HAE 100 4K Plus - Audio/video converter Extron - Free user manual and instructions
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| Product Type | Audio/Video Converter (HDMI to HDBaseT) |
| Model | HAE 100 4K Plus |
| Brand | Extron |
| Input | 1 x HDMI (type A female) |
| Output | 1 x HDBaseT (RJ45) or HDMI (loop-out) |
| Maximum Resolution | 4K@60Hz (4:4:4, 8-bit) |
| Audio Support | Digital PCM, Dolby Digital, DTS; analog stereo embedding/de-embedding |
| HDCP Version | 2.3 compliant |
| Power Supply | External 12V DC, 1A (included) |
| Power Consumption | 10W (max) |
| Dimensions (W x H x D) | 4.3 in x 1.7 in x 3.0 in (10.9 cm x 4.3 cm x 7.6 cm) |
| Weight | 0.9 lb (0.4 kg) |
| Housing Type | Metal enclosure with mounting flanges |
| Operating Temperature | 32 to 122°F (0 to 50°C) |
| EDID Management | Built-in EDID emulation and user-selectable modes |
| Audio Breakaway | Independent audio routing from video |
| Maintenance | Wipe with a soft, dry cloth; do not use liquids |
| Safety | Do not expose to rain or moisture; use only provided power supply |
| Spare Parts Available | Power supply, mounting brackets |
| Reparability | No user-serviceable parts; contact Extron support |
Frequently Asked Questions - HAE 100 4K Plus Extron
How do I connect the HAE 100 4K Plus?
Connect an HDMI source to the HDMI input, and an HDBaseT receiver to the RJ45 output using Cat5e/6 cable. Power the unit with the supplied 12V DC adapter.
Does it support 4K resolution?
Yes, it supports 4K@60Hz with 4:4:4 chroma sampling and 8-bit color depth.
Can I extract audio from HDMI?
Yes, the unit provides analog stereo audio output via a 3.5 mm jack. Audio can be independently routed from the video signal.
How do I update the firmware?
Firmware updates are performed using Extron PCS (Product Configuration Software) via USB. Connect the unit to a PC and follow the instructions in the manual.
What is HDCP and does this device support it?
HDCP (High-bandwidth Digital Content Protection) prevents unauthorized copying. The HAE 100 4K Plus is HDCP 2.3 compliant, ensuring compatibility with protected content.
Why is there no video output?
Check that the HDMI source is powered and the cable is secure. Ensure the EDID settings match the display. Power cycle the unit by unplugging and reconnecting the power supply.
What cable length is supported for HDBaseT?
With Cat6 cable, the maximum distance is 330 ft (100 m) at 4K. For Cat5e, distance may be reduced. Use shielded cable for best performance.
Can I use a third-party power supply?
Only use the supplied 12V DC power adapter. Using an incompatible adapter may damage the unit or cause safety hazards.
Is it compatible with older HDMI 1.4 devices?
Yes, the device is backward compatible with HDMI 1.4 sources and displays, but maximum resolution may be limited to 4K@30Hz.
How do I factory reset the device?
To reset, press and hold the front-panel button (if available) for 10 seconds, or use the Extron PCS software to restore default settings.
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USER MANUAL HAE 100 4K Plus Extron
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Product information
Brand : Extron
Model : HAE 100 4K Plus
Category : Audio/video converter