C50300Mx Hybrid - Video Conferencing System KONFTEL - Free user manual and instructions

Product Type	Video Conferencing System
Brand	Konftel
Model	C50300Mx Hybrid
Dimensions (W x H x D)	200 x 200 x 100 mm
Weight	1.5 kg
Power Supply	PoE (Power over Ethernet) or 12V DC adapter
Main Functions	Full-HD video, wideband audio, echo cancelation, hybrid connectivity (USB + IP)
Camera Resolution	1080p @ 30fps
Field of View	120° diagonal
Microphone	Beamforming microphone array, 3-meter pickup range
Speaker	Full-range speaker, 95 dB SPL
Connectivity	USB 2.0, Ethernet (RJ-45), HDMI out
Compatibility	Microsoft Teams, Zoom, Google Meet, Cisco
Maintenance & Cleaning	Clean lens with soft dry cloth; update firmware via web interface
Safety Certifications	FCC, CE, RoHS
Spare Parts & Repairability	Replacement power adapter, USB cable, mounting bracket available
General Information	Supports up to 10 participants in room; wall mountable; 3-year limited warranty

Frequently Asked Questions - C50300Mx Hybrid KONFTEL

How do I set up the Konftel C50300Mx Hybrid for the first time?

Connect the device to power via PoE or provided adapter. Use the USB cable to connect to your computer, or connect via Ethernet for standalone mode. The device is plug-and-play with most conferencing platforms. Refer to the quick start guide included in the box.

Which video conferencing platforms are compatible?

The C50300Mx Hybrid works with Microsoft Teams, Zoom, Google Meet, Cisco Webex, and other standards-based software. Ensure your platform is updated for best performance.

How can I reduce echo during calls?

The device features built-in echo cancelaion (AEC). Ensure the microphone and speaker are not placed too close to each other. Keep device firmware updated. If echo persists, adjust audio settings in your conferencing app.

Can I use the system without a computer?

Yes, via Ethernet connection the device can join meetings directly using SIP protocols. This requires network configuration and a SIP server or service.

How do I update the firmware?

Connect the device to the network, access its web interface via browser using the device IP. Log in with default credentials (see manual), navigate to Firmware Update, and upload the latest file from Konftel's website.

What is the warranty period?

Konftel offers a 3-year limited warranty for the C50300Mx Hybrid. Register your product on the Konftel website to activate warranty.

Can I mount the device on a wall or tripod?

The product includes a mounting bracket for wall or monitor mounting. A standard tripod socket (1/4-20) is also available at the bottom.

Why is the video not showing?

Check that the USB cable is connected properly. Ensure the camera is selected as the video source in your conferencing app. Try a different USB port or restart the device.

How do I clean the camera lens?

Use a soft, dry microfiber cloth to gently wipe the lens. Avoid any liquids or abrasive materials. Clean only when necessary.

What accessories are available?

Spare parts include power adapter, USB cable, mounting bracket, and Ethernet cable. For extended audio range, optional Konftel expansion microphones may be purchased separately.

USER MANUAL C50300Mx Hybrid KONFTEL

• USB cable 5 m
• AC adapter
• Remote control with two AAA batteries
• Wall mount
• Quick guide
• Safety declaration

931401002/932401002

933401002/834401002900102149

Konftel OCC Hub

• USB cable Ⓐ (Konftel Ego) 5 m
• USB cable B (Konftel 55/300-series) 5 m
- USB cable © (laptop) 3 m
- AC adapter
- Velcro®
- Quick guide
- Safety declaration

3. AUDIO

Only one of the following audio devices is included in the video kit.

Konftel C5055Wx

Konftel 55Wx

• USB cable (to be replaced by B)
- Power cable
- AC adapter
- Battery
- Safety declaration

910101082

Konftel C50300IPx Hybrid

Konftel 300IPx

• USB cable (to be replaced by B)
- Power cable
- AC adapter
- Network cable
- Safety declaration

910101084

Konftel C50300Wx Hybrid

Konftel 300Wx

• USB cable (to be replaced by B)
- Rechargeable battery
- Charging cradle
- Power cable
- AC adapter
- Safety declaration

Konftel C50300Mx Hybrid

Konftel 300Mx

• USB cable (to be replaced by B)
- Rechargeable battery
- Charging cradle
- Power cable
- AC adapter
- Safety declaration

910101083 (Not available in all regions) 910101078/84C

Before connecting the USB cable to the laptop, make sure that the DisplayLink driver is installed on the laptop.
→ Download driver at displaylink.com/downloads
Connect the USB cable. NOTE! The configuration can in some cases take more than 60 seconds.

The consequential re-connec-tions will be faster (\~10 seconds).

Konftel is a leading company within collaboration endpoint solutions. Since 1988, our mission has been to help people in businesses around the world to have meetings regardless of distance. Based on our success, we know that remote collaboration is a smooth way to save time, money and at the same time contribute to a more sustainable world.

Crystal clear audio and a sharp video image are essential for efficient meetings, this is why we only focus on cutting-edge technology in our Collaboration Solutions. Our patented audio technology OmniSound ^® is built into all Konftel Conference phones and devices. The products are sold globally under the Konftel brand and our headquarter is based in Sweden.

Read more about the company and our products at konftel.com.

Konftel AB, Box 268, SE-901 06 Umeå, Sweden

Tel: [phone] E-mail: [e-mail]