Vello

LW-500-U - Camera remote Vello - Free user manual and instructions

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USER MANUAL LW-500-U Vello

natural_image Close-up of a black DSLR camera with attached power cord and control buttons (no visible text or symbols)

Thank you for choosing Vello

The Extendá is a Wi-Fi DSLR remote which provides wireless camera control from your smartphone, tablet, PC, or Mac. You can take a photograph, start and stop video, or alter most camera settings using your portable device. In addition to streaming the images to clients, you can safely back up your photos by uploading them directly to iCloud or Dropbox while you shoot.

Table of Contents

LW-100 Overview......4

LW-500 Overview....5

App Screen Overview......6

Charging the Extendá 7

Charging Other Devices ....7

Replacing the LW-500's Battery......7

Extendá Setup......8

Connect to Wi-Fi hotspot....9

Remote Capture ....10

Camera Settings....11

Live View 12

Grid 15

White Balance 16

Quality JFEG 17

Metering Mode 18

Video 19

Time Lapse Ⓤ......20

Focus Stack 21

Advanced Bracketing EV 22

Auto View 23

Browse 24

Settings 25

Third-Party Tethering (LW-500 only).....26

Appendix A 28

Appendix B....29

Appendix C....30

Appendix D....31

Precautions....33

FCC Statement......33

Firmware Updates ....34

Troubleshooting....34

Specifications 35

One-Year Limited Warranty ......36

Vello LW-500-U - Table of Contents - 1

text_image Technical diagram of a device with labeled components including I/O ports, RESET, and internal ports

LW-100 Overview

Remote

  1. Status LEDs
  2. Battery charging port
  3. Reset button
  4. Lanyard port
  5. 1/4"-20 tripod mount
  6. Power switch
  7. Standard-A USB port
  8. Ethernet/network port

Also Included

  • Micro-B USB cable
  • Mini-B USB cable
    • Hot-shoe to 1/4"-20 male post adapter
  • Lanyard

Vello LW-500-U - Also Included - 1

text_image Technical diagram of a device with numbered parts, showing front and side views with labeled ports and connectors.

LW-500 Overview

Remote

  1. Status LEDs
  2. Reset button
  3. Battery charging port
  4. Power switch
  5. Standard-A USB port
  6. Battery compartment
  7. Wheel lock
  8. Shoe-mount
  9. 1/4"-20 mounting socket

Also Included

  • Mini-B USB cable
  • Micro-B USB cable
  • USB 3.0 cable
    • Rechargeable lithium-ion battery

Vello LW-500-U - Also Included - 1

text_image M EV 3.335 2 05.6 ISO 18000 DELLO 41 Vello Video Focus Stacking Advanced Reclining White Source 5 6 Quality Previewing View Off Browser

App Screen Overview

Remote

  1. Camera Settings
  2. Camera
  3. Camera Battery Status

  4. App Settings

  5. Auto Foucus (Sony Only)
  6. Shutter Button

Charging the Extendá

Use the Micro-B USB cable to connect the Extendá to a power source, such as a USB power adapter or powered USB port.

LW-100

- Battery status:

Turns orange when the battery power is low.

- Battery charging status:

Orange when the battery is charging.

LW-500

- Battery status:

Flashes red when battery power is low. Orange when the battery is charging. Green when the battery is fully charged.

Charging Other Devices

You can charge devices, such as a smartphone, by using a compatible USB cable to connect your mobile device to the Extendá's USB port while the Extendá is turned on.

Replacing the LW-500's Rechargeable Battery

  1. Pull down on the battery compartment cover's latch.

  2. Insert a screwdriver or included pick into the notches, and pry open the compartment cover.

Vello LW-500-U - Replacing the LW-500's Rechargeable Battery - 1

natural_image Close-up of a hand inserting a blue plastic clip into a black electronic device with ports and labels (no readable text or symbols)

Vello LW-500-U - Replacing the LW-500's Rechargeable Battery - 2

natural_image Close-up of a black DSLR camera with attached cable and ventilation cover (no visible text or symbols)

Extendá Setup

Install the Extendá app

You will need to install the Extendá app onto your mobile device (iOS ^ 8.0 or Android ^TM 4.0 and above) or Mac or PC computer (Mac OS X 10.10 and above or Windows ^ XP and above).

  1. Mount the Extendá onto your camera. For Sony users, read through Appendix A to set up your camera before proceeding.

  2. Use a compatible USB cable to connect the Extendá's USB port to your camera's USB/AV port.

  3. Turn the Extendá and your camera on.

Note: Some cameras use specific cables for this operation, which are not supplied.

Vello LW-500-U - Install the Extendá app - 1

text_image Settings Airplane Mode Wi-Fi EXTENDA-12345 Bluetooth On Notification Center Control Center Do Not Disturb General Sounds Wallpapers & Brightness Privacy Wi-Fi EXTENDA-12345 CHOOSE A NETWORK... Wi-Fi Network HP-Print-ce-LaserJet 400 GUEST Other...

Connect to the Extendá Wi-Fi hotspot

System status indicator:

LW-100: Flashing green when the Extendá is creating a Wi-Fi hotspot. Solid green when the hotspot is established.

LW-500: 5G flashes blue when the Extendá is creating a Wi-Fi hotspot. Solid blue when the hotspot is established.

  1. After turning on the Extendá, wait for the system status indicator light to turn solid.

  2. Connect to the Extendá Wi-Fi hotspot [Extendá-XXXX] in your device settings.

Launch the Extendá app on your device.

Important: Please visit Vellogear.com to check the compatible Extendá features with your specific camera model.

Vello LW-500-U - System status indicator: - 1

natural_image Interior view of a modern living room with sofa, coffee table, and large piano (no visible text or symbols)

Remote Capture

The essential feature of the Extendá is wirelessly capturing photos from your own device.

  1. Set up your shot with your camera, and make sure everything is in focus.

  2. Select the shutter release button to take a picture.

Vello LW-500-U - Remote Capture - 1

text_image M EV -3.333 2 05.6 ISO 16000 D810 M P A S EV -3.333 4 7.646 -1310 -1 2.446 Shutter speed 2 13/10 18/10 2 25/10 3 Aperture 15.6 P45 45 15.6 15.3 87.2 ISO speed 16000 10000 2800 16000 20000 25400 Auto-view Video Mouse Stacking Admiralbracketing WhiteBalance Quality Hearing View On Focus Browns

Camera Settings

You can alter your camera's shooting modes and exposure settings, such as aperture, ISO, shutter speed, and exposure compensation.

Some cameras have the ability to change shooting modes.

Note: Exposure step 0.5 is not supported with Sony cameras.

Vello LW-500-U - Camera Settings - 1

natural_image Interior view of a modern living room with sofa, coffee table, and large piano (no visible text or symbols)

Live View

Live view shows what the camera is shooting in real time on the screen of your device. Your device's screen is usually larger than the one on your camera; this allows you to view the image with greater detail.

Note: Select Canon cameras will exit Live View after each shot. To work continuously in Live View, disable image preview from your camera's menu.

Select 📊 on the toolbar to switch into live viewing.

Vello LW-500-U - Live View - 1

natural_image Interior view of a modern living room with beige sofas, patterned rug, and framed artwork on the wall (no visible text or symbols)

Touch Focus

Touch focus makes it easy to choose a focus point for the camera by touching an area on the screen of your device. (Not available for Sony cameras.)

Select anywhere on the screen of your mobile device to select a focus point.

Note: If you are using a Canon camera, be sure to enable Live View Shooting from the camera's menu.

If you are using a Nikon camera, touch focus will not work if the AF area is set to Face Detection or Continuous Servo AF (AF-C).

Vello LW-500-U - Touch Focus - 1

natural_image Interior view of a modern living room with sofa, coffee table, and piano (no visible text or symbols)

Pinch to Zoom Manual Focus

Pinch to zoom allows you to use two fingers on your screen, and zoom in and out while previewing images. This is handy when you need to make sure that everything is in focus. (Not available during video recording or on Sony cameras.)

Vello LW-500-U - Pinch to Zoom Manual Focus - 1

The manual focus feature allows you to adjust the focal plane forward or backward. The depth of the focal plane varies depending on focal length, distance to subject, and aperture. (Not available for Sony cameras.)

Vello LW-500-U - Pinch to Zoom Manual Focus - 2

natural_image Interior view of a modern living room with sofa, coffee table, and large windows (no visible text or symbols)

Grid

Displays a rule-of-thirds grid over the main picture view.

Vello LW-500-U - Grid - 1

text_image M EV-3.333 2.05.6 ISO 16000 D810 Auto Daylight Fluorescent ✓ Tungsten Flash Cloudy Shade Color Temperature Preset

White Balance

Vello LW-500-U - White Balance - 1

White balance is used to match you cameras, color profile to the utilized light source. The goal is to render more realistic (natural) colors in your photo or video.

  1. Select White Balance to open the menu.

  2. Choose your setting while viewing the change in realtime.

Vello LW-500-U - White Balance - 2

text_image M EV-3.333 2.05.6 ISO 16000 D810 JPEG Basic ✓ JPEG Normal JPEG Fine TIP (RGB) NEF (Raw) NEF+Basic NEF+Normal NEF+Fine

Quality

Vello LW-500-U - Quality - 1

Choose either JPEG or RAW image files with highest image quality (largest file size) to lowest image quality (smallest file size).

  1. Select Quality from the settings area.

  2. Choose a quality setting.

Vello LW-500-U - Quality - 2

text_image M EV-3.333 2.05.6 ISO 16000 D810 Center-Weighted Matrix Spot Highlight-weighted

Metering Mode

Metering allows the camera to evaluate exposure by prioritizing parts of the image.

  1. Select Metering from the settings area.
  2. Choose the metering mode.

Note: This is not available on select Canon cameras while in Live View.

Vello LW-500-U - Metering Mode - 1

natural_image Interior view of a modern living room with sofa, coffee table, and large piano (no visible text or symbols)

Video

Start and stop video while viewing the footage in real time on your mobile device or computer. On select cameras,

it may be necessary to physically switch your camera into video mode. (Not available for Sony cameras.)

Vello LW-500-U - Video - 1

text_image M EV-3.333 2.05.6 ISO 16000 D810 Advanced Start time 0 Min 5 Sec Shooting interval 0 Min 14 Sec Shooting count 3 Bulb Start

Time Lapse

Using the Time Laps mode allows you to delay the camera's shutter by either 5 or 10 seconds. This is ideal for selfies, group shots, and other photos when you need to be in front of your camera. In Advanced mode, you can take a series of photos, choosing the start time, interval between exposures, and picture count.

- Start time: This is a delay until the start of the sequence.

- Shooting interval: Amount of time between each exposure.

- Shooting count: Number of exposures in the sequence.

- Bulb: Used for exposures longer than 1 second. Note: You must set your camera to Bulb mode.

- Bulb time: Duration that the shutter will remain open during Bulb exposure.

• Start: Initiates your photo sequence.

Vello LW-500-U - Time Lapse - 1

text_image M EV-3.333 2.05.6 ISO 16000 D810 Step Size 3x Forward 2 Backward 1 Start Video House Tracking Advanced Backering White Balance Quality Planning View On Focus Browse

Focus Stack

Focus stacking allows you to take a series of photos to combine later in post-processing and create an image with an expanded depth of field. (Not available for Sony cameras.)

- Step Size: Choose the size of the focal steps.

- Forward / Backward count: Set the number of images that will be shot in front of and behind your starting point of focus.

• Start: Begins the sequence.

Vello LW-500-U - Focus Stack - 1

text_image M EV-3.333 2.05.6 ISO 16000 D810 Property EV Shutter speed Aperture ISO Start From 2 Step size 1 Shooting count 1 Start

Advanced Bracketing

Vello LW-500-U - Advanced Bracketing - 1

(Bracket Exposure in Android)

Advanced bracketing can be used to generate a series of photos of varying exposures. You can set bracketing for shutter speed, aperture, and ISO. The camera must be in manual mode to use this feature.

• Property: Choose shutter speed, aperture, or ISO for the bracketing series.

- Start From: This will be the starting value for the bracketed exposures.

- Step Size: Determine which values will be captured for the subsequent bracketed shots.

• Frame Count: Choose the number of shots for the bracket series.

Vello LW-500-U - (Bracket Exposure in Android) - 1

text_image Camera IMG_0003.JPG Aperture (4.0) Exposure compensation 9.0 ISO speed 1600 Shutter speed 683 Focal length 24 mm Metering mode Matrix Dimensions 6000x4000 Date taken Dec 13, 2018 at 12:22:27 PM Share Original Standard Dropbox FTP Print ( DNP Printer Only ) L R G B

Auto View

Take a picture with your camera, and display the image on your device after it's taken. Use this to stream the photos to clients live while on a shoot. Image transfer speeds will vary. For Sony cameras, the photos will be saved on your device, and not on the camera's memory card, except for the a6500 and a9.

- Share ☐ Save the selected image(s) to your device's internal storage, and share via text

message, email, or social media.

- Info 📋 Display exif data such as exposure settings, date/time, and histogram.

Use pinch-to-zoom to make sure everything is in focus after you have taken the shot.

Note: If you're using a Sony camera, see Appendix B to transfer JPEG and save RAW on the SD card (supported by a6500 and a9).

Vello LW-500-U - Auto View - 1

natural_image Grid of 27 grayscale interior photos showing a modern living room with furniture and furniture, displayed under a Camera menu (no text or symbols on the images themselves)

Browse

Browsing allows you to view and select the photos that are on your camera so you can save, delete, or share your photos, and use pinch-to-zoom to make sure everything is in focus. You can also view each picture's exif data, like exposure settings, histogram, or date and time. (For Sony users, follow the instructions in Appendix A to set your camera to MTP mode.)

- Select: Choose one or multiple

photos in your library.

After you have selected your photos, choose from the following options:

  • Save/Share: Save the selected image(s) to your devices internal storage and share via text message, email, or social media.
  • Delete: Erase the image(s) from your camera's media storage.
  • Info: Display exif data such as exposure settings, date/time, and histogram.

Settings

Vello LW-500-U - Settings - 1

  • Connect to Extendá: Allows connection to different Extendá networks if you have multiple setups.
  • Connection Mode:

  • AP (Access Point): The Extendá acts as the host for a Wi-Fi access point for device connection.
    BP (Bridge Port): The Extendá acts as a Wi-Fi device that connects to a router joining an existing network. This allows you to use the Extendá and internet at the same time, so you can upload or backup photos to iCloud or Dropbox while shooting.

  • Access Password: Set up a password for the Extendá app, then restart the Extendá device.
    • Network Settings: Choose between a wireless network or LAN. Select a wireless network to connect your device via Wi-Fi. Select LAN if your computer has a wired Ethernet connection. (Not available with the LW-500)

  • SSID: Change the Extendá's SSID network name.

  • Password: Set a password for network access.
  • Channel: Set the network operating channel.

  • Confirm Photo: Allows you to confirm a photo after it's taken in the Autoview mode.
    • Auto Download: Automatically downloads the photos to your device when shooting. (Sony only)

  • Transfer Settings: Select transfer file types and settings.
    • Camera Information: Shows camera model and lens in use.
  • Print Settings: Shows printer server address.
    • Help: Displays address of the manual.
  • About: Information about software, firmware and manual versions, and Vello information.

Third-Party Tethering (LW-500-U only)

Wireless Third-Party Tethering allows you to remotely send images directly to your third-party editing software, such as Lightroom, Capture One, or your camera's native software. The Vello Tether Application supports cameras from Canon, Nikon, Sony, Fujifilm and Pentax that offer USB tethering.

To use Third-Party Tethering, download and install the Extenda Plus Tether application for Mac or PC computers (Mac OS X 10.10 and above or Windows XP and later).

Tether App Installation

Windows

  1. Visit vellogear.com, and download the Extendá Plus Tether Application.
  2. Run the setup, file and follow the instructions on-screen.

Mac

  1. Visit vellogear.com, and download the Extenda Plus Tether Application.
  2. Open the .pkg file. While the Extenda Plus Client is installing, a pop-up box might appear, warning System Extension Blocked. Open your computer's System Preferences, then open Security & Privacy, and select App Store and identified developers.
  3. Follow the instructions on-screen.

Vello LW-500-U - Mac - 1

text_image Security & Privacy Browse Password Password Password Password A login password has been set far this user Change Password... Require password immediately after sleep or screen saver begins Show a message when the screen is issued OK Lock Messages... Enable automatic login Allow apps downloaded from: App Store App Store and identified developers Click the lack to prevent further changes. Advanced...

Using the Tethering Application

  1. Mount the Extenda Plus to your camera's hot shoe.
  2. Connect your camera to the Extendá Plus, using a compatible USB cable.
  3. Turn on the Extendá Plus, and connect to its ad-hoc Wi-Fi network from your computer.
  4. Start the Extendá Plus Tether Application.
  5. Open your editing software, and enable "Start Tethered Capture".

Vello LW-500-U - Using the Tethering Application - 1

text_image USB Connection PC Remote USB LUN Setting Multi Language English Date/Time Setup Area Setting

Vello LW-500-U - Using the Tethering Application - 2

text_image USB Connection • Auto • Mass Storage • MTP • PC Remote

Appendix A: Sony Camera Setup

You can wirelessly tether your Sony camera to Capture One. Extendá supports PC Remote and MTP modes on your Sony camera. PC Remote mode allows you to use Live View and Auto View, perform wireless tethering, and change settings remotely. MTP mode provides access to browse your photos on the camera's media storage. You will need to reinsert the Micro USB cable when you switch between PC Remote and MTP modes.

PC Remote mode:

  1. Go to your camera's settings menu.

  2. Select USB Connection, and set it to PC Remote.

  3. Connect the Micro USB cable to your camera's port and the Extendá.

Photos will save to your device, but will not be saved on the camera's memory card except for the a6500 and a9.

MTP mode:

  1. Go to your camera's settings menu.

  2. Select USB Connection, and set it to MTP.

  3. Connect the Micro USB cable to your camera's port and the Extendá.

Vello LW-500-U - MTP mode: - 1

text_image Smart Remote Embedded 1 2 3 4 5 Image Size L Aspect Ratio 3:2 Quality Fine Drive Mode Single Shooting Setup5 + 5/7 USB Power Supply Off PC Remote Settings Language English Date/Time Setup Area Setting Copyright Info Quality RAW+I RAW & JPEG X.FINE Extra fine FINE Fine STD Standard PC Remote Settings 1 Still Img. Save Dest. PC+Camera RAW+J PC Save Img JPEG Only

Appendix B: Sony Camera JPEG/RAW File Transfer Instructions

  1. Press the camera's menu button.
  2. Set the quality to RAW & JPEG.
  3. Select the PC Remote Settings.

  4. Set Still Img. Save Dest. to PC+Camera, and RAW+J PC Save Img to JPEG Only.

This will save the RAW file in camera, and the JPEG on your device.

Appendix C: Fujifilm Third-Party Tethering

You can wirelessly tether your Fujifilm camera to either Capture One or Adobe Lightroom.

  1. Go to https://www.vellogear.com, and download and install the Vello Tethering Application for Windows or Mac. If you're using Adobe Lightroom, you'll need the FujiFilm plug-in.
  2. Turn on your camera, and navigate to the camera's menu. Select Setup, Connection Setting, PC Connection Mode, and select USB Tether Shooting Auto.
  3. Turn on the Extendá Plus, and connect your computer to the Extendá Plus's Wi-Fi network.
  4. Start the Extendá Plus Tether Application.
  5. Open your third-party software, and enable camera tethering. The tether application will automatically detect the camera, and you should see your camera model displayed in the third-party application.

Appendix D: Pentax Third-Party Tethering

You can use select Pentax cameras and wirelessly tether with Adobe's Lightroom. Make sure your Lightroom software version is 10.14.0 or higher.

  1. Check your camera's firmware version is above 1.30. If not visit, http://www.ricoh-imaging.co.jp/english/support/download_digital.html for the latest firmware.

  2. Download and install the Pentax Tethered Capture Plug-in for Adobe's Lightroom from http://www.ricoh-imaging.co.jp/english/support/download_digital.html.

  3. In your Pentax camera menu, under change the USB Connection to PTP.

Vello LW-500-U - Appendix D: Pentax Third-Party Tethering - 1

text_image USB Connection HDMI Out Folder Name Create New Folder File Name File No. Copyright Information MSC PTP Date IMGP OK MENU Cancel

Vello LW-500-U - Appendix D: Pentax Third-Party Tethering - 2

text_image Lightroom Plug-in Manager Lightroom Plug-in Manager Canon Tether Plugin Installed and running Facebook Installed and running Flickr Installed and running Helicon Focus Export Installed and running Leica Tether Plugin Installed and running Nikon Tether Plugin Installed and running PENTAX Tether Plugin Disabled PENTAX Tether Plugin Installed and running PENTAX Tether Plugin IT2 Disabled Add Remove Status Path: /Users/raychen/Library/Application Support/Adobe/Lightroom/Modules/tether-pentax.inplugin Show in Finder Version: 1.3 Status: This plug-in is enabled. Creation Disable Plug-in Author Tools Reload Plug-in Reload plug-in on each export! (Recommended for plug-in authors only) Save Diagnostic Log to File... No diagnostic messages Adobe Add-ons... Done
  1. Open Lightroom and confirm the plug-in has been installed in the plug-in manager.
  2. Turn on the Extenda Plus and connect to its Wi-Fi network.
  3. Connect your camera to the Extenda Plus VIA a compatible USB cord and turn it on.
  4. Open Lightroom and start tethered capture. You should see your camera model displayed in the application.

Precautions

  • Keep this product away from water and any flammable gases or liquids.
  • Do not expose this product to humidity or extreme heat or cold.
  • Make sure this product is powered off when plugging it into a power source.
  • Use only the correct, recommended voltage.
  • Do not attempt to disassemble or repair this product.
  • Handle this product with care.
  • Clean with only a soft, dry cloth.
  • Keep this product away from children.
  • Make sure that this product is intact and that there are no missing parts.
  • All images are for illustrative purposes only.

FCC Statement

Vello LW-500-U - FCC Statement - 1

This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

Firmware Updates

The Extendá mobile app automatically checks for firmware updates. If new firmware is available, the Extendá mobile app will start the update wizard. Follow the instructions provided by the wizard to update the firmware.

For Mac/PC users, check vellogear.com for firmware updates.

Troubleshooting

Problem Solution
I don’t see the Extendá network on my device.Make sure the Extendá device is on and has established an ad-hoc network before trying to connect. The system status indicator will turn solid green.
The Extendá app won’t connect to my camera.Wait for the Extendá device to establish an ad-hoc network before starting the app. The system status indicator will turn solid green.

Specifications

LW-100LW-500
Wi-Fiwith 802.11AC support
Range196.9 ft. (60 m)
Signal bandwidthHz 5.8 GHz
ControlsLive view, Photo capture, Movie recording (with focusing), Intervalometer, Bulb, Shutter speed, Aperture, ISO, Metering mode, Drive/shooting mode (Nikon only), White balance, Image format, Exposure compensation, Exposure bracketing, Focus stacking, Touch focus, Touch zoom
Image formatW
InterfaceB
Software requirementsiOS® 8.0 and above, AndroidTM 4.0 and above, Mac OS X 10.10 and above, Windows® XP and above
Battery3.7 V/1800 mAh rechargeable battery3.8 V/ 3200 mAh rechargeable battery
Battery Watt Hours2.2 Wh
Battery lifeUp to 3 hr.
Input power
Dimensions (H × W × D)1 × 1.7 × 3.5 in. (2.5 × 4.3 × 9 cm)1.6 × 2.5 × 4.2 in. (4 × 6.4 × 10.6 cm)
Weight3.5 oz. (100 g) with adapter12.6 oz. (356 g)

One-Year Limited Warranty

This VELLO product is warranted to the original purchaser to be free from defects in materials and workmanship under normal consumer use for a period of one (1) year from the original purchase date or thirty (30) days after replacement, whichever occurs later. The warranty provider's responsibility with respect to this limited warranty shall be limited solely to repair or replacement, at the provider's discretion, of any product that fails during normal use of this product in its intended manner and in its intended environment. Inoperability of the product or part(s) shall be determined by the warranty provider. If the product has been discontinued, the warranty provider reserves the right to replace it with a model of equivalent quality and function.

This warranty does not cover damage or defect caused by misuse, neglect, accident, alteration, abuse, improper installation or maintenance. EXCEPT AS PROVIDED HEREIN, THE WARRANTY PROVIDER MAKES NEITHER ANY EXPRESS WARRANTIES NOR ANY IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. This warranty provides you with specific legal rights, and you may also have additional rights that vary from state to state.

To obtain warranty coverage, contact the Vello Customer Service Department to obtain a return merchandise authorization (“RMA”) number, and return the defective product to Vello along with the RMA number and proof of purchase. Shipment of the defective product is at the purchaser’s own risk and expense.

For more information or to arrange service, visit www.vellogear.com or call Customer Service at 212-594-2353.

Product warranty provided by the Gradus Group.

www.gradusgroup.com

VELLO is a registered trademark of the Gradus Group. © 2019 Gradus Group LLC. All Rights Reserved.

Vello LW-500-U - One-Year Limited Warranty - 1

VELLO*

A Gradus Group Brand

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Product information

Brand : Vello

Model : LW-500-U

Category : Camera remote