U32 Shadow - Hard Drive Oyen Digital - Free user manual and instructions

Product Type	Portable External Hard Drive
Brand	Oyen Digital
Model	U32 Shadow
Interface	USB-C
Data Transfer Rate	Up to 10 Gbps (USB 3.2)
File System	exFAT (pre-formatted)
System Compatibility	Windows, Mac, Linux
Power Source	Bus-powered via USB
Operating Temperature	5°C to 50°C
Operating Humidity	10% to 80% RH
LED Indicator	Power and activity status
Color	Gray
Warranty	3 years repair/replacement
Recommended Use	Data backup and storage
Included Accessories	USB-C cable, drive unit

Frequently Asked Questions - U32 Shadow Oyen Digital

Can I use the U32 Shadow with bus power only?

Yes, in most cases bus power is sufficient. However, USB 2.0 ports may not provide enough power for higher-capacity versions (2TB or more).

Is the U32 Shadow compatible with TRIM in Windows?

To use the TRIM (Optimize) function in Windows, the drive must be reformatted as NTFS. For instructions, visit oyendigital.com/windows-reformat.html.

Is the U32 Shadow compatible with Linux?

Yes, the drive is formatted as exFAT. For Ubuntu 13.10 and later, install the exfat-utils package. For earlier versions, enable FUSE in the Linux kernel.

How do I format the U32 Shadow?

The drive is pre-formatted as exFAT. To reformat on Windows, visit oyendigital.com/windows-reformat. On Mac, visit oyendigital.com/mac-reformat.

How do I safely disconnect the U32 Shadow?

On Windows, click the 'Safely Remove Hardware' icon and eject the drive. On Mac, drag the drive icon to the Trash/Eject icon. Wait until the system confirms it's safe to disconnect.

What is the warranty period for the U32 Shadow?

The drive comes with a 3-year repair/replacement warranty from Oyen Digital, limited to the original purchaser.

Can I use the U32 Shadow with Apple Time Machine?

Yes. First, format the drive as Mac OS Extended (Journaled) as described in the manual. Then enable Time Machine in System Preferences and select the drive for backup.

What cable is included with the U32 Shadow?

The drive includes a USB-C cable for connection to your computer.

Does the U32 Shadow include backup software?

No, the U32 Shadow does not include pre-installed software. It is recommended to use the built-in backup features of Windows or Mac (e.g., Windows Backup or Time Machine).

Can I use the U32 Shadow with USB 2.0 ports?

Yes, the drive is backward compatible with USB 2.0, but data transfer speeds will be limited to USB 2.0 rates (up to 480 Mbps).

USER MANUAL U32 Shadow Oyen Digital

Exterior view of a gray rectangular electronic device with a USB port and logo (no visible text or symbols on body)

U32 Shadow™ Portable Drive User Guide

For more information, visit our website at www.oyendigital.com

(5) Using the Drive

The U32 Shadow does not include pre-installed software. For file backup, we recommend the apps within Windows and Mac.

Using the U32 Shadow with Windows Backup

Windows 10:

Enter "Settings" in the search bar and open the app.

Click 'Update & security' and select 'Backup > Add a drive.'

Select the MiniPro to start the backup.

Additional resources:

https://support.microsoft.com/en-us/help/17143/windows-10-back-up-your-files

Using the U32 Shadow with Apple Time Machine

1) Format the drive as Mac OS Extended (Journaled) as described in the "Formatting the Drive" section.
2) Go to the Apple Menu > System Preferences and click on the Time Machine icon to launch the app.
3) Click 'On' to enable Time Machine.
4) Select the U32 Shadow drive and choose "Use for Backup."
5) Time Machine is now backing up your Mac automatically to the U32 Shadow.

(1) Specifications

Interface/Ports	•USB-C
Data Transfer *	•USB 3.2 up to 10Gbps
System Requirements	•Windows , Mac, Linux
Operating Environment	•Temperature: 5°C ~ 50°C•Humidity: 10%RH ~ 80%RH
Power	Input: Bus power

* Data transfer speeds depend on the host computer port.

(2) Detailed View

LED indicator

OFF = Power OFF

Solid = Power ON, status ready

Flashing = Power ON, read/write access

(6) Disconnecting the Drive

Windows: Close all windows and applications that are accessing the drive. Click the green "Eject Hardware" (Safely Remove Hardware) icon in the system tray and highlight the external drive. Wait for a few seconds until the system prompts "You may safely remove this device."

MAC: Close all windows and applications that are accessing the drive. Drag the external drive to the Trash/Eject icon to dismount it. After the disk icon has disappeared from the desktop, you may safely disconnect the external drive.

(7) Warranty Information

This product includes a three (3) year repair/replacement warranty provided by Oyen Digital. This warranty is non-transferable and is limited to the original purchaser. Warranty service may be requested by completing the form at the following link: www.oyendigital.com/rma-request-form.html

For our complete warranty policy, visit: www.oyendigital.com/warranty.html

(3) Connecting the Drive

Connecting the drive:

1) Connect the drive to a computer using the included USB cable.
2) Wait 5-20 seconds for the computer to recognize the drive.
3) The drive is now ready for use.

Notes:

• Front USB ports of a desktop computer may not be able to
  provide adequate power. We recommend connecting to rear ports.
• A USB port on an ExpressCard may not be able to
  provide adequate power.
• If connecting to a USB Hub, make sure it is a powered Hub (one that uses an AC adapter).

(4) Formatting the Drive

The drive is pre-formatted as exFAT, which is compatible with Windows and Mac OS. For users who wish to reformat the drive, please visit the links for instructions.

To reformat using Windows:

http://oyendigital.com/windows-reformat

To reformat using MAC OS:

http://oyendigital.com/mac-reformat

(8) Safety Information

- The disk drive is a delicate electronic device and is susceptible to damage due to excessive physical shock. Please handle the unit with care.

(9) FAQs

Q: Can I use my drive with bus power only?

A: Yes, in the majority of cases bus power is adequate. However, USB 2.0 ports may not have enough power for a higher-capacity version (2TB or more).

Q: Is the U32 Shadow compatible with TRIM in a Windows environment?

A: To use the TRIM (Optimize) function in Windows, the drive must be reformatted as NTFS. For details, visit:

http://oyendigital.com/windows-reformat.html

Q: Is the U32 Shadow compatible with Linux?

A: The U32 Shadow is formatted as exFAT, which is a cross-compatible file system developed by Microsoft. To use exFAT on Ubuntu 13.10, install the exfat-utils package: \$ sudo apt-get update && sudo apt-get install exfat-utils

For earlier Ubuntu or Linux Mint, you must enable FUSE in the Linux kernel. To enable FUSE on Ubuntu, go to Filesystems > FUSE.

For other questions please contact tech support or visit the FAQ section of our Web site (www.oyendigital.com/support.html).

Technical Support: [e-mail]