Security Suite - Software SYMANTEC - Free user manual and instructions

USER MANUAL Security Suite SYMANTEC

Norton™ Security Suite

UserGuide

SeebackcoverforQuick Installation.

Weprotectmorepeoplefrommoreonlinethreatsthananyoneinthe world.

Norton

by Symantec

NortonSecuritySuiteUserGuide

Thesoftware described in this book is furnished under a license agreement and maybe used only in accordance with the terms of the agreement.

Documentationversion5.0

Copyright©2010SymantecCorporation.Allrightsreserved.

Symantec, the SymantecLogo, Norton, SONAR, LiveUpdate, Norton AntiSpam, Norton AntiVirus, Norton Internet Security, Norton 360, and Norton System Works are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Windows is a trademark of Microsoft Corporation. Portionsof this product Copyright [1996-2008] Glyph & Cog, LLC. Other names may be trademarks of their respective owners.

Theproductdescribedinthisdocumentisdistributedunderlicenses restrictingitsuse,copying,distribution,anddecompilation/reverse engineering.Nopartofthisdocumentmaybereproducedinany formbyanymeanswithoutpriorwrittenauthorizationofSymantec Corporationanditslicensors,ifany.

THEDOCUMENTATIONISPROVIDED"ASIS"ANDALLEXPRESS ORIMPLIEDCONDITIONS, REPRESENTATIONSAND WARRANTIES, INCLUDING ANYIMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR APARTICULAR PURPOSE OR NON-INFRINGEMENT, AREDISCLAIMED, EXCEPTTOTHEEXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. SYMANTECCORPORATIONS SHALL NOT BELIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING, PERFORMANCE, OR USE OF THIS DOCUMENTATION. THE INFORMATION CONTAINED IN THIS DOCUMENTATION ISS SUBJECT TO CHANGE WITHOUT NOTICE.

SymantecCorporation

350EllisStreet,

MountainView, CA94043

http://www.symantec.com

PrintedintheUnitedStatesofAmerica.

10987654321

NortonLicenseAgreement Norton™SecuritySuite

IMPORTANT: PLEASEREADTHETERMS ANDCONDITIONSOFTHISLICENSE AGREEMENT("LICENSEAGREEMENT") CAREFULLYBEFOREUSINGTHE SOFTWARE(ASDEFINEDBELOW). SYMANTECCORPORATION, IFYOUARE LOCATEDINTHEAMERICAS; OR SYMANTECASIAPACIFICPTELTD, IFYOU ARELOCATEDINTHEASIAPACIFICRIM ORJAPAN; ORSYMANTECLIMITED, IFYOU ARELOCATEDINEUROPE, THEMIDDLE EASTORAFRICA("SYMANTEC") IS WILLINGTOLICENSETHESOFTWARETO YOUASTHEINDIVIDUAL, THECOMPANY, ORTHELEGALENTITYTHATWILLBE UTILIZINGTHESOFTWARE(REFERENCED BELOW AS "YOU" OR "YOUR") ONLY ON THECONDITIONTHATYOUACCEPTALL OFTHETERMSOFTHISLICENSE AGREEMENT. THISISALEGALAND ENFORCEABLECONTRACTBETWEENYOU ANDSYMANTEC.BYOPENINGTHIS PACKAGE, BREAKINGTHESEAL, CLICKING THE "I AGREE" OR "YES" BUTTON OR OTHERWISEINDICATINGASSENT ELECTRONICALLY, ORLOADINGTHE SOFTWARE, YOUAGREETOTHETERMS ANDCONDITIONSOFTHISLICENSE AGREEMENT. IFYoudONOTAGREETO THESETERMSANDCONDITIONS, CLICK THE "CANCEL" OR "NO" OR "CLOSE WINDOW" BUTTONOROTHERWISE INDICATEREFUSAL, MAKENOFURTHER USEOFTHESOFTWARE, ANDCONTACT YOURSERVICEPROVIDERFOR INFORMATIONONHOWTOOBTAINA REFUND.

1. License:

Thesoftware(includinganyaccompanying featuresandservices)anddocumentation (includinganyproductpackaging)(the "Documentation"),thataccompaniesthis LicenseAgreement(collectivelythe "Software")isthepropertyofSymantecor itslicensors,andisprotectedbycopyright law.AlthoughSymantecontinuestown theSoftware,afterYouracceptanceofthis LicenseAgreementYouwillhavecertain rightstousetheSoftwareduringtheService Period.The"ServicePeriod"shallbethe periodforwhichYouhaveobtainedthe rightstousetheSoftwareasdescribedinthis LicenseAgreementfromaSymantec authorizedserviceprovider("Service Provider").TheSoftwaremayautomatically deactivateandbecomenon-operationalat theendoftheServicePeriod,andYouwill notbeenitledtoreceiveanyfeatureor contentupdatestotheSoftwareunlessthe ServicePeriodisrenewed.

ThisLicenseAgreementgovernsany releases,revisions,updatesorenhancements totheSoftwaremadeavailabletoYou.Except asmaybemodifiedbytheDocumentation, andsubjecttoSymantec'srighttoterminate forYourbreachpursuanttoSection9,Your rightsandobligationswithrespecttotheuse ofthisSoftwareareasfollows.

DuringtheServicePeriod, You may:

A.useonecopyoftheSoftwareonasingle computer.Ifagreaternumberofcopies and/ornumberofcomputersisspecified withintheDocumentationortheapplicable transactiondocumentationfromtheService ProviderfromwhichYouobtainedthe Software,YoumayusetheSoftwarein accordancewithsuchspecifications;

B.makeonecopyoftheSoftwareforback-up orarchivalpurposes,orcopytheSoftware ontotheharddiskofYourcomputerand retaintheoriginalforback-uporarchival purposes;

C. usetheSoftwareonanetwork, provided that You have a licensed copy of the Software foreach computer that can access the Software over that network; and

D. usetheSoftwareinaccordancewithany additionalpermitteduseswhichmaybeset forthbelow.

Youmaynot, normayyoupermit anyotherpersonto:

A. sublicense, rentorleaseanyportionofthe Software;

B.reverseengineer,decompile,disassemble, modify,translate,makeanyattempt to discoverthesourcecodeoftheSoftwareor createderivativeworksfromtheSoftware;

C. usetheSoftwareaspartofafacility management, timesharing, serviceprovider orservicebureauarrangement, unless You are using the Software as part of a service provided by Your Service Provider; or

D. usetheSoftwareinanymannerthatisnot permittedpursuanttothisLicense Agreement.

2. SoftwareFeatureandContent Updates:

A. You shall have better right to receive new feature to the Software as Symantec, in its soled discretion, makes such features available with the Software and as provided to You by Your Service Provider during Your Service Period. Symantec continually strives to improve the usability and performance of its products and services. In order to optimize the Software Symantec may, at its discretion and without notice, add, modify or remove features from the Software at any time.

B. Certain Software uses content that is updated from timetotime, including but not limited to the following Software: antivirus and crimewares software use updated virus definitions; antispywares software uses updated spyware definitions; antispam software uses updated antispam rules; content filtering and antiphishing software use updated URL lists; some firewall software use updated firewall rules; vulnerability assessment products use updated vulnerability data and website authentication software uses updated lists of authenticated web pages; these updates are collectively referred to as "Content Updates" (oralternatively referred to as "Protection Updates" or "Security Updates" attimes). You shall have better right to receive Content Updates for the Software during YourService Period.

3. Product Installation; Required Activation:

A. During the installation process, the Software may uninstall or disable other security products, or feature thereof, if such products or features are incompatible with theSoftwareorforpurposesofimproving theoverallfunctionalityoftheSoftware.

B. Theremaybetechnologicalmeasures in this Software that are designed to prevent unlicensed or illegal use of the Software. You agree that Symantec may usethesemeasures to protect Symantec against software piracy. This Software may contain enforcement technology that limits the ability to install and uninstall the Software on a computer to not more than a finite number of times for a finite number of computers. This License Agreement and the Software containing enforcement technology may require activation as further set forth in the Documentation. If so, the Software will only operate for a finite period of time prior to Software activation by You. During activation, You may be required to provide your unique activation code accompanying the Software and computer configuration in the form of an alphanumeric code over the Internet to verify the authenticity of the Software. If you donot complete the activation within the finite period of times for the Documentation, or prompted by the Software, the Software will cease to function until activation is complete; at which timethe Software functionality will be restored. In the event that You are not able to activate the Software over the Internet, orthrough any other method specified during the activation process, You may contact Your Service Provider, or the entity set forth in the documentation issued to You by Your Service Provider.

4. Technical Support:

Certain technical support features maybe offered from within the Software and which may include live chat with technical support agent and/or assistance from a technical support agent via remote computer access (anysuch technical support offered from within the Software shall be referred to in this License Agreement as the "Technical Support"). If such features are offered and you choose to access such Technical Support the following terms shall apply. Anysuch Technical Support shall be provided in Symantec's solediscretion without any guarantee or warranty of any kind. It is solely your responsibility to complete a backup of all you existing data, software and programs before receiving any Technical Support. In the course of providing the Technical Support, Symantec may

determinethatthetechnicalissueisbeyond thescopeoftheTechnicalSupport.Symantec reservestherighttorefuse,suspendor terminateanyoftheTechnicalSupportin itssolediscretion.

5. Privacy; DataProtection:

Fromtimetotime, the Software may collect certain information from the computer on which it is installed, which may include:

Informationonpotentialsecurityrisksas wellasURLsofwebsitesvisitedthatthe Softwaredeemspotentiallyfraudulent.The URLscouldcontainpersonallyidentifiable informationthatapotentiallyfraudulent websiteisattemptingtoobtainwithoutYour permission.Thisinformationiscollectedby Symantecforthepurposedeliveringthe functionalitiesofthesoftware,andalsofor ofevaluatingandimprovingtheabilityof Symantec'sproductstodetectmalicious behavior,potentiallyfraudulentwebsitesand otherInternetsecurityrisks.

URLsofwebsitesvisitedaswellassearch keywordsandsearchresultsonlyifthe NortonSafeWebfeatureisenabled.This informationiscollectedbySymantecforthe purposeofprovidingprotectionandof evaluatingandadvisingYouregarding potentialthreatsandrisksthatmaybe associatedwithaparticularWebsitebefore Youviewit.

Executablefilesthatareidentifiedas potentialmalware,includinginformationon theactionstakenbysuchfilesatthetimeof installation.Thesefilesaresubmittedto SymantecusingtheSoftware'sautomatic submissionfunction.Thecollectedfilescould containpersonallyidentifiableinformation thathasbeenobtainedbythemalware withoutYourpermission.Filesofthistype arebeingcollectedbySymanteconlyforthe purposeofimprovingtheabilityof Symantec'sproductstodetectmalicious behavior.Suchautomaticsubmission functionmaybedeactivatedafterinstallation byfollowingtheinstructionsinthe Documentationforapplicableproducts.

Thenamegiventothecomputerduring initialsetupoftheoperatingsystem.If collected,thenamewillbeusedbySymantec asanaccountnameforthecomputerunder whichYoumayelecttoreceiveadditional servicesand/orunderwhichYoumayuse certainfeaturesoftheSoftware.Youmay changesuchaccountnameatanytimeafter installationoftheSoftware(recommended).

Statusinformationregardinginstallation andoperationoftheSoftware.This informationindicatestoSymantecwhether installationoftheSoftwarewassuccessfully completedaswellaswhethertheSoftware hasencounteredanerror.Thestatus informationcouldcontainpersonally identifiableinformationonlyifsuch informationisincludedinthenameofthe fileorfolderencounteredbytheSoftwareat thetimeofinstallationorerror.Thestatus informationiscollectedbySymantecforthe purposeofevaluatingandimproving Symantec'sproductperformanceand installationsuccessrate.Symantecmayalso usethisinformationtooptimizeits web-pages.

Informationcontainedinemailmessages thatyousendthroughtheSoftwareto Symantectoreportasspamorasincorrectly identifiedasspam.Theseemailmessages maycontainpersonallyidentifiable informationandwillbesenttoSymantec onlywithyourpermission,andwillnotbe sentautomatically.Ifyousendsuch messagestoSymantec,Symantecwilluse themonlyforthepurposeofimprovingthe detectionabilityofSymantec'santispm technology.

InformationcontainedinareportthatYou maychoosetosendtoSymantecthroughthe SoftwarewhentheSoftwareencountersa problem.Thereportincludesinformation regardingthestatusofboththeSoftwareand YourcomputeratthetimethattheSoftware encounteredtheproblem.Thestatus informationaboutYourcomputermay includethesystemlanguage,countrylocale, andtheoperatingsystemversionforYour computer,aswellastheprocessesrunning, theirstatusandperformanceinformation, anddatafromfilesorfoldersthatwereopen atthetimetheSoftwareencounteredthe problem.Theinformationcouldcontain personallyidentifiableinformationifsuch informationisincludedin,orisapartofthe nameofthefilesorfoldersopenatthetime theSoftwareencounteredtheproblem.This informationwillbesenttoSymanteconly withYourpermission,andwillnotbesent automatically.Theinformationiscollected bySymantecforthepurposeofcorrecting theencounteredproblemandimproving Symantec'sproductperformance.

TheInternetProtocol(IP)addressand/or MediaAccessControl(MAC)addressandthe MachineIDofthecomputeronwhichthe SoftwareisinstalledtoenabletheSoftware tofunctionandforlicenseadministration purposes.

Othergeneral,statisticalinformationused forproductanalysis,andforimproving productfunctionality.

Unlessitisexpresslydefinedasoptional, the collectedinformationassetoutaboveis necessaryforthepurposeofthefunctionality ofSymantec'sproducts.

Informationmaybetransferredtothe SymantecgroupintheUnitedStatesorother countriesthatmayhavelessprotectivedata protectionlawsthantheregioninwhichYou aresituated(includingtheEuropeanUnion) andmaybeaccessiblebySymantec employeesorcontractorsexclusivelytobe usedinaccordancewiththepurposes describedabove.Forthesamepurposesthe informationmaybesharedwithpartners andvendorsthatprocessinformationon behalfofSymantec.Symantechastaken stepssothatthecollectedinformation,if transferred,receivesanadequatelevelof protection.

Subjecttoapplicablelaws, Symantecreserves therighttocooperatewithanylegalprocess andanylawenforcementorother governmentinquiryrelatedtoyouruseof thisSoftware. ThismeansthatSymantec mayprovidedocumentsandinformation relevanttoacourtsubpoenaortoalaw enforcementorothergovernment investigation. Inordertopromoteawareness, detectionandpreventionofInternetsecurity risks, Symantecmaysharecertain informationwithresearchorganizationsand othersecuritysoftwarevendors. Symantec mayalsousestatisticsderivedfromthe informationtotrackandpublishreportson securityrisktrends. ByusingtheSoftware, YouacknowledgeandagreethatSymantec maycollect, transmit, store, discloseand analyzesuchinformationforthesepurposes.

6. Limited Warranty:

Symantecwarrantsthatanymedia manufacturedbySymanteconwhichthe Softwareisdistributedwillbefreefrom defectsforaperiodofsixty(60)daysfrom thedateofdeliveryoftheSoftwaretoYou. Yoursoleremedyintheeventofabreachof thiswarrantywillbethatSymantecwill,at itsoption,replaceanydefectivemedia returnedtoSymantecwithinthewarranty periodorrefundthemoneyYoupaidforthe Software.Symantecdoesnotwarrantthat theSoftwarewillmeetYourrequirementsor thatoperationoftheSoftwarewillbe uninterrupteddorthattheSoftwarewillbe error-free.

TOTHEMAXIMUMEXTENTPERMITTED BYAPPLICABLELAW,THEABOVE WARRANTYISEXCLUSIVEANDINLIEU OFALLOTHERWARRANTIES,WHETHER EXPRESSORIMPLIED,INCLUDINGTHE IMPLIEDWARRANTIESOF MERCHANTABILITY,FITNESSFORA PARTICULARPURPOSE,AND NON-INFRINGEMENTOFINTELLECTUAL PROPERTYRIGHTS.THISWARRANTY GIVESYOUSPECIFICLEGALRIGHTS.YOU MAYHAVEOTHERRIGHTS,WHICHVARY FROMSTATETOSTATEANDCOUNTRY TOCOUNTRY.

7. DisclaimerofDamages:

SOMESTATESANDCOUNTRIESDONOT ALLOWTHELIMITATIONOREXCLUSION OFLIABILITYFORINCIDENTALOR CONSEQUENTIALDAMAGES,SOTHE BELOWLIMITATIONOREXCLUSIONMAY NOTAPPLYTOYOU.

TOTHEMAXIMUMEXTENTPERMITTED BYAPPLICABLELAWANDREGARDLESS OFWHETHERANYREMEDYSETFORTH HEREINFAILSOFITSESSENTIAL PURPOSE,INNOEVENTWILLSYMANTEC ORITSLICENSORSBELIABLETOYOUFOR ANYSPECIAL,CONSEQUENTIAL, INDIRECT,ORSIMILARDAMAGES, INCLUDINGANYLOSTPROFITSORLOST DATAARISINGOUTOFTHEUSEOR INABILITYTOUSETHESOFTWAREEVEN IFSYMANTECHASBEENADVISEDOF THEPOSSIBILITYOFSUCHDAMAGES.

INNOCASESHALLSYMANTEC'SORITS LICENSORS'LIABILITYEXCEEDTHE PURCHASEPRICEWHICHYOUPAIDFOR THEAPPLICABLESERVICEPERIOD.The disclaimersandlimitationssetforthabove willapplyregardlessofwhetherYouaccept theSoftware.

8.U.S.GovernmentRestricted Rights:

For U.S. Government procurements, the Software is deemed to be commercial computers software as defined in FAR 12.212 and subject to restricted rights as defined in FAR Section 52.227-19 "Commercial Computer Software-Restricted Rights" and DFARS 227.7202, "Rights in Commercial Computer Software or Commercial Computer Software Documentation", as applicable, and any successor regulations. Any use, modification, reproduction release, performance, display or disclosure of the Software by the U.S. Government shall be solely in accordance with the term so this License Agreement.

9. ExportRegulation:

YouacknowledgethattheSoftwareand relatedtechnicaldataandservices (collectively"ControlledTechnology")may besubjecttotheimportandexportlawsof theUnitedStates,specificallytheU.S.Export AdministrationRegulations(EAR),andthe lawsofanycountrywhereControlled Technologyisimportedorre-exported.You agreetocomplywithallrelevantlawsand willnotexportanyControlledTechnology incontraventiontoU.S.lawnortoany prohibitedcountry-entity,orpersonfor whichanexportlicenseorother governmentalapprovalisrequired.All Symantecproductisprohibitedforexport orre-exporttoCuba,NorthKorea,Iran,Syria andSudanandtoanycountrysubjectto relevanttradesanctions.USEOR FACILITATIONOFSYMANTECPRODUCT INCONNECTIONWITHANYACTIVITY INCLUDING,BUTNOTLIMITEDTO,THE DESIGN,DEVELOPMENT,FABRICATION, TRAINING,ORTESTINGOFCHEMICAL, BIOLOGICAL,ORNUCLEARMATERIALS, ORMISSILES,DRONES,ORSPACE LAUNCHVEHICLESCAPABLEOF DELIVERINGWEAPONSOFMASS DESTRUCTIONISPROHIBITED,IN ACCORDANCEWITHU.S.LAW.

10.General:

ThisLicenseAgreementwillbegovernedby thelawsoftheStateofCalifornia,United StatesofAmerica.ThisLicenseAgreement istheentireagreementbetweenYouand SymantecrelatingtotheSoftwareand:(i)

supersedesallpriororcontemporaneousoral orwrittencommunications, proposals, and representations with respect to it subject matter; and (ii) prevail over any conflicting or additional terms of any quote, order, acknowledgment, or similar communications between the parties. Notwithstanding the foregoing, nothing in this License Agreement will diminish any rights You may have under existing consumer protection legislation or other applicable laws in Your jurisdiction that may not be waived by contract. This License Agreement shall terminate upon Your breach of any term contained in this License Agreement and You shall cease use of and destroy all copies of the Software and Documentation. The disclaimers of warranties and damages and limitations on liability shall survivetermination. This License Agreement may only be modified by the Documentation or by a written document that has been signed by both You and Symantec. Should You have any questions concerning this License Agreement, or if You desire to contact Symantec for any reason, pleasewriteto Symantec Customer Service, 555 International Way, Springfield, OR 97477, U.S.A. or visit the Symantec website at www.symantec.com.

CPS/SOSN3605.0/USE

Contents

Chapter1Overview....11

AboutNortonSecuritySuite......11

Chapter2Installation....13

InstallingNortonSecuritySuite......13

ActivatingyourNortonservice......14

Chapter 3 Getting Started .... 17

StartingNortonSecuritySuite......17

Exploringthemainwindow......18

AboutNortonSecuritySuitestatus......21

Aboutmanagingmessagesand alerts....23

Formoreinformation......25

Chapter4Respondingtoemergencies....27

DownloadingtheNortonBootableRecovery ToolWizard....27

Chapter5Support....29

AccessingOneClickSupport......29

Index....31

QuickInstallation....32

Contents10

Thischapterincludesthefollowingtopics:

■AboutNortonSecuritySuite

AboutNortonSecuritySuite

NortonSecuritySuiteoffersprovenperformance, and deliverstoday'sfastandlightall-in-onesolution to protectyourPCandallyouronlineactivities. It protectsagainstviruses, worms, hackers, and botnet. Itsafeguardsagainstonlineidentitytheft, protects importantfiles, and keepyourPCtunedandrunning atpeakperformance.

NortonSecuritySuiteiscompletelyautomatedand easytouse.Itworksquietlyinthebackgroundto maintainyouroverallsystemintegritywithminimal effectonPCperformance.Byofferinganunmatched combinationofperformanceandprotection,Norton SecuritySuitehelpsyougetthemostoutofyourPC andyouronlineexperience.

Thischapterincludesthefollowingtopics:

■InstallingNortonSecuritySuite

■ActivatingyourNortonservice

InstallingNortonSecuritySuite

YouinstallNortonSecuritySuitefromaCD,USB,ora filethatyoudownload.

ToinstallNortonSecuritySuite

1 Dooneofthefollowing:

■IfyouinstallfromaCD,inserttheCDintothe CDdrive.
InWindowsVistaorWindowsXP, clickInstall NortonSecuritySuite.
InWindows7, clickRunStart.exe.

■IfyouinstallfromaUSB,inserttheUSBintothe drive.

InWindowsVistaorWindowsXP, clickLaunch NortonInstallandthenclickInstallNorton SecuritySuite.

InWindows7, clickOpenFoldertoviewfiles and thenclickStart.exe.

■Double-clickthefilethatyoudownloadedfrom yourserviceprovider.

2 ClicktheInstallOptionslink, reviewtheoptions, andthenclickOK.
3 ClicktheUserLicenseAgreementlink, andread theagreement.
4 Afteryouhavereadtheagreement, click AGREE& INSTALL.

ActivatingyourNortonservice

Serviceactivationinitiatesyourongoingservice.If you donotactivateyourservicewhenyouarefirst prompted,youreceiveanactivation-neededalert regularlyuntilyouactivatetheservice.Youcan activateyourservicedirectlyfromthe activation-neededalert.Alternatively,youcanusethe ActivationlinkintheSupportdrop-downlistinthe mainwindow.YoumustbeconnectedtotheInternet beforeyouproceed.Youmayneedtomanuallyenter aPIN,whichyourserviceproviderissued.The activationstepsmayvarybasedontheserviceprovider. Youcanactivateyourservicefromanynon-adminuser accountaswell.Activationshouldtakeonlyafew minutes.

Toactivateyourservice

1 Dooneofthefollowing:

■IntheNortonSecuritySuitemainwindow,click ActivateNow.
■IntheNortonSecuritySuitemainwindow, in theSupportdrop-downmenu, clickActivation.
In the Activation Needed alert, select Activate Now, and then click OK.

2 Whenyouchoosetoactivate,theSoftwareService windowappears.Thewindowprovidesyouthe followingoptions:

■ActivateNow

Followtheon-screeninstructions.Youmightbe askedtoentertheactivationPIN,whichyour serviceproviderissued.

■ActivateLater

Usethisoptiontoactivateyourservicelater.

Thischapterincludesthefollowingtopics:

■StartingNortonSecuritySuite
Exploringthemainwindow
■AboutNortonSecuritySuitestatus
■Aboutmanagingmessagesandalerts
■Formoreinformation

StartingNortonSecuritySuite

NortonSecuritySuiteprotectsanycomputeronwhich itisinstalled.Youdonothavetostarttheproductto beprotected.IfNortonSecuritySuitedetectsa situationthatrequiresyourattention,NortonSecurity Suitemayrepairitautomatically.Youcanalsoset NortonSecuritySuitetonotifyyouwhenasituation requiresyourattention,andyoucandecidewhich actionyouwanttotake.

Atanytime,youcanstartNortonSecuritySuiteto adjustthesettings,reviewyourprotectionstatus,or performpreventivemaintenance.Youcanaccessall oftheprogramfeaturesfromthemainwindow.

TostartNortonSecuritySuite

Dooneofthefollowing:
■IntheWindowsnotificationarea, double-click theNortonSecuritySuiteicon.
OntheWindowstaskbar,clickStart>All Programs>NortonSecuritySuite>Norton SecuritySuite.
■Double-clicktheNortonSecuritySuiteiconon yourdesktop.

Exploringthemainwindow

WhenyoustartNortonSecuritySuite,themainwindow opens. ThemainwindowprovidesaccesstoallNorton SecuritySuitefeatures,options,Help,andSupport. Youcanalsoviewtheoverallstatusofyourprotection categories,computerandWebprotection,filebackups, andfilesthatareleftbehindwhenyouusetheInternet.

Themainwindowcontainsthefollowingareaesthat provideaccesstotasksandservices.

The following links are displayed at the top of them in a window:

Tasks

OpenstheTaskspage,whichletsyou runscans,checkforupdates,view SecurityHistory,checkVulnerability ProtectionandviewNortonInsight Network.Thisareaalsoletsyoumanage backupsets,runbackupsandrestore files.Youcanalsorundiagnostic report,runstartupmanager,run RegistryCleanup,runNortonInsight, checkyourmonthlyproductreport andcheckNortonTasks.

Settings	OpenstheSettingspage,whichletssyoucustomizeAntivirussettings,Firewallsettings,Antispamsettings,configuretheMyNetworkmanagementtoolandconfigureParentalControls.ThisareaalsoletsyouconfigureIdentityProtection,scheduletasks,manageAdministrativeSettingsandmanagebackupsettings.YoucanusetheQuickControlstoturnonandoffNortonSecuritySuitefeatures.
Performance	OpensthePerformancewindowwhichshowsallinstalls,downloads,optimizations,detections/alerts,andinstancesofQuickScanthathaveoccurredonyourcomputersinceinstallingNortonSecuritySuite.ThewindowalsodisplaysadetailedgraphicalrepresentationoftheCPUandthememoryusagebyyourNortonproduct.
Support	OpenstheNortonHelpCenterandtheOneClickSupportpageYoucanviewtheproductinformationandactivateyourproduct.

Statussummary

TheSystemStatusisontheleftside ofthemainwindow.Itprovidesan overallstatusoftheprotection categories.Yourstatusmaybe Secureifyourcomputerissecure, Attentionifanareaneedsyour attention,orAtRiskifyourcomputer isatrisk.Thisareaalsoprovidesa Fixicon.Ifanareaneedsyour attention,itisalsoreflectedinone ormoreprotectioncategories.

Protectioncategoriesisthelargestareaonthemain windowandcontainsthefollowing:

PCSecurity	LetsyouviewPCSecuritydetails,runScans,runLiveUpdate,manageFirewall,andrunNortonInsight
IdentityProtection	LetsyouviewIdentityProtectiondetails,manageldentityProtection,andconfigureIdentitySafe
Backup	LetsyouviewBackupDetails,manageBackupSets,runBackup,andRestoreFiles
PCTuneup	LetsyouviewPCTuneupDetails,runDisk Optimization,runFileCleanup,runDiagnostic Report,andrunStartupManager

The followingiconsaredisplayedatthebottomofthe mainwindow:

ActivityMap	Letsyouaccesstheworldmapwithhotspots ofcybercrimesandthelatestthreats.
OnlineFamily	Letsyoumonitoryourchild'sactivitieson theInternet. ⚠ NortonOnlineFamilymaynotbe availablewithsomeversionsofNorton SecuritySuite.Insuchcase,youmaynotbe abletoaccessNortonOnlineFamilyoptions.
SafeWeb	LetsyoucheckthesafetyofaWebsite. ⚠ SafeWebmaynotbeavailablewith someversionsofNortonSecuritySuite.In suchcase,youmaynotbeabletoaccess SafeWeboptions.

AboutNortonSecuritySuitestatus

NortonSecuritySuitedisplaysthesecuritystatusof yourcomputeratthetopofthemainwindow. Based on thesecuritystatusofyourcomputer, Norton SecuritySuiteshowsyoursystemstatusasSecure, Attention, or AtRisk.

Thesystemstatusindicatordisplaysoneofthe followingstatuses:

Secure	Indicatesthatyourcomputer isprotectedfromthreats, risks,anddamages.
Attention	Indicatesthatyourcomputer requiresattention.Atthebottomsectionofthe NortonSecuritySuitemain window,clickFixNowto resolvethesecuritythreats onyourcomputer.

AtRisk

Indicatesthatyourcomputer isatrisk.Atthebottomsectionofthe NortonSecuritySuitemain window,clickFixNowto resolvethesecuritythreats onyourcomputer.

NortonSecuritySuitedisplaysindividualsecurity statusforeachprotectioncategory,suchasPCSecurity, IdentityProtection,Backup,andPCTuneup.Basedon thesecuritystatusofthedifferentcomponentsofyour computer,thestatusareasofthefourprotection categories are marked as Protected, Attention, or At Risk.

See "Responding to security status indicators" onpage22.

When your system status or protection categories statuses are marked as AtRiskor Attention, at the bottom section of the Norton Security Suitemain window, click Fix Now to resolve all these security threats on your computer.

Respondingtosecuritystatusindicators

When your system encounters a threat or a risk, the product displays security status at the top of the main window. When a status indicator displays a status, you can take appropriate action to improve your protection status. Your protection is based on the program that are installed on your computer. To improve your protection status, ensure that your installed programs are up to date.

When your system status or protection categories statuses are marked as AtRiskor Attention, you can resolv the security issues directly from them in window.

Torespondtosecuritystatusindicators

1 IntheNortonSecuritySuitemainwindow,clickFixNow.

2 Followtheon-screeninstructions.

Aboutmanagingmessagesandalerts

NortonSecuritySuitedisplaysmessagesinseveral waysandinseverallocations.

You might seem messages in the following locations:

Notificationareaonyour Windowsdesktop

SeveraltypesofNorton SecuritySuitemessages appearinthenotification area,atthefarrightofthe taskbar.Forexample,yourPC wasturnedoff,orithasnot beenconnectedtothe Internetforawhile.Inthis case,youseeamessagethat yourprotectionmaynotbe uptodate.Adifferentialertappearsifa securitysettingwasturned off.Thismessagewarnsyou thatyourPCmightnotbe secureandhelpsyoutoturn onthesetting.Inmostcasesyoucanclick thealerttoopenNorton SecuritySuiteandfixthe problems.

NortonSecuritySuitemain windowoverallstatus	Alertsandothermessages appearatthetopofthemain window.Thecolorofthe messageindicatesits urgency.Ifthemessagecolor isgreen,yourcomputeris protected.Ifthemessage colorisorangeorred,you musttakeappropriateaction toensurethatyoustay protected.
NortonSecuritySuite protectioncategoriesand details	NortonSecuritySuite displaysindividualstatus areasforeachprotection feature,suchasPCSecurity, IdentityProtection,Backup, andPCTuneup.Thestatus areaasshowhowmanyissues needtoberesolvedforeach feature.YoucanuseView Detailsundereachstatus areaformoreinformation aboutthoseissues.Youcan usetheFixNowoptiontofix alltheissuesthatneedtobe resolvedtosecureyour computer.
NortonSecuritySuitegadget intheWindowssidebar	InWindowsVistaand Windows7,NortonSecurity Suitedisplaysthesecurity statusofyourcomputerin theNortonSecuritySuite gadgetintheWindows sidebar.

Formoreinformation

TheproductdocumentationhelpyouuseNorton SecuritySuite.Youcanfindtheinformationthatyou needonyourcomputerandonthePartnerWebsite.

AccessingHelp

HelpisavailablethroughoutyourNortonproduct.Help provideslinkstoinformationthatassistsyouwiththe specifictasksthatyouwanttocomplete.Theonline Helpprovidesaguidetoalloftheproductfeatures.

ToaccessHelp

1 Atthetopofthemainwindow,clickSupport.
2 Inthedrop-downmenu,clickHelp.
3 IntheHelpwindow, intheleftpane, clickatab. Youroptionsare:

Index	DisplaysHelpbytopicContentsListsallkeywordsfortheHelptopicsinalphabeticalorder
Search	Opensasearchboxinwhichyoucan typeawordoraphrase

ToprintaHelptopic

1 IntheHelpwindow, clicktheContentstab.
2 IntheContentslist,selectthetopicthatyouwant toprint,andthenclickPrint.
3 Selectwhetheryouwanttoprintonlytheselected topic,orthetopicandallofthesubtopicsunderit.
4 ClickOK.

Respondingto emergencies

4

Thischapterincludesthefollowingtopics:

■DownloadingtheNortonBootableRecoveryTool Wizard

DownloadingtheNortonBootableRecovery ToolWizard

If your attempt to install a Norton product fails, you candown load the Norton Bootable Recovery Tool Wizard. This easy-to-use wizard helps you create Norton Bootable Recovery Tool on a CD, DVD, or USB key. You can use Norton Bootable Recovery Tool to scan your computer and remove any security threats that prevents successful installation.

It is recommended that you download and install Norton Bootable Recovery Tool Wizard on a computer that does not have any security threats and create Norton Bootable Recovery Tool. If you create Norton Bootable Recovery Tool on an infected computer, there is a chancethat there recovery CD, DVD, or USB key might get infected.

YoumusthaveapinnumbertousetheNortonBootable RecoveryTool.

TodownloadtheNortonBootableRecoveryToolWizard fromtheInternet

1 OpenyourWebbrowser, and gotothefollowing URL: http://www.norton.com/recoverytool_n360_sos

2 Followtheon-screeninstructions.

Thischapterincludesthefollowingtopics:

■AccessingOneClickSupport

AccessingOneClickSupport

OneClickSupportletsyouaccesssupportfromwithin yourproductandoffersthetoolsthatautomatically diagnoseandresolvecommonissues.ToaccessOne ClickSupport,clickSupportonthemainproduct window.

ToaccessOneClickSupport

1 Inthemainproductwindow,clickSupport.
2 Inthedrop-downlistclick, GetSupport.

Availability of support varies by region. Regular telephone and Internet connection fees apply in certain countries. For full support details, please visit

www.symantec.com/globalsupport

Index

A

activation

procedure14

alerts23

E

errormessages23

H

Help

accessing25

printing25

|

installation

problems27

M

mainwindow

features18

Help&Support18

options18

statuscolors23

statusmessages23

messages23

N

NortonBootableRecoveryTool

Wizard

downloading27

NortonSecuritySuite

about11

activating14

desktopicon18

mainwindow23

status21

P

Performance19

pop-upmessages23

S

securitystatus22

service

activation14

Settings19

status21-22

Statussummarybar20

Support19

OneClickSupport29

T

Tasks18

QuickInstallation

NortonSecuritySuiteincludesprotectionupdatesandnewproductfeaturesas availablethroughoutthisrenewableserviceperiod.Withthisserviceyoureceive therighttousethisproductononecomputeroronthespecifiednumberof computersduringtheserviceperiod,whichbeginsuponinitialinstallation.This renewableserviceincludesprotectionupdatesandnewproductfeaturesas availablethroughouttheserviceperiod,subjecttoacceptanceoftheSymantec LicenseAgreementincludedwiththisproductandavailableforreviewat:

www.symantec.com

Productfeaturesmaybeadded, modified, or removed during the service period.

Beforeyoubegin,youshouldcloseallopenprogramsonyourcomputerandensurethatyouareconnectedtothelnternet.

InstallingNortonSecuritySuite

YoucaninstallNortonSecuritySuitefromaCD,aUSBdrive,orfromafilethat youdownload.

ToinstallNortonSecuritySuite

1 Dooneofthefollowing:

-If you install from a CD, insert the CD into the optical drive.
InWindowsVistaorWindowsXP, clickInstallNortonSecuritySuite.
In Windows 7, click Launch Norton Install and then click Install Norton SecuritySuite.
-If you install from a USB drive, insert the USB drive into the USB port.
InWindowsVistaorWindowsXP, clickLaunchNortonInstallandthen clickInstallNortonSecuritySuite.
In Windows 7, click Open Folder to view files, double click Start.exe and thenclickInstallNortonSecuritySuite.
- If you download your copy of Norton Security Suite, double-click the file that you download.

2 Click the Install Options link, review the options, and then click OK.

3ClicktheUserLicenseAgreementlink,andreadtheagreement.

4 After you have read the agreement, click AGREE&INSTALL.

Norton from Symantec products protect consumers from traditional threats with antivirus, phishing protection, and spyware protection. They also protect against bots, drive-by downloads, and identity theft, and are light on system resources. In addition, Symantec provides services such as online backup and PC Tuneup, and is a trusted source for family online safety. For more information, please click one of the following links:

Antivirus|PhishingProtection|SpywareProtection|OnlineBackup

Copyright © 2010 Symantec Corporation. All rights reserved. Symantec, Norton, and the Norton Logo are trademarks or registered trademarks of Symantec Corporation and its affiliates in the U.S. and other countries. Other names may be trademarks of their respectiveowners.