Code Corporation

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Type of Product Barcode Reader
Brand Code Corporation
Model CR3500
Dimensions (H x W x D) 6.7 x 2.8 x 4.0 in (170 x 71 x 102 mm)
Weight 7.1 oz (200 g)
Power Supply 5V DC via USB or optional rechargeable battery
Battery (Wireless Model) Li-Ion rechargeable, up to 8 hours continuous scanning
Scan Engine 2D imager
Decode Capability 1D, 2D (QR, Data Matrix, PDF417, etc.), postal, OCR
Light Source LED illumination with aiming pattern
Field of View 42° horizontal x 28° vertical
Depth of Field Up to 15 inches (38 cm) for typical 1D barcodes
Interface Options USB HID, USB COM, RS232, Bluetooth (optional)
Operating Temperature 32° to 122°F (0° to 50°C)
Storage Temperature -40° to 158°F (-40° to 70°C)
Ingress Protection IP54
Drop Specification 5 ft (1.5 m) to concrete
Maintenance & Cleaning Clean with mild soap and water; avoid solvents. Use lens cleaning cloth.
Warranty 2 years (may vary by region)

Frequently Asked Questions - CR3500 Code Corporation

How do I charge the CR3500?
If you have the wireless model, charge the CR3500 using the provided USB cable connected to a computer or a 5V USB power adapter. The battery indicator will show charging status.
What barcodes can the CR3500 scan?
The CR3500 can read 1D (UPC, EAN, Code 39, etc.) and 2D (QR, Data Matrix, PDF417, etc.) barcodes, including postal codes and OCR fonts.
Is the CR3500 waterproof?
The CR3500 has an IP54 rating, meaning it is protected against limited dust ingress and splashing water from any direction. It is not waterproof for immersion.
How do I clean the CR3500?
Use a soft cloth slightly dampened with mild soap and water to wipe the exterior. For the scan window, use a lens cleaning cloth to avoid scratches. Do not use harsh chemicals.
How do I connect the CR3500 to my computer?
Connect the CR3500 via USB. It will appear as a HID keyboard or a virtual COM port depending on the configuration. You may need to install drivers if using COM mode.
What is the scanning range of the CR3500?
The CR3500 can scan barcodes from contact up to 15 inches (38 cm) for typical 1D barcodes. Range varies by barcode density and lighting.
Does the CR3500 support Bluetooth?
Yes, wireless models of the CR3500 support Bluetooth communication with a range of up to 30 feet (10 meters). Check your model for specific capabilities.
What is the drop survival height?
The CR3500 is designed to survive drops from up to 5 feet (1.5 meters) onto concrete.
How do I reset the CR3500?
To reset the CR3500, press and hold the scan trigger while connecting the USB cable, or use the reset button on the bottom (if present). Refer to the manual for specific instructions.
Can I use the CR3500 with a mobile device?
Yes, through Bluetooth or with a USB OTG adapter (if supported). The CR3500 can pair with iOS and Android devices to scan barcodes into apps.

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USER MANUAL CR3500 Code Corporation

Release Date: June 2012

Code Corporation CR3500 - 1

The Code Reader ^™ 3500 has been tested for compliance with FCC regulations and was found to be compliant with all applicable FCC Rules and Regulations.

IMPORTANT NOTE: To comply with FCC RF exposure compliance requirements, this device must not be co-located or operate in conjunction with any other antenna or transmitter.

CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Code Corporation CR3500 - 2

The Code Reader™ 3500 has been tested for compliance to CE standards and guidelines and was found to conform to applicable CE standards, specifically the EMC requirements EN 55024, ESD EN 61000-4-2, Radiated RF Immunity EN 61000-4-3, ENV 50204, EFT EN 61000-4-4, Conducted RF Immunity EN 61000-4-6, EN 55022, Class B Radiated Emissions, and Class B Conducted Emissions.

Code voids product warranty if the hard case has been opened or tampered with in any way.

In addition, a CB Test Certificate has been issued by the National Certification Board (NCB) indicating CR3500 meets all safety and quality standards in accordance to IEC 60950-1:2001, First Edition.

Code Reader™ 3500 User Manual

Copyright © 2012 Code Corporation.

All Rights Reserved.

The software described in this manual may only be used in accordance with the terms of its license agreement.

No part of this publication may be reproduced in any form or by any means without written permission from Code Corporation. This includes electronic or mechanical means such as photocopying or recording in information storage and retrieval systems.

NO WARRANTY. This technical documentation is provided AS-IS. Further, the documentation does not represent a commitment on the part of Code Corporation. Code Corporation does not warrant that it is accurate, complete or error free. Any use of the technical documentation is at the risk of the user. Code Corporation reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult Code Corporation to determine whether any such changes have been made. Code Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. Code Corporation does not assume any product liability arising out of or in connection with the application or use of any product or application described herein.

NO LICENSE. No license is granted, either by implication, estoppel, or otherwise under any intellectual property rights of Code Corporation. Any use of hardware, software and/or technology of Code Corporation is governed by its own agreement.

The following are trademarks or registered trademarks of Code Corporation:

CodeXML ^® , Maker, QuickMaker, CodeXML ^® Maker, CodeXML ^® Maker Pro, CodeXML ^® Router, CodeXML ^® Client SDK, CodeXML ^® Filter, HyperPage, CodeTrack, GoCard, GoWeb, ShortCode, GoCode ^® , Code Router, QuickConnect Codes, Rule Runner ^® , Cortex ^® , CortexRM, CortexMobile, Code, Code Reader, CortexAG, CortexStudio, CortexTools, Affinity ^® , and CortexDecoder.

All other product names mentioned in this manual may be trademarks of their respective companies and are hereby acknowledged.

The software and/or products of Code Corporation include inventions that are patented or that are the subject of patents pending. U.S. Patents: 6997387, 6957769, 7428981, 6619547, 6736320, 7392933, 7014113, 7240831, 7353999, 7519239, 7204417, 6942152, 7070091, 7097099, 7621453

The Code Reader software uses the Mozilla SpiderMonkey JavaScript engine, which is distributed under the terms of the Mozilla Public License Version 1.1. Source code for this version of Spider Monkey is available at:

http://www.codecorp.com/source/spidermonkey.

The Code Reader software is based in part on the work of the Independent JPEG Group.

Code Corporation, 14870 South Pony Express Road, Suite 200, Bluffdale, UT 84065

www.codecorp.com

Table of Contents

Chapter 1 - Getting Started .... 1

1.1 - Introduction....2
1.2 - Unpacking.... 2
1.3 - Battery Installation .... 3
1.4 - Attaching Handles....3
1.5 - Powering On/Off Reader .... 3
1.6 - Keypad/Icon Overview ....4
1.7 - Batch Operation....6

1.7.1 - Introduction....6

1.8 - Cabled Operation....8

1.8.2 - CR3500 as a USB Keyboard....9

1.8.2.1 - Additional USB Communication Settings ....9
1.8.2.2 - Keyboard Support 10

1.8.3 - PS/2 Cable Installation Guide....11

1.8.4 - RS232 (Serial) Cable Installation Guide....12

1.8.4.1 - Additional RS232 Communication Data Bit Settings .... 13
1.8.4.2 - Additional RS232 Communication Baud Rate Settings....13
1.8.4.3 - Additional RS232 Communication Parity Settings....13

1.9 - Bluetooth Radio Operation....14

1.9.1 - Introduction 14
1.9.2 - Bluetooth Radio Auto Connect....16
1.9.3 - Bluetooth Radio Auto Disconnect....16
1.9.4 - Bluetooth Radio Time Out Settings .... 17
1.9.5 - Bluetooth Radio Out of Range Notification Settings....17
1.9.6 - Auto Save Last Bluetooth Address....17
1.9.7 - Configuration for Belkin Bluetooth Manager Software (Version 1.4.2.10)....18
1.9.8 - Configuration for Toshiba Bluetooth Stack Instructions 20
1.9.9 - Configuration for Microsoft Bluetooth Stack Instructions 23
1.9.10 - Installing CodeXML® Router Bluetooth Edition for Windows 25

1.10 - Targeting and Reading Techniques ...... 26
1.11 - Imager Field Selection and Resolution 27
1.12 - Decode Zone....27

Chapter 2 - Optimization and Trigger Programming ...... 28

2.1 - Introduction....29
2.2 - Global Trigger Optimization Matrix 30
2.3 - Left Trigger Optimization Matrix.... 30
2.4 - Left Trigger Programming 31
2.5 - Right Trigger Optimization Matrix .... 31
2.6 - Right Trigger Programming....31
2.7 - Handle Optimization Matrix 32
2.8 - Handle Trigger Programming....32

2.9 - Continuous Trigger Optimization Matrix ....33
2.10 - Continuous Scan 33
2.11 - Continuous Scan Settings....34

2.11.1 - Continuous Scan - Sleep Time Out 34
2.11.2 - Continuous Scan - Trigger Delays 34
2.11.3 - Continuous Scan - Duplicate Scan Suppression 34

2.12 - Motion Detection Scan Settings....34

Chapter 3 - CR3500 Programming: Symbology Settings 35

3.1 - Aztec Symbology.... 36
3.2 - Codabar Symbology....36
3.3 - Codablock F Symbology....36
3.4 - Code 11 Symbology .... 36
3.5 - Code 39 Symbology .... 37
3.6 - Code 93 Symbology .... 37
3.7 - Code 128 Symbology....37
3.8 - Composite Symbologies 38
3.9 - Data Matrix Symbology ...... 38
3.10 - GoCode® Symbology 38
3.11 - Interleaved 2 of 5 Symbology ...... 39
3.12 - Maxicode Symbology....39
3.13 - Matrix 2 of 5 Symbology....39
3.14 - Micro PDF417 Symbology....39
3.15 - MSI Plessy Symbology 40
3.16 - NEC 2 of 5 Symbology....40
3.17 - Optical Character Recognition (OCR)....40
3.18 - PDF 417 Symbology .... 40
3.19 - Pharmacode 41
3.20 - Postal Symbologies....41
3.21 - QR Code Symbology 41
3.22 - GS1 Data Bar (formerly RSS) Symbology....42
3.23 - Telepen Symbology....42
3.24 - UPC/EAN/JAN 42

Chapter 4 - Reader Feedback and Special Settings .... 43

4.1 - Volume and Vibration Settings 44
4.2 - Code Readability Index 44
4.3 - Backlight Intensity Settings....45
4.4 - Backlight Timeout Settings 45
4.5 - Targeting Settings 45
4.6 - Reader Power Off Settings....45
4.7 - Reader ID and Firmware Version 46
4.8 - Reader Settings Lock....46
4.9 - Time Stamp Settings 47

4.10 - Lock-out Link Mode 47

Chapter 5 - Advanced Decode Performance ....48

5.1 - Set Targeting Zone Tolerances 49
5.2 - Windowing 50
5.3 - Mirror Decoding .... 51
5.4 - Anti-Glare 51

Chapter 6 - Adding a Prefix or Suffix and Reader Text Commands .... 52

6.1 - Prefix Settings 53
6.2 - Suffix Settings .... 53
6.3 - Erase Prefix and Suffix Settings....54
6.4 - Reader Text Commands....54

Chapter 7 - CR3500: Maintenance and Troubleshooting .... 55

7.1 - Reset Reader to Factory Defaults 56
7.2 - General Safety Information 56
7.3 - Warranty....57
7.4 - Frequently Asked Questions....58
7.5 - CR3500 Maintenance .... 58

Chapter 1 - Getting Started

1.1 - Introduction

With new high-performance bar code reading technology, a graphic display and rugged keyboard, the Code Reader™ 3500 (CR3500) is the most advanced portable data terminal on the market today. The CR3500 decodes bar codes faster and offers features not found in other readers, including new automatic glare reducing illumination technology. The result is unequaled performance, even on difficult reading surfaces, including circuit boards, IV bags, patient-wristbands, driver licenses and other shiny or curved surfaces.

The CR3500 also offers the next generation in dual-field optics and is the only bar code reader that can read both wide linear and the smallest of 2D bar codes. The optimal focus and field of view indicator of the CR3500 make bar code reading even easier than before.

code 1 OFF 2 ADC 3 OFF 4 OFF 5 ADC 6 ADC 7 OFF 8 ADC 9 ADC SHIFT 0.5 CLEAR

The CR3500 extends mobile all-symbology bar code reading to include information display and keyboard entry, making it an ideal bar code reading solution that can be deployed in both low and high-volume use-case scenarios. Built on an open JavaScript platform, the CR3500 can be easily customized to meet the data manipulation needs of any end-user application. The CR3500 will excel in batch, cabled or Bluetooth wireless modes, and all scanned data configuration settings and JavaScript files are stored in non-volatile flash memory and are maintained in the event of a power loss.

Enabled for both in-stand and out-of-stand operation the CR3500 can be used as a wireless hand-held and fixed presentation reader. This lightweight, comfortable and easy to use bar code reader solution can be further accessorized to fit the needs of applications in the healthcare, public safety, manufacturing, aerospace, industrial automotive and defense environment. With its modular design and JavaScript platform, the CR3500 is future-proof and the most cost-effective reader available.

1.2 - Unpacking

Remove the CR3500 from its packing and inspect it for damage. If the reader was damaged during shipping, please call Code at (801) 495-2200.

The standard CR3500 reader is shipped with a USB cable interface. The reader also features a 1950 mAH battery that must be installed in the reader at all times, unless a battery blank, or battery handle is being used.

Various accessories are available for the CR3500:

• USB and RS232 Cable Options
• Class 1 Bluetooth radio with 100 meters (300 feet) operating range (shorter range option available)
• Ruggedized Cabled Handle
- Battery Handle (in two battery sizes)
• External Battery Charger
- CodeXML® Modems
• Power Supplies: US/Europe/SA/UK/Asia
- Reader Stand

NOTE: Please keep your packing materials. The CR3500 is shipped in an approved shipping container and should be used if you ever need to return your equipment for servicing.

1.3 - Battery Installation

Attaching and Detaching the Lithium Ion Battery

The CR3500 can be purchased with a 1950 mAH Lithium Ion battery. To install battery, make sure the battery is in the correct position (Figure 1.1). Place the plastic tab of the battery into the reader slot (Figure 1.2). Push the battery in and slide the locking mechanism down (Figure 1.3).

Note: Batteries ships with approximately 50% battery life. Fully charge battery before use. Approximate charge time is 4 hours when battery depleted.

Charging Options: A CR3500 can be charged, via cable, when connected to a host device. Additionally, Code has a full line of charging options, please refer to Code's website at www.codecorp.com. Note: The RS232 interface power adapter must be plugged into a wall socket for the reader to charge.

Code Corporation CR3500 - Attaching and Detaching the Lithium Ion Battery - 1

natural_image Two hands holding black handheld devices, one displaying a small display (no visible text or symbols)

Figure 1.1

Code Corporation CR3500 - Attaching and Detaching the Lithium Ion Battery - 2

natural_image Close-up of hands holding a black plastic device with a small inset showing internal components (no text or symbols visible)

Figure 1.2

Code Corporation CR3500 - Attaching and Detaching the Lithium Ion Battery - 3

natural_image Close-up of a hand holding a black flip phone with a finger inserted (no visible text or symbols)

Figure 1.3

1.4 - Attaching Handles

  1. To attach a Battery Handle, insert the tab on the back of the Battery Handle into the reader's recessed slot. (Figure 1.4)
  2. Press the reader down, towards the handle to snap into place. (Figure 1.5) Optionally, the reader can be further secured to the handle with two threaded screws on the underside of the reader and handle (screws are included with Battery Handles). (Figure 6)
  3. To detach a Battery Handle, slide the locking mechanism on the reader up and pull the battery handle up and away from the slot on the reader.

Insert Tab In Beader First

Figure 1.4

Code Corporation CR3500 - - Attaching Handles - 2

natural_image Close-up of a hand holding a black handheld device (no visible text or symbols)

Figure 1.5

Code Corporation CR3500 - - Attaching Handles - 3

natural_image Close-up of a black electronic device with a yellow label and 'V' mark (no readable text or symbols beyond basic labels)

Figure 1.6

1.5 - Powering On/Off Reader

To power on the reader, press and hold either of the red trigger buttons for one second (Figure 1.7).

The reader will power down after 2 hours of non-use. To change the default settings, please see Section 4.6 - Reader Power Off Settings.

Figure 1.7
Code Corporation CR3500 - - Powering On/Off Reader - 1

natural_image Hand holding a black flip phone with a keypad and screen (no visible text or symbols)

1.6 - Keypad/Icon Overview

The chart below shows key/button functions.

Description of Button Function
Key Numeric Mode Upper Case Text Mode Lower Case Text Mode Symbol Mode
SHIFTToggles between numeric characters, upper case text, lower case text, and symbol character inputToggles between numeric characters, upper case text, lower case text, and symbol character inputToggles between numeric characters, upper case text, lower case text, and symbol character inputToggles between numeric characters, upper case text, lower case text, and symbol character input
1space1 Space, 1 Space, 1 Space)< _
2ABC2 A, B, C, 2 a, b, c, 2 ! * =
3DEF3 D, E, F, 3 d, e, f, 3 “ + > {
4GHI4 G, H, I, 4 g, h, i, 4 # , ? |
5JKL5 J, K, L, 5 j, k, l, 5 $ - @ }
6MNO6 M, N, O, 6m, n, o, 6% . [ ~
7PQRS7P, Q, R, S, 7p, q, r, s, 7& / \ Space
8TUV8T, U, V, 8t, u, v, 8‘ : ] Space
9WXYZ9W, X, Y, Z, 9w, x, y, z, 9( ; ^ Space
0C0 00Toggles between 4 sets ofsymbols – when pressed, the current symbol set is displayed
CLEARBackspace and clear messagesBackspace and clear messagesBackspace and clear messagesBackspace and clear messages

Note: All characters represented in this table are for ASCII mode.
To lock/unlock reader buttons press Shift + Up Arrow simultaneously.

Icon Description
Power Icons
Code Corporation CR3500 - - Keypad/Icon Overview - 150% to 100% capacity of battery
Code Corporation CR3500 - - Keypad/Icon Overview - 220% to 50% capacity of battery
Code Corporation CR3500 - - Keypad/Icon Overview - 30% to 20% capacity of battery – recharge battery as soon as possible
Code Corporation CR3500 - - Keypad/Icon Overview - 4Battery is recharging
No icon is displayed when battery blank is used with a cabled reader
Connection Icon
Code Corporation CR3500 - - Keypad/Icon Overview - 5Reader is connected physically or wirelessly to a receiving device (computer, handheld, etc.) Note: Some RS232 configurations can not be detected
Code Corporation CR3500 - - Keypad/Icon Overview - 6No icon is displayed when the reader does not detect a connection
Communication Mode Icons
Code Corporation CR3500 - - Keypad/Icon Overview - 7RS232 communication mode enabled
Code Corporation CR3500 - - Keypad/Icon Overview - 8PS/2 communication mode enabled
Code Corporation CR3500 - - Keypad/Icon Overview - 9USB communication mode enabled
Code Corporation CR3500 - - Keypad/Icon Overview - 10Bluetooth communication mode enabled
Packet Mode Icons
1Standard Bluetooth Reliability Mode (previously One Way Mode) – no acknowledgement required
2Additional Bluetooth Reliability Mode (previously Two Way Mode) – packetizedcommunication between a CR3500 and an application
DUSB Downloader mode
KKeyboard mode – can be used as either USB keyboard or PS/2 keyboard input mode
lvVirtual COM Port One Way mode
SSecure mode – data encryption mode enabled
Memory Icons
No stored data
Some stored data
Memory is at least 90% full
No batch mode – data will not be stored in the reader's memory if not connected
Input Mode Icons
Caps Lock – data entered manually on the keypad will be in capital letters
Lower Case – data entered manually on the keypad will be in lower case letters
Numeric – data entered manually on the keypad will be numeric
Symbol – data entered manually on the keypad will be symbols
Locked – buttons pushed on the reader's keypad will be ignored*

Communication Mode Icons
Packet Mode Icons

1Standard Bluetooth Reliability Mode (previously One Way Mode) – no acknowledgement required
2Additional Bluetooth Reliability Mode (previously Two Way Mode) – packetizedcommunication between a CR3500 and an application
DUSB Downloader mode
KKeyboard mode – can be used as either USB keyboard or PS/2 keyboard input mode
lvVirtual COM Port One Way mode
SSecure mode – data encryption mode enabled

Memory Icons

No stored data
Some stored data
Memory is at least 90% full
No batch mode – data will not be stored in the reader's memory if not connected

Input Mode Icons

Caps Lock – data entered manually on the keypad will be in capital letters
Lower Case – data entered manually on the keypad will be in lower case letters
Numeric – data entered manually on the keypad will be numeric
Symbol – data entered manually on the keypad will be symbols
Locked – buttons pushed on the reader’s keypad will be ignored*

*Note: To lock/unlock reader buttons press Shift + Up Arrow simultaneously.

1.7 - Batch Operation

1.7.1 - Introduction

The CR3500 features a batch mode for applications requiring a portable reader. Batch mode allows a user to store scanned data to the reader's non-volatile memory. The user may transfer the data to a host computer when needed. To utilize batch functionality you will need to a battery cartridge or battery handle.

The CR3500 may be programmed to operate in three different batch modes:

  1. Send & Buffer Mode (Default) - In Send and Buffer Mode, the CR3500 will automatically detect when the USB or RS232 cable is detached, or the Bluetooth® radio is out of range, and will switch into batch mode and buffer the data in non-volatile memory. When the reader is reconnected to your host computer, or when the Bluetooth Radio is back in range, the reader will auto transfer the buffered data. Once transferred, the data is automatically erased from the reader's memory.

Note: Once a unit is reattached to a cable, or enters within radio range, any data scanned WILL NOT be saved to the non-volatile memory. For RS232, a power supply connection is used to detect when a reader is attached to a host computer.

  1. Log Only Mode - In Log Only Mode, the reader will only store data into non-volatile memory. You can only retrieve the data by scanning the Transfer All Stored Data in Memory code (see explanation next page). Once the reader's memory has been transferred to a host computer, all of the data will still reside in memory. A user must scan the Delete Scanned Data from Memory code to clear memory.

  2. Send & Log Mode - In Send and Log Mode the reader will save a copy in non-volatile memory as well as send the data if the reader is connected. The data can be retrieved by scanning the Transfer All Stored Data in Memory code or the Transfer Only Unsent Data in Memory code (see explanations next page). Once the reader's memory has been transferred to a host computer, all of the data will still reside in memory. A user must scan the Delete Scanned Data from Memory code to clear memory.

Note: The reader can be defined as connected if:

1) The Bluetooth radio is in range;
2) The USB cable is attached to a host and the reader is enumerated;
3) The reader is in RS232 Cabled - No Power mode; or
4) The RS232 cable is attached to host with power supply and the reader is in
RS232 Batch-Cable Detect (Default) mode.

The CR3500's dedicated batch memory is a minimum of 1MB. To determine the number of reads that may be stored, divide the average bytes of a scan into the total minimum memory.

Feedback

After a successful decode in batch mode, the unit will beep once and the memory LED will flash either red or amber depending on memory level, and every 15 seconds the battery LED will flash green, amber or red depending on the battery level. This feedback behavior is accurate when a reader is cabled or uncabled.

Transferring and Deleting Data

There are three different codes to transfer and delete data in memory.

  1. Transfer All Data in Memory - This code will send all data in memory every time the code is scanned.
  2. Transfer Only Unsent Data in Memory - This code will send only the data in memory that hasn't already been sent when the code is scanned (ONLY works in Send & Buffer and Send & Log modes).
  3. Delete Scanned Data from Memory - Scanning this code will erase all data in the reader's non-volatile memory.

Auto Transfer Buffer Memory

By default, when reconnected, the CR3500 will automatically transfer any data in memory once a connection to a host is established. If your application is not ready, the reader will send the data anyway and the data could be lost. If you do not wish for the reader to immediately send data upon connection, please scan the Disable Auto Transfer Buffer Memory code.

Send & Buffer Mode (Default) Log Only Mode Send & Log Mode

Code Corporation CR3500 - Auto Transfer Buffer Memory - 1
M075_01

Code Corporation CR3500 - Auto Transfer Buffer Memory - 2
M072_01

Code Corporation CR3500 - Auto Transfer Buffer Memory - 3
M076_01

Transfer All Data in Memory Transfer Only Unsent Data in Memory Delete Scanned Data From Memory

Code Corporation CR3500 - Auto Transfer Buffer Memory - 4
M077 02

Code Corporation CR3500 - Auto Transfer Buffer Memory - 5
M078 02

Code Corporation CR3500 - Auto Transfer Buffer Memory - 6
M071 01

Enable Auto Transfer Buffer Memory (Default) Disable Auto Transfer Buffer Memory

Code Corporation CR3500 - Auto Transfer Buffer Memory - 7
M070_01

Code Corporation CR3500 - Auto Transfer Buffer Memory - 8
M069 01

RS232 Considerations

In RS-233 Cabled-No Power mode, the CR3500 will behave as if it is always connected even though the serial cable is disconnected or the power adapter is unplugged. Data scanned will be sent, regardless of connection status. Data scanned in Cabled-No Power mode will be lost if the CR3500 is not connected to the serial cable - it will not buffer the data, unless Send & Log or Log Only mode has been enabled.

In RS232 Batch-Cable Detect (Default) mode, the CR3500 will detect if it is connected to a powered serial cable, if it is, it will then send the data. If a powered serial cable is not connected or if the power adapter is not connected to the serial cable, the CR3500 will buffer the data. When the CR3500 is then connected to a powered serial cable, the data will automatically upload.

RS232 Batch-Cable Detect (Default)

Code Corporation CR3500 - RS232 Considerations - 1
M073 02

RS232 Cabled-No Power

Code Corporation CR3500 - RS232 Considerations - 2
M074_02

1.8 - Cabled Operation

1.8.1- Introduction

The CR3500 is a Multi-Interface Unit (MIU) and is available with USB and RS232 cables. All of the cables are connected to the CR3500 with a 8-pin DIN connector (Figure 1.8).

Code Corporation CR3500 - 1.8.1- Introduction - 1
Figure 1.8

Hand Held CR3500 - To install a cable directly to the CR3500, correctly line up the 8-pin DIN connector into the back end of the reader. The arrows on the connector should be facing down (Figure 1.9). When the reader and the cable connector are lined up, firmly push the cable into the reader. The cable has a locking mechanism that will firmly hold the cable in place (Figure 1.10). To detach the cable from the reader, you must pinch the plastic on the 8-pin DIN and pull back to disengage the connector.

Code Corporation CR3500 - 1.8.1- Introduction - 2

natural_image Close-up of hands holding a black handheld device with a metallic connector (no visible text or symbols)

Figure 1.9 Figure 1.10

Code Corporation CR3500 - 1.8.1- Introduction - 3

natural_image Close-up of hands holding a black digital device with a white connector, no visible text or symbols

CR3500 with Cabled Handle - If a handle was purchased for use with the CR3500, the 8-pin DIN connector is at the bottom of the handle (Figure 1.11). Insert the 8-pin connector and firmly push the cable into the handle. The cable has a locking mechanism that will firmly hold the cable in place. If using the H2 cabled handle, for additional stability, there is an optional cable attachment clip that can secure the cable to the handle with two threaded screws (Figure 1.12).

Code Corporation CR3500 - 1.8.1- Introduction - 4

natural_image Close-up of hands holding a black plastic clip and a small metallic object (no text or symbols visible)

Figure 1.11

Code Corporation CR3500 - 1.8.1- Introduction - 5

natural_image Close-up of a black plastic tool with a coiled cable or spring (no visible text or symbols)

Figure 1.12

1.8.2 - CR3500 as a USB Keyboard

To connect the CR3500 to your host computer via USB interface:

  1. Attach the USB cable to CR3500 (Figure 1.13).
  2. Once properly connected, the CR3500 will power on and beep.
  3. Scan the below code (M049_03) for USB Keyboard Mode:

  4. There is no need to power of the computer (Figure 1.14) Connect the USB cable to a USB port on the computer (Figure 1.15).

USB Keyboard Factory Reset
Code Corporation CR3500 - - CR3500 as a USB Keyboard - 1
M049 04
Save Settings

Code Corporation CR3500 - - CR3500 as a USB Keyboard - 2
M188 02

  1. Scan the Save Settings Code (M188_02)

Code Corporation CR3500 - - CR3500 as a USB Keyboard - 3

natural_image Close-up of hands using a handheld device to connect a cable (no visible text or symbols)

Figure 1.13

POWER

Figure 1.14

Code Corporation CR3500 - - CR3500 as a USB Keyboard - 5

natural_image Close-up of an electronic device panel with two green circular buttons and a black cable connector (no visible text or symbols)

Figure 1.15

1.8.2.1 - Additional USB Communication Settings

USB Keyboard Mode - Data is sent from the Reader and interpreted by the host just as if a US keyboard was being used to enter data.

USB Downloader - This mode is used when downloading firmware.

USB Native Two Way Mode - This mode is utilized when there is a need for error-corrected communication between the CR3500 and an application through the USB port.

USB Virtual COM 1 Way Mode - This mode allows a USB-cabled CR3500 to function as a virtual COM port. To use the CR3500 in this mode, download the driver at www.codecorp.com/downloads.php.

USB HID POS (Terminal ID 131) - This mode allows a USB-cabled CR3500 to communicate as a USB HID POS (Terminal ID 131) device.

1.8.2.1 - Additional USB Communication Settings (continued)

Scan the following codes to set the appropriate USB communication setting:

USB Keyboard
Code Corporation CR3500 - - Additional USB Communication Settings (continued) - 1
M134 02

USB Downloader
USB Native Two Way Mode
Code Corporation CR3500 - - Additional USB Communication Settings (continued) - 2
M133_01

Code Corporation CR3500 - - Additional USB Communication Settings (continued) - 3
M135_04
USB HID POS (Terminal ID 131)

USB Virtual COM 1 Way Mode
Code Corporation CR3500 - - Additional USB Communication Settings (continued) - 4
M668 01

Code Corporation CR3500 - - Additional USB Communication Settings (continued) - 5
M736 01

1.8.2.2 - Keyboard Support

Scan the following codes to set appropriate keyboard mapping:

US English (Default)

No Leading 0

US English - Leading 0

US English - ctrl + char

for non-printable characters

for non-printable characters

for non-printable characters

Code Corporation CR3500 - US English (Default) - 1
M172 01

Code Corporation CR3500 - US English (Default) - 2
M602 01

Code Corporation CR3500 - US English (Default) - 3
M606 01

French
Code Corporation CR3500 - US English (Default) - 4
M603 01

German
Code Corporation CR3500 - US English (Default) - 5
M604 01

Japanese
Code Corporation CR3500 - US English (Default) - 6
M605 01

Universal Keyboard
Code Corporation CR3500 - US English (Default) - 7
M173 01

Alternative OS
(Windows CE/MAC/Unix/Linux)
Custom Keyboard
Code Corporation CR3500 - US English (Default) - 8
M171 01

Requests map to be installed

Enable
Code Corporation CR3500 - US English (Default) - 9
M585 02

Alternative OS Disable
Code Corporation CR3500 - US English (Default) - 10
M584 02

1.8.3 - PS/2 Cable Installation Guide

  1. Power off the computer. If you disconnect the computer's keyboard while it is powered on, your computer will lock up.
  2. Attach the the PS/2 cable to the CR3500.
  3. If you have a cabled keyboard, detach the keyboard cable from the computer and connect that same connector to the female connection on the CR3500 PS/2 cable (Figure 1.16).
  4. Now connect the male CR3500 PS/2 connector into the keyboard port on the computer (Figure 1.17).
  5. Power on the computer. The CR3500 is powered by the PS/2 port and does not require a power supply.
  6. Once properly connected, the CR3500 will power on and beep.

Code Corporation CR3500 - - PS/2 Cable Installation Guide - 1

natural_image Close-up of a white keyboard with black buttons and purple connector (no visible text or symbols)

Figure 1.16

Code Corporation CR3500 - - PS/2 Cable Installation Guide - 2

natural_image Close-up of an electronic device panel with black connectors and ports (no visible text or symbols)

Figure 1.17

PS/2 Factory Reset
Code Corporation CR3500 - - PS/2 Cable Installation Guide - 3
M060_03

Save Settings
Code Corporation CR3500 - - PS/2 Cable Installation Guide - 4

Code does not guarantee compatibility with all models of computers.

1.8.4 - RS232 (Serial) Cable Installation Guide

  1. Attach the RS232 (Serial) Cable to the CR3500.
  2. Connect the RS232 (Serial) cable to a serial port on the computer (Figure 1.18). There is no need to power off the computer.
  3. The RS232 (Serial) interface has an optional 5V/1.5A power supply (Figure 1.19). If you have a power supply, plug the power supply adapter into the RS232 (Serial) cable and then plug the power adapter into a wall socket (Figure 1.20).

Code Corporation CR3500 - - RS232 (Serial) Cable Installation Guide - 1

natural_image Close-up of a mounted electronic device with visible connectors and ports (no readable text or symbols)

Figure 1.18

Code Corporation CR3500 - - RS232 (Serial) Cable Installation Guide - 2

natural_image Close-up of a black cable with a curved tip, isolated on white background (no text or symbols)

Figure 1.19

Code Corporation CR3500 - - RS232 (Serial) Cable Installation Guide - 3

natural_image Close-up of a black electrical plug attached to a wall-mounted power outlet (no text or symbols visible)

Figure 1.20

  1. Once properly connected, the CR3500 will power on and beep.
  2. For RS232 (Serial) mode scan M418_02 (below). If the power supply is not connected scan M074_02 (below).
  3. Scan the Save Settings Code (M188_02).

RS232 (Serial) RS232 (Serial) Mode Factory Reset No Power Supply Save Settings
Code Corporation CR3500 - - RS232 (Serial) Cable Installation Guide - 4
M418 02

Code Corporation CR3500 - - RS232 (Serial) Cable Installation Guide - 5
M074 02

Code Corporation CR3500 - - RS232 (Serial) Cable Installation Guide - 6
M188_02

RS232 (Serial)

Factory Default Settings

Mode: RS232 (Serial)

One Way Mode

Baud Rate: 57600

Stop Bits: 2

Data Bits: 8

Parity: None

Warning: Code Corporation approved power adapter must be used. Reader failure due to use of incorrect power adapter will void warranties.

1.8.4.1 - Additional RS232 Communication Data Bit Settings

Scan the following codes to set the appropriate data bit:

7 Data Bits

8 Data Bits (Default)

Code Corporation CR3500 - - Additional RS232 Communication Data Bit Settings - 1

Code Corporation CR3500 - - Additional RS232 Communication Data Bit Settings - 2

1.8.4.2 - Additional RS232 Communication Baud Rate Settings

Scan the following codes to set the appropriate baud rate:

1200

2400

4800

9600

Code Corporation CR3500 - - Additional RS232 Communication Baud Rate Settings - 1

Code Corporation CR3500 - - Additional RS232 Communication Baud Rate Settings - 2

Code Corporation CR3500 - - Additional RS232 Communication Baud Rate Settings - 3

Code Corporation CR3500 - - Additional RS232 Communication Baud Rate Settings - 4

19200

38400

57600 (Default)

115200

Code Corporation CR3500 - - Additional RS232 Communication Baud Rate Settings - 5

Code Corporation CR3500 - - Additional RS232 Communication Baud Rate Settings - 6

Code Corporation CR3500 - - Additional RS232 Communication Baud Rate Settings - 7

Code Corporation CR3500 - - Additional RS232 Communication Baud Rate Settings - 8

1.8.4.3 - Additional RS232 Communication Parity Settings

Scan the following codes to set parity:

Even

Odd

None (Default)

Code Corporation CR3500 - - Additional RS232 Communication Parity Settings - 1

Code Corporation CR3500 - - Additional RS232 Communication Parity Settings - 2

Code Corporation CR3500 - - Additional RS232 Communication Parity Settings - 3

1.9 - Bluetooth Radio Operation

1.9.1 - Introduction

The CR3500 features a Bluetooth ^® wireless radio. The radio allows for point-to-point wireless communication with other Bluetooth devices that support serial port protocol (SPP). If keyboard entry is necessary, CodeXML ^® Router will need to be installed. The following guide will give you general instructions on connecting your CR3500 to a desktop or laptop computer with a Bluetooth radio.

Connecting With A QuickConnect Code

The easiest way to connect to a Bluetooth device is to visit the Code website and create a QuickConnect Code that is specific to your device (Figure 1.21). This code will link your CR3500 directly to the desired Bluetooth device. To create a QuickConnect Code, you will need to know the Bluetooth address (often referred to as the BD_ADDR) of that device. You can usually find the 12-character Bluetooth address somewhere on the device near the device's serial number (see Figure 1.22).

Code Corporation CR3500 - Connecting With A QuickConnect Code - 1
Figure 1.21

80000000 80000000

Figure 1.22

If you purchased a CodeXML® Bluetooth Modem or a Belkin® Bluetooth adapter from Code or from an authorized distributor, a QuickConnect Code was included. If you bought a Bluetooth adapter separately and wish to create a QuickConnect Code, please visit Code's web site at: http://www.codecorp.com/bdaddr.php.

Important Note: You will need to locate the Communications (COM) Port assigned to the Bluetooth serial port protocol. While installing the Bluetooth Configuration Manager Software that was included with your Bluetooth adapter, make sure to note the Communications (COM) Port number the software assigned for the adapter (e.g., COM 10). This is the COM Port through which the CR3500 will connect.

To connect your reader, use the following steps:

  1. Power on the CR3500 reader by pressing one of the red buttons for one second to power on the reader.
  2. Scan the Reset to RF Factory Defaults Code (M684_01).
  3. Scan the Quick Connect Code you received or created from Code's website.
  4. The CR3500 will automatically connect to the computer. By default, the CR3500 will beep once after it connects and beep four times in a row if it did not connect.
  5. Scan the Save Settings Code (M188_02) if you want to save the wireless connection settings to the CR3500 so that the CR3500 will automatically try to connect wirelessly the next time it is powered on.

Example:
Reset to RF Factory Defaults QuickConnect Save Settings
Code Corporation CR3500 - To connect your reader, use the following steps: - 1
M684 01

Code Corporation CR3500 - To connect your reader, use the following steps: - 2
0003C92DB48F

Code Corporation CR3500 - To connect your reader, use the following steps: - 3
M188 02

1.9 - Bluetooth Radio Operation (Continued)

Radio Range and Transferring Data

The CR3500 radio is a Class 1 device. If connected to another Class 1 device the reader has roughly a 100 meter (300 feet) line of sight operating range. If connecting to a Class 2 or Class 3 device, the operating range may drop to match the lower range. Once a reader is connected, a serial application must be opened (HyperTerminal) unless CodeXML® Router is installed.

When the CR3500 detects the radio is out of range, the CR3500 will store data on the reader's non-volatile memory. The reader will continue to try and send data until radio is back in range. Once the data is sent the data will be erased from the reader's memory. The reader will continue to try and connect until it has reached the programmable radio time out setting.

The CR3500 Bluetooth protocol allows for two (2) forms of communication:

  1. Standard Bluetooth Reliability Mode (previously One Way Mode) - Communication between the reader and host, that does not require host acknowledgement. This mode is only recommended when connecting to a device well within its specified range or if connecting to a simple device (e.g., printer). There are two settings in this mode:

  2. Max Range (Default) - Greater range but data reliability is lower

  3. Max Reliability - Limits range but reliability is improved

RF Standard Bluetooth

Reliability Mode (Max Range)

Code Corporation CR3500 - Reliability Mode (Max Range) - 1
M127_01

RF Standard Bluetooth

Reliability Mode (Max Reliability)

Code Corporation CR3500 - Reliability Mode (Max Reliability) - 1
M128_01

Note: One Way Mode doesn't guarantee data integrity, and you may have data loss when operating in the fringes of radio range or in the presence of radio interference.

  1. Additional Bluetooth Reliability Mode (previously Two Way Mode) - This mode requires the implementation of software at the application level.* The reader receives confirmation via packet protocol verification and is 100% reliable. Data will be automatically retransmitted if necessary.

RF Additional Bluetooth

Reliability Mode

Code Corporation CR3500 - Reliability Mode - 1
M129 02

* Note: You will need either CodeXML® Router Software or a CodeXML® Bluetooth Modem on the PC side to use the Additional Bluetooth Reliability Mode.

If you are using the CodeXML® Bluetooth Modem, you must use RF Additional Bluetooth Reliability Mode.

1.9 - Bluetooth Radio Operation (Continued)

Permanently Establishing a Connection

Scan the Save Settings Code at the bottom of the page to make the RF settings (including which device to connect to) permanent on the reader:

Disconnecting from the Device

You may force disconnection by reading the disconnect code below (The CR3500 may not appear

disconnected in the slave Bluetooth connection manager for 10 – 15 seconds after the command is issued). The CR3500 will also disconnect after 90 seconds of inactivity (Note: You may change the radio sleep time out setting; however, it may reduce battery life).

Bluetooth Disconnect

Code Corporation CR3500 - Bluetooth Disconnect - 1

Reconnecting to the Device

If the device is saved in RF mode and has a save connection (save was performed while connected) it will automatically reconnect when:

  1. CR3500 is powered up
  2. CR3500 wakes from sleep mode
  3. CR3500 reads another code

1.9.2 - Bluetooth Radio Auto Connect

Auto Connect: After coming out of sleep mode or after powering up the CR3500 tries to auto connect with the last Bluetooth radio with which it was connected if the steps (previous) were followed (see Section 1.9.1 - Connecting with a Quick Connect Code). You may also re-connect by scanning a QuickConnect code.

Scan the following codes to enable or disable Auto Connect feature for the Bluetooth radio:

Bluetooth Radio Bluetooth Radio

Auto Connect: On (Default) Auto Connect: Off

Code Corporation CR3500 - - Bluetooth Radio Auto Connect - 1

Code Corporation CR3500 - - Bluetooth Radio Auto Connect - 2

1.9.3 - Bluetooth Radio Auto Disconnect

Note: Auto Connect should always be set to "On" if Auto Disconnect is set to "On". Otherwise the QuickConnect code would need to be re-scanned after every disconnect.

Auto Disconnect: This feature is used when multiple CR3500 readers are connecting to the same Bluetooth Radio. By enabling Auto Disconnect the CR3500 radio disconnects after each data transmission, allowing other radios to connect.

Scan the following codes to enable or disable Auto Disconnect feature for the Bluetooth radio:

Bluetooth Radio Bluetooth Radio

Auto Disconnect: On Auto Disconnect: Off (Default)

Code Corporation CR3500 - - Bluetooth Radio Auto Disconnect - 1

Code Corporation CR3500 - - Bluetooth Radio Auto Disconnect - 2

Code Corporation CR3500 - - Bluetooth Radio Auto Disconnect - 3

Save Settings

1.9.4 - Bluetooth Radio Time Out Settings

Scan the following codes to set the period of time before the Bluetooth Radio will go into sleep mode due to inactivity:

Note: Increasing the time before the reader will time out will decrease battery life.

90 Seconds (Default)
Code Corporation CR3500 - - Bluetooth Radio Time Out Settings - 1

5 Minutes
Code Corporation CR3500 - - Bluetooth Radio Time Out Settings - 2

10 Minutes
Code Corporation CR3500 - - Bluetooth Radio Time Out Settings - 3

15 Minutes
Code Corporation CR3500 - - Bluetooth Radio Time Out Settings - 4

30 Minutes
Code Corporation CR3500 - - Bluetooth Radio Time Out Settings - 5

1 Hour
2 Hours
Code Corporation CR3500 - - Bluetooth Radio Time Out Settings - 6

Code Corporation CR3500 - - Bluetooth Radio Time Out Settings - 7

1.9.5 - Bluetooth Radio Out of Range Notification Settings

Scan the following codes to enable a beep or vibrate notification when the radio goes out of range:

Bluetooth - Out of Range

Bluetooth - Out of Range

Beep: On

Notify with Vibrate: On

Code Corporation CR3500 - - Bluetooth Radio Out of Range Notification Settings - 1

Code Corporation CR3500 - - Bluetooth Radio Out of Range Notification Settings - 2

Bluetooth - Out of Range

Bluetooth - Out of Range

Vibrate & Beep: On

Vibrate and/or Beep: Off (Default)

Code Corporation CR3500 - - Bluetooth Radio Out of Range Notification Settings - 3

Code Corporation CR3500 - - Bluetooth Radio Out of Range Notification Settings - 4

Note: This feature may also be utilized to remind users they are carrying a reader and help prevent users from walking away with a reader Bluetooth radio.

1.9.6 - Auto Save Last Bluetooth Address

If the reader is saved in the proper RF communication mode, enabling this setting will allow the reader to automatically save the last device to which it was connected, removing the need to scan the save setting after scanning the QuickConnect code.

Enable Auto Save
Disable Auto Save (Default)
Code Corporation CR3500 - - Auto Save Last Bluetooth Address - 1

Code Corporation CR3500 - - Auto Save Last Bluetooth Address - 2

Code Corporation CR3500 - - Auto Save Last Bluetooth Address - 3

Save Settings

1.9.7 - Configuration for Belkin Bluetooth Manager Software (Version 1.4.2.10)

In this version of the Belkin Bluetooth Manager software, you must disable the authentication feature to connect a Code Reader 3500. Follow the steps below:

  1. Double click on the Bluetooth icon in the system tray. In the My Bluetooth Places Screen, select Advanced Configuration.

5:13 PM figure 1

My Bluetooth Places File Edit View Bluetooth Favorites Tools Help Search For Devices Advanced Configuration Bluetooth Help Topics Bluetooth Exchange Folder Bluetooth Setup Wizard Address My Blue BELKIN belkin.com Bluetooth Tasks Bluetooth Setup Wizard View My Bluetooth services View devices in range View or modify configuration

figure 2

  1. Select the Local Services tab and double click on the Bluetooth Serial Port. Inder the General tab unselect the Secure Connection box. This disables the encryption feature and allows the CR3500 to connect to the Bluetooth adapter. Click Apply.

Bluetooth Configuration General Accessibility Discovery Local Services Client Applications Hardware Select the services that this computer will provide to other Bluetooth devices. Double-click a service name to set its security, start-up options and properties. Service Name Startup Secure Connection COM Port Audio Gateway Auto... Not Required Headset Auto... Not Required PIM Synchronization Auto... Required Fax Manu... Required File Transfer Auto... Required PIM Item Transfer Auto... Not Required Dial-up Networking Manu... Required Network Access Auto... Required Bluetooth Serial Port Auto. Required COM3 Properties... Add Serial Service Delete OK Cancel Apply Help

Bluetooth Properties General Notifications Bluetooth Serial Port Startup Automatically Secure Connection COM Port: COM3 OK Cancel Apply

figure 4
figure 3

1.9.7 - Configuration for Belkin Bluetooth Manager Software (Continued)

  1. Your local service Bluetooth Serial Port profile should now read "Not Required"

Bluetooth Configuration General Accessibility Discovery Local Services Client Applications Hardware Select the services that this computer will provide to other Bluetooth devices. Double-click a service name to set its security, start-up options and properties. Service Name Startup Secure Connection COM Port Audio Gateway Auto... Not Required Headset Auto... Not Required PIM Synchronization Auto... Required Fax Manu... Required File Transfer Auto... Required PIM Item Transfer Auto... Not Required Dial-up Networking Manu... Required Network Access Auto... Required Bluetooth Serial Port Auto... Not Required COM3 Properties... Add Serial Service Delete OK Cancel Apply Help

figure 5

  1. Open the "Accessibility" Tab and verify that "All Devices" are allowed to connect (this is the default setting). You should now be able to connect your Code Reader 3500.

Bluetooth Configuration General Accessibility Discovery Local Services Client Applications Hardware ✓ Let other Bluetooth devices discover this computer. Devices allowed to connect to this computer Allow: All devices. Select the devices that may access this computer. Add Device Delete In addition to a visual notification, you may select an audio notification when a PIN code is requested. Select audio file... OK Cancel Apply Help

figure 6

1.9.8 - Configuration for Toshiba Bluetooth Stack Instructions

  1. Navigate to the Control Panel and Open the Bluetooth Local COM Port Icon.

Bluetooth Local COM Existing COM Ports: Port Description Owner COM6 Toshiba BT Port (COM6) LocalCOM-Client COM7 Toshiba BT Port (COM7) LocalCOM-Server[SerialPort(TOSHIBA Loc COM10 Toshiba BT Port (COM10) Information Exchanger COM11 Toshiba BT Port (COM11) Information Exchanger COM12 Toshiba BT Port (COM12) Information Exchanger COM13 Toshiba BT Port (COM13) Information Exchanger COM14 Toshiba BT Port (COM14) Information Exchanger COM20 Toshiba BT Port (COM20) HSP Manager COM21 Toshiba BT Port (COM21) HSP Manager COM22 Toshiba BT Port (COM22) HFP Manager COM40 Toshiba BT Port (COM40) BluetoothSettings Add Delete OK

  1. Identify the Appropriate Com Port owned by the LocalCOM-Server[SerialPort(TOSHIBA LocalCOM)] Owner.

  2. Right Click on the Blutooth Manager Tray Icon and selection "Options", you can identify your Device Address here, in this example 00:1B:FC:EF:3F:79

Options General Security Bluetooth Information Exchanger Other Diagnostics Device Information Device Name: MC5DEMO Device Address: 00:1B:FC:EF:3F:79 Device Type: Laptop Detail... Tray Icon Hide Bluetooth Radio Power Radio is enabled Click Button to Disable Enable Bluetooth Services Bluetooth Information Exchange Service PAN Networking Service Enable DHCP Service Bluetooth COM Port Service AV Remote Control Service OK Cancel Apply

1.9.8 - Configuration for Toshiba Bluetooth Stack Instructions (Continued)

3a. Go to http://www.codecorp.com/bdaddr.php and create a QuickConnect code using the address from Step 3. Use the CodeXML® Router/ 2-way applications section if CodeXML® Router will be installed, or create a QuickConnect Code using the section for Serial Applications.

  1. Optional – To remove the Passkey dialogue when connecting, Select the Security TAB and Select Custom Level.

Options General Security Bluetooth Information Exchanger Other Diagnostics Bluetooth security level Custom Custom settings -To change the settings, click the Custom button. -To use the recommended settings, click the Default button. File Transfer Password Custom Level... Default Level Delete Paired Device Information All or selected pairing informations with the remote device is deleted. View Paired Devices... Delete All OK Cancel Apply

1.9.8 - Configuration for Toshiba Bluetooth Stack Instructions (Continued)

4a. Uncheck the settings under the Security Setting of Serial Port (SPP).

Security Settings Settings: Performing authentication and encryption (Client) Security Setting of Serial Port (SPP) Performing authentication and encryption (Server) Performing authentication and encryption (Client) Security Setting of Headset (HSP/HFP) Performing authentication and encryption (Server) Performing authentication and encryption (Client) Security Setting of Personal Area Network (PAN) Performing authentication and encryption (Server) Performing authentication and encryption (Client) Security Setting of Mouse (HID) Performing authentication and encryption (Server) Performing authentication and encryption (Client) Security Setting of Audio (A2DP) Performing authentication and encryption (Server) File Transfer Password Confirm the remote device's password when this device is connected. Reset OK Cancel

  1. Install the CodeXML® Router Software to the Device on the Appropriate COM Port. Reboot the PC and then scan your QuickConnect code to connect. Please note that the Toshiba Stack does not allow a device to connect until the Com Port is opened. CodeXML® Router must be installed or the serial application must be started before the QuickConnect Code is read.
  2. Scan the QuickConnect Code generated in step 3. If step 4 was not done, Windows will prompt for a Passkey. The default Passkey is "12345678".

1.9.9 - Configuration for Microsoft Bluetooth Stack Instructions

  1. Right click on the Microsoft Bluetooth Stack system tray icon, select "Open Bluetooth Settings".

  2. Go to the "Hardware" tab and select the "Generic Bluetooth Radio" and then click "Properties". Next select the "Advanced" tab. Note the Address. For the example show below it is 00:17:9a:2b:69:bb.

Bluetooth Devices Devices Options COM Ports Hardware Devices: Name Type Microsoft Bluetooth Enumerator Bluetooth ... Generic Bluetooth Radio Device Properties Manufacturer: Cambridge Silicon Location: Location 0 (USB Device) Device Status: This device is w Trouble OK Generic Bluetooth Radio Properties General Advanced Driver Radio Information: Name CODE LAPTOP Address: (00:17.9e2b69 tbl) Manufacturer Id: 10 HCI version 3, revision 1915; LMP version 3, subversion Default OK Cancel S/S_21_Pe... IHC C00640_00... usfFirmware... Lht usbrid_106... Reader Setup Utility 1002450_30... start 3:12 PM

1.9.9 - Configuration for Microsoft Bluetooth Stack Instructions (continued)

2a. Go to http://www.codecorp.com/bdaddr.php and create a QuickConnect code using the address from step

  1. Use the CodeXML® Router/ 2-way applications section if CodeXML® Router will be installed, otherwise create a QuickConnect Code using the section for Serial Applications.

  2. Under "COM Ports" tab, select "Add". In Add COM Port dialog box, select Incoming, click OK. Windows Installs driver and create a Bluetooth COM Port. Note the COM port number.

VMODUST.COM VMODUST_01 VMODUST_02 VMODUST_03 VMODUST_04 VMODUST_05 VMODUST_06 VMODUST_07 VMODUST_08 VMODUST_09 VMODUST_10 VMODUST_11 VMODUST_12 VMODUST_13 VMODUST_14 VMODUST_15 VMODUST_16 VMODUST_17 VMODUST_18 VMODUST_19 VMODUST_20 VMODUST_21 VMODUST_22 VMODUST_23 VMODUST_24 VMODUST_25 VMODUST_26 VMODUST_27 VMODUST_28 VMODUST_29 VMODUST_30 VMODUST_31 VMODUST_32 VMODUST_33 VMODUST_34 VMODUST_35 VMODUST_36 VMODUST_37 VMODUST_38 VMODUST_39 VMODUST_40 VMODUST_41 VMODUST_42 VMODUST_43 VMODUST_44 VMODUST_45 VMODUST_46 VMODUST_47 VMODUST_48 VMODUST_49 VMODUST_50 VMODUST_51 VMODUST_52 VMODUST_53 VMODUST_54 VMODUST_55 VMODUST_56 VMODUST_57 VMODUST_58 VMODUST_59 VMODUST_60 VMODUST_61 VMODUST_62 VMODUST_63 VMODUST_64 VMODUST_65 VMODUST_66 VMODUST_67 VMODUST_68 VMODUST_69 VMODUST_70 VMODUST_71 VMODUST_72 VMODUST_73 VMODUST_74 VMODUST_75 VMODUST_76 VMODUST_77 VMODUST_78 VMODUST_79 VMODUST_80 VMODUST_81 VMODUST_82 VMODUST_83 VMODUST_84 VMODUST_85 VMODUST_86 VMODUST_87 VMODUST_88 VMODUST_89 VMODUST_90 VMODUST_91 VMODUST_92 VMODUST_93 VMODUST_94 VMODUST_95 VMODUST_96 VMODUST_97 VMODUST_98 VMODUST_99 VMODUST_100 Device Options COM Ports Hardware This computer is using the COM (email) ports listed below. To determine whether you need a COM port, read the documentation that came with your Bluetooth device. Port Direction Name Add COM Port Select the type of COM (serial) port that you want to add: • Increasing (device initiates the connection) • Outgoing (computer initiates the connection) Device that will use this COM ports Browse... Service: Learn more about Bluetooth device COM ports. OK Cancel MicrosoftBT.doc - Mic... S:\13\PM

  1. Install the CodeXML® Router Software to the Device on the Appropriate COM Port. Reboot the PC and then scan your QuickConnect code to connect. Please note that the Window Stack does not allow a device to connect until the Com Port is opened. CodeXML® Router must be installed or the serial application must be started before the QuickConnect Code is read.

  2. Scan the QuickConnect Code generated in step 3. Windows will prompt for a Passkey. The default Passkey is "12345678".

1.9.10 - Installing CodeXML® Router Bluetooth Edition for Windows

  1. Insert the Code Router Bluetooth Edition for Windows CD into your PC's CD drive. The CD will automatically begin the installation process. When you get to the screen pictured below, please enter the CD Serial # Key found on the card included in the CD case.

Enter Installation Serial Number Please enter the 20 digit serial number that came with your installer CD. Enter alphanumeric characters (letters and numbers) only. You can use lower or upper case letters. < Back Next > Cancel

  1. When you get to the screen pictured below, please choose from the appropriate settings. For a description of each setting, please see Chapter 3. If connecting via Bluetooth radio, you will need to know the Virtual COM port number your Bluetooth software has assigned (see Frequently Asked Questions). If you wish to enable the AutoDownload feature please check the appropriate box in the next screen. Finish the installation process and restart your computer.

Hardware and Application Interface Type Selection The Code Reader may be attached to Bluetooth Adapter Virtual Serial Port COH1: Serial Port COM1 Universal Serial Bus (USB) Application receives data through Keyframes Encoding Extended ASCII [default] Code page number Code/All Client Application Serial Port Extended ASCII (default) UTF7 UTF8 Shift J/S Code page number COM1 < Back Next > Cancel

  1. After restarting your computer, you will see a blue "arrows" icon in the system tray of your computer. CodeXML® Router was successfully installed.

1:52 PM

1.10 - Targeting and Reading Techniques

The CR3500 utilizes digital camera technology to take a picture of a symbol. Once an image is captured, the CR3500 utilizes advanced decoding algorithms to extract data from the captured image.

The CR3500 is available as a palm-held reader or users may purchase a handle (available in various types).

The palm held reader features left and right triggers. These triggers may be programmed to perform various features. The reader is shipped with the left trigger and right trigger functioning as a decode symbol command.

Each handle has a trigger on the grip. The two triggers on the top of the reader also work when the handle is attached (Figure 1.23).

Trigger Handle Trigger

Figure 1.23

To read a bar code with the CR3500:

  1. The CR3500 features omnidirectional decoding. Center the symbol in any orientation within the targeting line pattern (figure 1.24).

1 23456 78912 8

Figure 1.24

Note: The CR3500 can read a bar code that is not centered or aligned; however, the CR3500 performs best when a code is aligned. If two (2) bar codes are within the imagers decode zone, the CR3500 will decode the symbol closest to the center of the targeting line.

  1. The CR3500 was developed to decode both very small 2-dimensional symbols and larger 1-dimensional symbols.
    The reader has an innovative dual field decode zone. The CR3500 DECODES ONLY THE WIDE FIELD BY DEFAULT. By default, the reader will focus on wide field for larger codes (optimal focal point 3.3 inches). The reader can be programmed to focus on high density for smaller codes (optimal focal point is 3.3 inches).
  2. Hold the CR3500 still - DO NOT SWIPE OR MOVE THE READER. Press the trigger until the CR3500 beeps, indicating the code has been successfully decoded.
  3. The reader may be optimized to your specific environment by scanning codes in Chapter 2.

1.11 - Imager Field Selection and Resolution

The CR3500's dual field optical system may be modified based on your scanning environment.

The 1.3 Million Pixel imager is divided into wide field and high density decode zones. In each zone the resolution is 1024 x 640 pixels (see Figure 1.25).

If only the high density field is used (small symbols), the wide field image can be ignored. If only the wide field is used (large symbols), the high density field can be ignored. Further optimization may be obtained by "windowing" the field to a smaller area. BY DEFAULT, THE CR3500 DECODES ONLY THE WIDE FIELD.

1024 Wide 640 High Density SXGA Imaging Area

Figure 1.25

1.12 - Decode Zone

Code Corporation CR3500 - - Decode Zone - 1

scatter | Image | Resolution (in/15.2 cm) | Target Image Quality (mil) | |-------|--------------------------|----------------------------| | Imager | 0.0 | 0.0 | | 20.5 mil DataMatrix | ~3.0 | 20.5 mil | | 6.3 mil DataMatrix | ~3.0 | 6.3 mil | | 5.4 mil DataMatrix | ~3.0 | 5.4 mil | | 7.5 mil Code 39 8 Char | ~4.0 | 7.5 mil | | 10.5 mil GS1 DataBar Stacked or 13 Char (Formerly RSS) | ~4.0 | 10.5 mil | | 12.5 mil Code128 8 Char | ~4.0 | 12.5 mil | | Wide Field | ~6.0 | 3.0 / 7.6 cm | | High Density Field | ~6.0 | 2.0 / 5.1 cm | | Optimal Focus | ~4.0 | 0.0 / 0.0 cm | | PDF417 | ~4.0 | 5.8 mil | | Color Scale | 2.0 - 6.0 cm | 20 - 76 cm |

Figure 1.26

Chapter 2 - Optimization and Trigger Programming

2.1 - Introduction

By defining if you are scanning large, small, high denisty or low density types of symbology(s), the CR3500 has options that will maximize decoding speed.

The chart below shows options that will improve performance based on parameters listed in each box.

SXGA

Both FieldsSBHigh Density CodesStandard Density CodesSmall to Large Codes
High Density FieldSHHigh Density CodesSmall Size2D
Wide FieldSWStandard Density CodesMedium to Large Codes

The CR3500 is easily customizable; each trigger can be independently programmed for different behavior.

High Density Field: The High Density Field can decode small bar codes. It has an optimal focal point of 3.3" (83.33mm) away from the lens of the reader. See Figure 1.27 for optimal read distances.

Wide Field: The Wide Field can decode standard size bar codes. It has an optimal focal point of 3.3" (83.33 mm) away from the lens of the reader.

The following tables provide readable codes to program all or individual triggers to perform within different parameters. See Figure 1.28 for optimal read distances. The following tables provide the code to program all or individual triggers to perform with different parameters.

2.2 - Global Trigger Optimization Matrix

SXGA

Both Fields

Code Corporation CR3500 - - Global Trigger Optimization Matrix - 1

High Density Field

Code Corporation CR3500 - - Global Trigger Optimization Matrix - 2

Wide Field

Code Corporation CR3500 - - Global Trigger Optimization Matrix - 3

2.3 - Left Trigger Optimization Matrix

SXGA

Both Fields

Code Corporation CR3500 - - Left Trigger Optimization Matrix - 1

High Density Field

Code Corporation CR3500 - - Left Trigger Optimization Matrix - 2

Wide Field

Code Corporation CR3500 - - Left Trigger Optimization Matrix - 3

2.4 - Left Trigger Programming

Scan the following codes to set the left trigger functionality:

Left Trigger Take Picture

Code Corporation CR3500 - - Left Trigger Programming - 1
M179 01

2.5 - Right Trigger Optimization Matrix

SXGA

Both Fields

Code Corporation CR3500 - - Right Trigger Optimization Matrix - 1

High Density Field

Code Corporation CR3500 - - Right Trigger Optimization Matrix - 2

Wide Field

Code Corporation CR3500 - - Right Trigger Optimization Matrix - 3

2.6 - Right Trigger Programming

Scan the following codes to set the right trigger functionality:

Right Trigger Take Picture

Code Corporation CR3500 - - Right Trigger Programming - 1
M186 01

Code Corporation CR3500 - - Right Trigger Programming - 2

Save Settings

2.7 - Handle Optimization Matrix

SXGA

Both Fields

Code Corporation CR3500 - - Handle Optimization Matrix - 1

High Density Field

Code Corporation CR3500 - - Handle Optimization Matrix - 2

Wide Field

Code Corporation CR3500 - - Handle Optimization Matrix - 3

2.8 - Handle Trigger Programming

Scan the following codes to turn picture taking mode on/off:

Handle Trigger Take Picture

Code Corporation CR3500 - - Handle Trigger Programming - 1

2.9 - Continuous Trigger Optimization Matrix

SXGA

Both Fields

Code Corporation CR3500 - - Continuous Trigger Optimization Matrix - 1

High Density Field

Code Corporation CR3500 - - Continuous Trigger Optimization Matrix - 2

Wide Field

Code Corporation CR3500 - - Continuous Trigger Optimization Matrix - 3

2.10 - Continuous Scan

Scan the following codes to turn continuous scanning on/off:

Off (Default) On

Code Corporation CR3500 - - Continuous Scan - 1
M141 02

Code Corporation CR3500 - - Continuous Scan - 2
M138 02

2.11 - Continuous Scan Settings

2.11.1 - Continuous Scan - Sleep Time Out

Scan one of the codes below to set the amount of time a cabled CR3500 will operate in continuous scan mode, without a decode, before entering sleep mode:

Cabled - 2 hours (Default) Cabled - Always

Code Corporation CR3500 - Cabled - 2 hours (Default) Cabled - Always - 1
M136 01

Code Corporation CR3500 - Cabled - 2 hours (Default) Cabled - Always - 2
M137 01

Scan one of the codes below to set the amount of time an uncabled CR3500 will operate in continuous scan mode before entering sleep mode:

Uncabled - 5 minutes (Default) Uncabled - 15 Minutes Uncabled - 30 Minutes

Code Corporation CR3500 - Uncabled - 5 minutes (Default) Uncabled - 15 Minutes Uncabled - 30 Minutes - 1
M145 01

Code Corporation CR3500 - Uncabled - 5 minutes (Default) Uncabled - 15 Minutes Uncabled - 30 Minutes - 2
M146_01

Code Corporation CR3500 - Uncabled - 5 minutes (Default) Uncabled - 15 Minutes Uncabled - 30 Minutes - 3
M147_01

Note: This function is only recommended for short term use because of battery consumption.

2.11.2 - Continuous Scan - Trigger Delays

Scan the following codes to set delay time between scans:

0 Seconds (Default) 1 Second 3 Seconds

Code Corporation CR3500 - Seconds (Default) 1 Second 3 Seconds - 1
M142_01

Code Corporation CR3500 - Seconds (Default) 1 Second 3 Seconds - 2
M143 01

Code Corporation CR3500 - Seconds (Default) 1 Second 3 Seconds - 3
M144 01

2.11.3 - Continuous Scan - Duplicate Scan Suppression

Scan the following codes to set the period of time during which duplicate codes are ignored:

0 Seconds (Default) 1 Second 3 Seconds

Code Corporation CR3500 - Seconds (Default) 1 Second 3 Seconds - 1
M222_01

Code Corporation CR3500 - Seconds (Default) 1 Second 3 Seconds - 2
M223_01

Code Corporation CR3500 - Seconds (Default) 1 Second 3 Seconds - 3
M224_01

2.12 - Motion Detection Scan Settings

Scan the following codes to set the reader to read when it detects motion in its scanning zone:

Motion Detection On Motion Detection Off

Code Corporation CR3500 - Motion Detection On Motion Detection Off - 1
M701_01

Code Corporation CR3500 - Motion Detection On Motion Detection Off - 2
M702_01

Chapter 3 - CR3500 Programming: Symbology Settings

3.1 - Aztec Symbology

Scan the following codes to enable/disable Aztec symbology settings:

Aztec On

Aztec Off (Default)

Sample Aztec Code

Code Corporation CR3500 - - Aztec Symbology - 1

Code Corporation CR3500 - - Aztec Symbology - 2

QR code image containing encoded data, no visible human-readable text

3.2 - Codabar Symbology

Scan the following codes to enable/disable Codabar symbology settings:

Codabar On (Default)

Codabar Off

Sample Codabar

Code Corporation CR3500 - - Codabar Symbology - 1

Code Corporation CR3500 - - Codabar Symbology - 2

A123456789A

3.3 - Codablock F Symbology

Scan the following codes to enable/disable Codablock F symbology settings:

Codablock F On

Codablock F Off (Default)

Sample Codablock F Code

Code Corporation CR3500 - - Codablock F Symbology - 1

Code Corporation CR3500 - - Codablock F Symbology - 2

Code Corporation CR3500 - - Codablock F Symbology - 3

Note: When Codablock F and Code 128 decoding are enabled, there is some danger of mistakenly decoding a damaged Codablock F symbol as a Code 128 symbol. Therefore, Code 128 decoding should be disabled when Codablock F decoding is enabled.

3.4 - Code 11 Symbology

Scan the following codes to enable/disable Code 11 symbology settings:

Code 11 On (Default)

Code 11 Off

Code 11 Checksum 1 digit

Code Corporation CR3500 - - Code 11 Symbology - 1

Code Corporation CR3500 - - Code 11 Symbology - 2

Code Corporation CR3500 - - Code 11 Symbology - 3

Code 11 Checksum 2 Digit & Stripped from Result

Code 11 Checksum 1 Digit & Stripped from Result

Code Corporation CR3500 - - Code 11 Symbology - 4

Code Corporation CR3500 - - Code 11 Symbology - 5

Code 11 Sample with 1 Checksum Digit

Black and white barcode image with vertical lines on both sides

Code Corporation CR3500 - - Code 11 Symbology - 7

Save Settings

3.5 - Code 39 Symbology

Scan the following codes to enable/disable Code 39 symbology settings:

Code 39 On (Default)

Code Corporation CR3500 - - Code 39 Symbology - 1
M235 01

Code 39 Off

Enable Checksum

Code Corporation CR3500 - - Code 39 Symbology - 2
M234 01

Disable Checksum (Default) Enable Checksum and Strip From Result

Code Corporation CR3500 - - Code 39 Symbology - 3
M236 01

Enable Checksum and Strip From Result

Code Corporation CR3500 - - Code 39 Symbology - 4
M238 01

Code 39 Extended Full ASCII On Code 39 Extended Full ASCII Off (Default)

Code Corporation CR3500 - - Code 39 Symbology - 5
M233 01

Code 39 Extended Full ASCII Off (Default)

Code Corporation CR3500 - - Code 39 Symbology - 6
M232 01

Code 39 Short Margin On Code 39 Short Margin Off (Default) Sample Trioptic Code 39

Code Corporation CR3500 - - Code 39 Symbology - 7
M390 01

Code 39 Short Margin Off (Default)

Code Corporation CR3500 - - Code 39 Symbology - 8
M389 01

123456

Code 39 Trioptic On Code 39 Trioptic Off Sample Code 39 Code

Code Corporation CR3500 - - Code 39 Symbology - 10
M671 01

Code 39 Trioptic Off

Code Corporation CR3500 - - Code 39 Symbology - 11
M670 01

*123456789*

3.6 - Code 93 Symbology

Scan the following codes to enable/disable Code 93 symbology settings:

Code 93 On (Default)

Code 93 Off

Sample Code 93 Code

Code Corporation CR3500 - - Code 93 Symbology - 1
M281 02

Code Corporation CR3500 - - Code 93 Symbology - 2

Code Corporation CR3500 - - Code 93 Symbology - 3
M280 01

Code Corporation CR3500 - - Code 93 Symbology - 4

3.7 - Code 128 Symbology

Scan the following codes to enable/disable Code 128 symbology settings:

Code 128 On (Default) Code 128 Off

Code Corporation CR3500 - - Code 128 Symbology - 1
M283 01

Code 128 Off

Code Corporation CR3500 - - Code 128 Symbology - 2
M282 01

Code 128 Short Margin On Code 128 Short Margin Off (Default) Sample Code 128 Code

Code Corporation CR3500 - - Code 128 Symbology - 3
M392 01

Code 128 Short Margin Off (Default)

Code Corporation CR3500 - - Code 128 Symbology - 4
M391 01

Code Corporation CR3500 - - Code 128 Symbology - 5
12345678912345

Code Corporation CR3500 - - Code 128 Symbology - 6
M188 02

Save Settings

C004387_07_CR3500_User_Manual

3.8 - Composite Symbologies

Scan the following codes to enable/disable Composite symbology settings:

Composite On

Composite Off (Default)

Code Corporation CR3500 - - Composite Symbologies - 1

Code Corporation CR3500 - - Composite Symbologies - 2

3.9 - Data Matrix Symbology

Scan the following codes to enable/disable Data Matrix symbology settings:

Rectangular Data Matrix On

Rectangular Data Matrix Off (Default)

Code Corporation CR3500 - - Data Matrix Symbology - 1

Code Corporation CR3500 - - Data Matrix Symbology - 2

Data Matrix Inverse On

Data Matrix Inverse Off (Default)

Code Corporation CR3500 - - Data Matrix Symbology - 3

Code Corporation CR3500 - - Data Matrix Symbology - 4

Enable improved reading capability for hard to decode datamatrix symbols

Disable improved reading capability for hard to decode datamatrix symbols (Default)

Code Corporation CR3500 - - Data Matrix Symbology - 5

Code Corporation CR3500 - - Data Matrix Symbology - 6

Sample Data Matrix Code

Sample Rectangular Data Matrix Code

Code Corporation CR3500 - - Data Matrix Symbology - 7

Code Corporation CR3500 - - Data Matrix Symbology - 8

3.10 - GoCode® Symbology

GoCode ^® is a miniature, two-dimensional (2-D) symbol. Developed to fit within a line of text, GoCode ^® features a multi-dimensional, adaptable matrix pattern that may be reproduced on virtually any surface. GoCode ^® is a private symbology and may be utilized by purchasing a runtime license through Code. GoCode ^® has many significant advantages over all common linear barcodes and 2-D symbols. Please contact Code for more information on the benefits of utilizing a private symbology.

Sample GoCode®

Code Corporation CR3500 - - GoCode® Symbology - 1

Code Corporation CR3500 - - GoCode® Symbology - 2

Save Settings

3.11 - Interleaved 2 of 5 Symbology

Scan the following codes to enable/disable Interleaved 2 of 5 symbology settings:

Int 2 of 5 On (Default)

Code Corporation CR3500 - - Interleaved 2 of 5 Symbology - 1
M244 01

Int 2 of 5 Off Int 2 of 5 Two Digits On

Code Corporation CR3500 - - Interleaved 2 of 5 Symbology - 2
M243 01

Code Corporation CR3500 - - Interleaved 2 of 5 Symbology - 3
M246 01

Int 2 of 5 Two Digits Off

Int 2 of 5 Four Digits On

Int 2 of 5 Four Digits Off

Code Corporation CR3500 - - Interleaved 2 of 5 Symbology - 4
M245_02

Code Corporation CR3500 - - Interleaved 2 of 5 Symbology - 5
M248_01

Code Corporation CR3500 - - Interleaved 2 of 5 Symbology - 6
M247_01

Sample Int 2 of 5 Code

Code Corporation CR3500 - - Interleaved 2 of 5 Symbology - 7
123456789

3.12 - Maxicode Symbology

Scan the following codes to enable/disable Maxicode symbology settings:

Maxicode On

Maxicode Off (Default)

Sample Maxicode

Code Corporation CR3500 - - Maxicode Symbology - 1
M289 04

Code Corporation CR3500 - - Maxicode Symbology - 2
M288_01

Code Corporation CR3500 - - Maxicode Symbology - 3

3.13 - Matrix 2 of 5 Symbology

Scan the following codes to enable/disable Matrix 2 of 5 symbology settings:

Matrix 2 of 5 On (Default)

Matrix 2 of 5 Off

Matrix 2 of 5 Sample

Code Corporation CR3500 - - Matrix 2 of 5 Symbology - 1
M675 01

Code Corporation CR3500 - - Matrix 2 of 5 Symbology - 2
M674 01

0 1 2 3 4 5 6 7 8 9

3.14 - Micro PDF417 Symbology

Scan the following codes to enable/disable micro PDF 417 symbology settings:

MicroPDF417 On

MicroPDF417 Off (Default)

Sample MicroPDF417

Code Corporation CR3500 - - Micro PDF417 Symbology - 1
M301 01

Code Corporation CR3500 - - Micro PDF417 Symbology - 2
M300 01

Code Corporation CR3500 - - Micro PDF417 Symbology - 3

Code Corporation CR3500 - - Micro PDF417 Symbology - 4
M188 02

Save Settings

3.15 - MSI Plessy Symbology

Scan the following codes to enable/disable MSI Plessy symbology settings:

MSI Plessy On

Code Corporation CR3500 - - MSI Plessy Symbology - 1

MSI Plessy Off

(Default)

Sample MSI Plessy

Code Corporation CR3500 - - MSI Plessy Symbology - 2

123456789

3.16 - NEC 2 of 5 Symbology

Scan the following codes to enable/disable NEC 2 of 5 symbology settings:

NEC 2 of 5 On (Default)

NEC 2 of 5 Off

Code Corporation CR3500 - - NEC 2 of 5 Symbology - 1

Code Corporation CR3500 - - NEC 2 of 5 Symbology - 2

3.17 - Optical Character Recognition (OCR)

The Code Reader can read Optical Character Recognition (OCR) texts. The following codes can be used to enable/disable this feature. Fonts supported include Passport, ISBN, Price, MICR13, and a user defined template:

Disable OCR (Default) Enable OCR

Code Corporation CR3500 - - Optical Character Recognition (OCR) - 1

Code Corporation CR3500 - - Optical Character Recognition (OCR) - 2

Purchase of OCR license required.

Note: See Reader Host Interface Document for more details.

3.18 - PDF 417 Symbology

Scan the following codes to enable/disable PDF 417 symbology settings:

PDF 417 On (Default)

PDF417 Off

Macro PDF 417 On

Code Corporation CR3500 - - PDF 417 Symbology - 1

Code Corporation CR3500 - - PDF 417 Symbology - 2

Code Corporation CR3500 - - PDF 417 Symbology - 3

Macro PDF 417 Off (Default) Sample PDF 417 Code

Code Corporation CR3500 - - PDF 417 Symbology - 4

Code Corporation CR3500 - - PDF 417 Symbology - 5

Code Corporation CR3500 - - PDF 417 Symbology - 6

Save Settings

3.19 - Pharmacode

For an explanation of Pharmacode settings and all programming codes please refer to Appendix G of the CR3500 User Manual. You may download the Appendix G at: http://www.codecorp.com/manuals.php

3.20 - Postal Symbologies

All postal code default settings are OFF. Scan the following codes to enable the appropriate Postal symbology:

Note: If you wish to change which Postal code is activated, you MUST first scan the disable all postal codes symbol and then scan your desired symbology.

Australian Post On

Code Corporation CR3500 - - Postal Symbologies - 1

Japan Post On

KIX

Code Corporation CR3500 - - Postal Symbologies - 2

Code Corporation CR3500 - - Postal Symbologies - 3

Planet On

Postnet On

Postnet and Planet On

Code Corporation CR3500 - - Postal Symbologies - 4

Code Corporation CR3500 - - Postal Symbologies - 5

Code Corporation CR3500 - - Postal Symbologies - 6

Royal Mail On

Disable All Postal Codes (Default) Sample Postnet Code

Scan the following codes to enable/disable QR Code symbology settings:

QR Code On

QR Code Off (Default)

Enable Checksum

Code Corporation CR3500 - - Postal Symbologies - 7

Code Corporation CR3500 - - Postal Symbologies - 8

Code Corporation CR3500 - - Postal Symbologies - 9

Disable Checksum (Default)

QR Code Inverse On

Both Inverse and Standard On

Code Corporation CR3500 - - Postal Symbologies - 10

Code Corporation CR3500 - - Postal Symbologies - 11

Code Corporation CR3500 - - Postal Symbologies - 12

All QR On (includes Micro QR)

Inverse QR and Micro QR On

Sample QR Code

Code Corporation CR3500 - - Postal Symbologies - 13

Code Corporation CR3500 - - Postal Symbologies - 14

Code Corporation CR3500 - - Postal Symbologies - 15

Sample Micro QR

Code Corporation CR3500 - - Postal Symbologies - 16

Code Corporation CR3500 - - Postal Symbologies - 17

Save Settings

3.22 - GS1 Data Bar (formerly RSS) Symbology

Scan the following codes to enable/disable GSS Data Bar (formerly RSS) symbology settings:

GS1 Data Bar Limited On

GS1 Data Bar 14 Truncated On

GS1 Data Bar 14 Stacked On

Code Corporation CR3500 - - GS1 Data Bar (formerly RSS) Symbology - 1

Code Corporation CR3500 - - GS1 Data Bar (formerly RSS) Symbology - 2

Code Corporation CR3500 - - GS1 Data Bar (formerly RSS) Symbology - 3

GS1 Data Bar Expanded On

All GS1 Data Bar On

All GS1 Data Bar Off (Default)

Code Corporation CR3500 - - GS1 Data Bar (formerly RSS) Symbology - 4

Code Corporation CR3500 - - GS1 Data Bar (formerly RSS) Symbology - 5

Code Corporation CR3500 - - GS1 Data Bar (formerly RSS) Symbology - 6

Sample RSS Limited Code

Sample RSS 14 Code

Code Corporation CR3500 - - GS1 Data Bar (formerly RSS) Symbology - 7

Barcode image containing machine-readable data with vertical lines and dots

Sample RSS 14 Truncated Code

Sample RSS 14 Stacked Code

Code Corporation CR3500 - - GS1 Data Bar (formerly RSS) Symbology - 9

Code Corporation CR3500 - - GS1 Data Bar (formerly RSS) Symbology - 10

Code Corporation CR3500 - - GS1 Data Bar (formerly RSS) Symbology - 11

Code Corporation CR3500 - - GS1 Data Bar (formerly RSS) Symbology - 12

Code Corporation CR3500 - - GS1 Data Bar (formerly RSS) Symbology - 13

3.23 - Telepen Symbology

Scan the following codes to enable/disable Telepen symbology settings:

Telepen On - Default

Telepen Off

Sample Telepen

Code Corporation CR3500 - - Telepen Symbology - 1

Code Corporation CR3500 - - Telepen Symbology - 2

Code Corporation CR3500 - - Telepen Symbology - 3

3.24 - UPC/EAN/JAN

Scan the following codes to enable/disable UPC/EAN/JAN symbology settings:

UPC On (Default)

UPC Off

UPC Short Margin Enabled

Code Corporation CR3500 - - UPC/EAN/JAN - 1

Code Corporation CR3500 - - UPC/EAN/JAN - 2

Code Corporation CR3500 - - UPC/EAN/JAN - 3

UPC Short Margin Disabled (Default)

UPC-E Expansion On

UPC-E Expansion Off

Code Corporation CR3500 - - UPC/EAN/JAN - 4

Code Corporation CR3500 - - UPC/EAN/JAN - 5

Code Corporation CR3500 - - UPC/EAN/JAN - 6

Sample UPC A Code

1 23456 78912 8

Code Corporation CR3500 - - UPC/EAN/JAN - 8

Save Settings

Chapter 4 - Reader Feedback and Special Settings

4.1 - Volume and Vibration Settings

Scan the following codes to set vibration mode:

Vibrate On / Beep On
Code Corporation CR3500 - - Volume and Vibration Settings - 1
M107 01

Vibrate On / Beep Off
Code Corporation CR3500 - - Volume and Vibration Settings - 2
14000 01

Vibrate Off / Beep On (Default)
Code Corporation CR3500 - - Volume and Vibration Settings - 3
M108 01

Scan the following codes to set your reader:

Beep Off
Beep Low
Beep High (Default)
Code Corporation CR3500 - - Volume and Vibration Settings - 4

Code Corporation CR3500 - - Volume and Vibration Settings - 5

Code Corporation CR3500 - - Volume and Vibration Settings - 6

Scan the following codes to set the volume for keypad button press sounds:

Off (Default)
Low
Medium
High
Code Corporation CR3500 - - Volume and Vibration Settings - 7

Code Corporation CR3500 - - Volume and Vibration Settings - 8

Code Corporation CR3500 - - Volume and Vibration Settings - 9

Code Corporation CR3500 - - Volume and Vibration Settings - 10

4.2 - Code Readability Index

The Readability Index provides a measurement of a specific symbol's ease or difficulty to be decoded by the CR3500. The Readability Index is specific to the CR3500, and should not be confused with a verification quality measurement.

The Readability Index is a blend of information obtained from the internal operations of the decoding algorithm pertaining to contrast, symbology construct, error detection, forward error correction (if applicable), and other symbology-specific characteristics.

The Readability Index is a score on a scale of 01 (very poor) to 100 (very readable). Due to differences based on motion, skew, reflection, focus, and ambient lighting, the Readability Index on the same symbol may vary somewhat from read to read. However, a poor contrast or damaged symbol will score lower than a high contrast undamaged symbol. The Readability Index can be used as a quick check on the reliability of label generation or marking systems. When used in conjunction with the CR3500 stand (or fixed mount positioning) which fixes the distance from the reader to the symbol, and constant ambient light, the Readability Index provides a symbol quality assurance tool and check point for feedback to an overall label or marking quality control system.

Code Readability Index Rule:
Black and white QR code image containing encoded data

M061_02

Readability Index Output Enable: Readability Index Output Disable:
Code Corporation CR3500 - - Code Readability Index - 2

Code Corporation CR3500 - - Code Readability Index - 3

Each time a data symbol is read, the index will be output, followed by a comma, (,) followed by the decoded data. The reader will store the rule and reset, but will not output the Readability Index until the Readability Index Output Enable code is read. The Reader will continue to output the Readability Index upon every read until disabled, either by reset or by reading the Readability Index Output Disable code.

4.3 - Backlight Intensity Settings

Scan the following codes to set the intensity of the CR3500's backlight with High being the brightest and Low being the dimmest:

Low

Med - Default

High

Code Corporation CR3500 - - Backlight Intensity Settings - 1
M678_03

Code Corporation CR3500 - - Backlight Intensity Settings - 2
M679_03

Code Corporation CR3500 - - Backlight Intensity Settings - 3
M680 03

4.4 - Backlight Timeout Settings

Scan the following codes to set the backlight settings:

Backlight Off

3 seconds (Default)

6 seconds

10 seconds

Code Corporation CR3500 - - Backlight Timeout Settings - 1
M686 05

Code Corporation CR3500 - - Backlight Timeout Settings - 2
M681 03

Code Corporation CR3500 - - Backlight Timeout Settings - 3
M682 03

Code Corporation CR3500 - - Backlight Timeout Settings - 4
M683 03

4.5 - Targeting Settings

Scan the following codes to turn targeting on/off:

On (Default)

Off

Code Corporation CR3500 - - Targeting Settings - 1
M055 01

Code Corporation CR3500 - - Targeting Settings - 2
M054 01

4.6 - Reader Power Off Settings

Scan the following codes to set the amount of time before a reader powers off:

1 Hour

2 Hours - Default

4 Hours

Code Corporation CR3500 - - Reader Power Off Settings - 1
M691 02

Code Corporation CR3500 - - Reader Power Off Settings - 2
M688 02

Code Corporation CR3500 - - Reader Power Off Settings - 3
M689 02

4.7 - Reader ID and Firmware Version

To find out the Reader ID and firmware version, open a text editor program (i.e., Notepad, Microsoft Word, etc.) and read the following code:

Reader ID and Firmware

Code Corporation CR3500 - - Reader ID and Firmware Version - 1

M153_01

You will see a text string indicating your firmware version and CR3500ID number (see below):

Xap/iVVVVWWWWXXXXSSSSSSSSSPXX-XX+XXX

Xap/i - Code Internal ID (not applicable)

VVVV is the application firmware version number

WWW is the bootloader firmware version number

XXXX is the radio firmware version number

SSSSSSSSS Reader's serial number (ten digits)

P is "A" if running firmware is the application, "B" if BootLoader

XXX-XX+XX - Internal ID (not applicable)

Example: Xap/i3000300006040010002363A06D-SD+SQ

Note: Code will periodically release new firmware for CR3500 readers. For information on latest firmware versions, call Code at (801) 495-2200. To upgrade firmware, please visit our website at http://www.codecorp.com/codesupport/html and follow instructions provided.

4.8 - Reader Settings Lock

To lock or unlock the current settings on your reader please scan the codes below:

Reader Settings Locked Reader Settings Unlocked

Code Corporation CR3500 - - Reader Settings Lock - 1

Code Corporation CR3500 - - Reader Settings Lock - 2

NOTE: Prefix and Suffix programming codes, memory transfer and delete commands, "Clear All CodeXML® Rules" and "Suffix -Erase/None" commands are not locked by this feature.

4.9 - Time Stamp Settings

CR3500 has a battery-powered real time clock embedded in the reader. When enabled, the time stamp will be a prefix to the data. Time stamping continues until disabled. The time stamp will be shown in the following format: YYYY-MM-DD HH:MM:SS

On Off (Default)

Code Corporation CR3500 - - Time Stamp Settings - 1
M706 02

Code Corporation CR3500 - - Time Stamp Settings - 2
M707 03

Note: Turning on the time stamp feature will cause the reader to re-start. Make sure previous settings have been saved prior to scanning the code or you will lose unsaved settings.

This mode can be used to establish a permanent connection between the reader and a CodeXML ^® modem,

Prepare the reader to communicate in 'RF Comm Mode' by scanning the QuickConnect code on the paired modem to which you wish to establish a permanent link. Listen for the single beep to verify the connection acknowledgement. Scan the Lockout Link Mode code (see below). Set appropriate timeout settings, if applicable (see Section 1.4.5).

To reassign a permanent connection to a different reader, scan the unlock link code. Using the 'new' reader' follow the directions outlined in the previous paragraph.

Lockout Link Mode Unlock Link Mode

Code Corporation CR3500 - - Lock-out Link Mode - 1
M710 02

Code Corporation CR3500 - - Lock-out Link Mode - 2
M711_01

Chapter 5 - Advanced Decode Performance

5.1 - Set Targeting Zone Tolerances

The targeting tolerance is the zone around the green LED which is eligible for decoding. The values of each of the following codes are the percent tolerance based on the size of the barcode. As the targeting tolerance becomes smaller the targeting green LED must be more centered in the symbol being read. Conversely, as the targeting tolerance gets larger there is less precision needed with the green LED. If there is more than one decodable code in the field of the, the symbol closest to the targeting green LED will be decoded.

Three images showing a hand holding a mobile phone with visible screen and green laser beam, illustrating the use of a scanning device.

Too far from code.

Too close to code.

Optimal distance from code is 3.3" (85mm).

50 Most Accurate
Code Corporation CR3500 - - Set Targeting Zone Tolerances - 2

75
100
125
Code Corporation CR3500 - - Set Targeting Zone Tolerances - 3

Code Corporation CR3500 - - Set Targeting Zone Tolerances - 4

Code Corporation CR3500 - - Set Targeting Zone Tolerances - 5
1600 (Default) Least Accurate

150
200
400
Code Corporation CR3500 - - Set Targeting Zone Tolerances - 6

Code Corporation CR3500 - - Set Targeting Zone Tolerances - 7

Code Corporation CR3500 - - Set Targeting Zone Tolerances - 8

Code Corporation CR3500 - - Set Targeting Zone Tolerances - 9

5.2 - Windowing

If only one size of bar code is being scanned in an application, the CR3500 can be optimized to reduce processing time by adjusting the viewing area within the field of view of the image.

By reducing the vertical window value of the imager to 200 pixels, 1-D codes are processed more quickly. Because only a horizontal strip of a 1-D code is needed to be decoded, using a narrow strip of the imager is all that is needed. The area above and below the 200 pixels, which is always in the center of the imager, is ignored. This approach reduces the number of pixels that must be processed.

Windowing can improve the processing time of 1D and 2D codes.

You may negatively impact reader performance if the window size is too small. If it is necessary to have the reader farther away than normal to read the code, the window may be too small.

Reading other types of codes, especially large codes, may be difficult while using this setting.

Code Corporation CR3500 - - Windowing - 1

5.2 - Windowing (Continued)

Users may optimize the CR3500 decode zone if their application only requires one bar code format. If the size and density of the bar codes to be scanned are consistent, please select the setting below that best describes your environment.

1-Dimensional Codes ONLY (1024 X 200 pixels)

Code Corporation CR3500 - 1-Dimensional Codes ONLY (1024 X 200 pixels) - 1
M209_01

Caution: It may be more difficult to read other codes while in this setting. You must have the reader farther away than normal.

Small 2-Dimensional Codes (480 x 480 pixels)

Code Corporation CR3500 - Small 2-Dimensional Codes (480 x 480 pixels) - 1
M210 01

Medium 2-Dimensional Codes (512 x 512 pixels)

Code Corporation CR3500 - Medium 2-Dimensional Codes (512 x 512 pixels) - 1
M211 01

Large 2-Dimensional Codes (640 x 640 pixels) Reset to Default Setting (1024 X 640 pixels)

Code Corporation CR3500 - Large 2-Dimensional Codes (640 x 640 pixels) Reset to Default Setting (1024 X 640 pixels) - 1
M212_01

Code Corporation CR3500 - Large 2-Dimensional Codes (640 x 640 pixels) Reset to Default Setting (1024 X 640 pixels) - 2
M213_01

5.3 - Mirror Decoding

Scan the following codes to enable/disable the mirroring feature:

On

Off (Default)

Code Corporation CR3500 - - Mirror Decoding - 1
M182 01

Code Corporation CR3500 - - Mirror Decoding - 2
M181 02

Note: The Mirroring feature allows the CR3500 to read codes as they are seen through a mirror (inversed 180°). If the Mirroring feature is enabled, non-mirrored reading ability will be disabled.

5.4 - Anti-Glare

Anti-glare technology improves performance on highly reflective surfaces. The CR3500 will detect when the glare from the illumination LEDs is preventing the reader from being able to decode the bar code. Once glare is detected the reader will attempt to control the illumination LEDs to remove or reduce the glare thereby improving performance.

Enable Anti-glare (default)

Code Corporation CR3500 - Enable Anti-glare (default) - 1
M753 01

Disable Anti-glare

Code Corporation CR3500 - Disable Anti-glare - 1
M754 01

Code Corporation CR3500 - Disable Anti-glare - 2
M188 02

Save Settings

Chapter 6 - Adding a Prefix or Suffix and Reader Text Commands

6.1 - Prefix Settings

If you scan the following codes, you will lose any unsaved settings. Make sure to save settings on your reader before scanning the prefix codes. If you scan more than one prefix you will receive each scanned prefix in your scanned data; (i.e., if you scan comma prefix twice, you will get two comma prefixes). Scan the following codes to set appropriate prefix:

Prefix - Comma
Code Corporation CR3500 - - Prefix Settings - 1
M159 02

Prefix - Space
Prefix - Tab (Keyboard Mode)
Code Corporation CR3500 - - Prefix Settings - 2
M164 02

Code Corporation CR3500 - - Prefix Settings - 3
M166_01

Prefix - Tab (Serial)
Code Corporation CR3500 - - Prefix Settings - 4
M218 02

Prefix - Erase
Prefix - Carriage Return Line Feed
Black and white QR code image containing encoded data

M404 01
(Serial)

Note: If you require a special configuration, please contact Code at (801) 495-2200 or email appeng@codecorp.com.

6.2 - Suffix Settings

If you scan the following codes, you may lose your current settings. Make sure to save settings on your reader before scanning the Suffix codes. If you scan more than one suffix you will receive each scanned suffix in your scanned data; (i.e., if you scan comma suffix twice, you will get two comma suffixes). Scan the following codes to set appropriate suffix:

Suffix - Carriage Return (Serial) Suffix - Comma Suffix - Line Feed (Serial)
Code Corporation CR3500 - - Suffix Settings - 1
M168 04

Code Corporation CR3500 - - Suffix Settings - 2
M160_04

Code Corporation CR3500 - - Suffix Settings - 3
M169 04
Suffix - Enter (USB Keyboard)

Suffix - Carriage Return
Line Feed (Serial)
Suffix - Space
Code Corporation CR3500 - - Suffix Settings - 4
M170_04

Code Corporation CR3500 - - Suffix Settings - 5
M165_04

Code Corporation CR3500 - - Suffix Settings - 6
M161_04
Suffix - Erase

Suffix - Tab (USB Keyboard)
Suffix - Tab (Serial)
Code Corporation CR3500 - - Suffix Settings - 7
M167 04

Code Corporation CR3500 - - Suffix Settings - 8
M219 04

Code Corporation CR3500 - - Suffix Settings - 9
M405 02

6.3 - Erase Prefix and Suffix Settings

Scan the following codes to erase all prefix and suffix data.

Erase Prefix & Suffix Data

Code Corporation CR3500 - - Erase Prefix and Suffix Settings - 1
M406_02

6.4 - Reader Text Commands

Enabling Reader Text Commands allows the CR3500 to accept text commands via RS232 or RF communication. Scan the following codes to enable/disable reader text commands:

Reader Text Commands On

Reader Text Commands Off - Default

Code Corporation CR3500 - - Reader Text Commands - 1
M198 01

Code Corporation CR3500 - - Reader Text Commands - 2
M197 02

Note: Text commands can only be sent to the reader when it is active. See Reader-Host Interface Document for more information.

Chapter 7 - CR3500: Maintenance and Troubleshooting

7.1 - Reset Reader to Factory Defaults

Scan the following codes to reset reader:

Step 1: Reset the Reader

Reset to USB Factory

Reset to PS/2 Factory

Default Settings

Default Settings

Default Settings

Code Corporation CR3500 - - Reset Reader to Factory Defaults - 1
M049 04

Code Corporation CR3500 - - Reset Reader to Factory Defaults - 2
M060 03

Reset to RS232 (Serial) Factory

Code Corporation CR3500 - - Reset Reader to Factory Defaults - 3
M418 02

Reset to RF One Way

Factory Default Settings

Bootloader Mode

Code Corporation CR3500 - - Reset Reader to Factory Defaults - 4
M684 01

Code Corporation CR3500 - - Reset Reader to Factory Defaults - 5
M692_01

Bootloader mode is utilized to download new version of bootloader firmware.

Step 2: Save Settings

Code Corporation CR3500 - - Reset Reader to Factory Defaults - 6
M188 02

Step 3: Clear All CodeXML® Rules

Prefix & Suffix

Clear All Stored Data

Code Corporation CR3500 - - Reset Reader to Factory Defaults - 7
M052_01

Code Corporation CR3500 - - Reset Reader to Factory Defaults - 8
M071_01

Note: If you scan these codes, you may lose your current settings. Make sure to save settings on your reader before scanning the reset codes.

7.2 - General Safety Information

Repairs and Adjustments - Only those individuals authorized by Code should attempt to make repairs or adjustments to CR3500 equipment. If the reader casing is opened the warranty is voided.

Power Supply - Use only the power supply provided for use with each specific reader when operating Code equipment.

Accessories - Only those accessories approved by Code (see page 2) should be utilized with Code equipment.

Non-compliance with any of the above may result in:

  • Injury to individuals handling the equipment;
    • Damage to the equipment; and
  • Voiding of the maintenance contract.

Lithium Ion Battery - Warning: Charge the battery with Code cables ONLY. Do not open battery, dispose of in fire, or short circuit - it may ignite, explode, leak, or get hot causing personal injury.

7.3 - Warranty

The CR3500 carries a standard two year limited warranty as described herein. Customers may purchase either a one or two year CodeOne extended warranty plan. Please contact a Code representative for more information.

Chargers, Battery Handles (excluding Battery), H2 Handles, Power Supplies, and Stands all follow the warranty period of the CR3500 and the CodeOne extended warranty plan purchased. Cables, Batteries and Covers (all types) have a 90 day warranty period.

Limited Warranty

Code manufactures its hardware products in accordance with industry-standard practices. Code warrants its products will be free from defects in materials and workmanship, provided that the products are used under normal operating condition intended by the Manufacturer. This warranty is provided to the original owner only and is not transferable to any third party. This warranty is subject to any and all accompanying disclaimers, limitations and other terms of this section.

Extended warranty program must be purchased within 90 days of purchase. Repairs include all parts, labor and materials. Warranty periods are not extended or restarted upon delivery of a refurbished or repaired unit. RMA turnaround time is exclusive of shipping time delays, and subject to inventory availability and part shortages, all units are shipped ground unless notified otherwise.

Exclusions

No warranty herein contained or set out shall apply to any product (i) which has been repaired, altered or tampered with unless done or approved by Code, (ii) which has not been maintained in accordance with any operating or handling instructions supplied by Code, (iii) which has been subjected to unusual physical or electrical stress, immersion in fluids, puncture, crushing, misuse, abuse, power shortage, improper power supply such as incorrect voltage or wrong polarity, negligence or accident, or (iv) which has been used other than in accordance with the product operating and handling instructions. Preventive maintenance is the responsibility of the customer and is not covered under this warranty.

Warranty Coverage and Procedure

During the warranty period, Code will repair or replace defective products returned to Code's service center in the US. For worldwide warranty service, go to http://www.codecorp.com/technical-support.php and fill out a service request. Customer will be issued a case number. Case will be routed into the support queue within Code. Customer will be contacted within one business day of submission. Code representative will work with customer to troubleshoot solution and attempt to restore reader to proper functionality. If the Code representative determines that it cannot be restored programmatically and deems a hardware issue is found a Return Material Authorization (RMA) Number will be assigned and customer will be instructed to return the product to Code.

Products must be shipped in the original or comparable packaging, with shipping and insurance charges prepaid. Only parts listed in the original RMA should be sent and will be accepted. Code will pay for return shipping and insurance of repaired or replacement products worldwide. Code will use new or refurbished parts at its discretion and will own all parts removed from repaired products. Customer will pay for any pre-shipped replacement product in case it does not return the replaced product to Code within 7 days of receipt of the replacement product. The process for return and customer's charges will be in accordance with Code's Exchange Policy in effect at the time of the exchange. Customer accepts full responsibility for its software and data including the appropriate backup thereof. Repair or replacement of a product during warranty will not extend the original warranty term.

Return time frames are listed in the chart above. For RMA's not covered under warranty as outlined in the exclusion section, customer will be required to pay the non-covered warranty fee as listed in the chart above.

General

EXCEPT FOR THE WARRANTIES STATED ABOVE, CODE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, ON PRODUCTS FURNISHED HEREUNDER, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

The stated express warranties are in lieu of all obligations or liabilities on part of Code for damages, including without limitation, special, indirect, or consequential damages arising out of or in connection with the use or performance of the product. Seller's liability for damages to buyer or others (regardless of the form of action, whether by contract, warranty, tort, malpractice, and/or otherwise) resulting from the use of any product, shall in no way exceed the purchase price of said product. In no event shall Code be liable for any consequential, special, indirect, incidental or punitive damages, or for any loss of profits, revenue or data, even if Code has been advised of the possibility thereof.

7.4 - Frequently Asked Questions

Please visit Code's Online Knowledge Database at: http://www.codecorp.com/knowledge-database.php

7.5 - CR3500 Maintenance

The CR3500 device operates efficiently and reliably and needs only a minimum of maintenance to operate.

A few tips are given below for maintenance suggestions.

Cleaning the CR3500 Window

The CR3500 window should be clean to allow the best performance of the device. The window is the clear plastic piece inside the head of the reader. Do not touch the window. Your CR3500 uses CMOS technology that is much like a digital camera. A dirty window may stop the CR3500 from reading bar codes.

If the window becomes dirty, clean it with a soft, non-abrasive cloth or a facial tissue (no lotions or additives) that has been moistened with water. A mild detergent may be used to clean the window, but the window should be wiped with a water moistened cloth or tissue after using the detergent.

The CR3500 display screen and housing may be cleaned in the same way.

For applications that require cleaning with disinfectant, please use products with the following ingredients:

The following agents are approved to clean a Code bar code reader:

1) Alcohol Wipes
2) CaviWipes® Disenfecting Towlettes
3) Clorox ^® Disinfecting Wipes
4) Clorox Bleach Solution (10% clorox bleach, 90% tap water)
5) Medical DiAirKem
6) Sani-Cloth® HB, Super Sani-Cloth® Germicidal, Sani-Cloth® Plus Germicidal Disposable Wipes
7) Virex ^® II Disinfectant Cleaner

Technical Support and Returns

For returns or technical support call Code Technical Support at (801) 495-2200. For all returns Code will issue an RMA number which must be placed on the packing slip when the reader is returned.

Visit http://www.codecorp.com/codesupport.php for more information.

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Product information

Brand : Code Corporation

Model : CR3500

Category : Barcode Reader