NAV 10SD 101 - Digital decoder Extron - Free user manual and instructions
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| Product Type | Digital Decoder (Scaling Decoder) |
| Model | NAV 10SD 101 |
| Brand | Extron |
| Dimensions (H x W x D) | 1 inch x 8.5 inches x 6.5 inches (2.5 cm x 21.6 cm x 16.5 cm) |
| Weight | Approximately 1.5 lbs (0.68 kg) |
| Power Supply | External Everlast power supply, input 100-240 VAC, 50-60 Hz; output 12 VDC, 1.7 A max |
| Video Input | HDMI 2.0, up to 4K @ 60 Hz with 4:4:4 chroma subsampling |
| Video Output | HDMI 2.0, up to 4K @ 60 Hz with 4:4:4 |
| Video Codec | Extron PURE3 (wavelet-based, low latency, visually lossless) |
| Audio Support | Embedded HDMI audio, analog stereo line-level, AES67 over IP |
| Network Interface | 1x 10G SFP+ fiber (NAV 10G port) |
| Control Ports | 1x RS-232/IR (3.5mm captive screw), 1x USB mini-B (front), 1x USB Type-C (rear, for service) |
| HDCP Compliance | HDCP 2.3 |
| Latency | Ultra-low (typically sub-frame) |
| Scaler | Advanced Extron Vector 4K scaling technology |
| Streaming Protocol | Multicast (IGMPv3), SRTP encryption |
| Screen Saver | Custom image, black, blue, or last frame |
| Mounting | Half-rack width, 1U height; tabletop, rack, or under-desk with optional kits |
| Operating Temperature | Up to 104°F (40°C) ambient |
| Safety | Class 1 laser product (fiber optic), FCC Class A, CE, UL listed |
| Warranty | 3 years parts and labor (power supply 7 years) |
| Cleaning | Wipe with dry cloth; do not use liquids or solvents |
| Repairability | Service by qualified Extron personnel only; no user-serviceable parts |
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USER MANUAL NAV 10SD 101 Extron
Safety Instructions • English

WARNING: This symbol, when used on the product, is intended to alert the user of the presence of uninsulated dangerous voltage within the product's enclosure that may present a risk of electric shock.
ATTENTION:
This symbol, ⚠️, when used on the product, is intended to f important operating and maintenance (servicing) instructions provided with the equipment.
For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website, www.extron.com.
All trademarks mentioned in this guide are the properties of their respective owners.
The following registered trademarks (*), registered service marks (SM), and trademarks (TM) are the property of RGB Systems, Inc. or Extron (see the current list of trademarks on the Terms of Use page at www.extron.com):
| Registered Trademarks ^® |
| Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, eLink, Flat Field, FlexOS, Glitch Free, Global Configurator, Global Scripter, GlobalViewer, Hideaway, HyperLane, IP Intercom, IP Link, Key Minder, LinkLicense, LockIt, MediaLink, MediaPort, NAV, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, Sharelink, Show Me, SoundField, SpeedMount, SpeedSwitch, StudioStation, System INTEGRATOR, TeamWork, TouchLink, V-Lock, VN-Matrix, VoiceLift, WallVault, WindoWall, XPA, XTP, XTP Systems, and ZipClip |
| Registered Service Mark ^SM : S3 Service Support Solutions |
| Trademarks ^TM |
| AAP, AFL (Accu-RATE Frame Lock), ADSP (Advanced Digital Sync Processing), AVEdge, CableCover, CDRS (Class D Ripple Suppression), Codec Connect, DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), Driver Configurator, DSP Configurator, DSVP (Digital Sync Validation Processing), EQIP, Everlast, FastBite, Flex55, FOX, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, SIS, Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, True4K, Vector ^TM 4K , WebShare, XTRA, and ZipCaddy |
FCC Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.
NOTE: For more information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide on the Extron website.
Battery
CAUTION: Risk of explosion — Do not replace the battery with an incorrect type. Dispose of used batteries according to the instructions.
Class 1 Laser Product
Any service to this product must be carried out by Extron and its qualified service personnel.
CAUTION: Using controls, making adjustments, or performing procedures in a manner other than what is specified herein may result in hazardous radiation exposure.
NOTE: For more information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the "Extron Safety and Regulatory Compliance Guide" on the Extron website. Complies with 21 CFR 1040.10 and 1040.11.
Conventions Used in this Guide
Notifications
The following notifications are used in this guide:

WARNING: Potential risk of severe injury or death.
CAUTION: Risk of minor personal injury.
NOTE: A note draws attention to important information.
Software Commands
Commands are written in the fonts shown here:
^AR Merge Scene,,0p1 scene 1,1^B 51^W^C.0
[01] R000400300004000080000600 [02] 35 [17] [03]
Esc X1 *X22 *X23 *X26 *X23 CE ←
NOTE: For commands and examples of computer or device responses used in this guide, the character “θ” is the number zero and “O” is the capital letter “o.”
Computer responses and directory paths that do not have variables are written in the font shown here:
Reply from 208.132.180.48: bytes=32 times=2ms TTL=32 C:\Program Files\Extron
Variables are written in slanted form as shown here:
ping xxx.xxx.xxx.xxx -t
SOH R Data STX Command ETB ETX
Selectable items, such as menu names, menu options, buttons, tabs, and field names are written in the font shown here:
From the File menu, select New. Click the OK button.
Specifications Availability
Product specifications are available on the Extron website, www.extron.com.
Extron Glossary of Terms
A glossary of terms is available at www.extron.com/technology/glossary.aspx.
Contents
Introduction 1
About this Guide....1
About the NAV System....2
About the Encoder ....2
About the Decoder ....3
System Interaction and Capabilities ....3
Installation and Basic Operation 6
Rear Panel Connections and Features......6
Connector and Cable Details....8
TP cable termination....8
HDMI connectors....9
Analog audio connectors....10
Control connector wiring....10
Front Panel Features....12
Startup and Basic Operation ....14
Power....14
Pairing Devices Manually ....14
System operation with a NAVigator....15
HTML Operation 18
Opening the Embedded HTML Pages ......18
Using the HTML Pages......21
Input Configuration Page 22
Audio pane....23
Output Configuration Page 24
Video pane 25
Audio pane....26
On Screen Display (OSD) pane 30
Scaler Settings page....32
Scaler pane 33
Ties Page 37
Current Output pane....38
Available Inputs pane 38
Tools Pages 39
Device Tools page....39
Diagnostic Tools page....45
Monitoring 46
Ethernet Extension Utilization pane (NAV 10SD 501 only)....47
USB Devices pane (NAV 10SD 501 only) ....48
Primary Controller pane ....48
General page....51
Networking page ....58
Control System 67
Secure Platform Device 67
Toolbelt....67
Secure Sockets Layer (SSL) Certificates .....68
Global Configurator Plus and Professional ......69
Global Scripter....70
SIS Operation.... 71
Secure Platform Device 71
Common symbol definitions....73
Command and Response Table for
Decoder Commands ....73
Command and Response Table for
IP-Specific SIS Commands....76
Troubleshooting....77
Alarms....77
Reference Information 80
Mounting the Decoder....80
Tabletop Use 80
Mounting kits....80
Download a Firmware or Software Package .....81
UL Rack-Mounting Guidelines ....81
Introduction
WARNING: This unit outputs continuous invisible light (Class 1 rated), which may be harmful to the eyes; use with caution.
- Do not look into the rear panel fiber optic cable connectors or into the fiber optic cables themselves.
- For additional safety, plug the attached dust caps into the optical transceivers when the fiber cable is unplugged.
This section contains the following topics:
- About this Guide
• About the NAV System - Features
About this Guide
This guide contains installation, configuration, and operating information for the following Extron decoders:
- NAV 10SD 501 Scaling Decoder — Receives HDMI video, audio, and RS-232 and IR communications via a managed 10G IP network using multicast streaming technology. Also supports USB and Ethernet extension.
• NAV 10SD 101 Scaling Decoder — Receives HDMI video, audio, and RS-232 and IR communications via a managed 10G IP network using multicast streaming technology.
NOTE: In this manual:
- The NAV 10SD 501 and NAV 10SD 101 are both referred to as a “decoder.” They are referenced by model name when differences exist.
- NAV decoders and encoders collectively are referred to as "endpoints."
Two versions of decoder are documented in this guide. They are categorized by the type of fiber optic cable, multimode (MM) or singlemode (SM), which defines the effective range of transmission:
- Multimode decoder — Long distance, up to 400 m (1312 feet)
- Singlemode decoder — Very long distance, up to 10 km (6.25 miles)
About the NAV System
The Extron NAV decoders and one or more compatible encoders form an AV distribution and switching matrix on an Internet Group Management Protocol (IGMP) Managed IP Network. The encoders are configured for low latency multicast streaming. The decoders are configured to join the assigned multicast group.
About the Encoder
- A NAV encoder encodes inputs from an HDMI video source, compresses them into a data stream, and streams the coded signal across an IP network using the Extron PURE3 Codec. PURE3 exceeds many of the performance characteristics of existing compression formats and provides exceptionally robust protection against network errors, making it ideal for quality-critical applications.
The data stream can include:
- HDCP-compliant HDMI video (which can include embedded digital audio [SMPTE 299M and SMPTE 272M-A]) at resolutions up to 4k @ 60 Hz
- Optional analog audio
• NAV 500 series streaming to NAV 500 series host only — USB 2.0 port control and data signals
• NAV 500 series encoder only — An Ethernet Extension port that allows communication to the same network
You can manage the endpoints using an Extron NAVigator System Manager (see figure 1). The base version of the NAVigator can control up to 16 endpoints. Available LinkLicense expansion options can accommodate up to 240 endpoints.

flowchart
graph TD
A["TLP Pro 1025M"] --> B["Control Network"]
B --> C["NAVigator"]
C --> D["Extron NAV 10E 101 #1"]
C --> E["Extron NAV 10E 101 #2"]
C --> F["Extron NAV 10E 101 #3"]
C --> G["Extron NAV 10E 101 #n"]
C --> H["Extron NAV 10SD 101 #1"]
C --> I["Extron NAV 10SD 101 #2"]
C --> J["Extron NAV 10SD 101 #3"]
C --> K["Extron NAV 10SD 101 #n"]
D --> L["AV Streaming Network"]
E --> L
F --> L
G --> L
H --> L
I --> L
J --> L
K --> L
Figure 1. Typical NAV Application
The streamed NAV signal is routed using a managed network switch and can be dedicated to a specific LAN. AV switching can be done via a control system by interfacing to the NAV decoder or the NAVigator.
NOTE: The encoder and decoder do not generate or respond to the RS-232 and IR communication signals.
About the Decoder
One or more compatible decoders, such as the NAV 10SD 501 or NAV 10SD 101, decode the data stream back into the original video and audio signal formats and output them locally.
System Interaction and Capabilities
Each encoder and decoder has an integrated web interface. All normal system configuration and control is via the web interface of the NAVigator. Using a computer on the same network and a standard web browser; such as Google Chrome™, Mozilla™ Firefox™, or Microsoft® Edge™; you can configure any encoder or decoder unit in the system.
The embedded audio can be transported as a 2-channel LPCM uncompressed stream. Audio can follow video to the same decoder or be broken away to a different endpoint.
A dedicated RS-232 port, a secure platform device (SPD), is available for distributing RS-232 data with the coded/ decoded video, such as for control of a projector.
The units are housed in 1-inch high, half-rack width metal enclosures that can be mounted in any standard 19-inch rack or under furniture with optional mounting kits.
The external 100 VAC to 240 VAC, 50-60 Hz power supply provides worldwide power compatibility.
Features
- Decodes video, audio, Ethernet, and USB (Ethernet and USB for NAV 10SD 501 only) signals from 10 Gbps fiber networks — Standard 10 Gbps Ethernet supports flexible system design and transmission over large distances to any location.
- Supports HDMI 2.0 at resolutions up to 4K/60 @ 4:4:4 — HDMI up to 4K @ 60 Hz (4096 x 2160) with full 4:4:4 chroma subsampling ensures accurate reproduction of source images.
- PURE3 Codec — Patented by Extron, the wavelet-based compression technology delivers high image quality with very low-latency at highly efficient bit rates. With its high immunity to network errors and built-in error concealment, PURE3 facilitates reliable, real-time delivery of visually lossless video over IP networks.
- PURE3 Intelligent Selective Streaming (ISS) — Intelligent Selective Streaming leverages low motion content to achieve extremely low bitrates while maintaining visually lossless performance.
- Interoperable with 1 Gbps NAV endpoints — 10 Gbps video can be readily decoded by 1 Gbps decoders for greater compatibility in mixed 1 Gbps/10 Gbps solutions.
- Ultra-low latency with high quality video — Decodes and scales professional-grade video with ultra-low latency using the unique wavelet-based Extron PURE3 codec, guaranteeing exceptional user experience and accurate reproduction of every detail.
- Advanced Extron Vector 4K scaling technology — Vector 4K scaling technology ensures critical-quality 4K imagery, with best in class image upscaling and downscaling, enhanced color accuracy, and picture detail.
- AES67 audio support — Supports the AES67 audio over IP standard, providing compatibility with Extron and third-party DSP processors.
- HDCP 2.3 compliant — Ensures display of content-protected media and interoperability with other HDCP-compliant devices.
- USB 2.0 extension (NAV 10SD 501 only) — Built-in USB 2.0 extension facilitates connection to peripheral USB devices over the same cable as video and audio. Ideal for KVM applications or remote connectivity for USB cameras or storage devices.
- Ethernet expansion (NAV 10SD 501 only) — Facilitates connection to peripheral Ethernet-enabled devices over the same cable as video and audio. Saves on cabling cost in installations with any remote devices requiring LAN connectivity.
- WindoWall Mode supports videowall applications — NAV scaling decoders support videowall applications using the Extron WindoWall processing, enabling a mix of full screen and image magnification across multiple displays. WindoWall presets provide a quick and easy way to manipulate the videowall canvas between different image arrangements.
- Customizable Screen Saver — Displays a user-supplied custom image, black screen, blue screen, or the last video frame when no active video signal or stream is present.
- Secure Real-Time Transport Protocol (SRTP) stream encryption — SRTP ensures encryption, message authentication, and data integrity for video and data streams.
- Priority Routing — Assign custom tags to the built-in decoder HTML pages of endpoints. Tags can be used to further classify endpoints, easily locate them on the network, or apply rules for routing with an Extron control system.
- 802.1X port-based Network Access Control — Supports 802.1X port-based authentication, requiring that all devices are approved before network access is granted.
- Certified FIPS 140-2 module — Extron cryptographic module meets NIST and CCS guidelines and is certified by CMVP to the FIPS 140-2 information processing standard in order to ensure protection of sensitive data.
• Active Directory support — Integrates with Microsoft Active Directory, simplifying user management, group authentication, and helping to maintain strong security policies.
- Error concealment — Offers high immunity to network errors, ensuring reliable transmission of high quality imagery with the ability to conceal errors even during incidents of heavy packet loss.
- Embedded web interface — Intuitive, user-friendly embedded web interface simplifies device configuration, setup, and system operation.
- EDID Minder automatically manages EDID communication between connected devices — EDID Minder ensures that all sources power up properly and reliably output content for display.
- Key Minder continuously verifies HDCP compliance for quick, reliable switching — Key Minder authenticates and maintains continuous HDCP encryption between input and output devices to ensure quick and reliable switching in professional AV environments, while enabling simultaneous distribution of a single source signal to one or more displays.
- HDCP Visual Confirmation — When HDCP-encrypted content is transmitted to a non-HDCP compliant display, a full-screen green signal is sent to the display for immediate visual confirmation that protected content cannot be viewed on that display.
- Supports analog and embedded HDMI audio signals — Directly interfaces with common AV source signals for compatibility with most audio devices.
- Integrates with Pro Series control systems for secure, user-friendly external control — Designed to integrate directly with Extron Pro Series control systems for secure, encrypted RS-232 and IR control of external devices without the need for additional control processors.
- Consumer Electronics Control (CEC) capability — CEC commands can be triggered to control displays or other AV devices connected over HDMI.
- Secure Platform Interface — Working natively with NAV systems, Extron Pro Series control systems offer flexible system management and matrix switching control via a Secure Platform Interface that encrypts all commands from control processor to endpoint. Together, NAV and Extron Pro Series control systems create the most secure and reliable Pro AV over IP solution on the market.
- Multicast filtering with IGMPv3 — Supports multicast filtering with IGMPv3 for lower bandwidth consumption. Enables use of standard network equipment.
- One-button endpoint identification — Identify endpoints with an ID button and indicator for quick discovery of units on a network, simplifying diagnostics and installation.
- External Extron Everlast power supply included — Provides worldwide power compatibility with high-demonstrated reliability and low power consumption.
• Extron Everlast Power Supply is covered by a 7-year parts and labor warranty - 1-inch (2.5 cm) high, half rack width metal enclosure — Compact, low profile enclosure for discreet placement and concealment.
- ZipClip 400 included — Enables quick and secure mounting to rack rails, tables, shelves, and lecterns.
Installation and Basic Operation
This section describes the installation and the operation of the NAV 10SD 501 and NAV 10SD 101 decoders, including:
- Mounting
• Rear Panel Connections and Features
• Front Panel Connection and Indicators - Operation
Mounting
If desired, mount the decoder in a rack (see Mounting the Decoder on page 80).
Rear Panel Connections and Features

flowchart
graph TD
A["POWER 12V 2.0 A MAX"] --> B["HDMI"]
B --> C["AUDIO L"]
C --> D["CONTROLLOU RS-232 IRR Tx Rx G S G"]
D --> E["RSB 2.0 5V/500 mA"]
E --> F["LAN NAV 10G"]
F --> G["EXT"]
G --> H["NAV 10D 501 RESET"]
I["POWER 12V 1.7 A MAX"] --> J["HDMI"]
J --> K["AUDIO L"]
K --> L["CONTROLLOU OUTPUT RS-232 I RR Tx Rx G S G"]
L --> M["LAN NAV 10G"]
M --> N["NAV 10SD 101 RESET"]
Figure 2. NAV 10SD 501 and NAV 10SD 101 Rear Panel Connectors
A NAV 10G port
B HDMI output port
© Audio output port
D Control port
USB 2.0 port (NAV 10SD 501 only)
F Extension port (NAV 10SD 501 only)
G RESET button and LED
Power connector
NAV 10G port (see figure 2 on page 6) — Connect to a LAN on which one or more encoders also reside for streaming and control.
WARNING: This unit outputs continuous invisible light (Class 1 rated), which may be harmful to the eyes; use with caution. Plug the attached dust cap into the optical transceiver when the fiber optic cable is unplugged.
- Ensure that you use the proper fiber cable for the NAV 10G port. Typically, singlemode fiber has a yellow jacket and multimode cable has an orange or aqua jacket.
-
The LAN fiber port LEDs indicate as follows:
-
Act (amber) LED — Indicates transmission of data packets on the RJ-45 connector. This LED blinks as the decoder communicates.
- Link (green) LED — Indicates that the decoder is properly connected to an Ethernet LAN. This LED lights steadily.
B HDMI output port — Connect an HDMI cable between this port and an HDMI display (see LockIt Lacing Brackets on page 9 to use the LockIt HDMI Cable Lacing Bracket to secure the connector to the decoder).
Audio output port — This 3.5 mm, 5-pole captive screw connector outputs the streamed, unamplified, line level analog audio. Connect an audio device, such as an audio amplifier or powered speakers (see Analog audio connector on page 10 to wire the connector).
D Control (RS-232/IR port) — Connect a 3.5 mm, 5-pole captive screw connector for bidirectional RS-232 and IR communication (see Control connector wiring on page 10 to wire the connector).
USB 2.0 port (NAV 10SD 501 only) — Connect a USB Type-C® cable from a USB host or a USB device (see LockIt Lacing Brackets to securely fasten the USB connector to the decoder).
NOTE: This connector is limited to supplying 500 mA in USB device mode.



F Extension port (NAV 10SD 501 only) — If desired, connect another networked device to this port. The port acts as a networked switch to the NAV 10G port (A).

NOTES:
- See TP cable termination on page 8 to properly wire the RJ-45 connector. The Extension port cannot provide PoE.
• The Ext RJ-45 port LEDs indicate as follows:
- Act (amber) LED — Indicates transmission of data packets on the RJ-45 connector. This LED blinks as the decoder communicates.
- Link (green) LED — Indicates that the decoder is properly connected to an Ethernet LAN. This LED lights steadily.

EXT
RESET button and LED (see figure 2 on page 6)— The Reset button initiates three levels of decoder reset. For the different reset levels, press and hold the button while the decoder is running or while you power up the decoder (see Reset Operations on page 16 for details).
Power connector — Plug the included external 12 VDC power supply into this 2-pole connector.
RESET


ATTENTION:
Connector and Cable Details
TP cable termination
The decoder NAV Ext port supports 1000Mbps (1000base T — Gigabit Ethernet), half-duplex and full-duplex Ethernet connections. It is vital that your Ethernet cable be the correct cable type and that it be properly terminated with the correct pinout. Ethernet links use Category (CAT) 5e or CAT 6, unshielded twisted pair (UTP) or shielded twisted pair (STP) cables, terminated with RJ-45 connectors. Ethernet cables are limited to a length of 328 feet (100 meters).
NOTES:
- A CAT 5e cabling infrastructure is the minimum acceptable to support a NAV system. Anything less is insufficient.
- Do not stretch or bend cables. Transmission errors can occur.
The Ethernet cable must be terminated as a patch (straight-through) cable and must be properly terminated in accordance with the TIA/EIA T568-B wiring standard (see figure 3).

Figure 3. RJ-45 Connector and Pinout Table
HDMI connectors
HDMI signals for 4K video run at a very high frequency and are especially prone to errors caused by bad video connections, too many adapters, or excessive cable length. To avoid the loss of an image or jitter, follow these guidelines:
- Do not exceed 12 feet (3.6 meters) on the input of the encoder or the output of the networked decoder.
- Use only a cable designed for HDMI signals.
- Limit or avoid the use of adapters.
- Use only cables specifically intended for HDMI or DVI signals. Use of non-HDMI or non-DVI cables or modified cables can result in a missing video output.
Lockit Lacing Brackets
To securely fasten an HDMI or USB cable to a device:
- Plug the rear panel HDMI or USB (NAV 10SD 501 only) cable into the panel connection (see figure 4, ①).

Figure 4. Installing the LockIt Lacing Bracket
- Loosen the connection mounting screw from the panel enough to allow the Locklt lacing bracket to be placed over it (2). The screw does not have to be removed.
- Place the Locklt lacing bracket on the screw and against the connector, then tighten the screw to secure the bracket (③).
ATTENTION:
- Do not overtighten the HDMI connector mounting screw. The shield to which it fastens is very thin and can easily be stripped.
-
Ne serrez pas trop la vis de montage du connecteur HDMI. Le blindage auquel elle est attachée est très fin et peut facilement être dénudé.
-
Loosely place the included tie wrap around the HDMI connector and the LockIt lacing bracket as shown (4).
- While holding the connector securely against the lacing bracket, use pliers or similar tools to tighten the tie wrap, then remove any excess length (⑤).
Analog audio connectors
See figure 5 to wire a connector for the appropriate output type. Connectors are included with the decoder, but you must supply the audio cable. Use the supplied tie-wrap to strap the cable to the extended tail of the connector.

Figure 5. Captive Screw Connector Wiring for Audio Outputs
ATTENTION:
- For unbalanced audio, connect the sleeves to the ground contact. DO NOT connect the sleeves to the negative (-) contacts.
- Pour l'audio asymétrique, connectez les manchons au contact au sol. NE PAS connecter les manchons aux contacts négatifs (-).
NOTES:
- The length of exposed wires is important. The ideal length is 3/16 inch (5 mm).
- If the stripped section of wire is longer than 3/16 inch, the exposed wires may touch, causing a short circuit.
- If the stripped section of wire is shorter than 3/16 inch, wires can be easily pulled out even if tightly fastened by the captive screws.
- Do not tin the wires before installing them in the connector. Tinned wires are not as secure in the connector and could be pulled out.
A balanced stereo audio connector consists of a tip, ring, and sleeve. An unbalanced mono audio connector consists of a tip and sleeve. When you are making connections for the units from existing audio cables, see the drawing at right to identify the tip, ring, and sleeve parts of the connector. The ring, tip, and sleeve wires are also shown on the captive screw audio connector diagram, figure 5.

Control connector wiring
Figure 6 shows how to wire the Control (RS-232 and IR) connector.

Figure 6. Control Connector Wiring
NOTES:
- The RS-232 Tx and Rx line pair must cross once between this connector and the destination.
- The length and preparation of exposed wires is important (see the audio connector NOTES above for details).
Power supply wiring
Figure 7 shows how to wire the connector. Use the supplied tie-wrap to strap the power cord to the extended tail of the connector.

Figure 7. Power Connector Wiring
CAUTION:
ATTENTION :
- The DC output cables must be kept separate from each other while the power supply is plugged in. Remove power before wiring.
- Les câbles de sortie CC doivent être séparés les uns des autres tant que la source d'alimentation est branchée. Coupez l'alimentation avant d'effectuer les raccordements.
-
The length of exposed wires is critical. The ideal length is 3/16 inch (5 mm).
-
Any longer and the exposed wires may touch, causing a short circuit.
- Any shorter and the wires can be easily pulled out even if tightly fastened by the captive screws.
To verify the polarity before connection, plug in the power supply with no load and check the output with a voltmeter.
Front Panel Features

flowchart
graph TD
A["Extron"] --> B["Config"]
B --> C["Video"]
B --> D["Audio"]
B --> E["HDCP"]
B --> F["USB"]
C --> G["NAV"]
D --> H["UNICIP"]
E --> I["UNICIP"]
F --> J["UNICIP"]
G --> K["VIDEO"]
G --> L["AUDIO"]
H --> M["HDMI"]
H --> N["ANALOG"]
I --> O["HOST"]
I --> P["ACTIVE"]
J --> Q["UNICIP"]
K --> R["UNICIP"]
L --> S["UNICIP"]
M --> T["UNICIP"]
N --> U["UNICIP"]
O --> V["UNICIP"]
P --> W["UNICIP"]
Q --> X["LAN"]
R --> Y["LAN"]
S --> Z["LAN"]
T --> AA["LAN"]
U --> AB["LAN"]
V --> AC["LAN"]
W --> AD["LAN"]
X --> AE["LAN"]
Y --> AF["LAN"]
Z --> AG["LAN"]
AA --> AH["LAN"]
AB --> AI["LAN"]
AC --> AJ["LAN"]
AD --> AK["LAN"]
AE --> AL["LAN"]
AF --> AM["LAN"]
AG --> AN["LAN"]
AH --> AO["LAN"]
AI --> AP["LAN"]
AJ --> AQ["LAN"]
AK --> AR["LAN"]
AL --> AS["LAN"]
AM --> AT["LAN"]
AN --> AU["LAN"]
AO --> AV["LAN"]
AP --> AW["LAN"]
AQ --> AX["LAN"]
AR --> AY["LAN"]
AS --> AZ["LAN"]
AT --> BA["LAN"]
AU --> BB["LAN"]
AV --> BC["LAN"]
AW --> BD["LAN"]
AX --> BE["LAN"]
AY --> BF["LAN"]
Figure 8. Decoder Front Panel Features
Power LED USB LEDs (NAV 10SD 501 only)
B Configuration port F LAN LEDs
C NAV LEDs (see page 13) G ID button and LED
Audio LEDs
A Power LED — Indicates power and startup status, as follows:
- Blinking — The unit is receiving power and is booting up.
- Lit — The unit is receiving power and is operational.
B Configuration port — This USB mini-B port (USB 2.0) can be used to configure the decoder and to update firmware.
© NAV LEDs (see figure 8 on page 12)
• Video LED — Indicates the status of the input video stream.
- Lit steadily— The unit is decoding the video input stream.
- Blinking — The unit is decoding the video input stream, but network errors are present that affect the image.
- HDCP LED — The video input stream is HDCP encrypted.
- Audio LED — Indicates the status of the input audio stream.
- Lit steadily— The unit is decoding the audio input stream.
- Blinking — The unit is decoding the audio input stream, but network errors are present or the audio stream of the tied encoder is disabled.
• USB LED (NAV 10SD 501 only) — Indicates status of the USB stream.
- Lit steadily - The decoder is actively receiving and sending a NAV USB stream.
- Blinking — The decoder is unable to establish a NAV USB stream.
- Unlit — The decoder is not actively sending and receiving a NAV USB stream.
Audio LEDs
- HDMI Audio LED — Indicates the status of the HDMI audio output.
- Lit steadily—HDMI audio output is being output on the HDMI port (see B on page 7).
- Unlit — HDMI audio is muted.
- Analog Audio LED — Indicates the status of the analog audio output.
- Lit steadily— HDMI audio output is being output on the audio port (see © on page 7).
- Unlit — Analog audio is muted.
USB LEDs (NAV 10SD 501 only) — Indicate the mode and status of the rear panel USB port, as follows:
- Host LED
- Lit steadily – The decoder is in USB host mode.
- Unlit – The decoder is in USB device mode, the default condition.
• Active LED
- Lit steadily – A USB device or host is connected to the rear panel USB port.
- Blinking – A USB device or hub is connected to the decoder and is attempting to draw more power than the USB port can supply.
- Unlit – No host or USB device is connected to the rear panel USB port.
F LAN LEDs (see figure 8 on page 12)— Indicate the status of the network connection, as follows:
- NAV LED (NAV 10SD 501) or LAN LED (NAV 10SD 101) — Indicates the NAV network connection status.
- Link LED — Lit steadily indicates that a network link is established. Blinking indicates a link speed less than 10G.
- Act LED — Blinking indicates network traffic. The blink rate corresponds to activity.
- Ext LED (NAV 10SD 501 only) — Indicates the Ethernet Extension status.
- Link LED — Lit steadily indicates that a network link is established. Blinking indicates a link speed less than 1 Gbps.
- Act LED — Blinking indicates network traffic. The blink rate corresponds to activity.
ID button and LED — The recessed ID button, when pressed, identifies the decoder to other network units and to the embedded HTML pages (see "Pairing Devices Manually"). The LED blinks when the decoder is in pairing mode and lights steadily when it is paired or device identification is selected from the decoder or NAVigator HTML page.
NOTE: The ID button triggers the status on-screen display (OSD), which shows on the HDMI Output port (see B on page 7).
Startup and Basic Operation
Power
When power is applied via the power connector (see H on page 8), the decoder runs a series of self-tests that blink the front panel Power LED and all other indicators. The decoder then boots the NAV operating system. It can take approximately 45 seconds for self-test and system startup to complete. When the process is complete, the Power LED lights steadily.
NOTE: The decoder is NOT operational until the boot process is complete (the Power LED is lit steadily).
Pairing Devices Manually
Pair devices as follows:
- Use an Extron Tweeker or other small screwdriver to press and hold the encoder front panel ID button for approximately 3 seconds, until the ID LED blinks. The encoder enters pairing mode.
- One at a time, use a Tweeker or other small screwdriver to press and hold the decoder front panel ID button for approximately 3 seconds, until the ID LED blinks. Release the ID button. The decoder is now paired to the encoder.
- Repeat step 2 for each decoder.
- Use a Tweeker or other small screwdriver to press and release the encoder front panel ID button. The encoder exits pairing mode.
- Repeat steps 1 through 4 to pair decoders to other encoders.
NOTE: Units can be paired manually via the ID button, but they cannot be unpaired manually. To unpair units, use the embedded HTML pages (see Ties Page on page 37) or a connected NAVigator (see the NAVigator User Guide, available at www.extron.com).

Operation
After the encoder, all decoders, and their connected devices are fully booted up and operational (the Power LED on each unit is lit steadily) and the devices are paired, the system is fully operational. If any problems are encountered, ensure all cables are routed and connected properly.
System operation with a NAVigator
Your NAV system must include an Extron NAVigator, a system manager that configures and controls the AV streaming system. The NAVigator allows you to make changes to multiple endpoints in the system from a central location, simplifying operations such as making ties or bulk configuration.
The base version of the NAVigator can support up to 16 endpoints by default, but if a LinkLicense is installed, support can be expanded to up to 240 endpoints, depending on the LinkLicense.
See the NAVigator User Guide, available at www.extron.com for details.
Configuration and other operations
Configuration and more complex operation of the system is accomplished via embedded web pages (see HTML Operation, beginning on page 18) or Extron Toolbelt. Simple Instruction Set (SIS) commands (see SIS Operation, starting on page 71) cannot be issued directly to the decoder, but are issued via an Extron control system on the AV network using a process known as “encapsulation” (see the NAVigator User Guide, available at www.extron.com for details).
Reset Operations
The rear panel RESET button (see G on page 14) initiates three levels of resets (numbered 1, 4, and 5 for comparison with an Extron IPL product). The RESET button is recessed, so use a pointed stylus, ballpoint pen, or small screwdriver to access it.
See the table below for a summary of the modes.
ATTENTION:
- The reset modes listed in the table are separate functions, not a continuation from mode 1 to mode 5.
- The modes listed close all open IP and other connections and close all sockets.
| Reset Mode Comparison and Summary | |||
| Mode | Activation Result Purpose and | Notes | |
| 1Hardware reset | Hold down the recessed RESET button while applying power to the unit.NOTE: After a mode 1 reset, update the unit firmware to the latest version. Do not operate the firmware version that results from the mode 1 reset. If you want to use the factory default firmware, upload that version again (seeFIRMWARE tabon page 42 for details on uploading firmware). | The unit reverts to the factory default firmware. All user files and settings, such as IP settings, are maintained.NOTE: If you do not want to update firmware, or you performed a mode 1 reset by mistake, cycle power to the unit to return to the firmware version that was running before the mode 1 reset (seeAbout Pageon page 66 to find the firmware version). | Use mode 1 to return the unit to the factory default firmware version if incompatibility issues arise with user-loaded firmware. |
| 4Reset IP settings | Hold the RESET button for approximately 6 seconds, until the Reset LED blinks twice (once at 3 seconds and again at 6 seconds). Then momentarily press RESET within 1 second. | Resets all the IP settings without affecting the device configuration. Mode 4:Enables ARP capability.Sets the IP address, subnet address, gateway address, and port mapping to the factory default.Sets the Multicast IP, stream number and device name to the factory default.Turns DHCP on.The Reset LED blinks three times in succession during the reset. | Mode 4 enables you to set IP address information using ARP and the MAC address. |
| 5Factory reset | Hold the RESET button for approximately 9 seconds, until the Reset LED blinks three times (once at 3 seconds, again at 6 seconds, and then again at 9 seconds). Then momentarily press RESET within 1 second.NOTE: Mode 5 reset reverts the factory-configured username to adminand password toextron. | Mode 5 performs a complete reset to factory defaults (with the exception of the firmware):Does everything mode 4 does.Resets all settings with the exception of factory firmware.Resets all IP options.Removes all files from the unit.Removes the initial serial number passwords and sets them toextron.The reset LED blinks four times in succession during the reset. | Mode 5 is for starting over with configuration and uploading or to replace events. Same as theEscZQQQSIS command on page 74. |
Performing Mode 4 and 5 Resets
Perform resets of the unit as follows (see figure 9):
-
Use a small screwdriver to press and hold the rear panel RESET button until the rear panel Reset LED blinks either:
-
Two times, for an IP settings reset
• Three times for an absolute (factory) reset

flowchart
graph LR
A["IP Settings Reset (Mode 4)"] --> B["Press and hold the Reset button. RESET"]
B --> C["6 seconds"]
C --> D["Reset LED blinks twice."]
D --> E["Release, then immediately press and release again."]
F["Factory Reset (Mode 5)"] --> G["Press and hold the Reset button. RESET"]
G --> H["9 seconds"]
H --> I["Reset LED blinks three times."]
I --> J["Release, then immediately press and release again."]
Figure 9. Resets
- Release the RESET button and then immediately press and release the RESET button again. Nothing happens if you do not momentarily RESET within 1 second.
HTML Operation
This section introduces using the built-in HTML pages to configure and operate the NAV 10SD 501 and NAV 10SD 101 decoders, including:
- Opening the Embedded HTML Pages
• Using the HTML Pages
The decoder can be controlled and operated through either the front panel Configuration (USB) port (see figure 8, B on page 12) or the rear panel NAV 10G port (see figure 2, A on page 6). The Configuration port uses IP over USB technology. The factory-embedded HTML pages are always available and cannot be erased or overwritten.
Opening the Embedded HTML Pages
Access the decoder using HTML pages as follows:
- Start the web browser.
NOTE:
- Extron recommends the following browsers to fully support the NAV system:
- Google Chrome — All screen images in this guide use Chrome
- Mozilla Firefox
- Microsoft Edge
-
The network must be properly configured for multicasting (IGMP). Failure to do so may result in degraded performance.
-
Click in the Address field of the browser and enter the IP address.
NOTES:
- For the NAV 10G port, if the unit does not receive an IP address from the DHCP server, it self-assigns a Link Local IP address in the range 169.254.X.X.
- Default settings:
| Port DHCP IP | address | Subnet mask | |
| Config (USB)* 203.0.113.22 | |||
| NAV 10G (fiber) On | |||
* For the Config port, the address for IP over USB CANNOT be changed.
- If you use IP over USB, Extron recommends waiting a minute after plugging in the cable for your PC to identify the USB connection as a valid Ethernet port.
- Press the keyboard
key.
NOTES:
- If you do not have the appropriate SSL Certificate, the browser displays a privacy notification (see figure 10). Continue to the login dialog box as follows:
- Click Advanced (①). The button changes to Hide Advanced and explanatory text and a link appear below the button.

Figure 10. Privacy Notification
- Click Proceed to
(unsafe) (②).
- Your IT department can provide an uploadable SSL Certificate (see Toolbelt on page 67). Once the certificate is loaded, the notification does not occur.
The browser opens to the Login dialog box (see figure 11).

Figure 11. Login Dialog Box
- Enter the Username (see figure 11, ①) and Password (②) and click Sign In (③). The browser opens the embedded decoder web pages (see figure 12 on page 20).
NOTES:
- The factory configured passwords for all accounts on this device have been set to the device serial number. In the event of a complete system reset, the passwords revert to the default.
- The default username is admin and the default password is extron.
- Passwords are case sensitive.
NOTE: The HTML page may open with any of the panels (items ② through ⑧ below) selected.

Figure 12. Home Page
See figure 12 and the detailed descriptions in Using the HTML Pages on page 21.
① Menu icon
9 Information indicator
② INPUT CONFIGURATION link
10 Mutes panel
③ OUTPUT CONFIGURATION link
11 Stream Status indicator
④ SCALER SETTINGS link
12 ID button
⑤ TIES link
13 admin link
⑥ TOOLS link
14 Name banner
7 MONITORING link
15 About link
⑧ SETTINGS link
Using the HTML Pages
See figure 12 on page 20 and the following sections for detailed descriptions of the following pages or functions:
① Menu icon — Toggles to hide or show the links pane (items ② through ⑧).
② INPUT CONFIGURATION link — Opens a page that provides configuration information on the audio portion of the streaming input and the ability to change an input value (see Input Configuration Page on page 22).
③ OUTPUT CONFIGURATION link — Opens a page that provides output configuration information and the ability to change some output values (see Output Configuration Page on page 24).
4 SCALER SETTINGS link — Opens a page that provides scaler and preset information and the ability to select scaler values and to save presets (see Scaler Settings Page on page 32).
⑤ TIES link — Opens a page that displays the status of the current output of the decoder and the available inputs (encoder streams) (see Ties Page on page 37).
⑥ TOOLS link — Opens two pages that provide decoder and diagnostic tools (see Tools Pages on page 39).
7 MONITORING link — Opens a page that shows device status information (see Monitoring Page on page 46).
⑧ SETTINGS link — Opens a page that provides access to many device settings (see Settings Pages on page 51).
9 Information indicator — Pops up a dialog box that displays the format, resolution, and rate of the input and output. Click anywhere outside the dialog box to close the box.
Input Format
1920×1080@60Hz
Video Signal: HDMI | HDCP:
Output Format
1920×1080@60Hz
Video Signal: HDMI | HDCP:

MUTES:
AUDIO □ VIDEO □ SYNC
10 Mutes panel — Select (click) Audio, Video, or Sync to toggle the mute on (do not output) and off (output) for the associated plane.
11 Stream Status indicator — Displays the AV stream input status of the decoder, active ( ), not active ( ), or error ( ).
12 ID button — Click to show the Status OSD on the HDMI Output port (see B on page 7) and light the front panel ID LED (see F on page 12).
13 admin link — Click to display the Sign Out button. Click Sign Out to log out of the decoder HTML pages.
admin
NOTES:
- The log in to the HTML pages automatically times out after 30 minutes of user inactivity.
- Signing out is disabled when the decoder is accessed via proxy from the NAVigator (see the NOTES on page 38).

Sign Out
14 Name banner — Displays the model name and hostname.
15 About link — Opens a page that provides information about the decoder (see About Page on page 66).
Input Configuration Page
Access the Input Configuration page (see figure 13) by clicking the link on the left side of the browser (①). The browser displays the Input Configuration panel (②).

Figure 13. Input Configuration Page
The Input Configuration page consists of a read-only Audio pane (③) that displays the status of the audio portion of the streaming input to the decoder.
The audio settings are accessible to change from the Audio pane by clicking the EDIT button (4) in the appropriate pane. The Audio pane opens (see Audio pane on page 23).
Audio pane
See figure 14. If you change any setting in the Audio Input Configuration dialog box (① through ③), the SAVE button (④) becomes selectable. Click SAVE to take changes or CANCEL (⑤) to abandon them. Clicking either button closes the dialog box.
Audio Input Configuration

Figure 14. Audio Input Configuration Dialog Box and Selection Process
① NAV Audio — Click to enable and disable NAV Audio. NAV audio is the default encrypted audio signal.
② AES67 — Click to enable and disable AES67. AES67 is a standards-based audio over IP signal that allows the decoder to receive an audio stream from a non-NAV device, such as the Extron DMP 128.
③ PTP (Precision Time Protocol) Domain ID — Click in the PTP Domain ID field and edit it as desired or click + or ⊖ to increment or decrement the PTP Domain ID. If you change the value, the unit re-synchronizes its internal audio time clock to the domain of the newly entered value.
NOTE: PTP Domain is an integer value used with AES67 to logically group PTP clocks on a network. This synchronizes their clocks to eliminate latency between the audio signals. Endpoints can only synchronize to other devices in the same domain and devices outside the domain are ignored.
- If you enter a value above the valid range, such as 128, the software automatically drops the value to 127.
- If you enter a valid, but incorrect, domain, the encoder syncs to the new domain clocks and there is a potential for interrupted audio.
Output Configuration Page
Access the Output Configuration page (see figure 15) by clicking the link on the left side of the browser (①). The browser displays the Output Configuration panel (②).

Figure 15. Output Configuration Page
The Output Configuration page (see figure 15 on page 24) consists of five panes, Video (③), Audio (④), Test Pattern (⑤), Screen Saver (⑥), and On Screen Display (OSD) (⑦) that display the status of the output signal.
Each pane has settings that can be changed by clicking the EDIT button (8) in the appropriate pane. The selected dialog box opens (see "Video pane," Audio pane on page 26, Test Pattern pane on page 27, Screen Saver pane on page 27, and On Screen Display (OSD) pane on page 30).
Video pane
See figure 16. If you change any of the settings in the Video dialog box (① through ④), the SAVE button (⑤) becomes selectable. Click SAVE to take changes or CANCEL (⑥) to abandon them. Clicking either button closes the dialog box.

Figure 16. Video Output Configuration Dialog Box
① HDCP Mode — Click the drop-down list to select between the following two output modes for the HDMI Output port (see B on page 7).
| HDCP ModeFollow Input |
| Follow InputAlways Encrypt |
- Follow Input — The decoder follows the streamed HDCP encryption status.
- Always Encrypt — The decoder outputs HDCP encryption regardless of the content.
NOTE: Follow Input mimics the HDCP encryption state of the connected source. Alway Encrypt maintains the HDCP encrypted state with the output sink device to improve system switching performance.
② Video Output — Click the drop-down list to select among the various output formats and colorspace for the HDMI Output port (B). The table below shows the available formats.
| Format Format | |
| Auto (based on the EDID of the sink [default]) | HDMI YUV 444 Full |
| DVI RGB 444 HDMI YUV | 444 Limited |
| HDMI RGB 444 Full HDMI YUV | 422 Full |
| HDMI RGB 444 Limited HDMI | YUV 422 Limited |
| Video OutputDVI RGB 444 |
| Auto |
| DVI RGB 444 |
| HDMI RGB 444 FULL |
| HDMI RGB 444 LIMITED |
| HDMI YUV 444 FULL |
③ Color Bit Depth (see figure 16 on page 25) — Click the drop-down list to select between the following two output formats for the HDMI Output port (see B on page 7).
- Auto — Adjusts color bit depth based on the display EDID (10 bit or 8 bit) (default).
• Force 8-Bit — Always uses 8 bit output.
| Color Bit DepthAuto |
| Auto |
| Force 8-Bit |
④ HDCP Notification — Click to toggle HDCP Notification on and off. This selection lets you select what is displayed on the HDMI output when the input signal contains HDCP-protected content and the output is a non-HDCP sink.
When HDCP Notification is checked, a green screen is generated to clearly indicate an HDCP issue has been encountered. When HDCP Notification is unchecked, a black screen is generated to discretely show there is an HDCP issue.
This feature has no effect on the functionality of HDCP. Extron recommends leaving HDCP Notification enabled to easily know when a HDCP issue has occurred.
Audio pane
See figure 17. If you change any of the settings in the Audio dialog box (① and ②), the SAVE button (③) becomes selectable. Click SAVE to take changes or CANCEL (④) to abandon them. Clicking either button closes the dialog box.

Figure 17. Audio Dialog Box
① Audio Volume — Set the Audio Volume in one of three ways:
- Click and drag the fader control.
- Click the and buttons.
- Directly type a rate into the field.
② Allow Audio Only — Click to toggle Audio Only on and off.
NOTES:
- Audio Only sends a black video signal and sync to the attached display to prevent it from going into a standby state. This allows audio to continue to be played using the internal speakers of the display when there is no video.
- Allow Audio Only must be disabled to use the NAV screen saver (see On Screen Display (OSD) pane on page 30).
Test Pattern pane
See figure 18. If you change the test pattern setting (①), the SAVE button (②) becomes selectable. Click SAVE to take change or CANCEL (③) to abandon it. Clicking either button closes the dialog box.

Figure 19. Test Patterns
Screen Saver pane
This pane shows the options for the screen saver on the HDMI output (see ☐ on page 7) and streamed outputs. If you change any setting, either directly or by clicking RESET (see figure 20, ☑), the SAVE button (☐) becomes selectable. Click SAVE to take change or CANCEL (☐) to abandon the changes. Clicking either button closes the dialog box.

Figure 20. Screen Saver Configuration Pane
① Screen Saver Mute — Click to toggle the Screen Saver Mute on (muted) and off (unmuted) for the HDMI output (see B) and streamed outputs. This control sets whether the screen immediately enters low power mode (Screen Saver Mute is off) upon loss of sync or displays the user-entered background image (see Background Image, ③) for a period of time set by the Screen Saver Duration setting, ②.
NOTE: Allow Audio Only (see Allow Audio only, ②, on page 26) must be disabled to use a screen saver.
② Screen Saver Duration (available when Screen Saver Mute is Enabled, see figure 20, ② on page 27) — Click in the Duration field and edit it as desired or click for to increment or decrement the delay (in seconds) of how long the screen saver stays active and streaming, before muting sync to a display. The valid range is from 1 to 500 (seconds) or 501 Always on.
When Screen Saver Mute is unchecked (1), the duration automatically becomes 501 Always on.
After the duration expires, the decoder drops the active sync, allowing the monitor to turn off or enter low power mode.
3 Background Image — Click the drop-down list to select among the images to display as the screen saver. Retain Last Frame displays the last frame of input data before the OSD was activated. Black Screen shows a black screen. Blue Screen shows a blue screen. Default Image (Extron) displays the Extron logo. Custom Image displays an image of your choosing.
NOTES:
- To be available for selection, the custom image must be manually uploaded into the endpoint (see "Upload a custom image" below).
- If you have not already uploaded an image, the pane displays the SELECT FILE button.
- If you select the blue screen as the screen saver, the blue screen itself streams to the decoder, but any enabled OSD does not. The OSD does output on the encoder HDMI output (see B on page 7).
| Background Image Default Image (Extron) |
| Black Screen |
| Blue Screen |
| Retain Last Frame |
| Default Image (Extron) |
| Custom Image |
Custom Image
SELECT FILE
Upload a custom image
You can upload a custom image to use for the screen saver background as follows:
NOTES:
- A valid custom image must be in the .png file format with a maximum size of 4K (4096 x 2160).
-
The custom image may be cropped but cannot be scaled. For example: if you upload a 1080p image and the output is 4K, you will see black borders.
-
On the editable Screen Saver Configuration pane (see figure 20 on page 27), click the Background Image drop-down list and select Custom Image (see figure 21, ①). If you have not already uploaded an image, the pane displays the SELECT FILE button (②).

Figure 21. Upload a Custom Image, Steps 1 and 2
- Click SELECT FILE (figure 21, ② on page 28).
An Open dialog box opens (see figure 22).

Figure 22. Open Dialog Box
-
Navigate to the folder where the image file is saved (see figure 22, ①). Select the file.
-
Click Open (2).
The Screensaver pane reports that it is uploading the image (①, at right) and then reports that it is the custom image (renamed user_image.png) (②).
NOTE: Click × (A) to delete the image. This action is necessary to replace the custom image.

On Screen Display (OSD) pane
This pane shows the options for the OSD and screen saver on the HDMI output (see B on page 7) and streamed outputs. If you change any setting, either directly or by clicking RESET (see figure 23, ⑦), the SAVE button (⑤) becomes selectable. Click SAVE to take change or CANCEL (⑥) to abandon the changes. Clicking either button closes the dialog box.

Figure 23. OSD Configuration Pane
① OSD Type — Click the drop-down list to select among the OSD options for display (see figure 24 on page 31 for typical on-screen displays).
- Input OSD — Input connection details that can alert users of an input change
• Status OSD — General decoder details - Custom — User specified to indicate information pertinent to the application, such as source or security
- Disabled — No OSD
| OSD TypeInput OSD |
| Input OSD |
| Status OSD |
| Custom |
| Disabled |
NOTE: When Input OSD, Status OSD, or Custom is selected, OSD Duration appears below OSD Type (see ③) on page 31.
② OSD Location (Available only when Custom is selected [1]) —
| OSD LocationTop Left |
| Top Left |
| Top Right |
| Bottom Left |
| Bottom Right |
Click the drop-down list to select among the OSD location options.


| Extron | NAV 10SD 501 |
| Host Name | NAV-10SD-501-1B-67-61 |
| Output Number | 2082 |
| IP Address | 192.168.1.224 |
| MAC Address | 00-05-A6-1B-67-61 |
| Model | NAV 10SD 501 |
| Serial Number | A27YE3N |
| Firmware | FW: 1.00.0018-b100 |
| NAV Output | |
| Video Stream | NAV-10E-501 |
| Audio Stream | NAV-10E-501 |
| AES67 Stream | Disconnected |
| * USB | |
| * USB Stream | NAV-10E-501 |
| Ihout 1920x1080@60Hz | Output 1920x1080@60Hz |
Typical Status Display
* NAV 10SD 501 only
Figure 24. Typical On-Screen Displays
③ OSD Duration (available only when OSD Type is NOT Disabled
- 500 +
[see 1 on page 28] — Click in the Duration field and edit it as desired or click for to increment or decrement the delay (in seconds) the screen saver stays active and streaming, before muting sync to a display. The valid range is from 1 to 500 (seconds) or 501 Always on.
When Screen Saver Mute is unchecked (1, on page 27), the duration automatically becomes 501 Always on.
After the duration expires, the decoder drops the active sync, allowing the monitor to turn off or enter low power mode.
④ Custom Line 1 and 2 available only when OSD Type Custom is selected [see ① on page 30]) — Click in the either Custom Line field and type in the custom information of your choice. Delete all text to clear a custom line.
NOTE: A valid custom line entry meets the following requirements:
• The length is up to 64 characters.
- All alphanumeric characters and ASCII symbols are permitted except | (pipe).
- The custom line cannot start with a space.
Scaler Settings page
Access the Scaler Settings page (see figure 25) by clicking the link on the left side of the browser (①). The browser displays the Scaler Settings panel (②).

Figure 25. Scaler Settings Page
The Scaler Settings page consists of two panes:
- Scaler ( ③) shows the current scaler settings. This pane has settings that can be changed by clicking the EDIT button (⑤). An editable scaler pane opens (see Scaler pane and figure 26 on page 33).
- Presets ( ④) shows existing presets and allows you to recall, rename, and delete presets (see Preset pane on page 36). To recall a preset, click it (⑥) and click RECALL (⑦).
Scaler pane
If you change any of the Scaler pane variables (figure 26, 1 through 13), the SAVE button (15) becomes selectable. Click SAVE to take change or CANCEL (16) to abandon it. Clicking either button closes the dialog box.

scatter
| Parameter | Value | |---------------------|-----------| | Output Resolution | 11111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111110000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 | | Aspect Ratio | 3333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333 | | Horizontal Position | 44444444444444444444444444444444444444444444444444444444444444444444444444444444444444444 | | Vertical Position | 555555555555555555555555555555555555555555555555555555555555555555555555555555555555 | | Brightness | 86666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666 | | Contrast | 99999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999998 | | Auto Memory | 12222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222 | | Scale Output Configuration | 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15Figure 26. Scaler Output Configuration Dialog Box
① Output Resolution (see below)
② Output Rate
③ Aspect Ratio
4 Horizontal Position
⑤ Vertical Position
6 Horizontal Size
7 Vertical Size
8 Brightness
9 Contrast
10 Detail
11 Auto Memory Enable
12 Image Reset
13 Reset All
14 SAVE AS PRESET button
15 SAVE button (see above)
16 CANCEL button (see above)
① Output Resolution — Click the drop-down list to select among available output resolutions. See the table on page 34 for valid resolution and rate combinations; invalid combinations of resolution and rate are not available.
② Output Rate — Click the drop-down list to select among available output rates. See the table for valid resolution and rate combinations; invalid combinations of resolution and rate are not available.
③ Aspect Ratio — Click the Aspect Ratio drop-down list to select between Follow (no scaling, maintain the aspect ratio of the input video) or Fill (scale the output to fill the connected display).
| Output Rate (Hz) (2) | ||||||||
| Resolution (1) | 23.98 24 | 25 29.97 30 | 50 59.94 60 | |||||
| Follow input* | ||||||||
| 640x480 • | ||||||||
| 800x600 • | ||||||||
| 1024x768 • | ||||||||
| 1280x768 • | ||||||||
| 1280x800 • | ||||||||
| 1280x1024 • | ||||||||
| 1360x768 • | ||||||||
| 1366x768 • | ||||||||
| 1400x1050 • | ||||||||
| 1440x900 • | ||||||||
| 1600x900 • | ||||||||
| 1680x1050 • | ||||||||
| 1600x1200 • | ||||||||
| 1920x1200 • | ||||||||
| 480p(720x480) | • | • | ||||||
| 576p(720x576) | • | |||||||
| 720p(1280x20) | • • • • • • | |||||||
| 1080p(1920x1080) | • • • • • • • • • | 1 | ||||||
| 2048x1080 • • | • • • • • • • • | |||||||
| 2048x1200 • | ||||||||
| 2048x1536 • | ||||||||
| 2560x1080 • | ||||||||
| 2560x1440 • | ||||||||
| 2560x1600 • | ||||||||
| 3840x2160 • • | • • • • • • • • | |||||||
| 4096x2160 • • | • • • • • • • • | |||||||
* Bypass the scaler and output the resolution and frame rate from the encoder.
^ Default setting
NOTE: For variables ④ through ⑩, observe the display connected to the Output port (see B on page 7) and set the variable in one of three ways:
- Click and drag the fader control.
- Click the and buttons.
- Directly type a rate into the field.
4 Horizontal Position (see figure 26 on page 33) — Adjust the variable to center the image horizontally. The adjustment range is from -32768 through +32768. The default setting is 0.


5 Vertical Position — Adjust the variable to center the image vertically. The adjustment range is from -19200 through +19200. The default setting is 0.


6 Horizontal Size — Increase or decrease the horizontal size of the image. The adjustment range is from 10 through 32768. The default setting is the horizontal resolution.


7 Vertical Size — Increase or decrease the vertical size of the image. The adjustment range is from 10 through 19200. The default setting is the vertical resolution.


⑧ Brightness — The range for this adjustment is 0 to 127. The default setting is 64.


9 Contrast — The range for this adjustment is 0 to 127. The default setting is 64.


10 Detail — Increase or decrease the sharpness of the image. The adjustment range depends on the selected output resolution. The range for this adjustment is 0 to 127. The default setting is 64.


11 Auto Memory — Click to toggle Auto Memory on and off. The decoder stores 16 auto memories, with input configuration and picture control data for each video resolution. Auto Memory Enable causes the decoder to automatically recall input and picture controls for previously applied signals. When Auto Memories is disabled, the decoder treats every applied signal as a new source.

12 Image Reset — Click to reset the Horizontal Size, Horizontal Position, Vertical Size, and Vertical Position to their default values.
IMAGE RESET
13 Reset All — Click to reset all scaler output settings to their factory default values, 1080p at 60 Hz.
RESET ALL
14 SAVE AS PRESET — Click to save the current scaler settings as a scaler input preset (see Preset pane on page 36).
Preset pane
The decoder has 16 memory slots in which you can save input presets. These presets allow encoders with multiple types of video inputs to stream to the decoder.
Input presets can be saved, recalled, and deleted using the embedded HTML pages.
- When you recall an input preset, the decoder fills the output based on the saved sizing and positioning. For example, a video source that was configured to be zoomed when it was previously saved as a preset is still zoomed, even if recalled to a smaller output raster.
- Input presets can be saved based on one input rate and recalled to a different rate. This enables presets to be used as aspect ratio or other quick-sizing shortcuts. Because the size and position is saved as a percent of the raster, the preset can be recalled to any scaled output and the saved size and position are scaled proportionally on the output.
Values for the following settings are saved in input presets:
- Preset name
- Horizontal position
- Detail
- Vertical position
- Contrast
- Horizontal image size (width)
- Brightness
- Vertical image size (height)
Save a preset
Save a input preset as follows:
- On the Scaler Settings page, click SAVE AS PRESET (see figure 26, 14 on page 33). The Scaler Settings - Preset dialog box opens (see figure 27).

Figure 27. Saving an Input Preset
- Click the desired preset number (see figure 27, ①).
- Click in the Preset Name field and type in a name (2).
- Click SAVE (③) to save the preset or CANCEL (④) to abandon it.
Edit or delete a preset
On the Scaler Settings page (see figure 25 on page 32), momentarily rest the cursor over the desired preset.

- Rename — Click the pencil icon (✗). Edit the name as desired and click the check icon (✗)
- Edit — Click the menu icon (2). The editable scaler pane opens (see figure 26 on page 33). Make changes to the preset as described starting on page 31.
- Delete — Click the menu icon ( ). Click Delete.
Ties Page
Access the Ties page (see figure 28) by clicking the link on the left side of the browser (①). The browser displays the Ties page (②), which consists of a grid of inputs and outputs.

* NAV 10SD 501 only
Figure 28. Ties Page
The Ties page consists of two panes, Current Output (③) and Available Inputs (④) that display the status of the input and output endpoints and tabs (AV, Audio, or Video, ⑤) that let you tailor the ties shown.
TIP: Click within the grid of inputs and outputs to tie the desired input to this decoder (or all decoders) (A). Click in an existing tie to untie it.
AV ties are displayed as follows:



Video and audio Video only Audio only
NOTE: Your tab display may differ from figure 28 on page 37.
- The AES67 tab is present only when an Extron AES67-capable device, such as a DMP 128 ProDSP Digital Matrix Processor, is tied into the NAV system. See the user guide for the applicable device to configure that device and also the Dante documentation.
- The USB tab and USB Tie in the Current Output pane are present for NAV 10SD 501 only.
Current Output pane
The Current Output pane displays the output number and name of the decoder.
Available Inputs pane
The Available Inputs pane displays the input number, audio mode, model, and IP address of all encoders available for tying to this decoder. To tie an encoder to this decoder, click the desired encoder (Available Inputs) and audio/video selection (A/V, Audio, or Video). A video and audio tie is indicated in amber, audio only in red, and video only in green. Click in an existing tie to untie it. Figure 28 shows audio and video (A/V) from input 3322 tied to the decoder.
NOTES:
- Also on this page, you can open an HTML page of a connected encoder. This is a direct page to the decoder, rather than a proxied endpoint as through a NAVigator. Click the IP Address link in the desired input (B). The HTML page opens a new tab in the browser that is connected to the selected encoder. The proxied encoder HTML page behaves as described in the guide for the encoder (see the applicable encoder guide available at www.extron.com).
- The BREAK TIES (C) link unties the decoder from the input.
- When you select the USB tab (see figure 29), the appearance of the Current Output pane and Available Hosts pane changes.
Current Output

Available Hosts (1)

Figure 29. Current Output and Available Hosts for USB Tab
- Only decoders that can stream USB and make USB ties are shown (A) in Current Output and the tied USB decoder is shown.
• Available Hosts shows the endpoints that are available and if there is a tie.(B).
- You can make and break ALL ties from the embedded HTML pages of a NAVigator (see the NAVigator User Guide, available at www.extron.com, and the embedded HTML tie page for that device).
Tools Pages
The Tools pages provide tools for the decoder (Device) and a tool for diagnosing communications (Diagnostic). To access the Tools pages, if necessary, click the Menu link (see figure 12, ① on page 20). Click TOOLS (see ① in the illustration at right) and either Device Tools (②) or

Diagnostic Tools (③). The browser displays the selected
Tools page (see figure 30, which shows the Device Tools page (②) selected).
Device Tools page

Figure 30. Device Tools Page
The Device Tools page (see figure 30) consists of four tabs (1): BACKUP (see "BACKUP tab" below) RESTORE (see RESTORE tab on page 40), FIRMWARE (see FIRMWARE tab on page 42) and RESET (see RESET tab on page 43) that provide decoder tools.
NOTE: System backup, restore, firmware update, and reset are available from the NAVigator (see the Navigator User Guide, available at www.extron.com).
BACKUP tab
Backup the decoder settings as follows:
NOTE: Backup is disabled when the decoder is accessed via proxy from the NAVigator.
-
On the Device Tools page, click BACKUP (see figure 30, ①).
-
Click DOWNLOAD BACKUP (②).
The decoder creates a file of current settings and, depending on your browser, may prompt you to confirm that you want to

NOTE: Unless otherwise directed, the decoder backup file goes to the Downloads folder of the connected PC.
- Click Keep to save the file to the Downloads folder or Discard as desired.
RESTORE tab
Restore the decoder settings as follows:
NOTE: Restore is disabled when the decoder is accessed via proxy from the NAVigator.
- On the Device Tools page, click RESTORE (see figure 31, ①).
- Click SELECT FILE (②).

Figure 31. Device Tools — Restore Function
An Open dialog box opens (see figure 32).

Figure 32. Open Dialog Box
- Navigate to the folder where the Restore file is saved (typically the Downloads folder) (see figure 32, ①). Select the file.
- Click Open (2). The Device Tools page returns to the top (see figure 33 on page 41).

Figure 33. Device Tools — Restore Function, Steps 5 and 6
- Select (click) the settings to restore (Configuration, Communication, or both; see figure 33, ①).
| Communication settings Configuration settings | ||
| Settings > General > Device Details (name) | Settings > General > Device Details (location) | Output Config > Video |
| Settings > Networking > Network Connection | Settings > General > Date and Time | Output Config > Audio |
| Settings > General > USB (NAV 10SD 501 only) | Output Config > Test Pattern | |
| Settings > Advanced | Output Config > OSD | |
| Input Config > Audio | Output Config > Screen Saver | |
| Scaler Settings | ||
NOTE: Account password and custom image file are not backed up.
- Click RESTORE (②).
The decoder reports that it is Rebooting and displays a status bar that shows the progress of the Restore operation. When the operation completes, the decoder reboots.

NOTE: You must reconnect to the decoder (see Opening the Embedded HTML Pages on page 18) if you have additional operations to perform.
FIRMWARE tab
Upgrade the decoder firmware as follows:
NOTES:
- Upgrading the decoder firmware results in the unit rebooting.
-
Valid firmware files have the .eff file extension. Any other file extension is not a valid firmware update.
-
Click FIRMWARE (see figure 34, ①).

Figure 34. Device Tools — Firmware Function
- Click SELECT FILE (②). An open dialog box opens (see figure 35).

Figure 35. Open Dialog Box
- Navigate to the folder where you saved the firmware upgrade file (see figure 35, ①). Select the file.
- Click Open (2). The Open dialog box closes and the Device Tools pane returns to the top, with the selected firmware file identified (see figure 36, 1 on page 43).

Figure 36. Device Pane with Firmware File Identified
- Click UPDATE (see figure 36, ②).
The decoder page displays a sequence that reports the progress as it uploads the file (see figure 37, ①), updates the firmware (②), and then reboots (③).

flowchart
graph LR
A["1 1 1 1 1 1 1 1"] --> B["Uploading File"]
B --> C["2 2 2 2 3 3 3 3 3 3 3 3 3 3"]
C --> D["Rebooting"]
style A fill:#f9f,stroke:#333
style B fill:#ccf,stroke:#333
style C fill:#cfc,stroke:#333
style D fill:#fcc,stroke:#333
Figure 37. Firmware Upload Progress
When the decoder reboots, the connection to it is momentarily lost and after a few seconds, the browser displays the home page Login dialog box (see figure 11 on page 19). To continue to operate the decoder, you must reconnect (see Opening the Embedded HTML Pages on page 18).
RESET tab
Reset or reboot the decoder as follows:
- On the Device Tools page, click RESET (see figure 38, ①).

Figure 38. Device Tools — Reset Function
- Select (click) a reset level (see figure 38, ② on page 43) or Reboot (③).
NOTES:
- Reset Device Settings (Retains TCP/IP Settings and Password) — Resets configuration settings. All communication settings and the password are retained. See the table of communication and configuration settings on page 41.
- Reset All Settings and Delete Files (Retains TCP/IP Settings) — Resets configuration settings except the communication settings, which are maintained. Resets the password to the default, which is extron. See the table of communication and configuration settings.
- Reset All Settings and Delete Files — This reset is identical to the Mode 5 reset (see the table of rear panel reset modes on page 16).
3. Click APPLY ( 4 ).
The decoder reports that it is Resetting and Rebooting and displays a status bar that shows the progress of the operation. Any of these operations concludes with the decoder rebooting.
NOTE: You must reconnect to the decoder (see Opening the Embedded HTML Pages on page 18) if you have additional operations to perform.
Resetting
Please login after device reboots
Rebooting
Please login after device reboots
Diagnostic Tools page
The Diagnostic Tools page (see figure 39) provides tools that allow you to troubleshoot the connection to other units on the NAV network. Access the page as follows:
- Click the TOOLS > Diagnostic Tools link on the left side of the browser (①). The browser displays the Diagnostic Tools page.

Figure 39. Diagnostic Tools Page, Ping Results Shown
- Click in the Address field and type in the IP address of another unit on the network (②).
- Click either PING or TRACE (③), depending on the diagnostic you want to run.
NOTES:
- Ping — Use this tool to test the connection to another unit on the network. Figure 39, 4 shows the typical results of a Ping diagnostic. If you see the message: Ping to Host Address has Timed Out..., contact your system administrator to troubleshoot.
- Trace — Traces the network route taken by a packet from source to destination and displays the network packet path as it traverses the network. If a trace is not fully successful, the diagnostic displays where the packet was last successful before it stopped and can no longer communicate to the next hop.
Figure 40 shows the typical results of a Trace diagnostic.
Ping or Trace Results.... traceroute to 192.168.1.10 (192.168.1.10), 30 hops max, 46 byte packets 1 192.168.1.10 (192.168.1.10) 0.373 ms 0.325 ms 0.289 ms CLEAR
Figure 40. Trace Results Shown
- Click CLEAR (⑤) to reset the Address field if you want to run another diagnostic.
NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation 45
Monitoring
Access the Monitoring page (see figure 41) by clicking the link on the left side of the browser (①). The browser displays the Monitoring page (②), which shows device status information.

* NAV 10SD 501 only
Figure 41. Monitoring Page
③ IGMP Querier (see page 47)
③ IGMP Querier (see page 47)
⑤ AV LAN Utilization
7 USB Devices (NAV 10SD 501 only)
9 Alarms
④ Memory Utilization
6 Ethernet Extension Utilization (NAV 10SD 501 only)
⑧ Primary Controller
10 Download Logs
③ IGMP Querier pane (see figure 41 on page 46) — See “IGMP Querier pane” below.
4 Memory Utilization — Indicates how much decoder memory is used, expressed in percent.
⑤ AV LAN Utilization — Indicates the total bandwidth usage at that moment. The decoder generates an alarm if the utilization goes above 90%. The alarm clears automatically once the level drops below 90%.
NOTE: The decoder normally uses far more Rx than Tx bandwidth.
⑥ Ethernet Extension Utilization pane (NAV 10SD 501only) — See "Ethernet Extension Utilization pane", below.
7 USB Devices pane (NAV 10SD 501 only) — See USB Devices pane on page 48.
⑧ Primary Controller pane — See Primary Controller pane on page 48.
⑨ Alarms pane — See Alarms pane on page 49.
10 Download Logs link — See Download Logs link on page 50.
IGMP Querier pane
IGMP querier is a network service, usually running on a network switch, that can initiate IGMP queries. An IGMP querier should be configured on the NAV network. It manages the multicast traffic. If there is no IGMP querier on the network, there is no effective multicast traffic management and the multicast traffic saturates the network and stream errors can occur.
The IGMP Querier pane (see figure 41, ③) shows whether or not an IGMP querying device is present on the network, and the IP address of the IGMP querier. Figure 42 shows the normal indication and if no IGMP querier is present on the network.


Figure 42. IGMP Querier Pane Indications
Ethernet Extension Utilization pane (NAV 10SD 501 only)
The Ethernet Extension Utilization pane (see figure 41, 6) indicates the total bandwidth usage of the rear panel Extension port (see figure 2, H on page 6) at that moment. The decoder generates an alarm if the utilization goes above 90%. The alarm clears automatically once the level drops below 90%. Figure 43 shows the normal indication and if the Extension port is either disabled (see Network Connection on page 59) or enabled with nothing connected to it.

bar
Ethernet Extension Utilization | Category | Value (%) | |---|---| | TX | 0 | | RX | 1 |
Ethernet Extension Normal Indication Ethernet Extension Disabled or Not Connected
Figure 43. Ethernet Extension Utilization Pane Indications
USB Devices pane (NAV 10SD 501 only)
The USB Devices pane (see figure 41, 7 on page 46) shows whether or not one or more USB devices are connected and NAV USB extension. Figure 44 shows the normal indication and if no USB devices are connected or the USB Host has forced the USB bus into a suspend state.



USB Devices Normal Indication USB Devices Suspended Indication USB Devices Not Connected
Figure 44. USB Devices Pane Indications
Primary Controller pane
The Primary Controller pane (see figure 41, 8) shows whether or not an Extron control processor, such as an IPCP Pro xi Control Processor, is paired with the NAV device, and the IP address of the device, if present. Figure 45 shows the normal indication and if no primary controller is present on the network available or the endpoint is not connected to any controller.



Primary Controller Normal Indication Primary Controller Not Discovered Primary Controller Not Connected
Figure 45. Primary Controller Pane Indications
Alarms pane
The Alarms pane (see figure 41, 6 on page 46) shows any current alarms (see Alarms on page 77). Figure 46 shows the pane when alarms are present. Some alarms self-clear when specific conditions are met, others remain as long as the condition that causes it remains. As an example, a temperature alarm remains until the decoder cools down.

• Critical alarms ( ) should be resolved immediately.
- Warning alarms ( ) are less serious.
Manually clear one or more alarms from the system as follows:
- Click LEARN MORE (see figure 46, ①).
- Click the A11 checkbox (②) or individual endpoint checkboxes (③) to select one or more alarms to clear.
- Click CLEAR ALARMS (4) to clear this alarm.
Configure which alarms are and are not reported in this field as follows:
- Click ALARM SETTINGS (see figure 46, ⑤ on page 49). The Edit Alarms Settings dialog box opens (see figure 47).

Figure 47. Alarm Settings Window
- Click the STATUS switch (①) to enable () and disable () alarm reporting.
- Click SAVE (②) to make the changes or CANCEL (③) to abandon them.
Download Logs link
Click the DOWNLOAD LOGS link (see 1 at right) to download a history of errors in a comma-delimited .csv file that can be opened in Microsoft Excel™. The figure at right shows the results of downloading an alarms log using the Chrome browser (2).

NOTES:
- Logs are a diagnostic tool that assists in troubleshooting or debugging. NAV devices log system changes that occur and time stamp each entry to assist in tracking the sequence of events that lead up to an issue. Logs can be reviewed to better understand the cause of failure.
- There is no upper limit to the number of alarms that can be logged, but a device can only have one alarm of the same type active at a time. The decoder monitors the active alarm states of all devices in the NAV system. All alarm state changes are logged even if status reporting is disabled from the decoder.
Settings Pages
The Settings pages provide access to many system settings grouped as General, Networking, and Advanced. To access the Settings pages, if necessary, click the Menu link (see figure 12, ① on page 20). Click SETTINGS (see ① in the illustration at right) and select among General (②), Networking (③), or Advanced (④). The browser displays the Device Settings page with the selected group of settings open (see figure 48, which shows the General group page (②) selected).

General page
Click the down arrow (①) to open a drop-down menu (see Device Details page on page 52, Date & Time page on page 54, Username/Password page on page 56 or USB page (NAV 10SD 501 only) on page 57).

* NAV 10SD 501 only
Figure 48. General Settings Page
Device Details page
The Device Details selection on the General Settings page opens a read-only pane that shows general information unique to the decoder (see figure 49). The Device Name, Output Number, and Location can be edited by clicking the EDIT button (1). An editable version of the selection opens (see figure 50 on page 53).

Figure 49. Device Details Selection
NOTES:
- Editing of Device Detail settings is disabled and the EDIT button is unavailable for selection when the decoder is assigned to a NAVigator.
- Special characters, which are not allowed in tags, names, and locations, are as follows: ! \~ ` @ # \$ % ^ & * () _ + = { } [ ] | \ : ; “ ‘ < > , . ? and / . A hyphen (-) is not a special character.
- Tags, names, and locations each have a 63-character limit.
| Tag Rules Name Rules | Location Rules | |
| Cannot begin or end with a hyphen.Cannot begin with a space.Spaces are allowed after the first character.Multiple tags are allowed, making filtering and sorting searching easier. | Must begin with a letter.Cannot end with a hyphen.Spaces are not allowed. | Must begin with a letter.Cannot end with a hyphen.Hyphens are allowed in any other position.Cannot begin with a space.Spaces are allowed after the first character. |
- The read-only Features datum (A) indicates the configuration of the decoder: USB & Eth Extension (NAV 10SD 501) or Base (NAV 10SD 101).

Figure 50. Editable Device Details Selection
① Device Name — Click in this field and type in a device name of your choice.
NOTE: The Device Name is also the "hostname."
② Output Number — Click the and buttons or type a number into the field to overwrite the factory default output number, which is automatically generated in the range from 1 to 4096.
③ Location — Click in this field and type in a location to customize your system.
4 SAVE and CANCEL buttons — Click SAVE to take Device Details changes or CANCEL to abandon them. Clicking either button closes the editable selection.
Date & Time page
The Date & Time selection on the General Settings page (see figure 48 on page 51) opens a read-only pane showing date and time settings (see figure 51). Click SET MANUALLY (①) and SYNC WITH SERVER (②) to switch between the views applicable to each selection. The date and time can be edited by clicking the EDIT button (③). An editable pane opens (see "Set time manually" and figure 51 and Sync time with server and figure 54 on page 55).
NOTE: Editing of these settings is disabled and the EDIT button is unavailable for selection when the decoder is assigned to a NAVigator.

flowchart
graph TD
A["Date & Time"] --> B["Set Time Manually"]
B --> C["1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2"]
C --> D["Date | Time<br>08/06/19 04:41 PM"]
D --> E["Time Zone<br>(UTC+00:00)"]
E --> F["3 3 3 3 3 3 3 3 3 3 3"]
F --> G["SET MANUALLY"]
G --> H["Sync WITH SERVER"]
H --> I["Last Sync:<br>NTP Server #1"]
H --> J["NTP Server #2"]
H --> K["NTP Server #3"]
I --> L["3 3 3 3 3 3 3 3 3 3 3"]
J --> M["3 3 3 3 3 3 3 3 3 3"]
K --> N["3 3 3 3 3 3 3 3 3 3"]
L --> O["Sync"]
M --> O
N --> O
Figure 51. Date & Time Selection
Set time manually —

Figure 52. Set Time Manually
① Set from PC — Click this link to sync the decoder date and time to the computer with which you are connected.
② Date & Time — Click in this field and type in the date and time.
③ Time Zone — Click the drop-down list to select the offset from Greenwich Mean Time (GMT).
4 SAVE and CANCEL buttons (see figure 52 on page 54) — Click SAVE to take Date & Time changes or CANCEL to abandon them. Clicking either button closes the editable selection.
NOTE: Or you can click the Datepicker (☐) or Timepicker (☐) icons (see figure 52) and use those tools to set the date and time (see figure 53).

Figure 53. Using Datepicker and Timepicker Tools
Sync time with server —

flowchart
graph TD
A["SET MANUALLY"] --> B["1 1 1 1 1 1 1 1 1"]
C["SYNC WITH SERVER"] --> D["2 2 2 2 2 2 2 2 2"]
E["3 3 3 3 3 3 3 3 3"] --> F["2 2 2 2 2 2 2 2 2 2"]
G["4 4 4 4 4 4 4 4 4"] --> H["2 2 2 2 2 2 2 2 2 2"]
I["5 5 5 5 5 5 5 5"] --> J["3 3 3 3 3 3 3 3 3"]
K["6 6 6 6 6 6 6"] --> L["2 2 2 2 2 2 2 2 2 2"]
M["7 7 7 7 7 7"] --> N["4 4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4.4."] --> O["End"]
Figure 54. Sync Time with Server
① SYNC NOW — Click to force the decoder to sync its internal clock to an NTP server.
② NTP server — Click in these fields and type in the IP address or DNS name of an NTP server.
③ SAVE and CANCEL buttons — Click SAVE to take Date & Time changes or CANCEL to abandon them. Clicking either button closes the editable selection.
Username/Password page
The Username/Password selection on the General Settings page (see figure 48 on page 51) opens a read-only pane that shows the credentials of the decoder (see figure 55). The Password can be edited by clicking the EDIT button (①). An editable version of the selection opens (see figure 56).
NOTES:
- Editing of these settings is disabled and the EDIT button is unavailable for selection when the decoder is assigned to a NAVigator.
- Any devices assigned to the NAVigator inherit the password of that NAVigator.

Figure 55. Username/Password Selection

Figure 56. Editable Username/Password Selection
① Password and Confirm Password — Click in these fields and type in valid password values to enter the appropriate values for your decoder.
NOTES:
- A valid password meets the following requirements:
• The length is up to 64 characters.
- All alphanumeric characters and ASCII symbols are permitted except | (pipe).
• The password cannot be blank.
- The password cannot start with a space.
- The factory configured passwords for all accounts on this device have been set to the device serial number. In the event of a complete system reset, the passwords revert to the default.
- The default username is admin and the default password is extron.
TIP: Select (click) the Show Password checkbox (A) to display the password as you type it.
② SAVE and CANCEL buttons — Click SAVE to take Password change or CANCEL to abandon it. Clicking either button closes the editable selection.
NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • HTML Operation 56
USB page (NAV 10SD 501 only)
The USB selection on the General Settings page (see figure 48 on page 51) opens a read-only pane (see figure 57) that shows the status of the USB 2.0 port (see ☐ on page 7). The port can be turned on and off and it can be configured by clicking the EDIT button (①). An editable version of the selection opens (see figure 58).

* If the endpoint is set to Host mode only.
Figure 57. USB Selection

* If the endpoint is set to Host mode only.
Figure 58. Editable USB Selection
① USB Port — Click to toggle the port on and off.
NOTE: If you turn the USB port off, the port does not appear on the Ties page.
② Mode — Click the drop-down list to select between Device and Host.
NOTES:
- Host mode allows a host device such as a PC to be connected or accepted to that endpoint.
• Device mode allows devices to be connected or accepted to that endpoint. - You can only tie a USB host to a USB device for proper system operation.
- Do not connect a host to an endpoint that is in USB device mode.
③ Device Class Filtering (see figure 58 on page 57) — Click the drop-down list to select among USB 2.0, HID + CAC, and HID Only.
NOTE: USB Device Class filtering limits the functionality of the USB port.
- USB 2.0 - No restrictions, allows all USB devices to function.
- HID + CAC — Allows only devices such as a keyboard, mouse, and a card reader (common access card) to function.
- HID Only - Allows only devices such as a keyboard and mouse to function.

4 Peripheral Emulation — This feature, available only if the endpoint is set to Host mode, emulates a keyboard and mouse to the connected host computer, allowing the computer to boot up if it requires a USB keyboard and mouse to be present.
⑤ SAVE and CANCEL buttons — Click SAVE to take USB changes or CANCEL to abandon them. Clicking either button closes the editable pane.
Networking page
On the Networking Settings page (see figure 59), click the down arrow (①) to open a drop-down menu (see Network Connection page on page 59 or Port page on page 61).

Figure 59. Networking Page
Network Connection page
The Network Connection selection on the Networking page (see figure 59 on page 58) opens a read-only pane that shows the connection variables of the decoder (see figure 60). DHCP, IP Address, Subnet, Gateway, DNS Server, DNS Suffix, and Ethernet Extension can be edited by clicking the EDIT button (①). An editable version of the selection opens (see figure 61 on page 60).
NOTES:
- Ethernet Extension is Off by default.
- Editing of these settings is disabled and the EDIT button is unavailable for selection when the decoder is assigned to a NAVigator.
Network Connection
Link Speed
10 Gbps
DHCP
On
IP Address
169.254.6.11
Subnet
255.255.0.0
Gateway
0.0.0.0
DNS Server
0.0.0.0
DNS Suffix
Not Specified
Link Local
169.254.6.11
MAC Address
00-05-A6-17-84-05
* Ethernet Extension On

* NAV 10SD 501 only
Figure 60. Network Connection Selection
NOTE: IP Address, Subnet, Gateway, DNS Server, and DNS Suffix are not editable when DHCP is on.

DHCP On DHCP Off
* NAV 10SD 501 only
Figure 61. Editable Network Connection Selection
DHCP — Click to toggle DHCP on and off. When DHCP is enabled, the endpoint automatically receives network configuration parameters from a DHCP server. If no DHCP server is available, the endpoint remains on Link local IP (see A).
② IP Address, Subnet, and Gateway — Click in these fields and type in values to enter the appropriate connection values for your decoder.
③ DNS (Domain Name System) Server — Click in this field and type in the name of the domain name server.
4 DNS suffix — Click in this field and type the valid domain name suffix of the domain name server.
⑤ Ethernet Extension — Click to toggle the rear panel Extension port (see figure 2, F on page 6) on and off.
⑥ SAVE and CANCEL buttons — Click SAVE to take Network Connection changes or CANCEL to abandon them. Clicking either button closes the editable pane.
NOTES:
- Link Local (A) — DHCP is on by default. When a DHCP server is not accessible, the Link local IP Address, an address in the range of 169.254.1.0 to 169.254.254.255, is assigned to the endpoint when no other address assignment methods are available.
• MAC Address (B) — A unique read-only identifier for network connected devices.
Ports page
The Ports selection on the Networking Settings page (see figure 59 on page 58) opens a read-only pane that shows the port usage parameters of the decoder (see figure 62). The HTTPS and RTP Start parameters can be edited by clicking the EDIT button (①). This feature gives the flexibility to use specific ports of your choosing, if the default ports are in use. An editable version of the selection opens (see figure 63).

Figure 62. Ports Selection

flowchart
graph TD
A["1 HTTP"] --> B["1 IP"]
B --> C["1 IP"]
C --> D["1 IP"]
D --> E["1 IP"]
E --> F["1 IP"]
F --> G["1 IP"]
G --> H["1 IP"]
H --> I["1 IP"]
I --> J["1 IP"]
J --> K["1 IP"]
K --> L["1 IP"]
L --> M["1 IP"]
M --> N["1 IP"]
N --> O["1 IP"]
O --> P["1 IP"]
P --> Q["1 IP"]
Q --> R["1 IP"]
R --> S["1 IP"]
S --> T["1 IP"]
T --> U["1 IP"]
U --> V["1 IP"]
V --> W["1 IP"]
W --> X["1 IP"]
X --> Y["1 IP"]
Y --> Z["1 IP"]
Z --> AA["1 IP"]
AA --> AB["1 IP"]
AB --> AC["1 IP"]
AC --> AD["1 IP"]
AD --> AE["1 IP"]
AE --> AF["1 IP"]
AF --> AG["1 IP"]
AG --> AH["1 IP"]
AH --> AI["1 IP"]
AI --> AJ["1 IP"]
AJ --> AK["1 IP"]
AK --> AL["1 IP"]
AL --> AM["1 IP"]
AM --> AN["1 IP"]
AN --> AO["1 IP"]
AO --> AP["1 IP"]
AP --> AQ["1 IP"]
AQ --> AR["1 IP"]
AR --> AS["1 IP"]
AS --> AT["1 IP"]
AT --> AU["1 IP"]
AU --> AV["1 IP"]
AV --> AW["1 IP"]
AW --> AX["1 IP"]
AX --> AY["1 IP"]
AY --> AZ["1 IP"]
AZ --> BA["1 IP"]
BA --> BB["1 IP"]
BB --> BC["1 IP"]
BC --> BD["1 IP"]
BD --> BE["1 IP"]
BE --> BF["1 IP"]
BF --> BG["1 IP"]
BG --> BH["1 IP"]
BH --> BI["1 IP"]
BI --> BJ["1 IP"]
BJ --> BK["1 IP"]
BK --> BL["1 IP"]
BL --> BM["1 IP"]
BM --> BN["1 IP"]
BN --> BO["1 IP"]
BO --> BP["1 IP"]
BP --> BQ["1 IP"]
BQ --> BR["1 IP"]
BR --> BS["1 IP"]
BS --> BT["1 IP"]
BT --> BU["1 IP"]
BU --> BV["1 IP"]
BV --> BW["1 IP"]
BW --> BX["1 IP"]
BX --> BY["1 IP"]
BY --> BZ["1 IP"]
Figure 63. Editable Ports Selection
① HTTPS and RTP Start — Click in these fields and type in valid values for your decoder.
NOTES:
- Valid HTTPS values:
- = Disabled
• 443 = Default
• 1024 - 65535 = Usable range - Valid RTP Start values:
- = Disabled
• 1024 - 65529 = Usable range - See the NAV Series Pro AV Ports and Licenses Guide, available at www.extron.com, for more information on ports.
② SAVE and CANCEL buttons — Click SAVE to take Port changes or CANCEL to abandon them. Clicking either button closes the editable selection.
Advanced page
On the Advanced Device Settings page (see figure 64), click the down arrow (①) to open a drop-down menu (see Advanced Networking page on page 63 and LLDP page on page 64).

Figure 64. Advanced Settings Page
Advanced Networking page
The Advanced Networking selection on the Advanced Settings page (see figure 64 on page 62) opens a read-only pane that shows the port usage parameters of the decoder (see figure 65). The parameters can be edited by clicking the EDIT button (1). An editable version of the selection opens (see figure 66).

Figure 65. Advanced Networking Selection

* NAV 10SD 501 only
Figure 66. Editable Advanced Networking Selection
① RESET TO DEFAULT — Click to restore the advanced networking settings of the decoder to their default values.
② Multicast IP addresses — Click in these fields and type in valid IP addresses for your decoder.
NOTES:
- Multicast Discovery IP is the multicast IP address that the decoder uses to discover and communicate with all other NAV devices on the network.
- USB Multicast IP (NAV 10SD 501 only) is the multicast IP address that the decoder uses to send and receive the USB stream.
③ SAVE and CANCEL buttons — Click SAVE to take changes or CANCEL to abandon them. Clicking either button closes the editable selection.
LLDP page
The LLDP selection on the Advanced page (see figure 64 on page 62) opens a pane that shows the status of Link Layer Discovery Protocol (on or off) and provides general extended information about the NAV AV LAN (see figure 67) and the Ethernet Extension LAN (NAV 10SD 501 only, see figure 68 on page 65).
NOTE: For the NAV 10SD 501 only, as necessary, click and drag the vertical scroll bar (see figure 67, A and figure 68, A up and down to display the entire page.

Figure 67. LLDP Page
① Link Layer Discovery Protocol (LLDP) — LLDP, a vendor-neutral protocol, is used by network devices to discovery, identify and share information between two directly connected network devices. Click to toggle LLDP on and off.
NOTES:
• ② through ⑤ (see figure 68 on page 65) are not displayed when LLDP is toggled off.
- You can only display one pane of Extended Data (③), NAV - AV LAN or Ethernet Extension (⑤), at a time.
② VIEW EXTENDED DATA button (NAV - AV LAN) — Opens a pane at the right of the page (③) that shows additional LLDP neighbor information.
③ NAV - AV LAN Extended Data pane (NAV 10SD 501 only) — A read-only pane that provides additional, detailed, read-only LLDP information about the directly connected neighboring device on the interface. Click ✗ to close the pane.
4 VIEW EXTENDED DATA button (Ethernet Extension [NAV 10SD 501 only], see figure 68) — Opens a pane at the right of the page (see figure 68, ⑤) that shows your full Ethernet Extension LAN topology.

Figure 68. LLDP Page, Continued (NAV 10SD 501 Only)
⑤ Ethernet Extension - Extended Data pane (NAV 10SD 501 only) — A read-only pane that provides additional details of the Ethernet Extension topology. Click × to close the pane.
About Page
Access the About pane by clicking ABOUT (see figure 69, 1).

Figure 69. About Pane
The About pane provides the following useful information:
A Firmware version number
B Installed licenses, which can be sorted by clicking the desired filtering letter.
Control System
This section includes:
- Secure Platform Device
- Toolbelt
• Global Configurator Plus and Professional - Global Scripter
The decoder can be remotely controlled from a host device such as a computer or Extron control system. The controlling device communicates over the network via the NAV 10G port (see A on page 7).
Secure Platform Device
As a Secure Platform Device (SPD), the decoder is a system-based device that communicates with an Extron controller and supports 802.1x port-based Network Access Control. When applied, 802.1x authentication requires that all devices are approved before network access is granted.
The decoder communicates with compatible controllers such as Extron IPCP Pro and IPL Pro series control products over a secure, encrypted channel. The decoder hosts secure Serial and IR ports as well as a Secure Port Interface for SIS control of the decoder.
Toolbelt
The Extron Toolbelt utility is available on the Extron website. Toolbelt is a stand-alone Windows application for the management of control systems. Toolbelt can automatically discover Pro Series controllers and devices and NAV devices on a network (see the Toolbelt Help File). You also can manually add devices, using the known IP addresses. Once you log in to a NAV device, such as a NAVigator or NAV 10SD 101, you can perform tasks such as:
• View the device and system information
• View and edit network information
• View and set SSL certifications
• Use utilities such as Ping, Reset, and Reboot
- Configure 802.1x security settings
• View 802.1x status logs
- Update the firmware to a selected device or group of devices
Secure Sockets Layer (SSL) Certificates
Extron NAV devices ship with factory-installed SSL certificates created by Extron. If you want or are required to use a different SSL certificate at your installation site, then you can use system utilities in the Toolbelt software to change the SSL certificate at any time. The Toolbelt Help File provides instructions on how to apply an SSL certificate to a device.
NOTES:
- You must run Toolbelt as an administrator.
- Some certificates require a passphrase that is created when the certificate is created. If a passphrase is required, you must enter that passphrase before uploading and applying the certificate.
NAV devices support standard OpenSSL certificate encodings such as .pem (Privacy-enhanced Electronic Mail) and .der (Distinguished Encoding Rules) file types. PEM file types are ASCII encoded and are the required format for uploading to the device. DER file types are binary encoded and can typically have several file extension variations, such as .crt and .cer. There are many standard tools that can convert from DER to PEM file encodings if needed.
NOTE: A DER format file must be converted to PEM encoding before uploading it to the device.
To properly create the certificate for uploading to Extron NAV devices, ensure that the certificate file meets the following requirements:
- Contains X.509 certificate information
- Contains public and private keys
- Uses PEM encoding
NOTE: ITU-T standard X.509 covers aspects of public key encryption, digital cryptography, certificates, and validation.
Contact your IT administrator for more information on what tools and policies are required to obtain or create the SSL certificate and, if necessary, the corresponding passphrase.
Global Configurator Plus and Professional
NOTE: NAV products can be used in control systems with the following Extron control products:
- IPCP Pro Processors such as the IPCP Pro 250
- IPL Pro Control Processors such as the IPL Pro S3
Global Configurator is an Extron control system configuration software for use in AV systems that include Extron Pro Series control products. Conditional logic, variables, and macros provide flexibility for elaborate control system designs. No direct programming knowledge is needed to use the program.
The functional logic is built into Global Configurator. You merely select the functions that you want to use. You can quickly set up schedules, macros, monitors, and the like, using available actions and commands, without having to write control script.
Global Configurator has two modes:
- Global Configurator Plus — Ideal for smaller applications requiring one control processor and one control interface.
- Global Configurator Professional — Suited for applications requiring multiple control processors, enhanced functionality, and advanced configuration. Access to Global Configurator Professional requires ECP Certification.
In a NAV system with an Extron controller, such as an IPCP Pro 250, you can perform actions such as:
- Load device drivers for monitoring the status of and controlling devices with the NAV system.
- Upload GUI Designer interface layouts to touchpanels and third-party touch interfaces.
- Create the configuration containing all the settings for the control processor and the products with which it interacts in the NAV system.
- Upload the configuration to the control processor.
- Send limited commands (such as some SIS commands) via the controller to a NAV device (but without receiving a response from the device).
To obtain Extron control product software, you must have an Extron Insider account and contact an Extron support representative on the Extron S3 Sales and Technical Support Hotline (see www.extron.com for the phone number in your region of the world). Extron provides training to our customers on how to use the software. Access to the features of Global Configurator Professional is available to users who successfully complete Extron Control Professional Certification.
For detailed descriptions and procedures to setup a control system with an IPCP Pro device and Global Configurator, see the applicable Global Configurator Help File.
Global Scripter
NOTE: NAV products can be used in control systems with the following Extron control products:
- IPCP Pro Processors such as the IPCP Pro 250
- IPL Pro Control Processors such as the IPL Pro S3
Global Scripter is a powerful and versatile control system programming software from Extron for AV systems that use an Extron Pro series control processor (such as an IPCP Pro 250). Global Scripter, being programming (rather than just configuration) software, is much more flexible than Global Configurator. Global Scripter allows an integrator to write customized programs for his or her specific AV system. Using customized programming commands for configuration and control allows for larger AV systems than Global Configurator.
Global Scripter uses the easy-to-learn Python scripting language and includes the Extron-exclusive Python library: ControlScript. ControlScript increases the productivity of AV programmers by incorporating functions used in common AV control system projects, as well as helpful documentation, reference material, and sample code. Global Scripter can insert specific AV devices (such as SPDs) and functions into the code.
In a NAV system with an Extron controller, such as an IPCP Pro 250, you can support many more devices (system controllers, NAVigators, and endpoints) than Global Configurator, send very specific SIS commands (as programmed code), and get feedback.
NOTE: Global Scripter software users and integrators must know how to program with Python and should know how to use Extron ControlScript.
For detailed descriptions and procedures to setup a control system with an IPCP Pro device and Global Scripter, see the Global Scripter Help File.
SIS Operation
The decoder can be remotely controlled directly or via an Extron NAVigator System Manager. The decoder can be controlled, monitored, or configured using the following:
- A user-defined string consisting of SIS commands (see below).
NOTE: SIS commands cannot be issued directly to the decoder, but are issued via an Extron control system on the AV network using a process known as “encapsulation”.
- Extron Toolbelt or a control system constructed using either Global Configurator Plus, Global Configurator Pro, or Global Scripter (see Control System on page 67).
• Built-in HTML pages (see HTML Operation on page 18).
This section provides guidance on operation of the decoder via a string of commands and lists the SIS commands, including:
- Secure Platform Device
- Host-to-Decoder Instructions
• Decoder-Initiated Power-Up Message
• Decoder Error Responses
• Using the Command and Response Tables
• SIS Command and Response Tables
Secure Platform Device
SIS commands cannot be issued directly to the decoder, but are issued via a NAVigator on the system network using encapsulation (see the NAVigator User Guide, available at www.extron.com for details).
As a Secure Platform Device (SPD), the NAVigator communicates with Extron Pro Series Control Processors over a secure, encrypted channel. The NAVigator is the host device for Secure Platform Interfaces for native device controls and Pro Series Control Ports to control external devices.
Communication, using Global Configurator Plus or Global Configurator Professional, is via a SPD interface. See the applicable Help file to configure the program to issue SIS commands to the NAVigator.
Host-to-Decoder Communications
SIS commands consist of one or more characters per field. No special characters are required to begin or end a command character sequence. When a command is valid, the decoder executes the command and sends a response to the host device. All responses from the decoder to the host end with a carriage return and a line feed (CR/LF = ←), which signals the end of the response character string. A string is one or more characters.
Decoder-Initiated Power-Up Message
When the decoder completes its start-up, it issues the following message to the host:
© Copyright 20yy, Extron Electronics NAV 10SD n01, Vx.xx, 60-nnnn-nn
Vx.xx is the firmware version number, n01=501 or 101, and 60-nnnn-nn is the part number.
Decoder Error Responses
When the decoder receives a valid SIS command, it executes the command and sends a response to the host device. If the decoder is unable to execute the command because the command is invalid or it contains invalid parameters, the decoder returns an error response to the host. The error response codes are:
E10 — Invalid command
E12 — Invalid port number
E13 — Invalid parameter
E14 — Invalid for this port configuration
E17 — Invalid command for signal type
E22 — Busy
E24 — Privilege violation
E25 — Device not present
E28 — Bad file name or file not found
Using the Command and Response Tables
The command and response table begins below. Symbols are used throughout the table to represent variables in the command and response fields. Command and response examples are shown throughout the table. The ASCII to HEX conversion table below is for use with the command and response table.
| ASCII to | Hex | Conversion Table | Esc | 1B | CR | ∅D | LF | ∅A | |||||||
| Space → | 20 | ! | 21 | “ | 22 | # | 23 | $ | 24 | % | 25 | & | 26 | ‘ | 27 |
| ( 28 ) | 29 | * | 2A | + | 2B | , | 2C | - | 2D | • | 2E | / | 2F | ||
| ∅ | 30 | 1 | 31 | 2 | 32 | 3 | 33 | 4 | 34 | 5 | 35 | 6 | 36 | 7 | |
| 8 | 38 | 9 | 39 | : | 3A | ; | 3B | < | 3C | = | 3D | > | 3E | ? | |
| @ | 40 | A | 41 | B | 42 | C | 43 | D | 44 | E | 45 | F | 46 | G | |
| H | 48 | I | 49 | J | 4A | K | 4B | L | 4C | M | 4D | N | 4E | O | |
| P | 50 | Q | 51 | R | 52 | S | 53 | T | 54 | U | 55 | V | 56 | W | |
| X | 58 | Y | 59 | Z | 5A | [ | 5B | \ | 5C] | 5D | ^ | 5E | _ | ||
| ` | 60 | a | 61 | b | 62 | c | 63 | d | 64 | e | 65 | f | 66 | g | |
| h | 68 | i | 69 | j | 6A | k | 6B | | | 6C | m | 6D | n | 6E | o | |
| p | 70 | q | 71 | r | 72 | s | 73 | t | 74 | u | 75 | v | 76 | w | |
| x | 78 | y | 79 | z | 7A | { | 7B | | | 7C} | 7D | ~ | 7E | DEL | ||
Common symbol definitions
← = Carriage return/line feed
← = Carriage return (no line feed)
| = Pipe (can be used interchangeably with the character)
- = space
Esc = Escape key
W = Can be used interchangeably with the Esc character
SIS Command and Response Tables
Command and Response Table for Decoder Commands
| Command Function | SIS Command (Host to Unit) | Response (Unit to Host) | Additional description |
| Create AV tie | |||
| Select video stream input | Esc X1%← | In X1•Vic← | |
| Select audio stream input | Esc X1← | In X1•Aud← | |
| Select video and audio stream inputs | Esc X1!← | In X1•All← | |
| View AV tie | |||
| View video stream input | % | X3← | |
| View audio stream input | X3← | ||
| View video and audio stream inputs | ! | X3← | |
| Recall input preset | |||
| Recall input preset | Esc R2*X5 PRST← | PrstR2*X5← | |
| Video mute | |||
| Mute video only | 1B | Vmt1← | |
| Mute video and sync | 2B | Vmt2← | |
| Unmute video and sync | 0B | Vmt0← | Default. Video output is active. |
| Show mute status | B | X6← | |
| Volume | |||
| Set output volume | X7V | Vo1X7← | |
| Increment volume | +V | Vo1X7← | |
| Decrement volume | -V | Vo1X7← | |
| Show volume | V | X7← | |
KEY: 1=Input (can be name, number, or IP address) Name = 2 (see below)
Number = x3 (see below)
IP address = 4 (see below)
x2 = Name A text string of up to 24 alphanumeric characters and minus sign/hyphen (-).
No blank or space characters are permitted as part of a name.
The first character must be a letter, and the last character cannot be a -sign
x3 = Device number 0001 - 4096
[X4] = IP address xxx.xxx.xxx.xxx
5=Preset number 01 - 16
6 = Video mute status = Unmute 1 = Mute video 2 = Mute video and sync
[X7] = Volume 00 (effectively muted) — 100 (full volume)
NOTE: See Device Details page on page 52 to edit input and output names, numbers and IP addresses.
Command and Response Table for Decoder SIS Commands (continued)
| Command Function | SIS Command (Host to Unit) | Response (Unit to Host) | Additional description |
| Audio mute | |||
| Mute digital or analog audio | X8*1Z Amt | X8*1← | |
| Example: | 1*1Z | Amt1*1← | Digital audio (embedded on HDMI output) is muted; analog audio is unaffected. |
| Unmute digital or analog audio | X8*0Z Amt | X8*0← | |
| Example: | 2*0Z | Amt2*0← | Analog audio output is active. |
| Mute digital and analog audio | 1Z | Amt1← | Mute both audio outputs. |
| Unmute digital and analog audio | 0Z | Amt0← | Unmute both audio outputs. |
| View audio mute status | Z | X9HDMT-X9analog← | HDMI and analog audio mute status is X9 |
| Audio only support | |||
| Enable black signal | EscB1AFMT← AfmtB1← | Black out the video for audio output only. | |
| Disable black signal | EscB0AFMT← AfmtB0← | ||
| View black signal | EscBAFMT← X9← | ||
| USB mode (NAV 10SD 501 only, valid as USB host or USB device) | |||
| NOTES:You can tie a USB host only to a USB device for proper system operation.If you connect a host such as a PC to an endpoint that is in USB device mode, the endpoint cannot recognize the device. | |||
| View decoder USB mode | EscMUSBC← X10← | ||
| USB tie (NAV 10SD 501 only, valid in device mode only) | |||
| NOTE: If the decoder is in host mode or off, it returns an E14 error in response to the tie, untie, and view tie commands. | |||
| Tie decoder to USB host | EscX11X12^← | InX11X12*Usb← | |
| Untie USB | Esc0i^← | In0i*Usb← | The untie command is always Esc0i^, even for a decoder. |
| View USB tie | ^ | X11X12← | |
| USB status | |||
| View host status | EscIUSBC← | UsbcI_X9← | |
| View device status | EscOUSBC← | UsbcO_X9← | |
| Reset | |||
| Reset to factory setting | EscZQQQ← | Zpq← | Reset to factory defaults. Firmware version remains the same. |
| Device name | |||
| Set device name | EscX2CN← | Ipn*X2← | |
| Read device name | EscCN← X2← | ||
| Reset device name to factory default | Esc*CN← | Ipn*NAV-10SD-n01←(n=5 or 1) | |
| Device tags | |||
| View device tags | EscDTAG← X13← | ||
| Device number | |||
| View device number | EscDNUM← X3← | ||
| KEY: X2 = Name Up to 24 alphanumeric characters and minus sign/hyphen (-), with no blanks or spaces allowed. The first character must be a letter, and the last character cannot be a - sign.X3 = Device number 0001 - 4096X8 = Audio output 1 = Digital (HDMI) output 2 = Analog outputX9 = Status 0 = Off, disabled, not detected 1 = On, enabled, detectedX10 = USB mode 0 = Off 1 = Host 2 = DeviceX11 = USB host I/O Number:or | |||
| X12 = Encoder (input) or decoder (output) Only first letter (i or o) is valid.X13 = Tag A list of text tags returned in a json stringInformation requests | |||
| Information request | I | VidIX9•HdcpIX14•HdcpOX14•ResIX15•AudIX16•StrmIX17•LnkX17•Dec← | |
| Response description: | Input signal•Input | HDCP•Output HDCP•Resolution•Input audio•Streaming•Link•Decoder← | |
| Example: | I | SigI1•HdcpI2•HdcpO2•Res1920x1080@60Hz•AudIO•StrmI1•Lnk1•Dec← | |
| An input signal is detected, the input and output are HDCP devices, the resolution is 1920x1080@60 Hz, the digital audio input is selected, streaming and link are active, and the device is a decoder. | |||
| View model name | 1I | NAV•10SD•n01← | (n = 5 or 1) |
| View model description | 2I | NAV•10•Gigabit•Scaling•Decoder•HDMI← | |
| View number of connected users | 10I | X18← | |
| View input video format | 34I | X19← | |
| View HDCP input status | 35I | X14← | |
| View audio input selection | 36I | X16← | |
| View streaming status | 37I | X17← | |
| View HDCP output status | 38I | X14← | |
| View connected video streams | 39I | X20← | Show the connected video stream. |
| Example: | 39I | Conf Rm 1, 192.168.254.254, 239.199.188.175← | |
| View connected audio streams | 40I | X20← | Show the connected audio stream. |
| View average bandwidth | 41I | X21← | |
| View current total bandwidth | 42I | X21← | |
| View current video bandwidth | 43I | X21← | |
| View current audio bandwidth | 44I | X21← | |
| View network status | 46I | X17← | |
| View IGMP querier | 50I | X4← | |
| View device serial number | 98I | X22← | |
| View internal temperature | Esc20STAT← X23← | ||
| View firmware version | Q | X24← | |
| View full firmware version | *Q | X25← | |
| Read full firmware version — Advanced | 20Q | X26← | |
| View part number | N | 60-xxxx-xx← | |
| KEY: | X4 = IP address | xxx.xxx.xxx.xxx | ||
| X9 = Status | θ = Off, disabled, not detected | 1 = On, enabled, detected | ||
| X14 = HDCP status | θ = No device | 1 = Non-HDCP device | 2 = HDCP device | |
| X15 = Resolution and rate in plain text Example: 1920x1080@60 Hz) | ||||
| X16 = Audio input selected θ = Digital 1 = Analog | ||||
| X17 = Streaming and link status | θ = No link | 1 = Active | 2 = Active with errors | |
| X18 = Number of connected users | θ - 1 | |||
| X19 = Input video format | θ = Not detected | 1 = HDMI | 2 = DVI | |
| X20 = Connected streams | ,IP address, Multicast IP> | |||
| X21 = Streaming rate or bandwidth (in Mbps) | 150 - 9500 | |||
| X22 = Serial number | ||||
| X23 = Internal temperature | xxxF•xxC | |||
| X24 = Firmware version | x.xx | |||
| X25 = Full firmware version | x.xx.xxxx | |||
| X26 = Full firmware version - advanced | x.xx.xxxx-bnnn | |||
Command and Response Table for IP-Specific SIS Commands
| Command Function | SIS Command (Host to Unit) | Response (Unit to Host) | Additional description |
| DHCP client | |||
| Set DHCP on | Esc1*1DHCP← | Dhcp•1*1← | |
| Set DHCP off | Esc1*0DHCP← | Dhcp•1*0← | |
| View DHCP status | Esc1DHCP←X30← | ||
| IP address | |||
| Set IP address | EscX31CI← | IpiX31← | |
| View IP address | EscCI←X31← | ||
| Subnet mask | |||
| Set subnet mask | EscX31CS← | IpsX31← | |
| View subnet mask | EscCS←X31← | ||
| Gateway address | |||
| Set gateway address | EscX31CG← | IpgX31← | |
| View gateway address | EscCG←X31← | ||
| DNS address | |||
| Set DNS address | EscX31DI← | IpdX31← | |
| View DNS address | EscDI←X31← | ||
| IP address | |||
| Set IP address | Esc1*X31CISG← | Cisg•1*X31← | |
| IP and subnet mask | |||
| Set IP address and subnet mask | Esc1*X31IP*X31Subret*CISG← | Cisg•1*X31IP/X32Subret*X31Gateway← | |
| Set IP address and subnet mask | Esc1*X31IP/X32Subret*CSIG← | Cisg•1*X31IP/X32Subret*X31Gateway← | |
| IP, Subnet, and gateway address all at once | |||
| Set IP address, subnet address, and gateway | Esc1*X31IP*X31Subret*X31GatewayCISG← | Cisg•1*X31IP/X32Subret*X31Gateway← | |
| Set IP address, subnet address, and gateway | Esc1*X31IP/X32Subret*X31GatewayCISG← | Cisg•1*X31IP/X32Subret*X31Gateway← | |
| View IP address, subnet address, and gateway | Esc1CISG←X31 | ITX32Subret*X31Gateway← | |
| MAC address | |||
| View MAC address | EscCH← | X33← | |
| KEY: X30 = Status θ = Off, disabled, not detected 1 = On, enabled, detected X31 = IP address, subnet, gateway address YYY.YYY.YYY.YYY X32 = Subnet prefix Number of bits used to create the subnet X33 = MAC address YY-YY-YY-YY-YY-YY | |||
Troubleshooting
Alarms
The following table lists common NAV alarms shown on the Monitoring page (see Alarms pane on page 49) and suggested remedies:
| Alarm Cause Remedy | ||
| Assignment Conflict | The endpoint is reporting a conflicting assignment status. | Verify that the endpoint is not assigned to another NAVigator. If it is, it must be unassigned from the previous NAVigator. If the previous NAVigator is unavailable, perform a mode 5 reset (see page 16) on the conflicted endpoint. |
| Assignment Failure | The endpoint failed to be assigned to a NAVigator. | Confirm that the NAVigator has not reached its endpoint assignment limit. If a device has been decommissioned from the NAV system, unassign the endpoint from the "Offline endpoints" list. If endpoint still cannot be assigned, perform a mode 5 reset on the endpoint. |
| Audio Loss | The input audio signal level is below -60 dB for a period of 5 minutes or more. | Increase the output level of audio source. |
| Auth Failures | A user has attempted to login unsuccessfully 10 or more times. | Check whether login attempts were from internal personnel. If not, take action to strengthen security measures. |
| Backup Restore Failure | A problem occurred while trying to perform a backup or a restore. | Debug network connectivity between the NAVigator and endpoints. |
| Channel Conflict | Two or more NAV devices on the network have been given the same input or output number. | For devices affected, change the input number or output number so that each is unique to decoders in the system. |
| Communication Failure | An online assigned endpoint cannot establish a connection with the NAVigator. | Check the network settings to ensure unicast routing is possible between the NAVigator and endpoints. |
| Controller Disconnect | The NAV device is unable to connect to a paired control processor. | Verify the control processor is online. Review network settings to ensure unicast communication is possible from the NAV device to the control processor. |
| CPU Usage | The NAV device CPU is overloaded. Check for excessive network data being delivered to the endpoint. | |
| Device Offline | An assigned NAVigator is not discovered on the network. | Check the offline NAVigator for a power failure. Check the network connectivity of the endpoint. |
| Disk Space | Internal storage on the NAV device is low. | Reboot the NAV device. If the issue persists, perform a software reset that deletes files (see RESET tab on page 43). |
| Firmware Failure | A critical process has failed, crashing the endpoint. | Reboot the NAV device. If the failure persists, perform a mode 1 reset (see page 16). |
| Firmware Incompatible | A firmware version discrepancy exists between the NAVigator and assigned endpoints. | Upgrade the firmware on the deviating device. |
| Firmware Upgrade | The firmware upgrade process on NAVigator or endpoints failed to complete. | Retry the firmware upgrade. If it is again unsuccessful, use Toolbelt or a web browser to directly manage the device and perform a unit firmware upgrade. |
| HDCP Error | Encoder: The video input signal is HDCP protected and HDCP negotiation has failed.Decoder: The incoming stream is HDCP protected and the display connected to the output does not support HDCP or the HDCP version. | Encoder:Disconnect and reconnect the video input cable into the encoder (see the applicable NAV encoder user guide at www.extron.com).Bypass video adapter cables and make a direct HDMI male-to-male connection.Decoder: Check the technical specifications of the display that is connected to the decoder for HDCP version support. |
| IGMP Failure | The NAV device failed to receive three consecutive IGMP queries from an IGMP querier. | Debug network connectivity between the NAV device and the IGMP querier (which can be either a router or a managed switch). |
| Link Speed | The negotiated communication speed (Link Speed) between the NAV device and a managed switch is lower than its capability of 10 Gbps. | Check switch configuration and ensure proper settings for the switch port to which the NAV device is connected. |
| Name Conflict | Two or more NAV devices on the network have the same device name. | Change the device names affected so that each is unique. |
| Network Conflict | Two or more NAV devices on the network have the same IP address. | Change the IP addresses affected so that each is unique. |
| Network Utilization | The NAV device is receiving excessive network traffic. | Check the network for flooding, also check for improper network configuration. |
| NTP Sync | The NAVigator cannot obtain time from the specified NTP Server | Debug the network connectivity between the NAVigator and the specified NTP server. |
| PTP Master Stability | The clock to which all devices are synchronized is changing too frequently, for example, due to network jitter. | Check network for flooding and correct PTPv2 packet priority. |
| PTP Sync | NAV device cannot synchronize its PTPv2 clock with any peers. | Ensure that network policies allow PTPv2 packets to reach the NAV Device from a clock master. |
| Stream Conflict | Multiple NAV endpoints are configured to use the same video, audio, AES67, or USB multicast IP address. | Reconfigure endpoint stream settings for a unique stream address. |
| Stream error | The decoder has lost reception of the data stream for 2 seconds or more. | Check all network switches and routers that support your NAV system for proper multicast (IGMP) configuration. |
| Temperature Internal | The NAV device is overheating. Check the | ambient temperature of the NAV device installation location.If greater than 104°F, (60°C) use HVAC system to lower ambient temperature.If ambient temperature is 104°F, (60°C) or less, check the mounting location for nearby equipment emitting excessive heat.Ensure there is an air gap around endpoint to allow adequate airflow. |
| Tie Failure | The decoder failed to establish a tie with the specified endpoint. | Debug the network connectivity between the encoder and decoder. |
| USB Over-current | One or more USB devices connected exceeded power budget (500 mA). | Remove one or more USB devices that caused the over-current. |
Reference Information
Mounting the Decoder
ATTENTION:
The 1-inch high, half rack width decoder can be placed on a table, mounted in a rack, or mounted under a desk or table. The decoder can also be mounted on a projector bracket.
Tabletop Use
Affix the included rubber feet to the bottom of the unit and place it in any convenient location.
Mounting kits
Mount the unit using any optional compatible mounting kit listed on the Extron website (www.extron.com), in accordance with the directions included with the kit.
ATTENTION:
For rack mounting, see "UL Rack-Mounting Guidelines."
UL Rack-Mounting Guidelines
The following Underwriters Laboratories (UL) requirements pertain to the installation of the unit into a rack.
CAUTION:
- Elevated operating ambient temperature — If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consider installing the equipment in an environment compatible with the maximum ambient temperature (TMA = +104°F, +40°C) specified by Extron.
- Reduced air flow — Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised.
- Mechanical loading — Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading.
- Circuit overloading — Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.
- Reliable earthing (grounding) — Reliable earthing of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (such as use of power strips).
Extron warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:
USA, Canada, South America, and Central America:
Extron
1230 South Lewis Street
Anaheim, CA 92805
U.S.A.
Asia:
Extron Asia Pte Ltd
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363
Singapore
Japan:
Extron Japan
Kyodo Building, 16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan
Europe:
Extron Europe
Hanzeboulevard 10
3825 PH Amersfoort
The Netherlands
China:
Extron China
686 Ronghua Road
Songjiang District
Shanghai 201611
China
Middle East:
Extron Middle East
Dubai Airport Free Zone
F13, PO Box 293666
United Arab Emirates, Dubai
Africa:
Extron South Africa
3rd Floor, South Tower
160 Jan Smuts Avenue
Rosebank 2196, South Africa
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not authorized by Extron.
NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return Authorization) number. This will begin the repair process.
USA: 714.491.1500 or 800.633.9876 Asia: 65.6383.4400
Europe: 31.33.453.4040 or 800.3987.6673
Africa: 27.11.447.6162
Japan: 81.3.3511.7655
Middle East: 971.4.299.1800
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.
Extron makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron has been advised of such damage.
Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.