LS312VBVLN - Fridge LG - Free user manual and instructions

USER MANUAL LS312VBVLN LG

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LG

Life's Good

OWNER'S MANUAL

FRIDGE & FREEZER

Before beginning installation, read these instructions carefully. This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference.

ENENGLISHAR العربة

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TABLE OF CONTENTS

This manual may contain images or content that may be different from the model you purchased.

This manual is subject to revision by the manufacturer.

SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE....4

WARNING....4

CAUTION 9

INSTALLATION

Before Installation 11

Removing the Fridge and Freezer Door....12

Levelling and Door Alignment....13

Turning on the Power....15

Moving the Appliance for Relocation 15

OPERATION

Before Use 16

Product Features....18

Control Panel 21

InstaView....22

Door in Door....22

Drawer....23

Shelf 24

Icemaker 24

Door Basket 26

SMART FUNCTIONS

LG ThinO Application....27

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Information....36

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EN 4 SAFETY INSTRUCTIONS

SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance.

The guidelines are separated into 'WARNING' and 'CAUTION' as described below.

Safety Messages

This symbol is displayed to indicate matters and operations that can cause risk. Read the part with this symbol carefully and follow the instructions in order to avoid risk.

WARNING

This indicates that the failure to follow the instructions can cause serious injury or death.

CAUTION

This indicates that the failure to follow the instructions can cause the minor injury or damage to the product.

WARNING

WARNING

To reduce the risk of explosion, fire, death, electric shock, injury or scalding to persons when using this product, follow basic precautions, including the following:

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SAFETY INSTRUCTIONS 5 EN

responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

- This appliance is intended to be used in household and similar applications such as:

• staff kitchen areas in shops, offices and other working environments;
• farm houses and by clients in hotels, motels and other residential type environments;
• bed and breakfast type environments;
• catering and similar non-retail applications.

This symbol alerts you to flammable materials that can ignite and cause a fire if you do not take care.

• This appliance contains a small amount of isobutane refrigerant (R600a), but it is also combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.
  • The refrigerant and insulation blowing gas used in the appliance require special disposal procedures. Consult with service agent or a similarly qualified person before disposing of them.
• Do not damage the refrigerant circuit.
• If the power cord is damaged or the hole of the outlet socket is loose, do not use the power cord and contact an authorized service centre.
• Do not locate multiple portable outlet sockets or portable power supplies at the rear of the appliance.

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EN 6 SAFETY INSTRUCTIONS

• Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
• Do not tilt the appliance to pull or push it when transporting.
• When positioning the appliance, ensure the supply cord is not trapped or damaged.
• Do not use mechanical devices or other means to accelerate the defrosting process.
• Do not use a hair drier to dry the inside of the appliance or place a candle inside to remove the odours.
• Do not use electrical appliances inside the refrigerator.
• Make sure not to get a body part such as a hand or foot stuck while moving the appliance.
• Disconnect the power cord before cleaning the appliance interior or exterior.
• Do not spray water or inflammable substances (toothpaste, alcohol, thinner, benzene, flammable liquid, abrasive, etc.) over the interior or exterior of the appliance to clean it.
• Do not clean the appliance with brushes, cloths or sponges with rough surfaces or which are made of metallic material.
• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.

Risk of Fire and Flammable Materials

- If a leak is detected, avoid any naked flames or potential sources of

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SAFETY INSTRUCTIONS 7 EN

- The amount of refrigerant in your particular appliance is shown on the identification plate inside the appliance.

Installation

• This appliance should only be transported by two or more people holding the appliance securely.
  • Install the appliance on a firm and level floor.
• Do not install the appliance in a damp and dusty place. Do not install or store the appliance in any outdoor area, or any area that is subject to weathering conditions such as direct sunlight, wind, rain, or temperatures below freezing.
• Do not place the appliance in direct sunlight or expose it to the heat from heating appliances such as stoves or heaters.
• Be careful not to expose the rear of the appliance when installing.
  • Install the appliance in a place where it is easy to unplug the power plug of the appliance.
• Be careful not to let the appliance door fall during assembly or disassembly.
• Be careful not to pinch, crush, or damage the power cable during assembly or disassembly of the appliance door.
• Be careful not to point the power plug up or let the appliance lean against the power plug.
• Do not connect a plug adapter or other accessories to the power plug.
• Do not modify or extend the power cable.
• Ensure that the outlet socket is properly grounded, and that the earth

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EN 8 SAFETY INSTRUCTIONS

• Never start up an appliance showing any signs of damage. If in doubt, consult your dealer.
• Dispose of all packaging materials (such as plastic bags and styrofoam) away from children. The packaging materials can cause suffocation.
• Do not plug the appliance into a multi socket adapter which does not have a power cable (mounted).
• The appliance should be connected to a dedicated power line which is separately fused.
• Do not use a multi socket outlet which is not properly grounded (portable). In case of using a properly-grounded multi socket outlet (portable), use the multi socket outlet with the current capacity of the power cord rating or higher and use the multi socket outlet only for the appliance.

Operation

• Do not use the appliance for any purpose (storage of medical or experimental materials or shipping) other than any domestic household food storage use.
• If water penetrates electrical parts of the appliance, disconnect power plug and contact an LG Electronics customer information centre.
• Unplug the power plug during a severe thunderstorm or lightening or when not in use for a long period of time.
• Do not touch the power plug or the appliance controls with wet hands.
• Do not bend the power cable excessively or place a heavy object on it.

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SAFETY INSTRUCTIONS 9 EN

• Be careful of nearby children when you open or close the appliance door. The door may bump the child and cause injury.
• Avoid the danger of children getting trapped inside the appliance. A child trapped inside the appliance can cause suffocation.
• Do not put animals, such as pets into the appliance.
• Do not place heavy or fragile objects, containers filled with liquid, combustible substances, flammable objects (such as candles, lamps, etc.), or heating devices (such as stoves, heaters, etc.) on the appliance.
• Do not place any electronic appliance (such as heater and mobile phone) inside the appliance.
• If there is a gas leakage (isobutane, propane, natural gas, etc.), do not touch the appliance or power plug and ventilate the area immediately. This appliance uses a refrigerant gas (isobutane, R600a). Although it uses a small amount of the gas, it is still combustible gas. Gas leakage during appliance transport, installation or operation can cause fire, explosion or injury if sparks are caused.
• Do not use or store flammable or combustible substances (ether, benzene, alcohol, chemical, LPG, combustible spray, insecticide, air freshener, cosmetics, etc.) near the appliance.

Disposal

- When discarding the appliance, remove the door gasket while leaving the shelves and baskets in place and keep children away from the appliance.

CAUTION

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EN 10 SAFETY INSTRUCTIONS

Operation

• Do not touch frozen food or the metal parts in the freezer compartment with wet or damp hands. It may cause frostbite.
• Do not place glass containers, bottles or cans (especially those containing carbonated drinks) in the freezer compartment, shelves or ice bin that will be exposed to temperatures below freezing.
• The tempered glass on the front side of the appliance door or the shelves can be damaged by an impact. If it is broken, do not touch it with hands.
• Do not hang from the appliance doors, storage room, shelf or climb up into it.
• Do not store an excessive amount of water bottles or containers for side dishes on the door baskets.
• Do not open or close the appliance door with excessive force.
• If the hinge of the appliance door is damaged or operates improperly, stop using the appliance and contact an authorized service centre.
• Prevent animals from nibbling on the power cable or water hose.
• Never eat frozen foods immediately after they have been taken out in the freezer compartment.
• Make sure not to get a hand or foot stuck upon opening or closing the appliance door or door in door.

Maintenance

- Do not clean glass shelves or covers with warm water when they are cold. They may shatter if exposed to sudden temperature changes.

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INSTALLATION 11 EN

INSTALLATION

Before Installation

Dimensions and Clearances

Too small of a distance from adjacent items may result in the degradation of freezing capability and increased electricity costs. Allow over 50 mm of clearance between the back of the appliance and the wall when installing the appliance.

A B C D E F C H

- Type A (mm) Type B (mm)
A	9	1	2
B 1790 1790
C	9	2	7
D	7	9	7
E	8	7	7
F	9	2	7
G 1384 1180
H 1713 1750

Ambient Temperature

• The appliance is designed to operate within a limited range of ambient temperatures, depending on the climate zone.
- The internal temperatures could be affected by the location of the appliance, the ambient temperature, the frequency of door opening and so on.
• The climate class can be found on the rating label.

Climate Class	Ambient Temperature Range °C
SN (Extended Temperate)	+10 - +32
N (Temperate)	+16 - +32
ST (Subtropical)	+16 - +38 / +18 - +38**
T (Tropical)	+10 - +43* / +16 - +43 / +18 - +43**

* Australia, India, Kenya

** Argentina

NOTE

• The appliances rated from SN to T are intended to be used at an ambient temperature between 10 °C and 43 °C.

Accessories

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EN 12 INSTALLATION

Removing the Fridge and Freezer Door

If your entrance door is too narrow for the appliance to pass through, remove the appliance doors and pass the appliance laterally.

WARNING

- Disconnect the power cord, house fuse or circuit breaker before installing, removing the doors, or cleaning the appliance. Failure to follow these instructions may result in death, fire or electric shock.

Removing the Freezer Door

1 Remove the screw from the hinge cover at the top of the appliance. Lift the hook, located at the bottom of the front side of the cover, with a flat-head screwdriver.

2 Disconnect all wire harnesses ●. Unscrew the ground wire ●.

3 Rotate the hinge lever ③ counterclockwise. Lift the top hinge ④ free of the hinge lever latch ⑤

CAUTION

- When lifting the hinge free of the latch, be careful that the door does not fall forward. It is recommended that two or more people carry out the door removal and refitting.

4 Lift the freezer door until it is free of the bottom hinge assembly.

CAUTION

- Place the door on a non-scratching surface with the inner side facing up.

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INSTALLATION 13 EN

Removing the Fridge Door

1 Disconnect all wire harnesses

2 Rotate the hinge lever ② clockwise. Lift the top hinge ③ free of the hinge lever latch ④.

CAUTION

- When lifting the hinge free of the hinge lever latch, be careful that the door does not fall forward. It is recommended that two or more people carry out the door removal and refitting.

3 Lift the fridge door until it is free of the bottom hinge assembly.

Refitting the Fridge and Freezer Door

Refit the doors in the reverse sequence of their removal once the appliance has been passed through all access doors.

Levelling and Door Alignment

Before Beginning

When the appliance doors appear to be uneven, follow the instructions below to align the doors.

NOTE

• The spanner may differ depending on the model. You will be provided with either spanner type A or B.

- Spanner Type A

- Spanner Type B

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EN 14 INSTALLATION

Use the spanner ⚙ to adjust the height by turning the levelling leg to the left to raise it or to the right to lower it.

Technical diagram showing a mechanical assembly with a zoomed-in detail view (no text or symbols)

Door Alignment for Freezer and Fridge Door

If the door of the appliance is not level, adjust the difference in the height of appliance door.

Technical diagram showing a mechanical assembly with a magnified inset of a component (no text or labels)

1 Open the door and use the spanner Ⓞ to loosen the keeper nut by turning it to the left.

2 Use the spanner to adjust the height by turning the adjustment hinge pin to the left or to the right.

CAUTION

- Do not adjust the height of the appliance door more than 3 mm.

3 Use the spanner ● to fasten the keeper nut by turning it to the right.

NOTE

• Leveling the doors may not be possible when the floor is not leveled, or is of weak or poor construction.
  • The refrigerator is heavy and should be installed on a rigid and solid surface.
• Some timber flooring may cause levelling difficulties if it flexes excessively.

Door Alignment for Upper Freezer Door

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INSTALLATION 15 EN

Open the upper freezer door and use the spanner to rotate the door hinge bolt.

Technical diagram showing a mechanical component with an inset close-up view (no text or labels)

over a long distance, keep the appliance upright.

5 After installing the appliance, connect the power plug into a mains outlet socket and switch it on.

Turning on the Power

Connecting the Appliance

After installing the appliance, connect the power plug into the outlet socket.

NOTE

After connecting the power supply cord (or plug) to the outlet, wait 3 or 4 hours before you put food into the appliance. If you add food before the appliance has cooled completely, your food may spoil.

Moving the Appliance for Relocation

Preparing for Relocation

1 Remove all food from inside the appliance.
2. Pull the power plus out, in rear and fly into the

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EN 16 OPERATION

OPERATION

Before Use

Notes for Operation

• Users should keep in mind that frost can form if the door is not closed completely or if the humidity is high during the summer.
• Ensure there is sufficient space between food stored on the shelf or door basket to allow the door to close completely.
• Opening the door for long periods can cause a significant increase of the temperature in the compartments of the appliance.
• If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mould developing within the appliance.

Door Open Alarm

The alarm sounds 3 times in 30 second intervals if the door is left open or not completely closed for 1 minute.

NOTE

- Contact the LG Electronics customer information centre if the alarm sound continues after 30 seconds even after closing all doors.

Failure Detection

The appliance can automatically detect problems during the operation.

the repair technician from the our information centre may have difficulty finding the problem.

Suggestion for Energy Saving

• Ensure there is sufficient space between stored foods. This allows cold air to be circulated evenly and lowers electricity bills.
• Store hot food only after it has cooled in order to prevent dew or frost.
• When storing food in the freezer compartment, set the freezer temperature lower than the temperature indicated on the food.
• Do not set the temperature of the appliance lower than needed.
• Do not put food near the temperature sensor of the fridge compartment. Keep a distance of at least 3 cm from the sensor.
• Note that a temperature rise after defrosting has a permissible range in the appliance specifications. If you wish to minimise the impact on the food storage due to a temperature rise, seal or wrap the stored food in several layers.
  • The automatic defrosting system in the appliance ensures that the compartment remains free of ice buildup under normal operating conditions.

Storing Foods Effectively

- Store frozen food or refrigerated food inside sealed containers.

Overall, the evaluation does and label (e.g.

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OPERATION 17 EN

• Place the refrigerated food or frozen food in each fridge or freezer compartment immediately after purchasing.
• Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.
  • Refrigerated foods and other food items can be stored on top of the vegetable drawer.
• Avoid refreezing any food which has been completely thawed. Freezing any food which has been completely thawed again will lower its taste and nutrition.
• Do not overfill the appliance. Cold air can not circulate properly if the appliance is overfilled.
• Cool hot food before storing. If too much hot food is placed inside, the internal temperature of the appliance can increase and negatively affect other foods stored in the appliance.
• If you set an excessively low temperature for food, it may become frozen. Do not set a temperature lower than the required temperature for the food to be stored corrected
• If there are chill compartments in the appliance, do not store vegetables and fruits with higher moisture content in the chill compartments as they may freeze due to the lower temperature.
• In the event of a blackout, call the electricity company and ask how long it is going to last.
• You should avoid door openings while the power is off.
• When the power supply gets back to normal, check the condition of the food.

Freezing the Maximum Amount of Food

If large quantities of food are to be stored, all the freezer drawers should be taken out of the appliance and the food should be stacked directly on the freezer shelves in the freezer compartment.

CAUTION

• To remove the drawers, first remove the food from drawers and then pull out the drawers carefully. Not doing so could cause injury or damage to the drawers.

NOTE

- The shape of each drawer may be different, insert in the right position.

Two Star Compartment

• Two star (☐) basket or drawer can be used to store ice and food from -12 °C to -18 °C for short periods.
• Two star frozen food compartments are suitable for storing pre-frozen food, storing or making icecream and making ice cubes.
• Two star compartments are not suitable for the freezing of fresh food.

Max Freezing Capacity

- Express Freeze function will allow the freezer to reach its maximum freezing capacity. This

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EN 18 OPERATION

Product Features

The appearance or components of the appliance may differ from model to model.

Exterior

*1: This feature is only available on some models.

Simple line drawing of a refrigerator with labeled parts (no text or symbols)

Diagram of a refrigerator with labeled parts including front panel, side panel, and door panel

① Control Panel
Sets the refrigerator temperature and freezer temperature.
Door in Door*1
This is a convenient storage area for frequently-used items that require easy access.
3 Door in Door Lever*1
Opens Door-in-Door.
④ InstaView Door in Door*1
The InstaView Door-in-Door compartment allows for easy access to commonly used food items.

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OPERATION 19 EN

Interior (Two Star \*\*)

*1: This feature is only available on some models.

Labeled diagram of a refrigerator interior showing numbered compartments and doors

Technical diagram of a refrigerator with numbered compartments and doorways for identification

LED Lamp

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EN 20 OPERATION

This is where small packaged frozen food or frequently used foods can be stored.

6 Door in Door Compartment*1

This is where foods which are taken out frequently such as beverages and snacks are stored.

7 Bottle Rack*1

This is where drinks tall bottles or containers are stored.

CAUTION

- Do not store short bottles or containers. The items may fall and cause an injury or appliance damage.

8 Fridge Shelf

This is where refrigerated foods and other items are stored. Store the foods with higher moisture

content at the front of the shelf.

The shelf height can be adjusted by inserting the shelf in another groove of different height.

The actual number of shelves will differ from model to model.

Air Filter*1

This reduces odours inside the fridge compartment.

10 Snack Drawer*1

This is where small packages of refrigerated foods are stored.

⑩ Temperature Sensor*1

This sensor senses the temperature of the fridge compartment.

- Maintain the distance between the sensor and food to accurately sense the temperature.

12 Fresh Vegetable Drawer*1

This is where fruits and vegetables are stored to help maintain freshness by adjusting the humidity controller.

13 Egg Box+1

This is where eggs are stored.

- Do not use it as the ice bin or place it on the shelf on top of the fridge or the vegetable drawer.

16 Vegetable Drawer

This is where fruits and vegetables are stored to remain fresh for as long as possible.

15 Fridge Door Basket

This is where small packages of refrigerated foods, drinks and sauce containers are stored.

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OPERATION 21 EN

Control Panel

The actual control panel may differ from model to model.

Control Panel and Functions

*1: This feature is only available on some models.

1 Fridge

Press this button repeatedly to select a desired temperature between 1 °C and 7 °C. • The initial fridge temperature is 4 °C.

NOTE

- The actual inner temperature varies depending on the food status, as the indicated setting temperature is a target temperature, not actual temperature within the appliance.

2 Freezer

Press this button repeatedly to select a desired temperature between -24 °C and -14 °C. • The initial freezer temperature is -19 °C.

3 Hygiene Fresh*1

This function reduces odours inside the fridge.

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EN 22 OPERATION

This locks the buttons on the control panel.

• To lock the control panel buttons, press and hold the Lock button for 3 seconds until the 🔊 icon appears and the function is activated.
• To disable the function, press and hold the Lock button for 3 seconds until the "—" icon appears and the function is deactivated.

NOTE

• The control panel automatically turns off for energy saving.
- If there is any finger or skin contacts to the control panel while cleaning it, the button function may operate.

InstaView

This feature is only available on some models.

Using the InstaView Door in Door

The InstaView function on the Door in Door lets you see if you're running low on frequently used items like beverages and snacks, without opening the refrigerator door.

freezer door, and momentarily disabled whilst the ice dispenser is in use.

• Knock near the center of the glass. Knocking near the edges of the glass may not activate the InstaView Door in Door function.
• Knock hard enough so that the knocking sound is audible.
• The InstaView Door in Door function may activate if a loud noise occurs near the refrigerator.
• Clean the glass door with a dry cloth. To remove stubborn stains, slightly moisten a clean cloth with lukewarm water or a glass cleaner. Do not spray glass cleaner directly at the glass door.

Door in Door

This feature is only available on some models.

Using the Door in Door

Pull the lever at the bottom of the door upwards

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OPERATION 23 EN

There is plenty of storage space inside the door in door and its surrounding baskets, allowing you to store food in an organized manner.

CAUTION

- Do not open the door of the appliance with the door in door open, or do not open the door in door while the door of the appliance is open. The door in door may be struck by the edge of the appliance and damaged.

Removing/Refitting the Door in Door Case

CAUTION

- Remove contents from the Door in Door compartment before removal.

1 Open the doors completely and remove the contents of the Door in Door case. Lift up and pull out the Door in Door case.

2 Mount them in the reverse order of the removal process.

Drawer

CAUTION

• Always empty the drawers before removing them, and use both hands when removing and refitting them.

- Make sure that the fridge doors are fully open before removing and refitting the drawers.

Using the Vegetable Drawer

*1: This feature is only available on some models.
The humidity in the vegetable crisper drawer can be controlled by sliding the lever in either direction.
- If moved to the left side, the air guide will be open and allow air to circulate through the drawer for reduced humidity.
- If moved to the right side, the air guide will be closed and will maintain any humidity that is currently in the crisper drawer.

Type A*1
Type B*1

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EN 24 OPERATION

Removing/Refitting the Drawers

1 Remove the contents of the drawer. Hold the handle of the vegetable drawers and gently pull them out.

2 Lift the vegetable drawer up and remove it by pulling it out.

3 Mount them in the reverse order of the removal process.

CAUTION

• Always empty the drawers before removing them, and use both hands when removing and refitting them.
- Make sure that the fridge doors are fully open before removing and assembling the drawers.

Shelf

Removing/Refitting the Shelf

1 Tilt up the front of the shelf and then lift the shelf straight up.
2 Pull the shelf out.

3 Mount them in the reverse order of the removal process.

CAUTION

• Glass shelves are heavy. Use special care when removing them.
• Do not clean glass shelves with warm water while they are cold. Shelves may break if exposed to sudden temperature changes or impact.
  • Make sure that shelves are level from one side to the other. Failure to do so may result in the shelf falling or food spilling.

Icemaker

Before Using the Icemaker

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OPERATION 25 EN

• If half-frozen ice is put into the ice storage bin, it will cause the exiting ice cubes to lump together. It takes about 4 hours at -20 °C for ice production.
• If the freezer door is frequently opened, warm air enters the freezer compartment. It may take a longer time to freeze ice.
• Be careful not to twist the ice maker with force since it can break.
• Do not freeze the ice in the ice storage bin. This could break it and cause appliance damage or injury.

4 Rotate the icemaker handle clockwise.

5 Lift and remover the ice storage bin slightly.

Using the Icemaker

*1: This feature is only available on some models.

Icemaker Type A\*1

1 Hold the handle of ice tray and pull it out.

2 Fill the ice tray with potable water up to the water line.

3 Place the ice tray back to its position carefully.

Icemaker Type B\*1

1 Fill the ice tray with potable water and place it in the freezer compartment.

2 After the water is frozen, hold the ice tray at its ends and twist gently.

NOTE

- You can remove the icemaker or ice storage bin to create more space inside the freezer if you do not use it.

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EN 26 OPERATION

Door Basket

Removing/Refitting the Door Basket

1 Hold both edges of the basket and remove it by lifting it upward.
2 Refit the door baskets in the reverse order of the removal process.
3 Mount them in the reverse order of the removal process.

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SMART FUNCTIONS 27 EN

SMART FUNCTIONS

LG ThinQ Application

This feature is only available on models with Wi-Fi. The LG ThinQ application allows you to communicate with the appliance using a smartphone.

LG ThinQ Application Features

Communicate with the appliance from a smartphone using the convenient smart features. Smart Diagnosis

- If you experience a problem while using the appliance, this smart diagnosis feature will help you diagnose the problem.

Settings

- Allows you to set various options on the appliance and in the application.

NOTE

• If you change your wireless router, internet service provider, or password, delete the registered appliance from the LG ThinQ application and register it again.
• The application is subject to change for appliance improvement purposes without notice to users.
  • Functions may vary by model.

Before Using LG ThinQ Application

1 Check the distance between the appliance and

2 Turn off the Mobile data or Cellular Data on your smartphone.

3 Connect your smartphone to the wireless router.

NOTE

• To verify the Wi-Fi connection, check that 📞 icon on the control panel is lit.
- The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual.
- LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.
- If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.
• The Wi-Fi connection may not convert or may be

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EN 28 SMART FUNCTIONS

NOTE

• If the firewall on your wireless router is enabled, disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)
• Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer.
• If the security protocol of the router is set to WEP, you may fail to set up the network. Please change it to other security protocols (WPA2 is recommended) and register the product again.

Installing the LG ThinQ Application

Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone. Follow instructions to download and install the application.

Connecting to Wi-Fi

The Wi-Fi button, when used with the LG ThinQ application, allows the appliance to connect to a home Wi-Fi network. The 📋 icon shows the status of the appliance's network connection. The icon illuminates when the appliance is connected to the Wi-Fi network.

- Initial Appliance Registration

Run the LG ThinQ application and follow the instructions in the application to register the appliance.

NOTE

• To disable the Wi-Fi function, press and hold the Wi-Fi button for 3 seconds. The 🔔 icon will be turned off.

Open Source Software Notice Information

To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com.

In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.

LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to [e-mail]. This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information.

Smart Diagnosis

This feature is only available on models with the Ⓡ or Ⓤ logo.

Use this feature to help you diagnose and solve problems with your appliance.

NOTE

- For reasons not attributable to LGE's negligence, the service may not operate due to external

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SMART FUNCTIONS 29 EN

Using LG ThinQ to Diagnose Issues

If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application.

- Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application.

Using Audible Diagnosis to Diagnose Issues

Follow the instructions below to use the audible diagnosis method.

- Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.

1 Press the Lock button to activate the lock function.

- If the display has been locked for over 5 minutes, you must deactivate the lock and then reactivate it.

2 Open the fridge door and then hold the phone on the upper right speaker hole.

NOTE

- For best results, do not move the phone while the tones are being transmitted.

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EN 30 MAINTENANCE

MAINTENANCE

Cleaning

General Cleaning Tips

• Performing manual defrosting, maintenance or cleaning of the appliance while food is stored in the freezer can raise the temperature of the food and reduce its storage life.
• Regularly clean any surfaces that can come in contact with food.
• When cleaning the inside or outside of the appliance, do not wipe it with a rough brush, toothpaste, or flammable materials. Do not use cleaning agents containing flammable substances. This may cause discolouration or damage to the appliance.
• Flammable substances: alcohol (ethanol, methanol, isopropyl alcohol, isobutyl alcohol, etc.), thinner, bleach, benzene, flammable liquid, abrasive, etc.
  • After cleaning, check if the power cable is damaged.

Cleaning the Exterior

• When cleaning the outside air vents of the appliance by means of vacuuming, then the power cord should be unplugged from the outlet to avoid any static discharge that can damage the electronics or cause an electric shock. Regular cleaning of the rear and side ventilation covers is recommended to maintain reliable and economical operation of the unit.
• Keep the air vents on the exterior of the appliance clean. Blocked air vents can cause fire

Cleaning the Interior

• When removing a shelf or drawer from inside the appliance, remove all stored foods from the shelf or drawer to prevent injury or damage to the appliance. Otherwise, injury may occur due to the weight of stored foods.
• Detach the shelves and drawers and clean them with water, and then dry them sufficiently, before replacing them.
  • Regularly wipe the door gaskets with a wet soft towel.
• Door basket spills and stains should be cleaned as they can compromise storage ability of the basket and could even be damaged.
• Never clean the shelves or containers in the dishwasher. The parts may become deformed due to the heat.

Cleaning the Condenser Cover

Use a vacuum cleaner with a brush to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area. We recommend that this be done every 12 months to maintain operating efficiency.

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TROUBLESHOOTING 31 EN

TROUBLESHOOTING

Before Calling for Service

Cooling

Symptoms Possible Cause & Solution
There is no refrigeration or freezing.	Is there a power interruption?Check the power of other appliances.
	Check the power of other appliances.Plug the power plug in the outlet properly.
There is poor refrigeration or freezing.	Is the fridge or freezer temperature set to its warmest setting?Set the fridge or freezer temperature to a colder setting.
	Is the appliance in direct sunlight, or is it near a heat generating object such as cooking oven or heater?Check the installation area and reinstall it away from heat generating objects.
	Did you store hot food without cooling it first?Cool the hot food first before putting it in the fridge or freezer compartment.
	Did you put in too much food?Maintain an appropriate space between food.
	Are the appliance doors completely closed?Completely close the door and make sure that stored food is not obstructing in the door.
	Is there enough space around the appliance?Adjust the installation position to make enough space around the appliance.
The appliance contains a bad smell.	Is the fridge or freezer temperature set to 'Warm'?Set the fridge or freezer temperature to a colder setting.

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EN 32 TROUBLESHOOTING

Condensation & Frost

Symptoms Possible Cause & Solution
There is condensation inside the appliance or on the bottom of the vegetable drawer cover.	Did you store hot food without cooling it first?• Cool the hot food first before putting it inside the fridge or freezer.
	Did you leave the appliance door open?• Although the condensation will disappear soon after you close the appliance door, you can wipe it with a dry cloth.
	Do you open and close the appliance door too frequently?• Condensation can form due to the temperature difference from the outside. Wipe out the dampness with a dry cloth.
	Did you put warm or moist food inside without sealing it in a container?• Store food in a covered or sealed container.
Frost has formed in the freezer compartment.	Doors may not be closed properly.• Check if the food item inside the appliance is blocking the door and make sure that the door is tightly closed.
	Did you store hot food without cooling it first?• Cool the hot food first before putting it in the fridge or freezer compartment.
	Is the air entry or exit of the freezer compartment blocked?• Make sure that air entry or exit is not blocked so that the air can circulate inside.
	Is the freezer compartment overfilled?• Maintain an appropriate space between items.
Frost or condensation has formed inside or outside the appliance.	Did you open and close the appliance door frequently or is the appliance door improperly closed?• Frousts or condensation can form if the outside air penetrates inside the appliance.
	Is the installation environment humid?• Condensation can appear on the exterior of the appliance if the installation area is too humid or on a humid day such as a rainy day. Wipe off any ...

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TROUBLESHOOTING 33 EN

Symptoms Possible Cause & Solution
There is water inside or outside of the appliance.	Is there water leakage around the appliance?Check if the water has leaked from a sink or another place.
	Is there water on the bottom of the appliance?Check if the water is from the thawed frozen food or a broken or dropped container.

Parts & Features

Symptoms Possible Cause & Solution
The appliance door is not closed tightly.	Is the appliance leaning forward?• Adjust the front feet to raise the front side slightly.
	Were the shelves properly assembled?• Refit the shelves if needed.
	Did you close the door with excessive force?• If you apply too much force or speed when closing the door, it may remain briefly open before closing. Make sure that you do not slam the door closed. Close the door gently.
It is difficult to open the appliance door.	Did you open the door right after you closed it?• If you try to open the appliance door within one minute after you closed it, you may have difficulties because of the pressure inside the appliance. Try to open the appliance door again in a few minutes so that the internal pressure stabilizes.
Door mullion does not fold in and out properly.	Are front levelling legs extended, the appliance level, and doors aligned?• Once the door baskets are filled, the doors may become misaligned, preventing the door mullion or the Auto Open Door function from working properly. Extend both front levelling legs fully so they are in firm contact with the floor. Follow the instruction in the Door Alignment section to raise the left fridge door until the door mullion is once again working properly. Adjust the right fridge door so it aligns with the left fridge door.
The inside lamp in the appliance does not	Lamp failure

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EN 34 TROUBLESHOOTING

Noises

Symptoms Possible Cause & Solution
The appliance is noisy and generates abnormal sounds.	Is the appliance installed on a weak floor or improperly levelled?• Install the appliance on a solid and flat area.
	Does the rear of the appliance touch the wall?• Adjust the installation position to allow enough clearance around the appliance.
	Are objects scattered behind the appliance?• Remove the scattered objects from behind the appliance.
	Is there an object on top of the appliance?• Remove the object on top of the appliance.
Clicking noises The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control (or appliance control on some models) will also click when cycling on and off.• Normal Operation
Rattling noises Rattling	noises may come from the flow of appliance, the water line on the back of the unit (for plumbed models only), or items stored on top of or around the appliance.• Normal Operation
	Appliance is not resting evenly on the floor.• Floor is weak or uneven or levelling legs need to be adjusted. See the Door Alignment section.
	Appliance with linear compressor was moved while operating.• Normal operation. If the compressor does not stop rattling after three minutes, turn the power to the appliance off and then on again.
Whooshing noises Evaporator fan motor is circulating air through the fridge and freezer compartments.• Normal Operation

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TROUBLESHOOTING 35 EN

Symptoms Possible Cause & Solution

Vibrating If the side or back of the appliance is touching a cabinet or wall, some of the normal vibrations may make an audible sound.To eliminate the noise, make sure that the sides and back do not make any contact with any wall or cabinet.

Wi-Fi

Symptoms Possible Cause & Solution
Your home appliance and smartphone are not connected to the Wi-Fi network.	The password for the Wi-Fi that you are trying to connect to is incorrect.· Find the Wi-Fi network connected to your smartphone and remove it, then register your appliance on LG ThinQ.
	Mobile data for your smartphone is turned on.· Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.
	The wireless network name (SSID) is set incorrectly.· The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)
	The router frequency is not 2.4 GHz.· Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer.
	The distance between the appliance and the router is too far.· If the distance between the appliance and the router is too far, the signal may be weak and the connection may not be configured correctly. Move the location of the router so that it is closer to the appliance.

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EN 36 APPENDIX

APPENDIX

Information

Importers

Country	Trade Name Address
UAE LG Electronics Gulf FZE GF-Jebel Ali Main		Warehouse,Jebel Ali Free Zone, P.O. Box: 61445Dubai, UAE
		Al Yousuf Electronics AL YOUSUF ELECTRONICS LLC P.O.BOX NO 25 DUBAI,UAETEL: [phone]FAX: [phone]
Bahrain A	J.M. Kooheji Group B.S.C.© A.J.M. Kooheji Group B.S.C.©P.O. Box74, Manama kingdom of Bahrain
Oman Oman	an Gulf Enterprises LLC OMAN GUL ENTERPRISES LLC P.O. BOX 421. CODE 118,MUSCAT, SULTANATE OF OMAN, 118, ATTN: Mr.RajeshRadhakrishnan,[phone], [e-mail].R. No.: 1/33586/3
Qatar Video Centre		Video Home and Electronics Centre WLLPO BO 4668, Doha Qatar
Kuwait AL	Babtain Electronics CompanyWLL	Al-Babtain Electronics COMPANY WLL Al Babtain P.OBox 599, Safat 13006 Kuwait
Yemen Sal	em Mohammed Shammakh& Co.	Salem Mohammed Shammakh & CO. PO Box 3372,Hodeidah Republic of Yemen
Saudi	United Yousef MohammedNaghi Co Ltd.	UNITED YOUSEF M. NAGHI CO. LTD. P.O BOX 45,JEDDAH 21411SAUDI ARABIA
	UNITED ELECTRONICS CO P.O. Box 76688 Khobar 31952,Saudi Arabia

sr_main.book.book Page 32 Tuesday, May 19, 2020 6:12 PM منذكرة

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AR 31 ملاحق

ملحق

معلومات

المستورنون

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AR 25

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الرط Charles 24 AR

J. [e-mail],

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AR 23

3 揭 heluk kon jujaz terjaj alasaki.

ملاحظة

Weft, he said that the price is just in the price of the price.

بسم تطبيق LG ThinQ

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الشَّرِيل 22 AR

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AR 21

ملاحظة

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20 AR

Technical diagram showing two views of a washing machine with labeled parts and magnified insets for detail.

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AR 19

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الإكت Bengal 18 AR

لوحة التحكم

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AR 17

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16 AR

Labeled diagram of a refrigerator interior showing numbered compartments and doors

Technical diagram of a refrigerator with numbered compartments for identification

LAD

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AR 15

خواص المنتج

Simple line drawing of a refrigerator with door, front panel, and side shelves (no text or symbols)

Diagram of a refrigerator with labeled parts, showing front panel, side door, and interior panel.

# لوحة التحكم

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الشعيل 14 AR

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AR 13

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ال Erkib 12 AR

Technical diagram showing a mechanical component with an inset close-up view (no text or symbols)

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AR 11 الاركيب

Technical diagram showing a mechanical assembly with a magnified inset of a component detail (no text or symbols)

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ال Erkib 10 AR

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AR 9 al Erkib

التركيب

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31

معروات

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LG

Life's Good

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