SHARP XE-A20S - Cash register

XE-A20S - Cash register SHARP - Free user manual and instructions

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Brand SHARP
Model XE-A20S
Product Type Electronic Cash Register
Power Supply 120 V AC +/- 10% (standard outlet) + 3 AA backup batteries
Printer Single-station thermal printer, no ribbon or cartridge
Number of Departments 99 (32 direct keys, others by code)
Number of PLUs/Subdepartments Up to 1,200 (depending on EJ memory size)
Tax Calculation Automatic (up to 4 rates), manual, tax table
Operating Modes OFF, OP X/Z, REG, PGM, VOID, MGR, X1/Z1, X2/Z2
Main Features Basic sales, repeat, multiplication, unit price, SICS, subtotals, finalization (cash, check, credit), mixed payment, refund, discount/premium (amount or %), currency conversion, RA/PO, non-add, AUTO keys, correction modes, X/Z reports, electronic journal (EJ)
Operator Display Digital display with symbols (machine status, error, battery, etc.)
Customer Display Pop-up display, 8 digits max
USB Port 1 USB port (SHARP cable included)
Mode Keys 2 keys: manager (MA) and operator (OP), removable only in REG or OFF position
Security Built-in fire wall, cutter on printer, drawer lock, battery memory protection
Maintenance and Cleaning Clean with soft dry cloth; print head, sensor, and roller with isopropyl alcohol
Spare Parts and Consumables Thermal paper (SHARP specified), AA batteries, replacement roller
Repairability Do not repair yourself; contact SHARP customer service at 1-800-BE-SHARP
Regulatory Information FCC Class A compliant (commercial use)
Warranty 1 year parts, 90 days labor (USA)

Frequently Asked Questions - XE-A20S SHARP

How to initialize the XE-A20S cash register?
To initialize, insert the manager key (MA) in REG position, plug in the power cord without batteries installed. Three beeps sound. The display shows '0.00' with the L symbol. This operation erases all data and must be done before first use.
How to install backup batteries?
After initialization, with the cord plugged in and the selector in REG, open the battery compartment (near the paper cradle). Insert three new AA batteries respecting polarity. The L symbol disappears. The batteries save data in case of power outage.
How to set the date and time?
Set the selector to PGM. Enter the date in MM/DD/YYYY format (e.g., 08262005 for August 26, 2005) then press the #/TM/SBTL key. For time, enter 4 digits in 24-hour format (e.g., 1430 for 2:30 PM) and press #/TM/SBTL. The clock displays in 12-hour format with R (AM) or P (PM).
How to perform a simple department sale?
In REG mode, enter the clerk code (e.g., 1 + CLK#). For an item at $15.00, type 1500 then the corresponding department key (e.g., Department 1). Press #/TM/SBTL to display the subtotal including tax, enter the amount received (e.g., 5000) then CA/AT/NS. The cash register prints the receipt and opens the drawer.
How to correct an entry error during a transaction?
If the error is the last entry, immediately press the VOID key. For a previous error (except finalized), use indirect cancellation: press the ⊖ key before the department or PLU to cancel. You can also cancel the entire ticket with subtotal void (#/TM/SBTL then VOID then #/TM/SBTL).
How to print an X or Z sales report?
For an X report (read without reset) or Z report (reset), turn the selector to X1/Z1 (daily) or X2/Z2 (periodic). Press the key corresponding to the desired report (e.g., 1 + CA/AT/NS for general report). The cash register prints totals. For Z, counters are reset.
What to do in case of power failure?
The cash register retains data in memory thanks to backup batteries. If batteries are missing or weak, settings may be lost. If a power outage occurs during a transaction, the machine resumes normally when power is restored. If printing was in progress, it prints a separation line '======' then continues.
How to clean the print head?
Turn off the machine (OFF). Remove the cover and paper roll. Gently clean the print head, sensor, and roller with a cotton swab soaked in isopropyl alcohol. Let dry before reassembling. Never use hard tools to avoid damaging the head.
How to replace the paper roll?
Open the printer cover. Lift the roller arm release lever. Remove the old roll. Place the new roll in the cradle (paper unwinds from underneath). Guide the end along the guides to the arm. Close the arm pressing in the center until it clicks. Paper advances automatically. Cut excess.
How to perform a refund?
In REG mode, for a department: enter the amount to refund, press RFND, then the department key. For a PLU: enter the PLU code, press RFND, then PLU/SUB. The amount appears negative on the receipt. Finalize with CA/AT/NS. Refund can also be associated with indirect cancellation if necessary.

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Download the instructions for your Cash register in PDF format for free! Find your manual XE-A20S - SHARP and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. XE-A20S by SHARP.

USER MANUAL XE-A20S SHARP

natural_image Illustration of a modern cash register with a Sharp mode dial and control panel (no text or symbols)

WARNING

FCC Regulations state that any unauthorized changes or modifications to this equipment not expressly approved by the manufacturer could void the user's authority to operate this equipment.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when this equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

CAUTION

The AC power socket-outlet should be installed near the equipment and should be easily accessible.

FOR YOUR RECORDS

Please record below the model number and serial number for easy reference in case of loss or theft. These numbers are located on the right side of the unit. Space is provided for further pertinent data.

Model Number

Serial Number

Date of Purchase

Place of Purchase

INTRODUCTION

Thank you very much for your purchase of the SHARP Electronic Cash Register, Model XE-A20S.

Please read this manual carefully before operating your machine in order to gain full understanding of functions and features.

Please keep this manual for future reference. It will help you if you encounter any operational problems.

CAUTION!

Never install the batteries into the cash register before initializing it. Before you start operating the cash register, you must first initialize it, then install the batteries. Otherwise, distorted memory contents and malfunction of the cash register will occur. For this procedure, please refer to page 7.

IMPORTANT

  • On the printer, a cutter to cut the paper roll is mounted. Always be careful not to cut yourself by the cutter.
    • Install your register in a location that is not subject to direct radiation, unusual temperature changes, high humidity or exposed to water sources.
    Installation in such locations could cause damage to the cabinet and the electronic components.

- Never operate the register with wet hands.

The water could seep into the interior of the register and cause component failure.

- When cleaning your register, use a dry, soft cloth. Never use solvents, such as benzine and/or thinner.

The use of such chemicals will lead to discoloration or deterioration of the cabinet.

- The register plugs into any standard wall outlet (120V AC ±10%).

Other electrical devices on the same electrical circuit could cause the register to malfunction.

- For protection against data loss, please install three “AA” batteries after initializing the cash register. When handling the batteries, never fail to observe the followings:

Incorrectly using batteries can cause them to burst or leak, possibly damaging the interior of the cash register.

  • Be sure that the positive (+) and negative (-) poles of each battery are facing in the proper direction for installation.
  • Never mix batteries of different types.
  • Never mix old batteries and new ones.
  • Never leave dead batteries in the battery compartment.
  • Remove the batteries if you do not plan to use the cash register for long periods.
  • Should a battery leak, clean out the battery compartment immediately, taking care to avoid letting the battery fluid come into direct contact with your skin.
  • For battery disposal, follow the corresponding law in your country.

- If the register malfunctions, call 1-800-BE-SHARP for service - do not try to repair the register yourself.

- For a complete electrical disconnection, disconnect the main plug.

Customer Service Hotline 1-800-BE-SHARP

For Easy Set-up, see "GETTING STARTED" (page 7).

PARTS AND THEIR FUNCTIONS....4

1 External View 4
2 Printer 4
3 Mode Switch and Mode Keys....5
4 Keyboard 5
5 Displays....6
6 Drawer Lock Key 6

GETTING STARTED....7

FOR THE OPERATOR

OVERVIEW OF FLOW OF DAILY SALES ENTRIES 11

BASIC SALES ENTRY 12

1 Basic Sales Entry Example 12
2 Error Warning 13
3 Item Entries 14

Single item entries....14
Repeat entries 15
Multiplication entries....15
Split pricing entries 16
Single item cash sale (SICS) entry 17

4 Displaying Subtotal....17
5 Finalization of Transaction 17

Cash or check tendering....17
Cash or check sale that does not require tender entry 18
Charge (credit) sale....18
Mixed-tender sale 18

6 Tax Calculation....19

Automatic tax....19
Manual tax 19
Tax delete....19
Tax status shift 20

OPTIONAL FEATURES....21

1 Auxiliary Entries....21

Discount and premium entries using the percent key....21
Discount and premium entries using the discount key 21
Refund entries 22
Non-add code number entries and printing 22

2 Auxiliary Payment Treatment 23

Currency conversion....23
Received-on Account and Paid-out Entries....24
No sale (exchange) 24

3 Automatic Sequence Key ( ^AUTO key) Entries....24

CORRECTION 25

1 Correction of the Last Entry (direct void)....25
2 Correction of the Next-to-last or Earlier Entry (indirect void)....25
3 Subtotal Void 26
4 Correction of Incorrect Entries not Handled by the Direct or Indirect Void Function 26

FOR THE MANAGER

PRIOR TO PROGRAMMING ....27

BASIC FUNCTION PROGRAMMING (For Quick Start)....27

1 Date and Time Programming ....27
2 Tax Programming for Automatic Tax Calculation Function 28

Tax programming using a tax rate....28
The tax table (applicable to the add-on tax) 29
Quantity for doughnut tax exempt (for Canadian tax system) 31

AUXILIARY FUNCTION PROGRAMMING ....32

1 Department Programming 32
2 PLU (Price Look-Up) and Subdepartment Programming 33
3 Miscellaneous Key Programming....35

Rate for %1 , %2 and 35
Amount for [⊖]....36
Percent rate limitation for %1 and %2 36
Function parameters for %1 , %2 and 36
Function parameters for CONV 37
Entry digit limit for RA, RCPT/PO and TAX 38
Function parameters for , and /AT/NS (when using as CA key) 38

4 Text programming ....39

ADVANCED PROGRAMMING....44

1 Register Number and Consecutive Number Programming....44
2 Electronic Journal (EJ) Programming....45
3 Various Function Selection Programming 1 ....47

Function selection for miscellaneous keys ....47
Print format....48
Receipt print format 48
Function selection for tax....48
Other programming 49

4 Various Function Selection Programming 2....51

Power save mode....51
Logo message print format....51
Online time out setting....52
Thermal printer density 52
Language selection ....53
Training clerk specification for training mode 53
AUTO key programming....54

5 Reading Stored Program....54

TRAINING MODE ....56

READING (X) AND RESETTING (Z) OF SALES TOTALS ....57

EJ REPORT READING AND RESETTING....60

OVERRIDE ENTRIES 61

CORRECTION AFTER FINALIZING A TRANSACTION (Void mode)....61

1 In Case of Power Failure....62
2 In Case of Printer Error 62
3 Cautions in Handling the Printer and Recording Paper....62
4 Replacing the Batteries 63
5 Replacing the Paper Roll....63
6 Removing a Paper Jam....66
7 Cleaning the Printer (Print Head / Sensor / Roller) 66
8 Removing the Drawer....66
9 Opening the Drawer by Hand....66
0 Before calling for service....67

Error code table 67

SPECIFICATIONS ....68

PARTS AND THEIR FUNCTIONS

1 External View

Front view
SHARP XE-A20S - External View - 1

text_image Operator display Printer cover Receipt paper Keyboard SHARP Customer display (Pop-up type) Power cord Mode switch USB port Drawer Drawer lock

SHARP XE-A20S - External View - 2
Use only the USB cable (manufactured by SHARP) supplied with the XE-A20S for the connection with a PC. Never use other cables.

2 Printer

SHARP XE-A20S - Printer - 1

natural_image Illustration of a stack of books with a computer, no text or symbols present

The printer is one station type thermal printer, therefore it does not require any type of ink ribbon or cartridge.

Lift the rear of the printer cover to remove. To re-install, hook the pawls on the cabinet and close.

Caution: The paper cutter is mounted on the printer cover. Be careful not to cut yourself.

SHARP XE-A20S - Printer - 2

text_image Take-up spool Print roller arm Print roller release rever Inner cover Paper roll cradle Paper positioning guides Note Do not with the result in head.

Do not attempt to remove the paper roll with the print roller arm is locked. This may result in damage to the printer and print head.

3 Mode Switch and Mode Keys

The mode switch can be operated by inserting one of the two supplied mode keys - manager (MA) and operator (OP) keys. These keys can be inserted or removed only in the “REG” or “OFF” position.

SHARP XE-A20S - Mode Switch and Mode Keys - 1

flowchart
graph TD
    A["Manager key (MA)"] --> B["OP"]
    B --> C["OPX/Z"]
    C --> D["MGR"]
    D --> E["X1/Z1"]
    E --> F["X2/Z2"]
    F --> G["OP"]
    G --> H["VOID"]
    H --> I["PGM"]
    I --> J["Reg"]
    J --> K["OP"]
    style A fill:#f9f,stroke:#333
    style B fill:#f9f,stroke:#333
    style C fill:#f9f,stroke:#333
    style D fill:#f9f,stroke:#333
    style E fill:#f9f,stroke:#333
    style F fill:#f9f,stroke:#333
    style G fill:#f9f,stroke:#333
    style H fill:#f9f,stroke:#333
    style I fill:#f9f,stroke:#333
    style J fill:#f9f,stroke:#333
    style K fill:#f9f,stroke:#333

The mode switch has these settings:

OFF: This mode locks all register operations. (AC power turns off.) No change occurs to register data.

OP X/Z: To take individual clerk X or Z reports, and to take flash reports. It can be used to toggle receipt state "ON" and "OFF" by pressing the RCP/TPO key.

REG: For entering sales.

PGM: To program various items.

VOID: Enters into the void mode. This mode allows correction after finalizing a transaction.

MGR: For manager's entries. The manager can use this mode for an override entry.

X1/Z1: To take the X/Z report for various daily totals

X2/Z2: To take the X/Z report for periodic (weekly or monthly) consolidation

4 Keyboard

■ Keyboard layout

SHARP XE-A20S - ■ Keyboard layout - 1

text_image ↑ CONV RA ! %1 / RCPT /PO _ %2 NUMBER VOID DC RFND SHIFT ESC BS - SPACE

SHARP XE-A20S - ■ Keyboard layout - 2

text_image @/FOR • CL 7 8 9 4 5 6 1 2 3 0 00

SHARP XE-A20S - ■ Keyboard layout - 3

text_image PLU /SUB A DEPT # F DEPT SHIFT K CLK# P 20 4 B 24 8 G 28 12 L 32 16 Q 19 3 C 23 7 H 27 11 M 31 15 R 18 2 D 22 6 I 26 10 N 30 14 S 17 1 E 21 5 J 25 9 O 29 13 T

SHARP XE-A20S - ■ Keyboard layout - 4

text_image TAX U AUTO X TAX1 SHIFT V TAX2 SHIFT Y CHK W CH Z MDSE SBTL #/TM SBTL CA/AT/NS

Note

The small characters on the bottom or lower right in each key indicates functions or characters which can be used for character entries for text programming. For details, refer to page 39.

■ Key names

SHARP XE-A20S - ■ Key names - 1

text_image ↑ Paper feed key RA Received-on account key RCPT /PO Receipt print/Paid-out key VOID Void key ESC Escape key CONV Conversion key %1 %2 Percent 1 and 2 keys RFND Refund key ⊖ Discount key

SHARP XE-A20S - ■ Key names - 2

text_image @/FOR Multiplication key • Decimal point key CL Clear key 00 0 ~ 9 Numeric keys PLU /SUB PLU/Subdepartment key DEPT # Department code entry key DEPT SHIFT Department shift key CLK# Clerk code entry key 1 17 ~ 32 Department keys 16

SHARP XE-A20S - ■ Key names - 3

text_image TAX Tax key TAX1 TAX2 Tax 1 and 2 shift keys SHIFT SHIFT AUTO Automatic sequence key CHK Check key CH Charge key MDSE Merchandise subtotal key SBTL Non-add code/Time display SBTL /Subtotal key CA/AT/NS Total/Amount tender /No sale key

5 Displays

Operator display
SHARP XE-A20S - Displays - 1

text_image PLU/SUB DEPT REPEAT Clerk code 0.3 12.5.0 RCPT OFF DC SHIFT NUMBER

Customer display (Pop-up type)

SHARP XE-A20S - Displays - 2

text_image 45678.90

Amount: Appears in the far-right eight (max.) positions. When the amount is negative, the minus symbol “-” appears before the amount.

Number of repeats for repetitive registrations:

The number of repeats is displayed, starting at “2” and incremental with each repeat. When you have registered ten times, the display will show “0.”(2 → 3 …… 9 → 0 → 1 → 2 …)

Receipt function status:

The indicator “_” appears in the RCPT OFF position when the receipt function is in the OFF status.

Time: Appears in the far-right six positions (hour-minute -“R” or hour-minute -“P”) in the OP X/Z, REG, or MGR mode. “R” is displayed in the morning (AM), and “P” in the afternoon (PM). In the REG or MGR mode, press the #/TM/SBTL key to display the time.

■ Machine state symbols

P : Appears during programming.

E : Appears when an error is detected.

☐ : Appears when the subtotal is displayed or when the amount tendered is smaller than the sales amount.

C : Appears when the CONV key is pressed to calculate a subtotal in foreign currency.

F : Appears when a transaction is finalized by pressing the CA/AT/NS, CHK or CH key.

[ : Appears when the change due amount is displayed.

- : May appear in the far-left three positions at the timing of key entry when the electronic journal (EJ) memory is full. (Depending on programming.)

L : Appears when the voltage of the installed batteries is under the required level. You must replace with new ones within two days. Refer to page 63 for details.

L : Appears when the batteries are not installed, or the installed batteries are dead. You must replace with new ones immediately. Refer to page 63 for details.

• : May appear right below the eighth and ninth places at the timing of finalization of a transaction when the electronic journal (EJ) memory is nearly full.

Also appears right below the tenth place when power save mode is effective.

H : Appears when the print roller arm is not locked.

PPPPPPPP: Appears when the paper is not set or out.

6 Drawer Lock Key

This key locks and unlocks the drawer. To lock it, turn 90 degrees counterclockwise. To unlock it, turn 90 degrees clockwise.

SHARP XE-A20S - Drawer Lock Key - 1

SHARP XE-A20S - Drawer Lock Key - 2

SHARP XE-A20S - Drawer Lock Key - 3

GETTING STARTED

Please follow the procedure shown below. The batteries are not installed and the power is OFF.

1 Installing the cash register

Find a stable surface where the cash register is not subject to water sources or direct sunlight near an AC outlet.

Unpack the cash register and make sure all accessories are included. For details of accessories, please refer to “Specifications” section.

2 Initializing the cash register

In order for your cash register to operate properly, you must initialize it before programming for the first time. Follow this procedure.

  1. Insert the manager (MA) key into the mode switch and turn it to the REG position.
  2. Insert the plug into the AC outlet. The buzzer will sound three times. IMPORTANT: This operation must be performed without batteries installed.
  3. The cash register has now been initialized. The register display will show "0.00" with "L".

SHARP XE-A20S - Initializing the cash register - 1

text_image OPX/Z OFF REG MGR X1/Z1 X2/Z2 VOID PGM

Note

If the buzzer does not sound when the plug is inserted, the initialization has not been done successfully. (This will occur when the voltage is still high because you operated the cash register just before starting initialization.) In this case, wait at least one minute after pulling out the plug, and insert the plug again.

3 Installing batteries

Three new “AA” batteries must be installed in the cash register to prevent the data and user-programmed settings from being erased from the memory, when the AC cord is accidentally disconnected or in case of power failure. Once installed, the batteries will last approximately one year before needing replacement. At this time, the “L” symbol will appear on the display to indicate the batteries are low and must be replaced within two days. If the no battery symbol “L” appears, you must install the batteries at once.

Install three new “AA” batteries according to the procedure shown below with the AC cord connected and the mode switch set to the REG position:

  1. Push the printer cover forward and detach it.
    Be careful with the paper cutter, so as not to cut yourself.

  2. Open the battery compartment cover next to the paper roll cradle.

SHARP XE-A20S - Installing batteries - 1

natural_image Technical line drawing of a mechanical assembly with no visible text or symbols
  1. Insert three new "AA" batteries as illustrated at the right.
    When the batteries are properly installed “L” on the display will disappear.
  2. Close the battery compartment cover.

Note

Be sure to observe precautions shown on page 1 when handling batteries.

SHARP XE-A20S - Note - 1

natural_image Technical line drawing of a mechanical component with no visible text or symbols

4

Installing a paper roll

Precaution: The paper cutter is mounted on the printer cover. Take caution when removing and installing the cover.

The register can print receipts or journals. For the printer, you must install the paper roll provided with the register, even when you program the register for not printing receipts or journals.

Install the paper roll according to the procedure shown below with the AC cord connected and the mode switch set to the REG position:

  1. Lift up the print roller release lever to unlock and open the print roller arm.

SHARP XE-A20S - Installing a paper roll - 1

text_image Print roller arm Print roller release lever
  1. Set a paper roll in the paper roll cradle as illustrated at the right.

SHARP XE-A20S - Installing a paper roll - 2

text_image To the printer Correct To the printer Incorrect
  1. Feed the end of the paper along with the paper positioning guides as illustrated at the right.

SHARP XE-A20S - Installing a paper roll - 3

text_image Paper positioning guides
  1. While holding down the paper, slowly close the print roller arm, and push down the arm until you hear a click locking the arm. Make sure securely you push down the center of the wing part of the arm as illustrated at the right. The paper will be fed automatically.

Note

If the print roller arm is not securely locked, printing is not done right. If this problem occurs, open the arm, and close the arm as instructed above.

5. When not using the take-up spool (using as receipt paper):

- Cut off the excess paper using the edge of the inner cover, and replace the printer cover. Press the ↑ key to make sure the paper end comes out of the printer cover and clean paper appears.

Note

If the paper end does not come out, open the printer cover, and pass the paper end between the paper cutter and the paper guide of the printer cover, and replace the cover.

SHARP XE-A20S - Note - 1

natural_image Line drawing of a hand installing or adjusting a component inside an electronic device casing (no text or symbols visible)

SHARP XE-A20S - Note - 2

natural_image Technical line drawing of a mechanical assembly with no visible text or symbols

When using the take-up spool (using as journal paper):

  • Insert the end of the paper into the slit in the spool. (Press the ↑ key to feed more paper if required.)
  • Wind the paper two or three turns around the spool shaft.
  • Set the spool on the bearing, and press the key to take up excess slack in the paper.
  • Replace the printer cover.

SHARP XE-A20S - When using the take-up spool (using as journal paper): - 1

natural_image Mechanical assembly diagram showing a gear shift mechanism inside a vehicle (no text or labels)

Note

When using a paper roll as journal paper, you must change the printing style. Refer to "Print Format" in "Various Function Selection Programming 1" section (Job code 6) for changing the printing style.

5

Programming date, time and tax

Note

The cash register provides text languages of English, French and Spanish. It is preset to English. If you want to change the language, you must change it before programming. Refer to “Language selection” in “Various Function Selection Programming 2” section for changing the language.

Before you can proceed with registration of sales, you must program:

  • date
    • time
    • tax

Please refer to the BASIC FUNCTION PROGRAMMING section for details (page 27).

6

Programming other necessary items

While the cash register is pre-programmed so it can be used with minimal setup, it does provide you with optional functions. Before you start programming, please read through the sales operations section to understand optional functions. The main optional functions are listed below.

  • PLU (price lookup)
  • Consecutive number
  • Machine number
  • Receipt or journal printing selection (factory setting: receipt printing)
  • Power save mode (factory setting: goes into power save mode in 30 minutes)
  • Electronic journal (EJ) memory size (factory setting: 2000 lines are storable. Up to 3000 lines) The memory for electronic journal is commonly used for PLU. If you change the setting, the maximum number of PLU code will decrease from 1200 to 200.
  • Text programming for clerk name, department items, PLU/subdepartment items, logo messages printed on the top or bottom of receipts, function texts and foreign currency symbol
  • Split pricing entry This is not factory preset. You must enable this function.
  • Foreign currency conversion rate You must set a conversion rate to use [CONV] key.
  • Preset unit price for departments and PLUs
  • Preset amount for - - Preset rates for %1 %2
    You do not have to program these preset prices/amount/rates because you can enter when registration. It might be convenient to preset so you do not have to re-enter every time.
  • Amount entry digit limit for PO amount, RA amount, Manual tax amount The factory setting makes the maximum amount you can enter. You can program to limit the amount.
    • Key sequence for AUTO key
    • Online time out setting
    • Specification of clerk to be trained

Department programming:

The cash register is pre-programmed for departments as follows:

Department: Allow open price entry, taxable status- taxable 1 for department 1 to 10, and non taxable for department 11 to 99

When you use department 11 or above, and/or you apply taxable status other than taxable 1 for department 1 to 10, you must change department settings. Please refer to the department programming section for programming details.

7

Starting sales entries

Now you are ready for sales registration.

OVERVIEW OF FLOW OF DAILY SALES ENTRIES

Things to do before you start sales entries:

  • Make sure the power cord is securely inserted into the AC outlet.
  • Turn the mode switch to OP X/Z position, and check if time is correctly set.
  • Replace the drawer, if removed for safety.
  • Check if there is enough paper on roll.
  • Select receipt ON/OFF function.
  • Make any necessary programming for the day in PGM mode.

For details, refer to BASIC SALES ENTRY, page 12. For drawer and paper roll, refer to OPERATOR MAINTENANCE, page 62 and for programming, refer to programming sections.

Things you can do for sales entries:

  • Item entries
  • Item repeat entries
  • Item multiplication entries
  • Single item cash sale (SICS), if programmed.
  • Split pricing entries, if programmed.
  • Displaying subtotals
    • Cash/Check/Charge sale
  • Cash tendering in a foreign currency, if the currency conversion rate is programmed.
  • Manual tax entry
  • Discount or premium using %1 %2 and - key
  • Refund entry
  • No sale
  • Paid-out entries
    • Received on account entries
  • Printing non-add code number
  • Making corrections
  • Checking sales report

For details of sales entry method, refer to BASIC SALES ENTRY (page 12) and OPTIONAL FEATURES (page 21). For details of correcting sales entries, refer to CORRECTION (page 25). For details on reading sales information, refer to READING (X) AND RESETTING (Z) OF SALES TOTAL (page 57).

Things to do after you close your store:

  • Print sales reports, and clear sales data for the day.
  • Print Electronic Journal (EJ) reports, and clear Electronic Journal (EJ) data, if necessary.
  • Account money - comparing it with the amount in cash in drawer printed on the general report.
  • Remove the drawer for safety.
  • Turn the mode switch to OFF position.

For details of reading sales information, refer to READING (X) AND RESETTING (Z) OF SALES TOTAL (page 57) and EJ REPORT READING AND RESETTING (page 60). For details of removing the drawer and maintenance details, refer to OPERATOR MAINTENANCE (page 62).

BASIC SALES ENTRY

1 Basic Sales Entry Example

Listed below is a basic sales entry example when selling department items by cash. For operation details, please refer to each section.

Mode switch setting

  1. Turn the mode switch to the REG position.

Clerk assignment

  1. Enter your clerk code. (For example, clerk code is 1. Press the ① and CLK# key in this order.) The clerk code 1 is automatically selected just after initialization of the cash register.

SHARP XE-A20S - Clerk assignment - 1

text_image OPX/Z OFF REG MGR X1/Z1 X2/Z2 VOID PGM

Item entries

  1. Enter the price for the first department item. (For example, for 15.00, enter ①⑤⑩, and press the appropriate department key.)

For department 17 to department 32, press the DEPTSHIFT key first before pressing the department key. For department 33 and above, enter the department code using numeric keys, and press the DEPT# key, then enter the price and press the DEPT# key again.

  1. Repeat step 3 for all the department items.

Displaying subtotals

  1. Press the #/TM/SBTL key to display the amount due.

Finalizing the transaction

  1. Enter the amount received from the customer. (You can omit this step if the amount tendered is the same as the subtotal.)
  2. Press the CA/AT/NS key, and the change due is displayed (when the amount received was not entered, the total amount is displayed) and the drawer is opened.
  3. Tear off the receipt and give it to the customer with his or her change.
  4. Close the drawer.

Key operation example
SHARP XE-A20S - Finalizing the transaction - 1

other | Clerk assignment | Item entries | Displaying subtotal | Finalizing the transaction | | ---------------- | ------------ | -------------------- | --------------------------- | | 1 | 1500 | #/TM/SBTL | 5000 | | - | 1 | 15.00 | 40.38 | | - | 17 | 23.00 | 5000 | | - | 18 | - | 9.62 |

(In this example, the tax rate is set to 6.25%.)

Print
SHARP XE-A20S - Finalizing the transaction - 2

tree YOUR RECEIPT THANK YOU | Component | Description | | :--- | :--- | | Graphic logo | - | | Date/Time/Clerk code number | - | | Register number /Consecutive number/Clerk name | - | | Items | - | | Price | - | | Merchandise subtotal | Not printed when non-taxable items only are sold. | | Tax amount | - | | Tax status (T1: taxable 1) | - | | Total quantity | - | | Total amount | - | | Cash tendering/amount received | - | | Change | - | | Item | Description | | :--- | Description | | DEPT.01 | T1 $15.00 | | DEPT.02 | T1 $23.00 | | MDSE ST | $38.00 | | TAX1 | $2.38 | | ITEMS | Description | | :--- | Description | | ***TOTAL | $40.38 | | CASH | $50.00 | | CHANGE | $9.62 |

Clerk assignment

Prior to any item entries, clerks must enter their clerk codes into the register. However, the code entry may not be necessary when the same clerk handles the next transaction.

■ Sign-on (in REG, MGR, VOID mode)
SHARP XE-A20S - Clerk assignment - 1

flowchart
graph TD
    A["To display the signed-on clerk code"] --> B["Clerk code 1 to 25"]
    B --> C["CLK#"]

■ Sign-off (in REG, MGR, VOID mode)
SHARP XE-A20S - Clerk assignment - 2

Receipt ON/OFF function

When you use the printer to issue receipts, you can disable receipt printing in the REG mode to save paper using the receipt ON/OFF function. To disable receipt printing, press the RCPT/PO key in the OP X/Z position. This key toggles the receipt printing status ON and OFF.

To check the receipt printing status, turn the mode switch to the OP X/Z position or press the CL key in the REG mode. When the function is in the OFF status, the receipt off indicator “_” is illuminated. Your register will print reports regardless of the receipt state, so the paper roll must be installed even when the receipt state is “OFF”.

To issue a receipt when receipt ON/OFF function is set to OFF:

If your customer wants a receipt after you finalized a transaction with the receipt ON/OFF function being OFF status, press the RCPT/PO key. This will produce a receipt. However, if more than 30 items were entered, the receipt will be issued in the format of summary receipt print.

Power Save Mode

The register will enter into power save mode when no entries are performed based on the pre-programmed time limit (by default, 30 minutes).

When your register goes to the power save mode, it will light off all the display except the decimal point at the leftmost position. Your register will return to the normal operation mode when any key is pressed or a mode is changed with the mode key. Please note when your register is recovered by a key entry, its key entry is invalid. After the recovery, start the key entry from the beginning.

2 Error Warning

In the following examples, your register will go into an error state accompanied with a warning beep and the error symbol “ ” on the display. Clear the error state by pressing the CL key and take proper action.

Please refer to the error code table on page 67.

  • You enter over a 32-digit number (entry limit overflow): Cancel the entry and re-enter the correct number.
  • You make an error in key operation: Clear the error and continue operation.
  • You make an entry beyond a programmed amount entry limit: Check to see if the entered amount is correct. If it is correct, it can be rung up in the MGR mode. Contact your manager.
  • An including-tax subtotal exceeds eight digits: Delete the subtotal by pressing the CL key and press the CA/AT/NS, CHK or CH key to finalize the transaction.

Error escape function

When you want to quit a transaction due to an error or an unforeseen event, use the error escape function as shown below:

SHARP XE-A20S - Error escape function - 1

flowchart
graph TD
    A["Transaction"] --> B["CL"]
    B --> C["ESC"]
    C --> D["ESC"]
    B -->|To clear the error state| C

The transaction is voided (treated as a subtotal void) and the receipt is issued by this function. If you have already entered a tendered amount, the operation is finalized as a cash sale.

3 Item Entries

■ Single item entries

Department entries

The cash register provides a maximum of 99 departments for a merchandise classification. Group attributes, such as taxable status, are applied on items when they are entered to the departments.

- When using the department keys (for department 1 to 32)

For department 1 to 16, enter a unit price and press a department key. If you use a programmed unit price, press a department key only.

For department 17 to 32, enter a unit price, press the DEPTSHIFT key and press a department key. If you use a programmed unit price, press the DEPTSHIFT key and press a department key.

When using a programmed unit price

SHARP XE-A20S - - When using the department keys (for department 1 to 32) - 1

flowchart
graph TD
    A["Unit price *1 (max. 7 digits)"] --> B["Department key"]
    B --> C["*2 DEPTSHIFT"]
    C --> A

*1 Less than the programmed upper limit amounts When zero is entered, only the sales quantity is added.
*2 For the optional departments 17 through 32, press the DEPTSHIFT key.

- When using the department code entry key

Enter a department(dept.) code and press the DEPT# key, then enter a unit price and press the DEPT# key again. If the dept. code is programmed to preset price entry style and a unit price is preset, your cash register will finish its registration operation.

SHARP XE-A20S - - When using the department code entry key - 1

flowchart
graph TD
    A["Dept. code (1 to 99)"] --> B["DEPT#"]
    B --> C["Unit price *1 (max. 7 digits)"]
    C --> D["DEPT#"]
    D --> E["(In case only preset price entry is allowed.)"]
    style B fill:#f9f,stroke:#333
    style D fill:#f9f,stroke:#333

*1 Less than the programmed upper limit amounts

When zero is entered, only the sales quantity is added.

PLU/subdepartment entries

For another merchandise classification, the cash register provides a maximum of 1200 PLUs/subdepartments. PLUs are used to call up preset prices by a code entry. Subdepartments are used to classify merchandise into smaller groups under the departments. Every PLU and subdepartment has a code form 1 to 1200, and should belong to a department to obtain attributes of that department.

The cash register is pre-programmed to PLU mode and zero for unit price. To use PLU entries, their preset unit prices should be previously programmed. (Refer to page 33.)

To use subdepartment entries, change to subdepartment mode for the PLU codes.

- PLU entries

SHARP XE-A20S - - PLU entries - 1

- Subdepartment (open PLU) entries

SHARP XE-A20S - - Subdepartment (open PLU) entries - 1

flowchart
graph LR
    A["PLU code (1 to 1200)"] --> B["PLU/SUB"]
    B --> C["Unit price * (max. 7 digits)"]
    C --> D["PLU/SUB"]

* Less than the programmed upper limit amounts

When zero is entered, only the sales quantity is added.

SHARP XE-A20S - - Subdepartment (open PLU) entries - 2

other Key operation example | Entity | Value | | :--- | :--- | | Department entry | 1200 12 28 | | Department entry | 500 DEPTSHIFT 1 17 | | Department entry | 30 14 | | Department entry | DEPTSHIFT 2 18 | | Department entry | 50 DEPT# 1500 DEPT# | 33 DEPT# | | PLU entry → Subdepartment entry → PLU/SUB 2 PLU/SUB | | Subdepartment entry → PLU/SUB 11 1200 PLU/SUB CA/AT/NS | 11 PLU/SUB 1200 PLU/SUB CA/AT/NS |

SHARP XE-A20S - - Subdepartment (open PLU) entries - 3

other Print | Category | Price ($) | | :--- | :--- | | DEPT. 12 | 12.00 | | DEPT. 17 | 5.00 | | DEPT. 14 | 8.25 | | DEPT. 18 | 3.25 | | DEPT. 50 | 15.00 | | DEPT. 33 | 2.50 | | PLU0002 | 1.50 | | PLU0011 | 12.00 | | ITEMS | 8Q | | CASH | $59.50 |

■ Repeat entries

You can use this function for entering a sale of two or more of the same items. Repeat pressing a department key, DEPT# key or PLU/SUB key as shown on key operation example.

SHARP XE-A20S - ■ Repeat entries - 1

other Key operation example | Department entry | Subdepartment- entry | PLU/SUB | PLU/SUB | PLU/SUB | PLU/SUB | CA/AT/NS | | :--- | :--- | :--- | :--- | :--- | :--- | :--- | | 1200 | 500 | 17 | 17 | 30 | 14 | 30 | | 128 | 50 | 18 | 2 | 18 | 2 | 18 | | 129 | 50 | 1500 | 33 | 33 | 33 | 33 | | 1200 | 1200 | 17 | 17 | 30 | 14 | 30 | | 128 | 1200 | 17 | 17 | 30 | 14 | 30 | | 129 | 1200 | 17 | 17 | 30 | 14 | 30 | | 1200 | 500 | 17 | 17 | 30 | 14 | 30 | | 128 | 500 | 1500 | 33 | 33 | 33 | 33 | | 129 | 500 | 1500 | 33 | 33 | 33 | 33 | | 1200 | 500 | 1500 | 33 | 33 | 33 | 33 | | 128 | 500 | 1500 | 33 | 33 | 33 | 33 | | 129 | 500 | 1500 | 33 | 33 | 33 | 33 | | 1200 | 500 | 1500 | 33 | 33 | 33 | 36 | PLU/SUB: PLU/SUB PLU/SUB: PLU/SUB PLU/SUB: PLU/SUB CA/AT/NS: (not labeled)

SHARP XE-A20S - ■ Repeat entries - 2

text_image Print DEPT. 12 $12.00 DEPT. 12 $12.00 DEPT. 17 $5.00 DEPT. 17 $5.00 DEPT. 14 $8.25 DEPT. 14 $8.25 DEPT. 18 $3.25 DEPT. 18 $3.25 DEPT. 50 $15.00 DEPT. 50 $15.00 DEPT. 33 $2.50 DEPT. 33 $2.50 PLU0002 $1.50 PLU0002 $1.50 PLU0011 $12.00 PLU0011 $12.00 ITEMS 16Q CASH $119.00

■ Multiplication entries

When you sell a large quantity of items, it is convenient to use the multiplication entry method. Enter quantity using numeric keys and press the Ⓞ/FOR key before starting item entry as shown in the example below.

Note

When programmed to allow fractional quantity entries, you can enter up to four integers and three digit decimal, though the quantity is counted as one for sales reports. To enter a fractional quantity, use the decimal point key between integer and decimal, as ⑦•⑤ for entering 7.5.

Key operation example
SHARP XE-A20S - Note - 1

flowchart
graph TD
    A["Department entry"] --> B["3 @/FOR 1200 28"]
    A --> C["5 @/FOR 500 DEPTSHIFT 1 17"]
    A --> D["3 @/FOR 14 30"]
    A --> E["5 @/FOR DEPTSHIFT 2 18"]
    A --> F["3 @/FOR 50 DEPT# 1500 DEPT#"]
    A --> G["5 @/FOR 33 DEPT#"]
    H["PLU entry"] --> I["3 @/FOR 2 PLU/SUB"]
    H --> J["Subdepartment → 5 @/FOR 11 PLU/SUB 1200 PLU/SUB CA/AT/NS"]

Print
SHARP XE-A20S - Note - 2

text_image 3 @ $12.00 DEPT. 12 $36.00 5 @ $5.00 DEPT. 17 $25.00 3 @ $8.25 DEPT. 14 $24.75 5 @ $3.25 DEPT. 18 $16.25 3 @ $15.00 DEPT. 50 $45.00 5 @ $2.50 DEPT. 33 $12.50 3 @ $1.50 PLU0002 $4.50 5 @ $12.00 PLU0011 $60.00 ITEMS 32Q CASH $224. OO

■ Split pricing entries

This function is practical when the customer wants to purchase items normally sold in bulk.

To realize this function, you must change the programmed setting. Refer to “Various Function Selection Programming 1” (job code 70) for programming details.

To make split pricing entries, follow the procedure below:

SHARP XE-A20S - ■ Split pricing entries - 1

flowchart
graph TD
    A["Selling q'ty (Up to 4 digits)"] --> B["@/FOR"]
    B --> C["Base q'ty (Up to 2 digits)"]
    C --> D["@/FOR"]
    D --> E["When using a programmed unit price"]
    E --> F["Unit price per base q'ty"]
    F --> G["DEPTSHIFT"]
    G --> H["Department key"]
    E --> I["Dept. code"]
    I --> J["DEPT#"]
    J --> K["Unit price per base q'ty (Only preset entry is allowed.)"]
    K --> L["DEPT#"]
    L --> M["PLU/SUB"]
    I --> N["PLU code"]
    N --> O["PLU/SUB"]
    O --> P["Unit price per base q'ty"]
    P --> Q["PLU/SUB"]

Key operation example
SHARP XE-A20S - ■ Split pricing entries - 2

text_image Department entry { 7 @/FOR 10 @/FOR 600 7 23 PLU entry { 8 @/FOR 12 @/FOR 35 PLU/SUB CA/AT/NS

Print
SHARP XE-A20S - ■ Split pricing entries - 3

text_image 7 @ 10/ $6.00 DEPT.07 T1 $4.20 8 @ 12/ $10.00 PLU0035 T1 $6.67 MDSE ST $10.87 TAX1 $0.68 ITEMS 2Q CASH $11.55

■ Single item cash sale (SICS) entry

  • This function is useful when a sale is for only one item and is for cash. This function is applicable only to those departments that have been set for SICS or to their associated PLUs or subdepartments.
  • The transaction is complete and the drawer opens as soon as you press the department key, DEPT# key or PLU/SUB key.

SHARP XE-A20S - ■ Single item cash sale (SICS) entry - 1

text_image Key operation example For finishing → 250 the transaction

SHARP XE-A20S - ■ Single item cash sale (SICS) entry - 2

text_image Print DEPT. 09 T1 $2.50 MDSE ST $2.50 TAX1 $0.16 ITEMS 1Q CASH $2.66

Note If an entry to a department or PLU/subdepartment set for SICS follows the ones to departments or PLUs/subdepartments not set for SICS, it does not finalize and results in a normal sale.

4 Displaying Subtotals

The register provides three types of subtotals:

Merchandise subtotal

Press the MDSESBTL key at any point during a transaction. The net sale subtotal - not including tax - will appear in the display.

Taxable subtotal

Taxable 1 subtotal

Press the TAX1SHIFT and #/TM/SBTL keys in this order at any point during a transaction. The sale subtotal of taxable 1 items will appear in the display.

Taxable 2 subtotal

Press the TAX2SHIFT and #/TM/SBTL keys in this order at any point during a transaction. The sale subtotal of taxable 2 items will appear in the display.

Including-tax subtotal (full subtotal)

Press the #/TM/SBTL key at any point during a transaction. The sale subtotal including tax and the symbol “☐” will appear in the display.

5 Finalization of Transaction

■ Cash or check tendering

Press the #/TM/SBTL key to get an including tax subtotal, enter the amount tendered by your customer, then press the CA/AT/NS key if it is a cash tender or press the CHK key if it is a check tender. When the amount tendered is greater than the amount of the sale, your register will show the change due amount and the symbol “☐” will light up. Otherwise the register will show a deficit and the symbol “☐” will light up. You now must make a correct tender entry.

Cash tendering

SHARP XE-A20S - ■ Cash or check tendering - 1

text_image Key operation example #/TM/SBTL 1000 CA/AT/NS

SHARP XE-A20S - ■ Cash or check tendering - 2

other Print | Item | Value | | :--- | :--- | | ITEMS | 3Q | | ***TOTAL | $7.35 | | CASH | $10.00 | | CHANGE | $2.65 |

Check tendering

Key operation example
\#/TM/SBTL
1000 CHK
Print
ITEMS3Q
***TOTAL7.35
CHECK10.00
CHANGE$2.65

■ Cash or check sale that does not require entry

Enter items and press the CA/AT/NS key if it is a cash sale or press the CHK if it is a check sale. Your register will display the total sale amount.

Key operation example
300 622
10 PLU/SUB
CA/AT/NS
Print
DEPT.06T1 3.00
PLU0010T17.15
MDSE ST10.15
TAX10.63
ITEMS2Q
CASH10.78
In the case of check sale
ITEMS2Q
CHECK10.78

■ Charge (credit) sale

Enter items and press the charge key (CH).

Key operation example
2500 6^22
3250 7^23
CH
Print
DEPT. 06T1 25.00
DEPT. 07T132.50
MDSE ST57.50
TAX13.59
ITEMS2Q
CHARGE$61.09

■ Mixed-tender sale

You can perform mixed-tendering of check and cash, cash and charge, and check and charge.

Example: Your customer pays \9.50 in cash and \40.00 by charge for an including-tax subtotal of \$49.50.

Key operation example
\(#/TM/SBTL950 CA/AT/NSCH
Print
ITEMS3Q
***TOTAL49.50
CASH9.50
CHARGE$40.00

6 Tax Calculation

■ Automatic tax

When the register is programmed with a tax rate (or tax table) and the tax status of an individual department is set for taxable, it computes the automatic tax on any item that is entered directly into the department or indirectly via a related PLU.

Example: Selling five \6.70 items (dept. 1, taxable 1) and one \7.15 item (PLU no. 85, taxable 2) for cash

Key operation example
Print
5 @ 6.70
DEPT. 01T133.50
PLU0085T2 7.15
MDSE ST40.65
TAX12.09
TAX20.29
ITEMS6Q
CASH$43.03

■ Manual tax

The machine allows you to enter tax manually after it finalizes an item entry.

Example: Selling an \$8.00 item (dept. 12) for cash with 50 cents as tax

Key operation examplePrint
800 122850 TAXCA/AT/NSDEPT. 12 8.00M-TAX0.50ITEMS 1QCASH $8.50

Tax delete

You can delete the automatic tax on the taxable 1 and taxable 2 subtotal of each transaction by pressing the TAX key after the subtotal is displayed.

To delete taxable 1 subtotal, press TAX1SHIFT, #/TM/SBTL to get taxable 1 subtotal, and then press TAX to delete the subtotal.

To delete taxable 2 subtotal, press TAX2SHIFT, #/TM/SBTL to get taxable 2 subtotal, and then press TAX to delete the subtotal.

To delete all taxable (1-4) subtotal, press TAX1SHIFT, TAX2SHIFT, #/TM/SBTL and TAX in this order.

Example: Selling a \7.25 item (dept. 1, taxable 1) and another \5.15 item (dept. 11, taxable 2) for cash and entering the sale as a non-taxable one

Key operation examplePrint
725 117DEPT.01T1 7.25
515 1127DEPT.11T25.15
TAX1SHIFT #/TM/SBTLTAX1 ST0.00
TAXTAX2 ST0.00
TAX2SHIFT #/TM/SBTL
TAXITEMS2Q
CA/AT/NSCASH$12.40

■ Tax status shift

The machine allows you to shift the programmed tax status of each department or the PLU key by pressing the TAX1SHIFT and/or TAX2SHIFT keys before those keys. After each entry is completed, the programmed tax status of each key is resumed.

Example: Selling the following items for cash with their programmed tax status reversed

  • One \$13.45 item of dept. 16 (non-taxable) as a taxable 1 item
  • One \$7.00 item of PLU no. 25 (non-taxable) as a taxable 1 and 2 item
  • One \$4.00 item of dept. 11 (taxable 2) as a non-taxable item
  • Two \$10.50 items of dept. 1 (taxable 1) as taxable 2 items

Key operation example
SHARP XE-A20S - ■ Tax status shift - 1

text_image 1345 TAX1SHIFT 16 32 25 TAX1SHIFT TAX2SHIFT PLU/SUB 400 TAX2SHIFT 11 27 1050 TAX1SHIFT TAX2SHIFT 1 17 CA/AT/NS

Print

DEPT. 16 T_1 13.45
PLU0025T_{12}7.00
DEPT. 114.00
DEPT. 01T_{2}10.50
DEPT. 01 T_2 10.50
MDSE ST45.45
TAX11.28
TAX21.12
ITEMS5Q
CASH$47.85

Note

When Canadian tax system is applied:

When using a tax status shift, the entry of a multi-taxable item for PST or GST will be prohibited. Please see below:

In case of; Tax 1: PST, Tax 2: PST, Tax 3: PST, Tax 4: GST

Taxable 1 and 2 item …… prohibited
Taxable 1 and 3 item…… prohibited
Taxable 2 and 3 item …… prohibited
Taxable 1 and 4 item …… allowed
Taxable 2 and 4 item …… allowed
Taxable 3 and 4 item …… allowed

In case of; Tax 1: PST, Tax 2: PST, Tax 3: GST, Tax 4: GST

Taxable 1 and 2 item …… prohibited
Taxable 1 and 3 item …… allowed
Taxable 2 and 3 item …… allowed
Taxable 1 and 4 item …… allowed
Taxable 2 and 4 item …… allowed
Taxable 3 and 4 item …… prohibited

OPTIONAL FEATURES

1 Auxiliary Entries

■ Discount and premium entries using the percent key

The percent key is used to apply a manually entered or preset discount or premium percent rate to individual items or to a merchandise subtotal. In the default setting, you can manually enter a discount percent rate to both individual items and merchandise subtotal. For manual entry of discount or premium percent rate, enter the rate (up to 100.00) with the numeric keys (you need a decimal point when you enter a fractional percent rate), and press a percent key. When using a preset rate (if programmed), just press a percent key.

When entry limit is programmed for a percent key, you can not enter a rate over the limit (error code 34 will occur.)

Percent calculation for the merchandise subtotal

Key operation example

4@/FOR
140521
570723
MDSESBTL
10%1
CA/AT/NS

Print

4 @ 1.40
DEPT. 05TI5.60
DEPT. 07TI 5.70
MDSE ST11.30
-10%
%1-1.13
MDSE ST10.17
TAX10.71
ITEMS5Q
CASH$10.88

Percent calculation for item entries

Key operation example

80022
7 ⚫ 5%1
15PLU/SUB
%2
CA/AT/NS

(When premium and 15% are programmed for the %2 key)

Print

DEPT.06T1 8.00-7.5%
%1-0.60
PLU0015T15.0015.00%
%20.75
MDSE ST13.15
TAX10.81
ITEMS2Q
CASH13.96

■ Discount and premium entries using the discount key

The discount key is used to apply a manually entered or preset discount or premium amount to individual items or to a merchandise subtotal. In the default setting, you can manually enter a discount amount to both individual items and merchandise subtotal. For manual entry of discount or premium amounts, enter the amount with the numeric keys, and press the discount key. When using a preset amount (if programmed), press the discount key.

When entry digit limit is programmed for the discount key, you can not enter an amount over the limit (error code 34 will occur.)

Discount for the merchandise subtotal

Key operation example
SHARP XE-A20S - Discount for the merchandise subtotal - 1

Discount for item entries

Key operation example
SHARP XE-A20S - Discount for item entries - 1

(When a discount amount of \$0.75 is programmed.)

Print
SHARP XE-A20S - Discount for item entries - 2

text_image DEPT. 06 PLU0010 MDSE ST (—) MDSE ST TAX1 ITEMS CASH 2Q $12.71

Print
SHARP XE-A20S - Discount for item entries - 3

text_image DEPT.07 (一) MDSE ST TAX1 ITEMS 1Q CASH $6.42 T1 $6.75 -0.75 $6.00 $0.42 $6.42

■ Refund entries

For departments 1 to 16, enter the refund amount and press the RFND key, and then press the corresponding department key and for departments 17 to 32, enter the refund amount and press the RFND key, then press the DEPTSHIFT key and press the corresponding department key (when using the preset price, omit entering the amount). In case of department 33 to 99, enter the department code and press RFND key and the DEPT# key, then enter the refund amount and press the DEPT# key if necessary.

For a refund of a PLU item, enter the PLU code and press the RFND key, then press the PLU/SUB key.

For a refund of a subdepartment item, enter the PLU code and press the RFND key and PLU/SUB key, then enter the refund amount and press the PLU/SUB key.

Key operation example
SHARP XE-A20S - ■ Refund entries - 1

text_image 250 RFND 6 22 33 RFND DEPT# 100 DEPT# 7 @FOR 13 RFND PLU/SUB 15 RFND PLU/SUB 150 PLU/SUB CA/AT/NS

Print
SHARP XE-A20S - ■ Refund entries - 2

text_image DEPT. 06 DEPT. 33 PLU0013 PLU0015 MDSE ST TAX1 ITEMS CHANGE T1 R-2.50 T1 R-1.00 -7 @ $2.10 T1 R-14.70 T1 R-1.50 -19.70 -1.23 0Q $20. 93

■ Non-add code number entries and printing

You can enter a non-add code number such as a customer's code number and credit card number, a maximum of 16 digits, at any point during the entry of a sale. The cash register will print it at once.

To enter a non-add code number, enter the number and press the #/TM/SBTL key.

Key operation example

1230#/TM/SBTL
15006 ^22
CH

Print

#1230
DEPT. 06T1 15.00
MDSE ST15.00
TAX10.94
ITEMS1Q
CHARGE15.94

2 Auxiliary Payment Treatment

■ Currency conversion

The register allows payment entries in a foreign currency (only cash payment is available). Pressing the CONV key creates a subtotal in the foreign currency.

When using a programmed currency conversion rate, press the CONV key after item entries, then enter the tendered amount in foreign currency if not exact amount payment, and press the CA/AT/NS key.

When making a manual entry of currency conversion rate, after item entries, enter the conversion rate (0.0000 to 9999.9999; you need a decimal point when you enter fractional conversion rate) and press the CONV key, then enter the tendered amount in foreign currency if not exact amount payment, and press the CA/AT/NS key.

In both cases, the change due will be displayed in domestic currency, and when the amount tendered is short, the deficit is shown in domestic currency.

Note

  • Press the CL key after pressing the CONV key to cancel payment in a foreign currency.
  • If programmed, a foreign currency symbol is printed when you use a prest rate.

Applying preset conversion rate

Key operation example

2300622
Currencyconversion4650723
CONV
Amounttendered inforeign currency10000CA/AT/NS

(When a currency conversion rate of 0.7674 is programmed for the CONV key.)

Applying manual conversion rate

Key operation example

23006 ^22
46507 ^23
Conversion rate →1 ⊙ 275CONV
10000CA/AT/NS

Print

DEPT.06T1 23.00
DEPT.07T146.50
MDSE ST69.50
TAX14.34
ITEMS2Q
***TOTAL73.84
CONV 10.7674
€56.67
CASH€100.00
CHANGE56.46

Foreign currency symbol (Printed if programmed)

Print

DEPT.06T1 23.00
DEPT.07T146.50
MDSE ST69.50
TAX14.34
ITEMS2Q
***TOTAL73.84
CONV 21.275
94.15
CASH100.00
CHANGE4.58

■ Received-on Account and Paid-out Entries

When you receive on account from a customer or when you pay an amount to a vendor, it is a good idea to use the RA key or the RCPT/PO key respectively.

For the received-on-account (RA) entry, enter the amount, and press the RA key.

For the paid-out (PO) entry, enter the amount and press the RCPT/PO key.

Note Cash tendering only available for RA and PO operation.

Key operation example

12345#/TM/SBTL
4800RA

Print

#12345
***RA$48.00

■ No sale (exchange)

When you need to open the drawer with no sale, just press the CA/AT/NS key. The drawer will open and printer will print "NO SALE" on the receipt or journal. If you let the machine print a non-add code number before pressing the CA/AT/NS key, a no sale entry is achieved and a non-add code number is printed.

45678

NO SALE

3 Automatic Sequence Key (AUTO key) Entries

You can achieve a programmed transaction simply by pressing the AUTO key.

Key operation example

AUTO

$$ (\boxed {\text { AUTO }} = 5 0 0 \boxed {7} ^ {2 3} \boxed {\text { CA / AT / NS }}) $$

Print

DEPT.075.00
MDSE ST5.00
TAX10.31
ITEMS1Q
CASH5.31

CORRECTION

1 Correction of the Last Entry (direct void)

If you make an incorrect entry relating to a department, PLU/subdepartment, percentage ( %1 and %2 ), discount ( ) or refund, you can void this entry by pressing the VOID key immediately after the incorrect entry.

Key operation example
SHARP XE-A20S - Correction of the Last Entry (direct void) - 1

text_image 1250 6 22 VOID 2 PLU/SUB VOID 600 8 24 %2 VOID 328 9 25 28 VOID 250 RFND 6 22 VOID CA/AT/NS

Print
SHARP XE-A20S - Correction of the Last Entry (direct void) - 2

text_image DEPT. 06 DEPT. 06 PLU0002 PLU0002 DEPT. 08 %2 %2 DEPT. 09 (—) (—) DEPT. 06 DEPT. 06 MDSE ST TAX1 ITEMS CASH 2Q $9. 86 T1 $12.50 T1 V-12.50 T1 $1.50 T1 V-1.50 T1 $6.00 15.00% $0.90 V-0.90 T1 $3.28 -0.28 V$0.28 T1 R-2.50 T1 RV$2.50 $9.28 $0.58

2 Correction of the Next-to-last or Earlier Entry (indirect void)

You can void any incorrect department entry, PLU/subdepartment entry or item refund entry made during a transaction if you find it before finalizing the transaction (e.g. pressing the CA/AT/NS key). This function is applicable to department, PLU/subdepartment and refund entries only.

For the operation, press the key just before you press a department key, # key or /SUB key. For the refund indirect void, press the key after you press the key.

Key operation example
SHARP XE-A20S - Correction of the Next-to-last or Earlier Entry (indirect void) - 1

other | Correction Type | Value | Number | |---|---|---| | Department Entry | 1310 | 6 | | Department Entry | 1755 | 7 | | Department Entry | 10 | PLU/SUB | | Department Entry | 12 | PLU/SUB | | Department Entry | 250 | RFND | | Department Entry | 825 | 7 | | Department Entry | 1310 | 6 | | PLU Entry | 12 | 6 | | PLU Entry | 250 | 6 | | Refund Entry | 250 | CA/AT/NS | Correction of a department entry Correction of a PLU entry

Print
SHARP XE-A20S - Correction of the Next-to-last or Earlier Entry (indirect void) - 2

text_image DEPT. 06 T1 $13.10 DEPT. 07 T1 $17.55 PLU0010 T1 $7.15 PLU0012 T1 $3.00 DEPT. 06 T1 R-2.50 DEPT. 07 T1 $8.25 DEPT. 06 T1 V-13.10 PLU0012 T1 V-3.00 DEPT. 06 T1 RV$2.50 MDSE ST $32.95 TAX1 $2.06 ITEMS 3Q CASH $35. 01

3 Subtotal Void

You can void an entire transaction. Once subtotal void is executed, the transaction is aborted and the register issues a receipt. This function does not work when more than 30 items have been entered.

Key operation example
SHARP XE-A20S - Subtotal Void - 1

text_image 1310 2 18 2 18 1755 6 22 10 PLU/SUB 35 PLU/SUB Subtotal void { #/TM/SBTL VOID #/TM/SBTL

Print
SHARP XE-A20S - Subtotal Void - 2

text_image DEPT. 02 DEPT. 02 DEPT. 06 PLU0010 PLU0035 MDSE ST SBTL VD ***TOTAL T1 $13.10 T1 $13.10 T1 $17.55 T1 $7.15 T1 $3.00 $53.90 -53.90 $O. OO

4 Correction of Incorrect Entries not Handled by the Direct or Indirect Void Function

Any errors found after the entry of a transaction has been completed or during an amount tendered entry cannot be voided. These errors must be corrected by the manager.

The following steps should be taken:

  1. If you are making the amount tendered entry, finalize the transaction.
  2. Make correct entries from the beginning.
  3. Hand the incorrect receipt to your manager for its cancellation.

PRIOR TO PROGRAMMING

Before starting sales entries, you must first program necessary items so that the cash register suits your sales manner. In this manual, there are three sections, BASIC FUNCTION PROGRAMMING where required items must be programmed, AUXILIARY FUNCTION PROGRAMMING where you can program for more convenient use of keys on the keyboard, and ADVANCED FUNCTION PROGRAMMING where various optional programming features are provided. Find the appropriate features for your needs, and make the necessary programming.

Note

You can select the language of text (English, French or Spanish) printed on receipts or journals. For the language selection, please refer to “Language Selection” described later in this section.

■ Procedure for programming

  1. Check to see whether a paper roll is present in the machine. If there is not enough paper on the roll, replace it with a new one (refer to MAINTENANCE section for the replacement).
  2. Put the manager key in the mode switch and turn it to the PGM position.
  3. Program necessary items into the cash register. Every time you program an item, the cash register will print the setting. Please refer to print samples in each section.
  4. If necessary, issue programming reports for your reference.

SHARP XE-A20S - ■ Procedure for programming - 1

text_image OPX/Z OFF VOID PGM REG MGR X1/Z1 X2/Z2

Note

  • On the procedures and key operation examples shown in the programming details, numbers such as “08262005” indicates the parameter which must be entered using the corresponding numeric keys.
  • Asterisks in the tables shown in the programming details indicate default settings.

BASIC FUNCTION PROGRAMMING

(For Quick Start)

1 Date and Time Programming

Date

For setting the date, enter the date in 8 digits using the month-day-year (MM/DD/YYYY) format, then press the #/TM/SBTL key.

SHARP XE-A20S - Date - 1

flowchart
graph LR
    A["Procedure"] --> B["Date(MM/DD/YYYY)"] --> C["#/TM/SBTL"]

Key operation example

08262005 #/TM/SBTL

(Aug. 26, 2005)

Print

*PGM*

08/26/2005 + Date

Note

You can use the date format of day-month-year (DD/MM/YYYY) or year-month-day (YYYY/MM/DD) format. To change the format, refer to “Various Function Selection Programming 1” section (Job code 61).

Time

For setting the time, enter the time in 4 digits using the 24-hour format. For example, when the time is set to 2:30 AM, enter 230; and when it is set to 2:30 PM, enter 1430.

SHARP XE-A20S - Time - 1

flowchart
graph LR
    A["Procedure"] --> B["Time(max. 4 digits in 24-hour format) → #/TM/SBTL"]
    B --> C["Key operation example"]
    C --> D["1430 #/TM/SBTL"]
    C --> E["Print"]
    E --> F["*PGM* 2:30PM Time"]

Note In the display, current time is displayed in 12-hour format. For AM time, “R” and for PM time “P” will appear in the rightmost position with the current time. If you want to display time in the 24-hour format, refer to “Various Function Selection Programming 1” section (Job code 61).

2 Tax Programming for Automatic Tax Calculation Function

Note The cash register can support US and Canadian tax systems. If you use the Canadian tax system, you must first change the tax system, then program the tax rate or tax table and quantity for doughnut exempt which are described in this section. For changing your cash register's tax system, please refer to "Various Function Selection Programming 1" section (job code 70).

Before you can proceed with registration of sales, you must first program the tax that is levied in accordance with the law of your state. The cash register comes with the ability to program four different tax rates. In most states, you will only need to program Tax 1. However if you live in an area that has a separate local tax (such as a Parish tax) or a hospitality tax, the register can be programmed to calculate these separate taxes.

When you program the tax status for a department, tax will be automatically added to sales of items assigned to the department according to the programmed tax status for the department. You can also enter tax manually.

There are two tax programming methods. The tax rate method uses a straight percentage rate per dollar. The tax table method requires tax break information from your states or local tax offices. Use the method which is acceptable in your state. You can obtain necessary data for tax programming from your local tax office.

■ Tax programming using a tax rate

The percent rate specified here is used for tax calculation on taxable subtotals.

Procedure

SHARP XE-A20S - Procedure - 1

flowchart
graph TD
    A["#/TM/SBTL"] --> B["9"]
    B --> C["@/FOR"]
    C --> D["Tax number (1 to 4)"]
    D --> E["@/FOR"]
    E --> F["Lowest taxable amount (0.01 to 999.99)"]
    F --> G["#/TM/SBTL"]
    G --> H["CA/AT/NS"]
    I["Tax rate (0.0000 to 100.0000)"] --> J["@/FOR"]
    J --> K["When the lowest taxable amount is zero"]
    K --> F

To delete a tax rate, use the following sequence:

SHARP XE-A20S - Procedure - 2

flowchart
graph LR
    A["#/TM/SBTL"] --> B["9"]
    B --> C["@/FOR"]
    C --> D["Tax number (1 to 4)"]
    D --> E["@/FOR"]
    E --> F["VOID"]
    F --> G["CA/AT/NS"]

Example: Programming the tax rate 4% as tax rate 2 with tax exempt as 12¢

Key operation example
SHARP XE-A20S - Procedure - 3

Print
SHARP XE-A20S - Procedure - 4

text_image *PGM* T2 4.0000% 0.12

Note

  • If you make an incorrect entry before pressing the third @/FOR key in programming a tax rate, cancel it with the CL key.
  • You do not need to enter the trailing zeros of the tax rate (after the decimal point), but you do need to enter the decimal for fractions.
  • The lowest taxable amount setting is ignored when you select VAT system for Canadian tax.

■ The tax table (applicable to the add-on tax)

If you are in an area that uses a tax table for tax calculation, you can program the cash register accordingly. Tax table programming can be performed for Tax 1 through Tax 4.

Sample tax table

New Jersey tax table: 6%

Range of sales amount
TaxesMinimum breakpointMaximum breakpoint
.00.01to.10
.01—T.11—Qto.22
.02.23to.38
.03.39to.56
.04.57to.72
.05.73to.88
.06.89to1.10
.071.11—M1to1.22
.081.23to1.38
.091.39to1.56
.101.57to1.72
.111.73to1.88
.121.89to2.10
.132.11—M2to2.22

SHARP XE-A20S - Sample tax table - 1

A: Difference between the minimum breakpoint and the next one (¢)
-10 (0.11 - 0.01)B: Non-cyclic
12 (0.23 - 0.11)16 (0.39 - 0.23)18 (0.57 - 0.39)16 (0.73 - 0.57)16 (0.89 - 0.73)22 (1.11 - 0.89)C: Cyclic-1
12 (1.23 - 1.11)16 (1.39 - 1.23)18 (1.57 - 1.39)16 (1.73 - 1.57)16 (1.89 - 1.73)22 (2.11 - 1.89)D: Cyclic-2

To program a tax table, first make a table like the one shown above right.

From the tax table, calculate the differences between a minimum break point and the next one (A). Then, from the differences, find irregular cycles (B) and regular cycles (C and D). These cycles will show you the following items necessary to program the tax table:

T: The tax amount collected on the minimum taxable amount (Q)

Q: The minimum taxable amount

M1: The maximum value of the minimum breakpoint on a regular cycle (C)

We call this point "MAX point."

M2: The maximum value of the minimum breakpoint on a regular cycle (D)

We call this point "MAX point."

M: Range of the minimum breakpoint on a regular cycle: difference between Q and M1 or between M1 and M2

Procedure

SHARP XE-A20S - Procedure - 1

flowchart
graph TD
    A["#/TM/SBTL"] --> B["8"]
    B --> C["@/FOR"]
    C --> D["One- or two- *1 digit number"]
    D --> E["@/FOR"]
    E --> F["Rate *2 max. six digits (0.0001 - 99.9999%)"]
    F --> G["@/FOR"]
    G --> H["M max. four digits"]
    H --> I["@/FOR"]
    I --> J["CA/AT/NS"]
    J --> K["Repeat until the MAX point is entered."]
    L["T max. three digits"] --> M["@/FOR"]
    M --> N["Q max. five digits"]
    N --> O["@/FOR"]
    O --> P["Minimum breakpoint max. five digits"]
    P --> Q["@/FOR"]
    Q --> R["CA/AT/NS"]

To delete a tax table, use the following sequence:

SHARP XE-A20S - Procedure - 2

flowchart
graph LR
    A["#/TM/SBTL"] --> B["8"]
    B --> C["@/FOR"]
    C --> D["One- or two- *1 digit number"]
    D --> E["@/FOR"]
    E --> F["Rate *2 max. six digits (0.0001 - 99.9999%)"]
    F --> G["@/FOR"]
    G --> H["M max. four digits"]
    H --> I["@/FOR"]
    I --> J["#/TM/SBTL"]

\*1 First figure: (1 or 0)

The first figure to be entered depends upon whether the difference between a minimum breakpoint to be entered and the preceding minimum breakpoint is not less than \1.00 or more than 99¢. When the difference is not less than \1.00, enter “1,” and when it is not more than 99¢, enter “0” or nothing.

Second figure: The second figure depends upon whether your tax table is to be programmed as tax table 1, (1 to 4) 2, 3 or 4.

*2 If the rate is fractional (e.g. 4-3/8%), then the fractional portion (3/8) would be converted to its decimal equivalent (i.e. .375) and the resulting rate of 4.375 would be entered. Note that the nominal rate (R) is generally indicated on the tax table.

Note

If you make an incorrect entry before entering the M in programming a tax table, cancel it with the CL key; and if you make an error after entering the M, cancel it with the #/TM/SBTL key. Then program again from the beginning.

- Limitations to the entry of minimum breakpoints

The register can support a tax table consisting of no more than 72 breakpoints. (The maximum number of breakpoints is 36 when the breakpoint difference is \$1.00 or more.) If the number of breakpoints exceeds the register's table capacity, then the manual entry approach should be used.

Example: Programming the sample tax table shown on the previous page as tax table 1

SHARP XE-A20S - - Limitations to the entry of minimum breakpoints - 1

other Key operation example | Category | Value | | :--- | :--- | | #/TM/SBTL | 8 @/FOR | | Tax rate | 6 @/FOR | | M | 100 @/FOR | | T | 1 @/FOR | | Q | 11 @/FOR | | The first cyclic portion | 23 @/FOR | | M1 (MAX point) | 111 @/FOR | | CA/AT/NS | |

SHARP XE-A20S - - Limitations to the entry of minimum breakpoints - 2

other Print | Label | Value (%) | |---|---| | *PGM* T1 | 6.0000 | | | / 1.00 | | 1 | 0.11 | | 2 | 0.23 | | 3 | 0.39 | | 4 | 0.57 | | 5 | 0.73 | | 6 | 0.89 | | 7 | 1.11 |

Note

You do not need to enter the trailing zeros of the tax rate (after the decimal point) but you do need to enter the decimal point for fractions.

- If the tax is not provided for every cent, modify the tax table by setting the tax for every cent in the following manner.

When setting the tax, consider the minimum breakpoint corresponding to unprovided tax to be the same as the one corresponding to the tax provided on a large amount.

Sample tax table Example 8%

TaxMinimum breakpoint
.00.01
.01.11
.02.26
.03.47
.04.68
.06.89
.091.11
.101.26
.111.47
.121.68
.141.89
.172.11

Modification of the left tax table

TaxMinimum breakpoint
.00.01
.01—T.11—Q
.02.26
.03.47
.04.68
.05.89
.06.89
.071.11—M1
.081.11
.091.11
.101.26
.111.47
.121.68
.131.89
.141.89
.152.11—M2
.162.11
.172.11

SHARP XE-A20S - Note - 1

Breakpoint difference (φ)
110 (0.11-0.01)B: Non-cyclic
15 (0.26-0.11)21 (0.47-0.26)21 (0.68-0.47)21 (0.89-0.68)0 (0.89-0.89)22 (1.11-0.89)0 (1.11-1.11)0 (1.11-1.11)C: Cyclic-1
15 (1.26-1.11)21 (1.47-1.26)21 (1.68-1.47)21 (1.89-1.68)0 (1.89-1.89)22 (2.11-1.89)0 (2.11-2.11)0 (2.11-2.11)D: Cyclic-2

From the modified tax table above;

Rate = 8(%), T = \0.01 = 1¢, Q = \0.11 = 11¢, M1 = 1.11, M2 = 2.11, M = 100

■ Quantity for doughnut tax exempt (for Canadian tax system)

This option is available only when the Canadian tax system is selected.

Procedure

SHARP XE-A20S - Procedure - 1

flowchart
graph LR
    A["#/TM/SBTL"] --> B["1"]
    B --> C["9"]
    C --> D["@/FOR"]
    D --> E["Q'ty for doughnut tax exempt (max. 2 digits: 1 to 99)"]
    E --> F["#/TM/SBTL"]
    F --> G["CA/AT/NS"]
    H["To program zero"] --> E

Example: To program the quantity "6"

SHARP XE-A20S - Procedure - 2

text_image Key operation example #/TM/SBTL 19 @/FOR 6 #/TM/SBTL CA/AT/NS

SHARP XE-A20S - Procedure - 3

text_image Print *PGM* #19 06

AUXILIARY FUNCTION PROGRAMMING

1 Department Programming

Merchandise can be classified into a maximum of 99 departments. Items sold with use of the department keys can later be printed on a report that shows the quantities sold and sales amounts classified by department. The data is useful for making purchasing decisions and other store operations. Departments can be assigned to articles whose prices were set using PLU/subdepartment function.

When using a department key, you must set the parameters to specify the department status, such as positive or negative department. Prices can be assigned directly to departments for frequently purchased items, which enables you to enter the prices by simply pressing the department keys or dept. code entries.

■ Department status

Procedure

SHARP XE-A20S - Procedure - 1

flowchart
graph LR
    A["To set all zeros"] --> B["ABCDEFGH"]
    B --> C["@/FOR"]
    C --> D["* DEPTSHIFT"]
    D --> E["Dept. key"]
    E --> F["CA/AT/NS"]

*To program departments 17 through 32, press the department shift key at this point.

SHARP XE-A20S - Procedure - 2

flowchart
graph LR
    A["Dept. code"] --> B["DEPT#"]
    B --> C["ABCDEFGH"]
    C --> D["@/FOR"]
    D --> E["CA/AT/NS"]
    F["To set all zeros"] --> C

To program another department, start from the beginning without pressing the CA/AT/NS key.

Item:Selection:Entry:
ATax 4 statusTaxable1
Non-taxable*0
BTax 3 statusTaxable1
Non-taxable*0
CTax 2 statusTaxable1
Non-taxable*0
DTax 1 statusTaxable (*for dept. 1 thru 10)1
Non-taxable (*for dept. 11 thru 99)0
ESICS / NormalSICS1
Normal*0
FSignNegative department1
Positive department*0
GEntry digit limit0-7 (default: 7)
HType of unit price entryOpen and preset3
Preset only2
Open only*1
Inhibit department key0

Tax status (taxable 1 through 4 / non-taxable)

- When any entry of a taxable department is made in a transaction, tax is automatically computed according to the associated tax table or rate.

SICS (Single Item Cash Sale)

- If an entry of a department programmed for SICS is made first, the sale will be finalized as a cash sale as soon as the department key is pressed. If the entry is made after entering a department not programmed for SICS, the sale will not be finalized until the CA/AT/NS key is pressed.

Entry digit limit

- Set the number of allowable digits for the maximum entry amount for each department. The limit is effective for operations in the REG mode and can be overridden in the MGR mode.

Example: Programming department 2 as taxable 1, SICS, negative department, entry digit limit - 7 digits, and allowing open & preset entry. (ABCDEFGH: 00011173)

SHARP XE-A20S - Entry digit limit - 1

text_image Key operation example 00011173 @/FOR 2 18 CA/AT/NS

SHARP XE-A20S - Entry digit limit - 2

text_image Print *PGM* D02 DEPT. 02 T1 173 -0.00 Tax status Sign(F) From left, EGH

■ Preset unit price

SHARP XE-A20S - ■ Preset unit price - 1

flowchart
graph LR
    A["Procedure"] --> B["Unit price (max. six digits)"]
    B --> C["Dept. key"]
    C --> D["CA/AT/NS"]
    B --> E["To program zero"]
    C --> F["* DEPTSHIFT"]

*To program departments 17 through 32, press the department shift key at this point.

SHARP XE-A20S - ■ Preset unit price - 2

flowchart
graph LR
    A["Dept. code"] --> B["DEPT#"]
    B --> C["Unit price (max. six digits)"]
    C --> D["#/TM/SBTL"]
    D --> E["CA/AT/NS"]
    F["To program zero"] --> C

To program another department, start from the beginning without pressing the CA/AT/NS key.

SHARP XE-A20S - ■ Preset unit price - 3

text_image Key operation example 1000 1 17 CA/AT/NS

SHARP XE-A20S - ■ Preset unit price - 4

text_image Print *PGM* DO1 T1 073 DEPT. 01 10.00 Unit price

Note Even if a department is not programmed to allow the entry of preset unit prices in functional programming, the department is automatically changed to allow the entry of preset unit prices by this programming entry.

2 PLU (Price Look-Up) and Subdepartment Programming

The PLU function allows speedy key entries whereby a price is automatically called up when a code is entered. The subdepartment is a kind of “open PLU”, which requires you to enter a price after the PLU code is entered. A maximum of 1200 PLU/subdepartment settings are possible. Each one belongs to a department and acquires the department’s parameters (tax status, SICS and sign).

The cash register is preprogrammed so all 1200 codes are assigned as PLUs associated with department 1 and preset unit price “0”.

■ Unit price and associated department assignment

Procedure

SHARP XE-A20S - Procedure - 1

flowchart
graph LR
    A["*2PLU code"] --> B["PLU/SUB"]
    B --> C["*3 Unit price (max. six digits)"]
    C --> D["*1 DEPTSHIFT"]
    D --> E["Associated Dept. key"]
    E --> F["CA/AT/NS"]
    C -->|To program zero| D

*1: To assign departments 17 through 32, press the department shift key at this point.

When the associated department is department 33-99:

SHARP XE-A20S - Procedure - 2

flowchart
graph LR
    A["*2PLU code"] --> B["PLU/SUB"]
    B --> C["Associated dept. code (1 to 99)"]
    C --> D["DEPT#"]
    D --> E["*3 Unit price (max. six digits)"]
    E --> F["#/TM/SBTL"]
    F --> G["CA/AT/NS"]
    H["To program zero"] --> E

*2: 1 through 1200 (Depending on the EJ memory size setting, up to 200)

*3: For a subdepartment, set the limit amount of unit price entry.

To program the following PLU, start from entering a unit price or an associated department code without pressing the CA/AT/NS key.

To program another PLU, start from the beginning without pressing the CA/AT/NS key.

Key operation example

SHARP XE-A20S - Key operation example - 1

Print

SHARP XE-A20S - Print - 1

text_image *PGM* P0001 (O3) 1 PLU0001 1.25 Unit price Associated dept. PLU code

To delete a PLU code, use the following sequence:

Procedure

SHARP XE-A20S - Procedure - 1

flowchart
graph TD
    A["PLU code"] --> B["PLU/SUB"]
    B --> C["VOID"]
    C --> D["CA/AT/NS"]
    D --> E["To delete another PLU"]
    E --> F["To delete the following PLU"]
    F --> A

■ PLU/subdepartment selection

Procedure

SHARP XE-A20S - Procedure - 1

flowchart
graph TD
    A["*1PLU code"] --> B["PLU/SUB"]
    B --> C["*2A"]
    C --> D["#/TM/SBTL"]
    D --> E["CA/AT/NS"]
    E --> F["To program another PLU"]
    F --> G["To program the following PLU"]
    G --> C
    C --> H["To program "0""]

*1: 1 through 1200 (Depending on the EJ memory size setting, up to 200)
*2: 0 for subdepartment or 1 for PLU (default: 1)

Key operation example

SHARP XE-A20S - Key operation example - 1

SHARP XE-A20S - Print - 1

text_image *PGM* P0001(O3) 0 —— PLU/subdept. PLU0001 1.25

Note

When you program the last PLU code, the programming sequence will be complete with a press of the #/TM/SBTL key.

3 Miscellaneous Key Programming

The cash register provides miscellaneous keys such as %1, %2, ⊙, RFND, RA, RCPT/PO, CONV, TAX, CHK, CH and CA/AT/NS. While the cash register is pre-programmed so you can use these keys, you must set a currency conversion rate to use CONV key. You can also program these keys for more convenient use. Please refer to the data below for programming these keys. Factory setting is indicated with parentheses.

SHARP XE-A20S - Miscellaneous Key Programming - 1

Percent rate (0.00%), tax status (non-taxable), sign (minus), item % and subtotal % entry* (both are allowed), percent rate limitation (100 %)

SHARP XE-A20S - Miscellaneous Key Programming - 2

Amount (0.00), tax status (non-taxable), sign (minus), item ⊖ and subtotal ⊖ entry* (both are allowed), entry digit limit (7 digits)

SHARP XE-A20S - Miscellaneous Key Programming - 3

Not necessary to program

SHARP XE-A20S - Miscellaneous Key Programming - 4

Entry digit limit (9 digits)

SHARP XE-A20S - Miscellaneous Key Programming - 5

Currency conversion rate (0.0000), currency conversion rate entry method - open or preset (both are enabled)

SHARP XE-A20S - Miscellaneous Key Programming - 6

Compulsory entry of amount tender (not compulsory), entry digit limit (8 digits), footer printing (not printed)

SHARP XE-A20S - Miscellaneous Key Programming - 7

Entry digit limit (7 digits)

* Item %/Item ⊖:

Percent/discount calculation is applied to individual department and PLU/subdepartment.

* Subtotal %/Subtotal ⊖: Percent/discount calculation is applied to subtotals.

■ Rate for %1, %2 and CONV

Procedure

SHARP XE-A20S - Procedure - 1

flowchart
graph TD
    A["To program zero"] --> B["*Rate"]
    B --> C["%1 or %2"]
    C --> D["CA/AT/NS"]
    B --> E["CONV"]
    E --> D

To program another rate

*: Rate

0.00 - 100.00 (% rate)

0.0000 — 9999.9999 (Currency conversion rate)

Key operation example
SHARP XE-A20S - Procedure - 2

Print
SHARP XE-A20S - Procedure - 3

other | Metric | Value | | :--- | :--- | | *PGM* | | | F02 %1 | 000 | | L100.00% | -10.25% | | F48 CONV 1 | 00 | | | 0.7674 | Percent rate; Currency conversion rate

Note

You must use a decimal point when setting fractional rates.

■ Amount for ⊖

SHARP XE-A20S - ■ Amount for ⊖ - 1

flowchart
graph TD
    A["Procedure"] --> B["Discount amount (max. six digits)"]
    B --> C["⊕"]
    C --> D["CA/AT/NS"]
    E["To program zero"] --> B

SHARP XE-A20S - ■ Amount for ⊖ - 2

text_image Key operation example 200 ⊙ CA/AT/NS

SHARP XE-A20S - ■ Amount for ⊖ - 3

text_image Print *PGM* F01 (-) 007 -2.00 Discount amount

■ Percent rate limitation for %1 and %2

Procedure

SHARP XE-A20S - Procedure - 1

flowchart
graph LR
    A["/TM/SBTL"] --> B["2"]
    B --> C["@/FOR"]
    C --> D["Percentage limit (0.00 -100.00%)"]
    D --> E["%1 or %2"]
    E --> F["CA/AT/NS"]
    F --> G["To program for another percent key"]
    G --> D
    style D fill:#f9f,stroke:#333
    style E fill:#ccf,stroke:#333
    style F fill:#cfc,stroke:#333

Note • Percent entries that exceed the upper limit may be overridden in the MGR mode.
• 10.00% can be entered as ① 0 or ① 0 • 0 0. The • key is needed only for fractional entry.

SHARP XE-A20S - Procedure - 2

text_image Key operation example #/TM/SBTL 29 @/FOR 15 • 00 %1 CA/AT/NS

SHARP XE-A20S - Procedure - 3

boxplot Print | Label | Value | Percentage limit | |---|---|---| | *PGM* | | | | F02 %1 | 1 | 000 | | L 15.00% | | -10.25% | Percentage limit

■ Function parameters for %1, %2 and ⊖

SHARP XE-A20S - ■ Function parameters for %1, %2 and ⊖ - 1

flowchart
graph TD
    A["Procedure"] --> B["*ABCDEFGH"]
    B --> C["@/FOR"]
    C --> D["%1 or %2"]
    D --> E["CA/AT/NS"]
    E --> F["To program for another key"]
    F --> G["To program "0" for all items"]
    G --> B
    F --> H["To program for another key"]
*: Item:Selection:Entry:
ATax 4 statusTaxable1
Non-taxable*0
BTax 3 statusTaxable1
Non-taxable*0
CTax 2 statusTaxable1
Non-taxable*0
DTax 1 statusTaxable1
Non-taxable*0
E+/- sign+ (premium) sign0
- (discount) sign*1
FItem % / Item ⊖Allow*0
Disallow1
GSubtotal % / Subtotal ⊖Allow*0
Disallow1
HEntry digit limit for discount key0-7 (default: 7)

When programming for percent keys, always enter 0 for H.

Tax status (taxable 1 through 4 / non-taxable)

- When taxable is selected, tax is applied to the amount obtained after premium or discount calculation.

+/- sign

- Programming of the +/- sign assigns the premium or discount function for each key.

Entry digit limit (For discount key only)

- The entry digit limit is in effect for the REG mode operations but can be overridden in the MGR mode. The entry digit limit is represented by the number of allowable digit for the maximum entry amount for discount key.

SHARP XE-A20S - Entry digit limit (For discount key only) - 1

text_image Key operation example 00011006 @/FOR - CA/AT/NS

SHARP XE-A20S - Entry digit limit (For discount key only) - 2

text_image Print *PGM* F01 (−) T1 006 -2.00 From left, FGH Sign(E) Tax status

■ Function parameters for CONV

SHARP XE-A20S - ■ Function parameters for CONV - 1

flowchart
graph TD
    A["Procedure"] --> B["*AB"]
    B --> C["@/FOR"]
    C --> D["CONV"]
    D --> E["CA/AT/NS"]
    F["To program "0" for all items"] --> B
*: Item:Selection:Entry:
AOpen rate entryAllow*0
Disallow1
BPreset rate entryAllow*0
Disallow1

SHARP XE-A20S - ■ Function parameters for CONV - 2

text_image Key operation example 00 @/FOR CONV CA/AT/NS

SHARP XE-A20S - ■ Function parameters for CONV - 3

text_image Print *PGM* F48 CONV 1 00 0.7674 From left, AB

■ Entry digit limit for RA, RCPT/PO and TAX

Procedure

SHARP XE-A20S - Procedure - 1

flowchart
graph LR
    A["Entry digit limit"] --> B["@/FOR"]
    B --> C["RA"]
    C --> D["RCPT/PO"]
    D --> E["TAX"]
    E --> F["CA/AT/NS"]
    style E fill:#f9f,stroke:#333
    note right of E (only for manual entry)

- For RA RCPT/PO, enter 0 to 9 (digits), and for TAX (manual tax), enter 0 to 7 (digits). By default, 9 for RA and RCPT/PO and 7 for TAX are set.

Entry digit limit is in effect for REG mode operation but can be overridden in the MGR mode. The entry digit limit is represented by the number of allowable digits for maximum entry or total amount. When “0” is set, the operation of the corresponding key is prohibited.

SHARP XE-A20S - Procedure - 2

text_image Key operation example 4 @/FOR RCPT/PO CA/AT/NS

SHARP XE-A20S - Procedure - 3

text_image Print *PGM* F41 ***P0 4

■ Function parameters for CHK, CH and CA/AT/NS (when using as CA key)

Procedure

SHARP XE-A20S - Procedure - 1

flowchart
graph TD
    A["To program "0" for all items"] --> B["*1 ABC"]
    B --> C["@/FOR"]
    C --> D["#/TM/SBTL, CHK or CH"]
    D --> E["CA/AT/NS"]
    F["To program for another key"] --> G["*2:Press #/TM/SBTL key for CA key setting."]
*1:Item:Selection:Entry:
AFooter printingAllow1
Disallow*0
BAmount tendered entryCompulsory1
Non-compulsory (for the CA or CHK keys)*0
Inhibit (for the CH key)*0
CEntry digit limit0-8 (default: 8)

- This programming decides whether or not the machine should print a message at the foot of a receipt when a specified media key is used. With regard to programming method of footer logo message, refer to “Logo messages” section on page 43.

Amount tendered entry

  • You may select amount tendered, compulsory or optional, for the CA/AT/NS and CHK keys.
  • You may select amount tendered, compulsory or inhibited, for the CH key.

Entry digit limit

- For the CH and CHK keys, program upper limit entry amount for the tendered amount. For the CA/AT/NS key, program upper limit entry for total cash amount which can be handled on the register. The entry digit limit is in effect for REG mode operation but can be overridden in the MGR mode. The entry digit limit is represented by the number of allowable digits for the maximum entry or total amount. When “0” is set, the operation of the corresponding key is prohibited.

Key operation example

018

SHARP XE-A20S - Key operation example - 1

CHK

CA/AT/NS

*PGM*

F45 CHECK

000000000018

ABC (A:0, B:1, C:8)

4 Text Programming

The register allows you to program the text for clerk names, department item names, PLU/subdepartment item names, and so on, if necessary. There are two ways for programming text: using character keys on the keyboard or entering character codes with numeric keys on the keyboard.

Using character keys on the keyboard

You can enter characters according to the small figures printed in the lower right position of the key tops. For the layout, please refer to "Keyboard" section on page 5.

The following are used as control keys for character entry:

Toggles between upper-case and lower-case letters. By default, the upper-case letter is selected.
Once the [SHIFT] key is pressed, you are locked in for entering lower-case letters. “_” lights up at the SHIFT position of the display when lower-case letters entry is selected.
NUMBER Press the NUMBER key to enter numeric characters. For example to enter "1", press the NUMBER and ① key. If you press the ① key without pressing the NUMBER key, the cash register goes to character codes entry mode.
Once the NUMBER key is pressed, you are locked in for entering numeric characters. “_” lights up at the NUMBER position of the display when numeric characters entry is selected.
Toggles between single-size and double-size characters. By default, the single-size character is selected. Once the DC key is pressed, you are locked in for entering double size characters. “_” lights up at the DC position of the display when double-size characters entry is selected.
BS Backs up the cursor, erasing the character to the left.

Example

To program the word “Clerk01” with the letter “C” being double size.

To make the letter "C" double size character

To make character size return to normal size

To toggle the characters to lower-case letters

To enter numbers

DC C

DC

SHIFT

L E R K

NUMBER 0 1

Entering character codes with numeric keys on the keyboard

Numerals, letters and symbols are programmable by entering the character code and the ⑩ key. (If numeric characters entry is selected, that is, “_” lights up at the NUMBER position of the display, press the NUMBER key to release it.) Set the alphanumeric character code table on the next page. By doing this, you can program characters other than those on the key tops.

  • Double-size characters can be made by entering the character code 253.
  • All three digits of the character code MUST be entered (even if it starts with zero).

Example

To program the word "SHARP" in double-size characters

SHARP XE-A20S - Example - 1

text_image 253 00 083 00 072 00 065 00 082 00 080 00 S H A R P

When you press an appropriate number key (job code number) and press the ⏻ key for text entry just after you start programming with the #/TM/SBTL key, the cash register will be automatically ready for text entry.

Listed below is an overview of what you can program and the allowable number of single sized characters for each text entry.

• Department text 12 characters
- PLU text (item label) 12 characters
• Function text 8 characters
- Logo message 6 lines and 24 characters for each line
- Clerk name 8 characters
• Foreign currency symbol 4 characters

Alphanumeric character code table

CodeCharacterCodeCharacterCodeCharacterCodeCharacterCodeCharacter
001á046.091Ä136193¡
002â047/092Ö137194G
003ê0480093Ü138195S
004î0491094^139196G
005ì0502095_140197g
006í0513096'141F198K
007ô0524097a142T199k
008ó0535098b143200L
009û0546099c144ç201J
010ú0557100d145°202Ž
011œ0568101e146¿203D
012ú0579102f147ù204đ
013ú058:103g148à205Č
014ó059;104h149Æ206ć
015ó060<105i150ø207
016ʌ061=106j151Å208P
017Ψ062>107k152Ω209`
018Γ063?108l153é210ě
019"064@109m154è211š
020Ω065A110n155Pt212č
021Δ066B111o156i213ž
022θ067C112p157Ñ214ý
023Ξ068D113q158ò215ù
024Π069E114r159£216ň
025Σ070F115s160¥217~
026Υ071G116t161218`
027Φ072H117u162Γ219ř
028Ú073I118v163224*
029Ú074J119w164225§
030Ó075K120x165.226
031Ó076L121y177Á227^
032(space)077M122z178í228
033!078N123{180 229]
034"079O124l181 230[
035#080P125}182 231"
036081Q126β183\overline{e}232ä
037%082R127¢184\overline{I}233ö
038&083S128!!185\overline{i}234ü
039'084T1291186\overline{U}235æ
040(085U1302187\overline{u}236å
041)086V1313188N237É
042*087W1324189n238ñ
043+088X1331/2190Č253*(DC)
044,089Y134F_T$ 191Š
045-090Z135192Ç

*(DC): Double-size character code
: The shaded character cannot be displayed (displayed as space).

Note

The character “!!” (code 128) cannot be displayed (displayed as “!”).

■ Department text

Procedure

SHARP XE-A20S - Procedure - 1

flowchart
graph TD
    A["#/TM/SBTL"] --> B["1"]
    B --> C["•"]
    C --> D["Dept. key"]
    D --> E["Character keys (max.12 digits)"]
    E --> F["#/TM/SBTL"]
    F --> G["CA/AT/NS"]
    G --> H["To program another dept."]
    H --> I["Dept. code (1 to 99)"]
    I --> J["DEPT#"]
    J --> D
    D --> K["* DEPTSHIFT"]
    K --> C
    style D fill:#f9f,stroke:#333
    style E fill:#ccf,stroke:#333
    style F fill:#cfc,stroke:#333

*To program departments 17 through 32, press the department shift key.

SHARP XE-A20S - Procedure - 2

text_image Key operation example #/TM/SBTL 1 • 1 17 FRUIT #/TM/SBTL CA/AT/NS

(Programming FRUIT for dept.1)

SHARP XE-A20S - Procedure - 3

text_image Print *PGM* DO1 T1 073 FRUIT 10.00 Text programmed for dept. 1

■ PLU text (item label)

SHARP XE-A20S - ■ PLU text (item label) - 1

flowchart
graph TD
    A["#/TM/SBTL"] --> B["2"]
    B --> C["•"]
    C --> D["PLU code"]
    D --> E["PLU/SUB"]
    E --> F["Character keys (max.12 digits)"]
    F --> G["#/TM/SBTL"]
    G --> H["CA/AT/NS"]
    H --> I["When the next PLU code immediately follows the one just entered"]
    I --> J["To program another PLU"]
    J --> C
    F --> K["To keep current setting"]

SHARP XE-A20S - ■ PLU text (item label) - 2

text_image Key operation example #/TM/SBTL 2 1 PLU/SUB MELON #/TM/SBTL CA/AT/NS

(Programming MELON to PLU1)

SHARP XE-A20S - ■ PLU text (item label) - 3

text_image Print *PGM* P0001(O3) 0 MELON 1.25 Text programmed for PLU code 1

■ Function text

SHARP XE-A20S - ■ Function text - 1

flowchart
graph LR
    A["#/TM/SBTL"] --> B["3"]
    B --> C["•"]
    C --> D["*Function no. (max. 2 digits)"]
    D --> E["@/FOR"]
    E --> F["Character keys (max. 8 digits)"]
    F --> G["#/TM/SBTL"]
    G --> H["CA/AT/NS"]
    H --> I["To program another function text"]
    D --> J["To keep the current setting"]

* Function no.: See “List of function texts” shown on the following page.

(Programming CARD for gross charge)

■ List of function texts

Function no.Key or functionDefault setting
1 (−)
2%1%1
3%2%2
4Net sales totalNET1
5Net taxable 1 subtotalTAX1 ST
6Gross tax 1 totalGRS TAX1
7Tax 1 total of refund entriesRFD TAX1
8Net tax 1 totalTAX1
9Exempt tax 1TX1 EXPT
10Net taxable 2 subtotalTAX2 ST
11Gross tax 2 totalGRS TAX2
12Tax 2 total of refund entriesRFD TAX2
13Net tax 2 totalTAX2
14Exempt tax 2TX2 EXPT
15Net taxable 3 subtotalTAX3 ST
16Gross tax 3 totalGRS TAX3
17Tax 3 total of refund entriesRFD TAX3
18Net tax 3 totalTAX3
19Exempt tax 3TX3 EXPT
20Net taxable 4 subtotalTAX4 ST
21Gross tax 4 totalGRS TAX4
22Tax 4 total of refund entriesRFD TAX4
23Net tax 4 totalTAX4
24Exempt tax 4TX4 EXPT
25Gross manual tax totalGRS MTAX
26Refund manual tax totalRFD MTAX
27Net manual tax totalM-TAX
* 28Exempt total from GSTGST EXPT
* 29PST totalPST TTL
* 30GST totalGST TTL
31Tax totalTTL TAX
32NetNET
33Sales total including tax totalNET2
34RefundREFUND
35Item voidVOID
Function no.Key or functionDefault setting
36Void modeVOID
37Manager voidMGR VD
38Subtotal voidSBTL VD
39No saleNO SALE
40RA**RA
41PO**PO
42Customer counterTRANS CT
43Sales totalNET 3
44CashCASH
45CheckCHECK
46Gross chargeCHARGE
47Refund chargeCHARGE-
48Currency conversion1 (Preset)CONV 1
49Currency conversion2 (Open)CONV 2
50Cash in drawer***CID
51Cash+check in drawerCA+CH ID
52Check changeCHK/CG
53Exempt VATVAT EXPT
54(+)Dept. total*DEPT TL
55(-)Dept. totalDEPT(-)
56SubtotalSUBTOTAL
57Merchandise subtotalMDSE ST
58Total*** TOTAL
59ChangeCHANGE
60ItemsITEMS
61Department report titleDEPT
62PLU report titlePLU
63Transaction report titleTRANS.
64Clerk report titleCLERK
65Hourly report titleHOURLY
66Non add symbol#
67Copy receipt titleCOPY
68EJ report titleEJ
69EJ report end titleEJ END

Note

  • The items marked with “ * ” are for Canada only.
  • The function no. 53 “Exempt VAT” is only effective for the Canadian tax system (2 GST, VAT type).

Clerk names

SHARP XE-A20S - Clerk names - 1

flowchart
graph LR
    A["#/TM/SBTL"] --> B["5"]
    B --> C["•"]
    C --> D["Clerk code (1-25)"]
    D --> E["@/FOR"]
    E --> F["Character keys (max. 8 digits)"]
    F --> G["#/TM/SBTL"]
    G --> H["CA/AT/NS"]
    I["To program another clerk"] --> C
    J["To keep current setting"] --> F

SHARP XE-A20S - Clerk names - 2

text_image Key operation example #/TM/SBTL 5 • 1 @/FOR DAVID #/TM/SBTL CA/AT/NS

SHARP XE-A20S - Clerk names - 3

text_image Print *PGM* C#01 DAVID

■ Logo messages

The register can print programmed messages on every receipt. On the standard model, the graphic logo is printed on the receipt. If you want to print logo messages, please change the logo message print format. (See page 51 for the programming details.) The options are listed below:

SHARP XE-A20S - ■ Logo messages - 1

flowchart
graph LR
    A["#/TM/SBTL"] --> B["4"]
    B --> C["•"]
    C --> D["*Line number (1-6)"]
    D --> E["@/FOR"]
    E --> F["Character keys (max. 24 digits)"]
    F --> G["#/TM/SBTL"]
    G --> H["CA/AT/NS"]
    H --> I["To program another line"]
    I --> D
    style D fill:#f9f,stroke:#333
    style F fill:#ccf,stroke:#333
    style G fill:#cfc,stroke:#333

* "Header 3-line message" type: 1 to 3

"Footer 3-line message" type : 4 to 6

"Header 6-line message" type: 1 to 6

"Header 3-line and footer 3-line message" type: 1 to 6 (1 to 3 as header, 4 to 6 as footer)

Logo print format (6 types)

SHARP XE-A20S - Logo print format (6 types) - 1

flowchart
graph TD
    A["Graphic logo"] --> B["Text 1st line"]
    A --> C["Text 2nd line"]
    A --> D["Text 3rd line"]
    E["Default setting"] --> F["Header 3-line message"]
    F --> G["Graphic logo"]
    G --> H["Text 1st line"]
    G --> I["Text 2nd line"]
    G --> J["Text 3rd line"]
    F --> K["Footer 3-line message"]
    K --> L["Graphic logo"]
    L --> M["Text 4th line"]
    L --> N["Text 5th line"]
    L --> O["Text 6th line"]
    K --> P["Header 6-line message"]
    P --> Q["Text 1st line"]
    P --> R["Text 2nd line"]
    P --> S["Text 3rd line"]
    P --> T["Text 4th line"]
    P --> U["Text 5th line"]
    P --> V["Text 6th line"]
    P --> W["Header 3-line message and footer 3-line messages"]

To print the logo message “THANK YOU” using double sized characters and centering on the third line.

Key operation example
SHARP XE-A20S - Logo print format (6 types) - 2

text_image #/TM/SBTL 4 3 @/FOR SPACE SPACE SPACE SPACE YOU DC SPACE SPACE SPACE #/TM/SBTL CA/AT/NS DC THANK

Print
SHARP XE-A20S - Logo print format (6 types) - 3

text_image *PGM* THANK YOU

Note

A 6-line logo message is preprogrammed when shipped. Please start entering from the first line when you first program a logo message.

■ Foreign currency symbol

Foreign currency symbol for CONV key is printed with a foreign currency exchange amount.

Procedure
SHARP XE-A20S - ■ Foreign currency symbol - 1

flowchart
graph LR
    A["#/TM/SBTL"] --> B["6"]
    B --> C["•"]
    C --> D["Character keys (max. 4 digits)"]
    D --> E["#/TM/SBTL"]
    E --> F["CA/AT/NS"]
    G["To keep the current setting"] --> D

Key operation example
SHARP XE-A20S - ■ Foreign currency symbol - 2

text_image Entry using → character code #/TM/SBTL 6 SPACE SPACE SPACE 207 00 #/TM/SBTL CA/AT/NS

Print
SHARP XE-A20S - ■ Foreign currency symbol - 3

text_image *PGM* F48 CONV 1 00 £ 0.7674 Foreign currency symbol

ADVANCED PROGRAMMING

1 Register Number and Consecutive Number Programming

The register number and consecutive numbers are printed on every receipt or journal.

When your store has two or more registers, it is practical to set separate register numbers for their identification.

The consecutive number is increased by one each time a receipt is issued or when a journal print occurs.

For consecutive number programming, enter a number (max. 4 digits) that is one less than the desired starting number.

Register number

Procedure
SHARP XE-A20S - Register number - 1

flowchart
graph LR
    A["#/TM/SBTL"] --> B["1"]
    B --> C["@/FOR"]
    C --> D["Register number (one to six digits)"]
    D --> E["#/TM/SBTL"]
    E --> F["CA/AT/NS"]
    D --> G["To set the register number 0"]

Key operation example
SHARP XE-A20S - Register number - 2

Print
SHARP XE-A20S - Register number - 3

text_image *PGM* #1 123456 — Register number

■ Consecutive numbers

SHARP XE-A20S - ■ Consecutive numbers - 1

flowchart
graph TD
    A["#/TM/SBTL"] --> B["2"]
    B --> C["@/FOR"]
    C --> D["A number (one to four digits) that is one less than the desired starting number"]
    D --> E["#/TM/SBTL"]
    E --> F["CA/AT/NS"]
    G["To begin the count from 0001"] --> D
    H["Key operation example"] --> I["1000"]
    J["Print"] --> K["*PGM* #2 1000 Consecutive number"]

2 Electronic Journal (EJ) Programming

The cash register provides the electronic journal (EJ) function. By default, a maximum of 2000 lines can be stored in memory. If you want to store more journal data, you can expand to a maximum of 3000 lines, although the maximum number of PLUs is decreased to 200 codes because the memory is shared with PLU settings.

You can also program various options for EJ, such as availability of EJ memory nearly full warning, availability of printing EJ data during a transaction, data type to be stored in memory, and printing format.

For reading journal data, refer to “EJ REPORT READING AND RESETTING” (page 60).

■ EJ memory type

Caution When this procedure is executed, EJ data is cleared, and PLU data (programming data and sales data) are reset to the default after all data is cleared even if the same memory type is selected.

SHARP XE-A20S - ■ EJ memory type - 1

flowchart
graph LR
    A["Procedure"] --> B["#/TM/SBTL"]
    B --> C["9"]
    C --> D["0"]
    D --> E["@/FOR"]
    E --> F["*A"]
    F --> G["CA/AT/NS"]

*A: 0 for EJ 2000 lines and PLU 1200 codes (default) 1 for EJ 3000 lines and PLU 200 codes

SHARP XE-A20S - ■ EJ memory type - 2

text_image Key operation example #/TM/SBTL 90 @/FOR 1 CA/AT/NS Print *PGM* #90 1

■ Function parameters for EJ

Procedure

SHARP XE-A20S - Procedure - 1

flowchart
graph LR
    A["#/TM/SBTL"] --> B["6"]
    B --> C["8"]
    C --> D["@/FOR"]
    D --> E["*ABCDEFGHIJKLMNOPQRSTUVWXYZH"]
    E --> F["#/TM/SBTL"]
    F --> G["CA/AT/NS"]
    H["To set &quot;00000000&quot;"] --> E

*

Item:Selection:Entry:
AAlways enter 0.(Fixed position)0
BAlways enter 0.(Fixed position)0
CTemporary EJ printing during a transactionDisallow0
Allow*1
DEJ printing and clearing EJ data when issuing general Z1 reportNo*0
Yes1
EPGM mode operation records typeDetails*0
Header information only1
FREG/MGR/VOID modes operation records typeDetails*0
Total1
GCompressing printing for EJ dataNo (normal size)0
Yes (small size)*1
HAction when EJ memory area is fullContinue0
Warning (near full warning)*1
Lock (with near full warning)2

On the default setting, an asterisk is marked.

Temporary EJ printing during a transaction

- If selecting “yes”, you can print journal data of a current transaction recorded in EJ memory by pressing the RCPT/PO key during the transaction. To realize this function completely, the cash register is programmed to receipt printing and set Receipt ON/OFF function to OFF.

PGM mode operation records type

- The header information only is printed during the program reading operation.

The header information only is printed for X/Z reports.

(Receipt sample for Header Information only)

SHARP XE-A20S - PGM mode operation records type - 1

text_image 08/26/2005 3:22PM 01 123456#1004 DAVID *X1* *DEPT* *TRANS. *

Action when EJ memory area is full

- By default, when the memory for EJ becomes nearly full, the cash register shows decimal points at the 8th and 9th positions of the display (EJ memory nearly full message), and the cash register keeps storing new data while erasing the oldest data. When “0” is selected, the cash register will no longer show EJ memory nearly full message. When “2” is selected, the cash register shows EJ memory nearly full message and when the memory is totally full, the cash register locks the sales/data entry with a display of the memory full message “ E-E ”. You will only be able to issue an EJ report.

Key operation example

#/TM/SBTL68@/FOR
00100002#/TM/SBTLCA/AT/NS

Print

*PGM*
#6800100002

3 Various Function Selection Programming 1

The cash register provides various detailed functions listed below.

• Function selection for miscellaneous keys
- Print format
- Receipt print format
• Function selection for tax
- Others

For this programming, job code entry style is applied. You can continue programming until you press the CA/AT/NS key for the programming described in this section. To continue programming, repeat from a job code entry.

SHARP XE-A20S - Various Function Selection Programming 1 - 1

SHARP XE-A20S - Various Function Selection Programming 1 - 2

flowchart
graph LR
    A["#/TM/SBTL"] --> B["*1 Job code"]
    B --> C["@/FOR"]
    C --> D["*2 ABCDEFGH"]
    D --> E["#/TM/SBTL"]
    E --> F["CA/AT/NS"]
    D -->|To set "00000000"| D

*1 Enter job code using numeric keys specified in each section below.
*2 Data entry details are listed on each table in each section below.

Example: When programming for job code 5 as ABCDEFGH: 00000100.

Key operation example
#/TM/SBTL5 @/FOR
00000100#/TM/SBTLCA/AT/NS
Print
*PGM*#5 00000100

■ Function selection for miscellaneous keys

Job code: 5

*Item:Selection:Entry:
APO in REG modeAllow the PO operation in REG mode*0
Disallow it1
BRA in REG modeAllow the RA operation in REG mode*0
Disallow it1
CSubtotal void in REG modeAllow the REG mode subtotal void*0
Disallow it1
DIndirect void in REG modeAllow the REG mode indirect void*0
Disallow it1
EDirect void in REG modeAllow the REG mode direct void*0
Disallow it1
FRefund key availabilityAllow the REG mode refund entry*0
Disallow it1
GNo sale in REG modeAllow the no sale operation in REG mode*0
Disallow it1
HFractional quantity availabilityAllow fractional quantity entry0
Disallow it*1

Job code: 6

*Item:Selection:Entry:
APrinting styleUse the printer for journal printing0
Use the printer for receipt printing*1
BReceipt print formatTotal0
Detailed*1
CTime print on all receipts/journalsAllow time printing*0
Disallow it1
DDate print on all receipts/journalsAllow date printing*0
Disallow it1
EConsecutive no. print on all receipts/journalsAllow consecutive no. printing*0
Disallow it1
FAlways enter 0.(Fixed position)0
GZero skip for PLU reportDisallow zero skip0
Allow zero skip*1
HZero skip for general, clerk and hourly reportsDisallow zero skip0
Allow zero skip*1

Printing style

- Even when receipt printing is selected, the journal rewind motor will be driven in PGM, OP X/Z, X1/Z1 and X2/Z2 modes so you can wind sales and programming reports.

■ Receipt print format

Job code: 7

*Item:Selection:Entry:
AAlways enter 0.(Fixed position)0
BAlways enter 0.(Fixed position)0
CSubtotal print with a press of subtotal keyDisallow subtotal printing*0
Allow it1
DMerchandise print with a press of merchandise subtotal keyDisallow merchandise subtotal printing*0
Allow it1
EAlways enter 0.(Fixed position)0
FAlways enter 0.(Fixed position)0
GAlways enter 0.(Fixed position)0
HNumber of purchases printAllow printing of number of purchases*0
Disallow it1

■ Function selection for tax

Job code: 15

*Item:Selection:Entry:
A to FAlways enter 0.(Fixed position)0
GTax delete in REG mode availabilityAllow tax delete in REG mode*0
Disallow it1
HManual tax entry in REG mode availabilityAllow manual tax entry in REG mode*0
Disallow it1

■ Other programming

Job code: 61

*Item:Selection:Entry:
AAlways enter 0.(Fixed position)0
BAlways enter 0.(Fixed position)0
CMinus dept. and PLU/subdept. availabilityDisallow to program minus dept. and PLU/subdept.0
Allow it*1
DFractional treatmentRound off (4 down, 5 up)*0
Raising to unit1
Disregarding fractional treatment2
EUse of 00 keyUse 00 key as 00 key*0
Use 00 key as 000 key1
FTime formatUse 12-hour format*0
Use 24-hour format1
GDate formatUse month-day-year format*0
Use day-month-year format1
Use year-month-day format2
HPosition of decimal point (from right) (TAB)0 to 3 (default 2)

Job code: 62

*Item:Selection:Entry:
AAlways enter 0.(Fixed position)0
BError beep activationBy lock error*0
By misoperation1
CKey touch sound availabilityAllow to sound*0
Disallow it1
DBuffered keyboardYes*0
No1
EVoid mode operation availabilityAllow void mode operation*0
Disallow it1
FVoid mode entry data print in Z2 reportsAllow printing of void mode entry data in Z2 reports*0
Disallow it1
GVoid mode entry data print in Z1 reportsAllow printing of void mode entry data in Z1 reports*0
Disallow it1
HAddition of hourly sales total data in void modeNo*0
Yes1

Job code: 66

*Item:Selection:Entry:
APrinting a receipt after transactionTotal only0
Details*1
BAmount printing when PLU/subdept. unit price is zeroDisallow printing*0
Allow it1
CSubtotal printing for conversion of deficitAllow printing*0
Disallow it1
DAlways enter 0.(Fixed position)0
ECompression printing on journals in PGM, OP X/Z, X1/Z1 and X2/Z2 modesDisallow compression printing (normal size)0
Allow compression printing (small size)*1
FCompression printing on journals in REG, MGR and VOID modesDisallow compression printing (normal size)0
Allow compression printing (small size)*1
GLogo message printing on journalsDisallow logo message printing on journals*0
Allow logo message printing on journals1
HFooter printingPrinting footer on all receipts*0
Printing footer with selected function key at the time of finalization1

Compression printing

- This programming is valid only when journal printing is selected. This does not affect EJ printing. (For EJ programming, please refer to page 46.)

*

Item:Selection:Entry:
ASplit pricing countingQuantity*0
Package1
BMultiplication/split pricing entry availabilityAllow multiplication entry only*0
Allow both of multiplication and split pricing1
CAlways enter 0.(Fixed position)0
DAlways enter 0.(Fixed position)0
ETax printing when GST is VATAllow tax printing*0
Disallow it1
FGST exempt printing on X/Z reportsAllow printing of GST exempt*0
Disallow it1
GHTax calculation systemAuto tax*00
Canadian tax (tax type number)01 through 11

Tax calculation system

  • For US tax system, select "auto-tax".
  • For Canadian tax, from the table below, specify a tax system suitable for your province (if necessary contact your local tax office for correct sales tax information) and for your type of retail business. In the cash register, four kinds of tax can be set and each tax is arranged to match GST or PST as follows:

Tax 1: PST Tax 2: PST

Tax 3: PST or GST Tax 4: GST

Canadian tax type numberTax 4 methodTax 3 methodTax 2 and 1 method
GSTGSTPSTPST
01VATVAT-Tax on tax
02VATVAT-Tax on base
03VAT-Tax on taxTax on tax
04VAT-Tax on baseTax on base
05Add on Tax-Tax on taxTax on Tax
06Add on Tax-Tax on baseTax on base
07Add on TaxVAT-Tax on tax
08Add on TaxVAT-Tax on base
09Add on TaxAdd on Tax-Tax on tax
10Add on TaxAdd on Tax-Tax on base
11VAT-VAT (Tax on base)Tax on tax

(The most common type for Canada is type number 06.)

Note

  • To program a GST, use Tax 4; and to program two GSTs, use Tax 3 and 4. To program a PST, use Tax 1; to program two PSTs, use Tax 1 and 2; and to program three PSTs, use Tax 1, 2 and 3.
  • The entry of a multi-taxable item for PST or GST is prohibited as follows for the Canadian tax system. When programming for departments, avoid programming the prohibited multi-taxable status.

In case of; Tax 1: PST, Tax 2: PST,

Tax 3: PST, Tax 4: GST

Taxable 1 and 2 item …… prohibited

Taxable 1 and 3 item …… prohibited

Taxable 2 and 3 item …… prohibited

Taxable 1 and 4 item …… allowed

Taxable 2 and 4 item …… allowed

Taxable 3 and 4 item …… allowed

In case of; Tax 1: PST, Tax 2: PST,

Tax 3: GST, Tax 4: GST

Taxable 1 and 2 item …… prohibited

Taxable 1 and 3 item …… allowed

Taxable 2 and 3 item …… allowed

Taxable 1 and 4 item …… allowed

Taxable 2 and 4 item …… allowed

Taxable 3 and 4 item …… prohibited

4 Various Function Selection Programming 2

The cash register provides various options so you can use the register to suit your sales needs.

In this section, you can program the following features (parameters within parentheses indicates default setting):

  • Power save mode (entering the power save mode in 30 minutes)
  • Logo message print format (graphic logo only)
    • Thermal printer density (standard density)
    • Online time out setting
    • Language selection (English)
  • Training clerk specification (none) - If you specify a clerk code who is trained for use on this cash register, the cash register will go into training mode when the clerk code is registered for sales entries. The sales operations done by the trained clerk does not affect sales total. For details, refer to TRAINING MODE section.

■ Power save mode

Procedure

SHARP XE-A20S - Procedure - 1

flowchart
graph LR
    A["#/TM/SBTL"] --> B["1"]
    B --> C["0"]
    C --> D["@/FOR"]
    D --> E["*ABCD"]
    E --> F["#/TM/SBTL"]
    F --> G["CA/AT/NS"]
*Item:Selection:Entry:
AEntering power save mode when time is displayedYes*0
No1
B-DTime(min.) to entering power save mode since no operation is made001-254 or 999(Default 030)

Note

When 999 is set for B to D, entering into power save mode is inhibited.

Key operation example

SHARP XE-A20S - Key operation example - 1

SHARP XE-A20S - Print - 1

■ Logo message print format

You can select the number of lines for your logo message, and the position to print it on receipt or journal.

Procedure

SHARP XE-A20S - Procedure - 1

flowchart
graph LR
    A["#/TM/SBTL"] --> B["1"]
    B --> C["@/FOR"]
    C --> D["*A"]
    D --> E["#/TM/SBTL"]
    E --> F["CA/AT/NS"]
    D -->|To set “0”| D

*A: Logo message type

0: Header 3-line message without graphic logo
1: Graphic logo only (default)
2: Footer 3-line message with graphic logo
3: Header 6-line message
4: Header 3-line message with graphic logo
5: Header 3-line message and footer 3-line message

Key operation example

SHARP XE-A20S - Key operation example - 1

SHARP XE-A20S - Print - 1

■ Online time out setting

Procedure

SHARP XE-A20S - Procedure - 1

flowchart
graph LR
    A["#/TM/SBTL"] --> B["3"]
    B --> C["5"]
    C --> D["@/FOR"]
    D --> E["Time out (1 to 255 sec.)"]
    E --> F["#/TM/SBTL"]
    F --> G["CA/AT/NS"]

Default: 007
SHARP XE-A20S - Procedure - 2

text_image Key operation example #/TM/SBTL 35 @/FOR 30 #/TM/SBTL CA/AT/NS

SHARP XE-A20S - Procedure - 3

text_image Print *PGM* #35 030

■ Thermal printer density

Procedure

SHARP XE-A20S - Procedure - 1

flowchart
graph LR
    A["#/TM/SBTL"] --> B["5"]
    B --> C["0"]
    C --> D["@/FOR"]
    D --> E["*Printer density (00-99)"]
    E --> F["#/TM/SBTL"]
    F --> G["CA/AT/NS"]
    E --> H["To set &quot;0&quot;"]

* 50 is the default setting. To make the print darker, set a larger number, and to make the print lighter, set a smaller number.

SHARP XE-A20S - Procedure - 2

text_image Key operation example #/TM/SBTL 50 @/FOR 00#/TM/SBTL CA/AT/NS

SHARP XE-A20S - Procedure - 3

text_image Print *PGM* #50 00

■ Language selection

SHARP XE-A20S - ■ Language selection - 1

flowchart
graph LR
    A["#/TM/SBTL"] --> B["8"]
    B --> C["@/FOR"]
    C --> D["*Language (0, 2 or 3)"]
    D --> E["CA/AT/NS"]
    F["To set &quot;0&quot;"] --> D

*Language: 0: English 2: French 3: Spanish (default: English)

SHARP XE-A20S - ■ Language selection - 2

text_image Key operation example #/TM/SBTL 88 @/FOR 2 CA/AT/NS

SHARP XE-A20S - ■ Language selection - 3

text_image Print *PGM* #88 2

Caution When you change the language, the texts such as clerk names, logo messages and function texts (refer to page 42), which you programmed, will be reset to the default settings. The language selection must be made before programming clerk names, logo messages and function texts.

■ Training clerk specification for training mode

For the details of clerk training, please refer to "TRAINING MODE" on page 56.

SHARP XE-A20S - ■ Training clerk specification for training mode - 1

flowchart
graph TD
    A["#/TM/SBTL"] --> B["8"]
    B --> C["6"]
    C --> D["@/FOR"]
    D --> E["Clerk code (1 to 25)"]
    E --> F["#/TM/SBTL"]
    F --> G["CA/AT/NS"]
    H["To cancel"] --> E
    I["Key operation example"] --> J["#/TM/SBTL 86 @/FOR 25"]
    I --> K["#/TM/SBTL CA/AT/NS"]
    L["Print"] --> M["*PGM* 86 25"]

■ AUTO key programming — Automatic sequence key —

If you program frequently performed transactions or report sequences for the AUTO key, you can recall those transactions and/or reports simply by pressing the AUTO key in key operations.

Procedure

SHARP XE-A20S - Procedure - 1

flowchart
graph TD
    A["AUTO"] --> B["Transaction"]
    B --> C["AUTO"]
    C --> D["CA/AT/NS"]
    B -->|Delete| A
    B -->|max. 25 times| B

Programming for ; entering a PLU 2 item (programmed unit price: 1.50) and a dept. 6 item (unit price: 1.00)

SHARP XE-A20S - Procedure - 2

flowchart
graph LR
    A["AUTO setting"] --> B["2 PLU/SUB 100"]
    B --> C["AUTO 6 22"]
    B --> D["AUTO CA/AT/NS"]

SHARP XE-A20S - Procedure - 3

text_image Print *PGM* #01 2 PLU/SB 1 0 0 D06

Note

When the AUTO key has been programmed to execute a report job function, the mode switch must be in the appropriate position (OPX/Z for individual clerk reports, X1/Z1 for daily reports or X2/Z2 for weekly or monthly reports).

5 Reading Stored Programs

The machine allows you to read every program stored in the PGM mode.

■ Key sequence for reading stored program

Report nameKey sequence
Programming report 1CA/AT/NS
Programming report 22 → CA/AT/NS
Auto key programming report1 → CA/AT/NS
Printer density programming report3 → CA/AT/NS
PLU programming reportStart PLU code → @FOR → End PLU code → PLU/SUB

Note

  • To stop reading programming report 1 or PLU programming report, turn the mode switch to the MGR position.
  • When printing is performed continuously, the printing may be intermitted several seconds. After the intermission, the printing will be restarted.

■ Sample printouts

1 Programming report 1
SHARP XE-A20S - ■ Sample printouts - 1

text_image *PGM* D01 T1 073 FRUIT 10.00 DO2 T1 173 DEPT.02 -13.10 DO3 T1 071 DEPT.03 0.00 Mode Dept. code Dept. text Dept. unit price w/sign Dept. function Minus department Tax status D99 071 DEPT.99 0.00 F01 (-) 006 T1 -2.00 Function no.& its text Tax status Function parametr (F-H) Discount amt. w/sign Function parametr (F-H) Percent rate with sign F02 %1 000 L 15.00% -10.25% F03 %2 000 L100.00% -0.00% F04 NET1 F05 TAX1 ST Percent limit F26 RFD MTAX 7 F27 M-TAX F28 GST EXPT Entry digit limit F39 NO SALE 9 F40 ***RA 4 F41 ***PO 9 F42 TRANS CT 4 F43 NET3 F44 CASH 9 F45 CHECK 00000000008 F46 CHARGE 00000000018 F47 CHARGE- 00000000008 F48 CONV 1 00 € 0.7674 F49 CONV 2 F50 ****CID Entry digit limit Function parameters (A-C) Function parameters Foreign currency symbol/Rate

SHARP XE-A20S - ■ Sample printouts - 2

other | Category | Value | Description | | :--- | :--- | :--- | | F68 EJ | 00000100 | Number of 00000100 | | F69 EJ END | 11000011 | Number of 11000011 | | SHARP PRESENTS THE XE-A2OS SHARP IS THE BEST | 00000000 | Number of 00000000 | | #5 | 3 | Number of 00000100 | | #6 | 3 | Number of 11000011 | | #7 | 3 | Number of 00000000 | | #10 | 3 | Number of 0060 | | #11 | 3 | Number of 3 | | #15 | 3 | Number of 00000000 | | #19 | 3 | Number of 00 | | #35 | 3 | Number of 007 | | #50 | 3 | Number of 99 | | T1 | 6.000% / 1.00 | Number of 6.000% (6.000%) | | T2 | 1 | Number of 1 | | T3 | 2 | Number of 2 | | T4 | 3 | Number of 3 | | C#01 | 4.000% | Number of 4.000% (4.000%) | | C#24 | 4.000% | Number of 4.000% (4.000%) | | C#25 | 4.000% | Number of 4.000% (4.000%) | Legend: - Logo Message - Function selection for miscellaneous keys (A-H) - Print format (A-H) - Receipt print format(A-H) - Power save mode(A-D) - Logo message print format - Function selection for tax (A-H) - Doughnut tax exempt - Online time out - Thermal printer density - Tax table - Tax rate - Min. taxable amount - Clerk code/name

2 Programming report 2
SHARP XE-A20S - ■ Sample printouts - 3

text_image *PGM* #61 00100002 #62 00000000 #63 01000001 #64 00000000 #65 00000000 #66 10001100 #67 00000000 #68 00100002 #69 00000000 #70 00000000 #71 GT2 $00000000.00 #72 GT3 $00000000.00 #76 Z1 0000 #77 Z2 0000 #85 $ #86 25 #87 TRAINING #88 0 #90 1 #95 99 Job code A to H from the left * Job code #63, 64, 65, 67, 69, 71, 72, 76, 77, 85, 87 and 95 are fixed settings, for which you cannot change the settings. Training clerk specification Language selection EJ memory type

3 Auto key programming report
SHARP XE-A20S - ■ Sample printouts - 4

text_image *PGM* #01 2 PLU/SB 1 0 0 D06

4 Printer density programming report
SHARP XE-A20S - ■ Sample printouts - 5

text_image *PGM* #50 10 : 0123456789AB 20 : 0123456789AB 30 : 0123456789AB 40 : 0123456789AB 50 : 0123456789AB 60 : 0123456789AB 70 : 0123456789AB 80 : 0123456789AB 90 : 0123456789AB Entered Value Printer density Printing density example

5 PLU programming report
SHARP XE-A20S - ■ Sample printouts - 6

text_image *PGM* 0001-0015 Range PLU code — P0001(O3) 0 MELON 1.25 Mode parameter PLU text — P0002(O1) 1 PLU0002 1.25 P0003(32) 1 PLU0003 -0.15 Unit price Associated dept. code PLU0014 0.00 P0015(O1) 1 PLU0015 0.00

TRAINING MODE

The training mode is used when the operator or the manager practices register operations.

When a clerk in training is selected, the machine automatically enters the training mode. To specify a clerk to be trained, refer to “Training clerk specification for training mode” in “ADVANCED PROGRAMMING” in page 53.

The training operation is valid only in REG, MGR and VOID mode.

The corresponding clerk memory is only updated in the training mode.

SHARP XE-A20S - TRAINING MODE - 1

flowchart
graph TD
    A["A clerk set in training"] --> B["25 CLK#"]
    B --> C["1000 5 21"]
    C --> D["3 @/FOR"]
    D --> E["3 19"]
    E --> F["CA/AT/NS"]

SHARP XE-A20S - TRAINING MODE - 2

text_image Print 08/26/2005 4:46PM 25 123456#1047 CLERK25 TRAINING DEPT.05 T1 $10.00 3 @ $24.00 DEPT.03 T1 $72.00 MDSE ST $82.00 TAX1 $5.13 ITEMS 4Q CASH $87.13

READING (X) AND RESETTING (Z) OF SALES TOTALS

  • Use the reading function (X) when you need to take a reading of sales information entered since the last reset. You can take this reading any number of times. It does not affect the register's memory.
  • Use the resetting function (Z) when you need to clear the register's memory. Resetting prints all sales information and clears the entire memory except for the GT1 through GT3, Training GT, reset count, and consecutive number.

1 Summary of Reading (X) and Resetting (Z) Reports

X1 and Z1 reports: Daily sales reports

X2 and Z2 reports: Periodic (monthly) consolidation reports

When you take a X or Z report, turn the mode switch to the appropriate position referring to the column of “Mode switch position” shown on the table below, and use the following corresponding key sequence.

ItemMode switch positionKey operation
OPX/ZX1/Z1X2/Z2
Flash report:(Only display)To clear thedisplay, press theCLkey or turn themode switch toanother position.X--Dept. code → DEPT# : Department sales totalFor dept. 1 to 16; Dept. key ( 1^17 to 16^32 )For dept. 17 to 32; DEPTSHIFT → Dept. key ( 1^17 to 16^32 )
@/FORkey: Amount of cash in drawer
CA/AT/NSkey: Sales total
Full sales report-X1, Z1X2, Z2Reading: CA/AT/NS Resetting: • → CA/AT/NS
Individual clerkreportX, Z--Reading: CLK# Resetting: • → CLK#(The report of the current clerk)
Full clerk report-X1, Z1-Reading: CLK# Resetting: • → CLK#
PLU sales report-X1, Z1-All PLUsReading: → Start PLU code → @/FOR → End PLU code → PLU/SUBResetting: All PLUs→ Start PLU code → @/FOR → End PLU code → PLU/SUB
Hourly report-X1, Z1-Reading: #/TM/SBTL Resetting: • → #/TM/SBTL

Note

  • When both sales quantities and sales amounts are zero, printing is skipped. If you do not want to skip, change the programming. (Refer to “Print format” of “Various Function Selection Programming 1”.)
  • "X" represents read symbol and "Z" represents reset symbol in the reports.
  • To stop reading and resetting the PLU sales report, turn the mode switch to the MGR position. The data will not be erased when you reset.
  • When printing is performed continuously, the printing may be intermitted several seconds. After the intermission, the printing will be restarted.

2 Daily Sales Totals

■ Full sales report

  • Sample report
    SHARP XE-A20S - ■ Full sales report - 1
other | Category | Value ($) | | :--- | :--- | | *Z1* | | | Z1 0001 | | | GT1 $00000002489.99 | | | GT2 $00000002644.05 | | | GT3 -00000000154.06 | | | TR $00000000076.50 | | | *DEPT* | | | DO1 70Q | | | FRUIT $317.17 | | | DO3 14Q | | | DEPT.03 $221.00 | | | DO5 11Q | | | DEPT.05 $36.20 | | | DEPT.50 $150.00 | | | D99 1Q | | | DEPT.99 $12.50 | | | *DEPT TL 276Q | | | $2273.67 | | | DO2 7Q | | | DEPT.02 $164.00 | | | DEPT (-) 7Q | | | $164.00 | | | *TRANS.* (--) 3Q | | | %1 -3.00 | | | %1 4Q | | | %2 -4.72 | | | %2 1Q | | | NET1 $2431.83 | | | TAX1 ST $1536.20 | | | GRS TAX1 $57.61 | | | RFD TAX1 -1.86 | | | TAX1 $55.75 | | | TX1 EXPT $7.25 | | | TAX2 ST $35.15 | | | GRS TAX2 $1.41 | | | TAX2 $1.41 | |

SHARP XE-A20S - ■ Full sales report - 2

other | Category | Item | Value ($) | | :--- | :--- | :--- | | M-TAX | Manual tax total | 1.00 | | ---- | *3 | | | TTL TAX | Tax total | 58.16 | | NET | Net total without tax | 2431.83 | | NET2 | Net total with tax | 2489.99 | | (-) | Item ⊖ counter and total | 4Q -6.50 | | %1 | Item percent 1 counter and total | 6Q -1.80 | | %2 | Item percent 1 counter and total | 5Q $2.62 | | VOID | REG-mode void counter and total | 9Q $48.78 | | SBTL VD | Subtotal void counter and total | 4Q $157.05 | | MGR VD | Manager item void counter and total | 2Q $12.22 | | VOID | Void-mode transaction counter and total | 1Q $12.22 | | REFUND | Refund counter and total | 17Q $73.60 | | ***RA | Received on account counter and total | 1Q $48.00 | | ***PO | Paid out counter and total | 1Q $15.00 | | NO SALE | No-sales counter | 5Q | | TRANS CT | Customer counter | 88Q | | NET3 | Sales total | $2489.99 | | CASH | Cash counter and total | 79Q $2223.59 | | CHECK | Check sales counter and total | 2Q $20.15 | | CHARGE | Charge sales counter and total | 7Q $259.53 | | CHARGE- | Charge refund counter and total | 1Q -10.63 | | CONV 1 | Foreign currency total (preset) | 500.00 | | CONV 2 | Foreign currency total (open) | 200.00 | | ****CID | Cash in drawer | $1719.77 | | CA+CH ID | Cash + check in drawer | $1739.92 | | CHK/CG | Change total for check tendering | $2.65 |

*1: When you take X1 report, "X1" is printed.
*2: Printed in the Z1 report only.
*3: When the Canadian tax system is selected, the following is printed here.

GST EXPT292.11— Exempt total from GST
PST TTL26.60— PST total
GST TTL$8.86— GST total

Clerk reports

Individual clerk report

- Sample report

SHARP XE-A20S - - Sample report - 1

text_image *OPX* * CLERK * O1# TRANS CT NET3 ****CID CA+CH ID CHK/CG Mode title* Report title Clerk code Clerk name Customer counter CLERK01 87Q $2402.86 $1632.64 $1652.79 $2.65

Full clerk report

The printout occurs in the same format as in the sample report of individual clerk, but all clerk's sales data are printed in the order of clerk code number (from #1 to #25).

■ Hourly report

- Sample report

SHARP XE-A20S - - Sample report - 1

other | Time | Value | | :--- | :--- | | 10:00AM | 12Q | | 11:00AM | 18Q | | 12:00PM | 25Q | | $116.89 | Sales total | | $183.75 | Sales total | | $199.91 | Sales total | | 5:00PM | 18Q | | 6:00PM | 16Q | | $134.63 | Sales total | | $92.27 | Sales total | * X1 * Mode title* * HOURLY * Report title Customer counter Sales total

*: When you take Z1 report, "Z1" is printed.

3 Periodic Consolidation

■ Full sales report

- Sample report

SHARP XE-A20S - - Sample report - 1

text_image *Z2* Z1 0001 Z2 0001 GT1 $00000003457.54 GT2 $00000003621.60 GT3 -00000000164.06 TR $00000000076.50 Mode title*1 Reset counter of daily total Reset counter of periodic Grand total *2

■ PLU sales report

- Sample report

SHARP XE-A20S - - Sample report - 1

other | Item | Value | | :--- | :--- | | *X1* | | | *PLU * | 0001-0015 | | P0001 | 35Q | | PLU0001 | $52.50 | | P0002 | 24Q | | PLU0002 | $35.00 | | P0010 | 9Q | | PLU0010 | $64.35 | | P0011 | 10Q | | PLU0011 | $120.00 | | P0012 | 1Q | | PLU0012 | $0.00 | | P0013 | -21Q | | PLU0013 | -44.10 | | P0015 | 1Q | | PLU0015 | $22.12 | | ***TOTAL | 59Q | | | $249.87 | } Range sum Sales q'ty and total

*: When you take Z1 report, "Z1" is printed.

The subsequent printouts are the same in format as in the X1/Z1 full sales report.

*1: When you take X2 report, "X2" is printed.
*2: Printed in the Z2 report only

EJ REPORT READING AND RESETTING

The cash register provides an electronic journal (EJ) function. This function is intended to record the journal data in a memory instead of journal paper, and print the data as an EJ report. The register records the journal data in REG, PGM, VOID, X1/Z1 and X2/Z2 modes. By default, a maximum of 2000 lines are stored in the memory, but you can expand it to 3000 lines. For details of EJ programming, please refer to “Electronic Journal Programming” section (page 45).

■ Printing journal data on the way of a transaction

You can print journal data of a current transaction recorded in EJ memory by pressing the RCPT/PO key during the transaction.

SHARP XE-A20S - ■ Printing journal data on the way of a transaction - 1

This function is valid when the printing style is programmed to receipt, and the receipt ON/OFF function is set to OFF.

- Sample print

SHARP XE-A20S - - Sample print - 1

text_image *EJ * 08/26/2005 2:56PM 01 123456#1151 CLERK01 DEPT.03 T1 $10.00 DEPT.04 T1 $45.00 *EJ END* EJ report title EJ report end title

■ Reading and resetting the electronic journal data (Issuing EJ report)

You can read the journal data stored in the EJ memory in the journal format by executing the following procedure in the X1/Z1 or OP X/Z mode.

To read all of the data:

SHARP XE-A20S - ■ Reading and resetting the electronic journal data (Issuing EJ report) - 1

To reset all of the data:

SHARP XE-A20S - ■ Reading and resetting the electronic journal data (Issuing EJ report) - 2

flowchart
graph LR
    A["7"] --> B["00"]
    B --> C["•"]
    C --> D["@/FOR"]
    D --> E["CA/AT/NS"]

To read the last 10 records:

SHARP XE-A20S - ■ Reading and resetting the electronic journal data (Issuing EJ report) - 3

flowchart
graph LR
    A["7"] --> B["1"]
    B --> C["0"]
    C --> D["@/FOR"]
    D --> E["CA/AT/NS"]

Note

  • On the EJ memory, a maximum of 2000 (or 3000, if programmed) lines of data can be stored. When executing all data reading, all of the data stored in the EJ memory will be printed. To save paper, compression print is available.
  • To stop reading or resetting the data, turn the mode switch to "MGR" position. The data will not be erased when resetting.
  • When printing is performed continuously, the printing may be intermitted several seconds. After the intermission, the printing will be restarted.

  • Sample EJ report
    SHARP XE-A20S - Note - 1

text_image *OPX* *EJ * 08/26/2005 3:08PM 01 123456#1162 CLERK01 ***PO $15.00 08/26/2005 3:08PM 01 123456#1163 CLERK01 DEPT.12 $12.50 ITEMS 1Q CHARGE $12.50 08/26/2005 3:09PM 01 123456#1164 CLERK01 *X1* *DEPT* *TRANS.* 08/26/2005 3:09PM 01 123456#1165 CLERK01 MDSE ST $50.00 TAX1 $3.13 ITEMS 4Q CASH $53.13 08/26/2005 3:10PM 01 123456#1166 CLERK01 DEPT.03 ‖$10.00 DEPT.04 ‖$45.00 MDSE ST $55.00 TAX1 $3.44 ITEMS 2Q CASH $58.44 08/26/2005 3:10PM 01 123456#1167 CLERK01 NO SALE *EJ END* Header information print

OVERRIDE ENTRIES

Programmed limit for functions (such as for maximum amounts) can be overridden by making an entry in the MGR mode.

Procedure

  1. Turn the mode switch to the MGR position.
  2. Make an override entry.

SHARP XE-A20S - Procedure - 1

text_image OPX/Z OFF VOID PGM REG MGR X1/Z1 X2/Z2

Example

On this example, the register has been programmed not to allow discounts entries over \$1.00.

Key operation example

REG-mode1500 3^19
entries250 - ...Error

Turn the mode switch

to the MGR position.

250 ⊖

Return the mode switch

to the REG position.

CA/AT/NS

Print

DEPT.03T1 15.00
(一)-2.50
MDSE ST12.50
TAX10.94
ITEMS1Q
CASH13.44

CORRECTION AFTER FINALIZING A TRANSACTION (Void mode)

When you need to void incorrect entries that clerks cannot correct (incorrect entries found after finalizing a transaction or cannot be corrected by direct or indirect void), follow this procedure:

  1. Turn the mode switch to the VOID position using the manager key (MA), to enter into the void mode.
  2. Repeat the entries that are recorded on an incorrect receipt. (All data for the incorrect receipt are removed from register memory; the voided amounts are added to the void-mode transaction totalizer.)

SHARP XE-A20S - CORRECTION AFTER FINALIZING A TRANSACTION (Void mode) - 1

text_image OPX/Z OFF VOID PGM REG MGR X1/Z1 X2/Z2

Incorrect receipt

DEPT. 04T1 10.00
DEPT. 03T11.50
MDSE ST11.50
TAX10.72
ITEMS2Q
CASH$12.22

SHARP XE-A20S - CORRECTION AFTER FINALIZING A TRANSACTION (Void mode) - 2

Cancellation receipt

*VOID*
DEPT.04T1 10.00
DEPT.03T11.50
MDSE ST11.50
TAX10.72
ITEMS2Q
CASH$12.22

1 In case of Power Failure

When power is lost, the machine retains its memory contents and all information on sales entries.

  • When power failure is encountered in register idle state or during an entry, the machine returns to normal operation after power recovery.
  • When power failure is encountered during a printing cycle, the register prints “====” and then carries out the correct printing procedure after power recovery. (See the sample print.)

SHARP XE-A20S - In case of Power Failure - 1

text_image F20 TAX4 ST F21 GRS TAX4 F22 RFD TAX4 = = = = = = = = = = = F22 RFD TAX4 F23 TAX4

2 In Case of Printer Error

If the printer runs out of paper, the printer will stall, and "PPPPPPPPPP" will appear on the display. Key entries will not be accepted. Refer to section 5 in this chapter, install a new roll, then press the CL key. The printer will print the power failure symbol and resume printing.

If the print roller arm is not locked, the printer stalls, "H" will appear on the extreme left of the display. Key entries will not be accepted. Push down the arm until it is securely locked, then press the CL key. The printer will print the power failure symbol and resume printing.

3 Cautions in Handling the Printer and Recording Paper

■ Cautions in handling the printer

  • Avoid dusty and humid environments, direct sunlight and iron powder. (A permanent magnet and electromagnet are used in this machine.)
  • Never pull the paper when the print roller arm is locked. First lift up the arm, and then remove the paper.
  • Never touch the surface of the print head and print roller.

■ Cautions in handling the recording paper (thermal paper)

  • Use only the paper specified by SHARP.
  • Do not unpack the thermal paper until you are ready to use it.
  • Avoid heat. The paper will color at around 70^ .
  • Avoid dusty and humid storage places. Avoid direct sunlight.
  • The printed text on the paper can discolor under conditions of high humidity and temperature, exposure to the direct sunlight, contact with glue, thinner or a freshly copied blueprint, and heat caused by friction from scratching or other such means.
  • Be very careful when handling the thermal paper. If you want to keep a permanent record, copy the printed text with a photocopier.

4 Replacing the Batteries

This cash register displays a low battery symbol (L) when the batteries are low, and displays a no battery symbol (L) when batteries are extremely low or batteries are not installed.

When the low battery symbol is displayed, replace the batteries with new ones as soon as possible. The existing batteries will be dead in about two days.

When the no battery symbol is displayed, replace the batteries immediately. Otherwise, if the AC power cord is disconnected or a power failure occurs, all the programmed settings will be reset to the default settings and any data stored in memory will be cleared.

Note

Be sure to observe precautions shown on page 1 when handling batteries.

To replace the batteries:
SHARP XE-A20S - Note - 1

natural_image Technical line drawing of a mechanical component with no visible text or symbols
  1. Make sure that the cash register is plugged in.
  2. Turn the mode switch to the REG position.
  3. Remove the printer cover.
  4. Open the battery compartment cover next to the paper roll cradle and remove the old batteries.
  5. Install three new "AA" batteries in the battery compartment. Be sure the positive and negative poles of each battery are facing in the proper direction. When they are installed correctly, the "L" or "L" symbol will disappear.
  6. Close the battery compartment cover.
  7. Replace the printer cover.

5 Replacing the Paper Roll

Be sure to use paper rolls specified by SHARP.

The use of any other paper rolls other than those specified could cause paper jamming, resulting in register malfunction.

Paper specification

Paper width: 2.25 ± 0.02 in ( 57.5 ± 0.5 mm)

Max. outside diameter: 3.15 in (80 mm)

Quality: Thermal paper

- Be sure to set the paper roll prior to using your machine, otherwise it may cause a malfunction.

Install the paper roll in the printer. Be careful to set the roll correctly.

(How to set the paper roll)
SHARP XE-A20S - Paper specification - 1

text_image To the printer Correct To the printer Incorrect

■ Removing the paper roll

When a red dye appears on the paper roll, it is time to replace it. Replace the paper roll with a new one. If you plan on not using the register for an extended period of time, remove the paper roll, and store it in an appropriate place.

Caution: The paper cutter is mounted on the printer cover. Be careful not to cut yourself.

When not using the take-up spool (using as receipt paper):

SHARP XE-A20S - When not using the take-up spool (using as receipt paper): - 1

text_image Print roller arm Print roller release lever
  1. Remove the printer cover.
  2. Lift up the print roller release lever to unlock and open the print roller arm.
  3. Remove the paper roll from the paper roll cradle.

Note

Do not pull the paper through the printer.

When using the take-up spool (using as journal paper):

SHARP XE-A20S - When using the take-up spool (using as journal paper): - 1

text_image Area to cut
  1. Turn the mode switch to a position other than OFF with the power cord connected.
  2. Remove the printer cover.
  3. Press the ↑ key to advance the journal paper until its printed part is out of the way.
  4. Cut the paper and remove the take-up spool.
  5. Lift up the print roller release lever to unlock and open the print roller arm.
  6. Remove the paper roll from the paper roll cradle.

Note

Do not pull the paper through the printer.

SHARP XE-A20S - When using the take-up spool (using as journal paper): - 2

natural_image Illustration showing two hands holding a circular object before and after folding, with no text or symbols present.
  1. Remove the outer side of the take-up spool as shown on the left.
  2. Remove the printed journal roll from the take-up spool.

■ Installing the paper roll

Caution: The paper cutter is mounted on the printer cover. Be careful not to cut yourself.

Installing the receipt paper roll:

SHARP XE-A20S - Installing the receipt paper roll: - 1

text_image Paper positioning guides
  1. Turn the mode switch to a position other than OFF with the power cord connected.
  2. Remove the printer cover.
  3. Lift up the print roller release lever to unlock and open the print roller arm.
  4. Set the paper correctly in the paper roll cradle.
  5. Feed the end of the paper along with the paper positioning guides.

SHARP XE-A20S - Installing the receipt paper roll: - 2

natural_image Line drawing of a hand inserting a component into an open device (no text or symbols visible)
  1. While holding down the paper, slowly close the print roller arm, and push down the arm until you hear a click locking the arm. Make sure securely you push down the center of the wing part of the arm as illustrated at the left. The paper will be fed automatically.

SHARP XE-A20S - Installing the receipt paper roll: - 3

If the print roller arm is not securely locked, printing is not done right. If this problem occurs, open the arm, and close the arm as instructed above.

SHARP XE-A20S - Installing the receipt paper roll: - 4

natural_image Technical line drawing of a mechanical assembly with no visible text or symbols
  1. Cut off the excess paper using the edge of the inner cover, and replace the printer cover. Press the ↑ key to make sure the paper end comes out of the printer cover and clean paper appears.

SHARP XE-A20S - Installing the receipt paper roll: - 5

If the paper end does not come out, open the printer cover, and pass the paper end between the paper cutter and the paper guide of the printer cover, and replace the cover.

Installing the journal paper roll:
SHARP XE-A20S - Installing the receipt paper roll: - 6

natural_image Diagram of a car gear shift lever mechanism (no text or labels)
  1. Turn the mode switch to a position other than OFF with the power cord connected.
  2. Remove the printer cover.
  3. Lift up the print roller release lever to unlock and open the print roller arm.
  4. Set the paper correctly in the paper roll cradle.
  5. Feed the end of the paper along with the paper positioning guides.
  6. While holding down the paper, slowly close the print roller arm, and push down the arm until you hear a click locking the arm. Make sure securely you push down the center of the wing part of the arm as illustrated at the left. The paper will be fed automatically.
  7. Insert the end of the paper into the slit in the spool. (Press the ↑ key to feed more paper if required.)
  8. Wind the paper two or three turns around the spool shaft.
  9. Set the spool on the bearing, and press the key to take up excess slack in the paper.
  10. Replace the printer cover.

Note

You can wind the roll paper in OP X/Z, X1/Z1, and X2/Z2 modes even if you programmed so that the printer is used for issuance of receipts. This may be convenient to wind reports. In this case, set the roll paper to the take-up spool.

6 Removing a Paper Jam

Caution: The paper cutter is mounted on the printer cover. Be careful not to cut yourself. Never touch the print head immediately after printing, as the head may still be hot.

  1. Remove the printer cover.
  2. Lift up the print roller release lever to unlock the print roller arm, and open the print roller arm.
  3. Remove the paper jam. Check for and remove any shreds of paper that may remain in the printer.
  4. Reset the paper roll correctly by following the steps in "Installing the paper roll".

7 Cleaning the Printer (Print Head / Sensor / Roller)

When the printed text is getting dark or faint, paper dust may be stuck to the print head, sensor and/or roller. Clean them as follows:

SHARP XE-A20S - Cleaning the Printer (Print Head / Sensor / Roller) - 1

text_image Print head Roller Sensor

Caution:

  • Never touch the print head with a tool or anything hard as it may damage the head.
  • The paper cutter is mounted on the printer cover. Be careful not to cut yourself.

  • Turn the mode switch to the OFF position.

  • Remove the printer cover.
  • Lift up the print roller release lever to unlock and open the print roller arm.
  • Remove the paper roll referring to the "Removing the paper roll" section.
  • Clean the print head with a cotton swab or soft rag moistened with ethyl alcohol or isopropyl alcohol. Clean the roller and the sensor in the same manner.
  • Reset the paper roll correctly by following the steps in "Installing the paper roll".

8 Removing the Drawer

SHARP XE-A20S - Removing the Drawer - 1

text_image Coin case ① ②

The drawer in the register is detachable. After closing your business for the day, remove the drawer. To detach the drawer, pull it forward fully, and remove it by lifting it up. The 5-denomination coin case is detachable.

9 Opening the Drawer by Hand

SHARP XE-A20S - Opening the Drawer by Hand - 1

text_image Lever

The drawer automatically opens. However, when a power failure occurs or the machine becomes out of order, slide the lever located on the bottom of the machine in the direction of the arrow. (See the figure at the left.)

The drawer will not open if it is locked with the key.

10

Before Calling for Service

The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to “Checking” shown in the right-hand column before calling for service.

FaultChecking
(1) The display shows symbols that do not make sense.Has the machine been initialized properly as shown “GETTING STARTED”?(Note that initialization clears all the data and programmed settings stored in memory.)
(2) The display won’t be illuminated even when the mode switch is turned to any other position than “OFF”.Is power supplied to the electrical outlet?Is the power cord plug out or loosely connected to the electrical outlet?
(3) The display is illuminated, but the whole machine refuses registrations.Is a clerk code assigned to the register?Is the mode switch set properly at the “REG” position?
(4) No receipt is issued.Is the paper roll properly installed?Is there a paper jam?Is the receipt function in the “OFF” status?Is the print roller arm securely locked?
(5) No journal paper is taken up.Is the take-up spool installed on the bearing properly?Is there a paper jam?Is the journal printing selected in the printing style programming? (If the receipt printing is selected, the paper is not wound around the take-up spool.)
(6) Printing is unusual.Is the print roller arm securely locked?Is the paper roll properly installed?Are the print head/sensor/roller clean?

■ Error code table

When the following error codes are displayed, press the Ⓒ key and take a proper action according to the table below.

Error codeError statusAction
E01Registration errorMake a correct key entry.
E02Misoperation errorMake a correct key entry.
E03Undefined code is entered.Enter a correct code
E07Memory is full (in the AUTO key programming).Program the AUTO key within 25 steps.
E11Compulsory depression of the #/TM/SBTL key for direct finalizationPress the #/TM/SBTL key and continue the operation.
E12Compulsory tenderingMake a tendering operation.
E32No entry of a clerk codeMake a clerk code entry.
E34Overflow limitation errorMake a registration within a limit of entry.
E35The open price entry is inhibited.Make a preset price entry.
E36The preset price entry is inhibited.Make an open price entry.
E37The direct finalization is inhibited.Make a tendering operation.
E67Subtotal void is not allowed.Finalize the transaction, and correct the wrong entries in the void mode.

SPECIFICATIONS

Model:XE-A20S
Dimensions:13.0 (W) x 16.9 (D) x 11.0 (H) in. (330 (W) x 428 (D) x 280 (H) mm)
Weight:16.3 lb (7.4 kg)
Power source:120V AC ± 10%, 60 Hz
Power consumption:Stand-by 7.7 WOperating 30 W (max.)
Working temperature:32 °F to 104 °F (0 °C to 40 °C)
Electronics:LSI (CPU) etc.
Display:
Operator display:7-segment display (10 positions)
Customer display:7-segment display (7 positions)
Printer:
Type:One-station thermal printer
Printing speed:Approx. 12 lines/second
Printing capacity:24 digits each for receipt and journal paper
Other functions:• Graphic logo printing function• Logo message function• Receipt (ON-OFF) function, compression printing function
Paper roll:Width: 2.25 ± 0.02 in (57.5 ± 0.5 mm)Max. diam.: 3.15 in (80 mm)Quality: High quality (0.06 to 0.08 mm thickness)
Cash drawer:4 slots for bill and 5 for coin denominations
Accessories:Manager key2
Operator key2
Drawer lock key2
Paper roll1
Take-up spool1
USB cable (QCNWG3391RCZZ) *11
Customer support tool1 disk
Quick Start Guide1 copy
Instruction manual1 copy

Specifications and appearance subject to change without notice for improvement.

*1 Use only the USB cable (manufactured by SHARP) supplied with the XE-A20S for the connection with a PC. In case you need a new USB cable, order the USB cable manufactured by SHARP Co. Ltd. (Part code: QCNWG3391RCZZ) for use with the XE-A20S.

Use these labels with the department keys. Write department names on the labels and attach them to the department keys by first removing the transparent key covers. (Please make a copy of this page.)

Example:

SHARP XE-A20S - ■ Error code table - 1

SHARP XE-A20S - ■ Error code table - 2

SHARP XE-A20S - ■ Error code table - 3

SHARP XE-A20S - ■ Error code table - 4

SHARP XE-A20S - ■ Error code table - 5

SHARP XE-A20S - ■ Error code table - 6

SHARP XE-A20S - ■ Error code table - 7

SHARP XE-A20S - ■ Error code table - 8

SHARP XE-A20S - ■ Error code table - 9

SHARP XE-A20S - ■ Error code table - 10

SHARP XE-A20S - ■ Error code table - 11

SHARP XE-A20S - ■ Error code table - 12

SHARP XE-A20S - ■ Error code table - 13

SHARP XE-A20S - ■ Error code table - 14

SHARP XE-A20S - ■ Error code table - 15

SHARP XE-A20S - ■ Error code table - 16

SHARP XE-A20S - ■ Error code table - 17

INTRODUCCION

text_image DC C DC SHIFT L E R K NUMBER 0 1

SHARP ELECTRONICS CORPORATION warrants to the first consumer purchaser that this Sharp brand product (the "Product"), when shipped in its original container, will be free from defective workmanship and materials and agrees that it will, at its option, either repair the defect or replace the defective Product or part thereof at no charge to the purchaser for parts or labor for the time period(s) set forth below.

This warranty does not apply to any appearance items of the Product nor to the additional excluded item(s) set forth below nor to any product the exterior of which has been damaged or defaced, which has been subjected to misuse, abnormal service or handling or which has been altered or modified in design or construction.

In order to enforce the rights under this limited warranty, the purchaser should follow the steps set forth below and provide proof of purchase to the servicer.

The limited warranty described herein is in addition to whatever implied warranties may be granted to purchasers by law. ALL IMPLIED WARRANTIES INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR USE ARE LIMITED TO THE PERIOD(S) FROM THE DATE OF PURCHASE SET FORTH BELOW. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Neither the sales personnel of the seller nor any other person is authorized to make any warranties other than those described herein or to extend the duration of any warranties beyond the time period described herein on behalf of Sharp.

The warranties described herein shall be the sole and exclusive warranties granted by Sharp and shall be the sole and exclusive remedy available to the purchaser. Correction of defects, in the manner and for the period of time described herein, shall constitute complete fulfillment of all liabilities and responsibilities of Sharp to the purchaser with respect to the Product and shall constitute full satisfaction of all claims, whether based on contract, negligence, strict liability or otherwise. In no event shall Sharp be liable, or in any way responsible, for any damages or defects in the Product which were caused by repairs or attempted repairs performed by anyone other than an authorized servicer. Nor shall Sharp be liable, or in any way responsible, for any incidental or consequential economic or property damage. Some states do not allow the exclusion or incidental or consequential damages, so the above exclusion may not apply to you.

THE WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

Your Product:XE series Electronic Cash Register
Warranty Period of this Product:One (1) year for parts and ninety (90) days parts and labor from the date of purchase.
Additional items excluded from warranty coverage:Any consumable items such as paper supplied with the Product.
Where to obtain service:At a Sharp Authorized Servicer located in the United States. To find the location of the nearest Sharp Authorized Servicer, call toll free at 1-800-BE-SHARP.
What to do to obtain service:Ship (prepaid) or carry your Product to a Sharp Authorized Servicer. Be sure to have proof of purchase available. If you ship or mail the Product, be sure it is packaged carefully.

SHARP®

SHARP ELECTRONICS CORPORATION

Sharp Plaza, Mahwah, New Jersey 07430-2135

1-800-BE-SHARP

For additional information and product registration,

please visit www.sharpusa.com

SHARP CORPORATION

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Product information

Brand : SHARP

Model : XE-A20S

Category : Cash register