HWMA714A - Washing machine Hanseatic - Free user manual and instructions

Product Type	Washing Machine
Brand	Hanseatic
Model	HWMA714A
Capacity	7 kg
Spin Speed	1400 rpm
Energy Class	A+++
Number of Programs	15
Dimensions (H x W x D)	85 x 60 x 60 cm
Weight	72 kg
Power Supply	220-240 V, 50 Hz, 10 A
Power Consumption (annual)	152 kWh
Water Consumption (annual)	9200 L
Noise Level (Wash/Spin)	58 dB / 77 dB
Drum Material	Stainless Steel
Display Type	LED
Control Type	Electronic with Knob
Child Lock	Yes
Delay Start	Up to 24 hours
Programs	Cotton, Synthetics, Delicates, Wool, Quick 15 min, Eco, Rinse & Spin, Drum Clean
Safety Features	Overflow protection, Unbalance control, Foam detection
Maintenance	Clean detergent drawer regularly, Clean drain filter, Descaling every 3 months
Repairability	Spare parts available for 10 years, 2-year warranty

Frequently Asked Questions - HWMA714A Hanseatic

What is the capacity of the Hanseatic HWMA714A?

The Hanseatic HWMA714A has a capacity of 7 kg, suitable for medium-sized households.

How do I clean the detergent drawer?

Remove the drawer by pressing the release catch, wash it under warm water with a soft brush, and dry before reinserting. Clean it regularly to avoid buildup.

What does error code E10 mean?

Error code E10 indicates a water inlet problem. Check that the water tap is open and the inlet hose is not kinked or blocked.

How can I use the delay start function?

Select a program, press the Delay button, and use the knob to set the desired delay (up to 24 hours). Press Start to confirm.

How often should I descale the washing machine?

Descaling is recommended every 3 months using a suitable descaler. Run a Drum Clean program at 90°C with the descaler.

Is the Hanseatic HWMA714A energy efficient?

Yes, it has an energy class of A+++, one of the most efficient ratings, saving electricity and water.

What is the spin speed of the machine?

The maximum spin speed is 1400 rpm, which helps reduce drying time.

How do I activate the child lock?

Press and hold the Child Lock button for 3 seconds until the indicator lights up. To deactivate, repeat the process.

What are the dimensions of the washing machine?

The dimensions are 85 x 60 x 60 cm (height x width x depth). Ensure adequate space for ventilation and hoses.

Can I wash wool items in this machine?

Yes, it has a Wool program designed for delicate wool items. Use a mild detergent and avoid high spin speeds.

USER MANUAL HWMA714A Hanseatic

Line drawing of a Hanseatic washing machine with control panel and front panel (no text or symbols on the device itself)

Anleitung/Version:

2401-00510 HW-

MA714A_814A

Transport ......DE-12

Line drawing of a white Aromatic washing machine with control panel and hose (no text or symbols)

Waschmaschine mit

Diagram of a device inside a box with a black arrow pointing to a component, labeled (23), showing internal structure without any text or symbols.

Diagram of a rope knot being twisted between two curved pipes (no text or symbols)

Diagram of a kitchen sink with a pipe and valve, showing no text or symbols

Line drawing of a hand holding a circular tire with a wheel, labeled (33) at the bottom (no text or symbols on the diagram itself)

Technical line drawing of a mechanical component with a circular feature and an arrow indicating rotation (no text or symbols)

Line drawing of a hand using a tool to press or adjust a component on a tray, with no text or symbols present.

Technical line drawing of a mechanical assembly with rotating components (no text or symbols)

Line drawing of a Hanseatic washing machine with control panel and circular front panel (no text or symbols on the device itself)

Manual/version:

2401-00510

HWMA714A_814A

Article no.: 19603568,

43290844

Reproduction, even of ex-

cerpts, is not permitted!

Washing machine

Please read through the safety instructions and user manual carefully before using the appliance. Only in this way can all functions be used safely and reliably. Please also observe the national regulations in your country which are valid in addition to the regulations specified in this user manual. Keep all safety notices and instructions for future reference. Pass all safety notices and instructions on to the subsequent user of the product.

Table of contents

Explanation of terms and symbols ..... EN-4

Explanation of terms...... EN-4

Explanation of symbols...... EN-4

Safety EN-5

Intended use...... EN-5

Safety notices ...... EN-5

Delivery......EN-10

Package contents ......EN-10

Checking the delivery ......EN-10

Set-up, connection and initial start-up EN-11

Transport ......EN-11

Removing the transport safety devices....EN-11

Location for set-up...... EN-12

Aligning the appliance ......EN-12

Water connection...... EN-13

Electrical connections...... EN-14

Calibration.....EN-14

Commissioning and test run ......EN-15

Appliance parts and control elements EN-16

Loading laundry and adding

detergent ......EN-18

Loading laundry ......EN-18

The dispensing drawer ......EN-18

Dispensing washing detergent/ fabric-care products...... EN-18

Programme tables ......EN-20

Standard cycles...... EN-24

Before getting started ......EN-24

Selecting the cycle...... EN-24

Starting the cycle ......EN-24

Interrupting and continuing the cycle....EN-24

Cancelling the current programme ..EN-24

Cycle end...... EN-24

Additional functions ......EN-25

Water temperature...... EN-25

Spin speed......EN-25

End time preset......EN-25

Key lock (child lock) ......EN-26

Steam assist ......EN-26

Signal tones ......EN-26

Customised settings ......EN-27

Other additional features ......EN-28

Pre-wash.....EN-28

Extra rinse......EN-28

Quick wash ......EN-28

Automatic functions ......EN-29

Washing tips ......EN-30

Preparing the laundry ......EN-30

The right washing load......EN-30

The right washing detergent ......EN-31

Fabric-care products...... EN-31

The right dosage...... EN-31

Environmentally friendly washing ....EN-31

Care and maintenance ......EN-32

Regular checks ......EN-32

Regular cleaning...... EN-32

Cleaning the appliance door ......EN-32

Cleaning the drum ......EN-33

Cleaning the dispensing drawer .....EN-33

Checking the water intake filter, cleaning and replacing the seals .....EN-33

Cleaning the lint trap...... EN-34

Emptying residual water ......EN-35

Troubleshooting table ......EN-36

Service......EN-39

Waste prevention, free return and disposal ....EN-40

Waste prevention...... EN-40

Please read through the safety instructions and user manual carefully before using the appliance. Only in this way can all functions be used safely and reliably. Please also observe the national regulations in your country which are valid in addition to the regulations specified in this user manual. Keep all safety notices and instructions for future reference. Pass all safety notices and instructions on to the subsequent user of the product.

Free return of old electrical

appliances......EN-40

Packaging......EN-41

Appendix ......EN-42

Product fiche concerning

Regulation (EU) No. 2019/2014 .....EN-42

Explanation of terms and symbols

Explanation of terms

The following signal words can be found in this user manual:

WARNING

This signal term indicates a hazard with a medium level of risk which, if not avoided, could result in death or serious injury.

CAUTION

This signal term indicates a hazard with a low level of risk which, if not avoided, could result in minor or moderate injury.

NOTICE

This signal term warns against possible damage to property.

Explanation of symbols

The following symbols can be found in this user manual and/or on the appliance:

This symbol refers to useful additional information.

Protection class 1

Safety

Intended use

The appliance is designed for washing, rinsing and spinning laundry in normal household quantities.

It was designed exclusively for use in private households and is not designed for commercial use or multiple use (e.g. use by several parties in a block of flats).

The appliance is intended only for use:

– with a water pressure of between 0.05 MPa and 1.0 MPa (0.5 to 10.0 bar).
– with a maximum load of dry textiles of up to
8 kg, model HWMA814A
7 kg, model HWMA714A.
- at an ideal ambient temperature of 15-25 °C for optimal operation.
- as a stand-alone unit. This appliance is not designed for use as a built-in appliance.

Persons who are unable to operate the appliance safely due to their physical, sensory or mental abilities or lack of knowledge must be supervised during use.

Do not make any technical changes to the appliance.

Use the appliance only as described in this user manual. Any other use is deemed improper and may result in damage to property or even personal injury. The manufacturer accepts no liability for damage caused by improper use.

Safety notices

In this chapter you will find general safety notices that you must always observe for your own protection and that of third parties. Please also observe the warning notices in the individual chapters on operation and cleaning

Risks to children and certain groups of individuals

WARNING

Risk of suffocation for children!

Children can become entangled in the packaging film or swallow small parts and suffocate.

■ Do not allow children to play with the packaging film.
■ Prevent children from taking small parts out of the accessory bag and putting them in their mouths.

WARNING

Risk of injury for children and animals!

Children and pets could lock themselves in the drum when playing and so endangered their lives.

■ Ensure that children have no access to the appliance when unsupervised, regardless of whether the appliance is switched on or off.
■ Inspect the appliance before every operation.

CAUTION

Risk of injury!

Children and certain groups of people have a higher risk of being injured when handling the appliance.

■ This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.

■ Children shall not play with the appliance.
■ Children under the age of three should be kept away, unless they are under constant supervision.
■ Cleaning and user maintenance shall not be made by children without supervision.

Risks in handling household electrical appliances

WARNING

Risk of electric shock!

Touching live parts may result in severe injury or death.

■ Only use the appliance indoors. Do not use in wet rooms or in the rain.
■ Do not operate or continue to use the appliance, if it:

shows visible signs of damage (e.g. the mains cable is defective),
→ starts smoking or there is a smell of burning,
makes unfamiliar noises. In such cases, remove the mains plug from the socket, or unscrew/isolate the fuse and contact our service department.

■ The appliance corresponds to protection class I and may be connected only to a socket with a protective conductor that has been properly installed. When connecting the appliance, make sure that the voltage is correct. You can find more detailed information about this on the type plate.

■ Since all poles of the appliance cannot be disconnected from the mains via an accessible disconnecting device, an all-pole disconnecting device in accordance with overvoltage category III must be connected within the house

installation with at least 3 mm contact clearance; consult a qualified professional if necessary.

■ The appliance may be connected to the mains only after completion of all installation and assembly work.

■ Do not put any objects in or through the housing openings, the dispensing drawer or the washing drum, and also make sure that children cannot insert any objects through them.

■ Never open the housing.

■ Mains cord / mains plug

→ Take care to prevent the risk of tripping when laying the mains cord.
Do not kink or pinch the mains cord or lay it over sharp edges.
Do not extend or modify the mains cord.
→ Keep the mains plug and cord away from naked flames and hot surfaces.
⇒ Never pull the mains plug out of the socket by the mains cord; always hold the mains plug itself.
⇒ Never touch the mains plug with wet hands.
⇒ Never immerse the mains cord or plug in water or any other liquids.

■ If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

■ Independent or improper repairs made to the appliance may cause damage to property and personal injury; any liability and warranty claims will be forfeited. Never try to repair the appliance yourself.

■ Inspections and repairs to the appliance may only be carried out by authorised specialists. Please contact our Service department if necessary.

■ Only parts corresponding to the original appliance specifications may be used for repairs.

In the event of a fault as well as before extensive cleaning pull out the mains plug or isolate/unscrew the fuse.
■ Check the appliance regularly for damage.
■ Never clean the appliance with a high-pressure cleaner or steam cleaner.

WARNING

Fire hazard!

Improper handling of the appliance can lead to fire and damage to property.

■ Connect the appliance only to a properly installed and earthed electric socket. Do not connect to a multi-socket extension cable or a multi-socket plug.
■ Please note that the appliance is not intended to be operated by means of an external timer or a separate remote control system.

Risks in handling washing machines

WARNING

Risk of poisoning!

Washing detergents and fabric-care products can be harmful to health.

- Keep these products out of the reach of children and pets.

CAUTION

Risk of burns!

The appliance door and the drain hose may become hot during operation.

■ Do not touch the appliance door during operation.
■ Do not touch the water outlet hose when water is being pumped out.

CAUTION

Risk of scalding!

Improper handling of the appliance can lead to scalding caused by hot suds.

• Fix the water outlet hose properly to the drain or bath to prevent it from slipping due to the recoil caused by draining.
  ■ If the water outlet hose is fixed to the edge of the drain or bath, do not use the drain or bath whilst the appliance is in operation.
  ■ Do not touch the outlet hose during draining as the suds may be hot.
  ■ For drains make sure that the cross section of the discharge pipe is great enough that the drain cannot overflow.
  ■ Leave the suds to cool before draining them (e.g. during emergency draining).
  ■ Never open the appliance door with force.

CAUTION

Danger of explosion!

Improper handling of the appliance can lead to explosions.

• Do not store textiles in the appliance that have recently been treated with chemical cleaning agents – such as white spirit or stain remover. Such items should first be left to air and dry.
  ■ Do not store any combustible or easily flammable liquids near the appliance.

CAUTION

Fire hazard!

Insufficient ventilation can cause fires.

This applies, in particular, to appliances with ventilation openings in the bottom of the appliance.

■ Please note that the openings must not be obstructed by a carpet.

■ Do not close off air vents in the appliance housing.

CAUTION

Risk of injury!

The appliance is heavy and bulky. Improper handling of the appliance may result in injury.

■ When transporting, use a transport cart and call on the help of another person.
■ Remove all obstacles on the transport route and from the installation location, e.g. open doors and clear away objects lying on the floor.
■ Do not use the opened appliance door as a step, seat, or support. Make sure that children and pets do not stand or sit on the open appliance door.

NOTICE

Risk of damage to property!

Improper transport and installation may result in damage to the appliance.

■ If a trolley is used to move the appliance, the appliance must be lifted as shown on the packaging. Always transport the appliance vertically.
■ Do not use any sharp or pointed objects when unpacking the appliance.
■ Do not use the appliance door or the dispensing drawer to pull or lift the appliance.
■ Remove all packaging material before first use.
■ Make sure the appliance is not connected to the power supply whilst the transport safety devices are being removed or installed.
■ Do not stand the appliance on rugs or carpets. Otherwise, it may not be able to properly ventilate, which can result in overheating and damage to it.

■ For parquet or wooden flooring, be sure to place a sturdy wooden board of at least 60 × 60 cm under the appliance.
■ When positioning on a wooden plate or base, these must be equipped with indentations for the screw-on feet so that the appliance does not slip off when spinning.
■ Do not place the appliance on top of other appliances and do not use it as a base for other appliances (e.g. for dryers).
■ Do not sit or stand on the appliance.

NOTICE

Risk of damage to property!

Improper filling of the appliance can lead to damage.

■ Make sure that there are no foreign objects in the pockets of garments in the laundry, e.g. needles, nails, coins, matches, staples, clips, etc.
■ Only use dyes that are suitable for washing machines. Do not use decolourisers.
■ Never open the dispensing drawer when the machine is running.
■ Never fill more than the intended quantity of textiles at once (see chapter "Intended use").
■ Never try to open the appliance door with force whilst a cycle is in progress or once a cycle has ended. Only open the appliance door once it has been released automatically.

NOTICE

Risk of damage to property!

Improper cleaning of the appliance can cause damage.

■ Never use harsh, granular, soda, acid, solvent-based or abrasive cleaners. They can damage the surfaces or

make the rubber sleeve brittle and fragile. All-purpose cleaners with a neutral pH are recommended.

■ Do not use pointed, sharp or angular objects for cleaning the rubber sleeve. They can make the rubber sleeve leaky.
■ Check and clean filters and gaskets regularly.
- Replace defect filters and gaskets immediately. Never operate the appliance without filters and gaskets or if the filters and gaskets are defective.
■ Never spray the appliance with a water jet or a high-pressure cleaner.

! NOTICE

Risk of damage to property! Improper handling of the appliance can lead to water damage.

■ Do not leave the appliance unsupervised for long periods of time while the tap is open. When draining as a result of leakiness, substantial amounts of water may leak out.
■ CAUTION: Do not connect to the hot water supply.
■ Only connect the appliance to a water supply with an inlet water pressure between 0.05 Mpa and 1.0 Mpa (0.5 to 10.0 bar). For higher water pressure, a pressure regulator needs to be installed. Enquire about the water pressure with the local waterworks.
■ Close the water inlet tap after every use.
■ Close the water inlet tap before cleaning the water inlet filter.
■ Only use the hose set delivered with the appliance to connect to the water supply. Do not use old hose sets.
■ Do not extend the water outlet hose or replace it with another hose.

■ Make sure that the water outlet hose is not kinked or twisted.
■ Be aware that substantial amounts of water may leak out during emergency draining.
■ Ensure that the water drain does not exceed the maximum height (see chapter "Establishing drainage for water").
■ Ensure that the water outlet hose is in the retaining clips on the back of the appliance so that the curvature always remains above the waterline.
■ Do not submerge the end of the hose in the pumped out water.
- Drain away the leftover water if there is a risk of frost to avoid damage to the appliance.

Delivery

Package contents

Line drawing of a white Aromatic washing machine with control panel and two separate gauges below (no text or symbols on the main body)

Washing machine with

1× Water inlet hose
4× Cover for transport safety holes
1× User manual
1× Warranty document

Checking the delivery

1. Unpack the appliance.
2. Remove all parts of the packaging, plastic profiles, tape and foam padding. Possible residual water or drops in the appliance are merely a sign that it was tested for functionality during production.
3. Check that the delivery is complete.
4. Check whether the appliance was damaged during transit.
5. If the delivery is incomplete or the appliance has been damaged during transport, please contact our Service department (see the chapter on "Service").

WARNING

Risk of electric shock! Touching live parts may result in severe injury or death.

■ Never use a damaged appliance.

Set-up, connection and initial start-up

Transport

CAUTION

Risk of injury!

The appliance is heavy and bulky. Improper handling of the appliance may result in injury.

■ When transporting, use a transport cart and call on the help of another person.

NOTICE

Risk of damage to property!

Improper transport and installation may result in damage to the appliance.

If a trolley is used to move the appliance, the appliance must be lifted as shown on the packaging. Always transport the appliance vertically and with the built-in transport safety device.

- Check whether the paths of transport and the installation location are suitable for the weight of the appliance. If in doubt, ask your landlord or property management.

Removing the transport safety devices

WARNING

Risk of electric shock!

Touching live parts may result in severe injury or even death.

■ Make sure the appliance is not connected to the power supply whilst the transport safety devices are being removed or installed.

Four transport safety devices (15) are located on the rear side of the appliance.

These must be removed before commissioning.

1. Loosen the screws (21) of the transport safety devices using a 10 mm wrench.

1. Pull out the transport safety devices (15).

1. Close the openings with the enclosed covers (22).

2. Keep the transport safety devices in a safe place. Reinstall the transport safety devices every time the appliance is moved – when moving homes or returning the appliance!

Diagram of a device inside a box with a black arrow pointing to a component, labeled (23), showing no text or symbols beyond the label.

1. Gently tip the appliance to the side and make sure the styrofoam protection (23) is also removed. If it is still located in the recess in the bottom of the appliance, remove it.

Location for set-up

- Place the appliance in a frost-proof, well-ventilated room.

- Place the appliance far away from heaters that burn oil or coal.

- Set up the appliance in a place where there is a bathtub or sink.

- Set up the appliance so that the mains plug is easily accessible, even after the appliance has been set up.

- Set up the appliance on a firm, flat, clean, and dry surface.

- Do not place the appliance on a carpet or rug. The appliance will then not be sufficiently ventilated, and may overheat.

- Place a sturdy wooden panel (at least 60 × 60 cm, 3 cm thick), under the appliance if you are installing it on parquet or a wooden beam floor.

– Rubber mats are not suitable and must not be used.

- Position the appliance so that it is at least 2 cm away from side walls and the rear wall.

- The appliance feet must not be removed.

- When placing it on a base or other elevation, appropriate measures must be taken to protect the appliance from falling. These measures must not damage the appliance.

Aligning the appliance

1. Loosen the lock nut (24) of a screw-on foot (25) on the bottom of the appliance.

2. Using your hand, screw the foot in or out as far as necessary.

- To unscrew the screw foot, turn anti-clockwise;

- To screw in the screw foot, turn clockwise.

1. Repeat this for the other screw-on feet until the appliance is standing completely horizontally and securely.
2. Twist the lock nuts of all screw-on feet upwards to the underside of the machine and tighten the lock nut against the underside of the machine.

Water connection

Establishing drainage for water

WARNING

Risk of scalding!

Improper handling of the appliance can lead to scalding caused by hot suds.

■ Fix the hose to the sink or bath to prevent it from slipping due to the recoil caused by pumping.
■ For drains, make sure that the cross section of the discharge pipe is great enough that the drain cannot overflow.

NOTICE

Risk of damage to property!

Improper handling of the appliance can lead to water damage.

■ Use only the water outlet hose provided.
■ Do not extend the water outlet hose or replace it with another hose.
■ The water outlet hose must not get bent or twisted.
■ The curvature of the water outlet hose must be at least between 60 cm and 100 cm above the ground to ensure the water drain functions perfectly.
■ The water outlet hose must be in the retaining clips on the back of the appliance so that the bend on the hose always remains above the waterline inside the appliance. Do not immerse the end of the hose in the pumped water.

The water outlet hose (14) can be fastened in 2 ways:

• Attaching with hose holder over the edge of a bathtub or washbasin
• Attaching the discharge manifold to a washbasin.

Attaching with a hose holder

Diagram of a rope knot being inserted into a curved pipe (no text or labels)

- Put the end of the water outlet hose (14) over a hose holder and hang it over the edge of a bath or a washbasin.

You can find a hose holder in a specialist shop or DIY store.

Attaching the discharge manifold to a washbasin

Diagram of a pipe outlet with a hose and fittings, showing no text or symbols

- Attach the water outlet hose (14) to a special fixture located at the outlet bend of a sink. In doing so the lock on the siphon must be removed.

Have this fixed by a specialist!

Establishing the water supply

! NOTICE

Risk of damage to property!

Improper handling of the appliance may result in damage.

■ Only use the hose set delivered with the appliance to connect to the water supply. Do not use old hoses.
■ CAUTION: Do not connect to the hot water supply.
■ Only connect the appliance to a water supply with an inlet water pressure between 0.05 MPa and 1.0 MPa (0.5 to 10.0 bar). For higher water pressure, a pressure regulator needs to be arranged. Enquire about the water pressure with the water authority.
■ Do not use a pipe wrench to screw down the union nuts on the valve. This can damage the union nuts.

Make sure that the appliance is connected to a water supply with a safety device that prevents drinking water from being contaminated by backflow (according to DIN EN 1717). Connection valves intended for this purpose must be installed in a suitable place in a correctly installed drinking water system in the house. If you are unsure, consult a qualified professional.

For the water supply, you will need a valve with a 3/4 inch screw connection.

1. Screw the enclosed water inlet hose (27) firmly to the connection (13). To do this, turn the union nut (28) clockwise.

1. Secure the other end on the water inlet hose to the tap by hand. To do this, turn the union nut (29) clockwise.
2. Open the valve completely and check whether the connections on the appliance and on the valve are sealed.
3. Then close the tap again.

Electrical connections

WARNING

Risk of electric shock!

Touching live parts may result in severe injury or death.

■ Do not put into operation if the mains cord is faulty or the appliance displays other visible damage.
■ Never connect the appliance via a multiple socket.

- Plug the mains plug into a properly installed and earthed electric socket that has been sufficiently secured (220-240 V, 50 Hz, 10 A).

Calibration

1. Make sure that the drum is empty and that the appliance door (19) is closed.

2. Switch the appliance on by moving the cycle selector (2) away from the OFF position.

3. Within the following 10 seconds: Touch and hold the RPM / 🔊 button (12) and end time preset button (10) simultaneously for about 3 seconds until the display (4) shows 't19'.

4. Touch the Start/Pause button (8).
5. The display shows the spin speed in real time. When the spin speed reaches a stable value, the calibration is complete and the appliance stops operating.
6. If instead the display shows "255" or "0": The calibration has failed. Check if any objects are left in the drum and start the calibration again.
7. After successfully completed calibration: Switch off the appliance by setting the programme selector to the OFF position.

Commissioning and test run

The appliance requires an initial wash cycle without laundry, but with detergent. The aim of this is to rinse out possible residues from production.

1. Fill the main laundry compartment (26) with a maximum of 25 ml of compact detergent.
2. Make sure that the drum is empty.
3. Press the appliance door (19) firmly closed.
4. Proceed as described in the section "Standard cycles", using the "Cotton" programme.

First use is completed once the cycle has finished.

Appliance parts and control elements

(13) Connection for water inlet hose
(14) Water outlet hose
(15) Transport safety devices, 4×
(16) Supply cord with mains plug
(17) Lint trap with shutter
(18) Screw feet, 4× (not visible)
(19) Appliance door
(20) Door handle

Loading laundry and adding detergent

Loading laundry

CAUTION

Risk of fire/damage!

Improper handling of the appliance can lead to fire/faults.

■ Never try to open the appliance door with force whilst a cycle is in progress or once a cycle has ended. Only open the appliance door once it has been automatically released approx. two minutes after the cycle has ended.

1. Open the appliance door (19) by pulling the door handle forward slightly.
2. Load the laundry.

Keep to the maximum amount of laundry allowed, do not clamp laundry items between the appliance door and the rubber sleeve and observe the notices in the chapter "Washing tips".

1. Push the appliance door closed until you hear it snap shut.

The dispensing drawer

NOTICE

Risk of damage to property! Improper use of the dispensing drawer may result in damage to the appliance.

■ Do not open the dispensing drawer while the appliance is running.
■ When you remove the dispensing drawer, make sure it is empty.
■ When the dispensing drawer is full, do not pull, move, tip or tilt the device.
■ Do not leave the lids of the compartments in the dispensing drawer open to prevent the detergent inside from drying out.

■ After filling the detergent or while the appliance is running, make sure the dispensing drawer is properly closed. Otherwise, the device may not be able to use the detergent properly.

The dispensing drawer (1) consists of three compartments.

(26) Main laundry compartment
(30) Fabric softener compartment
(31) Pre-wash compartment

Dispensing washing detergent/ fabric-care products

NOTICE

Risk of damage to property! Improper use of the dispensing drawer may result in damage to the appliance.

■ Do not mix detergents from different brands.
■ Do not mix detergent and fabric softener.
■ When changing the detergent, clean the dispensing drawer compartments.
■ Do not use detergent on which a layer has formed or which has solidified.

■ Do not use bleaches or products containing solvents.
■ When using concentrated detergent, dilute the detergent with a little water to keep the dispensing drawer compartments clog-free.

The main laundry compartment (26) is intended for the main wash.

- Fill it with powder or liquid detergent or anti-limescale agent for every wash.

The fabric softener compartment (30) is intended for the fabric softener.

- Dispense fabric softener or starch here according to the information supplied by the manufacturer.

The pre-wash compartment (31) is only intended for pre-washing.

Programme tables

HWMA714A
Cycle Type of laundry		Nominal capacity in kg ^1)	Cycle duration in hours and minutes	Highest temperature in °C ^2)	Energy consumption in kWh/operating cycle	Water consumption in litres/operating cycle	Residual moisture in %/spin speed ^3)
My cycle		7,0	03:44	60	1,392	65	70/800
Quick 15	Extra-short cycle for lightly soiled laundry (lower detergent dosage recommended)	2,0	00:15	Cold	0,030	31	70/800
Rapid 59		3,5	00:59	30	0,314	41	65/1000
ECO 40-60 ^4)	Energy-saving: Normally soiled cotton laundry declared to be washable at 40 °C or 60 °C, can be cleaned together in this cycle.	7,0	03:28	33	0,654	57	53.9 / 1351
		3,5	02:42	28	0,402	41
		2,0	02:42	23	0,192	32
Wool	Machine washable woollens and delicates	2,0	01:07	40	0,410	60	80/600
Duvet		2,0	01:48	40	0,452	48	65/1000
Jeans	Intended for jeans	7,0	01:35	30	0,500	65	70/800
Spin Only	All clothing	7,0	00:12	/	0,040	/	65/1000
Cotton		7,0	03:44	60	1,392	65	70/800
Synthetic		3,5	03:18	40	0,698	41	35/800
Mix	Cotton, synthetic and coloured laundry	7,0	01:20	40	0,696	65	70/800
20°C	Lightly soiled laundry, e.g. cotton or linen, underwear, etc.	3,5	01:08	20	0,189	41	65/1000
Pet hair removal		3,5	02:04	40	0,568	41	60/1200
Baby Comfort	Extra rinse cycle for laundry for babies, allergy sufferers and people with particularly sensitive skin	7,0	02:01	60	1,212	65	65/1000
Drum clean		--	01:18	90	1,190	27	--

Other than “ECO 40–60”, the values specified for the cycles are only guidelines. The length of the cycle may differ from the information provided in this table, depending on the amount of laundry, the water temperature and ambient temperature as well as any changed settings.

1) Maximum amount of dry textiles that can be treated in the respective wash cycle.
2) The highest temperature reached by the laundry in the wash cycle for at least five minutes.
^3) Residual moisture after the wash cycle in water content percent and the spin speed at which this was achieved.
4) ECO 40–60 is used to check compliance with EU ecodesign regulations.

HWMA814A
Cycle Type of laundry		Nominal capacity in kg ^1)	Cycle duration in hours and minutes	Highest temperature in °C ^2)	Energy consumption in kWh/operating cycle	Water consumption in litres/operating cycle	Residual moisture in %/spin speed ^3)
My cycle		8,0	03:44	60	1,498	71	70/800
Quick 15	Extra-short cycle for lightly soiled laundry (lower detergent dosage recommended)	2,0	00:15	Cold	0,030	31	70/800
Rapid 59		4,0	00:59	30	0,331	44	65/1000
ECO 40-60 ^4)	Energy-saving: Normally soiled cotton laundry declared to be washable at 40 °C or 60 °C, can be cleaned together in this cycle.	8,0	03:38	36	0,760	61	53.9 / 1350
		4,0	02:48	29	0,412	45
		2,0	02:48	24	0,208	36
Wool	Machine washable woollens and delicates	2,0	01:07	40	0,410	60	80/600
Duvet		2,0	01:48	40	0,452	48	65/1000
Jeans	Intended for jeans	8,0	01:35	30	0,535	71	70/800
Spin Only	All clothing	8,0	00:12	/	0,040	/	65/1000
Cotton		8,0	03:44	60	1,498	71	70/800
Synthetic		4,0	03:18	40	0,727	44	35/800
Mix	Cotton, synthetic and coloured laundry	8,0	01:20	40	0,754	71	70/800
20°C	Lightly soiled laundry, e.g. cotton or linen, underwear, etc.	4,0	01:08	20	0,195	44	65/1000
Pet hair removal		4,0	02:04	40	0,597	44	60/1200
Baby Comfort	Extra rinse cycle for laundry for babies, allergy sufferers and people with particularly sensitive skin	8,0	02:01	60	1,317	71	65/1000
Drum clean		--	01:18	90	1,190	27	--

Other than “ECO 40–60”, the values specified for the cycles are only guidelines. The length of the cycle may differ from the information provided in this table, depending on the amount of laundry, the water temperature and ambient temperature as well as any changed settings.

1) Maximum amount of dry textiles that can be treated in the respective wash cycle.
2) The highest temperature reached by the laundry in the wash cycle for at least five minutes.
3) Residual moisture after the wash cycle in water content percent and the spin speed at which this was achieved.
4) ECO 40–60 is used to check compliance with EU ecodesign regulations.

Standard cycles

Before getting started

• Read the "Intended use" and "Safety instructions" chapters first.
• Remove the transport safety devices and prepare the appliance as described in the chapter "Set-up, connection and initial start-up".
• Fit the water inlet hose (27) and the water outlet hose (14) correctly.
• Open the tap completely.

Selecting the cycle

The programme table shows you the programme that is suitable for your laundry.

- To power on the unit, turn the cycle selector (2) to the desired programme.

The display in the control panel (3) shows the settings of the selected programme.

Starting the cycle

1. Ensure that the appliance door (19) is closed.
2. Touch the Start/Pause button (8).
   The display (4) shows the remaining running time of the programme.

Interrupting and continuing the cycle

• To interrupt a cycle, touch the Start/Pause button (8).
  During the pause, the Start/Pause button LED flashes.
• To resume a cycle, touch the Start/Pause button again.

We recommend only interrupting the cycle for a brief period. Otherwise, the suds will cool down and this will negatively impact the washing result.

Cancelling the current programme

CAUTION

Risk of burns!

The appliance door may become hot during operation.

■ Do not touch the appliance door during operation.

CAUTION

Risk of scalding!

Improper handling of the appliance can lead to scalding caused by hot suds.

■ Never open the appliance door with force.

- To cancel the running programme, turn the cycle selector (2) to the "Off" position.

The appliance stops washing and the programme is stopped.

When you rotate the cycle selector to any programme position, the residual water is pumped out and the programme is cancelled.

You can choose a new programme after pumping and start it with the Start/Pause button (8).

Cycle end

The appliance stops automatically as soon as the selected cycle is finished.

"End" appears on the display.

1. Open the appliance door (19) and remove the laundry.
2. Leave the appliance door open to allow the inside of the appliance to dry.
3. Rotate the cycle selector (2) to the "Off" position.
4. Turn the tap off.
5. Pull the mains plug out of the socket.

Additional functions

You can set additional functions if required before starting the programme.

• To activate the desired auxiliary function, touch the corresponding button (7) and (10) to (12) on the control panel (3).
• To activate additional functions, touch the function button (9) repeatedly until the symbol of the desired additional function is illuminated on the control panel.

If the auxiliary function symbol is continuously lit, the selected auxiliary function is activated.

If the auxiliary function symbol flashes, the selected auxiliary function is not activated.

Reason for not enabling the feature:

• The auxiliary function may not be available with the selected washing programme.
• The appliance may have exceeded the time window for enabling the auxiliary function.
• The auxiliary function may not be compatible with any of the previously selected auxiliary functions.

Water temperature

You can use the Temp. / 🍽 button (11) to set the temperature of the washing water.

When you select a programme, the default temperature of the selected programme is displayed in the display.

- To set the water temperature, touch the Temp. / 🍽 button until the desired water temperature is displayed.

The cold water wash is displayed as "-C-". If you have skipped the desired washing water temperature, touch the Temp. / ♥ button repeatedly until the desired temperature is again displayed.

Spin speed

You can change the spin speed for your laundry via the RPM / 📐 button (12).

When you select a programme, the default spin speed of the selected programme is displayed.

- To adjust the spin speed, touch the "RPM" / 📁 button until the desired spin speed is displayed.

A switched-off spin speed is displayed as “- - -”.

If you have skipped the desired spin speed, touch the "RPM" / 📄 button repeatedly until the desired spin speed is displayed again.

Noise and remaining moisture content are influenced by the spinning speed: the higher the spinning speed in the spinning phase, the higher the noise and the lower the remaining moisture content.

End time preset

You can delay the end time of the washing programme by 1 to 24 hours with this additional feature.

1. To activate the end time preset, set the cycle selector (2) to the desired cycle and touch the end time preset button (10).
2. The display rounds up the programme duration of the set programme to the nearest whole number. For example, for

a cycle with a duration of 1 hour and 45 minutes, the display shows '2h' and the symbol

1. Touch the end time preset button until the display shows the desired number of after which the washing programme should end.
2. If you have skipped the desired number of hours, keep touching the end time preset button until the desired number of hours is displayed.
3. To apply the end time preset, touch the Start/Pause button (8).

The appliance ends the washing cycle after the preset time has elapsed.

After activating the end time preset, you can select further additional functions. You can then use the Start/Pause button to apply the end time preset.

If the auxiliary function LED is not lit, this auxiliary function is not available for the selected washing programme.

To disable the end time preset:

• If you have not touched the Start/Pause button, touch the end time preset button until the symbol disappears.
• If you have already touched the Start/Pause button, touch the end time preset button once.

The Ⓞsymbol goes out. You can then start the washing programme with the Start/Pause button.

Key lock (child lock)

The key lock allows you to lock the buttons to prevent accidental changes to the selected washing programme.

- To activate the key lock, touch and hold the end time preset button (10) and the function button (9) simultaneously for about 3 seconds.

When the key lock is enabled, "CL" flashes for 2 seconds in the display.

When a button is touched while the key lock is active, or when the selected programme is changed via the cycle selector (2), the "CL" symbol flashes for 2 seconds in the display.

When the key lock is active and a programme is running, when you turn the cycle selector to the "Off" position and select another programme, the previously selected programme will resume at the point where it was stopped.

- To deactivate the key lock, hold and touch the end time preset button (10) and the function button (9) simultaneously for about 3 seconds.

“CL” disappears from the display.

Steam assist

The steam assist penetrates deep into the fibres, effectively killing bacteria and germs. This prevents odours and protects your health.

- To activate the steam assist, touch the Steam button (7).

The steam assist symbol is displayed.

Signal tones

The appliance emits signal tones by default, e.g. when a button is touched, when the cycle selector is turned, when there is a fault message or at the end of a cycle.

• To turn off the signal tones, select a cycle and touch and hold the "RPM" / ✉ button (12) for three seconds.
• To turn the signal tones on, touch and hold the "RPM" / button for three seconds.

The symbol will disappear from the display.

Customised settings

Your washing machine's cycle selection also includes a "Custom" cycle. The "Cotton" cycle is configured as standard here. But you can also store a custom cycle that you have adjusted and would like to use frequently.

1. Select the right cycle and make all desired changes (e.g. temperature, spin speed, pre-wash, etc.). Do not start the cycle yet.
2. Touch and hold the "Temp." / Button (11) for about 3 seconds to save the cycle with all adjustments made.
3. To change the customised settings, repeat steps 1 and 2.

Starting custom cycle

- You can select the "Custom" cycle using the cycle selector (2) and start as normal.

Other additional features

Optionally, you can select an additional function for a selected washing programme.

- To activate the desired auxiliary function, touch the function button (9) until the symbol of the desired auxiliary function is displayed.

If the auxiliary function icon is not displayed, this means that the auxiliary function is not available for the selected washing programme.

Pre-wash

With this additional function you can carry out a pre-wash in the case of heavily soiled laundry before the main wash.

When using this feature, you must place detergents in the pre-wash compartment (31) of the dispensing drawer (1).

- To activate the additional pre-wash function, touch the function button (9) until the pre-wash symbol is displayed.

Extra rinse

With this additional function, you can add an additional rinsing step to the washing programme.

- To activate the extra rinse auxiliary function, touch the function button (9) until the extra rinse symbol is displayed.

Quick wash

With the quick-wash function, the device shortens the duration of the washing programme.

We recommend to load the appliance up to half the capacity of the selected washing programme.

- To activate the quick-wash function, touch the function button (9) until the quick-wash symbol is displayed.

Automatic functions

The following functions run automatically. You cannot change them.

Foam detection

Excessive foam during spinning will be detected and eliminated.

-Overflow protection system

This system prevents water from escaping via the dispenser. As soon as a certain water level is exceeded, the outlet pump will automatically switch on.

Dynamic quantity control

If your appliance is only loaded up to maximum of half its maximum capacity, the water consumption and cycle duration will be reduced for some cycles. Adjust the detergent dosage accordingly.

The cycle starts as soon as the appliance has determined the amount of laundry (approx. 1 minute).

Imbalance correction system

This system protects your appliance in the event of excessive imbalance once spinning starts. This can happen with small loads or with large individual pieces of laundry. The laundry is distributed again and the spin speed increased if the laundry distribution is right.

Washing tips

Preparing the laundry

• Remove tissues and foreign objects such as needles, nails, coins, matches, paper clips, clips or similar from your pockets. Turn the pockets inside out if necessary and brush them out.
  – Turn trousers, knitwear, T-shirts and tracksuits ‘inside out’ to protect the surface material.
• Repair unstitched seams and tears before washing; sew up loose buttons tightly. Close zippers; tie apron strings etc.

Sorting through laundry

The washing instructions of the textile manufacturer/the international care symbols on the labels contain precise information about how to handle each piece of laundry.

We recommend sorting through the laundry according to the following criteria:

Type of fabric

• Hot wash/coloured wash (cotton)
  – Easy-care synthetic textiles
  – Fine laundry, wool and hand wash

Colour

• Wash white laundry separately, otherwise it will turn grey.
  – Wash new dark pieces separately at first; they stain heavily during their first wash.

Degree of soiling

• Remove stains as soon as they occur; otherwise, they are particularly stubborn.
  – Stains are best pretreated with water and bile soap.

Tips for delicate textiles

Curtains

• Remove the curtains' plastic and metal hooks before washing.
• Handle curtains especially carefully; it is easy to get loose threads. Only put them on a spin cycle if this is specified on the textile label.

Small and delicate items

- Wash small and delicate pieces, such as baby socks, stockings and underwire bras, in a small pillowcase or small washbag.

The right washing load

The amount of laundry that can be loaded depends on the type and soiling of your laundry and the respective wash cycle.

As a rule of thumb: Load dry laundry up to one hand width below the upper edge of the drum.

If you overfill the drum, it may affect the outcome of your wash.

It is best to weigh your washing before you do the wash. Some washing weights can be found in the following table:

Typical washing weights
Bed sheets Approx. 550 g
Duvet covers Approx. 700 g
Cushion covers Approx. 180 g
Tablecloths Approx. 250 g
Terry towels Approx. 200 g
Tea towels Approx. 90 g
Men's shirts Approx. 250 g
Women's nighties Approx. 180 g
Pyjamas Approx. 450 g
Bathrobes Approx. 1200 g
Work overalls (synthetic) Approx. 300 g
Handkerchiefs Approx. 20 g

The right washing detergent

- Do not use other cleaning agents, such as scouring powder, household cleaners, etc. These will damage the appliance and your laundry.

Fabric-care products

• Do not use fabric softener in the same wash cycle as starch, fabric conditioner, or finishes.
  – Before dispensing viscous fabric-care products, mix them together with a little water to thin them out.
• Only use powder starch according to the instructions on the packet and not with high temperatures, or it may form clumps.

The right dosage

The motto ‘more is better’ does not apply to detergents and fabric-care products. They must be dosed properly to achieve the perfect wash result. Here are some tips:

• If necessary, use a smaller dosage of detergents and fabric-care products if the drum is not filled completely. For example, for half loads, only use about half the amount needed for a full drum.
• Always adjust the amount of detergent to the respective hardness of the water. If your tap water is soft, you need less detergent. Information about the water hardness in your area is provided by the waterworks responsible. The water hardness is also shown on the invoice from your water supplier.
• Dose detergent according to how dirty your laundry is. Laundry that is less dirty requires less detergent.
  – Highly concentrated detergent (also known as compact detergent) in particular requires accurate dosage. Even minor differences can have significant effects.

The following wash results are a sign of incorrect dosage of detergent.

Too much detergent

- strong foaming

• poor washing and rinsing performance
• skin irritation caused by leftover detergent in the clothing

Not enough detergent

• greying of the laundry
• 'Grease marks' (grey clumps of grease and dirt) on laundry
• Build-up of limescale deposits in the drum, heating elements and/or laundry

Environmentally friendly washing

The most efficient cycles with regard to energy and water consumption are generally those with a longer duration and lower temperatures.

The ECO 40–60 and 20 °C cycles are efficient in terms of combined energy and water consumption:

- The ECO 40–60 programme is suitable for cleaning heavily soiled cotton laundry which is stated to be washable at 40 °C or 60 °C and can be washed together.

- The 20 °C cycle is suitable for cleaning lightly soiled cotton laundry that can be washed at a nominal temperature of 20 °C.

You can save energy and water if you use the specified maximum amount of laundry.

Care and maintenance

WARNING

Risk of electric shock!

Improper use of this appliance may lead to electric shocks.

■ Switch off the appliance before cleaning, and pull the mains plug out of the socket and/or switch off the fuse.
■ Never clean the appliance with a high-pressure cleaner or steam cleaner.

NOTICE

Risk of damage to property!

Improper handling of the appliance may result in damage.

■ Do not use caustic, abrasive or scouring solvent-based cleaners. They can damage the surfaces or make the rubber sleeve brittle and fragile.
■ Do not use pointed, sharp or angular objects for cleaning the rubber sleeve. They can damage the rubber sleeve and make it leaky.

Regular checks

- Check regularly whether

– the screw connections of the water inlet hose (27) when the tap is turned on are tight,
– the water outlet hose (14) is firmly and securely seated on the edge of the bathtub or on the syphon,
– the water outlet hose is sitting tightly in the retaining clip at the point where it comes out of the housing.

– the water supply and outlet hose are brittle, cracked or kinked,

– the lint trap (17) is firmly closed,

– the rubber sleeve of the appliance door (19) is free from foreign bodies such as buttons, paper clips, etc.,

– the drum is free from foreign objects;

– the drum shows signs of rust.

Regular cleaning

Washing machine-cleaning agents for maintaining your appliance can be found in well-stocked supermarkets and drugstores. Cleaning the appliance using these products takes place when the washing machine is empty and is very intensive.

You should clean the appliance in this way every 30 wash cycles to prevent limescale deposits and to maintain your appliance. When doing so, please note the manufacturer's instructions on the packaging.

Limescale deposits can be avoided using the right detergent dosage.

Cleaning the appliance door

Line drawing of a hand holding a car wheel, labeled (33), with no text or symbols on the diagram itself.

1. Pull back the folds of the rubber sleeve (32) carefully and remove all objects from behind it.
2. Wipe the appliance door (19) and the rubber sleeve with a soft, damp cloth on the outside and inside, and then wipe them both dry.

Cleaning the drum

! NOTICE

Risk of damage to property! Improper handling of the appliance may result in damage.

■ Never use harsh cleaning agents, such as pot cleaners or similar items.

• If you have used starch or fabric sizing, wipe out the drum with a moist cloth.
• Rusty metal parts in the washing (e.g. paper clips, etc.) can cause rust stains in the drum. Use a commercially available rust remover to remove such rust spots.

Cleaning the dispensing drawer

!NOTICE

Risk of damage to property! Improper handling of the appliance may result in damage.

■ The dispensing drawer and removable parts are not suitable for the dish-washer.

1. Pull the dispensing drawer (1) out as far as possible.
2. Push down on the release point (33) and pull the dispensing drawer all the way out.

1. Remove the insert (34).
2. Rinse the dispensing drawer and insert under running water.
3. Remove any leftover detergent in the drawer runner and compartments with a small brush for dishes or bottles or a toothbrush.

1. Reinsert the insert (34).
2. Push the dispensing drawer back into the appliance.

Checking the water intake filter, cleaning and replacing the seals

In the water inlet, the appliance contains filters that prevent foreign particles from penetrating the appliance.

- Check and clean the filters every 3 months or if the appliance is not getting enough water despite the tap being open completely.

!NOTICE

Risk of damage to property! Improper handling of the appliance may result in damage.

■ Turn off the water intake tap after each use, before cleaning the water intake filter or replacing the seal. Otherwise there is a risk of water damage.
■ Close the tap before cleaning the filter or replacing the gaskets.
■ Check and clean filters and gaskets regularly.
■ Replace defect filters and gaskets immediately. Never operate the appliance without filters and gaskets.

1. Switch off the appliance, take the mains plug out of the socket and turn off the tap.
2. Screw the water inlet hose (27) from the tap.
3. Clean the filter with a small brush.
4. Screw the water inlet hose onto the tap again.

1. Unscrew the water inlet hose from the appliance.

2. Remove the water inlet filter (35) from the connection (13) by carefully pulling the plastic latch in the water inlet filter with a pair of pointed pliers.

A second water inlet filter is located at the end of the water inlet hose.

1. Remove the second water inlet filter (36) by carefully pulling the plastic latch (37) in the water inlet hose with a pair of pointed pliers.
2. Rinse the filters under clear water and clean them with a small, soft brush if necessary.
3. Reinsert the filters and screw the water inlet hose back into place.
4. Open the tap to check whether the hose and connections are sealed.

Cleaning the lint trap

WARNING

Risk of scalding! Improper handling of the appliance can lead to scalding caused by hot suds.

■ Allow soapy water to cool before removing the lint trap.

! NOTICE

Risk of damage to property! When draining in an emergency, substantial amounts of water can leak out.

■ In case of an emergency emptying, place a suitable collection container under the lint trap.

The lint trap (17) stops threads and other foreign bodies ending up in the pump with the suds. Clean the lint trap every 2 months.

1. Switch off the appliance and take the mains plug out of the socket.

2. Close the tap.

Diagram of a mechanical component with a circular feature and an arrow indicating rotation, labeled (20) (no text or symbols on the diagram itself)

1. Carefully open the shutter of the lint trap (17) with a flat object, such as with a flat-tip screwdriver.

Line drawing of a hand using a tool to press a button on a tray, with no text or symbols present.

1. Unscrew the lint trap by turning it anticlockwise.

1. Remove the foreign body and clean the lint trap thoroughly under running water.

Technical line drawing of a mechanical assembly with rotating components and directional arrows (no text or symbols)

1. Replace the lint trap and turn it clockwise until it clicks into place.
2. Close the cover of the lint trap.

Emptying residual water

CAUTION

Risk of injury!

The appliance is very heavy and can cause injury if it is allowed to fall.

■ Never move the appliance alone, but always with at least one other person.

If the appliance is in a frost-prone room, you must drain the residual water so that it does not freeze in the appliance and cause damage.

1. Follow steps 1 to 5 as described in the chapter "Cleaning the lint trap".
2. With the assistance of another person, tilt the appliance forward slightly to allow any residual water to drain from the appliance.
3. Replace the lint trap (17) and screw it clockwise all the way in.
4. Close the cover of the lint trap again.
5. Unscrew the water inlet hose (27) from the water tap and remove it from the bathtub or the siphon to let the residual water in it drain off.

Troubleshooting table

Malfunctions can occur in any electrical appliance. This does not necessarily mean that there is a defect in the appliance. Therefore, please check whether or not you can correct the fault using the table.

WARNING

Risk of electric shock in case of improper repair!

Touching live parts may result in severe injury or death.

■ Never try to repair the appliance yourself. This could endanger yourself and subsequent users. Only authorised specialists may carry out such repairs.

Problem Possible	cause Solutions, tips, explanations
The appliance is not starting.	The mains plug has not been inserted into a socket.	Plug in the mains plug.
	Fuse(s) faulty. Replace fuse(s).
	No power supply. Check the power supply.
	Start/Pause button not touched.	Touch the Start/Pause button.
	Cycle selector is set to OFF position.	Set the cycle selector to the desired position.
	Appliance door is not completely closed.	Close the appliance door.
The appliance does not draw water.	The tap is turned off. Turn the tap on.
	Water inlet hose may be twisted.	Check the water inlet hose and straighten if necessary.
	Water inlet hose is blocked.	Clean the water inlet hose filter (see chapter "Checking the water intake filter, cleaning and replacing the seals").
	Inlet filter is clogged. Clean the inlet filter (see chapter "Checking the water intake filter, cleaning and replacing the seals").
	Appliance door is not completely closed.	Close the appliance door.
The appliance does not pump the water.	Outlet hose is clogged or twisted.	Inspect and clean or straighten outlet hose.
	The lint trap is blocked. Clean the lint trap (see chapter "Cleaning the lint trap").
	Laundry was added too compactly to the drum.	Distribute the laundry evenly throughout the machine.
The appliance is vibrating.	The feet have not been adjusted.	Adjust the feet (see chapter "Aligning the appliance").
	Transport screws have not been removed.	Remove the transport screws from the machine (see chapter "Removing the transport safety devices").
	Your appliance is overloaded with laundry or the laundry is unevenly distributed.	Do not overload the drum. Spread your laundry evenly in the drum.
	Your appliance is not set up or aligned properly.	Set up or align the appliance correctly (see chapter "Location for set-up").
Excessive foaming in the dispensing drawer.	Too much detergent used.	Touch the Start/Pause button. Stop foaming by diluting a tablespoon of fabric softener in 1/2 litre of water and putting it in the dispensing drawer. After 5 to 10 minutes, touch the Start/Pause button.
	Incorrect detergent used.	Use only detergents for automated washing machines.
No satisfactory washing result.	Your laundry is too dirty for the selected programme.	To select the most appropriate programme, refer to the programme tables.
	Not enough detergent used.	Follow the instructions on the package for the quantity of detergent.
	There is too much laundry in your appliance.	Check whether the maximum capacity for the selected programme has been exceeded.
	Hard water. Use more detergent according to the manufacturer's instructions.
	The laundry was packed too tightly into the drum.	Be sure to spread the laundry evenly.
The water is pumped out as soon as the appliance has filled with water.	The end of the water drain hose is mounted too low.	Check that the outlet hose is at an appropriate level (see chapter "Water connection").
No water is visible in the drum during washing.	No error. Water is not located in the visible part of the drum.
Laundry has detergent residues.	Insoluble particles of certain detergents may appear as white spots on your laundry.	Perform an additional rinse step or clean your laundry with a brush after drying.
Gray dots on the laundry.	This is unwashed oil, cream or ointment on your laundry.	For the next laundry, follow the instructions on the package for the quantity of detergent.
The laundry is not spun or is spinning later than expected.	No error. The uneven loading control system has been activated.	The uneven loading control system attempts to distribute your laundry. Your laundry will be spun as soon as it is evenly distributed.Evenly feed the laundry into the drum the next time.

Error code Possible error Solutions, tips, explanations
E30 The appliance	door is not properly closed	Close the door properly until you hear a “click”.
E10 Problems with	the water inlet
	Tap is closed Open tap
	Inlet hose is kinked Check inlet hose; dismantle and realign, if necessary
	Inlet hose is clogged Cleaning filter in the inlet hose
	Filter at the inlet is clogged	Clean the filter at the inlet
E21 The water does	s not drain away	Check whether the outlet hose is clogged or bent.Check whether the lint trap is clogged (see chapter "Cleaning the lint trap").
E12 Water overflows	s Restart appliance
EXX Other causes	Contact customer service

Service

Please note!

You are responsible for the condition of the appliance and its proper use in the household. If you call customer service because of an operating error, you will charged for the visit, even during the guarantee/warranty period.

Damage resulting from non-compliance with this manual will unfortunately not be recognised.

In order for us to help you quickly, please tell us:

Name of appliance Model Order number
Hanseatic washing machine HWMA8	14A 43290844
Hanseatic washing machine HWMA7	14A 19603568

Advice, complaints and orders

Please contact the customer service centre of your mail order company if:

– the delivery is incomplete,
– the appliance is damaged during transport,
– you have questions about your appliance,
- a malfunction cannot be rectified using the troubleshooting table,
– you would like to order further accessories.

You can find the contact details of your product advisor online on the service pages of your mail order company. The various sections of product advice are listed here.

Please have your appliance invoice ready. (Date of purchase and item no.).

For more information, visit www.hanseatic.de

Repairs and spare parts

You can prevent waste by having your defective appliances repaired. Please contact our Customer Service department.

Please have your appliance invoice ready. (Date of purchase and item no.).

Spare parts for your appliance are available for a minimum period of ten years after the last of the model has been placed on the market.

Customers in Germany

Place an order at

Customers in Austria

Please contact the customer service centre or product advice centre of your mail order company.

Waste prevention, free return and disposal

Waste prevention

According to the provisions of Directive 2008/98/EC, waste prevention measures always take priority over waste management.

For electrical and electronic devices, waste prevention measures include extending the lifespan of defective devices through repair and reselling used working appliances instead of disposing of them.

Please help us reduce waste and contact our Service department if your product is faulty.

More information can be found in the brochure 'Waste Prevention Programme – of the German Government with the Involvement of the Federal Länder'.

Free return of old electrical appliances

Upon purchasing a new electrical appliance of the same type with essentially the same function, consumers may return an old electrical appliance to a distributor obliged to take back old appliances, at no extra cost for the consumers. This option also exists for deliveries made to a private household. For distance selling, the option of having old electrical equipment collected for free applies only in the case of the purchase of new electrical equipment with heat exchangers (e.g. refrigerators, dehumidifiers), screens, and display devices with a screen surface > 100 cm ^2 as well as large devices with at least one of its external dimensions measuring more than 50 cm.

In addition, consumers may return up to three old electrical appliances of the same type to a distributor's collection point for free without having to purchase a new electrical appliance. In this case, however, the old appliances' external dimensions may not exceed 25 cm.

Disposal

Dispose of old electrical devices in an environmentally friendly manner

Electrical appliances contain harmful substances as well as valuable resources. Every consumer is therefore required by law to dispose of old electrical appliances at an authorised collection or return point.

They will thus be made available for environmentally-sound, resource-saving recycling.

You can dispose of old electrical appliances free of charge at your local recycling centre.

Please contact your dealer directly for more information about this topic.

Don't forget to erase data!

If necessary, each consumer is responsible for erasing personal data from electrical and electronic equipment.

Batteries and rechargeable batteries, lamps and bulbs

If necessary, old single-use and rechargeable batteries that are not encased by an old electrical appliance as well as lamps/bulbs that can be removed from an old electrical appliance without being destroyed must be removed before you return the appliance.

The symbol shown here means that batteries and rechargeable batteries may not be disposed of with other household waste.

Consumers are required by law to bring all single-use and rechargeable batteries, regardless of whether they contain harmful substances or not, to a collection point operated by their communal authority or borough or to a retailer so that they can be disposed of in an environmentally friendly

manner and so that valuable resources (e.g. cobalt, nickel or copper) can be recovered.

Single-use and rechargeable batteries can be returned free of charge.

Some of the possible contents (e.g. mercury, cadmium and lead) are toxic and, if improperly disposed of, can have adverse effects on the environment. Heavy metals, for instance, can have detrimental health effects on humans, animals and plants and accumulate in the environment and food chain, and then enter the body indirectly through the consumption of food.

There is a high risk of fire with old lithium batteries. Special care must therefore be taken to properly dispose of old lithium batteries and rechargeable batteries. Improper disposal can also lead to internal and external short circuits because of thermal effects (heat) or mechanical damage. A short circuit can lead to a fire or an explosion and have serious consequences for people and the environment. It is therefore important to tape off the terminals of lithium batteries and rechargeable batteries before disposing of them to prevent an external short circuit.

Single-use and rechargeable batteries that are not built into the device should be removed before disposal and then disposed of separately.

Please only dispose of single-use and rechargeable batteries in a discharged state!

If possible, use rechargeable batteries in place of disposable batteries.

Charge your batteries properly and fully to maximize their lifespan. If necessary, fully discharge them using a suitable charger before recharging.

Always use the correct type of batteries for your devices. Incorrect use can shorten the life of the batteries and possibly cause harmful effects.

*) labelled with:

Cd = Cadmium

Hg = Mercury

Pb = Lead

Packaging

Our packaging is made from environmentally friendly, recyclable materials:

– Outer packaging made of cardboard
- Moulded parts made of foamed, CFC-free polystyrene (PS)
– Films and bags made of polyethylene (PE)
– Tension bands made of polypropylene (PP)
- Saving energy also protects against excessive global warming. Your new appliance uses little energy thanks to its environmentally friendly insulation and technology.

If you have sufficient space, we recommend retaining the packaging, at least during the warranty period.

If the appliance needs to be sent out for repairs, only the original packaging will provide sufficient protection. If you would like to dispose of the packaging, please dispose of it in an environmentally friendly way.

Appendix

Product fiche concerning

Regulation (EU) No. 2019/2014

The product fiche for your appliance is available to you online.

Visit https://eprel.ec.europa.eu and enter the model identifier of your appliance to download the product fiche.

The model identifier for your appliance can be found under Technical specifications.

Technical Data

Item number 19603568
Name of appliance Washing Machine
Model identifier HWMA714A
Supply voltage / frequency / fuse 220 - 240 V / 50 Hz / 10 A
Rated power 1950 W
Device measurements (Height × Width × Depth) 85,0 cm × 60,0 cm × 48,0 cm
Unloaded weight 66 kg
Water pressure	0,05–1,0 MPa / 0,5–10 bar
Power consumption standby mode: 0,8 W
Power consumption off mode: 0,5 W
Time after which the equipment reaches automatically standby mode: 15 Min
Time after which the equipment reaches automatically off mode: 15 Min
Item number 43290844
Name of appliance Washing Machine
Model identifier HWMA814A
Supply voltage / frequency / fuse 220 - 240 V / 50 Hz / 10 A
Rated power 1950 W
Device measurements (Height × Width × Depth) 85,0 cm × 60,0 cm × 48,0 cm
Unloaded weight 66 kg
Water pressure	0,05–1,0 MPa / 0,5–10 bar
Power consumption standby mode: 0,8 W
Power consumption off mode: 0,5 W
Time after which the equipment reaches automatically standby mode: 15 Min
Time after which the equipment reaches automatically off mode: 15 Min