KASMABIDETA - Boiler Kogan - Free user manual and instructions

USER MANUAL KASMABIDETA Kogan

White toilet seat with open lid and control panel (no text or symbols visible)

KOGAN SMARTERHOME™ SMART ANTIBACTERIAL WASH & DRY ELECTRIC BIDET TOILET SEAT

KASMABIDETA

Safety & Warnings 3

Components 7

Overview 8

Installation 11

Operation 14

Connect to SmarterHome™ App 17

Cleaning & Care 22

Specifications 25

Troubleshooting 26

Notes 27

SAFETY & WARNINGS

Read all instructions before use, and retain this user guide for future reference.

Read all following safety precautions carefully before use.

All images within this user guide are for reference only, refer to the actual product.

Symbols on the product and in this user guide:

WARNING!	Warning: Failure to follow instructions with this symbol may result in serious injury or death.
Caution	Caution: Failure to follow instructions with this symbol may result in injury and property loss / damage.
	Forbidden: Statements with this symbol are forbidding an action as described.
	Alert: Statements with this symbol are alerting the user to an enforced, compulsory action.

WARNING:

• Do not touch the electrical outlet with wet hand, or it may cause electric shock.
• Do not pour water, hot water or detergent on the top of the toilet or electrical outlet, as it may cause fire, electric shock, heat or short circuit. It may also cause injury and indoor water seepage due to damage of product.
• Never attempt to disassemble, repair or alter the product yourself, as it may cause fire, electric shock, heat or short circuit.
• Do not install the toilet in car, ship or any other moving object, as it may cause fire, electric shock, short circuit or fault. The ceramic, seat and main part may be damaged from falling down due to motion.
• If the product is not working, stop using immediately.

- Under the following conditions, immediately disconnect the power supply and turn off the water angle valve:

• Water leakage from pipe or inside of the product
• Crack or damage on the product

• Unusual sound or smell

• Smoke

• Unusual heating
• Block
• Fall out of the cushion

- The continued used of the product, by ignoring the above faults, may result in fire, electric shock, heat, short circuit, injury and indoor water seepage.

• Do not use any type of water except tap water or drinkable well water (underground water). Do not use seawater. Use of other waters may cause skin inflammation or fault.
• Do not touch the electrical plug during thunder, as it may cause electric shock.
• Do not let the water inlet soft pipe connect to the electrical plug and outlet, as it may cause fire, electric shock, heat, short circuit because of moisture condensation.
• Do not destroy or damage the power cable or plug.
• Do not damage, strike, yank, twist, excessively bend, bind, pinch or in any way alter the electrical cords. Do not place anything heavy on the cords. Failure to follow this instruction may cause fire, electric shock, heat and short circuiting.
• Do not use a loose or faulty electrical outlet or it may cause fire or short circuit.
• Do not use any power supply other than AC 220V\~ AC 240V, 50Hz.
• Do not place fingers or anything else into the warm air outlet, and do not place objects or clothes on the air outlet or cover it. Failure to follow this may cause scalding, electric shock or fire damage to accessories.
• Keep open flames (matches, cigarettes, etc) away from the product at all times, as it may cause fire.

Caution:

- Pay attention to low temperature scalding.

• Improper use of the seat warmer may cause low temp scalding. If sitting for a long time, turn the temp setting to “off”.

• Turn the seat temp setting to "off", and warm air-dry temp to "low", under following conditions:

• Being used by children, older people, or people who cannot adjust the temperature settings.

• People with disabilities who may be unable to adjust the temperature settings

• People who have taken medicine causing drowsiness (cold medication, sleeping pills, etc), under the effects of alcohol, or are otherwise inebriated.

• As this an electrical product, do not install it in a location where it can easily get wet or a location with high humidity. If installed in bathroom, please also install ventilator to maintain the bathroom ventilation. Failure to do so may cause fire or electric shock.

• Do not install close to a bathtub.
• Ensure the product is connected to cold water supply, or it may cause body burn or machine fault.

• The product must be connected to the ground correctly. If not connected to the ground, it may cause electric shock. Only use with supplied 3-prong (grounded) electrical plug.

• Use only an electrical outlet with leakage switch (rated induced currents below 15mA) or insulating transformer (1.5kVA\~3kVA) to protect outlet loop. Failure to do so may cause fire or electric shock.

• Ensure the plug is firmly inserted into the wall outlet at all times, or it may cause fire, heat or short circuit.
• When removing the plug from wall outlet, remove by holding the plug. Do not pull on the cord.
• If the power soft wire is broken, cease use immediately and contact Kogan.com for replacement or repair.
• Turn off the power before doing any general maintenance or spot checks. Nozzle clean will require power to check.
• People in need of supervision or a guardian (people with disability, children, older people) must not be left unattended with the device.
• Do not let children play this product.
• Do not throw lit cigarettes, matches, or any other flaming material into the toilet.

General safety notices:

• Do not use the product when it is loosely fitted. The toilet and seat may separate and fall off, causing body injury.
• If damaged, do not touch broken area. Cease use and contact kogan.com for assistance.
• Do not impact forcefully, put heavy weight upon, crouch on, or stand on the product. This may cause product damage, personal injury, or indoor water seepage.
• Do not use the seat for anything other than what it was designed for. Do not pull the product by holding the seat or cover, and do not attempt to sit on it while it is not in position. Failure to do so result in product damage or injury.
• Use kitchen detergent (neutral) to clean the plastic parts (seat cover, etc) and water inlet soft hose. Do not use the following materials: bathroom detergent, house detergent, petrol, banana oil, cleaning powder, nylon brushes, etc. These products may damage the plastic parts, cause cracks, or may cause water leakage because of damaged soft hose.
• To avoid sudden water leakage, do not remove the water inlet filter when angle valve is open. Refer to Cleaning and Care section of this user guide.
• Do not crush or bend water inlet hose, as it may cause water leakage.
• If replacing another bidet, use the new hose supplied with this product. Do not reuse the previous hose, as it may cause water leakage.
• Do not pour hot water into toilet, as it may cause body injury or indoor water seepage due to toilet damage.
• Do not flush with large amount of toilet paper or other subjects except sewage and small amount toilet paper, as it may cause toilet damage. Do not flush tampons, condoms, or sanitary products.
• Do not lean on the toilet cover while using, it may damage the seat cover.

• Close the angle valve when water leaking

• When room temperature is below 0^ C, to avoid piping or soft hose damage, anti-freezing measures should be adopted. If water Inlet soft hose is frozen it may destroy main body or piping, leading to water leakage. To avoid damage, please pay attention to room temperature adjustment.

• When not use for a long time, drain the inlet soft hose and disconnect from power. When next using, open the angle valve and let water connect first, or it may cause skin inflammation due to poor water quality. It may cause fire or overheating if the power supply is always connected.
• Confirm that the filter is screwed to correct position installed, prior to using. It may cause water leakage if not screwed tight.
• When the toilet drain outlet is blocked, cut off the power then clean the obstruction. Otherwise sewage may overflow, causing indoor water seepage because of auto flush function.
• Flush the toilet after each use. Failure to do so may result in difficulty cleaning the toilet, blocked drain outlet or sewage overflow, resulting in indoor water seepage.
• After each use, if there is any mess on floor, always clean immediately to prevent corrosion or unhygienic build-up.
• The toilet seat will only function when the seating sensor on the seat ring detects that there is a person seated. A confirmation sound will 'beep' once seated.
• Long periods of heating without enough fresh water supply may lead to overheating and trigger the Heater Self-Protection function. See Specifications and Troubleshooting pages for more information.

COMPONENTS

Ensure you have all of the components listed in this user guide before disposing of any packaging.

• x1 Toilet Seat
• x1 User Guide
• x1 Spanner
• x2 Rubber Gaskets
  • x1 T Valve with Filter

• x1 PE Inlet Pipe

• x1 Fix Bracket
  • x1 Filter (Back up)

• x2 Metal Gaskets
• x2 Mounting Bolts
• x2 Rubbers

1 2 3 4 5 6 7 8 9 10

1 Toilet lid 6 Damper
2 Water inlet 7 Dryer outlet
3 Control panel 8 Strong wash nozzle hole
4 Heated seat 9 Rear wash nozzle hole
5 Cushion pad 10 Front wash nozzle hole

Components for installation:

PE Intel Pipe

Gasket (x2)

Spanner

T Valve with Filter

Mounting bolts (x2)
Rubber sleeves (x2)
Metal gasket (x2)
Fix bracket

Functions overview:

Function	Description
Rear wash	Provide rear cleansing
Rear oscillating wash	Move the nozzle back and forth for rear cleansing
Front wash	Provide cleansing by front cleansing nozzle with a gentle spray
Front oscillating wash	Move the nozzle back and forth with a gentle spray
One solution	Auto rear clean and dry
Strong wash	Large amount of water to clean the buttocks to promote laxative
“Child Wash”	Warm water gentle cleaning, suitable for children.
“Lady Care”	Cleansing suitable for menstruation
Nozzle position adjustment	Adjust the suitable washing positions
Temperature adjustment	Set the temperature of seat and water
Water pressure adjustment	Change cleaning water pressure
Seat sensor	Functions activated by sitting on the seat
Drying	Dry the users after cleansing
Changing drying intensity	Control the temperature of warm air from the dryer
Nozzle self-clean	Provide nozzle self-cleaning before washing
Deodorizer	Removing odours
Saving energy	Saves electricity
Night light	Preparations for insufficient light
Soft close	Damper in the seat and cover, to make it close softly
Power switch	Turn power on and off

INSTALLATION

Precautions before Installation

• Before installation, ensure toilet wall, floor tile, ceramic toilet has been completed, bathroom should supply water and power socket nearby toilet.
• Water pressure should be between 0.06Mpa (flow) - 0.75MPa (Static), water temperature 5°C - 35°C.
• In case of transportation in subzero (freezing) condition, please put the product in a warm place and wait for any residual water to thaw before installing.
• Connect daily-use water pipe only. Use tap water or drinkable well water only. Do not connect to recycled water or industrial water supplies, due to possible contamination as this would cause jamming or internal damage.
• Be sure to use T valve with filter.
• Do not connect to electricity and turn on before finishing installation.

1. Install T valve with filter

• Lock inlet valve to remove water pipe (picture 1).
• Connect T valve and inlet valve (picture 2).
  • Install flush tank and inlet pipe (picture 3).

Picture 1 Water pipes Valve OFF

T Valve with filter Gasket Valve

Picture 2

Flush tank Picture 3 Valve

2. Toilet Seat Installation

Remove original toilet seat

• Loosen bolts with wrench
• Remove the nut and gasket, remove the toilet seat

Bolt Gasket Nut Toilet Seat

Release

Install fix bracket

• Before the installation, please put the product on the toilet bowl to check for correct fitting.
• Embed and install the rubber sleeve, fix bracket, metal bracket as shown below.
• Insert the mounting bolt and tighten it so that the fix bracket cannot move.
• If the product does not match the toilet bowl ideally, please loosen the mounting bolts, take the metal gasket out, readjust the position of the fix bracket, then insert the metal gasket and tighten the bolt.

Screw Mounting bolts Metal Bracket Fix Bracket Rubber Sleeves The fix bracket can adjust the range within 130-170mm

3. Install bidet

Aim the bottom card slot of the seat to the edge of fixed bracket, slide in gently. You will hear a "click" sound when it is correctly placed.

Ensure the bidet fits into the area before placing, then lift bidet to fit it on correct position. Ensure the seat is correctly in position and installed level. Long-term uneven use may lead to cracking of the seat.

Note:

Do not forget to allow space for the power cable between the toilet and bidet.

Fix bracket Bidet

4. Connect inlet pipe

• Connect T valve: Hold on PE inlet to push it towards connector of T valve.
• Connect bidet: Hold on PE inlet to push it towards connector of bidet.

T valve with filter Valve Quick Connector PE inlet

• It is recommended to replace the PE pipe every year
• Turn on inlet valve after connecting to check the connectors for signs of leakage.

OPERATION

Preparation

1. Open the water-inlet valve.
2. Ensure the plug is inserted into a wall socket and powered on.
3. Confirm the power icon in LED display is on.
4. If the power light on the product indicator panel is not lit, all functions will be unavailable. Press the power button on the operation button panel to activate.

Power

Sit on the seat

The toilet seat will only function when the seating sensor on the seat ring detects that there is a person seated. A confirmation sound will 'beep' once seated.

Once seated, confirm the following:

1. Seating sensor responds
2. Nozzle cleaning indicator lights are working
3. If the automatic deodorisation function is turned on, the deodorisation starts to work

Clean

graph TD
    A["Stop"] --> B["Front"]
    B --> C["Rear"]
    C --> D["Dry"]
    D --> E["Seat Temp"]
    E --> F["Clean"]
    F --> G["Light"]
    H["Lady Care"] --> I["Pressure"]
    J["Child"] --> K["Position"]
    L["Super"] --> M["Auto"]
    N["Water Temp"] --> O["ECO"]
    P["Deodorizer"] --> Q["Power"]

1. Stop	Stop the current cleaning operation. If do not press stop button, rear washing/ front washing will stop automatically after 2 minutes
2. Front	Press Front, nozzle reaches out to work; Press again change to front oscillating cleansing, nozzle repeatedly swings back or front. Press again to stop oscillating cleansing, Switch back to front wash.
3. Rear	Press Rear, nozzle reaches out to work; Press again change to rear oscillating cleansing, nozzle repeatedly swings back or front. Press again, stop oscillating cleansing. Switch back to rear wash.
4. Dry	Press this button to start warm air drying. Press Stop to turn off the drying function. or the warm air will stop automatically after running for 4 minutes.
5. Seat temp	The seat temperature can be adjusted in 4 levels:Room temperature 33°C 36°C 39°C(No light) (Blue) (Green) (Red)Press the seat temp button to cycle through the settings.Note:To prevent the low temp burn, the machine automatically reduces the seat temp below 35°C after sit on the seat for 10 minutes.
6. Clean	Press Clean to enter nozzle cleaning, then water flows out to clean nozzle.Repeatedly press this button, the nozzles switch between rear and front cleansing, then you can clean and replace the nozzles.Nozzle clean is effective when people are not seated.Nozzle will automatically clean the peripheral part of the nozzle before rear wash and front wash.
7. Light	Press this button, the indicator lights up and the night light turns on. Press this button again, the indicator is off, the night light is also off, it could be switched repeatedly.
8. “Lady care”	Cleansing suitable for menstruation. In Idle mode, press this button to begin function. The nozzle reaches out to work and water temp is set to the highest level (39°C), water pressure is set to 2-level, cleaning position set as default. Water temp/water pressure not adjustable, cleaning position is adjustable in this mode, automatic ends after cleaning for 2 mins. Press Stop to end.
9. Pressure• • • •	Select from four levels, adjust comfortable water pressure by pressing + or - buttons.
10. “Child”	Warm water gentle cleaning, suitable for children. In Idle mode, press this button to enter function. The nozzle reaches out to work and nozzle position is at the front (5 level), mini water pressured level) and the water temp is mid-grade (36°C) After washing 30s to end or press Stop to end. Under this mode, cleaning position/ water pressure /water temp are not adjustable.
11. “Super”	Strong wash mode. In Idle mode, press this button to enter the powerful washing mode, nozzle reaches out to work and the hole starts to effluent. Water pressure is highest level, after washing 2mins to end. Press Stop to end.
12. Position• • • • •	Select from five levels, adjusting the satisfied position to clean by pressing + or - buttons.Note: Under oscillating cleaning, the nozzle position adjustment is unavailable
13. “Auto”	“One solution”, an automatic sequence performing Rear Wash (40 seconds), Oscillate Wash (20 seconds), Warm Air Dryer (2 minutes), then stop. Press this button to start in Idle mode, and press Stop to end.
14. Water Temp	The water temperature can be adjusted in 4 levels:Room temperature 33°C 36°C 39°C(No light) (Blue) (Green) (Red)Press the water temp button to cycle through the settings.
15. ECO	Low power mode. Press this button, the corresponding indicator blink on control panel in standby, after leaving the seat for 1.5 minutes then enter power saving mode. Under this mode, seat temp is kept at 25°C and the settings before power saving are automatically restored the next time.
16. Deodoriser	Press this button to start deodorising, indicator on the control panel lights up. Press again to close.Note: During drying, the deodorising function is temporarily stopped and it will automatically start again after the drying is completed. When a person leaves the seat, the deodorising function will continue to work automatically after 90 seconds.
17. Power	Press this button to enter standby mode. All lights will be off. When pressed again, the device will power on and the Power indicator light will be on.

Note: Idle mode means rear wash, front wash, dryer, flush, etc. are not enabled. Child wash, one solution, strong wash, lady care must be enabled in idle mode.

CONNECT TO SMARTERHOME™ APP

Install App

Download the "Kogan SmarterHome" app from the Play Store (Android) or App Store (iOS).

Register

If you do not have a Kogan SmarterHome™ account, register or sign in with a verification code sent by SMS.

To register:

1. Tap to enter registration page.
2. The system automatically recognises your country/area. You can also select your country code manually. Enter your email address and tap 'Next.'
3. Alternatively, you can select 'Register by mobile number' and enter the verification code sent to you by SMS.
4. Create a profile on the next page to define your location and room.

10:54 Email Mobile Number Register by Email Australia +61 [e-mail] Get Verification Code I Agree Service Agreement and Privacy Policy

10:55 Email Mobile Number Register by Mobile Number Australia [phone] Get Verification Code I Agree Service Agreement and Privacy Policy

Set device in pairing mode

When the device is first turned on, it may automatically enter pairing mode (making a "beep" sound).

If not automatically in pairing mode when powered on, you can manually set the device in pairing mode by long-pressing the Drying and Rear Wash buttons simultaneously until you hear a prompt tone (beep).

Add device through network

1. Once registered, tap “+” in the upper right corner of the app’s home page to add a new device through the network.
2. Select the product type from the list of options in the app (Other > Smart Bidet Seat).
3. Ensure that the device is in pairing mode, with the prompt tone heard, and tap "Next step".

3:54 Home Light Rain 19°C Outdoor Temper. 80.0% Outdoor Humidity 1006.8HPa Cold or Air Press... All Devices Living Room Master Bedroom No devices, please add Add Device Home Some Use

11:58 Cancel Add Manually Auto Scan Lighting Smart Pet Reeder Body Composites... IR Controller Electrical Home Security Thermometer Smart Pet Reeder with C... Mosquito Top Heating & Cooling Air Treatment Kopen Smart Pet Fountain Smart Toilet Seal Cleaning Appliance... Kitchen Appliance... Other

3:13 Cancel Other Mode Reset the device first. Please refer to the user manual on how to set the bidet into pairing mode. Resetting Devices > The BEEP sound indicates device in pairing mode. next step

1. Upon successfully confirming pairing mode, enter your Wi-Fi details. It is important that your SmarterHome™ device and the app are connected to the same Wi-Fi network during setup.
2. The device will commence the pairing process and connect to the app. Ensure your Wi-Fi router, mobile phone, and the SmarterHome™ device are kept close until connection is complete.
3. After successfully being added, you will have the option to rename the device and assign it to a location. It will now be listed on the app's home page. Tap the device listing to enter its control page.

3:38 Cancel Enter Wi-Fi Password 2.4GHz 5Ghz ✓ ✗ Only 2.4GHz Fi networks are expected > Your Network Name Password Confirm

11:26 Add Device Connecting... Place your router, mobile phone, and device as close as possible 15% • Device found • Register Device to Smart Cloud • Initiating device

11:26 Add Device Device added successfully SmarterHome product Living Room MasterBedroom Study Room Dining Room Kitchen Sphere Room Backyard Done

Notes:

• The device and the app have to use the same Wi-Fi network.
• The device is only compatible with 2.4Ghz networks.

App functions

graph TD
    A["Water temp\nAdjust water temperature"] --> B["39°C\n39°C"]
    C["Dry\nWarm air to make the cleaned part dry"] --> D["Water Temp\nⅠ Ⅱ Ⅲ Ⅳ"]
    E["Hip wash\nRear clean wash"] --> F["Hip Wash"]
    G["Nozzle self-cleaning\nNozzle clean"] --> H["Spray Head Clean"]
    I["Auto deodorizer\nRemove odour when using"] --> J["Deodorization"]
    K["Automatic Wash\nOne Solution mode"] --> L["Stop\nStop hip wash\nStop front wash\nStop dry\nStop automatic wash"]
    M["Seat temp\nAdjust seat temperature"] --> N["Front wash\n“Lady care”"]
    O["Front wash\n“Lady care”"] --> P["Night Light\nIndicates the position of the toilet when the light is insufficient"]
    Q["Power saving\nEnergy Saving (ECO mode)"] --> R["Stop\nStop hip wash\nStop front wash\nStop dry\nStop automatic wash"]

Note:

App design, functions and firmware are subject to change without notice. The functions and designs shown in this guide may be updated at a later date. The information shown here is for reference only.

Rear wash, front wash, automatic wash, dry operation page

On this page, you can adjust the water temperature, wind temperature, nozzle position, water pressure intensity. Press stop button to immediately end wash or dry.

Press the hip wash icon again to access hip massage wash, and press front wash icon again to access front massage.

CLEANING & CARE

Toilet bowl cleaning

• Please make sure the electrical plug is switched off and removed prior to cleaning.
• Please use damp, soft cloth to wipe the toilet shelf and seat. Dirt should be cleaned as soon as possible. If it's difficult to clean, you can use neutral detergent.

Nozzle Cleaning and Maintenance

• Electricity has to be connected for Nozzle clean.
- Press Nozzle Cleaning Button, the nozzle will come out and begin Auto Wash. Use a brush to clean the exterior.
• Attention: Do not use steel brush to clean.

Simple line drawing of a toothbrush and toothbrush with a handle, no text or symbols present

Machine release

When the whole machine needs to be removed, press the release button firmly, then hold the whole machine and pull it back

1 Release Button 2 Fix Bracket Toilet seat

Cleaning the filter

When the water pressure is too low or insufficient, please clean the filter.

1. Close the angle valve and stop water supply

Line drawing of a toilet with a pipe fitting and a water tap, showing the setup (no text or symbols)

Note:

Do not remove the filter without closing the angle valve, otherwise water will spray out.

1. Remove the filter in T valve.

Unscrew the connector by spanner and then take out the filter. Refer to the images below.

1

Diagram showing a valve assembly with a magnified inset of a component, indicating fluid flow or movement.

2

Technical diagram showing a valve assembly with an inset image of a grid device, illustrating mechanical components and motion direction.

3. Clean the filter

Remove the filter and clean it thoroughly. Flush off dirt or clean the filter by toothbrush.

Technical line drawing of a cylindrical device with internal grid structure (no text or symbols)

Note:

• Do not use any cleaning agents. Clean it with water only.
• Do not use excessive force when cleaning, otherwise the filter will be deformed or damaged, affecting normal use.

4. Reattach the filter

Reinstall filter based on the removal sequence, following the steps in reverse order until complete.

Note:

Open the angle valve after installation and confirm there's no water leakage.

SPECIFICATIONS

Ambient temp range		4°C-40°C
Inlet water temp range		5°C-35°C
Rated voltage		AC-220V-240V 50Hz	at 5°C inlet water temp; maximum outlet water temp and strength.
Max power		1680W
Rated power		1200W	Inlet water temp: 15°C ± 0.5°C
Power cord length		1.5m
Cleansing device	Water pressure range	0.06MPa (dynamic) - 0.75MPa (static)Flow volume is no less than 18L/min
	Water pressure adjustment	Adjustable in 4 levels
	Water temp adjustment	4 levels adjustable: Room temp, 33°C, 36°C, 39°C
	Safety device	Temp sensor control system; Dry burning-resistant protection device; over temp protection system; electricity isolation system
	Rear wash	0.5-0.8 L/min (water pressure≥0.15MPa)
	Front wash	0.5-0.85 L/min (water pressure≥0.15MPa)
Seat heating device	Seat temp control	4 paragraphs adjust: Room temp, 33°C, 36°C, 39°C
	Seat protective system	Temperature sensing control system/ fuse
Warm air dryer	Warm air temperature	4 levels adjustable: 35°C, 42°C, 48°C, 54°C (The wind temp is greatly affected by the environment and the values are for reference only.)
	Safety device	Temperature reset switch/fuse
Deodorizer		Catalyst deodorant box
Heater self-protection		Heater will enter self-protection if water shortage is low.It will stop heating or shut down to protect itself, check the water supply and reboot after 5 seconds.

Cleaning rate test: In the seated state, the knob is turned to the rear wash for more than 3 seconds to start the wide-width cleaning mod.

TROUBLESHOOTING

Buzzer

Buzz once: Sit on seat condition, all the functions are available.Buzz twice: Off the seat condition, parts of the functions are available.Buzz three times or more: There are faults of the product.Note:Buzzer only works when operate on remote controller or side button or initialisation.

Issue	Possible Cause	Troubleshooting
No power	The electrical outlet is not connected to power supply or the plug is not insert to the bottom	Check if the electrical outlet is connected to the power supply; press the reset key on the plug
No water comes out while cleaning	Low pressure of water supply	Raise the water pressure
	Water inlet filter blocked	Remount and clean the filter according to the instruction
Cleansing water in not warm enough	Water temp setting is incorrect	Readjust temperature
Seat does not heat	Seat temp setting is incorrect or the product is in power saving mode	Readjust temperature
Seat and cover are loose	Fixed bolts are loose	Tighten the bolts
No response when pressing the key	Key fault	Reboot or contact Kogan.com for assistance
Buzzed three times (x3) and then powered off.	Heater has entered self-protection mode	Unplug the power and wait for 5 seconds. Ensure the water supply to the bidet is correct, then power on the device.

NOTES

Need more information?

We hope that this user guide has given you the assistance needed for a simple set-up.

For the most up-to-date guide for your product, as well as any additional assistance you may require, head online to help.kogan.com

kogan.com