TS-473-4G - Server QNAP - Free user manual and instructions
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| Product Type | QNAP TS-473-4G 4-Bay NAS Server |
| Dimensions (H x W x D) | 185 x 170 x 230 mm |
| Weight | 2.5 kg |
| Power Supply | External 65W AC adapter |
| Input Voltage | 100-240V AC |
| Power Consumption (typical) | 30W |
| CPU | AMD Ryzen V1500B quad-core 2.2 GHz |
| Memory | 4GB DDR4 (expandable up to 32GB) |
| Drive Bays | 4 x 3.5-inch SATA 6Gb/s |
| LAN Ports | 2 x Gigabit RJ45 |
| USB Ports | 2 x USB 3.2 Gen2, 1 x USB 3.2 Gen1 |
| PCIe Slots | 1 x PCIe Gen3 x4 |
| RAID Support | RAID 0, 1, 5, 6, 10, JBOD |
| Operating System | QNAP QTS 5.0 |
| Cooling | 1 x 120mm fan |
| Maintenance | Clean with soft dry cloth; do not use liquids or solvents |
| Safety | Place on flat surface with adequate ventilation; avoid direct sunlight; use surge protector |
| Spare Parts | Drive trays, power adapter, fan unit |
| Repairability | Memory and drives user-upgradable; spare parts available from QNAP |
| General Information | Brand: QNAP, Model: TS-473-4G |
Frequently Asked Questions - TS-473-4G QNAP
How do I install hard drives into the TS-473-4G?
Remove the front panel, slide out the drive tray, insert the 3.5-inch or 2.5-inch drive, secure with screws, and push the tray back in. The NAS supports hot-swap for easy installation.
How can I access the NAS over my network?
Connect the NAS to your router via Ethernet, power it on, and use Qfinder Pro (desktop utility) or the QNAP QTS web interface at http://find.qnap.com. Default IP is assigned via DHCP.
Can I expand the memory beyond 4GB?
Yes, the TS-473-4G has two SODIMM slots supporting up to 32GB DDR4. You can upgrade by opening the case and replacing the existing module.
What RAID levels are supported?
The NAS supports RAID 0, 1, 5, 6, 10, and JBOD. You can configure RAID via the Storage Manager in QTS.
How do I reset the administrator password?
Press and hold the Reset button on the back panel for 3 seconds to reset the password to default (admin/admin). For a full factory reset, hold for 10 seconds.
Can I use SSDs instead of HDDs?
Yes, the TS-473-4G supports both 3.5-inch HDDs and 2.5-inch SSDs. Using SSDs can improve performance for caching or all-flash storage.
How to set up remote access to the NAS?
Enable myQNAPcloud on the NAS and register an account. Then you can access your NAS remotely via a custom domain name or use VPN for secure access.
How to perform a factory reset?
Press and hold the Reset button for 10 seconds until you hear three beeps. This will erase all settings and data. Back up your data first.
What is the default IP address of the NAS?
The default IP is assigned via DHCP. Use Qfinder Pro to discover the IP. Alternatively, you can set a static IP via the web interface.
How to update the firmware on the TS-473-4G?
Go to Control Panel > System > Firmware Update in QTS. Choose to check online for updates or manually upload a firmware file downloaded from QNAP's website.
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