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HMC920BEWW - Microwaves HAIER - Free user manual and instructions

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USER MANUAL HMC920BEWW HAIER

HMC0903SESS, HMC920BEWW,

HMC920BEBB, HMC935SESS

HAIER HMC920BEWW - 1

text_image Package Private Place Dewerage Frozen Driver Reset Timer Power Level Time Cook 2 Auto Cook Auto Defreat Power1 Default 1 2 3 4 5 6 7 8 9 Clear 0 Clear Start Stop

SAFETY INFORMATION......

Precautions to Avoid Possible Exposure to Excessive Microwave Energy......2

A Special Note on Arcing....2

Addendum....2

Important Safety Instructions 3-5

Grounding Instructions 6

Cookware and Utensil Guide 7-8

SET UP & USE ....

Specifications....9

Installation Guide....9

Parts & Features....10

Control Panel....11

Operation Instructions....12-14

Convenience Cooking Settings 14-15

Cooking Techniques....16

CLEANING AND CARE....17

TROUBLE SHOOTING & WARRANTY ....

Before You Call For Service ....18

Customer Service 18

Limited Warranty 19

PRODUCT REGISTRATION

Thank you for purchasing our Haier product. This easy-to-use manual will guide you in getting the best use of your microwave oven.

Remember to record the model and serial numbers. They are on a label inside of the microwave oven.

Model number

Serial number

Date of purchase

Staple your receipt to your manual. You will need it to obtain warranty service.

PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY

A. Do not attempt to operate this oven with the door open. This can result in harmful exposure to microwave energy. It is important not to disable or tamper with the safety interlocks.
B. Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces.
C. Do not operate the oven if damaged. It is especially important that the oven door closes properly and that there is no damage to the:

  1. DOOR (bent)
  2. HINGES AND LATCHES (broken or loosened)
  3. DOOR SEALS AND SEALING SURFACES
    D. The oven should not be adjusted or repaired by anyone except properly qualified service personnel.

A SPECIAL NOTE ON ARCING

"Arcing" refers to the presence of sparks inside the microwave oven. It can be caused by:

  • Metal or foil touching the inside walls of the oven.
  • Foil not closely molded to food, where edges have been left sticking up.
  • Small metal parts such as twist-ties, poultry pins, or gold-rimmed dishes.
    • Recycled paper towels which may contain small amounts of metal.

CAUTION

IF YOU SEE SPARKS IN YOUR MICROWAVE OVEN, IMMEDIATELY PRESS STOP/START TO CEASE COOKING AND CORRECT THE PROBLEM.

ADDENDUM

If this product is not maintained in a good state of cleanliness, its surface could be degraded. This could affect the lifespan of the product and lead to a dangerous situation.

IMPORTANT SAFETY INSTRUCTIONS

WARNING

When using electrical appliances, basic safety precautions should be followed, including the following:

WARNING - To reduce the risk of burns, electric shock, fire, and injury to persons or exposure to excessive microwave energy:

  1. Read all instructions before using the appliance.
  2. Read carefully and follow the specific "PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY" on page 2.
  3. This appliance must be grounded. Connect only to properly grounded outlet. See "GROUNDING INSTRUCTIONS" on page 6.
  4. Install or position this appliance only in accordance with the provided installation instructions on page 9.
  5. Some products such as whole eggs and sealed containers -for example, closed glass jars- can potentially explode and should not be heated in this oven.
  6. Use this appliance only for the intended uses as described in this manual. This type of oven is specifically designed to heat, cook, or dry food. It is not designed for industrial or laboratory use. Do not use corrosive chemicals or vapors in this appliance.
  7. As with any appliance, close supervision is necessary when used by children.
  8. To reduce the risk of fire in the oven cavity:

- Do not overcook food. Carefully attend the appliance when paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking.

- Remove wire twist-ties from paper or plastic bags before placing bag in oven.

IMPORTANT SAFETY INSTRUCTIONS

  • If materials inside the oven ignite, keep oven door closed, turn oven off, and disconnect the power cord or shut off power at the fuse or circuit breaker panel.
  • Do not use the cavity for storage purpose. Do not leave paper products, cooking utensils or food inside the cavity when not in use.
  • Liquids, such as water, coffee, or tea can be overheated beyond the boiling point without appearing to be boiling due to surface tension of the liquid. Visible bubbling or boiling when the container is removed from the microwave oven is not always present. THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID.
  • Do not heat oil or fat for deep-frying. It is difficult to control the temperature of oil in a microwave oven.
  • Foods with heavy skins such as potatoes, whole squash, apples and chestnuts should be pierced with a fork or the tip of a sharp knife before cooking.
  • The contents of feeding bottles and baby food jars should be stirred or shaken and the temperature should be checked before serving in order to avoid burns.
  • Cooking utensils may become hot because of heat transferred from the heated food. Pot holders may be needed to handle the utensil.
  • Do not cover or block any openings on the appliance.
  • Do not store or use this appliance outdoors. Do not use this product near water, for example, near a kitchen sink, in a wet basement, near a swimming pool, or similar locations.
  • Do not operate this appliance if the cord or plug is damaged, if it is not working properly, or if it has been damaged or dropped.
  • Do not immerse cord or plug in water. Keep cord away from heated surfaces. Do not let cord hang over the edge of a table or counter.

IMPORTANT SAFETY INSTRUCTIONS

  1. Use only thermometers, specifically designed for use in microwave ovens.
  2. Be certain the glass tray and roller rings are in place before operating the oven
  3. This appliance should be serviced only by qualified service personnel. Contact nearest authorized service facility for examination, repair, or adjustment.
  4. When cleaning sealing surfaces of the oven, such as the door jamb, use only mild, nonabrasive soaps, or mild detergents applied with a sponge or soft cloth.

SAVE THESE INSTRUCTIONS HOUSEHOLD USE ONLY

GROUNDING INSTRUCTIONS

ELECTRICAL REQUIREMENTS

The electrical requirements are a 120 volt 60 Hz, AC only, 15 amp. It is recommended that a separate circuit serving only the oven be provided. The oven is equipped with a 3-wire cord having a 3-prong grounding plug. It must be plugged into a wall receptacle that is properly installed and grounded.

This appliance must be grounded. In the event of an electrical short circuit, grounding reduces risk of electric shock by providing an escape wire for the electric current. The cord provided with this appliance is equipped with a grounding wire and a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded. Do not attempt to defeat this safety feature by modifying the plug in any way.

WARNING

Improper use of the grounding plug can result in a risk of electric shock.

Consult a qualified electrician or serviceman if:

1) The grounding instructions are not completely understood.
2) You are unsure that the appliance is properly grounded.
3) You have any questions about the grounding or electrical instructions.

POWER SUPPLY CORD

  1. A short power supply cord is provided to reduce the risk of becoming entangled in or tripping over a longer cord.
  2. If the power supply cord is too short, do not use an extension cord. Have a qualified electrician or serviceman to install an outlet near the appliance.
  3. If it is absolutely necessary to use longer cord sets or an extension cord, extreme care must be exercised.

a) Use only a grounding type 3-wire extension cord that has a 3-blade grounding plug and a 3-slot receptacle that will accept the plug on the appliance.
b) The marked electrical rating of the cord set or extension cord must equal to or greater than the electrical rating of the appliance. The longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over unintentionally.

HAIER HMC920BEWW - POWER SUPPLY CORD - 1

natural_image Line drawing of a single electrical outlet plug (no text or symbols)

NOTE: Neither Haier nor the dealer can accept any liability for damage to the oven or personal injury resulting from failure to observe the electrical connection procedures.

COOKWARE AND UTENSIL GUIDE

This section lists which utensils can be used in the microwave, which have limited use, and which should not be used in the microwave at all.

  • Microwave browning dish: Use to brown the exterior of small items such as steaks, chops, or pancakes. Follow the directions provided with your browning dish.
  • Microwaveable plastic wrap: Use to retain steam. Leave a small opening for some steam to escape and avoid placing it directly on the food.
  • Paper towels and napkins: These absorb excess moisture and prevent spattering. Use for short-term heating and covering. Do not use recycled paper towels, which may contain metal and could ignite.
  • Heat-proof glass or glass-ceramic bowls and dishes: Use for heating or cooking.
  • Paper plates and cups: Use for short-term heating at low temperatures. Do not use recycled paper, which may contain metal and could ignite.
  • Wax paper: Use as a cover to prevent spattering.
  • Thermometers: Use only those labeled "Microwave Safe" and follow all directions. Check the temperature of food in several places. Conventional thermometers may be used on microwaved food once the food has been removed from the oven.

LIMITED USE

- Aluminum foil: Smooth, narrow strips of foil may be used to shield delicate areas on food items like drumsticks and wings to prevent overcooking.

NOTE: Using too much foil can damage your oven, so be careful.

  • Ceramic, porcelain, and stoneware: Use these only if they are labeled "Microwave Safe". If they are not labeled, test them to make sure they can be used safely.
  • Plastic: Use only if labeled "Microwave Safe". Other plastics can melt.
  • Straw, wicker, and wood: Use only for short-term heating, such as warming dinner rolls for a few seconds. Baskets and bowls may be flammable.

COOKWARE AND UTENSIL GUIDE CONT.

  • Glass jars and bottles: Regular glass is too thin to be used in a microwave. It can shatter, causing damage and injury.
  • Paper bags: These are a fire hazard, except for popcorn bags that are designed for microwave use.
  • Styrofoam plates and cups: These can melt and leave a harmful chemical residue on food.
  • Plastic storage and food containers: Containers meant for cold storage, such as margarine tubs, can melt in the microwave.
  • Metal utensils: These can damage your microwave oven. Remove all metal from food and containers before cooking.

NOTE: To test if a dish is safe for microwaving, place the empty dish in the oven and microwave on HIGH for 30 seconds. A dish which becomes very hot should not be used.

  • Parchment paper: Use as a cover to prevent spattering or as a wrap for steaming.
  • Aluminum tray: May cause arcing. Transfer food to a microwave-safe container.
  • Take-out carton with metal handle: May cause arcing. Transfer food to a microwave-safe container.
  • Metal or metal-trimmed utensils: Metal cookware, metal trim, and metallic glazes may cause arcing.
  • Wood: Wood will dry out when used in the microwave oven and may split or crack.

SPECIFICATIONS

Power Consumption: 120V~60Hz, 1350W
MWO Power: 900W
Operation Frequency: 2450MHz
Oven Cavity Dimensions (H x W x D): 8-11/16" x 13-3/8" x 12-5/8"
Oven Capacity: 0.9 cubic feet
Cooking Uniformity: Turntable Diameter 10-5/8"
Net Weight: Approx. 30 lbs.

INSTALLATION GUIDE

  1. Make sure that all the packing materials are removed from the inside of the door.
  2. Check the oven for any damage, such as misaligned or bent door, damaged door seals and sealing surfaces, broken or loose door hinges and latches, and dents inside the cavity or on the door. If there is any damage, do not operate the oven. Contact qualified service personnel.
  3. This microwave oven must be placed on a flat, stable surface capable of supporting the weight of the oven plus the heaviest food likely to be cooked in the oven.
  4. Do not place the oven where heat, moisture, or high humidity are generated, or near combustible materials.

  5. To function correctly, the oven must have sufficient airflow on all sides.
    Allow 8" of space above the oven, 4" at back, and 2" at both sides. Do not cover or block any openings on the appliance. Do not remove feet on which oven stands.

  6. Do not operate the oven without glass tray, roller support, and shaft in their proper positions.
  7. Make sure that the power supply cord is undamaged and does not run under the oven or over any hot or sharp surface.
  8. The socket must be readily accessible so that the cord can be

quickly reached and easily unplugged in an emergency.

HAIER HMC920BEWW - INSTALLATION GUIDE - 1

natural_image Diagram of a wall-mounted electrical outlet with a cable inserted, showing power and ground connections (no text or symbols)

RADIO OR TV INTERFERENCE

Should the microwave oven cause interference to your radio or TV, check that the microwave oven is on a different circuit, relocate the radio or TV as far away from the oven as possible or check position and signal of receiving antenna.

PARTS & FEATURES

HAIER HMC920BEWW - PARTS & FEATURES - 1

text_image Peggeron Poles Plots Dewergs Frozen Driver Rohout Timer Power Level Time Clock 2 Audio Clock Audio Clockload Speed Default 1 2 3 4 5 6 7 8 9 Clock 0 Clear Next Big

Diagram for instructional purposes only. Design may vary by model number.

HAIER HMC920BEWW - PARTS & FEATURES - 2

text_image Door Safety Lock System Oven Window Control Panel Door Jamb Turntable Roller Glass Tray

HAIER HMC920BEWW - PARTS & FEATURES - 3

flowchart
graph TD
    A["Power Level"] --> B["Timer"]
    B --> C["Auto Cook"]
    C --> D["Clock"]
    D --> E["Start / Stop"]

    F["Display"] --> G["Convenience Cooking Buttons"]
    G --> H["Time Cook 2"]
    H --> I["Auto Defrost"]
    I --> J["Speed Defrost"]

    K["1"] --> L["2"] --> M["3"]
    N["4"] --> O["5"] --> P["6"]
    Q["7"] --> R["8"] --> S["9"]
    T["Clock"] --> U["0"] --> V["Clear"]
    W["Start/Stop"] --> X["Stop"]

    Y["Popcorn"] --> Z["Beverage"]
    AA["Potato"] --> AB["Frozen Dinner"]
    AC["Pizza"] --> AD["Reheat"]

    AE["Timer"] --> AF["Auto Cook"]
    AG["Power Level"] --> AH["Auto Defrost"]
    AI["Time Cook 2"] --> AJ["Speed Defrost"]

    AK["Number Pad"] --> AL["Clear"]

DISPLAY

Shows cooking time, power, indicators and present time.

CONVENIENCE COOKING BUTTONS

Instant settings to cook popular foods

TIMER

Timer functions independently, even while a cooking program is in progress.

POWER LEVEL

Use to set power level. Also lets you check power level during cooking.

TIME COOK 2

Use for multi-stage cooking. Enables cooking at multiple power and time settings automatically.

AUTO COOK

Programs cooking based on the weight of the foods to be cooked.

AUTO DEFROST

Programs defrosting based on the weight of the foods to be defrosted.

SPEED DEFROST

Quickly and effectively defrosts foods by alternating defrost and stand times.

NUMBER PAD (0-9)

Use to manually set time or weight.

CLEAR

Clears all previous settings or sets the child lock.

CLOCK

Use to set the time of day or recall the time of day.

START/STOP

Touch to start or stop cooking.

OPERATION INSTRUCTIONS

SIGNALS DURING OVEN SETTINGS ONE BEEP: Oven accepts the entry. TWO BEEP: Oven does not accept the entry, check and try again.

SETTING THE CLOCK

  1. Touch CLOCK pad.
  2. Use the number pad to enter the correct time.
  3. Touch CLOCK pad again.

NOTE: This is a 12-hour clock. When the oven is first plugged in or when power resumes after a power interruption, the display will show ENTER CLOCK TIME. If you prefer to not have the clock displayed, touch RESET.

SETTING THE TIMER

The timer operates as a minute timer.

  1. Press Timer pad.
  2. Enter the amount of time you want to count down.
  3. Press the Start pad. When the time is up, the timer will signal.

NOTE: The timer operates without microwave energy.

The default power output setting is 100%. If you want to set a power level other than 100%, touch POWER LEVEL, and then use the number pad to enter the power level.

NUMBER PADCOOKING POWERNUMBER PADCOOKING POWER
10 100%5 50%
9 90%4 40%
8 80%3 30%
7 70%2 20%
6 60%1 10%

SETTING A COOKING PROGRAM

A. Single-stage cooking

  1. Use the number pad to set a cooking time. You can set a cooking time from one second to 99 minutes and 99 seconds.
  2. Set the Power Level if other than 100%.
  3. Touch START/STOP to start cooking.

B. Multiple-stage cooking

Some foods or recipes require different stages of cooking at different temperatures.

  1. SET STAGE 1: Follow steps 1 and 2 in "Single-stage Cooking". Do not touch START/STOP.
  2. SET STAGE 2: Touch TIME COOK 2 then enter proper cooking time and (lower) power level. Most Multiple-Stage recipes use lower power for second stage.
  3. Touch START/STOP to start cooking.

NOTE: After stage 1 time has elapsed, one beep sounds, signaling the beginning of stage 2.

• After total time has elapsed, the system will beep with END in the display. The beeps will continue to sound automatically every two minutes until the door is opened or any button is touched.

SPEED DEFROST

  1. Touch SPEED DEFROST.
  2. Enter desired defrosting time with the number pad.
  3. Touch START/STOP.

NOTE: Remove meat from package and place on microwave safe dish.

OPERATION INSTRUCTIONS CONT.

• After total time has elapsed, the system will sound beeps with END in the display. The beeps will continue to sound automatically every two minutes until the door is opened or any button is touched.
• After setting SPEED DEFROST, oven can be programmed to automatically switch to single or multiple-stage cooking.
- For speed defrost and single stage cooking, follow steps above. Before touching START/STOP, touch TIME COOK 2, enter time and power level and then touch START/STOP.
- For speed defrost and multiple stage cooking, follow steps above. Before touching START/STOP, touch TIME COOK 2, enter two-stage cooking programs and then touch START/STOP to start.

AUTO COOK

  1. Touch AUTO COOK.
  2. Select food code using numbers 1-3 on the number pad.
  3. Enter food weight.
  4. Touch START/STOP.

AUTO COOK FOOD CODES

CODE TYPE MAX WEIGHT
1 Beef5 lb. 16 oz.
2 Lamb5 lb. 16 oz.
3 Pork5 lb. 4 oz.

NOTE: Meat must be defrosted and at refrigerated temperature.

- Weight must be in pounds and ounces.

- Ounce weights less than 10 must be preceded by a 0. If label gives weight in pounds only, change the fraction of a pound to ounces using the chart on the next page.

Example: 1 lb. 8 oz. = 108

2 lb. 12 oz. = 212

  • During cooking, the system will pause automatically and beep to remind users to turn meat over. After turning, touch START/STOP to resume cooking.
    • After total time has elapsed, the system will sound several beeps with END in the display. The beeps will continue to sound automatically every two minutes until the door is opened or any button is touched.

AUTO DEFROST

  1. Touch AUTO DEFROST pad.
  2. Enter food weight with the number pad.
  3. Touch START/STOP pad to start cooking.

NOTE: Weight must be in pounds and ounces. Ounce weights less than 10 must be preceded by a 0. If label gives weight in pounds only, change the fraction of a pound to ounces using the chart on the following page.

  • During defrosting, you need to turn food over for uniform defrosting. After turning, touch START/STOP pad to resume defrosting.
    • After total time elapsed, the system will sound several beeps with END in the display. The beeps will continue to sound automatically every two minutes until the door is opened or any button is touched.

OPERATION INSTRUCTIONS CONT.

CONVERTING FRACTIONS OF A POUND TO OUNCES

FRACTIONS OF A LB. OUNCES FRACTIONS OF A LB. OUNCES
Less than .03 0 .54 to 59 9
.03 to .09 1 .60 to 65 10
.10 to .15 2 .66 to 71 11
.16 to .21 3 .72 to 78 12
.22 to .27 4 .79 to 84 13
.28 to .34 5 .85 to 90 14
.35 to .40 6 .91 to 97 15
.41 to .46 7 Above .97 Go to next even
.47 to .53 8

SETTING CHILD LOCK

The safety lock prevents unsupervised operation by children. Set the function in standby mode.

To set: Press and hold CLEAR for 3 seconds. LOCK is indicated on the display.

To cancel: Press and hold CLEAR for 3 seconds. LOCK disappears from the display.

CONVENIENCE COOKING SETTINGS

The CONVENIENCE COOKING settings allow you to cook or reheat food automatically without entering power level or time.

For smaller portions, simply touch the desired button then START/STOP. For larger portions, push the desired number twice.

FROZEN DINNER, BAKED POTATO and BEVERAGE allow you to cook multiple amounts of the same food. Simply touch pad once, and ENTER AMT appears in the display. Enter the amount of servings and press START/STOP.

POPCORN

For a 3.5 oz. bag of microwave popcorn:

  1. Touch POPCORN once.
  2. Touch START/STOP.

NOTE: To change the preset POPCORN time: Touch POPCORN twice. ENTER TIME appears in display. Enter desired cooking time on number pad. Touch START/STOP. This new cooking time will remain whenever you use the

POPCORN setting until you CLEAR it.

HAIER HMC920BEWW - POPCORN - 1

text_image Hand pointing at a calculator interface with numeric keypad and function buttons visible

CONVENIENCE COOKING SETTINGS CONT.

BAKED POTATO

For potatoes (4 \~6 oz. each):

NOTE: Potatoes should be pierced with a fork or the tip of a sharp knife before cooking to prevent bursting.

  1. Touch BAKED POTATO once.
  2. Enter number of potatoes (1 - 4).
  3. Touch START/STOP.

For larger potatoes (8\~10 oz. each):

  1. Touch BAKED POTATO twice.
  2. Enter number of potatoes (1 - 4).
  3. Touch START/STOP.

PIZZA

Reheating a slice of pizza:

  1. Touch PIZZA once.
  2. Touch START/STOP.

Heating a whole pizza:

  1. Touch PIZZA twice.
  2. Touch START/STOP.

BEVERAGE

For smaller cups (5 \~ 7 oz. each):

  1. Touch BEVERAGE once.
  2. Enter number of cups by touching number pad from 1 to 4.
  3. Touch START/STOP.

For larger coffee mugs (9\~11 oz. each):

  1. Touch BEVERAGE twice.
  2. Enter number of mugs by touching number pad from 1 to 4.
  3. Touch START/STOP.

FROZEN DINNER

For one or two small frozen dinners (7\~9 oz. each):

  1. Touch FROZEN DINNER once.
  2. Select 1 or 2 for number of entrees.
  3. Touch START/STOP pad.

Larger frozen dinners (10 \~ 12 oz. each):

  1. Touch FROZEN DINNER twice.
  2. Select 1 or 2 for number of entrees.
  3. Touch START/STOP.

REHEAT

  1. Touch REHEAT pad.
  2. Touch START/STOP.

NOTE:

This setting is meant for reheating a plate of chilled leftovers.

COOKING TECHNIQUES

Your microwave can make cooking quicker and easier than conventional cooking. For best results, exercise the following techniques:

STIRRING

Stir foods such as casseroles and vegetables while cooking to distribute heat evenly. Food at the outside of the dish absorbs more energy and heats more quickly, so stir from the outside to the center. The oven will pause automatically when you open the door to stir your food.

ARRANGEMENT

Arrange unevenly shaped foods, such as chicken pieces or chops, with the thicker, meatier parts toward the outside of the turntable where they receive more microwave energy. To prevent overcooking, place delicate areas, such as asparagus tips, toward the center of the turntable.

SHIELDING

You may shield food with narrow strips of aluminum foil to prevent overcooking. Areas that need shielding include poultry wing-tips, the ends of poultry legs, and corners of square baking dishes. Use only small amounts of aluminum foil. Larger amounts can damage your oven. Apply foil strips as smoothly as the food item allows, avoiding creases wherever possible.

TURNING

Turn foods over midway through cooking to expose all parts to microwave energy. This is especially important with large items such as roasts.

STANDING

Foods cooked in the microwave build up internal heat and continue to cook for a few minutes after heating stops. Let foods stand to complete cooking, especially foods such as cakes and whole vegetables. Roasts need this time to complete cooking in the center without overcooking the outer areas. All liquids, such as soup or hot chocolate, should be shaken or stirred prior to cooking, midway through, and when cooking is complete. Let liquids stand a moment before serving. When heating baby food, stir well at removal and test the temperature before serving.

ADDING MOISTURE

Microwave energy is attracted to water molecules. Food that is uneven in moisture content should be covered or allowed to stand so that the heat disperses evenly. Add a small amount of water to dry food to help it cook.

CLEANING AND CARE

  1. Keep the inside of the oven clean. When food splatters or spilled liquids adhere to oven walls, wipe with a damp cloth. Mild detergent may be used if the oven gets very dirty. Avoid the use of spray and other harsh cleaners as they may stain, streak or dull the door surface.
  2. When cleaning surfaces such as the door jamb, use only mild, nonabrasive soaps, or mild detergents applied with a sponge or soft cloth.
  3. Turn off the oven and unplug the power cord from the wall socket before cleaning.
  4. The outside surfaces should be cleaned with a damp cloth. To prevent damage to the operating parts inside the oven, water should not be allowed to seep into the ventilation openings.
  5. Wipe the window on both sides with a damp cloth to remove any spills or spatters.
  6. Do not allow the control panel to get wet. Clean with a soft, damp cloth. When cleaning the control panel, leave oven door open to prevent oven from accidentally turning on.
  7. If steam accumulates inside or around the outside of the oven door, wipe with a soft cloth. This may occur when the microwave oven is operated under high humidity conditions. This is normal in such conditions.

  8. It may be necessary to remove the glass tray for cleaning. Wash the tray in warm sudsy water or in a dishwasher.

  9. The roller ring and oven floor should be cleaned regularly. Simply wipe the bottom surface of the oven with mild detergent. The roller ring may be washed in mild sudsy water or dishwasher. When removing the roller ring from cavity floor for cleaning, be sure to replace in the proper position.
  10. Remove odors from your oven by combining a cup of water with the juice and skin of one lemon in a deep bowl, microwave for 5 minutes. Wipe thoroughly and dry with a soft cloth.
  11. When the oven light burns out, please consult a dealer to have it replaced.
  12. If the power cord becomes soiled, unplug and wipe down with a damp cloth. Make sure to dry thoroughly before plugging back into outlet.
  13. Please do not dispose of this appliance with regular garbage. It should be disposed of through an appropriate disposal facility provided by your municipality.

BEFORE YOU CALL FOR SERVICE

IF THE OVEN FAILS TO OPERATE:

A) Check to make sure that the oven is plugged in securely. If it is not, remove the plug from the outlet, wait 10 seconds and plug it in again securely.
B) Check for a blown circuit fuse or a tripped main circuit breaker. If these seem to be operating properly, test the outlet with another appliance.
C) Check to make sure the control panel is programmed correctly and the timer is set.
D) Check to ensure that the door is securely closed engaging the door safety lock system. Otherwise, the microwave energy will not flow into the oven.

IF NONE OF THE ABOVE SOLVES THE PROBLEM, CONTACT A QUALIFIED TECHNICIAN. DO NOT TRY TO ADJUST OR REPAIR THE OVEN YOURSELF.

CUSTOMER SERVICE

IMPORTANT

DO NOT RETURN THIS PRODUCT TO THE STORE

If you have a problem with this product, please contact the Haier Customer Satisfaction Center at 1-877-337-3639.

DATED PROOF OF PURCHASE, MODEL # AND SERIAL # REQUIRED FOR WARRANTY SERVICE

HAIER HMC920BEWW - DO NOT RETURN THIS PRODUCT TO THE STORE - 1

text_image CUSTOMER SERVICE SERVICIO AL CLIENTE Hotline 24/7 1-877-337-3639

TROUBLESHOOTING

Check your problem by using the chart below and try the solutions for each problem. If the microwave oven still does not work properly, contact Haier customer service center or the nearest authorized service center. Customers must never troubleshoot internal components. Microwaves hold dangerous voltage (5000V) even after power is removed. Only a certified technician should attempt Microwave repair.

TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY
Oven will not start A.Electrical cord for oven is not plugged in.B. Door is open.C. Wrong operation is set.A. Plug into the outlet.B. Close the door and try again.C. Check instructions.
Arcing or sparkling A.Materials to be avoided in microwave oven, such as metal, were used.B. The oven is operated when empty.C. Spilled food remains in the cavity.A. Use microwave-safe cookware only.B. Do not operate with oven empty.C. Clean cavity with wet towel.
Unevenly cooked foodsA. Materials to be avoided in microwave oven were used.B. Food is not defrosted completely.C. Cooking time, power level is not suitable.D. Food is not turned or stirred.A. Use microwave-safe cookware only.B. Completely defrost food.C. Use correct cooking time, power level.D. Turn or stir food.
Overcooked foods Cokoking time, power level is not suitable. Use correct cooking time, power level.Use correct cooking time and power level.
Under cooked foods A.Materials to be avoided in microwave oven were used.B. Food is not defrosted completely.C. Oven ventilation ports are restricted.D. Cooking time, power level is not suitable.A. Use microwave-safe cookware only.B. Completely defrost food.C. Check to see that oven ventilation ports are not restricted.D. Use correct cooking time and power level.
Improper defrosting A.Materials to be avoided in microwave oven were used.B. Cooking time, power level is not suitable.C. Food is not turned or stirred.A. Use microwave-safe cookware only.B. Use correct cooking time and power level.C. Turn or stir food.

LIMITED WARRANTY

What is covered and for how long?

This warranty covers all defects in workmanship or materials for a period of: 12 months for labor 12 months for parts (Functional Parts Only) 2 years Magnetron Tube for Microwave (part only)

The warranty commences on the date of item purchase. Customer shall provide Haier with proof of the date of purchase and the original receipt along with; brand, model and serial number for verification prior to any warranty service being provided.

Carry-In Service is available for selected products at the discretion of Haier America.

EXCEPTIONS:

Commercial or Rental Use warranty 90 days for labor 90 days for parts No other warranty applies.

What is covered.

  1. The mechanical and electrical parts of the appliance which serve the functional purpose of this appliance are covered for a period of 12 months or as stated above. This includes all parts except finish, trim and glass.
  2. The limited warranty does not cover any credit or refund for any loss or injury caused by the product or defects to the product including but not limited to incidental or consequential damages.
  3. If the magnetron tube fails (for Microwave) due to poor workmanship or material, the part will be replaced.

What will be done?

  1. Any mechanical or electrical part that proves to be defective in normal usage during the specified warranty period will be repaired or replaced at Haier's discretion.
    ALL WARRANTY SERVICE MUST BE PROVIDED BY ONLY OUR FACTORY SERVICE CENTERS, OR BY AN AUTHORIZED HAIER CUSTOMER TECHNICIAN.
    If it is determined that repair is not appropriate or replacement parts are unavailable for repair, Haier will exchange the product with a refurbished or new product the same or similar to the original at its discretion.

  2. There will be no charge to the purchaser for functional replacement parts and labor on any covered items during the initial 12-month period or as stated above.

  3. THIS WARRANTY COVERS APPLIANCES WITHIN THE CONTINENTAL UNITED STATES, PUERTO RICO AND CANADA. IT DOES NOT COVER THE FOLLOWING:

Damages from improper installation.

Damages incurred during shipping.

Defects other than manufacturing. Damage from misuse, abuse, accident, alteration, lack of proper care and maintenance or incorrect current or voltage or acts of God. Damage from other than household use. Damage from service by other than an authorized dealer or service center.

Decorative trims, glass or replaceable light bulbs. Transportation and shipping costs. Labor (after the initial 12 months). Credit or Refund for products over 30 days past date of purchase Food loss for food spoiled as a direct result of mechanical failure of the product or of any delay in providing service, repair, replacement. This limited warranty doesn't apply to refurbished product or unit purchased as/like new or second-hand. THIS LIMITED WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. The remedy provided in this warranty is exclusive and is granted in lieu of all other remedies. This warranty does not cover incidental or consequential damages, so the above limitations may not apply to you. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state.

Haier America,

New York, NY 10018

ÍNDICE

natural_image Line drawing of a black electrical outlet plug with two leads (no text or symbols)
natural_image Diagram of a wall-mounted electrical outlet with two wires inserted (no text or symbols)
text_image Hand pointing at a keypad interface with labeled buttons and numbers, illustrating a function or function call.

Model # HMC0903SESS,

HMC0911SESS, HMC920BEWW,

HMC920BEBB, HMC935SESS

Issued Date: February 2012

120 V, 60 Hz

Made in China

Fabriqué en Chine

Hecho en China

Printed in China

Haier America

New York, NY 10018

©2012 Haier America Trading, LLC.

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Product information

Brand : HAIER

Model : HMC920BEWW

Category : Microwaves