WHI641BCA - Cooker WESTINGHOUSE - Free user manual and instructions
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USER MANUAL WHI641BCA WESTINGHOUSE
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INDUCTION COOKTOP
WHI641BCA
CONGRATULATIONS CONTENTS
Congratulations and thank you for choosing our Induction Cooktop.
We are sure you will find your new appliance a pleasure to use and a great asset to your cooking.
Before you use the appliance, we recommend that you read through the whole user manual which provides a description of the product and its functions.
To avoid the risks that are always present when you use a cooking appliance, it is important that the appliance is installed correctly and that you read the safety instructions carefully to avoid misuse and hazards.
For future reference, please store this booklet in a safe place.
Conditions of use
This appliance is intended to be used in household and similar applications such as:
- Staff kitchen areas in shops, offices and other working environments
- Farm houses
- By clients in hotels, motels and other residential type environments
- Bed and breakfast type environments
Please ensure you read the instruction manual fully before you call for service, or a full service fee could be applicable.
Record model and serial number here:
Model number:
Serial number: ....
PNC:
General safety....3
Installation instructions....4
Assembly....5
Product description....7
Operating instructions....8
Helpful hints and tips....10
Care and cleaning....12
Troubleshooting....13
Environment concerns....14
Warranty....15
The symbols you will see in this booklet have these meanings:
WARNING
This symbol indicates information concerning your personal safety.
CAUTION
This symbol indicates information on how to avoid damaging the appliance.
i IMPORTANT
This symbol indicates tips and information about use of the appliance.
ENVIRONMENT
This symbol indicates tips and information about economical and ecological use of the appliance.
IMPORTANT INFORMATION THAT MAY IMPACT YOUR MANUFACTURER'S WARRANTY
Adherence to the directions for use in this manual is extremely important for health and safety. Failure to strictly adhere to the requirements in this manual may result in personal injury, property damage and affect your ability to make a claim under the Westinghouse manufacturer's warranty provided with your product. Products must be used, installed and operated in accordance with this manual. You may not be able to claim on the Westinghouse manufacturer's warranty in the event that your product fault is due to failure to adhere this manual.
GENERAL SAFETY
Safety information
For your safety and correct operation of the appliance, read this manual carefully before the installation and use. Always keep these instructions with the appliance if you move or sell it. The users must fully know the operation and safety functions of the appliance.
Children and vulnerable people safety

WARNING
Do not let persons, children included, with reduced physical sensory, reduced mental functions or lack of experience and knowledge to use the appliance. They must have supervision or instruction for the operation of the appliance by a person who is responsible for their safety.
- Keep all packaging away from children. There is the risk of suffocation or injury.
- Keep the children away from the appliance during and after the operation, until the appliance is cold.
Safety during operation
- Remove all packaging, stickers and layers from the appliance before the first use.
- Set the cooking zones to "off" after each use.
- The risk of burns! Do not put objects made of metal, for example cutlery or saucepan lids, on the surface that you cook. They can become hot.
- The users with an implanted pacemaker must keep their upper body minimum 30cm from induction cooking zones that are activated.

WARNING
Fire risk! Fats and oils can become hot very quickly with ignition.
Correct operation
• The appliance is only for domestic use.
- Do not use the appliance as a work or a storage surface.
- Do not put or keep flammable liquids and materials, easy fusible objects (made of plastic or aluminium) on or near the appliance.
- Be careful when you connect the appliance to the near sockets. Other than the connection point in the terminal block, do not let the electrical supply cord touch the appliance or hot cookware. Ensure electrical supply cord is not tangled.
How to prevent damage to the appliance.
- If objects or cookware fall on the glass, the surface can be damaged.
- Cookware made of cast iron, cast aluminium or with damaged bottoms can scratch of the glass. Do not move them on the surface.
- Do not let cookware boil dry to prevent the damage to cookware and glass.
- Do not use the cooking zones with empty cookware or without cookware.
- Do not put aluminium foil on the appliance.

WARNING
If there is a crack on the surface, disconnect power supply to prevent the electrical shock.

ENVIRONMENT
Information on disposal for users
- Most of the packing materials are recyclable. Please dispose of those materials by contacting your local authorities and ask for the correct method of disposal.
INSTALLATION INSTRUCTIONS

IMPORTANT
Before the installation, note down the serial number from the rating plate. The rating plate of the appliance is on its lower casing.

WARNING
You must read these!
- Make sure that the appliance has not been damaged in transportation. Do not connect a damaged appliance.
If it is necessary, speak to the supplier. - Only an authorized servicing technician can install, connect or repair this appliance. Use only original spare parts.
- Only use the built-in appliances after you assemble the appliance into correct built-in units and work surfaces that align to the standards.
- Do not change the specification of this appliance. Due to a risk of injury and damage.
- Fully obey the laws, ordinances, directives and standards in the country where you use the appliance (safety regulations, recycling regulations, electrical safety rules etc).
- Keep the minimum distances to other appliances and units.
- Make sure that the ventilation space of 5mm, under the benchtop and directly in front of the appliance is free. The warranty does not cover damages caused by lack of adequate ventilation.
• Install shock protection, for example install the drawers only with a protective floor directly below the appliance. - Do not use an external timer or a separate remote-control system to operate the appliance.
- Set the cooking zone to "off" after each use. Do not rely on the pan detector.
- Keep the cut surfaces of the worktop safe from moisture with a correct sealant.
- Seal the appliance to the worktop with no space between with a correct sealant.
- Keep the bottom of the appliance safe from steam and moisture, e.g. from a dishwasher or oven.
- Do not install the appliance adjacent to doors and below windows, due to risk of cookware being pushed off hot appliance.

WARNING
Risk of injury from electrical current. Carefully obey the instructions for electrical connections.
• Make electrical mains terminal free of voltage.
• Install correctly to give shock protection.
- Loose and incorrect plug and socket connections can make the terminal become too hot.
- A qualified electrician must install the connections in the clamps correctly.
• Use a strain relief clamp on cable.
- Use the correct mains cable of type H05BB-F Tmax 90°C (or higher) for a single phase or two phase connection.
- Replace the damaged mains cable with a special cable (type H05BB-F Tmax 90°C; or higher). Speak to our Customer Care team.
The appliance must have the electrical installation which lets you disconnect the appliance from the mains at all poles with a contact opening width of minimum 3mm. You must have correct devices to isolate: line protecting cut-outs, fuses (screw type fuses removed from the holder), earth leakage trips and contactors.
ASSEMBLY

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min. 600mm min. 50mm min. 50mm NOTE : The clearance must meet or exceed the minimumNOTE : The clearance must meet or exceed the minimum recommended for both the rangehood and cooktop. Refer to the rangehood installation manual.

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Diagram illustrating a process with two steps: step 1 shows a document being inserted into a container, while step 2 shows a flower inside a container with an arrow indicating rotation.ASSEMBLY (CONTINUED)
WHI641BCA

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R 5mm 600mm 490°mm 560°mmInstallation above an o

It is recommended to centre the bench cutout with equal distance front and back as shown but the product has also been certified to be installed with no clearance between the rear edge of the cooktop glass and rear wall if required. In doing so, installers still need to leave sufficient clearance to take into account that the glass dimensions are larger than the cut out.

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Diagram illustrating a structural load application on a layered material, with arrows indicating downward force and a magnified view showing the load applied.
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min. 20 mm
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min. 60mmPRODUCT DESCRIPTION
WHI641BCA

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1400W Inducton cooking zone, with Power function 2500W (minimum cookware diameter=125mm) 2300W Inducton cooking zone, with Power function 3200W (minimum cookware diameter=180mm) 1800W Inducton cooking zone, with Power function 2800W (minimum cookware diameter=145mm) 1400W Inducton cooking zone, with Power function 2500W (minimum cookware diameter=125mm)Control panel layout

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ON/OFF LOCK 1 4 - + 8 8Operating the sensor field
| Sensor field Function | ||
| ① | ON/OFF | Activates and deactivates the appliance |
| ② | LOCK | Locks/unlocks the control panel |
| ③ | Activates the cooking zone | |
| ④ | - + | Increases and decreases the heat settings |
| ⑤ | 8 | Shows the heat setting |
Heat setting displays
| Display Description | |
| 0 | The cooking zone is deactivated |
| 1 - 9 | The cooking zone is in operation |
| F | The cookware is incorrect or too small,or there is no cookware on the cookingzone |
| L | The lock/the child safety device is inoperation |
| P | The power function is in operation |
| E | There is a malfunction |
| H | A cooking zone is still hot(residual heat) |
| - | The automatic switch off is in operation |
Residual heat indicator
WARNING
H The risk of burns from residual heat!
The induction cooking zones make the heat necessary for cooking directly to the bottom of the cookware. The ceramic glass conducts the heat into the cookware.
OPERATING INSTRUCTIONS
Activation and deactivation
Touch ① or 1 second to activate or deactivate the appliance.
Automatic switch off
The function deactivates the appliance automatically if:
• All cooking zones are deactivated ☐
- You do not set the heat setting after you activate the appliance.
- You spill something or put something on the control panel for more than 10 seconds, (a pan, a cloth etc.) Remove the object or clean the control panel.
• The appliance becomes too hot (e.g. when, a saucepan boils dry). Before you use the appliance again, the cooking zone must be cool.
- If you use incorrect cookware. The symbol F comes on and the cooking zone deactivates automatically after 2 minutes.
- If you do not deactivate a cooking zone or change a heat setting. After some time, - comes on and the appliance deactivates. Refer to table.
The times of Automatic Switch Off
| The heat setting | 1-2 | 3-4 | 5 | 6-9 |
The cooking zone deactivates after
6 hours
5 hours
4 hours 1.5 hours
The cooking zone selection
To set the cooking zone touch the sensor field related with the cooking zone. The display shows the selection by the dot adjacent to the heat setting indication (☐).
The heat setting
Set the cooking zone. Press +to increase the heat setting.
Press—to decrease the heat setting. The display shows the heat setting. Touch + and - at the same time to deactivate the cooking zone.
Power function
The power function increases power to the induction cooking zones. You can activate the Power function for a maximum of 10 minutes. After that the induction cooking zone automatically sets back to highest setting. To activate the function:
-
Set the cooking zone.
-
Set the zone for the maximum heat setting.
-
Press + and comes on. To deactivate the function press —
Power management
The power management divides the power between two cooking zones in a pair (Refer to the illustration). The power function increases the power to the maximum level for one cooking zone in the pair. Automatically decreases the power in the first cooking zone to a power level. The display for the reduced zone change between two levels.

flowchart
graph TD
A[" "] --> B[" "]
C[" "] --> D[" "]
Lock
When the cooking zones operate you can lock the control panel, but not ON/OFF. It prevents an accidental change of the heat setting.
First set the heat setting. To start this function touch LOCK. The L symbol comes on for 4 seconds.
To stop this function touch LOCK. The heat setting that you set before comes on. When you switch off the cooktop, you also stop this function.
The child safety device
This function prevents an accidental operation of the appliance.
To activate the child safety device:
- Activate the appliance with ON/OFF. Do not set the heat settings.
- Touch LOCK for 4 seconds. The symbol L comes on.
- Deactivate the appliance with ON/OFF.
To deactivate the child safety device:
- Activate the appliance with ON/OFF. Do not set the heat settings.
Touch lock for 4 seconds. The symbol comes on.
- Deactivate the appliance with ON/OFF.
To override the child safety device for only one cooking time:
- Activate the appliance with. The symbol comes on.
- Touch LOCK for 4 seconds. Set the heat setting for 10 seconds. You can operate the appliance.
- When you deactivate the appliance with child safety device operates again.
HELPFUL HINTS AND TIPS

TIPS & INFORMATION
Use the correct cookware induction cooktop.
Cookware for induction cooking zones
Important! For induction cooking zones a strong electro-magnetic field creates the heat in the cookware very quickly.
Cookware material
- Correct: cast iron, steel, enamelled steel, stainless steel, the bottom made of multilayer (with correct mark from a manufacturer).
- Incorrect: aluminium, copper, brass, glass, ceramic, porcelain.
Find the right cookware
Only magnetic pots and pans work with induction.
Cookware is correct for an induction hob if:
Check to see if your cookware is compatible: Place a magnet on the bottom of your pot or pan - if it clings firmly, the cookware will work with your cooktop.
Choose the right size pot or pan for the right cooking zone.

☑ Magnet Sticks
Cookware base material has good magnetic characteristics

Magnet Falls
Cookware base material is non-magnetic
• Water boils very quickly on a zone set to the highest heat setting.
• A magnet pulls to the bottom of the cookware.
The bottom of the cookware must be as thick and flat as possible. Cookware dimensions: induction cooking zones adapt to the dimension of the bottom of the cookware automatically to some limit.
The noises during operation
If you can hear:
- A cracking noise: cookware is made of different materials.
- Whistle sound: one or more cooking zones with high power levels and the cookware is made of different materials.
• Humming: high power levels in use. - Clicking: electric switching occurs.
• Hissing, buzzing: the fan is in operation.
The noises are normal and do not refer to appliance malfunction. If unfamiliar with induction units please first compare the operating sounds of a demonstration model at your retailer before calling service. If a service call is placed and the sounds are normal you will be charged for the visit.

ENVIRONMENTAL TIPS
Energy saving
• If it is possible, always put the lids on the cookware.
- Put cookware on a cooking zone before you start it.
The Examples of cooking applications
The data in the table is for guidance only.
| HEAT SETTING USE TIME HINT | |||
| 1 Keep food warm As required Keep cookware covered | |||
| 1-2 | Hollandaise sauce, melt: butter, chocolate and gelatine | 5-25mins Stir from time to time | |
| 1-2 | Solidify: fluffy omelettes and baked eggs | 10-40mins Keep cookware covered | |
| 2-3 | Simmer rice and milk based dishes and heating up ready-cooked meals | 25-50min Don't allow to dry out | |
| 3-4 Steam vegetables, fish and meat 20-45min Add a tablespoon of water | |||
| 4-5 Steam potatoes | 20-60min | Use no more than 1/4 cup of water and 750g of potatoes | |
| 4-5 | Cook larger quantities of food, stews and soups | 60-150mins | Use up to 3 cups of water |
| 6-7 | Gentle fry: escalope, veal cordon bleu, cutlets, rissoles, sausages, liver, roux, eggs, pancakes and donuts | As required Turn half way through cook | |
| 7-8 | Heavy fry, hash browns, loin steaks, steaks | 5-15mins | Turn half way through cook |
| 9 | Boil large quantities of water, cook pasta, sear meat (goulash, pot roast), deep-fry chips | - | - |
CARE AND CLEANING
Ceramic Cooktop Cleaning

IMPORTANT
Sometimes SURFACE stains appear to be a "bubble" mark under the ceramic glass. These can be cleaned off with a razor blade scraper and ceramic cleaner.
Keeping the ceramic cooktop clean and protected will keep it in good condition and help avoid breakage.
Ceramic Scraper
0383001001

Cerapol
Cleaner
ACC019

Ceraseal Protector ACC018

- If the deposit is minimal, simply wipe off with a dry cloth.
- If the deposit is more stubborn, clean off with a moist soapy sponge then rinse off.
- If the deposit still does not clean off easily, use a non-abrasive nylon scratch pad and special purpose ceramic glass cleaning agent such as Cerapol cleaner (ACC019 - Available from our web shop).
- If the deposits are still burnt on and above methods did not work, use a specially designed ceramic glass scraper(0383001001 - Available from our web shop).
After having successful cleaned the cooktop, apply a ceramic glass conditioner Ceraseal protector (ACC018 - Available from our web shop). The conditioner will leave a protective coating that will help prevent future stains from becoming baked on. Marks which appear to be bubbles under the ceramic will also clean off. Use Ceraseal (ACC018) to help protect the ceramic and allow for easier cleaning. Polish on with a dry clean cloth.
Available at the following web shops: https://shop.westinghouse.com.au


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Close-up of a mechanical component with wires and a circular feature (no visible text or symbols)
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Close-up of a white electronic component with wires, no visible text or symbolsMarks which appear to be bubbles under the ceramic will also clean off.

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Close-up of a textured surface with scattered particles and a white rectangular overlay (no text or symbols)
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Close-up of a textured surface with a white rectangular overlay and a dark vertical line (no text or symbols)
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Abstract curved lines forming concentric arcs against a dark background (no text or symbols)
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Abstract curved lines forming concentric arcs against a dark background (no text or symbols)Use Ceraseal (ACC018) to help protect the ceramic and allow for easier cleaning. Polish on with a dry clean cloth.

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Black-and-white photo of a bottle being poured into a circular container with small objects nearby (no visible text or symbols)
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Black-and-white photo of three water bottles connected to a coiled tube on a dark surface, with a plastic clip nearby (no visible text or symbols)TROUBLESHOOTING
| PROBLEM POSSIBLE CAUSE AND REMEDY REMEDY | ||
| You cannot activate or operate the hob. The hob is not connected to an electrical supply or it is connected incorrectly. | Check if the hob is correctly connected to the electrical supply. Refer to the connection diagram. | |
| The fuse is blown. Make sure that the fuse is the cause of the malfunction. If the fuse is blown again and again, contact a qualified electrician. | ||
| You do not set the heat setting for 10 seconds. | Activate the hob again and set the heat setting in less than 10 seconds. | |
| You touched 2 or more sensor fields at the same time. | Touch only one sensor field. | |
| There is water or fat stains on the control panel. | Clean the control panel. | |
| An acoustic signal sounds and the hob deactivates. An acoustic signal sounds when the hob is deactivated. | You put something on one or more sensor fields. | Remove the object from the sensor fields. |
| The hob deactivates. You put something on the sensor field. Remove the object from the sensor field. | ||
| Residual heat indicator does not come on. The zone is not hot be cause it operated only for a short time or the sensor is damaged. | If the zone operated sufficiently long to be hot, speak to an Authorised Service Centre. | |
| Automatic Heat Up does not operate. The zone is hot. Let the zone become sufficiently cool. | ||
| The highest heat setting is set. The highest heat setting has the same power as the function. | ||
| The heat setting changes between two levels. | Power management operates. Refer to "Daily use". | |
| The sensor fields become hot. The cookware is too large or you put it too near to the controls. | Put large cookware on the rear zones, if possible. | |
| There is no sound when you touch the panel sensor fields. | The sounds are deactivated. Activate the sounds. Refer to "Daily use". | |
| L comes on. | Child Safety Device or Lock operates. | Refer to "Daily use". |
| F comes on. | There is no cookware on the zone. | Put cookware on the zone. |
| The cookware is unsuitable. | Use suitable cookware. Refer to "Hints and tips". | |
| The diameter of the bottom of the cookware is too small for the zone. | Use cookware with correct dimensions. Refer to "Technical data". | |
| F and I appear alternately | The power is too low due to unsuitable cookware or an empty pot. | "Use the appropriate type of cookware. Refer to "Hints and Tips" and "Technical Data". Do not activate any zone with an empty pot on it." |
| E and a number come on. | There is an error in the hob. | Deactivate the hob and activate it again after 30 seconds, if E comes on again, disconnect the hob from the electrical supply. After 30 seconds, connect the hob again. If the problem continues, speak to an Authorised Service Centre. |
| You can hear a constant beep noise. | The electrical connection is incorrect. | Disconnect the hob from the electrical supply. Ask a qualified electrician to check the installation. |
| Red rings, limescale or water rings, shiny metallic or other discoloration, scratches/shadows, bubbles or other miscellaneous marks or stains on ceramic glass cooktop surface | Cooktop surface has not been cleaned correctly. Cleaning of the cooktop surface is not covered under warranty. If a service call is places to clean the cooktop you will be charged for the visit. | Use a ceramic glass cleaner such as Cerapol. |
If you tried the above solutions and cannot repair the problem, speak to your dealer or our Customer Care team. Give the data from the rating plate, three digit letter code for the ceramic glass (it is in the corner of the glass surface) and an error message that comes on. Make sure,
you operated the appliance correctly. If not the servicing by a customer service technician or dealer will not be free of charge, also during the warranty period. The instructions about the customer service and conditions of guarantee are in the guarantee booklet.
ENVIRONMENTAL CONCERNS
The symbol on the product or on its packaging indicates that this product may not be treated as household waste. Instead it should be taken to the appropriate collection point for the recycling of electrical and electronic equipment.
By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about recycling of this product, please contact your local council, your household waste disposal service or the shop where you purchased the product.

ENVIRONMENTAL TIPS
Packaging material
The packaging materials are friendly to the environment and can be recycled. The plastic components are identified by marking: >PE<,>PS<, etc. Discard the packaging materials as household waste at the waste disposal.

Electrolux Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: WESTINGHOUSE BUILT-IN OVENS, COOKTOPS AND FREESTANDING COOKER
This document sets out the terms and conditions of the product warranties for Westinghouse Appliances. It is an important document. Please keep it with your proof of purchase documents in a safe place for future reference should there be a manufacturing defect in your Appliance. This warranty is in addition to other rights you may have under the Australian Consumer Law.
1. In this warranty:
(a) 'ACL' or 'Australian Consumer Law' means Schedule 2 to the Competition and Consumer Act 2010;
(b) 'Appliance' means any Electrolux product purchased by you and accompanied by this document;
(c) 'ASC' means Electrolux's authorised serviced centres;
(d) 'Westinghouse' is the brand controlled by Electrolux Home Products Pty Ltd of 163 O'Riordan Street, Mascot NSW 2020, ABN 51 004 762 341 in respect of Appliances purchased in Australia and Electrolux (NZ) Limited (collectively "Electrolux") of 3-5 Niall Burgess Road, Mount Wellington, in respect of Appliances purchased in New Zealand;
(e) 'Warranty Period' means the period specified in clause 3 of this warranty;
(f) 'you' means the purchaser of the Appliance not having purchased the Appliance for re-sale, and 'your' has a corresponding meaning.
-
Application: This warranty only applies to new Appliances, purchased and used in Australia or New Zealand and is in addition to (and does not exclude, restrict, or modify in any way) other rights and remedies under a law to which the Appliances or services relate, including any non-excludable statutory guarantees in Australia and New Zealand.
-
Warranty Period: Subject to these terms and conditions, this warranty continues in Australia for a period of 24 months and in New Zealand for a period of 24 months, following the date of original purchase of the Appliance.
-
Repair or replace warranty: During the Warranty Period, Electrolux or its ASC will, at no extra charge if your Appliance is readily accessible for service, without special equipment and subject to these terms and conditions, repair or replace any parts which it considers to be defective. Electrolux may, in its absolute discretion, choose whether the remedy offered for a valid warranty claim is repair or replacement. Electrolux or its ASC may use refurbished parts to repair your Appliance. You agree that any replaced Appliances or parts become the property of Electrolux.
-
Travel and transportation costs: Subject to clause 7, Electrolux will bear the reasonable cost of transportation, travel and delivery of the Appliance to and from Electrolux or its ASC. Travel and transportation will be arranged by Electrolux as part of any valid warranty claim.
-
Proof of purchase is required before you can make a claim under this warranty.
-
Exclusions: You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship. This warranty does not cover:
(a) light globes, batteries, filters or similar perishable parts;
(b) parts and Appliances not supplied by Electrolux;
(c) cosmetic damage which does not affect the operation of the Appliance;
(d) damage to the Appliance caused by:
(i) negligence or accident;
(ii) misuse or abuse, including failure to properly maintain or service;
(iii) improper, negligent or faulty servicing or repair works done by anyone other than an Electrolux authorised repairer or ASC;
(iv) normal wear and tear;
(v) power surges, electrical storm damage or incorrect power supply;
(vi) incomplete or improper installation;
(vii) incorrect, improper or inappropriate operation;
(viii) insect or vermin infestation;
(ix) failure to comply with any additional instructions supplied with the Appliance;
In addition, Electrolux is not liable under this warranty if:
(a) the Appliance has been, or Electrolux reasonably believes that the Appliance has been, used for purposes other than those for which the Appliance was intended, including where the Appliance has been used for any non-domestic purpose;
(b) the Appliance is modified without authority from Electrolux in writing;
(c) the Appliance's serial number or warranty seal has been removed or defaced
- How to claim under this warranty: To enquire about claiming under this warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the terms of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
-
Australia: For Appliances and services provided by Electrolux in Australia: Electrolux goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Appliance repaired or replaced if the Appliance fails to be of acceptable quality and the failure does not amount to a major failure. 'Acceptable quality' and 'major failure' have the same meaning as referred to in the ACL.
-
New Zealand: For Appliances and services provided by Electrolux in New Zealand, the Appliances come with a guarantee by Electrolux pursuant to the provisions of the Consumer Guarantees Act, the Sale of Goods Act and the Fair Trading Act. Where the Appliance was purchased in New Zealand for commercial purposes the Consumer Guarantee Act does not apply.
-
Confidentiality: You accept that if you make a warranty claim, Electrolux and its agents including ASC may exchange information in relation to you to enable Electrolux to meet its obligations under this warranty.
Important Notice
Before calling for service, please ensure that the steps listed in clause 8 above have been followed.
| AUSTRALIA | FOR SERVICEor to find the address of your nearest authorised service centre in AustraliaPLEASE CALL 13 13 49For the cost of a local call | FOR SPARE PARTSor to find the address of your nearest spare parts centre in AustraliaPLEASE CALL 13 13 50For the cost of a local call |
| NEW ZEALAND | FOR SERVICEor to find the address of your nearest authorised service centre in New ZealandPLEASE CALL 0800 10 66 10 | FOR SPARE PARTSor to find the address of your nearest spare parts centre in New ZealandPLEASE CALL 0800 10 66 20 |
For more information on all Westinghouse appliances, or for dimension and installation information, call into your retailer, phone or email our customer care team or visit our website:
AUSTRALIA
phone: 13 13 49
email: customercare@electrolux.com.au
web: westinghouse.com.au
NEW ZEALAND
phone: 0800 10 66 20
email: customercare@electrolux.co.nz
web: westinghouse.co.nz

and WESTINGHOUSE are trademarks of Westinghouse Electric Corporation.
Used under license. All Rights Reserved.
© 2022 Electrolux Home Products Pty Ltd.
ABN 51 004 762 341
ANC: A19136411 Rev.B
W_MAN_WHI641BCA_Apr12