VIZIO SB3830-C6M - Soundbar

SB3830-C6M - Soundbar VIZIO - Free user manual and instructions

Find the device manual for free SB3830-C6M VIZIO in PDF.

📄 28 pages English EN Download 💬 AI Question 10 questions ⚙️ Specs
Notice VIZIO SB3830-C6M - page 6
Pick your language and provide your email: we'll send you a specifically translated version.
Product Type Soundbar
Brand VIZIO
Model SB3830-C6M
Channel Configuration 3.0 Channels
Total Power Output 240W Peak
Drivers Left, Right, Center channel speakers
Bluetooth Yes (Version 4.2)
Audio Inputs Optical, 3.5mm Auxiliary
Remote Control Included (IR)
Wall Mountable Yes (bracket and hardware included)
Dimensions (W x H x D) 38.1 x 2.95 x 2.76 inches
Weight 5.5 lbs (2.5 kg)
Power Supply AC 100-240V, 50/60Hz
Power Consumption 30W (typical), <0.5W standby
Frequency Response 50Hz – 20kHz
Included Accessories Remote, Optical cable, 3.5mm audio cable, Wall mount brackets, Power cord, User manual
Safety Certifications FCC, UL
Maintenance Wipe with a dry soft cloth; do not use liquids or cleaners
Spare Parts and Repairability Not user-serviceable; contact VIZIO support for repairs

Frequently Asked Questions - SB3830-C6M VIZIO

How do I connect my VIZIO SB3830-C6M to my TV via Bluetooth?
Press the Bluetooth button on the remote or soundbar to enter pairing mode. On your TV, go to Bluetooth settings and select SB3830-C6M. If prompted, enter PIN 0000.
Why is there no sound from my soundbar?
Ensure the soundbar is powered on and the volume is not muted. Check that the correct input source is selected (e.g., Optical or AUX). Try connecting a different device or cable to isolate the issue.
How do I use the optical input on the SB3830-C6M?
Connect an optical cable from your TV's optical output to the soundbar's OPTICAL IN port. Press the Input button on the remote until OPT appears on the display.
Can I mount the soundbar on the wall?
Yes, the SB3830-C6M includes wall mount brackets. Attach the brackets to the soundbar using the provided screws, then secure to wall anchors (not included). Refer to the manual for detailed instructions.
How do I reset my soundbar to factory settings?
With the soundbar on, press and hold the Bluetooth button and Volume Down button simultaneously for 5 seconds. The display will show RESET and the soundbar will restart.
What audio formats are supported?
The soundbar supports PCM and Dolby Digital formats via optical input. Bluetooth supports standard SBC codec.
My remote control does not work. What should I do?
First, replace the batteries with new CR2025 coin cells. Ensure there are no obstructions between the remote and the soundbar's IR sensor. If still not working, try resetting the soundbar.
Can I connect a subwoofer to this soundbar?
The SB3830-C6M is a 3.0 channel soundbar and does not have a dedicated subwoofer output or wireless subwoofer. For deeper bass, consider a model with a separate subwoofer.
How do I update the firmware?
Firmware updates are installed via USB. Download the latest firmware from VIZIO support to a USB drive, insert into the soundbar's USB port, and follow the on-screen instructions (requires TV connection).
What is the power consumption in standby mode?
The soundbar consumes less than 0.5W in standby mode. For full specifications, refer to the user manual.

User questions about SB3830-C6M VIZIO

0 question about this device. Answer the ones you know or ask your own.

Ask a new question about this device

The email remains private: it is only used to notify you if someone responds to your question.

No questions yet. Be the first to ask one.

Download the instructions for your Soundbar in PDF format for free! Find your manual SB3830-C6M - VIZIO and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. SB3830-C6M by VIZIO.

USER MANUAL SB3830-C6M VIZIO

natural_image Black rectangular electronic device with a small white label 'V' on its side (no other text or symbols visible)

QUICK START GUIDE

Model: SB3830-C6M

IMPORTANT SAFETY INSTRUCTIONS

Your Unit is designed and manufactured to operate within defined design limits, and misuse may result in electric shock or fire. To prevent your Unit from being damaged, the following rules should be observed for its installation, use, and maintenance. Please read the following safety instructions before operating your Unit. Keep these instructions in a safe place for future reference.

  • Read these instructions.
  • Keep these instructions.
  • Heed all warnings
  • Follow all instructions.
  • Do not use this apparatus near water.
  • Clean only with a dry cloth.
  • Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
  • Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
  • Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
  • Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
  • Only use attachments/accessories specified by the manufacturer.
  • Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over.
  • Unplug this apparatus during lightning storms or when unused for long periods of time.
  • Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as when the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
  • To reduce the risk of electric shock or component damage, switch off the power before connecting other components to your Unit.
  • Unplug the power cord before cleaning your Unit. A damp cloth is sufficient for cleaning. Do not use a liquid or a spray cleaner on your Unit. Do not use abrasive cleaners.
    • Always use the accessories recommended by the manufacturer to insure compatibility.
  • When moving your Unit from an area of low temperature to an area of high temperature, condensation may form in the housing. Wait before turning on your Unit to avoid causing fire, electric shock, or component damage.
  • Slots and openings in the back and bottom of the cabinet are provided for ventilation. To ensure reliable operation of your Unit and to protect it from overheating, be sure these openings are not blocked or covered. Do not place your Unit in a bookcase or cabinet unless proper ventilation is provided.
  • Never push any object into the slots and openings on your Unit enclosure. Do not place any objects on the top of your Unit. Doing so could short circuit parts causing a fire or electric shock. Never spill liquids on your Unit.
  • When connected to a power outlet, power is always flowing into your Unit. To totally disconnect power, unplug the power cord.
  • Do not overload power strips and extension cords. Overloading can result in fire or electric shock.

  • The wall socket should be located near your Unit and be easily accessible

  • Keep your Unit away from moisture. Do not expose your Unit to rain or moisture. If water penetrates into your Unit, unplug the power cord and contact your dealer. Continuous use in this case may result in fire or electric shock.
  • Do not use your Unit if any abnormality occurs. If any smoke or odor becomes apparent, unplug the power cord and contact your dealer immediately. Do not try to repair your unit yourself.
  • Avoid using dropped or damaged appliances. If your Unit is dropped and the housing is damaged, the internal components may function abnormally. Unplug the power cord immediately and contact your dealer for repair. Continued use of your Unit may cause fire or electric shock.
  • Do not install your Unit in an area with heavy dust or high humidity. Operating your Unit in environments with heavy dust or high humidity may cause fire or electric shock.
  • Ensure that the power cord and any other cables are unplugged before moving your Unit.
  • When unplugging your Unit, hold the power plug, not the cord. Pulling on the power cord may damage the wires inside the cord and cause fire or electric shock. When your Unit will not be used for an extended period of time, unplug the power cord.
    • To reduce risk of electric shock, do not touch the connector with wet hands.
  • Insert the remote control batteries in accordance with instructions. Incorrect polarity may cause the battery to leak which can damage the remote control or injure the operator.
    • See the important note and rating located on the back of the unit.
  • WARNING - This equipment is not waterproof. To prevent a fire or shock hazard, do not place any container filled with liquid near the equipment (such as a vase or flower pot) or expose it to dripping, splashing, rain, or moisture.
  • CAUTION - Danger of explosion or fire if batteries are mistreated. Replace only with the same or specified type.
  • Do not leave the batteries exposed to direct sunlight for a long period of time with doors and windows closed. Do not disassemble the batteries or dispose of it in fire.
  • Where the MAINS plug or appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable.

WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.

VIZIO SB3830-C6M - IMPORTANT SAFETY INSTRUCTIONS - 1

VIZIO SB3830-C6M - IMPORTANT SAFETY INSTRUCTIONS - 2

The lighting flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of not isolated dangerous voltage within the product that may be sufficient magnitude to constitute a risk of shock to persons.

VIZIO SB3830-C6M - IMPORTANT SAFETY INSTRUCTIONS - 3

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and servicing instructions in the literature accompanying the appliance.

VIZIO SB3830-C6M - IMPORTANT SAFETY INSTRUCTIONS - 4

Warning: This equipment is a Class II or double insulated electrical appliance. It has been designed in such a way that it does not require a safety connection to electrical earth.

TABLE OF CONTENTS

Package Contents....4

Controls & Connections....5

First-Time Setup....7

Using the Remote.... 11

LED Indicators.... 12

Bluetooth Pairing.... 14

Using Bluetooth Mode 15

Advanced Setup 16

Connecting a Subwoofer 17

Using Button Combinations 18

Wall-Mounting the Sound Bar 19

One-Year Limited Warranty.... 26

Specifications 26

Legal & Compliance.... 27

PACKAGE CONTENTS

VIZIO SB3830-C6M - PACKAGE CONTENTS - 1
High Definition Sound Bar

VIZIO SB3830-C6M - PACKAGE CONTENTS - 2
Remote Control with 2 x AAA Batteries

VIZIO SB3830-C6M - PACKAGE CONTENTS - 3
This Quick Start Guide

VIZIO SB3830-C6M - PACKAGE CONTENTS - 4
Power Cable

VIZIO SB3830-C6M - PACKAGE CONTENTS - 5
Coaxial Audio Cable

VIZIO SB3830-C6M - PACKAGE CONTENTS - 6
Stereo RCA to 3.5mm Audio Cable

VIZIO SB3830-C6M - PACKAGE CONTENTS - 7
Digital Optical Cable

VIZIO SB3830-C6M - PACKAGE CONTENTS - 8
2 x Sound Bar Wall Mount Brackets

VIZIO SB3830-C6M - PACKAGE CONTENTS - 9
2 x Wall Mount Screws (Size: M4 x 10mm)

VIZIO SB3830-C6M - PACKAGE CONTENTS - 10
Wall Mount Template

CONTROLS & CONNECTIONS

Back of Sound Bar
Power Port SUB OUT Subwoofer Out USB* (6) USB In OPTICAL (4) Digital Optical Audio In DIGITAL (3) Coaxial In AUX (1) Analog Audio In (Stereo RCA) AUX (2) Analog Audio In (Stereo 3.5mm)

* Supports .WAV file format playback only.

Diagram of a black remote control panel with labeled buttons and indicator lights, showing internal components and light path.

Top of Sound Bar

Bluetooth Input Hold to pair.

(See 'Bluetooth Pairing' for more information.)

Volume Increase or decrease the loudness of the audio.

Input Press to change the audio source.

Power Press to turn soundbar on or off.

FIRST-TIME SETUP
1
CHOOSE ONE CABLE
VIZIO SB3830-C6M - CONTROLS &amp; CONNECTIONS - 3

Back of Sound Bar DIGITAL COAXIAL CABLE† BETTER 3.5MM TO RCA CABLE GOOD 3.5MM TO RCA CABLE GOOD

VIZIO SB3830-C6M - CONTROLS &amp; CONNECTIONS - 5
DIGITAL OPTICAL CABLE
BETTER

VIZIO SB3830-C6M - CONTROLS &amp; CONNECTIONS - 6

VIZIO SB3830-C6M - CONTROLS &amp; CONNECTIONS - 7

VIZIO SB3830-C6M - CONTROLS &amp; CONNECTIONS - 8

AND CONNECT IT TO YOUR TV
VIZIO SB3830-C6M - CONTROLS &amp; CONNECTIONS - 9

natural_image Front view of a modern flat-screen TV with black screen and stand (no visible text or symbols)

* Not all TVs have the audio outputs shown above. To connect the Sound Bar directly to your other devices (Blu-Ray player, game system, etc.) see your device's user manual.
† When using either of the Digital Inputs, if there is no audio: (A) try setting the TV output to PCM or (B) Connect directly to your Blu-ray/other source, some TVs do not pass through digital audio.

2

Connect the power cable to the sound bar AC IN as shown.

Plug the power cable into an electrical outlet.

VIZIO A POWER CONTROL VIZIO 120V-800Hz LED C: 1.0

VIZIO SB3830-C6M - 2 - 2

When plugged in for the first time...

the sound bar will automatically turn on and begin searching for an active input.

VIZIO SB3830-C6M - 2 - 3

natural_image Diagram showing two electrical socket plugs connected to a black power plug with cable (no text or symbols)

3

For the best surround sound experience, position the Sound Bar as shown. The Sound Bar should be close to ear level.

VIZIO SB3830-C6M - 3 - 1

natural_image Top-down view of a dark gray bedroom with a pillow and blanket (no text or symbols visible)

Sound Bar is centered below the TV.

VIZIO SB3830-C6M - 3 - 2

natural_image Diagram of a wall-mounted device with a black panel and a vertical indicator line, no text or symbols present

4

Top Top
VIZIO SB3830-C6M - 4 - 1

Remove the battery cover by gently sliding it away from the remote.

5

VIZIO SB3830-C6M - 5 - 1

Insert the included batteries and gently slide the battery cover back into place.

6

Turn your TV on, the sound bar will automatically begin searching for an active input.

The LED indicators on the front of the Sound Bar will begin cycling in pairs through inputs until an audio source is detected.*

You can press the INPUT button to switch between audio sources. For example, if you connected your TV to Input 1, set the Sound Bar to Input 1.

VIZIO SB3830-C6M - 6 - 1

Tip: Pressing the INPUT button will stop the auto detect function.

* Auto detect function only occurs once when the Sound Bar is first powered on. To enable this feature again, you must do a Factory Reset (see the Using Button Combinations section for more information) or press and hold the INPUT button for 3 seconds.

INPUT + - TVOL TREBLE CENTER BASS TSHO

PowerInpu

USING THE REMOTE

Bluetooth

Press to enter Bluetooth input.

(To enter force pair mode, press and hold for 5 seconds)

Input

Press to change input source.

(Press and hold for 5 seconds to enable Auto Input detect mode.)

Volume +/-

Press to increase and decrease volume.

Previous

Press to return to previous track.

(Changes Treble, Bass, and Center levels)

TruVolume

Press to enable/disable TruVolume.

Treble

Press to enter treble adjustment mode.

Mute

Press to mute/unmute.

INPUT + - TREBLE CENTER BASS

Power

Press to turn on or off.

Play/Pause

Press to play or pause.

Next

Press to skip to the next track.

(Changes Treble, Bass, and Center levels)

TruSurround HD

Press to enable/disable TruSurround HD.

Bass

Press to enter bass adjustment mode.

Center

Press to enter center adjustment mode.

LED INDICATORS

VIZIO SB3830-C6M - LED INDICATORS - 1

natural_image Simple black horizontal bar with a circled circle at the top left (no text or symbols)

LED Indicators are located here.

The LED Indicators will behave differently with each button on the remote control.

FunctionLED Behavior Description
InputVIZIO SB3830-C6M - LED INDICATORS - 2Press the INPUT button on the remote to cycle through the available inputs:Analog Audio In - AUX Stereo RCA (1)Analog Audio In - AUX Stereo 3.5mm (2)Coaxial In - Digital (3)Digital Optical Audio In - Optical (4)BluetoothUSB In - USB (6)
Bluetooth PairingVIZIO SB3830-C6M - LED INDICATORS - 3Press and hold the button on the remote. The Sound Bar will be discoverable for 15 minutes. You can now search for the Sound Bar (VIZIO SB3830) using your Bluetooth Device. The sound bar will power down if no device is found.Note:Set your Bluetooth device into pairing mode prior to the Sound Bar.
DTSTruVolume On/OffVIZIO SB3830-C6M - LED INDICATORS - 4Press the TVOL button to enable/disable TruVolume.When enabled (On), TruVolume provides a consistent and comfortable volume level for a more enjoyable listening experience.
Function LED Behavior Description
DTS TruSurround On/OffVIZIO SB3830-C6M - LED INDICATORS - 5Press the TSHD button to enable/disable DTS TruSurround. When enabled (On), all inputs will produce virtual surround sound. When disabled (Off), virtual surround sound is disabled.
Treble LevelsVIZIO SB3830-C6M - LED INDICATORS - 6Press the TREBLE button then press the Next/Previous button to increase/decrease the treble level. The LED indicators will move to the top with increasing levels and to the bottom with decreasing levels.
Bass LevelsVIZIO SB3830-C6M - LED INDICATORS - 7Press the BASS button then press the Next/Previous button to increase/decrease the bass level. The LED indicators will move to the top with increasing levels and to the bottom with decreasing levels.
Center LevelsVIZIO SB3830-C6M - LED INDICATORS - 8Press the CENTER button then press the Next/Previous button to increase/decrease the center level. The LED indicators will move to the top with increasing levels and to the bottom with decreasing levels.
When a Dolby Digital / DTS signal is detected.VIZIO SB3830-C6M - LED INDICATORS - 9Dolby Digital and DTS are only available on either the Coaxial In or Digital Optical Audio In inputs.When a Dolby Digital or DTS signal is detected, the Dolby Digital (White) / DTS (Orange) indicator LED will light up for 3 seconds before fading.

BLUETOOTH PAIRING

To pair the Sound Bar with a Bluetooth device:

  1. Press and hold the Bluetooth button ✝ on the Sound Bar or the Bluetooth button ✝ on the remote for five (5) seconds. When the Sound Bar is in Bluetooth Pairing Mode, the LED Indicators on the Display Panel on the front of the Sound Bar will light sequentially from bottom to top and back again.

Once the device is paired, the LED Indicators will stop flashing.

  1. You can now search for the Sound Bar (VIZIO SB3830) using your Bluetooth device. For more information, refer to the user documentation that came with the device.

  2. Play audio from your Bluetooth device. Volume can be controlled on your source device and the Sound Bar.

VIZIO SB3830-C6M - BLUETOOTH PAIRING - 1

natural_image Illustration of a smartphone with wireless signal waves (no text or symbols on device)

Top of Sound Bar

USING BLUETOOTH MODE

Your Sound Bar supports music streaming from smartphones, tablets, and computers with Bluetooth capability. Device compatibility will vary, see your device's documentation for more information. Once you have paired your source device to the Sound Bar, as long as you stay within range of the Sound Bar, your device should remain paired, even if you change the input on the Sound Bar.

VIZIO SB3830-C6M - USING BLUETOOTH MODE - 1

Your Sound Bar is not equipped with a microphone, so it cannot operate as a hands-free device for a smartphone.

Maximizing Signal

A Bluetooth signal has a range of up to 30 feet. Keep in mind that Bluetooth is a compressed audio format, so streamed music may lose some integrity when compared to a wired connection.

Try the following if your sound quality is less than optimal:

  • If you hear any break-up or disconnect while streaming music from your device, move the source device closer to the Sound Bar.
  • Be sure that there are no solid obstructions in the line-of-sight between the Sound Bar and the source device.
  • Other wireless devices can affect Bluetooth range, including wireless security cameras, wireless video baby monitors, cordless phones, and microwave ovens. Turning off or moving these devices may improve Bluetooth range.

VIZIO SB3830-C6M - Maximizing Signal - 1

Reduce the volume levels on your device and on the Sound Bar before pressing Play. High volume levels can damage your hearing.

ADVANCED SETUP
VIZIO SB3830-C6M - Maximizing Signal - 2

flowchart
graph TD
    A["Back of Sound Bar"] --> B["Digital Optical Cable"]
    A --> C["Digital Coaxial Cable"]
    A --> D["3.5MM TO RCA Cable"]
    A --> E["3.5MM TO RCA Cable"]
    F["Drive*"] --> G["Game Console Network Media Player"]
    G --> H["Laptop"]
    I["Tablet/MP3 Player/LaptopUSB Th"] --> J["Computer"]

* Supports .WAV file format playback only.

CONNECTING A SUBWOOFER

VIZIO Back of Sound Bar

To connect a subwoofer:

  1. Press the BASS button on the remote control to enter bass adjustment mode.
  2. Use the Previous/Next buttons to adjust the bass level to the center position.
  3. Power Off the Sound Bar and Subwoofer. Connect an RCA cable from the Sound Bar to the Subwoofer.
  4. Power On the Sound Bar and Subwoofer.
  5. Manually adjust the subwoofer's gain (Volume) and phase to your preference. See your subwoofer's user manual for more information.
  6. Use the BASS button on the remote control to adjust the subwoofer's output.

RCA Subwoofer Cable*
Optional Subwoofer*

USING BUTTON COMBINATIONS

VIZIO SB3830-C6M - USING BUTTON COMBINATIONS - 1

natural_image Simple black rectangular shape with a white circle at the top (no text or symbols)

Buttons are located here.

There are 3 functions that are triggered by 3 different button combinations on the Sound Bar.

Function LED Behavior Description
Factory ResetAll 12 LEDs will flash 3 timesReset the Sound Bar to the factory default settings. To perform a Factory Reset,Press and Holdthe Bluetooth(✗) and Volume Down(—) buttons for 5 seconds.Note: This will erase all settings and preferences that you have set.
VIZIO TV Remote Control← VIZIO TV Remote EnabledVIZIO TV → Remote DisableEnable/disable the use of a VIZIO TV remote control to power on and adjust the volume of the sound bar. To enable/disable this function,Press and Holdthe Power ( ⏻) and Volume Up( + ) buttons for 5 seconds.Note: This function is enabled by default.
Energy Star← Energy Star EnabledEnergy Star Disabled →When the Energy Star setting is enabled, the sound bar will automatically power down after a period of inactivity. When disabled, the sound bar will remain powered on until you turn it off. To enable/disable this function,Press and Holdthe Power ( ⏻) and Volume Down(—) buttons for 5 seconds.Note: Energy Star setting is enabled by default.

WALL-MOUNTING THE SOUND BAR

1

Back of Sound Bar

Wall-Mount Screw Holes

Insert the two wall-mount screws into the wall-mount screw holes, and then tighten them with a Phillips screwdriver.

2

WALL MOUNTING TEMPLATE / MODÈLE DE SUPPORT MURAL / PLANTILLA PARA MONTAJE EN LA PARED LEAVE THIS SPACE BETWEEN THE SOUND BAR AND YOUR TV / LAISSEZ CET ESPACE ENTRE LA BARRE DE SON ET VOTRE TÉLÉVISEUR / DEJE ESTE ESPACIO ENTRE LA BARRA DE SON/DO Y EL TELEVISOR 30,95" Y 78,60 cm Center Line / Ligne Contrôle / Lines Central

Place the included wall mounting template against the wall under your TV. Mark the four bracket holes using a pencil.

3

Be sure your screws are attached to wood studs, drywall anchors (for drywall), or concrete anchors (for brick/concrete walls).

Screws for attaching the brackets to the wall are not included. Choose the screw type and length appropriate to your home's construction. If in doubt, consult a professional installer.

WALL MOUNTING TEMPLATE / MODELE DE SUPPORT MURAL / PLANTILLA PARA MONTAJE EN LA PARED 30.95 in (78.60 cm) Wall Mount Screw

Screw Size: M4 x 10

VIZIO SB3830-C6M - 3 - 2

If you are unfamiliar with power tools or the layout of electrical wiring in the walls of your home, consult a professional installer.

VIZIO RECOMMENDS

amazon except video YouTube PANDORA NETFLIX vdd Moves&TV huluplus iHeart RADIO

Picture Perfect. Simply Smart.

All-new for 2015, the E-Series is packaged in a sleek new design. Experience more vibrant colors, more pronounced darks, more premium apps, and truly epic entertainment at an unbeatable value on the all-new, beautifully redesigned E-Series.

VIZIO RECOMMENDS

VIZIO SB3830-C6M - VIZIO RECOMMENDS - 1

natural_image Black USB cable with two connected connectors, no visible text or symbols

VIZIO High-Speed HDMI® Cable

This high-speed HDMI® cable is ideal for HDTVs. Supporting 1080p and 4k x 2k Ultra High Definition resolutions, the E-Series HDMI cable provides picture-perfect HD video, 3D, and superior audio, all at up to 18 Gbps. This all-in-one cable also supports advanced 7.1 surround sound and Audio Return Channel, eliminating the need for additional cables.

HELP & TROUBLESHOOTING

There is no power.Press the POWER button on the remote control or on the top of your Sound Bar.Ensure the power cord is securely connected.Plug a different device into the electrical outlet to verify that the outlet is working correctly.
There is no sound.Increase the volume. Press Volume Up on the remote control or on the top of your Sound Bar.Press MUTE on the remote to ensure the Sound Bar is not muted.Press INPUT on the remote or on the top of your Sound Bar to select a different input source.When using either of the Digital Inputs, if there is no audio: (A) Try setting the TV output to PCM or (B) Connect directly to your Blu-ray/other source, some TVs do not pass through digital audio.On digital inputs, the input LEDs will flash rapidly if an unsupported format is present. Set the source to output PCM.Your TV may be set to variable audio output. Confirm that the audio output setting is set to FIXED or STANDARD, not VARIABLE. Consult your TV's user manual for more detailed information.If using Bluetooth, ensure that the volume on your source device is turned up and that the device is not muted.
I hear buzzing or humming.Ensure all cables and wires are securely connected.Connect a different source device (TV, Blu-ray player, etc) to see if the buzzing persists. If it does not, the problem may be with the original device.Connect your device to a different input on the Sound Bar.
The remote isn't working.Replace the remote batteries with new ones.Point the remote directly at the center of the Sound Bar when pressing a button.If using a Bluetooth connection, some of the buttons on the remote may not be supported by the streaming application.(e.g., Pandora doesn't support the Back button.)

Take A Moment To Register Your Product At

VIZIO.COM/PRODUCT-REGISTRATION

Why Register?

VIZIO SB3830-C6M - Why Register? - 1

Customized Support

Get assistance quickly with your information on-hand.

VIZIO SB3830-C6M - Customized Support - 1

News & Offers

Take advantage of the latest news and special offers from VIZIO.

VIZIO SB3830-C6M - News &amp; Offers - 1

Safety & Satisfaction

Stay up to date with important product updates and notifications.

REGISTER YOUR VIZIO PRODUCT NOW

Do You Have Questions? Find Answers At

SUPPORT.VIZIO.COM

Find help with:

  • New Product Setup
  • Connecting Your Devices
  • Technical Problems
  • Product Updates
  • And More

VIZIO SB3830-C6M - Find help with: - 1

Live Chat Support Available

You can also contact our award-winning support team at:

Phone: (877) 878-4946 (TOLL-FREE)

Email: techsupport@VIZIO.com

Hours Of Operation:

Monday - Friday: 7 AM TO 11 PM (CST)

Saturday - Sunday: 9 AM TO 6 PM (CST)

VIZIO Product Support Award serving customer card at your recommendation Support Videos http://www.izio.com/ HOTive Computers Name Audio Stream Players Accessories E-Strike Popular Models EN501-A2 97" Core Smart LED™ Smart TV EN501-A3E 97" Core Smart LED™ Smart TV EN501-A4 97" Core Smart LED™ Smart TV EN501-A5E 97" Core Smart LED™ Smart TV EN501-A6E 97" Core Smart LED™ Smart TV EN501-A7E 97" Core Smart LED™ Smart TV EN501-A8E 97" Core Smart LED™ Smart TV EN501-A9E 97" Core Smart LED™ Smart TV EN501-A10E 97" Core Smart LED™ Smart TV EN501-A11E 97" Core Smart LED™ Smart TV EN501-A12E 97" Core Smart LED™ Smart TV EN501-A13E 97" Core Smart LED™ Smart TV EN501-A14E 97" Core Smart LED™ Smart TV EN501-A15E 97" Core Smart LED™ Smart TV EN501-A16E 97" Core Smart LED™ Smart TV EN501-A17E 97" Core Smart LED™ Smart TV EN501-A18E 97" Core Smart LED™ Smart TV EN501-A19E 97" Core Smart LED™ Smart TV EN501-A20E 97" Core Smart LED™ Smart TV EN501-A21E 97" Core Smart LED™ Smart TV EN501-A22E 97" Core Smart LED™ Smart TV EN501-A23E 97" Core Smart LED™ Smart TV EN501-A24E 97" Core Smart LED™ Smart TV EN501-A25E 97" Core Smart LED™ Smart TV EN501-A26E 97" Core Smart LED™ Smart TV EN501-A27E 97" Core Smart LED™ Smart TV EN501-A28E 97" Core Smart LED™ Smart TV EN501-A29E 97" Core Smart LED™ Smart TV EN501-A30E 97" Core Smart LED™ Smart TV EN501-A31E 97" Core Smart LED™ Smart TV EN501-A32E 97" Core Smart LED™ Smart TV EN501-A33E 97" Core Smart LED™ Smart TV EN501-A34E 97" Core Smart LED™ Smart TV EN501-A35E 97" Core Smart LED™ Smart TV EN501-A36E 97" Core Smart LED™ Smart TV EN501-A37E 97" Core Smart LED™ Smart TV EN501-A38E 97" Core Smart LED™ Smart TV EN501-A39E 97" Core Smart LED™ Smart TV EN501-A40E 97" Core Smart LED™ Smart TV EN501-A41E 97" Core Smart LED™ Smart TV EN501-A42E 97" Core Smart LED™ Smart TV EN501-A43E 97" Core Smart LED™ Smart TV EN501-A44E 97" Core Smart LED™ Smart TV EN501-A45E 97" Core Smart LED™ Smart TV EN501-A46E 97" Core Smart LED™ Smart TV EN501-A47E 97" Core Smart LED™ Smart TV EN501-A48E 97" Core Smart LED™ Smart TV EN501-A49E 97" Core Smart LED™ Smart TV EN501-A50E 97" Core Smart LED™ Smart TV

ONE-YEAR LIMITED WARRANTY

ON PARTS AND LABOR

Covers units purchased as new in United States and Puerto Rico Only

VIZIO provides a warranty to the original purchaser of a new Product against defects in materials and workmanship for a period of one year of non-commercial usage and ninety (90) days of commercial use. If a Product covered by this warranty is determined to be defective within the warranty period, VIZIO will either repair or replace the Product at its sole option and discretion. To obtain warranty service, contact VIZIO Technical Support via email: TechSupport@VIZIO.com or via phone at 877 MY VIZIO (877.698.4946) from 7:00AM to 11:00PM Monday through Friday and 9:00AM to 6:00PM Saturday and Sunday, Central Time, or visit www.VIZIO.com. PRE-AUTHORIZATION MUST BE OBTAINED BEFORE SENDING ANY PRODUCT TO A VIZIO SERVICE CENTER. Proof of purchase in the form of a purchase receipt or copy thereof is required to show that a Product is within the warranty period.

Parts and Labor

There will be no charge for parts or labor during the warranty period. Replacement parts and Products may be new or recertified at VIZIO's option and sole discretion. Replacement parts and Products are warranted for the remaining portion of the original warranty or for ninety (90) days from warranty service or replacement, whichever is greater.

Type of Service

Defective Products must be sent to a VIZIO service center to obtain warranty service. VIZIO is not responsible for transportation costs to the service center, but VIZIO will cover return shipping to the customer. PRE-AUTHORIZATION IS REQUIRED BEFORE SENDING ANY PRODUCT TO A VIZIO SERVICE CENTER FOR WARRANTY SERVICE. Product returns to VIZIO's service centers must utilize either the original carton box and shipping material or packaging that affords an equal degree of protection. VIZIO Technical Support will provide instructions for packing and shipping the covered Product to the VIZIO service center.

Limitations and Exclusions

VIZIO's one-year limited warranty only covers defects in materials and workmanship. This warranty does not cover, for example: cosmetic damage, normal wear and tear, improper operation, improper voltage supply or power surges, signal issues, damages from shipping, acts of God, any type of customer misuse, modifications or adjustments, as well as installation and set-up issues or any repairs attempted by anyone other than by a VIZIO authorized service center. Products with unreadable or removed serial numbers, or requiring routine maintenance are not covered. This one year limited warranty does not cover Products sold "AS IS", "FACTORY RECERTIFIED", or by a non-authorized reseller.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. VIZIO'S TOTAL LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER INCLUDING VIZIO'S NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE PRODUCT. VIZIO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE.

CHECK www.VIZIO.com FOR THE MOST CURRENT VERSION.

SPECIFICATIONS

Sound Bar: Two 2.75" Full-Range Drivers (Left & Right) One 1.6" x 3.6" Full-Range Driver (Center) Two Passive Radiators

Inputs: One 3.5mm Stereo Audio One RCA Stereo Audio One Optical (Toslink) One Digital Coaxial Audio Bluetooth (Wireless) One USB

Sound Pressure Level (System): 100 dB

Frequency Response (System): 60 Hz to 19 KHz

Voltage: 100\~240 VAC, 50/60 Hz

Compliances: UL, FCC, cUL, NRCAN, NOM

FCC Class B Radio Interference Statement

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  1. Reorient or relocate the receiving antenna.

  2. Increase the separation between the equipment and receiver.

  3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

  4. Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Notice:

  1. The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

  2. Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.

  3. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this equipment. It is the responsibilities of the user to correct such interference.

RF Exposure Information

This device meets the government's requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. This device complies with FCC radiation exposure limits set forth for an uncontrolled environment.

IC Statement

  1. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

(1) this device may not cause interference, and

(2) this device must accept any interference, including interference that may cause undesired operation of the device.

  1. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

  2. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:

This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Disposal and Recycling

You must dispose of this product properly, according to local laws and regulations. Because this product contains electronic components and a battery, it must be disposed of separately from household waste. Contact local authorities to learn about disposal and recycling options.

Other:

Image(s) used under license from Shutterstock.com

VIZIO SB3830-C6M - Other: - 1

VIZIO SB3830-C6M - Other: - 2

VIZIO SB3830-C6M - Other: - 3

VIZIO SB3830-C6M - Other: - 4

VIZIO SB3830-C6M - Other: - 5

VIZIO SB3830-C6M - Other: - 6

Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS 3.0 Channel is a trademark of DTS, Inc. DTS, Inc. All Rights Reserved.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS Studio Sound is a trademark of DTS, Inc. DTS, Inc. All Rights Reserved.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS TruSurround is a trademark of DTS, Inc. DTS, Inc. All Rights Reserved.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS TruVolume is a trademark of DTS, Inc. © DTS, Inc. All Rights Reserved.

This product qualifies for ENERGY STAR in the "factory default" setting and this is the setting in which power savings will be achieved. Changing the factory default settings or enabling other features will increase power consumption that could exceed the limits necessary to qualify for ENERGY STAR rating.

We want to help you save energy.

© 2015 VIZIO INC. ALL RIGHTS RESERVED. 150210OC-US-NC

Manual assistant
Powered by Anthropic
Waiting for your message
Product information

Brand : VIZIO

Model : SB3830-C6M

Category : Soundbar