Question 1

What does the "stop" message displayed on my LANDXCAPE LX910 lawn mower mean and how can I resolve it?

Accepted Answer

Your LANDXCAPE LX910 lawn mower displays a stop message to indicate a detected condition that requires your intervention. This stop is a safety measure to protect the device or yourself. The type of message varies depending on the cause of the problem.

Common error messages and their causes: Your LX910 displays several specific error codes represented by symbols on the screen. The most frequent are: robot located outside the operating area, wheels blocked, cutting disc blocked, robot lifted, robot upside down, battery error, or too long to return to the base.

Procedure to stop the "wheels blocked" message: First, turn off the device and place it in an obstacle-free area. Turn it back on and press the button corresponding to the error. If the message persists, turn the robot over and check if any objects (branches, grass, stones) are preventing the wheels from turning. Remove any blockage, set the device upright, and turn it back on.

Procedure to stop the "cutting disc blocked" message: Turn off the device and turn it over to check if the cutting disc is obstructed by an object. Remove any obstruction, then use the robot in an area with short grass or adjust the cutting height. Restart the device.

For other error messages: If the robot is lifted, simply set it upright. If the battery shows an error, check its temperature: if it is too hot, let it cool down before restarting. If the "unknown error" message persists, completely turn off the device and restart it. If after these actions the message continues to display, contact LANDXCAPE customer service for technical assistance.

Question 2

What is the battery life of the LANDXCAPE LX910 robotic mower?

Accepted Answer

The LANDXCAPE LX910 robotic mower has a battery life of approximately 90 to 120 minutes per full charge. This duration may vary depending on several factors such as the condition and density of the lawn, as well as usage conditions (slope, obstacles, etc.).

With this battery life, the robot is capable of efficiently mowing areas of up to 600 m² before needing to return to its charging station.

To optimize battery life:

Ensure that the lawn is clear of obstacles.
Perform regular mowing to prevent the grass from becoming too tall.
Keep the battery in good condition by following the recommended charging cycles.

Question 3

How to change the PIN code on the LANDXCAPE LX910 robotic mower?

Accepted Answer

To change the PIN code of your LANDXCAPE LX910 robotic mower, follow the steps below:

Turn on the robot: Make sure the robot is powered on and ready to be configured.
Access the main menu: Use the control panel integrated into the robot to navigate through the menu.
Select security settings: In the menu, choose the option related to security or PIN code settings.
Enter the old PIN code: To confirm your identity, enter the current PIN code when prompted.
Set a new PIN code: Enter the new PIN code you wish to use. Choose a code that is easy to remember but secure.
Confirm the new code: Re-enter the new PIN code to validate your choice.
Save changes: Make sure to save the changes before exiting the menu.

These steps will allow you to modify the PIN code and thus secure access to your robotic mower.

Question 4

What is the official website to download updates for the LANDXCAPE LX910 robotic mower?

Accepted Answer

To download updates for your LANDXCAPE LX910 robotic mower, you need to visit the official LANDXCAPE brand website. Here are the steps to follow:

Open your internet browser and type www.landxcape.com in the address bar.
Once on the site, look for the Support or Assistance section.
In this section, find the Downloads or Updates category.
Enter the model of your robotic mower, here LX910, to access the available update files.
Download the update file and follow the provided instructions for installation on your device.

If you cannot find the update page directly, you can also contact LANDXCAPE customer service via their contact form or by phone, the details of which are available on the official website.

Question 5

Does the LANDXCAPE LX910 robotic mower have a Wi-Fi connection?

Accepted Answer

The LANDXCAPE LX910 robotic mower does not have built-in Wi-Fi functionality. This means it cannot connect to a wireless network to be controlled or updated remotely via a mobile app or computer.

For software updates or data transfer, it is generally necessary to use a USB cable or another wired connection method provided with the robot. This method allows you to keep the robot up to date and ensure its proper functioning.

In summary:

No Wi-Fi connection available on the LANDXCAPE LX910.
Updates and configuration are done via wired connection (USB).
For any operation requiring a connection, use the cables and tools provided by the manufacturer.

Question 6

How to update the software of the LANDXCAPE LX910 robotic mower?

Accepted Answer

To update the software of your LANDXCAPE LX910 robotic mower, follow the steps below:

Steps for the update

Internet Connection: Ensure that your robot is connected to your Wi-Fi network via the LANDXCAPE app on your smartphone or tablet.
Open the app: Launch the dedicated LANDXCAPE app.
Access settings: In the app, go to the "Settings" or "Device Management" section.
Check for updates: Look for the "Software Update" or "Check for Updates" option.
Start the update: If an update is available, follow the on-screen instructions to download and install it. Make sure the robot is sufficiently charged to avoid any interruption.
Be patient: Do not disconnect the robot or the app during the entire update process.
Restart: Once the update is complete, restart the robot to apply the changes.

This procedure ensures that your robotic mower benefits from the latest improvements and bug fixes for optimal performance.

Question 7

Where is the sensor of the LANDXCAPE LX910 lawn mower robot located?

Accepted Answer

The sensor of the LANDXCAPE LX910 lawn mower robot, specifically the perimeter wire sensor, is an essential component for detecting the signal emitted by the wire installed around the mowing area. Here is where you can locate it:

At the front of the robot: The sensor is usually located at the front, near the front wheels, integrated into the chassis. It may be visible as a small slightly recessed area or protected by a plastic cover.
Under the robot: Some additional sensors may be placed under the robot, but the main sensor for detecting the perimeter wire is usually found at the front.

This position allows the robot to effectively follow the contour of the lawn by detecting the signal from the perimeter wire to avoid going outside the mowing area.

Question 8

How does the perimeter cable sensor work on the LANDXCAPE LX910 robotic mower and how do I maintain it?

Accepted Answer

The perimeter cable sensor of the LANDXCAPE LX910 is a detection system at the front of the robot that allows it to precisely locate the boundaries of the mowing area. Thanks to this sensor located at the front of the chassis, the robot detects the electrical signal continuously emitted by the perimeter cable and knows exactly when it approaches this invisible barrier, allowing it never to cross the defined limits.

Practical operation: The robot follows the perimeter cable in a counter-clockwise direction to return to its charging base when needed. During the first use after installing the cable, it is recommended to operate the robot by guiding it manually to follow the cable (by pressing the appropriate buttons) so that it adjusts correctly to its new environment. This ensures that the sensor will reliably detect the barrier during subsequent autonomous mowings.

Regular cleaning of the sensor: Regularly clean the front area of the robot with a soft cloth dampened with water to remove dust, grass, debris, or dirt that may hinder signal detection. Important: never use a pressure washer, direct water hose, or water jets on the robot, as it is an electric machine. A water spray bottle with a soft cloth is preferable.

Maintenance of the perimeter cable: Regularly inspect the cable and check that it is not cut or damaged, particularly at the ends. The connections must be securely attached to the clips of the charging base. If the cable needs to be extended or repaired, always use a specific connector that ensures a waterproof and reliable connection, as soil moisture can oxidize a poorly connected wire and cause a circuit break.

Troubleshooting in case of problems: If the robot does not respect the boundaries, does not return to its base, or displays the indicator "-£-1-" on the screen, first check that the cable is properly connected to the clips of the charging station, then check that the cable is not broken. If the ends of the cable are not properly secured, reverse them. Also, clean the front area of the robot to ensure that the sensor is not obstructed by debris.

Question 9

Why does my LANDXCAPE LX910 robotic mower go in circles and how can I solve this problem?

Accepted Answer

If your LANDXCAPE LX910 robotic mower is going in circles, it usually indicates interference with a nearby boundary wire or a malfunction of the boundary wire. Here are the specific causes and solutions for this model:

Interference problem with another boundary wire (main cause)

The most common reason is that the boundary wire of another LANDXCAPE robotic mower or a robotic mower from another brand is placed too close to yours. The robot picks up the signal from the neighboring wire and cannot maintain a straight path. Check that the boundary wire of your LANDXCAPE LX910 is spaced at least 1 meter away from the boundary wire of any other robotic mower. If you have a neighbor with a robotic mower or if you are using multiple robots, increase this distance to eliminate interference.

Moisture issues and signal leakage from the wire

In humid conditions, the electrical signal from the boundary wire may leak from the joint or repairs of the wire. Check the joints of the boundary wire, especially at the ends and in the connection areas. If you have repaired the wire, ensure that the connectors provide a complete seal. A break in the wire's insulation can also cause this problem: repair the damaged insulation with suitable connectors or replace the defective section of the wire.

Obstacles or debris under the robot

Foreign obstacles such as twigs, branches, or debris stuck under the LANDXCAPE LX910 can prevent the wheels from turning properly and cause erratic behavior. Gently turn the robot over and remove any foreign objects stuck under the chassis. Also, ensure that overly wet grass does not hinder the movement of the wheels: wait for the lawn to dry before restarting a mowing session.

Too steep slopes

If the robot is going in circles while going down a hill, the boundary wire may be positioned on a slope that is too steep. The LANDXCAPE LX910 can only handle slopes of less than 17% (10 degrees). Reposition the boundary wire away from steep areas, according to the installation manual recommendations.

If after checking these points the problem persists, turn off the robot, place it in an obstacle-free area, and restart it. If erratic turns continue, contact LANDXCAPE customer service for in-depth technical assistance, as a malfunction of the sensors or a failure of the navigation system may require professional diagnosis.

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