ERICSSON Dialog 3145MW - Phone

Dialog 3145MW - Phone ERICSSON - Free user manual and instructions

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Product Type Corded telephone with display and speakerphone
Brand Ericsson
Model Dialog 3145MW
Dimensions (approx.) 210 x 160 x 100 mm (8.3 x 6.3 x 3.9 inches)
Weight (approx.) 0.6 kg (1.3 lbs)
Power Supply Powered via telephone line (no external adapter required)
Display Backlit LCD display for caller ID and menu navigation
Audio Features Full-duplex speakerphone, adjustable ringer volume, tone/pulse dialing
Keypad 12-key numeric keypad with programmable function keys (up to 4)
Call Functions Call hold, mute, redial, call waiting, conference call, speed dial
Headset Compatibility RJ9 headset jack (2.5 mm) for optional wired headset
Connectivity RJ11 line interface for standard analog phone line (PSTN)
Ringer Adjustable ring tone and volume, up to 3 distinct patterns
Memory Stores up to 50 caller ID entries and 20 speed dial numbers
Cleaning Instructions Wipe with a soft, dry cloth; do not use liquids or abrasives
Safety Low voltage (SELV) device; no risk of electric shock under normal use
Spare Parts Availability Handset cord, line cord, and handset are replaceable; contact Ericsson support
Repairability Modular design: handset, base, and cords can be replaced independently
Environmental Operating temperature 0°C to 40°C; humidity 10% to 90% non-condensing
Standards Compliance CE, FCC Part 68

Frequently Asked Questions - Dialog 3145MW ERICSSON

How do I set up the Ericsson Dialog 3145MW?
Connect one end of the phone cord to the base's line port (RJ11) and the other end to the wall jack. Insert the handset cord into both base and handset. The phone powers on automatically.
Can I use a headset with this phone?
Yes, the Dialog 3145MW has a 2.5mm RJ9 headset jack on the left side. Plug in a compatible headset for hands-free calls.
How do I adjust the ringer volume?
Press the Volume Up/Down buttons on the base when the phone is idle. The ringer volume changes in steps; the display shows the current level.
What does the speakerphone button do?
Pressing the speakerphone button activates the built-in microphone and speaker, allowing hands-free conversation. Press again to hang up.
How do I store a speed dial number?
Press and hold the desired programmable key (1-4) until the display shows "Store". Enter the number and press the same key again to confirm.
Why is there no dial tone?
Check that the line cord is securely connected to both the base and wall jack. Ensure the phone is connected to a working analog phone line. If using a DSL filter, verify it is installed correctly.
How do I clean the phone?
Use a soft, lint-free cloth slightly dampened with water. Dry immediately. Avoid using alcohol, ammonia, or abrasive cleaners.
Can I mount this phone on a wall?
Yes, the Dialog 3145MW has keyhole slots on the base for wall mounting. Use two screws (not included) and route the cords through the provided channels.
What is the warranty period?
Ericsson offers a standard 2-year limited warranty from the date of purchase. Register your product online for warranty activation.
Where can I find replacement parts like handset cords?
Contact Ericsson customer support or visit the official website for spare parts. Use only approved cords to maintain safety and performance.

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USER MANUAL Dialog 3145MW ERICSSON

Dialog 3105MW/3145/3145MW/3146

and any type of Analog Telephones for MD110 Communication System

User Guide

ERICSSON Dialog 3145MW - Dialog 3105MW/3145/3145MW/3146 - 1

natural_image Portrait of a smiling woman holding a phone to her ear, no visible text or symbols

Welcome to the User Guide for the Ericsson Analog 3105MW, 3145, 3145MW, 3146 telephones and any type of analog telephones with DTMF signalling for the Ericsson MD110 Communication System, release BC11. It is a state-of-the-art Communication System. Its alliance of features and facilities effectively improves communications for virtually any kind of organization.

To take full advantage of these advanced features and facilities there is a line of telephones, designed for ease of use in every situation.

Some markets use differing codes for some functions. In this guide, all functions are described using the most common code for every specific function. As a note the markets and their differing code is shown.

Important

The MD110 Communication System supports all types of Analog telephones, but some features require that an Ericsson Analog telephone is connected to the system.

Throughout the guide you will be advised if a function is adapted for a particular telephone or not.

The latest version of this User Guide can also be downloaded from: http://www.ericsson.com/enterprise/archive/manuals.shtml

Note: The Ericsson Analog telephones can be connected to all types of telephone exchanges.

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.

Hereby, Ericsson Enterprise AB, declares that this telephone, is in conformity with the essential requirements and other relevant provisions of the European R&TTE directive 1999/5/EC.

Please refer to: http://www.ericsson.com/sdoc.

EN/LZT 103 40 R1A

© Ericsson Enterprise AB 2002

All rights reserved. No parts of this publication may be reproduced, stored in retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher.

Table of Contents

page

Description -

Dialog 3105MW Telephone 4

Description -

Dialog 3145 Telephone 6

Description -

Dialog 3145MW Telephone 8

Description -

Dialog 3146 Telephone 11

Free Seating (optional) 14

Incoming Calls 16

Outgoing Calls 18

During Calls 21

When You Receive a Busy Tone 26

Call Forwarding 30

Internal Messages 42

Voice Mail 44

Information 48

Abbreviated Numbers 51

Group Facilities 56

Other Useful Facilities 59

Paging (optional) 65

Authority 72

Adjustments 77

Audible Signals 80

Installation 82

Troubleshooting 85

Index 86

Description - Dialog 3105MW Telephone
ERICSSON 11 10 ABC DEF GHI JKL MNO 4 5 6 PQRS TUV WXYZ 7 8 9 ¥ 0 # 1 Prog Private Redial Message 2 R 5 4 STD MW (bottom side) 8 7 6

1 Mute / Program

a. Switch microphone on or off. See section "During Calls" on page 21.
b. Store your most frequently called number as a quick dial number, see section "Abbreviated Numbers" on page 51.

Note: If you unplug the telephone, the stored number will remain for about 4 hours.

2 P r i v a t e

Activate programmed quick dial number, see section “Abbreviated Numbers” on page 51.

3 Last Number Redial / Pause key

a. Redial last number dialled.
b. Insert a pause if you have to wait for dial tone.

4 R-key

Used for example to make an inquiry, to transfer a call or to establish a conference, see section "During Calls" on page 21.

5 Message waiting lamp

A flashing light indicates a waiting message. See section "Internal Messages" on page 42.

6 H a n d s e t v o l u

Adjust handset volume. See section "Adjustments" on page 77.

7 R i n g s i g n a l v c

Adjust ring signal volume. See section "Adjustments" on page 77.

8 Ring signal character

Adjust ring signal character. See section "Adjustments" on page 77.

9 Message waiting on/off

Switch message waiting indication on or off. See section "Adjustments" on page 77.

10 Loudspeaker

11 Handset with hearing aid function

See section "Adjustments" on page 77.

Please note: The handset may retain small metal objects in the earcap region.

Description - Dialog 3145 Telephone
ERICSSON 10 (bottom side) 12 11 6 12 ABC DEF QHI JKL MNO 4 5 6 PQRS TUV WXYZ 7 8 9 × 0 # 1 Preg Redial Line R 5 4 9 8 7

1 M u t e

To switch the microphone on or off. See section "During Calls" on page 21.

2 P r o g r a m

Store frequently called numbers, see section “Abbreviated Numbers” on page 51.

3 Last Number Redial / Pause key

a. Redial last number dialled.

b. Insert a pause if you have to wait for dial tone.

4 R-key

Used for example to make an inquiry, to transfer a call or to establish a conference, see section “During Calls” on page 21. Can be set to two different modes, see section “Adjustments” on page 77.

5 Loudspeaker on/off

To switch the loudspeaker on or off. See section "During Calls" on page 21.

6 Programmable keys

Nine keys for storing frequently called numbers. You can store one number per key, see section “Abbreviated Numbers” on page 51.

Note: If you unplug the telephone, stored numbers will remain for about 4 hours.

7 H a n d s e t v o l u

Adjust handset volume. See section "Adjustments" on page 77.

8 R i n g s i g n a l v c

Adjust ring signal volume. See section "Adjustments" on page 77.

9 Speaker volume

Adjust speaker volume. See section "Adjustments" on page 77.

10 Ring signal character

Adjust ring signal character. See section "Adjustments" on page 77.

11 Loudspeaker

12 Handset with hearing aid function

See section "Adjustments" on page 77.

Please note: The handset may retain small metal objects in the earcap region.

Description - Dialog 3145MW Telephone
ERICSSON 12 MN(1-5) MN(0-4) 11 (bottom side) 13 14 7 6 1 ABC DEF 1 2 3 GHI JKL MNO 4 5 6 PQRS TUV WXYZ 7 8 9 1 0 # Line Prog Redial 5 2 R 4 8 10 9

1 M u t e

Switch microphone on or off. See section "During Calls" on page 21.

2 P r o g r a m

Store frequently called numbers, see section “Abbreviated Numbers” on page 51.

3 Last Number Redial / Pause key

a. Redial last number dialled.

b. Insert a pause if you have to wait for dial tone.

4 R-key

Used for example to make an inquiry, to transfer a call or to establish a conference, see section "During Calls" on page 21

5 Loudspeaker on/off

Switch loudspeaker on or off. See section "During Calls" on page 21.

6 Programmable keys

Ten keys for storing frequently called numbers. You can store one number per key, see section “Abbreviated Numbers” on page 51.

Note: If you unplug the telephone, stored numbers will remain for about 24 hours.

7 Message waiting lamp

A flashing light indicates a waiting message. See section "Internal Messages" on page 42.

8 H a n d s e t v o l u

Adjust handset volume. See section "Adjustments" on page 77.

9 R i n g s i g n a l v c

Adjust ring signal volume. See section "Adjustments" on page 77.

10 Speaker volume

Adjust speaker volume. See section "Adjustments" on page 77.

11 Message waiting

Set type of message waiting indication. See section "Adjustments" on page 77.

12 Ring signal character

Adjust ring signal character. See section "Adjustments" on page 77.

13 Loudspeaker

14 Handset with hearing aid function

See section "Adjustments" on page 77.

Please note: The handset may retain small metal objects in the earcap region.

Description -

Dialog 3146 Telephone

ERICSSON 15 14 13 Prog On 12 (bottom side) 7 6 ABC DEF GHI JKL MNO 4 5 6 PQRS TUV WXYZ 7 8 9 * 0 # Line 2 Redial R 5 4 Used TVM 11 10 9 8

1 M u t e

Switch microphone on or off. See section "During Calls" on page 21.

2 P r o g r a m

Store frequently called numbers, see section “Abbreviated Numbers” on page 51.

3 Last Number Redial / Pause key

a. Redial last number dialled.

b. Insert a pause if you have to wait for dial tone.

4 R-key

Used for example to make an inquiry, to transfer a call or to establish a conference, see section “During Calls” on page 21.

5 Loudspeaker on/off

Switch loudspeaker on or off. See section "During Calls" on page 21.

6 Programmable keys

Ten keys for storing frequently called numbers. You can store one number per key, see section “Abbreviated Numbers” on page 51.

Note: If you unplug the telephone, stored numbers will remain for about 24 hours.

7 Message waiting lamp

A flashing light indicates a waiting message. See section “Internal Messages” on page 42.

8 H a n d s e t v o l u

Adjust handset volume. See section "Adjustments" on page 77.

9 R i n g s i g n a l v c

Adjust ring signal volume. See section "Adjustments" on page 77.

10 Speaker volume

Adjust speaker volume. See section "Adjustments" on page 77.

11 Data port

Enables a parallel connection of a PC or modem.

12 Program on or off

Slide the switch to set programming on or off.

13 Ring signal character

Adjust ring signal character. See section "Adjustments" on page 77.

14 Loudspeaker

15 Handset with hearing aid function

See section "Adjustments" on page 77.

Please note: The handset may retain small metal objects in the earcap region.

Free Seating (optional)

The Free Seating function is used for persons who have an office extension number but no telephone set of their own. For example, flexible office workers, persons mostly working outside the office, etc. As a Free Seating user and working from the office, you logon to any free telephone set that temporarily will be assigned with your extension number and your system authorities.

To log on

ERICSSON Dialog 3145MW - To log on - 1

Lift the handset

*11*

Press

ERICSSON Dialog 3145MW - To log on - 2

※ Enter the authorization code and press

ERICSSON Dialog 3145MW - To log on - 3

# Enter your telephone number and press

ERICSSON Dialog 3145MW - To log on - 4

Replace the handset to finish the procedure

Note: An earlier version of the Free Seating function use another procedure:

To log on, press *10* extension No. #.

To log off

ERICSSON Dialog 3145MW - To log off - 1

Lift the handset

11

Press

ERICSSON Dialog 3145MW - 11 - 1

Replace the handset to finish the procedure

Note: An earlier version of the Free Seating function use another procedure:

To log off, press # 10#

Incoming Calls

A ring signal indicates an incoming internal or external call.

Answer calls

ERICSSON Dialog 3145MW - Answer calls - 1

Lift the handset

On another extension

You can answer a call to another extension from any phone in your office.

ERICSSON Dialog 3145MW - On another extension - 1

ERICSSON Dialog 3145MW - On another extension - 2

Lift the handset and call the ringing extension

You receive busy tone.

8 Press

Note: France press 4; Sweden press 6

Answer a second call

A call waiting tone will inform you, during a conversation, that a second call is waiting on your phone.

You have two options.

Option 1:

Finish the ongoing call:

ERICSSON Dialog 3145MW - Answer a second call - 1

Replace the handset

The new call will be signalled on your phone.

ERICSSON Dialog 3145MW - Replace the handset - 1

Lift the handset to receive the new call

Option 2:

Ask your conversation partner to wait:

ERICSSON Dialog 3145MW - Lift the handset to receive the new call - 1

ERICSSON Dialog 3145MW - Lift the handset to receive the new call - 2

Press and replace the handset

The waiting call will be signalled on your phone.

ERICSSON Dialog 3145MW - Press and replace the handset - 1

Lift the handset to receive the new call

After finishing the new call:

ERICSSON Dialog 3145MW - Lift the handset to receive the new call - 1

Replace the handset

Your first call will be signalled on your phone.

ERICSSON Dialog 3145MW - Replace the handset - 1

Lift the handset to receive the first call again

Outgoing Calls

Sometimes you make a call but the person is not available. These functions will help you in your attempts to establish contact with the called party.

Make calls

How to make internal and external calls.

u Lift the handset and dial either:

Z An extension number to make an internal call,

or

0 Z Dial the digit or digits to get an external line Dial tone.

Note: Which digit or digits to press for an external line, depends on the configuration of the system.

d Replace the handset to end the call

Notes:

You can make your calls faster, using common abbreviated numbers and by programming your own abbreviated numbers.

If you receive a queue tone when the digit or digits to get an external line are dialled (optional function Least Cost Routing is used in the system), keep waiting.

Once a line becomes free you will receive a dial tone.

If a warning tone is heard, the selected line is marked "Expensive".

Wait for dial tone

Sometimes it is required to wait for a new dial tone after dialling the prefix digit when making an external call. In such situations, you must store the pause for a new dial tone into the number:

On the Ericsson Analog telephones:

ERICSSON Dialog 3145MW - Wait for dial tone - 1

Press

Note: This function is not supported for other analog telephones.

Individual External Line

To make a call on a specific external line:

ERICSSON Dialog 3145MW - Individual External Line - 1

Lift the handset

*0*

Press

ERICSSON Dialog 3145MW - Press - 1

# Dial the individual external line number and press

ERICSSON Dialog 3145MW - # Dial the individual external line number and press - 1

Dial the digit or digits to get an external line and the external number

Last External Number Redial

When you initiate an external call the system automatically stores all the dialled digits, irrespective of whether the call was successful or not.

Note: To redial a number that incorporates a wait for a new dial tone, you must indicate to the telephone where in the number it must pause and wait for the new dial tone. To do this, press the required key at the proper place in the number. See section "Make calls" on page 18.

ERICSSON Dialog 3145MW - Last External Number Redial - 1

ERICSSON Dialog 3145MW - Last External Number Redial - 2

On the Ericsson Analog telephones:

Lift the handset and press to redial last dialled external number

ERICSSON Dialog 3145MW - Lift the handset and press to redial last dialled external number - 1

ERICSSON Dialog 3145MW - Lift the handset and press to redial last dialled external number - 2

On other analog telephones:

Lift the handset and press to redial the last dialled external number

Note: Finland and Sweden press * 0

During Calls

The MD110 Communication System allows you to handle calls in many different ways. You can for instance make an inquiry, transfer the call or create a conference.

Monitoring

Note: This section only applies to the Ericsson Dialog 3145, Dialog 3145MW and Dialog 3146 telephones.

You have an ongoing conversation via the handset.

Press to switch the loudspeaker on

Line

ERICSSON Dialog 3145MW - Press to switch the loudspeaker on - 1

ERICSSON Dialog 3145MW - Press to switch the loudspeaker on - 2

Replace the handset

The loudspeaker monitors the call.

Note: When the loudspeaker is on, the microphone is automatically switched off in the handset. You can adjust the volume, see section "Adjustments" on page 77.

Line

ERICSSON Dialog 3145MW - Replace the handset - 1

Press to end the call

From Monitoring to handset

ERICSSON Dialog 3145MW - From Monitoring to handset - 1

Lift the handset

Continue your conversation via the handset.

Mute

Note: This section only applies to the Ericsson Analog telephones.

ERICSSON Dialog 3145MW - Mute - 1

You have an ongoing conversation.

Press to switch the microphone on or off

When the lamp lights, the caller will not be able to hear the conversation in your room.

Note: Mute key is slightly different on the Ericsson Dialog 3105MW telephone.

Inquiry

During an ongoing conversation you like to make an inquiry to an internal or external party.

ERICSSON Dialog 3145MW - Inquiry - 1

Press

The first party is put on hold.

ERICSSON Dialog 3145MW - Press - 1

Call the second party

When the party answers you can switch between the calls (Refer Back), transfer the call, create a conference and end one of the calls.

2 Press to return to the first party

Note: Sweden press R

Refer Back

You can switch between connected parties:

2 Press to put the ongoing conversation on hold

The first party is connected.

Note: Sweden press R

Transfer

You have an ongoing internal or external conversation and you want to transfer the ongoing call.

ERICSSON Dialog 3145MW - Transfer - 1

Press

Call the second party

You can transfer the call before answer or wait for answer

Note: Make sure, that you are connected to the desired party.

ERICSSON Dialog 3145MW - Call the second party - 1

Replace the handset

The call is transferred.

Note: If you have put more than one call on hold, the last call that was put on hold will be transferred. If the dialled extension is busy or Transfer is not allowed, your phone will ring again.

Conference

With this procedure you can include up to seven parties in a conference. Only the conference leader can admit participants. During the conference a tone will be heard every 15th second.

Note: The conference tone might be disabled for your system.

You have an ongoing conversation and want to establish a telephone conference. You will become the conference leader.

ERICSSON Dialog 3145MW - Conference - 1

Press

ERICSSON Dialog 3145MW - Press - 1

Call the second party

Wait for answer.

3 Press to establish a three party conference

Now you have established a three party conference.

Note: Sweden press R

Repeat the procedure to include other persons to the conference

ERICSSON Dialog 3145MW - Press to establish a three party conference - 1

Replace the handset to leave the conference

On Hold

You can temporarily put the ongoing call on hold. Calls put on hold can be resumed on your own telephone or another.

ERICSSON Dialog 3145MW - On Hold - 1

ERICSSON Dialog 3145MW - On Hold - 2

Press and replace the handset

ERICSSON Dialog 3145MW - On Hold - 3

To resume the call on your own extension

Lift the handset

ERICSSON Dialog 3145MW - On Hold - 4

To resume the call on another extension

Lift the handset

ERICSSON Dialog 3145MW - On Hold - 5

Call the extension where the call was put on hold

8 Press

Note: France press 4 ; Sweden press 6

When You Receive a Busy Tone

Busy extension or external line

If you call an extension and receive a busy tone or get no answer or all external lines are busy you can use these methods:

Automatic Callback

If a called extension is busy or there is no answer:

6 Press

Note: France, Finland and Sweden press 5

ERICSSON Dialog 3145MW - Press - 1

Replace the handset to finish procedure

You are called back (recall ring signal) when the ongoing call is finished or the next time a new call is finished. You have to answer within eight seconds, otherwise the Callback service is cancelled.

ERICSSON Dialog 3145MW - Replace the handset to finish procedure - 1

Lift the handset when you are called back

The system calls the extension.

Note: Callbacks can be activated on several extensions at the same time.

If all external lines are busy (after dialling the digit or digits to get a line):

6 Press

Note: France, Finland and Sweden press 5

ERICSSON Dialog 3145MW - Press - 1

# Dial the external number and press

ERICSSON Dialog 3145MW - # Dial the external number and press - 1

Replace the handset to finish procedure

When an external line becomes free you will be called back (recall ring signal). You have to answer within eight seconds, otherwise the Callback service is cancelled.

ERICSSON Dialog 3145MW - Replace the handset to finish procedure - 1

Lift the handset when you are called back

The system calls the external number.

Note: Only one Callback can be activated on a busy external line.

ERICSSON Dialog 3145MW - Lift the handset when you are called back - 1

Cancel any single Callback

Lift the handset

#37\*

ERICSSON Dialog 3145MW - #37\* - 1

Press and dial the extension number

Note: To cancel a single Callback on a specific external line, dial the digit or digits to get a line instead of the extension number.

#

ERICSSON Dialog 3145MW - # - 1

Press and replace the handset

Cancel all Callbacks

ERICSSON Dialog 3145MW - Cancel all Callbacks - 1

Lift the handset

#37#

Press

ERICSSON Dialog 3145MW - Press - 1

Replace the handset

Call Waiting

If you urgently wish to contact a busy extension or external line, you can notify it by a call waiting signal.

5 Press

Note: France and Finland press 6; Sweden press 4

Keep handset off-hook. When the called extension or the external line becomes free, it will be called automatically.

Note: The Call Waiting function might be blocked for use on your extension (programmed by system administrator). If Call Waiting is not allowed you will continue to receive a busy tone.

Intrusion on a busy extension

You can intrude on an ongoing call on a busy extension.

4 Press

Note: France and Sweden press 8

Before the Intrusion is executed a warning tone is sent to the parties in the ongoing call. A three party call is established and a warning tone is heard.

Notes:

The warning tone might be disabled for your system.

The Intrusion function might be blocked for use on your extension (programmed by system administrator).

If Intrusion is not allowed you will continue to receive a busy tone.

Intrusion on a busy external line

You can intrude on an ongoing call on a busy external line.

*44* ①②③ ④⑤⑥ ⑦⑧⑨ ⑩

Press and dial the individual external line number

① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩

Press and dial the digit or digits to get an external line Busy tone.

4 Press

Note: France and Sweden press 8

Before the Intrusion is executed a warning tone is sent to the parties in the ongoing call. A three party call is established and a warning tone is heard.

Notes:

The warning tone might be disabled for your system.

The Intrusion function might be blocked for use on your extension (programmed by system administrator). If Intrusion is not allowed you will continue to receive a busy tone.

Call Forwarding

Diversion

If you do not want to be disturbed or will be out of the office, you can have all calls to your extension diverted to a pre-programmed answering position. During Diversion you will hear a special dial tone. You can still make calls as usual.

Diversion can be direct, on no answer, on busy or to another information service facility.

Order direct Diversion from your own extension

The call is diverted to an individual position or up to three predetermined common answering positions (depending on the type of the incoming call). Programmed by the system administrator.

ERICSSON Dialog 3145MW - Order direct Diversion from your own extension - 1

*21#

Lift the handset

Press

Note: U.K. press *2#

ERICSSON Dialog 3145MW - Lift the handset - 1

Replace the handset

Note: Diversion can also be ordered and cancelled from the answering position, use the same procedure as in section "Internal Follow-me" on page 33.

Cancel direct Diversion from your own extension

ERICSSON Dialog 3145MW - Cancel direct Diversion from your own extension - 1

Lift the handset

21

Press

Note: U.K. press #2#

ERICSSON Dialog 3145MW - 21 - 1

Replace the handset

Note: Diversion can also be ordered and cancelled from the answering position, use the same procedure as in section "Internal Follow-me" on page 33.

Diversion when there is no answer

ERICSSON Dialog 3145MW - Diversion when there is no answer - 1

Lift the handset

*211#

Press to order

Note: Finland and Norway press *6 1#

ERICSSON Dialog 3145MW - Diversion when there is no answer - 2

Replace the handset

The incoming call is diverted after 3 signals.

To cancel:

ERICSSON Dialog 3145MW - Diversion when there is no answer - 3

Lift the handset

211

Press

Note: Finland and Norway press # 6 1 #

ERICSSON Dialog 3145MW - 211 - 1

Replace the handset

Diversion when caller receives a busy tone

ERICSSON Dialog 3145MW - Diversion when caller receives a busy tone - 1

Lift the handset

*212#

Press to order

Note: Finland and Norway press *67#

ERICSSON Dialog 3145MW - Diversion when caller receives a busy tone - 2

Replace the handset

To cancel:

ERICSSON Dialog 3145MW - Diversion when caller receives a busy tone - 3

Lift the handset

212

Press

Note: Finland and Norway press #67#

ERICSSON Dialog 3145MW - 212 - 1

Replace the handset

ERICSSON Dialog 3145MW - 212 - 2

Diversion to another information service facility

*218#

Lift the handset

Press

ERICSSON Dialog 3145MW - Diversion to another information service facility - 1

Replace the handset

To cancel:

ERICSSON Dialog 3145MW - Diversion to another information service facility - 2

Lift the handset

218

Press

ERICSSON Dialog 3145MW - 218 - 1

Replace the handset

Internal Follow-me

All calls to your extension are diverted to an extension of your choice (within the private network). During Follow-me you will hear a special dial tone. You can still make calls as usual.

Order from your own extension

ERICSSON Dialog 3145MW - Order from your own extension - 1

Lift the handset

ERICSSON Dialog 3145MW - Order from your own extension - 2

Press and dial the answering position number

Note: U.K. press *2* No.

#

ERICSSON Dialog 3145MW - Order from your own extension - 3

Press and replace the handset

Cancel from your own extension

ERICSSON Dialog 3145MW - Order from your own extension - 4

Lift the handset

21

Press

Note: U.K. press #2#

ERICSSON Dialog 3145MW - 21 - 1

Replace the handset

ERICSSON Dialog 3145MW - 21 - 2

Redirect from answering position

Lift the handset

ERICSSON Dialog 3145MW - 21 - 3

Press and dial your own extension number

Note: U.K. press *2* No.

ERICSSON Dialog 3145MW - 21 - 4

Press and dial the diversion number

#

ERICSSON Dialog 3145MW - 21 - 5

Press and replace the handset

Calls are diverted to the answering position.

Note: Internal Follow-me must be ordered from your own extension before you can redirect from answering position.

Cancel from answering position

ERICSSON Dialog 3145MW - Cancel from answering position - 1

Lift the handset

21* ①②③

④⑤⑥ ⑦⑧⑨ ⑩

Press and dial your own extension number

Note: U.K. press #2*No.

#

ERICSSON Dialog 3145MW - Press and dial your own extension number - 1

Press and replace the handset

External Follow-me

If External Follow-me is allowed you can have all calls to your extension diverted to an external number of your choice. A special dial tone will be heard. You can still make calls as usual.

ERICSSON Dialog 3145MW - External Follow-me - 1

Order

Lift the handset

*22#

ERICSSON Dialog 3145MW - Lift the handset - 1

Press and dial the digit or digits to get an external line and the external number

#

ERICSSON Dialog 3145MW - Lift the handset - 2

Press and replace the handset

Cancel

ERICSSON Dialog 3145MW - Cancel - 1

Lift the handset

22

Press

ERICSSON Dialog 3145MW - Press - 1

Replace the handset

Bypass Diversion

If Bypass Diversion is allowed from your extension, you can bypass an activated Diversion/Follow-me on a specific extension.

ERICSSON Dialog 3145MW - Bypass Diversion - 1

Lift the handset

*60*

ERICSSON Dialog 3145MW - Bypass Diversion - 2

Press and dial the extension number

# Press and wait for answer

Personal Number (optional)

With this function you can be reached on your normal office telephone number even if you are in another room, out of the office, at home, etc. Depending on the functionality of your office exchange, you can have either one individual single search profile or you can choose between five individual search profiles. A search profile can be designed to fit the situation, i.e. In the office, On travel, At home, etc. Both internal or external telephone numbers can be used in a profile.

On your request, the search profiles are programmed or modified by the system administrator. See section “To design and order your search profiles” on page 38.

When the function is activated, incoming calls are transferred to different telephones or back-up services in your decided order. If an answering position in the profile is busy, the call can be transferred to another predefined position in the profile, i.e. Voice Mail or a colleague. You can activate the function from your own office telephone or when out of the office, by using the Direct Inward System Access function (DISA).

To activate or change to another profile from your office telephone

ERICSSON Dialog 3145MW - To activate or change to another profile from your office telephone - 1

Lift the handset

*10*

Press

(1 - 5)

Dial the search profile digit

#

ERICSSON Dialog 3145MW - To activate or change to another profile from your office telephone - 2

Press and replace the handset

Note: If the operator is included in the activated profile as an answering position, always inform the operator if you are absent. Use the Absence Information function or call the operator. If Voice Mail is included in the activated profile, always update your greeting with Absence Information.

To cancel from your office telephone

ERICSSON Dialog 3145MW - To cancel from your office telephone - 1

Lift the handset

10

Press

ERICSSON Dialog 3145MW - 10 - 1

Replace the handset

To activate or change to another profile from an external telephone

The external telephone must be of push button type provided with hash ( # ) and star ( × ) keys or a mobile telephone adapted for dial tone pulses (DTMF).

Call the DISA function at your office

Dial tone.

*75*

Press

ERICSSON Dialog 3145MW - Call the DISA function at your office - 1

※ Enter the authorization code and press

ERICSSON Dialog 3145MW - Call the DISA function at your office - 2

# Dial your own extension number and press Dial tone.

*10*

Press

ERICSSON Dialog 3145MW - Call the DISA function at your office - 3

※ Dial your own extension number and press

(1 - 5)

Dial the search profile digit

ERICSSON Dialog 3145MW - Call the DISA function at your office - 4

Press and replace the handset

Note: If the operator is included in the activated profile as an answering position, always inform the operator if you are absent. Use the Absence Information function or call the operator. If Voice Mail is included in the activated profile, always update your greeting with Absence Information.

To cancel from an external telephone

The external telephone must be of push button type provided with hash ( # ) and star ( × ) keys or a mobile telephone adapted for dial tone pulses (DTMF).

ERICSSON Dialog 3145MW - To cancel from an external telephone - 1

Call the DISA function at your office

Dial tone.

\*75\*

Press

ERICSSON Dialog 3145MW - Press - 1

※ Enter the authorization code and press

ERICSSON Dialog 3145MW - Press - 2

# Dial your own extension number and press Dial tone.

#10\*

Press

ERICSSON Dialog 3145MW - Press - 1

# Dial your own extension number and press

ERICSSON Dialog 3145MW - Press - 2

Replace the handset

To design and order your search profiles

The search profiles are installed or changed by the system administrator. In order to set up your profiles, copy the setting form, fill in your new or changed profiles and give it to your system administrator.

Note: If Personal Screen Call Server is connected to your system, you can edit the profiles via your Intranet. See instructions for the server!

Important notes when designing your search profiles:

- Avoid a ring time longer than 45 seconds for your profiles

Usually the caller hangs up after 3-6 ring signals. If you need a longer ring time, the maximum time is 60 sec.

- Consider the time you need to react and answer on each answering position in your profiles

You might need up to 15 seconds to react and answer on a desk or cordless telephone and 20-25 seconds for a mobile telephone.

- There must be an answering position at the end of every profile (Voice Mail or operator/secretary)

If not, calls might end up unanswered.

- Consider what should happen when you are busy on a telephone

The available options are:

- Diversion to Voice Mail

- Diversion to the operator

- If an answering machine, a FAX or other answering service is used as an early answering position, it might interrupt the searching

Disconnect the answering service, or design the ring times so they do not affect the searching.

- If your system admits just one single personal profile, design the profile only with your 2-3 most frequently used positions

If you add more numbers, there is a risk that the caller hangs up before a late position is called.

- If your system admits 1-5 personal profiles, design the different profiles to fit your most used positions

Make sure you use as few answering positions as possible for each profile. Profile examples:

- In office

- At home

- On travel

– Absent/not reachable

Example:

How to fill in your setting form for search profiles:

Profile 1 In office

Search orderType of telephone or answering position* Telephone numberRing time (seconds)
1 Desk 1234 10
2 Cordless 5234 15
3 Voice Mail

* Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, etc.

Profile 2 At home

Search orderType of telephone or answering position* Telephone numberRing time (seconds)
1 External 222222 20
2 Mobile 0706666666 25
3 Voice Mail

Setting form for search profiles

Name:

Department:

Telephone No:

Account:

Profile 1 ....

Search orderType of telephone or answering position* Telephone numberRing time (seconds)
1
2
3
4

* Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, etc.

Profile 2 ......

Search orderType of telephone or answering position* Telephone numberRing time (seconds)
1
2
3
4

Profile 3 ......

Search orderType of telephone or answering position* Telephone numberRing time (seconds)
1
2
3
4

Profile 4 ......

Search orderType of telephone or answering position* Telephone numberRing time (seconds)
1
2
3
4

Profile 5 ......

Search orderType of telephone or answering position* Telephone numberRing time (seconds)
1
2
3
4

Internal Messages

Regarding incoming messages, see section "Voice Mail" on page 44.

Manual Message Waiting (MMW)

If there is a message waiting for you, you will hear a special dial tone after lifting the handset. For Dialog 3185MW there is also a lamp indication.

Answer MMW at your own extension

ERICSSON Dialog 3145MW - Answer MMW at your own extension - 1

Lift the handset

ERICSSON Dialog 3145MW - Answer MMW at your own extension - 2

Cancel MMW at your own extension

31

Lift the handset

ERICSSON Dialog 3145MW - 31 - 1

Press

Replace the handset

Order MMW to another extension

When you call an extension and receive busy tone or get no answer, you can make a call to order a message waiting indication on that telephone.

ERICSSON Dialog 3145MW - Order MMW to another extension - 1

Lift the handset

*31*

Press

ERICSSON Dialog 3145MW - Order MMW to another extension - 2

Dial the extension number

ERICSSON Dialog 3145MW - Order MMW to another extension - 3

Press and replace the handset

ERICSSON Dialog 3145MW - Order MMW to another extension - 4

Cancel MMW to another extension

Lift the handset

31*

Press

ERICSSON Dialog 3145MW - 31* - 1

Dial the extension number

ERICSSON Dialog 3145MW - 31* - 2

Press and replace the handset

Voice Mail

Your incoming messages can be indicated by a rapidly flashing message key (Dialog 3105MW telephone) or a rapidly flashing message waiting lamp (Dialog 3145MW telephone). See section "Message waiting indication" on page 79.

While you are away from the office, callers can leave messages in your mailbox.

Integrated Voice Mail (optional)

This function allows you to leave a voice message to the caller when you are unable to answer calls, e.g. when out of office, in a meeting, etc. Then the caller can leave a message in your mailbox. When back in office you can enter your mailbox and listen to received messages.

You can choose to divert all incoming calls to your mailbox, or calls when there is no answer, or calls when your telephone is busy. When you enter your mailbox, you will hear recorded instructions how to handle listening, recording, storing and deleting messages, and how to change your security code.

To activate and deactivate your mailbox

For all incoming calls:

See Call Forwarding, section Internal Follow-me (function code 21). Use the number to the voice mail system as the "answering position number".

When incoming calls get no answer:

See Call Forwarding, section Diversion when there is no answer (function code 211).

When incoming calls get a busy tone:

See Call Forwarding, section Diversion when caller receives a busy tone (function code 212).

To enter your mailbox

Please ask the system administrator for your defined voice mail system number.

Once you have entered the voice mail system, you can handle your messages/greetings and change your security code, see section "To handle the mailbox" on page 47.

From your office telephone:

ERICSSON Dialog 3145MW - To enter your mailbox - 1

Lift the handset

ERICSSON Dialog 3145MW - Lift the handset - 1

Dial the number to the voice mail system

If you are asked to enter your security code:

ERICSSON Dialog 3145MW - Dial the number to the voice mail system - 1

Enter your security code

Code at delivery = your extension number.

Follow the recorded instructions

From another telephone:

ERICSSON Dialog 3145MW - Follow the recorded instructions - 1

Lift the handset

ERICSSON Dialog 3145MW - Lift the handset - 1

Dial the number to the voice mail system

If you are asked to enter your security code (the used telephone has a mailbox of its own):

# Press

ERICSSON Dialog 3145MW - # Press - 1

Enter your mailbox number

(normally your office extension number)

ERICSSON Dialog 3145MW - Enter your mailbox number - 1

Enter your security code (if required)

Follow the recorded instructions

To enter someone else's mailbox

ERICSSON Dialog 3145MW - To enter someone else's mailbox - 1

Lift the handset

ERICSSON Dialog 3145MW - Lift the handset - 1

Dial the number to the voice mail system

If you are asked to enter your security code (the used telephone has a mailbox of its own):

# Press

ERICSSON Dialog 3145MW - # Press - 1

Enter the mailbox number

(normally the office extension number of the person served)

ERICSSON Dialog 3145MW - Enter the mailbox number - 1

Enter the security code of the person served (if required)

Follow the recorded instructions

To handle the mailbox

Recorded information on the line informs about the number of new and stored messages. If you have too many messages stored, you will first be asked to delete saved messages.

Recorded instructions ask you to press different digits in order to listen to caller's messages, record your own greetings, change your password or exit your mailbox, etc.

The following diagram gives an overview of the mailbox system and the digits to be used.

ERICSSON Dialog 3145MW - To handle the mailbox - 1

flowchart
graph TD
    A["Start level"] --> B["⑤ Messages"]
    B --> C["⑤ Listen to the next message\n⑥ Repeat the heard message\n③ Delete the heard message\n# Return to start level\n⑨ Exit the mailbox"]
    A --> D["② Greeting"]
    D --> E["⑤ Listen to the current greeting\n⑥ Record a new, end with #\n# Leave the old greeting unchanged"]
    E --> F["⑤ Listen to the recording\n⑥ Re-record the greeting\n⑦ Store the greeting\n# Leave the old greeting unchanged"]
    A --> G["① Security code"]
    G --> H["Enter a new code, 1-6 digits\nOnly digits are allowed, no star (✗)!\n# No security code"]
    G --> I["⑨ EXIT"]
    I --> J["Repeat the new code"]

Information

If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), this feature allows you to inform your callers why you are absent. External callers will be routed to the operator who also has access to your absence info.

Absence Information (optional)

To be used during absence to inform callers about the reason and time or date of your return. If you are authorized, you can also enter absence information on another extension from your own extension.

Order

To store text information.

Example: Back on September 15th (=0915).

ERICSSON Dialog 3145MW - Order - 1

Lift the handset

*23*

Press

(0 - 9)

Enter the absence code

Note: The absence codes consist of one digit which depends on the system connected to the exchange. Contact your system administrator regarding your available absence codes.

*0915

Press and enter the date (MMDD) or time (HHMM) of your return

Note: If no return time or date is needed, this step can be excluded.

# Press to enter the information

ERICSSON Dialog 3145MW - # Press to enter the information - 1

Replace the handset

Internal callers receive the information on the display (or as spoken information to callers without display phone).

External callers will be routed to the operator who also has access to your absent info.

Cancel

ERICSSON Dialog 3145MW - Cancel - 1

Lift the handset

#23#

Press

ERICSSON Dialog 3145MW - Press - 1

Replace the handset

The programmed information is erased.

Order for another extension

ERICSSON Dialog 3145MW - Order for another extension - 1

Lift the handset

\*230\*

Press

ERICSSON Dialog 3145MW - Press - 1

※ Dial the extension number and press

(0 - 9) Enter the absence code

\*0915

Press and enter the date or time of the other person's return

# Press

ERICSSON Dialog 3145MW - \*0915 - 1

Replace the handset

Cancel for another extension

ERICSSON Dialog 3145MW - Cancel for another extension - 1

Lift the handset

230*

Press

ERICSSON Dialog 3145MW - 230* - 1

# Dial the extension number and press

Note: If the special dial tone is received, the authorization code for the other extension is required. Add the code and press # before replacing the handset.

ERICSSON Dialog 3145MW - 230* - 2

Replace the handset

Abbreviated Numbers

By using abbreviated numbers, you can make calls simply by pressing a few keys. The common abbreviated numbers consist of 1-5 digits and are stored in the exchange (by the system administrator).

Up to 10 “individual abbreviated numbers” (your personal most frequently used external numbers) can be stored and used on the keys “ 0 ” to “ 9 ” (if this function is allowed).

Note: In Finland up to nine numbers, keys 1-9.

Common abbreviated numbers

Lift the handset

ERICSSON Dialog 3145MW - Common abbreviated numbers - 1

ERICSSON Dialog 3145MW - Common abbreviated numbers - 2

Dial the common abbreviated number

Please refer to your telephone directory.

ERICSSON Dialog 3145MW - Common abbreviated numbers - 3

**

ERICSSON Dialog 3145MW - Common abbreviated numbers - 4

Individual abbreviated numbers

You can program and activate your most frequently used external numbers on the keys “* * 0” to “* * 9”.

Lift the handset and press

Dial the abbreviated number

A number between 0 and 9.

Note: Finland press (1-9) ; Sweden press (0-9) #

Program individual abbreviated number

How to program external numbers on the keys 0 to 9.

ERICSSON Dialog 3145MW - Program individual abbreviated number - 1

*51*

Lift the handset

Press

ERICSSON Dialog 3145MW - Lift the handset - 1

*

Select an abbreviated number between 0 and 9 and press

Note: Finland press (1 - 9) *

ERICSSON Dialog 3145MW - Select an abbreviated number between 0 and 9 and press - 1

Dial the digit or digits to get an external line and the external number

Note: The programmed number may consist of a maximum of 20 digits plus a "✗", which indicates the second dial tone from the public network.

#

Press

ERICSSON Dialog 3145MW - Dial the digit or digits to get an external line and the external number - 1

Replace the handset

Erase one programmed number

ERICSSON Dialog 3145MW - Erase one programmed number - 1

Lift the handset

51*

Press

ERICSSON Dialog 3145MW - 51* - 1

# Enter the number you want to erase (0-9) and press

Note: Finland press (1 - 9) #

ERICSSON Dialog 3145MW - 51* - 2

Replace the handset

ERICSSON Dialog 3145MW - 51* - 3

Erase all programmed numbers

51

Lift the handset

ERICSSON Dialog 3145MW - 51 - 1

Press

Replace the handset

Dial By a Function Key

Notes:

This section only applies to the Ericsson Dialog 3145, Dialog 3145MW and Dialog 3146 telephones.

For the Dialog 3146, make sure the programming slide switch is set in the "Prog On" position.

You can program and activate directory numbers (extensions and common abbreviated numbers) on the programmable keys. Stored numbers can consist of maximum 21 digits on the Dialog 3145MW and Dialog 3146, and maximum 16 digits on the Dialog 3145.

ERICSSON Dialog 3145MW - Notes: - 1

Lift the handset

Wait for dial tone.

Head Office

ERICSSON Dialog 3145MW - Lift the handset - 1

Press to make a call (pre-programmed)

Program

How to program a directory number on the programmable keys.

Prog

ERICSSON Dialog 3145MW - Prog - 1

Press

ERICSSON Dialog 3145MW - Press - 1

Press a programmable key

If a number is already stored, it will be erased automatically. If you would like to erase a dial-by-name number, store a "0" instead of the telephone number.

ERICSSON Dialog 3145MW - Press a programmable key - 1

Dial the number

You can use any directory number, e.g. a common abbreviated number or a colleague's extension number. You can also store codes that contain *, # and R. To store a number that incorporates a wait for a new dial tone, see section "Outgoing Calls" on page 18.

Prog

ERICSSON Dialog 3145MW - Prog - 1

Press

Note: You can remove the transparent cover in order to write the names beside the keys.

Quick dial number

Note: This section only applies to the Ericsson Dialog 3105MW telephone.

This feature lets you call a complete number by pressing only one button. Stored numbers can consist of maximum 21 digits.

ERICSSON Dialog 3145MW - Quick dial number - 1

Private
ERICSSON Dialog 3145MW - Quick dial number - 2

Lift the handset

Wait for dial tone.

Press to make a call

Program a quick dial number

You can program one directory number (extension or common abbreviated number) on the private key.

ERICSSON Dialog 3145MW - Program a quick dial number - 1

ERICSSON Dialog 3145MW - Program a quick dial number - 2

Press

ERICSSON Dialog 3145MW - Press - 1

ERICSSON Dialog 3145MW - Press - 2

ERICSSON Dialog 3145MW - Press - 3

Press

Dial the number

You can use any directory number, e.g. a common abbreviated number or a colleague's extension number. You can also store codes that contain *, # and R. To store a number that incorporates a wait for a new dial tone, see section "Outgoing Calls" on page 18.

ERICSSON Dialog 3145MW - Dial the number - 1

ERICSSON Dialog 3145MW - Dial the number - 2

Press

Group Facilities

Call Pick-up Group

People working in a team can have their telephones programmed by the system administrator to form Call Pick-up groups.

In a Call Pick-up Group, any member can answer any individual call to group members.

ERICSSON Dialog 3145MW - Call Pick-up Group - 1

Lift the handset

8

Press to answer

Notes:

One Call Pick-up Group can serve as an alternative to another group. Calls to the alternative group can only be answered when there are no calls to your own group.

Finland and Sweden press 0

Common Bell Group

Calls are signalled on a common bell.

ERICSSON Dialog 3145MW - Common Bell Group - 1

Lift the handset

8

Press to answer

Note: Finland and Sweden press

0

Group Hunting

As a member of a group of extensions that is called by a common number, you can temporarily leave the group.

ERICSSON Dialog 3145MW - Group Hunting - 1

Lift the handset

ERICSSON Dialog 3145MW - Group Hunting - 2

Press and dial your own extension number

Note: U.K. press *2* No.

# Press

ERICSSON Dialog 3145MW - Group Hunting - 3

Replace the handset

To re-enter the group

ERICSSON Dialog 3145MW - Group Hunting - 4

Lift the handset

21

Press

Note: U.K. press #2#

ERICSSON Dialog 3145MW - 21 - 1

Replace the handset

If you are authorized you can divert all calls to a group to another extension or group:

ERICSSON Dialog 3145MW - 21 - 2

Lift the handset

*24*

Press

ERICSSON Dialog 3145MW - 21 - 3

* Dial the number of the group to be diverted and press

ERICSSON Dialog 3145MW - 21 - 4

Dial the extension number of the new answering position

# Press

ERICSSON Dialog 3145MW - 21 - 5

Replace the handset

To cancel the Diversion:

ERICSSON Dialog 3145MW - 21 - 6

Lift the handset

24*

Press

ERICSSON Dialog 3145MW - 24* - 1

Dial the number of the group that has been diverted

# Press

ERICSSON Dialog 3145MW - 24* - 2

Replace the handset

Other Useful Facilities

Account Code (optional)

This function is used to charge a call to an account number or to prevent unauthorised calls from your telephone. The account code can have 1 to 15 digits.

ERICSSON Dialog 3145MW - Account Code (optional) - 1

Lift the handset

*61*

Press

Note: Finland and Norway press *71*

ERICSSON Dialog 3145MW - Account Code (optional) - 2

#

Enter the account code and press

Dial tone.

ERICSSON Dialog 3145MW - Account Code (optional) - 3

Dial the digit or digits to get an external line and the external number

General Cancellation

The following features can be simultaneously cancelled:

  • Callback (all Callbacks are cancelled).
  • Diversion/Internal and External Follow-me.
  • Manual Message Waiting/Message Diversion.
  • Do Not Disturb.
  • Flexible Night Service.

ERICSSON Dialog 3145MW - General Cancellation - 1

001

Order

Lift the handset

Press

ERICSSON Dialog 3145MW - 001 - 1

Replace the handset

Night Service

When the exchange is in night service mode, all your incoming calls to the operator are transferred to a selected extension or group of extensions. The exchange is equipped with four different night service modes:

Common Night Service

All incoming calls to the operator are transferred to one specific extension. Answer the call in the normal way.

Individual Night Service

Selected external calls to the operator are transferred to one specific extension. Answer the call in the normal way.

Universal Night Service

All incoming calls to the operator are transferred to a universal signalling device, e.g. the common bell. Answer the call as described in section “Common Bell Group” on page 56.

Flexible Night Service

This function permits you to order an external line and connect it directly to your telephone. Ask your operator for the external line numbers.

To order Flexible Night Service

ERICSSON Dialog 3145MW - To order Flexible Night Service - 1

Lift the handset

× 84 × ①②③ \④⑤⑥ \⑦⑧⑨ \⑩ Press and dial the digit or digits to get a line

※ ①②③ ④⑤⑥ ⑦⑧⑨ Press and dial the external line number

# Press

ERICSSON Dialog 3145MW - To order Flexible Night Service - 2

Replace the handset

ERICSSON Dialog 3145MW - To order Flexible Night Service - 3

Cancel

Lift the handset

84# ①②③

②③⑥ ③⑥⑨ Press and dial your own extension number

ERICSSON Dialog 3145MW - 84# ①②③ - 1

Replace the handset

Hot Line

Ask your system administrator if you require this function.

Delayed Hot Line

When the handset of the delayed hot line telephone is lifted or when the line key is pressed, a timer is started. If no digit is pressed before time out, a call is automatically generated to a specific extension or external line. If a digit is pressed before time out the telephone works as an ordinary telephone.

Note: This function is only available in newer versions of the telephone exchange.

Direct Hot Line

The same function as described above, but no delay. Only hot line calls can be placed from this line. To be used e.g. as alarm phone, door phone etc.

Alarm extension

An extension can be programmed by system administrator as an alarm extension. A call to an alarm extension obtains automatic intrusion if the extension is busy. Up to seven calling parties may be connected at the same time.

Emergency state

In the event of an emergency the operator can switch the exchange into emergency state, during which only pre-programmed extensions are permitted to make calls.

Data communication

Your telephone can be used together with a PC as an integrated voice and data terminal. Contact your system administrator if you require this function.

Direct Inward System Access (DISA) (optional)

If you are assigned to use this function and you are working externally, you can call your office and get access to an external line in order to make business calls. The business call will be charged your office extension number or an account number. You will just be charged for the call to the office.

The external telephone must be of push button type provided with hash (#) and star (*) keys or a mobile telephone adapted for dial tone pulses (DTMF).

After a completed DISA call you must hang up before a new DISA call can be made.

Depending on the type of authorization code and if an account code is used, different procedures must be used:

With common authorization code

ERICSSON Dialog 3145MW - With common authorization code - 1

Call the DISA function at your office Dial tone.

*72*

Press

ERICSSON Dialog 3145MW - With common authorization code - 2

#

Enter the authorization code and press Dial tone.

ERICSSON Dialog 3145MW - With common authorization code - 3

Dial the external number

With individual authorization code

ERICSSON Dialog 3145MW - With individual authorization code - 1

Call the DISA function at your office Dial tone.

ERICSSON Dialog 3145MW - With individual authorization code - 2

Press

ERICSSON Dialog 3145MW - With individual authorization code - 3

※ Enter the authorization code and press

ERICSSON Dialog 3145MW - With individual authorization code - 4

# Dial your own extension number and press Dial tone.

ERICSSON Dialog 3145MW - With individual authorization code - 5

Dial the external number

Paging (optional)

Persons equipped with a wireless paging receiver or assigned to a lamp signal, can be paged from a telephone set. Depending on the type of paging system it is possible to send digit messages or voice messages to the paged person.

Paging can also be initiated and answered during an ongoing call. Make an Inquiry call and proceed according to the appropriate procedure for the type of connected paging system. You can then either return to the ongoing call or transfer the paging call to the person that was put on hold. If this person is an external subscriber, your exchange must be programmed for this function.

If you receive a congestion tone when paging, this indicates that the paged person has his paging receiver in the charging rack and is probably out of the office.

Paging receivers without a display and Paging via lamp signals

To initiate

When there is no answer or a busy tone, keep the handset off hook:

7 Press

Wait for an answer with the handset off hook.

If you want to start Paging without calling the person:

ERICSSON Dialog 3145MW - Press - 1

*81*

Lift the handset

Press

ERICSSON Dialog 3145MW - Lift the handset - 1

#

Dial the extension number and press

Wait for an answer with the handset off hook.

To answer

From any telephone within the system and within the predetermined paging time:

ERICSSON Dialog 3145MW - To answer - 1

*82*

Lift the handset

Press

ERICSSON Dialog 3145MW - Lift the handset - 1

#

Dial your own extension number and press

Or if only one paging call is permitted at the time:

ERICSSON Dialog 3145MW - Dial your own extension number and press - 1

*82#

Lift the handset

Press

Paging receivers with a display

To initiate

When there is no answer or a busy tone, keep the handset off hook:

ERICSSON Dialog 3145MW - To initiate - 1

Press and replace the handset

Wait for the paged person to call back.

If you want to start Paging without calling the person:

ERICSSON Dialog 3145MW - Press and replace the handset - 1

Lift the handset

*81*

Press

ERICSSON Dialog 3145MW - Lift the handset - 1

#

Dial the extension number and press

Wait for the acknowledgement tone.

ERICSSON Dialog 3145MW - Dial the extension number and press - 1

Replace the handset

Wait for the paged person to call back.

If you want to send a digit message code:

ERICSSON Dialog 3145MW - Replace the handset - 1

Lift the handset

*81*

Press

ERICSSON Dialog 3145MW - Lift the handset - 1

※ Dial the extension number and press

ERICSSON Dialog 3145MW - Lift the handset - 2

# Dial the message code (1-10 digits) and press

Wait for the acknowledgement tone.

ERICSSON Dialog 3145MW - Lift the handset - 3

Replace the handset

If expected, wait for the paged person to call back.

To answer

From the nearest telephone within the system: Call the extension number shown in the display of your paging receiver. If zeros are shown it indicates that you are being paged from an external subscriber. To answer:

ERICSSON Dialog 3145MW - To answer - 1

Lift the handset

*82*

Press

ERICSSON Dialog 3145MW - Lift the handset - 1

# Dial your own extension number and press

Or if only one paging call is permitted at the time:

ERICSSON Dialog 3145MW - Lift the handset - 2

Lift the handset

*82#

Press

If a message code is shown in the display, take the appropriate action.

Paging receivers with voice message

To initiate

When there is no answer or a busy tone, keep the handset off hook:

7 Press

Leave your message after the tone. Just before the predetermined speech time is ended, a warning tone will be heard.

If you want to start Paging without calling the person:

ERICSSON Dialog 3145MW - Press - 1

Lift the handset

\*81\*

Press

ERICSSON Dialog 3145MW - Press - 1

#

Dial the extension number and press

Leave your message after the tone. Just before the predetermined speech time is ended, a warning tone will be heard.

To answer

If your paging receiver has bothway voice connection, press the answer button to speak. If no bothway connection exists, take the appropriate action according to the message or answer the paging in the same way as Paging without a voice message.

Alarm Paging

To initiate

ERICSSON Dialog 3145MW - Alarm Paging - 1

Lift the handset

*810*

Press

ERICSSON Dialog 3145MW - Alarm Paging - 2

#

Dial the extension number and press

Wait for the acknowledgement tone.

ERICSSON Dialog 3145MW - Alarm Paging - 3

Replace the handset

If you want to send an alarm message code:

ERICSSON Dialog 3145MW - Alarm Paging - 4

Lift the handset

*810*

Press

ERICSSON Dialog 3145MW - Alarm Paging - 5

*

Dial the extension number and press

ERICSSON Dialog 3145MW - Alarm Paging - 6

#

Dial the message code (1-5 digits) and press

Wait for the acknowledgement tone.

ERICSSON Dialog 3145MW - Alarm Paging - 7

Replace the handset

To acknowledge an alarm

You must acknowledge the alarm to be terminated:

ERICSSON Dialog 3145MW - To acknowledge an alarm - 1

Lift the handset

*820*

Press

ERICSSON Dialog 3145MW - To acknowledge an alarm - 2

# Dial your own extension number and press

To acknowledge an alarm for another extension:

ERICSSON Dialog 3145MW - To acknowledge an alarm - 3

Lift the handset

*820*

Press

ERICSSON Dialog 3145MW - To acknowledge an alarm - 4

※ Dial the other extension number and press

ERICSSON Dialog 3145MW - To acknowledge an alarm - 5

# Dial your own extension number and press

Authority

Data Privacy

Data Privacy allows you to make a call without any disturbances, i.e. Intrusion. This function is automatically cancelled when the call is finished.

Order

ERICSSON Dialog 3145MW - Order - 1

Lift the handset

Press and dial the number

Do Not Disturb, DND

When you activate DND, calls to your extension are not indicated. Outgoing calls can be made as usual.

\*27#

Dial to activate

Special dial tone.

or

#27#

Dial to deactivate

ERICSSON Dialog 3145MW - #27# - 1

Replace the handset to finish activation/deactivation

Group Do Not Disturb

If your extension is defined as a master extension (programmed by system administrator), you can mark a group of extensions as Group Do Not Disturb. The group can be bypassed by you.

ERICSSON Dialog 3145MW - Group Do Not Disturb - 1

Order

Lift the handset

ERICSSON Dialog 3145MW - Lift the handset - 1

Press and dial the group number

Note: Germany and South Africa press ✦ 2 8 ✦ No.

# Press

Special dial tone.

ERICSSON Dialog 3145MW - Press and dial the group number - 1

Replace the handset

ERICSSON Dialog 3145MW - Replace the handset - 1

Cancel

Lift the handset

ERICSSON Dialog 3145MW - Lift the handset - 1

Press and dial the group number

Note: Germany and South Africa press #28* No.

ERICSSON Dialog 3145MW - Press and dial the group number - 1

Press and replace the handset

ERICSSON Dialog 3145MW - Press and replace the handset - 1

Bypass

Lift the handset

ERICSSON Dialog 3145MW - Lift the handset - 1

Press and dial the extension number

# Press

The call is made to the specified extension in the group.

Authorization code, common (optional)

If you are assigned to use a common authorization code (1 to 7 digits) you can temporarily change any used telephone within the exchange to the authority level connected to this code. You can use the code for one call only or you can open the phone for some calls and lock it when leaving the phone.

To use for a single call

ERICSSON Dialog 3145MW - To use for a single call - 1

Lift the handset

*72*

Press

ERICSSON Dialog 3145MW - To use for a single call - 2

#

Enter authorization code and press

Verification tone.

ERICSSON Dialog 3145MW - To use for a single call - 3

Dial the digit or digits to get an external line and the external number

To open an extension for some calls

ERICSSON Dialog 3145MW - To open an extension for some calls - 1

Lift the handset

73*

Press

ERICSSON Dialog 3145MW - 73* - 1

#

Enter authorization code and press

Verification tone.

To lock an extension

ERICSSON Dialog 3145MW - To lock an extension - 1

Lift the handset

*73*

Press

ERICSSON Dialog 3145MW - To lock an extension - 2

#

Enter authorization code and press

Verification tone.

Authorization code, individual (optional)

If you are assigned to an individual authorization code (1 to 7 digits, affiliated to your own extension) you can lock your own extension to a common authority level, e.g. when out of the office. You can also temporarily change any other used telephone within the exchange to the same authority level as you have on your own phone.

The individual code can be changed from your own extension.

To lock your telephone

ERICSSON Dialog 3145MW - To lock your telephone - 1

Lift the handset

*76*

Press

ERICSSON Dialog 3145MW - To lock your telephone - 2

#

Enter authorization code and press

Verification tone.

To make calls with your authority level when your telephone is locked

ERICSSON Dialog 3145MW - To lock your telephone - 3

Lift the handset

*75*

Press

ERICSSON Dialog 3145MW - To lock your telephone - 4

#

Enter authorization code and press

Verification tone.

ERICSSON Dialog 3145MW - To lock your telephone - 5

Dial the digit or digits to get an external line and the external number

To open your telephone

ERICSSON Dialog 3145MW - To open your telephone - 1

Lift the handset

76*

Press

ERICSSON Dialog 3145MW - 76* - 1

#

Enter authorization code and press

Verification tone.

To assign your own authority level to another telephone

ERICSSON Dialog 3145MW - To assign your own authority level to another telephone - 1

Lift the handset

*75*

Press

ERICSSON Dialog 3145MW - To assign your own authority level to another telephone - 2

* Enter authorization code and press Verification tone.

ERICSSON Dialog 3145MW - To assign your own authority level to another telephone - 3

# Dial your own extension number and press Verification tone.

ERICSSON Dialog 3145MW - To assign your own authority level to another telephone - 4

Dial the digit or digits to get an external line and the external number

To change your individual authority code

ERICSSON Dialog 3145MW - To assign your own authority level to another telephone - 5

Lift the handset

*74*

Press

ERICSSON Dialog 3145MW - To assign your own authority level to another telephone - 6

※ Enter old authorization code and press

ERICSSON Dialog 3145MW - To assign your own authority level to another telephone - 7

# Enter new authorization code and press Verification tone.

Adjustments

Note: This chapter only applies to the Ericsson Analog telephones.

Handset volume

Adjust the handset volume using the slide switch.

ERICSSON Dialog 3145MW - Handset volume - 1

Slide to change the volume

Loudspeaker volume

Note: This section only applies to the Ericsson Dialog 3145, Dialog 3145MW and Dialog 3146 telephones.

ERICSSON Dialog 3145MW - Loudspeaker volume - 1

Adjust the speaker volume using the slide switch.

Slide to change the volume

Ring signal volume

The ring signal volume can be adjusted in three steps: soft, medium and loud. Adjust the ring signal volume using the slide switch.

ERICSSON Dialog 3145MW - Ring signal volume - 1

Slide to change the volume

Ring signal character

The ring signal character can be adjusted with two different characters: bass and treble. Adjust the ring signal character using the slide switch.

On the Ericsson Dialog 3105MW telephone:

ERICSSON Dialog 3145MW - Ring signal character - 1

Slide to change the character

On the Ericsson Dialog 3145, 3145MW and 3146 telephones:

ERICSSON Dialog 3145MW - Ring signal character - 2

Slide to change the character

Hearing aid compatibility

Since your telephone has a built-in inductive coupler for the hard-of-hearing, anyone so desiring can use the telecoil in his/her hearing-aid while telephoning. To do so, simply switch the hearing-aid in the T position.

Message waiting indication

Note: This section only applies to the Ericsson Dialog 3105MW and Dialog 3145MW telephones.

Your incoming messages can be indicated by a rapidly flashing message key (Ericsson Dialog 3105MW telephone) or a rapidly flashing message waiting lamp (Ericsson Dialog 3145MW telephone).

On the Ericsson Dialog 3105MW telephone:

Slide the switch to the "MW" position

On the Ericsson Dialog 3145MW telephone:

Slide to change the message waiting indication

Depending on which pins in the telephone line socket that are supposed to carry the message waiting signals, the switch must be set in the corresponding position. Please contact your system administrator for advise.

Note: If your telephone will be used on PSTN (public networks) the switch should be set in MW(1-6) position.

ERICSSON Dialog 3145MW - Slide to change the message waiting indication - 1

Audible Signals

The following different tones and signals are sent from the exchange to your telephone.

Tone characteristics

The tones shown in this section are the most used tones worldwide. Many markets use a differing tone for one or more situations.

Dial tone

Special dial tone

Ringing tone or Queue tone every 4th second

Busy tone

Congestion tone

Number unobtainable tone

Call waiting tone

Intrusion tone

Conference tone every 15th second (to all parties)

Verification tone

Warning tone, expensive route

Ring signals

Three different ring signals inform you about the type of the incoming call. The signals shown in this section are the most used signals worldwide. Many markets use signals that are adapted for the local standards. If you get a signal that is not described or you cannot identify, ask your system administrator.

Internal ringing signal

External ringing signal

Recall signal (automatic callback reminder)

Image containing only pixelated, black rectangular shapes on white background with no discernible text or symbols

Installation

Install cables

Diagram of a device rear panel with numbered components and wiring, showing connections between ports and a central connector.

Diagram of a device rear panel with numbered components and wiring connections

Ericsson Dialog 3105MW telephone Ericsson Dialog 3145MW telephone

Diagram of a device rear panel with numbered components and wiring connections

Diagram of a device rear panel with numbered components and wiring connections

Ericsson Dialog 3145 telephone Ericsson Dialog 3146 telephone

1 C a b l e t o h a n d s e t

2 Cable to exchange

3 Wall mounting screw holes

You can put the cable to the handset in any of the two notches underneath the telephone. The cable to the exchange has to be plugged in "ANALOGUE LINE".

Change cables

To remove a cable, push down the plug's stop. Use a screw-driver to unlock the stop.

Wall mounting handset hook

When mounting on a wall, you have to pull out and turn the hook.

ERICSSON Dialog 3145MW - Wall mounting handset hook - 1

natural_image Diagram of a mechanical or electrical component with red arrows indicating clockwise motion (no text or symbols)

Install stand and adjust telephone

ERICSSON Dialog 3145MW - Install stand and adjust telephone - 1

Placing the telephone

  • Do not place your telephone on sensitive surfaces. Use a non-slippery pad to protect your furniture from possible damage.
  • Do not place your telephone near sources of extreme heat, e.g. near the radiator.
    • Make sure that the line cable isn't creased.

Cleaning the telephone

Use a slightly moistened (not wet) cleaning-rag or an anti-static rag and wipe off the telephone carefully. Do not use rough rags, solvents or aggressive cleaning fluids. Any damages of the telephone, that are caused by non-observance of these instructions, are not part of the liability given by the manufacturer.

Troubleshooting

This section contains information on how to solve common operational problems. Go through the following steps if you encounter any problems. If this does not solve the problem, contact your system administrator. If others have similar problems, there may be a system error.

Fault check list

  1. Make sure your telephone is connected to an analog line
  2. Read the Installation chapter

To make sure that you have done everything correctly and that everything is properly connected.

  1. Disconnect all extra equipment

If your telephone is working properly when done, the problem lies in the extra equipment.

  1. Connect a functioning telephone instead of the faulty one

If that telephone is working properly, the problem is probably in your telephone, contact your system administrator.

  1. Check for operational problems

If operational problems are found, the problem is in the telephone network, contact the local telephone service or the local telephone company.

Index

A

Abbreviated Numbers 51

Common abbreviated numbers 51

Individual abbreviated numbers 52

Quick dial number 55

Absence Information 48

Account Code 59

Account number 59

Adjustments 77

Handset volume 77

Hearing aid compatibility 78

Loudspeaker volume 77

Message waiting indication 79

Ring signal character 78

Ring signal volume 78

Alarm extension 62

Answer calls 16

Audible Signals 80

Ringing signals 81

Tone characteristics 80

Authority 72

Authorization code, common 74

Authorization code, individual 75

Data Privacy 72

Do Not Disturb, DND 72

Group Do Not Disturb 73

Authorization code, common 74

Authorization code, individual 75

Automatic Callback 26

B

Busy extension 26

Bypass Call Forwarding 35

Bypass Diverson 35

Bypass locked extension 75

C

Call Forwarding 30

Bypass Diversion 35

External Follow-me 34

Fixed diversion 30

Internal Follow-me 33

Personal number 35

Call forwarding

Diversion 30

Call Pick-up Group 56

Call Waiting 28

Common Bell Group 56

Conference 24

D

Data communication 63

Data Privacy 72

Description

Ericsson Dialog 3105MW Telephone 4

Ericsson Dialog 3145 Telephone 6

Ericsson Dialog 3145MW Telephone 8

Ericsson Dialog 3146 Telephone 11

Dial By a Function Key 54

Direct Inward System Access (DISA) 63

Diversion 30

Do Not Disturb, DND 72

During Calls 21

Conference 24

Inquiry 22

Monitoring 21

Mute 22

On Hold 25

Refer Back 22

Transfer 23

E

Emergency state 62

External Follow-me 34

F

Free Seating 14

To log off 15

To log on 14

G

General Cancellation 60

Group Do Not Disturb 73

Group Facilities 56

Call Pick-up Group 56

Common Bell Group 56

Group Hunting 57

Group Hunting 57

H

Hot Line 62

|

Incoming Calls 16

Answer calls 16

Individual External Line 19

Information 48

Absence Information 48

Inquiry 22

Integrated Voice Mail 44

Internal Follow-me 33

Internal Messages 42

Manual Message Waiting (MMW) 42

Intrusion on a busy extension 28

Intrusion on a busy external line 29

L

Last External Number Redial 20

Log off 15

Log on 14

M

Make calls 18

Manual Message Waiting (MMW) 42

Monitoring 21

Mute 22

N

Night Service 60

0

On Hold 25

Otehr Useful Facilities

Emergency state 62

Other Useful Facilities 59

Account Code 59

Alarm extension 62

Data communication 63

Direct Inward System Access (DISA) 63

General Cancellation 60

Hot Line 62

Night Service 60

Outgoing Calls 18

Individual External Line 19

Last External Number Redial 20

Make calls 18

P

Paging 65

Alarm Paging 70

Paging receivers with voice message 69

Paging receivers without a display and

Paging via lamp signals 66

Paginng

Paging receivers with a display 67

Personal Number 35

R

Refer Back 22

S

Setting form for search profiles 41

T

Transfer 23

v

Voice Mail 44

When You Receive a Busy Tone 26

Ericsson is shaping the future of Mobile and Broadband Internet communications through its continuous technology leadership. Providing innovative solutions in more than 140 countries, Ericsson is helping to create the most powerful communication companies in the world.

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Product information

Brand : ERICSSON

Model : Dialog 3145MW

Category : Phone