SND-5011 - Security Camera Hanwha - Free user manual and instructions
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| Product Type | Network Dome Camera |
| Brand | Hanwha |
| Model | SND-5011 |
| Dimensions (Ø x H) | Ø130 mm x 95 mm |
| Weight | 0.5 kg |
| Power Supply | PoE (IEEE 802.3af) |
| Power Consumption | Max. 5 W |
| Image Sensor | 1/3" CMOS |
| Resolution | 2 Megapixel (1920x1080) |
| Lens Focal Length | 3.6 mm fixed |
| Night Vision IR Range | Up to 15 m |
| Video Compression | H.265, H.264, MJPEG |
| Audio Support | Two-way audio (built-in mic & speaker) |
| Network Interface | RJ-45 10/100 Base-T |
| Storage | Micro SD/SDHC/SDXC slot (up to 128 GB) |
| Motion Detection | Yes (configurable regions) |
| Tamper Alarm | Yes |
| Operating Temperature | -10 °C to +55 °C |
| IP Rating | IP66 (weatherproof) |
| Mounting | Ceiling or wall mount (bracket included) |
| Maintenance | Clean with soft dry cloth; avoid solvents |
| Security | Password protection, HTTPS, IP filtering |
| Spare Parts & Repairability | Contact authorized Hanwha service centers |
Frequently Asked Questions - SND-5011 Hanwha
How do I reset the Hanwha SND-5011 to factory defaults?
Press and hold the reset button on the camera using a paperclip for at least 10 seconds. The camera will reboot with factory settings.
Can I use the SND-5011 outdoors?
Yes, it has an IP66 rating for weather resistance, so it can be used outdoors in rain or dust.
What is the maximum SD card capacity supported?
The camera supports Micro SD cards up to 128 GB (SDXC).
Does the camera support Power over Ethernet (PoE)?
Yes, the SND-5011 supports PoE (IEEE 802.3af), allowing power and data over a single Ethernet cable.
How do I access the camera remotely?
Install the Hanwha WiseNet app or use a web browser. Ensure the camera is connected to your network and configure port forwarding or use P2P for remote access.
What video compression formats are available?
The camera supports H.265, H.264, and MJPEG compression for efficient streaming.
How do I clean the camera lens?
Use a soft, dry microfiber cloth to gently wipe the lens. Avoid using liquids or abrasive materials.
Can I enable motion detection alerts?
Yes, you can configure motion detection in the camera settings via the web interface or app. Alerts can be sent via email or push notification.
What is the IR night vision range?
The built-in IR LEDs provide night vision up to 15 meters in complete darkness.
Does the camera have audio features?
Yes, it includes a built-in microphone and speaker for two-way audio communication.
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