The machine does not take in water and does not make ice cubes

Q: The machine does not take in water and does not make ice cubes

First of all, check these points in this order: 1. The water reservoir This is the most common cause. Make sure the reservoir is filled to the MAX mark indicated. The OCEAMAG02 device has a capacity of 1.5 L and will only operate if it detects water. If the level is low, the "water shortage" indicator lights up. Solution: Fill the reservoir to MAX (not beyond) and restart the machine. 2. The pump filled with air After transport or prolonged storage, the pump may be filled with air and prevent the water circuit from starting, even with a full reservoir. Solution: Fill the reservoir to MAX, plug the machine back in, and press the ON/OFF button. Let it run for 30 seconds. This allows the pump to fill with water. 3. If the problem persists If the reservoir is completely filled and the pump has had time to start but the machine still does not take in water, an internal part (level sensor or solenoid/valve) may be faulty. In this case, the device will require repair or replacement of the component.

Question

Accepted Answer

First of all, check these points in this order:

1. The water reservoir

This is the most common cause. Make sure the reservoir is filled to the MAX mark indicated. The OCEAMAG02 device has a capacity of 1.5 L and will only operate if it detects water. If the level is low, the "water shortage" indicator lights up.

Solution: Fill the reservoir to MAX (not beyond) and restart the machine.

2. The pump filled with air

After transport or prolonged storage, the pump may be filled with air and prevent the water circuit from starting, even with a full reservoir.

Solution: Fill the reservoir to MAX, plug the machine back in, and press the ON/OFF button. Let it run for 30 seconds. This allows the pump to fill with water.

3. If the problem persists

If the reservoir is completely filled and the pump has had time to start but the machine still does not take in water, an internal part (level sensor or solenoid/valve) may be faulty. In this case, the device will require repair or replacement of the component.

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