HLG0388PRO - Lecteur AV HELGI - Free user manual and instructions

Product Type	HDMI Wireless Extender
Brand	HELGI
Model	HLG0388PRO
Wireless Technology	5.8 GHz HDbitT
Maximum Video Resolution	1080p Full HD (up to 1080p@60Hz)
Transmission Distance	Up to 200 meters (line of sight)
Transmitter to Receiver Ratio	1 transmitter to up to 4 receivers
IR Passback	Yes, 20-60 kHz, control source from receiver side
Supported Audio Formats	L/R stereo audio
HDMI Compliance	HDMI 1.3
HDCP Compliance	HDCP 1.2
Input Voltage	DC 5V / 3A
Power Consumption	15W
Transmitter Dimensions (W x D x H)	195.27 x 138.80 x 30.80 mm
Receiver Dimensions (W x D x H)	195.27 x 138.80 x 30.80 mm
Transmitter Weight	561 g
Receiver Weight	558 g
Housing Material	Iron alloy + crystal panel
Operating Temperature	0°C to 50°C
Storage Temperature	-10°C to 70°C

Frequently Asked Questions - HLG0388PRO HELGI

What does the message 'waiting for connection' mean?

This message indicates that the transmitter and receiver are not connected. Ensure both units are powered on (power LED on) and within range. Press the reset button if needed.

How do I fix 'Please check the TX input signal'?

Check that the HDMI source is connected to the transmitter and powered on. Try connecting the source directly to the display to verify output. Replace HDMI cables if necessary.

The video display is not fluent or stable. What can I do?

Move the transmitter and receiver closer together and reduce obstacles like walls. Press the reset button on both units. Avoid interference from other wireless devices such as microwaves or wireless keyboards.

Can I use one transmitter with multiple receivers?

Yes, the HLG0388PRO supports up to 4 receivers simultaneously with one transmitter.

What is the maximum transmission distance?

Up to 200 meters in open line-of-sight. Walls, glass, and other obstacles reduce the range.

Does this extender support 4K resolution?

No, the maximum supported resolution is 1080p Full HD at 60Hz. It does not support 4K.

How do I control the source device from the receiver side?

Use the IR passback feature: connect the IR blaster extension to the transmitter’s IR OUT port and place it near the source. Connect the IR receiver extension to the receiver’s IR IN port.

What power adapter is required?

Use only a DC 5V/3A power adapter. Both transmitter and receiver include one in the package.

Is the device compatible with all HDMI sources and displays?

It is compatible with HDMI 1.3 sources and displays, including DVD players, set-top boxes, PCs, HDTVs, and projectors. Ensure HDCP 1.2 compliance.

Can I use this extender outdoors?

It is designed for indoor use only. Do not expose it to rain, moisture, or extreme temperatures.

USER MANUAL HLG0388PRO HELGI

HDMI Wireless Extender

User manual

Line drawings of two HOP wireless devices with antennas and ports (no text or symbols)

Important Safety Notice

Please read below safety instructions carefully before installation and operation:

1. Please pay attention to all the warnings and hints on this device.
2. Do not expose this unit to rain, moisture and liquid.

3. Do not put any stuff into the device.

4. Do not repair the device or open the enclosure without professional person guidance to avoid electronic shock.

5. Make sure good ventilation openings to avoid product overheating damage.

6. Shut off power and make sure environment is safe before installation.

7. Do not plug-in/out the network cables and IR cables when it is in using to avoid cables damage.

8. Use DC5V/3A only. Make sure the specification matched if using 3rd party DC adapters.

Introduction

This HDbitT HDMI wireless extender includes transmitter unit and receiver unit, applies the advanced HDbitT transport protocol, allows to transmit and extend HDMI signal up to 200 meters long away wirelessly, it’ with strong anti-interference ability by running at 5GHz operation frequency, and supports point to point connection and one to many connection (up to 1 transmitter to 4 receivers configuration).

IR passback with 20-60KHz frequency helps to remote control the source device from the receiver side. It is really a very good solution for transmisson one HDMI source signal to one or more screens in long distance without running wires, perfect for application of meeting, conference, home entertainment and education etc.

Note:

1) Transmission distance will be different due to the environment.
2) Wall, brick or glass will shorten the signal cover range or cause big signal loss.

Features

1. Support 1 transmitter to 4 receivers configuration
2. Highest resolution up to 1080p full HD
3. Strong anti-interference ability by running at 5GHz operation frequency
4. Support IR passback with 20-60KHz frequency, control source device from RX side easily
5. Support 200m long range transmission distance
6. LED indicator for power and transmission status
7. Metal housing, stable and durable

Package Contents

Line drawing of a wireless router with two vertical antennas (no text or symbols)

Transmitter unit ×1pcs

Line drawing of a wireless router with two antennas (no text or symbols)

Receiver unit ×1pcs

DC5V/3A power
adapter x2pcs

IR OUT

IR IN

IR blaster extension

IR receiver extension

User manual x1pcs

cable x1pcs

cable x1pcs

Installation Requirement

1. HDMI source device (DVD, PS3, Set top box, PC etc)
2. HDMI display device like SDTV, HDTV, and projector with HDMI port.

Panel Description

1. HDMI Extender TX sender

1	Power indicator	LED indicator turn on when power on
2	Data transmission indicator	Led blinks slowly when it is building connection. Led blinks fast when it is successfully connected and transmitting data
3	Connection indicator	LED indicator turn on when wireless signal is well connected
4	Antenna	Launch wireless signal
5	DC5V input	Connect with the power supply
6	Reset	Press reset button to restart the device
7	HDMI input	Connect with the source device
8	IR blaster extension cable interface	Connect with IR blaster extension cable. Please put the IR blaster close to source device to best transmit the IR signal from receiver

1. HDMI extender RX receiver

① Power indicator	LED indicator turn on when power on
② Data transmission indicator	Led blinks slowly when it is building connection. Led blinks fast when it is successfully connected and transmitting data
③ Connection indicator	LED indicator turn on when wireless signal is well connected
④ Antenna	Receive wireless signal
⑤ DC5V input	Connect with the power supply
⑥ Reset	Press reset button to restart the device
⑦ HDMI output	Connect with the display device
⑧ IR receiver extension cable interface	Connect with IR receiver extension cable. Please make sure the remote control is within the required range of IR receiver

Connection

graph TD
    A[" DVD "] --> B[" HDMI Cable "]
    B --> C[" HDMI Extender TX sender "]
    C --> D[" HDMI Display 1"]
    C --> E[" HDMI Display 2"]
    C --> F[" HDMI Display 3"]
    C --> G[" HDMI Display 4"]
    C --> H[" HDMI Display 5"]
    D --> I[" HDMI Cable "]
    E --> J[" HDMI Cable "]
    F --> K[" HDMI Cable "]
    G --> L[" HDMI Cable "]
    H --> M[" HDMI Cable "]
    I --> N[" HDMI Cable "]
    J --> O[" HDMI Cable "]
    K --> P[" HDMI Cable "]
    L --> Q[" HDMI Cable "]
    M --> R[" HDMI Cable "]

Connection instruction:

1) Connect the transmitter unit (TX) with HDMI source device and connect IR blaster extension cable with IR OUT interface of the sender (TX).
2) Connect the receiver unit (RX) with HDMI display device and connect IR receiver extension cable with IR IN interface.
3) Power on the device (power indicator turn on) and it works.

Note:

1) When the wireless signal transmits through wall, glass or other obstacles, it will cause signal loss. Please install this device in

good environment with few obstacles.

2) The external environment wireless signal will affect transmission, such as micro waver, wireless mouse and keyboard etc.

FAQ

Q: TV display “waiting for connection” on the bottom right corner?

A: Please check if the power supply of TX (sender) and RX(receiver) is well connected and the power indicator led lights on.

Q: TV display “Please check the TX input signal”?

A:1) please check if there is an HDMI signal input of sender TX 2) Try to connect the signal source directly to display device to see if there is signal output from source device or change the signal source, HDMI cables and try again.

Q: Display not fluent and stable

A: 1) Please move the position of sender (TX) and receiver (RX) and make sure the device is within the required signal range.

2) Press “reset” button on the TX/RX panel, to restart the unit.

3) Remove other wireless signal disturbance and reduce the obstacle on the way.

Specification

Items		Specification
Power Supply	Voltage/Current	DC5V/3A
	Power consumption	15W
HDMI Performance And Interface	HDMI compliance	HDMI1.3
	HDCP compliance	HDCP1.2
	HDMI resolution supported	480i@60Hz、480p@60Hz、576i@50Hz、576p@50Hz、720p@50/60Hz、1080i@50/60Hz、1080p@50/60Hz
HDMI performance and interface	Supports audio formats	L/R stereo audio
	Maximum transfer rate	10.2Gbps
	Audio signal transmission format	L/R stereo audio
	Input and output TMDS signal	0.5~1.5Vp-p(TMDS)
	Input and output DDC signal	5Vp-p(TTL)
	Input cable length supported	≤5m(AWG26 HDMI1.3cable standard)
	Output cable length supported	≤5m(AWG26 HDMI1.3cable standard)
Wireless performance and interface	Transmission method	5.8G Wireless transmission
	Video coding	H.264
	Audio coding	MPEG2
	Transmission distance	≤200 Meters
	Latency	≤200 ms
Protection level	Electrostatic protection of the whole machine	1a Contact discharge level 3
		1b Air discharge level 3
		Standard: IEC61000-4-2
Operating Environment	Working temperature	0~50°C
	Storage temperature	-10~70°C
	Humidity (no condensation)	0~90%
Body properties	Dimension	195.27(W) x 138.80(D) x 30.80(H)mm
	Material	Iron alloy material + crystal panel
	Treatment process	Grit blast
	Color	black
	Weight	Tx : 561g , Rx : 558g

Reliability

Mean time between failures (MTBF)

>30000 Hours

Disclaimer

The product name and brand name may be registered trademark of related manufacturers.TM and ^® may be omitted on the user manual. The pictures on the user manual are just for reference, and there may be some slight difference with the real products.

We reserve the rights to make changes without further notice to a product or system described herein to improve reliability, function or design.