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Profile JV965DCC - Range hood GE - Free user manual and instructions

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Product TypeRange Hood
BrandGE
ModelProfile JV965DCC
Width36 inches
DepthApproximately 20 inches
Height (Minimum)6 inches (duct cover)
WeightApproximately 40 lbs
Power Supply120V, 60Hz, 15A
Maximum Airflow600 CFM
Fan Speeds4 speeds
Noise Level (Max)Approximately 62 dB
Lighting2 x 50W Halogen or LED (replaceable)
Filter TypeMesh grease filters (dishwasher safe)
Ducting Requirement7 inch round or equivalent
ConvertibleYes (ductless recirculation kit sold separately)
Control TypeElectronic push button
FeaturesBaffle filters, LED lights, auto shut-off timer
Dishwasher Safe FiltersYes
Energy Star CertifiedNo
WarrantyLimited Lifetime on motor, 1 year on parts
Spare PartsFilters, bulbs, duct covers, recirculation kit

Frequently Asked Questions - Profile JV965DCC GE

How do I install the GE Profile JV965DCC range hood?
Follow the installation manual. Ensure proper clearance above cooktop (typically 24-30 inches). Use a 7-inch duct for venting outside or purchase a recirculation kit for ductless installation.
How do I clean the grease filters?
Remove the mesh filters and wash them in the dishwasher or by hand with warm soapy water. Allow them to dry completely before reinstalling.
How often should I replace the charcoal filters for recirculation mode?
Charcoal filters should be replaced every 3-6 months depending on usage. They are not washable.
Why is my range hood making a loud noise?
Check for loose parts or debris in the fan. Ensure the filter is properly seated. If noise persists, the motor may need service. Contact GE support.
How do I change the light bulbs?
Turn off the hood and let bulbs cool. Remove the bulb cover (twist or clip), then replace with a 50W halogen or LED bulb of the same type. Do not exceed recommended wattage.
Can I use this range hood with a 30-inch cooktop?
Yes, the 36-inch hood can be installed over a 30-inch cooktop, but it must be centered. It is always recommended to match or exceed cooktop width.
What is the minimum duct size required?
Use a 7-inch round duct or equivalent cross-sectional area. Smaller ducts may reduce performance.
How do I set the auto shut-off timer?
Press the timer button (if equipped) and select the desired run time (e.g., 15 minutes). The hood will automatically turn off after that period.
Does the range hood come with a remote control?
No, the JV965DCC does not include a remote control. All controls are on the unit.
Where can I order spare parts?
Visit GE Appliances website or call customer service. Common parts: filter kit (WB02X11542), bulb, and recirculation kit.

User questions about Profile JV965DCC GE

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Download the instructions for your Range hood in PDF format for free! Find your manual Profile JV965DCC - GE and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. Profile JV965DCC by GE.

USER MANUAL Profile JV965DCC GE

Safety Instructions ..... 2, 3

Operating Instructions

Light Controls ....4

Vent Controls ....4

Care and Cleaning

Grease Filters ....5

Hood Lights 6

Hood Surfaces....5

Stainless Steel Surfaces .....5

Installation Instructions . . .7-18

Troubleshooting Tips .....20

Consumer Support

Consumer Support . . . Back Cover

Product Registration .....21, 22

Warranty 23

Owner's Manual and Installation Instructions

JV935

JV936

JV965

JV966

Write the model and serial numbers here:

Model # ____

Serial # ____

You can find them on a label on the inside of the hood.

GE Profile JV965DCC - Write the model and serial numbers here: - 1

SAFETY PRECAUTIONS

WARNING — TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:

A. Use this unit only in the manner intended by the manufacturer. If you have questions, contact the manufacturer.
B. Before servicing or cleaning unit, switch power off at service panel and lock the service disconnecting means to prevent power from being switched on accidentally. When the service disconnecting means cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel.
C. Do not use this unit with any solid-state speed control device.
D. This unit must be grounded.

CAUTION — For general ventilating use only. Do not use to exhaust hazardous or explosive materials and vapors.

CAUTION — To reduce risk of fire and to properly exhaust air, be sure to duct air outside. Do not vent exhaust air into spaces within walls or ceilings or into attics, crawl spaces or garages.

WARNING — TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A RANGE TOP GREASE FIRE, OBSERVE THE FOLLOWING\*:

A. SMOTHER FLAMES with a close-fitting lid, cookie sheet or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.
B. NEVER PICK UP A FLAMING PAN— You may be burned.
C. DO NOT USE WATER, including wet dishcloths or towels—a violent steam explosion will result.
D. Use an extinguisher ONLY if:
1. You know you have a Class ABC extinguisher, and you already know how to operate it.
2. The fire is small and contained in the area where it started.
3. The fire department is being called.
4. You can fight the fire with your back to an exit.
* Based on “Kitchen Fire Safety Tips” published by NFPA.

GE Profile JV965DCC - WARNING — TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A RANGE TOP GREASE FIRE, OBSERVE THE FOLLOWING\*: - 1

SAFETY PRECAUTIONS

WARNING — TO REDUCE THE RISK OF A RANGE TOP GREASE FIRE:

A. Never leave surface units unattended at high settings. Boilovers cause smoking and greasy spillovers that may ignite. Heat oils slowly on low or medium settings.
B. Always turn hood ON when cooking on high heat or when flambéing food (i.e. Crepes Suzette, Cherries Jubilee, Peppercorn Beef Flambé).
C. Clean ventilating fans frequently. Grease should not be allowed to accumulate on fan or filter.
D. Use proper pan size. Always use cookware appropriate for the size of the surface element.

WARNING — TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:

A. Installation work and electrical wiring must be done by qualified person(s) in accordance with all applicable codes and standards, including fire-rated construction.
B. Sufficient air is needed for proper combustion and exhausting of gases through the flue (chimney) of fuel burning equipment to prevent back drafting. Follow the heating equipment manufacturer's guidelines and safety standards such as those published by the National Fire Protection Association (NFPA), the American Society for Heating, Refrigeration and Air Conditioning Engineers (ASHRAE) and the local code authorities.
C. When cutting or drilling into wall or ceiling, do not damage electrical wiring and other hidden utilities.
D. Ducted fans must always be vented to the outdoors.

WARNING — TO REDUCE THE RISK OF FIRE, USE ONLY METAL DUCTWORK.

Do not attempt to repair or replace any part of your hood unless it is specifically recommended in this manual. All other servicing should be referred to a qualified technician.

GE Profile JV965DCC - WARNING — TO REDUCE THE RISK OF FIRE, USE ONLY METAL DUCTWORK. - 1

READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.

READ AND SAVE THESE INSTRUCTIONS

Using the hood controls.

Throughout this manual, features and appearance may vary from your model.

GE Profile JV965DCC - Using the hood controls. - 1

text_image FAN OFF LO MED LO MED HI HI LIGHT OFF HI NITE 1 2

1 FAN Control

Turn the FAN speed control to LO, MED LO, MED HI or HI, as needed.

Continuous use of the fan system while cooking helps keep the kitchen comfortable and less humid. It also reduces cooking odors and soiling moisture that create a frequent need for cleaning.

NOTE: When the fan is operating on the LO setting, it will be very quiet. Always make sure that the fan is turned OFF when you are finished in the kitchen.

2 LIGHT Control

Turn the LIGHT control to HI for bright light while cooking. Turn to NITE for use as a night light.

Be sure electrical power is off and all surfaces are cool before cleaning or servicing any part of the vent hood.

GE Profile JV965DCC - LIGHT Control - 1

natural_image 3D diagram of a geometric structure with a shaded rectangular element and directional arrows, no text or symbols present.

If it ever becomes necessary to replace the metal grease filters, they may be ordered from your GE supplier.

Heavy-duty commercial filters may also be used in place of the filters.

For 30"hoods, order Kit no. JXBF30SS.

For 36"hoods, order Kit no. JXBF36SS.

To order, call 800.626.2002.

Reusable Metal Grease Filters

The hood has 2 metal reusable grease filters.

The metal filters trap grease released by foods on the cooktop. They also help prevent flaming foods on the cooktop from damaging the inside of the hood.

For this reason, the filters must ALWAYS be in place when the hood is used. The grease filters should be cleaned once a month, or as needed.

To clean the grease filters, soak them and then swish them around in hot water and detergent. Don't use ammonia or ammonia products because they will darken the metal. Do not use abrasives or oven cleaners. Light brushing can be used to remove embedded dirt. Rinse, shake and let them dry before replacing. They may also be cleaned in an automatic dishwasher.

To remove:

Grasp the filter handle and pull it up, forward and out.

To replace:

1 Hold the filter at the bottom with the handle.

2 Place the top end of the filter against the inside front of the hood.

3 Slide it up until it stops and push the bottom end back until it snaps into place.

Painted Surfaces (on some models)

To clean the hood surface, use a hot, damp cloth with a mild detergent suitable for painted surfaces. Use a clean, hot, damp cloth to remove soap. Dry with a dry, clean cloth.

Do not use steel-wool pads or other abrasive cleaners. They will scratch the surface.

Stainless Steel Surfaces (on some models)

Do not use a steel wool pad; it will scratch the surface.

To clean the stainless steel surface, use warm sudsy water or a stainless steel cleaner or polish. Always wipe the surface in the direction of the grain. Follow the cleaner instructions for cleaning the stainless steel surface.

To inquire about purchasing stainless steel appliance cleaner or polish, or to find the location of a dealer nearest you, please call our toll-free number:

National Parts Center

800.626.2002

ge.com

Care and cleaning of the vent hood.

Be sure electrical power is off and all surfaces are cool before cleaning or servicing any part of the vent hood.

GE Profile JV965DCC - Care and cleaning of the vent hood. - 1

text_image Receptacle Socket Bulb Glass cover

Hood Lights

NOTE: The glass cover should be removed only when cold. Wearing latex gloves may offer a better grip.

CAUTION: Before replacing your light bulb, disconnect the electrical power to the hood at the main fuse or circuit breaker panel.

Be sure to let the light cover and bulb cool completely.

For your safety, do not touch a hot bulb with bare hands or a damp cloth.

To remove:

1 Turn the glass cover counterclockwise until the glass cover clears the socket.
2 Using gloves or a dry cloth, remove the bulb by pulling it straight out.

To replace:

1 Use a new 12-volt, 20-watt (maximum) Halogen bulb for a G-4 base.
2 Using gloves or a dry cloth, remove the new bulb from its packaging.

NOTE: Do not touch the new halogen bulb with bare fingers. Touching the bulb with bare fingers will significantly reduce the life of the bulb.

GE Profile JV965DCC - To replace: - 1

text_image Receptacle Use gloves or cloth

3 Push the bulb straight into the receptacle all the way.
4 Place the glass cover onto the socket and turn clockwise until secure.
For improved lighting, clean the glass cover frequently using a damp cloth. This should be done when the hood is completely cool.
5 Reconnect electrical power to the hood.

Installation Instructions

Range Hoods

Questions? Call 800.GE.CARES (800.432.2737) or Visit our Website at:ge.com

BEFORE YOU BEGIN

Read these instructions completely and carefully.

  • IMPORTANT – Save these instructions for local inspector's use.
  • IMPORTANT – Observe all governing codes and ordinances.
  • Note to Installer – Be sure to leave these instructions with the Consumer.
  • Note to Consumer – Keep these instructions for future reference.
  • Skill Level – Installation of this vent hood requires basic mechanical and electrical skills.
  • Completion time - 1 to 3 hours.
  • Proper installation is the responsibility of the installer.
  • Product failure due to improper installation is not covered under the Warranty.

CAUTION:

Due to the weight and size of these vent hoods and to reduce the risk of personal injury or damage to the product, TWO PEOPLE ARE REQUIRED FOR PROPER INSTALLATION.

FOR YOUR SAFETY:

Before beginning the installation, switch power off at service panel and lock the service disconnecting means to prevent power from being switched on accidentally. When the service disconnecting means cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel.

PRODUCT DIMENSIONS
GE Profile JV965DCC - FOR YOUR SAFETY: - 1

text_image 12" 18" 21" 29-7/8"

30" Models
Requires a 30" Wide Opening

GE Profile JV965DCC - FOR YOUR SAFETY: - 2

text_image 12" 18" 21" 35-7/8"

36" Models
Requires a 36" Wide Opening

INSTALLATION CLEARANCES

These vent hoods are designed to be installed onto a wall. They may be installed beneath a soffit or cabinet.

- Install these hoods 24" Min. to 36" Max. above the cooking surface.

GE Profile JV965DCC - INSTALLATION CLEARANCES - 1

text_image SOFFIT INSTALLATION SOFFIT 24" MIN. 36" MAX.

In this installation the ductwork running from the top of the hood will be concealed in the soffit or upper cabinetry.

GE Profile JV965DCC - INSTALLATION CLEARANCES - 2

text_image WALL MOUNT INSTALLATION 24" MIN. 36" MAX.

For this installation, a decorative duct cover is available to conceal the ductwork running from the top of the hood. Use of the duct cover requires special consideration to the installation height above the countertop. See page 12 for details.

OPTIONAL ACCESSORIES

Duct Cover

A Decorative duct cover is available to accommodate 8 to 10 ft. ceiling heights. The duct cover will expand from 12" Min. or 24" to 34" Max. height.

  • The duct cover conceals the ductwork running from the top of the hood to the ceiling.
  • The duct cover accessory fits both 30" and 36" wide models. Order the duct cover accessory at the same time as the vent hood. All accessories should be on site at the time of hood installation.

Order the correct color to match your model:

JXCHBB - Black, JXCHWW - White, JXCHCC - Bisque, JXCHSS - Stainless Steel.

GE Profile JV965DCC - Duct Cover - 1

text_image 2 Wood Screws 2 Washers 2 Wall Fasteners 4 Phillips Head Screws 2-Piece Duct Cover With Ceiling Bracket 2 Phillips Head Decorative Screws Ceiling Bracket

Commercial Filter Kit

Use this kit to replace supplied filters. JXBF30SS, Commercial Filter Kit for 30" wide models. JXBF36SS, Commercial Filter Kit for 36" wide models. Includes 2 commercial filters and 2 drip trays.

GE Profile JV965DCC - Commercial Filter Kit - 1

text_image 2 Drip Trays 2 Baffle Filters

ADVANCE PLANNING

Ductwork Planning

  • This hood may be vented vertically through upper cabinets, soffit or ceiling. A duct transition piece is supplied for vertical exhaust. Use locally supplied elbows to vent horizontally through the rear wall. See page 13.
  • Determine the exact location of the vent hood.
  • Plan the route for venting exhaust to the outdoors.
  • Use the shortest and straightest duct route possible. For satisfactory performance, duct run should not exceed 100 equivalent length for any duct configurations.
  • Refer to "Duct Fittings" chart to compute the maximum permissible length for duct runs to the outdoors.
  • Use metal ductwork only.
  • A transition piece for 7'' round duct is supplied. Use 7'' round duct or you may use 3 - 1 / 4'' × 12'' rectangular.
  • Install a wall cap or roof cap with damper at the exterior opening. Order the wall or roof cap and any transition needed in advance.

Kit - JXDW1

Order kit JXDW1 if your installation requires horizontal ducting from the top of the hood through the back wall and:

  • You have an 8 ft. ceiling and need to use a JXCH Series Chimney Cover, or
  • You have a 12" cabinet or 12" soffit that the hood is to be mounted beneath.

This kit provides a duct transition from 7" round to 3¼" x 10" rectangular for through-the-wall venting.

Wall Framing for Adequate Support

  • This vent hood is heavy. Adequate structural support must be provided. The hood must be secured to vertical studs in the wall. See page 14.
  • We strongly recommend that the vent hood with duct cover be on site before final framing and wall finishing. This will also help to accurately locate the ductwork and electrical service.

DUCT FITTINGS

Follow these guidelines for proper duct sizing in the ducting charts.

DUCTING CHART - 30" and 36" Models

Equivalent Length in Feet For 7" Round Duct

GE Profile JV965DCC - DUCT FITTINGS - 1

line | Configuration | Air Volume in CFM | | ------------------- | ----------------- | | 7" Round 90 Elbow | 600 | | 7" Roof Cap | 400 |

MAXIMUM DUCT LENGTH: 7" dia. duct, should not exceed 100 equivalent feet.

DECORATIVE DUCT COVERS

A decorative duct cover is available to fit both model widths. The duct cover conceals the ductwork running from the top of the hood to the ceiling or soffit. The duct cover will fit 8 ft. to 10 ft. ceiling heights. See page 12 for details.

POWER SUPPLY

IMPORTANT – (Please read carefully)

WARNING:

FOR PERSONAL SAFETY, THIS APPLIANCE MUST BE PROPERLY GROUNDED.

Remove house fuse or open circuit breaker before beginning installation.

Do not use an extension cord or adapter plug with this appliance. Follow National electrical codes or prevailing local codes and ordinances.

Electrical supply

This vent hood must be supplied with 120V, 60Hz, and connected to an individual, properly grounded branch circuit, and protected by a 15 or 20 amp circuit breaker or time delay fuse.

  • Wiring must be 2 wire with ground.
  • If the electrical supply does not meet the above requirements, call a licensed electrician before proceeding.
  • Route house wiring as close to the installation location as possible in the ceiling, soffit or wall. See page 13 for details.
  • Connect the wiring to the house wiring in accordance with local codes.

Grounding instructions

The grounding conductor must be connected to a ground metal, permanent wiring system, or an equipment-grounding terminal or lead on the hood.

WARNING: The improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative if you are in doubt whether the appliance is properly grounded.

DUCT FITTINGS

Use this chart to compute maximum permissible lengths for duct runs to outdoors.

Note: Do not exceed maximum permissible equivalent lengths!

Maximum duct length: 100 foot for vent hoods.

Flexible ducting:

If flexible metal ducting is used, all the equivalent feet values in the table should be doubled. The flexible metal duct should be straight and smooth and extended as much as possible.

Do NOT use flexible plastic ducting.

Note: Any home ventilation system, such as a ventilation hood, may interrupt the proper flow of combustion air and exhaust required by fireplaces, gas furnaces, gas water heaters and other naturally vented systems. To minimize the chance of interruption of such naturally vented systems, follow the heating equipment manufacturer's guidelines and safety standards such as those published by NFPA and ASHRAE.

This Hood Must Use 7" Round Duct. It Can Transition To 3-1/4" x 12" Duct

Kit - JXDW1

Order kit JXDW1 if your installation requires horizontal ducting from the top of the hood through the back wall and:

  • You have an 8 ft. ceiling and need to use a JXCH Series Chimney Cover, or
  • You have a 12" cabinet or 12" soffit that the hood is to be mounted beneath.
    This kit provides a duct transition from 7" round to 3¼" x 10" rectangular for through-the-wall venting.

Using a smaller diameter duct size will reduce performance

Total

Equivalent Quantity Equivalent

Duct Piece Dimensions Length* Used Length

GE Profile JV965DCC - Using a smaller diameter duct size will reduce performance - 1

7" Round, 1 ft.

straight (per foot

length)

GE Profile JV965DCC - Using a smaller diameter duct size will reduce performance - 2

3-1/4" x 12"

straight (per foot

1 ft.

length)

GE Profile JV965DCC - Using a smaller diameter duct size will reduce performance - 3

7" 90° elbow

14 ft.

GE Profile JV965DCC - Using a smaller diameter duct size will reduce performance - 4

7" 45° elbow 9 ft.

GE Profile JV965DCC - Using a smaller diameter duct size will reduce performance - 5

3-1/4" x 12"

90^ elbow

15 ft.

GE Profile JV965DCC - Using a smaller diameter duct size will reduce performance - 6

3-1/4" x 12"

45^ elbow

9 ft.

GE Profile JV965DCC - Using a smaller diameter duct size will reduce performance - 7

3-1/4" x 12"

90^ flat elbow

36 ft.

GE Profile JV965DCC - Using a smaller diameter duct size will reduce performance - 8

7" round to

3-1/4" x 12"

transition

1 ft.

GE Profile JV965DCC - Using a smaller diameter duct size will reduce performance - 9

3-1/4" x 12" to 7" round

transition

1 ft.

GE Profile JV965DCC - Using a smaller diameter duct size will reduce performance - 10

7" round to

3-1/4" x 12"

transition 90° elbow

4 ft.

GE Profile JV965DCC - Using a smaller diameter duct size will reduce performance - 11

3-1/4" x 12" to 7" round

transition 90° elbow

4 ft.

GE Profile JV965DCC - Using a smaller diameter duct size will reduce performance - 12

7" Round

wall cap

with damper

28 ft. (21 ft. without damper)

GE Profile JV965DCC - Using a smaller diameter duct size will reduce performance - 13

3-1/4" x 12"

wall cap with

damper

26 ft. (19 ft. without damper)

GE Profile JV965DCC - Using a smaller diameter duct size will reduce performance - 14

7" Round

roof cap

39 fl.

GE Profile JV965DCC - Using a smaller diameter duct size will reduce performance - 15

Round

roof vent

24 ft.

*Actual length of straight duct plus duct fitting equivalent.

Equivalent length of duct pieces are based on actual tests conducted by GE Evaluation Engineering and reflect requirements for good venting performance with any ventilation hood.

Total Duct Run ____

TOOLS AND MATERIALS REQUIRED (NOT SUPPLIED)

GE Profile JV965DCC - TOOLS AND MATERIALS REQUIRED (NOT SUPPLIED) - 1
Pencil and tape measure

GE Profile JV965DCC - TOOLS AND MATERIALS REQUIRED (NOT SUPPLIED) - 2
Phillips and Flat blade screwdrivers

GE Profile JV965DCC - TOOLS AND MATERIALS REQUIRED (NOT SUPPLIED) - 3
Duct tape

GE Profile JV965DCC - TOOLS AND MATERIALS REQUIRED (NOT SUPPLIED) - 4

natural_image Line drawing of an electric drill with a drill bit and probe (no text or symbols on the diagram itself)

Electric drill with 1/8" and 3/8" bits

GE Profile JV965DCC - TOOLS AND MATERIALS REQUIRED (NOT SUPPLIED) - 5
1/4" pivoting hex socket

GE Profile JV965DCC - TOOLS AND MATERIALS REQUIRED (NOT SUPPLIED) - 6
Spirit level

GE Profile JV965DCC - TOOLS AND MATERIALS REQUIRED (NOT SUPPLIED) - 7
Safety glasses

GE Profile JV965DCC - TOOLS AND MATERIALS REQUIRED (NOT SUPPLIED) - 8
Flashlight

GE Profile JV965DCC - TOOLS AND MATERIALS REQUIRED (NOT SUPPLIED) - 9
UL Listed Wire nuts

GE Profile JV965DCC - TOOLS AND MATERIALS REQUIRED (NOT SUPPLIED) - 10
Pliers

GE Profile JV965DCC - TOOLS AND MATERIALS REQUIRED (NOT SUPPLIED) - 11
Hammer

GE Profile JV965DCC - TOOLS AND MATERIALS REQUIRED (NOT SUPPLIED) - 12
Metal Snips

GE Profile JV965DCC - TOOLS AND MATERIALS REQUIRED (NOT SUPPLIED) - 13
Wire Cutter/Stripper

GE Profile JV965DCC - TOOLS AND MATERIALS REQUIRED (NOT SUPPLIED) - 14

GE Profile JV965DCC - TOOLS AND MATERIALS REQUIRED (NOT SUPPLIED) - 15
Saber saw or Key Hole Saw

GE Profile JV965DCC - TOOLS AND MATERIALS REQUIRED (NOT SUPPLIED) - 16
Ladder

GE Profile JV965DCC - TOOLS AND MATERIALS REQUIRED (NOT SUPPLIED) - 17
Allen Wrench

Additional Materials:

• 120V 60Hz. 15 or 20 Amp, 2 wire with ground.
Properly grounded branch circuit.
- Strain relief for junction box.
- 7" round metal duct or 3-1/4" x 12" rectangular duct, length to suit installation.

REMOVE THE PACKAGING

  • Lift out the wooden crossmember, as well as the top protective carton.
  • Lift out the four "L" shaped polystyrene protection profiles.
  • Remove the protection moldings around the smaller carton box.
  • Remove the small box housing the motor.
  • Lift the hood out of the box.

CAUTION: Lift hood by grasping the outside edges of the inlet opening of the hood. Do not lift hood by the exhaust opening divider—damage will occur!

GE Profile JV965DCC - REMOVE THE PACKAGING - 1

text_image Wood Mounting Support Hood Motor Parts Package

Shipping Carton

  • Remove shipping screws holding the wood mounting piece to the back side of the hood. Set aside wood mounting piece and screws for later installation. Do not discard.
  • Remove the "Shaped carton insert.
  • Remove parts package from the "Viaped cardboard insert.
  • Remove junction box cover and knockout.
    • Install strain relief onto back or top of hood.
  • Remove all tape and packing material from the hood, duct transition and motor.

PARTS PROVIDED

Locate the hardware accessory box packed with the hood and check contents.

GE Profile JV965DCC - PARTS PROVIDED - 1

2 Aluminum Grease Filters
GE Profile JV965DCC - PARTS PROVIDED - 2

GE Profile JV965DCC - PARTS PROVIDED - 3
Screws, wall fasteners, washers

GE Profile JV965DCC - PARTS PROVIDED - 4

GE Profile JV965DCC - PARTS PROVIDED - 5

GE Profile JV965DCC - PARTS PROVIDED - 6

natural_image Isometric line drawing of a mechanical component with a cylindrical top and flanged base (no text or symbols)

2 Control Knobs

GE Profile JV965DCC - PARTS PROVIDED - 7

natural_image Technical line drawing of a mechanical component labeled 'Filter Support' (no other text or symbols)

Duct Transition with Damper

DUCT COVER REQUIREMENTS

We recommend that the vent hood and decorative duct cover (if used) be on site before final framing and wall finishing. This will help to accurately locate studs, ductwork and electrical service. Read these instructions to determine if the duct cover accessory can be used for your installation situation.

Duct Cover Accessory:

  • Use the decorative duct cover to conceal ductwork running from the top of the hood to the ceiling.
  • The duct cover accessory consists of 2 pieces. The outside piece is 12'' high, the inside piece is 22'' . Nested together they are 24'' min., expanding to a total maximum height of 34'' .
  • The outside piece can be used alone to fill a 12" height.
  • For heights over 12", the ceiling bracket must be installed to secure the cover at the top.

To avoid unsightly gaps, plan the hood installation height for duct cover use.

- The cover will fit a 12'' min. height from the top of the hood to the ceiling, - or 24'' min. and expanding up to 34'' from the top of the hood to the ceiling.

THE DUCT COVER CANNOT BE USED WHEN THE DISTANCE ABOVE THE TOP OF THE HOOD IS BETWEEN 12" AND 24".

GE Profile JV965DCC - Duct Cover Accessory: - 1

text_image 22" 12" 12" 11" 12"

Review the following examples to ensure a trouble free installation using the duct cover accessory.

8 ft. Ceilings: The hood must be installed at 30" above the cooking surface (or 66" above the floor). The duct cover will not fit if the hood is installed at a lower or higher height. Use the outside 12" section, discard the inside section.

GE Profile JV965DCC - Duct Cover Accessory: - 2

text_image 8 ft. Ceiling 12" 30"

9 ft. Ceiling
GE Profile JV965DCC - Duct Cover Accessory: - 3

text_image 30" 24"

GE Profile JV965DCC - Duct Cover Accessory: - 4

text_image 24" 30"

9 ft. Ceilings: Install the hood 24" min. and up to a maximum of 30" above the cooking surface. The duct cover will expand to reach ceiling height.

GE Profile JV965DCC - Duct Cover Accessory: - 5

text_image 10 ft. 34" 32"

GE Profile JV965DCC - Duct Cover Accessory: - 6

text_image teiling 30" 36" Max.

10 ft. Ceilings: Install the hood 32" min. to 36" max. above the cooking surface. The duct cover will expand to a maximum of 34" above the top of the hood to meet the ceiling.

DETERMINE HOOD, DUCTWORK AND WIRING LOCATIONS

  • Measure desired distance from the bottom of the hood to the cooking surface, 24" min. to 36" Max. Refer to the previous page if the accessory duct cover will be used.
  • Use a level to draw a horizontal line indicating the bottom of the hood.
  • Use a level to draw the cooktop centerline location.
  • Measure 15-3/8" up from the horizontal line for the bottom of the hood. Draw another horizontal line.
  • Measure 18" up from the line for the bottom of the hood, draw another horizontal line to indicate the top of the hood.

FOR VERTICAL (Straight Up) DUCTING:

  • If venting out the ceiling, extend the centerline forward on the ceiling.
  • Measure 6-7/8" from drywall to mark centerline for a 7-1/2" dia. duct hole on the ceiling.
  • If drywall is not present, add drywall thickness to the 6 - 7 / 8'' dimension.

Venting through a soffit or upper cabinet.

  • Follow the same procedure for ceiling ducting to cut the 7-1/2" dia. hole through the top of the cabinet or soffit.
  • See Step 4, page 5 for details to cut opening for duct transition.

GE Profile JV965DCC - Venting through a soffit or upper cabinet. - 1

text_image 6-7/8" Centerline To Wall FOR CEILING VENT DUCTING Electrical 7-1/2" Dia. Hole Centerline 8" Min. Above Top of Hood FOR WALL VENT DUCT Top of Hood Wood Support Electrical 18" Bottom of Hood 15-3/8"

FOR DUCTING THROUGH REAR WALL:

- Measure the supplied duct transition with any straight run length of duct used, plus 90^ elbow height. Draw a horizontal line on the wall intersecting the centerline.

House Wiring Location:

- The junction box is fastened to the back of the hood on the right side. See illustrations for hood knockout locations.

Note: The junction box can be relocated to the inside top of the hood.

House wiring may enter the junction box from the rear or the top of the hood at the right side.

To route house wiring through the ceiling or soffit:

-Cut a hole approximately 1" dia., 5-7/8" forward on the ceiling, 11-1/8" to the right of the centerline for 30" models or 14-1/8" to the right of the centerline for 36" models.

To route house wiring through the wall:

-Cut a hole approximately 1" dia., 10-1/16" down from the top of the hood, 11-1/8" to the right of the centerline for 30" models or 14-1/8" to the right of the centerline for 36" models.

- Remove top or rear knockout depending on your installation.

GE Profile JV965DCC - To route house wiring through the wall: - 1

text_image 14-1/8" for 36" Models 11-1/8" for 30" Models 5-7/8" Knockout Locations 10-1/16" 14-1/8" for 36" models 11-1/8" for 30" models

1 INSTALL HOOD SUPPORT

IMPORTANT: Framing must be capable of supporting 100 lbs.

- Locate at least 2 vertical studs at the wood mounting location by tapping drywall with a hammer or use a stud finder.

- Center the supplied wood horizontal support, left to right and below the marked line.

GE Profile JV965DCC - IMPORTANT: Framing must be capable of supporting 100 lbs. - 1

text_image 7" Min. Opening for Ductwork 15-3/8" 24" to 36" Wood Support Centerline of Installation Space

- Drill 1/8 "pilot holes through the support, drywall and into the studs. Secure the support to 2 or more vertical studs with supplied wood screws.

IMPORTANT: Screws must penetrate at least 1-1/2" into vertical studs. Countersink screws into support.

GE Profile JV965DCC - IMPORTANT: Framing must be capable of supporting 100 lbs. - 2

text_image C 13-1/16" 1/4" Gap

- Install mounting screws in the center of the wood support, 13-1/16" from the centerline. The screws should protrude forward 1/4". This 1/4" gap will provide clearance to hang the hood.

2 INSTALL TRANSITION

IMPORTANT: Remove shipping tape from damper and check that damper moves freely.

GE Profile JV965DCC - INSTALL TRANSITION - 1

text_image Remove from eck that freely. Remove Shipping Tape on Damper Duct Transition Top of Hood
  • Place the transition piece over the hood exhaust. Secure transition to hood with 4 screws provided.
  • Use duct tape to seal the connection.

3 INSTALL HOOD ONTO WALL

  • Lift the hood and place over the wood support. The top keyhole slots in the hood should engage the protruding mounting screws. Allow the hood to slide down into position.
  • Pull house wiring through knockout at the rear or the top of the hood.
  • Check to be sure the hood is level and centered. The arrow shaped cutout in the back of the hood allows viewing the marked centerline.
  • Remove cover from junction box.

GE Profile JV965DCC - INSTALL HOOD ONTO WALL - 1

text_image 24" to 36" Centerline of Installation Space Cutout

Drill Bottom Mounting Hole Locations

  • Drill 1/8" pilot holes into the two lower mounting holes. Enlarge the holes if they did not enter studs to 3/8". Tap anchors for wall fasteners into bottom holes. Install screws by hand into the fasteners to allow anchors to expand against the wall. Remove screws.
  • Using two large flat washers (supplied), install wood screws or wall fastener screws, loosely, into lower mounting holes. Do not tighten.
  • Check hood level. Tighten upper screws. Tighten lower mounting screws.
  • For additional security, drive screws through the original wood support screw holes in the back of the hood.

4 Alternate Mounting Method INSTALL HOOD TO SOFFIT OR BENEATH CABINETS

SKIP THIS STEP IF USING WALL MOUNTING METHOD

IMPORTANT: Soffit framing must be capable of supporting 100 lbs.

When necessary, the hood may be installed so that it is supported by the soffit.

  • The soffit should be constructed with 2 x 4's.
  • Determine the installation location.
  • Continue the centerline forward on the bottom of the cabinet or soffit.

GE Profile JV965DCC - Alternate Mounting Method INSTALL HOOD TO SOFFIT OR BENEATH CABINETS - 1

text_image B A A φ "A" "

Centerline to Opening Center of Stud For Ductwork

30" Models14-1/2"10-3/4"W x 8-7/16"D
36" Models17-1/2"10-3/4"W x 8-7/16"D
  • Mounting screws must be secured to 2 x 4 studs (Dim. "A") at locations shown in the above chart.
  • Allow minimum opening (Dim. "B") to accommodate the duct transition in the soffit.

Rear Wall
GE Profile JV965DCC - Alternate Mounting Method INSTALL HOOD TO SOFFIT OR BENEATH CABINETS - 2

text_image 2-3/8" 5-3/8" 5-3/8" Φ 8-7/16"

Top View, Front Side

Cut a 10-3/4" x 8-7/16" hole through bottom of soffit or cabinet for duct transition as shown.

IMPORTANT: For additional support and to minimize vibration during operation, we strongly recommend that the hood also be secured to the back wall with wall fasteners.

GE Profile JV965DCC - Alternate Mounting Method INSTALL HOOD TO SOFFIT OR BENEATH CABINETS - 3

text_image 30" Models 2-9/16" 14-1/2" 14-1/2" 2-3/8" 10-3/4" 7-1/16" Φ 8-7/16" 2-1/4" 29-7/8" Top View, Front Side

GE Profile JV965DCC - Alternate Mounting Method INSTALL HOOD TO SOFFIT OR BENEATH CABINETS - 4

text_image 36" Models 2-9/16" 17-1/2" 17-1/2" 2-3/8" 10-3/4" 7-1/16" Φ 8-7/16" 2-1/4" 35-7/8" Top View, Front Side
  • Drill four 1/8'' pilot holes in locations shown.
  • If mounting to the underside of a cabinet with a recessed bottom, install shims to fill the gap.

B"
GE Profile JV965DCC - Alternate Mounting Method INSTALL HOOD TO SOFFIT OR BENEATH CABINETS - 5

text_image Cabinet or Soffit Transition 1/4" Gap Add Shims If Bottom Is Recessed Back Wall Engage Keyhole Slots and Push Back to Wall
  • Drive mounting screws into the studs until they protrude 1/4'' . This 1/4'' gap will provide clearance to engage the keyhole slots in the top of the hood.
  • Lift hood onto mounting screws. Slide back against the rear wall.
  • Pull house wiring through the knockout at the rear or the top of the hood.
  • Tighten mounting screws.

5 INSTALL CEILING BRACKET

The ceiling bracket must be installed when the duct cover is used to span 24" or more height above the hood. The bracket will hold the decorative duct cover in place at the top.

Note: The ceiling bracket is not required when using only the 12" section of the duct cover.

• Install the 2 small screws into the sides of the duct bracket. Remove the screws. Pre-tapping the holes will insure ease of final installation.
- Match center notch on the bracket to the centerline on the wall and flush against the ceiling.
• Mark the 2 screw hole locations.
- Drill 1/8'' pilot holes in marked bracket location.
- If pilot holes do not enter studs, enlarge the holes to 3/8'' and install wall fastener anchors.
- Secure the bracket to the rear wall with wood screws and washers. Use wall anchors if needed.

Note: Bracket has 2 sets of holes. Use larger holes for wall fasteners or wood screws with washers. Use smaller holes for wood screws with washers.
GE Profile JV965DCC - INSTALL CEILING BRACKET - 1

text_image Install Ceiling Bracket When Duct Cover is Used to Span 24" or More See Step 9 to Install Duct Cover

6 CONNECT DUCTWORK

  • Push duct over the end of the transition until it reaches the stop tabs.
    • Install ductwork, making connections in direction of airflow as illustrated.
  • Secure joints in ductwork with sheetmetal screws.
  • Wrap all duct joints with duct tape for an airtight seal.
  • Use duct tape to seal the flange connection.

GE Profile JV965DCC - CONNECT DUCTWORK - 1

text_image Duct Tape Over Seam and Screw Air Flow Screw Duct Tape Duct Stops Duct Tape Over Flange

CAUTION: Do not use sheet metal screws at the hood flange connection. Doing so will prevent proper damper operations. Seal connection with tape only.

GE Profile JV965DCC - CONNECT DUCTWORK - 2

INSTALL MOTOR 9 INSTALL DUCT

- Align and engage the slots in the blower assembly to the 3 hooks at the rear of the exhaust opening.

GE Profile JV965DCC - INSTALL MOTOR 9 INSTALL DUCT - 1

text_image Motor Attachment Bracket Motor Hooks

- Rotate motor upwards until it aligns with the attachment screw location.

GE Profile JV965DCC - INSTALL MOTOR 9 INSTALL DUCT - 2

natural_image Diagram of two cylindrical industrial tanks with directional arrows indicating movement or force (no text or symbols)

- Secure the motor to attachment bracket at the front of the opening with washer and screw provided.

- Plug the motor connector into the mating hood connector. See the illustration for the hood connector location. Touch the hood to locate and make the connection.

GE Profile JV965DCC - INSTALL MOTOR 9 INSTALL DUCT - 3

natural_image Technical line drawing of a mechanical component with an attached pin (no text or symbols)

IMPORTANT: Hold the connector so the two square corner terminals are at the top as you position the connector to plug it in.

GE Profile JV965DCC - INSTALL MOTOR 9 INSTALL DUCT - 4

CONNECT ELECTRICAL

Verify that power is turned off at the source.

WARNING: If house wiring is not 2-wire with a ground wire, a ground must be provided by the installer. When house wiring is aluminum, be sure to use U.L. approved anti-oxidant compound and aluminum-to-copper connectors.

GE Profile JV965DCC - CONNECT ELECTRICAL - 1

text_image A Remove Junction Box Cover B Check That White, Black and Green Hood Wires Are Threaded Thru Small Hole in Bracket C Insert Power Conduit Thru Strain Relief and Tighten D Use UL Listed Wire Nuts Ground White Black
  • Use wire nuts to connect incoming ground to green, white to white and black to black.
  • Push wires into junction box and replace cover. Be sure wires are not pinched.

COVERS

To install the 12" duct cover alone:

- Place the 12" section of the decorative duct cover on top of the hood. - Secure the cover to the top of the hood with 4 screws provided.

To install the 2-piece duct cover:

  • Place the 2-piece duct cover on top of the hood.
  • Secure the bottom cover to the top of the hood with 4 screws provided. See illustration, page 16.
  • Extend the inside section upwards to meet the ceiling and ceiling bracket.
  • Secure the duct cover to the bracket with the 2 small Phillips screws provided.

GE Profile JV965DCC - COVERS - 1

INSTALL FILTER SUPPORT

  • Tip filter support into the rear of the hood.
  • Insert support tabs into the slots at the rear of the hood.

GE Profile JV965DCC - INSTALL FILTER SUPPORT - 1

text_image Insert Tabs Into Slots

GE Profile JV965DCC - INSTALL FILTER SUPPORT - 2

text_image Install 2 Screws

- Secure the support to the hood with screws as shown.

11 INSTALL FILTERS

  • Remove protective film covering the filters.
  • Insert the filter into the "C" clips mounted to the top of the vertical front panel.
  • Tap the filter against one side to align with outside opening.
  • Pull the filter down into the lower slots at the bottom of the filter support.

GE Profile JV965DCC - INSTALL FILTERS - 1

text_image "C" Clip Junction Box Filters Filter Support

GE Profile JV965DCC - INSTALL FILTERS - 2

natural_image Simple diagram showing two panels with a downward arrow, no text or symbols present
  • To remove the filters, grasp the handle, push the filter up and pull forward.

11A INSTALL OPTIONAL COMMERCIAL FILTERS

- Remove supplied filters (if installed).

GE Profile JV965DCC - 11A INSTALL OPTIONAL COMMERCIAL FILTERS - 1

natural_image Line drawing of a hand holding a rectangular object on a line, with no text or symbols present.
  • Place the filter drip trays into the horizontal channel in the filter panel, located behind the filters. The grease will drain from the filters into these trays.
  • Insert the filter into the "C" clips mounted to the top of the vertical front panel.

GE Profile JV965DCC - 11A INSTALL OPTIONAL COMMERCIAL FILTERS - 2

natural_image Simple line drawing of a window with horizontal lines and a downward arrow, no text or symbols present
  • Position the filter in the lower slots at the bottom of the filter support.

12 INSTALL CONTROL KNOBS

GE Profile JV965DCC - INSTALL CONTROL KNOBS - 1

text_image FAN OFF LO MED LO MED HI HI LIGHT OFF HI NITE
  • Push control knobs onto the shafts.

13 FINALIZE INSTALLATION

- Refer to the operating instructions to test all controls.

Before you call for service...

GE Profile JV965DCC - Before you call for service... - 1

Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem Possible Causes What To Do
Fan does not operate when the switch is on circuitA fuse may be blown or a breaker tripped.Replace fuse or reset circuit breaker.
The blower connector is loose or not plugged into its mating and look up at the blower. If the blower connector connector. plug is loose or you see the connector dangling, the installer failed to plug it in securely. Although it is a blind connection, it is easy to plug in. See the Installation Instructions in this manual for the plug location and how to plug the connector in.
Fan fails to circulate air or moves air slower than normalExcessively soiled filters.Remove the filters, clean if necessary and replace them. If cleaning and replacing the filters does not correct the problem, call for service.

GE Service Protection Plus™

GE, a name recognized worldwide for quality and dependability, offers you Service Protection Plus™—comprehensive protection on all your appliances—No Matter What Brand!

Benefits Include:

  • Backed by GE
  • All brands covered
  • Unlimited service calls
  • All parts and labor costs included
    • No out-of-pocket expenses
    • No hidden deductibles
    • One 800 number to call

We'll Cover Any Appliance. Anywhere. Anytime.\*

You will be completely satisfied with our service protection or you may request your money back on the remaining value of your contract. No questions asked. It's that simple.

Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand! Plus there's no extra charge for emergency service and low monthly financing is available. Even icemaker coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable household products are protected against expensive repairs.

Place your confidence in GE and call us in the U.S. toll-free at 800.626.2224 for more information.

*All brands covered, up to 20 years old, in the continental U.S.

GE Profile JV965DCC - We'll Cover Any Appliance. Anywhere. Anytime.\* - 1

Cut here

Please place in envelope and mail to:

General Electric Company

Warranty Registration Department

P.O. Box 32150

Louisville, KY 40232-2150

Consumer Product Ownership Registration

Dear Customer:

Thank you for purchasing our product and thank you for placing your confidence in us.

We are proud to have you as a customer!

Follow these three steps to protect your new appliance investment:

1

Complete and mail

your Consumer

Product Ownership

Registration today.

Have the peace of mind of knowing we can contact you in the unlikely event of a safety modification.

2

After mailing the

registration below,

store this document

in a safe place. It

contains information

you will need should

you require service.

Our service number is

800.GE.CARES

(800.432.2737).

3

Read your Owner's

Manual carefully.

It will help you

operate your new

appliance properly.

Model Number Serial Number

GE Profile JV965DCC - Model Number Serial Number - 1

natural_image Two identical horizontal lines with tick marks, no text or symbols present

Important: If you did not get a registration card with your product, detach and return the form below to ensure that your product is registered, or register online at ge.com.

GE Profile JV965DCC - Important: If you did not get a registration card with your product, detach and return the form below to ensure that your product is registered, or register online at ge.com. - 1

Cut here

Consumer Product Ownership Registration

GE Profile JV965DCC - Consumer Product Ownership Registration - 1

Model Number Serial Number

GE Profile JV965DCC - Model Number Serial Number - 1

natural_image Two identical horizontal lines with tick marks, no text or symbols present

GE Profile JV965DCC - Model Number Serial Number - 2

text_image Mr. □ Ms. □ Mrs. □ Miss □ First Name Last Name

GE Profile JV965DCC - Model Number Serial Number - 3

text_image Street Address

GE Profile JV965DCC - Model Number Serial Number - 4

text_image Apt. # E-mail Address* ____

GE Profile JV965DCC - Model Number Serial Number - 5

text_image City State Zip Code

GE Profile JV965DCC - Model Number Serial Number - 6

text_image Date Placed In Use Month Day Year Phone Number

GE Profile JV965DCC - Model Number Serial Number - 7

GE Consumer & Industrial

Appliances

General Electric Company

Louisville, KY 40225

ge.com

* Please provide your e-mail address to receive, via e-mail, discounts, special offers and other important communications from GE Appliances (GEA).

□ Check here if you do not want to receive communications from GEA's carefully selected partners.

FAILURE TO COMPLETE AND RETURN THIS CARD DOES NOT DIMINISH YOUR WARRANTY RIGHTS.

For information about GEA's privacy and data usage policy, go to ge.com and click on "Privacy Policy" or call 800.626.2224.

GE Range Hood Warranty.

GE Profile JV965DCC - GE Range Hood Warranty. - 1

All warranty service provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule service, on-line, 24 hours a day, visit us at ge.com, or call 800.GE.CARES (800.432.2737). Please have serial number and model number available when calling for service.

Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty.

For The Period Of: GE Will Replace:

One Year

From the date of the

Any part of the range hood which fails due to a defect in materials or workmanship.

During this limited one-year warranty, GE will also provide, free of charge, all labor and

original purchase in-home service to replace the defective part.

What GE Will Not Cover:

■Service trips to your home to teach you how to use the product.
- Improper installation, delivery or maintenance.
Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially.
Replacement of house fuses or resetting of circuit breakers.

■ Damage to the product caused by accident, fire, floods or acts of God.
■Incidental or consequential damage caused by possible defects with this appliance.
■ Damage caused after delivery.
■ Product not accessible to provide required service.

EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service Location for service. In Alaska, the warranty excludes the cost of shipping or service calls to your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state's Attorney General.

Warrantor: General Electric Company. Louisville, KY 40225

GE Profile JV965DCC - What GE Will Not Cover: - 1

GE Appliances Website

ge.com

Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! For greater convenience and faster service, you can now download Owner's Manuals, order parts or even schedule service on-line.

GE Profile JV965DCC - GE Appliances Website - 1

Schedule Service ge.com

Expert GE repair service is only one step away from your door. Get on-line and schedule your service at your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours.

GE Profile JV965DCC - Schedule Service ge.com - 1

Real Life Design Studio ge.com

GE supports the Universal Design concept—products, services and environments that can be used by people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities and impairments. For details of GE's Universal Design applications, including kitchen design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.GEAC (800.833.4322).

GE Profile JV965DCC - Real Life Design Studio ge.com - 1

Extended Warranties ge.com

Purchase a GE extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. GE Consumer Home Services will still be there after your warranty expires.

GE Profile JV965DCC - Extended Warranties ge.com - 1

Parts and Accessories ge.com

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at 800.626.2002 during normal business hours.

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

GE Profile JV965DCC - Parts and Accessories ge.com - 1

Contact Us ge.com

If you are not satisfied with the service you receive from GF., contact us on our Website with all the details including your phone number, or write to: General Manager, Customer Relations

GE Appliances, Appliance Park

Louisville, KY 40225

GE Profile JV965DCC - Contact Us ge.com - 1

Register Your Appliance ge.com

Register your new appliance on-line—at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material.

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Brand : GE

Model : Profile JV965DCC

Category : Range hood