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Series 5000 S5397 - Electric razor PHILIPS - Free user manual and instructions

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USER MANUAL Series 5000 S5397 PHILIPS

natural_image Black-and-white photo of a Philips Series 5000 electric shaver with three blades and power button (no visible text or symbols on body)

フィリップ ス電 動 シェー バー

品番

S5397/26, S5397/12

取扱説明書

保証書付

保証書は、この取扱説明

書の最終ページについて

おりますので 販売 店で 記

入を 受 け てくだ さい。

natural_image Line drawing of a handheld electric shaver with three circular blades (no text or symbols)

本体

PHILIPS Series 5000 S5397 - 取扱説明書 - 1

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トリマー

PHILIPS Series 5000 S5397 - 取扱説明書 - 2

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充電アダプタ

PHILIPS Series 5000 S5397 - 取扱説明書 - 3

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収納ケース

PHILIPS Series 5000 S5397 - 取扱説明書 - 4

natural_image Simple line drawing of a loaf of bread (no text or symbols)

クリー ニング
カートリッジ

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トリマー

●シェービングユニット

PHILIPS Series 5000 S5397 - ●シェービングユニット - 1

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●JC5107 ※付属モデルのみ

●洗浄ランプ

PHILIPS Series 5000 S5397 - ●洗浄ランプ - 1

natural_image Line drawing of a hand inserting a power button into a device (no text or symbols)

Diagram showing three circular indicators: battery, minus sign, and checkmark, likely indicating status or compliance levels.

充電の仕方

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上手に 剃るには

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ほお

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あごの裏側

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ほおの奥から首筋

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鼻の下

natural_image Illustration of a person applying a product to their ear with a brush (no text or symbols)

PHILIPS Series 5000 S5397 - 上手に 剃るには - 1

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natural_image Illustration of a person using a hairdryer (no text or symbols present)

4 シェービングユニットのつけ方

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力チツ

PHILIPS Series 5000 S5397 - シェービングユニットのつけ方 - 2

注意

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保管の仕方

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刃の交換

専用の替刃品番はSH50/51です。

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Congratulations on your purchase and welcome to Philips! To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome.

General description (Fig. 1)

1 Click-on trimmer attachment
2 Click-on shaving unit
3 On/off button
4 Sensitive mode
5 Handle
6 Socket for small plug
7 Battery charge indicator with 3 lights
8 Unplug for use symbol
9 Travel lock symbol
10 Replacement reminder
11 Cleaning reminder
12 Supply unit
13 Small plug
14 Pouch
15 Cap of SmartClean system (S5397/26)
16 SmartClean system (S5397/26)
17 On/off button (S5397/26)
18 Battery symbol (S5397/26)
19 Ready symbol (S5397/26)
20 Rinsing symbol (S5397/26)
21 Replacement symbol (S5397/26)
22 Cleaning cartridge for SmartClean system (S5397/26)

The accessories supplied may vary for different products. The box shows the accessories that have been supplied with your appliance.

Important safety information

Read this important information carefully before you use the appliance and its accessories and save it for future reference. The accessories supplied may vary for different products.

Danger

PHILIPS Series 5000 S5397 - Danger - 1

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- Keep the supply unit dry.

Warning

  • To charge the battery, only use the detachable supply unit (HQ8505) provided with the appliance.
  • The supply unit contains a transformer. Do not cut off the supply unit to replace it with another plug, as this causes a hazardous situation.
  • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

- Always unplug the shaver before you clean it under the tap.

English

Caution

PHILIPS Series 5000 S5397 - Caution - 1

natural_image No sign depicting a faucet with a diagonal line and a diagonal line, crossed out by a diagonal line (no text or symbols)
  • Always check the appliance before you use it. Do not use the appliance if it is damaged, as this may cause injury. Always replace a damaged part with one of the original type.
  • Do not open the appliance to replace the rechargeable battery.

  • Never immerse the cleaning system or the charging stand in water and do not rinse it under the tap.

  • Never use water hotter than 60^ C to rinse the shaver.
  • Only use this appliance for its intended purpose as shown in the user manual.
  • For hygienic reasons, the appliance should only be used by one person.
  • Never use compressed air, scouring pads, abrasive cleaning agents or aggressive liquids such as petrol or acetone to clean the appliance.
  • If your shaver comes with a cleaning system, always use the original Philips cleaning fluid (cartridge or bottle, depending on the type of cleaning system).
  • Always place the cleaning system on a stable, level and horizontal surface to prevent leakage.

  • If your cleaning system uses a cleaning cartridge, always make sure the cartridge compartment is closed before you use the cleaning system to clean or charge the shaver.

  • When the cleaning system is ready for use, do not move it to prevent leakage of cleaning fluid.
  • Water may drip from the socket at the bottom of the shaver when you rinse it. This is normal and not dangerous because all electronics are enclosed in a sealed power unit inside the shaver.
  • Do not use the supply unit in or near wall sockets that contain an electric air freshener to prevent irreparable damage to the supply unit.

Electromagnetic fields (EMF)

- This Philips appliance complies with all applicable standards and regulations regarding exposure to electromagnetic fields.

General

PHILIPS Series 5000 S5397 - General - 1

  • This shaver is waterproof. It is suitable for use in the bath or shower and for cleaning under the tap. For safety reasons, the shaver can therefore only be used without cord.
  • The appliance is suitable for mains voltages ranging from 100 to 240 volts.
  • The supply unit transforms 100-240 volts to a safe low voltage of less than 24 volts.

The display

Charging

Note: If you press the on/off button during charging, the 'unplug for use' symbol flashes white to remind you that you have to disconnect the appliance from the wall socket.

English

PHILIPS Series 5000 S5397 - English - 1

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Battery charge indicator with 3 lights

Quick charge: When the battery is empty and you connect the appliance to the wall socket, the lights of the battery charge indicator light up one after the other repeatedly. When the appliance contains enough energy for one shave, the bottom light of the battery charge indicator starts flashing slowly. While the appliance continues to charge, first the bottom light of the battery charge indicator flashes and then lights up continuously. Then the second light flashes and then lights up continuously, and so on until the appliance is fully charged.

Battery fully charged

Note: When the battery is full, the display switches off automatically after 30 minutes.

Note: This appliance can only be used without cord.

PHILIPS Series 5000 S5397 - Battery fully charged - 1

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Battery charge indicator with 3 lights

When the battery is fully charged, all lights of the battery charge indicator light up white continuously.

Battery low

PHILIPS Series 5000 S5397 - Battery low - 1

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Battery charge indicator with 3 lights

When the battery is almost empty, the bottom light of the battery charge indicator flashes orange.

Remaining battery charge

Battery charge indicator with 3 lights

PHILIPS Series 5000 S5397 - Battery charge indicator with 3 lights - 1

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The remaining battery charge is shown by the lights of the battery charge indicator that light up continuously.

'Unplug for use' reminder

PHILIPS Series 5000 S5397 - 'Unplug for use' reminder - 1

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The appliance is equipped with an ‘unplug for use’ reminder. The ‘unplug for use’ symbol flashes to remind you that you have to disconnect the appliance from the supply unit before you can switch it on.

Cleaning reminder

Medical diagram showing a surgical procedure on human leg with labeled components and a magnified view of the catheter.

Clean the shaver after every shave for optimal performance. When you switch off the appliance, the cleaning reminder flashes to remind you to clean the appliance.

Travel lock

You can lock the appliance when you are going to travel. The travel lock prevents the appliance from being switched on by accident.

3 sec.

Activating the travel lock

1 Press the on/off button for 3 seconds to enter the travel lock mode.

English

PHILIPS Series 5000 S5397 - English - 1

natural_image Illustration of a smart device with a lock icon and a speech bubble (no text or symbols)

While you activate the travel lock, the travel lock symbol lights up continuously. When the travel lock is activated, the travel lock symbol flashes.

PHILIPS Series 5000 S5397 - English - 2

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Deactivating the travel lock

1 Press the on/off button for 3 seconds.

The travel lock symbol flashes and then lights up continuously. The appliance is now ready for use again.

Replacement reminder

Diagram showing a device with a power button and a speech bubble containing three circular icons, likely indicating a warning or notification.

For maximum shaving performance, we advise you to replace the shaving heads every two years. The appliance is equipped with a replacement reminder which reminds you to replace the shaving heads. The shaving unit symbol and arrows light up to indicate that you have to replace the shaving heads.

Note: After replacing the shaving heads, you need to reset the replacement reminder by pressing the on/off button for 7 seconds.

Sensitive mode

The appliance is equipped with a Sensitive mode. This mode is intended for a gentle, yet thorough shave.

Diagram showing a hand pressing a button on a car body with a magnified circular icon labeled 'ø' indicating the location.

Activating the Sensitive setting

1 To activate the Sensitive setting, press the Sensitive button once when the appliance is switched on.

Deactivating the Sensitive setting

1 To deactivate the Sensitive setting, press the Sensitive button once.

Charging

Charge the shaver before you use it for the first time and when the display indicates that the battery is almost empty. Charging takes approx. 1 hour.

A fully charged shaver provides up to 50 shaving minutes.

Note: You cannot use the appliance while it is charging.

Charging with the supply unit

PHILIPS Series 5000 S5397 - Charging with the supply unit - 1

natural_image Diagram showing a plug inserted into a shaver with an arrow indicating direction (no text or symbols)

1 Make sure the appliance is switched off.

2 Put the small plug in the appliance and put the supply unit in the wall socket.

3 After charging, remove the supply unit from the wall socket and pull the small plug out of the appliance.

Charging in the SmartClean system

(S5395/26 only)

1 Put the small plug in the back of the SmartClean system.

2 Put the supply unit in the wall socket.

3 Press the top cap to be able to place the shaver in the holder ('click').

PHILIPS Series 5000 S5397 - Charging in the SmartClean system - 1

natural_image Diagram showing a hand spraying water with an inset magnified view of a device (no text or symbols)

English

Diagram illustrating three-step mechanical or electrical process steps with labeled arrows and directional arrows indicating movement.

4 Hold the shaver upside down above the holder. Make sure the front of the shaver points towards the SmartClean system holder.

5 Place the shaver in the holder, tilt the shaver backwards and press down the top cap to connect the shaver ('click').

The battery symbol starts to flash to indicate that the appliance is charging. When the battery is fully charged, the battery symbol lights up continuously.

Using the appliance

Note: This appliance can only be used without cord.

Switching the appliance on and off

PHILIPS Series 5000 S5397 - Switching the appliance on and off - 1

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1 To switch on the appliance, press the on/off button once.
2 To switch off the appliance, press the on/off button once.

Battery charge indicator with 3 lights: The display lights up for a few seconds to show the remaining battery status.

Shaving

Skin adaptation period

Your first shaves may not bring you the result you expect and your skin may even become slightly irritated. This is normal. Your skin and beard need time to adapt to any new shaving system. To allow your skin to adapt to this new appliance, we advise you to shave regularly (at least 3 times a week)

PHILIPS Series 5000 S5397 - Skin adaptation period - 1

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and exclusively with this appliance for a period of 3 weeks.

Dry shaving

1 Switch on the appliance.

2 Move the shaving heads over your skin in circular movements to catch all hairs growing in different directions. Exert gentle pressure for a close, comfortable shave.

Note: Do not press too hard, this can cause skin irritation.

3 Clean the appliance after use.

Wet shaving

You can also use this appliance on a wet face with shaving foam or shaving gel.

To shave with shaving foam or shaving gel, follow the steps below:

PHILIPS Series 5000 S5397 - Wet shaving - 1

natural_image Illustration of a person applying facial massage or pressure to their face (no text or symbols)

1 Apply some water to your skin.

PHILIPS Series 5000 S5397 - Wet shaving - 2

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2 Apply shaving foam or shaving gel to your skin.

PHILIPS Series 5000 S5397 - Wet shaving - 3

natural_image Illustration of a hand holding a small object with a coiled tube or tubing, emitting motion lines (no text or symbols)

3 Rinse the shaving unit under the tap to ensure that the shaving unit glides smoothly over your skin.

4 Switch on the appliance.

English

PHILIPS Series 5000 S5397 - English - 1

natural_image Illustration of a person applying facial massage to the ear with a tool (no text or symbols)

5 Move the shaving heads over your skin in circular movements to catch all hairs growing in different directions. Exert gentle pressure for a close, comfortable shave.

Note: Do not press too hard, this can cause skin irritation.

Note: Rinse the shaving unit regularly to ensure that it continues to glide smoothly over your skin.

6 Dry your face.

7 Clean the appliance after use.

Note: Make sure you rinse all foam or shaving gel off the appliance.

Sensitive mode

Diagram illustrating hairpin usage technique with magnified views showing hairpin application and facial recognition

The appliance is equipped with a Sensitive mode.

1 Switch on the appliance.
2 To activate the Sensitive mode, press the Sensitive button once when the appliance is switched on.

3 Move the shaving heads over your skin in circular movements to catch all hairs growing in different directions. Exert gentle pressure for a close, comfortable shave.

Note: Circular movements provide better shaving results than straight movements.

4 To deactivate the Sensitive setting, press the Sensitive button once.

Using the click-on attachments

Note: The accessories supplied may vary for different products. The box shows the accessories that have been supplied with your appliance.

Removing or attaching the click-on attachments

PHILIPS Series 5000 S5397 - Removing or attaching the click-on attachments - 1

1 Make sure the appliance is switched off.
2 Pull the attachment straight off the appliance.

Note: Do not twist the attachment while you pull it off the appliance.

3 Insert the lug of the attachment into the slot in the top of the appliance. Then press down the attachment to attach it to the appliance ('click').

Using the trimmer attachment

You can use the trimmer attachment to groom your sideburns and moustache.

1 Attach the attachment to the appliance ('click').
2 Switch on the appliance.

3 Hold the trimmer attachment perpendicular to the skin and move the appliance downwards while you exert gentle pressure.
4 Clean the attachment after use (see 'Cleaning and maintenance').

Cleaning and maintenance

Note: The accessories supplied may vary for different products. The box shows the accessories that have been supplied with your appliance.

Cleaning the shaver in the SmartClean system Preparing the SmartClean system for use

English

PHILIPS Series 5000 S5397 - English - 1

natural_image Simple line drawing of a spray bottle with a cross mark and spray bottle tip, no text or symbols present.

Caution: Do not tilt the SmartClean system to prevent leakage.

Note: Hold the SmartClean system while you prepare it for use.

Note: If you clean the shaver in the SmartClean system once a week, the SmartClean cartridge lasts approximately three months.

Diagram of a mechanical component with numbered parts and directional arrows indicating flow or movement.

1 Put the small plug in the back of the SmartClean system.

2 Put the supply unit in the wall socket.

3 While holding the SmartClean system with one hand, press the button on the side of the SmartClean system and lift the top part of the SmartClean system.

PHILIPS Series 5000 S5397 - Caution: Do not tilt the SmartClean system to prevent leakage. - 2

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4 Pull the seal off the cleaning cartridge.

PHILIPS Series 5000 S5397 - Caution: Do not tilt the SmartClean system to prevent leakage. - 3

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5 Place the cleaning cartridge in the SmartClean system.

PHILIPS Series 5000 S5397 - Caution: Do not tilt the SmartClean system to prevent leakage. - 4

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6 While holding the SmartClean system with one hand, gently push the top part of the SmartClean system back down ('click').

PHILIPS Series 5000 S5397 - Caution: Do not tilt the SmartClean system to prevent leakage. - 5

Using the SmartClean system

Note: If you use the shaver with shaving foam or gel, quickly rinse under warm water before cleaning in the SmartClean system.

Caution: Always shake excess water off the shaver before you place it in the SmartClean system.

1 Press the top cap to be able to place the shaver in the holder ('click').

2 Hold the shaver upside down above the holder. Make sure the front of the shaver points towards the SmartClean system holder.

3 Place the shaver in the holder (1), tilt the shaver backwards (2) and press down the top cap to connect the shaver ('click') (3).

The battery symbol starts to flash, which indicates that the shaver is charging.

4 Press the on/off button on the SmartClean system to start the cleaning program.

During the cleaning phase, the cleaning symbol flashes. When the cleaning phase is done (after approx. 10 minutes), the cleaning symbol lights up continuously.

English

Diagram showing a device with two circular icons labeled '✓' and '□', likely indicating selection or confirmation points.

When the cleaning program is done, the ready symbol lights up continuously.

30 minutes after the cleaning program and charging are done, the SmartClean system switches off automatically.

The battery symbol lights up continuously to indicate that the shaver is fully charged.

Charging takes approx. 1 hour.

5 To let the shaver dry, you can leave it in the SmartClean system until your next shave. You can also remove the shaver from the SmartClean system, shake off excess fluid, open the shaving unit and let the shaver air dry.

Note: If you press the on/off button of the SmartClean system during the cleaning program, the program stops. In this case, the cleaning or drying symbol goes out.

Note: If you disconnect the SmartClean system from its power source, the cleaning program stops.

Replacing the cartridge of the SmartClean system

Replace the cleaning cartridge when the replacement symbol flashes orange or when you are no longer satisfied with the cleaning result. If you clean the shaver in the SmartClean system once a week, the SmartClean cartridge lasts approximately three months.

1 While holding the SmartClean system with one hand, press the button on the side of the SmartClean system and lift the top part of the SmartClean system.

Diagram of a mechanical component with numbered parts and directional arrows indicating motion or force

Diagram showing a mechanical device with a magnified inset highlighting a component, likely illustrating a machining or assembly process.

PHILIPS Series 5000 S5397 - Replacing the cartridge of the SmartClean system - 3

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PHILIPS Series 5000 S5397 - Replacing the cartridge of the SmartClean system - 4

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2 Remove the cleaning cartridge from the SmartClean system and pour out any remaining cleaning fluid. You can safely pour the cleaning fluid down the sink.

3 Discard the empty cleaning cartridge.

4 Unpack the new cleaning cartridge and pull off the seal.

5 Place the cleaning cartridge in the SmartClean system.

6 While holding the SmartClean system with one hand, gently push the top part of the SmartClean system back down ('click').

Cleaning the shaver under the tap

Clean the shaver after every shave for optimal performance.

Be careful with hot water. Always check if the water is not too hot, to prevent burning your hands.

Never dry the shaving unit with a towel or tissue, as this may damage the shaving heads.

1 Switch on the appliance.

English

PHILIPS Series 5000 S5397 - English - 1

2 Rinse the shaving unit under a warm tap.

3 Switch off the appliance. Press the release button to open the shaving unit.

4 Rinse the hair chamber under the tap.

5 Rinse the shaving head holder under a warm tap.
6 Carefully shake off excess water and let the shaving head holder air dry.

7 Close the shaving head holder ('click').

Cleaning the click-on attachments

Never dry trimmer or beard styler attachments with a towel or tissue, as this may damage the trimming teeth.

PHILIPS Series 5000 S5397 - Cleaning the click-on attachments - 1

natural_image Illustration of a shoe being lifted by a bag (no text or symbols)

The accessories supplied may vary for different products. The box shows the accessories that have been supplied with your appliance.

Cleaning the trimmer attachment

Clean the trimmer attachment every time you have used it.

1 Switch on the appliance with the trimmer attachment attached.
2 Rinse the attachment under a warm tap.
3 After cleaning, switch off the appliance.
4 Carefully shake off excess water and let the attachment dry.

Tip: For optimal performance, lubricate the teeth of the attachment with a drop of sewing machine oil every six months.

Storage

We advise you to let the appliance and its attachments dry before you put the protection caps on the attachments or store the shaver in the pouch.

Note: The accessories supplied may vary for different products. The box shows the accessories that have been supplied with your appliance.

Store the shaver in the pouch (if supplied).

PHILIPS Series 5000 S5397 - Storage - 1

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Replacement

Replacing the shaving heads

2yrs

For maximum shaving performance, we advise you to replace the shaving heads every two years.

Replace damaged shaving heads immediately. Always replace the shaving heads with original Philips shaving heads (see 'Ordering accessories').

Diagram showing a device with a power button and a speech bubble containing three circular icons, likely indicating a warning or notification.

Replacement reminder

The replacement reminder indicates that the shaving heads need to be replaced. The shaving unit symbol and arrows light up when you switch off the appliance (see 'Replacement reminder').

PHILIPS Series 5000 S5397 - Replacing the shaving heads - 3

natural_image Illustration of a hand holding a heart-shaped object with three circular patterns, no text or symbols present

1 Switch off the appliance.

2 Press the release button to open the shaving unit.

PHILIPS Series 5000 S5397 - Replacing the shaving heads - 4

natural_image Illustration of a potato with three pieces and an upward arrow, above a sliced potato (no text or symbols)

3 Pull the shaving head holder off the bottom part of the shaving unit.

Diagram showing a mechanical or fluid system with labeled components and directional arrows indicating flow or movement.

4 Turn the retaining rings anticlockwise and remove them. Place them aside in a safe place.

PHILIPS Series 5000 S5397 - Replacing the shaving heads - 6

5 Remove the shaving heads from the shaving head holder.

Discard the used shaving heads immediately to avoid mixing them with the new shaving heads.

6 Place the new shaving heads in the shaving head holder.

Note: Make sure that the projections of the shaving heads fit exactly into the recesses of the shaving head holder.

7 Place the retaining rings back onto the shaving heads and turn them clockwise to reattach the retaining ring.

Each retaining ring has two recesses and two projections that fit exactly in the projections and recesses of the shaving head holder.

- Turn the ring clockwise until your hear a click to indicate that the ring is fixed.

English

Medical illustration showing steps to reduce a human leg, including eye examination, hand placement, and timing control.

Note: Hold the shaving head holder in your hand when you reinsert the shaving heads and reattach the retaining rings. Do not place the shaving head holder on a surface, as this may cause damage to the shaving heads.

8 Reinsert the hinge of the shaving head holder into the slot of the shaving unit. Close the shaving head holder ('click').

9 To reset the replacement reminder, press and hold the on/off button for approx. 7 seconds.

Ordering accessories

To buy accessories or spare parts, visit www.shop.philips.com/service or go to your Philips dealer. You can also contact the Philips Consumer Care Center in your country (see the international warranty leaflet for contact details).

The following accessories and spare parts are available:

  • SH50 Philips shaving heads
  • HQ110 Philips shaving head cleaning spray
  • RQ111 Philips beard styler attachment
  • RQ585 Philips cleansing brush attachment
  • RQ560, RQ563 Philips cleansing brush heads
  • JC301, JC302, JC303, JC304, JC305 cleaning cartridge
  • HQ8505 supply unit

Note: The availability of the accessories may differ by country.

Recycling

  • Do not throw away the product with the normal household waste at the end of its life, but hand it in at an official collection point for recycling. By doing this, you help to preserve the environment.
  • This product contains a built-in rechargeable battery which shall not be disposed of with normal household waste. We strongly advise you to take your product to an official collection point or a Philips service centre to have a professional remove the rechargeable battery.
  • Follow your country's rules for the separate collection of electrical and electronic products and rechargeable batteries. Correct disposal helps prevent negative consequences for the environment and human health.

Removing the rechargeable appliance battery

Only remove the rechargeable battery when you discard the appliance. Before you remove the battery, make sure that the appliance is disconnected from the mains and that the battery is completely empty.

Take any necessary safety precautions when you handle tools to open the appliance.

Be careful, the battery strips are sharp.

English

PHILIPS Series 5000 S5397 - English - 1

1 Remove the screw in the back panel with a screwdriver. Then remove the back panel.

2 Bend the hooks aside and remove the power unit.

3 Break the snap hooks and remove the front panel of the power unit.

4 Take out the battery holder and cut the battery tags with a pair of cutting pliers.

Warranty and support

If you need information or support, please visit www.philips.com/support or read the international warranty leaflet.

Warranty restrictions

The shaving heads (cutters and guards) are not covered by the terms of the international warranty because they are subject to wear.

Troubleshooting

This chapter summarizes the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, visit www.philips.com/support for a list of frequently asked questions or contact the Consumer Care Center in your country.

Shaver

Problem Possible cause Solution

The appliance does not work when I press the on/off button.The appliance is still attached to the wall socket. For safety reasons, the appliance can only be used without cord.Unplug the appliance and press the on/off button to switch on the appliance.
The rechargeable battery is empty.Recharge the battery (see 'Charging').
The travel lock is activated.Press the on/off button for 3 seconds to deactivate the travel lock.
The shaving unit is soiled or damaged to such an extent that the motor cannot run.Clean the shaving heads thoroughly or replace them. Also see 'Hairs or dirt obstruct the shaving heads' for a detailed description of how to clean the shaving heads thoroughly.
The appli-ance does not shave as well as it used to.The shaving heads are damaged or worn.Replace the shaving heads (see 'Replacement').
Hairs or dirt obstruct the shaving heads.Clean the shaving heads in the regular way or clean them thoroughly.

Problem Possible cause Solution

To clean the shaving heads thoroughly, remove the shaving heads from the shaving head holder one by one (see 'Replacement'). Then separate the cutter from its guard and rinse each matching set under the tap. After rinsing, place the cutter back into its corresponding guard. Finally, put the shaving heads back into the shaving head holder (see 'Replacement').
I replaced the shaving heads, but the replacement reminder is still showing.You have not reset the appliance.Reset the appliance by pressing the on/off button for approx. 7 seconds.
A shaving head symbol has suddenly appeared on the display.This symbol is a replacement reminder.Replace the shaving heads (see 'Replacement').
Water is leaking from the bottom of the appliance.During cleaning, water may collect between the inner body and the outer shell of the appliance.This is normal and not dangerous because all electronics are enclosed in a sealed power unit inside the appliance.

SmartClean system

ProblemPossible cause Solution
The SmartClean system does not work when I press the on/off button.The SmartClean system is not connected to the wall socket.Put the small plug in the SmartClean system and put the supply unit in the wall socket.
The cleaning cartridge is empty. The replacement symbol flashes to indicate that you have to replace the cleaning cartridge.Place a new cleaning cartridge in the SmartClean system.
The shaver is not entirely clean after I clean it in the SmartClean system.You have not placed the shaver in the SmartClean system properly, so there is no electrical connection between the SmartClean system and the shaver.Press down the top cap ('click') to ensure a proper connection between the shaver and the SmartClean system.
The battery of the shaver is not charged sufficiently.If the battery of the shaver is not charged sufficiently, the SmartClean system may not work properly. The shaver needs to be able to switch on briefly during the rinsing phase. Charge the shaver for a short time before you use the SmartClean system to clean your shaver.
The cleaning cartridge needs to be replaced.Replace the cleaning cartridge.

English

ProblemPossible cause Solution
You have used another cleaning fluid than the original Philips cleaning cartridge.Only use the original Philips cleaning cartridge.
The drain of the cleaning cartridge is blocked.Remove the cartridge from the SmartClean system and push the hairs down the drain with a toothpick.
The shaver is not fully charged after I charge it in the SmartClean system.You have not placed the shaver in the SmartClean system properly, so there is no electrical connection between the SmartClean system and the shaver.Press down the top cap ('click') to ensure a proper connection between the shaver and the SmartClean system.

保証と アフターサービス

4222.002.7370.1(09/17)

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Product information

Brand : PHILIPS

Model : Series 5000 S5397

Category : Electric razor