DELTA

AC MAX Basic 11kW - Car charger DELTA - Free user manual and instructions

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Product Type Electric Vehicle Charger (Wallbox)
Brand Delta
Model AC MAX Basic 11kW
Power Rating 11 kW
Input Voltage 400V AC 3-phase (380-415V)
Output Current 16 A
Connector Type Type 2 (IEC 62196-2)
Cable Length 5 m
Dimensions (H x W x D) 250 x 180 x 100 mm
Weight 3 kg
Protection Rating IP54
Control Interface LED indicators, RFID reader
Protection Functions Overcurrent, overvoltage, undervoltage, leakage, surge
Installation Wall-mounted, requires professional installation
Operating Temperature -25°C to +50°C
Maintenance Clean with damp cloth, check cable and plug regularly
Spare Parts Type 2 cable, mounting bracket, RFID cards
Warranty 2 years (typical)
Compliance CE, UKCA

Frequently Asked Questions - AC MAX Basic 11kW DELTA

What is the charging speed of the Delta AC MAX Basic 11kW?
The Delta AC MAX Basic 11kW provides up to 11 kW of charging power, which can add about 60 km of range per hour (depending on your vehicle's acceptance rate).
Can the Delta AC MAX Basic 11kW be used outdoors?
Yes, it has an IP54 rating, making it resistant to dust and water splashes, suitable for outdoor installation.
What type of connector does the charger use?
It uses a Type 2 connector (IEC 62196-2), which is compatible with most electric vehicles in Europe.
Do I need a three-phase power supply?
Yes, the 11 kW model requires a three-phase 400V power supply. Check your home or facility's electrical capacity.
How do I start a charging session?
Hold an RFID card near the reader or use the LED interface to start charging. Plug the cable into your vehicle first.
Is this charger compatible with my Tesla?
Yes, it is compatible with Tesla vehicles using a Type 2 connector and an adapter. Charging speed depends on the vehicle's onboard charger.
What safety features does the charger include?
It includes overcurrent protection, residual current device (RCD), overvoltage and undervoltage protection, and surge protection.
Can I control the charger via Wi-Fi or app?
The Basic model does not include Wi-Fi or app control. It is managed via RFID and physical buttons. For smart features, consider the Plus version.
What is the recommended maintenance?
Regularly inspect the charging cable for damage, clean the unit with a damp cloth, and ensure the ventilation slots are clear.
What are the dimensions and weight?
Dimensions: 250 x 180 x 100 mm; Weight: 3 kg.

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USER MANUAL AC MAX Basic 11kW DELTA

Installation and operation manual

AC MAX

EU-Basic version

DELTA AC MAX Basic 11kW - EU-Basic version - 1

natural_image White electric vehicle charging station with black cable and logo, no visible text or symbols on the device itself.

Table of Contents

1 Information....3

1.1 Copyright....3
1.2 Intended use 3
1.3 Safety instructions....3
1.4 Operator's duty of supervision ....5
1.5 Model series....6
1.6 Product overview....7

2 Installation 10

2.1 Preparation before start 10
2.2 Installation steps 11

3 Operation....22

3.1 Start charging....22
3.2 Stop charging....22

4 LED Indicator....23

4.1 Fault events 23
4.2 Symbol description....24

5 Troubleshooting....24

6 Specifications 25

7 Cleaning 26

8 Warranty 26

9 Disposal....26

1 Information

The ownership and all intellectual property rights of this Installation and Operation Manual (this "Manual"), including but not limited to the content, data and figures contained herein are vested by Delta Electronics, Inc. ("DELTA"). The Manual can only be applied to operation or use of the device. Any disposition, duplication, dissemination, reproduction, modification, translation, extraction or any other usage to the Manual is prohibited without obtaining DELTA's prior written permission. As the product will be developed and improved continuously, DELTA may modify or update the Manual from time to time without any notice. DELTA disclaims any kinds or forms of warranty, guarantee or undertaking, either expressly or implicitly, including but not limited to the completeness, accuracy, non-infringement, merchantability or fitness for particular purpose or usage.

Copyright © 2021 Delta Electronics, Inc. All Rights Reserved.

1.2 Intended use

The device is developed, manufactured, tested and documented according to the safety standards. If you comply with the instructions and safety instructions described for its intended use, the product normally will not pose any danger in terms of property damage or to the health of people. The instructions contained in this manual shall follow to the letter. Otherwise, sources of danger may be produced or safety equipment may be rendered inoperable.

This device may only be used to charge Battery Electric Vehicle or Plug-in Hybrid Electric Vehicle in accordance with the following regulations:

● Mode 3 charging according to IEC 61851-1 for electric vehicles with non-gas discharged batteries.
- Use with plugs and sockets according to IEC 62196.

In addition, the following conditions apply for intended use:

● The device is exclusively for stationary installation.
● The device is designed for installation on a wall or pedestal.
● The device can be used for indoors and outdoors.

The following uses are considered as not intended:

● The charging of electric vehicles with gassing batteries is not permitted.

1.3 Safety instructions

Before installing, commissioning, and operating of the EVSE, review this manual carefully and consult with licensed contractors, licensed electricians and installation experts to ensure compliance with local building practices, climate conditions, safety standards, and state and local codes. DELTA is not responsible for damage caused by failure to follow the safety instructions and work instructions in this manual.

DELTA AC MAX Basic 11kW - Safety instructions - 1

DANGER

DELTA AC MAX Basic 11kW - DANGER - 1

Risk of electric shock

Dangerous voltages and currents can occur during operation of the EVSE. Therefore, before carrying out any work on the EVSE, take the following protective measures:

- Disconnect all electrical power prior to installing the EVSE. Failure to do so may result in electric shock, physical injury or damage to the electrical system and charging unit.

  • Do not remove circuit protective devices or any other component until all electrical power is disconnected.
  • Secure the working area against access by unauthorized persons.
  • The EVSE must be connected to a grounded, metal, permanent wiring system or an equipment grounding conductor must be run with the circuit conductors and connected to the equipment grounding terminal or lead on the EVSE.
  • Use a measuring instrument to check that there is no voltage.
  • Use appropriate protection when connecting to the main power distribution cable.

DELTA AC MAX Basic 11kW - Risk of electric shock - 1

DANGER

DELTA AC MAX Basic 11kW - DANGER - 1

Risk of electric shock

Dangerous voltages and currents can occur when operating the EVSE.

  • Do not use the device to charge or supply other devices.
  • Do not touch the contact pins of the charging plug when operating.
  • Do not use adapters, conversion adapters or cord extension sets with the EVSE.
  • Do not use this EVSE if the flexible power cord or charging cable is frayed, the insulation is broken, or the device shows signs of damage.

DELTA AC MAX Basic 11kW - Risk of electric shock - 1

WARNING

  • Close the charging plug with the protective cap when not in use.
    ● Damaged cables may only be replaced by electricians.
  • Do not use this EVSE if the enclosure or the vehicle connector is broken, cracked, open, or shows any signs of damage.
  • Only pull the charging cable out of the charging socket by the charging plug.

DELTA AC MAX Basic 11kW - WARNING - 1

CAUTION

DELTA AC MAX Basic 11kW - CAUTION - 1

Risk of tripping

People can trip over cables lying around.

▶ Always hang the charging cable in the holder supplied with the EVSE after use.

  • A device using pressure connectors for field wiring connections must be supplied with instructions that specify a range or nominal value of the tightening torque to be applied to the terminal screws of the connectors.
  • Any repair work as well as the replacement of components on the EVSE may only be carried out by DELTA. Otherwise the warranty will become void.
    ● Damaged or illegible safety labels must be replaced.
  • The EVSE can only be installed by licensed contractors, or licensed electricians in accordance with all applicable state, local and national electrical codes and standards in a location with non-restricted access.
  • To ensure the ingress protection degree IP55, seal all external connections adequately. Seal unused connections with the caps provided.
  • Warning notices, warning symbols and other markings attached to the EVSE by DELTA must not be removed.

1.4 Operator's duty of supervision

● As the operator of the EVSE, you are responsible for the safety of the users and its proper use.
- As the operator of the EVSE, you are responsible for the safety of particularly vulnerable persons, especially children. Ensure that such persons maintain a sufficient safety distance from the EVSE and the charging cable.
- Consider the emergency routes at the installation site.
- Do not install the device at potentially explosive atmosphere areas (Ex areas).

1.5 Model series

The following describes the segmentation used to describe the basic features of each available model:

EIAW - X XXK X X X X X XX
1 2 3 4 5 6 7 8

SegmentItemDescription
1E: AU/NZ, EMEA, SEA,G: ChinaJ: JapanT: TaiwanU: Canada, USIndicate the available region
2From 1-99:7: 7 kW11: 11 kW22: 22 kWIndicates the nominated maximum output power
3S: Single phaseT: Three phaseIndicates the phase of input rating
4B: BasicS: SmartP: PremiumIndicates the version of EVSE
5U: SAE J1772 plugE: IEC 62196-2 plugS: IEC 62196-2 socketH: IEC 62196-2 shutterG: GB/T 20234.2 plugIndicates the charging interface
6From 1-9:5: 5 m7: 7 mIndicates the cable length (0 for socket or shutter)
7From A-Z:A: Generation AB: Generation BIndicates the product generation
8From 01-99Indicates the serial code of EVSE

1.6 Product overview

1.6.1 Scope of delivery

PartDescriptionPartDescription
EVSE*DELTA AC MAX Basic 11kW - Scope of delivery - 11xMounting bracketDELTA AC MAX Basic 11kW - Scope of delivery - 21x
TemplateDELTA AC MAX Basic 11kW - Scope of delivery - 31xTorx T30 mounting boltsDELTA AC MAX Basic 11kW - Scope of delivery - 44x
No. 8 wood screwsDELTA AC MAX Basic 11kW - Scope of delivery - 52x1/4 inch expansion boltsDELTA AC MAX Basic 11kW - Scope of delivery - 62x
Quick installation guideDELTA AC MAX Basic 11kW - Scope of delivery - 71xSafety instructionsDELTA AC MAX Basic 11kW - Scope of delivery - 81x
Cable glandDELTA AC MAX Basic 11kW - Scope of delivery - 9wood screwsDELTA AC MAX Basic 11kW - Scope of delivery - 10
1x2x
Control boardDELTA AC MAX Basic 11kW - Scope of delivery - 11Cable holder* (For plug version only)DELTA AC MAX Basic 11kW - Scope of delivery - 12
1x1x
KeyDELTA AC MAX Basic 11kW - Scope of delivery - 13
1x

*Depends on model configuration

The following tools are recommended for the installation of product:

PartDescription
Electro drillUsed for masonry walls
Pencil
Spirit level
Terminal crimperCrimping input wire
Torque wrench
Torque screwdriver (cross)Securing mounting bracket to masonry walls or stand
Torque screwdriver (slotted)Securing mounting bracket to masonry walls or stand
Torx T20 screwdriverSecuring front cover and middle cover
Torx T30 screwdriverSecuring mounting bracket

1.6.3 Installer-supplied components

Installers may prepare the following parts:

  1. Conduit of appropriate size or cable gland (M32) for input power wires to ensure the water resistance.

  2. DIN 46228-4 Cord end terminal:

Please use the cord end terminal for split conductors while installation.

Current 16 A 32 A
Pin length18 mm18 mmDELTA AC MAX Basic 11kW - Installer-supplied components - 1
Wire range4 mm ^2 10 mm ^2
  1. Upstream breakers:

To reduce the risk of fire, only connect to a circuit with circuit breaker conforming to IEC 60898-1.

ModelCircuit breaker specification
EIAW-E7K40A min., 230V min., 2 poles, Type B
EIAW-E11K20A min., 400V min., 4 poles, Type B
EIAW-E22K40A min., 400V min., 4 poles, Type B

1.6.4 Overview of components

DELTA AC MAX Basic 11kW - Overview of components - 1

  1. Mounting bracket

  2. Key switch

  3. Body

  4. LED bar

  5. Cable gland

  6. Middle cover

7-A. Vehicle connector

7-B. Socket/ socket with shutter

  1. Front cover

  2. Water proof cap

2 Installation

Before you start, please read the following instructions.

2.1 Preparation before start

2.1.1 Installation site selection

AC MAX can be installed in both indoor and outdoor environments. It is necessary to consider the installation conditions and protection at the site:

  • Follow local electrical regulation and installation standards.
  • Consider the emergency routes at the installation site.
  • Do not install the device at potentially explosive atmosphere areas (Ex areas).

When considering installation positions, make sure EV can be easily connected with EVSE and have enough space for maintenance.

DELTA AC MAX Basic 11kW - Recommended installation positions - 1

natural_image Top-down diagram of a car with two labeled parts (1 and 2), no text or symbols present.
  1. Recommended position
  2. Alternative position

DELTA AC MAX Basic 11kW - Recommended installation positions - 2

natural_image Top-down diagram of a car with labeled parts (no text or symbols present)

Installers shall follow applicable accessibility requirements for the mounting position. The EVSE shall be mounted at a height between 800 mm (31.5 inches) and 1200 mm (47.2 inches) above ground.

Front viewTop view

DELTA AC MAX Basic 11kW - Recommended installation space - 1

text_image 200mm 500mm 500mm 800mm ~1200mm

DELTA AC MAX Basic 11kW - Recommended installation space - 2

text_image 500mm 500mm 500mm

2.2 Installation steps

2.2.1 Remove front cover and middle cover

DELTA AC MAX Basic 11kW - Remove front cover and middle cover - 1

natural_image 3D mechanical component diagram showing a rotating assembly with labeled parts (1, 2), no readable text or symbols present.
  1. Remove the screw located at the bottom of front cover by using a Torx T20 screwdriver.
  2. Pull the front cover upward to separate from the EVSE.

DELTA AC MAX Basic 11kW - Remove front cover and middle cover - 2

natural_image 3D diagram of a mechanical component with internal structure and directional arrows, no text or symbols present
  1. Remove the screw located at the middle cover by using a Torx T20 screwdriver.
  2. Remove the middle cover.

2.2.2 Mark drill holes

DELTA AC MAX Basic 11kW - Mark drill holes - 1

natural_image Diagram of a paint palette with a pencil and arrow pointing to it, no text or symbols present

The EVSE is a stationary wall-mounted equipment. Using the template to mark the screw locations for the mounting bracket and cable holder (optional).

2.2.3 Secure mounting bracket

DELTA AC MAX Basic 11kW - Secure mounting bracket - 1

natural_image Technical illustration of two mechanical bracket assemblies with mounting brackets and fasteners (no text or symbols)
  1. The cable holder is optional and depicted in the figure for demonstration purposes. The following are recommended bolt types:

● Masonry walls: 1/4" expansion bolts. Torque: 8.8 N·m (78 lb·in)

- Finished walls supported by wood studs: #8 wood screws of 2" or above screw length. Torque: 3 N·m (26 lb·in)

DELTA AC MAX Basic 11kW - Secure mounting bracket - 2

natural_image Technical diagram of a mechanical assembly with labeled components (no text or symbols present)
  1. Align the EVSE with the screw holes on the mounting bracket.
  2. Secure the EVSE on the mounting bracket with the supplied Torx T30 screws.
    Torque: 1.5 N·m (13 lb·in)

2.2.4 Configure dip switches

DELTA AC MAX Basic 11kW - Configure dip switches - 1

natural_image Architectural cross-section diagram of a vehicle showing roof, door, and interior components (no text or labels)

Configure the dip switches with following steps

2.2.4.1 Phase unbalance protection

Choose the pin 1 to enable or disable the phase unbalance protection. When the function enabled, the protection will limit the phase unbalance to 15 A.

ConfigurationFunctionConfigurationFunction
DELTA AC MAX Basic 11kW - Phase unbalance protection - 1ON 1ON 2ON 3ON 4ON 5ON 6Disable (Default)DELTA AC MAX Basic 11kW - Phase unbalance protection - 2Enable

2.2.4.2 Authorization mode

Choose the pin 2 to configure the authorization mode for bluetooth availability.

ConfigurationFunctionConfigurationFunction
DELTA AC MAX Basic 11kW - Authorization mode - 1ON 1ON 2ON 3ON 4ON 5ON 6Key switch (Default)DELTA AC MAX Basic 11kW - Authorization mode - 2Bluetooth

2.2.4.3 Grounding system

Choose the pin 3 to configure the grounding system for TT/TN or IT system.

ConfigurationFunctionConfigurationFunction
DELTA AC MAX Basic 11kW - Grounding system - 1ON 1TT/TN (Default)DELTA AC MAX Basic 11kW - Grounding system - 2IT
ON 2
ON 3
ON 4
ON 5
ON 6

2.2.4.4 Maximum current setting

Choose the pin 4-6 to configure the maximum output current ratings.

ConfigurationMax. Current RatingsConfigurationMax. Current Ratings
DELTA AC MAX Basic 11kW - Maximum current setting - 16 A (Default)DELTA AC MAX Basic 11kW - Maximum current setting - 216 A
DELTA AC MAX Basic 11kW - Maximum current setting - 38 ADELTA AC MAX Basic 11kW - Maximum current setting - 420 A*
DELTA AC MAX Basic 11kW - Maximum current setting - 510 ADELTA AC MAX Basic 11kW - Maximum current setting - 624 A*
DELTA AC MAX Basic 11kW - Maximum current setting - 712 ADELTA AC MAX Basic 11kW - Maximum current setting - 832 A*

* Depends on model configuration

2.2.5 Connect input wire

DELTA AC MAX Basic 11kW - Connect input wire - 1

text_image L1 L2 L3 N PE
  1. Install the copper wire as described. The section of copper wire connected to terminal shall be reserved enough tolerance to prevent any tension or stress from the external force.

Note: Copper wire type: 10 mm ^2 , 70°C.

  1. Insert the input wire into the terminal accordingly. The cord end terminal shall be inserted to the end without any deviation.

Note: Bottom-fed/rear-fed is available for indoor/outdoor installation with cable gland.

1
DELTA AC MAX Basic 11kW - Connect input wire - 2

2
DELTA AC MAX Basic 11kW - Connect input wire - 3

5
DELTA AC MAX Basic 11kW - Connect input wire - 4

text_image Wrong
  1. Make sure the terminal block is secured correctly.

DELTA AC MAX Basic 11kW - Connect input wire - 5

natural_image Technical line drawing of a device rear view showing internal components and wiring (no text or symbols)

Dry contact

Use appropriate wires (0.75 mm ^2 ) and connect each of them to the correct terminal connector for dry contact connections shown on wiring schemes (Left 1: NO, Left 2: COM).

Note:

The product provides a closing signal when unable to close the output. There are breaker types that trip to stop output when a closing signal is accepted. It is mandatory requirement for Netherland and Italy.

2.2.5.1 Wiring diagram

Single phase Three phase
DELTA AC MAX Basic 11kW - Wiring diagram - 1

text_image L1 L2 L3 N L1 L2 L3 N PE AC MAX

TT

DELTA AC MAX Basic 11kW - Wiring diagram - 2

text_image L1 L2 L3 N L1 L2 L3 N PE AC MAX

TT

DELTA AC MAX Basic 11kW - Wiring diagram - 3

text_image L1 L2 L3 PEN L1 L2 L3 N PE AC MAX

TN-C

DELTA AC MAX Basic 11kW - Wiring diagram - 4

text_image L1 L2 L3 PEN L1 L2 L3 N PE AC MAX

TN-C

DELTA AC MAX Basic 11kW - Wiring diagram - 5

text_image L1 L2 L3 N PE L1 L2 L3 N PE AC MAX

TN-S

DELTA AC MAX Basic 11kW - Wiring diagram - 6

text_image L1 L2 L3 N PE L1 L2 L3 N PE AC MAX

TN-S

DELTA AC MAX Basic 11kW - Wiring diagram - 7

text_image L1 L2 L3 N PE L1 L2 L3 N PE AC MAX

TN-C-S

DELTA AC MAX Basic 11kW - Wiring diagram - 8

text_image L1 L2 L3 N PE L1 L2 L3 N PE AC MAX

TN-C-S

Single phase Three phase

DELTA AC MAX Basic 11kW - Single phase Three phase - 1

text_image L1 L2 L3 L1 L2 L3 N PE AC MAX

IT

DELTA AC MAX Basic 11kW - Single phase Three phase - 2

text_image L1 L2 L3 IT L1 L2 L3 N PE AC MAX

IT

Note: To fulfill requirements for electrical installations in UK, the following shall be observed.

  1. When installed in a TN systems, the supplying circuit shall not include a PEN conductor(combined protective and neutral).
  2. If the power grid belongs to TN-C-S system, the charger needs to be grounded separately to TT system. A PME earthing facility shall not be used as the means for the protective conductor contact of a charging point located outdoors.

Note: To fulfill requirements for electrical installations in Singapore, the following shall be observed.

  1. Emergency switching (e.g. emergency button) shall be installed to isolate the a.c. electricity supply (mains) from the EV charging station in case of risk of electric shock, fire or explosion.

2.2.6 (Optional) active power control

Users can control the EVSE with external components (e.g. a ripple control receiver from the power supplier, a domestic controller, a time switch, a combination lock, a photovoltaic system, etc.).

Note:

  1. Ensure that hazardous voltages are isolated safely.
  2. The application is taken into consideration for that charging station with a rated power > 12 kVA shall be equipped with control equipment for network integration via an interruptibility by the network operator in Germany.

DELTA AC MAX Basic 11kW - Note: - 1

text_image Bottom line
  1. Based on the bottom line, attach the control board to the inner surface of EVSE.

DELTA AC MAX Basic 11kW - Note: - 2

natural_image Technical line drawing of a mechanical component with three circular ports and a central hub (no text or symbols)
  1. Remove the water proof cap and pass through the signal cable with appropriate conduit or cable gland.

DELTA AC MAX Basic 11kW - Note: - 3

text_image (+5V) Pin 1 Pin 2 Pin 3 Pin 4 Pin 5
  1. Connect the signal cable according to pin definition (2.2.6.1) and must connect to the Pin 1 (+5V).

Note: suggested wire of signal cable: 1.5 mm ^4 .

DELTA AC MAX Basic 11kW - Note: - 4

natural_image Technical line drawing of a car interior showing engine, battery, and wiring (no text or labels)
  1. Assemble the connector

DELTA AC MAX Basic 11kW - Note: - 5

natural_image Interior view of a vehicle dashboard with visible wiring and a red directional arrow indicating a component (no text or symbols present)
  1. Connect the control board

2.2.6.1 Pin definition

User can connect the external component with signal cable based on following configuration. The output power will be adjusted by the following pin definition once the grid power is limited by network operator. The power limitation is based on rated output power configured by dip switches (2.2.4.4).

2.2.6.1.1 Configuration A

Connect the signal cable with Pin 1 and Pin 5 as below:

DELTA AC MAX Basic 11kW - Configuration A - 1

text_image External Component K1 Pin 1 (+5V) Pin 2 Pin 3 Pin 4 Pin 5
Pin 2Pin 3Pin 4Pin 5Power limitation
LowLowLowLowOutput 100% power
LowLowLowHighStop charging

2.2.6.1.2 Configuration B

Connect the signal cable with Pin 1 to Pin 5 as below:

DELTA AC MAX Basic 11kW - Configuration B - 1

text_image External Component K1 K2 K3 K4 Pin 1 (+5V) Pin 2 Pin 3 Pin 4 Pin 5 ▶
Pin 2Pin 3Pin 4Pin 5Power limitation
LowLowLowLowOutput 100% power
HighLowLowLowOutput 87.5% power
LowHighLowLowOutput 75% power
HighHighLowLowOutput 62.5% power
LowLowHighLowOutput 50% power
HighLowHighLowOutput 37.5% power
LowHighHighLowOutput 25% power
HighHighHighLowOutput 12.5% power
LowLowLowHighStop charging

2.2.7 Secure middle cover and front cover

DELTA AC MAX Basic 11kW - Secure middle cover and front cover - 1

natural_image 3D diagram of a mechanical component with internal cross-section and labeled parts (no text or symbols)
  1. Recover the middle cover on the EVSE and secure the middle cover by using Torx T20 screwdriver.

Torque: 1.2 N·m (10.5 lb·in)

Note: rubber sealing shall be put on the appropriate position before recovery.

DELTA AC MAX Basic 11kW - Secure middle cover and front cover - 2

natural_image 3D mechanical component diagram showing a rotating housing with labeled parts (no text or symbols present)
  1. Recover the front cover on the EVSE.

  2. Secure the screw located at the bottom of front cover by using a Torx T20 screwdriver.

Torque: 0.5 N·m (4.4 lb·in)

2.2.8 Enabling the Charging Function

DELTA AC MAX Basic 11kW - Enabling the Charging Function - 1

text_image Technical diagram showing a mechanical component with two circular gauges labeled 'ON' and a key inserted into a housing, illustrating rotational or mechanical assembly.

The key switch is located on the side of the product. The EVSE is authorized to charge when the key switch is in the "On" position.

3 Operation

Turn on the upstream breaker. The indicator flashes in yellow during a system self-test. After the self-test completed, the indicator illuminates in blue and the EVSE is ready to charge.

3.1 Start charging

  1. Connect the vehicle connector to vehicle inlet.
    Note: for socket or socket with shutter model, please connect the plug to EVSE first.
  2. The indicator flashes blue to indicate the charging is initiated.

3.2 Stop charging

  1. Stop charging session at the vehicle.
  2. Disconnect the vehicle connector from the vehicle inlet.
    Note: the plug would be locked by the EV and please unlock the plug if needed.
  3. Recover the vehicle connector to vehicle connector inlet.

4 LED Indicator

Status Description
Black Power off.
Yellow, fast flashingInitial configuration and self-test.
Blue Standby mode (not connecting to EV).
Yellow Ready to charge (connecting to EV).
Blue, slow flashing Charging in progress.
Green Charging process completed.
Yellow, slow flashingLimited output power by active power control, firmware upgrade or log download.
Red, slow flashing Refer to fault event.
RedFailed self-test or general malfunction.

4.1 Fault events

StatusDescriptionAction
Red, 1 FlashHigh/under voltage protectionThe EVSE will be auto-recovery once the voltage is normal. If not, please restart the EVSE or contact customer support.
Red, 2 FlashesGround fault protection.Check the ground system, and wait for recovery.
Red, 3 FlashesGround does not correctly connect to the EVSE.Check if ground (PE) is well connected.
Red, 4 FlashesOver current protection.Unplug the vehicle connector and plug it again.
Red, 5 FlashesOver temperature protection.Wait for recovery and check if any heat source around the EVSE. If yes, please try to remove the heat source.
Red, 6 FlashesInput mis-wired.Swap the Line (L) and Neutral (N).
Red, 7 FlashesControl pilot signal error, Gun lock error/faultUnplug the vehicle connector and plug it again. If not recovery, please contact customer support.

4.2 Symbol description

Status Description
Slow flashingSlow flashing (period = 2 s, duty cycle = 50%)
Fast flashingFast flashing (period = 0.8 s, duty cycle = 50%)
1 FlashDELTA AC MAX Basic 11kW - Symbol description - 1
2 FlashesDELTA AC MAX Basic 11kW - Symbol description - 2
3 or more Flashes refer to previous figures of time duration.

5 Troubleshooting

Contact Customer Support if the EVSE appears to malfunction or if the LED indicators display a fault event. DO NOT open the EVSE, touch or remove the circuit protective devices or any other component.

Situation Action
Indicator does not light1. Make sure the power input is connected correctly and the power is within operating range of the unit.2. Power cycle the EVSE.3. If the problem persists, contact customer support.
Indicator does not flash after plugging vehicle connector1. Check if the vehicle connector is fully inserted to EV2. Check if the battery is full on EV3. If the problem persists, contact customer support.
Indicator starts to flash in red while charging1. Wait until the temporary error is resolved and the EVSE returns to normal condition, typically less than 10 seconds.2. Unplug the vehicle connector.3. Power cycle the EVSE.4. If the situation persists, contact customer support.
Indicator illuminates in red1. It might be a critical error (e.g. hardware fault).2. Unplug the vehicle connector.3. Power cycle the EVSE.4. If the situation persists, contact customer support.

6 Specifications

VersionBasic
Charging modeMode 3
Charging interfaceIEC 62196-2: Type 1 plug, Type 2 plug, Type 2 socket, or Type 2 socket with shutter
Input/output rating220-240 Vac, single phase, 16A or 32 A max., 50-60 Hz
380-415 Vac, three phase, 16A or 32 A max., 50-60 Hz
Input wiringSingle phase: L1, N, PE
Three phase: L1, L2, L3, N, PE/ L1, L2, L3, PE (IT)
Grounding systemTT/TN/IT
Standby power< 2.6 W*
Altitude2000 m
Internal residual current detectionAC 30 mA, DC 6 mA(Follow IEC 62955 regulation “provided the automatic test function is performed at every switch on and at intervals once a day”)
Surge protectionClass II
Electrical protectionOver current protection, short circuit protection, over voltage protection, under voltage protection, ground fault protection, surge protection, over temperature protection
Cold load pick-upRandomized delay between 5 and 100 seconds before the charge resume after power outages.
Status indicatorsBlue, green, red, yellow
Buttons/switchesKey switch
Operating temperature-30°C to +50°C (-22°F to +122°F)
Storage temperature-40°C to +80°C (-40°F to +176°F)
Relative humidity< 95%, non-condensing
Length of charging cable5 m, straight cable
Ingress protectionIP55
Impact protectionIK09
CoolingNatural cooling
Dimension (H x W x D)371 x 218 x 167 mm (14.6 x 8.6 x 6.6 inch), excluding charging cable, mounting bracket and cable holder
Net weight3.9 kg*
Compliance/ certificateCE, UKCA

*Depends on model configuration

7 Cleaning

Regular cleaning of EVSE is required while standby state. Using a soft damp cloth with clear water is highly recommended and make sure no water enters the vehicle connector.

8 Warranty

Customer service can provide more information on the terms of warranty. However, the following cases are not covered by the warranty.

● Defects or damage caused by not using the product as specified in the Installation and Operation Manual.
● Costs and damage caused by repair work which is not provided by DELTA approved authorized specialist or electrician.

9 Disposal

DELTA AC MAX Basic 11kW - Disposal - 1

text_image Image showing a recycling symbol and a crossed-out trash bin with a horizontal line indicating no waste or plastic.

The EVSE is an electronic device and must be disposed of separately from normal house wastes. Please have it disposed in compliance with the waste disposal and recycle local regulation.

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Product information

Brand : DELTA

Model : AC MAX Basic 11kW

Category : Car charger