Remii

102765-XS - Heating Remii - Free user manual and instructions

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USER MANUAL 102765-XS Remii

natural_image Isometric line drawing of a rectangular frame with internal compartments and mounting holes (no text or symbols)

SAFETY INFORMATION

Remii 102765-XS - 1

WARNING

If the information in these instructions are not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE.

CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.

TABLE OF CONTENTS

Please read and carefully follow all of the instruction found in this manual. Please pay special attention to the safety instructions provided in this manual. The instructions included here will assure that you have many years of dependable and enjoyable service from your Remii product.

IMPORTANT INSTRUCTIONS....3

UNPACKING AND TESTING APPLIANCE ....4

GROUNDING APPLIANCE 4

LOCATING THE FIREPLACE ....4

102735-XS 5

102745-XS 6

102755-XS 7

102765-XS 8

SAFETY DRILL SCREW AREA 9

HARDWIRE INSTALLATION....9

FOR BATHROOM USE....10

OUTDOOR INSTALLATIONS 11

INSTALLATION....12

INSTALLATION BUILT-IN....12

INSTALLATION WALL-MOUNT....16

MEDIA OPTIONS....19

OPERATION....20

INSTALLING WALL THERMOSTAT 22

REPLACEMENT PARTS 23

EXPLODED VIEW 24

WIRING DIAGRAM 25

TROUBLE SHOOTING 26

SERVICE HISTORY 27

WARRANTY 28

IMPORTANT INSTRUCTIONS

  1. Read all instructions before installing or using this heater.
  2. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet from the front of the heater; keep them away from sides and rear as well.
  3. Always unplug heater when it's not in use.
  4. Do not operate the fireplace if it has a damaged cord or plug, after it has malfunctioned, or if the unit has been dropped or damaged in any way.
  5. Never place the heater where it may fall into a bathtub or other water containers.
  6. Do not run the cord under carpeting. Do not cover the cord with throw rugs, runners or anything else. Arrange the cord away from traffic areas where it could not be tripped over.
  7. To disconnect the heater, turn the controls to "OFF" before removing the plug from the outlet.
  8. Do not insert or allow foreign objects to enter any ventilation or exhaust opening, as this may cause an electric shock, fire or damage to the heater.
  9. To prevent a possible fire, do not block air intakes in any manner.
  10. A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or flammable liquids are used or stored.
  11. Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock or injury to persons.
  12. Avoid the use of an extension cord because the extension cord may overheat and cause a fire.
  13. Always use properly grounded fused and polarized outlets.
  14. Always use ground fault protection where it is required by electrical codes.
  15. Always disconnect the power before performing any cleaning, maintenance or relocation of the heater.
  16. To prevent a possible fire, do not burn wood or other materials in this heater.
  17. To prevent electric shock or fire, always use a certified electrician, should new circuits or outlets be required.
  18. When transporting or storing the heater, keep it in a dry place, free from excessive vibration.

UNPACKING AND TESTING APPLIANCE

Carefully remove the appliance from the box. Prior to installing the appliance, test to make sure the appliance operates properly by plugging the power supply cord into a conveniently located 120 Volt grounded outlet.

GROUNDING APPLIANCE

This appliance is for use on 120 Volts. The cord has a plug as shown in (A). An adapter as shown in (C) is available for connecting three-blade grounding type plugs to two-slot receptacles. The green grounding lug extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box. The adapter should not be used if a three-slot grounded receptacle is available.

To disconnect appliance, turn controls to off, then remove plug from outlet.

Remii 102765-XS - GROUNDING APPLIANCE - 1

flowchart
graph TD
    A["Grounding Pin"] --> B["Cover Of Grounded Outlet Box"]
    C["Adapter"] --> D["Grounding Means"]
    B --> E["Metal Screws"]
    D --> F["Grounding Pin"]
    style A fill:#f9f,stroke:#333
    style C fill:#f9f,stroke:#333
    style D fill:#f9f,stroke:#333
    style E fill:#ccf,stroke:#333
    style F fill:#ccf,stroke:#333

LOCATING THE FIREPLACE

Plan where to locate and frame the fireplace. This will save time and money later when you install the fireplace. Before installation consider the following:

  1. Where the fireplace is located must allow for wall and ceiling clearances (see INSTALLATION)
  2. Consider a location where the fireplace screen will not be exposed to direct sunlight from windows or doors.
  3. A 15 ampere, 120 Volt, 60 Hz branch circuit with proper ground must be available at the location. Preferably a dedicated branch circuit should be provided to avoid circuit breakers to trip of fuses to blow.

102735-XS

Description102735-XS
Voltage120V AC
Watts1465W Max
NO HEATER 25W
MOTOR HEATER 19W
Appliance Width 34 1/8" or 99.5cm
Appliance Height19 7/8" or 50.4cm
Appliance Depth 4 or 10.25"cm
Gross Weight 46.3 lbs or 21kgs
Plug Location Left side
Cord Length 70 7/8" or 180 cm
Rough Wall Opening Size34" X 20 3/8" or 86.4 cm X 52 cm
BTU5000

This appliance has been tested in accordance with the UL Standard 2021 for fixed 60HZ location dedicated electric room appliances in the United States and Canada. If you need assistance during installation, please contact your local dealer.

NOTE: This appliance must be electrically wired and grounded in accordance with local codes. In the absence of local codes, use the current CSA C22.1 Canadian Electrical Code in Canada or the ANSI/NFPA 70 National Electrical Code in the United States

Remii 102765-XS - LOCATING THE FIREPLACE - 1

text_image 15½" [402] 11½" [302] 30½" [768] 34½" [868] 33¾" [848.6] 19½" [504] 4" [102.5] 5½" [129.7]

102745-XS

Description102745-XS
Voltage120V AC
Watts1465W Max
NO HEATER 25W
MOTOR HEATER 19W
Appliance Width44 1/8" or 99.5cm
Appliance Height19 7/8" or 50.4cm
Appliance Depth 4 or 10.25"cm
Gross Weight 62 lbs or 28 kgs
Plug Location Left side
Cord Length 70 7/8" or 180 cm
Rough Wall Opening Size44" X 20 3/8" or 111.8 cm X 52 cm
BTU5000

This appliance has been tested in accordance with the UL Standard 2021 for fixed 60HZ location dedicated electric room appliances in the United States and Canada. If you need assistance during installation, please contact your local dealer.

NOTE: This appliance must be electrically wired and grounded in accordance with local codes. In the absence of local codes, use the current CSA C22.1 Canadian Electrical Code in Canada or the ANSI/NFPA 70 National Electrical Code in the United States

Remii 102765-XS - LOCATING THE FIREPLACE - 2

text_image 15½" [402] 11½" [302] 40½" [1022] 44½" [1122] 43¾" [1102.6] 19½" [504] 4" [102.5] 5½" [129.7]

102755-XS

Model Number 102755-XS
Voltage120V AC
Watts1465W Max
NO HEATER 25W
MOTOR HEATER 19W
Appliance Width54 1/8" or 137.6 cm
Appliance Height19 7/8" or 50.4 cm
Appliance Depth 4" or 10.25 cm
Gross Weight 86 lbs or 39 kgs
Plug Location Left side
Cord Length 70 7/8" or 180 cm
Rough Wall Opening Size54" X 20 3/8" or 137.2cm X 52 cm
BTU5000

This appliance has been tested in accordance with the UL Standard 2021 for fixed and location dedicated electric room appliances in the United States and Canada. If you need assistance during installation, please contact your local dealer.

NOTE: This appliance must be electrically wired and grounded in accordance with local codes. In the absence of local codes, use the current CSA C22.1 Canadian Electrical Code in Canada or the ANSI/NFPA 70 National Electrical Code in the United States.

Remii 102765-XS - 102755-XS - 1

text_image 15½" [402] 11½" [302] 50¼" [1276] 54½" [1376] 53¾" [1356.6] 19½" [504] 4" [102.5] 5½" [129.7]

102765-XS

Description102765-XS
Voltage120V
Watts1465W Max
NO HEATER 25W
MOTOR HEATER 19W
Appliance Width64 1/8" or 163 cm
Appliance Height19 7/8" or 50.4 cm
Appliance Depth 4" or 1025 cm
Gross Weight 108 lbs or 49 kgs
Plug Location Left side
Cord Length 70 7/8" or 180 cm
Rough Wall Opening Size64" X 20 3/8" or 162.6cm X 52 cm
BTU5000

This appliance has been tested in accordance with the UL Standard 2021 for fixed and location dedicated electric room appliances in the United States and Canada. If you need assistance during installation, please contact your local dealer.

NOTE: This appliance must be electrically wired and grounded in accordance with local codes. In the absence of local codes, use the current CSA C22.1 Canadian Electrical Code in Canada or the ANSI/NFPA 70 National Electrical Code in the United States.

Remii 102765-XS - 102765-XS - 1

text_image 15½" [402] 11½" [302] 60¼" [1530] 64½" [1630] 63¾" [1610.6] 19½" [504] 4" [102.5] 5½" [129.7]

SAFETY DRILL SCREW AREA

There is a safety drill screw area as show below.

Please make sure that the fix screws are in this area.

Remii 102765-XS - SAFETY DRILL SCREW AREA - 1

text_image HEAT FLAVE HOT PAP The manual control pad position

Remii 102765-XS - SAFETY DRILL SCREW AREA - 2

text_image Safety drill screw area (Dark area)

HARDWIRE INSTALLATION

Turn off the appliance completely and let cool before servicing. Only a qualified service person should service and repair this electric appliance.

If it is necessary to hard wire this appliance, a qualified electrician must remove the cord connection, and wire the appliance directly to the household wiring.

This appliance must be electrically connected and grounded in accordance with local codes, if hard wired. In the absence of local codes, use the current CSA C22.1 CANADIAN ELECTRICAL CODE in Canada or the current ANSI/NFPA 70 NATIONAL ELECTRICAL CODE in the United States.

  1. Remove the cover plate from the left side of the appliance by removing the two screws, as shown below. Unscrew and remove power cord.

Remii 102765-XS - HARDWIRE INSTALLATION - 1

natural_image Close-up of a black electronic device with two red circular markers and a metallic cable inserted (no visible text or symbols)

Remii 102765-XS - HARDWIRE INSTALLATION - 2

natural_image Close-up of a black electrical outlet with wires and a small inset image, mounted on a wall (no visible text or symbols)
  1. Attach the wiring to the junction block. Please make sure the live wire goes into the "L", the neutral wire into "N" and the ground wire into "G".

Remii 102765-XS - HARDWIRE INSTALLATION - 3

natural_image Close-up of a black electrical terminal block with three circular holes and wires, no visible text or symbols

Remii 102765-XS - HARDWIRE INSTALLATION - 4

natural_image Close-up of a black electronic device with a black socket and colored wires inserted (no visible text or symbols)
  1. P ut the plate back and screw back.

FOR BATHROOM USE

If the unit is installed in a bathroom it must be protected by a GIF receptacle or circuit. If receptacle is used it must be readily accessible.

To prevent electric shock, please be aware that this unit is an electrical appliance that is NOT watertight and must be installed as to prevent water from entering unit. This must be installed away from showers, tubs, etc. Never locate fireplace where it may fall into a bathtub or other water container.

All wiring connections to line power shall be in accordance with local building code requirements. Inquires about local codes and regulations must be done prior to installation.

OUTDOOR INSTALLATIONS

The 102735-XS, 102745-XS, 102755-XS and 102765-XS electric fireplace are suitable for installation in outdoor areas protected from direct water impingement. In addition to maintaining the listed mantel and combustibles clearances, a rain protection overhang factor of 1/2 shall be constructed to the front and to each side of the installed appliance. See illustration below. All wiring connections to line power shall be in accordance with local building code requirements. Inquires about local codes and regulations must be done prior to installation.

Remii 102765-XS - OUTDOOR INSTALLATIONS - 1

text_image Side of Fireplace A B

The overhang (A) must extend at least 1/2 the roof-line height (B). Height is measured from the base of the fireplace.

For example: if the roof-line (B) is 8' above the base of the fireplace, the overhang (A) must be at least 4'.

INSTALLATION

The 102735-XS, 102745-XS, 102755-XS and 102765-XS models are designed to be either built-in or wall-mounted depending on preference. These units allow for the finishing material (drywall, stone, tile, etc) to be built right down to the glass edge. However, that application is not always desirable or available so the surround could be used as an alternate finish option.

Note: The optional steel surround is not firmly attached and can be removed from the unit by simply pulling it off. It is recommended that two people remove the surround.

The rough wall opening size of the fireplace:

W(")D(")H(")
102735-XS344 1/220 3/8
102745-XS 444 1/2 203/8
102755-XS 544 1/2 203/8
102765-XS 644 1/2 203/8

Remii 102765-XS - INSTALLATION - 1

text_image Min. 7.6 cm 3 in H W FL00R Min. 2.5 cm 1 in Min. 7.6 cm 3 in

Built-in Installation Instructions

  1. Carefully remove the unit from the packaging. Plug in and test the fireplace prior to installation.

Remii 102765-XS - Built-in Installation Instructions - 1

natural_image Isometric line drawing of a rectangular frame with internal cutouts and mounting holes (no text or symbols)
  1. Remove the optional trim from the unit as illustrated below. Remove the wall framing plates from the unit.

Remii 102765-XS - Built-in Installation Instructions - 2

natural_image Technical line drawing of a two-panel window frame structure with mounting holes and directional arrows indicating assembly (no text or symbols)
  1. Re-attach the framing plates to the unit as shown below.

Remii 102765-XS - Built-in Installation Instructions - 3

natural_image Technical line drawing of a rectangular structural frame with mounting flanges (no text or symbols)
  1. Bend the framing plates as shown.

Remii 102765-XS - Built-in Installation Instructions - 4

natural_image Technical line drawing of a rectangular structural frame with mounting holes and internal ribs (no text or symbols)
  1. Lift the unit into the wall opening.

N o te: Two people are required

Remii 102765-XS - Built-in Installation Instructions - 5

natural_image Technical line drawing of a rectangular enclosure with a side panel, shown from two different angles (no text or symbols)
  1. Drive the mounting screws threw the framing plates securing the unit into the wall studs.

Remii 102765-XS - Built-in Installation Instructions - 6

natural_image Isometric line drawing of a rectangular frame mounted on a rectangular base (no text or symbols)
  1. Using desired materials, finish to the glass for a clean face installation OR re-attach the steel surround that was removed in STEP 1.

Remii 102765-XS - Built-in Installation Instructions - 7

natural_image Isometric line drawing of a rectangular block with a recessed rectangular opening (no text or symbols)

Wall-mount installation instructions

  1. Take out the unit from the box. Please do the pre-test before you install the fireplace.

Remii 102765-XS - Wall-mount installation instructions - 1

natural_image Isometric line drawing of a rectangular metal enclosure or frame structure (no text or symbols)
  1. Take the hanger from the back of the fireplace by removing screws. Select a location for the hanger to be fixed that is not prone to moisture and is located at least 0.91 m or 3 feet away from combustible materials such as curtains, drapes, furniture, bedding, paper, etc. Before drill, check the wall to ensure there is no wiring, pipe wires etc in the area. Drill 8 or more holes (8mm diameter & 40mm depth) using a suitable size drill and put the wall plugs into the hole.

Remii 102765-XS - Wall-mount installation instructions - 2

text_image Diagram illustrating four sequential steps of a precision tool application, showing how to draw and spread particles.
  1. Fix the hanger onto the wall and put the fireplace on.

Remii 102765-XS - Wall-mount installation instructions - 3

natural_image Technical line drawing of two electronic components: a rectangular box with internal components and a rectangular panel with a grid pattern (no text or symbols)

Remii 102765-XS - Wall-mount installation instructions - 4

natural_image Isometric line drawing of a rectangular block with a small internal component, no text or symbols present.
  1. kFix a bracket beneath the fireplace to ensure the fireplace won't move.

Remii 102765-XS - Wall-mount installation instructions - 5

natural_image Isometric line drawing of a rectangular electronic device mounted on a rectangular base, with no visible text or symbols.

MEDIA OPTIONS

The 102735-XS, 102745-XS, 102755-XS and 102765-XS are shipped with two mixture media shows below: the Canyon brown and Ocean blue. Consumers may purchase optional decorative media if they choose. See dealer for more details.

Remii 102765-XS - MEDIA OPTIONS - 1

natural_image Pile of irregularly shaped, translucent mineral or rock fragments with varying shades of brown and green (no text or symbols visible)

Canyon brown

Remii 102765-XS - MEDIA OPTIONS - 2

natural_image Close-up of translucent, blue-green, and white mineral fragments (no text or symbols visible)

Ocean blue

DECORATIVE MEDIA INSTALLATION

Removing the front glass

Unplug the unit from the power and make sure it is switched off. Unscrew the adjustable screws to take off the front glass.

Installing the decorative media

Pour the fire glass media into the try. Feel free to use any combination of fire glass media that you find most appealing. Put back the front glass after you finish the fire glass decoration.

Remii 102765-XS - Installing the decorative media - 1

natural_image Close-up of translucent blue and white mineral fragments in a dark container (no text or symbols visible)

OPERATION

The fireplace can be operated either by the switches located on the left bottom of the fireplace unit or by supplied remote control.

Plug the fireplace into a 15 Amp wall socket.

MANUAL OPERATION

Remii 102765-XS - MANUAL OPERATION - 1

text_image ! HEAT FLAME HEATER POWER
  1. The main power ON/OFF switch in position O, the fireplace is OFF.
  2. When main power ON/OFF switch is at position I, the fireplace is ready to use.
  3. Press the Heat button repeatedly to set the heater to desired heat setting. The heater indicator LED will glow which shows the current heater settings.

a) RED 1465W HEAT OUTPUT
b) BLUE 750W HEAT OUTPUT
c) PURPLE AUTO MODE

AUTO MODE

Under this mode the heater will automatically turn ON at high heat setting 1465W heat output when the room temperature drops below 22^(72^) . When the room temperature is between 22-25^(72-77^) the heater output will switch to low heat setting 750W. When the room temperature goes above 25^(77^) the heater will be turned off and the cycle will continue. The LED indicator will be PURPLE in colour under this mode.

  1. Flame effect: Press the button marked Flame to adjust the flame brightness. The flame brightness will cycle through -Low-Medium-High-OFF.

NOTE: If operated at the Low heat setting, the fireplace will not provide as much heat output as in

the High heat setting, however the low setting will not require as much electrical power to operate. To avoid overloading a circuit, do not plug the fireplace into a circuit that already has other appliances working. When the fireplace is not in use switch off and unplug.

SAFETY CUT-OFF

  • This appliance is fitted with a safety cut-off which will operate if the fireplace overheats (eg. Due to blocked air vents). For safety reasons, the fireplace will NOT automatically reset.
  • To reset the appliance, disconnect the appliance from the main supply for at least 10 minutes. Reconnect the supply to the main and switch on the appliance.
natural_image Technical line drawings of remote control devices including a refrigerator, battery pack, and remote control panel (no text or symbols)

For remote to function make sure the heater is plugged in and main power switch located on the bottom left hand side is at position 1.

When operating the remote make sure you point the remote to the centre of the fireplace and make sure each time you press the button the buzzer inside the unit will bee ponce. It takes some time for the receiver to respond to the transmitter. Do not PRESS the buttons more than once within two seconds for correct operation.

Power on ⏻ button: The power-on button at top left corner of the remote is the main ON/OFF power button. This will turn off all the functions and the fireplace will be in standby mode.

DISPLAY ON/OFF button: Switching the fireplace flame and tray light ON/OFF. It has functions of setting memory.

DISPLAY BLUE button: Adjust the blue color brightness of flame and tray.

DISPLAY YELLOW button: Adjust the yellow color brightness of flame and tray.

DISPLAY ORANGE button: Adjust the orange color brightness of flame and tray.

HEATER ON/OFF button: Switching the heater ON/OFF. It has functions of setting memory.

HIGHT button: Press the high button to switch the heater to high heat setting 1465W.

LOW button: Press the low button to switch the heater to low heat setting 750W.

TEMP. button: Press the TEMP. button to switch the heater to AUTO mode. Under this mode the heater will operate in similar way as explained above for the manual operation.

INSTALLING WALL THERMOSTAT

WALL THERMOSTAT WIRING DIAGRAMS

Remii 102765-XS - WALL THERMOSTAT WIRING DIAGRAMS - 1

text_image 5V INSIDE OUTSIDE BLACK BLACK BLACK BLACK WALL THERMOSTAT Wall Thermostat

Wire the wall thermostat prior to installing the fireplace.

WALL THERMOSTAT WIRING(24 VAC)

Install Wall Thermostat per instructions provided with kit and per the following information:

  1. Turn off circuit breaker.
  2. Remove cover plate located on the left side of appliance.
  3. Pull the wire out and cut the inside thermostat. Connect the wires to the wall thermostat as shown below. Follow instructions provided with wall switch kit.

Remii 102765-XS - WALL THERMOSTAT WIRING(24 VAC) - 1

natural_image Close-up of a metallic tool inserted into a mechanical component with bolt holes (no visible text or symbols)

Remii 102765-XS - WALL THERMOSTAT WIRING(24 VAC) - 2

natural_image Close-up of a hand inserting a small mechanical component into a dark electronic device (no visible text or symbols)

Remii 102765-XS - WALL THERMOSTAT WIRING(24 VAC) - 3

natural_image Close-up of a hand using pliers to adjust or install a small white component on a black surface (no text or symbols visible)

Remii 102765-XS - WALL THERMOSTAT WIRING(24 VAC) - 4

natural_image Close-up of a hand holding a wire with wires inserted into a black electrical socket (no text or symbols visible)

REPLACEMENT PARTS

This list contains replacement parts

NOPART NUMBER DESCRIPTION QTY.
102735-XS102745-XS 102755-XS 102765-XS
131485013134501 TRIM31365013138501
210201505ADJUSTABLE SCREW2
33133009FRONT GLASS BRACKET2
410701274107012491070125110701253FRONT GLASS1
510702198107021831070218510702187FLAME EFFECT GLASS1
6601139BLED LIGHT(LED3-23-2) FOR TRAY0/1/2/0
6601140BLED LIGHT(LED3-33-2) FOR TRAY2/2/2/4
73148504313450431365043138504FLICKER ASSEMBLY1
810101225FLICKER MOTOR1
6601139BLED LIGHT(LED3-23-2) FOR FLAME0/1/2/0
6601140BLED LIGHT(LED3-33-2) FOR FLAME2/2/2/4
1010702202107021771070217910702181BOTTON GLASS1
1110114001BTEMPERATURE SENSOR1
1210104002SWITCH1
13301506REMOTE RECEIVER1
14601097BCIRCUIT BOARD(LRC16-03)1
15602082BBLOWER AND HEATER ASSEMBLY(FRT45-240)1
16601032BCONTROL PANEL1
10105064REMOTENot shown

EXPLODED VIEW

Remii 102765-XS - EXPLODED VIEW - 1

text_image Exploded view diagram of a device with numbered components for identification

Wiring diagram
Remii 102765-XS - EXPLODED VIEW - 2

flowchart
graph TD
    A["FLICKER ASSEMBLY"] --> B["BYE+"]
    B --> C["CON1"]
    C --> D["FAME AND BEMR LED"]
    D --> E["RECEIVER"]
    E --> F["Temperature Sensor"]
    F --> G["BUTTON"]
    G --> H["POWER CORD"]
    H --> I["LRC16-03"]
    D --> J["FAN HEATER"]
    J --> K["SWITCH"]
    K --> L["R-N1"]
    K --> M["P-N1"]
    K --> N["M-N1"]
    K --> O["FAN-N1"]
    J --> P["H1"]
    J --> Q["H2"]
    J --> R["MOTQR1"]
    J --> S["P-L1"]
    D --> T["FIRE"]
    T --> U["LAMP B"]
    T --> V["LAMP"]
    D --> W["FAN"]
    W --> X["RELAY-H1 RELAY-H2 RELAY-H3"]
    D --> Y["TEMP"]
    Y --> Z["RF"]
    D --> AA["SIP"]
    AA --> AB["STOP"]
    style A fill:#f9f,stroke:#333
    style G fill:#ccf,stroke:#333
    style H fill:#cfc,stroke:#333
    style I fill:#fcc,stroke:#333
    style J fill:#cff,stroke:#333
    style K fill:#ffc,stroke:#333
    style L fill:#fcc,stroke:#333
    style M fill:#fcc,stroke:#333
    style N fill:#fcc,stroke:#333
    style O fill:#fcc,stroke:#333
    style P fill:#fcc,stroke:#333
    style Q fill:#fcc,stroke:#333
    style R fill:#fcc,stroke:#333
    style S fill:#fcc,stroke:#333
    style T fill:#fcc,stroke:#333
    style U fill:#fcc,stroke:#333
    style V fill:#fcc,stroke:#333
    style W fill:#fcc,stroke:#333
    style X fill:#fcc,stroke:#333
    style Y fill:#fcc,stroke:#333
    style Z fill:#fcc,stroke:#333
    style AA fill:#fcc,stroke:#333

TROUBLE SHOOTING

PROBLEM POSSIBLE CAUSE SOLUTION
Dim or no flameFlame LED's are burnt outInspect the LED's and replace them if necessary.
Ember bed is not glowing or dimmingEmber LED's are burnt outInspect the ember bed LED's and replace them if necessary.
Appliance turns off and will not turn onAppliance has overheated and safety device has caused the thermal switch to disconnectTurn off the main switch, allow appliance to cool for 10 minutes, then turn it on.
House circuit breaker has trippedReset house circuit breaker.
Appliance's fuse has blown Replace the fuse.
Appliance will not come on when switch is flipped to ONAppliance is not plugged into an electrical outletCheck plug and plug in.
Appliance has overheated and safety device has caused the thermal switch to disconnectTurn off the main switch, allow appliance to cool for 10 minutes, then turn it on.
Circuit board is burnt out Inspect the circuit board and replace it if necessary.
No warm air coming out of applianceHeater is burnt outInspect the burner and heater assembly and replace it if necessary.
Flame sputtersFlame motor is defective.Call a qualified service technician and replace flame motor.
Remote Control does not work.Low batteries. Unit switch in “O” position.Replace AAA batteries in remote control. Turn the switch in “I” position.
Flame is fixed.Wiring may be loose or the flame motor may be defective.

SERVICE HISTORY

This heater must be serviced annually depending on usage.

DateDealer NameService technician NameService Performed Special Concerns

NOTES:

WARRANTY

Remii Electric Fireplaces ("Remii") warrants that your newly purchased Remii electric fireplace is free from manufacturing and material defects for a period of two (2) years from the date of the first purchase, subject to the conditions and limitations contained below.

Warranty Application & Exclusions

This limited warranty applies to your newly purchased Remii electric fireplace; the limited warranty's application is limited to purchases made in any province of Canada or in any of the 52 States of the United States of America, including the District of Columbia. Only the original purchaser of the product is eligible for coverage under this limited warranty; the warranty is not transferable.

Products excluded from this limited warranty

Light bulbs are not covered by this limited warranty and are the sole responsibility of the owner/purchaser. Remii does not cover service or labor charges.

Warranty Coverage and Term

Products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the provisions of this warranty, Remii warrants such products to be free from defects in material and workmanship for a period of two (2) years from the date of the first purchase of such products.

The limited two (2) year warranty period for products also applies to any implied warranties that may exist under applicable law. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to the purchaser.

All other warranties—expressed or implied—with respect to the product, its components and accessories or any obligation/liabilities on the part of Remii are hereby expressly excluded.

Limitations to Coverage Under Limited Warranty

This limited warranty does not apply to products that have been repaired, or otherwise altered. This limited warranty further does not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper maintenance or handling, or operation with an incorrect power source. Products made by other manufacturers, sold with the product or thereafter, are not covered by this limited warranty. The use of unauthorized components will render this warranty null and void.

Outdoor Rated Units

All units that are installed outdoors or in moisture intense conditions must use the stainless steel cover/and or be installed with appropriate shelter. Proof of purchase of the cover and/or shelter is required for any warranty claims.

Defects

Defects must be brought to the attention of the selling dealer. Please have your proof of purchase, catalogue/model and serial numbers available when contacting dealer; any and all service under the limited warranty requires a proof of purchase of the product. Should a product or part covered by this limited warranty be proven to be defective, in material or workmanship, and during the two (2) year limited warranty period, Remii will replace such defective product or part without charge. If Remii is unable to replace such part, or if replacement is not commercially practicable or cannot be timely done, in its sole discretion Remii may, in lieu of replacement, choose to refund the purchase price for such product or part. Remii does not cover labor or service charges to replace said parts.

Limitations

In no event will Remii, including without limitation any of its directors, officers, shareholders, employees, consultants, agents, heirs, executors, administrators and assigns, be liable to the purchaser or any third party, whether in contract, in tort, or on any other basis for any indirect, special, punitive, exemplary, consequential, or incidental loss, cost or damage arising out of or in connection with the sale, maintenance, use or inability to use the product, even if Remii, including without limitation any of its directors, officers, shareholders, employees, consultants, agents, heirs, executors, administrators and assigns, have been advised of the possibility of such losses, costs or damages, or if such losses, costs or damages are foreseeable. In no event will Remii, including without limitation any of its directors, officers, shareholders, employees, consultants, agents, heirs, executors, administrators and assigns, be liable for any direct losses, costs or damages that exceed the purchase price of the product.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to the purchaser.

Application of Provincial and State Law

This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. The provisions of the United Nations Convention on Contracts for the Sale of Goods shall not apply to this limited warranty or the sale of products covered by this limited warranty.

General

Remii reserves the right to make changes at any time without notice, in design, material, specifications, prices and the right to discontinue styles and products.

Remii Electric Fireplaces • 502-1027 Davie Street • Vancouver, BC V6E4L2

Effective September 2017

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Product information

Brand : Remii

Model : 102765-XS

Category : Heating