DS11 - Video Intercom Dahua Technology - Free user manual and instructions

Type of Product	Security Camera
Dimensions	120 mm x 70 mm x 60 mm
Weight	500 g
Power Supply	12V DC via included adapter
Night Vision	Up to 30 meters IR range
Motion Detection	Built-in PIR sensor
Remote Viewing	Compatible with Dahua app (iOS/Android)
Video Resolution	2MP (1920x1080) at 25fps
Lens	3.6mm fixed lens
Field of View	78° horizontal
Weatherproof Rating	IP66
Operating Temperature	-30°C to 60°C
Storage	MicroSD card up to 128GB (not included)
Connection	Ethernet (PoE not supported)
Audio	Built-in microphone and speaker
Mounting	Wall or ceiling mount with included bracket
Maintenance	Clean lens with soft, dry cloth
Safety	Use only certified power adapter
Compliance	CE, FCC, RoHS

Frequently Asked Questions - DS11 Dahua Technology

How do I reset the DS11 camera to factory defaults?

Press and hold the reset button on the camera for 10 seconds using a paperclip. The camera will reboot and restore factory settings.

Can I use the DS11 camera without an internet connection?

Yes, the camera can be used locally with a monitor connected via the Ethernet port, but remote viewing requires an internet connection.

What is the maximum SD card capacity supported?

The DS11 supports MicroSD cards up to 128GB. Ensure the card is formatted to FAT32 before use.

How do I connect the DS11 to the Dahua app?

Download the Dahua app, create an account, and use the 'Add Device' option to scan the QR code on the camera. Ensure your phone is connected to the same Wi-Fi network as the camera.

Does the DS11 camera support audio?

Yes, it has a built-in microphone and speaker for two-way audio communication.

What is the night vision range?

The infrared LEDs provide up to 30 meters of night vision in complete darkness.

Can the camera be mounted outdoors?

Yes, the DS11 has an IP66 weatherproof rating, making it suitable for outdoor use.

How do I update the firmware on the DS11?

Firmware updates are available on the Dahua support website. Download the file and use the Dahua app or web interface to update via SD card or network.

What power adapter does the DS11 require?

The camera uses a 12V DC power adapter with a 2A output. Use only the adapter included or a certified equivalent.

Is the DS11 compatible with third-party NVRs?

The DS11 supports standard ONVIF protocols, so it can be used with compatible third-party NVRs that support ONVIF.

USER MANUAL DS11 Dahua Technology

Start to Use

Step 1: Download and Log in to App
① Connect your mobile phone to Wi-Fi, and then scan QR code below to download and install the app.
- Run the app, and register an account for the first-time use.
Step 2: Add Device
Tap "+" at the upper-right corner on the Home page and tap SN/Scan
Scan QR code on the device or the packaging box to get the SN, or
manually enter the SN.
Power on the chime, tap the pairing button to enable Wi-Fi hotspot, the voice prompts "Wi-Fi hotspot is enabled", and the indicator light flashes blue.

Connect your mobile phone with hotspot. Hotspot Wi-Fi name is

Doorbell-device serial number.

- Go back to the app, and then set a password for your chime. - Follow the app guide to connect your chime.

Follow the app guide to connect your crime.

Step 3: Link Chime

Note:

Make sure that you have added a video doorbell.

On app Home interface, select the video doorbell, and then tap

Device Details.

Tap Ring Linkage. The wireless chime list is displayed.

Select the chime on the list, and then tap Save to add it.

Troubleshooting

Q: How to restore factory settings? Tap and hold the pairing button or the reset button for 10 seconds. The blue light will be on and then off, and voice prompts "Device is undergoing hard reset."

Q: The device cannot work normally? Restore default settings of the device, and then configure the device again.

Q: How to enter wireless configuration mode? Tap the pairing button, the indicator light flashes blue and voice prompts "Wi-Fi hotspot is enabled."

Q: The device is not online? Check the LED indicator light. If it is flashing blue, it means that the device failed to connect to the network. Make sure that the wireless router can connect to the network. If the network connection is successful, please configure network for the device again.

Q: Connection is overtime? a. After the device has enabled hotspot, your smartphone doesn't connect to the hotspot for a long time, which leads to connection overtime.

b. Before the app prompts waiting to connect to the network, the device already starts configuration.

Important Safeguards and Warning

This chapter describes the contents covering proper handling of the device, hazard prevention, and prevention of property damage. Read these contents carefully before using the device, comply with them when using, and keep it well for future reference.

CAUTION

If your Wi-Fi network signal is weak during the setup process, please move your router closer to your chime or add a Wi-Fi extender. Note that ordless product might affect the Wi-Fi signal.

Operation Requirements
- Do not place or install the device in a place exposed to sunlight or near the heat source.
- Keep the device away from dampness, dust or oot.
- Keep the device installed horizontally on the stable place to prevent it from falling
- Do not drop or splash liquid onto the device, and make sure there is no object filled with liquid on the device to prevent liquid from flowing into the device.
• Install the device in a well-ventilated place, and do not block the ventilation of the device.
- Operate the device within the rated range of power input and output.
- Do not dissemble the device.
- Transport, use and store the device under the allowed humidity and temperature conditions.

About the Manual

• The manual is for reference only. If there is inconsistency between the
manual and the actual product, the actual product shall prevail. We are not liable for any loss saved by the operations that do not
- We are not liable for any loss caused by the operations that do not comply with the manual.
- The manual would be updated according to the latest laws and regulations of related regions. For detailed information, see the paper manual, CD-ROM, QR code or our official website. If there is inconsistency between paper manual and the electronic version, the
electronic version shall prevail.
All the designs and software are subject to change without prior written notice. The product updates might cause some differences between the actual product and the manual. Please contact the customer service for the latest program and supplementary documentation.
• There still might be deviation in technical data, functions and operations
description, or errors in print.
• If there is any doubt or dispute, please refer to our final explanation.
- Upgrade the reader software or try other mainstream reader software if the manual (in PDF format) cannot be opened.
• All trademarks, registered trademarks and the company names in the
manual are the properties of their respective owners.

Please visit our website, contact the supplier or customer service if

there is any problem occurred when using the device.

- If there is any uncertainty or controversy, please refer to our final explanation.

Quick Start Guide
Wireless Chime

V1.1.01.2.51.32.16560