What should I do if the start button on my Frigidaire FGHD2491LB refrigerator is not responding?

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If the START/CANCEL button on your Frigidaire Gallery FGHD2491LB dishwasher is not responding, here are some solutions to try before contacting a technician.

First, check the power supply. Make sure the appliance is properly plugged in and that your home's circuit breaker has not tripped. Test the outlet with another appliance to confirm it is working. If the breaker has tripped, reset it and restart the dishwasher.

Check the child lock feature. This model has a lock function that disables all buttons to prevent children from changing the settings. To disable it, press and hold the DELAY START button for 3 seconds until the lock indicator goes off. This is often the cause of a button that appears unresponsive.

Ensure the door is properly closed and locked. The START/CANCEL pad only works if the door is completely closed and properly latched. Close the door firmly until you hear a click.

Unplug the appliance for 5 minutes. This resets the electronic control board. Then plug it back in and try to restart a cycle.

Check for error codes displayed. If the screen shows "Er" or "CE", there is an electronic malfunction. In this case, contact Frigidaire customer service at 1-800-944-9044 (USA) or 1-800-265-8352 (Canada) for technical assistance or to locate a certified technician.

If the button still does not respond after these checks and no error code appears, the problem is likely due to a fault in the control panel or the button itself, requiring the intervention of a specialized technician.

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