THC-B340-VF - Security Camera HiLook - Free user manual and instructions

Product Type	Security Camera (Bullet)
Model	THC-B340-VF
Brand	HiLook
Dimensions	206 × 70 × 70 mm
Weight	Approx. 550 g
Power Supply	PoE (802.3af) or 12V DC
Power Consumption	< 5.5 W
Resolution	2 MP (1920 × 1080)
IR Distance	Up to 30 m
Lens	2.8–12 mm motorized varifocal
Day/Night	True Day/Night (ICR)
Protection Rating	IP67
Video Compression	H.265+/H.265/H.264+/H.264
Main Functions	Motion detection, tamper alarm, smart intrusion prevention
Cleaning	Wipe with a soft, dry cloth; avoid solvents
Safety	Class II power supply, surge protection, proper grounding required
Spare Parts & Repairability	No user-serviceable parts; contact HiLook support for repairs
Operating Temperature	-30°C to +60°C
Warranty	3 years (subject to local regulations)

Frequently Asked Questions - THC-B340-VF HiLook

How do I reset the HiLook THC-B340-VF to factory settings?

Press and hold the reset button (located on the side of the camera) for about 10 seconds until the LED blinks. Use the reset button or the web interface under Maintenance > Factory Defaults.

What is the default IP address and login credentials?

The default IP is 192.168.1.64. Username: admin. Password: 12345. Change the password on first login.

Can the camera be used outdoors?

Yes, it has an IP67 rating, making it suitable for outdoor use. Ensure the cable connections are properly sealed.

How do I clean the camera lens?

Use a soft, dry cloth to gently wipe the lens. Do not use alcohol, ammonia, or abrasive cleaners. For stubborn dirt, lightly dampen the cloth with water.

Why is the camera not showing video?

Check the power supply (PoE or DC adapter), Ethernet cable, and ensure the IP address is reachable. Verify that the camera is not in maintenance mode.

How to set up motion detection on the THC-B340-VF?

Access the camera via a web browser, go to Configuration > Events > Motion Detection, enable it, draw detection areas, and adjust sensitivity. Set up email alerts or recording triggers.

Does this camera support ONVIF?

Yes, the THC-B340-VF is ONVIF compliant (Profile S, Profile G), allowing integration with third-party NVRs and software.

What is the maximum storage capacity for an SD card?

The camera supports microSD cards up to 256 GB (Class 10 or UHS-I). Insert the card into the slot inside the camera housing.

Can I use a 12V DC power supply instead of PoE?

Yes, the camera supports both PoE (802.3af) and 12V DC input. Use a compatible power adapter (not included). Connect to the corresponding terminals.

How to adjust the varifocal lens?

Loosen the locking screws on the lens assembly, rotate the zoom ring to set the desired focal length (2.8–12 mm), then tighten the screws. Adjust focus using the focus ring while viewing the image.

USER MANUAL THC-B340-VF HiLook

Abstract geometric design with blue and gray shapes, a globe icon, and a hand symbol (no text or symbols present)

HD Vari-Focal Bullet & Turret & Dome Camera

User Manual

User Manual

Thank you for purchasing our product. If there are any quesons, or requests, do not hesitate to contact the dealer.

This manual applies to the models below:

Type	Model
Type I Camera	THC-B320-VF/THC-B340-VF
Type II Camera	THC-T320-VF/THC-T340-VF
Type III Camera	THC-D320-VF/THC-D340-VF

This manual may contain technical incorrect places or prinng errors, and the content is subject to change without noce. The updates will be added to the new version of this manual. We will readily improve or update the products or procedures described in the manual.

Regulatory Informaon

FCC Informaon

Please take aenon that changes or modicaon not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protecon against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instrucon manual, may cause harmful interference to radio communicaons. Operaon of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operaon is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operaon.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European

standards listed under the Low Voltage Directive 2014/35/EU, the EMC Directive 2014/30/EU.

2012/19/EU (WEEE direcve): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier

upon the purchase of equivalent new equipment, or dispose of it at designated collecon points. For more informaon see: www.recyclethis.info.

2006/66/EC (baery direcve): This product contains a baery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentaon for specic baery informaon. The baery is marked with

this symbol, which may include leering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the baery to your supplier or to a designated collecon point. For more informaon see: www.recyclethis.info.

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

Warning

This is a class A product. In a domesc environment this product may cause radio interference in which case the user may be required to take adequate measures.

Safety Instrucon

These instrucons are intended to ensure that user can use the product correctly to avoid danger or property loss.

The precauon measure is divided into "Warnings" and "Cauons".

Warnings: Serious injury or death may occur if any of the warnings are neglected.

Cauons: Injury or equipment damage may occur if any of the cauons are neglected.

Warnings Follow these safeguards to prevent serious injury or death.	Cauons Follow these precautions to prevent potential injury or material damage.

Warnings

• In the use of the device, you must be in strict compliance with the electrical safety regulations of the naon and region.
• Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 12 VDC according to the IEC60950-1 standard. Refer to technical speciaons for detailed informaon.
• Do not connect mulple devices to one power adapter to avoid over-heang or a re hazard caused by overload.
• Make sure that the plug is rmly connected to the power socket.
• Make sure that the device is rmly fixed if wall mounng or ceiling mounng is adopted.
• If smoke, odor or noise rise from the device, turn o the power at once and unplug the power cord, and then contact the service center.
• Never attempt to disassemble the camera by unprofessional personal.

Cauons

• Do not drop the camera or subject it to physical shock.
• Do not place the camera in extremely hot, cold (the operang temperature shall be -40^ to 60^ ), dusty or damp locaons, and do not expose it to high electromagnetic radiation.
• Do not touch senor modules with ngers.
• If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently.
• Do not aim the camera at the sun or extra bright places.
• The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam.
• Do not expose the device to high electromagnetic radiaon or extremely hot, cold, dusty or damp environment.

• To avoid heat accumulation, good ventilaon is required for the operang environment.

• Keep the camera away from liquid while in use for non-water-proof device.

• While in delivery, the camera shall be packed in its original packing, or packing of the same texture.

Mark Descripon
Table 0-1 Mark Descripon

Mark	Descripon
— — —	DC Voltage

1.1 Product Features

The main features are as follows:

• High performance CMOS sensor
- IR cutIter with auto switch
- OSD menu with configurable parameters
- Internal synchronizaon
- SMART IR mode
- 3-axis adjustment

1.2 Overview

1.2.1 Overview of Type I Camera

Figure 1-1 Overview of Type I Camera

1.2.2 Overview of Type II Camera

Figure 1-2 Overview of Type II Camera

1.2.3 Overview of Type III Camera

Figure 1-3 Overview of Type III Camera

Before you start:

- Make sure that the device in the package is in good condition and all the assembly parts are included.

- Make sure that all the related equipment is power-off during the installaon.

- Check the specification of the products for the installaon environment.

- Check whether the power supply is matched with your power output to avoid the damage.

- Make sure the wall is strong enough to withstand three mes the weight of the camera and the bracket.

- If the wall is cement, insert expansion bolts before installing the camera. If the wall is wooden, use self-tapping screws to secure the camera.

- If the product does not funcon properly, contact your dealer or the nearest service center. Do NOT disassemble the camera for repair or maintenance by yourself.

2.1 Installaon of Type I Camera

Before you start:

Both wall moung and ceiling moung are suitable for the bullet camera. Ceiling moung will be taken as an example in this secon. And you can take steps of ceiling moung as a reference for wall moung.

Steps:

1. Paste the drill template (supplied) to the place where you want to install the camera.
2. Drill the screw holes and the cable hole (oponal) in the ceiling according to the drill template.

Figure 2-1 Drill Template

Note:

Drill the cable hole, when adopng ceiling outlet to route the cable.

1. Route the cables through the cable hole, or the side opening.

2. Fix the camera to the ceiling with supplied screws.

Line drawing of a traditional Chinese architectural structure with curved eaves and a central platform (no text or symbols)

Figure 2-2 Fix the Camera to the Ceiling

Note:

• The supplied screw package contains self-tapping screws, and expansion bolts.
• For cement wall, expansion bolts are required to x the camera. For wooden wall, self-tapping screws are required.
• Connect the corresponding power cord, and video cable.
• Power on the camera to check whether the image on the monitor is goen from the opmum angle. If not, adjust the surveillance angle.

Figure 2-3 3-axis Adjustment

1) Loosen the No.① adjusting screw to adjust the pan posion [0° to 360°]. Tighten the No.① adjusng screw.
2) Loosen the No.② adjusting screw to adjust the Ing posion [0° to 90°]. Tighten the No.② adjusting screw.
3) Loosen the No.③ adjusting screw to adjust the rotaon posion [0° to 360°]. Tighten the No.③ adjusng screw.

2.2 Installaon of Type II Camera

Before you start:

Both wall moung and ceiling moung are suitable for the bullet camera. Ceiling moung will be taken as an example in this secon. And you can take steps of ceiling moung as a reference for wall moung.

Steps:

1. Disassemble the turret camera by rotang the camera to align the notch to one of the marks, as shown in the gure below.

Figure 2-4 Disassemble the Camera

1. Remove the moung base from the camera body with a at object, e.g., a coin
2. Paste the drill template to the place where you want to install the camera.
3. Drill the screw holes according to the drill template and the cable hole (oponal) in the ceiling.

Figure 2-5 Drill Template

Note:

Drill the cable hole, when adopng the ceiling outlet to route the cable.

1. Aach the moung base to the ceiling, and secure them with supplied screws

Method 1

Simple line drawing of a support structure with three vertical supports and diagonal hatching (no text or symbols)

Method 2

Diagram of a mechanical or electrical component with three vertical pins suspended above a horizontal base, no text or symbols present.

Figure 2-6 Attach the Mounng Base to the Ceiling Note:

• The supplied screw package contains self-tapping screws, and expansion bolts.
• For cement ceiling, expansion bolts are required to x the camera. For wooden ceiling, self-tapping screws are required.
• Route the cables through the cable hole, or the side opening.
• Align the camera with the moung base, and secure the camera on the moung base.

Technical diagram showing a mechanical assembly with a bracket and a component, no text or symbols present.

Figure 2-7 Secure the Camera with Mounng Base

1. Connect the corresponding cables, such as power cord, and video cable.
2. Power on the camera to check whether the image on the monitor is goen from the opmum angle. If not, adjust the camera according to the gure below to get an opmum angle.

Figure 2-8 3-axis Adjustment

1). Rotate the enclosure to adjust the pan posion [0° to 360°].
2). Move the camera body up and down to adjust the lt posion [0° to 75°].
3). Rotate the camera body to adjust the rotaon posion [0° to 360°.

2.3 Installaon of Type III Camera

Before you start:

Both wall moung and ceiling moung are suitable for the dome camera. Ceiling moung will be taken as an example in this secon. You can take steps of ceiling moung as a reference for wall moung.

Steps:

1. Paste the drill template to the ceiling.
2. Drill screw holes and the cable hole (oponal) on the ceiling according to the supplied drill template.

Note:

Drill the cable hole, when adopng the ceiling outlet to route the cable.

Figure 2-9 The Drill Template

1. Loosen the screws on the bubble of the dome camera to remove the bubble and the black liner.
2. Aach the moung base to the ceiling, and secure them with supplied screws.

Technical line drawing of a mechanical assembly with no visible text or symbols

Figure 2-10 Secure the Mounng Base

Note:

- In the supplied screw package, both self-tapping screws and expansion bolts are contained.

• For cement ceiling, expansion bolts are required to x the camera. For wooden ceiling, self-tapping screws are required.
• Route the cables through the cable hole, or the side opening.
• Connect the corresponding cables, such as power cable and video cable.
• Power on the camera to check whether the image on the monitor is goen from the opmum angle. If not, adjust the camera according to the gure below to get an opmum angle.

Figure 2-11 3-Axis Adjustment

1. Fit the black liner back to the camera and ghten the screws on the bubble of the dome camera to nish the installaon.

Purpose:

Call the menu by clicking the buon ☐ on the PTZ Control interface, or click Iris+.

Steps:

1. Connect the camera with the TVI DVR, and the monitor, shown as the gure 3-1.

Figure 3-1 Connecon

1. Power on the analog camera, TVI DVR, and the monitor to view the image on the monitor.
2. Click PTZ Control to enter the PTZ Control interface.
3. Call the camera menu by clicking ☐ buon, or click Iris+.

graph TD
    A["MAIN-MENU"] --> B["VIDEO FORMAT"]
    A --> C["EXPOSURE MODE"]
    C --> D["GLOBAL"]
    C --> E["BLC"]
    C --> F["DWDR"]
    A --> G["DAY/NIGHT"]
    G --> H["AUTO"]
    G --> I["COLOR"]
    G --> J["B/W"]
    G --> K["BACK"]
    G --> L["EXIT"]
    G --> M["SAVE & EXIT"]
    A --> N["VIDEO SETTINGS"]
    N --> O["BRIGHTNESS"]
    N --> P["CONTRAST"]
    N --> Q["SHARPNESS"]
    N --> R["SATURATION"]
    R --> S["DNR"]
    R --> T["AGC"]
    R --> U["MIRROR"]
    R --> V["BACK"]
    R --> W["EXIT"]
    R --> X["SAVE & EXIT"]
    A --> Y["FACTORY DEFAULT"]
    A --> Z["EXIT"]
    A --> AA["SAVE & EXIT"]

Figure 3-2 Main Menu Overview

1. Click the direcon arrow to control the camera.

1) Click up/down direcon buon to select the item.
2) Click Iris + to conrm the selecon.
3) Click le/right direcon buon to adjust the value of the selected item.

3.1 FORMAT

You can set the format as 4MP@30fps, 4MP@25fps, 2MP@30fps, or 2MP@25ps.

3.2 EXPOSURE

Exposure describes the brightness-related parameters, which you can set the EXPOSURE MODE as GLOBAL, BLC, or DWDR.

GLOBAL

GLOBAL refers to the normal exposure mode which performs exposure according to the whole image brightness.

● BLC (Backlight Compensaon)

BLC (Backlight Compensaon) compensates light for the front object to make it clear, but this may cause the over-exposure of the background, where the light is strong.

● DWDR (Digital Wide Dynamic Range)

DWDR helps the camera provide clear images even under backlight circumstances. When both very bright and very dark areas simultaneously exist in the image, DWDR balances the brightness level of the whole image to provide clear images with details.

3.3 DAY/NIGHT

COLOR, BW (Black White), and AUTO are selectable for DAY/NIGHT switch.

COLOR

The image is colored in day mode all the me.

B & W (Black and White)

The image is black and white all the me, and the IR LIGHT turns on in the poor light conditions. You can turn on/o the IR LIGHT and set the value of SMART IR in this menu

Figure 3-3 B & W

- IR LIGHT

You can turn on/o the IR LIGHT to meet the requirements of dierent circumstances.

SMART IR

The Smart IR funcon is used to adjust the light to its most suitable intensity, and prevent the image from over exposure. The SMART IR value can be adjusted from 0 to 3. The higher the value is, the more obvious eects are.

AUTO

Automacally switch Color, or BW (Black and White) according to actual scene brightness.

You can turn on/o the IR LIGHT, and set the value of SMART IR in this menu.

Figure 3-4 AUTO

- IR LIGHT

You can turn on/o the IR LIGHT to meet the requirements of dierent circumstances.

SMART IR

The Smart IR funcon is used to adjust the light to its most suitable intensity, and prevent the image from over exposure. The SMART IR value can be adjusted from 0 to 3. The higher the value is, the more obvious eects are.

● D→ N Threshold (Day to Night Threshold)

Day to Night Threshold is used to control the sensitivity of switching the day mode to the night mode. You can set the value from 1 to 9. The larger the value is, the more sensitive the camera is.

● N→D Threshold (Night to Day Threshold)

Night to Day Threshold is used to control the sensitivity of switching the night mode to the day mode. You can set the value from 1 to 9. The larger the value is, the more sensitive the camera is.

3.4 VIDEO SETTINGS

Move the cursor to VIDEO SETTINGS and click Iris+ to enter the submenu. BRIGHTNESS, CONTRAST, SHARPNESS, SATURATION, DNR, AGC and MIRROR are adjustable.

Figure 3-5 VIDEO SETTINGS

BRIGHTNESS

Brightness refers to the brightness of the image. You can set the brightness value from 1 to 9 to darken or brighten the image. The higher the value is, the brighter the image is.

CONTRAST

This feature enhances the dierence in color and light between parts of an image. You can set the CONTRAST value from 1 to 9.

SHARPNESS

Sharpness determines the amount of detail an imaging system can reproduce. You can set the SHARPNESS value from 1 to 9.

SATURATION

Adjust this feature to change the saturaton of the color. The value ranges from 1 to 9.

DNR (Digital Noise Reducon)

The DNR funcon can decrease the noise eect, especially when capturing moving images in poor light conditions and delivering more accurate and sharp image. You can set the DNR as HIGH, MEDIUM, or LOW.

AGC

It optimizes the clarity of the image in poor light conditions. The AGC level can be set as High, Medium, or Low. Select OFF to disable the AGC funcon.

Note:

The noise will be amplied when the AGC is on.

MIRROR

OFF, H, V, and HV are selectable for mirror.

OFF: The mirror funcon is disabled.

H: The image ips 180° horizontally.

V: The image ips 180° vercally.

HV: The image ips 180° both horizontally and vercally.

3.5 FACTORY DEFAULT

Move the cursor to FACTORY DEFAULT and click Iris+ to reset all the sengs to the factory default.

3.6 EXIT

Move the cursor to EXIT and click Iris+ to exit the menu without saving.

3.7 SAVE & EXIT

Move the cursor to SAVE & EXIT and click Iris+ to save the sengs, and exit the menu.