Q: The drain outlet of the VIGO 7 is leaking, where is the cap?

The Irradio BelAir VIGO 7 air conditioner has a drain outlet at the back of the unit to expel condensation water. If you notice a leak in this area, here’s what to check: Priority Checks Is the drain hose properly secured? The manual states: "Ensure that the hose is well secured to avoid any leaks." Check that the connection between the drain outlet and the hose is not loose or improperly fitted. Is the drain hose clogged? If water is not draining properly, it backs up and leaks from the outlet. Clean or unclog the hose. Is the slope of the hose correct? The hose should be installed with a slight downward slope so that water drains by gravity. Regarding the missing cap The VIGO 7 manual does not explicitly mention that a closure cap should be provided with the unit. The system normally operates with the drain hose freely connected. However: If you received the unit incomplete, contact the seller or support to report the missing accessories. If you wish to close the drain outlet (for example during storage), you can purchase a compatible cap from spare parts retailers like Spareka or FixPart. The Important Thing Condensation water must continuously drain during the operation of the air conditioner (especially in cooling modes). An abnormal leak indicates that the hose is not properly installed or that there is a blockage. Once the hose is properly secured and cleared, the leak should stop.

Q: What is the purpose of the black outlet next to the air exhaust of the VIGO 7 air conditioner?

The black outlet is the drainage tube (tubicino) of the VIGO 7 air conditioner. It drains the condensation water that forms during the operation of the unit. This tube must be connected at the back of the unit, at its lower part . It is essential to install it correctly so that the water flows outside or into a recovery tray. Important points Do not bend or obstruct the drainage tube Ensure that water flows freely to avoid accumulation in the internal collection tray When the tray reaches its maximum level, the air conditioner displays the code E5 and stops automatically Quickly empty the condensation tray to prevent mold formation and allow the air conditioner to restart

Question 1

The drain outlet of the VIGO 7 is leaking, where is the cap?

Accepted Answer

The Irradio BelAir VIGO 7 air conditioner has a drain outlet at the back of the unit to expel condensation water. If you notice a leak in this area, here’s what to check:

Priority Checks

Is the drain hose properly secured? The manual states: "Ensure that the hose is well secured to avoid any leaks." Check that the connection between the drain outlet and the hose is not loose or improperly fitted.
Is the drain hose clogged? If water is not draining properly, it backs up and leaks from the outlet. Clean or unclog the hose.
Is the slope of the hose correct? The hose should be installed with a slight downward slope so that water drains by gravity.

Regarding the missing cap

The VIGO 7 manual does not explicitly mention that a closure cap should be provided with the unit. The system normally operates with the drain hose freely connected. However:

If you received the unit incomplete, contact the seller or support to report the missing accessories.
If you wish to close the drain outlet (for example during storage), you can purchase a compatible cap from spare parts retailers like Spareka or FixPart.

The Important Thing

Condensation water must continuously drain during the operation of the air conditioner (especially in cooling modes). An abnormal leak indicates that the hose is not properly installed or that there is a blockage. Once the hose is properly secured and cleared, the leak should stop.

Question 2

What is the purpose of the black outlet next to the air exhaust of the VIGO 7 air conditioner?

Accepted Answer

The black outlet is the drainage tube (tubicino) of the VIGO 7 air conditioner. It drains the condensation water that forms during the operation of the unit.

This tube must be connected at the back of the unit, at its lower part. It is essential to install it correctly so that the water flows outside or into a recovery tray.

Important points

Do not bend or obstruct the drainage tube
Ensure that water flows freely to avoid accumulation in the internal collection tray
When the tray reaches its maximum level, the air conditioner displays the code E5 and stops automatically
Quickly empty the condensation tray to prevent mold formation and allow the air conditioner to restart

Question 3

Through which opening should I drain the VIGO 7 air conditioner?

Accepted Answer

The drain opening of the Irradio BelAir VIGO 7 air conditioner is located at the back of the unit. This is where you should evacuate the water from the collection tray.

Draining procedure:

Turn off the unit and unplug it from the electrical outlet
Locate the drain hose at the back of the unit
Empty the water using this drain hose
Ensure that the hose is properly secured to avoid any leaks
Plug the unit back in and restart it

Important: When error code E5 appears, it indicates that the collection tray is full and must be drained immediately.

Question 4

Where should the drainage tube (tubicino) of the VIGO 7 air conditioner be installed?

Accepted Answer

The drainage tube (tubicino) must be connected to the back of the unit, at the bottom.

When installing the VIGO 7 air conditioner:

Locate the drainage opening at the back of the unit, at the bottom
Firmly connect the drainage tube to this opening
Ensure that the tube is securely attached and will not come loose during operation
Make sure the tube remains clear and is not bent, to ensure proper water drainage

During use, condensation water flows through this tube. If error code E5 appears, it means that the collection tank is full and must be emptied immediately via this tubicino at the back of the unit.

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