HPI-2000TP - Oven Vivax - Free user manual and instructions
Find the device manual for free HPI-2000TP Vivax in PDF.
| Product Type | Induction Cooker |
| Brand | Vivax |
| Model | HPI-2000TP |
| Power Consumption | 1800-2000W |
| Voltage / Frequency | 220-240V AC, 50/60Hz |
| Protection Class | Class II |
| Dimensions (W x D x H) | 280 x 360 x 46 mm |
| Number of Power Levels | 8 (200-2000W) |
| Cooking Functions | Hot Pot, Fry, Soup, Water, Low Fire |
| Timer Function | Yes, 1-4 hours |
| Auto Shut-Off | After 2 hours of inactivity (Hot Pot, Fry, Soup); 1 hour for Low Fire; 18 minutes for Water |
| Control Type | Touch buttons (ON/OFF, FUNCTION, TIMER, +, -) |
| Display | LED Display with preset function indicators |
| Cookware Compatibility | Iron or steel pots with flat, thick bottom |
| Error Codes | E0 (no pan), E1 (low voltage), E2 (high voltage), E3 (overheat), E4 (sensor disconnected), E5 (IGBT overheat), E6 (IGBT sensor) |
| Cleaning Instructions | Disconnect power, cool down, use damp cloth with mild detergent, avoid abrasives |
| Safety Features | Overheat protection, auto shut-off, child lock (implied), surface crack detection |
| Usage Location | Indoor, well-ventilated, not near bath/shower |
| Warranty | 24 months (depending on region) |
| Spare Parts Availability | 7 years after purchase via authorized service |
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USER MANUAL HPI-2000TP Vivax
Poštovani,
Pakiranje i ambalaža proizvoda (plastične vrećice, stiropor itd) ne smiju ostati unutar dosega djece, zato što su potencijalno opasni. Molimo odložite i pohranite pakiranje i ambalažu sukladno lokalnim propisima.
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Warning symbol with exclamation mark inside a triangle (no text or numbers)SIGURNOSNA UPOZORENJA
- Molimo vas da provjerite snagu i napajanje vašeg električnog priključka i odgovara li podacima navedenim na naljepnici, koja se nalazi sa stražnje strane uređaja. Ako imate bilo kakve sumnje ili pitanja, kontaktirajte ovlašteni servis ili električara.
voditi računa da se ne dodiruju grijaći elementi. Djeca mlađa od 8 godina moraju se držati podalje od uređaja, osim ako nisu pod neprestanim nadzorom.
- Nemojte koristiti abrazivna sredstva ili oštre metalne nožiće ili slično za čišćenje vrata ili unutrašnjosti pećnice, jer na taj način možete nepovratno oštetiti površinu.
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Four black-and-white silhouettes of cooking pots with crossed x-marks, no text or symbols present- Priključite kabel napajanja na ispravnu utičnicu.
- Postavite metalnu posudu ili posudu od nehrđajučeg čelika, koju ste prethodno napunili vodom ili namirnicama koje želite kuhati na ploči.
- Ptitisnite na [ON/OFF] tipku.
- Pritisanite [FUNCTION] tipku kako bi odabrali jedan od unaprijed postavljenih funkcija kuhanja.
Nakon što ste pritisnuli tipku [FUNCTION] prvi puta, početna funkcija kuhanja automatski je postavljena na [Hot Pot] i snagom kuhanja 1300W, Pritisnite tipke [+] ili [—] za ugađanje snage kuhanja.
Možete ugađati osam razina snage (W): 200-500-800-1000-1300-1600-1800-2000W
5. Funkcije kuhanja:
a. Hot Pot (Mogućnost ručnog ugađanja): početna snaga kuhanja je 1300W. Pritisnite [+] ili [−] za ugađanje snage u opsegu: 200-2000W.
Napomena: Indukcijska ploča automatski će se isključit ako u perriodu od 2h nije bilo nikakvih ugađanja od strane korisnika.
b. Fry (Preženje) (Mogućnost ručnog ugađanja): početna snaga kuhanja je 2000W Pritisnite [+] ili [−] za ugađanje snage u opsegu: 200-2000W.
Napomena: Indukcijska ploča automatski će se isključit ako u perriodu od 2h nije bilo nikakvih ugađanja od strane korisnika.
c. Soup (Juha) (Automatska funkcija): početna snaga kuhanja je 1600W.
ADEKVATNO POSUĐE I ISPRAVAN POLOŽAJ

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Simple black-and-white icon of a cooking pot with crossed x-marks (no text or symbols)LOŠE

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Symbol of a house with crossed lines indicating restriction or prohibition (no text present)LOŠE LOŠE

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Simple black-and-white icon of a cooking pot with crossed x-marks (no text or symbols)ISPRAVNO

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Silhouette of a cooking pot with lid and side handles (no text or symbols)TEHNIČKE SPECIFIKACIJE
Napajanje 220-240V AC 50/60Hz Klasa zaštite II
Snaga 1800-2000W Dimenzije 280x360x46mm
Odlaganje u otpad stare električne i elektroničke opreme

Proizvodi označeni ovim simbolom označavaju da proizvod spada u grupu električne i elektroničke opreme (EE proizvodi) te se ne smije odlagati zajedno s kućnim i glomaznim otpadom. Zbog toga ovaj proizvod treba odložiti na označeno sabirno mjesto za prikupljanje električne i elektroničke opreme. Pravilnim odlaganjem ovog proizvoda pomoći ćete spriječiti moguće negativne posljedice na okoliš i ljudsko zdravlje, koji bi inače mogli biti ugroženi neodgovarajućim odlaganjem istrošenog proizvoda. Recikliranjem materijala pomoći ćemo sačuvati zdravi životni okoliš i prirodne resurse.
Za detaljne informacije o sakupljanju EE proizvoda obratite se M SAN Grupi ili prodavaonici u kojoj ste kupili ovaj proizvod. Više informacija možete pronaći na www.elektrootpad.com i info@elektrootpad.com te pozivom na broj 062 606 062 .
EU Izjava o sukladnosti
Ovaj uređaj proizveden je u skladu sa važećim Europskim normama I u skladu je sa svim važečim Direktivama I Regulativama.
Poštavani,
Pakovanje i ambalaža proizvoda (plastične kese, stiropor itd) držite van domašaja dece zato što su potencijalno opasni. Odložite pakovanje i ambalažu u skladu sa lokalnim propisima.
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Warning symbol with exclamation mark inside a triangle (no text or numbers)SIGURNOSNA UPOZORENJA
- Molimo vas da proverite snagu i napajanje vašeg električnog priključka i odgovara li podacima navedenim na nalepnici, koja se nalazi sa zadnje strane uređaja. Ako imate bilo kakve sumnje ili pitanja, kontaktirajte ovlašćeni servis ili električara.
- Proverite i osigurajte da je električno napajanje na utičnici ili priključku isključeno pre početka instalacije uređaja.
- Proverite i osigurajte da je uređaj isključen sa napajanja pre početka održavanja ili čišćenja, kako bi sprečili opasnost od električnog udara.
- Ukoliko primetite da je kabl napajanja ili utikač oštećen, kako se ne bi izložili opasnosti od električnog udara odmah prestanite koristiti uređaj i pozovite ovlašćeni servis ili električara koji će stručno da zameni kabl napajanja.
- Držite električni kabl vašeg uređaja podalje od vrućih površina. Ne dopustite da dodiruje uređaj. Držite kabl podalje od oštrih predmeta i vrućih površina.
- Za vreme upotrebe uređaja, u prostoriji se stvara vlaga i toplota. Prostor u kojem koristite uređaj mora biti stalno dobro provetravan.
- Dugotrajno intenzivno korišćenje uređaja može da zahteva dodatnu ventilaciju, naprimer češće provetravanje, ugradnju dodatnih otvora za ventilaciju ili ugradnju dodatnih mehaničkih uređaja (ventilatora).
- Nemojte koristiti abrazivna sredstva ili oštre metalne nožiće ili slično za čišćenje, jer na taj način možete nepovratno oštetiti površinu ili staklo.
- Na el. ploču ne bi trebalo stavljati nestabilne ili deformisane posude kako ne bi došlo do njihovog prevrtanja, koje može prouzrokovati povrede.
- Ako je trenutni osigurač u vašoj električnoj instalaciji manji od 16A, kontaktirajte kvalifikovanog električara za promenu osigurača ili prilagođavanje električne instalacije.
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Four black-and-white silhouettes of cooking pots with crossed x-marks, no text or symbols present.- Priključite kabl napajanja na ispravnu utičnicu.
- Postavite metalnu posudu ili posudu od nerđajućeg čelika, koju ste prethodno napunili vodom ili namirnicama koje želite kuvati na ploči.
- Pritisnite na [ON/OFF] taster.
- Pritisanite [FUNCTION] taster kako bi odabrali jednu od unapred postavljenih funkcija kuvanja.
Nakon što ste pritisnuli tipku [FUNCTION] prvi put, početna funkcija kuvanja automatski je postavljena na [Hot Pot] i snagom kuvanja 1300W, Pritisnite tastere [+] ili [−] za podešavanje snage kuvanja.
Možete podesiti osam nivoa snage (W): 200-500-800-1000-1300-1600-1800-2000W
ADEKVATNO POSUĐE I ISPRAVAN POLOŽAJ

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Simple black-and-white icon of a cooking pot with crossed x-marks (no text or symbols)LOŠE

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Simple black-and-white icon of a house with crossed lines indicating restriction or prohibition (no text or symbols)LOŠE LOŠE

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Simple black-and-white icon of a cooking pot with crossed x-marks (no text or symbols)ISPRAVNO

natural_image
Silhouette of a cooking pot with lid and side handles (no text or symbols)TEHNIČKE SPECIFIKACIJE
Napajanje 220-240V AC 50/60Hz Klasa zaštite II
Snaga 1800-2000W Dimenzije 280x360x46mm
Odlaganje u otpad stare električne i elektronske opreme

Proizvodi označeni ovim simbolom pripadaju grupi električne i elektronske opreme (EE proizvodi) i ne smeju da se odlažu zajedno sa kućnim otpadom. Kad postane neupotrebljiv, ovaj proizvod bi trebalo predati u najbliži centar za prikupljanje i reciklažu električnog i elektronskog otpada. Na taj način sprečavamo negativne posledice na okolinu i zdravlje i čuvamo prirodne resurse.
Za detaljne informacije o sakupljanju EE otpada obratite se prodavcu kod kojeg ste kupili uređaj ili pogledajte na stranici www.ereciklaza.com.
Почитувани,
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Four black-and-white silhouettes of cooking pots with crossed x-marks, no text or symbols presentnatural_image
Black and white icon of a cooking pot with crossed lines indicating resistance or crossed panes (no text or symbols)ЛОШО

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Symbol of a cooking pot crossed with two crossed bars, no text or numbers presentЛОШО

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Simple black-and-white icon of a cooking pot with crossed chopsticks (no text or symbols)ЛОШО

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Silhouette of a cooking pot with lid and side handles (no text or symbols)ПРАВИЛНО
I nderuari konsumator,
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Warning symbol with exclamation mark inside a triangle (no text or numbers)PARALAJMËRIMET E RËNDËSISHME S DHE PARALAJMËRIMET E SIGURISË AND SAFETY PARALAJMËRIME
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Four black-and-white silhouettes of cooking pots with crossed x-marks, no text or symbols present.natural_image
Silhouette of a cooking pot with crossed x-marks (no text or symbols)GABIM

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Symbol of a cooking pot with crossed x marks and the word 'GARIM' below (no additional text or symbols)GABIM

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Simple black-and-white icon of a house with crossed lines indicating restriction or prohibition (no text or symbols)GABIM

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Silhouette of a cooking pot with lid and side handles (no text or symbols)GABIM
PARAMETRAT TEKNIKE/ TECHNICAL SPECS
Voltazha/Voltage
Fuqia/ Poëer
220-240V AC 50/60Hz
1800-2000Ë
Klasi Mbrojtës
Dimensioni
||
280x360x46mm
Spoštovani,
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Warning symbol with exclamation mark inside a triangle (no text or numbers)VARNOSTNA OPOZORILA
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Four black-and-white silhouettes of cooking pots with crossed x-marks, no text or symbols present.natural_image
Simple black-and-white icon of a cooking pot with crossed x-marks (no text or symbols)LOŠE

natural_image
Symbol of a house with two crossed bars, representing restriction or prohibition (no text present)LOŠE LOŠE

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Simple black-and-white icon of a cooking pot with crossed x-marks (no text or symbols)ISPRAVNO

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Silhouette of a cooking pot with lid and side handles (no text or symbols)TEHNIČNE SPECIFIKACIJE
Product size:280 x 360 x 46mm

Dear Customer,
Pieces of packaging (plastic bags, polystyrene etc.) must not be left within reach of children, as they are potentially dangerous. Please dispose of packaging thoughtfully by the appropriate means.
To this effect, we recommend that you read the entire guide carefully before operating the product and keep it as a reference. If you transfer the device to a third party, please give them this manual, to the new owner familiar with the device functions and warnings relevant to the safe use of the device.
Warning: All our appliances are only for domestic use, not for commercial use.
THIS APPLIANCE SHALL BE INSTALLED IN ACCORDANCE WITH THE REGULATIONS IN FORCE AND ONLY USED IN A WELL VENTILATED SPACE. READ THE INSTRUCTIONS BEFORE INSTALLING OR USING THIS APPLIANCE
WARNING:
COOKTOP MAINTENANCE
Do not allow sugar, sauces or juices to burn on the cooking plate.
This can DAMAGE the glass surface or even melt of the glass surface or make subsequent cleaning much more difficult!
The light color change on the plate are normal and don't have any influence on working performances.

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Warning symbol with exclamation mark inside a triangle (no text or numbers)IMPORTANT AND SAFETY
WARNINGS
- Please find required information as power and ratings for your cooker from rating label is which located behind of appliance.
- Ensure that the electricity supply is turned OFF before installing your appliance.
- If the supply cord is damaged, it must be replaced by the manufacturer, its services agent or similar qualified persons in order to avoid hazard.
- Keep the electrical cable of your cooker away from the hot areas; do not let them touch the appliance. Keep them away from sharp sides and heated surfaces.
- Usage of your appliance creates moisture and heat in the room; make sure that your kitchen is well ventilated.
- Prolonged intensive use of the appliance may call for additional ventilation, for example opening increasing the level of mechanical ventilation where present.
- When the plate is hot never touch the glass by hand.
- This appliance is for cooking purposes only. It must not be used for other purposes, for example room heating. All our appliances are only for domestic use, not for commercial use.
- Before starting to use your appliance, keep curtains, paper or inflammable things away from your appliance. Do not keep combustible or inflammable things in or near the appliance.
- This appliance can be used by children aged from 8 years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised.
- Use glove when using device. Do not touch on hot surfaces
- Do not use Induction plate in potentially explosive atmospheres.
- If the current rate of the fuse in your installation is less than 16 Amp, have a qualified electrician fit a 16 Amp fuse.
- When device is being used, some parts may become hot; children should be kept away and supervised at all times.
- Do not splash cool water when the surface of the appliance is still hot. Arising steam may cause burns and sudden temperature exchange may cause damages on the surface of the appliance
- WARNING: Accessible parts may become hot during use. Young children should be kept away.

- WARNING: The appliance and its accessible parts become hot during use. Care should be taken to avoid touching heating elements. Children less than 8 years of age shall be kept away unless continuously supervised.
- Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass since they can scratch the surface which may result in shattering of the glass.
- On hot plate should not put unstable or deformed pots to prevent their roll over, which can cause injury.
- If the current rate of the fuse in your installation is less than 16 Ampere, have a qualified electrician fit a 16 A. fuse.
- This appliance is produced in accordance with the safety regulations. Incorrect use will harm people and appliance.
- Children should be supervised to ensure that they do not play with the appliance. Never let them play with the appliance.
- The cooker may be located in a kitchen, a kitchen/diner or bed-sitting room but not in a room containing a bath or shower.
- Caution: glass lids may shatter when heated. Turn off all the burners before shutting the lid. Any spillage should be removed from the lid before opening.

- Caution: Accessible parts may be hot when the grill is in use. Young children should be kept away"
- Do not put flammable, combustible, explosive liquid able or deformable by heat any material close to the Induction plate. There is possible risk of danger even if your appliance is not in use.
- Bread may catch fire if the toasting time is too long. Close supervision is necessary during toasting
- WARNING: Unattended cooking on a hob with fat or oil can be dangerous and may result in fire. NEVER try to extinguish a fire with water, but switch off the appliance and then cover flame e.g. with a lid or a fire blanket (wet kitchen cloth).
- WARNING: Danger of fire: do not store items on the cooking surfaces.
- WARNING: If the surface is cracked, switch off the appliance to avoid the possibility of electric shock
- The appliance is not intended to be operated by means of an external timer or separate remote-control system
- WARNING: This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Children should be supervised to ensure that they do not play with the appliance.
- Never place an empty pan on the Induction plate panel.
- Metallic objects such as knives, forks, spoons and lids should not be placed on the hob surface since they can get hot.
- The glass ceramic can be damaged by objects falling onto it.
- If the surface is cracked, switch off the appliance to avoid the possibility of electric shock, for hob surfaces of glass ceramic or similar material which protect live parts
- Do not attempt to repair the appliance yourself, please contact an authorized service center. Contact an authorized service center and insist on the use of original spare parts.
POSITION OF THE APPLIANCE
Place your cooking plate device on stabile and flat surface.
Before you start to use appliance, please carefully read „IMPORTANT AND SAFETY WARNINGS” chapter!
Before using Induction plate, please remove all flammable tapes, sytrofoam or any other ambalage materials on cooker. Also take out user manual and other flammable materials from appliance.
MAIN PARTS

- LED Display
- Preset Function LED lights
-
- / -: Power adjust touch buttons
- TIMER: Timer button
- FUNCTION: Preset Function touch button
- ON / OFF button
HOW TO USE INDUCTION COOKER
- In order to have a good cooking result from the hob, the pans bottom should be as thick and flat as possible.
- Bottom of pans and cooking zones should be the same size. If possible, always place lids on the pans. Always place cookware on the cooking zone before it is switched on. Switch cooking zones off before the end of the cooking time, to take advantage of residual heat.

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Four black-and-white silhouettes of cooking pots with crossed x-marks, no text or symbols present-
Plug unit into the proper socket;
-
Put an Iron or Steel pot with filled water or food on the center of the cooking plate;
- Push [ON/OFF] button.
- Press [FUNCTION] button to choose one of preset Cooking functions.
After press [FUNCTION] button the first time, it default [Hot Pot] work as 1300W, Press [+] or [−] button to adjust power level.
You can adjust 8 levels cooking power (W): 200-500-800-1000-1300-1600-1800-2000W
- Cooking functions:
a. Hot Pot (Manual function): default power work is 1300W. Press [+] or [−] to adjust power level in range: 200-2000W.
Note: Induction plate will auto shut off if more than 2 hours any user adjustments.
b. Fry (Manual function): default power work is 2000W. Press [+] or [−] to adjust power level in range: 200-2000W,
Note: Induction plate will auto shut off if more than 2 hours any user adjustments.
c. Soup (Automatic function): default power work is 1600W. In this preset working mode you cannot adjust power level by press [+] or [-] .
After 12 mins working, unit will turn to 800W intermittent power heating, cooking process is controlled automatically by program to keep soup warm.
Note: Induction plate will auto shut off if more than 2 hours any user adjustments.
d. Wa ter (Automatic function): default power work is 2000W. In this preset working mode you cannot adjust power level by press [+] or [-] , cooking process is controlled automatically by program.
Note: Induction plate will auto shut off after 18nsiwork.
e. Low fire (Automatic function): default power work is 500W. In this preset cooking mode you cannot adjust power level by press [+] or [-] , cooking process is controlled automatically by program.
Note: Induction plate will auto shut off if more than 1 hour no any user adjustments.
- After cooking, press [ON/OFF] button, Cooker is in Off status.
Discconnect Induction plate from the socket.
TIMER FUNCTION
- When the induction plate is working, press [TIMER] button, then press [+] or [-] to set the TIMER time (from 1-4 hours)
- TIMER function is available in all preset functions. To adjust TIMER time, pressonce [+] or [-] to add or reduce 1 min, long press [+] or [-] to add or reduce 10 min.
After set time is reached, Induction plate will automatically turn off.
ERROR CODE
| Error Code Possible Reason | |
| E0 | There is no pot/pan or unsuitable pot/pan on induction cooker. |
| E1 Supply voltage is too low(less than 88V). | |
| E2 Supply voltage is too high(more than 280V). | |
| E3 | The temperature of plate surface is too high, or short circuited. |
| E4 Plate surface temperature sensor is not connected well. | |
| E5 | The Heat sensor of radiator (IGBT) is over heat, or short circuited, or the fan is not connected well. |
| E6 The Heat sensor of radiator (IGBT) is not connected well. | |
MAINTENANCE and CLEANING
- Disconnect the plug supplying electricity from the socket.
- While Induction plate is operating or shortly after it starts operating, it is extremely hot. You must avoid touching glass surface!
- Never clean plate surface by the tools like hard brush, cleaning mesh or knife. Do not use abrasive, scratching agents and detergents.
- After cleaning with a soapy cloth, rinse it with colth and then dry thoroughly with a soft cloth.
- Clean the glass surfaces with special glass cleaning agents.
- Do not clean your plate with steam cleaners.
- Never use inflammable agents like acid, thinner and gasoline when cleaning your oven.
WARNING:
Spilled sauce, fruit juice, etc. should be wiped off as soon as possible with a soft cloth soaked in warm water with a detergent.
Do not allow sauces or juices to burn on the cooking plate. This can damage the glass surface or even melt of the glass surface or make subsequent cleaning much more difficult! The light color change on the plate are normal and don't have any influence on working performances.
Do not use a steel wool or knives to clean dirt deposits. Grease the deposits with a cloth soaked with a very damp detergent, but be careful not to scratch glass top.
CORRECT DISHES POSITION AND USAGE

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Four black-and-white silhouettes of cooking pots with crossed x-marks, no text or symbols presentWRONG WRONG WRONG CORRECT
TECHNICAL SPECS
Voltage 220-240V AC 50/60Hz Protection Class II
Power 1800-2000W Dimension 280x360x46mm
Disposal of Electrical and Electronic Equipment

To protect our environment and to recycle the raw materials used as completely as possible, the consumer is asked to return unserviceable equipment to the public collection system for electrical and electronic. The symbol of the crossed indicates that this product must be returned to the collection point for electronic waste to feed it by recycling the best possible raw material recycling.
By ensuring this product you will prevent possible negative effects on the environment and human health, which could otherwise be caused due to improper disposal of that product. The recycling of materials from this product, you will help to preserve a healthy environment and natural resources.
For detailed information about the collection of EE products contact the dealer where you purchased the product.
EU Declaraton of Conformity
This device is manufactured in accordance with the applicable European standards and in accordance with all applicable Directives and Regulations.

EU declaration of conformity can be downloaded from the following link: www.msan.hr/dokumentacijaartikala
POŠTOVANI!
Zahvaljujemo na kupnji Vivax uređaja i nadamo se da ćete biti zadovoljni odabirom. Ako u jamstvenom roku bude potreban popravak proizvoda, molimo savjetujte se sa ovlaštenim prodavačem koji Vam je proizvod prodao ili nas kontaktirajte na dolje navedene brojeve i adrese. MOLIMO VAS DA PRIJE UPORABE PROIZVODA PAŽLJIVO PROČITATE UPUTE PRILOŽENE UZ PROIZVOD!
JAMSTVENI LIST
VIVAX
HR
MODEL UREĐAJA
SERIJSKI BROJ
DATUM PRODAJE
BROJ RAČUNA PRODAVATELJA
POTPIS I PEČAT PRODAVATELJA
POTPIS I PEČAT PRODAVCA
6. PRAVO NA REKLAMACIJU NE OBUHVATA
- Ovom izjavom o saobraznosti proizvođač proizvoda, preko KIM TEC CG d.o.o., kao uvoznika i davaoca prava u Crnoj Gori besplatan popravak istog u skladu s vazećim propisima i u skladu s uslovima opisanim u ovoj izjavi o saobraznosti. Ovom izjavom o saobraznosti istićemo da će predmet ovog prava raditi bez greške uzrokovane eventualnom lošom izradom i lošim materijalom izrade. Svi eventualno nastali kvarovi biće besplatno otklonjeni u ovlašćenom servisu u predviđenom roku za reklamaciju.
- USLOVI REKLAMACIJE: Rok za reklamaciju počinje teći od dana kupovine proizvoda i traje 24 mjeseca.
- U slučaju kvara na proizvodu koji je predmet reklamacije, obavezujemo se da ćemo isti popraviti u najkraćem mogućem roku, a najkasnije u roku od 15 dana. Ako se proizvod ne može popraviti ili se ne popravi u roku od 15 dana, biće zamijenjen novim.
- Pravo na reklamaciju se priznaje uz fiskalni račun o kupovini, ili uz ovu izjavu o saobraznosti koji mora biti ispravno popunjen odnosno mora sadržati datum prodaje, pečat i potpis prodavca.
- Davalac izjave o saobraznosti osigurava servis i rezervne djelove 7 godina od datuma kupovine.
POTPIS I PEČAT PRODAVATELJA
GARANCIJSKA IZJAVA
- Ovom garancijom garantira proizvođač proizvoda, preko KIM TEC d.o.o., kao uvoznika i davatelja garancije u Republici Bosni i Hercegovini besplatan popravak istog u skladu s važećim propisima i u skladu s uvjetima opisanim u ovom garantnom listu. Ovom garancijom garantiramo da će predmet ove garancije raditi bez greške uzrokovane eventualnom lošom izradom i lošim materijalom izrade. Svi eventualno nastali kvarovi biti će besplatno otklonjeni u ovlaštenom servisu u garantnom roku.
UVJETI GARANCIJE:
Garantni rok počinje teći od dana kupnje proizvoda i traje 12 mjeseci, osim za Vivax Imago televizore (CRT, LCD, PDP) za koje jamstvo traje 24 mjeseca
- U slučaju kvara na proizvodu koji je predmet ove garancije, obavezujemo se da ćemo isti popraviti u najkraćem mogućem roku, a najkasnije u roku od 45 dana. Ako se proizvod ne može popraviti ili se ne popravi u roku od 45 dana, biti će zamijenjen novim. Ako popravak proizvoda traje duže od 10 dana, garancija se produljužuje za vrijeme trajanja popravka.
- Garancija se priznaje samo uz račun o kupnji, te uz ovaj garantni list koji mora biti ispravno popunjen odnosno mora sadržavati datum prodaje, pečat i potpis prodavatelja.
- Davalac garancije osigurava servis i rezervne dijelove 7 godina od datuma kupnje.
GARANCIJA NE OBUHVAĆA:
Kosova Electronic Service Center
Kosova Electronic Service Center
VIVAX Air Conditioners; White Goods and Small Home appliances