Extron DTP3 T 101 D - Audio/video converter

DTP3 T 101 D - Audio/video converter Extron - Free user manual and instructions

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Product Type Audio/Video Converter
Brand Extron
Model DTP3 T 101 D
Dimensions (H x W x D) 1.7 in (4.3 cm) x 4.3 in (10.9 cm) x 3.0 in (7.6 cm)
Weight 0.5 lbs (0.23 kg)
Power Supply 12 VDC, 0.5 A
Power Consumption 6 W
Input Connectors 1x HDMI, 1x 3.5 mm stereo audio
Output Connectors 1x DTP3 (RJ-45), 1x 3.5 mm stereo audio
Video Resolution Support Up to 4K @ 60 Hz (4:4:4)
Audio Support Embedded HDMI audio, analog stereo
HDCP Compliance HDCP 2.3
Transmission Distance Up to 330 ft (100 m) over CAT6
Operating Temperature 32 to 122 °F (0 to 50 °C)
Enclosure Type Metal, black
Mounting Desk, wall, or rack-mountable with optional kit
Cleaning Instructions Wipe with dry cloth; do not use liquids or solvents
Safety Notices Use only with provided power supply; avoid exposure to moisture
Spare Parts Availability Contact Extron support for replacement power supplies and mounting accessories

Frequently Asked Questions - DTP3 T 101 D Extron

What is the maximum video resolution supported by the DTP3 T 101 D?
The DTP3 T 101 D supports video resolutions up to 4K @ 60 Hz with 4:4:4 chroma subsampling.
Can I transmit audio through the DTP3 T 101 D?
Yes, it supports both embedded HDMI audio and a separate analog stereo audio input/output.
What type of cable is required for the DTP3 connection?
A CAT6 (or higher) twisted pair cable is recommended for distances up to 100 meters.
How do I power the device?
The device is powered by a 12 VDC, 0.5 A power supply (included).
Can I mount the DTP3 T 101 D on a wall or rack?
Yes, it can be placed on a desk, mounted on a wall, or installed in a rack using optional mounting kits.
Is the DTP3 T 101 D HDCP compliant?
Yes, it supports HDCP 2.3 for protected content.
What should I do if the video signal is unstable?
Check cable connections, ensure the CAT6 cable is less than 100 meters, and verify the power supply is working. Try a different HDMI source or cable.
Can I extend the distance beyond 100 meters?
For longer distances, use an Extron DTP repeater or switch to a fiber optic solution.
How do I clean the device?
Wipe the enclosure with a dry, soft cloth. Do not use liquid cleaners or solvents.
Where can I find spare parts like the power supply?
Contact Extron support or visit their website to order replacement parts.

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USER MANUAL DTP3 T 101 D Extron

Safety Instructions • English

Extron DTP3 T 101 D - Safety Instructions • English - 1

WARNING: This symbol, ⚠, when used on the product, is intended to alert the user of the presence of uninsulated dangerous voltage within the product's enclosure that may present a risk of electric shock.

ATTENTION:

This symbol, ⚠️ when used on the product, is intended user of important operating and maintenance (servicing) in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website, www.extron.com.

All trademarks mentioned in this guide are the properties of their respective owners.

The following registered trademarks(®), registered service marks ^SM , and trademarks ^TM are the property of RGB Systems, Inc. or Extron (see the current list of trademarks on the Terms of Use page at www.extron.com):

Registered Trademarks(®)
Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, eLink, Flat Field, FlexOS, Glitch Free, Global Configurator, Global Scripter, GlobalViewer, Hideaway, HyperLane, IP Intercom, IP Link, Key Minder, LinkLicense, LockIt, MediaLink, MediaPort, NAV, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, ShareLink, Show Me, SoundField, SpeedMount, SpeedSwitch, StudioStation, System INTEGRATOR, TeamWork, TouchLink, V-Lock, VN-Matrix, VoiceLift, WallVault, WindoWall, XPA, XTP, XTP Systems, and ZipClip
Registered Service Mark ^(SM) : S3 Service Support Solutions
Trademarks ^(TM)
AAP, AFL (Accu-RATE Frame Lock), ADSP (Advanced Digital Sync Processing), AVEdge, CableCover, CDRS (Class D Ripple Suppression), Codec Connect, DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), Driver Configurator, DSP Configurator, DSVP (Digital Sync Validation Processing), EQIP, Everlast, FastBite, Flex55, FOX, FOXBOX, InstaWake, IP Intercom HelpDesk, MAAP, MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, SIS, Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, True4K, True8K, Vector ^TM 4K, WebShare, XTRA, and ZipCaddy

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.

ATTENTION:

  • This unit was tested with shielded I/O cables on the peripheral devices. Shielded cables must be used to ensure compliance with FCC emissions limits.
  • For more information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide on the Extron website.

Conventions Used in this Guide

Notifications

The following notifications are used in this guide:

CAUTION: Risk of minor personal injury.

NOTE: A note draws attention to important information.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,0p1 scene 1,1 ^B 51 ^W^C.0

[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

Esc X1*X17*X20*X23*X21 CE←

NOTE: For commands and examples of computer or device responses mentioned in this guide, the character “ø” is used for the number zero and “O” is the capital letter “o.”

Computer responses and directory paths that do not have variables are written in the font shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32

C:\Program Files\Extron

Variables are written in italics as shown here:

ping xxx.xxx.xxx.xxx -t

SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and field names are written in the font shown here:

From the File menu, select New.

Click the OK button.

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

Contents

Introduction .... 1

About this Guide....1

Product Description .... 1

Features 1

Application Diagram 3

Installation....4

Mounting the Transmitter 4

UL and Safety Guidelines ....4

Site Preparation and Wall Box Installation 4

Mud Ring Installation 6

Final Installation 6

Front and Rear Panel Connections 7

TP Cable Termination/Recommendation for DTP Communication 10

Power Supply Wiring....11

LockIt HDMI Lacing Bracket Installation 12

Operation.... 13

Front Panel Indicator 13

Operation 13

Resetting 13

HDCP 15

Product Configuration Software 16

Software/Firmware Installation 16

Connecting to PCS 18

Device Discovery Panel....18

Offline Device Preview 19

Software Overview 20

Software Menu....20

Device Menu 22

SIS Configuration and Control....23

Host Control Port 23

Rear Panel Configuration USB Port 23

Simple Instruction Set Control 23

Host-to-Unit Instructions 23

Error Responses 23

Timeout 23

Unsolicited Responses....24

Using the Command and Response Table....24

Symbol Definitions 24

Command and Response Table for SIS Commands....26

Reference Information 28

Decorator-Style Wallplate Template Dimensions....28

Introduction

This section gives an overview of the DTP3 T 101 D and its features. Topics include:

• About this Guide
• Product Description
- Features
• Application Diagram

About this Guide

This user guide contains installation, configuration, and operating information for the DTP3 T 101 D.

NOTE: Throughout this guide, the general term "transmitter" is used to refer to DTP3 T 101 D.

Product Description

The DTP3 T 101 D is a one-gang decorator-style transmitter for sending HDMI signals up to 330 feet (100 meters) over a shielded CATx cable to an Extron DTP-enabled product. It supports video resolution up to 4096x2160 @ 60 Hz at 4:4:4 chroma sampling and complies with HDMI 2.0 and HDCP 2.3. The DTP3 T 101 D provides reliable transmission of HDMI signals. The one-gang wall-mountable design of the DTP3 T 101 D offers the convenience of placing input connections precisely where they are needed.

Features

  • Transmits HDMI up to 330' (100 m) over a shielded CAT 6A cable — The DTP3 T 101 D provides high reliability and maximum performance on an economical and easily installed cable infrastructure.
  • Supports computer and video resolutions up to 4K/60 @ 4:4:4 — Support of 4K/60 at 4:4:4 color sampling requires connection to matching DTP3 products.
  • Comprehensive EDID management — Use PCS software to access EDID Minder for setting video input EDID, capturing EDID from connected displays, or uploading custom EDID files. Proper EDID management ensures that sources and displays are easily integrated into a system resulting in optimized system operation. Freely downloadable EDID Manager software is available for advanced EDID editing and creating custom EDID files.
  • EDID Minder automatically manages EDID communication between connected devices — EDID Minder ensures that the source powers up properly and reliably outputs content for display.
  • HDCP 2.3 compliant — Ensures display of content-protected 4K video media and maintains interoperability with earlier versions of HDCP.
  • Supported HDMI 2.0b specification features include data rates up to 18 Gbps, HDR, Deep Color up to 12-bit, 3D, and HD lossless audio formats.
  • Remote power capability with DTP3 products — For simplified installation, the transmitter can be remotely powered by a DTP3-enabled product over the twisted pair connection. It can also be configured to provide power to a connected DTP3 receiver.
  • Extron XTP DTP 22 shielded twisted pair cable is strongly recommended for optimal performance
  • Compatible with CAT 6A shielded twisted pair cable
  • Support for HDR – High Dynamic Range Video — Enables greater contrast range and wider color gamut by providing the necessary video bandwidth, color depth, and metadata interchange capability for HDR video.

  • DTP3 output is compatible with HDBaseT-enabled devices — The DTP3 output can be configured to send video to an HDBaseT-enabled display.

  • User-selectable HDCP authorization — Allows the unit to appear HDCP compliant or non-HDCP compliant to the connected source, which is beneficial if the source automatically encrypts all content when connected to an HDCP-compliant device. Protected material is not passed in non-HDCP mode.
  • Supports multiple embedded audio formats — The DPT3 T 101 D is compatible with a broad range of multi-channel audio signals, providing reliable operation with HDMI sources.
  • Supports EDID and HDCP transmission — DDC channels are actively buffered, allowing continuous communication between source and display.
  • Output muting control — Provides the capability to mute the video or audio output at any time.
  • Rear panel USB-C configuration port — Provides convenient access for information and firmware updates.
  • LED indicator for signal presence — Provides visual indication of system status for real-time feedback and monitoring.
  • RJ-45 signal and link LED indicators for DTP3 port — Provide a means for validating signal flow and operation, allowing quick identification of connectivity issues.
  • Easy setup and commissioning with Extron PCS - Product Configuration Software — Conveniently configure multiple products using a single software application.
  • Mounts in an included one-gang decorator-style wallplate — The one-gang decorator-style wallplate is available in black or white to blend with a wide range of environments.
  • Includes LockIt HDMI cable lacing bracket
  • External Extron Everlast power supply included, replacement part # (70-1259-01) — Provides worldwide power compatibility with high-demonstrated reliability and low power consumption.
  • Extron Everlast Power Supply is covered by a 7-year parts and labor warranty

Application Diagram

The following diagram shows a typical application for a DTP3 T 101 D.

Extron DTP3 T 101 D - Application Diagram - 1

flowchart
graph TD
    A["Laptop"] -->|HDMI| B["Extron DTP3 T 101 D Transmitter"]
    B --> C["4K HDR Display"]
    C -->|HDMI/CEC| D["Extron HD CTL 100 HDMI Controller"]
    D -->|HDMI| E["Extron DTP3 R 201 Receiver"]
    E --> F["CAT 6A Cable up to 330' (100 m)"]

Figure 1. Typical Application of the DTP3 T 101 D

Installation

This section details the installation of the DTP3 T 101 D, including:

• Mounting the Transmitter
• Front and Rear Panel Connections
• Conntection Details

Mounting the Transmitter

ATTENTION:

The transmitter can be installed in a one-gang electrical wall box (see "Site Preparation and Wall Box Installation" starting below), or with a mud ring (see Mud Ring Installation on page 6) with a decorator-style wallplate cover (supplied).

UL and Safety Guidelines

The following UL guidelines pertain to the installation of the decorator-style wallplate transmitters into a wall or furniture.

  • These units are not to be connected to a centralized DC power source or used beyond their rated voltage range.
    • These units must be installed in UL-listed wall boxes.
    • These units must be installed in a UL-listed junction box with a UL-listed faceplate.

This product is intended to be supplied by a power source marked "Class 2" or "LPS" rated 12 VDC, minimum 1.4 A.

Site Preparation and Wall Box Installation

Choose a location that allows cable runs without interference. Allow enough depth for both the wall box and the cables. Install the cables into the wall, furniture, or conduits before installing the wallplate.

NOTE: The extender units are very deep and have connectors on the back side. Extron recommends a 1-gang wall box that has a depth of at least 3.0 inches (76 mm) to accommodate the connectors and cables.

To install a new wall box, perform steps 1 through 9. If a suitable wall box is already installed, perform steps 6 through 9 on the next page. UL Listed wall boxes are recommended.

  1. If a wall box is not available to use for a template, use the Decorator-Style Wallplate Template Dimensions on page 28 to create a template. If installing directly into furniture, cut out the center portion of the template.
  2. Place the wall box (or the full size template) against the installation surface, and mark the opening guidelines.
  3. Cut out the material from the marked area.

  4. Insert the wall box into the opening. The rear connectors on the box or wallplate should fit easily into the opening. Enlarge or smooth the edges of the opening if needed.

  5. Secure the wall box with nails or screws, leaving the front edge flush with the outer wall or furniture surface.

NOTES:

  • If attaching the wall box to wood, use four #8 or #10 screws or four 10-penny nails. A minimum of 0.5 inch (1.3 cm) of screw thread must penetrate the wood.
  • If attaching the wall box to metal studs or furniture, use four #8 or #10 self-tapping sheet metal screws or machine bolts with matching nuts.

Wall Stud Signal Output Cable Screws or Nails Extron DTP3 T 101 D Transmitter Decorator-Style Faceplate

Figure 2. Typical DTP3 T 101 D Wall Installation

  1. Feed the twisted pair cables and, if applicable, the power cables through the opening and through the wall box punch-out holes, securing them with cable clamps to provide strain relief.

NOTES:

  • In order to fit in the wall box, the twisted pair cables and RJ-45 connectors should not have a boot installed.
  • One power supply can power both the transmitter and the receiver, so only one unit needs a power supply (see Power Supply Wiring on page 11).

  • Trim back and insulate exposed cable shields with heat shrink to reduce the chance of short circuits.

NOTE: To prevent short circuits, the outer foil shield can be cut back to the point where the cable exits the cable clamp.

  1. Connect the cables to the rear of the unit (see Front and Rear Panel Connections on page 7).
  2. Connect front panel devices (see Front and Rear Panel Connections for connector details), restore the power supply, and test the transmitter and receiver system. Make cabling adjustments before final installation, as the cables are inaccessible afterwards.

Mud Ring Installation

  1. Using the mud ring as a guide, mark the edges and cut out the material within the marked area.
  2. Insert the mud ring into the opening, rotate and secure the locking arms with the supplied screws shown in figure 3.

Wall Mud Ring

Figure 3. Installing the Mud Ring

  1. Follow steps 6 through 9 of Site Preparation and Wall Box Installation on page 4, and "Final Installation" starting below.

Final Installation

After testing and making any adjustments, perform the following:

  1. At the power outlet, unplug the power supply.

NOTE: One power supply can power both the transmitter and compatible receiver (see Power Supply Wiring on page 11 for wiring details).

  1. Mount the transmitter into the wall box or mud ring, and attach the supplied decorator style faceplate to the unit (see figure 2 on page 5).
  2. At the power outlet, reconnect the power supply. This powers up both units if the compatible receiver is connected.

Front and Rear Panel Connections

Extron DTP3 T 101 D - Front and Rear Panel Connections - 1

A HDMI input

D Configuration port

F Send Power toggle switch

B Power inlet

E DTP/HDBT toggle switch

G TP output

© Reset button

Figure 4. DTP3 T 101 D Front and Rear Panel Connections

A HDMI input — Connect an HDMI cable between this port and the HDMI output port of the digital video source (see LockIt HDMI Lacing Bracket Installation on page 12 to use the included Extron Lock-It Lacing Bracket).
Power inlet —Plug the included external 12 VDC power supply into either this 2-pole connector (see Power Supply Wiring on page 11) or the power input connector on the receiver (see the user guide of your receiver for more information).
C Reset button — This recessed button initiates two levels of reset on the transmitter. To initiate the different reset levels, use a pointed object such as a small Philips screwdriver or a stylus to press and hold the button while the transmitter is running or while it is being powered up (see Resetting on page 13 for details).
Configuration port — Connect a USB-C cable to a computer to configure the device and update the firmware via Product Configuration Software (PCS) or Firmware Loader (see the Firmware Loader Help File for details).

NOTE: If needed, configure the device before mounting in the wall box or mud ring.

E DTP/HDBT toggle switch — Set this switch to DTP or HDBT according to the receiving device connected to the switcher.

ATTENTION:

- DTP mode — If the receiving device is in the Extron DTP3 series, set this switch to the down (DTP) position. If the transmitter and receiver are in the Extron DTP3 series, they can both be powered by one 12 VDC power supply connected to either unit.

NOTE: If the transmitter and receiver are NOT both in the Extron DTP3 series, the transmitter and receiver each require its own 12 VDC power supply.

- HDBaseT mode — If the receiving device is HDBaseT enabled receiver, set this switch to the up (HDBT) position. The TP output transmits HDMI digital video with embedded audio up to 330 feet (100 meters) to any device with an HDBaseT input. The transmitter and receiver each require its own 12 VDC power supply.

F Send Power toggle switch (see figure 4 on page 7) — In a DTP3 transmitter to DTP3 receiver configuration, set the toggle switch to the up (SEND POWER) position on the powered DTP3 unit to enable sending remote power to the far end. Set the toggle switch to the down (OFF)position on the DTP3 unit receiving power.

ATTENTION:

  • When the output is configured for DTP mode, remote power is available only if both the transmitter and the receiver are from the DTP3 series.
  • When the output is configured for HDBT mode, remote power is not available and both the transmitter and receiver require their own 12 VDC power supply.

G TP output — Connect one end of the twisted pair cable to the RJ-45 port on the transmitter (see TP Cable Termination/Recommendation for DTP Communication on page 10 to properly wire the RJ-45 connector). Connect the opposite end of the cable to a DTP3 or HDBaseT compatible receiving device. This port has two LEDS:

• Signal LED — Lights green when the transmitter outputs a video signal.
- Link LED — Lights yellow when DTP devices are connected and communication is established.

ATTENTION:

DTP3 Endpoint Connected to a DTP3 Endpoint

Extron DTP3 T 101 D Transmitter Direction of Remote Power CATx Cable up to 330' (100 m) ON SEND POWER OFF Local Power Supply Extron DTP3 R 201 Receiver OFF SEND POWER OFF DTPO R 201

Extron DTP3 T 101 D Transmitter Direction of Remote Power OFF SEND POWER OFF CATx Cable up to 330' (100 m) Extron DTP3 R 201 Receiver ON SEND POWER OFF Extron Local Power Supply

Figure 5. Send Power Configuration

Conntection Details

For connector details that require additional wiring details or recommendations, see the following sections pertaining to the type or connection.

TP Cable Termination/Recommendation for DTP Communication

The TIA/EIA T 568B wiring standard is detailed in figure 6. Use this standard to terminate TP cables with RJ-45 connectors.

Pins: 12345678 Insert Twisted Pair Wires RJ-45 Connector TIA/EIA T 568 B Wire color Pin 1 White-orange 2 Orange 3 White-green 4 Blue 5 White-blue 6 Green 7 White-brown 8 Brown

Figure 6. TP Cable Termination

ATTENTION:

Cable recommendations

Extron recommends using the following practices to achieve full transmission distances up to 330 feet (100 meters) and reduce transmission errors.

  • Use Extron XTP DTP 22 STP cable for the best performance.
  • At a minimum, Extron recommends 22 AWG, solid conductor, STP cable with a minimum bandwidth of 500 MHz.
  • Terminate cables with shielded connectors to the TIA/EIA T 568 B standard.
  • Use no more than two pass-through points, which may include patch points, punch down connectors, couplers, and power injectors. If these pass-through points are required, use shielded couplers and punch down connectors.

NOTE:

When using shielded twisted pair cable in bundles or conduits, consider the following:

  • Do not exceed 40% fill capacity in conduits.
  • Do not comb the cable for the first 65 feet (20 meters), where cables are straightened, aligned, and secured in tight bundles.
  • Loosely place cables and limit the use of tie wraps or hook-and-loop fasteners.
  • Separate twisted pair cables from AC power cables.

Power Supply Wiring

Connect the provided 12 VDC, 1.5 A power supply to the DTP3 T 101 D. Follow the instructions and figure 7 on page 12 to wire the provided 2-pole captive screw connector to your power supply.

CAUTION: The DC output cables must be kept separate from each other while the power supply is plugged in. Remove power before wiring.

To wire the power supply:

SECTION A-A A Smooth + Ridges - A 3/16" (5 mm) Max. POWER 12V -- --A MAX

Figure 7. Power Connectiong Wiring

  1. Cut the DC output cord to the length needed.
  2. Strip the jacket to expose 3/16 inch (5 mm) of the conductor wire.
  3. Ensure the connections have the correct polarity as shown in the figure above. The wire with ridges is the ground wire.
  4. Slide the exposed ends of the wire into the captive screw connector and secure by tightening the screws.
  5. Use the supplied tie wrap to strap the power cord to the extended tail of the connector.

Locklt HDMI Lacing Bracket Installation

HDMI signals run at a very high frequency and are especially prone to errors caused by bad video connections, too many adapters, or excessive cable length. To avoid the loss of an image or jitter, follow these guidelines:

  • Limit or avoid the use of adapters.
  • Use only cables specifically intended for HDMI or DVI signals.

To securely fasten an HDMI cable to a device:

  1. Plug the HDMI cable into the panel connection (see figure 8, ①).

  2. Loosen the HDMI connection mounting screw from the panel enough to allow the LockIt lacing bracket to be placed over it (②). The screw does not have to be removed.

  3. Place the LockIt lacing bracket on the screw and against the HDMI connector, then tighten the screw to secure the bracket (③).

Technical diagram showing five numbered mechanical assembly steps with labeled components and directional arrows

Figure 8. Locklt Lacing Bracket

ATTENTION:

  • Do not overtighten the HDMI connector mounting screw. The shield to which it fastens is very thin and can easily be stripped.
  • Ne serrez pas trop la vis de montage du connecteur HDMI. Le blindage auquel elle est attachée est très fin et peut facilement être dénudé.

  • Loosely place the included tie wrap around the HDMI connector and the LockIt lacing bracket (④).

  • While holding the connector securely against the lacing bracket, use pliers or similar tools to tighten the tie wrap, then remove any excess length (⑤).

Operation

This section describes the operation of the DTP3 T 101 D. Topics include:

  • Front Panel Indicator
  • Operation

Front Panel Indicator
A HDMI IN Extron

Power and Signal LED — Two-color front panel LED lights to indicate signal and power status:

  • Amber — Unit is receiving power but no signal on the HDMI input.
  • Green — Unit is receiving power and a signal is present on the HDMI input when Tx is connected to a Rx and display.

Figure 9. DTP3 T 101 D Front Panel Indicator

Operation

After the transmitter and the connected devices are powered up, the system is fully operational. If any problems are encountered, ensure all cables are routed and connected properly.

NOTE: The transmitter can be configured via PCS (see the DTP3 T 101 D Help File) and SIS commands (see SIS Configuration and Control on page 23). Product help files are available in PCS when a device is connected or an offline device is selected.

Resetting

The rear panel Reset button (see figure 4, Ⓐ on page 7) initiates two levels of resets. Use a pointed stylus, ballpoint pen, or small screwdriver to access the recessed button.

ATTENTION:

- The transmitter can also be reset to its factory default settings using SIS commands (see Resets on page 15) or PCS (see the DTP3 T 101 D Help File).

Reset Mode Summary
Activation Result Purpose/Notes
Run Factory Boot CodeHold down the recessed Reset button while applying power to the unit.The device reverts to the factory default firmware.Firmware reverts to the factory default for a single power cycle.All user files and settings (drivers, audio and video adjustments, and so on) are maintained.Use this mode to revert to the factory default version if incompatibility issues arise with user-loaded firmware.
NOTE: After this reset is performed, update the device with the latest firmware version. Do not operate the firmware version that results from this mode reset. This temporarily resets the device to factory default until power is recycled. To use factory default firmware, re-upload that version.NOTE: If you do not want to update firmware, or you performed this reset by mistake, cycle power to the device to return to the firmware version running prior to the resset.
Full Factory ResetHold down the Reset button for about 9 sec. until the Power LED blinks three times (once at 3 sec., again at 6 sec., again at 9 sec.). Then release and press Reset momentarily (for <1 sec.) within 1 second.This mode performs a complete reset to factory defaults (except the firmware).Use this mode to restart with the default configuration. This is equivalent to SIS command ZXXX (see Reset on page 27).
NOTE: Nothing happens if the momentary press does not occur within 1 second.

HDCP

Input

The HDMI input negotiate and authenticate HDCP with the source device if the source requires HDCP encryption. The authentication process is repeated whenever the stored EDID is changed or updated, which is indicated by pulling HPD low.

Outputs

The output is pre-authenticated and encrypted, in accordance with the configured HDCP output mode using SIS commands (see Output HDCP Mode on page 26) or PCS (see the DTP3 T 101 D Help File).

HDCP authorization

The HDCP Authorized setting, configurable via SIS commands (see Input HDCP Authorized Device on page 26) or PCS (see the DTP3 T 101 D Help File), is for devices such as Mac computers, iPhones, iPads, and some Windows sources that always encrypt their output, if the downstream sink is HDCP compliant.

- HDCP Authorized On (default) — The HDMI inputs indicate to the sources that they are capable of handling HDCP content.

When an encrypted or unencrypted source is connected, the video is passed through the system.

- HDCP Authorized Off — The HDMI inputs indicate to the sources that they are not capable of handling HDCP content.

When a Macbook, or any of the other devices listed above, is connected, the output video is unencrypted.

When a source playing content that requires video encryption (for example, Blu-ray) is connected, the source does not output video.

Product Configuration Software

The DTP3 T 101 D can be easily configured using Extron Product Configuration Software (PCS). This section describes the software installation and communication (see the DTP3 T 101 D PCS Help File for detailed control information). Topics include:

  • Software/Firmware Installation
  • Connecting to PCS
  • Software Overview

Software/Firmware Installation

Visit www.extron.com to download and install the PCS software.

NOTES:

  • Download the latest version of software and firmware of your product.
  • An Extron Insider account is required to download and use the firmware or software.

  • Mouse over the Download tab at the top of the homepage (see figure 10, ①).

  1. Click the appropriate link on the drop-down list. The Download Center page opens.

For software, either click the Software link (②) or, if the software is listed, click directly on that link (see the PCS Product Configuration Software link ③) and skip to step 5 on page 17.

NOTE: If there is no direct link to your software, click the Software link (②).

For firmware, click the Firmware link (4).

  1. Scroll down to the alphabetic navigation bar (see figure 11).

Figure 11. Software Installation

  1. Click the appropriate letter to locate the software or firmware.

  2. Click Download (see figure 12, ①). The Download Center page of the selected software or firmware opens and an executable (.exe) file is downloaded to the PC. Make a note of the folder where the software or firmware file was saved.

NOTES:

  • (Optional) Click Release Notes ( ② ) for more information about the software or firmware update.
  • Firmware is listed only if your device has a firmware update.

Download Center

Software (56 files)

ALL # A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Archives

Please consult Release Notes for important compatibility information and history.

DescriptionPart NumberVersionDateSize
PCS Updated Product Configuration Software for a variety of standalone products. Learn More > Release Notes ②79-562-014.8.6Jun. 2, 2022281.7 MBDownload ↓ ①

Figure 12. PCS Software Download

  1. Install the software.

a. Navigate to the folder where the software file was downloaded.
b. Double-click the executable file and follow the on-screen directions to install the software.

For Firmware:

a. To install via PCS, see Update Firmware in the Device Menu on page 22.
b. To install via Firmware Loader, see the Install Firmware topic in the Firmware Loader Help File.

Connecting to PCS

The Extron Product Configuration Software window opens with the Device Discovery panel open. Connect to the device using the Device Discovery panel via the rear panel USB-C configuration port.

Device Discovery Panel

The Device Discovery panel displays accessible Extron devices connected directly to the PC or to a LAN or WAN. Devices are identified and sorted by model, IP address, device name, or connection method.

  1. Connect the control PC to the device. The Windows-based PCS communicates with the device via the rear panel configuration port with a standard USB-C port.
  2. Open the Product Configuration Software program from the desktop shortcut. The Extron PCS window opens to the Device Discovery panel (see figure 13).

Device Discovery TCP/IP Device Discovery Network Adapter Model IP Address Hostname Firmware Connection DTP CP 86 4K TPCP Q MA 192.168.254.254 Edit... DTPCP85-IPCP-Q... 2.04.0003-b002 Secure TCP/IP DTP3 T 101 D - DTP3-T-101-D9 USB DXP 1616 HD 4K PLUS 192.168.254.254 Edit... DXP-1616-HD-4K... 2.05 Secure TCP/IP DXP 42 HD 4K PLUS 192.168.254.254 Edit... DXP-42-HD-4K-PL... 1.02.0000-b001 Secure TCP/IP DXP 42 HD 4K PLUS 192.168.254.254 Edit... DXP-42-HD-4K-PL... 2.00.0003-b005- Secure TCP/IP DXP 84 HD 4K PLUS 192.168.254.254 Edit... DXP-84-HD-4K-PL... 2.03.0003-b004 TCP/IP DXP 88 HD 4K 192.168.254.254 Edit... DXP-88-HD-4K-1... 1.06 TCP/IP DXP 88 HD 4K PLUS 192.168.254.254 Edit... DXP-JOSE-01 2.00 TCP/IP DXP 88 HD 4K PLUS 192.168.254.254 Edit... Brocks-DXP-02 2.05 TCP/IP DXP 88 HD 4K PLUS 192.168.254.254 Edit... DXP-88-HD-4K-PL... 2.02.0000-b004 TCP/IP DXP 88 HD 4K PLUS 192.168.254.254 Edit... DXP-JOSE-02 2.00 TCP/IP FOX3 Matrix 40x 192.168.254.254 Edit... FOX3-Matrix-40x... 1.02.0013-b003 Secure TCP/IP FOX3 SR 201 MM 192.168.254.254 Edit... FOX3-SR-201-M... 1.04.0002-b004 Secure TCP/IP HCR 102 192.168.254.254 Edit... HCR-102-19-20-BE 2.09 Secure TCP/IP HCR 102 192.168.254.254 Edit... HCR-102-19-20-E3 2.10 Secure TCP/IP HCR 102 192.168.254.254 Edit... HCR-102-19-09-SC 2.10 Secure TCP/IP HCR 102 192.168.254.254 Edit... HCR-102-19-20-B2 2.10 Secure TCP/IP Where are my devices? Connect

Figure 13. Device Discovery Screen

  1. Select the DTP3 T 101 D device by clicking on it to highlight it in the list (①)
  2. Click Connect (②).

Offline Device Preview

Opening a new device tab for an offline device displays the interface and configuration options for the device without connecting to it. However, settings cannot be changed.

To open the transmitter device tab:

  1. From the Configuration File drop-down list, select New Configuration File (see figure 14).

New Configuration File Open Configuration File Recent Files Recent Devices

Figure 14. Configuration File Drop-Down List

The New Configuration File dialog box opens (see figure 15).

New Configuration File Search by model Device Models DTP3 R 201 DTP3 SRC 202 DTP3 SRC 4K 332 DTP3 T 202 DTP3 T 101 D DVS 605 DVS 605 A DVS 605 AD DVS 605 D DXP 1616 HD 4K DXP 1616 HD 4K PLUS Configure Cancel

Figure 15. New Configuration File Dialog Box

  1. Select the desired device model from the Device Models list.
  2. Click Configure.

A new offline device configuration tab opens.

NOTE: The DTP3 T 101 D device tab (see the image below) has a grayed out indicator (circle) to indicate that there is no device connected and the software is running in offline configuration mode.

Extron DTP3 T 101 D - To open the transmitter device tab: - 3

NOTE: For details about specific software features, see the DTP3 T 101 D Help File.

Software Menu

The software menu contains options pertaining to PCS settings (see figure 16).

Show Expanded Device Tabs Software Settings Tutorial Extron PCS Help Application Licensing About Extron PCS Exit

Figure 16. Software Menu

Show Expanded Device Tabs

Selecting Show Expanded Device Tabs from the software menu displays the device IP address or connection method in the Device tab (see figure 17).

DTP3 T 101 D

Figure 17. Expanded Device Tab

Software Settings

This option resets all disabled confirmation dialogs to the default settings.

  1. From the Software menu, select Software Settings.

The Software Settings dialog box opens (see figure 18).

Software Settings Disabled confirmation dialogs will be re-enabled. Re-enable Confirmation Dialogs ① ② Close

Figure 18. Software Settings Dialog Box

  1. Click the Re-enable Confirmation Dialog button (①). The dialog box closes and the re-enable is complete.

Alternatively, click the Close button (②) to close the dialog box without re-enabling the confirmation dialogs.

Tutorial

Display a general overview of where to find features in the PCS framework.

  1. From the Software menu, select Tutorial. The Tutorial dialog box opens.

  2. Click the I Get It! button to close the dialog box.

Extron PCS Help

Open the PCS help file for general PCS operations.

From the Software menu, select Extron PCS Help.

About Extron PCS

Display information about the current PCS version.

  1. From the Software menu, select About Extron PCS.

The About - Extron PCS dialog box opens (see figure 19).

About - Extron PCS Extron. Product Configuration Software Version 4.8.4 ©2013-2022 Extron Electronics View the End User License Agreement This computer program is protected by copyright laws and international treaties. Unauthorized duplication or distribution is strictly prohibited, and will be prosecuted to the maximum extent possible by law. Part # 79-562-01 ① Details ② Licenses ③ OK

Figure 19. About - Extron PCS Dialog Box

  1. Click the Details button (①) for more information.
  2. To display details about third-party software packages and associated licensing, click Licenses (2).
  3. Click OK (③) to close the dialog box.

Exit

Disconnect connected devices and close the application.

  1. From the Software menu, select Exit. If the device tabs are open, the Exit dialog box opens (see figure 20).

Exit Are you sure you want to close the session(s) and exit PCS? ① Close Session(s) and Exit ② Cancel

Figure 20. Exit Dialog Box

  1. Click the Close Session(s) and Exit button (①) to disconnect the software from connected devices, close all offline device tabs, and close the software.

Alternatively, click the Cancel button (②) to leave the software open.

Device Menu

The device menu contains options pertaining to device connection, configuration, and information. For details about these options, see the DTP3 T 101 D PCS Help File.

  • Disconnect — Disconnect the device from the PCS program and close the Device tab.
  • Settings — Open a submenu with the following options:

- Hardware Settings — Display the Hardware Settings dialog box with device information and side tabs to change the device name, internal clock, and password of connected device.

It also contains an Edit Communication Settings button, which provides an alternative method of accessing the Communication Settings dialog box.

- Communication Settings — Open the Communication Settings dialog box to change IP settings of the connected device.

DTP3 T 101 D Output Config Input/Outp Configuration ———— Signal Type: H Disconnect Settings Reset Device... Update Firmware DTP3 T 101 D Help About This Module...

Figure 21. Device Menu

  • Reset Device — Open the Reset Device dialog box, with selectable models for resetting the connected device, as well as the Unit Information (also displayed in the Hardware Settings dialog box).
  • Update Firmware — Open a submenu to upload firmware from the host device to the connected device or to multiple devices.

NOTE: If necessary, download a new firmware from the Extron website (see Software/Firmware Installation on page 16).

  • Update Firmware to this Device... — Upload firmware from the host device to the connected device only.
  • Update Firmware to Multiple Devices... — Upload firmware to multiple devices on the network.

NOTE: The connected devices must be connected via LAN.

• DTP3 T 101 D Help — Open the DTP3 T 101 D Help File in a separate window.
- About this Module — Open the About This Module dialog box, with the module part number and firmware version of the connected device.

SIS Configuration and Control

Use Simple Instruction Set (SIS) commands to configure the DTP3 T 101 D. This section provides information about using those commands. The following topics are discussed:

  • Host Control Port
    • Simple Instruction Set Control
    • Command and Response Table for SIS Commands

Host Control Port

Rear Panel Configuration USB Port

The rear panel USB-C Configuration port (see figure 4, D on page 7) can be connected to a host computer for configuration using SIS commands. To connect the DTP3 device to a host computer, download the USB driver, follow the on-screen instructions, and configure the device as required.

Simple Instruction Set Control

Host-to-Unit Instructions

SIS commands consist of one or more characters per field. No special characters are required to begin or end a command character sequence. When a command is valid, the transmitter executes the command and sends a response to the host device. All responses from the transmitter to the host end with a carriage return and a line feed (CR/LF = ←), which signals the end of the response character string. A string is one or more characters.

Error Responses

When the transmitter receives a valid command, it executes the command and sends a response to the host device. If the transmitter is unable to execute the command because the command is invalid or it contains invalid parameters, the transmitter returns an error response to the host. The error response codes are:

• E10 — Invalid command
• E13 — Invalid parameter
• E14 — Invalid for this configuration
• E17 — Invalid command for signal type

Timeout

Pauses of 10 seconds or longer between command ASCII characters result in a timeout. The command operation is aborted with no other indication.

Unsolicited Responses

The responses for the following are initiated automatically when the state changes on the device:

SigX1←Broadcast when signal status changes on any input.
HdcpI X2←Broadcast when HDCP status changes on any input.
HdcpO X3←Broadcast when HDCP status changes on the output.
Rpwr X1←Broadcast when the remote power (SEND PWR) toggle switch changes state.
HdbtO X4←Broadcast when the DTP/HDBT toggle switch changes state.

Using the Command and Response Table

The Command and Response Table for SIS Commands begins on page 26. Symbols are used throughout the table to represent variables in the command response fields. Command and response examples are shown throughout the table. The ASCII to HEX conversion table below is for use with the command and response table.

ASCII to Hex Conversion TableEsc 1BCR ØDLF0A
20!21"22#23$ 24% 25& 26'27
( 28 )29*2A+2B ,2C- 2D. 2E/2F
Ø301312323334 345 356 36737
838939:3A ;; 3B< 3C = 3D > 3E ? 3F
@40A41B42C43D 44 E 45 F 46 G 47
H48I49J4A K4BL 4C M 4D N 4E O 4F
P50Q51R52 S53T 54 U 55 V 56 W 57
X58Y59 Z5A [
`60 a61 b62 c
h68 i69 j6A k
p x70 y71 z72 A {

Figure 22. ASCII to Hex Conversion Table

NOTE: For commands and examples of computer or device responses used in this guide, the character "0" is the number zero and "O" is the capital letter "o".

Symbol Definitions

← = CR/LF (carriage return with line feed)
| or ← = Soft carriage return (no line feed)
• = Space
Esc or W = Escape key 

NOTE: If unit does not support or recognize the entered commands, nothing happens and no response is issued.

X1 = Status
θ = Off, disabled, or not detected
1 = On, enabled, or detected 
X2 = Input HDCP status
θ = No video detected
1 = No video detected with HDCP
2 = Video detected without HDCP 
X3 = Output HDCP status
θ = No active sink detected
1 = Sink detected, output not encrypted
2 = Sink detected, output encrypted 

[X4] = DTP/HDBT switch status

1 = DTP mode
2 = HDBT mode

X5 = Video mute

θ = Disabled/unmute (default)

1 = Enabled/mute video to black
2 = Enabled/mute video to sync

x6 = Output HDCP

= Follows input. Encrypt as required by input. Continuous trials for HDMI sinks, attempt for 10s on DVI sink (then fail) (default).
1 = Always encrypt. Continuous trials for HDMI sinks, attempt for 10s on DVI sink (then fail).

[x7] = Audio mute

θ = Off, disabled, or unmuted (default)

1 = On, enabled, or muted

X8 = Verbose mode

θ = Clear/none
1 = Verbose mode (default)
2 = Tagged response for queries.
3 = Verbose mode and tagged responses for queries.

x9 = Device name

The name is a text string of up to 24 characters drawn from the alphabet (A-Z), digits (0-9), and minus sign/hyphen (-). No blank or space characters are permitted as part of a name. The first letter must be a letter, and the last character must nto be a minus sign/hyphen. The factory default is "DTP3-T-101-D."

x10 = Part Number: 60-1902-52, 60-1902-53
x11 = EDID Minder

1 = Input 1 (HDMI)

Command and Response Table for SIS Commands

Command ASCII command(host to device)Response(device to host)Additional description
Video Configuration
Signal Status
Request all signal statusEscLS←X1←
Verbose mode 2/3SigX1←
View input HDCP statusEscIHDCP←X2←
Verbose mode 2/3HdcpI X2←
View output HDCP statusEscOHDCP←X3←
Verbose mode 2/3HdcpO X3←
KEY: X1= Status: θ = Not detected 1 = DetectedX2= Input HDCP status: θ = No video detected 1 = Video detected with HDCP 2 = Video detected without HDCPX3= Output HDCP status: θ = No active sink detected 1 = Sink detected, output not encrypted 2 = Sink detected, output encrypted
Video Mute
Set video muteX5B/b VmtX5←
View video mute statusB/bX5←
Verbose mode 2/3Vmt X5←
KEY: X5= Video mute: θ = Disbaled/unmuted (default) 1 = Enabled/mute video to black 2 = Enabled/mute video to sync
Input HDCP Authorized Device
Set HDCP authorization at inputEscEX1HDCP←HdcpEX1←
View HDCP authorization statusEscEHDCP←X1←
Verbose mode 2/3HdcpEX1←
KEY: X1= Status: θ = Disbaled 1 = Enabled (default)
Output HDCP Mode
Set output HDCP modeEsc SX6HDCP←HdcpSX6←
View output HDCP modeEsc SHDCP←X6←
Verbose mode 2/3HdcpSX6←
KEY: X6= Output HDCP status: θ = Encrypt as required by input. Continuous trials for HDMI and DVI sinks (default).1 = Always encrypt. Continuous trials for HDMI and DVI sinks.
Audio Configuration
Audio Mute
Mute embedded audioX7ZAmt X7←
View mute statusZX7←
Verbose mode 2/3Amt X7←
KEY: X7= Audio mute: θ = Off, disabled, or unmute (default) 1 = On, enabled, or muted
Command ASCII command(host to device)Response (device to host)Additional description
Misc/Other Information
Verbose Mode
Set verbose modeEscX8CV←VrbX8←
Read verbose modeEscCV←X8←
Verbose mode 2/3VrbX8←
KEY: X8 = Verbose mode: θ = Clear/none 1 = Verbose mode (default) 2 = Tagged response for queries3 = Verbose mode and tagged responses for queries.
Device Name
Set the unit nameEscX9CN←Ipn·X9←Change the name to one of your choosing, consisting of up to 24 alphanumeric characters (including "-").
Set the unit name to factory defaultEsc·CN←Ipn·X9←Set name to default i.e."DTP3-T-101-D."
View unit nameEscCN←X9←
Verbose mode 2/3Ipn·X9←
KEY: X9 = The name is a text string of up to 24 characters drawn from the alphabet (A-Z), digits (θ-9), and minus sign/hyphen (-). No blank or space characters are permitted as part of a name. The first letter must be a letter, and the last character must not be a minus sign/hyphen. The factory default is "DTP3-T-101-D."
Status Queries
View output remote power statusEscRPWR←X1←
Verbose mode 2/3RpwrX1←
View DTP/HDBT switch statusEscOHDBT←X4←
Verbose mode 2/3HdbtOX4←
View part numberN/nX10←
Verbose mode 2/3Pno·X10←
View model name1I/iDTP3-T-101-D←
Verbose mode 2/3Inf01*DTP3-T-101-D←
View model description2I/iDTP3 HDMI 4K60 TRANSMITTER←
Verbose mode 2/3Inf02*DTP3 HDMI 4K60 TRANSMITTER←
View firmware versionQ/qx.xx←
View firmware version with build*Q/qx.xx.xxxx←
View detailed firmware versions0Q/q bootloader version -factory base codeversion-updated firmwareversion←Show bootstrap, factory-installed, and updated firmware version
Example:0.01-0.00.0000-b023-Fri, 20 May 2022 18:01 UTC>-0.00.0000-b024*<2.09LX-dtp3_t_101_d-Thus, 14 Jul 2022 23:18 UTC>
KEY: X1 = Status: θ = Disable 1 = EnableX4 = DTP/HDBT switch status: 1 = DTP mode 2 = HDBT modeX10 = Part number: 60-1902-52, 60-1902-53
Reset
Total factory resetEscZXXX←Zpx←
Command ASCII command(host to device)Response (device to host)Additional description
Misc/Other Information
Verbose Mode
Set verbose modeEscX8CV←VrbX8←
Read verbose modeEscCV←X8←
Verbose mode 2/3VrbX8←
KEY: X8 = Verbose mode: θ = Clear/none 1 = Verbose mode (default) 2 = Tagged response for queries3 = Verbose mode and tagged responses for queries.
Device Name
Set the unit nameEscX9CN←Ipn•X9←Change the name to one of your choosing, consisting of up to 24 alphanumeric characters (including "-").
Set the unit name to factory defaultEsc•CN←Ipn•X9←Set name to default i.e."DTP3-T-101-D."
View unit nameEscCN←X9←
Verbose mode 2/3Ipn•X9←
KEY: X9 = The name is a text string of up to 24 characters drawn from the alphabet (A-Z), digits (θ-9), and minus sign/hyphen (-). No blank or space characters are permitted as part of a name. The first letter must be a letter, and the last character must not be a minus sign/hyphen. The factory default is "DTP3-T-101-D."
Status Queries
View output remote power statusEscRPWR←X1←
Verbose mode 2/3RpwrX1←
View DTP/HDBT switch statusEscOHDBT←X4←
Verbose mode 2/3HdbtQX4←
View part numberN/nX10←
Verbose mode 2/3Pno•X10←
View model name1I/iDTP3-T-101-D←
Verbose mode 2/3Inf01*DTP3-T-101-D←
View model description2I/iDTP3 HDMI 4K60 TRANSMITTER←
Verbose mode 2/3Inf02*DTP3 HDMI 4K60 TRANSMITTER←
View firmware versionQ/qx.xx←
View firmware version with build*Q/qx.xx.xxxx←
View detailed firmware versions0Q/q bootloader version -factory base codeversion-updated firmwareversion←Show bootstrap, factory-installed, and updated firmware version
Example:0.01-0.00.0000-b023-Fri, 20 May 2022 18:01 UTC>-0.00.0000-b024*<2.09LX-dtp3_t_101_d-Thus, 14 Jul 2022 23:18 UTC>
KEY: X1 = Status: θ = Disable 1 = EnableX4 = DTP/HDBT switch status: 1 = DTP mode 2 = HDBT modeX10 = Part number: 60-1902-52, 60-1902-53
Reset
Total factory resetEscZXXX←Zpx←

Reference Information

This section includes decorator-style wallplate template dimensions for installation of the DTP3 T 101 D.

Decorator-Style Wallplate Template Dimensions

To create a template, use the dimensions shown on figure 23.

NOTE: Figure 23 is not full size or to scale. Do not scale up or print to use as a template. Full size templates are available online at www.extron.com.

Template for the 1-gang mounting bracket
2.45" (6.22 cm) 1.94" (4.93 cm) 4.28" (10.87 cm) 3.06" (7.78 cm) SURFACE CUT-OUT AREA FOR WALL MOUNT Recommended cut-out area for the installation surface. Top Panel

Figure 23. Decorator-style Wallplate Template Dimensions

Extron Warranty

Extron warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America, and Central America:

Extron

1230 South Lewis Street

Anaheim, CA 92805

U.S.A.

Asia:

Extron Asia Pte Ltd

135 Joo Seng Road, #04-01

PM Industrial Bldg.

Singapore 368363

Singapore

Japan:

Extron, Japan

Kyodo Building, 16

Ichibancho

Chiyoda-ku, Tokyo 102-0082

Japan

Europe:

Extron Europe

Hanzeboulevard 10

3825 PH Amersfoort

The Netherlands

China:

Extron China

686 Ronghua Road

Songjiang District

Shanghai 201611

China

Africa and Middle East:

Extron Middle East

Dubai Airport Free Zone

F13, PO Box 293666

United Arab Emirates, Dubai

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return Authorization) number. This will begin the repair process.

USA: 714.491.1500 or 800.633.9876 Asia:

65.6383.4400

Europe: 31.33.453.4040 or 800.3987.6673

Japan: 81.3.3511.7655

Africa and Middle East: 971.4.299.1800

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.

Extron makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.

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Product information

Brand : Extron

Model : DTP3 T 101 D

Category : Audio/video converter