Lumens

VC-A51PN - Video Conferencing System Lumens - Free user manual and instructions

Find the device manual for free VC-A51PN Lumens in PDF.

📄 44 pages English EN Download 💬 AI Question 10 questions ⚙️ Specs
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Product Type PTZ Video Conferencing Camera
Image Sensor 1/2.8-inch CMOS, 2.13 Megapixels
Optical Zoom 20x
Maximum Resolution 1920x1080 at 60fps
Video Outputs HDMI, 3G-SDI, USB 3.0, Ethernet (NDI|H.264|H.265)
Pan/Tilt Range Pan: -170° to +170°, Tilt: -30° to +90°
Pan/Tilt Speed Pan: 0.1° to 100°/s, Tilt: 0.1° to 80°/s
Preset Positions 255
Dimensions (W x H x D) 180 mm x 200 mm x 170 mm
Weight 2.5 kg
Power Supply DC 12V or PoE+ (IEEE 802.3at)
Power Consumption Max 18 W
Operating Temperature 0°C to 40°C (32°F to 104°F)
Main Functions Auto framing, tracking mode, NDI|H.264|H.265 streaming, USB plug-and-play, IR remote control, RS-232 control
Cleaning Instructions Wipe lens with soft dry cloth; use blower for dust; avoid solvents
Safety Precautions Use supplied power adapter; avoid moisture; do not disassemble
Spare Parts & Repairability Contact Lumens support for replacement parts; no user-serviceable parts inside
Included Accessories Power adapter, IR remote, USB cable, mounting bracket, screws
Warranty 3 years limited warranty

Frequently Asked Questions - VC-A51PN Lumens

How do I connect the VC-A51PN to a computer for video conferencing?
Use the USB 3.0 port to connect directly to your computer. The camera will be recognized as a UVC device. Alternatively, use NDI over Ethernet for network-based streaming.
Can I control the camera remotely?
Yes, you can control it via RS-232, IR remote, or over IP using VISCA or ONVIF protocols.
Does the camera support auto framing?
Yes, the VC-A51PN features auto framing that automatically tracks and frames participants in the meeting room.
What video resolutions and frame rates are supported?
It supports up to 1920x1080 at 60fps via HDMI, SDI, and USB. Lower resolutions like 720p and 360p are also available.
Can I use the camera with NDI?
Yes, the camera has built-in NDI|H.264|H.265 support. Connect via Ethernet and it will appear as an NDI source on your network.
How do I mount the camera?
Use the included mounting bracket to attach it to a tripod, wall, or ceiling. The bracket has standard 1/4-20 thread holes.
What power options are available?
You can power the camera via DC 12V with the included adapter or via PoE+ (Power over Ethernet Plus) if your network switch supports it.
How do I clean the camera lens?
Use a soft, dry cloth to gently wipe the lens. For dust, use a blower. Avoid using liquids or abrasive materials.
Is the camera compatible with third-party control systems?
Yes, it supports VISCA and ONVIF protocols, making it compatible with Crestron, Extron, and other systems.
What should I do if the camera does not power on?
Check that the power cable is securely connected and the outlet is working. If using PoE, verify that the network switch provides PoE+ (30W). If the issue persists, contact Lumens support.

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USER MANUAL VC-A51PN Lumens

User Manual - English

Lumens VC-A51PN - 1

natural_image Technical line drawing of a mechanical support device with labeled power and standby buttons (no text or symbols on the diagram itself)

[Important]

To download the latest version of Quick Start Guide, multilingual user manual, software, or driver, etc., please visit Lumens

https://www.MyLumens.com/support

Table of Contents

Chapter 1 Package Contents....2

Chapter 2 Function Introduction ...... 3

2.1 I/O functions Introduction....3
2.2 Description of LED indicator 4

Chapter 3 Instruction for installation....5

3.1 Preparation before installation....5
3.2 Instruction for installation .... 5
3.3 Connecting devices .... 11

Chapter 4 Remote Control and Setting Menu....15

4.1 Functions of remote control.... 15
4.2 Setting Menu.... 16

Chapter 5 Network Function Settings Description....20

5.1 Connecting Camera to Network....20
5.2 Web Page Function Description ...... 23

Chapter 6 DIP Switch Setting ......39

6.1 OUTPUT Switch....39
6.2 IR SELECT 39
6.3 Camera Address Selector.... 39
6.4 System Switch.... 39

Chapter 7 Troubleshooting....40

Chapter 8 Safety Instructions....41

Supplier's Declaration of Conformity 47 CFR § 2.1077 Compliance Information 42

VC-A51P/ VC-A51PN

Lumens VC-A51PN - Copyright Information 43 - 1

natural_image Technical line drawing of a mechanical device with no visible text or symbols

Power Cord

M3 Screws

Lumens VC-A51PN - Copyright Information 43 - 2

text_image Silver x 8 / Black x 2

Power Adapter

Remote Control

Lumens VC-A51PN - Copyright Information 43 - 3
RS-422 Connector

Lumens VC-A51PN - Copyright Information 43 - 4

natural_image Line drawing of a coiled electrical sensor or probe with two connectors (no text or symbols)

Appearance may vary depending on country/region

Lumens VC-A51PN - Copyright Information 43 - 5

natural_image Line drawing of a rectangular electronic device with a coiled cable and connector (no text or symbols)

Metal Plate B

Lumens VC-A51PN - Copyright Information 43 - 6

natural_image Isometric line drawing of a 3-pin electrical connector (no text or symbols)

Metal Plate A
Lumens VC-A51PN - Copyright Information 43 - 7

natural_image Top-down schematic of a vehicle or mechanical component layout (no text or labels)

Lumens VC-A51PN - Copyright Information 43 - 8

natural_image Technical line drawing of a mechanical component with multiple ports and mounting feet (no text or symbols)

2.1 I/O functions Introduction

Lumens VC-A51PN - I/O functions Introduction - 1

text_image ① POWER STANDY ② ③
ItemFunction Descriptions
1. Camera lensHD camera lens
2. Power LEDDisplay the status, please refer to 2.2 Description of LED indicator
3. Standby LEDDisplay the status, please refer to 2.2 Description of LED indicator

Lumens VC-A51PN - I/O functions Introduction - 2

text_image Diagram of a device rear panel with numbered labels pointing to various ports and indicators
ItemFunction Descriptions
4. Audio InSupport Line In/Mic In
5. Micro USB PortFor Firmware Update
6. Power inputAC power supply connecting port
7. Ethernet portSupport IEEE 802.3at PoE + power supply
8. HDMI outputHDMI output (support Audio output)
9. 3G-SDI3G-SDI output
10. OUTPUT SwitchAdjust the resolution setting. The default is 1920 x 1080/60p
11. IR SELECTRemote control ID settingIt can be controlled only when it corresponds to the Camera Select on the remote control
12. RS-232 outputRS-232 output port, at most 7 cameras can be connected in a serial connection
13. RS-232 inputRS-232 input port, at most 7 cameras can be connected in a serial connection
14. RS-422 connectingRS-422 connecting port, at most 7 cameras can be connected in a serial connection

Lumens VC-A51PN - I/O functions Introduction - 3

text_image 15 16 17
ItemFunction Descriptions
15. Camera Address SelectorsCamera ID Setting
16. SYSTEM SwitchSystem DIP Setting
17. Tripod lock holeThe camera is mounted on a (specification) 1/4” - 20 UNC tripod

2.2 Description of LED indicator

StatusPowerStandby
Startup in progressGreen lightOrange light
In useGreen lightNo indicator
In standby modeNo indicatorOrange light
Tally modeRed lightRed light

The Tally mode can be enabled via RS-232 command control. Please download the file for RS-232 Command Set from the Lumens website

3.1 Preparation before installation

Installation and connection of HD camera requires special skills. To install by yourself, please follow necessary steps, ensure steady and tight installation of the device, and pay attention to your safety to avoid any accident.

■ Ensure the safety of the installation environment. Please do not install the device on unstable ceiling or in a place where the device is in danger of falling to avoid any accident
■ Please check whether accessories in the box are complete or not. Please contact the supplier for any shortage, and make sure to keep the accessories in the box intact.
■ Please choose a proper place for installation of camera in advance. Please determine an installation place according to the following requirements

  1. Confirm the position for the object to be captured.

  2. Confirm whether the camera is set at a proper distance from other light sources.

3.2 Instruction for installation

3.2.1 I would like to install camera on the desk

3.2.1.1 Precautions for installation

■ Please install the machine on a flat desk
■ Do not grab the camera head by hand when handling the device
- Do not rotate the camera head by hand. Improper rotation may result in breakdown of the camera

Lumens VC-A51PN - Precautions for installation - 1

natural_image Four line drawings of hands operating a cylindrical device, showing different hand positions and control buttons (no text or symbols)

3.2.1.2 Installation steps

  1. Please adjust DIP switch at first prior to installation
    ■ Please refer to Chapter 6 DIP Switch Setting for the relevant descriptions on DIP switch.
  2. Place the camera on a flat desk directly to ensure the normal vertical and horizontal operation of the machine

Lumens VC-A51PN - Installation steps - 1

natural_image Illustration of a laptop and a mechanical device on a flat base (no text or symbols)

3.2.2 I would like to install the camera on the ceiling

3.2.2.1 Prepare for the parts and equipment required during the installation

■ Accessories in the box (metal plates A, B, M3 screw silver x 8, black x 2)
■ Screw for locking on ceiling mounted hanger x 4
■ Drilling machine, screw driver, ladder

3.2.2.2 Camera Size

■ L x W x H: 174 x 187 x 186 mm
■ Weight: 2.0 Kg

Lumens VC-A51PN - Camera Size - 1

text_image 84.18 174.00

Lumens VC-A51PN - Camera Size - 2

text_image 114.19 84.00 185.31 186.15

3.2.2.3 Dimensions of the bottom of the machine

The camera can be mounted on a 1/4", -20 UNC PTZ tripod deck by using the lock holes on the bottom for the tripod

Lumens VC-A51PN - Dimensions of the bottom of the machine - 1

text_image 110.00 112.00 55.00 14.00 40.50

3.2.2.4 Metal Plate size diagram

■ Metal plate A - machine side

Lumens VC-A51PN - Metal Plate size diagram - 1

text_image Metal plate A locking screw Ø5.50 Ø7.70 M3 6.00 8.00 Ø4.00 ⑥ 10.66 A B Ø4.00 3.20 Ø13.00 C Ø3.20 Ø7.00 Ø4.00 A Ø13.00 C Ø4.00 Ø7.00 Ø4.00 6.20

Metal plate A - machine side

■ Metal plate B - ceiling side
Lumens VC-A51PN - Metal Plate size diagram - 2

text_image Ø7.00 25.00 27.55 M4

Metal plate B locking screw

Lumens VC-A51PN - Metal Plate size diagram - 3

text_image 8.00 M4 3.60

Metal plate B locking bolt

Lumens VC-A51PN - Metal Plate size diagram - 4

text_image M3 threaded hole

Lumens VC-A51PN - Metal Plate size diagram - 5

text_image M3 threaded hole 167.47±0.20 85.27±0.20 4-Ø4.50 B 53.50±0.10 46.00±0.10 28.25±0.10 83.50±0.10 140.00±0.10 156.60±0.10 M3 threaded hole 3-5.00±0.10

Metal plate B - ceiling side

3.2.2.5 Precautions for installation

■ Before installation, please confirm the orientation of the machine relative to the object to be captured
■ It is recommended that the machine should be set at a distance of more than 1.5 meter away from the object to be captured. Please adjust for a best distance according to the magnification of the lens

Lumens VC-A51PN - Precautions for installation - 1

text_image Projector 1.5 meter ↑ Computer

■ The machine (including metal plates) is weighed at about 2.5 kg. If it is to be installed on the ceiling, please use the hanger that has obtained UL security approval to prevent the machine from falling down.
■ Please check whether the camera is installed securely on a regular basis

3.2.2.6 Installation steps

  1. Please adjust resolution on DIP switch at first
    ※ Please refer to Chapter 6 DIP Switch Setting for the relevant descriptions on DIP switch
  2. Fix the metal plate A on the machine base with 4 M3 silver screws

Lumens VC-A51PN - Installation steps - 1

natural_image Technical line drawing of a camera module with mounting holes and internal components (no text or symbols)
  1. Lock the metal plate B on ceiling mounted hanger

(1) Please use the hanger that has obtained UL security approval (2) Please reserve the hole for the connecting wires of the camera

  1. Combine the metal plate A and the metal plate B

(1) Push the metal plate A up to the ceiling and then to the right to latch the metal plate B

(2) And then secure with 2 M3 silver screws and 1 M3 black screw

Lumens VC-A51PN - Installation steps - 2

text_image black screw

3.2.2.7 How to remove

  1. Remove the connecting wires from the camera

  2. Uninstall the camera together with the ceiling, loosen the three screws that fix the metal plates A and B and push to the left to remove the machine

Lumens VC-A51PN - How to remove - 1

natural_image Technical line drawing of a mechanical component with a flat plate and cylindrical housing (no text or symbols)
  1. Then remove the screws on the hanger and the machine

3.3 Connecting devices

Lumens VC-A51PN - Connecting devices - 1

text_image Microphone Audio Input Camera (Series) RS-232 Output Computer / VS-KB30 / Environment control equipment RS-422 Kensington Lock Port USB Port (Firmware update) LOCK SERVICE AUDIO IN RS-232 OUT RS-232 IN RS-422 1 2 3 4 5 6 7 8 9 DC IN 12V用 ETHERNET HDMI OUT 3G-SDI IR SELECT OUTPUT Switch DC Input Ethernet Port HDMI/ 3G-SDI Output Router Monitor IR Select Output Switch

3.3.1 RS-232 connection (at most 7 Lumens cameras can be connected)

※ Only one of RS-422/RS-232 can be selected for control, please refer to 6.4 System Switch, DIP1 setting

Lumens VC-A51PN - RS-232 connection (at most 7 Lumens cameras can be connected) - 1

flowchart
graph TD
    A["Input"] --> B["RS-232 IN Camera"]
    A --> C["RS-232 OUT Camera"]
    A --> D["RS-232 IN Camera"]
    A --> E["RS-232 OUT Camera"]
    B --> F["Processing Unit"]
    C --> F
    D --> F
    E --> F
    F --> G["Output"]

■ RS-232 pins definition instructions

▼ RS-232 IN Pins Instructions

Lumens VC-A51PN - ▼ RS-232 IN Pins Instructions - 1

NOPinsSignals
1DTRData Transmission Reade
2DSRData Set Reade
3TXDTransmit Data
4GNDGround
5RXDReceive Data
6GNDGround
7IR OUTIR Commander Signal
8N.C.No Connection

▼ RS-232 Connection Instructions

RS-232 IN of VC
Lumens VC-A51PN - ▼ RS-232 Connection Instructions - 1

flowchart
graph TD
    A["1. DTR"] --> B["2. DSR"]
    A --> C["3. TXD"]
    A --> D["4. GND"]
    A --> E["5. RXD"]
    A --> F["6. GND"]
    A --> G["7. IR OUT"]
    A --> H["8. N.C."]
    A --> I["9. RI"]
    B --> J["1. CD"]
    C --> K["2. RXD"]
    C --> L["3. TXD"]
    C --> M["4. DTR"]
    C --> N["5. GND"]
    C --> O["6. DSR"]
    C --> P["7. RTS"]
    C --> Q["8. CTS"]
    C --> R["9. RI"]

▼ RS-232 OUT Pins Instructions

Lumens VC-A51PN - ▼ RS-232 OUT Pins Instructions - 1

NOPinsSignals
1DTRData Transmission Reade
2DSRData Set Reade
3TXDTransmit Data
4GNDGround
5RXDReceive Data
6GNDGround
7OPENReserved
8OPENReserved

▼ RS-232 Connection Instructions

Lumens VC-A51PN - ▼ RS-232 Connection Instructions - 1

other | RS-232 IN of Next Camera | RS-232 OUT of Last Camera | |---|---| | 1. DTR | 1. DTR | | 2. DSR | 2. DSR | | 3. TXD | 3. TXD | | 4. GND | 4. GND | | 5. RXD | 5. RXD | | 6. GND | 6. GND | | 7. IR OUT | 7. OPEN | | 8. N.C. | 8. OPEN |

3.3.2 RS-422 connection (at most 7 Lumens cameras can be connected)

※ Only one of RS-422/RS-232 can be selected for control, please refer to 6.4 System Switch, DIP1 setting

Lumens VC-A51PN - RS-422 connection (at most 7 Lumens cameras can be connected) - 1

flowchart
graph TD
    A["Computer"] --> B["RS-422 Camera"]
    B --> C["RS-422 Camera"]
    C --> D["Channel 1"]
    C --> E["Channel 2"]
    D --> F["RS-422 Camera"]
    E --> F

■ RS-422 pins definition instructions

▼ RS-422 Pins Instructions
Lumens VC-A51PN - RS-422 connection (at most 7 Lumens cameras can be connected) - 2

text_image RS-422 1 2 3 4 5 6 7 8 9 Pin NO. Function 1 RXD OUT- 2 RXD OUT+ 3 TXD OUT- 4 TXD OUT+ 5 GND 6 RXD IN- 7 RXD IN+ 8 TXD IN- 9 TXD IN+

▼ RS-422 Connection Instructions

—Applicable to Lumens Compact Camera Controller
Lumens VC-A51PN - RS-422 connection (at most 7 Lumens cameras can be connected) - 3

flowchart
graph LR
    A["Compact Camera Controller"] --> B["GND"]
    A --> C["RXD IN-"]
    A --> D["RXD IN+"]
    A --> E["TXD IN-"]
    A --> F["TXD IN+"]
    G["Camera"] --> H["5. GND"]
    G --> I["6. RXD IN-"]
    G --> J["7. RXD IN+"]
    G --> K["8. TXD IN-"]
    G --> L["9. TXD IN+"]

▼ RS-422 Connection Instructions

—Applicable to SONY Compact Camera Controller
Lumens VC-A51PN - RS-422 connection (at most 7 Lumens cameras can be connected) - 4

flowchart
graph LR
    A["Compact Camera Controller"] --> B["GND"]
    A --> C["RXD IN-"]
    A --> D["RXD IN+"]
    A --> E["TXD IN-"]
    A --> F["TXD IN+"]
    B --> G["5. GND"]
    C --> H["6. RXD IN-"]
    D --> I["7. RXD IN+"]
    E --> J["8. TXD IN-"]
    F --> K["9. TXD IN+"]

Lumens VC-A51PN - RS-422 connection (at most 7 Lumens cameras can be connected) - 5

flowchart
graph TD
    A["Up to seven cameras can be daisy-chained"] --> B["Compact Camera Controller"]
    A --> C["First Camera"]
    A --> D["Second Camera"]
    A --> E["Third Camera"]

    B --> F["1 NC"]
    B --> G["2 NC"]
    B --> H["3 NC"]
    B --> I["4 NC"]
    B --> J["5 GND"]
    B --> K["6 RXD IN-"]
    B --> L["7 RXD IN+"]
    B --> M["8 TXD IN-"]
    B --> N["9 TXD IN+"]

    C --> O["1 RXD OUT-"]
    C --> P["2 RXD OUT+"]
    C --> Q["3 TXD OUT-"]
    C --> R["4 TXD OUT+"]
    C --> S["5 GND"]
    C --> T["6 RXD IN-"]
    C --> U["7 RXD IN+"]
    C --> V["8 TXD IN-"]
    C --> W["9 TXD IN+"]

    D --> X["1 RXD OUT-"]
    D --> Y["2 RXD OUT+"]
    D --> Z["3 TXD OUT-"]
    D --> AA["4 TXD OUT+"]
    D --> AB["5 GND"]
    D --> AC["6 RXD IN-"]
    D --> AD["7 RXD IN+"]
    D --> AE["8 TXD IN-"]
    D --> AF["9 TXD IN+"]

    E --> AG["1 RXD OUT-"]
    E --> AH["2 RXD OUT+"]
    E --> AI["3 TXD OUT-"]
    E --> AJ["4 TXD OUT+"]
    E --> AK["5 GND"]
    E --> AL["6 RXD IN-"]
    E --> AM["7 RXD IN+"]
    E --> AN["8 TXD IN-"]
    E --> AO["9 TXD IN+"]

■ RS-422 connection instructions

  1. Hold the two sides of RS-422 connector and pull out in the direction shown by the arrow in the figure below

Lumens VC-A51PN - RS-422 connection (at most 7 Lumens cameras can be connected) - 6

text_image RS-422 1 2 3 4 5 6 7 8 9
  1. Peel off a section of copper wire (AWG Nos. 28 to 18) and insert it into the connector hole; then use flat screw driver to fix it

Lumens VC-A51PN - RS-422 connection (at most 7 Lumens cameras can be connected) - 7

natural_image Technical line drawing of a connector with a rotary knob and pin insertion (no text or symbols)
  1. Insert the wired RS-422 connector back to the camera. Now the connection is completed

Lumens VC-A51PN - RS-422 connection (at most 7 Lumens cameras can be connected) - 8

text_image RS-422 1 2 3 4 5 6 7 8 9

4.1 Functions of remote control

■ The below functions are listed alphabetically

Lumens VC-A51PN - Functions of remote control - 1

text_image Power Camera select 1 2 3 1 2 3 4 5 6 7 8 9 Preset Reset 0 Menu Tilt Back Light Pan Pan Pan / Tilt Reset Tilt Zoom Slow Fast Focus Auto Far Near Manual AP → + MP Picture Freeze Mirror Info L/R Direction Set Lumens
ItemRemark
<,>,▲,▼Move the lens
Back LightTurn on/off back light compensation
Camera selectChoose camera ID 1 ~ 3
Focus-Manual / Far/NearTurn on manual focus to adjust the focal length
Focus-AutoAuto Focus
FreezeFreeze the screen
Home-EnterGo back to the main page / Execute
InfoStatus information
L/R Direction SetL/R Direction / Normal
MenuDisplay OSD menu
MirrorRotate the image (OFF / Mirror / Flip / Rotate)
Pan/Tilt ResetClear the Pan / Tilt setting
PictureSwitch image effect (OFF / Neg / B&W)
PowerPower Switch
PresetAppoint an ID (0 ~ 9) to save the current position data
ResetAppoint an ID (0 ~ 9) to delete the current position data
Zoom-FastAdjust image size
Zoom-SlowFine-tune image size

4.2 Setting Menu

※ Press [MENU] on the remote control to enter the setting menu; the bold underlined values in the following table are defaults.

1st LevelMajor Items2nd LevelMinor Items3rd LevelAdjustment ValuesFunction Descriptions
ExposureModeAutomatic/ShutterPriority/AperturePriority/ManualExposure mode setting
Exposure Comp.On / OffAE Level
Exposure Comp.Level-6~C~5The value can be adjusted afterExposure Comp. is activated
Shutter Pri60/30 mode50/25 modeAdjustable when the Exposure modeis set to Shutter Pri
1/10000~1/1
Iris PriF1.6~F6.3Adjustable when the Exposure modeis set to Iris Pri
Manual Gain0~45dBAdjustable when the Exposure modeis set to Manual
Manual Speed60/30 mode50/25 modeManually set the shutter
1/10000~1/1
Manual IrisF1.6~F6.3Manually set the iris
Gain Limit9~C~45dBMax. limit value of electron gain
Iris LimitF1.6~C~F6.3Max. limit value of iris
WDROff/ 1/ 2/ 3/ 4/ 5
WhiteBalanceMode1. Auto2. Indoor3. Outdoor4. One Push WB5. ATW6. Manual7. Sodium Lamp8. 3000K9. 4300K10. 5000K11. 6500K12. 8000K13. WideAutoSelect the color temperature mode1. 4000k ~ 7000k2. 3200k3. 5800k4. 1700k ~ 10000k5. 1700k ~ 10000k6. Custom7. 2800k
One Push TriggerENTEROne push trigger
Manual Red0~C~128Adjustable when the white balance mode is set to Manual
Manual Blue0~C~128Adjustable when the white balance mode is set to Manual
PicturePicture effectOFF / Neg / B&W
Sharpness0~C~15
2D NRAUTO/ OFF / 1/ 2/ 3/ 4/ 5
3D NROff / Low / Standard / Highest / Auto
Image ModeMode 1 ~ 6/Self-definedThe user may customize his/her desired image mode
Image Mode LoadENTERAdjustable when the Image mode is set to Custom. After selected, the corresponding Image mode parameters will be read and applied to Custom
Brightness0~C~25Adjustable when the Image mode is set to Custom
Contrast0~C~25Adjustable when the Image mode is set to Custom
Saturation0~C~25Adjustable when the Image mode is set to Custom
Black LevelType 1 ~ 5 / OffAdjustable when the Image mode is set to Custom
Gamma0~C~3Adjustable when the Image mode is set to Custom
Skin Tone0~C~5
Pan TiltZoomPan/Tilt LimitOn / OffOn / Off Turn on/off the angle limit setting
Pan Right Limit0~170Limit the right angle
Pan Left Limit-170~0Limit the left angle
Tilt UP Limit0~90Limit the upward angle
Tilt Down Limit-30~0Limit the downward angle
Pan FlipOn / OffActivate the reverse Pan command
Tilt FlipOn / OffActivate the reverse Tilt command
Preset Speed5 ~ 300 deg/secSet the rotation speed of the cradle head when Preset is executed
PTZ Speed CompOn / OffSet the Pan/Tilt moving speed to vary from the zoom position
Zoom Limitx1~x20Set the zoom ratio limit
D-EffectMirrorOFF / Mirror / Flip / Mirror + FlipSet the mode at which the image is turned
Auto FocusAF SensitivityLow /Mid/ HighFor AF triggering speed, the higher the speed is, the faster AF is triggered
AF FrameCenter Area /All AreaAF frame setting, when central area was set as AF frame, focusing will be on the center of the screen. When Full Frame was set as AF frame, focusing will be calculated based on the full screen
Zoom TrackingOn/ OffIn MF mode, the camera will automatically focus after zooming.
PTZ AssistOn/ OffTurn on the auto focus function in Manual.
Preset AFOn/OffThe camera will automatically focus after being called to a preset position.
Smart AFOn/OffThe focus function will prioritize focusing on people's faces.
EthernetDHCPOn/ OffEnable/Disable DHCP setting using left and right arrow keys and press [ENTER] to apply setting.
IP Address192.168.100.150Press [ENTER] to be in modify mode; select the item to be modified using the up and down keys, and modify the value using the left and right keys or the numeric keys.
Subnet mask255.255.255.0
Gateway192.168.100.254
AudioAudio InLine In/Mic InSet Audio In
Audio EnableOn/OffTurn on/off audio output
Audio Volume0~C~10Volume Setting
Audio DelayOn/OffWhen audio and video are out of sync, enable this feature to set the audio delay time
Audio Delay Time(ms)-1~-500msSet audio delay time
Encode Sample Rate1. 48 KHz(AAC)2. 44.1 KHz(AAC)3. 16 KHz(AAC)4. 16 KHz(G.711)5. 8 KHz(G.711)Set the encode type and sample rateSDI only supports 48 KHz audio outputVC-A51PN only supports 48 KHz (AAC)/44.1 KHz (AAC) settings
SystemPromptOn / OffTurn on/off the prompt information on the display
IR ReceiveOn / Off
Tally LampOn / OffSelect Off and it will not be triggered by commands to turn on or off
LanguageEnglish / Chinese
1st LevelMajor Items2nd LevelMinor Items3rd LevelAdjustment ValuesFunction Descriptions
Initial PositionLast MEM/ 1st PresetSelect the camera lens to return to the last operated position or the first preset position after POWER ON※First default position = Preset 0
Control DeviceEncoder /ControllerControl Device setting,Controller: for joystickEncoder: for tracking system
Motionless PresetOn /OffWhen the function is enabled, the screen will Freeze when Preset is executed. Freeze will be released after Preset is completed.
ProtocolVISCA/ Pelco D
Pelco D Address1~255The Protocol set to Pelco D allows the camera ID address to be assigned
Output Mode1080p 60/59.94/50/30/29.97/251080i 60/59.94/50720p 60/59.94/50Choose the output resolution
Factory ResetOn /OffResume the factory default setting
FW UpgradeOn /Off
StatusDisplay the current setting status

5.1 Connecting Camera to Network

5.1.1 Connecting to Internet

Two common connection methods are shown below

  1. Connecting via switch or router

Lumens VC-A51PN - Connecting to Internet - 1

flowchart
graph LR
    A["Camera"] -->|Network cable| B["Rear"]
    B -->|Switch or router| C["Computer"]
  1. To connect directly through network cable, the IP address of the computer should be changed so that it is on the same network segment as the camera

E.g.: The factory-preset default IP address of the camera is 192.168.100.150. The computer IP address must be set with the same network segment, such as 192.168.100.101, so that the computer can be connected correctly with the camera

Lumens VC-A51PN - Connecting to Internet - 2

Network cable

Lumens VC-A51PN - Connecting to Internet - 3

natural_image Exterior view of a desktop computer tower and monitor (no visible text or labels)

Camera Computer

- Change network settings

Lumens VC-A51PN - Connecting to Internet - 4

text_image Internet Protocol (TCP/IP) Properties General You can get IP settings assigned automatically if your network supports this capability. Otherwise, you need to ask your network administrator for the appropriate IP settings. Obtain an IP address automatically Use the following IP address: IP address: 192 . 168 . 100 . 101 Subnet mask: 255 . 255 . 255 . 0 Default gateway: 192 . 168 . 100 . 1

5.1.2 Using the Browser to View the Images

■ Open the browser, and enter the URL of camera in the IP address bar E.g.: http://192.168.100.150 (default IP address)
■ Enter administrator's account and password *When log in for the first time, please refer to 5.2.3 Account Management to change the default password.

Lumens VC-A51PN - Using the Browser to View the Images - 1

text_image User Name Password Select Language Remember Password Login

Lumens Network Camera

  • Account: admin
  • Password: 9999 (Default)

5.1.3 Using Lumens VMS Software to View the Images

For VC-A51PN, turn off NDI|HX to support preview screen (Please refer to 5.2.4 Setting - Video -NDI|HX))

■ Open LUMENS VMS software (Please download from the Lumens official website)
■ Search Camera: Press [automatically search for the device] button to locate the Camera
■ Click the camera in the list and start operation after connecting to network
※ When using automatic search, the camera and computer must be in the same network segment, e.g.: 192.168.4.X

Lumens VC-A51PN - Using Lumens VMS Software to View the Images - 1

text_image VMS Language About Device Name IP Address VC-A51P 192.168.4.39 Pan Tilt ImageSettings Zoom Speed 1 Pan Tilt Speed 1 Preset 0 Save P0 P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 P11 P12 P13 P14 P15 CPU 5% Memory 82%

5.1.4 Using RTSP Player to View the Images

For VC-A51PN, turn off NDI|HX to support preview screen (Please refer to 5.2.4 Setting - Video -NDI|HX)

In addition to the browser and VMS, other free softwares also can be used for RTSP connection, such as VLC, Quick Time and PotPlayer

RTSP connection address formats are as follows:

■ RTSP main stream (h264)=>rtsp://VC IP Address:8557/h264
■ RTSP second stream (h264) =>rtsp://VC IP Address:8556/h264
■ RTSP second stream (MJPEG) or single stream in MJPEG=>rtsp://VC IP_Address:8555/mjpeg

If password authentication is enabled, the RTSP connection address is as follows:

■ rtsp://Username:Password@VC IP address:port/hevc
■ rtsp://Username:Password@VC IP address:port/mjpeg

To enable password authentication function, please refer to 5.2.9 Setting - Network

Example:

Open VLC software, click [Open Network Streaming], and enter a URL:

rtsp://192.168.100.150:8557/h264

Lumens VC-A51PN - Using RTSP Player to View the Images - 1

text_image VLC media player Media Playback Audio Video Subtitle Tools View Help Open File... Ctrl+D Open Multiple Files... Ctrl+Shift+O Open Folder... Ctrl+F Open Disc... Ctrl+D Open Network Stream... Ctrl+N Open Capture Device... Ctrl+C Open Location from clipboard Ctrl+V Open Recent Media Save Playlist to File... Ctrl+Y Convert / Save... Ctrl+R Stream... Ctrl+S Quit at the end of playlist Quit Ctrl+Q

Network Protocol

Please enter a network URL:

rtsp://192.168.100.150:8557/h264|

5.1.5 Using NDI Studio Monitor to View the Images

Applicable to VC-A51PN. Support when NDI|HX is on (Please refer to 5.2.4 Setting - Video -NDI|HX)

■ For the NDI|HX operation, please download the latest NDI software from the NewTek website https://www.newtek.com/

5.2 Web Page Function Description

5.2.1 Login Screen

Lumens VC-A51PN - Login Screen - 1

text_image 1 2 User Name Password 3 English 4 Remember Password 5 Login
NoItemFunction Descriptions
1UsernameEnter user account (default: admin)
2PasswordEnter user password (default: 9999)※ When log in for the first time, please refer to5.2.3 Account Managementto change the default password.
3Language selectionCurrently, the system supports English, Traditional Chinese and Simplified Chinese
4Remember passwordSave user account name and password to the browser. When you log in next time, there is no need to re-enter them
5LoginLog into the administrator screen on the website

5.2.2 Viewing In Real Time

Lumens VC-A51PN - Viewing In Real Time - 1

text_image Live View 1 Pan/Tilt Tilt Pan ← C → Pan ← ↓ ↘ Tilt 4 Preset 1 2 3 4 5 6 7 8 9 0 Clean Save Load 5 Add / Edit Users Settings Video Camera Picture Audio Date / Time Network Maintenance About 2 3
NoItemFunction DescriptionsVC-A51PVC-A51PN
1Pan / Tilt settingAdjust the Pan/Tilt position of the camera screenvv
2Zoom ratioAdjust the zoom-in or zoom-out ratio via scroll barvv
3Preview windowDisplay the screen currently captured by the camerav*Note 1
4Preset settingSelect the number first and then select SAVE or LOADvv
5Switch to Full ScreenSwitch the preview window to full screenv*Note 1
6Power buttonTurn on or turn off the camera powervv

*Note 1: Support when NDI|HX is Off

5.2.3 Account Management

Lumens VC-A51PN - Account Management - 1

text_image Add / Edit Users Live View Add / Edit Users Settings Video Camera Picture Audio Date / Time Network Maintenance About 1 User Name Password Confirm Password 2 Authority Admin Operator Viewer 3 OK Cancel 4 User Name Authority admin Administrator Edit
NoItemFunction Descriptions
1Add user accountEnter a user name and password to add a new user
2Permission settingSet the new account management permissions
User Type Admin OperatorViewer
View imagesV V V
Settings V VX
Account V XmanagementX
3Applying settingAdd the newly created user to the list of account
4List of accountsEdit: Modify the user password and permissionsDelete: Delete the user account

5.2.4 Setting – Configuration

Lumens VC-A51PN - Setting – Configuration - 1

text_image Configuration Live View Add / Edit Users Settings Configuration Video Camera Picture Audio Date / Time Network Maintenance About Resolution 1080p/60 OK Cancel
7AdvancedLumens VC-A51PN - Setting – Configuration - 2IP Ratio: IP Ratio can be set from 1 to 60 depending on the supported resolution settingsEncode Preset:Auto: Select between speed and quality depending on the encoding method used (e.g. HIGH_SPEED mode for refresh rate of 60 frames per second and HIGH_QUALITY mode for high image quality)HIGH_SPEED: Refresh rate of 60 frames per second is availableHIGH_QUALITY: Higher image quality can be obtainedSVC Auto: SVC opened encoding mode is applicable to RTSP streaming of 8601, 8602, 8603 and 8604 ports, different refresh rate for different ports. See5.2.4.1 SVC descriptionEncode Profile: Encoded data, support High Profile onlyv*Note 1

*Note 1: Support when NDI|HX is Off

5.2.5.1 SVC description:

Link Address rtsp://VC IP Address:Port/h264

■ 60Frame: rtsp://VC IP Address:8557/h264, E.g.: rtsp://192.168.100.150:8557/h264
■ 30Frame: rtsp://VC IP Address:8601/h264, E.g.: rtsp://192.168.100.150:8601/h264
■ 15Frame: rtsp://VC IP Address:8602/h264, E.g.: rtsp://192.168.100.150:8602/h264
■ 7Frame: rtsp://VC IP Address:8603/h264, E.g.: rtsp://192.168.100.150:8603/h264
■ 3Frame: rtsp://VC IP Address:8604/h264, E.g.: rtsp://192.168.100.150:8604/h264

5.2.6 Setting - Camera

Lumens VC-A51PN - Setting - Camera - 1

text_image Camera Live View Add / Edit Users Settings Video Camera Picture Audio Date / Time Network Maintenance About 1 2 3 Preset 1 2 3 4 5 6 7 8 9 0 Clean Save Load Tilt Pan ← C → Pan Tilt 2 1 4 5 6 7 Exposure White Balance Focus Mirror Mode Full Auto Iris F2.2 Exposure Comp. Level - + 0 WDR Off Gain 27 dB Shutter Speed 1/60 OK Cancel
NoItemFunction Descriptions
1Pan / Tilt settingAdjust the Pan/Tilt position of the camera screen
2Zoom ratioAdjust the zoom-in or zoom-out ratio via scroll bar
3Preset settingSelect the number first and then select SAVE or LOAD
4ExposureLumens VC-A51PN - Setting - Camera - 2■ Mode: Select exposure mode (Automatic/Shutter Priority/Aperture Priority/Manual)■ Exposure Comp. Level: Select exposure compensation level■ Gain: The gain limit is adjustable when the exposure mode is set to “Manual”■ Iris: The size of aperture is adjustable when the exposure mode is set to “Manual” or “Aperture Priority”■ WDR: Set the level of wide dynamic range (WDR) in order to obtain better images■ Shutter Speed: The shutter speed is adjustable when the exposure mode is set to “Manual” or “Shutter Priority”
5White BalanceLumens VC-A51PN - Setting - Camera - 3■ Mode: Select the color temperature mode➢ Auto/Indoor/Outdoor/One Push WB/ATW/Manual/Sodium Lamp/3000K/4300K/5000K/6500K/8000K/WideAuto■ Open Push WB: One push color temperature is adjustable when the white balance mode is set to “One Push WB”■ Manual Red/Blue: Manually adjust blue/red color temperature
6FocusLumens VC-A51PN - Setting - Camera - 4■ Mode: Select manual/automatic focus■ Focus Range: The focusing range is adjustable when the focus mode is set to “Manual”■ AF Sensitivity: Set automatic focus sensitivity■ AF Frame: Set automatic focus range■ Zoom Tracking: In MF mode, the camera will automatically focus after zooming.■ PTZ Assist: Turn on the auto focus function in Manual.■ Preset AF: The camera will automatically focus after being called to a preset position.■ Smart AF: The focus function will prioritize on people’s face.
7MirrorLumens VC-A51PN - Setting - Camera - 5■ Mirror: Set the mode at which the image is mirror and flipped➢ Off / Mirror / Flip / Mirror + Flip

5.2.7 Setting - Picture

Lumens VC-A51PN - Setting - Picture - 1

text_image Picture 1 Picture Effect Off 2 2D NR Auto 3 3D NR Typ 4 Image Mode Mode2 5 Image Mode Load Mode4 6 Black Level Off 7 Gamma 1 8 Skin Tone 1 9 Brightness 13 10 Contrast 13 11 Saturation 12 12 Sharpness 8 Live View Add / Edit Users Settings Video Camera Picture Audio Date / Time Network Maintenance About
NoItemFunction Descriptions
1Picture EffectSet picture effect, Off/Neg/Black and White
22D noise reduction settings2D noise reduction settings
33D noise reduction settings3D noise reduction settings
4Image modeThe user may customize his/her desired image mode
5Image Mode LoadAdjustable when the Image mode is set to Custom. After selected, the corresponding Image mode parameters will be read and applied to Custom
6Black LevelBlack Level adjustment; Adjustable when the image mode is set to Custom
7GammaGamma Level adjustment; Adjustable when the image mode is set to Custom
8Skin ToneSkin Tone adjustment; Adjustable when the image mode is set to Custom
9BrightnessBrightness adjustment; Adjustable when the image mode is set to Custom
10ContrastContrast adjustment; Adjustable when the image mode is set to Custom
11SaturationSaturation adjustment of the image; Adjustable when the image mode is set to Custom
12SharpnessAdjust the sharpness of the image

5.2.8 Setting - Audio

Lumens VC-A51PN - Setting - Audio - 1

text_image Audio Live View Add / Edit Users Settings Video Camera Picture Audio Date / Time Network Maintenance About Audio Enable 2 Audio In Type Line In 3 Audio Volume 5 4 Audio Delay Off 5 Audio Delay Time(-) 1 6 Encode Type AAC 7 Encode Sample Rate 48Khz OK Cancel
NoItemFunction DescriptionsVC-A51PVC-A51PN
1Open audioTurn on/off soundvv
2Soundtrack effect settingSet MIC In/Line Invv
3VolumeAdjust Volumevv
4Audio delayOn / Off audio signal delayv*Note 1
5Audio delay timeSet the audio signal delay time (-1 ~ -500 ms)v
6Encode typeAAC / G.711v
7Encode sample rateSet Encode sample rate➢ 48 KHz (AAC)➢ 44.1 KHz (AAC)➢ 16 KHz (AAC)➢ 16 KHz (G.711)➢ 8 KHz (G.711)※ VC-A51PN only supports 48 KHz (AAC)/44.1 KHz (AAC)v*Note 1

*Note 1: Support when NDI|HX is Off

5.2.9 Settings - Time

Lumens VC-A51PN - Settings - Time - 1

text_image Date / Time 1 Time in Camera Date 2021/9/8 Time 10:35:47 2 Set Time ● Set Manually Date 2021/9/8 Time 18 Hr : 35 Min : 35 Sec ● Synchronize with Computer Time Date 2021/9/8 Time 18:35:46 ● Synchronize with SNTP Server SNTP Server tv pool ntp.org Time Zone GMT+08 Taipei, Beijing, Chong ▼ ■ Automatically Adjust for Daylight Saving Time OK Cancel Live View Add / Edit Users Settings Video Camera Picture Audio Date / Time Network Maintenance About
NoItemFunction Descriptions
1Camera TimeDisplay the date and time of the current camera
2Set the Time■ Manual Configuration: Set time manually■ Synchronize with computer time: Set the camera time according to the computer time■ Synchronize with SNTP server: Set the camera time synchronously with the SNTP server※ SNTP server address: Please go to5.2.9 Settings-Networkto make changes

Lumens VC-A51PN - Settings - Time - 2

text_image VC-A51P Live View Add / Edit Users Settings Configuration Video Camera Picture Audio Date / Time Network Maintenance About Network 1 Network DHCP On IP Address 192.168.475 Netmask 250.255.210.0 Gateway 192.168.4254 DNS 192.168.1.211 MAC Address DC:32.AC 00:65.CI2 Apply 2 RTMP / RTMP5 Publish to Server Video encoder type : H.264@4000Kbps (High profile) Audio encoder type : AAC Main@48kHz Resolution format : 1920x1080@30fps Chunk size : RTMP Server Status RTMP Services disable RTMP URL Stream Key Require Password Authentication Account Password 3 RTSP Enable Multicast Require Password Authentication MPEG-TS Enable MPEG-TS MPEG-TS IP Port 0 5 SRT Enable SRT Streaming Connection Mode Caller URL Port 0 Stream ID Latency ms Encryption None Passphrase Connect Status Disconnected 6 SNTP SNTP Server 192.168.1.123 7 Port Setting HTTP Port 80 HTTPS Port 81
NoItemFunction DescriptionsVC-A51PVC-A51PN
1NetworkNetwork setting of camera. Change of setting is available when DHCP function is closed.vv
2RTMP/RTMPS SettingCopy the RTMP web address provided by the RTMP service platform and paste it to the RTMP connection address to publish the camera images on the RTMP service platformTo upload to YouTube for live streaming, please refer to5.2.7Settings - Audioto turn on the audio functionv*Note 1
3RTSP SettingEnable/Disable MulticastIt is suggested to enable Multicast when the number of users online watching the image simultaneously is more than 4■ Enable/Disable Password Authentication➢ RTSP connection format can be found in5.1.4 UsingRTSP Players➢ The username/password is the same as the web login password of the camera, please refer to5.2.3 Account Managementto add/modify account informationv
4MPEG-TS SettingMPEG-TS■ Enable MPEG-TSMPEG-TS IPPort0Set MPEG-TS format※Port must be set in the range above 1024 with a maximum value of 9999※The following port is used by the camera. Setting of the port may not connect correctly8554, 8556, 8557, 8080, 80, 81, 9090, 23v*Note 1
5SRT SettingLumens VC-A51PN - Settings - Time - 31. Set the field of SRT and then check the item to open SRT streamingAfter the SRT streaming is opened, it will be connected automatically upon startup2. The port number must be set in the range above 1024 with a maximum value of 9999※ The following port is used by the camera. Setting of the port may not connect correctly8554, 8556, 8557, 8080, 9090, 19353. Delay time is for 20 to 8000 microseconds. The default value is 120 microsecondsv*Note 1
6SNTP SettingSet SNTP Server IPvv
7Port SettingSet HTTP port. The default Port value is 80vv

*Note 1: Support when NDI|HX is Off

5.2.11 Setting - Maintenance - Upgrading Firmware

VC-A51P Live View Add / Edit Users Settings Configuration Video Camera Picture Audio Date / Time Network Maintenance AboutMaintenance FW Upgrade Error Log System Service Reboot Firmware Upload +Select files Warning: Upgrading firmware may take a few minutes, please don't turn off the power.
NoItemFunction Descriptions
1Firmware UpdateThe camera firmware can be updated via the web page Please go to the Lumens official website to download the latest firmware version and update the manual

5.2.12 Setting - Maintenance - Incident Log

VC-A51P Live View Add / Edit Users Settings Configuration Video Camera Picture Audio Date / Time Network Maintenance AboutMaintenance FW Upgrade Error Log System Service Reboot Error Log 00 00 00 00 00 fe 00 00 00 00 00 00 00 00 06 00 00 00 00 00 c1 01 03 c0 00 00 00 00 00 00 c0 00 00 c0 00 00 00 00 Clean
NoItemFunction Descriptions
1Event LogsIf the camera encounters errors, an error code log will be established <Remark> When an error code appears, please try to clear it to make sure whether the issue has occurred repetitively

5.2.13 Setting - Maintenance - System Service
Lumens VC-A51PN - Settings - Time - 4

text_image Maintenance FW Upgrade Error Log System Service NDI Upgrade Live View Add / Edit Users Settings Video Camera Picture Audio Date / Time Network Maintenance About 1 Factory Reset Factory Reset Reset 2 Setting Profile Load Save No Item Function Descriptions 1 Reset to the default value Select the reset button to resume the factory default setting as the web page setting 2 Setting File The web page setting parameters can be exported from the computer and imported/applied to another camera

5.2.14 Setting - Maintenance - Reboot

Lumens VC-A51PN - Setting - Maintenance - Reboot - 1

text_image VC-A51P Live View Add / Edit Users Settings Configuration Video Camera Picture Audio Date / Time Network Maintenance About Maintenance FW Upgrade Error Log System Service Reboot 1 Reboot Disable 2 Daily Reboot 09:00 3 Timing Reboot 1 HR Apply Cancel
NoItemFunction Descriptions
1RebootClicking on "Reboot" will restart the camera.
2Daily RebootThe camera can be scheduled to reboot daily at a specific time.
3Timing RebootThe camera can be scheduled to reboot at regular intervals.

5.3 About

Lumens VC-A51PN - About - 1

text_image Live View Add / Edit Users Settings Video Camera Picture Audio Date / Time Network Maintenance About About ① Camera ID VC-A51P ② Firmware Version VCAO021 ③ Detail Information VLS031_VLU007p_VLT100
NoItemFunction Descriptions
1Camera nameDisplay the current camera name
2Firmware VersionDisplay the firmware version of the camera
3Version InformationDisplay firmware version-related information

6.1 OUTPUT Switch

Lumens VC-A51PN - OUTPUT Switch - 1

Output ModeSettingOutput ModeSetting
1920x1080/60pLumens VC-A51PN - OUTPUT Switch - 21920x1080/50pLumens VC-A51PN - OUTPUT Switch - 3
1920x1080/30pLumens VC-A51PN - OUTPUT Switch - 41920x1080/25pLumens VC-A51PN - OUTPUT Switch - 5
1920x1080/60iLumens VC-A51PN - OUTPUT Switch - 61920x1080/50iLumens VC-A51PN - OUTPUT Switch - 7
1280x720/60pLumens VC-A51PN - OUTPUT Switch - 81280x720/50pLumens VC-A51PN - OUTPUT Switch - 9
1080/59.94pLumens VC-A51PN - OUTPUT Switch - 101080/59.94iLumens VC-A51PN - OUTPUT Switch - 11
1080/29.97pLumens VC-A51PN - OUTPUT Switch - 12720/59.94pLumens VC-A51PN - OUTPUT Switch - 13

6.2 IR SELECT

Lumens VC-A51PN - IR SELECT - 1

IDSetting
1Lumens VC-A51PN - IR SELECT - 2
2Lumens VC-A51PN - IR SELECT - 3
3Lumens VC-A51PN - IR SELECT - 4

6.3 Camera Address Selector

Lumens VC-A51PN - Camera Address Selector - 1

SettingFunctionDescriptions
0~7ID 0~7
8~9Reserved

6.4 System Switch

Lumens VC-A51PN - System Switch - 1

SettingFunction Descriptions
DIP 1RS-232/RS-422 Communication ControlOFF: RS-232 / ON: RS-422
DIP 2IR signal outputOFF: Off / ON: On
DIP 3Communication baud rateOFF: 9600 / ON: 38400
DIP 4Reserved

Chapter 7 Troubleshooting

This chapter describes problems you may encounter while using VC-A51P/VC-A51PN. If you have questions, please refer to related chapters and follow all the suggested solutions. If the problem still occurred, please contact your distributor or the service center.

No.ProblemsSolutions
1.Boot without power signal1. Make sure you have plugged in the power cord.2. When using a PoE connection, ensure that the power supply supports POE+ (IEEE 802.3at) hubs
2.There is no image output from the camera1. Check the power supply or PoE supply functions.2. Confirm the output signals are in streaming output.3. Confirm whether the camera resolution can be used together with the monitor equipment4. Replace the cables and make sure they are not faulty.
3.The Camera image is severely delayedPlease use 1080p or 720p 60/50 fps rather than 25/30 fps signals.
4.RS-232 cannot be controlled1. Confirm the connection is correct (RS-232 In/ Out)2. Please make sure the Baud rate setting is the same as the control equipment
5.Whether the Internet can be used for operationPlease refer to Chapter 5 Network Function Description for the Internet usage
6.The ONVIF software cannot find the machinePlease make sure that [Setting]> [Video]> [Camera ID]/[Location] in the web page uses only English letters or numbers. The ONVIF software cannot find the machine if you use special characters and space.For VC-A51PN, ONVIF is supported only after NDI|HX is turned off. Please make sure [Setting]>[Video]>[NDI|HX] is set to [Off] in the webpage.
7.Tally light is not working when applying RS232 settingPlease make sure if the Tally lampfunction is enabled from the setting menu or web page.Setting Menu: System - Tally Lamp
8.The camera does not save the relevant parameters (PTZ, AWB ...) after rebootPlease make sure if the Initial Position is set to Last Operated Position from the setting menu or web pageSetting Menu: System - Initial Position

Always follow these safety instructions when using the product:

1 Operation

1.1 Please use the product in the recommended operating environment, away from water or source of heat.

1.2 Do not place the product in tilted position or unstable trolley, stand or table.

1.3 Please clean the dust on the power plug prior to usage. Do not insert the product's power plug into a multiplug to prevent sparks or a fire.

1.4 Do not block the slots and openings in the case of the product. They provide ventilation and prevent the product from overheating.

1.5 Do not open or remove covers, otherwise it may expose you to dangerous voltages and other hazards. Refer all servicing to licensed service personnel.

1.6 Unplug the product from the wall outlet and refer servicing to licensed service personnel when the following situations happen:

■ If the power cords are damaged or frayed.
■ If liquid is spilled into the product or the product has been exposed to rain or water.

2 Installation

2.1 For security considerations, please make sure the standard hanging rack you bought is in line with UL or CE safety approbations and installed by technician personnel approved by agents.

3 Storage

3.1 Do not place the product where the cord can be stepped on as this may result in fraying or damage to the lead or the plug.
3.2 Unplug the product during thunderstorms or if it is not going to be used for an extended period.
3.3 Do not place the product or accessories on top of vibrating equipment or heated objects.

4 Cleaning

4.1 Disconnect all the cables prior to cleaning and wipe the surface with a dry cloth. Do not use alcohol or volatile solvents for cleaning.

5 Batteries (for products or accessories with batteries)

5.1 When replacing batteries, please only use similar or the same type of batteries.
5.2 When disposing of batteries or products, please adhere to the relevant instructions in your country or region for disposing of batteries or products.

■ Precautions

Lumens VC-A51PN - ■ Precautions - 1

This symbol indicates that this equipment may contain dangerous voltage which could cause electric shock. Do not remove the cover (or back). No user-serviceable parts inside. Refer servicing to licensed service personnel.

Lumens VC-A51PN - ■ Precautions - 2

This symbol indicates that there are important operating and maintenance instructions in this User Manual with this unit.

■ FCC Warning

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

Notice :

The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment..

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

■ IC Warning

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled "Digital Apparatus," ICES-003 of Industry Canada. Cet appareil numérique respecte les limites de bruits radioelectriques applicables aux appareils numeriques de Classe A prescrites dans la norme sur le material brouilleur: "Appareils Numeriques," NMB-003 edictee par l'Industrie.

■ EN55032 CE Warning

Operation of this equipment in a residential environment could cause radio interference.

Warning: Operation of this equipment in a residential environment may cause radio interference

Supplier's Declaration of Conformity 47 CFR § 2.1077 Compliance Information

Manufacturer: Lumens Digital Optics Inc.

Product Name: VC-A51P/VC-A51PN

Model Number: PTZ Video Camera

Responsible Party – U.S. Contact Information

Supplier : Lumens Integration, Inc.

4116 Clipper Court, Fremont, CA 94538, United States

e-mail : support@mylumens.com

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Copyrights © Lumens Digital Optics Inc. All rights reserved.

Lumens is a trademark that is currently being registered by Lumens Digital Optics Inc.

Copying, reproducing or transmitting this file is not allowed if a license is not provided by Lumens Digital Optics Inc. unless copying this file is for the purpose of backup after purchasing this product.

In order to keep improving the product, Lumens Digital Optics Inc. hereby reserves the right to make changes to product specifications without prior notice. The information in this file is subject to change without prior notice.

To fully explain or describe how this product should be used, this manual may refer to names of other products or companies without any intention of infringement.

Disclaimer of warranties: Lumens Digital Optics Inc. is neither responsible for any possible technological, editorial errors or omissions, nor responsible for any incidental or related damages arising from providing this file, using, or operating this product.

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Product information

Brand : Lumens

Model : VC-A51PN

Category : Video Conferencing System