2.2.
Flashing green Source is HDCP 1.4.
Solid red The source is not HDCP-compliant.
SINK Solid green Sink is HDCP 2.2.
Flashing green Sink is HDCP 1.4.
Solid red Sink is not HDCP-compliant.
5V Solid red Signal is out of range.
Solid green Signal from the source is present and is within the range of 4.7 V to 5.3 V DC.
Off No source detected.Check that a source device is connectedVerify the integrity of the HDMI cable connected to the source device
HPD Solid red HPD is “low” and in the range of 0 V to 0.8 V DC.
Solid green HPD is “high” and in the range of 2.0 V to 5.3 V DC.
Off No sink device is detected.Check that a sink device is connected.Verify the integrity of the HDMI cable connected to the sink.

Atlona AT-ETU-SYNC - In-Line Testing - 4

NOTE: If either the HPD or 5V LED indicator alternates between green and red, then this indicates that the voltage level is on the edge of acceptance. If this occurs, try using shorter HDMI cables (on both ends). It is also possible that the remote device is not providing the sufficient voltage levels. The minimum requirement is 4.7 V DC for the 5 V signal and 2.0 V DC for HPD.

  1. After the test procedure is complete all LED indicators, except for the PWR indicator, will turn off.

Source Testing

  1. Power the AT-ETU-SYNC.
  2. Connect an HDMI cable from the source to the HDMI IN port on the AT-ETU-SYNC.
  3. Press and release the TEST button on the front panel of the AT-ETU-SYNC.
  4. The SOURCE and 5V indicators will display the testing results. Note that since a sink device is not present, the HPD and SINK indicators are ignored. Refer to the table on the previous page.

Sink Testing

  1. Power the AT-ETU-SYNC.
  2. Connect an HDMI cable from the sink to the HDMI OUT port on the AT-ETU-SYNC.
  3. Press and release the TEST button on the front panel of the AT-ETU-SYNC.
  4. The SINK and HPD indicators will display the testing results. Note that since a source device is not present, the 5V and SOURCE indicators are ignored. Refer to the table on the previous page.

Atlona AT-ETU-SYNC - Sink Testing - 1

NOTE: When the EDID dial is set to EDID mode 0, during a test procedure, the LEARN button will glow blue. If the EDID dial is set to any other mode, then the LEARN button will remain "off". Setting the EDID mode will not affect the results of the test procedure.

DDC Reclocking

DDC relocking, sometimes referred to as “clock stretching”, is method for correcting sync issues on the DDC line. The DDC line (also known as the I²C bus) is part of the HDMI interface and is responsible for transmitting EDID and HDCP information from the sink to the source. The DDC line contains two signal lanes: SDA (data) and SCL (clock). Most of the time, the timing between these two lanes is correct. However, lengthy cables and/or intermediate devices between the source and sink, can introduce synchronization problems between these two lanes. This can result in a variety of issues, such as flashing picture, drop-outs, artifacts, and incorrect resolution.

Placing the AT-ETU-SYNC in-line, between the source and sink, will usually correct these issues. Experimenting with the position of the AT-ETU-SYNC, within the system - particularly when intermediate devices are installed - may be necessary to obtain the correct results. If the problem persists, contact an Atlona Technical Support Engineer for assistance.

Atlona AT-ETU-SYNC - DDC Reclocking - 1

NOTE: Some HDMI devices do not support clock-stretching.

Command Line

This section provides a short list of commands available for the AT-ETU-SYNC.

Configuration

In order to use these commands, the AT-ETU-SYNC must be connected to a computer from which the commands are issued.

  1. Connect a USB-A to mini-USB cable between the computer and the FW port on the AT-ETU-SYNC.

Atlona AT-ETU-SYNC - Configuration - 1

IMPORTANT: The USB type-A port on the computer must be able to provide 5V 1A of power.

Atlona AT-ETU-SYNC - Configuration - 2

text_image Firmware port HDMI IN HDMI OUT FW PWR AT-ETU-SYNC
  1. Once connected to the computer a COM port will be created, as shown in the example below.

Atlona AT-ETU-SYNC - Configuration - 3

text_image Device Manager File Action View Help > Computer > Disk drives > Display adapters > Firmware > Human Interface Devices > Keyboards > Memory technology devices > Mice and other pointing devices > Monitors > Network adapters > Other devices ✓ Ports (COM & LPT) USB Serial Device (COM6) > Print queues > Printers > Processors > RealManage > Security devices > Software components > Software devices > Sound, video and game controllers > Storage controllers > System devices > Universal Serial Bus controllers > Universal Serial Bus devices USB Connector Managers

Device Operation

  1. Launch the desired client. Atlona recommends the Hercules client, available here:

https://www.hw-group.com/software/hercules-setup-utility

  1. Configure the following RS-232 settings in the client:

Baud rate: 115200

Data bits: 8

Parity: 1

Flow control: None

Command List

Commands are case-sensitive. If the command fails or is entered incorrectly, then the feedback is "Command FAILED". Commands are sent using RS-232. There should be a least a 500 millisecond delay between each command sent to the unit.

Atlona AT-ETU-SYNC - Command List - 1

IMPORTANT: Each command is terminated with a carriage-return (0x0d) and the feedback is terminated with a carriage-return and line-feed (0x0a).

Command Description

EDIDRead Reads the EDID saved to the AT-ETU-SYNC mode 0 memory bank.
EDIDWrite Writes the specified EDID to the AT-ETU-SYNC mode 0 memory bank.
Version Displays the current firmware version of the unit.

EDIDRead

Reads the EDID saved to the AT-ETU-SYNC mode 0 memory bank.

Syntax

EDIDRead

This command does not require any parameters

Feedback

EDIDRead

Feedback

EDIDRead
00FFFFFFFFFFFFF004C2DCB0B000000000D180103
804728782AD691A7554EA0250C5054BFEF80714F
810081C081809500A9C0B3000101565E00A0A0A0
295030203500C48E2100001A023A801871382D40
582C4500C48E2100001E000000FD00184B1B5A19
000A202020202020000000FC0053333244383530
0A2020202020011802031CF148900411F1303122
022230907078301000066030C00100080023A801
871382D40582C4500C48E2100001E023A80D0723
82D40102C4580C48E2100001E011D007251D01E2
06E285500C48E2100001E011D00BC52D01E20B82
85540C48E2100001E0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

Device Operation

EDIDWrite

Writes the specified EDID to the AT-ETU-SYNC mode 0 memory bank. If the operation is successful, the raw EDID data will be displayed as feedback. Otherwise, the "Command FAILED" message will be returned with the feedback.

Syntax

EDIDWrite X

Parameter Description Range

X EDID data Hexadecimal (256 characters)

Example

EDIDWrite

00FFFFFFFFFFFF004C2DCB0B00000000D180103 804728782AD691A7554EA0250C5054BFEF80714F 810081C081809500A9C0B3000101565E00A0A0A0 295030203500C48E2100001A023A801871382D40 582C4500C48E2100001E000000FD00184B1B5A19 000A2020202020202000000FC0053333244383530 0A2020202020011802031CF148900411F1303122 022230907078301000066030C00100080023A801 871382D40582C4500C48E2100001E023A80D0723 82D40102C4580C48E2100001E011D007251D01E2 06E285500C48E2100001E011D00BC52D01E2OB82 85540C48E2100001E0000000000000000 A2

Feedback

EDIDWrite

00FFFFFFFFFFFFF004C2DCB0B000000000D180103 804728782AD691A7554EA0250C5054BFEF80714F 810081C081809500A9C0B3000101565E00A0A0A0 295030203500C48E2100001A023A801871382D40 582C4500C48E2100001E000000FD00184B1B5A19 000A2020202020202000000FC0053333244383530 0A2020202020011802031CF148900411F1303122 022230907078301000066030C00100080023A801 871382D40582C4500C48E2100001E023A80D0723 82D40102C4580C48E2100001E011D007251D01E2 06E285500C48E2100001E011D00BC52D01E2OB82 85540C48E2100001E0000000000000000 A2

Version

Displays the current firmware version of the AT-ETU-SYNC.

Syntax

Version

This command does not require any parameters

Example

Version

Feedback

v2.0.6

Appendix

Updating the Firmware

Requirements:

  • AT-ETU-SYNC
  • Firmware file
  • Computer
    • USB-A to USB mini-B cable

  • Check the bottom of the AT-ETU-SYNC and identify the hardware revision:

Atlona AT-ETU-SYNC - Updating the Firmware - 1

text_image ATLONA® www.atlona.com Serial No. 0070300017101800003 Rev. A Model No. AT-ETU-SYNC Tel: 1 (877) 536-3976 Int: 1 (408) 962-0515 C E F C X DESIGNED IN THE USA - MANUFACTURED IN TAIWAN
  • If the Rev letter (shown on the sticker on the bottom of the unit) is A, then update using the 1.x firmware.
    • If the Rev letter is B or later, then update using the 2.x firmware.

Atlona AT-ETU-SYNC - Updating the Firmware - 2

text_image ATLONA® HDMI 5V TEST LEARN EDID PWR SOURCE SINK HPD Firmware portTEST button AT-ETU-SYNC HWMI IN HDMI OUT PWR FW
  1. Disconnect power from the AT-ETU-SYNC.
  2. While holding down the TEST button, Connect a USB-A to USB mini-B cable between the PC and the firmware port on the AT-ETU-SYNC. The unit will be powered by the USB cable.

Appendix

  1. A virtual USB drive will be created and the folder of this drive will be displayed. If this folder is not displayed automatically, then select the drive from within Windows Explorer (Windows) or the Finder (Mac).

  2. Delete all files from the drive, if any are present.

  3. Drag-and-drop the firmware file to the drive. The folder will automatically close after the firmware file has been copied to the drive. The LEARN button will flash during the update procedure.

  4. After the LEARN button stops flashing, disconnect the USB cable from both the computer and the AT-ETU-SYNC.

  5. The firmware update process is complete.

Specifications

Video
Signal Input - HDMIOutput - HDMI
Copy Protection HDCP 1.4 / 2.2
Pixel Clock 600 MHz
UHD/HD/SD 4096×2160@24/2530/50/60Hz1280x720p@50/59.94/60Hz
3840×2160@24/25/30/50/60Hz720x576p
2048x1080p720x576i
1920x1080p@23.98/24/25/29.97/30/50/59.94/60Hz720x480p
720x480i
1920x1080i@50/59.94/60Hz
VESA2560x16001360x768
All resolutions are 60Hz2048x15361280x1024
1920x12001280x800
1680x10501152x768
1600x12001024x768
1440x900800x600
1400x1050640x480
1366x768
Color Space YUV, RGB
Chroma Subsampling 4:4:4, 4:2:2, 4:2:0
Audio
HDMI Output PCM 2.0LPCM 5.1LPCM 7.1Dolby®DigitalDolby Digital PlusTMDolby TrueHDDolby Atmos®DTS®Digital SurroundTMDTS-HD Master AudioTMDTS:X®
Bit Rate 24 Mbits/s max
Sample Rate 32 kHz, 44.1 kHz,48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz, 192 kHz
Resolution / Distance 4K/UHD - Feet / Meters 1080p - Feet / Meters
HDMI IN/OUT 15 5 30 10
Buttons and Indicators
Buttons:TEST, LEARNEDID2 x buttons, momentary, tact-type1 x Rotary switch
Indicators:POWERSOURCE, SINK, 5V, HPD1 x RED4 x GREEN
Connectors
HDMI IN1 x Type A, 19-pin female
HDMI OUT1 x Type A, 19-pin female
FW / PWR1 x Mini-USB

Appendix

Environmental Fahrenheit Celsius
Operating Temperature +32 to +122 0 to +50
Storage Temperature -4 to +140 -20 to +60
Operating Humidity (RH) 20% to 90%, non-condensing
Power
Consumption 5.2 W
External Power Supply 100 - 240 V AC, 50/60 HzOutput: 5 V / 1.2 A DC
Dimensions (H x W x D) Inches Millimeters
Unit 1.02 x 4.29 x 3.50 26 x 109x 89
Unit (w/feet) 1.02 x 4.29 x 3.7426 x 109 x 95
Power Supply (AT-PS-51-U)2.3 x 4.4 x 2.858 x 111 x 71
WeightPoundsKilograms
Device0.60.27
Certification
DeviceCE, FCC
Power SupplyCE, FCC, cULus, RoHS, CCC, RCM
Compliance
NDAA-899Yes
TAAYes
Warranty
DeviceTo view the product warranty, use the following link:https://atlona.com/warranty
Manual assistant
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Product information

Brand : Atlona

Model : AT-ETU-SYNC

Category : Audio Visual Accessory