102765-XT - Heating Remii - Free user manual and instructions

USER MANUAL 102765-XT Remii

Isometric line drawing of a rectangular enclosure or enclosure with internal partition (no text or symbols)

SAFETY INFORMATION

WARNING

If the information in these instructions are not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE. CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.

TABLE OF CONTENTS

Please read and carefully follow all of the instruction found in this manual. Please pay special attention to the safety instructions provided in this manual. The instructions included here will assure that you have many years of dependable and enjoyable service from your Remii product.

IMPORTANT INSTRUCTIONS....3

UNPACKING AND TESTING APPLIANCE ....4

GROUNDING APPLIANCE 4

LOCATING THE FIREPLACE 4

102745-XT 5

102755-XT 6

102765-XT 7

SAFETY DRILL SCREW AREA 8

HARD-WIRE INSTALLATION....8

FOR BATHROOM USE 9

OUTDOOR INSTALLATIONS .... 10

INSTALLATION....11

MEDIA OPTIONS ....16

OPERATION....18

INSTALLING WALL THERMOSTAT 20

REPLACEMENT PARTS 21

EXPLODED VIEW....22

TROUBLE SHOOTING 23

SERVICE HISTORY....24

WARRANTY 25

IMPORTANT INSTRUCTIONS

1. Read all instructions before installing or using this heater.
2. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet from the front of the heater; keep them away from sides and rear as well.
3. Always unplug heater when it's not in use.
4. Do not operate the fireplace if it has a damaged cord or plug, after it has malfunctioned, or if the unit has been dropped or damaged in any way.
5. Never place the heater where it may fall into a bathtub or other water containers.
6. Do not run the cord under carpeting. Do not cover the cord with throw rugs, runners or anything else. Arrange the cord away from traffic areas where it could not be tripped over.
7. To disconnect the heater, turn the controls to "OFF" before removing the plug from the outlet.
8. Do not insert or allow foreign objects to enter any ventilation or exhaust opening, as this may cause an electric shock, fire or damage to the heater.
9. To prevent a possible fire, do not block air intakes in any manner.
10. A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or flammable liquids are used or stored.
11. Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock or injury to persons.
12. Avoid the use of an extension cord because the extension cord may overheat and cause a fire.
13. Always use properly grounded fused and polarized outlets.
14. Always use ground fault protection where it is required by electrical codes.
15. Always disconnect the power before performing any cleaning, maintenance or relocation of the heater.
16. To prevent a possible fire, do not burn wood or other materials in this heater.
17. To prevent electric shock or fire, always use a certified electrician, should new circuits or outlets be required.
18. When transporting or storing the heater, keep it in a dry place, free from excessive vibration.

UNPACKING AND TESTING APPLIANCE

Carefully remove the appliance from the box. Prior to installing the appliance, test to make sure the appliance operates properly by plugging the power supply cord into a conveniently located 120 Volt grounded outlet.

GROUNDING APPLIANCE

This appliance is for use on 120 Volts. The cord has a plug as shown in (A). An adapter as shown in (C) is available for connecting three-blade grounding type plugs to two-slot receptacles. The green grounding lug extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box. The adapter should not be used if a three-slot grounded receptacle is available.

To disconnect appliance, turn controls to off, then remove plug from outlet.

graph TD
    A["Grounding Pin"] --> B["Cover Of Grounded Outlet Box"]
    B --> C["Metal Screws"]
    D["Adapter"] --> E["Grounding Means"]
    E --> F["Grounding Pin"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#cff,stroke:#333
    style F fill:#ffc,stroke:#333

LOCATING THE FIREPLACE

Plan where to locate and frame the fireplace. This will save time and money later when you install the fireplace. Before installation consider the following:

1. Where the fireplace is located must allow for wall and ceiling clearances (see INSTALLATION)
2. Consider a location where the fireplace screen will not be exposed to direct sunlight from windows or doors.
3. A 15 ampere, 120 Volt, 60 Hz branch circuit with proper ground must be available at the location. Preferably a dedicated branch circuit should be provided to avoid circuit breakers to trip of fuses to blow.

102745-XT

Description	Built-in Appliance
Voltage	120V AC 60Hz
Watts	1465W Max
NO HEATER	25W
MOTOR HEATER	19W
Appliance Width	43 5/8" or 110.8 cm
Appliance Height	29 1/2" or 75 cm
Appliance Depth	12 5/8" or 32.2 cm
Gross Weight	94.6lbs or 43kg
Plug Location	Left side
Cord Length	70 7/8" or 180 cm
Rough Wall Opening Size	45" × 30" or 104.3 cm × 76.2cm
BTU 5000

This appliance has been tested in accordance with the UL Standard 2021 for fixed and location dedicated electric room appliances in the United States and Canada. If you need assistance during installation, please contact your local dealer.

NOTE: This appliance must be electrically wired and grounded in accordance with local codes. In the absence of local codes, use the current CSA C22.1 Canadian Electrical Code in Canada or the ANSI/NFPA 70 National Electrical Code in the United States.

102755-XT

Model Number	Built-in Appliance
Voltage	120V AC 60Hz
Watts	1465 W Max
NO HEATER	25W
MOTOR HEATER	19W
Appliance Width	53 5/8" or 136.2 cm
Appliance Height	29 1/2" or 75 cm
Appliance Depth	12 5/8" or 32.2 cm
Gross Weight	110lbs or 50kg
Plug Location	Left side
Cord Length	70 7/8" or 180 cm
Rough Wall Opening Size	55" × 30" or 139.5 cm × 76.2cm
BTU 5000

This appliance has been tested in accordance with the UL Standard 2021 for fixed and location dedicated electric room appliances in the United States and Canada. If you need assistance during installation, please contact your local dealer.

NOTE: This appliance must be electrically wired and grounded in accordance with local codes. In the absence of local codes, use the current CSA C22.1 Canadian Electrical Code in Canada or the ANSI/NFPA 70 National Electrical Code in the United States.

29½" [750mm] 21¾" [552mm] 17¾" [452mm] 3¾" [99mm] 50¼" [1276mm] 53¾" [1362mm] 54¾" [1376mm]

11 7/8" [302mm] 12 5/9" [322mm]

Blank white rectangle with a thin horizontal line at the bottom (no text or symbols)

102765-XT

Description	Built-in Appliance
Voltage	120V AC 60Hz
Watts	1465W Max
NO HEATER	25W
MOTOR HEATER	19W
Appliance Width	63 5/8" or 148.5 cm
Appliance Height	29 1/2" or 75 cm
Appliance Depth	12 5/8" or 32.2 cm
Gross Weight	127.6lbs or 58kg
Plug Location	Left side
Cord Length	70 7/8" or 180 cm
Rough Wall Opening Size	65" × 30" or 165.1 cm × 76.2 cm
BTU 5000

This appliance has been tested in accordance with the UL Standard 2021 for fixed and location dedicated electric room appliances in the United States and Canada. If you need assistance during installation, please contact your local dealer.

NOTE: This appliance must be electrically wired and grounded in accordance with local codes. In the absence of local codes, use the current CSA C22.1 Canadian Electrical Code in Canada or the ANSI/NFPA 70 National Electrical Code in the United States.

SAFETY DRILL SCREW AREA

There is a safety drill screw area as show below.

Please make sure that the fix screws are in this area.

HEAT FLAME HEAT PINGP The manual control pad position

Safety drill screw area (Dark area)

HARD- WIRE INSTALLATION

Turn off the appliance completely and let cool before servicing. Only a qualified service person should service and repair this electric appliance.

If it is necessary to hard wire this appliance, a qualified electrician must remove the cord connection, and wire the appliance directly to the household wiring.

This appliance must be electrically connected and grounded in accordance with local codes, if hard wired. In the absence of local codes, use the current CSA C22.1 CANADIAN ELECTRICAL CODE in Canada or the current ANSI/NFPA 70 NATIONAL ELECTRICAL CODE in the United States.

1. Remove the cover plate from the left side of the appliance by removing the two screws, as shown below. Unscrew and remove power cord.

Close-up of a black electronic device with attached cable and wiring, showing two views of the component (no text or symbols visible)

1. Attach the wiring to the junction block. Please make sure the live wire goes into the "L", the neutral wire into "N" and the ground wire into "G".

Close-up of a black metal bracket with two circular holes and three white electrical connectors, connected by wires (no visible text or symbols)

Close-up of a black electronic device with a blue and yellow cable inserted into a socket (no visible text or symbols)

1. Put the plate back and screw back.

FOR BATHROOM USE

If this unit is installed in a bathroom it must be protected by a GIF receptacle or circuit. If receptacle is used it must be readily accessible.

To prevent electric shock, please be aware that this unit is an electrical appliance that is NOT watertight and must be installed as to prevent water from entering unit. This must be installed away from shows, tubs, etc. Never locate fireplace where it may fall into a bathtub or other water container.

All wiring connections to line power shall be in accordance with local building code requirements. Inquires about local codes and regulations must be done prior to installation.

OUTDOOR INSTALLATIONS

The 102745-XT, 102755-XT and 102765-XT electric fireplaces are suitable for installation in outdoor areas protected from direct water impingement. In addition to maintaining the listed mantel and combustibles clearances, a rain protection overhang factor of 1/2 shall be constructed to the front and to each side of the installed appliance. See illustration below. All wiring connections to line power shall be in accordance with local building code requirements. Inquires about local codes and regulations must be done prior to installation.

Side of Fireplace A B

The overhang (A) must extend at least 1/2 the roof-line height (B). Height is measured from the base of the fireplace.

For example: if the roof-line (B) is 8' above the base of the fireplace, the overhang (A) must be at least 4'.

INSTALLATION

The 102745-XT, 102755-XT and 102765-XT models are designed to be built-in. These units allow for the finishing material (drywall, stone, tile, etc) to be built right down to the glass edge. However, that application is not always desirable or available so the surround could be used as an alternate finish option.

Important note: The optional surround is not firmly attached and can be removed from simply pulling it off. It is recommended that two people remove the surround.

The rough wall opening size of the fireplace:

	W(")	D(")	H(")
102745-XT 45 12	1/2 30
102755-XT 55 12	1/2 30
102765-XT 65 12	1/2 30

Min. 7.6 cm 3 in H D W FL00R Min. 2.5 cm 1 in Min. 7.6 cm 3 in

1. Take out the unit from the box. Please do the pre-test before you install the fireplace. Pull out the optional trim from the unit as shows below.

optional trim

1. Remove the framing plates from the unit

framing plate

1. Re-fix the framing plates to the unit as the picture shows

framing plate

1. Bend up the framing plates.

Technical line drawing of a rectangular electronic enclosure with mounting holes and a magnified inset showing a small panel (no text or symbols)

1. Put the unit into the opening.

Isometric line drawing of a modular shelving unit with vertical supports and a rectangular base (no text or symbols)

1. Drive the mounting screws into the framing plates on the unit and the wall studs.

framing plate

1. After checking that the fireplace operates properly, cover the glass panel with protective plastic bag and install plywood or drywall.

IMPORTANT NOTE: IF YOU WANT TO USE THE SUPPLIED SURROUND the thickness of the wall finish can only be 1".

Fireplace

1. Decorate the plywood or drywall with glazed tile, wallpaper, etc.

Fireplace

1. Put back the trim that you've removed from the unit at STEP 1.

Isometric line drawing of a rectangular wall with a recessed recess and a labeled 'trim' point (no other text or symbols)

Media Options

The 102745-XT, 102755-XT and 102765-XT are shipped with two mixture media shows below: the Canyon brown and Ocean blue. Consumers may purchase optional decorative media if they choose. See dealer for more details.

Pile of irregularly shaped, translucent mineral or rock fragments with varying shades of brown and green (no text or symbols visible)

Canyon brown

Close-up of translucent and blue mineral fragments (no text or symbols visible)

Ocean blue

FIRE GLASS MEDIA-LOG INSTALLATION

1. Take off the front clear glass. There is a bracket that holds the front glass as shows below. Unscrew the screw to take off the bracket. Turn around the bracket and insert it into the gap to hook and pull out the glass.

Bracket Hook the glass and pull off Front clear glass

1. In stall the fire glass media. Pour the fire glass media into the try. Feel free to use any combination of fire glass media that you find most appealing.

Close-up of translucent blue and white mineral fragments in a dark container (no text or symbols visible)

1. Put back the front glass after you finish the fire glass decoration.

OPERATION

The fireplace can be operated either by the switches located on the left bottom of the fireplace unit or by supplied remote control.

Plug the fireplace into a 15 Amp wall socket.

MANUAL OPERATION

- O HEATER

1. The main power ON/OFF switch in position O, the fireplace is OFF.
2. When main power ON/OFF switch is at position I, the fireplace is ready to use.
3. Press the ⬇ button repeatedly to set the heater to desired heat setting. The heater indicator LED will glow which shows the current heater settings.

a) RED 1465W HEAT OUTPUT
b) BLUE 750W HEAT OUTPUT
c) PURPLE AUTO MODE

AUTO MODE

Under this mode the heater will automatically turn ON at high heat setting 1465W heat output when the room temperature drops below 22^(72^) . When the room temperature is between 22 - 25^(72 - 77^) the heater output will switch to low heat setting 750W. When the room temperature goes above 25^(77^) the heater will be turned off and the cycle will continue. The LED indicator will be PURPLE in colour under this mode.

1. Flame effect: Press the button marked ⚙ to adjust the flame brightness. The flame brightness will cycle through -Low-Medium-High -OFF.
2. Mood light effect: Press the button marked ⚙ to change the mood light colour.

NOTE: If operated at the Low heat setting, the fireplace will not provide as much heat output as in the High heat setting, however the low setting will not require as much electrical power to operate. To avoid overloading a circuit, do not plug the fireplace into a circuit that already has other appliances working. When the fireplace is not in use switch off and unplug.

SAFETY CUT-OFF

This appliance is fitted with a safety cut-off which will operate if the fireplace overheats (eg. Due to blocked air vents). For safety reasons, the fireplace will NOT automatically reset.
To reset the appliance, disconnect the appliance from the main supply for at least 10 minutes. Reconnect the supply to the main and switch on the appliance.

Line drawings of a remote control unit, battery pack, and remote device (no text or symbols)

For remote to function make sure the heater is plugged in and main power switch located on the bottom left hand side is at position I.

When operating the remote make sure you point the remote to the centre of the fireplace and make sure each time you press the button the buzzer inside the unit will beep once. It takes some time for the receiver to respond to the transmitter. Do not PRESS the buttons more than once within two seconds for correct operation.

Power on ⏻ button: The power-on button at top left corner of the remote is the main ON/OFF power button. This will turn off all the functions and the fireplace will be in standby mode.

DISPLAY ON/OFF button: Switching the fireplace flame and tray light ON/OFF. It has functions of setting memory.

DISPLAY BLUE button: Adjust the blue color brightness of flame and tray.

DISPLAY YELLOW button: Adjust the yellow color brightness of flame and tray.

DISPLAY ORANGE button: Adjust the orange color brightness of flame and tray.

MOOD LIGHT ON/OFF button: Switching the mood light ON/OFF.

ADJUST button: Switching the color of the mood light.

FLASH button: Switches the mood light into flash mode, this cycles through all mood light colors.

HEATER ON/OFF button: Switching the heater ON/OFF. It has functions of setting memory.

HIGH button: Press the high button to switch the heater to high heat setting 1465W.

LOW button: Press the low button to switch the heater to low heat setting 750W.

TEMP. button: Press the TEMP. button to switch the heater to AUTO mode. Under this mode the heater will operate in similar way as explained above for the manual operation.

INSTALLING WALL THERMOSTAT

WALL THERMOSTAT WIRING DIAGRAMS

5V INSIDE OUTSIDE BLACK BLACK BLACK WALL THERMOSTAT Wall Thermostat

Wire the wall thermostat prior to installing the fireplace.

WALL THERMOSTAT WIRING(24 VAC)

Install Wall Thermostat per instructions provided with kit and per the following information:

1. Turn off circuit breaker.
2. Remove cover plate located on the left side of appliance.
3. Pull the wire out and cut the inside thermostat. Connect the wires to the wall thermostat as shown below. Follow instructions provided with wall switch kit.

Close-up of a metallic tool inserted into a mechanical component, showing bolt holes and a handle (no text or symbols visible)

Close-up of a hand inserting a small metallic component into a dark circular socket (no text or symbols visible)

Close-up of a hand using a power tool to test a white cable on a device panel (no visible text or symbols)

Close-up of a hand holding a wire cable inserted into a black electrical socket (no text or symbols visible)

REPLACEMENT PARTS

This list contains replacement parts

NO				DESCRIPTION	QTY.
	102745-XT 102755-XT	102765-XT
1 602030C 602030C 602030C BLOWER AND				HEATER ASSEMBLY	1
2	FIREPLACE BOX
3 10104010 SWITCH 1
4	601036			CONTROL PANEL	1
5	601092C			CIRCUIT BOARD	1
6	10101225			FLAME MOTOR	2
7	3134504	3136504	3138504	FLICKER ASSEMBLY	2
8	601136B			LED STRIP	4/6/8
	601137B				2/2/2
9	10203015			ADJUSTABLE FOOT	4
10	10701264	10701266	10701268	FLAME EFFECT GLASS(CLEARGLASS WITH BLACK PLASTIC	1
11	3057012			GLASS BRACKET LH	1
12	3057013			GLASS BRACKET RH	1
13	10702190	10702192	10702194	BOTTOM GLASS	1
14	3111017			MEDIA HOLD BRACKET	2
15	3057016			FRONT GLASS BRACKET	2
16		ADJUSTABLE SCREW	2
17	10701256	10701258	10701260	FRONT GLASS	1
18	3139501			BLACK STEEL SURROUND	1
19	10105063			REMOTE	1

EXPLODED VIEW

Exploded view diagram of an air conditioning unit with numbered components for identification

TROUBLE SHOOTING

PROBLEM	POSSIBLE CAUSE	SOLUTION
Dim or no flame	Flame LED's are burnt out	Inspect the LED's and replace them if necessary.
Ember bed is not glowing or dimming	Ember LED's are burnt out	Inspect the ember bed LED's and replace them if necessary.
Appliance turns off and will not turn on	Appliance has overheated and safety device has caused the thermal switch to disconnect	Turn off the main switch, allow appliance to cool for 10 minutes, then turn it on.
	House circuit breaker has tripped	Reset house circuit breaker.
	Appliance's fuse has blown	Replace the fuse.
Appliance will not come on when switch is flipped to ON	Appliance is not plugged into an electrical outlet	Check plug and plug in.
	Appliance has overheated and safety device has caused the thermal switch to disconnect	Turn off the main switch, allow appliance to cool for 10 minutes, then turn it on.
	Circuit board is burnt out	Inspect the circuit board and replace it if necessary.
No warm air coming out of appliance	Heater is burnt out	Inspect the burner and heater assembly and replace it if necessary.
Flame sputters	Flame motor is defective.	Call a qualified service technician and replace flame motor.
Remote Control does not work.	Low batteries. Unit switch in “O” position.	Replace AAA batteries in remote control. Turn the switch in “I” position.
Flame is fixed.	Wiring may be loose or the flame motor may be defective.

SERVICE HISTORY

This heater must be serviced annually depending on usage.

Date	Dealer Name	Service technician Name	Service Performed	Special Concerns

NOTES:

WARRANTY

Remii Electric Fireplaces ("Remii") warrants that your newly purchased Remii electric fireplace is free from manufacturing and material defects for a period of two (2) years from the date of the first purchase, subject to the conditions and limitations contained below.

Warranty Application & Exclusions

This limited warranty applies to your newly purchased Remii electric fireplace; the limited warranty's application is limited to purchases made in any province of Canada or in any of the 52 States of the United States of America, including the District of Columbia. Only the original purchaser of the product is eligible for coverage under this limited warranty; the warranty is not transferable.

Products excluded from this limited warranty

Light bulbs are not covered by this limited warranty and are the sole responsibility of the owner/purchaser. Remii does not cover service or labor charges.

Warranty Coverage and Term

Products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the provisions of this warranty, Remii warrants such products to be free from defects in material and workmanship for a period of two (2) years from the date of the first purchase of such products.

The limited two (2) year warranty period for products also applies to any implied warranties that may exist under applicable law. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to the purchaser.

All other warranties—expressed or implied—with respect to the product, its components and accessories or any obligation/liabilities on the part of Remii are hereby expressly excluded.

Limitations to Coverage Under Limited Warranty

This limited warranty does not apply to products that have been repaired, or otherwise altered. This limited warranty further does not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper maintenance or handling, or operation with an incorrect power source. Products made by other manufacturers, sold with the product or thereafter, are not covered by this limited warranty. The use of unauthorized components will render this warranty null and void.

Outdoor Rated Units

All units that are installed outdoors or in moisture intense conditions must use the stainless steel cover/and or be installed with appropriate shelter. Proof of purchase of the cover and/or shelter is required for any warranty claims.

Defects

Defects must be brought to the attention of the selling dealer. Please have your proof of purchase, catalogue/model and serial numbers available when contacting dealer; any and all service under the limited warranty requires a proof of purchase of the product. Should a product or part covered by this limited warranty be proven to be defective, in material or workmanship, and during the two (2) year limited warranty period, Remii will replace such defective product or part without charge. If Remii is unable to replace such part, or if replacement is not commercially practicable or cannot be timely done, in its sole discretion Remii may, in lieu of replacement, choose to refund the purchase price for such product or part. Remii does not cover labor or service charges to replace said parts.

Limitations

In no event will Remii, including without limitation any of its directors, officers, shareholders, employees, consultants, agents, heirs, executors, administrators and assigns, be liable to the purchaser or any third party, whether in contract, in tort, or on any other basis for any indirect, special, punitive, exemplary, consequential, or incidental loss, cost or damage arising out of or in connection with the sale, maintenance, use or inability to use the product, even if Remii, including without limitation any of its directors, officers, shareholders, employees, consultants, agents, heirs, executors, administrators and assigns, have been advised of the possibility of such losses, costs or damages, or if such losses, costs or damages are foreseeable. In no event will Remii, including without limitation any of its directors, officers, shareholders, employees, consultants, agents, heirs, executors, administrators and assigns, be liable for any direct losses, costs or damages that exceed the purchase price of the product.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to the purchaser.

Application of Provincial and State Law

This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. The provisions of the United Nations Convention on Contracts for the Sale of Goods shall not apply to this limited warranty or the sale of products covered by this limited warranty.

General

Remii reserves the right to make changes at any time without notice, in design, material, specifications, prices and the right to discontinue styles and products.

Remii Electric Fireplaces • 502-1027 Davie Street • Vancouver, BC V6E4L2

Effective September 2017