U-Line

3018RGL - Wine cellar U-Line - Free user manual and instructions

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Product Type Built-in Undercounter Refrigerator / Wine Cellar
Brand U-Line
Model 3018RGL
Series Modular 3000
Door Style Glass Door
Installation Type Built-in (indoor use only)
Electrical Requirements 115 VAC, 60 Hz, 15 A, grounded and polarized
Refrigerant R600a (Isobutane), flammable hydrocarbon
Capacity Up to 123 cans (12 oz) or 79 bottles (12 oz)
Temperature Range 34°F to 70°F (1°C to 21°C) depending on mode
Temperature Modes Deli, Beverage/Drinks, Market/Fresh, Root, Pantry
Control Interface OLED digital display with touch controls
Interior Lighting LED, adjustable brightness and timer (on with door, 3/6/24 hours)
Quick Chill Feature Yes (adjustable duration per mode)
Sabbath Mode Yes
Door Features Self-closing hinge, 115° opening (optional 90° stop), reversible
Leveling 4 adjustable leveling legs
Grille Removable, adjustable; compatible with integrated panel (plinth strip)
Anti-Tip Bracket Included (top or side mount)
Condenser Cleaning Interval Every 6 months
Warranty 1 year full parts and labor; 2nd year on registration; 5 years sealed system

Frequently Asked Questions - 3018RGL U-Line

What are the electrical requirements for the U-Line 3018RGL?
The unit requires a grounded and polarized 115 VAC, 60 Hz, 15 A power supply. It must be connected to a three-prong grounded outlet. Do not use an extension cord. A GFCI is not recommended due to nuisance tripping.
What is the temperature range and how do I adjust it?
The temperature range is 34°F to 70°F (1°C to 21°C), depending on the selected mode. To adjust, press the mode button to select a preset (Deli, Beverage, Market, Root, Pantry), then use the up/down arrows to fine-tune the set point. The change is confirmed by pressing the mode button again or waiting 5 seconds.
How often should I clean the condenser?
The condenser should be cleaned every six months to maintain efficiency. Disconnect power, remove the grille, and clean the coil using a soft brush or vacuum. Do not use any cleaner on the condenser.
What should I do if the digital display shows an error code?
Error codes include 'No Comm', 'Zone T Open/Short', 'Temp Hi/Lo 6H+', etc. For most errors, first verify the door is closing and sealing. For persistent errors, disconnect and reconnect power. If the issue continues, contact U-Line Customer Care at 1.800.779.2547.
Can I reverse the door hinge?
Yes, the door is reversible. Open the door, remove hinge covers, loosen screws, and slide the door off. Rotate the door 180°, reinstall hinges on the opposite side, and adjust alignment. Refer to the 'Reversing the Door' section in the manual for detailed steps.
How do I enable Sabbath mode?
Open the door to activate the display. Enter the Customer Menu by holding the menu button for 5 seconds. Select 'Sabbath Mode', change 'Off' to 'On', and confirm. The display will fade and the unit will maintain temperature but disable lights, sounds, and display. To exit, quickly press and release the power button.
What is the proper way to load the unit for optimal airflow?
Do not block the front grille, internal fans, or vents. Leave approximately two inches of space around the fan and one inch around the back wall and lower vents. Avoid overloading and ensure product does not contact the rear wall to prevent freezing.
How do I adjust or remove the glass shelves?
To remove a shelf, lift both the front and rear of the glass from underneath and carefully slide it out. To adjust height, remove the four shelf clips, reposition them to the desired hole level (ribbed side down), ensure all clips are at the same height, and reinstall the shelf.
What is the warranty coverage for the 3018RGL?
The unit comes with a one-year limited warranty covering parts and labor. An additional second year is available upon registration within two months of purchase. The sealed system (compressor, condenser, evaporator, etc.) is covered for five years (labor not included). The warranty applies to original purchasers in the US and Canada.
Can this unit be installed outdoors?
No, the 3018RGL is designed for indoor/interior applications only. It should not be exposed to natural elements. Operating ambient temperature range is 50°F to 100°F (10°C to 38°C). Exposure to temperatures below 40°F may cause damage not covered by warranty.

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USER MANUAL 3018RGL U-Line

USER GUIDE & SERVICE MANUAL

SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE

U-LINE RIGHT PRODUCT. RIGHT PLACE. RIGHT TEMPERATURE. SINCE 1962.

Modular 3000 Series • 3018RGL • 18" Glass Door Refrigerator

SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE

Tip: Click on any section below to jump directly there

Contents

Intro

Safety

Safety and Warning

Disposal and Recycling

Service

Troubleshooting

Warranty

Service Extended

Installation

Environmental Requirements

Electrical

Cutout Dimensions

Product Dimensions

Side by Side Installation

Anti-Tip Bracket

General Installation

Integrated Grille / Plinth Dimensions

Grille / Plinth Installation

Door Stop

Door Adjust

Wire Diagram

Product Liability

Warranty Claims

Parts

Ordering Replacement Parts

System Diagnosis Guide

Compressor Specifications

Troubleshooting Extended

Control Quick Guide

Thermistor

Defrost

Remove Fan and Cover

Operating Instructions

First Use

Control Operation

Sabbath Mode

Airflow and Product Loading

Interior Shelves

Refrigerator Bins / Crisper

Maintenance

Cleaning

Cleaning Condenser

Extended Non-Use

WELCOME TO U-LINE

Congratulations on your U-Line purchase. Your product comes from a company with over five decades of premium modular ice making, refrigeration, and wine preservation experience. U-Line continues to be the American leader, delivering versatility and flexibility for multiple applications including residential, light commercial, outdoor and marine use. U-Line's complete product collection includes Wine Captain® Models, Beverage Centers, Clear Ice Machines, Crescent Ice Makers, Glass & Solid Door Refrigerators, Drawer Models, Freezers, Combo® Models, and more.

U-Line has captivated those with an appreciation for the finer things with exceptional functionality, style, inspired innovations and attention to even the smallest details. We are known and respected for our unwavering dedication to product design, quality and selection. U-Line is headquartered in Milwaukee, Wisconsin and has shipped product to five continents for over two decades and is proud to have the opportunity to ship to you.

PRODUCT INFORMATION

Looking for additional information on your product? User Guides, Spec Sheets, CAD Drawings, Compliance Documentation, and Product Warranty information are all available for reference and download at u-line.com.

PROPERTY DAMAGE / INJURY CONCERNS

In the unlikely event property damage or personal injury is suspected related to a U-Line product, please take the following steps:

  1. U-Line Customer Care must be contacted immediately at +1.800.779.2547.
  2. Service or repairs performed on the unit without prior written approval from U-Line is not permitted. If the unit has been altered or repaired in the field without prior written approval from U-Line, claims will not be eligible.

GENERAL INQUIRIES

U-Line Corporation

8900 N. 55th Street

Milwaukee, Wisconsin 53223 USA

Monday - Friday 8:00 am to 4:30 pm CST

T: +1.414.354.0300

F: +1.414.354.7905

Email: sales@u-line.com

u-line.com

SERVICE & PARTS ASSISTANCE

Monday - Friday 8:00 am to 4:30 pm CST

T: +1.800.779.2547

F: +1.414.354.5696

Service Email: onlineservice@u-line.com

Parts Email: onlineparts@u-line.com

CONNECT WITH US

U-Line 3018RGL - CONNECT WITH US - 1

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U-Line 3018RGL - CONNECT WITH US - 7

Designed, engineered and assembled in WI, USA

SAFETY · INSTALLATION & INTEGRATION · OPERATING INSTRUCTIONS · MAINTENANCE · SERVICE

Safety and Warning

NOTICE

Please read all instructions before installing, operating, or servicing the appliance.

Use this appliance for its intended purpose only and follow these general precautions with those listed throughout this guide:

SAFETY ALERT DEFINITIONS

Throughout this guide are safety items labeled with a Danger, Warning or Caution based on the risk type:

U-Line 3018RGL - SAFETY ALERT DEFINITIONS - 1

DANGER

Danger means that failure to follow this safety statement will result in severe personal injury or death.

U-Line 3018RGL - DANGER - 1

WARNING

Warning means that failure to follow this safety statement could result in serious personal injury or death.

U-Line 3018RGL - WARNING - 1

CAUTION

Caution means that failure to follow this safety statement may result in minor or moderate personal injury, property or equipment damage.

U-Line 3018RGL - CAUTION - 1

DANGER

This unit contains R600a (Isobutane) which is a flammable hydrocarbon. It is safe for regular use. Do not use sharp objects to expedite defrosting. Do not service without consulting the "R600a specifications" section included in the User Guide. Do not damage the refrigerant circuit.

U-Line 3018RGL - DANGER - 1

WARNING

Service must be done by factory authorized service personnel. Any parts shall be replaced with like components. Failure to comply could increase the risk of possible ignition due to incorrect parts or improper service.

SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE

Disposal and Recycling

U-Line 3018RGL - Disposal and Recycling - 1

DANGER

RISK OF CHILD ENTRAPMENT. Before you throw away your old refrigerator or freezer, take off the doors and leave shelves in place so children may not easily climb inside.

If the unit is being removed from service for disposal, check and obey all federal, state and local regulations regarding the disposal and recycling of refrigeration appliances, and follow these steps completely:

  1. Remove all consumable contents from the unit.
  2. Unplug the electrical cord from its socket.
  3. Remove the door(s)/drawer(s).

SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE

Environmental Requirements

This model is intended for indoor/interior applications only and is not to be used in installations that are open/exposed to natural elements.

This unit is designed to operate between 50°F (10°C) and 100°F (38°C). Higher ambient temperatures may reduce the unit's ability to reach low temperatures and/or reduce ice production on applicable models.

For best performance, keep the unit out of direct sunlight and away from heat generating equipment.

In climates where high humidity and dew points are present, condensation may appear on outside surfaces. This is considered normal. The condensation will evaporate when the humidity drops.

CAUTION

Damages caused by ambient temperatures of 40^ F ( 4^ C) or below are not covered by the warranty.

SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE

Electrical

U-Line 3018RGL - Electrical - 1

SHOCK HAZARD — Electrical Grounding

Required. Never attempt to repair or perform maintenance on the unit until the electricity has been disconnected.

Never remove the round grounding prong from the plug and never use a two-prong grounding adapter.

Altering, cutting or removing power cord, removing power plug, or direct wiring can cause serious injury, fire, loss of property and/or life, and will void the warranty.

Never use an extension cord to connect power to the unit.

Always keep your working area dry.

NOTICE

Electrical installation must observe all state and local codes. This unit requires connection to a grounded (three-prong), polarized receptacle that has been placed by a qualified electrician.

The unit requires a grounded and polarized 115 VAC, 60 Hz, 15A power supply (normal household current). An individual, properly grounded branch circuit or circuit breaker is recommended. A GFCI (ground fault circuit interrupter) is usually not required for fixed location appliances and is not recommended for your unit because it could be prone to nuisance tripping. However, be sure to consult your local codes.

See CUTOUT DIMENSIONS for recommended receptacle location.

SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE

Cutout Dimensions

PREPARE SITE

Your U-Line product has been designed exclusively for a built-in installation. When built-in, your unit does not require additional air space for top, sides, or rear. However, the front grille must NOT be obstructed.

The product is designed and manufactured for seamless integration in the specified cutout opening shown, which requires precise measurements. The opening must be square and plumb front to back. Although not required, you may choose to increase the overall cutout width for ease of installation.

The Modular 3000 Series units are engineered with a variety of adjustment features to help ensure a seamless installation. Adjustable doors, leveling legs and grille will assist in fine tuning the installation.

All 3000 Series models fully integrate into overlay/face frame, inset or European/frameless cabinet styles and install seamlessly into standard 24" (610 mm) depth cabinet base.

U-Line 3018RGL - PREPARE SITE - 1

CAUTION

Unit can NOT be installed behind a closed cabinet door.

CUTOUT DIMENSIONS
Preferred location for electrical outlet is in adjacent cabinet. 5/8" (16 mm) 24" (610 mm) 33-7/8" (860 mm) to 34-7/8" (886 mm) 7" (178 mm) 4" (102 mm) 17-7/8" (455 mm)

Metric measurements rounded and optimized.

SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE

Product Dimensions
17-3/4" (450 mm) Not Including Handle 23-7/16" (590 mm) 33-11/16" to 34-11/16" (856 mm to 881 mm) 3-5/8" to 4-5/8" (92 mm to 118 mm)

SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE

Side-by-Side Installation

OTHER SITE REQUIREMENTS

Side-by-Side Installation

Units must operate from separate, properly grounded electrical receptacles placed according to each unit's electrical specifications requirements.

Cutout width for a side-by-side installation is the total of the widths listed under Cutout Dimensions in each unit's Installation Guide. Each door can be opened individually (one at a time) without interference.

U-Line 3018RGL - Side-by-Side Installation - 1

natural_image Pure technical line drawing of a mechanical assembly or mounting bracket (no text or symbols)

However, to ensure unobstructed door swing (opening both doors at the same time), 1/4" (6.4 mm) of space needs to be maintained between the units.

1/4" (6 mm)

Hinge-by-Hinge Installation (Mullion)

When installing two units hinge-by-hinge, 13/16" (22 mm) is required for integrated models. Additional space may be needed for any knobs, pulls or handles installed.

-13/16" (22 mm)

Stainless steel models which include the standard stainless handle will require 4-9/16" (116 mm) to allow both doors to open to 90° at the same time.

4-9/16" (116 mm)

SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE

Anti-Tip Bracket

U-Line 3018RGL - Anti-Tip Bracket - 1

CAUTION

The anti-tip bracket must be installed to prevent the unit from tipping when doors are fully opened or excess weight is placed on the front of the unit.

The anti-tip bracket has multiple mounting options. Mounting will depend on your particular cabinet configuration. Locate 3 #8x5/8" screws included with your unit.

TOP MOUNT
U-Line 3018RGL - CAUTION - 1

natural_image Diagram of a mechanical or fluid system with a container and a vehicle, showing no text, numbers, or symbols.

For ease of installation, the anti-tip bracket is pre-installed in the top mount position.

  1. Completely slide the unit into its position in the cabinet. Be certain unit height is properly adjusted. (See GENERAL INSTALLATION).

  2. Open door completely. Make certain door clears surrounding cabinetry.

  3. Using a 3/32" (2.50 mm) drill bit, drill 3 pilot holes 5/8" (16 mm) deep into bottom of counter top. Use the anti-tip bracket as a template.

  4. Install 3 #8x5/8" screws into the plate using a #2 Phillips head screwdriver.

SIDE MOUNT
Left Hinged Cabinet Right Hinged Cabinet

Side mount position is used when you are unable to mount the bracket to the underside of your countertop.

  1. Remove the pre-installed anti-tip bracket from the top mount position and align the bracket to the hinge side of the unit as shown above.

  2. Reinstall the 2 #8x5/8" screws into the plate using a #2 Phillips head screwdriver.

  3. Completely slide the unit into its position in the cabinet. Be certain unit height is properly adjusted. (See GENERAL INSTALLATION).

  4. Open door completely. Make certain door clears surrounding cabinetry.

  5. Using a 3/32" (2.50 mm) drill bit, drill 3 pilot holes 5/8" (16 mm) deep into cabinetry frame using the anti-tip bracket as a template.

  6. Install 3 #8x5/8" screws into the plate using a #2 Phillips head screwdriver.

SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE

General Installation

LEVELING INFORMATION

  1. Use a level to confirm the unit is level. Level should be placed along top edge and side edge as shown.

  2. If the unit is not level, remove grille and adjust legs as necessary. Use included tool to adjust the height of the rear legs.

U-Line 3018RGL - LEVELING INFORMATION - 1

natural_image Technical line drawing of a mechanical enclosure or enclosure with mounting holes and internal components (no text or symbols)

Rotate Front Legs to Adjust Rotate Clockwise to raise rear leg. Rotate Counter-Clockwise to lower leg.

  1. Confirm the unit is level after each adjustment and repeat the previous steps until the unit is level.

INSTALLATION TIP

If the room floor is higher than the floor in the cutout opening, adjust the rear legs to achieve a total unit rear height of 1/8" (3 mm) less than the opening's rear height. Shorten the unit height in the front by adjusting the front legs. This allows the unit to be gently tipped into the opening. Adjust the front legs to level the unit after it is correctly positioned in the opening.

INSTALLATION

  1. Plug in the power/electrical cord.

  2. Gently push the unit into position. Be careful not to entangle the cord.

  3. Re-check the leveling, from front to back and side to side. Make any necessary adjustments. The unit's top surface should be approximately 1/8" (3 mm) below the countertop.

  4. Install the anti-tip bracket.

  5. Remove the interior packing material and wipe out the inside of the unit with a clean, water-dampened cloth.

SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE

Integrated Grille - Plinth Dimensions

PREPARE AND INSTALL INTEGRATED GRILLE (PLINTH STRIP/BASE FASCIA)

  1. Use the dimensions provided in the diagram to cut and shape your integrated grille (plinth strip/base fascia) panel. Recommended panel thickness is between 1/4" (6 mm) and 3/8" (9 mm). Height will vary from 3-5/16" (84 mm) to 4-5/16" (110 mm) based on your grille (plinth strip/base fascia) height.
  2. Finish or stain your grille (plinth strip/base fascia) panel to match your surrounding furniture. Finish front, back and edges to prevent warping. Carefully follow the manufacturer's recommendations for finish application and cure times.
  3. Apply double sided tape to the backside of the integrated grill (plinth strip/base fascia). Use the diagram below for reference. U-Line recommends 3M ^TM VHB ^TM tape, a high strength bonding tape.

Apply Tape To Shaded Area
U-Line 3018RGL - PREPARE AND INSTALL INTEGRATED GRILLE (PLINTH STRIP/BASE FASCIA) - 1

natural_image Simple horizontal bar with two side extensions and no text or symbols
  1. Remove backing paper from double sided tape.
  2. Carefully align grille (plinth strip/base fascia) over integrated panel and press into position.

INTEGRATED GRILLE (PLINTH STRIP/BASE FASCIA) DIMENSIONS
1-9/16" (40 mm) 3-5/16" to 4-5/16" (84 mm to 110 mm) 1" (25 mm) 14-3/4" (375 mm) 17-7/8" (455 mm) 1-9/16" (40 mm)

SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE

Grille - Plinth Installation

REMOVING AND INSTALLING GRILLE (PLINTH STRIP/BASE FASCIA)

U-Line 3018RGL - REMOVING AND INSTALLING GRILLE (PLINTH STRIP/BASE FASCIA) - 1

WARNING

Disconnect electrical current to the unit before removing the grille (plinth strip/base fascia).

When using the unit, the grille (plinth strip/base fascia) must be installed.

Edges of sheet metal may be sharp.

Removing the grille (plinth strip/base fascia)

  1. Disconnect electrical current to unit.

  2. Using the included 7/64" Allen wrench, loosen (but do not remove) both grille (plinth strip/base fascia) lock screws. See below.

Grille Mounting Screws

  1. Gently pull grille (plinth strip/base fascia) away from unit until it stops.

  2. Push grille (plinth strip/base fascia) rails towards the center of the unit to lift rails off lock screws.

Grille Rail

  1. Pull grille (plinth strip/base fascia) free from unit.

Installing the grille (plinth strip/base fascia)

  1. Align slots in grille (plinth strip/base fascia) rail with screw heads in base of unit

  2. Push grille (plinth strip/base fascia) rails towards the center of the unit and set rails over screw head.

  3. Slide grille (plinth strip/base fascia) into position. Using included 7/64" Allen wrench tighten grille (plinth strip/base fascia) lock screws.

U-Line 3018RGL - Installing the grille (plinth strip/base fascia) - 1

natural_image Architectural cross-section diagram of a building facade with internal components and structural elements (no text or labels)

ADJUSTING GRILLE (PLINTH STRIP/BASE FASCIA)

The grille (plinth strip/base fascia) has an automatic vertical plane adjustment and can also be adjusted on its horizontal plane as well. To adjust your grille (plinth strip/base fascia) to match your surrounding furniture, follow the instructions below.

Grille Skirt

  1. Loosen, but do not remove, the lock screws on the inside of the grille (plinth strip/base fascia) rails. Lock screws are located on the inside of each grille (plinth strip/base fascia) rail.

  2. The grille (plinth strip/base fascia) can be extended horizontally by pulling out a maximum of 1-1/2" (38 mm). Do not exceed 1-1/2" (38 mm). Secure the lock screws after adjusting.

  3. The grille (plinth strip/base fascia) skirt may be manually adjusted to the height of your floor. Simply raise or lower the skirt as needed.

SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE

Door Stop

Your U-Line unit was shipped to you with the optional 90° pin.

Your unit's door(s) will open 115° straight from the factory. If you would like the door stop at 90° follow these instructions.

NOTICE

If your unit is already undercounter, it will need to be moved out to access the hinge. With the 90° stop pin in place, you will not be able to replace the hinge cover.

  1. Open door approximately 90°.

U-Line 3018RGL - NOTICE - 1

natural_image Technical line drawing of a mechanical assembly with no visible text or symbols
  1. Remove hinge cover by lifting top and bottom of hinge cover and sliding the cover inwards to remove from hinge.

Technical diagram of a mechanical assembly with numbered components and directional arrows indicating parts of motion or assembly.

  1. Once cover is removed, slide hinge pin into hole as shown. Pin should slide into place, stopping the door at 90°; if the pin does not go into the hole shown, hold the door less than 90° open and try again.

U-Line 3018RGL - NOTICE - 3

natural_image Technical line drawing of a mechanical assembly with no visible text or symbols
  1. To fully seat the pin, tap it lightly with a hammer.
  2. Carefully slide your unit back in place.

NOTICE

The pin can be removed to return the door swing back to its original 115° swing by tapping the pin out from the bottom of the hinge.

CLOSER

The door hinge has a self-closing feature that engages when the door is open approximately 6" (150 mm) (about 25°).

SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE

Door Adjustments

DOOR ALIGNMENT AND ADJUSTMENT

Align and adjust the door if it is not level or is not sealing properly. If the door is not sealed, the unit may not cool properly, or excessive frost or condensation may form in the interior.

NOTICE

Properly aligned, the door's gasket should be firmly in contact with the cabinet all the way around the door (no gaps). Carefully examine the door's gasket to ensure that it is firmly in contact with the cabinet. Also make sure the door gasket is not pinched on the hinge side of the door.

U-Line 3018RGL - NOTICE - 1

CAUTION

Do not attempt to use the door to raise or pivot your unit. This would put excessive stress on the hinge system.

Alignment and Adjustment Procedure

  1. Open door and remove gasket near the hinges.
  2. Using a T-25 Torx Bit, loosen each pair of Torx head screws on both the upper and lower hinge plates.
  3. Square and align door as necessary.
  4. Tighten Torx head screws on hinge.
  5. Reinstall gasket into the channel starting at the corner.

T-25 Torx Screw T-25 Torx Screw

REVERSING THE DOOR

  1. Open door.
  2. Remove top hinge cover by lifting top and bottom flaps and slide inwards. Repeat on bottom hinge.

U-Line 3018RGL - REVERSING THE DOOR - 1

natural_image Technical line drawing of a mechanical assembly with no visible text or symbols

SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE

  1. Using T-25 Torx bit loosen screw #1 and remove screw #2 on top and bottom hinge. Slide and remove the door from unit. Completely remove screw #1 on top and bottom.

Technical diagram of a mechanical assembly with labeled parts 1 and 2

  1. Remove caps from screw heads on opposite side (2 on top and 2 on bottom). Using #2 Phillips bit remove the 4 underlying screws. Reinstall the screws and caps on the opposite side.
  2. Partially install screw #1 in the outer most holes on top and bottom. Rotate door 180°, align hinge over screw #1 and slide/seat into position. Reinstall screw #2 on top and bottom. Tighten both screws and install hinge cover.

Align and adjust the door:

Align and adjust the door (see DOOR ALIGNMENT AND ADJUSTMENT).

SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE

First Use

All U-Line controls are preset at the factory. Initial startup requires no adjustments.

NOTICE

U-Line recommends allowing the unit to run overnight before loading with product.

When plugged in, the unit will begin operating under the factory default setting. Follow the on screen prompt for language selection and temperature units.

To turn the unit off, press ⏻ and hold for 5 seconds and release. The display will show a countdown to switching the unit off.

To power your unit on, simply press ⏻ and the unit will immediately switch on.

SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE

Control Operation

Up Zone Toggle Select U-LINE Down Root 50°F Can be displayed in Celsius Power U-Select Lighting

CONTROL FUNCTION GUIDE

FUNCTIONCOMMANDDISPLAY/OPTIONS
OFFPress ⏻ and holdDisplay will count down from 5 to off.
ONPress ⏻ and releaseUnit will come on immediately.
Select modePress ⏻ and release to scroll through the modesPress ⏻ to select one of 5 modes (see table below).
Adjust tempPress ⏻ to select mode. Press △ or ▼ to set temperaturePress ⏻ to confirm temperature or wait 5 seconds.
Adjust lightingPress ⏻ to adjust lightingPress △ or ▼ to set low, medium or high.
Light ON/OFF with doorPress ⏻ to have light on/off with doorPress ⏻ and release to scroll through timer settings.
Customer menuPress ⏻ and hold for 5 secondsPress ⏻ or ▼ to scroll through menu.
ModeSet Point °F (°C)Temperature Range °F (°C)
Deli36 (2)34 - 40 (1 - 4)
Beverage/Drinks38 (3)34 - 65 (1 - 18)
Market/Fresh38 (3)34 - 40 (1 - 4)
Root50 (10)45 - 55 (7 - 12)
Pantry42 (5)34 - 70 (1 - 21)

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U-SELECT® CONTROL

Digital Display

The 3000 Series units are controlled by a feature rich, advanced OLED display control unit. The control panel allows adjustment to temperature set point, access to Energy Saver Mode, internal temperature readings, and many other features.

ADJUSTING TEMPERATURE SETTINGS

Up U-LINE Down Root 50°F Can be displayed in Celsius Zone Toggle Select Power U-Select Lighting

Each zone has a series of Mode Settings with a default value for each setting. Each Mode Setting can be further customized by fine tuning the temperature set point. See the chart below for a description of each mode and mode temperature ranges. Mode selection will vary by model.

Mode Settings Chart

SettingDefault °F (°C)Range °F (°C)
Deli36 (2)34 - 40 (1 - 4)
Beverage/Drinks38 (3)34 - 65 (1 - 18)
Market/Fresh38 (3)34 - 40 (1 - 4)
Root50 (10)45 - 55 (7 - 12)
Pantry42 (5)34 - 70 (1 - 21)

Many food types have an optimum storage temperature. Storing your food properly will help maintain its freshness and flavor. The Food Storage Chart contains food types and their respective optimum storage temperatures.

Food Storage Chart

ModeFood Types
DeliMeats, Fish, Cheeses, Dairy, Butter, Garlic, Oils, Nuts, Condiments
Market/FreshFruits, Vegetables, Berries, Lettuce
PantryDry Goods, Breads, Baking Items, Spices, Seasonings
RootRoot Vegetables, Potatoes, Onions, Lemon, Lime, Melon, Peppers, Beans, Cucumber, Cut Vegetables

QUICK CHILL

U-Line 3018RGL - QUICK CHILL - 1

CAUTION

Quick chill is designed to quickly pull warm beverages and foods down to optimum storage temperature. It is important to only initiate quick chill modes when the Refrigerator or Wine Captain® have been fully loaded with warm product. Failure to follow this notice could result in food or beverages that are cooled to a point below optimum or frozen.

The following chart lists modes which include the quick chill feature and the time which quick chill will run.

ModeRun Time
Deli5 Hours
Beverage/Drinks4 Hours
Market/Fresh4 Hours
Root1 Hour
Pantry4 Hours

To initiate quick chill:

  1. Press ☐ to select the desired mode setting.
  2. Press ☑ until the temperature set point reads "Quick".

The quick chill feature will then begin for the period of time dictated by the mode type. To cancel quick chill, simply select a set point other then "quick".

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Interior Lighting

Your U-Line 3000 Series unit uses a state of the art LED lighting system. The 3036 model dual zone's lighting can be independently controlled or set as a group.

Up U-LINE Down U-SELECT LIGHTING LIGHTING LEVEL ON WITH DOOR HIGH Select Power U-Select Lighting

  1. To begin, press 📋 to enter the lighting menu.
  2. Press ☑ or ☑ to cycle through each available brightness setting (Low, Medium or High).
  3. Press ☐ to cycle through each available timer setting. Selections include "On With Door", "On 3 Hours", "On 6 Hours", or "On 24 Hours".
  4. To exit, press 📷 or simply wait for the menu to time out.

Error Notification

The 3000 model series continuously monitors a series of inputs and parameters to ensure proper and efficient operation of your unit. Should the system detect a fault, an error notification will be displayed on the user interface. See below for a list of errors.

NOTE: Singe zone models will not use (L) left or (R) right zone indicators in error notification.

IDDescriptionSolution
No CommUnit lost communication to the display.Disconnect and reconnect power to unit. Contact Customer Care if persistent.
(L) (R) Zone T OpenLeft or right zone thermistor circuit open.Contact Customer Care.
Amb Thrm OpenAmbient thermistor circuit open.Contact Customer Care.
(L) (R) Zone T ShortLeft or right zone thermistor circuit shorted.Contact Customer Care.
Amb Thrm ShortAmbient thermistor circuit shorted.Contact Customer Care.
(L) (R) Temp Hi 6H+Left or right zone temperature +10° over set point for over 6 hours.Verify door is closed and sealing. Contact Customer Care if persistent.
(L) (R) Temp Hi 12H+Left or right zone temperature +10° over set point for over 12 hours.Verify door is closed and sealing. Contact Customer Care if persistent.
(L) (R) Temp Lo 6H+Left or right zone temperature -10° under set point for over 6 hours.Verify door is closed and sealing. Contact Customer Care if persistent.
(L) (R) Temp Lo 12H+Left or right zone temperature -10° under set point for over 12 hours.Verify door is closed and sealing. Contact Customer Care if persistent.
(L) (R) Door Open 5MLeft or right door switch open for more then 5 minutes.Verify door is closed and sealing. Contact Customer Care if persistent.

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CUSTOMER MENU

The 3000 Series of U-Line undercounter refrigeration appliances contains a feature rich customer menu. The Customer Menu allows access to a series of advanced features including Energy Saver Mode, Sabbath Mode, actual temperature readings as well a method to restore factory defaults.

3000 Series - Customer Menu
Up Select U-LINE WELCOME TO THE CUSTOMER MENU. USE UP/DOWN ARROWS TO SCROLL SETTINGS Down

  1. To access the Customer Menu hold 📋 for 5 seconds.
  2. Press 🔒 or 📋 to scroll through available selections.
  3. Press 🔒 to enter selected sub-menu.
  4. To exit Customer Menu, press ☑ to scroll to the bottom of the display and press 🔒 to select "Exit".

Actual Temps
Up U-LINE Down RETURN TO MENU ACTUAL TEMPS BIN TEMP = 1.6 COND TEMP = 45.5 Select Can be displayed in Celsius

The Actual Temps option displays the actual temperature of each zone and evaporator, as well as ambient temperature.

  1. To view actual temperature, ☐ select "Actual Temps" from the Customer Menu.

  2. Press 🔒 or 📋 to scroll through available information.

  3. To return to the Customer Menu, press 📋.

Energy Saver Mode
Up Energy Saver Mode Indicator Select ICE PRODUCTION (12m remaining) U-LINE Down

Energy Saver Mode reduces overall energy consumption by altering user set point, differential, lighting and tone settings. When in Energy Saver Mode a small leaf icon will be displayed on the main screen.

  1. To enter Energy Saver Mode, first select Energy Saver from the Customer Menu.
  2. Press ☑ to select "Off" in the menu.
  3. Press
  4. Press 🔒 or ☑ to change the selection from Off to On.
  5. Press 📷 to confirm your selection.
  6. To return to the Customer Menu, press 🔒 and select "Return to Menu".
  7. To cancel Energy Saver Mode simply return to the Customer Menu, select Energy Saver and change "On" to "Off".

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Languages
Up U-LINE Down RETURN TO MENU LANGUAGES ENGLISH Select

The U-Line 3000 Series of models supports a number of display languages including English, Spanish, French and German.

  1. To change display language select Languages from the Customer Menu.
  2. Press ☑ to select "English".
  3. Press 📋. "English" will begin to flash.
  4. Press 🔒 or ☑ to cycle through the available languages.
  5. Press 🔒 to confirm your choice.

Sound Level
Up U-LINE RETURN TO MENU SOUND LEVEL HIGH Down Select

Audible alarms and alert tones support four different Sound Level settings, High, Medium, Low, and Off.

To select a new sound level, enter the Sound Level Menu from the Customer Menu.

  1. Press ☑ to select the current sound level.

  2. Press 📋. The current setting will begin to flash.

  3. Press ☑ or ☑ to select a different level.
  4. Press 📷 to confirm your choice.

Fahrenheit/Celsius
Up U-LINE Down RETURN TO MENU FARENHEIT/CELSIUS DEGREES = °F Select

Temperature and set point information can be displayed in either Fahrenheit or Celsius.

To change from Fahrenheit to Celsius enter the Fahrenheit / Celsius Menu from within the Customer Menu.

  1. Press ☑ to select "Degrees".
  2. Press 📷. The selection will begin to flash.
  3. Press ☑ or ☑ to select between °F (Fahrenheit) or °C (Celsius).
  4. Press 🔒 to confirm your choice.

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Factory Default
Up U-LINE Down RETURN TO MENU FACTORY DEFAULT RESTORE? Select

Factory Default will restore all settings to their factory default.

To access Factory Default:

  1. Press ☑ to select "Factory Default".

  2. Press

To restore settings to their factory default:

  1. Press ☑ to select "Restore?" and press 🔒.

  2. "Restore?" will change to "Restoring..." while settings are restored. When restoration is complete, "Restoring..." will return to "Restore?".

To exit Factory Default, press 🔒 to select "Return to Menu" and press 🔒 to confirm.

Help
Up U-LINE RETURN TO MENU Help Model 3045WC 1-800-779-2547 Down Select

To access the Help Menu, select "Help" from the Customer Menu. Press 🔒 or 📋 to scroll through available information. The Help screen displays the following:

  • Model.
    • U-Line contact information.
  • Software version.
  • Serial Number.

To exit the Help menu, press 🔒 to select "Return to Menu" and press 🔒 to confirm.

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Sabbath Mode

U-Line 3018RGL - Sabbath Mode - 1

Up U-LINE Down RETURN TO MENU SABBATH MODE OFF? Select

This unit offers a Sabbath mode for users who require this functionality during Sabbaths. Sabbath mode disables system responses to user initiated activities and all external functions, including lighting, display and audible alarms. The unit will still maintain internal temperatures and set points.

To enable Sabbath Mode:

  1. Open the unit's door to activate the display.
  2. To access the Customer Menu, hold 📋 for 5 seconds.
  3. Press △ or ▼ to scroll through available selections.
  4. Select Sabbath Mode from the Customer Menu by pressing 🔒.
  5. Press ☑ to select "Off".
  6. Press ☐. "Off" will begin to flash.

  7. Press ▲ or ▼ to change "Off" to "On".

  8. Press 🔒 to confirm your selection.

The Display will fade out as the unit enters Sabbath Mode. Sabbath

Mode remains active until ⏻ is quickly pressed and released.

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Airflow and Product Loading

NOTICE

The unit requires proper airflow to perform at its highest efficiency. Do not block the front grille, internal fans or vents at any time, or the unit will not perform as expected. When loading your unit, leave space between the internal fans or vents and product loaded. Anything blocking the required airflow/circulation will result in uneven temperature distribution in the cabinet and can also freeze product. Do not install the unit behind a door.

When properly loaded, your U-Line unit will store up to 123 (12 oz. [330 ml]) cans or 79 (12 oz. [330 ml]) bottles.

For optimal airflow, leave approximately two inches of space around the fan and one inch around the back wall and lower vents.

Door Removed For Illustration Purposes Internal Air Flow And Unit Ventilation Diagram

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Interior Shelves

REMOVING AND INSTALLING GLASS SHELVES Adjusting Interior Shelves

Models equipped with glass shelves have an adjustable mounting system. To adjust or simply remove shelves for cleaning, follow the instructions below.

  1. Remove all product from shelf.
  2. Coming from underneath the shelf, lift both the front and rear of the glass.
  3. Carefully slide shelf out of unit being careful not to scratch the interior liner.
  4. Installation is the reverse of removal.

Adjusting Shelf Height

Shelf height may be adjusted to accommodate a broad range of product. To alter your shelf spacing follow the instructions below.

  1. Remove the 4 Shelf clips from the shelf clip holes.
  2. Move shelf clips as a group to the desired shelf height.
  3. Insert shelf clips into the holes of the desired shelf height. Be certain shelf clip is fully seated into shelf clip hole.

Clip Holes

U-Line 3018RGL - Adjusting Shelf Height - 2

CAUTION

Clips MUST be installed with the ribbed side down. Failure to do so may result in shelf or unit damage.

NOTICE

All 4 shelf clips for each shelf must be installed at the same height for shelf stability.

  1. Reinstall shelf.

Cleaning Shelves

Shelves may be cleaned in a soapy warm water solution. A general household disinfectant may be used if necessary. Be sure to completely dry your shelf before reinstalling.

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Refrigerator Bins - Crisper

REFRIGERATOR BIN INSTALLATION & REMOVAL

Refrigerator bins are easily removed for cleaning and sanitizing. To remove your bin follow the instructions below.

U-Line 3018RGL - REFRIGERATOR BIN INSTALLATION & REMOVAL - 1

natural_image Pure mechanical assembly diagram showing a door frame and internal components with upward arrows (no text or symbols)
  1. Fully extend the bin you wish to remove from the cabinet.
  2. Lift the front lip of the bin and raise the bin off the racks.
  3. Lift the rear of the bin off its seat on the rack.
  4. Pull the bin up and away from the racks.

To Reinstall

  1. Fully extend the empty rack from within the cabinet.
  2. Set the rear of the bin over the rear of the slide.
  3. Seat the front of the bin down and onto the slide rack.
  4. Push the bin back into the cabinet.

Cleaning

Bins may be cleaned in a soapy warm water solution. A general household disinfectant, safe for plastics, may be used if necessary. Be sure to completely dry your bin before reinstalling.

NOTICE

Bins are NOT dishwasher safe.

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Cleaning

EXTERIOR CLEANING

Stainless Models

Stainless door panels and handles can discolor when exposed to chlorine gas, pool chemicals, saltwater or cleaners with bleach.

Keep your stainless unit looking new by cleaning with a good quality all-in-one stainless steel cleaner and polish monthly. For best results use Claire® Stainless Steel Polish and Cleaner. Comparable products are acceptable. Frequent cleaning will remove surface contamination that could lead to rust. Some installations may require cleaning weekly.

Do not clean with steel wool pads.

Do not use stainless steel cleaners or polishes on any glass surfaces.

Clean any glass surfaces with a non-chlorine glass cleaner.

Do not use cleaners not specifically intended for stainless steel on stainless steel surfaces (this includes glass, tile and counter cleaners).

If any surface discoloring or rusting appears, clean it quickly with Bon-Ami ^® or Barkeepers Friend Cleanser ^® and a nonabrasive cloth. Always clean with the grain. Always finish with Claire ^® Stainless Steel Polish and Cleaner or comparable product to prevent further problems.

Using abrasive pads such as Scotchbrite™ will cause the graining in the stainless steel to become blurred.

Rust not cleaned up promptly can penetrate the surface of the stainless steel and complete removal of the rust may not be possible.

Integrated Models

To clean integrated panels, use household cleaner per the cabinet manufacturer's recommendation.

INTERIOR CLEANING

Disconnect power to the unit.

Clean the interior and all removed components using a mild nonabrasive detergent and warm water solution applied with a soft sponge or non-abrasive cloth.

Rinse the interior using a soft sponge and clean water.

Do not use any solvent-based or abrasive

cleaners. These types of cleaners may transfer taste to the interior products and damage or discolor the lining.

DEFROSTING

Under normal conditions this unit does not require manual defrosting. Minor frost on the rear wall or visible through the evaporator plate vents is normal and will melt during each off cycle.

If there is excessive build-up of 1/4" (6 mm) or more, manually defrost the unit.

Ensure the door is closing and sealing properly.

High ambient temperature and excessive humidity can also produce frost.

U-Line 3018RGL - DEFROSTING - 1

CAUTION

DO NOT use an ice pick or other sharp instrument to help speed up defrosting. These instruments can puncture the inner lining or damage the cooling unit. DO NOT use any type of heater to defrost. Using a heater to speed up defrosting can cause personal injury and damage to the inner lining.

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NOTICE

The drain pan was not designed to capture the water created when manually defrosting. To prevent water from overflowing the drain pan and possibly damaging water sensitive flooring, the unit must be removed from cabinetry.

To defrost:

  1. Disconnect power to the unit.
  2. Remove all products from the interior.
  3. Prop the door in an open position (2 in. [50 mm] minimum).
  4. Allow the frost to melt naturally.
  5. After the frost melts completely clean the interior and all removed components. (See INTERIOR CLEANING).
  6. When the interior is dry, reconnect power and turn unit on.

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Cleaning Condenser

INTERVAL - EVERY SIX MONTHS

To maintain operational efficiency, keep the front grille (plinth strip/base fascia) free of dust and lint, and clean the condenser when necessary. Depending on environmental conditions, more or less frequent cleaning may be necessary.

U-Line 3018RGL - INTERVAL - EVERY SIX MONTHS - 1

WARNING

Disconnect electric current to the unit before cleaning the condenser.

NOTICE

DO NOT use any type of cleaner on the condenser unit. Condenser may be cleaned using a vacuum, soft brush or compressed air.

  1. Remove the grille (plinth strip/base fascia). (See GRILLE-PLINTH INSTALLATION).
  2. Clean the condenser coil using a soft brush or vacuum cleaner.
  3. Install the grille (plinth strip/base fascia).

U-Line 3018RGL - NOTICE - 1

natural_image Cross-sectional diagram of an electronic device showing internal components and wiring (no text or labels)

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Extended Non-Use

VACATION/HOLIDAY, PROLONGED SHUTDOWN

The following steps are recommended for periods of extended non-use:

  1. Remove all consumable content from the unit.
  2. Disconnect the power cord from its outlet/socket and leave it disconnected until the unit is returned to service.
  3. If ice is on the evaporator, allow ice to thaw naturally.
  4. Clean and dry the interior of the unit. Ensure all water has been removed from the unit.
  5. The door must remain open to prevent formation of mold and mildew. Open door a minimum of 2" (50 mm) to provide the necessary ventilation.

WINTERIZATION

If the unit will be exposed to temperatures of 40^ F ( 5^ C) or less, the steps above must be followed.

For questions regarding winterization, please call U-Line at +1.800.779.2547.

U-Line 3018RGL - WINTERIZATION - 1

CAUTION

Damage caused by freezing temperatures is not covered by the warranty.

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Troubleshooting

BEFORE CALLING FOR SERVICE

If you think your U-Line product is malfunctioning, read the CONTROL OPERATION section to clearly understand the function of the control.

If the problem persists, read the NORMAL OPERATING SOUNDS and TROUBLESHOOTING GUIDE sections below to help you quickly identify common problems and possible causes and remedies. Most often, this will resolve the problem without the need to call for service.

IF SERVICE IS REQUIRED

If you do not understand a troubleshooting remedy, or your product needs service, contact U-Line Corporation directly at +1.800.779.2547.

When you call, you will need your product Model and Serial Numbers. This information appears on the Model and Serial number plate located on the interior of your product or can be accessed through "Help" in the Customer Menu.

All models incorporate rigid foam insulated cabinets to provide high thermal efficiency and maximum sound reduction for its internal working components. Despite this technology, your model may make sounds that are unfamiliar.

Normal operating sounds may be more noticeable because of the unit's environment. Hard surfaces such as cabinets, wood, vinyl or tiled floors and paneled walls have a tendency to reflect normal appliance operating noises.

Listed below are common refrigeration components with a brief description of the normal operating sounds they make. NOTE: Your product may not contain all the components listed.

  • Compressor: The compressor makes a hum or pulsing sound that may be heard when it operates.
  • Evaporator: Refrigerant flowing through an evaporator may sound like boiling liquid.
  • Condenser Fan: Air moving through a condenser may be heard.
  • Automatic Defrost Drain Pan: Water may be heard dripping or running into the drain pan when the unit is in the defrost cycle.
  • Solenoid Valves: An occasional clicking sound may be heard as solenoid valves are operated.

TROUBLESHOOTING GUIDE

U-Line 3018RGL - TROUBLESHOOTING GUIDE - 1

DANGER

ELECTROCUTION HAZARD. Never attempt to repair or perform maintenance on the unit before disconnecting the main electrical power.

Troubleshooting - What to check when problems occur:

ProblemPossible Cause and Remedy
Digital Display and Light Do Not Work.Ensure power is connected to the unit.If the unit is cooling, it may be in Sabbath mode.
Interior Light Does Not Illuminate.If the unit is cooling, it may be in Sabbath mode or manually set to off.
Light Remains on When Door Is Closed.Lighting may be set to on; reset to with door.
Unit Develops Frost on Internal Surfaces.Frost on the rear wall is normal and will melt during each off cycle.If there is excessive build-up of 1/4" or more, manually defrost the unit.Ensure the door is closing and sealing properly.High ambient temperature and excessive humidity can also produce frost.
Unit Develops Condensation on External Surfaces.The unit is exposed to excessive humidity.Moisture will dissipate as humidity levels decrease.

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ProblemPossible Cause and Remedy
Digital Display Functions, But Unit Does Not Cool.Ensure the unit is not in "Showroom Mode." Momentarily unplug or interrupt power supply to the unit.
Digital Display Shows an Error."Door" indicates the door may be opened too long. Ensure the door is closing properly. For other error codes contact U-Line Customer Service.
Product Is Freezing.Because product in contact with the rear wall may freeze, ensure no product is touching the rear wall.Adjust the temperature to a warmer set point.
Product Is Not Cold Enough.Air temperature does not indicate product temperature.Adjust the temperature to a cooler set point.Ensure unit is not located in excessive ambient temperatures or in direct sunlight.Ensure the door is closing and sealing properly.Ensure nothing is blocking the front grille, found at the bottom of the unit.Ensure the condenser coil is clean and free of any dirt or lint build-up.

ERROR NOTIFICATION

The 3000 model series continuously monitors a series of inputs and parameters to ensure proper and efficient operation of your unit. Should the system detect a fault, an error notification will be displayed on the user interface. See below for a list of errors.

NOTE: Single zone models will not use (L) left or (R) right zone indicators in error notification.

IDDescriptionSolution
No CommUnit lost communication to the display.Disconnect and reconnect power to unit. Contact Customer Care if persistent.
(L) (R) Zone T OpenLeft or right zone thermistor circuit open.Contact Customer Care.
Amb Thrm OpenAmbient thermistor circuit open.Contact Customer Care.
(L) (R) Zone T ShortLeft or right zone thermistor circuit shorted.Contact Customer Care.
Amb Thrm ShortAmbient thermistor circuit shorted.Contact Customer Care.
IDDescriptionSolution
(L) (R) Temp Hi 6H+Left or right zone temperature +10° over set point for over 6 hours.Verify door is closed and sealing. Contact Customer Care if persistent.
(L) (R) Temp Hi 12H+Left or right zone temperature +10° over set point for over 12 hours.Verify door is closed and sealing. Contact Customer Care if persistent.
(L) (R) Temp Lo 6H+Left or right zone temperature -10° under set point for over 6 hours.Verify door is closed and sealing. Contact Customer Care if persistent.
(L) (R) Temp Lo 12H+Left or right zone temperature -10° under set point for over 12 hours.Verify door is closed and sealing. Contact Customer Care if persistent.
(L) (R) Door Open 5MLeft or right door switch open for more then 5 minutes.Verify door is closed and sealing. Contact Customer Care if persistent.

CHECKING PRODUCT TEMPERATURE

U-Line 3018RGL - ERROR NOTIFICATION - 1

natural_image Simple line drawing of a bottle with a thermometer inside, no text or symbols present

To check the actual product temperature in the unit:

  1. Partially fill a plastic (nonbreakable) bottle with water.
  2. Insert an accurate thermometer.
  3. Tighten the bottle cap securely.
  4. Place the bottle in the desired area for 24 hours.
  5. Avoid opening the unit during the testing period.

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  1. After 24 hours, check the temperature of the water. If required, adjust the temperature control in a small increment (see CONTROL OPERATION).

Causes which affect the internal temperatures of the cabinet include:

• Temperature setting.
- Ambient temperature where installed.
• Installation in direct sunlight or near a heat source.
- The number of door openings and the time the door is open.
- The time the internal light is illuminated. (This mainly affects product on the top rack or shelf.)
• Obstruction of front grille or condenser.

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U-Line Corporation (U-Line) Limited Warranty

One Year Limited Warranty

For one year from the date of original purchase, this U-Line product warranty covers all parts and labor to repair or replace any part of the product that proves to be defective in materials or workmanship. For products installed and used for normal residential use, material cosmetic defects are included in this warranty, with coverage limited to 60 days from the date of original purchase. All service provided by U-Line under the above warranty must be performed by U-Line factory authorized service, unless otherwise specified by U-Line. Service provided during normal business hours.

Available Second Year Limited Warranty

Beyond the standard one year warranty outlined above, U-Line offers an extension of the one year warranty coverage for an additional second year from the date of purchase, free of charge. To take advantage of this second year warranty, you must register your product with U-Line within two months from the date of purchase at u-line.com providing proof of purchase.

Five Year Sealed System Limited Warranty

For five years from the date of original purchase, U-Line will repair or replace the following parts, labor not included, that prove to be defective in materials or workmanship: compressor, condenser, evaporator, drier, and all connecting tubing. All service provided by U-Line under the above warranty must be performed by U-Line factory authorized service, unless otherwise specified by U-Line. Service provided during normal business hours.

Terms

These warranties apply only to products installed in any one of the fifty states of the United States, the District of Columbia, or the ten provinces of Canada. The warranties do not cover any parts or labor to correct any defect caused by negligence, accident or improper use, maintenance, installation, service, repair, acts of God, fire, flood or other natural disasters. The product must be installed, operated, and maintained in accordance with the U-Line User Guide.

The remedies described above for each warranty are the only ones that U-Line will provide, either under these warranties or under any warranty arising by operation of law. U-Line will not be responsible for any consequential or incidental damages arising from the breach of these warranties or any other warranty, whether express, implied, or statutory. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. These warranties give you specific legal rights, and you may also have other rights which vary from state to state.

Any warranty that may be implied in connection with your purchase or use of the product, including any warranty of merchantability or any warranty fit for a particular purpose is limited to the duration of these warranties, and only extends to five years in duration for the parts described in the section related to the five year limited warranty above. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

  • The warranties only apply to the original purchaser and are non-transferable.
    • The second year and five year warranties cover products installed and used for normal residential or designated marine use only.
  • The warranties apply to units operated outside only if designed for outdoor use by model and serial number.
  • Replacement water filters, light bulbs, and other consumable parts are not covered by these warranties.
  • The start of U-Line's obligation is limited to four years after the shipment date from U-Line.
  • In-home instruction on how to use your product is not covered by these warranties.
  • Food, beverage, and medicine loss are not covered by these warranties.
  • If the product is located in an area where U-Line factory authorized service is not available, you may be responsible for a trip charge or you may be required to bring the product to a U-Line factory authorized service location at your own cost and expense.
  • Units purchased after use as floor displays, and/or certified reconditioned units, are covered by the limited one year warranty only and no coverage is provided for cosmetic defects.
    • Signal issues related to Wi-Fi connectivity are not covered by these warranties.

For parts and service assistance, or to find U-Line factory authorized service near you, contact U-Line: 8900 N. 55th Street, Milwaukee, WI 53223 • u-line.com • onlineservice@u-line.com • +1.800.779.2547

Copyright © 2014/2017 U-Line Corporation. All Rights Reserved. | Publication Number 30379 | 10/2017 Rev. L

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Wire Diagram
42350_B WIRING DIAGRAM ANTENNA PROGRAMING TO DISPLAY OPEN 110 EMBRACO COMPRESSOR 220-240 VOLT OVERLOAD HOT (LIGHT BLUE) GROUND: GREEN W/ YELLOW NEUTRAL: DARK BLUE RELAY BROWN BLUE CAP. OVERLOAD HOT NEUTRAL RELAY GROUND: GREEN or GREEN W/ YELLOW EMBRACO COMPRESSOR 115 VOLT ZONE TEMP EVAP TEMP L/T DOOR SWITCH R/B DOOR SWITCH AMBIENT TEMP L/T LIGHT EVAP TEMP COND FAN R/B LIGHT FUSE CONTROL BOARD BLUE (115V) LIGHT BLUE (220V-240V) (TO COMPRESSOR) NEUTRAL: WHITE (115v) DARK BLUE (220-240v) (TO COMPRESSOR) GROUND: GREEN or GREEN W/ YELLOW HOT: BLACK (115v) BROWN (220-240v) POWER CORD ASSEMBLY 115 VOLT PLUG 220-240 VOLT PLUG

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Product Liability

Field service technicians are authorized to make an initial assessment in the event of reported damages. If there are any questions about the process involved, the technician should call U-Line for further explanation.

While inspecting for defects or installation issues, photos should be taken to document any damages or issues found.

During the assessment, if the service technician is able to find the source of the damage and it can be resolved by replacement of a part, the servicer is authorized to replace the part in question. The part that caused the damage must be returned to U-Line in its entirety. The part must be clearly labeled with the serial number of the unit it was removed from, the date, and the servicer who removed the part.

If the service technician determines the damage is the result of installation issues (water connection/drain, etc.), the consumer would be notified and the issues shall be resolved at the direction of the consumer.

If damage is evident and the service technician is unable to find the source, U-Line must be contacted at 1-800-799-2547 for further direction

8900 N. 55th Street • Milwaukee, WI 53223 T: +1.414.354.0300 • F: +1.414.354.354.5696 Website: www.u-line.com

Right product. Right place. Right temperature Since 1962.

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Warranty Claims

The following information defines the parameters for filing a warranty claim:

  • Valid serial number needed
  • Valid model number needed
  • Narda (or equivalent) form or submitted online at www.u-line.com
  • 60 day submittal deadline from date of completed service
  • Only one repair or unit per warranty claim
  • Refrigerant should be labeled and included on the labor submittal
  • Door and water level adjustments are covered 30 days from install date.

Serial Number Requirements:

14 30911 12 XXXX Year Month

A typical serial number is shown above. The first two digits of the first segment, 14, represents the production year. The number between the dashes, 12, represents the production month. In most cases, warranty status can be verified by the production date information within the serial number.

• Alternatively, a Proof of Purchase (or equivalent) may submitted with the warranty claim to document

warranty status. We also accept the following information to verify warranty status:

• New Construction Occupancy Documents
- Closing Paperwork
• Final Billing - Remodel

Noting all of the following on the warranty claim will be considered proof of purchase, hard copy will not be required:

• Name of the selling Dealer
• Date of purchase/installation
• Order or Invoice number (if available)

• Description of document reviewed (i.e. store receipt, closing paperwork, etc)

Parts and labor claims are paid separately. Indicate part numbers and description for parts used in the warranty repair. Include the purchase invoice and name of the parts supplier used to procure the parts.

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Parts
Parts 1 26 8 18 19 13 21 16 27 28 14 15 7 2 22 5 17 20 10 9

U-3018RGLS-00B
ItemDescriptionU-Line P/N
1Anti tip bracket w/screws80-54012-00
2Backpanel80-54175-00
3Compressor electricals only80-54149-00
4Compressor w/electricals80-54150-00
5Condenser80-54022-00
6Condenser fan w/screws80-54014-00
7Crisper80-54025-00
8Display module80-54032-00
9Door assembly w/ hinges80-54154-00
10Door gasket80-54003-00
11Drain pan w/double sided tape80-54002-00
12Drier80-54055-00
13Evap fan w/cover and screws80-54151-00
14Evaporator80-54152-00
15Evaporator cover80-54021-00
16Glass shelf(1) w/clips80-54015-00
17Grille w/screws80-54031-00
18Hinge covers(2 pcs)80-54001-00
19Hinge mounting hole covers80-54024-00
20Hinges(2) w/screws and covers80-54013-00
21LED light strip and cover assy80-54000-00
22Leg Levelers (4)80-54019-00
23Main board (no wires or case)80-54008-00
24Packaging80-54145-00
25Power cord80-54171-00
26Reed switch80-54134-00
27Thermistor (1 piece)80-54006-00
28Thermistor cover and pin80-54023-00

Technical diagram of an electronic device with numbered components for identification

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Ordering Replacement Parts

If you have a purchasing account, please utilize our service website to order parts.

Orders may also be placed by Fax or phone. See our contact information below:

www.U-LineService.com (with service login)

FAX Number: +1.414.354.5696

Phone Number: +1.800.779.2547

NOTICE

Use only genuine U-Line replacement parts. The use of non-U-Line parts can reduce speed of ice production, cause water to overflow from ice maker mold, damage the unit, and void the warranty.

Warranty parts will be shipped at no charge after U-Line confirms warranty status. Please provide the model, serial number, part number and part description. Some parts will require color or voltage information.

If U-Line requires the return of original parts, we will inform you when the parts order is taken. This requirement will be noted on your packing list. A prepaid shipping label will be included with the replacement part. Please enclose a copy of the parts packing list and any labor claims with your return. Please be sure the model and serial numbers are legible on the paperwork. Tag the part with the reported defect.

When ordering a non-warranty part, you will need an open account and tax exemption on file at U-Line. Another option would be to visit www.u-line.com to locate an authorized parts distributor in your area.

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System Diagnosis Guide

System ConditionSuction PressureSuction LineCompressor DischargeCondenserCapillary TubeEvaporatorWattage
NormalNormalSlightly below room temperatureVery hotVery hotWarmColdNormal
OverchargeHigher than normalVery cold may frost heavilySlightly warm to hotHot to warmCoolColdHigher than normal
UnderchargeLower than normalWarm - near room temperatureHotWarmWarmExtremely cold near inlet - Outlet below room temperatureLower than normal
Partial RestrictionSomewhat lower than normal vacuumWarm - near room temperatureVery hotTop passes warm - Lower passes cool (near room temperature) due to liquidRoom temperature (cool) or colderExtremely cold near inlet - Outlet below room temperature backing upLower than normal
Complete RestrictionIn deep vacuumRoom temperature (cool)Room temperature (cool)Room temperature (cool)Room temperature (cool)No refrigerationLower than normal
No Gas0 PSIG to 25"Room temperature (cool)Cool to hotRoom temperature (cool)Room temperature (cool)No refrigerationLower than normal

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Compressor Specifications

U-Line 3018RGL - Compressor Specifications - 1

DANGER

Electrocution can cause death or serious injury. Burns from hot or cold surfaces can cause serious injury. Take precautions when servicing this unit.

Disconnect the power source.

Do not stand in standing water when working around electrical appliances.

Make sure the surfaces you touch are not hot or frozen.

Do not touch a bare circuit board unless you are wearing an anti-static wrist strap that is grounded to an electrical ground or grounded water pipe.

Handle circuit boards carefully and avoid touching components.

To measure the start winding resistance, measure across the C and S pins.

To measure the run winding resistance, measure across the C and R pins.

Also check S to R and you should get the sum of the run and start windings.

To ensure the windings are not shorted, check the S and R to ground.

OVERLOAD PROTECTOR STARTING RELAY RELAY COVER CAPACITOR ULIN_03568_A

EMX20CLC
RefrigerantR600a
Voltage115 - 127 VAC
Frequency60 Hz
Run Cap12μF/165 VAC
Start Winding6.7 Ohm at 77°F
Run Winding12.6 Ohm at 77°F
LRA3.7 A
FLA0.5 A
Starting Device8EA14C
Overload4TM142RFBYY-53

* All resistance readings are ±10%

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Troubleshooting - Extended

SPECIFIC ERRORS AND ISSUES

The technically advanced diagnostic capabilities of the electronic controls utilized on the 3000 series units allows for easy and thorough trouble shooting.

Navigation of the control is the key and is explained in the CONTROL OPERATION section of the manual, along with control button layout, control function descriptions, a service mode menu and service menu selection explanations.

Verification of temperature and thermistor performance can be identified by directly viewing actual temperature readings in the service mode.

Component failure issues can be identified through service mode menu selection, "Relay Toggle" Individual components can be switched on and off to check for both proper function of a specific component and also delivery of supply voltage to the components through the relays and DC outputs located on the relay/power board.

Included in this section is some diagnostic tips and as always, if additional help is required please contact the U-Line Corp, "Customer Care Facility" at +1.800.779.2547 for assistance.

CAUTION

Never attempt to repair or perform maintenance on the unit until the main electrical power has been disconnected from the unit.

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TROUBLESHOOTING GUIDE

ConcernPotential CausesSuggested Remedy
Not CoolingCompressor overheatingVerify proper air flow through condenser (Refer to Airflow/General Information Section).
Confirm condenser fan operation (Refer to Airflow/General Information Section).
Confirm proper compressor operating voltage (Refer to Toggle/ Compressor Information Section).
Compressor not operatingConfirm proper compressor operating voltage (Refer to Toggle/ Compressor Information Section to initiate power to the compressor).
Test overload and relay, replace as needed.
Compressor operating - no coolingRefer to System Diagnosis Guide.
Evaporator fan not operatingRefer to Convection Cooling Section.
Frozen ProductEnsure proper use of Quick Chill modeRefer to Control Operation Section.
Control set too coldRefer to Adjusting Temperature Settings Section
Review logged error codesRefer to Fault System Diagnosis Guide.
Thermistor failureRefer to Thermistor Failure Section
Frost Buildup Inside UnitDoor Ajar or Restricted from ClosingCheck door clearance to adjoining cabinetry. Check distribution of product in unit.
Evaporator fan not operatingUse #19, Component Testing in Service Mode.
Thermistor failureRefer to Thermistor Failure Section.
Display Not WorkingUnit placed in Sabbath mode?Refer to Sabbath Mode Section.
Display unpluggedVerify that both ends of the display wiring are firmly connected.
Display wiring broken or damagedPerform continuity test of wiring and replace as needed.
Internal Lights Not WorkingControl SettingRefer to the Interior Lighting Section.
Unit set to Sabbath Mode. Refer to the Sabbath Mode Section.
Door switch misaligned or defectiveRefer to Reed Switch Section.
NoisyRefrigeration tubing touching cabinetCarefully reposition tubing.
Fan blade obstruction (wiring, foam insulation, packaging material)Remove obstruction.

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MAIN CONTROL

The main control board is very robust and is rarely the cause of system issues. It is important to fully diagnose the board for any suspected failures before attempting to remove the board for replacement or service. Follow the guidelines below to fully test and diagnose the main control.

Power Fault

If the unit does not (or seems to not) power on, follow the flow chart below to help diagnose the issue. Before beginning it is important to first verify the unit is not simply set to sabbath mode.

U-Line 3018RGL - Power Fault - 1

flowchart
graph TD
    A["Check Voltage At Wall Outlet"] -->|Voltage| B["Verify Voltage At Main Control Voltage Input"]
    B -->|Voltage| C["Check Fuse F1 For Continuity"]
    C -->|Continuity| D["Connect Test Display To J5. Cycle Power And Check For Operation"]
    D -->|Not Operating| E{Is the door open? The Display will not activate while the door is closed}
    E -->|No| F["Open Door. Is the UI Now Functional?"]
    E -->|Yes| G{Is the Reed Switch Operating Properly?}
    G -->|Yes| H["Replace Main Board"]
    G -->|No| I{Is the Reed Switch Operating Properly?}
    I -->|No| J["Replace Reed Switch."]
    I -->|Yes| K["Replace Power Cord"]
    K -->|No Voltage| L["Alert Customer Of Power Failure"]
    L --> A

Testing The Main Control

If the main control is suspected of being faulty, the following procedure should be performed to verify main control for functionality.

Relay & DC Outputs

One of the primary functions of the main control is to operate the multiple relay and DC outputs during each cycle. Verify proper operation of these relays using the following procedure.

  1. Enter "Relay Toggle" through the service menu.

NOTICE

Frequently toggling the compressor relay could force the compressor into overload. The compressor will automatically deactivate during an overload and will remain deactivated until the overload switch cools. This could take some time. It is important to allow the compressor at least 5 minutes off time between relay cycles.

  1. Toggle the relay. Its related component should activate / deactivate with the switching of the relay. If it does not, see "Component Testing."

Inputs

The main control monitors a number of thermistor inputs and switch states during operation. It would be unlikely that an error in reading an input would be at the board level. Always attempt to replace the faulty switch or thermistor input with a known working sample to verify proper board operation.

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Other Suspected Main Control Faults

If other components have been ruled out as being faulty but the unit continues to have operating issues, it is most likely due to a configuration error. Configuration errors can be cleared by restoring the unit to its factory default setting. Factory defaults may be restored through the service menu.

U-Line 3018RGL - Other Suspected Main Control Faults - 1

CAUTION

Precautions must be taken while working with live electrical equipment. Be sure to follow proper safety procedures while performing tests on live systems.

CONVECTION COOLING

All 3000 series units are equipped with an advanced convection cooling system. Convection cooling stabilizes cabinet temperature, cools product faster and increases energy efficiency.

Evaporator Fan

The evaporator fan is responsible for circulating warm air from the refrigeration zone, past the evaporator and back into the refrigerated zone.

The evaporator fan is factory set to have a 1 minute delay at the beginning of a cooling cycle. This delay gives the evaporator time to cool properly before warm air is passed over it. The fan will continue to run for an additional 2 minutes at the end of a cooling cycle. Fan delay times can be modified through the service menu.

Evaporator fan operation is also determined by door switch state. If the door switch circuit opens the fan will stop. When the door switch circuit is closed the fan will either continue running with the cooling cycle, or if not currently cooling, the fan will run for 1 minute to circulate air and clear any condensation that may have appeared on glass doors and shelves.

NOTE: If the unit is set to sabbath mode the evaporator fan will no longer respond to the state of the door switch.

In order to operate efficiently the evaporator fan blade and vents should be unobstructed and free of any dust buildup.

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FAULT SYSTEM DIAGNOSIS GUIDE

ErrorSolution 1Solution 2Solution 3
No CommInspect Customer UI and Data Cable (if defective replace entire door)
Zone T OpenInspect zone thermistor connection. Replace if necessary.Inspect main control wire harness for splits or breaks. Repair split or cut cabling.
Evap T OpenInspect evaporator thermistor connection. Replace if necessary.Inspect main control wire harness for splits or breaks. Repair split or cut cabling.
Amb Thrm OpenInspect ambient thermistor connection. Replace if necessary.Inspect main control wire harness for splits or breaks. Repair split or cut cabling.
Zone T ShortInspect thermistor cable for pinch points or damage. Replace if necessary.Inspect wire harness from main control board for pinch points or damage. Repair split or pinched cabling.
Evap T ShortInspect thermistor cable for pinch points or damage. Replace if necessary.Inspect wire harness from main control board for pinch points or damage. Repair split or pinched cabling.
Amb Thrm ShortInspect thermistor cable for pinch points or damage. Replace if necessary.Inspect wire harness from main control board for pinch points or damage. Repair split or pinched cabling.
Temp Hi 6H+If excessive frost is also noted, inspect door and door gasket for proper seal and alignment.Inspect evaporator fan for proper operation.Inspect refrigeration system. Reference the System Diagnosis Guide.
Temp Hi 12H+If excessive frost is also noted, inspect door and door gasket for proper seal and alignment.Inspect evaporator fan for proper operation.Inspect refrigeration system. Reference the System Diagnosis Guide.
Temp Lo 6H+Inspect main control for proper relay operation.Inspect refrigeration system. Reference the System Diagnosis Guide.
Temp Lo 12H+Inspect main control for proper relay operation.Inspect refrigeration system. Reference the System Diagnosis Guide.
Door Open 5MVerify door closes properly.Inspect cable arm, verify presence of magnet, verify proper operation and movement or arm.Inspect reed switch wiring.

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THERMISTORS

Thermistors are used for various temperature readings. Thermistors provide reliable temperature readings using a resistance which varies based on surrounding temperatures. If a faulty thermistor is suspected it may be tested using an accurate ohmmeter. In an ice water bath (32°F) resistance should measure 16.1 kilohms.

5K OHMS @ 77°

16.1K OHMS - 32°F ambient

THERMISTOR FAILURE

Limp Mode Data Table

If the zone thermistor fails, the unit will continue to operate in a timed limp mode which varies by model. The unit will otherwise operate normally. The error will be displayed in the error log.

Evaporator Thermistor

If the evaporator thermistor fails, the unit will rely on a preset defrost time during defrost cycles. The unit will otherwise operate normally. Evaporator thermistor errors will be displayed in the error log.

Always assure that all thermistor connections are clean and dry. Whenever opening a thermistor connection be sure to apply a fresh dab of die electric grease.

REED SWITCH

A reed switch is used to monitor door state. When the door is closed magnetic force pulls the reed to its contact and closes the circuit which turns the light and display off. When the door is open the reed pulls away from the contact and opens the circuit. If the door is left open for longer than 5 minutes, the switch will trigger an error code and set an audible warning.

U-Line 3018RGL - REED SWITCH - 1

natural_image Technical line drawing of a mechanical component with two views (top and side), no text or symbols present.

Magnet Away From Switch (Door Open) (Switch Open)

U-Line 3018RGL - REED SWITCH - 2

natural_image Technical line drawing of a mechanical assembly with no visible text or symbols

Magnet Close To Switch (Door Closed) (Switch Closed)

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Control Operation - Service

TO ENTER THE MAIN SERVICE MENU

PRESS AND HOLD

FOR 5 SECONDS

U-Line 3018RGL - REED SWITCH - 3

AND

U-Line 3018RGL - REED SWITCH - 4

TO GO TO NEXT SUB-MENU ITEM

YOU MUST ARROW UP TO "RETURN TO MENU"

TOUCH AND RELEASE

U-Line 3018RGL - REED SWITCH - 5

TO RETURN TO THE MAIN MENU

SCROLL

THROUGH

MENU

U-Line 3018RGL - REED SWITCH - 6

U-LINE

U-Line 3018RGL - REED SWITCH - 7

U-Line 3018RGL - REED SWITCH - 8

SERVICE MENU

ACTUAL TEMPS

ALL ERRORS

RELAY STATUS

U-Line 3018RGL - REED SWITCH - 9

U-Line 3018RGL - REED SWITCH - 10

U-Line 3018RGL - REED SWITCH - 11

U-Line 3018RGL - REED SWITCH - 12

ENTER & EXIT

SUB-MENU ITEM

ACTUAL TEMPSSHOWS TEMPERATURES WITHOUT OFFSETS. EACH ZONE HAS AN EVAP AND AIR THERMISTOR. EACH UNIT HAS AN AMBIENT THERMISTORRETURN TO MENUACTUAL TEMPSLEFT ZONE = 52°LEFT EVAP = 52°
ALL ERRORSDISPLAYS THE NUMBER OF TIMES AN ERROR HAS OCCURRED SCROLL TO THE END TO ERASE THE ERROR CODESRETURN TO MENUALL ERRORSNO COMM 3L ZONE T OPEN 0
RELAY STATUSDISPLAYS THE CURRENT STATUS OF THE RELAYS ON THE BOARD (not all relays are used on all models)RETURN TO MENU RELAY STATUSMULL COND DEF LVLVOFF OFF OFF ON
RELAY TOGGLEALLOWS THE RELAYS TO BE TOGGLED ON/OFF TO CHECK RELAY & COMPONENT YOU CAN TURN ON MULTIPLE RELAYS TO CHECK A ZONE, (COMP FAN ETC)RETURN TO MENU RELAY TOGGLEMULL OFFCOND OFF
INPUT STATUSDISPLAYS DOOR SWITCH STATE,TEST INPUT, AND USB STATERETURN TO MENU INPUT STATUSLEFT DOOR CLOSEDRIGHT DOOR OPEN
OUTPUTSMONITORS THE STATE OF DC OUTPUTS(evap & condenser fans 0 - 100% and lighting off - low - med - high)RETURN TO MENU OUTPUTSL EVAP FAN = 0%R EVAP FAN = 0%
OFFSETSOFFSETS ARE USED TO ADJUST OR CORRECT THERMISTOR READINGSCORRECTED VALUES MAY BE VIEWED THROUGH THE CUSTOMER MENURETURN TO MENU OFFSETSRIGHT ZONE = -18°CRIGHT EVAP = -17°C
SELF TESTSELF TEST IS USED TO DIAGNOSE THE BOARD IF NO ERRORS ARE PRESENT “NO ERRORS” WILL BE DISPLAYED, THE MAIN BOARD IS FUNCTIONING PROPERLYRETURN TO MENU SELF TESTNO ERRORS
DIFFERENTIALSDIFFERENTIALS ARE USED TO DETERMINE AT WHAT TEMPERATURE THE UNIT CYCLES. “O” SETTING IS +/- 2° DIFFERENTIALRETURN TO MENU DIFFERENTIALSLEFT = -16°CRIGHT = -16°C
EVAP FANTHIS MENU IS USED TO SET THE DURATION THE EVAPORATOR FAN WILL RUN AFTER THE COMPRESSOR CYCLES OFFRETURN TO MENU EVAP FANEVAP FAN ON = 1EVAP FAN OFF = 60
MULLIONTHIS MENU IS USED TO SET THE DURATION THE MULLION HEATER WILL BE ON AFTER THE COMPRESSOR CYCLES OFFRETURN TO MENU MULLMULL ON=5MULL OFF=30
FACTORY DEFAULTFACTORY DEFAULT IS USED TO RESTORE ALL SETTINGS TO THE FACTORY DEFAULT FOR THE SELECTED MODELRETURN TO MENU FACTORY DEFAULTRESTORE?
RE-SELECT MODEL #RE-SELECT MODEL IS USED TO MODIFY THE MODEL INFORMATION CHANGING THE MODEL COMPLETELY REPROGRAMS AVAILABLE ZONESRETURN TO MENU RE-SELECT MODEL3090WCWC
FACTORY Wi-FiTHIS SETTING IS FOR FACTORY USE ONLY AND SHOULD REMAIN OFFRETURN TO MENU FACTORY WI-FIOFF
SET POINTSTHE SET POINTS MENU IS USED TO MODIFY BOTH THE ZONE AND EVAP SET POINTS THE EVAP SET POINT IS USED DURING DEFROST, IT MUST REACH 42°F (6°C)RETURN TO MENU SET POINTSLEFT ZONE = 12°CLEFT EVAP = 7°C
FAN DELAYFAN DELAY ALLOWS MODIFICATION OF FAN RUN TIMES BOTH AT THE START OF A COOLING CYCLE AND AT THE END AFTER THE COMPRESSOR STOPSRETURN TO MENU FAN DELAYFAN 1 DELAY OFF = 1FAN 2 DELAY ON = 2
SHOWROOM MODERANDOMLY SCROLLS THROUGH ZONES, MODES, TEMPERATURES AND OTHER FEATURES. TOUCH AND HOLD ☐ TO EXIT SHOWROOM MODERETURN TO MENU SHOWROOM MODEOFF
EXITSCROLL DOWN TO “EXIT”. TOUCH AND RELEASE ☐ TO EXIT SERVICE MODEFAN DELAYUSB PORTSHOWROOM MODEEXIT

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SERVICE MENU

In addition to a feature rich customer menu, the 3000 series also offers a service menu with the ability to fine tune and monitor unit operation.

To initiate the Service menu hold both 🔒 and 🔒 for 5 seconds.

Actual Temps
Up U-LINE RETURN TO MENU ACTUAL TEMPS ZONE = 2°C EVAP = °C Down Select

The Actual Temp option in the service menu will display raw thermistor readings without calculating offsets.

  1. Press ☑ to select "Actual Temps".
  2. Press
  3. Use ☑ and ☑ to scroll through available thermistor readings.

To exit the Actual Temps menu press 🔑 to select "Return to Menu" and press 🔒 to confirm.

All Errors
Up Error ID Number Of Occurrences Select U-LINE RETURN TO MENU ALL ERRORS NO COMM 0 ZONE T OPEN 0 Down

The All Errors option keeps record of any system errors. When an error occurs it is recorded to all errors. The number next to the error indicates the number of recorded instances. Errors in the log may not be currently active. The error log memory is non volatile and is persistent should power be lost and restored to the unit. See below for a list of logged errors and their respective descriptions.

IDDescriptionSolution
No CommUnit lost communication to the display.Unplug the communication cable from the user interface. Check the black to red conductors looking for 5 VDC. If voltage is present replace the user interface. If no voltage is present check for 5 VDC at the main board where the communication cable plugs onto the pins for the red and black conductors. If 5 VDC is not present replace the main control board. If 5 VDC is present replace the communication cable.
Zone T OpenZone thermistor circuit open.Check thermistor connection to harness for moisture or corrosion. Also check connection where thermistor harness attaches to main board. If connections are valid replace the thermistor.
Evap T OpenEvaporator thermistor circuit open.Check thermistor connection to harness for moisture or corrosion. Also check connection where thermistor harness attaches to main board. If connections are valid replace the thermistor.
Amb Thrm OpenAmbient thermistor circuit open.Check thermistor connection to harness for moisture or corrosion. Also check connection where thermistor harness attaches to main board. If connections are valid replace the thermistor.
Zone T ShortZone thermistor circuit shorted.Check thermistor connection to harness for moisture or corrosion. Also check connection where thermistor harness attaches to main board. If connections are valid replace the thermistor.
Evap T ShortEvaporator thermistor circuit short.Check thermistor connection to harness for moisture or corrosion. Also check connection where thermistor harness attaches to main board. If connections are valid replace the thermistor.

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IDDescriptionSolution
Amb Thrm ShortAmbient thermistor circuit shorted.Check thermistor connection to harness for moisture or corrosion. Also check connection where thermistor harness attaches to main board. If connections are valid replace the thermistor.
Temp Hi 6H+Zone temperature +10°F over set point for over 6 hours.Is condenser coil clean? Is condenser fan operating? Check zone thermistor for correct resistance. Verify thermistor connections are clean and intact. Check zone valve operation. Sealed system issue?
Temp Hi 12H+Zone temperature +10°F over set point for over 12 hours.Is condenser coil clean? Is condenser fan operating? Check zone thermistor for correct resistance. Verify thermistor connections are clean and intact. Check zone valve operation. Sealed system issue?
Temp Lo 6H+Zone temperature -10°F under set point for over 6 hours.Verify thermistor connections are clean and dry. Verify thermistor resistance. Verify correct operation of zone valve.
Temp Lo 12H+Zone temperature -10°F under set point for over 12 hours.Verify thermistor connections are clean and dry. Verify thermistor resistance. Verify correct operation of zone valve.
Door Open 5MDoor switch open for more then 5 minutes.Check door switch magnet reed switch alignment when door is in closed position. Check reed switch connection at the harness and the main board.

To access All Errors follow the steps below.

  1. Press ☑ to select "All Errors".

  2. Press

  3. Press ▲ and ▼ to scroll through available information.

To clear the error log press ☑ to select "Clear Errors" and press ☑ to confirm.

To exit the Actual Temps menu press 🔒 to select "Return to Menu" and press 🔒 to confirm.

Relay Status
Up U-LINE RETURN TO MENU RELAY STATUS MULL COND DEF LVLV OFF OFF OFF OFF Select

Relay status displays the current state of each relay. While all available relays are displayed, only a portion are used.

IDDescriptionAvailability
MullMullion HeaterNot Used
CondCondenser FanNot Used
DefDefrost ValveNot Used
PanPan heaterNot Used
CompCompressorUsed

NOTE: The Cond (Condenser Fan) will switch state with the compressor relay, however the condenser fan is actually powered through a DC output. Condenser fan status can be viewed through the "Output" service menu option.

To access Relay Status

  1. Use ☑ to select "Relay Status".

  2. Press

  3. Press 🔒 and ☑ to scroll through available information.

To exit the Relay Status simply press 🔒 to exit.

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Relay Toggle
Up U-LINE RETURN TO MENU RELAY TOGGLE MULL OFF COND OFF Select Down

Relay toggle is used to manually switch the state of each relay to test for proper operation. In addition to the AC relays, DC switches may also be toggled. Relay toggle can also be used to force the unit into a particular state.

IDDescriptionVoltage
MullMullion Heater (Not Used)AC
CondFan (Not Used)AC
DefDefrost Valve (45cm models)AC
PanPan heater (Not Used)AC
CompCompressorAC
F1Evaporator FanDC
F3Condenser FanDC
L1Zone LightingDC

To access Relay Toggle

  1. Press ☑ to select "Relay Toggle".
  2. Press
  3. Press ☐ and ☑ to scroll through each relay and DC output.
  4. Press 📋 to toggle.

To exit the Relay Toggle menu press 🔒 to select "Return to Menu" and press 🔒 to confirm.

Input Status
Up U-LINE RETURN TO MENU INPUT STATUS DOOR OPEN IN2 OPEN Select Down

Input status displays the current state of each available input.

IDDescriptionState
DoorDoor SwitchOpen - Closed

To access Input Status

  1. Press ☑ to select "Input Status".
  2. Press
  3. Press 🔒 and 🔑 to scroll through available information.

To exit the Input Status menu press 🔒 to select "Return to Menu" and press 🔒 to confirm outputs.

Outputs
Up U-LINE RETURN TO MENU OUTPUTS EVAP FAN=0% CONDENSER FAN=0% Select Down

Outputs is used to monitor the state of DC outputs.

IDDescriptionValue
Evap FanEvaporator Fan0 or 100%
Condenser FanCondenser Fan0 or 100%
LightZone LightingOff - Low - Med - High

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To access Outputs

  1. Press ☑ to select "Outputs".

  2. Press

  3. Press ▲ and ▼ to scroll through available information.

To exit the Input Status menu, press 🔒 to select "Return to Menu" and press 🔒 to confirm.

Offsets

Up U-LINE Down RETURN TO MENU OFFSETS ZONE = 1°F EVAP = 1°F Select Can be displayed in Celsius

NOTICE

Customer care MUST be notified and approve of any changes to the differential before they are made. Failure to notify customer care will void the warranty.

Offsets are used to adjust or correct thermistor readings. Offset values are added to the current thermistor reading and are then used by the control board to determine cooling and defrost cycle times. Offsets have a range of +/- 10°F. Corrected values may be viewed through the customer "All Temps" menu.

To access Offsets

  1. Press ☑ to select "Offsets".

  2. Press

  3. Press 🔒 and 🔑 to scroll through available thermistors.

To change offsets

  1. Press 📷, the selected thermistor will begin to flash.

  2. Press ▲ or ▼ to modify offset value.

  3. Press 🔒 to confirm setting.

To exit the Offset menu, press 🔒 to select "Return to Menu" and press 🔒 to confirm.

Self Test

Up U-LINE RETURN TO MENU SELF TEST NO ERRORS try "RELAY TOGGLE" Down Select

Self test is used to initiate a self diagnostic report. Any system faults will be displayed under Self test. If no errors are present "no errors" will be displayed and the main control board is functioning properly. The main control board is extremely robust and should rarely require service. Most issues are external to the control. Reference troubleshooting for more information.

To access Self Test

  1. Press ☑ to select "Self Test".

  2. Press

  3. Press 🔒 and ▼ to scroll through available information.

To exit the Self Test, Press 🔒 to select "Return to Menu" and press 🔒 to confirm.

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Differentials
Up Select U-LINE RETURN TO MENU DIFFERENTIALS ZONE = 1°F Down Can be displayed in Celsius

(DO NOT MAKE AN ADJUSTMENT TO THIS WITHOUT CONTACTING TECH LINE: 800-779-2955)

Differentials are used to determine the maximum variation from set point and have a range of 0 through 10. The table below shows the effect of differentials on cooling cycles with a set point of 45^ F ( 7^ C).

NOTE: Air temperature does not reflect product temperatures.

DifferentialCycle Start °F (°C)Cycle End °F (°C)
0 45^ ( 7^ ) 43^ ( 6^ )
1 46^ ( 8^ ) 43^ ( 6^ )
2 47^ ( 8^ ) 41^ ( 5^ )
3 48^ ( 9^ ) 41^ ( 5^ )
4 49^ ( 10^ ) 39^ ( 4^ )
5 50^ ( 10^ ) 37^ ( 3^ )

The graph below shows a unit's cooling cycle over time with various differentials.

U-Line 3018RGL - To access Self Test - 2

Evap Fan
Up U-LINE Down RETURN TO MENU EVAP FAN EVAP FAN ON = 1 EVAP FAN OFF = 60 Select

The Evap Fan option in the service menu allows servicers to change the Evaporator Fan runtime (in minutes) from 0 to 98 and OFF cycle time 0 to 98.

To access Evap Fan

  1. Press ☑ to select "Evap Fan".

  2. Press

  3. Press △ and ▽ to scroll through available settings.

To exit the Evap Fan menu, press 🔒 to select "Return to Menu" and press 🔒 to confirm.

Mullion
Up U-LINE Down RETURN TO MENU MULL MULL ON = 5 MULL OFF = 30 Select

The MULL option in the service menu allows servicers to change the ON/OFF time in minutes of the mullion heater (DWR only) from 0 to 98.

To access Mullion

  1. Press ☑ to select "MULL".

  2. Press

  3. Press 🔒 and ⏰ to scroll through available settings.

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Factory Default
Up U-LINE Down RETURN TO MENU FACTORY DEFAULT RESTORE? Select

Factory Default will restore all settings to their factory default.

To access Factory Default

  1. Press ☑ to select "Factory Default".

  2. Press

To restore settings to their factory default.

  1. Press ☑ to select "Restore?" and press 🔒

  2. "Restore?" will change to "Restoring..." while settings are restored. When restoration is complete, "Restoring..." will return to "Restore?".

To exit Factory Default, press 🔒 to select "Return to Menu" and press 🔒 to confirm.

Re-Select Model
Up U-LINE RETURN TO MENU RE-SELECT MODEL # 3018R Down Select

NOTICE

Before altering model selection U-Line customer service must be notified. Failure to notify customer service will result in voiding of the manufacturer warranty.

Re-Select Model allows the units model information to be modified. Changing the units model completely reprograms available zones, relay assignments, DC output assignments etc.

To access Re-Select Model

  1. Press ☑ to select "Re-Select Model".

  2. Press

To change model setting

  1. Press ☑ to select "Model=" and press 🔒. "Model" will begin to flash.

  2. Press ▲ or ▼ to scroll through each available model.

  3. Press 🔒 to confirm. While processing, the ▶ will momentarily change to *.

To exit Re-Select Model, press 🔒 to select "Return to Menu" and press 🔒 to confirm. (Power cycling unit is recommended after re-selecting model.)

Factory Wi-Fi
Up U-LINE Down RETURN TO MENU FACTORY WI FI OFF Select

The Factory Wi-Fi option is only used in manufacturing and should always be OFF.

  1. Press ☑ to select "Factory Wi-Fi".

  2. Press

  3. Press ☐ or ☑ select "OFF".

To exit the Factory Wi-Fi menu press 🔒 to select "Return to Menu" and press 🔒 to confirm outputs.

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Set Points
Up U-LINE RETURN TO MENU SET POINTS ZONE = 3°C EVAP = 5°C Down Select

The Set points menu contains options to modify both the Zone and Evap set points. Changes to the zone set point will be reflected on the main screen. Changes to the evap set point alter the temperature the evaporator needs to meet during a defrost cycle.

To access Set Points

  1. Press ☑ to select "Set Points".

  2. Press

  3. Press 🔒 and 🔑 to scroll through available set points.

To change set points

  1. Press ☐, the selected set point will begin to flash.

  2. Press 🔒 or 📋 to modify the value.

  3. Press 🔒 to confirm setting.

To exit the Set Points menu, press 🔒 to select "Return to Menu" and press 🔒 to confirm.

Fan Delay
Up U-LINE Down RETURN TO MENU FAN DELAY FAN DELAY ON = 1 FAN DELAY OFF = 2 Select

The Fan Delay menu option allows the modification of fan run times during and after a cooling cycle. In order to allow time for the evaporator to properly cool, the evaporator fan is delayed from starting with the cooling cycle for a given amount of time. In order to remove as much warmth as possible from the cabinet the evaporator fan will continue to run at the end of the cooling cycle for a given amount of time.

Fan Delay On=

"Fan Delay On" is the amount of time in minutes the fan will be delayed from starting from the beginning of a cooling cycle.

Fan Delay Off=

"Fan Delay Off" is the amount of time in minutes the fan will continue to run at the end of a cooling cycle.

To access Fan Delay

  1. Press ☑ to select "Fan Delay".

  2. Press

To change fan delay

  1. Press ☑ to select either "Fan Delay On" or "Fan Delay Off" and press Ⓗ. The chosen option will begin to flash.

  2. Press 📋 or 📋 to change settings.

  3. Press 🔒 to confirm.

To exit Fan Delay, press 🔒 to select "Return to Menu" and press 🔒 to confirm.

Showroom Mode
Up U-LINE Down RETURN TO MENU SHOWROOM MODE OFF Select

Showroom displays a number of features and allows the unit to be powered on without running the cooling system.

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To toggle showroom mode

  1. Press ☑ to select "Showroom Mode".
  2. Press
  3. Press ☑ to select "Off" and press 🔒. "Off" will begin to flash.
  4. Press ☑ or ☑ to toggle between off and on.
  5. Press 🔒 to confirm.

If set to "on" showroom mode will begin immediately. To exit showroom mode press ⏻ and hold for 5 seconds and release. The display will show a countdown to switching the unit off. Press ⏻ again and the unit will immediately switch on retaining the presets from before it entered showroom mode.

To exit the showroom mode menu, press 🔒 to select "Return to Menu" and press 🔒 to confirm.

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Thermistors

Thermistors are used for various temperature readings. Thermistors provide reliable temperature readings using a resistance which varies based on surrounding temperatures. If a faulty thermistor is suspected it may be tested using an accurate ohmmeter.

All thermistors in the unit are identical. If a thermistor is suspected of being defective the resistance can be verified. Place the thermistor in an ice water bath, the resistance should read 16.1k OHMs +/-5% on your meter.

Thermistor connections must be kept clean. A thermistor connection that has become corroded can cause resistance values from the thermistor to change as they pass through a dirty connection to the board.

It is for that reason that we apply dielectric grease to all of our thermistor connections. Dielectric grease will help to keep thermistor connections clean and dry.

If you change a thermistor in the unit please re-apply dielectric grease to the connection. If you encounter a dirty thermistor connection, you should replace the thermistor and the thermistor harness.

Thermistor error information can be found in the Control Operations - Service section.

This unit has three thermistors.

Thermistor one (Zone):

Located along the right hand side wall. It is used to maintain the operating temperature within that zone.

Thermistor two (Evaporator):

Located on the evaporator. It is used for defrost.

Thermistor three (Ambient):

Located in the base of the unit (secured to the condenser). It is used to monitor the ambient temperature within the base compartment. It is used for diagnostics.

THERMISTOR FAILURE

Zone Thermistors

If a zone thermistor(s) in the unit fails the unit will continue to cool in a backup mode (Self Preservation Mode) to preserve the integrity of the contents. The unit will otherwise operate normally.

2000 Series Self Preservation Mode:

The unit will cycle on for 10 minutes then off for 40 minutes.

3000 Series Self Preservation Mode:

Cycle times determined by zone - see chart. The error will be displayed on the main display, "Self Test" and logged in "All Errors."

Self Preservation Mode Data Table - 3000 Series

ModeONOFF
Beverage/Drinks1045
Market/Fresh1045
Root590
Pantry1045
Deli1045
White Wine560
Red Wine560
Sparkling Wine1060
Polar555

Evaporator Thermistors

If an evaporator thermistor fails the unit will rely on a preset defrost timer during defrost cycles. The unit will otherwise operate normally. Refer to defrost section.

Ambient Thermistor

If the thermistor fails the unit will operate normally.

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Thermistor Resistance Data

Temp (F)Temp (C)Nominal Resistance (OHMS)*
-40-40169157
-31-35121795
-22-3088766
-13-2565333
-4-2048614
5-1536503
14-1027681
23-521166
32016330
41512696
50109951
59157855
68206246
77255000
86304029
95353266
104402665
113452186
122501803
131551495
140601247
149651044
15870879
16775743
17680631

* (+/-5%)

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Defrost

The models below have automatic or frost free design and do not require manual defrosting under normal conditions.

Defrost Settings
Base ModelVariant(s)Compressor Run Time Between Defrost (Hours)Duration in Minutes (Maximum)Stop Temperature °F (°C)
1224RF124515 (-9)
1215/1224/2218/2245/2224/2260WC, ZWC124545 (7)
1215/1224/2218/2245/2224/2260R, RSOD, RDC, BEV, DC, DWR, RGL124542 (6)
CO29F1218n/a
CO1224F121845 (7)
1224FZRFreezer Mode64542(6)
1224FZRRefrigerator Mode124542(6)

The defrost settings for 3000 series models are determined by zone.

Defrost Settings by Zone (3000 Series)
ZonesCompressor Run Time Between Defrost (Hours)Duration in Minutes (Minimum)Duration in Minutes (Maximum)Stop Temperature °F (°C)
Beverage/Drinks1256042 (6)
Market/Fresh1256042 (6)
Root/Root Cellar1256045 (7)
Pantry1256042 (6)
White Wine1256045 (7)
Red Wine1256045 (7)
Sparkling Wine1256045 (7)
Polar652042 (6)
Deli1256042 (6)

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Remove Fan and Cover

CONVECTION COOLING

This unit is equipped with an advanced convection cooling system. Convection cooling stabilizes cabinet temperature, cools product faster and increases energy efficiency.

Evaporator Fan

The evaporator fan is responsible for circulating warm air from the refrigeration zone, past the evaporator and back into the refrigerated zone.

The evaporator fan is factory set to have a 1 minute delay at the beginning of a cooling cycle. This delay gives the evaporator time to cool properly before warm air is passed over it. The fan will continue to run for an additional 2 minutes at the end of a cooling cycle. Fan delay times can be modified through the service menu.

Evaporator fan operation is also determined by door switch state. If the door switch circuit opens, the fan will stop. When the door switch circuit is closed the fan will either continue running with the cooling cycle, or if not currently cooling, the fan will run for 1 minute to circulate air and clear any condensation that may have appeared on glass doors and shelves.

Note: If the unit is set to sabbath mode, the evaporator fan will no longer respond to the state of the door switch.

In order to operate efficiently, the evaporator fan blade and vents should be unobstructed and free of any dust buildup.

Evaporator Fan Replacement

Should the evaporator fan need to be replaced follow the steps below.

  1. Remove any product from the unit.
  2. Uninstall unit.

  3. Disconnect power to the unit.

  4. Remove rear cover from unit.
  5. Disconnect fan electrical connection at rear of unit.
  6. Remove insulating foam from refrigerant line pass-through hole as needed to gain clearance for fan plug.
  7. Remove internal shelving.
  8. Remove rear shelf clips, fronts can remain.
  9. Remove thermistor cover.
  10. Remove two evaporator cover screws from top of evaporator plate.

Evaporator Cover Screws

  1. Grasp evaporator cover, pull forward and up as bottom of cover is installed behind the front edge of the drain trough.

  2. While pulling the evaporator cover clear of the unit, it may be necessary to use your free hand to manipulate the fan plug end through the pass-through hole.

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  1. Remove the 4 screws mounting the fan shroud to the evaporator plate.

Air Flow

  1. Remove and replace fan. Take special care to properly route fan wire.

NOTICE

Fan must be oriented to pull air in through lower evaporator cover vents and push air out at fan mounting location.

  1. Installation is the reverse of removal.

  2. Care must be taken to assure the bottom of the evaporator cover is reinstalled behind the front edge of the train trough.

  3. Use sealant gum to seal any openings at rear of unit before replacing rear cover.

  4. Reinstall unit taking care to level, space and secure as found.

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Product information

Brand : U-Line

Model : 3018RGL

Category : Wine cellar