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USER MANUAL Profile PHB920FJDS GE

Electric Induction Free-Standing and Slide-In

RANGES

SAFETY INFORMATION......3

USING THE RANGE

Surface Units 7

How to Set 7

Cookware for Induction Cooktop ..... 8

WiFi Connect 9

Oven Controls 10

Special Features....12

Sabbath Mode 13

Oven Racks 14

Aluminum Foil and Oven Liners ..... 15

Cookware 15

Cooking Modes 16

Cooking Guide 17

CARE AND CLEANING

Range - Exterior 18

Range - Interior 19

Glass Cooktop 20

Oven Light 21

Oven Door 22

Storage Drawer.... 22

TROUBLESHOOTING TIPS ..... 23

LIMITED WARRANTY 26

ACCESSORIES 27

CONSUMER SUPPORT 28

Write the model and serial numbers here:

Model # ____

Serial # ____

You can find them on a label behind the door or drawer.

OWNER'S MANUAL

PHB920

30" Free-Standing Range

ESPAÑOL

THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.

Whether you grew up with GE Appliances, or this is your first, we're happy to have you in the family.

We take pride in the craftsmanship, innovation and design that goes into every GE Appliances product, and we think you will too. Among other things, registration of your appliance ensures that we can deliver important product information and warranty details when you need them.

Register your GE appliance now online. Helpful websites and phone numbers are available in the Consumer Support section of this Owner's Manual. You may also mail in the pre-printed registration card included in the packing material.

GE Profile PHB920FJDS - THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME. - 1

GE APPLIANCES

IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

▲WARNING

Read all safety instructions before using the product. Failure to follow these instructions may result in fire, electrical shock, serious injury or death.

ANTI-TIP DEVICE

GE Profile PHB920FJDS - ANTI-TIP DEVICE - 1

WARNING

Tip-Over Hazard

  • A child or adult can tip the range and be killed.
    • Install the anti-tip bracket to the wall or floor.
  • Engage the range to the anti-tip bracket by sliding the range back such that the foot is engaged.
  • Re-engage the anti-tip bracket if the range is moved.
  • Failure to do so can result in death or serious burns to children or adults.

To reduce the risk of tipping the range, the range must be secured by a properly installed anti-tip bracket. See installation instructions shipped with the bracket for complete details before attempting to install.

For Free-Standing and Slide-In Ranges

To check if the bracket is installed and engaged properly, look underneath the range to see that the rear leveling leg is

engaged in the bracket. On some models, the storage drawer or kick panel can be removed for easy inspection. If visual inspection is not possible, slide the range forward, confirm the anti-tip bracket is securely attached to the floor or wall, and slide the range back so the rear leveling leg is under the anti-tip bracket.

If the range is pulled from the wall for any reason, always repeat this procedure to verify the range is properly secured by the anti-tip bracket.

Never completely remove the leveling legs or the range will not be secured to the anti-tip device properly.

GE Profile PHB920FJDS - For Free-Standing and Slide-In Ranges - 1

text_image Anti-Tip Bracket Leveling Leg

Free-Standing and Slide-In Ranges

WARNING

GENERAL SAFETY INSTRUCTIONS

This unit has been tested and found to comply with the limits for a class B digital device, pursuant to Part 18 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This unit generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this unit does cause harmful interference to radio or television reception, which can be determined by turning the unit off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

■ Reorient or relocate the receiving antennae.
■ Increase the distance between the unit and receiver.
■ Connect the unit into an outlet or a circuit different from that to which the receiver is connected.

CAUTION

Persons with a pacemaker or similar medical device should exercise caution when using or induction unit while it is in operation. The electromagnetic field may affect the working of the similar medical device. It is advisable to consult your doctor or the pacemaker manufacturer particular situation.

  • Use this appliance only for its intended purpose as described in this Owner's Manual.
    ■ Be sure your appliance is properly installed and grounded by a qualified installer in accordance with the provided installation instructions.

- Do not attempt to repair or replace any part of your range unless it is specifically recommended in this manual. All other servicing should be transferred to a qualified technician.

READ AND SAVE THESE INSTRUCTIONS

IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

WARNING

GENERAL SAFETY INSTRUCTIONS (Cont.)

■ Before performing any service, unplug the range or disconnect the power supply at the household distribution panel by removing the fuse or switching off the circuit breaker.
- Do not leave children alone—children should not be left alone or unattended in an area where an appliance is in use. They should never be allowed to climb, sit or stand on any part of the appliance.

CAUTION

Do not store items of interest to range or on the backguard of a climbing on the range to reach seriously injured.
■ Exchelon Do not store items of interest to children above a range or on the backguard of a range—children climbing on the range to reach items could be seriously injured.
■ Use only dry pot holders—moist or damp pot holders on hot surfaces may result in burns from steam. Do not let pot holders touch hot surface units or heating elements. Do not use a towel or other bulky cloth in place of pot holders.
■ Never use your appliance for warming or heating the room.
- Do not touch the surface units, the heating elements or the interior surface of the oven. These surfaces may be hot enough to burn even though they are dark in color. During and after use, do not touch, or let clothing or other flammable materials contact the surface units, areas nearby the surface units or any interior area of the oven; allow sufficient time for cooling first. Other surfaces of the appliance may become hot enough to cause burns. Potentially hot surfaces include the cooktop, areas facing the cooktop, oven vent opening, surfaces near the opening and crevices around the oven door.

■ Do not heat unopened food containers. Pressure could build up and the container could burst, causing an injury.
■ Do not use any type of foil or liner to cover the oven bottom or anywhere in the oven, except as described in this manual. Oven liners can trap heat or melt, resulting in damage to the product and risk of shock, smoke or fire.
■ Avoid scratching or impacting glass doors, cook tops or control panels. Doing so may lead to glass breakage. Do not cook on a product with broken glass. Shock, fire or cuts may occur.
- Cook meat and poultry thoroughly—meat to at least an internal temperature of 160°F and poultry to at least an internal temperature of 180°F. Cooking to these temperatures usually protects against foodborne illness.

WARNING

KEEP FLAMMABLE MATERIALS AWAY FROM THE RANGE

Failure to do so may result in fire or personal injury.

  • Do not store or use flammable materials in an oven or near the cooktop, including paper, plastic, pot holders, linens, wall coverings, curtains, drapes and gasoline or other flammable vapors and liquids.
    ■ Never wear loose-fitting or hanging garments while using the appliance. These garments may ignite if they contact hot surfaces causing severe burns.

■ Do not let cooking grease or other flammable materials accumulate in or near the range. Grease in the oven or on the cooktop may ignite.
■ Clean ventilating hoods frequently. Grease should not be allowed to accumulate on the hood or filter.

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IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

WARNING

IN THE EVENT OF A FIRE, TAKE THE FOLLOWING STEPS TO PREVENT INJURY AND FIRE SPREADING

  • Do not use water on grease fires. Never pick up a flaming pan. Turn the controls off. Smother a flaming pan on a surface unit by covering the pan completely with a well-fitting lid, cookie sheet or flat tray. Use a multi-purpose dry chemical or foam-type fire extinguisher.
    If there is a fire in the oven during baking, smother the fire by closing the oven door and turning the oven off or by using a multi-purpose dry chemical or foam-type fire extinguisher.

If there is a fire in the oven during self-clean, turn the oven off and wait for the fire to go out. Do not force the door open. Introduction of fresh air at self-clean temperatures may lead to a burst of flame from the oven. Failure to follow this instruction may result in severe burns.

WARNING

COOKTOP SAFETY INSTRUCTIONS

■ Never leave the surface units unattended at medium or high heat settings. Boilovers cause smoking and greasy spillovers that may catch on fire.
■ Never leave oil unattended while frying. If allowed to heat beyond its smoking point, oil may ignite resulting in fire that may spread to surrounding cabinets. Use a deep fat thermometer whenever possible to monitor oil temperature.
■ To avoid oil spillover and fire, use a minimum amount of oil when shallow pan-frying and avoid cooking frozen foods with excessive amounts of ice.

■ Only certain types of glass, glass/ceramic, earthenware or other glazed containers are suitable for cooktop service; others may break because of the sudden change in temperature.
■ To minimize the possibility of burns, ignition of flammable materials and spillage, the handle of a container should be turned toward the center of the range without extending over nearby surface units.
■ When preparing flaming foods under a hood, turn the fan on.

WARNING

GLASS COOKTOP SAFETY INSTRUCTIONS

■ Use care when touching the cooktop. The glass surface of the cooktop will retain heat after the controls have been turned off.
■ Do not cook on a broken cooktop. If glass cooktop should break, cleaning solutions and spillovers may penetrate the broken cooktop and create a risk of electric shock. Contact a qualified technician immediately.
■ Avoid scratching the glass cooktop. The cooktop can be scratched with items such as knives, sharp instruments, rings or other jewelry, and rivets on clothing.

  • Use CERAMA BRYTE ceramic Cooktop Cleaner and CERAMA BRYTE® Cleaning Pad to clean the cooktop. Wait until the cooktop cools and the indicator light goes out before cleaning. A wet sponge or cloth on a hot surface can cause steam burns. Some cleaners can produce noxious fumes if applied to a hot surface. Note: Sugar spills are an exception. They should be scraped off while still hot using an oven mitt and a scraper. See the Cleaning the glass cooktop section for detailed instructions.
  • Read and follow all instructions and warnings on the cleaning cream label.

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IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

WARNING

OVEN SAFETY INSTRUCTIONS

■ Stand away from the range when opening the oven door. Hot air or steam which escapes can cause burns to hands, face and/or eyes.
- Do not use the oven if a heating element develops a glowing spot during use or shows other signs of damage. A glowing spot indicates the heating element may fail and present a potential burn, fire, or shock hazard. Turn the oven off immediately and have the heating element replaced by a qualified service technician.
- Keep the oven vent unobstructed.
- Keep the oven free from grease buildup. Grease in the oven may ignite.
- Place oven racks in desired location while oven is cool. If rack must be moved while oven is hot, do not let pot holder contact hot heating element in oven.

  • When using cooking or roasting bags in the oven, follow the manufacturer's directions.
    ■ Pull the oven rack to the stop-lock position when loading and unloading food from the oven. This helps prevent burns from touching hot surfaces of the door and oven walls.
    ■ Do not leave items such as paper, cooking utensils or food in the oven when not in use. Items stored in an oven can ignite.
    ■ Never place cooking utensils, pizza or baking stones, or any type of foil or liner on the oven floor. These items can trap heat or melt, resulting in damage to the product and risk of shock, smoke or fire.

WARNING

SELF-CLEANING OVEN SAFETY INSTRUCTIONS

The self-cleaning feature operates the oven at temperatures high enough to burn away food soils in the oven. Follow these instructions for safe operation.

■ Do not touch oven surfaces during self-clean operation. Keep children away from the oven during self-cleaning. Failure to follow these instructions may cause burns.
■ Before operating the self-clean cycle, remove pans, shiny metal oven racks and other utensils from the oven. Only gray porcelain-coated oven racks may be left in the oven. Do not use self-clean to clean other parts, such as drip pans or bowls.
■ Before operating the self-clean cycle, wipe grease and food soils from the oven. Excessive amount of grease may ignite leading to smoke damage to your home.

■ If the self-cleaning mode malfunctions, turn the oven off and disconnect the power supply. Have it serviced by a qualified technician.
■ Do not clean the door gasket. The door gasket is essential for a good seal. Care should be taken not to rub, damage or move the gasket.
■ Do not use oven cleaners. No commercial oven cleaner or oven liner protective coating of any kind should be used in or around any part of the oven.

How to Remove Protective Shipping Film and Packaging Tape

Carefully grasp a corner of the protective shipping film with your fingers and slowly peel it from the appliance surface. Do not use any sharp items to remove the film. Remove all of the film before using the appliance for the first time.

To assure no damage is done to the finish of the product, the safest way to remove the adhesive from packaging tape on new appliances is an application of a household liquid dishwashing detergent. Apply with a soft cloth and allow to soak.

NOTE: The adhesive must be removed from all parts. It cannot be removed if it is baked on.

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Surface Units

How Induction Surface Cooking Works

Induction coils under the glass cooking surface produce a magnetic field that generates heat in ferrous metals that are in close proximity. The glass cooking surface is not heated directly since it is not a ferrous metal, but the glass may eventually become hot from the pan. Induction surface coils are more efficient and will heat much faster than conventional electric and gas cooking surface cooking products.

CAUTION

■ The induction cooking elements may appear to be cool while turned ON and after they have been turned OFF. The glass surface may be HOT from residual heat transferred from the cookware and burns may occur.
■ DO NOT TOUCH HOT COOKWARE or PANS directly with hands. Always use mitts or pot holders to protect hands from burns.
■ DO NOT SLIDE cookware across the cooktop surface. Doing so may permanently damage the appearance of the ceramic cooktop.

How to Set

WARNING

FIRE HAZARD: Never leave the range unattended with the cooktop on medium or high settings. Keep flammable items away from the cooktop. Turn off all controls when done cooking. Failure to follow these instructions can result in fire, serious injury or death.

To turn on a single surface unit:

  1. Touch the On/Off pad; then touch the + or - pad. Touching the + pad will set the burner to its highest setting; touching the - pad will set the burner to its lowest setting.
  2. Use the + or - pad to adjust to the desired power setting.

To use the Power Boil or Melt features:

Touch the On/Off pad for the corresponding burner. For power boil, press +; for melt, press -. The element will automatically set to a predetermined setting.

GE Profile PHB920FJDS - To use the Power Boil or Melt features: - 1

text_image Melt - On/Off - Hot + Power Boil - On/Off - Hot +

Using the Warming Zone

⚠ WARNING

FOOD POISON HAZARD: Bacteria may grow in food at temperatures below 140°F.

■ Always start with hot food. Do not use warm setting to heat cold food.
■ Do not use warm setting for more than 2 hours.

The Warming Zone is located in the back center of the glass surface.

To use the Warming Zone:

  1. Touch the Warming Zone On/Off pad.
  2. Use the + or - pad to choose the desired power setting (Lo/Med/Hi).

To turn off the Warming Zone:

Touch the Warming Zone On/Off pad.

GE Profile PHB920FJDS - To turn off the Warming Zone: - 1

text_image On Off - ● Hot +

Lo/Med/Hi Warming Zone

Cookware for Induction Cooktop

What Type of Pans Are Required?

You must use a ferrous pan when using the induction coils on this range. The warming zone is not an induction coil and will work with any type of cookware. You can verify your pan is ferrous if a magnet sticks to it. Quality cookware with heavy bottoms made of cast iron, magnetic stainless steel and enameled steel work best. For best results, use pans with flat bottoms. Woks that do not have flat bottoms in close contact to the glass surface will not work. Some pans are made especially for induction cooking.

Place only dry pans on the surface elements. Do not place lids on the surface elements, particularly wet lids. Wet pans and lids may stick to the surface when cool.

GE Profile PHB920FJDS - What Type of Pans Are Required? - 1
Use flat-bottomed pans.

GE Profile PHB920FJDS - What Type of Pans Are Required? - 2
Use a griddle.

GE Profile PHB920FJDS - What Type of Pans Are Required? - 3
Use a flat-bottomed wok.

Pan Size and Shape

The induction coils require a minimum pan size in order for the element to turn on. In order for the induction coil to correctly determine if the pan is large enough, it is important that the pan be centered within the circular graphics marked on the glass cooking surface. The minimum pan size that will work for each induction coil is shown on the left. Pans that are not ferrous or are too small will not allow the induction coil to turn on, and the power level display for that coil location will flash for 30 seconds and then turn off. If a pan is removed from the induction coil for more than 30 seconds, the power will be shut off. Square pans will work, although round pans that match the induction coil sizes work best. Cookware larger than the cooktop glass graphics will work. For best results, match the pan size with the nearest-size graphics on the glass cooking surface.

GE Profile PHB920FJDS - Pan Size and Shape - 1

text_image 5-3/4" Min. Dia. Pan Size 4-3/4" Min. Dia. Pan Size 5-3/4" Min. Dia. Pan Size 8" Min. Dia. Pan Size

Use the minimum size pan shown for each cooking element.

Cookware "Noise"

A low humming noise is normal when using induction coils, especially on higher power settings. Heavy enamel cast-iron pots produce less noise than lightweight steel pans. The amount of food content in the pans can also affect noise level. Pans that completely cover the graphics on the glass will produce less noise. Water

trapped under pans can boil, causing the cookware to vibrate or slide on the glass surface. Water under pans may also cause the controls to reduce the power delivered to the cookware. To try to reduce the noise, move pans slightly and/or change power levels.

Power Sharing

For power level H (high), if a surface unit is on for an extended period of time or if multiple surface units are on, there may be a slight reduction in power to the surface unit. Water under pans may also cause the controls to reduce the power delivered to the cookware.

Connecting your WiFi Connect Enabled oven (on some models)

Your GE Appliances oven is designed to provide you with two-way communication between your appliance and smart device. By using the GE Appliances WiFi Connect features, you will be able to control essential oven operations such as temperature settings, timers and cooking modes using your smartphone or tablet.*

What you will need

Your GE Appliances oven uses your existing home WiFi network to communicate between the appliance and your smart device. In order to setup your GE Appliances oven, you will need to gather some information:

  1. Each GE Appliances oven has a connected appliance information label that includes an Appliance Network Name and Password. These are the two important details that you will need to connect to the appliance. The label is typically located inside the door of the oven or drawer.

Connected Appliance Information

FCC: ZKJ-WCATA001Network: GE_XXXXXX_XXXX
IC: 10229A-WCATA001Password: XXXXXXXX
MAC ID: XX - XX - XX - XX - XX - XXPT. NO. 229C6272G001-0

Sample Label

  1. Have your smart phone or tablet ready with the ability to access the internet and download apps.

  2. You will need to know the password of your home WiFi router. Have this password ready while you are setting up your GE Appliances oven.

* Compatible Apple or Android devices and home WiFi network required.

Connect your GE Appliances oven

  1. On your smart phone or tablet visit GEAppliances.com/connect to learn more about connected appliance features and to download the appropriate app.
  2. Follow the app onscreen instructions to connect your GE Appliances oven.
  3. Once the process is complete, the connection light located on your GE Appliances oven display will stay on solid and the app will confirm you are connected.
  4. If the connection light does not turn on or is blinking, follow the instructions on the app to reconnect. If issues continue please call 800.220.6899 and ask for assistance regarding oven wireless connectivity.

To connect additional smart devices, repeat steps 1 and 2. Note that any changes or modifications to the remote enable device installed on this oven that are not expressly approved by the manufacturer could void the user's authority to operate the equipment.

GE Profile PHB920FJDS - Connect your GE Appliances oven - 1

flowchart
graph TD
    A["Cooking Options"] --> B["Bake"]
    A --> C["Broil Hi/Lo"]
    A --> D["Warm"]
    A --> E["Conv Bake"]
    A --> F["Conv Roast"]
    A --> G["Oven Light"]
    A --> H["Remote Enable"]
    H --> I["1687"]
    H --> J["10112 13"]
    K["WiFi Connect"] --> L["1 2 3 4 5"]
    K --> M["6 7 8 9 0"]
    N["Timer On/Off"] --> O["Lock Controls Hold 3 Sec"]
    P["Cancel Off"] --> Q["Set Clock"]
    R["Self Clean"] --> S["Cook Time"]
    R --> T["Delay Time"]
    U["Oven Settings"] --> V["Start"]
    U --> W["3"]
    U --> X["9"]
    Y["Time of Day"] --> Z["C Chef Connect On/Off To Pair Hold 3 Sec"]
  1. Convection Cooking Modes: Convection cooking modes use increased air circulation to improve performance. The type of benefit depends on the mode. Your oven has the following convection cooking modes: Convection Bake and Convection Roast. See the Cooking Modes section for more information.
  2. Traditional Cooking Modes: Your oven has the following traditional cooking modes: Bake, Broil Hi/Lo, and Warm. See the Cooking Modes section for more information.
  3. Clean: Your oven has two cleaning modes: Self Clean and Steam Clean. See the Cleaning the Oven section for important information about using these modes.
  4. Start: Must be pressed to start any cooking, cleaning, or timed function.
  5. Cancel/Off: Cancels ALL oven operations except the clock and timer.
  6. Cook Time: Counts down cooking time and turns off the oven when the cooking time is complete. Press the Cook Time pad, use the number pads to program a cooking time in hours and minutes, then press Start. This can only be used with Bake, Convection Bake, and Convection Roast.
  7. Clock: Sets the oven clock time. Press the Set Clock pad, then use the number pads to program the clock. Press Start to save the time.
  8. Timer On/Off: Works as a countdown timer. Press the Timer On/Off pad and the number pads to program the time in hours and minutes. Press the Start pad. The timer countdown is complete. To turn the timer off press the Timer On/Off pad.
  9. Delay Time: Delays when the oven will turn on. Use this to set a time when you want the oven to start. Press the Delay Time pad and use the number pads to program the time of day for the oven to turn on then press Start. Press the desired cooking mode and temperature then press Start. A Cook Time may also be programmed if desired. Follow the directions under Cook Time for setting this feature. This can only be used with Bake, Convection Bake, Convection Roast, and Self-Clean.

NOTE: When using the Delay Time feature, foods that spoil easily—such as milk, eggs, fish, stuffings, poultry and pork—should not be allowed to sit for more than 1 hour before or after cooking. Room temperature promotes the growth of harmful bacteria. Be sure that the oven light is off because heat from the bulb will speed harmful bacteria growth.

  1. Oven Light: Turns the oven light on or off.
  2. Lock Controls: Locks out the control so that pressing the pads does not activate the controls. Press the Lock Controls pad, for three seconds to lock or unlock the control. Cancel/Off is always active, even when the control is locked.
  3. Remote Enable (on some models): Allows you to control your oven remotely. The oven must be connected to WiFi before Remote Enable can be activated. For instructions on how to connect your oven, see the WiFi Connect section of this manual.

To be able to start the oven remotely, press the Remote Enable pad and the Remote LED will turn on in the display. The oven can now be remotely started with a connected device. This appliance is configurable to allow remote operation at any time. Do not store any flammable materials or temperature sensitive items inside, on top or near the surface units of the appliance. The Remote LED must be lit to start the oven remotely. The Remote LED is not required to change the oven settings or to turn the oven off.

After using the oven, remember to verify that the Remote LED is lit if you wish to start the oven remotely in the future.

  1. Chef Connect: This is a Bluetooth ^® pairing feature for use with other compatible Chef Connect enabled products like an over-the-range microwave oven or range hood. To pair those products to the range, press and hold the Chef Connect pad for 3 seconds and follow the corresponding instructions included with the mating Chef Connect enabled product if needed. The range will cancel pairing mode after two minutes if no mating device is detected.

Special Features

There are several different special features on your range.

■ To enter the Special Features menu, press the Bake and Broil pads at the same time and hold for three seconds. "OFFSET" will appear in the display.
■ Scroll through Special Features menu using the 8 pad for down and the 3 pad for up.
■ To select a feature to change, or to confirm a change, press the 0 pad.
■ To cancel a change and return to the Special Features menu, press the 6 pad. To exit the Special Features menu, press the 6 pad again.

Adjust the Oven Temperature (OFFSEt)

This feature allows the oven baking and convection baking temperature to be adjusted up to 35^ F hotter or down to 35^ F cooler. Use this feature if you believe your oven temperature is too hot or too cold and wish to change it. This adjustment affects Bake and Convection Bake modes. No other cooking modes are affected.

Using the number pads to navigate as described above, select "OFFSET". A number between positive and negative 35 will display. Use the 8 or 3 pads to increase or decrease the offset value. Save and confirm by pressing the 0 pad.

End of Timer Signals (End tonE)

This is the tone that signals the end of a timer. The tone can be continuous (Con bEEP) or one repeating beep (bEEP). A continuous setting will continue to sound a tone until a button on the control is pressed.

Fahrenheit or Celsius Temperature Display (dEg Unit)

The oven control is set to use Fahrenheit temperatures (F), but you can change it to use Celsius temperatures (C).

Clock Configuration (Cloc cFg)

This feature specifies how the time of day will be displayed. You can select a standard 12-hour clock (12 H) or 24-hour military time (24 H).

Clock Display (Cloc diSP)

This feature specifies whether the clock appears in the display. It may be On or Off.

Auto Recipe Conversion (Auto rEciPE)

When using Convection Bake cooking, Auto Recipe Conversion will automatically convert the regular baking temperatures entered to convection bake cooking temperatures when turned on. Note that this option does not convert convection bake cooking times, it only converts temperatures. This feature may be turned On or Off.

Sound Volume (Sound)

This feature allows the oven tone volume to be adjusted between high (Hi), medium (Reg), low (lo), and off (Off). The control will sound the oven tone at the new volume level each time the sound level is changed.

12-hour Shutoff (2H ShutoFF)

This feature shuts the oven down after 12 hours of continuous operation. It may be enabled or disabled.

The Sabbath mode feature complies with standards set forth by Star K. Some of these standards that will be noticed by the consumer include the disabling of tones, disabling of oven lights, and delays of about 30 seconds to one minute on display changes. Only continuous baking or timed baking is allowed in the Sabbath mode. Cooking in the Sabbath mode is a two-step process, first the Sabbath mode must be set and then the bake mode must be set.

Setting the Sabbath Mode

  1. Press the Bake and Broil pads at the same time and hold until the special features menu is displayed.
  2. Use the 3 or 8 number pads to scroll through the special features until "SAbbAth" is displayed and then press 0. Refer to the graphic in the Special Features section to see how the number keys are mapped.
  3. Use the 3 or 8 number pads to scroll through the options until "On" is shown in the display, then press the 0 number pad to save the setting. Press 6 to exit the Special Features menu. A single bracket "j" will appear in the display indicating that the Sabbath mode is set. The clock will not be displayed. Continuous bake or timed bake can now be programmed.

Starting a Continuous Bake

  1. Press the Bake pad.
  2. If the desired temperature is 350F, press Start. If a different cooking temperature is desired, use the 1 through 5 number pads or Timer pad to select a preset cooking temperature, then press Start. Refer to the graphic below to determine which pad sets the desired cooking temperature.

After a delay, a second bracket “] [” will appear in the display indicating that the oven is baking.

GE Profile PHB920FJDS - Starting a Continuous Bake - 1

other | Time (hours) | Temperature (°F) | |---|---| | 1 | 170 | | 2 | 200 | | 3 | 250 | | 4 | 300 | | 5 | 325 | | 6 | 2h | | 7 | 2.5h | | 8 | 3h | | 9 | 3.5h | | 0 | 4h | | Time (hours) | Timer On/Off Lock Controls Hold 3 Sec 6h

$$ 1 = 1 7 0 ^ {\circ} \mathrm{F}, 2 = 2 0 0 ^ {\circ} \mathrm{F}, 3 = 2 5 0 ^ {\circ} \mathrm{F}, 4 = 3 0 0 ^ {\circ} \mathrm{F}, 5 = 3 2 5 ^ {\circ} \mathrm{F}, \text { Timer } = 4 0 0 ^ {\circ} \mathrm{F} $$

$$ \begin{array}{c} 6 = 2 \text { hours, } 7 = 2. 5 \text { hours, } 8 = 3 \text { hours, } 9 = 3. 5 \text { hours, } \ 0 = 4 \text { hours, Lock Controls } = 6 \text { hours } \end{array} $$

Adjusting the Temperature

  1. Press Bake, use the 1 through 5 number pads and the Timer pad to select a different preset cooking temperature, and press Start.
  2. Since no feedback is given during temperature change, an oven thermometer can be used to confirm temperature changes.

Starting a Timed Bake

  1. Press the Bake pad.
  2. If the desired temperature is 350F, use the 6 through 0 number pads or the Lock Control pad to select a cooking time. If a cooking temperature other than 350F is desired, use the 1 through 5 number pads or the Timer pad to select a preset cooking temperature, then select the cooking time. Refer to the graphic on this page to determine which pad sets the desired cooking temperature and cooking time.

3. Press Start.

After a delay, a second bracket “] [“ will appear in the display indicating that the oven is baking. When the cook time expires, the display will change back to a single bracket “]” indicating that the oven is no longer baking. No tone will sound when the cook time is complete.

Exit the Sabbath Mode

Exiting the Sabbath mode should be done after the Sabbath is over.

  1. Press Cancel/Off to end any bake mode that may be running.
  2. Press Bake and Broil pads at the same time and hold until the Special Features menu is displayed.
  3. Use the 3 or 8 number pads to scroll through the special features until "SAbbAth" is displayed, then press 0.
  4. Use the 3 or 8 number pads to scroll through the options until "OFF" is displayed and press 0 to save the setting. Press the 6 number pad to exit the Special Features menu.

Sabbath Mode Power Outage Note

If a power outage occurs while the oven is in Sabbath Mode, the unit will return to Sabbath Mode when power is restored, however the oven will return to the off state even if it was in the middle of a bake cycle when the power outage occurred.

Oven Racks

Recommended rack positions for various types of foods are provided in the Cooking Guide. Adjusting rack position is one way to impact cooking results. For example, if you would prefer darker tops on cakes, muffins, or cookies, try moving food one rack position higher. If you find foods are too brown on top try moving them down next time.

When baking with multiple pans and on multiple racks, ensure there is at least 1½" between pans to allow sufficient space for air to flow.

Your Oven may have extension racks and/or traditional flat racks.

To avoid possible burns, place the racks in the desired position before you turn the oven on.

Extension Racks

Always pull the rack out by its upper front rail to its fully open position, when placing or removing cookware.

If extension racks are difficult to extend, lubricate the racks with the graphite lubricant provided with your oven. Remove the rack from the oven, remove debris in the side tracks with a paper towel, shake the graphite lubricant and place 4 small drops on the two bottom tracks of the left and right sides. Open and close the rack several times to distribute the lubricant.

To order additional graphite lubricant, see the Accessories and Consumer Support sections at the end of this manual.

To Remove An Extension Rack:

  1. Make sure the rack is pushed all the way into the oven so that side paddles on the rack disengage from the oven support.
  2. Slide the rack toward you to the bump (stop position) on the rack support.
  3. Firmly grasp both sides of the rack frame and the sliding rack, tilt the front end up and pull it out.

To Replace An Extension Rack:

  1. Firmly grasp both sides of the rack frame and the sliding rack.
  2. Place the curved end of the rack (stop-locks) onto the oven supports, tilt up the front of the rack and push it in as far as it will go.

If extension racks are difficult to replace or remove, wipe the oven rack supports with cooking oil. Do not wipe oil on the rack slides.

To Lubricate the Paddle:

Shake lubricant and apply to the moving parts of the paddle mechanisms as shown.

GE Profile PHB920FJDS - To Lubricate the Paddle: - 1

Aluminum Foil and Oven Liners

CAUTION

Do not use any type of foil or oven liner to cover the oven bottom. These items can trap heat or melt, resulting in damage to the product and risk of shock, smoke or fire. Damage from improper use of these items is not covered by the product warranty.

Foil may be used to catch spills by placing a sheet on a lower rack, several inches below the food. Do not use more foil than necessary and never entirely cover an oven rack with aluminum foil. Keep foil at least 1-1/2" from oven walls to prevent poor heat circulation.

Cookware

Cookware Guidelines

The material, finish, and size of cookware affect baking performance.

Dark, coated and dull pans absorb heat more readily than light, shiny pans. Pans that absorb heat more readily can result in a browner, crisper, and thicker crust. If using dark and coated cookware check food earlier than minimum cook time. If undesirable results are obtained with this type of cookware consider reducing oven temperature by 25^ F next time.

Shiny pans can produce more evenly cooked baked goods such as cakes and cookies.

Glass and ceramic pans heat slowly but retain heat well. These types of pans work well for dishes such as pies and custards.

Air insulated pans heat slowly and can reduce bottom browning.

Keep cookware clean to promote even heating.

Cooking Modes

Your new oven has a variety of cooking modes to help you get the best results. These modes are described below. Refer to the Cooking Guide section for recommendations for specific foods. Remember, your new oven may perform differently than the oven it is replacing.

Baking and Roasting Modes

Select a mode for baking and roasting based on the type and quantity of food you are preparing. When preparing baked goods such as cakes, cookies, and pastries always preheat the oven first. Follow recipe recommendations for food placement. If no guidelines are provided, center food in the oven.

Bake

The bake mode is intended for single rack cooking. This mode uses heat primarily from the lower element but also from the upper element to cook food. To use this mode press the Bake pad, enter a temperature, and then press Start. Preheating is generally recommended when using this mode.

Convection Bake Multi Rack

The Convection Bake Multi Rack mode is intended for baking on multiple racks at the same time. This mode uses heat primarily from the rear element, when available, but also heat from the upper and lower elements, along with air movement from the convection fan to enhance cooking evenness. Your oven is equipped with Auto Recipe Conversion, so it is not necessary to convert the temperature when using this mode. Baking time might be slightly longer for multiple racks than what would be expected for a single rack. To use this mode press the Convection Bake pad, enter a temperature, and then press Start. Always preheat when using this mode.

Convection Roast

The Convection Roast mode is intended for roasting whole cuts of meat on a single rack. This mode uses heat from the lower, upper, and rear elements along with air movement from the convection fan to improve browning and reduce cooking time. It is not necessary to convert temperature. Check food earlier than the recipe suggested time when using this mode or use a meat probe. To use this mode press the Convection Roast pad, enter a temperature, and then press Start. It is not necessary to preheat when using this mode.

Warm

To use this mode, press the Warm pad then press Start. Cover foods that need to remain moist and do not cover foods that should be crisp. Preheating is not required. Do not use warm to heat cold food other than crisping crackers, chips or dry cereal. It is also recommended that food not be kept warm for more than 2 hours.

Broiling Modes

When broiling, the door should remain OPEN. Monitor food closely while broiling. Use caution when broiling on upper rack positions as placing food closer to the broil element increases smoking, spattering, and the possibility of fats igniting. For best performance center food below the broil heating element.

Try broiling foods that you would normally grill. Adjust rack positions to adjust the intensity of the heat to the food. Place foods closer to the broil element when a seared surface and rare interior is desired. Thicker foods and foods that need to be cooked through should be broiled on a rack position farther from the broiler or by using Broil Lo.

Broil Hi

The Broil Hi mode uses intense heat from the upper element to sear foods. Use Broil Hi for thinner cuts of meat and/or foods you prefer less done on the interior. To use this mode press the Broil pad once and then press Start. It is not necessary to preheat when using this mode.

Broil Lo

The Broil Lo mode uses less intense heat from the upper element to cook food thoroughly while also producing surface browning. Use Broil Lo for thicker cuts of meat and/or foods that you would like cooked all the way through. To use this mode press the Broil pad twice and then press Start. It is not necessary to preheat when using this mode.

Cooking Guide

FOOD TYPERECOMMENDED MODE(S)RECOMMENDED RACK POSITION(S)ADDITIONAL SUGGESTIONS
Baked Goods
Layer Cakes, sheet cakes,bundt cakes, muffins, quickbreads on a Single RackBake 3 Use shiny cookware.
Layer cakes* on Multiple RacksBake Convection Bake3 and 5Ensure adequate airflow(see illustration below).
Chiffon cakes (angel food) Bake 1 Use shiny cookware.
Cookies, biscuits, scones on aSingle RackBake 3 Use shiny cookware.
Cookies, biscuits, scones onMultiple RacksConvection Bake3 and 52, 4, and 6Ensure adequate airflow.
Beef & Pork
Hamburgers Broil Hi 6Use a broil pan; move food down for more doneness/less searing. Watch food closely when broiling. For bestperformance center food below the broil heating element.
Steaks & Chops Broil Hi 6Use a broil pan; move food down for more doneness/less searing. Watch food closely when broiling. For bestperformance center food below the broil heating element.
RoastsBake Convection Roast3 or 4Use a low sided pan such as a broil pan. Preheating isnot necessary.
Poultry
Whole chickenBake Convection Roast3 or 4 Use a low sided pan such as a broil pan.
Bone-in chicken breasts, legs,thighsBroil Hi 2 If breaded or coated in sauce avoid Broil Hi modes. Broil skin side down first. Watch food closely when broiling. Forbest performance when broiling, center food below thebroil heating element.
Broil Lo Bake2 or 3
Boneless chicken breastsBroil Lo Bake2 or 3Move food down for more doneness/less searing andup for greater searing/browning when broiling. For bestperformance when broiling, center food below the broilheating element
Whole turkeyBake Convection Roast1 or 2 Use a low sided pan such as a broil pan.
Turkey BreastBake Convection Roast2 or 3 Use a low sided pan such as a broil pan.
Fish Broil Lo6 (1/2 thick or less)5 (>1/2 inch)Watch food closely when broiling. For best performancecenter food below the broil heating element.
Casseroles Bake 4
Frozen Convenience Foods
Pizza, potato products, chickennuggets, appetizers on aSingle RackBake 4 Use shiny cookware.
Pizza, potato products, chickennuggets, appetizers on MultipleRacksBake Convection Bake3 and 5 Use shiny cookware.

*When baking four cake layers at a time with traditional bake, use racks 3 and 5.

*When baking four cake layers at a time with convection bake, use racks 3 and 5.

Cook food thoroughly to help protect against food borne illness. Minimum safe food temperature recommendations for food safety can be found at IsItDoneYet.gov. Make sure to use a food thermometer to take food temperatures.

GE Profile PHB920FJDS - Broil Lo - 1

text_image 7 6 5 4 3 2 1

Rack position for Traditional Bake, cakes in front of rack 3 and back of rack 5

GE Profile PHB920FJDS - Broil Lo - 2

text_image 7 6 5 4 3 2 1

Rack position for Convection Bake, cakes in back of rack 3 and front of rack 5

Range – Exterior

Be sure all controls are off and all surfaces are cool before cleaning any part of the range. The ceramic cooktop cleaner is NOT recommended for use on external painted surfaces.

GE Profile PHB920FJDS - Range – Exterior - 1

WARNING

If your range is removed for cleaning, servicing or any reason, be sure the anti-tip device is reengaged properly when the range is replaced. Failure to take this precaution could result in tipping of the range and can result in death or serious burns to children or adults. Do not use oven cleaners, abrasive cleansers, strong liquid cleansers, steel wool, plastic scouring pads, or cleaning powders on the interior or exterior of the range.

Control Lockout

If desired, the touch pads may be deactivated before cleaning.

See Lock Controls in the Oven Controls section in this manual.

Clean up splatters with a damp cloth.

You may also use a glass cleaner.

Remove heavier soil with warm, soapy water. Do not use abrasives of any kind.

Reactivate the touch pads after cleaning.

Control Panel

It's a good idea to wipe the control panel after each use. Clean with mild soap and water or vinegar and water, rinse with clean water and polish dry with a soft cloth.

Do not use abrasive cleansers, strong liquid cleansers, plastic scouring pads or oven cleaners on the control panel—they will damage the finish.

Range Exterior

Clean with a mild soap and water or vinegar and water solution. Rinse with clean water and dry with a soft cloth. When cleaning surfaces, make sure that they are at room temperature and not in direct sunlight.

If stain on the door vent trim is persistent, use a mild abrasive cleaner and a sponge-scrubber for best results.

Spillage of marinades, fruit juices, tomato sauces and basting liquids containing acids may cause discoloration and should be wiped up immediately. Let hot surfaces cool, then clean and rinse.

Painted Surfaces

Painted surfaces include the sides of the range and the doors, and top of control panel. Clean these with soap and water or a vinegar and water solution.

Do not use commercial oven cleaners, cleaning powders, steel wool or harsh abrasives on any painted surface.

Stainless Steel Surfaces

Do not use a steel wool pad; it will scratch the surface.

To clean the stainless steel surface, use warm sudsy water or a stainless steel cleaner or polish. Always wipe the surface in the direction of the grain. Follow the cleaner instructions for cleaning the stainless steel surface.

Cleaners with oxalic acid such as Bar Keepers Friend Soft Cleanser™ will remove surface rust, tarnish and small

blemishes. Use only a liquid cleanser free of grit and rub in the direction of the brush lines with a damp, soft sponge.

To inquire about purchasing cleaning products including stainless steel appliance cleaner or polish, see the Accessories and Consumer Support sections at the end of this manual.

Range – Interior

The interior of your new oven can be cleaned manually or by using Self Clean.

Spillage of marinades, fruit juices, tomato sauces and basting liquids containing acids may cause discoloration and should be wiped up immediately. Let hot surfaces cool, then clean and rinse.

Manual Cleaning

Do not use oven cleaners, abrasive cleaners, strong liquid cleansers, steel wool, scouring pads, or cleaning powders on the interior of the oven. Clean with a mild

soap and water or vinegar and water solution. Rinse with clean water and dry with a soft cloth. When cleaning surfaces, make sure that they are at room temperature.

Steam Clean Mode

Steam clean is intended to clean small spills using water and a lower cleaning temperature than Self-Clean.

To use the Steam Clean feature, wipe grease and soils from the oven. Pour one cup of water into the bottom of the oven. Close the door. Press the Steam Clean pad

and then press Start. The oven door will lock. You can not open the door during the 30 minute steam clean as this will decrease the steam clean performance. At the end of the steam clean cycle the door will unlock. Wipe out any excess water and any remaining soil.

Self Clean Mode

Read Self-Cleaning Oven Safety Instructions at the beginning of this manual before using Self Clean Mode. Self clean uses very high temperatures to clean the oven interior. The oven door will lock when using this feature. Before operating the self-clean cycle, wipe up grease and soils from the oven. Remove all items from the oven other than enameled (dark color) racks. Shiny or silver racks and any cookware or other items should all be removed from the oven before initiating a self-clean cycle. Close the door. Press the Self Clean pad and a default self-clean time is displayed. The clean time can be changed to any time between 3:00 and 5:00 hours by using the number pads to enter a different time and pressing Start. For heavily soiled ovens, the maximum 5 hour clean time is recommended. If you wish to use the default time, press the Start pad immediately after pressing the Clean pad. The oven will turn off automatically when the self-clean cycle is complete. The door will stay locked until the oven has cooled down. After the oven has cooled down wipe any ash out of the oven. We recommend venting your kitchen with an open window or using a ventilation fan or hood during the first self-clean cycle.

Soil on the front frame of the range and outside the gasket on the door will need to be cleaned by hand.

Clean these areas with hot water, soap-filled steel-wool pads or cleansers such as Soft Scrub ^® . Rinse well with clean water and dry.

Do not clean the gasket. The fiberglass material of the oven door gasket cannot withstand abrasion. It is essential for the gasket to remain intact. If you notice it becoming worn or frayed, replace it.

Make sure the oven light bulb cover is in place and the oven light is off.

IMPORTANT: The health of some birds is extremely sensitive to the fumes given off during the self-cleaning cycle of any range. Move birds to another well-ventilated room.

On Some Models:

The surface units are automatically disabled during the self-clean cycle. Wait until the self-clean cycle is finished to set and use the surface units.

Racks

All racks can be washed with warm, soapy water. Enameled (not shiny) racks can be left in the cavity during self clean.

Racks may be more difficult to slide, especially after a self-clean. Put some vegetable oil on a soft cloth or paper towel and rub onto the left and right edges.

Oven Heating Elements

Do not clean the bake element or the broil element. Any soil will burn off when the elements are heated.

The bake element is not exposed and is under the oven floor. Clean the oven floor with warm, soapy water.

GE Profile PHB920FJDS - Oven Heating Elements - 1

natural_image Illustration of a hand cleaning food items on a plate inside a kitchen (no text or symbols)

Wipe up heavy soil on the oven bottom.

Glass Cooktop

Normal Daily Use Cleaning

ONLY use CERAMA BRYTE® Ceramic Cooktop Cleaner on the glass cooktop. Other creams may not be as effective.

To maintain and protect the surface of your glass cooktop, follow these steps:

  1. Before using the cooktop for the first time, clean it with CERAMA BRYTE® Ceramic Cooktop Cleaner. This helps protect the top and makes cleanup easier.
  2. Daily use of CERAMA BRYTE Ceramic Cooktop Cleaner will help keep the cooktop looking new.
  3. Shake the cleaning cream well. Apply a few drops of CERAMA BRYTE® Ceramic Cooktop Cleaner directly to the cooktop.

  4. Use a paper towel or CERAMA BRYTE® Cleaning Pad for Ceramic Cooktops to clean the entire cooktop surface.

  5. Use a dry cloth or paper towel to remove all cleaning residue. No need to rinse.

NOTE: It is very important that you DO NOT heat the cooktop until it has been cleaned thoroughly.

GE Profile PHB920FJDS - Normal Daily Use Cleaning - 1
Clean your cooktop after each spill. Use CERAMA BRYTE® Ceramic Cooktop Cleaner.

Burned-On Residue

NOTE: DAMAGE to your glass surface may occur if you use scrub pads other than those recommended.

  1. Allow the cooktop to cool.
  2. Spread a few drops of CERAMA BRYTE® Ceramic Cooktop Cleaner on the entire burned residue area.
  3. Using a CERAMA BRYTECleaning Pad for Ceramic Cooktops, rub the residue area, applying pressure as needed.
  4. If any residue remains, repeat the steps listed above as needed.

  5. For additional protection, after all residue has been removed, polish the entire surface with CERAMA BRYTE® Ceramic Cooktop Cleaner and a paper towel.

GE Profile PHB920FJDS - Burned-On Residue - 1

natural_image Simple line drawing of a hand using a tool to clean or store food on a surface (no text or symbols)

Use a CERAMA BRYTE ^® Cleaning Pad for Ceramic Cooktops.

Heavy, Burned-On Residue

  1. Allow the cooktop to cool.
  2. Use a single-edge razor blade scraper at approximately a 45^ angle against the glass surface and scrape the soil. It will be necessary to apply pressure to the razor scraper in order to remove the residue.
  3. After scraping with the razor scraper, spread a few drops of CERAMA BRYTE® Ceramic Cooktop Cleaner on the entire burned residue area. Use a CERAMA BRYTE® Cleaning Pad to remove any remaining residue.

  4. For additional protection, after all residue has been removed, polish the entire surface with CERAMA BRYTE® Ceramic Cooktop Cleaner and a paper towel.

GE Profile PHB920FJDS - Heavy, Burned-On Residue - 1

natural_image Line drawing of a hand using a brush to clean or store food on a stove (no text or symbols)

The CERAMA BRYTE® Ceramic Cooktop Scraper and all recommended supplies are available through our Parts Center. See the Accessories and Consumer Support sections at the end of this manual.

NOTE: Do not use a dull or nicked blade.

Metal Marks and Scratches

  1. Be careful not to slide pots and pans across your cooktop. It will leave metal markings on the cooktop surface.

These marks are removable using the CERAMA BRYTE® Ceramic Cooktop Cleaner with a CERAMA BRYTE® Cleaning Pad for Ceramic Cooktops.

  1. If pots with a thin overlay of aluminum or copper are allowed to boil dry, the overlay may leave black discoloration on the cooktop.

This should be removed immediately before heating again or the discoloration may be permanent.

NOTE: Carefully check the bottom of pans for roughness that would scratch the cooktop.

Glass Cooktop (Cont.)

Cooktop Seal

To clean the cooktop seal around the edges of the glass, lay a wet cloth on it for a few minutes, then wipe clean with nonabrasive cleaners.

GE Profile PHB920FJDS - Cooktop Seal - 1

natural_image Line drawing of a closed drawer with a small object on the lid (no text or symbols)

Damage from Sugary Spills and Melted Plastic

Special care should be taken when removing hot substances to avoid permanent damage of the glass surface. Sugary spillovers (such as jellies, fudge, candy, syrups) or melted plastics can cause pitting of the surface of your cooktop (not covered by the warranty) unless the spill is removed while still hot. Special care should be taken when removing hot substances.

Be sure to use a new, sharp razor scraper.

Do not use a dull or nicked blade.

  1. Turn off all surface units. Remove hot pans.
  2. Wearing an oven mitt:
    a. Use a single-edge razor blade scraper to move the spill to a cool area on the cooktop.
    b. Remove the spill with paper towels.

  3. Any remaining spillover should be left until the surface of the cooktop has cooled.

  4. Don't use the surface units again until all of the residue has been completely removed.

NOTE: If pitting or indentation in the glass surface has already occurred, the cooktop glass will have to be replaced. In this case, service will be necessary.

Oven Light

▲WARNING

SHOCK OR BURN HAZARD: Before replacing oven light bulb, disconnect the electrical power to the range at the main fuse or circuit breaker panel. Failure to do so may result in electric shock or burn.

CAUTION

BURN HAZARD: The glass cover and bulb should be removed when cool. Touching hot glass with bare hands or a damp cloth can cause burns.

Oven Light Replacement (on some models)

To remove:

  1. Turn the glass cover counterclockwise 1/4 turn until the tabs of the glass cover clear the grooves of the socket. Wearing latex gloves may offer a better grip.
  2. Using gloves or a dry cloth, remove the bulb by pulling it straight out.

To replace:

  1. Use a new 120/130-volt halogen bulb, not to exceed 50 watts. Replace the bulb with the same type of bulb that was removed. Be sure the replacement bulb is rated 120 volts or 130 volts (NOT 12 volts).
  2. Using gloves or a dry cloth, remove the bulb from its packaging. Do not touch the bulb with bare fingers. Oil from skin will damage the bulb and shorten its life.
  3. Push the bulb straight into the receptacle all the way.
  4. Place the tabs of the glass cover into the grooves of the socket. Turn the glass cover clockwise 1/4 turn.

For improved lighting inside the oven, clean the glass cover frequently using a wet cloth. This should be done when the oven is completely cool.

  1. Reconnect electrical power to the oven.

GE Profile PHB920FJDS - To replace: - 1

text_image Receptacle Socket G9 Bulb Tab Glass cover (on some models) Receptacle Use gloves or cloth

Oven Door

The door is very heavy. Be careful when removing and lifting the door.

Do not lift the door by the handle.

To remove the door:

  1. Fully open the door.
  2. Pull the hinge locks down toward the door frame, to the unlocked position. A tool, such as a small flat-blade screwdriver, may be required.
  3. Firmly grasp both sides of the door at the top.
  4. Close door to the door removal position. The door should be open approximately 3" with no obstruction above the door.
  5. Lift door up and out until both hinge arms are clear of the slots.

GE Profile PHB920FJDS - To remove the door: - 1

text_image Slot Hinge lock

Pull hinge locks down to unlock

GE Profile PHB920FJDS - To remove the door: - 2

natural_image Line drawing of a hand cleaning a wall-mounted device (no text or symbols)

Removal position

To replace the door:

  1. Firmly grasp both sides of the door at the top.
  2. Starting on the left side, with the door at the same angle as the removal position, seat the indentation of the hinge arm into the bottom edge of the hinge slot. The notch in the hinge arm must be fully seated into the bottom of the slot. Repeat for right side.
  3. Fully open the door. If the door will not fully open, the indentation is not seated correctly in the bottom edge of the slot.
  4. Push the hinge locks up against the front frame of the oven cavity, to the locked position.

  5. Close the oven door.

GE Profile PHB920FJDS - To replace the door: - 1

text_image Hinge arm Hinge lock

Push hinge locks up to lock

GE Profile PHB920FJDS - To replace the door: - 2

text_image Bottom edge of slot Hinge arm Indentation

Storage Drawer (on some models)

To remove the drawer:

  1. Pull the drawer out until it stops.
  2. Lift the front of the drawer until the stops clear the guides.
  3. Remove the drawer.

To replace the drawer:

  1. Place the drawer rails on the guides.
  2. Push the drawer back until it stops.
  3. Lift the front of the drawer and push back until the stops clear the guides.
  4. Lower the front of the drawer and push back until it closes.

GE Profile PHB920FJDS - To replace the drawer: - 1

text_image Rail Stop guide

Troubleshooting Tips ... Before you call for service

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem Possible CauseCause What To Do
Surface units do not work properly or flashing power setting.Improper cookware being used.Wrong pan type. Use a magnet to check that cookware is induction-compatible. Use a flat induction-capable pan that meets the minimum size for the element being used. See the Pan size and shape section.
Pan is too small. Pan size is below the minimum size for the element. See the Pan size and shape section. Use smaller element.
Pan not positioned correctly. Center the pan in the cooking zone.
Pan is not in full contact with glass surface. Pan must be flat.
In some areas, the power (voltage) may be low.Cover pan with a lid until desired heat is obtained.
A fuse in your home may be blown or the circuit breaker tripped.Replace the fuse or reset the circuit breaker.
Cooktop controls improperly set.Check to see that the control is set properly. Press On then + or -
Surface unit setting changed or turned off unexpectedly.High cooktop temperature. Allow the internal fan to cool the cooktop. Check if pan boiled dry.
Scratches (may appear as cracks) on cooktop glass surface.Incorrect cleaning methods being used. Scratches are not removable. Tiny scratches will become less visible in time as a result of cleaning.
Cookware with rough bottoms being used or coarse particles (salt or sand) were between the cookware and the surface of the cooktop. Cookware has been slid across the cooktop surface.To avoid scratches, use the recommended cleaning procedures. Make sure bottoms of cookware are clean before use, and use cookware with smooth bottoms.
Areas of discoloration on the cooktop.Food spillovers not cleaned before next use.See the Cleaning the glass cooktop section.
Hot surface on a model with a light-colored cooktop.This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools.
Plastic melted to the surface.Hot cooktop came into contact with plastic placed on the hot cooktop.See the Glass surface—potential for permanent damage section in the Cleaning the glass cooktop section.
Pitting (or indentation) of the cooktop.Hot sugar mixture spilled on the cooktop. Call a qualified technician for replacement.
My new oven doesn't cook like my old one. Is something wrong with the temperature settings?Your new oven has a different cooking system from your old oven and therefore may cook differently than your old oven.For the first few uses, follow your recipe times and temperatures carefully. If you still think your new oven is too hot or too cold, you can adjust the temperature yourself to meet your specific cooking preference. See the Special Features section. NOTE: This adjustment affects Bake, and Convection Bake temperatures; it will not affect Broil or Clean.
Food does not bake properly.Oven controls improperly set. See the Cooking Modes section.
Rack position is incorrect or rack is not level.See the Cooking Modes section and Cooking Guide.
Incorrect cookware or cookware of improper size being used.See the Cookware section.
Oven temperature needs adjustment. See the Special Features section.
Ingredient substitution.Substituting ingredients can change the recipe outcome.
Food does not broil properly.Oven controls improperly set. Make sure you select the appropriate broil mode.
Improper rack position being used.See Cooking Guide for rack location suggestions.
Food being cooked in a hot pan. Make sure cookware is cool.
Cookware not suited for broiling.Use a pan specifically designed for broiling.
Aluminum foil used on the broiling pan and grid has not been fitted properly and slit as recommended.If using aluminum foil conform to pan slits.
In some areas the power (voltage) may be low.Preheat the broil element for 10 minutes.
Oven temperature too hot or too cold.Oven temperature needs adjustment. See the Special Features section.

Troubleshooting Tips ... Before you call for service

Problem Possible CauseWhat To Do
Oven does not work or appears not to work.Plug on range is not completely inserted in the electrical outlet.Make sure electrical plug is plugged into a live, properly grounded outlet.
A fuse in your home may be blown or the circuit breaker tripped.Replace the fuse or reset the circuit breaker.
Oven controls improperly set. See the Using the Oven section.
Oven is in Sabbath Mode. Verify, that the oven is not in Sabbath Mode. See the Special Features section.
“Crackling” or “popping” sound.This is the sound of the metal heating and cooling during both the cooking and cleaning functions.This is normal.
Why is my range making a “clicking” noise when using my oven?Your range cycles the heating elements by turning relays on and off to maintain the oven temperature.This is normal.
Clock and timer do not work. A fuse use in your home may be blown or the circuit breaker tripped.Replace the fuse or reset the circuit breaker.
Plug on range is not completely inserted in the electrical outlet.Make sure electrical plug is plugged into a live, properly grounded outlet.
Oven controls improperly set. See the Using the kitchen timer section.
Oven door is crooked.The door is out of position.Because the oven door is removable, it sometimes gets out of position during installation. To straighten the door, re-install the door. See the "Lift-Off Oven Door" instructions in the "Care and Cleaning" section.
Oven light does not work. Light bulb is loose or defective. Tighten or replace bulb.
Pad operating light is broken. Call for service.
Oven will not self-clean. The temperature is too high to set a self-clean operation.Allow the oven to cool and reset the controls.
Oven controls improperly set. See the Cleaning the Oven section.
Oven will not steam clean.Display flashes HOT.Allow the oven to cool to room temperature and reset the controls.
Oven controls improperly set. See the Using Steam Clean section.
Oven door is not closed.Make sure you close the door to start steam clean cycle.
Excessive smoking during clean cycle.Excessive soil or grease.Press the Cancel/Off pad. Open the windows to rid the room of smoke. Wait until the LOCKED light goes off. Wipe up the excess soil and reset the clean cycle.
Excessive smoking during broiling.Food too close to burner element.Lower the rack position of the food.
Oven door will not open after a clean cycle.Oven too hot.Allow the oven to cool below locking temperature.
Oven not clean after a clean cycle.Oven controls improperly set. See the Cleaning the Oven section.
Oven was heavily soiled.Clean up heavy spillovers before starting the clean cycle. Heavily soiled ovens may need to self-clean again or for a longer period of time.
“LOCK DOOR” flashes in the display.The self-clean cycle has been selected but the door is not closed.Close the oven door.
DOOR LOCK light is on when you want to cook.The oven door is locked because the temperature inside the oven has not dropped below the locking temperature.Press the Cancel/Off pad. Allow the oven to cool.
“F— and a number or letter” flash in the display.You have a function error code.Press the Cancel/Off pad. Allow the oven to cool for one hour. Put the oven back into operation.
If the function code repeats.Disconnect all power to the oven for at least 30 seconds and then reconnect power. If the function error code repeats, call for service.
Display goes blank.A fuse in your home may be blown or the circuit breaker tripped.Replace the fuse or reset the circuit breaker.
The clock is turned off.See the Special features section.
Oven is in Sabbath Mode. Verify that the oven is not in Sabbath Mode. See the Special Features section.
Oven or cooktop will not stay set.Function error.Disconnect all power for at least 30 seconds and then reconnect power. If repeating, call for service.

Troubleshooting Tips ... Before you call for service

Problem Possible CauseWhat To Do
Power outage, clock flashes.Power outage or surge.Reset the clock. If the oven was in use, you must reset it by pressing the Cancel/Off pad, setting the clock and resetting any cooking function.
“Burning” or “oily” odor emitting from the vent.This is normal in a new oven and will disappear in time.To speed the process, set a self-clean cycle for a minimum of 3 hours. See the Cleaning the Oven section.
Strong odor. An odor from the insulation around the inside of the oven is normal for the first few times the oven is used.This is temporary and will go away after several uses or a self-clean cycle.
Fan noise. A convection fan may automatically turn on and off.This is normal. The fan is designed to operate intermittently to maximize cooking evenness. The convection fan will operate during preheat of the bake cycle. The fan will turn off after the oven is heated to the set temperature. This is normal.
My oven door glass appears to be "tinted" or have a "rainbow" color. Is this defective?No. The inner oven glass is coated with a heat barrier to reflect the heat back into the oven to prevent heat loss and keep the outer door cool while baking.This is normal. Under certain light or angles, you may see this tint or rainbow color.
Sometimes the oven takes longer to preheat to the same temperature.Cookware or food in oven. The cookware or food in the oven will cause the oven to take longer to preheat. Remove items to reduce preheat time.
Number of racks in oven. Adding more racks to the oven will cause the oven to take longer to preheat. Remove some racks.
Different cooking modes. The different cooking modes use different preheat methods to heat the oven for the specific cooking mode. Some modes will take longer than others (i.e. convection bake).
Display flashes. Power failure. Reset the clock.
Unable to get the display to show “SF”.Oven control pads were not touched properly.The Broil Hi/Lo and Bake pads must be touched at the same time and held for 3 seconds.
Control signals after entering cooking time or start time.You forgot to enter a bake temperature or cleaning time.Touch the Bake pad and desired temperature or the Self Clean pad and desired clean time.
Oven racks are difficult to slide.The shiny, silver-colored racks were cleaned in a self-clean cycle.Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven racks with the paper towel. Do not spray with Pam® or other lubricant sprays.
Steam from the vent. When using the ovens, it is normal to see steam coming out of the oven vents. As the number of racks or amount of food being cooked increases, the amount of visible steam will increase.This is normal.
Excessive condensation in the drawer.Liquid in drawer.Remove liquid.
Uncovered foods.Cover food with lid or aluminum foil.
Temperature setting too high.Reduce temperature setting.
Water remaining on oven floor after Steam Clean cycle.This is normal.Remove any remaining water with a dry cloth or sponge.

GE Appliances Electric Range Limited Warranty

GEAppliances.com

All warranty service is provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule service online, visit us at GEAppliances.com/service_and_support/, or call GE Appliances at 800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service.

Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a GE Appliances factory service technician the ability to quickly diagnose any issues with your appliance and helps GE Appliances improve its products by providing GE Appliances with information on your appliance. If you do not want your appliance data to be sent to GE Appliances, please advise your technician not to submit the data to GE Appliances at the time of service.

For the period of GE Appliances will replace
One yearFrom the dateof the originalpurchaseAny part of the range which fails due to a defect in materials or workmanship. During this limited one-year warranty, GE Appliances will provide, free of charge, all labor and in-homeservice to replace the defective part.

What GE Appliances will not cover:

■ Service trips to your home to teach you how to use the product.
■ Improper installation, delivery or maintenance.
■ Failure of the product if it is abused, misused, modified or used for other than the intended purpose or used commercially.
■ Damage to the glass cooktop caused by use of cleaners other than the recommended cleaning creams and pads.
■ Damage to the glass cooktop caused by hardened spills of sugary materials or melted plastic that are not cleaned according to the directions in the Owner's Manual.

■ Replacement of house fuses or resetting of circuit breakers.
■ Damage to the product caused by accident, fire, floods or acts of God.
■ Damage to finish, such as surface rust, tarnish, or small blemishes not reported within 48 hours of delivery.
■ Incidental or consequential damage caused by possible defects with this appliance.
■ Damage caused after delivery.
■ Product not accessible to provide required service.
■ Service to repair or replace light bulbs, except for LED lamps.

EXCLUSION OF IMPLIED WARRANTIES

Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state's Attorney General.

Warrantor: GE Appliances, a Haier company

Louisville, KY 40225

Extended Warranties: Purchase a GE Appliances extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it online anytime at

GEAppliances.com/extended-warranty

or call 800.626.2224 during normal business hours. GE Appliances Service will still be there after your warranty expires.

Looking For Something More?

GE Appliances offers a variety of accessories to improve your cooking and maintenance experiences!

Refer to the Consumer Support page for phone numbers and website information.

The following products and more are available:

Accessories

Small Broiler Pan ( 834 " x 114 " x 1312 ")
Large* Broiler Pan ( 1234 " x 114 " x 1612 ")
XL** Broiler Pan ( 17 " x 114 " x 1914 ")

Parts

Oven racks
Oven elements
Light bulbs

Cleaning Supplies

CitruShineTM Stainless Steel Wipes
CERAMA BRYTE®Stainless Steel Appliance Cleaner
CERAMA BRYTE®Cleaning Pads for Ceramic Cooktops
CERAMA BRYTE®Ceramic Cooktop Cleaner
CERAMA BRYTE®Ceramic Cooktop Scraper
Kit (Kit includes cream and cooktop scraper)

*The large broiler pan does not fit in 20"/24" ranges.
** The XL broiler pan does not fit in 24" wall ovens, 27" drop-ins or 20"/24" range.

Consumer Support

GE Appliances Website

Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! You can also shop for more great GE Appliances products and take advantage of all our on-line support services designed for your convenience. In the US: GEAppliances.com

Register Your Appliance

Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material. In the US: GEAppliances.com/register

Schedule Service

Expert GE Appliances repair service is only one step away from your door. Get on-line and schedule your service at your convenience any day of the year. In the US: GEAppliances.com/service or call 800.432.2737 during normal business hours.

Extended Warranties

Purchase a GE Appliances extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it on-line anytime. GE Appliances Services will still be there after your warranty expires. In the US: GEAppliances.com/extended-warranty or call 800.626.2224 during normal business hours.

Remote Connectivity

For assistance with wireless network connectivity (for models with remote enable), visit our website at GEAppliances.com/connect or call 800.220.6899 in the US.

Parts and Accessories

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day. In the US: GEApplianceparts.com or by phone at 877.959.8688 during normal business hours.

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

Contact Us

If you are not satisfied with the service you receive from GE Appliances, contact us on our Website with all the details including your phone number, or write to:

In the US: General Manager, Customer Relations | GE Appliances, Appliance Park | Louisville, KY 40225 GEAppliances.com/contact

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Louisville, KY 40225

GEAppliances.com/extended-warranty

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Brand : GE

Model : Profile PHB920FJDS

Category : Cooker