Vaddio RoboSHOT 30 HDMI - Video Conferencing System

RoboSHOT 30 HDMI - Video Conferencing System Vaddio - Free user manual and instructions

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Product Type PTZ Video Conferencing Camera
Brand Vaddio
Model RoboSHOT 30 HDMI
Optical Zoom 30x
Video Output HDMI
Maximum Resolution 1920 x 1080 (1080p)
Pan Range +/- 170°
Tilt Range +90° / -30°
Dimensions (H x W x D) 7.2 x 6.8 x 6.8 in (183 x 173 x 173 mm)
Weight 4.4 lb (2.0 kg)
Power Supply 12V DC, 2.5A (PoE+ optional)
Mounting Tabletop, Ceiling (mount included)
Control Interfaces RS-232, IR remote, USB (firmware updates)
Supported Protocols VISCA, Pelco-D, Pelco-P
Field of View (Horizontal) Approx. 2.9° (tele) - 63.7° (wide)
Cleaning Instructions Use a soft dry cloth; avoid liquids or abrasives
Safety Precautions Do not expose to moisture; use only specified power supply
Repairability For professional service; no user-serviceable parts inside

Frequently Asked Questions - RoboSHOT 30 HDMI Vaddio

What is the maximum resolution of the RoboSHOT 30 HDMI?
The camera supports up to 1920 x 1080 (1080p) at 60 fps.
Does the RoboSHOT 30 HDMI support Power over Ethernet (PoE)?
Yes, it supports PoE+ (IEEE 802.3at) when used with a compatible switch or injector.
What types of mounts are compatible?
The camera can be mounted on a tabletop or ceiling using the included mounting hardware and optional accessories.
Can I control the RoboSHOT 30 HDMI remotely?
Yes, via RS-232 serial control or IR remote included. It also supports VISCA and Pelco protocols.
What is the optical zoom range?
It features a 30x optical zoom with digital zoom up to 12x.
Is the camera suitable for large rooms?
Yes, with a wide field of view (63.7°) and smooth pan/tilt, it is ideal for conference rooms and lecture halls.
How do I clean the camera lens?
Use a soft, lint-free cloth to gently wipe the lens. Do not use any liquids or abrasive cleaners.
Does the camera include audio input?
Yes, it has a 3.5mm audio input for external microphones, but audio is not embedded in HDMI.
What is the warranty period?
Vaddio offers a 2-year limited warranty on the RoboSHOT 30 HDMI.
Can I update the firmware?
Yes, firmware updates can be performed via USB connection to a computer using Vaddio's firmware tool.

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Download the instructions for your Video Conferencing System in PDF format for free! Find your manual RoboSHOT 30 HDMI - Vaddio and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. RoboSHOT 30 HDMI by Vaddio.

USER MANUAL RoboSHOT 30 HDMI Vaddio

Vaddio RoboSHOT 30 HDMI - 1
RoboSHOT 12
High-definition Robotic PTZ Conferencing Camera Featuring a 12X, 73° Wide Angle Optical Zoom Lens and Tri-Synchronous Motion
High-definition Robotic PTZ Camera for Medium to Large Venues Featuring 30X Optical Zoom Lens and Tri-Synchronous Motion. Available in Black or White finishes.

RoboSHOT 30

Inside Front Cover - Mostly Blank

Contents

Overview 4

Unpacking the Camera Systems....5

Image: RoboSHOT 12 HD PTZ Camera 6

Image: RoboSHOT 30 HD PTZ Camera 7

Image: RoboSHOT 12 and 30 Rear Panel Connections ....8

System Configuration Examples 9

Diagram: Simple Connectivity Example of the RoboSHOT HDMI Cameras 9

Diagram: Example of the RoboSHOT HDMI Camera in UC Conferencing Application....9

RoboSHOT HDMI Switch Settings 10

Drawing: DIP Switch and Resolution Label on the Bottom of the RoboSHOT 10

Setting the RoboSHOT Switch Gear: 10

DIP Switch Settings Further Explained (DSSFE): 10

Installation Basics: 11

Power Up 11

Controlling the Camera 12

IR Remote Commander 12

Telnet Control Examples 12

The Screen Shot Tour....13

Compatible Web Browsers....13

DHCP IP Set-up (Dynamic Host Configuration Protocol) 13

Static IP Set-up: 13

Screen Shot: Login....13

Screen Shot: Camera Control Page 14

Screen Shot: Storing Presets 15

Screen Shot: Admin login from the Camera Control Page 16

Screen Shot: Admin Menu - Camera Settings....17

Screen Shot: Admin Menu - Room Labels 18

Screen Shot: Admin Menu - DHCP Network Configuration....19

Screen SHOT: Admin Menu - Static IP Configuration 19

Screen SHOT: Admin Menu - Security 20

Screen Shot: Admin Menu - Diagnostics....20

Screen Shot: Admin Menu - System 21

Screen Shot: Admin Menu - Update Confirmation....22

Screen Shot: Admin Menu - Update in Progress....22

Screen Shot - Admin Menu - Help....23

General Specifications 24

Communication Specification 25

Command Setting Values....30

Exposure Control....30

Telnet Serial Command API 31

Telnet Command List 31

camera standby 34

Compliance and CE Declaration of Conformity - RoboSHOT HDMI Cameras 37

Warranty Information 38

OVERVIEW

The RoboSHOT HDMI PTZ cameras are professional quality cameras with very high quality imaging, fine detail and exceptional color reproduction. These cameras offer integrators, dealers and end users a substantial price/performance improvement over and above the value of other HDMI cameras available today.

The RoboSHOT 12 HDMI is perfect for small to medium sized conference rooms, training rooms or classrooms and provides incomparable support for applications including, UC conferencing, videoconferencing, distance learning, lecture capture, telepresence and more!

The optical zoom power of the RoboSHOT 30 HDMI is ideal for medium to large venues and provides exceptional support for applications including, House of Worship services, large auditorium A/V systems, live event theatres, IMAG for performances, large lecture theatres with lecture capture and more!

The key features of the RoboSHOT cameras are Tri-Synchronous Motion, the silent, smooth direct drive pan/tilt motors, advanced Exmor® image sensor, multi-element glass lens and ISP (image signal processor) combination.

The Tri-Synchronous Motion algorithm in the RoboSHOT cameras is capable of moving all three (pan, tilt and zoom) axes simultaneously. The algorithm calculates the position and velocity of the smooth, direct-drive motor movements between the presets so pan, tilt and zoom arrive at the preset subject simultaneously, which finally allows for smooth and manageable on-air camera movements. Yep, there's no more pan/tilt, then zoom like other PTZ cameras available today.

Vaddio RoboSHOT 30 HDMI - OVERVIEW - 1

natural_image Exterior view of a modern office building (no signage)

Images:
RoboSHOT 12 HDMI (right) and RoboSHOT 30 HDMI, Black and White Models (below)

Vaddio RoboSHOT 30 HDMI - OVERVIEW - 2

natural_image Two HDMI and Black and White models with adjustable camera heads (no visible text or symbols on devices)

The lens, image sensor and ISP are the real magic behind these camera's awesome video performance characteristics. The RoboSHOT 12 HDMI lens features a 12X optical zoom with a 73° wide horizontal field of view and the powerful RoboSHOT 30 HDMI features a 30X optical zoom with an impressive 2.3° tele end and 65° wide field of view. The latest generation Exmor® 1/2.8", 2.38 Megapixel, Full HD (native 1080p/60) high-speed, low noise CMOS image sensor combined with the new ISP produces vivid, realistic color with extremely fast, razor sharp automatic focus and iris routines.

The RoboSHOT HDMI cameras have an Ethernet port and a built-in web server, which allows the user to control the camera functions on a web page with any browser over the IP network. Telnet, IR Remote and RS-232 control for the camera are available to satisfy almost any, if not all, system control requirements.

The RoboSHOT cameras were designed for the times and represent a new era in specifying and integrating professional quality cameras into A/V and conferencing system configurations. In short, it has never been easier to integrate cameras into any project than with the RoboSHOT HDMI cameras

vodki-3 POSTERS Web Page Example

Intended Use:

Before operating the device, please read the entire manual thoroughly. The system was designed, built and tested for use indoors with the power supply provided. The use of a power supply other than the one provided or outdoor operation hasn't been tested and may damage the device and/or create an unsafe operating condition.

Save These Instructions:

The information contained in this manual will help you install and operate your product. If these instructions are misplaced, Vaddio keeps copies of Specifications, Installation and User Guides and most pertinent product drawings (DWG and PDF) for the Vaddio product line on the Vaddio website. These documents can be downloaded from www.vaddio.com free of charge.

Important Safeguards:

Read and understand all instructions before using. Do not operate any device if it has been dropped or damaged. In this case, a Vaddio technician must examine the product before operating. To reduce the risk of electric shock, do not immerse in water or other liquids and avoid extremely humid conditions.

Vaddio RoboSHOT 30 HDMI - Important Safeguards: - 1

Use only the power supply provided with the system. Use of any unauthorized or extended DC power supplies will void any and all warranties.

UNPACKING THE CAMERA SYSTEMS

Carefully remove the product and all of the included parts from the packaging. Identify the following parts:

RoboSHOT 12 HDMI Camera

Part Number 999-9940-000 (North America)

One (1) RoboSHOT 12 HDMI Camera (998-9940-000)
One (1) Thin Profile Wall Mount with Mounting Hardware
One (1) IR Remote Commander (998-2100-000)
One (1) EZCamera Control Adapter (998-1001-232)
One (1) 12 VDC, 3.0 Amp Switching Power Supply
One (1) AC Cord Set for North America
One (1) Quick Setup Guide
Full Manuals are downloaded from support.vaddio.com

RoboSHOT 12 HDMI Camera

Part Number 999-9940-001 (International)

One (1) RoboSHOT 12 HDMI Camera (998-9940-000)

One (1) Thin Profile Wall Mount with Mounting Hardware

One (1) IR Remote Commander

One (1) EZCamera Control Adapter (998-1001-232)

One (1) 12 VDC, 3.0 Amp Switching Power Supply

One (1) Euro Power Cord

One (1) UK Power Cord

One (1) Quick Setup Guide

Full Manuals are downloaded from support.vaddio.com

RoboSHOT 30 HDMI Camera (Black)

Part Number 999-9943-000 (North America)

One (1) RoboSHOT 30 HDMI Camera (998-9943-000)

One (1) Thin Profile Wall Mount with Mounting Hardware

One (1) IR Remote Commander (998-2100-000)

One (1) EZCamera Control Adapter (998-1001-232)

One (1) 12 VDC, 3.0 Amp Switching Power Supply

One (1) AC Cord Set for North America

One (1) Quick Setup Guide

Full Manuals are downloaded from support.vaddio.com

RoboSHOT 30 HDMI Camera (Black)

Part Number 999-9943-001 (International)

One (1) RoboSHOT 30 HDMI Camera (998-9943-000)
One (1) Thin Profile Wall Mount with Mounting Hardware
One (1) IR Remote Commander
One (1) EZCamera Control Adapter (998-1001-232)
One (1) 12 VDC, 3.0 Amp Switching Power Supply
One (1) Euro Power Cord
One (1) UK Power Cord
One (1) Quick Setup Guide

Full Manuals are downloaded from support.vaddio.com

RoboSHOT 30 HDMI Camera (White)

Part Number 999-9943-000W (North America)

One (1) RoboSHOT 30 HDMI Camera (998-9943-000W)
One (1) Thin Profile Wall Mount (White - not shown) with Hardware
One (1) IR Remote Commander (998-2100-000)
One (1) EZCamera Control Adapter (998-1001-232)
One (1) 12 VDC, 3.0 Amp Switching Power Supply
One (1) AC Cord Set for North America
One (1) Quick Setup Guide
Full Manuals are downloaded from support.vaddio.com

RoboSHOT 12 HDMI Camera (White)

Part Number 999-9943-001W (International)

One (1) RoboSHOT 30 HDMI Camera (998-9943-000W)
One (1) Thin Profile Wall Mount (White - not shown) with Hardware
One (1) IR Remote Commander
One (1) EZCamera Control Adapter (998-1001-232)
One (1) 12 VDC, 3.0 Amp Switching Power Supply
One (1) Euro Power Cord
One (1) UK Power Cord
One (1) Quick Setup Guide
Full Manuals are downloaded from support.vaddio.com

Vaddio RoboSHOT 30 HDMI - Part Number 999-9943-001W (International) - 1

Image: RoboSHOT 12 HD PTZ Camera Camera Front View with Feature Call-outs
View with Feature Call-outs ① ② ③ ④ vaddi ⑤ ⑥ Color: Silver and Black

1) Camera and Zoom Lens: This RoboSHOT model features a 12X optical zoom lens (12X in Super-Wide mode and 10X in normal mode) that is built around an Exmor 1/2.8-Type, high-speed, low noise image sensor with a total of 2.38 Megapixels for exceptionally precise HD video image acquisition in a small to medium sized conference room.

2) Camera Support Arm: The RoboSHOT cameras use a single control arm for pan and tilt movements. Both ends of the cast control arm are anchored with silent and smooth BLDC (brushless DC) direct drive motors. These motors provide ultra-accurate and fast camera positioning and are capable of the slowest of crawls, which are suitable for on-air use.

3) IR Sensors: IR sensors are built into the front of the RoboSHOT to receive IR signals from the IR Remote Commander supplied with the camera. The IR sensors sit behind the Makrolon IR Window on the front of the base.

4) Multi-Color LED:

The multi-colored LED indicates the use states of the camera:

  • Purple LED is for Boot-up and Standby modes.
  • Blue LED is for normal operation and is a power on, ready condition.
    • The blue LED will blink when the camera receives a valid IR command.
    • Solid red LED is to indicate a tally function illuminating when the camera is on-air.
  • Blinking red LED indicates a fault condition.
  • Yellow LED illuminates during a firmware update.

5) Logo: Really Cool Logo Badge (RCLB) is located on the IR Window.
6) Camera Base: Cast zinc alloy base for strength and stability, powder coated for toughness with fine texture.

Image: RoboSHOT 30 HD PTZ Camera

The differences between the 12X model and the 30X models center around the power of the optical zoom lens and overall color of the camera models. The 30X is available in both black and white.

Available in Black or White Versions ① ② ③ ④ vaddi ⑤ ⑥

1) Camera and Zoom Lens: This RoboSHOT model has a powerful 30X optical zoom lens that is built around an Exmor 1/2.8-Typ, high-speed, low noise image sensor with a total of 2.38 megapixels for vibrant, detailed HD video image acquisition in a large to medium sized room.

2) Camera Support Arm: The RoboSHOT cameras use a single control arm for pan and tilt movements. Both ends of the cast control arm are anchored with silent and smooth BLDC (brushless DC) direct drive motors. These motors provide ultra-accurate and fast camera positioning and are capable of the slowest of crawls, which are suitable for on-air use.

3) IR Sensors: IR sensors are built into the front of the RoboSHOT to receive IR signals from the IR Remote Commander supplied with the camera. The IR sensors sit behind the Makrolon IR Window on the front of the base.

4) Multi-Color LED:

The multi-colored LED indicates the use states of the camera:

  • Purple LED is for Boot-up and Standby modes.
  • Blue LED is for normal operation and is a power on, ready condition.
    • The blue LED will blink when the camera receives a valid IR command.
    • Solid red LED is to indicate a tally function illuminating when the camera is on-air.
  • Blinking red LED indicates a fault condition.
  • Yellow LED illuminates during a firmware update.

5) Logo: Really Cool Logo Badge (RCLB) is located on the IR Window.

6) Camera Base: Cast zinc alloy base for strength and stability, powder coated for toughness with fine texture.

Image: RoboSHOT 12 and 30 Rear Panel Connections

Rear panel connections are identical for both models (RoboSHOT 12 shown).

① ② ③ ④ ⑤ ⑥ NETWORK HDMI HD VIDEO SELECT CAMERA SETTINGS RS-232 HDMI 12 VDC 3.0 A

1) CAMERA SETTINGS: DIP switch settings for IR remote frequency, baud rate and image flip can be configured on these switches. See the Switch Settings page for additional information.

2) HD VIDEO SELECT: A rotary switch allows the user to choose the HD video output resolution. See the Switch Settings page for additional information.

3) NETWORK CONTROL Port: The Ethernet 10/100 port allows the camera to be controlled from embedded web server with a web browser or through Telnet session.

4) RS-232 Port (Color Coded Blue): The RS-232 port accepts modified VISCA protocol for camera control over a Cat-5e cable. This port also acts as an IR Forwarding port with the Quick-Connect SR or Quick-Connect DVI/HDMI interfaces, which allows the user to transmit 3^rd party IR signals through camera to the head-end.

5) HDMI Connector: HDMI video output jack (the output Color Space is defaulted to YCbCr for HDMI, but can be switched to sRGB for DVI-D only video devices).

6) Power Jack: The 12 VDC, 3.0 Amp power connector is on an EIAJ-04 jack with a positive center.

RoboSHOT HDMI camera connected ProductionVIEW™ Precision Camera Controller, Presentation Switcher and HD Monitor.

Vaddio RoboSHOT 30 HDMI - 4) Multi-Color LED: - 2

flowchart
graph TD
    A["Network Connection for Camera Configuration and Control (web server built-in to camera for browser based or Telnet control)."] --> B["ProductionVIEW Precision Camera Controller"]
    B --> C["RS-232 Cat-5e Color Coded Blue"]
    C --> D["12 VDC, 3.0 Amp Power Supply"]
    D --> E["HDMI Video"]
    E --> F["More RoboSHOT HDMI Cameras"]
    G["Rear View of RoboSHOT HDMI Camera"] --> H["Ethernet"]
    H --> I["Network"]
    I --> J["ProductionVIEW Precision Camera Controller"]
    J --> K["RS-232 Cat-5e Color Coded Blue"]
    K --> L["12 VDC, 3.0 Amp Power Supply"]
    L --> M["HDMI Video"]
    M --> N["More RoboSHOT HDMI Cameras"]
    O["HD Monitor (Simulated Video Feed)"] --> P["HDMI Presentation Switcher"]
    P --> Q["HDMI Video"]
    Q --> R["12 VDC, 3.0 Amp Power Supply"]

Diagram: Example of the RoboSHOT HDMI Camera in UC Conferencing Application RoboSHOT 12 HDMI camera connected to Room PC with capture card and UC Application.

Vaddio RoboSHOT 30 HDMI - 4) Multi-Color LED: - 3

flowchart
graph LR
    A["RoboSHOT 12 HDMI"] -->|Ethernet| B["PC with HDMI Capture Card and UC Application"]
    B -->|Ethernet| C["IP Network"]
    C --> D["Network"]
    B --> E["PC Video HDMI to Capture Card"]
    E --> F["Browser window open with RoboSHOT camera control page"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#cff,stroke:#333
    style F fill:#ffc,stroke:#333

RoboSHOT HDMI Switch Settings

The RoboSHOT cameras control the resolution of the video signal. There is, as explained on the page 10, a rotary switch to set the HD video resolution and a set of eight (8) DIP switches that determine certain camera functions. See drawing and Description on how to setup the camera.

Drawing: DIP Switch and Resolution Label on the Bottom of the RoboSHOT

② DIP SWITCH SETTINGS IR 1 1 & 2 UP IR OUT OFF IMAGE FLIP OFF SUPER WIDE OFF BAUD 9600 bps HDMI COLOR YCbCr 8 OFF IR 2 ON IR 3 ON ON ON ON 38,400 bps sRGB COLOR — ③ ④ ⑤ ⑥ ⑦ ① HD VIDEO RESOLUTION SELECT 0 720p/59.94 8 1080p/50 1 1080i/59.94 9 — 2 1080p/59.94 A — 3 720p/60 B — 4 1080i/60 C — 5 1080p/60 D — 6 720p/50 E 1080p/30 7 1080i/50 F 1080p/25

Setting the RoboSHOT Switch Gear:

① - Set the desired available HD output resolution for the camera with the Rotary Switch.
② - Set the IR control frequency of the camera if it is to respond to the IR remote control.
③ - If using the IR forwarding features with a 3^rd party codec IR remote, set the IR OUT switch to ON (SW3).
④ - If inverting the camera, turn the IMAGE FLIP ON (SW4).
⑤ - For the RoboSHOT 12X model only, set the Super-wide mode to ON for a 12X, 73^ horizontal super-wide angle of view. Normal mode will produce 67.2^ horizontal field of view (HFOV). The RoboSHOT 30 does not have a Super Wide mode.
⑥ - Set the Baud Rate DIP switch (SW6) to 9600bps for most applications. Default is 9600 bps systems.
⑦ - Set the color space for HDMI (YCbCr) or for DVI-D (sRGB).
⑧ - Setting all DIP switches DOWN with a power cycle loads the default camera settings. Return DIPs to desired operating position after power cycle

Note: Switch 8 is reserved for future use.

DIP Switch Settings Further Explained (DSSFE):

  • IR 1, 2 and 3 (SW 1 &2): A single IR remote has the capability of operating up to three different PTZ cameras in a room. Use these selector DIP switches and the selector buttons at the top of the IR remote to select the frequency.
  • IR OUT on/off (SW3): The IR output is sent out on the RS-232 RJ-45 jack on the back of the camera. Turning on the IR output will allow IR signals to be transmitted over the Cat-5 cable to the head end.
    • Image Flip (SW4): To invert the camera, turn the IMAGE FLIP ON (switch down).
  • Super-Wide Mode: Super-wide works only with the RoboSHOT 12 model and allows the camera to switch from 67.3° wide end HFOV to a Super Wide 73° wide end HFOV.
  • Baud Rate (SW6): The options for baud rate are either 9600 or 38,400 bps. The 9600 bps works best with Cat-5e over distance. Use 38,400 bps for short control lines only.
    • DIP Switches (SW7 & 8): Not used for operation, please leave these DIP switches up or in the OFF position.

INSTALLATION BASICS:

All RoboSHOT cameras include a Thin Profile Wall Mount for...wall mounting the camera. There are options for IN-Wall™ mounts and IN-Ceiling™ Half-Recessed as well.

Pre-Installation

  • Choose a camera mounting location while paying close attention to camera viewing angles, lighting conditions, possible line of site obstructions, and checking for in-wall obstructions where the camera is to be mounted. Always pick a mounting location that will optimize the performance of the camera.
  • Please locate the camera to enable easy positioning of the camera body with the ability to point down and away from the ceiling and a pile of fluorescent lighting cells. Cameras generally don't like to be swamped with fluorescent light and nobody sits on the ceiling anyway.
  • The included RoboSHOT wall mount can be mounted directly to a 2-gang wall box or can be mounted to the wall using the provided dry wall anchors.

Vaddio RoboSHOT 30 HDMI - Pre-Installation - 1

RS-232 Cabling Notes:

For RS-232 cabling, use a standard Cat-5 (if you can still find Cat-5) or Cat-5e/6 cable with real RJ-45 connectors crimped on by real crimpers (568B termination) from the camera's RS-232 Port to the controllers RS-232 port. If the camera is connected to a third-party control system (such as AMX or Crestron), a DE-9F (also called a DB-9F in some circles) to RJ-45F control adapter is supplied.

Determine Camera Mount Location and Mount

After determining the optimum location of the camera, route the required cables (HDMI, Power and RS-232) from the camera to the head-end. There are two cable management pass-throughs on the provided mount; one in the back to pass-through into the wall and one in the platform to allow the cabling escape straight down behind a video monitor.

If the wall mount is to be mounted on a 2-gang wall box, use the screws supplied with the wall box cover plate to attach the Thin Profile Wall Mount Bracket. If mounting to drywall with wall anchors, use the four (4) quality wall anchors and screws provided.

The mounting holes are slotted and are 90° opposing to provide easy leveling. Level the mount and place the camera on the mount. Connect the marked and tested Cat-5e cables to the appropriate RJ-45 jacks. Check the level again to avoid any of those weird Batman camera angles. Use the provided 1/4"-20 x .375 mounting screw to attach the Camera to the mount.

Power Up

Connect the supplied 12 VDC, 3.0 Amp power supply to a power outlet

The camera will wake up and initialize (this will take a few seconds since RoboSHOTs use a Linux OS). When an image is available, the camera is ready to accept control information from the IR remote, RS-232, Telnet or embedded web server. We recommend that since there are 4 ways to control the RoboSHOT, pick one and run with it.

Cable Slots in back & platform of mount

Use a level to level the mount...

CONTROLLING THE CAMERA

IR Remote Commander

The following functions are accessible with the Vaddio IR remote:

  • Camera Power On/Off (Toggle on/off same button)
  • Back Light Compensation (Toggle on/off same button)
    • Data Screen: Toggle on/off the OSD for the RoboSHOT's IP/MAC Address
    • Camera Select (the remote can operate 3 cameras (with 3-IR Freq.)
    • Pan/Tilt and Home controls with Reverse and Std. Pan direction
  • Pan/Tilt Reset
    • Auto Focus (Toggle on/off same button)
  • Zoom In/Out controls Wide & Telephoto

  • Fast speed controls (W & T)

  • Slow speed controls (W & T)

- Manual Focus On/Off control (Toggle on/off same button)

  • Near (-) adjustment
  • Far (+) adjustment

  • Six (6) pan/tilt/zoom positioning presets (1 through 6)

  • Preset Set (store)
  • Preset Reset (clear)
  • Red LED that indicates IR Transmission and battery level

Vaddio IR Remote Commander
Data Screen Back Light Printer Camera Options 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 vaddi

The IR Remote operational characteristics are as follows:

  • Preset Activation: IR Remote is limited to executing Presets 1 through 6
  • Tri-Sync Speed on Preset: If a global Tri-Sync speed is stored in the preset by the user/admin, then that speed is used. If no Tri-Sync speed is assigned, then a default (medium) speed will be used.
  • Preset Store: IR Remote is limited to positional (PTZ) type presets. To set a preset, position the camera, hold down the Preset Button and touch the one of the preset numbered buttons 1 through 6.

Telnet Control Examples

The following Telnet* commands are available through the Ethernet Port.

  • Camera Home
    • Camera Pan (left, right and speed - real-time operation)
  • Camera Tilt (up, down and speed - real-time operation)
    • Camera Zoom (zoom in/out/stop and speed - real-time operation)
    • Camera Store Preset (Gets or Sets 16 presets with global relative PTZ [Tri-Sync] speed control to destination)
  • Camera CCU(Gets or sets current image control values, sets in 1 of 3 CCU presets) (AWB or manual w/Red and Blue gain, BLC on/off, Auto Iris or manual with Iris value and Gain, Detail and Chroma)
    • Camera Standby (Gets or sets standby power mode - camera uses less power in this mode)
    • Help (displays CLISH syntax)
    • History (command history)
    • Network Ping (send ICMP ECHO_REQUEST to network hosts)
    • Network Settings (Gets MAC address, IP address, Subnet Mask, Gateway and NTP server address)
    • System Factory Reset
  • System Reboot
    • Version (system version information)
  • Exit (ends Telnet session)

Vaddio RoboSHOT 30 HDMI - Telnet Control Examples - 1

*Please see the full and actual Telnet command list at the end of this manual for the actual command set.

The RoboSHOT camera platform uses a Linux OS and has a built-in web server. The internal web pages will allow control of the attached camera via an Ethernet network connection. These web pages will allow the user or administrator to control the camera, set PTZ presets, set security passwords, change the IP address, view diagnostics, access the firmware upgrade page and more!

Compatible Web Browsers

You may ask, "What are the approved web browsers that work with the RoboSHOT's embedded web server?" The answer is Chrome® (latest version), Firefox® (latest version), Internet Explorer® (versions 8 through 11) and Safari® (versions 6 and 7) have been tested thoroughly with RoboSHOT and are compatible.

DHCP IP Set-up (Dynamic Host Configuration Protocol)

DHCP Set-up (skip this section if Static IP). If the LAN has a DHCP (dynamic host configuration protocol) server, then the IP address, gateway and routing information will automatically be assigned. The software is defaulted to DHCP and will attempt to dynamically obtain an IP address using DHCP, but it will fall back to the default address of (169.254.1.1) if no DHCP server can be found.

Static IP Set-up:

The static IP can be assigned either through the network or directly to a computer using a cross-over cable. Depending on the age of the computer, you may not need a cross-over cable. Either way the steps are the same for network or direct connection to a computer. The default address of the camera is 169.254.1.1 and the Subnet mask is 255.255.0.0. Different computer OS types all have their own way of doing things (without question), but they are essentially doing the same stuff, changing the IP address so the web pages of the RoboSHOT are accessible.

Screen Shot: Login

The RoboSHOT webserver is intended as a user's camera control page at one level, and an administrator's management tool at another level, which requires password authentication for access.

The Login Page will appear if there is a user name assigned by the administrator. Assigning a user name can limit access to the admin menus by a general user.

By default, the User name is: user, and the password for the User account is: password. The Administrator can set the name and password for the User account.

By default, the Admin user name is: admin, and the password for the admin account is: password.

RoboSHOT - Conferen 169.254.1.1 vaddio RoboSHOT Vaddio, Conference Room #1 Rm Tel x547, Help Tel 1-800-888-HELP LOGIN Username Password Login

  • If a user or an admin logs in through this screen, then the next page shown will be the camera control page.
  • The user will only have access to the camera control page.
  • The Admin will have complete access to all web pages.

Screen Shot: Camera Control Page

This web page provides access to the camera controls for the User and the Admin.

RoboSHOT 12 HDMI Vaddio, Conference Room #1 Rm Tel x547, Help Tel 1-000-988-HELP vaddio RoboSHOT 12 HDMI Camera Controls Admin Logout ROBOSHOT 12 HDMI CONTROLS STANDBY 1 2 3 4 5 ZOOM - Focus... Pan Speed 12 Tilt Speed 10 Zoom Speed 4 PRESETS Store Preset 1 Preset 2 Preset 3 Preset 4 Preset 5 Preset 6 Preset 7 Preset 8 Preset 9 Preset 10 Preset 11 Preset 12 CCU SCENES Custom A Custom B Custom C Auto Incandescent Hi Fluorescent Hi Outdoor Incandescent Lo Fluorescent Lo Auto Focus FOCUS 6 7

1) Pan, Tilt and Home Controls: These intuitive controls use the up/down and diagonal arrows for camera pan and tilt. The center button will move the camera to the home position.
2) Zoom Control: The camera's zoom lens can be controlled with the "+" to zoom-in and the "-" to zoom out.
3) Focus Control: Pop up allows the choice of Auto-focus or manual focus with near (+) and far (-) manual focus buttons.
4) Pan/Tilt and Zoom Speed Controls: The speed for both the Pan/Tilt and Zoom controls can be adjusted with the three (3) sliders in this section. For tighter shots, it is recommended that the slower speed is used. These controls are for real-time camera movements only.
5) Standby: The Standby control puts the camera in low power mode and effectively puts the RoboSHOT to sleep. The camera will pan 90° from center and 30° downward (to not collect dust on the lens). When the camera is inverted (ceiling mounted) the camera will pan 90° from center and 30° downward. If the system is on, then the button will be blue and controls will be visible. If the button is red, no controls are accessible and the screen states: Device is in standby. Click to power-up, then you'll know what to do.
6) Camera Presets: Twelve (12) camera position presets can be recalled simply by clicking a preset number.
7) Store Preset Button: Clicking the Store button opens up a Store Preset pop-up dialog box. To set presets, set up the camera shot, click on choice of preset number (1 through 12). The preset is stored and the dialog box closes. The Store Preset dialog bow will prompt the operator to enter the Tri-Sync speed to the stored camera preset and if the current color settings are to be stored with the preset too (see the next page).
8) CCU Scenes: The user has access to the CCU scenes set and stored on the Admin pages. There are three (3) user definable presets and six (6) presets preconfigured by the technical folks at Vaddio (really Scott set them all) that are meant to be used in certain lighting scenarios. These lighting presets included: Automatic, Incandescent Hi, Incandescent Lo, Fluorescent Hi, Fluorescent Lo and Outdoor.

Screen Shot: Storing Presets

RoboSHOT - Conference 169.254.1.1# vaddio RoboSHOT Vaddio, Conference Room #1 Rm Tel x547, Help Tel 1-800-888-HELP Logout Camera Controls Admin Logout CONTROLS STANDBY 1 Store Preset PRE: Preset 1 Preset 2 Preset 3 Preset 4 Preset 5 Preset 6 Preset 7 Preset 8 Preset 9 Preset 10 Preset 11 Preset 12 2 Save with Tri-Sync 10 3 Save with current color settings Save Cancel Auto Incandescent Hi Fluorescent Hi Outdoor Incandescent Lo Fluorescent Lo

1) Store Preset: When the Store Preset button is clicked (point 6 on previous page), the Store Preset dialog pops into existence. To save the current camera shot, click one of the Preset buttons (1 through 12), the button will be highlighted and the dialog box will present the Tri-Sync controls and if the CCU setting are to be kept with the preset.

2) Save with Tri-Sync and Setting the Tri-Sync Speed: The Tri-Synchronous Motion algorithm in the RoboSHOT cameras is capable of moving all three (pan, tilt and zoom) axes simultaneously. The algorithm calculates the PTZ position so pan, tilt and zoom start at the same time and arrive at the preset subject simultaneously. Tri-Sync speed is speed at which all other presets will use to get to the preset being stored. All axes will launch at the same time and if the next preset position is not too close or too far, axes should simultaneously arrive at the preset location. Storing the preset with Tri-Sync is fairly straight forward. Here's a quick method to set Tri-Sync:

a) Position the first preset, click on Store Preset and click on Preset 1. Check the Save with Tri-Sync box. Move the tri-Sync speed slider to about the approximate position above (about 1/3 up the speed scale). This is the speed that all the other presets will use to get to this Preset 1. The speed is stored with the destination preset. Click on Save to store the camera location and Tri-Sync speed.

b) Set another camera position, and try a different pan, tilt and zoom position and click on Store Preset. Click on Preset 2 through 12, click on the Save with Tri-Sync box and set the slider to about 12 way this time and click on Save. These two presets are stored with different preset destination speeds.

c) Click between these two recently stored presets and note the different speeds applied to the 2 presets.

Vaddio RoboSHOT 30 HDMI - Screen Shot: Storing Presets - 2

Tri-Sync Notes: If a preset is very close to the previous preset, like within 10^9 with no change in zoom, it certainly doesn't need to be Tri-Sync'd. If a preset is super-fast and off-air, Tri-Sync won't be of much use either. Tri-Sync is a cool tool to set for on-air shots, but the process of setting the speeds will need some practice.

3) Store with Current Color Settings: To save the currently assigned CCU scenes settings, check this box.

4) Click Save or Cancel to exit this pop-up dialog box.

Screen Shot: Admin login from the Camera Control Page

On the security page, which will be reviewed at a bit later in the tour, allows the Admin to set the system to allow automatic guest access to the main camera control page. If guest access is turned on by the Admin, then system will open to the camera control page and an additional Admin Login is provided.

The default Admin password is: password.

RoboSHOT - Conferel 169.254.1.1/#admin vaddio RoboSHOT Vaddio, Conference Room #1 Rm Tel x547, Help Tel 1-800-888-HELP Camera Controls Admin Logout CONTROLS ZOOM STANDBY Focus... Pan Speed: 24 Tilt Speed: 20 Zoom Speed: 7 PRESETS Store Presets Presets Presets Presets Admin Login Password Cancel Login CCU SCENES Custom A Classical B Custom C Auto Incandescent Hi Fluorescent Hi Outdoor Incandescent Lo Fluorescent Lo

Screen Shot: Admin Menu - Camera Settings

Once the Admin logs in, then all the admin menu buttons appear on the left side of the screen. The first menu after Camera Controls is Camera Settings.

RoboSHOT - Conferen 169.254.1.1/#camera vaddio RoboSHOT Vaddio, Conference Room #1 Rm Tel x547, Help Tel 1-800-888-HELP Logout Camera Controls Camera Settings Room Labels Networking Security Diagnostics System Help Logout GLOBAL CAMERA SETTINGS Load Preset at Startup Preset 1 Load CCU Scene at Startup Auto CCU SCENES Custom A Custom B Custom C Auto Incandescent Hi Fluorescent Hi Outdoor Incandescent Lo Fluorescent Lo COLOR SETTINGS Auto Iris F1.8 Iris Gain 3 Auto White Balance 193 Red Gain 183 Blue Gain 10 Detail 3 Chroina Store CCU Scene CUSTOM CCU SCENE LABELS Custom A Custom B Custom C GLOBAL PRESET NON-TRI-SYNC SPEEDS Global Pan Speed 20 Global Tilt Speed 17 Global Zoom Speed 7

1) Load Preset at Startup: Check this box to move the camera to a predefined preset location when the camera powers up. Use the pull down menu to select the Preset 1 through 12 to be loaded when this box is checked.

2) Load CCU Scene at Startup: Check this box to load a CCU Scene into the camera when the camera powers up. The pull down menu will allow the selection of one of the 6-factory scenes, or one of the 3 custom scenes.

3) CCU Scenes: Click on any of these 9 buttons to load one of the CCU scenes into the camera. These Scenes can be fine-tuned if changes are needed, and stored into any of the three User defined scenes.

4) Color Settings: When painting or shading camera scenes for specific lighting situations or environments, these parameters can be adjusted for matching cameras in the same area. The parameters within the Color Settings section are defined below (top to bottom):

  • Auto Iris Check Box: When checked, the camera will operate in Auto Iris mode, when unchecked, the camera will be in Manual Iris mode and allow adjustment of Iris and Iris Gain levels.
  • Iris: Move adjustment slider as required to adjust the iris opening. A numeric value will be displayed in the box to the right of the slider.

  • Gain: Move adjustment slider as required for amount of iris gain desired. Numeric value will be displayed in the box to the right of the slider.

  • Auto White Balance check box: When checked, camera will operate in Auto White Balance mode, when unchecked camera will be in Manual White Balance Mode and allow for adjustment of Red and Blue Gain.

  • Red Gain: Move the adjustment slider as required for amount of Red Gain desired. A numeric value will be displayed in the box to the right of the slider.

  • Blue Gain: Move the adjustment slider as required for amount of Blue Gain desired. Numeric value will be displayed in the box to the right of the slider.

  • Back Light Compensation: When checked, Back Light Compensation will be applied to the camera if camera is in Auto White Balance mode.

  • Detail: Move the adjustment slider as required for amount of detail (Aperture) desired. A numeric value will be displayed in the box to the right of the slider. Note: If the detail is too high, the video can look grainy and appear noisy too.
  • Chroma: Move the adjustment slider as required for the amount of Chroma (Color Vibrancy) desired. A numeric value will be displayed in the box to the right of the slider.

5) Store CCU Scene button: Once the desired scene adjustments have been made, this button will activate a pop-up menu that can be used to store this scene into one of the three User Defined Scene locations. These User Defined Scenes can be named as required for clarity. These User Defined CCU Scenes can be adjusted and re-saved at any time.

Store CCU Scene Custom A Low Light Custom B Custom C My Label Cancel Save

6) Custom CCU Scene Labels: The labels for the (3) User Defined customizable Scenes can be changed as needed. Mouse the cursor into the appropriate window and edit the text. Press Save to store these changes or press Cancel to exit this window.
7) Global Preset Non-Tri-Sync Speeds: When Tri-Sync Presets are not being used, then this section governs the pan, tilt and zoom speeds between the camera presets. These will be defaulted to a nominal level, but can be tailored to most any application.

Screen Shot: Admin Menu - Room Labels

The Room Labels menu allows the Admin to label the company name, room name, room phone and help phone on a per RoboSHOT basis. The labels appear on every page at the top/middle of the page. Simply enter the room information and click Save.

RoboSHOT - Conferer 169.254.1.1/#labels vaddio RoboSHOT Vaddio, Conference Room #1 Fim Tel x547, Help Tel 1-800-888-HELP Room Labels Company Name Vaddio Room Name Conference Room #1 Room Phone Number x547 Help Phone Number 1-800-888-HELP Camera Controls Camera Settings Room Labels Networking Security Diagnostics System Help Lognet

Screen Shot: Admin Menu - DHCP Network Configuration

Under the Networking menu, The Network Configuration and Network Interfaces are displayed. This is where the Network administrator assigns either DHCP or a Static address and the associated parameters.

RoboSHOT - Conferer 169.254.1.1/#network vaddio RoboSHOT Vaddio, Conference Room #1 Rm Tel x547, Help Tel 1-800-888-HELP Logout Camera Controls Camera Settings Room Labels Networking Security Diagnostics System Help Logout NETWORK CONFIGURATION Hostname vaddio-romulus-78-A5-04-A4-06-C5 NETWORK INTERFACES Ethernet Port (eth0:WAN) IP Address DHCP Static MAC Address 78:A5:04:A4:06:C5 IP Address 169.254.1.1 Subret Mask 255.255.255.0 Gateway 10.10.11.254 Cancel Save

Notes: If the LAN has a DHCP (dynamic host configuration protocol) server, then the IP address, gateway and routing information will automatically be assigned. The software is defaulted to DHCP and will attempt to dynamically obtain an IP address using DHCP, but it will fall back to the default address of (169.254.1.1) if no DHCP server can be found.

Screen SHOT: Admin Menu - Static IP Configuration

If Static IP is used, the IP Address, Subnet Mask and Gateway are manually entered. Click on Save to keep the Static IP information.

RoboSHOT - Conferer 169.254.1.1/#network vaddio RoboSHOT Vaddio, Conference Room #1 Rm Tel x547, Help Tel 1-800-B88-HELP Logout Network CONFIGURATION Hostname vaddio-romulus-78-A5-04-A4-06-C5 NETWORK INTERFACES Ethernet Port (eth0:WAN) IP Address ● DHCP ● Static MAC Address 78:A5:04:A4:06:C5 IP Address 169.254.1.1 Subnet Mask 255.255.255.0 Gateway 10.10.11.254 Cancel Save

Screen SHOT: Admin Menu - Security

The Security menu allows the Admin to set the Admin and User account names and passwords. There is only one "user" password and only one "admin" password at any given time. If changes are made, click on Save to store the change (it's best to write down the new names and passwords). A Guest Access check box is provided to let any user access the camera control page without logging in. An Admin Login is provided on the camera control page if the "Allow Guest Access" box is checked.

RoboSHOT - Conference 169.254.1.1/#accounts vaddio RoboSHOT Vaddio, Conference Room #1 Rm Tal x847, Help Tol 1-800-888-HELP Logout Camera Controls Camera Settings Room Labels Networking Security Diagnostics System Help Logout GUEST ACCESS Allow Guest Access ACCOUNT PASSWORDS 'admin' Account New Password Confirm New Password 'user' Account New Password Confirm New Password Cancel Save

Screen Shot: Admin Menu - Diagnostics

Diagnostics menu button will display a set of self-diagnostics. These diagnostics may help the Vaddio technical support team diagnose a problem with the RoboSHOT camera.

vaddio RoboSHOT Vaddio, Conference Room #1 Rm Tot x547, Help Tot 1:800:888-HELP CIAGNOSTICS vaddio-romulus-78-A5-04-A4-06-C5 video-service: : pur_setting 0 {"zoom_direct_speed":0} error: 4 {rmessag - vaddio-romulus-78-A5-04-A4-06-C5 video-service: : pur_setting 0 {"zoom_direct_speed":0} error: 4 {rmessag vaddio-romulus-78-A5-04-A4-06-C5 video-service: : pur_setting 0 {"zoom_direct_speed":0} error: 4 {rmessag vaddio-romulus-78-A5-04-A4-06-C5 video-service: : pur_setting 0 {"zoom_direct_speed":0} error: 4 {rmessag vaddio-romulus-78-A5/04-A4-06-C5 video-service: : put_seting 0 {"zoom_direct_speed":0} error: 4 {rmessag vaddio-romulus-78-A5-04-A4-06-C5 camera-service: CameraVisca: _handle_external_command_response: V vaddio-romulus-78-A5-04-A4-06-C5 video-service: : pur_ptz_position 0 {"zoom":{"position":16384}} error: 4 {u} vaddio-romulus-78-A5-04-A4-06-C5 video-service: : 4 put_ptz_position 0 {"zoom":{"position":0}} completion en vaddio-romulus-78-A5-04-A4-06-C5 visca-service: exceptions.KeyError: '22' vaddio-romulus-78-A5-04-A4-06-C5 visca-service: Traceback (most recent call last): vaddio-romulus-78-A5-04-A4-06-C5 File "/usr/lib/python2.7/site-packages/vng_mw_visca/visca_decode.py", lin vaddio-romulus-78-A5-04-A4-06-C5 requested iris = iris_info[user_map][str(requested iris] vaddio-romulus-78-A5-04-A4-06-C5 KeyError: '22' vaddio-romulus-78-A5-04-A4-06-C5 visa-service: : visca_pass_thru 0 [129, 1, 4, 75, 0, 0, 1, 6, 255] error: 4 { vaddio-romulus-78-A5-04-A4-06-C5 visa-service: : exceptions.KeyError: '18' vaddio-romulus-78-A5-04-A4-06-C5 visa-service: Traceback (most recent call last): vaddio-romulus-78-A5-04-A4-06-C5 File "/usr/lib/python2.7/site-packages/vng_mw_visca/visca_decode.py", lin vaddio-romulus-78-A5-04-A4-06-C5 requested iris = iris_info[user_map][str(requested iris] vaddio-romulus-78-A4-A4-06-C5 KeyError: '18' vaddio-romulus-78-A5-04-A4-06-C5 video-service: : visca_pass_thru 0 [129, 1, 4, 75, 0, 0, 1, 2, 255] error: 4 { vaddio-romulus-78-A5-04-A4-06-C5 visa-service: : exceptions.KeyError: '21' vaddio-romulus-78-A5-04-A4-06-C5 visa-service: Traceback (most recent call last): vaddio-romulus-78-A5-04-A4-06-C5 File "/usr/lib/python2.7/site-packages/vng_mw_visca/visca_decode.py", lin vaddio-romulus-78-A5-04-A4-06-C5requested iris = iris_info[user_map][str(requested iris] vaddio-romulus-78-A5-04-A4-06-C5 KeyError: '21' vaddio-romulus-78-A5-04-A4-06-C5 visa-service: : visca_pass_thru 0 [129, 1, 4, 75, 0, 0, 1, 5, 255] error: 4 { vaddio-romulus-78-A5-04-A4-06-C5 visa-service: : exceptions.KeyError: '19' vaddio-romulus-78-A5-04-A4-06-C5 visa-service: Traceback (most recent call last): vaddio-romulus-78-A5-04-A4-06-C5 File "/usr/lib/python2.7/site-packages/vng_mw_visca/visca_decode.py", lin vaddio-romulus-78-A5-04-A4-06-C5Requested iris = iris_info[user_map][str(requested iris] vaddio-romulus-78-A5-04-A4-06-C5 KeyError: '19' vaddio-romulus-78-A5-04-A4-06-C5 visa-service: : visca_pass_thru 0 [129, 1, 4, 75, 0, 0, 1, 3, 255] error: 4 { vaddio-romulus-78-A5-04-A4A-O-C-S C video-service: : visca_pass_thru 0 [129, 1, 4, 75, 0, 0, 1, 3, 255] error: 4 { vaddio-romulus

Screen Shot: Admin Menu - System

The System Menu is where the System Info is displayed and Firmware Updates are performed. There will be firmware updates and upgrades over the life of the camera. The file for the firmware update is chosen in this menu and the update is started here too. A remote system Reboot and Restore to Factory Presets is also available.

RoboSHOT - Conferer 169.254.1.1/#system vaddio RoboSHOT Vaddio, Conference Room #1 Rm Tel x547, Help Tel 1-800-888-HELP Camera Controls Camera Settings Room Labels Networking Security Diagnostics System Help Logout FIRMWARE UPDATE Firmware File: Choose File No file chosen Cancel Begin Firmware Update... SYSTEM UTILITES Reboot... Restore Factory Settings... SYSTEM INFORMATION System Version: RoboSHOT 1.0.0 Commit: d033ddb2378357a87011eb820708deaa84ec0e2 Pan Motor Version: 0.2.4586 Tilt Motor Version: 0.2.4586 Sensor Version: 02.00 REAR DIP SWITCHES STATUS IR 1 IR Out Off Image Flo off Super Wide off SHUD 9000 fps IR 2 IR 3 IR Out On Image Flo On Super Wide On BUD 38400 fps REAR ROTARY SWITCH STATUS 720p/59.94 B 1000p/59 1 1000p/59 M B 720p/59 2 1000p/59 M A 1000p/59 3 720p/60 B 720p/25 4 1000p/60 C 1000p/25 5 1000p/60 D 6 720p/60 E 7 1000p/60 F 6

1) Firmware Update: The file for the firmware update is chosen in this menu and the update is started here.

2) System Utilities: A remote system Reboot and Restore to Factory Presets is also available.

3) System Information: The System version, Pan & Tilt Motor Versions and Sensor version are displayed in this section.

4) Rear DIP Switch Status: The DIP Switches on the camera are read and displayed for the Admin's reference. This information is read only. These switches determine the IR remote frequency, image flip, and baud rate of the camera and more!

5) Rear Rotary Switch Status: The rotary switch on the back of the RoboSHOT camera determines the video output resolution of the camera. The status is read from the camera (read only) and displayed for the Admin's reference.

Vaddio RoboSHOT 30 HDMI - Screen Shot: Admin Menu - System - 2

Important Note: Anytime a Firmware Update, a System Reboot or a Restore to Factory Settings button is clicked, then a pop-up dialog box will spring up and ask if the intent is to continue or cancel. Please read and understand all the information in the presented in the dialog box prior to proceeding with any unknown procedure.

Screen Shot: Admin Menu - Update Confirmation

After choosing an update file and clicking on "Begin Firmware Update..." a confirmation pop-up and warning will be displayed. Please contact Vaddio Tech support for assistance with updates. Please read and completely understand the pop-up warnings as it is easy to lose patience waiting for updates. Click on continue to start the update.

Vaddio RobotSHOT Vaddio, Conference Route #1 New Tel: 5872. Help #1 3-403-600-4011 Logus FISERWARE UPDATE Perqueue Fire Choose File video-name Update p/m Cancel Cancel Forward Update SYSTEM UTILIZE Refresh Business Factory Settings Confirm You are about to update your device. During this process the device may not be available. At the end of the process the device must automatically reduce. This process can take up to 20 minutes. Please be patient and do refresh or navigate away from this web page. WARNING: DO NOT REMOVE POWER DURING THE UPGRADE PROCESS UNLESS DIRECTED. When the update is complete this page will attempt to re-connect to the device. Depending on your network and device configuration it may not be able to re-connect. Cancel Continue REAR ROTARY SWITCH STATUS 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 Rear/ROTARY SWITCH STATUS 123456789AB Rear/ROTARY SWITCH STATUS Rear/ROTARY SWITCH STATUS Rear/ROTARY SWITCH STATUS Rear/ROTARY SWITCH STATUS Rear/ROTARY SWITCH STATUS Rear/ROTARY SWITCH STATUS Rear/ROTARY SWITCH STATUS Rear/ROTARY SWITCH STATUS Rear/ROTARY SWITCH STATUS Rear/ROTARY SWITCH STATUS Rear/ROTARY SWITCH STATUS Rear/ROTARY SWITCH STATUS Rear/ROTARY SWITCH STATUS Rear /ROTARY SWITCH STATUS Rear /ROTARY SWITCH STATUS Rear /ROTARY SWITCH STATUS Rear /ROTARY SWITCH STATUS Rear /ROTARY SWITCH STATUS Rear /ROTARY SWITCH STATUS Rear /ROTARY SWITCH STATUS Rear /ROTARY SWITCH STATUS Rear /ROTARY SWITCH STATUS Rear /ROTARY SWITCH STATUS Rear /ROTARY SWITCH STATUS Rear /ROTARY SWITCH STATUS Rear /ROTARY SWITCH RESULTS

Screen Shot: Admin Menu - Update in Progress

After the firmware load has been started, a pop-up screen will advise patience and notify, in terms of percentage completed, the progress of the firmware update load. Again, please don't interrupt the firmware load.

vaddio RobaSHOT vaddio.Conference Room-83 File Tel:247, Web: Tel:1-900/350-HL.P FIRMWARE UPDATE Firmware Update in Progress • Preparing device for firmware updates... • Done preparing device for firmware update • Ready for file upload • Finished firmware update install pretook • Uplowing file please be patient... REAL ROUTE SWITCH STATUS 1. 100% 0. 100% 0. 100% 2. 100% 0. 100% 3. 100% 0. 100% 4. 100% 0. 100% 5. 100% 0. 100% 6. 100% 0. 100% 7. 100% 0. 100% 8. 100% 0. 100% 9. 100% 0. 100% 10. 100% 0. 100% 11. 100% 0. 100% 12. 100% 0. 100% 13. 100% 0. 100% 14. 100% 0. 100% 15. 100% 0. 100% 16. 100% 0. 100% 17. 100% 0. 100% 18. 100% 0. 100% 19. 100% 0. 100% 20. 100% 0. 100% 21. 100% 0. 100% 22. 100% 0. 100% 23. 100% 0. 100% 24. 100% 0. 100% 25. 100% 0. 100% 26. 100% 0. 100% 27. 100% 0. 100% 28. 100% 0. 100% 29. 100% 0. 100% 30. 100% 0. 100% 31. 100% 0. 100% 32. 100% 0. 100% 33. 100% 0. 100% 34. 100% 0. 100% 35. 100% 0. 100% 36. 100% 0. 100% 37. 100% 0. 100% 38. 100% 0. 100% 39. 100% 0. 100% 40. 100% 0. 100% 41. 100% 0. 100% 42. 100% 0. 100% 43. 100% 0. 100% 44. 100% 0. 100% 45. 100% 0. 100% 46. 100% 0. 100% 47. 100% 0. 100% 48. 100% 0. 100% 49. 10O%

Screen Shot - Admin Menu - Help

Service/Help information can be found under the Help menu. Support phone numbers and e-mail, manuals, FAQ's and System information is listed on support@vaddio.com.

RoboSHOT - Conference 169.254.1.#help vaddio RoboSHOT Vaddio, Conference Room #1 Rm Tel x547, Help Tel 1-800-888-HELP TechnICAL SUPPORT You can reach Vaddio technical support by calling: Direct: +1 (763) 971-4400 Toll Free: +1 (800) 572-2011 Fax: +1 (763) 971-4464 Through email by sending your questions to: support@vaddio.com Or access support information directly on our web page at: http://help.vaddio.com/roboshot

TECHNICAL SUPPORT NOTE:

Please work with your Network Administrator prior to calling Vaddio for technical support. Please have on-site network personnel initiate tech support calls with Vaddio only.

This concludes the RoboSHOT Screen Shot Tour. Please enjoy yourself while reading the rest of this RoboSHOT Camera Manual.

The Next Sections:

The General Specifications, Communication Specifications, API, Telnet Command List, Warranty Information and Declaration of Compliance are breathtaking, stimulating and provocative as one would expect.

GENERAL SPECIFICATIONS
Vaddio RoboSHOT 30 HDMI - The Next Sections: - 1

Function Description
Part Numbers999-9940-000: RoboSHOT 12 HDMI, 12X HD Robotic PTZ Camera (North America)999-9940-001: RoboSHOT 12 HDMI, 12X HD Robotic PTZ Camera (International)999-9943-000: RoboSHOT 30 HDMI, 30X HD Robotic PTZ Camera, Black (North America)999-9943-001: RoboSHOT 30 HDMI, 30X HD Robotic PTZ Camera, Black (International)999-9943-000W: RoboSHOT 30 HDMI, 30X HD Robotic PTZ Camera, White (North America)999-9943-001W: RoboSHOT 30 HDMI, 30X HD Robotic PTZ Camera, White (International)
Image Device1/2.8-Type Exmor CMOS Sensor
Video Resolution/Frequencies1080p60/59.94/50/30/25, 1080i/60/59.94i/50, 720p/60/59.94/50
Vaddio Special FeaturesTri-Synchronous Motion: Concurrent PTZ motor movement and simultaneous PTZ arrival at a stored presetAdvanced ISP: Vivid and accurate color reproduction with extremely fast, razor sharp automatic focus and iris routines
Video Aspect Ratio16:9 Aspect Ratio for all resolutions
Effective Pixels2.14 Million Effective pixels2.38 Million Total Pixels
RoboSHOT 12Lens and Horizontal FOV12X Optical Zoom, Super Wide Mode: 73.0° (wide) to 6.6° (tele),f=3.91mm to 47.0mm, F1.8 to F3.410X Optical Zoom, Normal Mode: 67.3° (wide) to 7.6° (tele), f=3.8mm to 38.0mm, F1.8 to F3.4NOTE: Default is Normal Mode
RoboSHOT 30Lens and Horizontal FOV30X Optical Zoom65° (wide end) to 2.3° (tele end), F1.6 to F4.7
Minimum illumination RoboSHOT 121.0 lx (F1.8, 50IRE), recommended illumination >100 lux and <100,000 lux
Minimum illumination RoboSHOT 301.4 lx (F1.6, 50IRE), recommended illumination >100 lux and <100,000 lux
Minimum working distance RoboSHOT 1210mm (wide), 800mm (tele)
Minimum working distance RoboSHOT 3010mm (wide), 1.2m (tele)
S/N ratioMore than 50 dB
Sync systemInternal
White balanceAuto, ATW, Indoor, Outdoor, One-push, Manual (accessible through external control)
GainAuto / Manual (0 to 28 steps - accessible through external control)
Back-light compensationOn/Off (IR Remote)
Focusing systemAuto Focus / Manual Focus Mode / One Push Trigger Mode / Infinity Mode / Near Limit Mode
Noise ReductionOn/Off, 6 Steps, Off through 5 (accessible through external control)
Aperture/Detail16 Steps (accessible through external control)
Control Interface(s)RS-232 API: Modified VISCA Emulation (TTL signal level), Baud rate: 9600 bps and 38,400 bps, 1-Stop bit. Default to 9.6 Kb/s for Cat-5e DistanceTelnet Serial Command AP!Internal Web page for Network Set-up, firmware updates and network managementVaddio IR Remote Commander
Pan & Tilt Angle/SpeedPan/Tilt Angles: ±160°, Tilt: +90°, -30°,Pan/Tilt Speeds: Both Axes 0.35°/sec to 120°/sec
Rear Panel ConnectorsNetwork: RJ-45 with Green & Yellow LED to show connection and usageRS-232: RJ-45, Carries bidirectional control to and from the cameraEZ Power Video: RJ-45 Shielded, carries power and differential video signals for the Quick-ConnectCat-5 systems
Rear Panel Controls16-Position Rotary Switch for Resolution selection8-Position DIP Switch for IR Frequency, Image Flip, wide mode and Reset to Default Settings
Power SupplyPowered by Quick-Connect SR Interface
Compatible Joystick and Video Control ConsolesProductionVIEW Precision Camera ControllerAV Bridge MATRIX PRO
Operating/Storage Temperature/Humidity0°C (32°F) to 40°C (104°F), 20% to 80%
Mass4.85 lbs.(2.199923 kg - Roughly 900 peanut M&Ms)
DimensionsSmall (3 dimensions not counting space/time)6.942" (176.3mm) H x 7.056" (179.2 mm) W x 6.757" (171.6mm) D,

Notes: Specifications and pricing are subject to change without prior notice or obligation. For dimensional drawings of the products, go to support.vaddio.com and click on drawings.

COMMUNICATION SPECIFICATION

Communication Speed: 9600 bps (default)

Start bit: 1

Stop bit: 1

Data bits: 8

Parity: None

No Flow control

12345678

Pin # RJ-45 RS-232 and IR Out Pins

1) Unused
2) Unused
3) Unused
4) IR Output (Diff Signal to Quick-Connect SR)
5) IR Ground (Diff Signal to Quick-Connect SR)
6) GND (GND of IR Short Range - Pin 3)
7) RXD (from TXD of control source)
8) TXD (to RXD of control source)

NOTE: The Vaddio RoboSHOT Control Protocol is similar, but not identical to, the Sony® VISCA™ command set in order to be compatible with several popular control devices. Not all VISCA commands are supported and there are many Vaddio specific commands in the following Command and Inquiry Lists.

RoboSHOT Command List (1/3)

Command SetCommandCommand PacketComments
AddressSet Broadcast 88 30 01 FF Address setting
IF Clear Broadcast 88 01 00 01 FF I/F Clear
CommandCancel 8x 2p FFp= Socket No.(1-2)
CAM_PowerOn8x 01 04 00 02 FFPower on
Off8x 01 04 00 03 FFPower off
CAM_ZoomStop8x 01 04 07 00 FF
Tele(std)8x 01 04 07 02 FF
Wide(std)8x 01 04 07 03 FF
Tele(variable)8x 01 04 07 2p FFp= speed 0:low to 7:high
Wide(variable)8x 01 04 07 3p FFp= speed 0:low to 7:high
Direct8x 01 04 47 0p 0q 0r 0s FFpqrs=Zoom Position (0h-4000h)
CAM_DZoomNot supported
CAM_FocusStop8x 01 04 08 00 FF
Far(std)8x 01 04 08 02 FF
Near(std)8x 01 04 08 03 FF
Far(variable)8x 01 04 08 2p FFp= speed 0:low to 7:high
Near(variable)8x 01 04 08 3p FFp= speed 0:low to 7:high
Direct8x 01 04 48 0p 0q 0r 0s FFpqrs=Focus Position (1000h - F000h)
Auto Focus8x 01 04 38 02 FF
Manual Focus8x 01 04 38 03 FF
Auto/Manual8x 01 04 08 10 FF
One Push Trigger8x 01 04 18 01 FFOne push AF Trigger
Near Limit8x 01 04 28 0p 0q 0r 0s FFpqrs=Near focus Limit***
CAM_AFSensitivityNormal8x 01 04 58 02 FFAF Sensitivity High / Low
Low8x 01 04 58 03 FF
CAM_AFModeNormal AF8x 01 04 57 00 FFAF movement mode
Internal AF8x 01 04 57 01 FF
Zoom Trigger AF8x 01 04 57 02 FF
Activate/Internal Time8x 01 04 27 0p 0q 0r 0s FFpqrs=movement time, rs=Interval
CAM_IRCorrectionStandard8x 01 04 11 00 FFFocus IR compensation data switching
IR light8x 01 04 11 01 FF
CAM_ZoomFocusDirect 8x 01 04 47 0p 0q 0r 0s0t 0u 0v 0w FFpqrs=Zoom Position (0h - 7AC0h)
tuvw=Focus Position (1000h - F000h)
CAM_WBAuto8x 01 04 35 00 FFNormal Auto
Indoor8x 01 04 35 01 FFIndoor mode
Outdoor8x 01 04 35 02 FFOutdoor mode
One Push WB8x 01 04 35 03 FFOne Push WB mode
ATW8x 01 04 35 04 FFAuto Tracing White Balance
Manual8x 01 04 35 05 FFManual Control mode
One Push Trigger8x 01 04 10 05 FFOne Push WB Trigger
Outdoor Auto8x 01 04 35 06 FFOutdoor auto
Sodium Lamp Auto8x 01 04 35 07 FFAuto including sodium lamp source
Sodium Lamp8x 01 04 35 08 FFSodium lamp source fixed mode
Sodium Lamp Outdoor Auto8x 01 04 35 09 FFOutdoor auto including sodium lamp source
CAM_RGainReset8x 01 04 03 00 FFManual control of red gain
Up8x 01 04 03 01 FF
Down8x 01 04 03 02 FF
Direct8x 01 04 43 00 00 0p 0q FFpq=Red gain (00h - FFh)
CAM_BGainReset8x 01 04 04 00 FFManual control of blue gain
Up8x 01 04 04 01 FF
Down8x 01 04 04 02 FF
Direct8x 01 04 44 00 00 0p 0q FFpq=Blue gain (00h - FFh)
CAM_AEFull Auto8x 01 04 39 00 FFAuto Exposure mode
Manual8x 01 04 39 03 FFManual Control mode
Shutter Priority8x 01 04 39 0A FFShutter Priority Auto Exposure mode
Iris Priority8x 01 04 39 0B FFIris Priority Auto Exposure Mode
Bright8x 01 04 39 0D FFBright Mode (modified AE mode)

RoboSHOT Command List (2/3)

Command SetCommandCommand PacketComments
CAM Shutter Reset8x 01 04 0A 00 FFShutter Setting
Up8x 01 04 0A 01 FF
Down8x 01 04 0A 02 FF
Direct8x 01 04 4A 00 00 0p 0q FFpq=Shutter Position (00h - 15h)
CAM_IrisReset8x 01 04 0B 00 FFIris Setting
Up8x 01 04 0B 01 FFpq=Iris Position**
Down8x 01 04 0B 02 FFRoboSHOT 12 (0h, 07h-11h)
Direct8x 01 04 4B 00 00 0p 0q FFRoboSHOT 30 (0h, 05h-11h)
CAM_GainReset8x 01 04 0C 00 FFIris Gain Setting
Up8x 01 04 0C 01 FF
Down8x 01 04 0C 02 FF
Direct8x 01 04 4C 00 00 0p 0q FFpq=Gain Position (01h - 0Fh)
+Gain Limit8x 01 04 2C 0p FFp= Gain limit (04h-0Fh)
CAM_ExpCompOn8x 01 04 3E 02 FFExposure Compensation On
Off8x 01 04 3E 03 FFExposure Compensation Off
Reset8x 01 04 3E 00 FF
Up8x 01 04 3E 01 FF
Down8x 01 04 3E 02 FF
Direct8x 01 04 4E 00 00 0p 0q FFpq=ExpComp Position(0h-0Eh)
CAM_BackLightOn8x 01 04 33 02 FFBacklight Compensation On/Off
Off8x 01 04 33 03 FF
CAM_TallyOn8x 01 7E 01 0A 00 02 FF
Off8x 01 7E 01 0A 00 03 FF
CAM_SpotAEOn8x 01 04 59 02 FFSpot Auto Exposure Setting
Off8x 01 04 59 03 FF
Position8x 01 04 29 0p 0q 0r 0s FFpq=X-(0h-0fh), rs=Y-(0h-0fh)
CAM_WDOn8x 01 04 3D 02 FFWD On
Off8x 01 04 3D 03 FFWD Off
VE On8x 01 04 3D 06 FFVE On
Set Parameter8x 01 04 2D 00 0q 0r 0sp=Display brightness level (0Dark - 6Bright)
00 00 00 00 FFr=Brightness compensation selection (0:Very dark,1:Dark,2:std,3:bright)
s=Compensation level (0:Low,1:Mid,2:High)
CAM_ApertureReset8x 01 04 02 00 FFAperture Setting
Up8x 01 04 02 01 FF
Down8x 01 04 02 02 FF
Direct8x 01 04 42 00 00 0p 0q FFpq=Aperture Position (0h-ffh)
CAM_HROn8x 01 04 52 02 FFHigh Resolution Mode On/Off
Off8x 01 04 52 03 FF
CAM_NR -- 8x 01 04 53 0p FF p= Noise Reduction level(0:Off,1-5)
CAM_Gamma -- 8x 01 04 5B 0p FF p= Gamma setting(0:std,1:Straight)
CAM_LR_ReverseOn8x 01 04 61 02 FFLR Reverse On/Off (mirror)
Off8x 01 04 61 03 FF
CAM_FreezeOn8x 01 04 62 02 FFFreeze On/Off
Off8x 01 04 62 03 FF
CAM_PictureEffectOff8x 01 04 63 00 FFPicture Effect Setting
Neg.Art8x 01 04 63 02 FF
Black & White8x 01 04 63 04 FF
CAM_PictureFlipOn8x 01 04 66 02 FFImage-Flip On/Off
Off8x 01 04 66 03 FF
CAM_ICROn8x 01 04 01 02 FFICR Mode On/Off
Off8x 01 04 01 03 FF
CAM_IDWrite8x 01 04 22 0p 0q 0r 0s FFpqrs=Camer ID (0h-ffffh)
CAM_MemoryReset8x 01 04 3F 00 0p FFp= preset number(0h-0fh)
Set standard8x 01 04 3F 01 0p FFqr= Speed(01h-18h)
Set standard with 'scene'8x 01 04 3F 21 0p FF
Set Tri-sync8x 01 04 3F 11 0p 0q 0r FF
Set Tri-Sync with 'scene'8x 01 04 3F 31 0p 0q 0r FF
Recall standard8x 01 04 3F 02 0p FF
Recall Tri-sync8x 01 04 3F 12 0p FF

RoboSHOT Command List (3/3)

Command SetCommandCommand PacketComments
Cam_DisplayOn8x 01 04 15 02 FFDisplay On/Off
On(alternate)8x 01 06 06 02 FF
Off8x 01 04 15 03 FF
Off(alternate)8x 01 06 06 03 FF
On/Off8x 01 04 15 10 FF
On/Off(alternate)8x 01 06 06 10 FF
Cam_MuteOn8x 01 04 75 02 FFMute On/Off
Off8x 01 04 75 03 FF
On/Off8x 01 04 75 10 FF
CAM_ColorEnhanceParameter Set8x 01 04 20 mm 00 ppmm: Threshold levelpp: Y fixed color for high-intensityqq: Cr fixed color for high-intensityrr: Cb fixed color for high-intensityss: Y fixed color for low-intensitytt: Cr fixed color for low-intensityuu: Cb fixed color for low-intensityEach parameter setting 00h to 7FhColor Enhancement On/Off
On8x 01 04 50 02 FF
Off8x 01 04 50 03 FF
CAM_ChromaSuppress 8x 01 04 5F pp FF pp: Chroma Suppress setting level00: Off01h to 03h: On (3 levels).Effect increases as the level numberincreases.
CAM_ColorGain Direct 8x 01 04 4900 00 00 0p FF p: Color Gain Setting 0h to 4h
CAM_ColorHueDirect8x 01 04 4F 00 00 00 0p FFp: Color Hue Setting 0h (-14 degrees) to Eh (+14 degrees)
CAM_GammaOffsetDirect8x 01 04 1E 00 00 00 0s 0t 0u FFs: Polarity offset (0 is plus, 1 is minus)tu: Offset s=0 (00h to 40h)Offset s=1 (00h to 10h)
Pan-TiltDriveUp8x 01 06 01 vv ww 03 01 FFvv= Pan speed (01h-18h)ww=Tilt speed (01h-14h)
Down8x 01 06 01 vv ww 03 02 FF
Left8x 01 06 01 vv ww 01 03 FF
Right8x 01 06 01 vv ww 02 03 FF
UpLeft8x 01 06 01 vv ww 01 01 FF
UpRight8x 01 06 01 vv ww 02 01 FF
DownLeft8x 01 06 01 vv ww 01 02 FF
DownRight8x 01 06 01 vv ww 02 02 FF
Stop8x 01 06 01 vv ww 03 03 FF
Absolute Position 8x 01 06 02vv ww 0Y 0Y 0Y 0Y0Z 0Z 0Z 0Z FFvv= Pan speed (01h-18h)ww=Tilt speed (01h-14h)0Y0Y0Y0Y = Pan position(90E2h-6BD8h)0Z0Z0Z0Z = Tilt position(EB99h-3D59h)
Home8x 01 06 04 FF
Pan-Tilt-ZoomDriveUp8x 01 06 0A vv ww rr 03 01 03 FFvv= Pan speed (01h-18h)ww=Tilt speed (01h-14h)rr=Zoom speed (00h-07h)
Down8x 01 06 0A vv ww rr 03 02 03 FF
Left8x 01 06 0A vv ww rr 01 03 03 FF
Right8x 01 06 0A vv ww rr 02 03 03 FF
In8x 01 06 0A vv ww rr 03 03 01 FF
Out8x 01 06 0A vv ww rr 03 03 02 FF
Stop8x 01 06 0A vv ww rr 03 03 03 FF
Absolute Position8x 01 06 0B vv ww 0Y 0Y 0Y 0Y0Z 0Z 0Z 0R 0R 0R 0R FFvv: Pan speed (01h-18h)ww: Tilt speed (01h-14h)0Y0Y0Y0Y = Pan position(90E2h-6BD8h)0Z0Z0Z0Z = Tilt position(EB99h-3D59h)0R0R0R0R = Zoom position(0000h-7AC0h)
Home8x 01 06 0C FF
CAM_PTZ_PresetSpeed8x 01 7e 01 0b pp qq rr FFpp:pan speed (01h-18h),qq:tilt speed (01h-14h),rr:zoom speed (0h-07h)

RoboSHOT Inquiry List (1/2)

Inquiry CommandCommandResponse PacketComments
CAM_PowerInq 8x 09 04 00 FFy0 50 02 FFY0 50 03 FFOnOff (Standby)
CAM_ZoomPosInq 8x 09 04 47 FFy0 50 0p 0q 0r 0s FF pqrs:Zoom Position
CAM_FocusModelInq 8x 09 04 38FF y0 50 02 FFy0 50 03 FFAuto FocusManual Focus
CAM_FocusPosInq 8x 09 04 48 FFy0 50 0p 0q 0r 0s FF pqrs:Focus Position
CAM_FocusNearLimitInq 8x 09 04 28 FF y0 50 0p 0q 0r 0s FFpqrs: Focus Near Limit Position
CAM_AFSensitivityInq8x 09 04 58 FF y0 50 02 FFy0 50 03 FFAF Sensitivity NormalAF Sensitivity Low
CAM_AFModelInq8x 09 04 57 FF y0 50 00 FFy0 50 01 FFY0 50 02 FFNormal AFInterval AFZoom Trigger AF
CAM_AFTimeSettingInq8x 09 04 27 FF y0 50 0p 0qOr 0s FF pq: Movement Time, rs: Interval
CAM_IRCorrectionInq8x 09 04 11 FF y0 50 00 FFy0 50 01 FFStandardIR Light
CAM_WBModelInq8x 09 04 35 FF y0 50 00 FFy0 50 01 FFY0 50 02 FFY0 50 03 FFY0 50 04 FFY0 50 05 FFY0 50 06 FFY0 50 07 FFY0 50 08 FFY0 50 09 FFAutoIndoorOutdoorOne Push WBATWManualOutdoor AutoSodium Lamp AutoSodium LampSodium Lamp Outdoor Auto
CAM_RGainInq 8x 09 04 43 FF y0 50 00 00 0p 0q FFpq: R Gain
CAM_BGainInq8x 09 04 44 FF y0 50 00 000p 0q FFpq: B Gain
CAM_AEModelInq8x 09 04 39 FF y0 50 00 FFy0 50 03 FFY0 50 0A FFY0 50 0B FFY0 50 0D FFFull AutoManualShutter PriorityIris PriorityBright
CAM_ShutterPosInq8x 09 04 4A FFy0 50 00 00 0p 0q FFpq: Shutter Position
CAM_IrisPosInq8x 09 04 4B FFy0 50 00 00 0p 0q FFpq: Iris Position
CAM_GainPosInq8x 09 04 4C FFy0 50 00 00 0p 0q FFpq: Gain Position
CAM_GainLimitInq8x 09 04 2C FFy0 50 0q FFp: Gain Limit
CAM_ExpCompModelInq8x 09 04 3E FFy0 50 02 FFY0 50 03 FFOnOff
CAM_ExpCompPosInq8x 09 04 4E FFy0 50 00 00 0p 0q FFpq: ExpComp Position
CAM_BackLightModelInq8x 09 04 33 FF y0 50 02 FFy0 50 03 FFOnOff
CAM_TallyInq8x 09 7E 01 0A FFy0 50 02 FFY0 50 03 FFOnOff
CAM_ResolutionInq8x 09 06 23 FFy0 50 0p 0q FFPq=Video Resolution
CAM_SpotAEModelInq8x 09 04 59 FF y0 50 02 FFy0 50 03 FFOnOff
CAM_SpotAEPosInq8x 09 04 29 FFy0 50 0p 0q 0r 0s FFpq: X Position, rs: Y Position
CAM_WDModelInq8x 09 04 3D FFy0 50 02 FFY0 50 03 FFY0 50 06 FFOnOffVE On
CAM_WDParameterInq8x 09 04 2D FFy0 50 00 0q 0r 0s 0t 0u 00 00 FFq: Display brightness level (0: Dark to 6: Bright)r: Brightness compensation selection (0: Very dark,1: Dark, 2: Standard, 3: Bright)s: Compensation level (00h: Low,01h: Mid, 02h: High)tu: Always 0
CAM_ApertureInq8x 09 04 42 FFy0 50 00 00 0p 0q FFpq: Aperture Gain
CAM_HRModelInq8x 09 04 52 FF y0 50 02 FFy0 50 03 FFOnOff
CAM_NRInq8x 09 04 53 FFy0 50 0p FFNoise Reduction p: 00h to 05h
CAM_GammalInq 8x 09 04 5B FFy0 50 0p FFGamma p: 00h01h

RoboSHOT Inquiry List (2/2)

Inquiry CommandCommandResponse PacketComments
CAM_LR_ReverseModelnq 8x 0904 61 FF y0 50 02 FFy0 50 03 FFOn (mirror)Off
CAM_FreezeModelnq 8x 09 04 62FF y0 50 02 FFy0 50 03 FFOnOff
CAM_PictureEffectModelnq 8x 0904 63 FF y0 50 00 FFy0 50 02 FFy0 50 04 FFOffNeg. ArtBlack & White
CAM_PictureFlipModelnq 8x 09 0466 FF y0 50 02 FFy0 50 03 FFOnOff
CAM_ICRModelnq 8x 09 04 01 FFy0 50 02 FFy0 50 03 FFOnOff
CAM_MemoryInq 8x 09 04 3F FFy0 50 pp FF pp: Memory number recalled last
CAM_MemoryStatusInq8x 09 04 3F 0p FFy0 50 0p 0q 0r 0s FFp: Memory numberq: mode (00-std, 10-std /w ccu,01-trisync,11-trisyc /wccu)rs: speed (0x1-0x18) 1 - 24
CAM_MemSavelnq8x 09 04 23 0X FFy0 50 0p 0q 0r 0s FFX: 00h to 07h (Address)pqr: 0000h to FFFFh (Data)
CAM_DisplayModelnq8x 09 04 15 FF(8x 09 06 06 FF)y0 50 02 FFy0 50 03 FFOnOff
CAM_MuteModelnq8x 09 04 75 FF y0 50 02 FFy0 50 03 FFOnOff
CAM_IDInq8x 09 04 22 FF y0 50 0p 0qDr 0s FF pqr: Camera ID
CAM_VersionInq8x 09 00 02 FF y0 50 00 10mn pq 0E 0E 02 FFmnpq: Model Code
Vaddio_ModelInq8x 09 08 0e FFy0 50 05 00 00 00 00 FFy0 50 05 01 00 00 00 FFRoboSHOT-12RoboSHOT-30
CAM_RegisterValueInq8x 09 04 24 mm FFy0 50 0p 0p FFmm: Register No. (=00h to 7Fh)pp: Register Value (=00h to FFh)
CAM_ColorEnhancelnq8x 09 04 20 FF8x 09 04 50 FFy0 50 mm 00 pp qq rr ss tt uu FFy0 50 02 FFy0 50 03 FFmm: Threshold levelpp: Y fixed color for high-intensityqq: Cr fixed color for high-intensityrr: Cb fixed color for high-intensityss: Y fixed color for low-intensitytt: Cr fixed color for low-intensityuu: Cb fixed color for low-intensityOnOff
CAM_ChromaSuppressInq8x 09 04 5F FF y0 50 pp FFpp: Chroma Suppress setting level
CAM_ColorGainInq8x 09 04 49 FFy0 50 00 00 00 0p FFp: Color Gain Setting 0h to 4h
CAM_ColorHuelnq8x 09 04 4F FFy0 50 00 00 00 0p FFp: Color Hue Setting 0h (-14degrees) to Eh (+14degrees)
CAM_TemplInq 8x 09 04 68 FF Y0 50 00 00 0p 0q FFpq: Lens Temperature
CAM_GammaOffsetInq8x 09 04 1E FFy0 50 00 00 00 0s 0t 0u FFs: Polarity offset (0 is plus, 1 is minus)tu: Offset s=0 (00h to 40h)Offset s=1 (00h to 10h)
Pan-tiltPosInq8x 09 06 12 FF y0 50 0w 0w0w 0w0z 0z 0z 0z FFwww= Pan positionzzzz= Tilt Position

COMMAND SETTING VALUES

Exposure Control

Shutter SpeedValue 60/59.94/30/29.97 50/25
0x15 1/10000 1/10000
0x141/60001/6000
0x131/40001/3500
0x121/30001/2500
0x111/20001/1750
0x101/15001/1250
0x0F1/1000
0x0E1/725
0x0D1/500
0x0C1/350
0x0B1/250
0x0A1/180
0x091/125
0x081/100
0x071/90
0x061/60
0x051/30
0x041/15
0x031/8
0x021/4
0x011/2
0x001/1
IrisValueRoboSHOT12RoboSHOT30
0x11F1.8F1.6
0x10F2F2
0x0FF2.4F2.4
0x0EF2.8F2.8
0x0DF3.3F3.4
0x0CF4F4
0x0BF4.8F4.8
0x0AF5.6F5.6
0x09F6.8F6.8
0x08F8F8
0x07F9.6F9.6
0x06N/AF11
0x05N/AF14
0x00CLOSECLOSE
Iris GainValueSteps
0x0F28
0x0E26
0x0D24
0x0C22
0x0B20
0x0A18
0x0916
0x0814
0x0712
0x0610
0x058
0x046
0x034
0x022
0x010
Iris Gain LimitValueSteps
0x0F28
0x0E26
0x0D24
0x0C22
0x0B20
0x0A18
0x0916
0x0814
0x0712
0x0610
0x058
0x046
Exposure Comp.ValueIrisGain
0x0E+7+10.5 dB
0x0D+6+9 dB
0x0C+5+7.5 dB
0x0B+4+6 dB
0x0A+3+4.5 dB
0x09+2+3 dB
0x08+1+1.5 dB
0x0700 dB
0x06-1-1.5 dB
0x05-2-3 dB
0x04-3-4.5 dB
0x03-4-6 dB
0x02-5-7.5 dB
0x01-6-9 dB
0x00-7-10.5 dB

TELNET SERIAL COMMAND API

The Vaddio Serial Command protocol is a high level text based command line interface supported via telnet session on the RoboSHOT. The command application protocol interface is intended to allow external device such as AMX or Crestron to control the camera. The protocol is based upon ASCII format following the VT100 terminal emulation standard and uses an intuitive text command nomenclature for ease of use. The API is accessed by a telnet client on the Ethernet port. All ASCII characters will be echoed to terminal program and appended with VT100 string -ESC[J (HEX- 1B 5B 4A). Vaddio Command lines are terminated on carriage return. After the carriage return, the VT100 appends with -ESC[J. (Note: Most terminal programs automatically strip the VT100 string.) General format usage follows a get/set structure. Usage examples for each type are:

Set Example

COMMAND: > camera pan right

RESPONSE: > OK

Get Example

COMMAND: > camera home get

RESPONSE: > OK

Syntax Error Example

COMMAND: > camera right pan

RESPONSE: >ERROR

Additional programming controls associated with the terminal protocol includes:

• CTRL 5 - Clears the current serial buffer on the device.

Telnet sessions will require access verification and uses the same username and password associated with the Administrator account on the embedded web server. The default Telnet Port is 23. Command lines are terminated with a carriage return.

Telnet Command List

Camera Home

- NAME

camera home

- Move the camera to the home position

• SYNOPSIS

camera home

- DESCRIPTION

Method used to move the camera to the home position

- EXAMPLES

camera home Move the camera back to the home position

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Image: Invigorating simulated Telnet session.

Camera Pan

- NAME

camera pan - Pans the camera left or right

• SYNOPSIS

camera pan { left [] | right [] | stop }

- DESCRIPTION

Method used to pan the camera

- OPTIONS

left Move the camera left

right Move the camera right

stop Stop the camera movement

speed Optional integer from 1-24 that represents the speed (Default: 12)

- EXAMPLES

camera pan left

Pans the camera left at the default speed

camera pan right 20

Pans the camera right using a speed of 20

camera pan stop

Camera Tilt

- NAME

camera tilt - Tilts the camera up or down

• SYNOPSIS

camera tilt { up [] | down [] | stop }

- DESCRIPTION

Method used to tilt the camera

- OPTIONS

up Move the camera up

down Move the camera down

stop Stop the camera movement

speed Optional integer from 1-20 that represents the speed (Default: 10)

- EXAMPLES

camera tilt Up Tilts the camera up at the default speed

camera tilt down 20 Tilts the camera up using a speed of 20

camera tilt stop Stops the tilt movement of the camera

Vaddio RoboSHOT 30 HDMI - - EXAMPLES - 1

natural_image Close-up of a modern video camera with black base and white top (no visible text or symbols)

Camera Zoom

- NAME

camera zoom - zoom the camera in or out

• SYNOPSIS

camera zoom { in [] | out [] | stop }

- DESCRIPTION

Method used to zoom the camera

- OPTIONS

in Zoom in

out Zoom out

stop Stop the camera movement

speed Optional integer from 1-7 that represents the speed (Default: 3)

• EXAMPLES

camera zoom in - Zooms the camera in at the default speed

camera zoom out 7 - Zooms the camera out using a speed of 7

camera zoom stop - Stops the zoom movement of the camera

Camera Preset

• NAME

camera preset

• SYNOPSIS

camera preset recall <1-16>

camera preset store <1-16> [tri-sync <1-24>] [save-ccu]

- DESCRIPTION

Method used to recall and store camera presets

- OPTIONS

recall Recall preset

store Store preset

preset

Required value from 1-16 used to indicate the preset number

- EXAMPLES

camera recall 3 - Move camera to preset position 3

camera store - Store current camera position as preset 1

camera preset store 2 tri-sync 10 save-ccu

Store current camera position and CCU settings as preset 2, will recall using tri-sync at speed 10

camera preset store 4 tri-sync 15

Store current camera position as preset 4, will recall using tri-sync at speed 15

Camera Focus

- NAME

camera focus

• SYNOPSIS

camera focus { { near [] | far [] } | stop }

camera focus mode { auto | manual }

- DESCRIPTION

Method used to focus the camera

- OPTIONS

near Move the camera focus near (with optional speed)

far Move the camera focus far (with optional speed)

stop Stop the camera focus

mode Set the focus mode to auto or manual

speed Optional integer from 1-8 that represents the speed

• EXAMPLES

camera focus near

Focuses the

camera focus far 8

Focuses the

camera focus stop

camera near at the default speed

camera far at a speed of 8

Stops focus movement of the camera

Camera CCU

- NAME

camera ccu get - Gets the ccu settings

• SYNOPSIS

camera ccu get

- DESCRIPTION

Method used to get the ccu values of the connected camera

- OPTIONS

all Gets all supported CCU information

auto white balance Gets auto white balance

red_gain Gets red gain value

blue_gain Gets blue gain value

backlight_compensation Gets backlight compensation

auto_iris Gets auto-iris mode

iris Gets iris value gain

gain Gets gain value

detail Gets detail value

chroma Gets chroma value

- EXAMPLES

Camera ccu get iris Gets the iris value

camera ccu get red gain Gets the red gain

CCU Camera Scene

• NAME

camera ccu scene - Stores or recalls the ccu scene

• SYNOPSIS

camera ccu scene {recall {factory [1-6]|custom [1-3]} | store custom [1-3]}

- DESCRIPTION

Method used to get or set the ccu scene

- OPTIONS

recall Recalls a ccu scene

store Stores a custom ccu scene

custom A custom scene (can be stored or recalled)

factory A factory scene (can be recalled)

- EXAMPLES

camera ccu scene recall factory 2 - Recalls the factory scene stored at index 2

Vaddio RoboSHOT 30 HDMI - - EXAMPLES - 1

Vaddio RoboSHOT 30 HDMI - - EXAMPLES - 2

natural_image Colorful abstract fan-shaped gradient design with no text or symbols

Camera CCU Set

• NAME
camera
ccu
set
- Sets and gets the CCU Settings
• SYNOPSIS
camera
ccu set
- DESCRIPTION
Method used to sets the ccu values

- OPTIONS

auto white balance Sets auto white balance to {on/off}

red_gain <0-255> Sets red gain value

blue_gain <0-255> Sets blue gain value

Backlight_compensation Sets backlight compensation {on/off}

auto_iris Sets auto iris {on/off}

iris Sets iris value <0-13>

gain Sets gain value <0-13>

detail Sets detail value <0-15>

chroma Sets chroma value <0-14>

- EXAMPLES

camera ccu set auto iris off

Sets the auto iris off

camera ccu set red gain 10

Sets the red gain to be 10

Camera Standby

• NAME

camera standby

• SYNOPSIS

camera standby { on | off | toggle }

- DESCRIPTION

Method used to put the camera in and out of standby

- OPTIONS

on put the camera into standby mode

off put the camera out of standby mode toggleswitches the standby mode state

• EXAMPLES

camera

standby off

camera

standby on

History

• NAME

history - command history

• SYNOPSIS

history [limit]

- DESCRIPTION

Since many of the programs read user input a line at a time, the command history is used to keep track of these lines and also recall historic information

• HISTORY NAVIGATION

The command history can be navigated using the up and down arrow keys. The up arrow will move up a single entry in the command history while the down arrow moves down in the command history.

• HISTORY EXPANSION

The command history supports the expansion functionality from which previous commands can be recalled from within a single session. History expansion is performed immediately after a complete line is read.

Listed below are examples of history expansion:

* !! Substitute the last command line.

* IN Substitute the Nth command line (absolute as per 'history' command)

* !-N Substitute the command line entered N lines before (relative)

* !! Substitute the last command line. * !N Substitute the Nth command line (absolute as per 'history' command) * !-N Substitute the command line entered N lines before (relative)

- EXAMPLES

history - Displays the current command buffer

history 5 - Sets the history command buffer to remember the last 5 unique entries

Vaddio RoboSHOT 30 HDMI - History - 1

natural_image Color wheel with eight-petaated rainbow segments (no text or symbols)

Network Settings

  • NAME
    network
    settings
  • get current network settings
    • SYNOPSIS
    network
    settings {get}
  • DESCRIPTION
    Method used to get the current network settings of the device

- OPTIONS

get Get the current network settings for the machine

• EXAMPLES

network settings get

MAC Address: 00:04:a3:85:0a:ee

IP Address: 10.10.8.116

Netmask: 255.255.255.0

Gateway: 10.10.8.100

Returns the current network settings for mac addres, ip address, netmask, and gateway

Vaddio RoboSHOT 30 HDMI - Network Settings - 1

chemical Molecular structure diagram showing green and red atoms connected by bonds, likely representing a coordination complex or molecular model

Network Ping

  • NAME
    network ping - send ICMP ECHO_REQUEST to network hosts

• SYNOPSIS
network ping [count ] [size ]

- DESCRIPTION

Use the ICMP protocol's mandatory ECHO REQUEST datagram to elicit an ICMP ECHO RESPONSE

from a host or gateway. ECHO REQUEST datagrams have an IP and ICMP header, followed by a struct

timeval and then an arbitrary number of pad bytes used to fill out the packet.

- OPTIONS

count Stop after sending count ECHO REQUEST packets. With deadline option, ping waits for count

ECHO REPLY packets, until the timeout expires. The default is 5.

destination The destination IP address where the ECHO_REQUESTS are sent

size The data size of the ICMP packet to send. The default is 56 bytes

• EXAMPLES

network ping 192.168.1.1

Attempt to send 5 ICMP ECHO_REQUESTs with data size 56 to the host at 192.168.1.1

network ping count 10 size 100 192.168.1.1

Attempt to send 10 ICMP ECHO_REQUESTs with data size of 100 to the host at 192.168.1.1

System Factory-Reset

  • NAME
    system factory-reset - Gets or sets factory reset status

• SYNOPSIS

system factory-reset {get|on|off}

- DESCRIPTION

Method used to get or set the factory reset status

- OPTIONS

get Get the current factory reset status

on Enable factory reset on reboot

off Disable factory reset on reboot

- EXAMPLES

system factory-reset get

factory-reset (software):

off

factory-reset (hardware): [Hardware reset is designated by rear panel DIP switches in down position] off

Returns the factory reset status


System factory-reset on
factory-reset (software): on
factory-reset (hardware): off

Enables factory reset upon reboot

System Reboot

  • NAME system reboot - Reboots system
  • SYNOPSIS system reboot []
    • DESCRIPTION Method used to reboot system
  • OPTIONS seconds The number of seconds to delay the reboot
    • EXAMPLES reboot Reboot system immediately reboot 30 Reboot the system in 30 seconds

Help

  • NAME help - display an overview of the CLI syntax
  • SYNOPSIS help
  • DESCRIPTION

Display an overview of the command line syntax

Vaddio RoboSHOT 30 HDMI - Help - 1

Version

  • NAME version - display the system version information
  • SYNOPSIS version
    • DESCRIPTION Display an overview of the command line syntax
    • EXAMPLES version Returns the current software version

Exit

  • NAME
    exit
    • SYNOPSIS exit
  • DESCRIPTION

Ends the current API command session. If the session is over telnet, the session is ended and the socket is closed. If the session is over serial, a new session is started.

COMPLIANCE AND CE DECLARATION OF CONFORMITY - ROBOSHOT HDMI CAMERAS

Compliance testing was performed to the following regulations:

• FCC Part 15 (15.107, 15.109), Subpart B
• ICES-003, Issue 4: 2004
• EN 55022 A: 2006 + A1: 2007
• KN24 2008 (CISPR 24: 1997 + A1: 2000 + A2: 2002)
• KN22 2008 (CISPR 22: 2006)
• EMC Directive 2004/108/EC
• EN 55024: A2: 2003
• IEC 60950-1:2005 (2nd Edition); Am 1:2009
• EN 60950-1:2006+A11:2009+A1:2010+A12:2011

Class A

Class A

Class A

Class A

Class A

Class A

Class A

Safety

Safety

Vaddio RoboSHOT 30 HDMI - COMPLIANCE AND CE DECLARATION OF CONFORMITY - ROBOSHOT HDMI CAMERAS - 1

natural_image Two views of a white handheld device with a black top and a silver top, showing no visible text or symbols.

Vaddio RoboSHOT 30 HDMI - COMPLIANCE AND CE DECLARATION OF CONFORMITY - ROBOSHOT HDMI CAMERAS - 2

Vaddio RoboSHOT 30 HDMI - COMPLIANCE AND CE DECLARATION OF CONFORMITY - ROBOSHOT HDMI CAMERAS - 3

Vaddio RoboSHOT 30 HDMI - COMPLIANCE AND CE DECLARATION OF CONFORMITY - ROBOSHOT HDMI CAMERAS - 4

FC

FCC Part 15 Compliance

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15, Subpart B, of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his/her own expense.

Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference including interference that may cause undesired operation of the device.

Changes or modifications not expressly approved by Vaddio can affect emission compliance and could void the user's authority to operate this equipment.

Vaddio RoboSHOT 30 HDMI - FCC Part 15 Compliance - 1

Industry

Canada

Industrie

Canada

ICES-003 Compliance

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

This product has been evaluated for Electromagnetic Compatibility under the EMC Directive for Emissions and Immunity and meets the requirements for a Class A digital device. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Standard(s) To Which Conformity Is Declared:

EMC Directive 2004/108/EC

EN 55022:2010

EN 55024: 1998 + Amendments A1: 2001 + A2: 2003

• EN 61000-4-2: 1995 + Amendments A1: 1998 + A2: 2001

• EN 61000-4-3: 2006 + A1: 2008

• EN 61000-4-4: 2004 + Corrigendum 2006

• EN 61000-4-5: 2006

• EN 61000-4-6: 2009

• EN 61000-4-8: 2010

• EN 61000-4-11:2004

KN24 2008 (CISPR 24: 1997 + A1: 2000 + A2: 2002)

EN 61000-4-2

EN 61000-4-3

EN 61000-4-4

EN 61000-4-5

EN 61000-4-6

EN 61000-4-8

EN 61000-4-11

IEC 60950-1:2005 (2nd Edition); Am 1:2009

EN 60950-1:2006+A11:2009+A1:2010+A12:2011

Conducted and Radiated Emissions

Immunity

Electrostatic Discharge

Radiated Immunity

Electrical Fast Transients

Surge Immunity

Conducted Immunity

Power Frequency Magnetic Field

Voltage Dips, Interrupts and Fluctuations

IT Immunity Characteristics

Electrostatic Discharge

Radiated Immunity

Electrical Fast Transients

Surge Immunity

Conducted Immunity

Power Frequency Magnetic Field

Voltage Dips, Interrupts and Fluctuations

Safety

Safety

WARRANTY INFORMATION

(See Vaddio Warranty, Service and Return Policies posted on vaddio.com for complete details):

Hardware* Warranty: Two (2) year limited warranty on all parts and labor for Vaddio manufactured products. Vaddio warrants its manufactured products against defects in materials and workmanship for a period of two years from the day of purchase, to the original purchaser, if Vaddio receives notice of such defects during the warranty. Vaddio, at its option, will repair or replace products that prove to be defective. Vaddio manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry standard practices.

Exclusions: The above warranty shall not apply to defects resulting from improper or inadequate maintenance by the customer, customers applied software or interfacing, unauthorized modifications or misuse, mishandling, operation outside the normal environmental specifications for the product, use of the incorrect power supply, modified power supply or improper site operation and maintenance. OEM and Special Order products manufactured by other companies are excluded and are covered by the manufacturer's warranty.

Vaddio Customer Service: Vaddio will test, repair, or replace the product or products without charge if the unit is under warranty. If the product is out of warranty, Vaddio will test then repair the product or products. The cost of parts and labor charge will be estimated by a technician and confirmed by the customer prior to repair. All components must be returned for testing as a complete unit. Vaddio will not accept responsibility for shipment after it has left the premises.

Vaddio Technical Support: Vaddio technicians will determine and discuss with the customer the criteria for repair costs and/or replacement. Vaddio Technical Support can be contacted through one of the following resources: e-mail support at support@vaddio.com or online at vaddio.com.

Return Material Authorization (RMA) Number: Before returning a product for repair or replacement request an RMA from Vaddio's technical support. Provide the technician with a return phone number, e-mail address, shipping address, product serial numbers and original purchase order number. Describe the reason for repairs or returns as well as the date of purchase. See the General RMA Terms and Procedures section for more information. RMA's are valid for 30 days and will be issued to Vaddio dealers only. End users must return products through Vaddio dealers. Include the assigned RMA number in all correspondence with Vaddio. Write the assigned RMA number clearly on the shipping label of the box when returning the product. All products returned for credit are subject to a restocking charge without exception. Special Order product are not returnable.

Voided Warranty: The warranty does not apply if the original serial number has been removed or if the product has been disassembled or damaged through misuse, accident, modifications, use of incorrect power supply, use of a modified power supply or unauthorized repair.

Shipping and Handling: Vaddio will not pay for inbound shipping transportation or insurance charges or accept any responsibility for laws and ordinances from inbound transit. Vaddio will pay for outbound shipping, transportation, and insurance charges for all items under warranty but will not assume responsibility for loss and/or damage by the outbound freight carrier. If the return shipment appears damaged, retain the original boxes and packing material for inspection by the carrier. Contact your carrier immediately.

Products not under Warranty: Payment arrangements are required before outbound shipment for all out of warranty products.

Other General Information:

Care and Cleaning

Do not attempt to take this product apart at any time. There are no user-serviceable components inside.

  • Do not spill liquids in the product
  • Keep this device away from food and liquid
  • For smears or smudges on the product, wipe with a clean, soft cloth
  • Use a lens cleaner on the lens...
  • Do not use any abrasive chemicals.

Operating and Storage Conditions:

Do not store or operate the device under the following conditions:

• Temperatures above 40^ C ( 104^ F) or temperatures below 0^ C ( 32^ F)
• High humidity, condensing or wet environments
• In inclement weather
- Between converging tectonic plates
- Dry environments with an excess of static discharge
• Within the Thermosphere (temperature issue)
• Under severe vibration

Unintentionally Mostly Blank

vaddio

Toll Free: 800-572-2011 · Phone: 763-971-4400 · FAX: 763-971-4464

www.vaddio.com

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Product information

Brand : Vaddio

Model : RoboSHOT 30 HDMI

Category : Video Conferencing System