OM 754 EDWI - Cuisinière Arçelik - Notice d'utilisation et mode d'emploi gratuit

Type de produit	Cuisinière électrique
Marque	Arçelik
Modèle	OM 754 EDWI
Dimensions (L x l x H)	60 x 60 x 85 cm
Poids net	55 kg
Alimentation électrique	230 V / 50 Hz
Puissance totale	10 kW
Nombre de foyers	4
Type de foyers	Vitrocéramique
Four multifonction	Oui, avec chaleur tournante
Capacité du four	70 L
Classe énergétique	A
Nettoyage du four	Pyrolyse
Indicateur de chaleur résiduelle	Oui
Sécurité enfants	Oui, verrouillage des commandes
Arrêt automatique	Oui
Porte du four	Vitre froide
Éclairage du four	Oui
Modes de cuisson	Chaleur tournante, gril, chaleur sole/voûte, décongélation
Pièces détachées disponibles	Oui, sur le site Arçelik
Indice de réparabilité	8/10

FOIRE AUX QUESTIONS - OM 754 EDWI Arçelik

Comment installer la cuisinière Arçelik OM 754 EDWI ?

Placez l'appareil sur une surface plane et stable, à proximité d'une prise de courant 230 V. Respectez un espacement d'au moins 5 cm avec les meubles adjacents. Ne branchez pas sur une rallonge.

Comment utiliser les foyers vitrocéramiques ?

Tournez le bouton correspondant à la zone souhaitée. Utilisez des casseroles à fond plat. Les témoins lumineux indiquent que la zone est chaude. Ne posez pas d'objets métalliques chauds directement sur la vitre.

Comment allumer le four de la cuisinière ?

Sélectionnez le mode de cuisson (chaleur tournante, gril, etc.) à l'aide du bouton de fonction, puis réglez la température avec le thermostat. Attendez que le préchauffage soit terminé avant d'enfourner.

Que faire si le four ne chauffe pas ?

Vérifiez que l'appareil est bien branché et que le fusible n'a pas sauté. Assurez-vous que la porte est correctement fermée. Si le problème persiste, contactez le service après-vente Arçelik.

Comment nettoyer la vitre de la porte du four ?

Utilisez un nettoyant vitrocéramique ou un mélange de vinaigre blanc et d'eau. Évitez les éponges abrasives. Pour un nettoyage en profondeur, certains modèles démontent la porte intérieure.

Comment activer la sécurité enfants ?

Appuyez simultanément sur les touches de commande (selon modèle) pendant 3 secondes jusqu'à ce qu'un voyant s'allume. Consultez le manuel pour la combinaison exacte.

Quelle est la capacité du four ?

Le four de l'Arçelik OM 754 EDWI a une capacité de 70 litres, permettant de cuire un plat pour 6 à 8 personnes.

Comment utiliser le programme de pyrolyse ?

Retirez tous les accessoires du four. Sélectionnez le mode pyrolyse. La température monte à 500°C pour brûler les résidus. Après refroidissement, essuyez les cendres avec un chiffon humide.

Que faire si la table vitrocéramique est rayée ?

Les rayures légères peuvent être atténuées avec un polish spécial vitrocéramique. Pour les rayures profondes, remplacez la table chez un professionnel.

Où trouver les pièces détachées de la cuisinière ?

Les pièces détachées sont disponibles sur le site officiel Arçelik ou auprès des revendeurs agréés. Utilisez le numéro de modèle OM 754 EDWI pour la recherche.

MODE D'EMPLOI OM 754 EDWI Arçelik

Built-in Hob

User manual

Four empty circles arranged in a 2x2 grid within a square frame (no text or symbols)

OM 754 EDWI

EN

185.9246.35/30.09.2016

Please read this user manual first!

Dear Customer,

Thank you for purchasing this Arçelik product. We hope that you get the best results from your product which has been manufactured with high quality and state-of-the-art technology. Therefore, please read this entire user manual and all other accompanying documents carefully before using the product and keep it as a reference for future use. If you handover the product to someone else, give the user manual as well. Follow all warnings and information in the user manual.

Remember that this user manual is also applicable for several other models. Differences between models will be identified in the manual.

Explanation of symbols

Throughout this user manual the following symbols are used:

Important information or useful hints about usage.

Warning of hazardous situations with regard to life and property.

Warning of electric shock.

Warning of risk of fire.

Warning of hot surfaces.

1 Important instructions and warnings for safety and environment 4

General safety 4

Electrical safety 4

Safety when working with gas....5

Product safety 6

Intended use 7

Safety for children....7

Compliance with AEEE regulation and disposal of waste products ....7

Package information 7

2 General information 8

Overview 8

Package contents 9

Technical specifications 9

3 Installation 10

Before installation....10

Installation and connection 11

Future Transportation....13

4 Preparation 14

Tips for saving energy 14

Initial use....14

First cleaning of the appliance.... 14

5 How to use the hob 15

General information about cooking 15

Using the hobs....15

6 Maintenance and care 17

General information.... 17

Cleaning the hob....17

Cleaning the control panel 17

7 Troubleshooting 18

8 Consumer Services 19

1 Important instructions and warnings for safety and environment

This section contains safety instructions that will help protect from risk of personal injury or property damage.

Failure to follow these instructions shall void any warranty.

General safety

- This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.

Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

- If the product is handed over to someone else for personal use or second-hand use purposes, the user manual, product labels and other relevant documents and parts should be also given.

- Installation and repair procedures must always be performed by Authorized Service Agents. The manufacturer shall not be held responsible for damages arising from procedures carried out by unauthorized persons which may

also void the warranty. Before installation, read the instructions carefully.

• Do not operate the product if it is defective or has any visible damage.
• Ensure that the product function knobs are switched off after every use.

Electrical safety

- If the product has a failure, it should not be operated unless it is repaired by an Authorized Service Agent. There is the risk of electric shock! - Only connect the product to a grounded outlet/line with the voltage and protection as specified in the “Technical specifications”. Have the grounding installation made by a qualified electrician while using the product with or without a transformer. Our company shall not be liable for any problems arising due to the product not being earthed in accordance with the local regulations.

• Never wash the product by spreading or pouring water onto it! There is the risk of electric shock!
• Never touch the plug with wet hands! Never unplug by pulling on

the cable, always pull out by holding the plug.

• The product must be disconnected during installation, maintenance, cleaning and repairing procedures.
• If the power connection cable for the product is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
• The appliance must be installed so that it can be completely disconnected from the mains supply. The separation must be provided by a switch built into the fixed electrical installation, according to construction regulations.
• Any work on electrical equipment and systems should only be carried out by authorized and qualified persons.
• In case of any damage, switch off the product and disconnect it from the mains. To do this, turn off the fuse at home.
  • Make sure that fuse rating is compatible with the product.

Safety when working with gas

• Any works on gas equipment and systems may only be carried out by authorised qualified persons who are Gas Safe registered.
• Prior to the installation, ensure that the local distribution condi-

tions (nature of the gas and gas pressure) and the adjustment of the appliance are compatible.

- This appliance is not connected to a combustion products or evacuation device. It shall be installed and connected in accordance with current installation regulations. Particular attention shall be given to the relevant requirements regarding ventilation; See Before installation, page 10

- The use of gas cooking appliance results in the production of heat and moisture in the room in which it is installed. Ensure that the kitchen is well ventilated: keep natural ventilation holes open or install a mechanical ventilation device (mechanical extractor hood). Prolonged intensive use of the appliance may call for additional ventilation, for example increasing the level of the mechanical ventilation where present.

- Gas appliances and systems must be regularly checked for proper functioning. Regulator, hose and its clamp must be checked regularly and replaced within the periods recommended by its manufacturer or when necessary.

- Clean the gas burners regularly. The flames should be blue and burn evenly.

• Good combustion is required in gas appliances. In case of incomplete combustion, carbon monoxide (CO) might develop. Carbon monoxide is a colourless, odourless and very toxic gas, which has a lethal effect even in very small doses.
• Request information about gas emergency telephone numbers and safety measures in case of gas smell from you local gas provider.

What to do when you smell gas

• Do not use open flame or do not smoke. Do not operate any electrical buttons (e.g. lamp button, door bell and etc.) Do not use fixed or mobile phones. Risk of explosion and toxication!
• Open doors and windows.
• Turn off all valves on gas appliances and gas meter at the main control valve, unless it's in a confined space or cellar.
• Check all tubes and connections for tightness. If you still smell gas leave the property.
• Warn the neighbours.
• Call the fire-brigade. Use a telephone outside the house.
• Do not re-enter the property until you are told it is safe to do so.

Product safety

- The appliance and its accessible parts become hot during use.

Care should be taken to avoid touching heating elements. Children less than 8 years of age shall be kept away unless continuously supervised.

• Never use the product when your judgment or coordination is impaired by the use of alcohol and/or drugs.
• Be careful when using alcoholic drinks in your dishes. Alcohol evaporates at high temperatures and may cause fire since it can ignite when it comes into contact with hot surfaces.
• Do not place any flammable materials close to the product as the sides may become hot during use.
• Keep all ventilation slots clear of obstructions.
• Do not use steam cleaners to clean the appliance as this may cause an electric shock.
• Unattended cooking on a hob with fat or oil can be dangerous and may result in fire. NEVER try to extinguish a fire with water, but switch off the appliance and then cover flame e.g. with a lid or a fire blanket.
• Danger of fire: Do not store items on the cooking surfaces.

Prevention against possible fire risk!

- Ensure all electrical connections are secure and tight to prevent risk of arcing.

• Do not use damaged cables or extension cables.
• Ensure liquid or moisture is not accessible to the electrical connection point.
  • To prevent gas leakage ensure that the gas connection is sound.

Intended use

• This product is designed for domestic use. Commercial use will void the guarantee.
• This appliance is for cooking purposes only. It must not be used for other purposes, for example room heating.
• The manufacturer shall not be liable for any damage caused by improper use or handling errors.
• Service life of your product is 10 years. Manufacturer shall provide the required spare parts for the product to perform as defined during this period.

Safety for children

• Accessible parts may become hot during use. Young children should be kept away.

• The packaging materials will be dangerous for children. Keep the packaging materials away from children. Please dispose of all parts of the packaging according to environmental standards.

• Electrical and/or gas products are dangerous to children. Keep children away from the product when it is operating and do not allow them to play with the product.

• Do not place any items above the appliance that children may reach for.

Compliance with AEEE regulation and disposal of waste products

- This product does not contain harmful and forbidden materials described in the "Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment" (AEEE) issued by the T.R. Ministry of Environment and Urbanization. Complies with the AEEE Directive.

- This product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling. Therefore, do not dispose the product with normal domestic waste at the end of its service life. Take it to a collection point for the recycling of electrical and electronic equipment. Please consult your local authorities to learn the nearest collection point. Help protect the environment and natural resources by recycling used products. Before disposing of the product, cut off the power cable plug and make the door lock (if any) unusable to avoid dangerous conditions to children.

Package information

- Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

2 General information

Overview

1 Pan support 7 Auxiliary burner

2 Normal burner 8 Burner plate

3 Assembly clamp 9 Rapid burner

4 Child Lock Knob 10 Wok burner

5 Control panel 11 Normal burner

6 Base cover

1 Rapid burner Rear left 4 Normal burner Front right
2 Auxiliary burner Front left 5 Normal burner Rear right
3 Wok burner Middle 6 Child Lock Knob

Package contents

Accessories supplied can vary depending on the product model. Not every accessory described in the user manual may exist on your product.

1. User manual
2. Coffee pot adaptor

Two abstract star-shaped diagrams with dashed lines, no text or symbols present

Used for coffe pots.

3. Vok pan adaptor

graph TD
    A["Loop 1"] --> B["Loop 2"]
    B --> C["Split Loop"]
    C --> A

Used for hosting a wok pan with a round bottom.

Technical specifications

Voltage / frequency	220-230 V ~ 50 Hz
Cable type / section	min.H05RR-FG 3 x 0,75 mm 2
Category of gas product	II 2H3B/P
Gas type / pressure	NG G 20/20 mbar
Total gas consumption	12.4 kW
Converting the gas type / pressure §	LPG G 30/30 mbar
- optional
External dimensions (height / width / depth)	99 mm/680 mm/510 mm
Installation dimensions (width / depth)	560 mm/480-490 mm
Burners
Rear left	Rapid burner
Power	2900 W
Front left	Auxiliary burner
Power	1000 W
Middle	Wok burner
Power	5000 W
Front right	Normal burner
Power	1750 W
Rear right	Normal burner
Power	1750 W

Technical specifications may be changed without prior notice to improve the quality of the product.

Figures in this manual are schematic and may not exactly match your product.

Values stated on the product labels or in the documentation accompanying it are obtained in laboratory conditions in accordance with relevant standards. Depending on operational and environmental conditions of the product, these values may vary.

3 Installation

Refer to the nearest Authorised Service Agent for installation of the product. Make sure that the electric and gas installations are in place before calling the Authorised Service Agent to have the product ready for operation. If not, call a qualified electrician and fitter to have the required arrangements made. The manufacturer shall not be held responsible for damages arising from procedures carried out by unauthorized persons which may also void the warranty.

Preparation of location and electrical and gas installation for the product is under customer's responsibility.

DANGER:

The product must be installed in accordance with all local gas and/or electrical regulations.

DANGER:

Prior to installation, visually check if the product has any defects on it. If so, do not have it installed. Damaged products cause risks for your safety.

Before installation

The hob is designed for installation into commercially available work tops. A safety distance must be left between the appliance and the kitchen walls and furniture. See figure (values in mm).

• It can also be used in a free standing position. Allow a minimum distance of 750 mm above the hob surface.
• (*) If a cooker hood is to be installed above the cooker, refer to cooker hood manufacturer' instructions regarding installation height (min 650 mm)
• Remove packaging materials and transport locks.
• Surfaces, synthetic laminates and adhesives used must be heat resistant (100 °C minimum).
• The worktop must be aligned and fixed horizontally.
• Cut aperture for the hob in worktop as per installation dimensions.

Room ventilation

All rooms require an openable window, or equivalent, and some rooms will require a permanent vent as well. The air for combustion is taken from the room air and the exhaust gases are emitted directly into the room. Good room ventilation is essential for safe operation of your appliance. If there is no window or door available

for room ventilation, an extra ventilation must be installed.

The appliance may be located in a kitchen, kitchen/diner or a bed-sitting room, but not in a room containing a bath or shower. The appliance must not be installed in a bed-sitting room of less than 20m ³ . Do not install this appliance in a room below ground level unless it is open to ground level on at least one side.

Room size	Ventilation opening
smaller than 5 m3	min. 100 cm2
5 m3 to 10 m3	min. 50 cm2
greater than 10 m3	not required
In the cellar or base-ment	min. 65 cm2

Installation and connection

- The product must be installed in accordance with all local gas and electrical regulations.

Electrical connection

Connect the product to a grounded outlet/line protected by a fuse of suitable capacity as stated in the "Technical specifications" table. Have the grounding installation made by a qualified electrician while using the product with or without a transformer. Our company shall not be liable for any damages that will arise due to using the product without a grounding installation in accordance with the local regulations.

DANGER:

The product must be connected to the mains supply only by an authorised and qualified person. The product's warranty period starts only after correct installation.

Manufacturer shall not be held responsible for damages arising from procedures carried out by unauthorised persons.

DANGER:

The power cable must not be clamped, bent or trapped or come into contact with hot parts of the product.

A damaged power cable must be replaced by an Authorised Service Agent. Otherwise, there is risk of electric shock, short circuit or fire!

• Connection must comply with national regulations.
• The mains supply data must correspond to the data specified on the type label of the product. Type label is at the rear housing of the product.
• Power cable of your product must comply with the values in "Technical specifications" table.

DANGER:

Before starting any work on the electrical installation, disconnect the product from the mains supply.

There is the risk of electric shock!

Power cable plug must be within easy reach after installation (do not route it above the hob).

Plug the power cable into the socket.

Gas connection

DANGER:

Product can be connected to gas supply system only by an authorised and qualified person or technician with licence.

Risk of explosion or toxication due to unprofessional repairs!

Manufacturer shall not be held responsible for damages arising from procedures carried out by unauthorised or unlicensed persons.

DANGER:

Before starting any work on the gas installation, disconnect the gas supply.

There is the risk of explosion!

- Gas adjustment conditions and values are stated on labels (or ion type label).

Your product is equipped for natural gas (NG).

• Natural gas installation must be prepared before installing the product.
• There must be a pipe (Piping advised to be buyed from a licensed installer), must comply with local gas standard, at the outlet of the installation for the natural gas connection of your product and the tip of this pipe must be closed with a blind plug. Service Representative will remove the blind plug during connection and connect your product by means of a straight connection device (coupling).
  • Make sure that the natural gas valve is readily accessible.
• If you need to use your product later with a different type of gas, you must consult the Authorised Service Agent for the related conversion procedure.

If there is a built-in oven installed under the hob;

- Gas hose must be routed in a way not to touch the sharp edges and corners beneath the hob and not to be kinked or twisted.

If you will make the gas connection from left hand side when viewed from your position, fix the hose with clamps.

1 Hob (appearance from below)
2 Hose tip
3 Hose
4 Clamp
5 Oven

Installing the product

1. Remove burners, burner caps and grills on the hob from the product.
2. Turning the hob upside down, place it on a flat surface.
3. In order to avoid the foreign substances and liquids penetrate between the hob and the counter, please apply the putty supplied in the package on the contours of the lower housing of the hob but make sure that the putty does not overlap.
4. Fill the corners by forming bends at the corners as illustrated in the figure. Form as much bend as required to fill the gap in the corners.

Close-up of mechanical components with no visible text or symbols

Black-and-white photo of a person in motion, possibly running or falling, with no visible text or symbols.

Make sure that the skirting sections on the lower housing of the hob are filled with putty.

1. Place the hob on the counter and align it.

1 Hob
2 Screw

3 Installation clamp
4 Counter

When installing the hob onto a cabinet, a shelf must be installed in order to separate the cabinet from the hob as illustrated in the above figure. This is not required when installing onto a built-under oven.

For example, if it is possible to touch the bottom of the product since it is installed onto a drawer, this section must be covered with a wooden plate.

Pure mechanical cross-section diagram without any text, numbers, or symbols

min. 15 mm

Rear view (connection holes)

Microscopic view of a rectangular plate with internal cavities and mounting holes, marked with arrows (no text or symbols)

Place the burner plates, burner plate caps and grills back to their seating after installation.

DANGER:

Making connections to different holes is not a good practice in terms of safety since it can damage the gas and electrical system.

DANGER:

There are gas and electric components on hobs. Therefore stove, only the connection hole shown in this manual should only be fixed to the unit as shown in the manual using the supplied fasteners and screws supplied. Otherwise, it is dangerous to the life and property safety.

Final check

1. Open gas supply.
2. Check gas installations for secure fitting and tightness.
3. Ignite burners and check appearance of the flame.

Flame must be blue and have a regular shape. If the flame is yellowish, check if the burner cap is seated securely or clean the burner.

Future Transportation

• Keep the product's original carton and transport the product in it. Follow the instructions on the carton. If you do not have the original carton, pack the product in bubble wrap or thick cardboard and tape it securely.
• Secure the caps and pan supports with adhesive tape.

Check the general appearance of your product for any damages that might have occurred during transportation.

4 Preparation

Tips for saving energy

The following information will help you to use your appliance in an ecological way, and to save energy:

• Defrost frozen dishes before cooking them.
- Use pots/pans with cover for cooking. If there is no cover, energy consumption may increase 4 times.
- Select the burner which is suitable for the bottom size of the pot to be used. Always select the correct pot size for your dishes. Larger pots require more energy.

Initial use

First cleaning of the appliance

The surface might get damaged by some detergents or cleaning materials.

Do not use aggressive detergents, cleaning powders/creams or any sharp objects during cleaning.

Do not use harsh abrasive cleaners or sharp metal scrapers to clean the oven door glass since they can scratch the surface, which may result in shattering of the glass.

1. Remove all packaging materials.
2. Wipe the surfaces of the appliance with a damp cloth or sponge and dry with a cloth.

5 How to use the hob

General information about cooking

Never fill the pan with oil more than one third of it. Do not leave the hob unattended when heating oil. Over-heated oils bring risk of fire. Never attempt to extinguish a possible fire with water! When oil catches fire, cover it with a fire blanket or damp cloth. Turn off the hob if it is safe to do so and call the fire department.

• Before frying foods, always dry them well and gently place into the hot oil. Ensure complete thawing of frozen foods before frying.
  • Do not cover the vessel you use when heating oil.
• Place the pans and saucepans in a manner so that their handles are not over the hob to prevent heating of the handles. Do not place unbalanced and easily tilting vessels on the hob.
• Do not place empty vessels and saucepans on cooking zones that are switched on. They might get damaged.
• Operating a cooking zone without a vessel or saucepan on it will cause damage to the product. Turn off the cooking zones after the cooking is complete.
• As the surface of the product can be hot, do not put plastic and aluminum vessels on it. Such vessels should not be used to keep foods either.
  • Use flat bottomed saucepans or vessels only.
• Put appropriate amount of food in saucepans and pans. Thus, you will not have to make any unnecessary cleaning by preventing the dishes from overflowing.
  Do not put covers of saucepans or pans on cooking zones.
  Place the saucepans in a manner so that they are centered on the cooking zone. When you want to move the saucepan onto another cooking zone, lift and place it onto the cooking zone you want instead of sliding it.

Gas cooking

- Size of the vessel and the flame must match each other. Adjust the gas flames so that they will not extend the bottom of the vessel and center the vessel on saucepan carrier.

Using the hobs

1 Rapid burner 14-20 cm
2 Auxiliary burner 12-18 cm
3 Wok burner 22-30cm
4 Normal burner 14-20cm
5 Normal burner 14-20 cm is list of advised diameter of pots to be used on related burners.

Large flame symbol indicates the highest cooking power and small flame symbol indicates the lowest cooking symbol. In turned off position (top), gas is not supplied to the burners.

Igniting the gas burners

1. Keep burner knob pressed.
2. Turn it counter clockwise to large flame symbol. » Gas is ignited with the spark created.
3. Adjust it to the desired cooking power.

Turning off the gas burners

Turn the keep warm zone knob to off (upper) position.

Gas shut off safety system (in models with thermic component)

3D rendered diagram of a circular mechanical component with a central axis labeled '1' (no text or symbols on the object itself)

As a counter measure against blow out due to fluid overflows at burners, safety mechanism trips and shuts off the gas.

1. Gas shut off safety

• Push the knob inwards and turn it counter clockwise to ignite.
  • After the gas ignites, keep the knob pressed for 3-5 seconds more to engage the safety system.

- If the gas does not ignite after you press and release the knob, repeat the same procedure by keeping the knob pressed for 15 seconds.

DANGER:

Release the button if the burner is not ignited within 15 seconds.

Wait at least 1 minute before trying again.

There is the risk of gas accumulation and explosion!

Wok burner

Wok burners help you to cook faster. Wok, which is particularly used in Asian kitchen is a kind of deep and flat fry-pan made of sheet metal, which is used to cook minced vegetable and meat at strong flame in a short time.

Since meals are cooked at strong flame and in a very short time in such fry-pans that conduct the heat rapidly and evenly, the nutrition value of the food is preserved and vegetables remain crispy.

You can use wok burner for regular saucepans as well. If you want to use regular saucepan on wok burner, you must take out the wok fry-pan carrier from the hob.

Child lock

Press the child lock knob to disconnect the gas. All burners gas will be cut.

3D rendered object with a downward arrow pointing to its top surface (no text or symbols)

Rotate the child lock knob clockwise by pressing the knob. The knob will be up and gas is available to all burners.

Illustration of a hand holding a padlock with an open padlock symbol, no text or symbols present

6 Maintenance and care

General information

Service life of the product will extend and the possibility of problems will decrease if the product is cleaned at regular intervals.

DANGER:

Disconnect the product from mains supply before starting maintenance and cleaning works.

There is the risk of electric shock!

DANGER:

Allow the product to cool down before you clean it.

Hot surfaces may cause burns!

• Clean the product thoroughly after each use. In this way it will be possible to remove cooking residues more easily, thus avoiding these from burning the next time the appliance is used.
• No special cleaning agents are required for cleaning the product. Use warm water with washing liquid, a soft cloth or sponge to clean the product and wipe it with a dry cloth.
• Always ensure any excess liquid is thoroughly wiped off after cleaning and any spillage is immediately wiped dry.
• Do not use cleaning agents that contain acid or chloride to clean the stainless or inox surfaces and the handle. Use a soft cloth with a liquid detergent (not abrasive) to wipe those parts clean, paying attention to sweep in one direction.

The surface might get damaged by some detergents or cleaning materials.

Do not use aggressive detergents, cleaning powders/creams or any sharp objects during cleaning.

Do not use harsh abrasive cleaners or sharp metal scrapers to clean the oven door glass since they can scratch the surface, which may result in shattering of the glass.

Do not use steam cleaners to clean the appliance as this may cause an electric shock.

Cleaning the hob

Gas hobs

1. Remove and clean the saucepan carriers and burner caps.

2. Clean the hob.

3. Install the burner caps and make sure that they are seated correctly.

4. When installing the upper grills, pay attention to place the saucepan carriers so that the burners are centered.

Top-down view of a grid-patterned surface with circular motifs, no text or symbols visible

Top-down view of a grid-patterned object with circular motifs, no visible text or symbols

Cleaning the control panel

Clean the control panel and knobs with a damp cloth and wipe them dry.

Do not remove the control buttons/knobs to clean the control panel.

Control panel may get damaged!

Close-up of a mechanical component with a cylindrical body and flanged ends, no visible text or symbols.

1 Knob
2 Sealing element

Do not remove the sealing elements under the knobs for cleaning.

7 Troubleshooting

Product emits metal noises while heating and cooling.

- When the metal parts are heated, they may expand and cause noise. >>> This is not a fault.

There is no ignition spark.

• No current. >>> Check fuses in the fuse box.

There is no gas.

• Main gas valve is closed. >>> Open gas valve.
• Gas pipe is bent. >>> Install gas pipe properly.

Burners are not burning properly or at all.

• Burners are dirty. >>> Clean burner components.
• Burners are wet. >>> Dry the burner components.
• Burner cap is not mounted safely. >>> Mount the burner cap properly.
  • Gas valve is closed. >>> Open gas valve.
  Gas cylinder is empty (when using LPG). >>> Replace gas cylinder.

Consult the Authorised Service Agent or technician with licence or the dealer where you have purchased the product if you can not remedy the trouble although you have implemented the instructions in this section. Never attempt to repair a defective product yourself.

8 Consumer Services

Dear Valued Customer, Arçelik Call Center provides services 24 hours, 7 days a week.You can dial our call centre number without adding an area code from your mobile or fixed phones and ask for any service related with your product.The calls you made to our call centre may be charged by your service provider based on your defined tariff.You can also access our call centre by completing the form in "Consumer Services" section on the www..com.tr website or by sending a fax to 0216 423 23 53.For correspondence, our address is: Arçelik Çağrı Merkezi, Arçelik A.Ş. Ankara Asfaltı Yanı, 34950 Tuzla/İSTANBUL

Arçelik Call Centre444 0 888(Call the number without dialing the area code from your fixed or mobile phones)Alternative Number0216 585 8 888

Please follow the recommendations below.1 When you purchase the product, have its Warranty Certificate approved by your Authorised Dealer.2 Follow the instructions in user manual when using your product.3 Please contact our Call Centre from the phone numbers above to submit your service request.4 Please ask the service technician to present his/her "technician ID".5 Do not forget to ask a "Service Receipt" from the technician when your job is completed. The "Service Receipt" you receive will be useful in case of any future problems related to your product.6 Service life of the product is 10 years. (The manufacturer will provide spare parts during this period to ensure the product's operation)

Customer Satisfaction Policy

As Arçelik A.Ş., we adopt a customer oriented approach accepting the fact of providing superior customer experience without making any client profile discrimination by enabling the transmission of customer requests and suggestions for our brand that we provide service through all channels (call centre, e-mail, www.com.tr, facsimile, letter, social media, resellers), collecting these in a single traceable, reportable, transparent and reliable information repository, handling and evaluating these in an objective, fair and confidential way as per the legal regulations, and continuously checking and improving the processes. In line with our approach, all processes are integrated with the management system, a self-checking structure has been developed and also the management targets are fed through this system.

graph TD
    A["1 Customer application"] --> B["Website"]
    A --> C["Callcenter"]
    A --> D["[e-mail]"]
    A --> E["Fax [phone]"]
    B --> F["Application"]
    C --> F
    D --> F
    E --> F
    F --> G["Authorised dealer"]
    F --> H["Callcenter"]
    G --> I["Receiving the service request"]
    H --> I
    I --> J["- Analysis of the service request\n- Informing the customer about the service (detection, shipping, installation, information, repair, replacement etc.)\n- Performing the required work for the service"]
    J --> K["Making an appointment and carrying out the service"]
    K --> L["Receiving customer satisfaction"]
    L --> M["Satisfied"]
    L --> N["Not satisfied"]
    M --> O["Locking the application and storing the information"]
    N --> O

Usage Errors and Points to Take Into Consideration Regarding the Warranty

The issues specified below are remedied for a certain fee. The terms of warranty are not applied to these situations;

1) Damages and failures resulting from usage errors,
2) Damages and failures emerged during loading, unloading, transportation etc. after the product has been delivered to the customer;
3) Damages and failures resulting from the electricity, water, natural gas, telephone mains and/or network etc. or infrastructure where the product is being used,
4) Damages and failures resulting from nature events, fire, floods etc.,
5) Damages and failures resulting from using the product contrary to the points specified in the introduction and user manuals of the product,
6) Damages and failures resulting from using the product with commercial or professional purposes as specified in the Law No. 6502 on Consumer Protection.

The granted warranty will become void in the case that the product is maintained, repaired or interfered with any other purpose by unauthorised persons.

The warranty period of the product replaced within this period is limited to the remaining time of the previous product.

Manufactured by Arçelik A.Ş. Origin: Turkey

CERTIFICATE OF WARRANTY

CERTIFICATE OF WARRANTY

1) The warranty period shall commence upon the delivery of the product and is specified as 2 years.

2) Starting from the delivery date, this warranty shall cover the whole product including all the parts incorporated for material, workmanship and manufacturing errors during the period specified above on the condition that the product has been used in accordance with the introductory and user manuals and has not been interfered for maintenance, repair or another purpose by persons other than those authorised by Arçelik A.Ş.

3) If the product is defective, in compliance with the clauses laid down in the Article 11 of the Law no. 6502 on Consumer Protection; the consumer shall become entitled to use one of the rights listed below;

a- To cancel the contract,

b- To claim a deduction on the sale price,

c- To claim a free of charge repair,

d-To claim product replacement with a free of defects equivalent.

4) If the consumer prefers his/her right to get a free of charge repair; the seller shall be liable for repairing the product or have it repaired without charging any fees under the name of labour cost, replaced part cost or any other reason. Also, the consumer shall be able to use his/her right to get a free of charge repair against the manufacturer or the importer. The seller, the manufacturer and the importer shall be severally liable for the customer to use this right.

5) In the case that the consumer uses his/her right to get a free of charge repair, if;

- The product breaks down again within the warranty period.

- If the maximum duration required for repair is exceeded,

If the authorised service centre, the seller, the manufacturer or the importer designates the product as irreparable;

the consumer shall be entitled to claim refund, deduction on the price in the ratio of the defect or a replacement with a free of defect equivalent, if present, from the seller.

The seller shall not have the right to reject the consumer's claim. The seller, the manufacturer and the importer shall be severally liable in the event that this claim has been rejected.

6) The maximum repair duration for the product cannot exceed 20 workdays during its service life specified in the relevant legislation. This period shall commence; on the date of submitting the failure of product to the authorised service centre or to the seller within the warranty period, or on the date of delivery of the product to the authorised service station out of the warranty period. If the product under warranty cannot be repaired within 10 workdays, the manufacturer or the importer shall; be obliged to assign another product with similar specifications to the consumer's use until the defective product is repaired. If the consumer does not demand another product with similar specifications, the manufacturer or the importers shall be released from this obligation. If the product breaks down within the warranty period, the down time shall be added to the warranty period.

7) Damages and failures resulting from using the product contrastively with the rules specified in the user manual are not covered by the warranty.

8) The consumer shall be able to go to the Consumer Arbitration Court or the Consumer Court found in the area where the place of residence is included or where the consumer processes are carried out in the case of disputes regarding the rights that come with the warranty.

9) If this certificate is not provided by he seller, the consumer shall have the right to refer to the Ministry of Customs and Trade Consumer Protection and the General Directorate of Market Surveillance.

Manufacturer's or Importer's:

Title: Arçelik A.Ş.

Address: Arçelik A.Ş. Karaağaç Caddesi No:2-6, 34445, Süthüce / İSTANBUL

Phone: [phone]

Fax: [phone]

web adress: www.altus.com.tr

The Product's

Brand:

Type: Built-in Hob

Model:

Banderole and Serial No:

Warranty Period: 2 YEAR

Maximum Repair Duration: 20 Workdays

GENERAL MANAGER

Arcelik A.S.

DEPUTY GENERAL MANAGER

The Seller's:

Title:

Address:

Phone:

Fax :

e-mail:

The Authorised Seller who sold you the product shall sign and stamp this field.

Date and Number of Invoice:

Date and Place of Delivery:

Authorised Signature:

Company Seal: