MasterBox TD500 Mesh V2 - Computer Case CM Storm - Free user manual and instructions

Product Type	Mid-Tower Computer Case
Brand	CM Storm (Cooler Master)
Model	MasterBox TD500 Mesh V2
Motherboard Support	ATX, Micro-ATX, Mini-ITX
Dimensions (L x W x H)	500 x 210 x 480 mm
Weight	Approx. 7.5 kg
Material	Steel, Mesh, Tempered Glass
Expansion Slots	7
Drive Bays	2x 3.5", 2x 2.5"
Front I/O Ports	1x USB 3.0, 1x USB-C, 1x Audio Jack
Cooling Support (Front)	3x 120mm or 2x 140mm fans (not included)
Cooling Support (Top)	2x 120mm or 2x 140mm fans
Cooling Support (Rear)	1x 120mm fan
Radiator Support (Front)	Up to 360mm
Radiator Support (Top)	Up to 240mm
Maximum GPU Length	410 mm
Maximum CPU Cooler Height	165 mm
PSU Support	ATX PSU up to 180 mm
Warranty	2 years (limited hardware warranty)
Package Content	Screws, rubber grommets, ARGB hub, cable ties

Frequently Asked Questions - MasterBox TD500 Mesh V2 CM Storm

What is the maximum GPU length supported by MasterBox TD500 Mesh V2?

The case supports graphics cards up to 410 mm in length, allowing for most high-end GPUs.

Does the MasterBox TD500 Mesh V2 include fans?

No, the case does not come with pre-installed fans. You will need to purchase fans separately. It supports up to 3x 120mm or 2x 140mm fans at the front.

What type of motherboard does this case support?

It supports ATX, Micro-ATX, and Mini-ITX motherboards.

Does the MasterBox TD500 Mesh V2 have a tempered glass side panel?

Yes, it features a tempered glass side panel for showcasing your components.

How do I clean the mesh front panel?

The mesh front panel is removable and washable. You can remove it and clean with mild soap and water, then dry thoroughly before reattaching.

What is the warranty period for this case?

Cooler Master provides a 2-year limited hardware warranty for the MasterBox TD500 Mesh V2, covering defects in material and workmanship.

Can I install a 360mm radiator in the front?

Yes, the front panel supports radiators up to 360mm in size.

Are there any cable management features?

Yes, the case includes rubber grommets and cable tie-down points for a clean build, with up to 20mm of clearance behind the motherboard tray.

Does the MasterBox TD500 Mesh V2 come with an ARGB hub?

Yes, a 3-port ARGB hub is included to manage RGB lighting.

What is the maximum CPU cooler height?

The case allows for CPU coolers up to 165 mm in height.

USER MANUAL MasterBox TD500 Mesh V2 CM Storm

Make It Yours.

MASTERBOX TD500 MESH V2

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B

x12

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512005770-GP V1.0 2022-11

EN	Package Content	HU	A csomag tartalma
AR	низمة المحتوى	ID	Isi Paket
BG	Съдържание на пакета	IT	Contenuto della scatola
CHS	零件包	JP	パッケージ内容物
CHT	零件包	KR	구성품
CS	Obsah balení	NL	Verpakkingsinhoud

DE	Verpackungsinhalt
EL	Περιεχόμενα Συσκευασίας
ES	Contenido Paquete
FR	Contenu de l'emballage
FA	محتويات

PL	Zawartość opakowania
PT	Conteúdo da embalagem
RU	Комплектация
SR	Saržaj pakovanja
TR	Paket içeriği

Line drawing of a computer tower case with mesh insulation and ventilation grilles (no text or symbols)

Technical line drawing of a rectangular device with diamond grid pattern and central circular hole (no text or symbols)

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graph TD
    A["USB 3.0"] --> B["FPANEL"]
    A --> C["AUDIO"]
    A --> D["ARGB Hub"]
    A --> E["RESET"]
    A --> F["USB-C"]
    B --> G["Port 1"]
    C --> H["Port 2"]
    D --> I["Port 3"]
    E --> J["Port 4"]
    F --> K["Port 5"]

2.5"

Technical line drawing of a dual-chamber computer tower with visible internal components and mounting holes (no text or symbols)

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3.5"

OR

OR

Diagram of a device with an open lid and internal grid structure, no text or symbols present

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OR

OR

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graph TD
    A["Reset SW"] --> B["Central Board"]
    B --> C["SetA"]
    C --> D["FSU"]
    B --> E["[optional"]]
    E --> F["3Pin Fan"]
    F --> G["Motherboard"]
    G --> H["3Pin ARGB"]
    H --> I["Motherboard"]
    style A fill:#f9f,stroke:#333
    style D fill:#ccf,stroke:#333
    style F fill:#cfc,stroke:#333
    style H fill:#fcc,stroke:#333

Technical line drawing of a server rack with internal components and a highlighted panel (no text or symbols)

Technical line drawing of a server rack with internal components and a highlighted panel (no text or symbols)

Warranty information

English (EN)

Cooler Master guarantees that this device is free of defect in material and workmanship, and provides a two-year limited hardware warranty for the device commencing from the date of purchase. Please keep your receipt for proof of purchase. This product is designed for computer usage only. Using this device in any other capacity voids the warranty. If you are not familiar with computer hardware installation, please ask for professional assistance.

The warranty offered covers normal use. Defect or damage that result from improper operation, storage, misuse or abuse, accident or neglect, which are not the fault of Cooler Master, are exclude from warranty coverage.

Note: the warranty is voided by removal or alternation of product or parts identification labels.

*All OEM/bulk packaging product come with one year limited warranty

*In case of conflict between the warranty provided by the country of point of sale and this manual, the warranty of the actual country of point of sale shall be the prevailing document.

*In case of malfunction of electronic components or need of accessories purchase during the warranty period, please return to the original store of purchase.

简体中文(ZHS)

Note: The form is only applied to China law.

North America · Cooler Master NA

1 N Indian Hill Blvd Suite D200 Claremont, CA 91711 USA

Tel:[phone]

South America

E-mail: [e-mail]

Türkçe (TR)

Room 112, Building 9, No. 327, Songjin Road, Jinshanwei

Town, Jinshan Dist., Shanghai City, China

Tel:[phone]

Europe - Cooler Master Europe B.V.

Cooler Master Products: Limited Warranty

This document describes the warranty terms for all Cooler Master product sold in Australia

For Australia only:

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Telephone: [phone] (standard international call charges apply.)

Who the Warranty Protects: This Warranty is valid to the original purchaser only.

What the warranty protects:

This warranty is valid only for the Cooler Master Products distributed by authorized dealer(s) in Australia. Please contact Cooler Master for warranty information and services:

• Cooler Master Support: account.coolermaster.com

What Is and Is Not Covered

It is important to note that our warranty is not an unconditional guarantee for the duration of the Program. Any replaced parts become the property of Cooler Master. The Program does not apply to the software component of a product or a product which has been damaged due to accident, misuse, abuse, improper installation, usage not in accordance with product specifications and instructions, natural or personal disaster, or unauthorized alterations, repairs or modifications.

The Program does not cover any events such as below:

• Any damages unrelated to manufacturing defects.

• Any unsuitable environment or use of the product in Cooler Master Opinion.

• Any product which has been modified without official permission from Cooler Master, or on which the serial number or warranty sticker has been

defaced, modified, or removed.

Damage, deterioration or malfunction resulting from:

- Accident, abuse, misuse, neglect, fire, water, lightning, or other acts of nature, commercial or industrial use, unauthorized product modification

or failure to follow instructions included with the product.

- Third party products using Cooler Master Components will not be covered by warranty. See your vendor or the manufacturer for information about servicing.

• Repair or attempted repair by anyone not authorized by Cooler Master, Inc.

• Any shipment damages (claims must be made with the carrier).

• Unauthorized repairs to a Cooler Master product will void the warranty offered by the Program. Cooler Master reserves the right to refuse to

service any product which has been altered, modified or repaired by non- Cooler Master Service personnel.

- Cooler Master does not warrant that this product will meet your requirements. It is your responsibility to determine the suitability of this product for your purpose.

• Removal or installation charges.
• You are responsible for the cost of shipping the product to Cooler Master. Cooler Master pays the cost of returning a product to you.
  • Cooler Master reserves the right to replace the product with a service product at their sole discretion at any time.
• Product malfunction or damage resulting from liquids or moisture.
• All accessories that malfunction due to physical damage such as: USB cables, extension cables, adapter cables, adapters, power cords, screws, retention brackets, ear cups, and all other similar accessories.

Limitation of implied warranties:

THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION CONTAINED HEREIN INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Exclusion of damages

COOLER MASTER'S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE PRODUCT. COOLER MASTER SHALL NOT BE LIABLE FOR:

• DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECT IN THE PRODUCT, DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, INTERFERENCE WITH BUSINESS RELATIONSHIPS OR OTHER COMMERCIAL LOSS, EVEN IF ADVISED OF THEIR POSSIBILITY OF SUCH DAMAGES.

• ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE

• ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY

Warranty Information:

If the goods is found with reasonable defect within the period of (refer to Table A.,) starting on the first day of purchase (with proof of invoice), this is what you must do, to claim the warranty from the above address.

Procedures:

1. Consumers should return to the shop where he/she has bought the goods, After confirming with the shop with a valid invoice, they may approach the distributor for RMA claim.

2. After confirmed by the distributor that the goods was damaged due to natural causes, replacement and repair will be done by distributor (including brand new or refurbished goods)

3. All faulty goods must return to the distributor, expenses for returning the faulty goods will be covered by the consumer, and distributor will cover the cost involved in the transporting of parts or repaired goods to the consumer.

Regarding all the expenses incurred in making the claim, and this is how you would claim:

1. Within the valid warranty date, starting from the first day of issuing invoice, Retail shops will assist in confirmation with distributor for the consumer for the following.

A. If the damage was caused by the consumer, then the consumer should cover all expenses in fixing the product, if the product still can't be fixed, we would suggest consumer in buying a brand new product.

B. Product defect caused under natural use, expenses will be covered by the distributor.

1. Faulty products with expired warranty dates, we would suggest consumer to purchase a brand new products, without undergoing for repairs.

Table A:

Cooler Master Products

Please check your user manual for the exact warranty period terms for products that are not shown below.

For more warranty information, please visit our official website: http://www.coolermaster.com/service/warranty.html

Chassis

Product Name	Warranty Term
All Chassis Series (Only Electronic Parts)	2 year
C+P ( Chassis + PSU )	1 year

(EN) Limited warranty period: http://www.coolermaster.com/service/warranty.html