Apollo APO-VX20-UC - Video Conferencing System WyreStorm - Free user manual and instructions
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| Product Type | Video Conferencing System |
| Brand | WyreStorm |
| Model | Apollo APO-VX20-UC |
| Dimensions (W x H x D) | Approx. 120 x 70 x 70 mm |
| Weight | Approx. 0.5 kg |
| Power Supply | USB bus-powered (5V, 500mA) or optional AC adapter |
| Camera Resolution | 4K UHD (3840x2160) @ 30fps |
| Field of View | 120° (diagonal) |
| Microphone Array | Built-in, 3-microphone array with 5m pickup range |
| Speaker | Integrated full-range speaker, 3W |
| Connectivity | USB-C (USB 3.0 compatible), Bluetooth 5.0, Wi-Fi (optional) |
| Compatibility | Windows, macOS, Chrome OS, Linux; major conferencing apps |
| Main Functions | Auto-framing, noise cancellation, echo suppression, 4K video |
| Mounting Options | Desktop, tripod (1/4") or monitor mount (with clip) |
| Control | IR remote (included) and physical buttons on unit |
| Privacy Shutter | Yes, built-in physical shutter for camera |
| LED Indicators | Power, mute, and camera tracking status |
| Cleaning and Maintenance | Wipe with soft, dry cloth; avoid liquids; clean lens with lens tissue |
| Safety Features | Overcurrent protection, automatic power-off when not in use |
| Spare Parts and Repairability | Limited spare parts available; contact authorized service centers |
| Warranty | 2 years limited warranty |
Frequently Asked Questions - Apollo APO-VX20-UC WyreStorm
How do I connect the Apollo APO-VX20-UC to my computer?
Use the included USB-C cable. Connect one end to the device and the other to a USB-C or USB-A port on your computer. The device should be automatically recognized.
Can I use this system with Zoom or Microsoft Teams?
Yes, the Apollo APO-VX20-UC is compatible with popular conferencing apps like Zoom, Teams, Google Meet, and Skype. Just select it as your camera, microphone, and speaker.
How do I enable auto-framing?
Press the auto-framing button on the unit or use the remote control. The camera will automatically adjust to keep all participants in the frame.
What is the microphone pickup range?
The built-in microphone array can pick up voices up to 5 meters (16 feet) away, with effective noise cancellation.
Can I mount the device on a monitor?
Yes, a monitor mount clip is included. Attach the clip to the top of your monitor, then slide the device onto the clip.
How do I clean the lens?
Use a microfiber lens cloth. Gently wipe the lens in a circular motion. Avoid using liquids or abrasive materials.
What should I do if the device is not recognized?
First, try a different USB port or cable. Ensure your system meets requirements (USB 3.0 recommended). Restart your computer. If issue persists, check device manager or system preferences for driver conflicts.
How can I update the firmware?
Download the latest firmware from WyreStorm's website. Connect the device to your computer and run the firmware update tool. Follow on-screen instructions.
Is there a privacy shutter?
Yes, a physical privacy shutter is built-in. Slide it to cover or uncover the camera lens.
What are the power requirements?
The device is USB bus-powered (5V, 500mA). No external power supply is needed for most computers. If using with a low-power USB port, an optional AC adapter can be used.
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