QC 101 C - Processor Extron - Free user manual and instructions

Product Type	AV Processor
Brand	Extron
Model	QC 101 C
Dimensions (H x W x D)	1.7 x 8.6 x 6.0 inches (4.3 x 21.8 x 15.2 cm)
Weight	2.0 lbs (0.9 kg)
Power Supply	12 VDC, 1 A (external)
Power Consumption	6 watts
Video Inputs	1x VGA, 1x composite video
Video Outputs	1x VGA, 1x composite video
Audio Inputs	1x stereo 3.5mm
Audio Outputs	1x stereo 3.5mm
Control	RS-232, IR remote
Signal Processing	Video scaling, audio level control
Bandwidth	300 MHz (-3dB)
Operating Temperature	32 to 122°F (0 to 50°C)
Storage Temperature	-40 to 158°F (-40 to 70°C)
Humidity	10% to 90% non-condensing
Mounting	Rack-mountable (1U), desk or wall
Compliance	FCC Class A, CE, RoHS
Maintenance	Clean with a dry cloth; no liquids
Safety	Follow all instructions in manual
Spare Parts	Contact Extron support
Repairability	No user-serviceable parts inside

Frequently Asked Questions - QC 101 C Extron

How do I connect the Extron QC 101 C to my display?

Connect the VGA or composite video output of the QC 101 C to the corresponding input on your display. Ensure the input source is selected correctly on the display.

Can I control the QC 101 C via RS-232?

Yes, the QC 101 C supports RS-232 control. Use a standard serial cable and refer to the manual for the command set.

What is the maximum video resolution supported?

The QC 101 C supports resolutions up to 1920x1200 @60Hz for VGA input, and 480i for composite video.

How do I adjust the audio level?

Audio level can be adjusted using the front panel buttons or via IR remote control. Refer to the manual for detailed steps.

Does the QC 101 C require external power?

Yes, it requires a 12 VDC, 1 A power supply (included). Connect the power supply to the rear panel jack.

Can I mount the QC 101 C in a rack?

Yes, the QC 101 C is 1U high and includes rack-mount brackets for standard 19-inch racks.

What should I do if there is no video output?

Check that the input source is active and properly connected. Ensure the output is connected to a display that is powered on. Verify the input selection on the QC 101 C.

How do I reset the QC 101 C to factory defaults?

Press and hold the front panel 'Menu' button for 10 seconds until the LEDs flash. Release to reset.

Is the QC 101 C compatible with Mac computers?

Yes, the VGA input is compatible with Mac computers that have a VGA output. You may need a suitable adapter.

What is the warranty period for the QC 101 C?

Extron offers a 3-year warranty on the QC 101 C. Contact Extron support for more details.

USER MANUAL QC 101 C Extron

QC 101 Controller • Setup Guide

This setup guide provides basic instructions for an experienced user to install the QC 101 Controller. For additional information and detailed procedures, see the Quantum User Guide and the Quantum Control Software User Guide, available at www.extron.com.

The Extron QC 101 E and QC 101 C are dedicated controllers for the Quantum® Elite and Quantum Connect videowall processors. They feature an embedded operating system and the Quantum Control Software preinstalled on the internal drive. The QC 101 provides an alternative to a traditional PC to program configurations and control the Quantum processors.

ATTENTION:

NOTE: For full installation, configuration, and operation details, see the Quantum User Guide, which is provided with the Quantum on the Extron Videowall Processing disc and is also available at www.extron.com.

Rear Panel Features and Connections

Figure 1. QC 101 Rear Panel

A AC power connector — Connect to an AC power source.
B DisplayPort output connector — (Optional)
USB connectors — Connect to a mouse, keyboard, or flash drive. Connector 1 (top) accepts USB 2.0 signals and connector 2 accepts USB 3.0.
D A and B LAN ports — Connect to a network or the Quantum processor. These two RJ-45 connectors support 10/100/1000 Base-T.

E RGBHV output connector — (Optional) 15-pin VGA

F Remote RS-232 connector — Connect to a control system for RS-232 communication.

G Power button — Using a small screwdriver or stylus, press this recessed button momentarily to safely shut down the controller. Pressing and holding the button for 4 seconds forces a hard shutdown of the QC 101.

H HDMI output connector — (Optional)

NOTE: The button and LED labeled RESET are not functional.

Installation Steps

1. Disconnect power from all equipment.
2. (Optional) Mount the unit to a rack or furniture, following the instructions provided with the mounting hardware. Rack and furniture mounting kits are available at www.extron.com.

3. Connect a display to the DisplayPort, VGA, or HDMI output connector (see figure 1, B, E, or H).

4. Connect the keyboard, mouse, and flash drive (if needed) to the rear panel USB ports (C) to create and save Quantum Elite or Connect configuration project files (see the Quantum Control Software User Guide, available at www.extron.com).

5. Connect a straight-through Ethernet cable between QC 101 LAN port A or B (see figure 1, D, on the previous page) and the network or the Control connector on the rear panel of the Quantum chassis. If connecting through a LAN, ensure that the QC 101 is on the same subnet as the Quantum processor or processors.
6. Connect a control device (such as an Extron IPCP or IPL Pro) to the Remote RS-232 port (F) for remote control of the Quantum system using R-type commands (see the Quantum Control Software User Guide, available at www.extron.com, for more about these commands).
7. Connect AC power to the QC 101 rear panel IEC connector (see A). Connect power to all other devices in the system.
8. Power on the Quantum chassis and all other connected devices.

Figure 2. QC 101 Connection Example with a Quantum Connect
NOTE: The QC 101 front panel has no controls that are involved in setup. It contains four indicator LEDs that provide status for power and booting (Power), disk drive activity (SSD), and network activity (LAN A and LAN B). The USB Config port is reserved for future use.

Configuring the QC 101

After all rear panel connections have been made and all connected devices are powered on, you are ready to configure the QC 101 to manage the Quantum processors. To do this, set the IP address of the QC 101, then either create a project file using the Quantum Control Software (loaded on the QC 101 prior to delivery) or upload an existing project file that was configured using a computer.

Setting the IP Address of the QC 101

The QC 101 controller is a host device with an embedded operating system. To communicate with the Quantum processor, the QC 101 must be on the same network and subnet as all the Quantum processors in the system. To set the QC 101 IP address, you need a keyboard and mouse connected to one or both of the USB ports and a monitor connected to one of the output ports.

1. Do either of the following:

2. On the QC 101 Start screen, click the Network Connections icon (shown at right), or

3. On the desktop screen, double-click the Network Connections shortcut icon on the desktop.

The Network Connections window opens.

1. Right-click the name of the LAN port in use (highlighted and no red X) and select Properties from the pop-up menu.

Figure 3. Selecting a LAN Port

1. On the LAN Properties window, scroll to locate and select the Internet Protocol Version 4 (TCP/IPv4) checkbox (see ① in the illustration at right), and click Properties (②).
2. In the Internet Protocol Version 4 (TCP/IPv4) Properties window, enter the desired QC 101 IP address parameters and click OK. The IP address must be on the same subnet as those of the Quantum processors.
3. In the QC 101 Shell window (which opened at the same time as the Network Connections window in step 1), click the Commit C Drive button (see figure 4, ①).

Figure 4. Click Commit C Drive on the QC 101 Shell Window

1. On the confirmation prompt that opens, click OK to save the address changes to the hard drive and reboot the controller. A password prompt is displayed. Enter the password where indicated on the prompt and click OK.

ATTENTION:

To use the Quantum software to configure and control the processor, start by setting up a project (presentation), in which you define the processor, select or create a layout, set up video sources, and create multiple scenes.

NOTE: The C: drive on the QC 101 is write-protected. Therefore, files located on the C: drive that are created or changed are not saved when power is cycled to the QC 101. Save any new or changed projects on the controller to the QC 101 internal D: drive or to a flash drive attached to one of the USB ports on the QC 101 rear panel.

1. Create a new project or upload an existing one.

2. If creating a new project, see the Quantum Control Software User Guide for detailed instructions. Save the project to the QC 101 D: drive and double-click its filename to open the project.

3. If uploading an existing project that was created on a PC, copy the project file directly to the QC 101 D: drive and double-click its filename to open the project.

4. Test presets and input switching within the Quantum Software to ensure that the project is satisfactory.

5. Set up the RS-232 connection to the control system as follows:

a. In the Quantum Control Software window, click Communications Setup on the left Taskbar panel.
b. On the Communications Setup screen, select COM1 in the Devices panel (see figure 5, ①).
c. In the Port Settings panel (2), enter the settings required by the control system being used.
d. In the Serial Commands panel (3), select the Input and Output checkboxes to make the RS-232 connection bidirectional. This allows for commands be sent and received.

Figure 5. Configuring RS-232 Communication
4. Re-save the project file to the D: drive.
5. In the QC 101 Shell window, click Commit C Drive to save the project settings to the C: drive and to reboot the QC 101. Confirm that the project file was loaded and connected to the Quantum processors automatically after the reboot.

R-Type Commands

R-Type commands are serial data strings that the Quantum Control Software can receive via the RS-232 port. They can consist of ASCII text, hexadecimal data, and control characters. The following table lists some commonly used R-Type commands.

Command ASCII-Hexadecimal Description
Recall Scene
Recall by list position	[∅1] R X1 [∅2] ∅5 [17] [∅3] Recall scene number scene list.				X1 according to the
Recall by scene name	[∅1] R X2 [∅2] ∅7 [17] [∅3] Recall the scene named				X2.
Recall next scene	[∅1] R [∅2] ∅n [17] [∅3]				Recall the next scene in the list.
Recall previous scene	[∅1] R [∅2] ∅p [17] [∅3]				Recall the previous scene in the list.
Window Source
Select input	[∅1] R X3 X11 [∅2] 36 [17] [∅3] Select input				X11 to be shown in window X3.
Window Visibility
Hide window	[∅1] R X3 ∅ [∅2] 33 [17] [∅3] Set window				X3 to be hidden.
Example:	[∅1] R ∅0050 [∅2] 33 [17] [∅3]				Set window 6 to be hidden
Show window	[∅1] R X3 1 [∅2] 33 [17] [∅3] Set window				X3 to be displayed.
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