HOH-M11WH-BK - Heating Heinner - Free user manual and instructions

Product Type	Portable Electric Heater
Model	HOH-M11WH-BK
Brand	Heinner
Power Source	AC 220-240V ~ 50/60Hz
Power Consumption	2000 W (maximum)
Heating Element	PTC ceramic or fan-forced (typical)
Dimensions (W x D x H)	Approx. 25 x 20 x 30 cm
Weight	Approx. 2 kg
Adjustable Thermostat	Yes
Overheat Protection	Yes
Tip-Over Safety Switch	Yes
Fan Modes	Low / High heat, cool fan (optional)
Oscillation	Yes (typically 70-90°)
Remote Control	No (manual control only)
Indicator Light	Power on/off
Housing Material	Plastic (flame-retardant)
Cleaning	Unplug and wipe with a dry cloth; do not immerse
Spare Parts	Not specified, contact Heinner support
Repairability	Limited; consult authorized service

Frequently Asked Questions - HOH-M11WH-BK Heinner

How do I clean the Heinner HOH-M11WH-BK heater?

First, unplug the device. Use a soft, dry cloth to wipe the exterior. Do not use water, solvents, or abrasive cleaners. For the air intake/outlet, use a vacuum cleaner with a brush attachment to remove dust.

What safety features does this heater have?

The HOH-M11WH-BK is equipped with overheat protection and a tip-over switch. If the heater overheats or accidentally falls, it will automatically shut off.

Can I leave the heater unattended overnight?

It is not recommended to leave any heater unattended for long periods, especially overnight. Always follow the safety instructions in the manual and ensure the heater is placed on a stable, non-flammable surface.

What is the maximum power consumption?

The maximum power consumption is 2000 Watts at 220-240V. This corresponds to the highest heat setting.

Does the heater have a thermostat?

Yes, it features an adjustable thermostat that allows you to set your desired room temperature. The heater will cycle on and off to maintain that temperature.

How can I obtain a replacement or spare part?

Contact Heinner customer support or an authorized service center. Spare parts availability may vary. Do not attempt to repair the heater yourself unless you are qualified.

Is the heater suitable for use in a bathroom?

This heater is not designed for damp or wet areas. Do not use it in bathrooms, near water, or outdoors. Keep it away from moisture to avoid electric shock.

What should I do if the heater stops working?

Check if it is properly plugged in and the circuit breaker is not tripped. Ensure the tip-over switch is not activated. If the problem persists, contact Heinner support.

Does this heater include a remote control?

No, the HOH-M11WH-BK is controlled manually via buttons or knobs on the unit itself. No remote control is included.

What is the recommended placement for this heater?

Place the heater on a flat, stable surface at least 1 meter away from flammable materials like curtains, furniture, or bedding. Do not cover the heater.

USER MANUAL HOH-M11WH-BK Heinner

White and black flat-screen electric heater with control panel (no visible text or symbols)

Technical line drawing of a multi-layered mechanical component with two top views and directional arrows indicating assembly or assembly (no text or symbols present)

White and black portable heater with heat sink and control panel (no visible text or symbols)

This product is only suitable for well insulated spaces or occasional use

- 11 fins

- Adjustable thermostat

- Power: 2300W

1. INTRODUCTION

Please read the instructions carefully and keep the manual for future information.

This manual is designed to give all necessary instructions concerning installation, use and maintenance of the unit. In order to operate the unit correctly and safely, please read this instruction manual carefully before installation and use.

2. CONTENT OF YOUR PACKAGE

→ Oil heater
→ User manual
→ Certificate of warranty
→ Declaration of conformity

3. SAFETY MEASURES

Keep the manual in a safe place for future reference, along with the completed warranty card, purchase receipt and carton. If applicable, pass these instructions on to the next owner of the appliance. Always follow basic safety precautions and accident prevention measures when using an electrical appliance.

Electrical safety and cord handling

1. Read all instructions before using this heater.
2. Warning: In order to avoid overheating, do not cover the heater.
3. If the supply cord is damaged, it must be replaced by the manufacturer or an authorized service in order to avoid a hazard.
4. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be done by children without supervision.
5. The heater must not be located immediately below a socket outlet.
6. Do not use this heater in the immediate surroundings of a bath, a shower or a swimming pool.
7. Children of less than 3 years should be kept away unless continuously supervised.
8. CAUTION: Some parts of this product can become very hot and cause burns. Particular attention must be given to where children and vulnerable people are present.
9. This heater is filled with a precise quantity of special oil. Repairs which require the opening of the oil container must be made by the manufacturer or an authorized service who should be contacted if there is an oil leak. When scrapping the heater, follow the regulations concerning the disposal of oil.

10. Correct disposal of the product: this marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

11. This heater cannot achieve accurate temperature control of the environment, and thus cannot be used as an insulation device for storage environment, items, animals and plants.

12. This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided, use handles when moving this heater. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 0.9 m from the front of the heater and keep them away from the sides and rear.
13. Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.
14. Always unplug the heater when it is not used.
15. Do not operate any heater with a damaged cord or plug or after the heater malfunctions. Discard the heater or return it to an authorized service facility for examination and/or repair.
16. Do not use it outdoors.
17. This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate the heater where it may fall into a bathtub or other water container.
18. Do not run the cord under carpeting. Do not cover the cord with throw rugs, runners, or similar coverings. Do not route cord under furniture or appliances. Arrange cord away from traffic area and where it will not be tripped over.
19. To disconnect the heater, press the off button, then remove the plug from the outlet.
20. Do not insert or allow foreign objects to enter in any ventilation or exhaust openings as this may cause an electric shock or damage to the heater.
21. To prevent a possible fire, do not block air intake or exhaust in any manner. Do not use it on soft surfaces, like a bed, where openings may become blocked.
22. A heater has hot parts inside. Do not use it in areas where gasoline, paint, or flammable liquids are used or stored.
23. Use this heater only as described in this manual. Any other use is not recommended by the manufacturer and may cause fire, an electric shock, or an injury to people.
24. Always plug the heater directly into a wall outlet. Never use with an extension cord or relocatable power tap (outlet/power strip).
25. Do not use this heater if it has been dropped,
26. Do not use it if there are visible signs of damage made to the heater; use this heater on a horizontal and stable surface.
27. WARNING: Do not use this heater in small rooms when they are occupied by people not capable of leaving the room on their own, unless constant supervision is provided.

SAVE THESE INSTRUCTIONS.

4. USING THE PRODUCT

Assembly

Assembly instructions

1. Turn the body of the electric heater upside down with the bottom facing up.
2. Pair the mounting slot of one of the feet with the second heatsink and snap it in. Align the mounting slot of the other foot with the penultimate heatsink hole and press it down.
3. After the installation is firm, put the electric heater right and the wheel can touch the ground.

Instructions for use

Before starting the heater

1. Check if the wire is in good condition.
2. Please verify the rated current of the power socket is in line with the requirements in the table above and is equipped with a safety grounding device before use; otherwise, replace the socket.

Power on and selection knob

1. Plug in the power, turn the thermostat knob clockwise to the "+" mark position, then turn on the power switch, and the heater starts to work.
2. Under normal circumstances, please use the maximum power marked as "III" for a rapid heating. If the room temperature reaches a suitable temperature, please choose a lower power "II" or "I" to reduce energy consumption for preventing the room from becoming overheated.
3. If you want to move the heater, turn it off first, and pull out the power plug; then push the body to make the four wheels below the body roll.

Temperature adjustment

During use, if you feel it is necessary to lower the room temperature since it is too high, you can use the following adjustment modes:

1. Turn the power switch to gear "II" or "I".
2. Counterclockwise turn the thermostat knob back by a certain angle, for which it indicates that the set temperature is lower when the temperature indication is closer to the " - " position.

Power-off

Turn the power switch to "0", and then pull out the power plug.

5. CLEANING AND MAINTENANCE

1. The electric heater should be cleaned regularly to wipe out the dust on the surface of the elements, as this may influence the heating efficiency.
2. Disconnect the electricity supply and allow the radiator to cool down, wipe out the dust with a soft damp cloth. Do not use detergent or abrasives.
3. Do not scrap the surfaces of the elements with a sharp tool, because this could damage the paint coat and therefore some of the appliance components would be predisposed to the forming of rust.

6. TROUBLESHOOTING

Problem	Possible cause	Solution
After the power is engaged, the power indicator light does not illuminate and the machine does not work.	The plug may not be plugged well.	Check whether the plug is properly inserted into the receptacle.
	The temperature control knob is not turned in place.	Check whether the temperature control knob is turned to the ON position.
The machine suddenly stops heating.	The temperature exceeds the threshold of the thermal cut-off.	Cool the machine before use.

CUSTOMER CARE AND SERVICE

Always use original spare parts.

When contacting our authorised service centre, ensure that you have the following data available: Model and Serial Number.

The information can be found on the rating plate. Subject to change without notice.

TECHNICAL DATA

Model identifier(s): HOH-M11WH-BK
Item	Symbol	Value	Unit	Item	Unit
Heat output				Type of heat input, for electric storage local space heaters only (select one)
Nominal heat output	Pnom	1,0	kW	manual heat charge control, with integrated thermostat	NA
Minimum heat output (indicative)	Pmin	0,9	kW	manual heat charge control with room and/or outdoor temperature feedback	NA
Maximum continuous heat output	Pmax, c	1,0	kW	electronic heat charge control with room and/ or outdoor temperature feedback	NA
Auxiliary electricity consumption				fan assisted heat output	NA
At nominal heat output	elmax	NA	kW	Type of heat output/room temperature control (select one)
At minimum heat output	elmin	NA	kW	single stage heat output and no room temperature control	No
In standby mode	eISB	NA	kW	Two or more manual stages, no room temperature control	No
				with mechanic thermostat room temperature control	Yes
				with electronic room temperature control	No
				electronic room temperature control plus day timer	No
				electronic room temperature control plus week timer	No
				Other control options (multiple selections possible)
				room temperature control, with presence detection	No
				room temperature control, with open window detection	No
				with distance control option	No
				with adaptive start control	No
				with working time limitation	No
				with black bulb sensor	No
Contact details	Importer: Network One Distribution Marcel Iancu Street, 3-5, Bucharest, Romania Tel: [phone], www.heinner.com, www.nod.ro

Thank you for purchasing this product. If you need support with your product, visit our website using the links below.

Get User manuals: https://www.heinner.ro

Get Service information: https://www.heinner.ro

Environment friendly disposal

You can help protect the environment!

Please remember to respect the local regulations: hand in the non-working electrical equipment's to an appropriate waste disposal center.

HEINNER is a registered trademark of Network One Distribution SRL. Other brands and product names are trademarks or registered trademarks of their respective holders.

No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from NETWORK ONE DISTRIBUTION.

Copyright © 2013 Network One Distribution. All rights reserved.

www.heinner.com, http://www.nod.ro

This product is in conformity with norms and standards of European Community.

Importer: Network One Distribution

Marcel Iancu Street, 3-5, Bucharest, Romania

Tel: [phone], www.heinner.com, www.nod.ro

МАСЛЕН РАДИАТОР

HOH-M11WH-BK

White and black portable heater with heat sink and control panel (no visible text or symbols)

White and black portable heater with heat sink and control panel (no visible text or symbols)