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ZDI15CWW - Ice machine GE - Free user manual and instructions

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USER MANUAL ZDI15CWW GE

Your new Monogram icemaker makes an eloquent statement of style, convenience and kitchen planning flexibility. Whether you chose it for its purity of design or the assiduous attention to detail, you'll find that your Monogram icemaker's superior blend of form and function will delight you for years to come.

The information on the following pages will help you operate and maintain your icemaker properly.

If you have any other questions, visit our Website at: ge.com

Contents

Care and Cleaning 11-13

Consumer Services 15

Controls and Features 8,9

Important Phone Numbers ..... 15

Model and Serial Numbers 2

Operating Instructions 10

Problem Solver 14

Product Registration 2

Repair Service 3

Safety Instructions 4-7

Warranty....Back Cover

Before using your icemaker

Read this manual carefully. It is intended to help you operate and maintain your new icemaker properly.

Keep it handy for answers to your questions.

If you don't understand something or need more help, there is a list of toll-free consumer service numbers included in the back section of this manual.

OR

Visit our Website at: ge.com

Write down the model & serial numbers

You'll find them on a label on the right wall of the ice storage bin.

These numbers are also on the Consumer Product Ownership Registration Card packed separately with your icemaker.

Before sending in this card, please write these numbers here:

Model Number

Serial Number

Use these numbers in any correspondence or service calls concerning your icemaker.

If you received a damaged icemaker

Immediately contact the dealer (or builder) that sold you the icemaker.

If you need service

To obtain service, see the Consumer Services page in the back of this manual.

We're proud of our service and want you to be pleased. If for some reason you are not happy with the service you receive, follow these steps.

For customers in the USA:

FIRST, contact the people who serviced your appliance. Explain why you are not pleased. In most cases, this will solve the problem.

NEXT, if you are still not pleased, write all the details—including your phone number—to:

Manager, Customer Relations

GE Appliances

Appliance Park

Louisville, KY 40225

For customers in Canada:

FIRST, contact the people who serviced your appliance. Explain why you are not pleased. In most cases, this will solve the problem.

NEXT, if you are still not pleased, write all the details—including your phone number—to:

Manager, Customer Relations

Camco Inc.

1 Factory Lane, Suite 310

Moncton, N.B. E1C 9M3

READ AND SAVE THESE INSTRUCTIONS

Before it is used, the icemaker must be properly installed and located as described in this manual.

A WARNING: To reduce the risk of fire, electrical shock or injury when using your icemaker, follow basic precautions including the following:

  • Never allow children to operate, play with or crawl inside the icemaker.
  • Never clean icemaker parts with flammable fluids. The fumes can create a fire hazard or explosion.
  • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. The fumes can create a fire hazard or explosion.
  • Be sure your icemaker is properly installed and grounded by a qualified technician in accordance with the Installation Instructions.
  • Do not attempt to repair or replace any part of your icemaker unless it is specifically recommended in this manual. All other servicing should be referred to a qualified technician.

  • Unplug the icemaker or disconnect power before cleaning, servicing or changing the light bulb. Failure to do so can result in death or electrical shock.

  • It is your responsibility to be sure your icemaker:

– has been installed where it is protected from the elements.
– is located so that the front is not blocked to restrict incoming or discharge air flow.
– is connected only to the proper kind of outlet, with the correct electric supply and grounding. A 115 volt, 60 Hz., 15 amp fused electrical supply is required.

NOTE: Time delay fuse or circuit breaker is recommended.

– is not used by anyone unable to operate it properly.
– is used only to do what icemakers are designed to do.
– is properly maintained.

LIRE ET CONSERVER CES INSTRUCTIONS

⚠ WARNING! Failure to follow these instructions can result in death, fire, or electrical shock.

Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For personal safety, this appliance must be properly grounded.

The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock hazard from this appliance.

Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded.

Where a standard 2-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet.

The icemaker should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate. This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires.

Never unplug your icemaker by pulling on the power cord. Always grip plug firmly and pull straight out from the outlet.

Repair or replace immediately all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end.

When moving the icemaker, be careful not to roll over or damage the power cord.

RACCORDEMENT ÉLECTRIQUE

Do not use an extension cord with this appliance.

RALLONGES

▲ DANGER: RISK OF CHILD ENTRAPMENT

GE ZDI15CWW - ▲ DANGER: RISK OF CHILD ENTRAPMENT - 1

Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigeration products are still dangerous... even if they will sit for “just a few days.” If you are getting rid of your old appliance, please follow these instructions to help prevent accidents.

Before You Throw Away Your Old Refrigeration Product:

• Take off the doors.
- Leave the shelves in place so that children may not easily climb inside.

⚠️ DANGER! RISQUES POUR LES ENFANTS

GE ZDI15CWW - ⚠️ DANGER! RISQUES POUR LES ENFANTS - 1

All refrigeration products contain refrigerants, which under federal law must be removed prior to product disposal. If you are getting rid of an old refrigeration product, check with the company handling the disposal about what to do.

RÉFRIGÉRANTS

Controls and Features

Icemaker
Remove packagingIMPORTANT: Do not remove any permanent instruction labels inside your icemaker or the Tech Sheet that is fastened behind the lower access panel.Remove tape and any labels from your icemaker before using (except the model and serial number label).To remove any remaining tape or glue, rub the area briskly with your thumb. Tape or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.Do not use sharp instruments, rubbing alcohol, flammable fluids or abrasive cleaners to remove tape or glue. These products can damage the surface of your icemaker. For more information, see Important Safety Instructions.
Clean before usingAfter you remove all of the packaging materials, clean the inside of your icemaker before using it.See the cleaning instructions in Care and Cleaning.
Set controls1. To start the normal ice making cycle, select ON.2. To stop icemaker operation, select OFF.NOTE: The CLEAN setting is used whenever solutions are circulated through the icemaker for cleaning. See Care and Cleaning.

Features of your icemaker

GE ZDI15CWW - Features of your icemaker - 1

text_image Light switch Control panel Cutter grid cover Water reservoir Ice retainer baffle Lower access panel Ice scoop Cleaning cycle light Ice level sensor Model & serial numbers Magnetic door catch

How your icemaker works

When you first start your icemaker, the water reservoir will fill and the system will rinse itself before starting to make ice. The rinsing process takes about five minutes.

Under normal operating conditions, the icemaker will cycle at preset temperatures. The ice level sensor located in the ice storage bin will monitor the ice levels.

IMPORTANT

  • If the water supply to the icemaker is turned off, be sure to set the icemaker control to OFF. Drain the water reservoir and leave the icemaker door open to allow it to dry completely.
  • Every time the icemaker is turned off, you MUST clean the icemaker system with Nickel Safe Ice Machine Cleaner. See Care and Cleaning—Icemaker system section for instructions.
  • The icemaker is designed to make clear ice from the majority of water sources on a daily basis. If your results are unsatisfactory, your water may need to be filtered or treated.

Making Ice

  1. Water is constantly circulated over a freezing plate. As the water freezes into ice, the minerals in the water are rejected. This produces a clear sheet of ice with a low mineral content.

GE ZDI15CWW - Making Ice - 1

natural_image Technical line drawing of a rectangular container with internal channels and mesh structure (no text or symbols)
  1. When the desired thickness is reached, the ice sheet is released and slides onto a cutter grid. The grid divides the sheet into individual cubes.

GE ZDI15CWW - Making Ice - 2

natural_image Line drawing of a mechanical assembly with grid and layered components (no text or symbols)
  1. The water containing the rejected minerals is drained after each freezing cycle.

  2. Fresh water enters the machine for the next ice making cycle.

  3. Cubes fall into the storage bin. When the bin is full, the icemaker shuts off automatically and restarts when more ice is needed. The ice bin is not refrigerated and some melting will occur. The amount of melting varies with room temperature.

GE ZDI15CWW - Making Ice - 3

natural_image Line drawing of a tray with blocks and scattered blocks, no text or symbols present

NOTE: As the room and water temperatures vary, so will the amount of ice produced and stored. This means that higher operating temperatures result in reduced ice production.

Unplug the icemaker before cleaning.

Caring for your icemaker

The icemaker MUST be regularly inspected and cleaned to keep it operating at peak efficiency. Every time the icemaker is turned off, you MUST clean the icemaker system with Nickel Safe Ice Machine Cleaner. Nickel Safe Ice Machine Cleaner by Nu Calgon is available at appliance repair shops, or through GE Parts and Accessories. Order part number WX08X42870. In the U.S.A., call 800.626.2002 or visit ge.com. In Canada, call 1.888.880.3030.

IMPORTANT: Do not follow the cleaning directions that are printed on the cleaner bottle. Do not use the suggested amounts, but use the entire bottle to clean the unit. See Care and Cleaning—Icemaker system section.

Both the ice making system and the air cooled condenser need to be cleaned regularly. The minerals rejected from the circulating water during the freezing cycle will eventually form a hard scaly deposit in the water system which prevents a rapid release of the ice from the freezing plate.

Clean the ice and water system periodically to remove mineral scale buildup. Frequency of cleaning depends on water hardness. With hard water (15 to 20 grains/gal. [4 to 5 grains/liter]), cleaning may be required as frequently as every 6 months.

Exterior surfaces

Door handles and trim—Clean with a cloth dampened with soapy water. Dry with a soft cloth.

Keep the outside clean. Wipe with a clean cloth lightly dampened with mild liquid dish detergent. Dry with a clean, soft cloth. Do not wipe the icemaker with a soiled dish cloth or wet towel. These may leave a residue that can damage the finish. Do not use scouring pads, powdered cleaners, bleach or cleaners containing bleach because these products can scratch and damage the finish.

Stainless steel—Regularly clean and polish the stainless steel door panels and handles (on some models) with a commercially available stainless steel cleaner such as Stainless Steel Magic ^™ to preserve and protect the fine finish. Stainless Steel Magic is available through GE Parts and Accessories, 800.626.2002, or ge.com. Order part number WX10X15.

Do not use appliance wax or polish on the stainless steel.

Icemaker system

  1. Push the selector switch to OFF.
  2. Wait 5 to 10 minutes for the ice to fall into the storage bin. Remove all ice from the storage bin.
  3. Unscrew the drain cap from the bottom of the water reservoir located inside the storage bin as shown. Allow the water to drain completely.

GE ZDI15CWW - Icemaker system - 1

text_image Drain cap Water reservoir
  1. Replace the drain cap.
  2. Use the entire 16 oz. bottle of Nickel Safe Ice Machine Cleaner rather than the amount suggested on the bottle. Follow all safety precautions on the bottle. Pour one bottle of solution into the water reservoir. Fill the bottle twice with tap water and pour it into the water reservoir.

Nickel Safe Ice Machine Cleaner by Nu Calgon is available at appliance repair shops, or through

GE Parts and Accessories. Order part number WX08X42870. In the U.S.A., call 800.626.2002 or visit ge.com. In Canada, call 1.888.880.3030.
6. Push the selector switch to CLEAN. The light will turn on, indicating that the cleaning cycle is in process.

GE ZDI15CWW - Icemaker system - 2

GE ZDI15CWW - Icemaker system - 3

  1. When the indicator light turns off (approximately 45 minutes), the cleaning cycle is complete. During the cleaning cycle, the system will both clean and rinse itself.
  2. After the cleaning cycle is complete, remove the drain cap from the water reservoir to see if any cleaning solution, green in color, is left in the water reservoir. If cleaning solution drains from the water reservoir, you should run the clean cycle again.

NOTE: Severe scale buildup may require repeated cleaning with a fresh quantity of cleaning solution.

  1. Push the selector switch to ON to resume ice production.

Condenser

For best performance, brush or vacuum lint and dirt from the condenser once a year.

A dirty or clogged condenser:

• Prevents proper airflow.
- Reduces ice making capacity.
- Causes higher than recommended operating temperatures which may lead to component failure.

  1. Unplug the icemaker or disconnect power.
  2. Remove the 2 screws in the lower access panel and the 2 screws from the base grille area of the front panel support. Pull forward to remove the lower access panel.
  3. Pull the bottom forward and then pull down to remove the lower access panel.

GE ZDI15CWW - A dirty or clogged condenser: - 1

natural_image Line drawing of two hands installing or adjusting a rectangular panel on a wall (no text or symbols)
  1. Remove dirt and lint from the condenser fins and the unit compartment with a brush attachment attached to a vacuum cleaner.

GE ZDI15CWW - A dirty or clogged condenser: - 2

natural_image Illustration of a hand inserting a component into a rack-mounted air vent (no text or symbols visible)
  1. Replace the lower access panel using the 4 screws.
  2. Plug in the icemaker or reconnect power.

Light bulb replacement

The icemaker has a light bulb in the top of the storage bin. To replace it, open the bin door and follow these instructions:

  1. Unplug the icemaker or disconnect power.
  2. Remove the 3 screws that hold the cutter grid cover in place. Reach behind the control panel and pull the light bulb down.
  3. Replace with a 12-volt wedge base-type bulb (automotive #917). Locate the light bulb receptacle at the top behind the control panel. Align the flat edge of the light bulb with the receptacle and snap the bulb into place.
  4. Replace the cutter grid cover with the 3 screws.

  5. Plug in the icemaker or reconnect power.

GE ZDI15CWW - Light bulb replacement - 1

natural_image Line drawing of a hand holding a small object with a circular opening, no text or symbols present

Vacation and moving

To shut down the icemaker:

  1. Unplug the icemaker or disconnect power.
  2. Remove all ice from the storage bin.
  3. Shut off the water supply.
  4. Remove the 2 screws in the lower access panel and the 2 screws from the base grille area of the front panel support. Pull forward to remove the lower access panel.

GE ZDI15CWW - To shut down the icemaker: - 1

natural_image Line drawing of two hands installing or adjusting a rectangular panel on a wall (no text or symbols)
  1. Disconnect the inlet and outlet lines to water valve. Allow these lines to drain and then reconnect to the valve.
  2. Replace the lower access panel and screws. Drain water from water reservoir by removing the drain cap. Also, remove water from drain line. Leave the door open to allow the icemaker and water reservoir to dry out completely.
  3. Before using again, clean the icemaker and storage bin.

IMPORTANT: Every time the icemaker is turned off, you MUST clean the icemaker system with the Nickel Safe Ice Machine Cleaner. See Care and Cleaning—Icemaker system section for instructions.

  1. Plug in the icemaker or reconnect power.

NOTE: All components of the icemaker are permanently lubricated at the factory. They should not require any additional oiling throughout the normal life of the machine.

Reverse Osmosis system

IMPORTANT: The performance of the icemaker may be affected when connected to a Reverse Osmosis system. An RO system may also reduce water pressure and affect the fill cycle, which is dependent on time and flow. The reduced water pressure (less than 20 psi) may cause the reservoir not to fill and flush properly during the ice making cycle.

Do not use copper tubing when the icemaker is connected to a Reverse Osmosis water system.

Questions?

Use this problem solver!

PROBLEM POSSIBLE CAUSE
ICEMAKER DOES NOT OPERATEPower cord is not plugged into a live outlet.The control is set at OFF.The fuse is blown/circuit breaker is tripped. Replace fuse or reset the breaker.
ICE CUBES HAVE ODOR/TASTEHigh mineral content in the water supply. Water may need to be filtered or treated.Food items stored in ice bin. Do not store any foods in the ice bin.Packaging materials were not removed. Make sure that all packaging materials were removed at the time of installation.Ice storage bin needs cleaning.Scale has built up in the icemaker. If there is white scale buildup in the icemaker's water or freezing system, you should clean the icemaker. See Care and Cleaning-Icemaker System.
ICEMAKER IS ON, BUT DOESN'T PRODUCE ICEThe control is set at OFF.Water supply is not connected.Condenser is dirty. Dirt or lint may be blocking the airflow through the condenser. See Care and Cleaning-Condenser.Scale has built up in the icemaker. If there is white scale buildup in the icemaker's water or freezing system, you should clean the icemaker. See Care and Cleaning-Icemaker System.Check for a kink in the drain hose from the ZPK1 Drain Pump Kit to the house drain.Water supply has been interrupted.Have a plumber check for a clogged water valve.Room temperature is colder than normal. Room temperature must be above 55°F (13°C). Otherwise, bin thermostat may sense cold room temperature and shut off even though the bin is not full of ice. Also, unit may not restart once it does shut off.
ICEMAKER IS ON, BUT PRODUCES LITTLE OR NO ICECondenser is dirty. Dirt or lint may be blocking the airflow through the condenser. See Care and Cleaning-Condenser.Scale has built up in the icemaker. If there is white scale buildup in the icemaker's water or freezing system, you should clean the icemaker. See Care and Cleaning-Icemaker System.Water is leaking from the water reservoir because the drain cap is not secure. Make sure the drain cap is securely tightened.Refer to illustration in Care and Cleaning-Icemaker System section.Room temperature is too hot. Room temperatures of more than 90°F (32°C) will reduce ice production.
ICEMAKER PUMPS CONTINUOUSLY, BUT PRODUCES NO ICEThe ice sheet is trapped on the cutter grid. Unplug the icemaker or disconnect power. Remove the cutter grid cover and move the ice sheet to the cutter grid. Refer to illustration in Features of your icemaker section. Reinstall the cutter grid cover and reconnect power. Turn on the icemaker. The icemaker will reset itself and start a new cycle after flushing water through the system. NOTE: Follow the directions in the Care and Cleaning-Icemaker System section to clean with the Nickel Safe Ice Machine Cleaner.

With the purchase of your new Monogram appliance, receive the assurance that if you ever need information or assistance from GE, we'll be there. All you have to do is call—toll-free!

GE Answer Center®

In the USA: 800.626.2000

Whatever your question about any Monogram major appliance, GE Answer Center® information service is available to help. Your call—and your question—will be answered promptly and courteously. And you can call any time. GE Answer Center® service is open 24 hours a day, 7 days a week.

OR

Visit our Website at: ge.com

In Canada, call 1.888.880.3030.

In-Home Repair Service

In the USA: 800.444.1845

In Canada: 1.888.880.3030

A GE consumer service professional will provide expert repair service, scheduled at a time that's convenient for you. Many GE Consumer Service company-operated locations offer you service today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays, 9:00 a.m. to 2:00 p.m. Saturdays). Our factory-trained technicians know your appliance inside and out—so most repairs can be handled in just one visit.

For Customers With Special Needs...

In the USA: 800.626.2000

GE ZDI15CWW - OR - 1

text_image SINGLE CONTROL HAUTE TOLERATE ON WALL FLUVREMENT RETURN THIS 10" CAN BEINSTALLED IN CHAPES OF WALL CABBETS F 15" SECTION A-A A SHOLLOW WIDTH SHEET WITH MAXIMUM GRAIN. BHD SHOULD ALSO BE UNDERGATED SCALE 1:1"

GE offers Braille controls for a variety of GE appliances, and a brochure to assist in planning a barrier-free kitchen for persons with limited mobility.

Consumers with impaired hearing or speech who have access to a TDD or a conventional teletypewriter may call 800.TDD.GEAC (800.833.4322) to request information or service.

Service Contracts

In the USA: 800.626.2224

In Canada: 1.888.880.3030

You can have the secure feeling that GE Consumer Service will still be there after your warranty expires. Purchase a GE contract while your warranty is still in effect and you'll receive a substantial discount. With a multiple-year contract, you're assured of future service at today's prices.

Parts and Accessories

In the USA: 800.626.2002

In Canada: 1.888.880.3030

Individuals qualified to service their own appliances can have parts or accessories sent directly to their home. The GE parts system provides access to over 47,000 parts...and all GE Genuine Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.

User maintenance instructions contained in this manual cover procedures intended to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

YOUR MONOGRAM ICEMAKER WARRANTY

Staple sales slip or cancelled check here. Proof of original purchase date is needed to obtain service under warranty.

WHAT IS COVERED

From the Date of the Original Purchase

LIMITED ONE-YEAR WARRANTY

For one year from date of original purchase, we will provide, free of charge, parts and service labor in your home to repair or replace any part of the icemaker that fails because of a manufacturing defect.

LIMITED FIVE-YEAR WARRANTY

For five years from date of original purchase, we will provide, free of charge, parts and service labor in your home to repair or replace any part of the sealed icemaking system (the compressor, condenser, evaporator and all connecting tubing) that fails because of a manufacturing defect.

This warranty is extended to the original purchaser and any succeeding owner for products purchased for ordinary home use in the 48 mainland states, Hawaii, Washington, D.C. or Canada. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location for service. In Alaska the warranty is the same except that it is LIMITED because you must pay to ship the product to the service shop or for the service technician's travel costs to your home.

All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care ^® servicers during normal working hours.

Should your appliance need service, during warranty period or beyond, in the USA call 800.444.1845. In Canada: 888.880.3030. Please have your serial number and model number available when calling for service.

WHAT IS NOT COVERED

• Service trips to your home to teach you how to use the product.
- Replacement of house fuses or resetting of circuit breakers.
- Damage to the product caused by accident, fire, floods or acts of God.
- Failure of the product if it is used for other than its intended purpose or used commercially.
• Damage caused after delivery.

  • Improper installation, delivery or maintenance. If you have an installation problem, contact your dealer or installer. You are responsible for providing adequate electrical, plumbing and other connecting facilities.
  • Replacement of the light bulbs, if included.
  • Incidental or consequential damage caused by possible defects with this appliance.
  • Product not accessible to provide required service.

EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state/province to province. To know what your legal rights are in your state/province, consult your local or state/provincial consumer affairs office or your state's Attorney General.

Warrantor in USA: General Electric Company, Louisville, KY 40225

Warrantor in Canada: Camco Inc.

2217403

197D7150P001

49-60440

02-06 JR

Printed in the United States

GE ZDI15CWW - WHAT IS NOT COVERED - 1

GE Consumer & Industrial

Appliances

General Electric Company

Louisville, KY 40225

ge.com

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Brand : GE

Model : ZDI15CWW

Category : Ice machine