FD9389-HMV - Security Camera Vivotek - Free user manual and instructions
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| Product Type | Security Camera |
| Model | FD9389-HMV |
| Brand | Vivotek |
| Dimensions | Ø139 x 105 mm (dome diameter x height) |
| Weight | 550 g |
| Power Supply | PoE (IEEE 802.3af), DC 12V |
| Resolution | 5 Megapixels (2592x1944) |
| Lens | 2.8-12mm motorized varifocal, autofocus |
| Field of View | Horizontal: 103° (wide) to 31° (tele) |
| IR Distance | Up to 30 m for night vision |
| Compression | H.265, H.264, MJPEG |
| WDR | 120 dB Wide Dynamic Range |
| Weather Protection | IP66, IK10 (vandal-resistant) |
| Operating Temperature | -40°C to 60°C |
| Audio | Two-way audio with built-in mic and speaker |
| Storage | MicroSD up to 256 GB, NAS, NVR |
| Analytics | Motion detection, tampering alarm, line crossing, intrusion detection |
| Interface | RJ45 10/100 Mbps Ethernet, 1 DI/DO, audio I/O |
| Maintenance | Clean dome with soft, lint-free cloth; avoid solvents |
| Safety | Surge protection: 6 kV; password protection, HTTPS |
| Spare Parts & Repairability | No user-serviceable parts; contact Vivotek support |
| General Information | Compatible with Vivotek VAST and third-party VMS; ONVIF Profile G/T |
Frequently Asked Questions - FD9389-HMV Vivotek
How do I reset the Vivotek FD9389-HMV to factory defaults?
Press and hold the reset button (located near the Ethernet port) for 10 seconds while the camera is powered on. Release when the status indicator flashes.
What is the maximum SD card capacity supported?
The camera supports microSD cards up to 256 GB. Use Class 10 or UHS-I for best performance.
Can I use PoE with this camera?
Yes, the FD9389-HMV supports PoE (IEEE 802.3af) for power and data over a single Ethernet cable.
What is the IR range and how does it perform in complete darkness?
The camera has built-in IR LEDs with a range of up to 30 meters. It provides clear black-and-white video in zero lux conditions.
How do I access the camera remotely?
Install the Vivotek VAST or iViewer software, or use a web browser. Configure port forwarding or use P2P via the camera's serial number.
What resolutions and frame rates are available?
The camera streams up to 5MP (2592x1944) at 30 fps in H.265. Lower resolutions like 1080p and 720p are also supported.
Is the camera suitable for outdoor use?
Yes, it is rated IP66 for weather resistance and IK10 for vandal protection, making it ideal for outdoor or harsh environments.
How to set up motion detection alerts?
Log in to the camera's web interface, go to Event > Motion Detection, draw a detection area, and configure actions (e.g., email, FTP, push notification).
Can I use two-way audio?
Yes, the camera has a built-in microphone and speaker. Enable two-way audio in the audio settings to communicate from a remote device.
What is the warranty period for Vivotek FD9389-HMV?
Vivotek typically offers a 3-year limited warranty. Check with your retailer for exact terms.
User questions about FD9389-HMV Vivotek
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