Can I replace the power cord of my CRUX Artisan Series grill?

Q: Can I replace the power cord of my CRUX Artisan Series grill?

No, you cannot replace the power cord yourself. The CRUX Artisan Series grill does not contain any parts that can be repaired or replaced by the user according to the provided manual. If your cord is damaged: Do not use the appliance with a damaged cord or plug Contact customer service at 1-866-832-4843 (toll-free number) Return the appliance to an authorized service center for inspection and repair Any maintenance operation requiring disassembly of the appliance must be performed by a qualified technician. Your grill is covered by a 2-year warranty from the date of purchase (for the original purchaser), which includes this type of defect. Customer service will provide you with a request number and return shipping instructions.

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Accepted Answer

No, you cannot replace the power cord yourself. The CRUX Artisan Series grill does not contain any parts that can be repaired or replaced by the user according to the provided manual.

If your cord is damaged:

Do not use the appliance with a damaged cord or plug
Contact customer service at 1-866-832-4843 (toll-free number)
Return the appliance to an authorized service center for inspection and repair

Any maintenance operation requiring disassembly of the appliance must be performed by a qualified technician. Your grill is covered by a 2-year warranty from the date of purchase (for the original purchaser), which includes this type of defect. Customer service will provide you with a request number and return shipping instructions.

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