IFS03CFOCWST - Security Camera Illustra - Free user manual and instructions
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| Product Type | Outdoor Security Camera |
| Model | IFS03CFOCWST |
| Brand | Illustra |
| Dimensions | Approximately 7.5 x 7.5 x 15 cm |
| Weight | 0.5 kg |
| Power Supply | 12V DC via included adapter |
| Video Resolution | 2MP (1920x1080) Full HD |
| Night Vision | IR LEDs up to 30 meters |
| Field of View | 100° horizontal |
| Motion Detection | Yes, with PIR sensor |
| Connectivity | Wired (Ethernet) and Wi-Fi (2.4GHz) |
| Storage | MicroSD slot up to 128GB |
| Weatherproof Rating | IP66 |
| Main Functions | Remote viewing, two-way audio, alarm notification |
| Maintenance & Cleaning | Wipe with soft dry cloth; avoid solvents |
| Safety | Overcurrent protection, surge protection |
| Spare Parts & Repairability | Mounting kit, adapter; user-replaceable IR LEDs |
| General Information | Compatible with iOS and Android apps |
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USER MANUAL IFS03CFOCWST Illustra
From Tyco Security Products
Illustra Flex Series
Installation and Configuration Guide

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Technical line drawings of various security cameras and surveillance equipment (no text or symbols present)Notice
Please read this manual thoroughly and save it for future use before attempting to connect or operate this unit.
The information in this manual was current when published. The manufacturer reserves the right to revise and improve its products. All specifications are therefore subject to change without notice.
Copyright
Under copyright laws, the contents of this manual may not be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine-readable form, in whole or in part, without prior written consent of Tyco Security Products.
© 2017 Tyco Security Products. All rights reserved.
Tyco Security Products
6600 Congress Avenue
Boca Raton, FL 33487 U.S.A.
Customer Service
Thank you for using American Dynamics products. We support our products through an extensive worldwide network of dealers. The dealer through whom you originally purchased this product is your point of contact if you need service or support. Our dealers are empowered to provide the very best in customer service and support. Dealers should contact American Dynamics at (800) 507-6268 or (561) 912-6259 or on the Web at www.americandynamics.net.
Trademarks
The trademarks, logos, and service marks displayed on this document are registered in the United States [or other countries]. Any misuse of the trademarks is strictly prohibited and Tyco Security Products will aggressively enforce its intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. All trademarks not owned by Tyco Security Products are the property of their respective owners, and are used with permission or allowed under applicable laws.
Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all products include all features. Availability varies by region; contact your sales representative.
Table of Contents
Overview ..1....
Illustra Flex Series 3MP Indoor Dome Camera 2
Product features 2
Product overview 2.
Installation 6
Illustra Flex Series 3MP Outdoor Dome Camera 10
Product features 10
Product overview 10
Installation 14
Illustra Flex 3MP Outdoor Bullet Camera 19
Product features 19
Product overview .19....
Installation 22
Illustra Flex 3MP Indoor Box Camera 25
Product features 25
Product overview 25
Installation 28
Illustra Flex 3MP Outdoor Compact Mini Dome Camera 30
Product features 30
Product overview 30
Installation 33
System requirements 39
Network Topology 40
Network Connection 44
Default IP Address 44
DHCP 45
Managing cameras with the Illustra Connect tool 46
Configuration 48
Live menu 50
Quick Start Menu 51.
Basic Configuration.52....
Video Menu 66
Streams 66
Picture Settings 70
Date / Time / OSD.... 77
Privacy Zones 79
Events and Actions Menu 81
Event Settings 82
Event Actions 84
Alarm I / Q 86
Analytics 88
Event Logs 91
Security 93
Security Status 94
Security Status 95
Users 96
HTTP / HTTPS 98
IEEE 802.1x 100
Firewall 100
Remote Access....102
Session Timeout 105
Network Menu 106
TCP/IP 106
Multicast 107
FTP 108
SMTP 110
SNMP 111
CIFS 111
Dynamic DNS 112
System 114
Maintenance 114
Date / Time.117....
Audio 118
Analog Video.120
Health Monitor 120
Logs 121....
About 122
Appendix B: Using Media Player to View RTSP Streaming 130
Appendix C: Stream Resolutions.... 131
Appendix D: Camera Defaults 133
End User License Agreement (EULA) 142
Warning
• These units operate at AC 24V/ PoE (the Box camera also supports DC12V).
- Installation and service should be performed only by qualified and experienced technicians and comply with all local codes and rules to maintain your warranty.
- To avoid damage to the unit, never connect more than one type of power supply (PoE IEEE802.3 Ethernet Class 0) at the same time. If using PoE, this camera is to be connecting only to PoE networks without routing to heterogeneous devices.
- The camera is not intended to be directly connected to an external network and the video coax connections should only be connected intra-building.
• To reduce the risk of fire or electric shock, do not expose the product to rain or moisture.
- Wipe the camera with a dry soft cloth. For tough stains, slightly apply with diluted neutral detergent and wipe with a dry soft cloth.
- Do not apply benzene or thinner to the camera, which may cause the surface of the unit to be melted or lens to be fogged.
- Avoid aligning the lens to very bright objects (for example, light fixtures) for long periods of time.
- ITE is to be connected only to PoE networks without routing to the outside plant.
- The power supply shall be approved for ITE NEC Class 2 or LPS with a rating of 24VAC, 550mA minimum and 50 degrees Celsius. The Compact Mini Dome power supply shall be approved for ITE NEC Class 2 or LPS, 550mA minimum and 50 degrees Celsius.
• Video Out connection should be intra-building only.
- Avoid operating or storing the unit in the following locations:
- Extremely humid, dusty, or hot/cold environments. Recommended operating temperature is:
- Indoor Minidome: -20^ to 50^ (-4°F to 122°F)
• Outdoor Minidome: -50°C to 50°C (-58°F to 122°F) - Bullet: -40°C to 50°C (-40°F to 122°F)
- Box: -20^ to 50^ (-4°F to 122°F)
- Compact Mini Dome: -40°C to 50°C (-40°F to 122°F)
• Power over Ethernet (PoE) does not support heater.
- Near sources of powerful radio or TV transmitters.
- Near fluorescent lamps or objects with reflections.
• Under unstable or flickering light sources.
| CAUTIONRISK OF ELECTRIC SHOCKDO NOT OPEN | THIS SYMBOL INDICATES THAT DANGEROUS VOLTAGE CONSTITUTING A RISK OF ELECTRIC SHOCK IS PRESENT WITHIN THE UNIT. | ||
| CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER. NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. | THIS SYMBOL INDICATES THAT IMPORTANT OPERATING AND MAINTENANCE INSTRUCTIONS ACCOMPANY THIS UNIT. |

WEEE (Waste Electrical and Electronic Equipment). Correct disposal of this product (applicable in the European Union and other European countries with separate collection systems). This product should be disposed of, at the end of its useful life, as per applicable local laws, regulations, and procedures.
Overview
This Illustra Flex Installation and Configuration Guide is a user manual which provides physical properties, installation, and configuration information of the cameras in Table 1 on Page 1.
Table 1 Product codes
| Product Code | Description |
| IFS03D1ICWTT | Iustra Flex 3MP Mini-dome, 2.8-12mm, indoor, vandal, clear, white, TDN, TWDR |
| IFS03D1OCWIT | Iustra Flex 3MP Mini-dome, 2.8-12mm, outdoor, vandal, clear, white, TDN w/IR, TWDR |
| IFS03B1BNWIT | Iustra Flex 3MP Bullet, 2.8-12mm, outdoor, non-vandal, white, TDN w/IR, TWDR |
| IFS03XNANWTT | Iustra Flex 3MP Box, no lens, indoor, non-vandal, white, TDN, TWDR |
| IFS03CFOCWST | Iustra Flex 3MP Compact Dome, 2.8mm, outdoor, vandal, clear, white, SDN, TWDR |
The first portion of this guide contains information pertaining specifically to the aforementioned cameras.
- For the Illustra Flex 3MP Indoor Dome camera, refer to Illustra Flex Series 3MP Indoor Dome Camera on page 2.
- For the Illustra Flex 3MP Outdoor Dome camera, refer to Illustra Flex Series 3MP Outdoor Dome Camera on page 10.
- For the Illustra Flex 3MP Bullet camera, refer to Illustra Flex 3MP Outdoor Bullet Camera on page 19.
- For the Illustra Flex 3MP Box camera, refer to Illustra Flex 3MP Indoor Box Camera on page 25.
- For the Illustra Flex 3MP Outdoor Compact Mini Dome camera, refer to Illustra Flex 3MP Outdoor Compact Mini Dome Camera on page 30.
The second portion of this guide contains information regarding the Illustra User Web Interface and the web configuration of the aforementioned cameras. Refer to Configuration on page 48 for procedural information pertaining to camera configuration.
Illustra Flex Series 3MP Indoor Dome Camera
This chapter provides product features, installation procedures, and connection information regarding the Illustra Flex Series 3MP Indoor Dome camera.
Product features
Len cases require special care when handling and cleaning to avoid scratches. For information on bubble handling and cleaning, see 8200-1174-01 Bubble Clearing Procedure Application Note.
Go to https://illustracameras.com/products.
From the Products page, select your camera product range and then select your camera model. Click Downloads and search for Bubble Handling and Cleaning Procedure.
Product overview
This chapter explains the features and installation of the Flex Indoor Dome camera. Product code and description of the camera is provided in the table below.
Table 2 Product code and description of the Flex Indoor Dome camera
| Product Code | Description |
| IFS03D1ICWTT Illustra Flex 3MP Mini-dome, 2.8-12mm, indoor, vandal, clear, white, TDN, TWDR | |
Figure 3 Physical dimensions of the Indoor Dome camera (mm)

Figure 4 Physical dimensions of the Indoor Dome camera

Figure 5 Pictorial index of the camera

Table 6 Pictorial index descriptions
| Index number | Description |
| 1 Camera bottom | case |
| 2 Tilt adjustment | bracket |
| 3 Loosen the screw | to take off camera housing |
| 4 Camera housing | |
| 5 Dome cover |
Figure 7 Pin definitions of the unit

Table 8 Interior button descriptions
| Interior button | Description |
![]() | Resets to factory default by pressing and holding the button for five sec |
![]() | Reboots the unit. |
![]() | Analog out port. |
![]() | Power over Ethernet (PoE) port. |
Figure 9 Connectors of the camera

| NOTE | Connectors and field wiring terminals for external Class 2 circuits provided with marking indicating minimum Class of wiring to be used. Class 2 shall be marked adjacent to the field wiring terminals. |
Figure 10 Audio and alarm pin definitions

Installation
In the box
Check everything in the packing box matches to the order form and the packing slip. In addition to this guide, items below are included in the packing box:
• 1 Network Indoor Dome Camera
• 1 printed Quick Start Guide
• 1 printed Regulatory document
• 1 NTSC/PAL output female BNC cable
• 1 adapter plate (for pendant cap
• 3 7mm adapter plate screws
• 1 Torx 10 Security L-Key
• 3 18mm plastic anchors and screws
• 1 installation template sticker
• 2 8mm pendant cap screws
Contact your dealer if any item is missing.
Note: The adapter plate is for an installation with a ADCi6DPCAPI (W/B) pendant cap and can also be used to mount to a standard dual gang electrical box.
Installation tools
The following tools assist with installation:
- a drill
- screwdrivers
- wire cutters
Checking appearance
When first unboxing, check whether if there is any visible damage to the appearance of the unit and its accessories. The protective materials used for the packaging should be able to protect the unit from most types of accidents during transportation.
Remove the protective part of the unit when every item is checked in accordance with the list in In the box on page 6.
Procedure 1 Disassembling the camera
Refer to Figure 11 on page 7 for a pictorial index of disassembling the camera.
Step Action
1 Remove the screws (5) to take off camera housing.
2 Gently remove the camera housing (4) and dome cover (6) and set aside.
Figure 11 Disassembling the camera

- End -
Procedure 2 Connecting the wires
Step Action
This unit supports one of the following options as power supply:
1 AC 24V:
a Connect 24V (\~ ) cables to terminals \~ AC 24V
2 PoE:
a Connect the RJ-45 jack to a PoE compatible network device that supplied power through the Ethernet cable.
3 Insert Audio cable and alarm cable to the unit, and connect the network cable to the RJ-45 terminal of a switch.
Note: The power source needs to be NEC Class 2 or LPS. The PoE connection should be provided by a UL Listed product and the connections shall be made in accordance with Article 800 of the NEC or local regulations.
- End -
Procedure 3 Mounting the camera
Step Action
1 Mark holes that correspond to the camera base on the mounting surface
2 Drill holes.
3 Fasten the anchors to the mounting surface with screws.
4 Connect the Safety Wire (fall prevention wire, not supplied) with one end to the ceiling and the other to the safety-cord screw of the unit.
5 Secure the unit bottom case to the wall or ceiling with tapping screws.
6 Adjust the viewing angle. Refer to Adjusting the Position on page 8 for information regarding how to adjust the viewing angle.
| WARNING | Depending on the material of your mounting surface, you may require different screws and anchors than those as supplied. To prevent the unit from falling off, ensure that it is secured to a firm place (ceiling slab or channel) with a safety wire (not supplied) strong enough to sustain the total weight of the unit. Pay attention to the finishing at the end of the wire. Never turn the lens more than 360°, which should disconnect or break internal cables. |
| CAUTION | Safety wire must be connected with one end to the ceiling and the other to the safety-cord screw of the unit. |
- End -
Procedure 4 Adjusting the Position
The unit has three axes for positioning, refer to Figure 12 on page 9. While monitoring, adjust the position as below:
Step Action
1 Pan Adjustment (A). For Wall Mount and Tilted Ceilings
a Rotate the lens base (maximum 375^ ) until you are satisfied with the field of view.
2 Horizontal Rotation (B)
a Rotate 3D assembly in the base. Do not turn assembly more than 360^ as this assembly may cause the internal cables to twist and disconnect or break.
3 Tilt Adjustment (C):
a Tilt the lens base (maximum 90°) until you are satisfied with the field of view.
| CAUTION | Limitation for three axes position:Pan range: 375°Tilt range: 90°Rotate range: Motorize Lens 356° |
Figure 12 Adjusting the position of the camera

- End -
Procedure 5 Locking the Camera
Step Action
1 Use a soft, lint-free cloth to wipe the dome cover and remove fingerprints.
2 Attach the inner liner and camera housing.
3 Turn the power on after you have install the unit.
- End -
Illustra Flex Series 3MP Outdoor Dome Camera
This chapter provides product features, installation procedures, and connection information regarding the Illustra Flex Series 3MP Outdoor Dome camera.
Product features
Len cases require special care when handling and cleaning to avoid scratches. For information on bubble handling and cleaning, see 8200-1174-01 Bubble Clearing Procedure Application Note.
Go to https://illustracameras.com/products.
From the Products page, select your camera product range and then select your camera model. Click Downloads and search for Bubble Handling and Cleaning Procedure.
Product overview
This chapter explains the features and installation of the Flex Outdoor Dome camera. Product code and description of the camera is provided in the table below.
Table 13 Product code and description of the Flex Outdoor camera
| Product Code | Description |
| IFS03D1OCWIT Illustra Flex 3MP Mini-dome, 2.8-12mm, outdoor, vandal, clear, white, TDN w/IR, TWDR | |
Figure 14 Physical dimensions of the Outdoor Dome camera (mm)

Figure 15 Physical dimensions of the Outdoor Dome camera

Figure 16 Pictorial index of the Outdoor Dome camera

Table 17 Pictorial index descriptions
| Index number | Description |
| 1 Camera bottom case | |
| 2 IR board | |
| 3 Tilt adjustment bracket | |
| 4 Camera top case | |
| 5 Loosen the screw to | take off camera housing |
| 6 Dome cover |
Figure 18 Pin definitions of the unit

Table 19 Interior button descriptions
| Interior button | Description |
![]() | Resets to factory default by pressing and holding the button for five sec |
![]() | Reboots the unit. |
![]() | Analog out port. |
![]() | Power over Ethernet (PoE) port. |
Note: The connector cable of the Outdoor Dome Camera should be contained in a conduit suitable for outdoor use.

| NOTE | Connectors and field wiring terminals for external Class 2 circuits provided with marking indicating minimum Class of wiring to be used. Class 2 shall be marked adjacent to the field wiring terminals. |
Figure 21 Audio and alarm pin definitions

Installation
In the box
Check everything in the packing box matches to the order form and the packing slip. In addition to this guide, items below are included in the packing box.
• 1 Network Outdoor Dome Camera
• 1 printed Quick Start Guide
• 1 printed Regulatory document
• 1 NTSC/PAL output female BNC cable
• 1 adapter plate (for pendant cap)
• 3 7mm adapter plate screws
- Desiccant
• 1 Torx 10 Security L-Key
• 3 18mm plastic anchors and screws
• 1 installation template sticker
• 2 8mm pendant cap screws
Contact your dealer if any item is missing.
Note: The adapter plate is for an installation with a ADCi6DPCAPI (W/B) pendant cap and can also be used to mount to a standard dual gang electrical box.
Installation tools
The following tools assist with installation:
- a drill
- screwdrivers
- wire cutters
Checking appearance
When first unboxing, check whether if there is any visible damage to the appearance of the unit and its accessories. The protective materials used for the packaging should be able to protect the unit from most types of accidents during transportation.
Remove the protective part of the unit when every item is checked in accordance with the list in In the box on page 14.
Procedure 6 Disassembling the Camera
Step Action
1 Remove the screws (4).
2 Gently remove the camera housing (3) and dome cover (5).
3 Set the camera housing aside.
Figure 22 Disassembling the outdoor camera

- End -
Procedure 7 Connecting the wires
Connect the power cable to the power plugs with one of the following options:
Step Action
1 AC 24V:
a Insert the power cable for AC 24V.
b Connect 24 V (\~) cables to terminals \~AC 24V.
2 PoE:
a Connect the RJ-45 jack to a PoE compatible network device that supplies power through the Ethernet cable.
Note: The power source needs to be NEC Class 2 or LPS. The PoE connection should be provided by a UL Listed product and the connections shall be made in accordance with Article 800 of the NEC or local regulations.
- End -
Procedure 8 Mounting the camera
Step Action
1 Mark holes that correspond to the camera base on the mounting surface
2 Drill holes.
3 Fasten the anchors to the mounting surface with screws.
4 Connect the Safety Wire (fall prevention wire, not supplied) with one end to the ceiling and the other to the safety-cord screw of the unit.
5 Secure the unit bottom case to the wall or ceiling with tapping screws.
6 Adjust the viewing angle.
| WARNING | Depending on the material of your mounting surface, you may require different screws and anchors than those as supplied. To prevent the unit from falling off, ensure that it is secured to a firm place (ceiling slab or channel) with a safety wire (not supplied) strong enough to sustain the total weight of the unit. Pay also attention to the finishing at the end of the wire. Never turn the lens more than 360°, which should disconnect or break internal cables. |
| CAUTION | Safety wire must be connected with one end to the ceiling and the other to the safety-cord screw of the unit. |
- End -
Procedure 9 Optional - 4S Electrical Junction Box
Step Action
1 Secure the mounting kit (optional) to 4S Electrical box using 2 appropriate screws.
2 Secure the unit case to mounting kit using 2 appropriate screws.
3 Tuck the cables in the 4S Electrical box.
4 Adjust the view angles.
5 Attach the unit housing.
6 Turn the power on after you install the unit.
Figure 23 Mounting the camera with the junction box

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Technical line drawing of a multi-tiered security camera module with no visible text or symbols| NOTE | The mounting kit called out in Figure 23 on page 17 is not supplied with the unit. Keeping tilt angle over 25 degrees is recommended when IR-LED light is used. If tilt angel is below 25 degrees from the horizontal, the image would be flashed by the reflection of IR-LED light. |
- End -
Procedure 10 Adjusting the Position
The unit has three axes for positioning, refer to Figure 24 on page 18. While monitoring, adjust the position as below.
Step Action
1 Pan Adjustment (A) For Wall Mount and Tilted Ceilings:
a Rotate the lens base (maximum 375°) until you are satisfied with the field of view.
2 Horizontal Rotation (B):
a Rotate 3D assembly in the base. Do not turn assembly more than 360^ as this assembly may cause the internal cables to twist and disconnect or break.
3 Tilt Adjustment (C):
a Tilt the lens base (maximum 90°) until you are satisfied with the field of view.
| CAUTION | Limitation for three axes position:Pan range: 375°Tilt range: 75°Rotate range: Motorize Lens 356° |
Figure 24 Adjusting the position of the camera

| NOTE | For outdoor Dome camera series:Users can adjust zoom level and focus level using the Illustra Connect Web User Interface. |
- End -
Procedure 11 Locking the Camera
Step Action
1 Use a soft, lint-free cloth to wipe the dome cover and remove fingerprints.
2 Attach the inner liner and camera housing.
3 Turn the power on after you have install the unit.
- End -
Procedure 12 Applying the desiccant
Step Action
1 Remove the papers from the back of the desiccant.
2 Attach to the interior side of the tilt adjuster as seen in the image below.
Figure 25 Location for desiccant application

Illustra Flex 3MP Outdoor Bullet Camera
Product features
Len cases require special care when handling and cleaning to avoid scratches. For information on bubble handling and cleaning, see 8200-1174-01 Bubble Clearing Procedure Application Note.
Go to https://illustracameras.com/products.
From the Products page, select your camera product range and then select your camera model. Click Downloads and search for Bubble Handling and Cleaning Procedure.
Product overview
This chapter explains the features and installation of the Flex Bullet camera. Product code and description of the camera is provided in the table below.
Table 26 Product code and description of the Flex Bullet camera
| Product Code | Description |
| IFS03B1BNWIT Illustra Flex 3MP Bullet, 2.8-12mm, outdoor, non-vandal, white, TDN w/IR, TWDR | |
Figure 27 Flex 3MP Bullet Camera

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Technical line drawing of a mechanical device component (no text or symbols)Figure 28 on page 20 illustrates dimensions and physical properties of the unit as well as a pictorial index of the camera connectors. Descriptions of these connectors are available in Table 29 on Page 20.
Note: The connector cable of the Outdoor Bullet Camera should be contained in a conduit suitable for outdoor use.
Figure 28 Camera dimensions (mm) and pictorial index

Table 29 Pictorial index descriptions
| Index number | Name Description | |
| 1 I/O connectors | Connection for Input/Output devices. | |
| 2 Power Connector | Connection to the external power source at AC 24V only. | |
| 3 BNC cable | Connection for a BNC cable for analog | out. |
| 4 | RJ-45 Ethernet Connector/Power over Ethernet (PoE) | Connection for the RJ-45 cable for network connection as well as PoE. |
The input and output cables of the Bullet camera are labeled with icons that designate their usage. Input/Output connector descriptions on page 20 illustrates and describes these icons.
Table 30 Input/Output connector descriptions
| Icon Description | |
![]() | Alarm In |
![]() | Alarm Out |
![]() | Audio In |
![]() | Audio Out |
![]() | Power |
![]() | Ground |
You can find the interior buttons and ports on the base of the Bullet camera. Remove the two screws to open the cover for access to these pins. Refer to Figure 31 on page 21 and Table 32 on Page 21 descriptions of these buttons and ports.
Figure 31 Interior buttons and ports of the Bullet camera

Table 32 Descriptions of the interior buttons and ports of the Bullet camera
| Index number | Name |
| 1 SD card slot | |
| 2 Serial port | |
| 3 Default: returns to factory default by pressing the button for five seconds | |
| 4 Reset: system restart | |
| CAUTION | When removing the screws for the default/reset cover, ensure you replace and tighten the screws to avoid water leaking after adjustment. |
| NOTE | Connectors and field wiring terminals for external Class 2 circuits provided with marking indicating minimum Class of wiring should be used. Class 2 should be marked adjacent to the field wiring terminals. |
Installation
In the box
Check everything in the packing box matches to the order form and the packing slip. In addition to this guide, items below are included in the packing box:
• 1 Network IR Bullet Camera
• 1 printed Quick Start Guide
• 1 printed Regulatory document
• 4 31mm screws and anchors
• 1 installation template sticker
• 1 Torx 10 and 20 Security L-Key
Contact your dealer if any item is missing.
Installation tools
The following tools assist with installation:
- a drill
- screwdrivers
- wire cutters
Checking appearance
When first unboxing, check whether if there is any visible damage to the appearance of the unit and its accessories. The protective materials used for the packaging should be able to protect the unit from most types of accidents during transportation.
Remove the protective part of the unit when every item is checked in accordance with the list in In the box on page 22.
Procedure 13 Mounting the camera
Step Action
1 Affix the mounting template to the surface. After you drill the holes, knock in 4 plastic anchors and then lock in the 4 self-tapping screws to fasten the camera to the surface.
Figure 33 Mounting the Bullet camera to a ceiling

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Technical line drawing of a mechanical device with mounting holes and a flat panel (no text or symbols)2 Mount the unit onto the ceiling and fasten it securely as seen in Figure 33 on page 23, or if mounting onto a wall refer to Figure 34 on page 23.
Figure 34 Mounting the Bullet camera to a wall

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Technical line drawing of a mechanical assembly with no visible text or symbols| WARNING | Depending on the material of mounting surface, different screws and anchors than those supplied with the product may be required. To prevent the unit from falling off the surface, ensure that it is mounted to a firm location (ceiling slab or channel) using a safety wire strong enough to withstand the total weight of the unit. Be aware of the finishing at the end of the wire. |
| CAUTION | Safety wire must be connected with one end the wall or ceiling and the other to the safety-cord screw of the unit. By cabling so, it is possible to prevent the unit from accidental falling in a sudden at any time. |
Procedure 14 Connecting the wires
Step Action
1 Attach the camera to the fixed surface.
2 Pass all the signal cables through the mounting bracket.
3 Connect the power cable to the power plugs with one of the following options:
a AC 24V: Connect 24V (\~) cables to terminals \~AC 24V.
b PoE: Connect the RJ-45 jack to a PoE compatible network device that supplies power through the Ethernet cable.
4 Insert audio cable and alarm cable to the unit. Connect the network cable to the RJ-45 terminal of a switch. Refer to Input/Output connector descriptions on page 20 for further information regarding wiring.
Note: The power source needs to be NEC Class 2 or LPS. The PoE connection should be provided by a UL Listed product and the connections shall be made in accordance with Article 800 of the NEC or local regulations.
- End -
Procedure 15 Adjusting the camera position
Step Action
1 Use the security key to loosen the security torx screw on one side of the mount bracket so that you can tilt the camera.
2 Loosen the screw on the retaining ring to adjust the camera angle.
3 After adjustments, fasten the screws and retaining ring back to the camera.
Figure 35 Adjusting the camera position

Procedure 16 Adjusting the sun shield hood
- Move the sun shield hood forward and backward to adjust the position of sunshade.
| CAUTION | ·Ensure to adjust the sun shield hood in coordination with lens in case of sunshade problems.·To avoid damage to the housing of the unit, do not adjust the sun shield position excessively. |
- End -
Illustra Flex 3MP Indoor Box Camera
Product features
Len cases require special care when handling and cleaning to avoid scratches. For information on bubble handling and cleaning, see 8200-1174-01 Bubble Clearing Procedure Application Note.
Go to https://illustracameras.com/products.
From the Products page, select your camera product range and then select your camera model. Click Downloads and search for Bubble Handling and Cleaning Procedure.
Product overview
This chapter explains the features and installation of the Flex Indoor Box camera. Product code and description of the camera is provided in the table below.
Table 36 Product code and description of the Flex Bullet camera
| Product Code | Description |
| IFS03XNANWTT | Ilica Flex 3MP Box, no lens, indoor, non-vandal, white, TDN, TWD |
Figure 37 Camera dimensions

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Line drawing of a rectangular electronic device with a central connector and cylindrical body (no text or symbols)
Camera connectors
Figure 38 on page 26 and Table 39 on Page 27 describe the connectors of the camera and their designations.
Figure 38 Camera connectors

Table 39 Connector descriptions
| Index | Name Description | |
| 1 | RJ-45 Ethernet Connector/PoE | To insert the RJ-45 cable for network connection as well as Power over Ethernet (PoE) |
| 2 AC/DC | To use AC/DC power. | |
| 3 Video | Out Connection Analog out. | |
| 4 SD Card | Slot To use a SD card for recording and storage. | |
| 5 Reset | Button To reboot the unit. | |
| 6 Default | Button To reset all settings of the unit to factory default, press for 5 seconds. | |
| 7 Auto | Focus Button To apply backup focus. | |
| 8 I/O | Connector To connect Input/Output devices. | |
Figure 40 on page 27 and Table 41 on Page 27 describe the input and output connectors and icons of the unit.
Figure 40 I/O connectors

Table 41 I/O connectors icon descriptions
| Icon | Description |
| RS-485 input and output | |
![]() | Alarm in |
![]() | Alarm out |
| Icon Description | |
| [XXAG] | Audio input |
![]() | Audio output |
Installation
In the box
Check everything in the box matches the order form and the packing slip. In addition to his manual, the items below are included in the box.
• 1 network Box Camera
• 1 2 position 3mm Euro style plug
• 1 printed Quick Start Guide
• 1 printed Regulatory document
Please contact your dealer if any item is missing.
Installation tools
Use the following tools to complete the installation:
- Drill
- Screwdriver
- Wire cutters
Checking appearance
When first taking the camera out of the box, check if there is any visible damage to the appearance of the unit and its accessories. The protective materials used for the packaging should protect the unit from most potential accidents during transportation.
Procedure 17 Connecting the wires
To connect the wires to the correct tables, complete the following steps:
Step Action
1 Connect the power cable to the power plugs with on of the following options:
a DC 12V: Connect 12V(-) to terminal = DC 12V-, and connect 12V(+) to terminal =DC 12V+
b AC 24V: Connect 24V (\~) cables to terminals \~AC 24V
c PoE: Connect the RJ-45 jack to a PoE compatible network device that supplies power through the Ethernet cable.
2 Insert the audio cable and alarm cable to the unit, and connect the network cable to the RJ-45 terminal of a switch.
Note: The power source needs to be NEC Class 2 or LPS. The PoE connection should be provided by a UL Listed product and the connections shall be made in accordance with Article 800 of the NEC or local regulations.
| CAUTION | If using DC supply, make sure the polarity is correct. Incorrect connection can cause malfunction and/or damage. |
- End -
Procedure 18 Mounting the camera
To mount the camera, complete the following steps:
Step Action
1 Attach the camera unit to a pendant mount (not supplied), and insert and tighten the screws on the tripod receptacle into the screw holes on the base.
2 Mount the camera unit onto the ceiling or wall and fasten securely.
3 Connect the Safety Wire (Fall Prevention Wire, not supplied). One end connects to the wall or ceiling and the other connects to the safety-cord screw of the camera unit.
| NOTE | Depending on the material of the mounting surface, different screws and anchors than those supplied may be required. To prevent the unit from falling off, ensure that it is mounted to a firm place, such as a ceiling slab or channel, using a safety wire strong enough to withstand the total weight of the unit. Safety wire must be connected with one end the wall or ceiling and the other to the safety cord screw of the unit. This helps prevent the unit from falling. |
- End -
Illustra Flex 3MP Outdoor Compact Mini Dome Camera
This chapter provides product features, installation procedures, and connection information regarding the Illustra Flex 3MP Outdoor Dome camera.
Product features
Lens cases require special care when handling and cleaning to avoid scratches. For information on bubble handling and cleaning, see 8200-1174-01 Bubble Clearing Procedure Application Note.
Go to https://illustracameras.com/products.
From the Products page, select your camera product range and then select your camera model. Click Downloads and search for Bubble Handling and Cleaning Procedure.
Product overview
This chapter explains the features and installation of the Ilustra Flex 3MP Compact Mini Dome camera. Product code and description of the camera is provided in Table 42 on page 30.
Table 42 Product code and description of the Compact Mini Dome camera
| Product Code | Description |
| IFS03CFOCWST | Illustra Flex 3MP Compact Dome, 2.8mm, outdoor, vandal, clear, white, SDN, TW |
Figure 43 Physical dimensions of the Compact Mini Dome camera (mm)

Figure 44 Physical dimensions of the Compact Mini Dome camera (mm)

Figure 45 Pictorial index of the Compact Mini Dome camera




Table 46 Pictorial index descriptions
| Index number | Description |
| 1 Camera base | |
| 2 Lens Unit | |
| 3 Camera top case | |
| 4 | Screw casing (Loosen the screws to take of the top cover) |
| 5 Dome cover |
Figure 47 Interior view and buttons of the unit

Table 48 Interior button descriptions
| Interior button | Description |
![]() | Resets to factory default by pressing and holding the button for five sec |
![]() | Reboots the unit. |
Note: The connector cable of the Compact Mini Dome camera should be contained in a conduit suitable for outdoor use
Note: Connectors and field wiring terminals for external Class 2 circuits provided with marking indicating minimum Class of wiring to be used. Class 2 shall be marked adjacent to the field wiring terminals.
Installation
In the box
Check everything in the packing box matches to the order form and the packing slip. In addition to this guide, items below are included in the packing box.
• 2 Plastic Anchors and screws 35mm
• 1 T20 Security Torx Wrench
• 1 Installation template sticker
• 1 printed Quick Start Guide
• 1 printed Regulatory document
• 1 Desiccant bag
Contact your dealer if any item is missing.
Installation tools
The following tools assist with installation:
- a drill
- screwdrivers
- wire cutters
Checking appearance
When first unboxing, check whether if there is any visible damage to the appearance of the unit and its accessories. The protective materials used for the packaging should be able to protect the unit from most types of accidents during transportation. Remove the protective part of the unit when every item is checked in accordance with the list in In the box on page 33.
Procedure 19 Disassembling the Camera
Step Action
1 Remove the bungs from the camera base and remove the screws from the top of the camera with a safety screwdriver (4).
2 Gently remove the top cover (3).
3 Set the top cover aside.
Note: Unscrew the top cover safety wire to fully remove the top cover.
Figure 49 Disassembling the Compact Mini Dome camera

- End -
Procedure 20 Mounting the camera
Step Action
1 Use the mounting template to mark holes that correspond to the camera base on the mounting surface.
2 Drill holes.
3 Fasten the anchors to the mounting surface with screws.
4 Secure the unit bottom case to the wall or ceiling with tapping screws.
5 Adjust the viewing angle.
6 Ensure that the top cover safety wire is connected and securely fit the top cover.
Figure 50 Mounting the camera

natural_image
Technical line drawing of a mechanical assembly with no visible text or symbols| WARNING | Depending on the material of your mounting surface, you may require different screws and anchors than those as supplied. To prevent the unit from falling off, ensure that it is secured to a firm place (ceiling slab or channel) with the safety wire (supplied) strong enough to sustain the total weight of the unit. Pay also attention to the finishing at the end of the wire. Never turn the lens more than 360°, which should disconnect or break internal cables. |
| CAUTION | Ensure that the Safety wire is connected with one end to the ceiling and the other to the safety-cord screw of the unit. |
- End -
Procedure 21 Adjusting the Position
The unit has three axes for positioning, refer to Figure 51 on page 36. While monitoring, adjust the position as below.
Step Action
1 Pan Adjustment (A) For Wall Mount and Tilted Ceilings:
a Rotate the lens base (maximum 140°) until you are satisfied with the field of view.
2 Horizontal Rotation (B):
a Rotate 3D assembly in the base. Do not turn assembly more than 354^ as this assembly may cause the internal cables to twist and disconnect or break.
3 Tilt Adjustment (C):
a Tilt the lens base (maximum 125° from the frontal mounting surface) until you are satisfied with the field of view.
| CAUTION | Limitation of three axis positions of lens centroid:Pan range: 140°Tilt range: 15° to 125° from frontal mounting surfaceRotate (z-axis): 354° |
Figure 51 Adjusting the position of the camera

natural_image
Technical line drawing of a mechanical assembly with rotation arrow and cross-section view (no text or symbols)Figure 52 Adjusting the position of the camera

natural_image
Technical line drawing of a mechanical assembly with exploded view and side view (no text or symbols)| NOTE | For Compact Mini Dome camera series:The zoom level and focus are manually set in the factory. |
- End -
Procedure 22 Installing the desiccant
Step Action
1 Remove the papers from the back of the desiccant.
2 Attach to the interior side of the camera cover as seen in the image below.
Figure 53 Location for desiccant application

- End -
Procedure 23 Locking the Camera
Step Action
1 Use a soft, lint-free cloth to wipe the dome cover and remove fingerprints.
2 Ensure that the top cover safety wire is connected and attach the inner liner and top cover.
- End -
Procedure 24 Powering up the camera
Connect the power cable to the power plugs as followings:
- PoE: Connect the RJ-45 jack to a PoE compatible network device that supplies power through the Ethernet cable.
Note: The PoE connection should be provided by a UL Listed product and the connections shall be made in accordance with Article 800 of the NEC or local regulations.
- End -
System requirements
The table below table lists the minimum requirement to implement and operate an Illustra Flex cameras: Indoor and Outdoor Dome, Bullet, Box and Compact Mini Dome.
Table 54 System Requirements
| System | |
| Browser Microsoft Internet Explorer 9 or above, Firefox, Safari, Chrome | |
| Unit | |
| Power Supply | AC 24V / PoENOTE: The Box camera also supports DC 12V.NOTE: The Compact Mini Dome camera supports PoE. |
| Networking | |
| Wired | 10/100BASE-T Ethernet (RJ-45 connector)NOTE: A switch is required for surveillance on multiple units. |
| Compact Mini Dome System hardware | |
| CPU Intel Pentium 4 | 2.4GHz or equivalent |
| RAM 1 GB or above | |
| Display NVIDIA GeForce 6 Series or ATI Mobility Radeon 9500 | |
| NOTE | All the installation and operations should comply with your local electricity safety rules. |
| CAUTION | To avoid damage to the unit, never connect more than one type of power supply (PoE IEEE802.3 Ethernet Class 0 or AC24V power plug and PoE IEEE802.3 Ethernet Class 2 for the Compact Mini Dome) at the same time. If using PoE, this camera is to be connecting only to PoE networks without routing to heterogeneous devices. |
Network Topology
The Illustra Flex cameras deliver video images and audio in real-time using the internet and intranet. It is equipped with an Ethernet RJ-45 network interface
The following images illustrate the network topologies of the cameras
Indoor and Outdoor Dome Camera Topology
Figure 55 Dome Cameras Network Topology Type I.

Figure 56 Dome Cameras Network Topology Type II

flowchart
graph LR
A["Device 1"] --> C["Switch"]
B["Device 2"] --> C["Switch"]
D["Device 3"] --> C["Switch"]
C --> E["Computer"]
style A fill:#f9f,stroke:#333
style B fill:#f9f,stroke:#333
style D fill:#f9f,stroke:#333
style E fill:#ccf,stroke:#333
note right of E: NB/PC with web Browser
Bullet Camera Topology
Figure 57 Bullet Camera Network Topology Type I

Figure 58 Bullet Camera Network Topology Type II

flowchart
graph TD
A["Server"] --> B["Switch"]
C["Server"] --> B
D["Server"] --> B
B --> E["Computer"]
style A fill:#f9f,stroke:#333
style C fill:#f9f,stroke:#333
style D fill:#f9f,stroke:#333
style E fill:#ccf,stroke:#333
note right of E: NB/PC with web Browser
Box Camera Topology
Figure 59 Box Camera Network Topology Type I

Figure 60 Box Camera Network Topology Type II

flowchart
graph LR
A["Camera 1"] --> C["Switch"]
B["Camera 2"] --> C
D["Camera 3"] --> C
C --> E["Desktop Computer"]
style C fill:#f9f,stroke:#333
note right of C: "NB/PC with web Browser"
Compact Mini DomeTopology
The Compact Mini Dome camera delivers video images in real-time using the Internet and Intranet. It is equipped with an Ethernet RJ-45 network interface.
The following images illustrate the network topologies of the cameras.
Figure 61 Compact Mini Dome Cameras Network Topology Type I

Figure 62 Compact Mini Dome Cameras Network Topology Type II

flowchart
graph TD
A["Server"] --> B["Switch"]
C["Server"] --> B
D["Server"] --> B
B --> E["Computer"]
style A fill:#f9f,stroke:#333
style C fill:#f9f,stroke:#333
style D fill:#f9f,stroke:#333
style E fill:#ccf,stroke:#333
note right of E: NB/PC with web Browser
Network Connection
Default IP Address
Since this is a network-based unit, an IP address must be assigned at the very first bootup. The default IP address of the unit is 192.168.1.168 and sub mask is 255.255.255.0.
However, if you have a DHCP server in your network, the unit obtains an IP address automatically from the DHCP server so that you do not need to change the IP address of the camera.
Note: If you assign the camera a Static IP address prior to DHCP being enabled, the camera first reboots for approximately 30 seconds and then remains accessible at its Static IP until it connects to a DHCP server.
- Connect to a PC directly: Directly connect the camera to a PC using a standard Ethernet cable. This requires POE switch or injector.
- Connecting a camera to a Local Area Network (LAN): To add the camera to an existing LAN, connect the camera to the POE hub or switch on your network.
Figure 63 Network connection diagram

flowchart
graph TD
A["Client"] --> B["Network"]
C["Client"] --> B
D["Client"] --> B
B --> E["PoE"]
E --> F["3D Scanner"]
Default camera settings
The following table describes the default camera settings.
| Network Settings | Defaults |
| DHCP Enabled | |
| Static IP Address 192.168.1.168 | |
| Default Username admin | |
| Default Password | admin |
Note: At first login the user is prompted to change the default username and password.
Procedure 25 Connecting from a computer
Step Action
1 Ensure the camera and your computer are in the same subnet. 2 Check whether if the network is available between the unit and the computer by pinging the default IP address.
a Start a command prompt.
b Type "Ping 192.168.1.168". If the message "Reply from..." appears, it means the connection is available.
3 Start Internet Explorer and enter IP address: 192.168.1.168. A login window appears. In the window, enter the default user name: admin and password: admin to log in.
- End -
DHCP
On initial camera startup, and after a hardware factory reset, Dynamic Host Configuration Protocol (DHCP) is enabled by default and remains enabled until the camera receives either a DHCP address or is assigned a Static IP address.
Procedure 26 Enable DHCP
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the TCP/IP tab in the Basic Configuration menu.
3 Select the Enable DHCP check box to enable DHCP and disable manual settings.
4 Select Apply to save the settings.
The camera searches for a DHCP server. If one is found it connects to that server. If no connection is made to a DHCP server within two minutes, the camera goes to the default IP address 192.168.1.168, but continues to search for a DHCP address.
Note: If you assign the camera a Static IP address prior to DHCP being enabled, the camera first reboots for approximately 30 seconds and then remains accessible at its Static IP until it connects to a DHCP server.
- End -
Procedure 27 Disable DHCP
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the TCP/IP tab in the Basic Configuration menu.
3 Clear the Enable DHCP check box to disable DHCP and allow manual settings to be entered.
The default setting is 'Enabled'.
4 If Enable DHCP has been disabled:
a Enter the IPv4 Address in the IPv4 Address text box in the form xxx.xxx.xxx.xxx.The default setting is '192.168.1.168'
b Enter the Network Mask in the Network Mask text box xxx.xxx.xxx.xxx. The default setting is '255.255.255.0'
c Enter the Gateway IP address in Gateway text box xxx.xxx.xxx.xxx.
d Enter the Primary DNS Server in the Primary DNS Server text box xxx.xxx.xxx.xxx.
5 Select Apply to save the settings.
- End -
Managing cameras with the Illustra Connect tool
In addition to using the IE browser to access your camera, you can alternatively use the provided tool, Illustra Connect.
Illustra Connect is a management tool designed to manage your network cameras on the LAN. It can:
- set the IP addresses
• show connection status - manage firmware upgrades
- bulk configuration
• help you find multiple network cameras
Refer to Configuration on page 48 for further information regarding using the Illustra Connect tool for configuring the cameras.
Procedure 28 Connecting to the camera using Illustra Connect
Note:
Illustra Connect can only discover devices on the same subnet as its host computer. Therefore, the camera and the computer being used to configure it must be on the same subnet.
Step Action
1 Using a computer which is connected to the same network and subnet, install the Illustra Connect software.
The Illustra Connect software and the Illustra Connect manual are available to download on www.illustracameras.com
2 When the installation is complete, run Illustra Connect.
It searches the network and displays all compliant devices.
3 Select the camera you want to configure, locating it by its unique MAC address.
4 Right-click the camera and select Launch Web GUI Configuration. The camera Web User Interface displays.
- End -
Procedure 29 Connecting to the camera using the static IP address
Step Action
1 The camera attempts to obtain an IP Address from the DHCP Server. When no DHCP Server is available the camera is assigned a Static IP address of 192.168.1.168.
2 Open Microsoft Internet Explorer and enter the URL of the camera as 192.168.1.168. The camera sign in page displays.
Note:
The computer you use to configure the camera must have an IP address on the same subnet.
- End -
Procedure 30 Logging on to the camera web user interface
Step Action
1 When you select the camera, the sign in page displays. Select your preferred language from the drop-down menu.
2 Enter the username in the Username text box. The default username is admin.
3 Enter the password in the Password text box. The default password is admin.
4 Select Log in.
5 The Live view page appears. This displays the current view of the camera.
Note:
At first login the user is prompted to change the default username and password.
- End -
Procedure 31 Enabling the correct video orientation for a wall mounted camera
Step Action
1 Log on to the camera web user interface.
2 Select Setup on the camera web user interface banner to display the setup menus.
3 Select the Picture Basic tab from the Basic Configuration menu.
4 Select the required Orientation setting:
- Mirror
- Flip
5 The video pane updates to display the new settings.
- End -
Configuration
The following sections explain the how you can configure Illustra Flex cameras using the Web User Interface.
Security Mode Profiles for First Time Connection
The Illustra Flex cameras have features that allow for operation in a Standard Security mode or in an Enhanced Security mode.
The Enhanced Security mode of operation is used to control changes to the camera communication protocols HTTP, HTTPS, FTP, and SMTP. When the camera is in Enhanced Security mode, you require a complex seven character Administrator password to make changes to these protocols.
Refer to Summary of Security Modes on page 49 for further information regarding the differences between Standard and Enhanced Security modes.
Accessing the Illustra Flex Series Camera Web User Interface
Use the following procedure to access the camera Web User Interface.
Procedure 32 Logging in to the Camera
Step Action
1 Refer to Network Connection on page 44 for details on how to connect the camera to your network or computer.
2 When you select the camera, the sign in page displays.
3 Select your preferred language from the drop-down menu. The default language is English.
4 Enter the default username and password when prompted - Username: admin, Password: admin.
5 Click Log in. The camera Web User Interface displays.
- The first time you access the camera, you are prompted to use either the Standard Security or Enhanced Security. If you are keeping Standard Security, best practice is to use the Change Password check box to immediately change the default password to one unique to your surveillance system.
6 Optional - If you select the Enhanced Security option, you are required and instructed to create a complex password.
Note: The password must meet the following requirements:
Be a minimum of seven characters long.
Have at least one character from at least three of the following character groups:
• Upper-case letters
- Lower-case letters
- Numeric characters
- Special characters
- End -
Summary of Security Modes
Standard Security:
- Changes to communication protocols are available to all users with appropriate privileges.
- Passwords complexity is set to require minimum of any 5 characters.
- Authentication method is set to basic by default.
ENHANCED SECURITY
- Unsecure Protocols are disabled by default until enabled by a user.
- When you select enhanced security you must change the default 'admin' username and password.
- Discovery protocols are disabled by default until enabled by a user.
- Changes in the protocols are only be available to a user with administrative privileges and require that user to reenter their password.
- Passwords for all accounts will meet the following password complexity requirements:
• Minimum characters: 8
- The password must have at least one character from a minimum of three of the following character groups:
a Upper case letters
b Lower case letters
c Numeric characters
d Special characters
e Changing protocols require an administrator to re-enter their password
- Authentication method is set to Digest by default.
Changing the Camera Web User Interface Language
Use the following procedure to change the language used in the camera Web User Interface.
Procedure 33 Change the Camera Web User Interface Language
Step Action
1 Open the camera sign in page. If you are already logged in to the Web User Interface, select Log Off to display the sign in page.
2 Select your preferred language from the drop-down menu:
- English
- Arabic
- Czech
- Danish
- German
- Spanish
- French
- Hungarian
- Italian
- Japanese
- Korean
• Dutch
- Polish
- Portuguese
- Swedish
- Turkish
- Chinese Simplified
• Chinese Traditional
- Russian
The default language is English.
3 Enter the Username.
4 Enter the Password.
5 Select Log in.
The camera web User Interface displays in the selected language.
- End -
Live menu
When you log in to the Illustra Web User Interface, the Live menu appears, as seen in Figure 64 on page 50.
When an admin user logs in for the first time the Live menu page displays, but after this each time you log in the Stream page on the Video menu displays.
Figure 64 Live menu page


Displaying the Live View Page
Display the live camera view page.
Procedure 34 Display Live View Page
Step Action
1 Select Live in the Web User Interface banner. The Live view page displays.
2 Select a video stream from Stream to view.
3 Select a percentage from Scale to change the display size of the video pane:
• 25%
- 50%
• 75%
• 100%
The default setting is 50%.
- End -
Accessing the Setup Menus from Live View
Setup menus within the Web User Interface are restricted by user account access levels. Refer to Appendix A: User Account Access on page 128 for details on the features which are available to each role.
Procedure 35 Access Setup Menus from Live View
Step Action
- On the Live menu, click the Setup tab.
Note: When an admin user logs in for the first time the Liven menu displays. After this, on each login the Stream page on the Video menu displays.
- End -
Quick Start Menu
When you select the Quick Start menu, the Basic Configuration Page displays, as shown in Figure 65 on page 52.
Note: When an admin user logs in for the first time the Basic Configuration page displays. After this, on each login the Video > Streams page displays.
Figure 65 Basic Configuration Menu

Basic Configuration
The Basic Configuration menu provides access to the most common features required when
setting up a camera for the first time and is only available to an ‘admin’ user. The following tabs are displayed:
- TCP/IP
• Video Stream Settings - Picture Basic
• Picture Additional - Date Time
- OSD
TCP/IP
Configure the IPv4 and IPv6 network settings on the camera.
Note: When you perform a factory reset or reboot the unit searches for the last known IP address. If this is not available it reverts to the default IP address of 192.168.1.168. This could result duplicate IP addresses. Refer to Quick Start Menu on page 51 for more information.
DHCP
On initial camera startup, and after a hardware factory reset, Dynamic Host Configuration Protocol (DHCP) is enabled by default and remains enabled until the camera receives either a DHCP address or is assigned a Static IP address.
Procedure 36 Enable DHCP
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the TCP/IP tab in the Basic Configuration menu.
3 Select the Enable DHCP check box to enable DHCP and disable manual settings.
4 Select Apply to save the settings.
The camera searches for a DHCP server. If one is found it connects to that server. If no connection is made to a DHCP server within two minutes, the camera goes to the default IP address 192.168.1.168, but continues to search for a DHCP address.
Note: If you assign the camera a Static IP address prior to DHCP being enabled, the camera first reboots for approximately 30 seconds and then remains accessible at its Static IP until it connects to a DHCP server.
- End -
Procedure 37 Disable DHCP
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the TCP/IP tab in the Basic Configuration menu.
3 Clear the Enable DHCP check box to disable DHCP and allow manual settings to be entered.
The default setting is 'Enabled'.
4 If Enable DHCP has been disabled:
a Enter the IPv4 Address in the IPv4 Address text box in the form xxx.xxx.xxx.xxx. The default setting is '192.168.1.168'
b Enter the Network Mask in the Network Mask text box xxx.xxx.xxx.xxx. The default setting is '255.255.255.0'
c Enter the Gateway IP address in Gateway text box xxx.xxx.xxx.xxx.
d Enter the Primary DNS Server in the Primary DNS Server text box xxx.xxx.xxx.xxx.
5 Select Apply to save the settings.
- End -
IPv4
Configure the IPv4 network settings for the camera.
Procedure 38 Configure the IPv4 Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the TCP/IP tab in the Basic Configuration menu.
3 Select the Enable DHCP check box to enable DHCP and disable manual settings.
OR
Clear Enable DHCP to disable DHCP and allow manual settings to be entered.
The default setting is 'Enabled'.
4 If Enable DHCP has been disabled:
a Enter the IPv4 Address in the IPv4 Address text box in the form xxx.xxx.xxx.xxx. The default setting is '192.168.1.168'
b Enter the Network Mask in the Network Mask text box xxx.xxx.xxx.xxx. The default setting is '255.255.255.0'
c Enter the Gateway IP address in Gateway text box xxx.xxx.xxx.xxx.
d Enter the Primary DNS Server in the Primary DNS Server text box xxx.xxx.xxx.xxx.
5 Select Apply to save the settings.
- End -
IPv6
Enable or disable IPv6 on the camera.
Procedure 39 Enable/Disable IPv6
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the TCP/IP tab in the Basic Configuration menu.
3 Select the IPv6 Enable check box to enable IPv6 on the camera.
OR
Clear the IPv6 Enable check box to disable IPv6 on the camera.
The default setting is 'Enabled'.
If IPv6 is enabled the Link Local and DHCP address display beside 'Current IPv6 Addresses' if available.
- End -
Video Stream Settings
You can configure three video streams on the camera: Stream 1, Stream 2, and Stream 3.
Configuring the Web Video Stream
Adjust the settings for each video stream.
Procedure 40 Configure the Video Stream settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Streams tab in the Basic Configuration menu.
3 Select either Stream 1, 2 or 3 from the Stream Number drop-down menu.
4 Select the required Codec from the drop-down list:
The default setting is 'H264'.
Note: When you select H264 or H264 IntelliZip you can set the Profile. If you do not select either of these options then continue at step 6 below.
5 Select the required Profile from the drop-down list:
- Main
- High
The default setting is 'Main'.
6 Select the required Resolution from the drop-down menu.
The resolutions available depend on the Image Source selected:
| Indoor and Outdoor Dome, Bullet, and Box Camera | ||
| Stream 1 Stream 2 Stream 3 | ||
| (2048x1536) QXGA 4:3 (1280x720) 720p 16:9 (640x360) nHD 16:9 | ||
| (1920x1080) 1080p 16:9 (1024x576) PAL+ 16:9 | (480x360) 480 4:3 | |
| (1664x936) 16:9 | (640x360) nHD 16:9 | (384x288) 4:3 |
| (1280x720) 720p 16:9 | (480x360) 480 4:3 | |
| (384x288) 4:3 | ||
resolutions
7 Use the slider bar to select the Frame Rate (ips).
The settings for all cameras are:
- Stream 1 - 1 - 60 ips, default 30. 60FPS is only available on Stream 1 with resolution 1920x1080 or lower.
- Stream 2 - 1 - 30 ips, default 15 ips. This stream is limited to 15 if Stream 1 is 60 ips.
- Stream 3 - 15 ips. This cannot be changed.
Note:FPS varies depending on other features - refer to the Flex Gen 2 Release Notes for further information.
8 If MJPEG has been selected, MJPEG Quality is enabled. Use the slider bar to select the MJPEG Quality.
The default setting is 50.
OR
9 If H264 has been selected in step 4, Rate Control is enabled. Select the required Rate Control by selecting the radio buttons:
• VBR (Variable Bit Rate)
• CBR (Constant Bit Rate)
• CVBR (Constrained Variable Bit Rate)
The default setting is 'CVBR'.
a If you select VBR, VBR Quality is enabled. Select the required VBR Quality from the drop-down menu. The default setting is High.
- Highest
• High - Medium
- Low
- Lowest
OR
b If you select CBR, CBR Bit Rate is enabled. Use the slider bar to select the CBR Bit Rate. The default setting is 1000.
OR
c If you select CVBR, Max Bit Rate is enabled. Use the slider bar to select the Max Bit Rate. The default setting is 8000.
Picture Basic
Adjust Picture Rotation, Focus / Zoom and Exposure displayed in the video pane.
Picture Rotation
Configure the orientation and corridor mode settings. Both settings are optional.
Procedure 41 Configure Orientation Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Basic tab from the Basic Configuration menu.
3 Select the required Orientation setting:
- Mirror
- Flip
Mirror and Flip settings are not selected by default. The video pane updates to display the new settings.
Note: When wall mounting the camera you should select Flip and Mirror to correct the lens orientation.
- End -
Focus / Zoom
You can configure the focus and zoom using the Web User Interface. You can use the plus and minus arrows to fine tune the image. The Zoom slider bar is used to manually zoom in and out to manually configure to picture. The table below describes the features supported by each camera.
Table 66 Lens features supported for the Indoor and Outdoor Dome, Bullet, and Box cam
| Indoor Dome | Outdoor Dome | Bullet | Box | |
| Mechanical Focus | X | |||
| Motorized Focus | X X X | |||
| Mechanical Zoom | X | |||
| Motorized Zoom | X X X | |||
| Lens Calibration | X X X | |||
| Lens Selection | X | |||
| Auto One Touch | X X X | XNOTE: Auto back focus |
Note: None of the options in Table 66 apply to the Compact Mini Dome as this has a fixed lens.
Procedure 42 Adjust Camera Focus / Zoom
| Step | Action |
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select the Picture Basic tab from the Basic Configuration menu. |
| 3 | Selectto start the video stream if it is not already active. |
| 4 | Use the plus and minus arrows to manually configure the focus and the slider bar to adjust zoom settings until the image is clear. The video pane updates to display the new settings. |
- End -
Procedure 43 Adjust Camera Focus using OneTouch Autofocus
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Basic tab from the Basic Configuration menu.
3 Select ▶ to start the video stream if it is not already active.
4 In the Focus/Zoom section, click the One Touch button. The camera refocuses to the zoom level selected for the image.
The video pane updates to display the new settings.
- End -
Exposure
Configure the exposure settings for the camera.
Procedure 44 Configure Exposure Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Settings tab from the Basic Configuration menu.
3 Select to start the video stream if it is not already active.
4 Select the Exposure Mode from the drop-down menu:
• P-Iris
- Manual
- Shutter Priority
Note: Settings available depend on the Exposure Mode configuration you choose.
5 Select the Exposure Method from the drop-down menu:
• Full Picture Weighted
- Upper
- Lower
- Center Weighted
- Spot
- Left
- Right
The default setting is center weighted.
6 Select the Min Exposure from the drop-down menu. The default setting is 1/10000s.
7 Select the Max Exposure from the drop-down menu. The default setting is 1/8s.
8 Select the Exposure Offset (F-Stops) from the drop-down menu. The default setting is 0.
9 Select the Max Gain from the drop-down menu. The default setting is 51db.
10 Select the Frequency radio button for either 50Hz or 60Hz. The default setting is 60Hz.
11 Select or clear the check box for Flickerless Mode. This feature is not selected by default.
- When you select Flickerless Mode, the minimum and maximum exposure times are locked to 1/100 and 1/50 respectively (PAL) or 1/120 and 1/60 respectively (NTSC). This applies to all cameras referenced in this guide.
- End -
Procedure 45 Restore Exposure Defaults
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Settings tab from the Basic Configuration menu.
3 Select to start the video stream if it is not already active.
4 Select Exposure Defaults to restore the default settings.
- End -
Picture Additional
Configure Wide Dynamic Range, Day Night Mode, and Picture Adjustments including Brightness, Contrast, White Balance, Saturation and Sharpness which displays in the video pane.
Wide Dynamic Range
Wide Dynamic Range (WDR) is a feature that supports the viewing of high contrast scenes that include both bright and low light areas in the same field of view (FOV).
WDR Level allows you to adjust the WDR level to favor a underexposed or overexposed image. By selecting the lower end of the control, the image is underexposed which provides more detail in areas of bright but less details in areas of darkness. Selecting the higher end of the control, the image is overexposed which provides more detail in the dark areas but less details in the bright areas.
A typical use for this feature would be viewing a scene with both indoor and outdoor lighting conditions simultaneously, for example, in a warehouse area with an open bay door.
Procedure 46 Disable/Enable Wide Dynamic Range (WDR)
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Additional tab from the Basic Configuration menu.
3 Select the required WDR from the drop-down list:
• WDR: Digital wide dynamic range, enhancing detail in darker areas
- True WDR: Two shutter wide dynamic range, to compensate for bright and dark areas in the scene.
- True WDR3x: Three shutter wide dynamic range, to compensate for bright and dark areas in the scene.
The default setting is OFF.
4 Select the WDR level from the drop-down list:
- Off
- Low
- Medium
• High
- End -
Day Night Mode
IR/DayNight Mode utilizes a series of specific camera functions to dramatically enhance low light performance.
When needed, the True TDN mechanism removes an IR Cut Filter (IRCF) from in front of the images allowing the camera to see in black and white (BW) and utilize additional near-infrared energy found in many lighting sources like halogen, moonlight, etc.
This, along with slowing down another function, the shutter speed, significantly improves low light performance rendering clear images where none could be viewed previously.
IR Illuminator
When the camera is in B/W mode it can utilize or see near-IR illumination; something the human eye cannot do. This can be extremely powerful when the dome is paired with 850\~950nm IR illuminators. With this combination a scene can be well lit with IR light that the dome can see but people cannot. This is great for areas where externally lighting is not allowed or there is a need for covert security.
Procedure 47 Enable / Disable IR Illuminator
This feature is not supported on the Indoor Dome or Box camera. Refer to product codes for feature support.
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Additional from the Basic Configuration menu.
3 Select the Enable IR Illuminator check box to enable IR Illuminator.
OR
Clear the Enable IR Illuminator check box to disable IR Illuminator.
The default setting is 'Enabled'.
- End -
Day Night Mode
The dome provides a black-and-white (B/W) mode to improve camera performance when the light level falls below certain thresholds. This allows clear images to be obtained under low-light conditions.
Procedure 48 Configure Day Night Mode
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Additional from the Basic Configuration menu.
3 Select a Day Night Mode setting from the drop-down menu:
- Forced Color - enable full-time color mode.
- Forced B&W - enable full-time black and white mode.
- Auto Low-camera will adjust between BW and Color depending on light levels.
-
Auto Mid - camera give a good balance of Color and BW depending on the scene.
-
Auto High - increases the chance of switching to BW mode as light levels drop.
- Manual - a slider bar will display, the user can adjust the setting to suit the environment.
The default setting is 'Auto Mid'.
- End -
Picture Adjustment
Adjust brightness, contrast and saturation of the image displayed on the video pane.
Procedure 49 Adjust the Brightness, Contrast and Saturation
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Additional tab from the Basic Configuration menu.
3 Select to start the video stream if it is not already active.
The video pane will display the current camera view.
4 Use the slider bars to adjust:
- Brightness
- Contrast
- Saturation
- Sharpness
- Hue
The values range from 0% to 100%. The video pane updates to display the new settings.
- End -
Procedure 50 Restore Picture Balance Defaults
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Settings tab from the Basic Configuration menu.
3 Select Defaults to restore the default settings.
The default values are:
- Brightness: 50%
- Contrast: 50%
- Saturation: 50%
- Sharpness: 50%
- Hue: 50%
- End -
White Balance
White balance, the ability to keep whites looking white, is normally compensated for automatically using the default Auto White Balance setting.
Manual White Balance is available when specific color temperature settings want to be set and preserved. This can be done using the red and blue slider adjustments set for optimal viewing.
Procedure 51 Configure Auto White Balance
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Additional tab from the Basic Configuration menu.
3 Select to start the video stream if it is not already active.
The video pane displays the current camera view.
4 Select the required White Balance from the drop-down menu:
- Auto Wide: Suitable for a wider than normal range of lighting conditions
• Auto Normal: Suitable for a normal range of lighting conditions - Manual: Adjustable red and blue balance
The default setting is 'Auto Normal'.
- End -
Procedure 52 Manually Select White Balance
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Additional tab from the Basic Configuration menu.
3 Select to start the video stream if it is not already active.
The video pane displays the current camera view.
4 Select Manual from the White Balance drop-down menu.
The Red and Blue slider bars display.
5 Use the slider bars to adjust the Red and Blue balance.
The live video pane updates to display the new settings.
The red and blue values range from 1% to 100%.
If you change the configuration to Manual, the slider bar reads the real-time setting of the FOV.
- End -
Lens Calibration
Use the lens calibration process to recover focus and zoom after motor stalling has occurred. Motor step stalling is rare, but it can occur during shipping or through mishandling of the camera. If the One Touch focus at Wide or Tele is not working through the zoom range, the camera requires lens
calibration. The lens calibration tool uses infinity focus curves to align the camera lens and correct problems focusing at Wide or Tele.
Lens calibration is automatic and you can run it from the Lens Calibration tab.
This feature applies only to the Illustra Flex 3MP Indoor Dome, Outdoor Dome, and Bullet cameras.
Procedure 53 Run a Lens Calibration
Step Action
1 Select Setup on the Web Interface Banner to display the setup menus.
2 Select Picture Settings from the Video menu.
3 Select the Lens Calibration tab.
4 Select Start Calibration and wait for the camera lens initialization to complete.
5 To confirm the success of the lens calibration, select the Picture Basic tab from the Picture Settings menu and verify that the image is in focus through the zoom range. Use the OneTouch button to automatically focus the area.
- End -
Lens Selection
You can select the lens on the Illustra Flex Box camera. The lens models supported appear on the Lens Selection tab of the Video menu.
Procedure 54 Perform a Lens Selection
Step Action
1 Select Setup on the Web Interface Banner to display the setup menus.
2 Select Picture Settings from the Video menu.
3 Select the Lens Selection tab.
4 In the Lens Model field, use the drop-down list to select the lens you installed.
5 When you change lenses, you are prompted to reboot the camera. All active sessions will be lost. Select OK to proceed with reboot.
- End -
Date / Time / OSD
Change the camera name, date and time and enable OSD.
Camera Name
The camera name displays on the Web User Interface banner and the on-screen display for the camera. This name also displays when using Illustra Connect or ONVIF.
Procedure 55 Changing the on screen camera text size
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the OSD tab in the Basic Configuration menu.
3 In the Text Size section, select Normal to display the text in a normal size.
OR
In the Text Size section, select Large to display the text in a larger size.
The default setting is 'Normal'.
- End -
Procedure 56 Change the Camera Name
Step Action
4 Select Setup on the Web User Interface banner.
5 Select the Date/Time/OSD tab in the Basic Configuration menu.
6 Enter the name of the camera in the Camera Friendly Name text box.
- End -
Date / Time
Set the date and time on the camera.
Procedure 57 Configuring the Date and Time
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Date/Time/OSD from the Basic Configuration menu.
3 Select the Time 24-hour check box to enable the 24-hour clock.
Or
Deselect the Time 24-hour check box to enable the 12-hour clock.
The default setting is '24-hour'.
4 Select the Date Display Format from the drop-down menu:
- DD/MM/YYYY
- MM/DD/YYYY
- YYYY/MM/DD
The default setting is 'YYYY/MM/DD'.
5 Select the Time Zone from the drop-down menu.
The default setting is ‘(GMT-05:00) Eastern Time (US & Canada)
6 Select the Set Time setting by selecting the radio buttons:
- Manually
- via NTP
The default setting is 'Manually'.
7 If you select Manually in step 5:
d Select the Date (DD/MM/YYYY) using the drop-down menus.
e Select the Time (HH:MM:SS) using the drop-down menus.
8 If you select via NTP in step 5:
a Enter the NTP Server Name in the text box.
- End -
On-Screen Display (OSD)
Within OSD you can set enable or disable camera name and time display.
Procedure 58 Display or Hide the Camera Name OSD
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the OSD tab in the Basic Configuration menu.
3 In the Camera Name section, select the Enable check box to display the camera name in the OSD.
OR
In the Camera Name section, clear the Enable check box to hide the camera name in the OSD.
The default setting is 'Disabled'.
- End -
Procedure 59 Display or Hide the Camera Time OSD
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the OSD tab in the Basic Configuration menu.
3 In the Date Time section, select the Enable check box to display the camera name in the OSD.
OR
In the Date Time section, clear the Enable check box to hide the camera name in the OSD. The default setting is 'Disabled'.
- End -
Procedure 60 Display or Hide the User Defined OSD
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the OSD tab in the Basic Configuration menu.
3 In the User Defined section, select the Enable check box to display the camera name in the OSD.
OR
In the User Defined section, clear the Enable check box to hide the camera name in the OSD.
The default setting is 'Disabled'.
4 Select a Location from the drop-down menu.
5 Enter a name in the Name field.
The OSD User Defined fields must comply with the following validation criteria:
• 0 - 24 characters
- Cannot begin or end with:
• . (dot)
- (hyphen)
- _ (underscore)
- \ (backslash)
- " (quotes)
- End -
Video Menu
When you select the Video menu, the Streams page displays, as seen in Figure 67 on page 66.
Figure 67 Video Menu
![Illustra From Type Security Products View: Live Setup Quick Start Video Streams Picture Settings Data/Time/OSO Privacy Zones Event and Actions Security Network System Edge Recording Video Stream Settings Stream Settings Stream Number 1 Codec H264 Profile Main Resolution (2048x1536) QXGA 4:3 Frame Rate (fps) [1-80] 30 GOP Length [1-150] 30 MJPEG Quality 50% Rate Control VBR CBR CVBR Quality High Bit Rate 1000 Max Bit Rate 8000 InteBZip Max GOP Max GOP [1-180] 150 Flex2-T10A171300000888 Help admin LOG OFF Flex](/content/2026/05/980036/images/fae137bac4aa194f9a8cafa17ca7da7cf6cd18588838433b77112a110b5568d3.jpg)
The Video Menu provides access to the following camera settings and functions:
- Streams
- Picture Settings
- Date / Time / OSD
- Privacy Zones
Streams
You can configure up to three independent video streams on the camera: Stream 1, Stream 2 and Stream 3.
Video displaying on the video pane reflects the settings configured in the stream selected from the drop-down menu, either Stream 1 or Stream 2 or Stream 3.
Note: The Web User Interface uses Stream 3.
Alarm Video
Edge Recording
Camera can directly record specific events (MD, DIO and Face detection) directly to SD card. User can chose either Stream 1, 2 or 3 to be recorded. When setting up motion detection on the camera, both streams can be used. Alarm Video is configured in the Edge Recording > Record Settings menu.
Integration with other Illustra API Clients
You can configure the 3 video streams through the Web User Interface, as detailed here, or through the Illustra API interface. Changes made to the streams through either method are applied and the video displays according to the configuration.
Opening the Web User Interface live video allows the stream to be shared with the Illustra API and will minimize the impact on camera resources.
Configuring the Video Stream
Adjust the settings for each video stream.
Procedure 61 Configure the Video Stream settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Streams tab in the Video menu.
3 Select Stream1, 2 or 3, from the Stream Number drop-down menu.
4 Select the required Codec from the drop-down list:
• H264
• H264 IntelliZip
• H265
• H265 IntelliZip
- MJPEG
The default setting is 'H264'.
Note: When you select H264 or H264 IntelliZip you can set the Profile. If you do not select either of these options then continue at step 6 below.
5 Select the required Profile from the drop-down list:
- Main
• High
The default setting is 'Main'.
6 Select the required Resolution from the drop-down menu.
The resolutions available depend on the model selected:
| Indoor and Outdoor Dome, Bullet, Box and Compact Mini Dome camera resolutions | ||
| Stream 1 Stream | 2 Stream 3 | |
| (2048x1536) QXGA 4:3 (1280x720) | 720p 16:9 | (640x360) nHD 16:9 |
| (1920x1080) 1080p 16:9 | (1024x576) PAL+ 16:9 | (480x360) 480 4:3 |
| (1664x936) 16:9 | (640x360) nHD 16:9 | (384x288) 4:3 |
| (1280x720) 720p 16:9 | (480x360) 480 4:3 | |
| (384x288) 4:3 | ||
7 Use the slider bar to select the Frame Rate (ips).
The settings for all cameras are:
- Stream 1 - 1 - 60 ips, default 30. 60FPS is only available on Stream 1 with resolution 1920x1080 or lower.
- Stream 2 - 1 - 30 ips, default 15 ips. This stream is limited to 15 if Stream 1 is 60 ips.
- Stream 3 - 15 ips. This cannot be changed.
8 If MJPEG has been selected, MJPEG Quality enables. Use the slider bar to select the MJPEG Quality.
The default setting is 50.
OR
9 If H264 has been selected in step 4, Rate Control will be enabled. Select the required Rate Control by selecting the radio buttons:
• VBR (Variable Bit Rate)
• CBR (Constant Bit Rate)
• CVBR (Constrained Variable Bit Rate)
The default setting is 'CVBR'.
a If VBR has been selected, VBR Quality is enabled. Select the required VBR Quality from the drop-down menu. The default setting is 'High'.
- Highest
• High - Medium
- Low
- Lowest
OR
b If CBR has been selected, CBR Bit Rate will be enabled. Use the slider bar to select the CBR Bit Rate. The default setting is 1000.
OR
c If you select CVBR, Max Bit Rate is enabled. Use the slider bar to select the Max Bit Rate. The default setting is 8000.
- End -
Procedure 62 Configuring IntelliZip Max GOP
This feature only applies to H264+ IntelliZip or H265+ IntelliZip coded.
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Streams tab in the Video menu.
3 Use the slider bar to select the Max GOP range. Range available is 1-180.
- End -
Picture Settings
Picture Basic
Adjust the Picture Rotation, Focus / Zoom, Exposure and White Balance settings.
Picture Rotation
Configure the orientation and corridor mode settings. Both settings are optional.
Procedure 63 Configure Orientation Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Basic tab from the Video menu.
3 Select the required Orientation setting:
- Mirror
- Flip
Mirror and Flip settings are not selected by default. The video pane updates to display the new settings.
Note: When wall mounting the camera you should select Flip to correct the lens orientation.
- End -
Focus/Zoom
The Focus is manually configured on initial setup. The One Touch button can be used to
automatically focus the area of view. The plus and minus arrows are used to manually fine tune the image. The Zoom slider bar is used to manually zoom in and out to manually configure to picture. The table below describes the features supported by each camera.
Table 68 Lens features supported for the Indoor and Outdoor Dome, Bullet, and Box cam
| Indoor Dome | Outdoor Dome | Bullet | Box | |
| Mechanical Focus | X | |||
| Motorized Focus | X | X | X | |
| Mechanical Zoom | X | |||
| Motorized Zoom | X | X | X | |
| Lens Calibration | X | X | X | |
| Lens Selection | X | |||
| Auto One Touch | X | X | X | XNOTE: Auto back focus |
Procedure 64 Adjust Camera Focus / Zoom
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Basic tab from the Basic Configuration menu.
3 Select to start the video stream if it is not already active.
4 Use the plus and minus arrows to manually configure the focus and the slider bar to adjust zoom settings until the image in clear. The video pane updates to display the new settings.
- End -
Procedure 65 Adjust Camera Focus using OneTouch Autofocus
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Basic tab from the Basic Configuration menu.
3 Select to start the video stream if it is not already active.
4 Select the One Touch button. The camera refocuses to the zoom level selected for the image. The video pane updates to display the new settings.
Exposure
Configure the exposure settings for the camera.
Procedure 66 Configure Exposure Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Settings tab from the Basic Configuration menu.
3 Select to start the video stream if it is not already active.
4 Select the Exposure Mode from the drop-down menu:
• P-Iris
- Manual
- Shutter Priority
5 Select the Exposure Method from the drop-down menu:
• Full Picture Weighted
- Upper
- Lower
- Center Weighted
- Spot
- Left
• Right
The default setting is Center Weighted.
6 Select the Min Exposure from the drop-down menu. The default setting is 1/10000s.
7 Select the Max Exposure from the drop-down menu. The default setting is 1/8s.
8 Select the Exposure Offset (F-Stops) from the drop-down menu. The default setting is 0.
9 Select the Max Gain from the drop-down menu. The default setting is 51db.
10 Select the Frequency radio button for either 50Hz or 60Hz. The default setting is 60Hz.
11 Select or clear the check box for Flickerless Mode. This feature is not selected by default.
- When you select Flickerless Mode, the minimum and maximum exposure times are locked to 1/100 and 1/50 respectively (PAL) or 1/120 and 1/60 respectively (NTSC). This applies to all cameras referenced in this guide.
- End -
Procedure 67 Restore Exposure Defaults
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Settings tab from the Basic Configuration menu.
3 Select to start the video stream if it is not already active.
4 Select Exposure Defaults to restore the default settings.
- End -
Picture Additional
Configure Wide Dynamic Range, Day Night Mode, Flicker Control and Picture Adjustments including Brightness, Contrast, White Balance, Saturation and Sharpness displayed in the video pane.
Wide Dynamic Range
Wide Dynamic Range (WDR) is a feature that allows viewing of high contrast scenes that include both bright and low light areas in the same field of view (FOV).
WDR Level allows you to adjust the WDR level to favor an underexposed or overexposed image. By selecting the lower end of the control, the image is underexposed which provides more detail in areas of bright but less details in areas of darkness. Selecting the higher end of the control, the image is overexposed which provides more detail in the dark areas but less details in the bright areas.
A typical use for this feature would be viewing a scene with both indoor and outdoor lighting conditions simultaneously, for example, in a warehouse area with an open bay door.
Procedure 68 Disable/Enable Wide Dynamic Range (WDR)
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Additional tab from the Picture Settings menu.
3 Select the required WDR from the drop-down list:
- WDR: Digital wide dynamic range, enhancing detail in darker areas
- True WDR: Two shutter wide dynamic range, to compensate for bright and dark areas in the scene.
- True WDR3x: Three shutter wide dynamic range, to compensate for bright and dark areas in the scene.
The default setting is OFF.
4 Use the required WDR Level from the drop-down list:
- Off
- Low
- Medium
• High
- End -
Day Night Mode
IR/DayNight Mode utilizes a series of specific camera functions to dramatically enhance low light performance.
When needed, the True TDN mechanism removes an IR Cut Filter (IRCF) from in front of the images allowing the camera to see in black and white (BW) and utilize additional near-infrared energy found in many lighting sources like halogen, moonlight, etc.
This, along with slowing down another function, the shutter speed, significantly improves low light performance rendering clear images where none could be viewed previously.
IR Illuminator
When the camera is in B/W mode it can utilize or "see" near-IR illumination; something the human eye cannot do. This can be extremely powerful when the dome is paired with 850\~950nm IR illuminators. With this combination a scene can be well lit with IR light that the dome can see but people cannot. This is great for areas where externally lighting is not allowed or there is a need for covert security.
Procedure 69 Enable / Disable IR Illuminator
The Indoor Dome or Box camera does not support this feature. Refer to product codes for feature support.
| Step | Action |
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select the Picture Additional from the Basic Configuration menu. |
| 3 | Select the Enable IR Illuminator check box to enable IR Illuminator.ORClear the Enable IR Illuminator check box to disable IR Illuminator. The default setting is ‘Disabled’. |
| - End - | |
Day Night Mode
The dome provides a black-and-white (B/W) mode to improve camera performance when the light level falls below certain thresholds. This allows clear images to be obtained under low-light conditions.
Procedure 70 Configure Day Night Mode
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Additional from the Basic Configuration menu.
3 Select a Day Night Mode setting from the drop-down menu:
- Forced Color - enable full-time color mode.
- Forced B&W - enable full-time black and white mode.
- Auto Low-camera will adjust between BW and Color depending on light levels.
- Auto Mid - camera give a good balance of Color and BW depending on the scene.
- Auto High - increases the chance of switching to BW mode as light levels drop.
- Manual - a slider bar displays, the user can adjust the setting to suit the environment.
The default setting is 'Auto Mid'.
Picture Adjustment
Adjust brightness, contrast, and saturation of the image displaying on the video pane.
Procedure 71 Adjust the Brightness, Contrast and Saturation
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Additional tab from the Basic Configuration menu.
3 Select to start the video stream if it is not already active.
The video pane displays the current camera view.
4 Use the slider bars to adjust:
- Brightness
- Contrast
- Saturation
- Sharpness
- Hue
The values range from 0% to 100%. The video pane updates to display the new settings.
- End -
Procedure 72 Restore Picture Balance Defaults
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Settings tab from the Basic Configuration menu.
3 Select Defaults to restore the default settings.
The default values are:
- Brightness: 50%
- Contrast: 50%
- Saturation: 50%
- Sharpness: 50%
- Hue: 50%
- End -
White Balance
White balance, the ability to keep whites looking white, is normally compensated for automatically via the default Auto White Balance setting.
Manual White Balance is available when specific color temperature settings want to be set and preserved. This can be done using the red and blue slider adjustments set for optimal viewing.
Procedure 73 Configure Auto White Balance
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Additional tab from the Basic Configuration menu.
3 Select to start the video stream if it is not already active.
The video pane displays the current camera view.
4 Select the required White Balance from the drop-down menu:
- Auto Wide: Suitable for a wider than normal range of lighting conditions
• Auto Normal: Suitable for a normal range of lighting conditions - Manual: Adjustable red and blue balance
The default setting is 'AutoNormal'.
- End -
Procedure 74 Manually Select White Balance
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Additional tab from the Basic Configuration menu.
3 Select to start the video stream if it is not already active.
The video pane displays the current camera view.
4 Select Manual from the White Balance drop-down menu.
The Red and Blue slider bars display.
5 Use the slider bars to adjust the Red and Blue balance.
The live video pane updates to display the new settings.
The red and blue values range from 1% to 100%.
If you change the configuration to Manual, the slider bar reads the real-time setting of the FOV.
- End -
Lens Calibration
Use the lens calibration process to recover focus and zoom after motor stalling has occurred. Motor step stalling is rare but it can occur during shipping or through mishandling of the camera. If the One Touch focus at Wide or Tele is not working through the zoom range, the camera requires lens calibration. The lens calibration tool uses infinity focus curves to align the camera lens and correct problems focusing at Wide or Tele.
You can run a lens calibration from the Lens Calibration tab.
This feature applies only to the Illustra Flex 3MP Indoor Dome, Outdoor Dome, and Bullet cameras.
Procedure 75 Run a Lens Calibration
Step Action
1 Select Setup on the Web Interface Banner to display the setup menus.
2 Select Picture Settings from the Video menu.
3 Select the Lens Calibration tab.
4 Select Start Calibration and wait for the camera lens initialization to complete.
5 To confirm the success of the lens calibration, select the Picture Basic tab from the Picture Settings menu and verify that the image is in focus through the zoom range.
Use the OneTouch button to automatically focus the area of view highlighted in the yellow box displayed in the video pane.
- End -
Lens Selection
You can select the lens on the Illustra Flex Box camera. The lens models supported appear on the Lens Selection tab of the Video menu..
Procedure 76 Perform a Lens Selection
Step Action
1 Select Setup on the Web Interface Banner to display the setup menus.
2 Select Picture Settings from the Video menu.
3 Select the Lens Selection tab.
4 In the Lens Model field, use the drop-down list to select the lens you installed.
5 When you change lenses, you are prompted to reboot the camera. All active sessions will be lost. Select OK to proceed with reboot.
- End -
Date / Time / OSD
Change the Camera Name, Date and Time and enable On-Screen Display (OSD).
Camera Name
The camera name will be displayed on the Web User Interface banner and the on-screen display for the camera. This name will also be displayed when using Illustra Connect or ONVIF.
Procedure 77 Changing the on screen camera text size
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the OSD tab in the Basic Configuration menu.
3 In the Text Size section, select Normal to display the text in a normal size. OR
In the Text Size section, select Large to display the text in a larger size.
The default setting is 'Normal'.
- End -
Procedure 78 Change the Camera Name
Step Action
4 Select Setup on the Web User Interface banner.
5 Select Date/Time/OSD from the Video menu.
6 Enter the name of the camera in the Camera Friendly Name text box.
- End -
Date / Time
Set the date and time on the camera.
Procedure 79 Configuring the Date and Time
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Date/Time/OSD from the Video menu.
3 Select the Time 24-hour check box to enable the 24-hour clock.
Or
Deselect the Time 24-hour check box to enable the 12-hour clock.
The default setting is '24-Hour'.
4 Select the Date Display Format from the drop-down menu:
- DD/MM/YYYY
- MM/DD/YYYY
- YYYY/MM/DD
The default setting is 'YYYY/MM/DD'.
5 Select the Time Zone from the drop-down menu.
The default setting is ‘(GMT-05:00) Eastern Time (US & Canada)
6 Select the Set Time setting by selecting the radio buttons:
- Manually
- via NTP
The default setting is 'Manually'.
7 If you select Manually in step 5:
d Select the Date (DD/MM/YYYY) using the drop-down menus.
e Select the Time (HH:MM:SS) using the drop-down menus.
8 If you select via NTP in step 5:
a Enter the NTP Server Name in the text box.
- End -
On-Screen Display (OSD)
Within OSD you can set enable or disable camera name and time display.
Procedure 80 Display or Hide the Camera Name
Step Action
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select the Date/Time/OSD tab in the Basic Configuration menu. |
| 3 | Select the Camera Name check box to display the camera name in the OSD.ORDeselect the Camera Name check box to hide the camera name in the OSD.The default setting is ‘Disabled’. |
- End -
Procedure 81 Display or Hide the Camera Time
Step Action
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select the Date/Time/OSD tab in the Basic Configuration menu. |
3 Select the Time check box to display the camera name in the OSD.
OR
Deselect the Time check box to hide the camera name in the OSD.
The default setting is 'Disabled'.
- End -
Procedure 82 Display or Hide the User Defined OSD
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the OSD tab in the Basic Configuration menu.
3 In the User Defined section, select the Enable check box to display the camera name in the OSD.
OR
In the User Defined section, clear the Enable check box to hide the camera name in the OSD.
The default setting is 'Disabled'.
4 Select a Location from the drop-down menu.
5 Enter a name in the Name field.
The OSD User Defined fields must comply with the following validation criteria:
• 0 - 24 characters
- Cannot begin or end with:
• . (dot)
- (hyphen)
- _ (underscore)
- \ (backslash)
• " (quotes)
- End -
Privacy Zones
Privacy Zones are “masked” sections of the camera’s viewing area. These masks prevent operators of the surveillance system who do not have access to the camera password from viewing these designated zones. Each zone has four sides, and the zones may overlap to form irregular shapes.
The apparent size of the Privacy Zone adjusts automatically as the zoom level is adjusted. Privacy Zones are useful for high security areas. For example, you might establish a privacy Zone around a safe's combination, but still view people approaching or opening the safe.
Up to 8 rectangular privacy zones can be used on the camera.
Defining a Privacy Zone
Create a privacy zone on the camera.
Procedure 83 Define a Privacy Zone
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Privacy Zones from the Video menu.
3 Select to start the video stream if it is not already active.
The video pane displays the current camera view.
4 Click on the edit pencil button. Click and drag on the camera picture to define an area for the privacy zone..
5 Release the mouse button.
The selected privacy area will turn yellow.
6 Select Add to save the current privacy zone.
7 To reselect an alternative area for the privacy zone select Cancel and repeat from step 4.
Note: When a new privacy zone is created it is automatically enabled.
- End -
Enabling or Disabling a Privacy Zone
Select a privacy zone to hide or display on the camera.
Procedure 84 Enable/Disable a Privacy Zone
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Privacy Zones from the Video menu.
The Privacy Zones tab displays.
3 Select to start the video stream if it is not already active.
4 The video pane displays the current camera view.
5 Select the corresponding Enabled check box to enable the privacy zone.
OR
Clear the corresponding Enabled check box to disable the privacy zone.
- End -
Deleting a Privacy Zone
Delete a privacy zone from the camera.
Procedure 85 Delete a Privacy Zone
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Privacy Zones from the Video menu.
The Privacy zones tab displays.
3 Select the corresponding Delete check box to mark the privacy zone for deletion.
Note: More than one privacy zone can be deleted at a time. You can also use the Select All check box.
4 Select Delete to delete the selected privacy zones.
5 You are prompted to confirm the deletion.
6 Select OK to confirm the deletion.
OR
Select Cancel.
- End -
Events and Actions Menu
When you select the Events and Actions menu the Event Settings page displays, as seen in Figure 69 on page 81.
Figure 69 Events and Actions Menu

The Event Menu provides access to the following camera settings and functions:
- Event Settings
- Event Actions
- Alarms I / O
• Analytics - Events Logs
Event Settings
Configure the SMTP, FTP and CIFS details required when setting Event Actions for analytic alerts.
SMTP
Configure the SMTP settings to allow e-mail alerts to be sent from the camera when an analytic alert is triggered.
Note: SMTP settings must be configured to enable email alerts when using analytics.
Procedure 86 Configure SMTP Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Event Settings from the Events and Actions menu.
3 Select the SMTP tab.
4 Select the Enable SMPT check box to enable SMTP.
Fields on the tab become available for entry of information.
OR
Clear the Enable SMPT check box to disable SMTP.
The default setting is 'Disabled'.
Note: When in Enhanced Security mode, enabling SMTP requires the admin account password.
5 Enter the IP Address of the mail server in the Mail Server text box.
6 Enter the server port in the Server Port text box.
The default setting is '25'.
7 Enter the from email address in the From Address text box.
8 Enter the email address to send email alerts to in the Send Email to text box.
9 Select the Use authentication to log on to server check box to allow authentication details to be entered.
OR
Clear the Use authentication to log on to server to disable authentication.
The default setting is 'Disabled'.
10 If 'Use authentication to log on to server' check box has been selected:
a Enter the username for the SMTP account in the Username text box.
b Enter the password for the SMTP account in the Password text box.
- End -
FTP
Configure the FTP settings for the FTP server. This is required to send video files from triggered analytic alerts. FTP must be configured to enable FTP video alerts when using analytics.
Note: You can configure FTP settings through the Network menu.
Procedure 87 Configure FTP Server Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Event Settings from the Events and Actions menu.
3 Select the FTP tab.
4 Select the Enable FTP check box to enable FTP.
OR
Clear the Enable FTP check box to disable FTP.
The default setting is 'Enabled'.
5 If required, select the Secure FTP checkbox.
The default setting is 'Disabled'.
Note: When in Enhanced Security mode, enabling FTP requires the admin account password.
6 Enter the IP address of the FTP Server in the FTP Server text box.
7 Enter the FTP username in the Username text box.
8 Enter the FTP password in the Password text box.
9 Enter the FTP upload path in the Upload Path text box.
Note:
Refer Test the FTP Settings on page 84 to confirm that the FTP settings are working as expected.
- End -
File Transfer Rate
You can limit the File Transfer Rate and assign a max transfer rate to manage the amount of FTP bandwidth used.
Procedure 88 Configure the FTP Transfer Rate
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Event Settings from the Events and Actions menu.
3 Select the FTP tab.
4 Select the Limit Transfer Rate check box to limited the FTP transfer rate.
OR
Deselect the Limit Tranfer Rate check box to disable limited FTP transfer.
The default setting is 'Enabled'.
5 Enter the Max Transfer Rate in the Max Transfer Rate (Kbps) textbox.
- End -
Test FTP Settings
Test the SMTP settings that have been configured in Procedure 7-4 Configure FTP Server Settings.
Procedure 89 Test the FTP Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Event Settings from the Events and Actions menu.
3 Select the FTP tab.
4 Select Test.
A sample text file is sent to the specified FTP destination to confirm that FTP settings are correct.
- End -
CIFS
The CIFS feature permits files generated from the camera such as alarm related video to be directed to network attached file storage through the Common Internet File System protocol. This supplements existing distribution methods such as FTP, SFTP and email.
Procedure 90 Configure CIFS Server Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Event Settings from the Events and Actions menu.
3 Select the CIFS tab.
4 Select the Enable check box to enable CIFS.
OR
Clear the Enable check box to disable CIFS.
The default setting is 'Enabled'.
5 Enter the network path in the Network Path text box.
6 Enter the domain name in the Domain Name in the text box.
7 Enter the username in the Username text box.
8 Enter the password h in the Password text box.
- End -
Event Actions
The camera can be commanded to carry out a specified operation when an analytic alert is triggered which are defined using event actions. Up to 5 event actions can be configured on the camera.
The event action can be used to configure any combination of the following actions:
- Record a clip to microSD Card.
- Send an external alarm via email that includes alarm detail, where to retrieve the AVI video file and one JPEG picture of the event if recording MJPEG to microSD Card. If MJPEG is not being recorded on microSD Card, then no JPEG picture is sent.
- Send an AVI video file to a pre-configured external FTP or CIFS server. The video file contains pre and post alarm video buffer.
- Trigger alarm out.
A microSD Card must be inserted to send an SMTP email, video files and images from triggered analytic alerts.
Creating an Event Action
Configure an event action which can be triggered by an analytic alert.
Procedure 91 Create an Event Action
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Event Actions from the Events and Actions menu.
3 Select an entry on the event actions list and enter an event action name in the Name text box.
4 Select the Output check box to enable an alarm output.
5 Select the Record check box to enable the Record Settings.
6 Select the Email check box to send an e-mail to the email address configured in the Configure SMTP Settings procedure.
7 Select the FTP check box to send a video file to the FTP details configured in the Configure FTP Server Settings procedure.
8 Select the CIFS check box to send a video file to the SFTP details configured in the Configure CIFS Server Settings procedure.
Note:
- If you select Record, the AVI clip is saved to the microSD card and it has to be removed from the camera to view the video file.
- AVI clips can only be sent through FTP if a microSD card has been installed and FTP and CIFS has been selected.
- The selected pre and post event duration buffer is included in any video clips sent through FTP and CIFS.
- End -
Editing a Event Action
Modify the details of an existing event action.
Procedure 92 Edit an Event Action
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Event Actions from the Events and Actions menu.
3 Select an entry on the event actions list, you can edit the following:
- Name
- Output - Enable/Disable
- Record - Enable/Disable
- Email - Enable/Disable
- FTP - Enable/Disable
• CIFS - Enable/Disable
• Audio Playback - select the required audio clip
- End -
Alarm I / O
Note: This section does not apply to the Compact Min Dome.
The cameras provide one alarm input. By connecting alarm devices, such as smoke alarms, twilight sensors, or motion sensors to these inputs you can enhance the usability of your video surveillance system.
For 15 seconds after being triggered, any additional individual input changes on that alarm source are logged and do not generate any other action. This is to reduce the effect that any oscillating alarm source, such as if a door is simply vibrating in the wind, causing a series of alarms to be generated.
Input alarms are triggered upon change of state. Either from opened to closed or from closed to open. The camera reports the current state of each input alarms (open or closed) as well as an active or inactive status in the alarm configuration page. Active alarms are also be visible in the current faults page.
The triggering of any input alarm affects scheduled tasks and delay them until at least 30 seconds has passed since the last digital alarm input was triggered.
Alarm Actions
Upon triggering each alarm input can be configured to trigger a faulty action:
- Activate the digital output contact. This stays active until the alarm is acknowledged and cleared by an operator.
- Send an external alarm WS-Event that includes alarm details
- Send an external alarm through email that includes alarm detail, where to retrieve the AVI video file and one JPEG picture of the event if recording MJPEG to local storage. If MJPEG is not being recorded on local storage, then no JPEG picture is sent.
- Send an audio file through the unit. If a speaker has been connected to the audio output on the unit the file can be played as the alarm is triggered.
- Send an AVI video file to a pre-configured external FTP server. The video file contains pre and post alarm video buffer and audio if enabled and supported, as outlined above.
Note:
- An active internal alarm only resets when the input state changes to "normal." A manual reset is not available.
- A microSD Card must be inserted to send an SMTP email, video files, audio and images from triggered alarms.
Procedure 93 Configure an Alarm
Step Action
1 Select Alarm I/O from the Event and Actions menu.
2 Enter the alarm name in the Name text box.
3 Select the Enabled check box to enable the alarm.
OR
Clear the Enabled check box to disable to alarm.
4 Select when the alarm is required to be activated from the Normal drop-down menu. i.e. when the dry contact is open or closed.
5 Select the required configured fault action from the Action drop down menu.
- End -
Procedure 94 Enable/Disable an Alarm
Step Action
1 Select Alarm I/O from the Event and Actions menu.
2 Select the Enabled check box to enable the corresponding alarm.
OR
Clear the Enabled check box to disable the corresponding alarm.
- End -
Enable or Disable Alarm Output
Alarm Output allows the alarm to activate a digital output as an action. For example, this digital output could be linked to an electrical device, i.e. a security light or siren.
Procedure 95 Enable/Disable Alarm Output
Step Action
1 Select Alarm I/O from the Event and Actions menu.
2 Select the Output check box to enable alarm output.
OR
Clear the Output check box to disable alarm output.
- End -
Procedure 96 Clearing Alarm Output
Step Action
1 Select Alarm I/O from the Event and Actions menu.
2 Under Alarm Output, select the Apply button to Clear Active Output.
The Alarm Output is cleared.
- End -
Analytics
Analytics is a feature which detects and tracks objects in video. Analytics supported are Region of Interest, Motion Detection, and Blur Detection.
Region of Interest (ROI)
A region of interest is a defined area of the camera view which considered to be higher priority than areas of non-interest. For example, in secure environments, areas of potential activity could be a specific door or window. They are specified by drawing a rectangular overlay on the video stream. The overlay is highlighted in green and an OSD is displayed outlining the size % for the x and y axis Up to five regions of interest can be configured, all of which can be enabled / disabled.
Procedure 97 Configure a Region of Interest
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Analytics from the Events and Actions menu.
The ROI tab displays.
3 Use the drawing tools to draw the region of interest overlay on the video stream.
4 Enter the name of the region of interest in the Name text box.
5 Select the Enabled check box to enable the region of interest.
OR
Clear the Enabled check box to disable the region of interest.
6 Click Add. The region of interest is configured.
- End -
Procedure 98 Delete a Region of Interest
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Analytics from the Events and Actions menu.
The ROI tab is displays.

3 Select to delete the corresponding region of interest.
- End -
Motion Detection
Motion detection enables you to define a region of interest in the camera's field of view which can be used to trigger an Event Action. Multiple areas of interest can be selected in the field of view but only one Event Action may be triggered.
Motion Detection Best Practices
To ensure you get the highest quality results when using Motion Detection on the camera it is recommended that you adhere to the following:
- An object exhibiting motion needs to be at least 8x8 pixels in size to be detected.
- The color of the object (in gray scale) should be approximately 10 - 15% different than the background.
- Exclude the Time Stamp region from motion detection, because the time stamp changes constantly and could register as motion.
- Try not to point cameras into sunlight, because high brightness prevents detection of movement of bright objects such as a person with a white shirt.
- Avoid areas with persistent motion, such as trees, blinking lights, or spinning signs, by using an appropriate region of interest.
Motion Detection Configuration Pane
The regions of interest within the camera's field of view are defined using the Motion Detection Configuration Pane. The regions of interest are set by drawing/highlighting an area on the pane. This is done by using the drawing tools on the Motion Detection Configuration Pane.
Creating a Motion Detection Alert
Create a motion detection alert on the camera.
The Motion Detection Alert feature supports up to three profiles in a Field of View (FOV). You can configure each profile with an individual sensitivity level and an event action.
Note:
1 If the motion detection video stream is changed after the region of interest has been drawn it is necessary to re-draw a new region.
2 If the stream settings are modified the motion detection is disabled and it is necessary to enable motion detection again if required.
3 Motion detection can only be enabled on a video stream that uses H.264 with a resolution on 1920x1440 or lower.
Procedure 99 Create a Motion Detection Alert
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Analytics from the Events and Actions menu.
3 Select the Enable motion detection check box to enable Motion Detection on the camera. OR
Clear the Enable motion detection check box to disable Motion Detection on the camera.
4 Select the zone for detection in the Motion zone drop-down list.
5 Select the Enable motion zone check box to enable the zone for motion detection.
6 Select Edit in the Region configuration field.
7 Use the drawing tools on the Motion Detection Configuration Pane to draw the region of interest on the pane. Multiple selections can be made.
8 Select the sensitivity from the Sensitivity drop-down menu:
- Highest
- High
- Medium
- Low
- Lowest
9 Select the fault action from the Action drop-down menu.
This fault action activates when motion is detected in the selected region of interest.
Refer to the Create a Fault Action procedure if a fault action has not yet been defined.
10 Select Apply to save the changes.
- End -
Enable or Disable a Motion Detection Alert
Motion detection can be turned on and turned off when required.
Procedure 100 Enable or Disable a Motion Detection Alert
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Analytics from the Events and Actions menu.
3 Select the Motion Detection tab.
The Motion Detection Configuration pane displays.
4 Select the Enable motion detection checkbox to enable Motion Detection on the camera.
OR
Clear the Enable motion detection checkbox to disable Motion Detection on the camera.
5 Select Apply to save.
- End -
Blur Detection
The camera generates an alarm and then takes the action you specified during configuration when the Blur Detection feature is enabled and the camera detects incidents that make the video image blur, such as: redirection, blocking, or defocusing.
When you enable Blur detection, it has a polling period of roughly 1 minute.
A Blur Detection start fault is raised when blur has been detected at 60 successive polling periods of 1 second (up to 1 minute).
Event Logs
Event Log
When events are triggered the resulting alarms are displayed in the Event Log with the following information:
• No. - details the event index.
- Event - this is listed as 'MotionDetected'.
- Date created - the time and date when the motion detection was triggered.
- Component - internal software component that raised the fault for a motion detection alert. This is listed as ANALYTICS.
- Severity - indicates how serious the fault is. Motion detection alerts list as 'Waming'.
- Detail - extra information that supplements the motion detection alert.
- Delete - remove the motion detection alert notification from the fault table.
Procedure 101 Display Event Log
| Step | Action |
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select Event Logs from the Events and Actions menu. The Event Log tab displays. Triggered motion detection alerts display. |
| - End - | |
Procedure 102 Delete Current Events
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select Event Logs from the Event and Actions menu. The Event Logtab displays. |
| 3 | Select the corresponding Delete check box to mark the motion detection alert for deletion.ORClear the corresponding Delete check box to keep the motion detection alert. |
| Note:You can select the Select All check box to mark all motion detection alerts displayed in the list for deletion. |
4 Select Delete to delete the selected motion detection alerts. You are prompted to confirm the deletion.
5 Select OK to confirm the deletion.
OR
Select Cancel.
- End -
Fault Log
Any system or environmental faults experienced by the camera are displayed in the Fault Log with the following:
- # - details the fault index.
- Fault - a description of the fault.
- Date created - the time and date when the fault occurred.
- Component - internal software component that raised the fault.
- Severity - indicates how serious the fault is. The following are supported, in increasing order of severity, Clear, Warning, Critical and Error.
- Detail - extra information that supplements the fault description.
- Delete -remove the fault from the fault table.
System Faults
The following system faults may be raised:
- DiskUsage(Warning) - this warning is raised when the disk utilisation rises above the threshold value “threshold2” held in SYSM.conf. Once an alarm is generated and the disk utilization decreases 1% below the threshold value, the fault is then automatically cleared. The default threshold value is 80%.
Environmental Monitor (ENVM) Component
The following environmental faults can be raised by the ENVM (Environmental Monitor) component:
- TemperatureTooHigh (Warning) - this fault is raised when the internal temperature of the enclosure is equal to or exceeds the value MAX_TEMPERATURE held in ENVM.conf. Once an alarm is generated and the temperature drops to a level 1 degree below the MAX_TEMPERATURE value the fault is then automatically cleared. This is to avoid transient changes in temperature around the threshold.
- TemperatureTooLow (Warning) - a fault is raised when the internal temperature of the enclosure is equal to or is below the value MIN_TEMPERATURE held in ENVM.conf. Once an alarm is generated and the temperature drops to a level 1 degree above the MIN_TEMPERATURE value the fault is then automatically cleared. This is to avoid transient changes in temperature around the threshold.
Procedure 103 Display Current Faults
Step Action
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select Event Logs from the Event and Actions menu. |
| 3 | Select the Fault Log tab. |
- End -
Procedure 104 Delete Current Faults
Step Action
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select Event Logs from the Events and Actions menu. |
| 3 | Select the Fault Log tab. |
4 Select the corresponding Delete check box to mark the fault for deletion.
OR
Clear the corresponding Delete check box to keep the fault.
Note: You can select the Select All check box to mark all faults displayed in the list for deletion.
5 Select Delete to delete the selected faults.
You are prompted to confirm the deletion.
6 Select OK to confirm the deletion.
OR
Select Cancel.
- End -
Security
When you select the Security menu, the Security Status page appears, as seen in Figure 70 on page 93.
Figure 70 Security menu

The Event Menu provides access to the following camera settings and functions:
- Security Status
- Users
- HTTP/HTTPS
-
IEEE 802.1x
-
Firewall
- Remote Access
- Session Timeout
Security Status
This section explains how to configure security features for the camera and modify the communication protocols that are used.
Note: Any changes in the Security section, either changes to the Security Mode or to an individual protocol, are logged in the Security Log.
Enhanced Security
When you first log in to the Web User Interface, an overlay over the Live menu tab appears prompting you to choose either Standard or Enhanced Security mode. For more information regarding the requirements for Enhanced Security mode, refer to Summary of Security Modes on page 49.
Admin users can change the Security Mode of the camera from Standard Security to Enhanced Security.
Procedure 105 Enable Enhanced Security
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Security Status from the Security menu.
3 Select the Security Overview tab.
4 Check the Enable Enhanced Security check box to enable enhanced security.
A prompt appears asking you for your current password and the new password for the Enchanced Security feature. Your password must adhere to the minimum requirements for an Enhanced Security password as seen below.
OR
Clear the Enable Enhanced Security check box to disable enhanced security.
Enhanced Security is disabled by default.
The Security Warning dialog appears.
5 Enter the current password in the Current Password text box.
6 Enter the new password in the New Password text box.
The password for enhanced security must meet the following requirements:
- Be a minimum of eight characters long
- Have at least one character from at least three of the following character groups:
Upper-case letters
Lower-case letters
Numeric characters
Special characters
7 Re-enter the new password in the Confirm Password text box.
8 Click Apply.
Note: Any changes to the Security Mode are logged in the Security Log.
- End -
Procedure 106 Disable Enhanced Security Mode
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Security Status from the Security menu.
3 Select the Security Overview tab.
Note: When in Enhanced Security mode, changing the security mode requires the admin account password.
4 Click Apply.
Note: Any changes to the Security mode are logged in the Security Log.
- End -
Security Status
This section summarizes the communication protocols that are used and their status. The following communication protocols can be enabled: HTTP, FTP, CIFS, Dyn DNS, SMTP, HTTPS, SNMP V1/2, SNMP V3, uPNP, and SFTP.
Security Overview
Procedure 107 Enable/Disable Communication Protocols
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Security Status from the Security menu.
3 Select the Security Overview tab.
4 Select or clear the Protocols check box to enable or disable that protocol.
5 Click Apply to save your settings.
Note:
When in Enhanced Security, enabling/disabling individual protocols requires the admin account password.
Any changes to individual protocol settings are logged in the Security Log.
Security Log
The security log records any changes made to the security mode or to an individual protocol.
Procedure 108 Display Security Log
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Security Status from the Security menu.
3 Select the Security Log tab.
4 Select Refresh to refresh the log for the most up-to-date information.
- End -
Procedure 109 Filter the Security Log
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Security Status from the Security menu.
3 Select the Security Log tab.
4 Enter the number of lines of the log file you would like to view in the Lines (from the end of the log file) text box.
5 Enter the word or phrase that you would like to search for in the Filter (only lines containing text) text box.
6 Select Refresh to refresh the log for the most up-to-date information that meets the filter parameters.
7 Select Clear to empty the log of its current entries. You will be required to enter your password to do this.
- End -
Users
In this section you are able to add a user, change a user password and a delete user account. There are three levels of access: admin, operator and user.
Refer to Appendix A: User Account Access on page 128 for details on the features which are available to each role.
Note: The default Username is admin and the default Password is admin. To maintain security the password on the admin account should be changed.
View Current User Accounts
View a list of the current user accounts assigned to the camera.
Procedure 110 View User Accounts
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Users from the Security menu.
The current user accounts assigned to the camera display.
- End -
Add User
Add a new user account to allow access to the camera.
Procedure 111 Add a User
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Users from the Security menu.
3 Select the Add User tab.
4 Enter a User Name in the Name text box.
The username must start with a letter and can be followed by any alphanumeric values (a-z, A-Z, 0-9) and the following special characters, underscore(_, dash(-), or dot(.)
5 Select a Role:
- admin
- operator
- user
Refer to Appendix A: User Account Access for details on the features which are available to each role.
6 Enter a password in the Password text box.
The password for Standard Security must start with an alphanumeric character and is case sensitive, it can contain alphanumeric characters with a length of between 5 and 32 characters.
The password for enhanced security must meet the following requirements:
- Be a minimum of seven characters long.
- Have at least one character from at least three of the following character groups:
• Upper-case letters - Lower-case letters
- Numeric characters
- Special characters
7 Enter the same password in the Confirm Password text box.
8 Select Apply to save the settings.
The new user account appears in the Users list on the Users tab.
- End -
Changing the User Accounts Password
Change the password of an existing user account.
Procedure 112 Change User Password
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Users from the Security menu.
3 Select the Change Password tab.
4 Select the user account from the Name drop-down menu.
5 Enter the current password for the user account in the Current Password text box.
6 Enter the new password for the user account in the New Password text box.
The password is case sensitive and can contain alphanumeric characters with a length of between 5 and 32 characters.
7 Enter the same new password in the Confirm New Password text box.
8 Select Apply to save the settings.
- End -
Delete a User Account
Delete a user account from the camera.
Note: The default 'admin' account cannot be deleted.
Procedure 113 Delete a User Account
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Users from the Security menu.
The Users tab displays.
3 Select to delete the corresponding user account.
You will be prompted to confirm the deletion.
4 Select OK to delete.
OR
5 Select Cancel.
- End -
HTTP / HTTPS
User can select the option to use HTTP, HTTPS or both. The camera automatically creates an SSL certificate file to use for HTTPS. It is possible to upload a custom SSL certificate if validation is required.
Procedure 114 Specify HTTP Method
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select HTTP/HTTPS from the Security menu.
3 Select the HTTP Method using the radio buttons
- HTTP
- HTTPS
- Both
- End -
Procedure 115 Add a HTTPS Certificate
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select HTTP/HTTPS from the Security menu.
3 Select Browse to navigate to the certificate location.
The Choose file dialog displays.
4 Navigate to the location where the HTTPS certificate has been saved.
Select the file and select Open.
Note: The certificate needs to match the camera 'host name'.
5 Select Upload.
You will be prompted to confirm that you would like to upload the HTTPS certificate.
6 Select OK to confirm the upload.
OR
Select Cancel.
- End -
Delete a HTTPS Certificate
If you delete the existing certificate it will be replaced by a temporary substitute. The current browser session will be lost and you will be required to log back in to the camera Web User Interface.
Procedure 116 Delete a HTTPS Certificate
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select HTTP/HTTPS from the Security menu.
3 Select Delete.
The camera displays a “Restarting HTTPS Service” page with a progress bar showing the deletion progress.
4 When complete, the camera returns to the log in page.
- End -
IEEE 802.1x
The IEEE 802.1x security feature provides port based network access control i.e. securing corporate networks from the attachment of unauthorized devices.
Authentication is carried out through use of the Extensible Authentication Protocol or EAP. Both PEAP and TLS methods are supported.
Procedure 117 Configure IEEE 802.1x Security
| Step | Action |
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select IEEE 802.1x from the Security menu.The EAP Settings tab displays. |
| 3 | Select the Enable IEEE802.1x check box to enable IEEE802.1x security.OR |
| 4 | Clear the Enable IEEE802.1x check box to disable IEEE802.1x security. |
| 5 | Select the EAPOL Version from the drop-down menu. |
| 6 | Select the EAP Method using the radio buttons. |
| 7 | Enter the EAP identity name in the EAP Identify textbox. |
| 8 | Select Upload to navigate to the CA Certificate location. The Choose file dialog displays. |
| 9 | Navigate to the location where the certificate has been saved. Select the file and select Open. |
| 10 | Select Upload. The upload process starts. |
| 11 | If PEAP is selected:a Enter the required PEAP Password.ORIf TLS is selected -a Select Upload to navigate to the Client Certificate location.The Choose file dialog will be displayed.b Navigate to the location where the certificate has been saved.c Select the file and select Open.d Select Upload. The upload process starts.e Enter the required Private Key Password. |
- End -
Firewall
Configure the Basic Filtering and Address Filtering for the firewall.
Basic Filtering
Enable or disable basic filtering for the camera this includes:
• ICMP (Internet Control Message Protocol) Blocking
• RP (Reverse Path) Filtering
• SYN Cookie Verification.
Procedure 118 Enable/Disable Basic Filtering
| Step | Action |
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select Firewall from the Security menu.The Basic Filtering tab displays. |
| 3 | Select the ICMP Blocking check box to enable ICMP blocking.ORClear the ICMP Blocking check box to disable ICMP blocking. The default setting is ‘Disabled’. |
| 4 | Select the RP Filtering check box to enable the RP filtering.ORDeselect the RP Filtering check box to disable.The default setting is ‘Disabled’. |
| 5 | Select SYN Cookie Certification check box to enable SYN cookie certification.ORDeselect the SYN Cookie Certification check box to disable.The default setting is ‘Disabled’. |
- End -
Address Filtering
Configure the IP or MAC addresses which are denied access to the camera.
Procedure 119 Enable/Disable and configure Address Filtering
| Step | Action |
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select Firewall from the Security menu. |
| 3 | Select the Address Filtering tab. |
| 4 | Select Off to disable address filtering completely.ORSelect Allow to allow address filtering for specified addressesORSelect Deny to deny address filtering for specific addresses.The default setting is ‘Off’. |
| 5 | If address filtering has been set to Allow or Deny: |
a Enter an IP or MAC Address to allow / deny in the IP or MAC Address text box in the following format xxx.xxx.xxx.xxx.
Note: CIDR (Classless Inter-Domain Routing) is supported when using address filtering. If using a CIDR address use the following format xxx.xxx.xxx.xxx/xx.
b Select Add.
6 Select Apply to save the settings.
- End -
Editing an Address Filter
Edit an existing address filter.
Procedure 120 Edit an Address Filter
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Firewall from the Security menu.
3 Select the Address Filtering tab.
4 Edit the IP or MAC Address in the IP or MAC Address text box.
5 Select Add to save the changes.
- End -
Deleting an Address Filter
Delete an existing address filter.
Procedure 121 Delete an Address Filter
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Firewall from the Security menu.
3 Select the Address Filtering tab.
4 Select to delete the corresponding address filter.
- End -
Remote Access
SSH Enable
Enables Secure Shell access into the camera, if remote access is permitted by the camera network. This will also enable Tyco Security Products Level 3 Technical Support to diagnose any problems on the camera.
Note: It is recommended to keep SSH Enable disabled. This function should only be enabled this when it is requested by Tyco Security Products Level 3 Technical Support.
Procedure 122 Configure SSH
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Remote Access from the Security menu.
The Remote Access tab displays.
3 Select the SSH Enable check box to enable SSH.
OR
Deselect SSH Enable check box to disable SSH.
The default setting is 'Disabled'.
- End -
ONVIF
The Web User Interface allows ONVIF functionality to be managed at a high level. ONVIF Discovery Mode and User Authentication can be enabled or disabled.
- ONVIF Discovery Mode allows enabling or disabling discovery of the camera via ONVIF.
- ONVIF User Authentication allows the camera to accept ONVIF commands from all users or only authenticated users. Enabling User Authentication ensures the camera will only execute commands from authenticated users.
The separation of Discovery Mode and User Authentication allows the camera to be set up in a configuration that suits requirements for the network and users. The preferred discovery method for the camera is Illustra Connect, and this utilizes ONVIF discovery. It is therefore recommended that ONVIF Discovery Mode is always enabled.
ONVIF Discovery Mode
Enable or disable ONVIF discovery on the camera.
Procedure 123 Enable/Disable ONVIF Discovery Mode
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Remote Access from the Security menu.
The Remote Access tab displays.
3 Select the ONVIF Discovery Mode check box to enable ONVIF Discovery Mode.
OR
Deselect ONVIF Discovery Mode check box to disable ONVIF Discovery Mode.
The default setting is 'Enabled'.
- End -
ONVIF User Authentication
To utilize ONVIF User Authentication, there must be at least one admin level user in the ONVIF service.
Note: When in Enhanced Security mode, editing ONVIF User Authentication requires the admin account password.
Procedure 124 Enable/Disable ONVIF User Authentication
| Step | Action |
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select Remote Access from the Security menu.The Remote Access tab displays. |
| 3 | Select the ONVIF User Authentication check box to enable ONVIF User Authentication.ORDeselect ONVIF User Authentication check box to disable ONVIF User Authentication.The default setting is ‘Enabled’. |
- End -
Video over HTTP
Enable or disable video or steam metadata over HTTP on the camera.
Procedure 125 Enable/Disable Video over HTTP
| Step | Action |
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select Remote Access from the Security menu.The Remote Access tab displays. |
| 3 | Select the Video over HTTP check box to enable Video over HTTP.ORDeselect Video over HTTPcheck box to disable Video over HTTP.The default setting is ‘Enabled’. |
| - End - | |
UPnP Discovery
Enable or disable UPnP Discovery on the camera.
Procedure 126 Enable/Disable UPnP Discovery
| Step | Action |
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Remote Access from the Security menu.
The Remote Access tab displays.
3 Select the UPnP Discovery check box to enable UPnP Discovery.
OR
Deselect UPnP Discoverycheck box to disable UPnP Discovery.
The default setting is 'Enabled'.
- End -
ExacqVision Server Audio
Enable or disable audio ports used for ExacqVision bidirectional audio integration.
Procedure 127 Enable/Disable EXACQ Audio
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Remote Access from the Security menu.
The Remote Access tab displays.
3 Select the EXACQ Audio check box to enable EXACQ Audio.
OR
Deselect EXACQ Audio check box to disable EXACQ Audio.
The default setting is 'Enabled'.
- End -
Session Timeout
Session timeout specifies the number of minutes that a web session can remain idle before it is automatically terminated.
Procedure 128 Set a Session Timeout time
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Session Timeout from the Security menu. The Session Timeout tab displays.
3 Use the slider bar to select the Session Timeout (mins). The default setting is 15 minutes.
- End -
Network Menu
When you select the Network menu, the TCP/IP page displays, as seen in Figure 71 on page 106.
Figure 71 Network Menu
![Illustra From Tyzo Security Products View Live Setup Stream 3 Quick Start Video Event and Actions Security Network TCP/IP Multicast FTP SMTP SIMP CIFS Dynamic DNS System Edge Recording Multicast Stream Settings Stream Number 1 URL Disabled Video Address 0.0.0.0 Port [0-65534] 0 Time to line [1-255] 3 Flex2-T10A171300000888 admin Help LOG OFF Flex](/content/2026/05/980036/images/d841270392d8079c4a72c6835d5fd9419f9fc197bd1e36446c12ab6cc7092b3b.jpg)
The Network Menu provides access to the following camera settings and functions:
- TCP/IP
- FTP
- SMTP
• SNTP
• CIFS - Dynamic DNS
TCP/IP
Configure the IPv4 and IPv6 settings on the camera.
IPv4
Configure the IPv4 settings for the camera.
Note: When you perform a factory reset or reboot the unit searches for the last known IP address. If this is not available it reverts to the default IP address of 192.168.1.168. This could result duplicate IP addresses. Refer to Network Menu on page 106 for more information.
Procedure 129 Configure the IPv4 Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select TCP/IP from the Network menu.
3 Select the Enable DHCP check box to enable DHCP and disable manual settings. OR
Deselect Enable DHCP to disable DHCP and allow manual settings to be entered.
The default setting is 'Disabled'.
4 If Enable DHCP has been disabled:
a Enter the IPv4 Address in the IPv4 Address text box in the form xxx.xxx.xxx.xxx. The default setting is '192.168.1.168'
b Enter the Network Mask in the Network Mask text box xxx.xxx.xxx.xxx. The default setting is '255.255.255.0'
c Enter the Gateway IP address in Gateway text box xxx.xxx.xxx.xxx.
d Enter the Primary DNS Server in the Primary DNS Server text box xxx.xxx.xxx.xxx.
e Enter the Secondary DNS Server in the Secondary DNS Server text box xxx.xxx.xxx.xxx.
5 Select Apply to save the settings.
- End -
IPv6
Enable IPv6 on the camera.
Procedure 130 Enable/Disable IPv6
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select TCP/IP from the Network menu.
3 Select the IPv6 Enable check box to enable IPv6 on the camera.
OR
Deselect the IPv6 Enable check box to disable IPv6 on the camera.
The default setting is 'Enabled'.
If IPv6 is enabled the Link Local and DHCP address displays beside 'Current IPv6 Addresses' if available.
- End -
Multicast
Multicast streaming is a one-to-many relationship between a camera and the clients receiving the stream. With a multicast stream, the server streams to a multicast IP address on the network, and clients receive the stream by subscribing to the IP address.
Procedure 131 Configure Multicast Streaming
Step Action
1 Select Network on the Web User Interface to display the Network menu options and click the Multicast tab.
2 Select the Stream Number from the drop-down list you want to configure.
3 In the Video Address field, enter a valid IP address for the Multicast broadcasting. The valid range for the IP address is:
224.xxx.xxx.xxx
232.xxx.xxx.xxx
234.xxx.xxx.xxx
239.xxx.xxx.xxx
Multicast stream addresses must be unique to the stream and cameras.
4 In the Port field, enter a port for the Multicast broadcasting. The Multicast stream port must be unique to stream cameras. The approved port range is: 0-65535.
5 In the Time to live field, enter a value.
Example of correct Muticast configuration:
Stream.1.Multicast.IPAddress=224.16.18.2
Stream.1.Multicast.Port=1032
Stream.2.Multicast.IPAddress=224.16.18.2
Stream.2.Multicast.Port=1030
Stream.3.Multicast.IPAddress=0.0.0.0
Stream.3.Multicast.Port=0
FTP
Configure the FTP settings for the FTP server. This is required to send video files from triggered analytic alerts. FTP must be configured to enable FTP video alerts when using analytics.
Note: FTP settings can also be configured in the Network menu.
Procedure 132 Configure FTP Server Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select FTP from the Network menu.
3 Select the Enable check box to enable FTP.
OR
Deselect the Enable check box to disable FTP.
The default setting is 'Enabled'.
Note: When in Enhanced Security mode, enabling FTP requires the admin account password.
4 If required, select the Secure FTP checkbox.
The default setting is 'Disabled'.
5 Enter the IP address of the FTP Server in the FTP Server text box.
6 Enter the FTP port in the FTP Port text box.
The default setting is 21.
7 Enter the FTP username in the Username text box.
8 Enter the FTP password in the Password text box.
9 Enter the FTP upload path in the Upload Path text box.
Note: When entering the upload path the following format should be used '/// of ftp directory>/
- End -
File Transfer Rate
You can limit the File Transfer Rate and assign a max transfer rate assigned to manage the amount of FTP bandwidth used.
Procedure 133 Configure the FTP Transfer Rate
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Event Settings from the Events and Actions menu.
3 Select the FTP tab.
4 Select the Limit Transfer Rate check box to limit the FTP transfer rate.
OR
Clear the Limit Transfer Rate check box to disable limited FTP transfer.
The default setting is 'Enabled'.
5 Enter the Max Transfer Rate in the Max Transfer Rate (Kbps) textbox.
The default setting is 50.
- End -
Test FTP Settings
Test the FTP settings that have been configured correctly.
Procedure 134 Test the FTP Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select FTP from the Network menu.
3 Select the FTP tab.
4 Select Test. A sample text file will be sent to the specified FTP destination to confirm that FTP settings are correct.
- End -
SMTP
Configure the SMTP settings to allow e-mail alerts to be sent from the camera when an analytic alert is triggered.
Note: SMTP settings must be configured to enable email alerts when using analytics.
Procedure 135 Configure SMTP Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select SMPT from the Network menu.
The SMPT tab displays.
3 Check the Enable SMPT check box to enable SMPT. Text boxes on the tab become available for entry.
Note: When in Enhanced Security mode, enabling SMTP requires the admin account password.
4 Enter the IP Address of the mail server in the Mail Server text box.
5 Enter the server port in the Server Port text box.
The default setting is '25'.
6 Enter the from email address in the From Address text box.
7 Enter the email address to send email alerts to in the Send Email to text box.
8 Select the Use authentication to log on to server check box to allow authentication details to be entered.
OR
Clear the Use authentication to log on to server to disable authentication.
The default setting is 'Disabled'.
9 If 'Use authentication to log on to server' check box has been selected:
a Enter the username for the SMTP account in the Username text box.
b Enter the password for the SMTP account in the Password text box.
10 Select Apply to save the settings.
- End -
SNMP
The camera introduces support for the Simple Network Management Protocol making it easier to manage on an IP network.
The SNMP support includes support for V2 and V3. Using V2 means no authentication is required to access the data and results are unencrypted. V3 offers enhanced encryption and authentication security features.
Procedure 136 Configure SNMP Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select SNMP from the Network menu.
3 Enter a location reference in the Location text box.
4 Enter an SNMP managing contact reference in the Contact text box.
5 If using V2:
a Select the Enable V2 checkbox.
b Enter the authorized ID for reading SNMP data in the Read Community text box.
c Enter the Trap Community.
d Enter the Trap Address.
e Select Apply.
OR
If using V3:
a Select the Enable V3 checkbox.
b Enter the Read User.
c Select the Security Level from the drop down menu:
- noauth: No authentication / no encryption.
- auth: Authentication / no encryption. A user password is required. It is symmetrically encrypted using either MD5 or SHA.
- priv: Authentication / encryption. A user password is required as is symmetrically encrypted using either MD5 or SHA. A data encryption password is required as is symmetrically encrypted using either DES or AES.
d Select the Authentication Type using the radio buttons.
e Enter the Authentication Password
f Select the EncryptionType using the radio buttons.
g Enter the Encryption Password
h Select Apply.
- End -
CIFS
The CIFS feature permits files generated from the camera such as alarm related video to be directed to network attached file storage via the Common Internet File System protocol. This supplements
existing distribution methods such as FTP, SFTP and email.
Procedure 137 Configure CIFS Server Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select CIFS from the Network menu.
3 Select the Enable check box to enable CIFS.
OR
Deselect the Enable check box to disable CIFS.
The default setting is 'Disabled'.
Note: When in Enhanced Security mode, enabling CIFS requires the admin account password.
4 Enter the network path in the Network Path text box.
Note: When entering the network path the following format should be used '/
5 Enter the domain name in the Domain Name in the text box.
6 Enter the username in the Username text box.
7 Enter the password h in the Password text box.
- End -
Dynamic DNS
Dynamic DNS is supported for updating, in real time a changing IP address on the Internet to provide a persistent domain name for a resource that may change location on the network. RFC 2136 Dynamic Updates in the Domain Name System. In this situation the camera talks only to the DHCP server and the DHCP server is responsible for updating the DNS server. The camera sends its hostname to the DHCP server when requesting a new lease and the DHCP server updates the DNS records accordingly. This is suitable for an intranet style configuration where there is an internal DHCP and DNS service and the user wants only to access their camera within their own network.
By default, when making a DHCP request the camera transmits its hostname as part of the DHCP request. This option is not user configurable. The cameras hostname matches the configurable parameter "camera name" on the Web User Interface. Any DHCP request contains the cameras hostname for use of the DHCP server to forward to an appropriate DNS server.
Dynamic DNS
Configure the Dynamic DNS settings for the camera.
Procedure 138 Configure Dynamic DNS
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Dynamic DNS from the Network menu.
3 Select the Service Enable check box to enable Dynamic DNS.
OR
Deselect Service Enable check box to disable Dynamic DNS.
The default setting is 'Disabled'.
4 If Service Enable has been enabled:
a Enter the Camera Alias in the text box.
b Select a Service Provider from the drop-down list:
- dyndns.org
- easydns.com
- no-ip.com
- zerigo.com
- dynsip.org
- tzo.com
c Enter a Username in the text box.
d Enter a Password in the text box.
e Enter Service Data in the text box.
5 Select Apply to save the settings.
- End -
System
When you open the System menu, the Maintenance page appears, as seen in Figure 72 on page 114.
Figure 72 System Menu

The System Menu provides access to the following camera settings and functions:
- Maintenance
- Date Time
- Audio
- Analog Video
• Health Monitor - Logs
- About
Maintenance
The Maintenance menu allows you to restore the camera settings to factory default, reboot the camera and apply a firmware upgrade.
Reset
To perform a physical reset of the camera, refer to the chapter regarding your camera model in this guide.
Note: Network settings, presets, patterns and sequences can be retained if required.
Procedure 139 Resetting the Camera
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Maintenance from the System menu.
3 Select the Preserve IP address check box to retain the current network settings during the camera reset.
OR
Deselect the Preserve IP address check box to restore the default networking settings.
The default setting is 'Enabled'.
4 Select Reboot
You will be prompted to confirm the camera reset.
- Select OK to confirm. The Web User Interface will display a "Camera Resetting" page with a progress bar showing the reboot progress.
- When the camera is restarted it will take 2 - 3 minutes until it is online and ready to be accessed and controlled.
OR
Select Cancel.
5 The Log in page displays.
- End -
Reboot
To perform a physical reset of the camera, refer to the chapter regarding your camera model in this guide.
Procedure 140 Reboot the Camera
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Maintenance from the System menu.
3 Select Reboot.
You will be prompted to confirm the camera reboot.
4 Select OK to confirm.
The Web User Interface will display a “Camera Rebooting” page with a progress bar showing the reboot progress.
When the camera is restarted it will take 2 - 3 minutes until it is online and ready to be accessed and controlled.
OR
Select Cancel.
5 The Log in page displays.
- End -
Camera Firmware Upgrade
The camera can be upgraded using firmware provided by Illustra. Alternatively, the camera can also be upgraded using Illustra Connect. Refer to the Illustra Connect User Guide for further information.
Note: All existing camera settings are maintained when the firmware is upgraded.

Caution
You should only use firmware that has been provided by Illustra. Using any other firmware may cause a malfunction and damage the camera.
Procedure 141 Upgrade Camera Firmware
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Maintenance from the System menu.
3 Select Browse.
The Choose file to Upload dialog displays.
4 Navigate to the location where the firmware file has been saved.
5 Select the firmware file then select the Open button.
6 Select Upload.
The file transfer will begin. Do not disconnect power to the camera during the upgrade process. The camera restarts automatically after the updates have been completed, this can take from 1 to 10 minutes. The Log in page displays.
- End -
Backup/Restore
Backup camera data and restore from a previously saved data file. The data file can be saved to a specified location and used to restore the camera configuration.
Note: A saved backup data file created on a camera is camera specific and cannot be used to restore the settings on a different camera.
Procedure 142 Backup Camera Data
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Maintenance from the System menu.
3 Select the Backup/Restore tab.
4 Select Backup. You are prompted to save the backup file.
5 Select Save.
- End -
Procedure 143 Restore Camera from Backup
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Maintenance from the System menu.
3 Select the Backup/Restore tab.
4 Select Browse.
The Choose file to Upload dialog displays.
5 Navigate to the location where the firmware file has been saved.
6 Select the firmware file then select the Open button.
7 Select Upload.
The file transfer begins. Do not disconnect power to the camera during the upgrade process. The camera restarts automatically after the updates have been completed, this can take from 1 to 10 minutes. The Log in page displays.
- End -
Date / Time
Set the date and time on the camera.
Note:
Date and Time can also be configured in the Quick Start menu.
Procedure 144 Configuring the Date and Time
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Date Time from the System menu.
3 Select the Time 24-hour check box to enable the 24-hour clock.
Or
Deselect the Time 24-hour check box to enable the 12-hour clock.
The default setting is '24-hour'.
4 Select the Date Display Format from the drop-down menu:
- DD/MM/YYYY
- MM/DD/YYYY
- YYYY/MM/DD
The default setting is 'YYYY/MM/DD'.
5 Select the Time Zone from the drop-down menu.
The default setting is ‘(GMT-05:00) Eastern Time (US & Canada)
6 Select the Set Time setting by selecting the radio buttons:
- Manually
- via NTP
The default setting is 'Manually'.
7 If you select Manually in step 5:
a Select the Date (DD/MM/YYYY) using the drop-down menus.
b Select the Time (HH:MM:SS) using the drop-down menus.
8 If you select via NTP in step 5:
a Enter the NTP Server Name in the text box.
- End -
Audio
You can configure the audio input, output, upload audio and stored audio clips, as well as configure Audio Video Synchronisation on this tab.
Note: This section does not apply to the Compact Min Dome.
Procedure 145 Configure Audio Input
Step Action
1 Select Audio from the System menu. The Audio Input tab displays.
2 Select the Input Enable check box to enable the audio input settings.
Or
Clear the Input Enable check box to disable audio input settings. The default setting is 'Disabled'.
3 Use the slider bar to select the Input Volume.
Values range from 1 to 100.
The default setting is 72.
- End -
Procedure 146 Configuring Audio Output
Step Action
1 Select Audio from the Camera Configuration menu.
2 Select the Output Enable check box to enable the audio output settings.
Or
Deselect the Output Enable check box to disable audio input settings.
The default setting is 'Disabled'.
3 If Output Enable has been enabled, use the slider bar to select the Output Volume.
Values range from 1 to 100.
The default setting is 50.
- End -
Configuring Stored Audio
When connected to an appropriate device, the unit is capable of playing back stored audio when an alarm has been triggered. A maximum of five audio files can be uploaded to the unit.
Note: Audio clips can only be used if a microSD Card has been installed. Refer to the relevant Quick Reference Guide for information on installing the microSD Card.
When uploading an audio file it must meet the following requirements:
- The filename cannot contain spaces.
- It must be a 'wav' file with a '.wav' extension.
- A single channel mono file with a bit depth of 16kHz.
• The sample rate must be 8kHz. - The duration must be no longer than 20 seconds.
Procedure 147 Play Stored Audio
Step Action
1 Select Audio from the System menu.
2 Select the Audio Clips tab.
3 Select to play back the corresponding audio file.
- End -
Procedure 148 Upload an Audio File
Step Action
1 Select Audio from the System menu.
2 Select the Audio Clips tab.
3 Select Browse.
The Choose file dialog displays.
4 Navigate to the location where the audio file has been saved.
Select the audio file then select the Open button.
When uploading an audio file it must meet the following requirements:
- The filename cannot contain spaces.
- It must be a 'wav' file with a '.wav' extension.
- A single channel mono file with a bit depth of 16kHz.
• The sample rate must be 8kHz.
- The duration must be no longer than 20 seconds.
5 Select Upload.
6 You will be prompted to confirm that you would like to upload the audio file.
Select OK to confirm the upload.
Or
Select Cancel.
- End -
Procedure 149 Delete a Stored Audio file
Step Action
1 Select Audio from the System menu.
2 Select the Audio Clips tab.
3 Select the corresponding Delete check box to mark the audio file for deletion.
Or
Deselect the corresponding Delete check box to keep the audio file.
4 Select the Select All check box to mark all audio files for deletion.
5 Select Delete to delete the selected audio files.
You will be prompted to confirm the deletion.
6 Select OK to confirm the deletion.
Or
Select Cancel.
- End -
Analog Video
You can select an Analog Video Source from the drop-down menu found in the Analog Video menu. You can manage output format of the analogue video by the dip switch located on the camera (default value) or through the Web User Interface page.
Available options are PAL, NTSC and OFF.
Note: This section does not apply to the Compact Min Dome.
Note: Once PAL or NTSC are selected through the Web User Interface- the physical DIP Switch selection on camera will be obsolete.
Health Monitor
The Health Monitor function provides visibility on the health status of popular device parameters. Each parameter can be enabled or disabled. The refresh frequency of the health monitor can be determined by selecting a duration from the Reporting Period drop-down menu.
Procedure 150 Configure Health Monitor Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Health Monitor from the System menu.
3 Select the Recording Period from the drop-down menu.
4 Select the corresponding checkbox to enable health monitoring on a parameter.
OR
Clear the corresponding checkbox to disable health monitoring on a parameter.
The default setting for all parameters is Enabled.
- End -
Logs
Information is provided on system and boot logs created by the camera.
System Log
The system log gives the most recent messages from the unix /var/log/messages file. Information will include the following:
- Messages about system behavior such as process startup/shutdown.
- Warnings about recoverable problems that processes encounter.
- Error messages where processes encounter problems they cannot fix; note that this does not mean that the process will not continue to work, only that it encountered an issue it could do nothing about.
Procedure 151 Display System Log
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Logs from the System menu.
The System Log tab displays.
3 Select Refresh to refresh the log for the most up-to-date information.
- End -
Procedure 152 System Log Filter
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Logs from the System menu.
The System Log tab displays.
3 Enter the number of lines of the log file you would like to view in the Lines text box.
4 Enter the word or phrase that you would like to search for in the Filter text box.
5 Select Refresh to refresh the log for the most up-to-date information.
- End -
Boot Log
The Boot log is a log of the Linux operating system boot processes and will only be useful to Tyco Security Products support engineers who require additional information on the device.
Procedure 153 Display Boot Log
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Logs from the System menu.
3 Select the Boot Log tab.
4 Select Refresh to refresh the log for the most up-to-date information.
- End -
Procedure 154 Boot Log Filter
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Logs from the System menu.
3 Select the Boot Log tab.
4 Enter the number of lines of the log file you would like to view in the Lines text box.
5 Enter the word or phrase that you would like to search for in the Filter text box.
6 Select Refresh to refresh the log for the most up-to-date information.
- End -
Audit Log
The Audit Log will log details obtained when anything is logged are source, class, result, user and a description of the change.all changes that have been made in the following areas of the Web User Interface as outlined below:
- Changes in FTP, CIFS, SMTP, IPV4, IPV6, DNS and SNMP are logged under class NETWORK.
- Changes in Stream are logged under class VIDEO.
- Changes in Reboot, Reset and Upgrade are logged under class MAINTENANCE.
- Changes in DIO and ROI are logged under EVENT.
About
The About menu provides the following camera information:
- Camera Name
- Model
- Product Code
- Manufacturing Date
- Serial Number
- MAC Address
- Firmware Version
- Hardware Version
Procedure 155 Display Model Information
| Step | Action |
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select About from the System menu. The model tab displays. |
| - End - | |
Procedure 156 Edit Camera Name
| Step | Action |
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select About from the System menu. The model tab displays. |
| 3 | Edit the name in the Camera Name textbox. |
| - End - | |
Edge Recording
When you select the Edge Recording menu, the SD Card Management page appears, as seen in Figure 73 on page 124.
Figure 73 Edge Recording Menu

The Edge Recording Menu provides access to the following camera settings and functions:
• SD Card Management
- Record Settings
- Event Download
SD Card Management
Edge recording provides the ability to save recorded video to a SD Card. Video can be configured to be recorded based on an event. Without an SD Card current faults notifications displayed on camera if an alarm is triggered. Using an SD Card enables the following:
• Video/Audio and screen shot are saved to the SD card.
- SMTP notifications can be sent.
- FTP and CIFS uploads of video can be sent.
• Audio can be played via the Audio Out port.
- Current faults notifications displayed on camera if an alarm is triggered.
Inserting the SD Card
When inserting an SD Card it is essential that the camera is rebooted. The SD Card should be mounted and unmounted through the Web User Interface. If you receive a 'Device is Busy' model
you should wait and try again in a few minutes. If this does not work then it may be necessary to disable Motion Detection, FTP or any other process which may be using the SD Card.
Note: Refer to the Quick Reference Guide supplied with the product for details on how to remove the housing assembly and gain access to the camera.
Procedure 157 Insert the SD Card by powering down the Camera
Step Action
1 Turn off the camera by disconnecting the power supply.
2 Insert the SD card into the camera.
3 Reconnect the power supply and power up the camera.
- End -
Procedure 158 Mount the SD Card through the Web User Interface to reboot the Camera
Step Action
1 Insert the MicroSD card into the camera.
2 Select Setup on the Web User Interface banner to display the setup menus.
3 Select SD Card Management menu from the Edge Recording menu.
4 Select Mount.
- End -
Removing the MicroSD Card
If at any stage you need to remove the MicroSD card from the camera one of the following two procedures should be used:
- Remove the SD Card by powering down the camera - Use this procedure if you do not have access to the Web User Interface and are unable to unmount the MicroSD card before removal.
- Unmount the SD Card for Removal - Use this procedure when you are unable to access the power supply to the camera.
Note: Refer to the Quick Reference Guide supplied with the product for details on how to remove the housing assembly and gain access to the camera.
Procedure 159 Remove the MicroSD Card by powering down the Camera
1 Turn off the camera by disconnecting the power supply.
2 Remove the SD card from the camera.
Note: AVI clips are not available on the camera until the MicroSD card has been inserted and the camera rebooted.
3 Reconnect the power supply and power up the camera.
- End -
Procedure 160 Unmount the MicroSD Card for Removal
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select SD Card Management menu from the Edge Recording menu.
3 Select Unmount.
You are prompted to confirm the unmounting.
4 Select OK to confirm.
OR
5 Select Cancel.
Remove the SD card from the camera.
AVI clips are not available on the camera until the SD card has been inserted and mounted.
- End -
Record Settings
Select which video stream to use for alarm video and configure pre and post event durations for the playable video clip. The camera can record video generated from MD, face detection and DIO events.
Procedure 161 Configure Record Settings
Step Action
1 Select Setup on the Web User Interface Banner to display the setup menus.
2 Select Record Settings from the Edge Recording menu.
3 Select Enable Record to allow the camera to create a playable video clip.
OR
Deselect Enable Record to disable the feature.
4 If Enable Record has been enabled:
a Select the required video stream from the Video drop-down menu.
Refer to Procedure 5-1 Configure the Video Stream Settings.
b Select the Pre Event (secs) in seconds from the drop-down menu. Values range from 0 to 10.
The default setting is 5 seconds.
c Select the Post Event (secs) in seconds from the drop-down menu. Values range from 0 to 10.
The default setting is 5 seconds.
5 Select Apply to save.
- End -
Offline Record Settings
When you configure the Offline Record Settings feature and once it detects a loss of connection with the recorder, it sends the video stream to the SD card within the unit. This satisfies the loss of video and continues recording. Once the recorder is back online the camera initiates sending recorded video from the SD card to the recorder. The maximum time recording during the outage depends on the SD card and the recorded stream you selected. If the SD reaches full capacity, it deletes video from earliest recording to latest recording. This feature integrates with the VE NVR 5.0 Trickle Stor.
Procedure 162 Configure Offline Recording Settings
Step Action
1 Select Setup on the Web User Interface Banner to display the setup menus.
2 Select Record Settings from the Edge Recording menu.
3 Select the Offline Record Settings tab.
4 In the Video Edge IP Address field, enter the IP address of the Video Edge recorder the camera is connected to.
5 In the Pre event (secs) field, enter a time in seconds of the amount of time you want recorded before the offline event.
6 In the Post event (secs) field, enter a time in seconds of the amount of time you wants recorded after the offline event.
- End -
Event Download
If an event action has record mode enabled, when triggered, the associated video is logged in the event download table where it can later be downloaded from an SD Card using the specified upload protocol.
Note: An event action must have record mode enabled to be logged and downloaded. This is configured in Event Actions under the Events and Actions menu.
Appendix A: User Account Access
| Camera Menu Sub Menu Tab | Admin Operator | User | |||
| Live View Live View X X | |||||
| Quick Start | Basic Configuration | TCP/IP X | |||
| Video Stream Settings | X | X | |||
| Picture Basic | X X | ||||
| Picture Additional | X X | ||||
| Date Time | X X | ||||
| OSD | X X | ||||
| Video | Streams | Video Stream Settings | X | X | |
| Picture Settings | Picture Basic | X X | |||
| Picture Additional | X X | ||||
| Lens Calibration | X | ||||
| Lens selection | X | ||||
| Date/Time/OSD | Date Time | X X | |||
| OSD | X X | ||||
| Privacy Zones | Privacy Zones | X X | |||
| Events and Actions | Event Settings | SMTP | X | ||
| FTP | X | ||||
| CIFS | X | ||||
| Event Actions | Event Actions X | ||||
| Alarm I/O | Alarm I/O | X | |||
| Analytics | ROI | X | |||
| Motion Detection | X | ||||
| Blur Detection | X | ||||
| Event Logs | Event Log | X | |||
| Fault Log | X | ||||
| Security | Security Status | Security Overview | X | ||
| Security Log X | |||||
| Users User X X | |||||
| Add User X X | |||||
| Change Password | X X X | ||||
| HTTP/HTTPS | HTTP/HTTPS | X | |||
| IEEE 802.1x | EAP Settings | X | |||
| Firewall | Basic Filtering | X | |||
| Address Filtering | X | ||||
| Remote Access | Remote Access | X | |||
| Session Timeout | Session Timeout | X | |||
| Network | TCP/IP | TCP/IP | X | ||
| FTP | FTP | X | |||
| SMTP | SMTP | X | |||
| SNTP | SNTP | X | |||
| CIFS | CIFS | X | |||
| Dynamic DNS | Dynamic DNS | X | |||
| System Maintenance | Maintenance | X | |||
| Backup / Restore | X | ||||
| Date Time | Date Time | X | |||
| Audio Audio | X | ||||
| Audio Clips | X X | ||||
| Analog Video | Analog Video | X | X | ||
| Health Monitor | Health Monitor | X | |||
| Logs | System Log | X | |||
| Boot Log | X | ||||
| Audit Log | X | ||||
| About | Model | X X X | |||
| Edge Recording | SD Card Management | SD Card Management | X | ||
| Record Settings | Record Settings | X | |||
| Offline Record Settings | X | ||||
| Event Download | Event Download | X | |||
Appendix B: Using Media Player to View RTS Streaming
Note: This appendix is provided for user instruction only. Tyco Security Products does not support or is not responsible for any error caused during the use of third party software used for RTSP playback.
Procedure 163 Viewing RTSP Stream through Media Player
Step Action
You can use Media Player to view live video and audio in real time from the camera.
1 Select Media then Open Network Stream.
2 Enter the IP address of the camera stream in the Network URL text box in the following format to view Stream 1 and 2:
- Stream 1: rtsp://cameraip:554/videoStreamId=1
- Stream 2: rtsp://cameraip:554/audioStreamId=1
For example: rtsp://192.168.1.168:554/videoStreamId=1
OR
rtsp://192.168.1.168:554/videoStreamId=1&audioStreamId=1
3 Select Play. The live video stream displays.
- End -
Appendix C: Stream Resolutions
Flex Gen 2 Streaming Combinations
Table 74 on page 131 and Table 75 on page 132 provide information for the stream resolutions of the Flex Gen 2 cameras herein.
Table 74 Stream Set A (all resolution, codes and frame rate combinations of Stream 1, 2 an
| Stream Resolution | Codecs | Frame Rates (fps) | Stream Resolution | Codecs | Frame Rates (fps) | Stream Resolution | Codecs | Frame Rates (fps) | TWDR Support |
| Stream 1 Stream 2 Stream | 3 | ||||||||
| 2048x1536 | H264/H264 IntelliZip H265/H26 IntelliZip | 1-30 1280x720 | H264/H264 IntelliZip H265/H26 IntelliZip MJPEG | 1-30 | 640x360 | MJPEG | 15 | Yes (2x) | |
| 1920x1080 | H264/H264 IntelliZip H265/H26 IntelliZip MJPEG | 1-30 1024x576 | H264/H264 IntelliZip H265/H26 IntelliZip MJPEG | 1-30 | 480x360 | MJPEG | 15 | Yes (2x) | |
| 1664x936 | H264/H264 IntelliZip H265/H26 IntelliZip MJPEG | 1-30 640x360 | H264/H264 IntelliZip H265/H26 IntelliZip MJPEG | 1-30 | 384x288 | MJPEG | 15 | Yes (2x) | |
| 1280x720 | H264/H264 IntelliZip H265/H26 IntelliZip MJPEG | 1-30 480x360 | H264/H264 IntelliZip H265/H26 IntelliZip MJPEG | 1-30 | Yes (2x) | ||||
| 384x288 | H264/H264 IntelliZip H265/H26 IntelliZip MJPEG | 1-30 | Yes (2x) | ||||||
Table 75 Stream Set B (all resolution, codes and frame rate combinations of Stream 1, 2 an
| Stream Resolution | Codecs | Frame Rates (fps) | Stream Resolution | Codecs | Frame Rates (fps) | Stream Resolution | Codecs | Frame Rates (fps) | TWDR Support |
| Stream 1 Stream | 3 | ||||||||
| 1920x1080 | H264/H264 IntelliZip H265/H26 IntelliZip MJPEG | 31-60 1280x720 | H264/H264 IntelliZip H265/H26 IntelliZip MJPEG | 1-15 640x360 | MJPEG 15 No | ||||
| 1664x936 | H264/H264 IntelliZip H265/H26 IntelliZip MJPEG | 31-60 1024x576 | H264/H264 IntelliZip H265/H26 IntelliZip MJPEG | 1-15 480x360 | MJPEG 15 No | ||||
| 1280x720 | H264/H264 IntelliZip H265/H26 IntelliZip MJPEG | 31-60 640x360 | H264/H264 IntelliZip H265/H26 IntelliZip MJPEG | 1-15 384x288 | MJPEG 15 No | ||||
| 480x360 | H264/H264 IntelliZip H265/H26 IntelliZip MJPEG | 1-15 | No | ||||||
| 384x288 | H264/H264 IntelliZip H265/H26 IntelliZip MJPEG | 1-15 | No | ||||||
Note: A maximum of 5 concurrent streams are supported by the camera. This includes shared streams. So, for example, Stream 1 can be shared twice along with a running Stream 2 and Stream 3, or Stream 1 can be shared 4 times if Stream 2 and Stream 3 are not running.
Note: When frame-rate is more than 30fps the following restrictions apply:
- Stream 1 max resolution is 1920x1080.
- TWDR is disabled.
- Stream 2 has a maximum frame-rate of 15.
Appendix D: Camera Defaults
The below table details the defaults for the Illustra Connect Web User Interface.
Table 76 Camera Defaults
| Tab Item | Default | |||
| TCP/IP | ||||
| Enable DHCP ON | ||||
| IPv4 Address 192.168.1.168 | ||||
| Network Mask 255.255.255.0 | ||||
| Gateway Unspecified | ||||
| Primary DNS Unspecified | ||||
| IPv6 Enable ON | ||||
| Current IPv6 Address | Unspecified | |||
| Video Stream Settings | ||||
| Stream Number | 1 | 2 | 3 | |
| Codec | H264 | H264 | MJPEG | |
| Profile | Main | |||
| Resolution | 2048x1536 | 1280x720 | 480x360 | |
| Frame Rate (fps) [1-30] | 30 | 15 | 15 | |
| GOP Length [1-150] | 30 | 30 | N/A | |
| MJPEG Quality | N/A | N/A | N/A | |
| Rate Control | CVBR | CVBR | N/A | |
| VBR Quality | N/A | N/A | N/A | |
| CBR/CVBR Bit Rate | 8000 | 8000 | N/A | |
| Picture Basic | ||||
| Mirror | OFF | |||
| Flip | OFF | |||
| Focus Unspecified | ||||
| Zoom Unspecified | ||||
| Exposure Method Center | Weighted | |||
| Exposure Offset (F-stops) | 0 | |||
| Min Exposure (sec) 1/10000 | ||||
| Max Exposure (sec) 1/8 | ||||
| Max Gain (dB) 51dB | ||||
| Frequency 60Hz | ||||
| Flickerless OFF | ||||
| Picture Additional | ||||
| Enable WDR | OFF | |||
| Enable IR Illuminator | ON | |||
| Day Night Mode | Auto Mid | |||
| Brightness 50% | ||||
| Contrast | 50% | |||
| Saturation | 50% | |||
| Sharpness | 50% | |||
| White Balance Mode | Auto Normal | |||
| Red | 50% | |||
| Blue | 50% | |||
| Date/Time/OSD | ||||
| Camera Friendly Name | Flex2-SERIALNUMBER | |||
| Camera Time | Unspecified | |||
| Time 24-hour | ON | |||
| Date Display Format | YYYY/MM/DD | |||
| Time Zone | (GMT-05:00) Eastern Time (US and Canada) | |||
| Set Time Manually | ||||
| Date(DD/MM/YY) Unspecified | ||||
| Time(HH:MM:SS) Unspecified | ||||
| Text size Normal | ||||
| OSD Name OFF | ||||
| OSD Time OFF | ||||
| OSD User defined Unspecified | ||||
| Privacy Zones | ||||
| Name Unspecified | ||||
| SMTP | ||||
| Mail Server Unspecified | ||||
| Server Port 25 | ||||
| From Address | Unspecified | |||
| Send Email To | Unspecified | |||
| Use authentication to log on to server | OFF | |||
| FTP | ||||
| Enable FTP | ON | |||
| Secure FTP | OFF | |||
| FTP Server | Unspecified | |||
| FTP Port | 21 | |||
| Username | Unspecified | |||
| Password | Unspecified | |||
| Upload Path | Unspecified | |||
| Limit Transfer Rate | ON | |||
| Max Transfer Rate (Kbps) | 50 | |||
| CIFS | ||||
| Enable ON | ||||
| Network Path Unspecified | ||||
| Domain Name Unspecified | ||||
| Username Unspecified | ||||
| Password Unspecified | ||||
| Event Actions | ||||
| Fault action 1 | Unspecified | |||
| Fault action 2 | Unspecified | |||
| Fault action 3 | Unspecified | |||
| Fault action 4 | Unspecified | |||
| Fault action 5 | Unspecified | |||
| Alarm I/O | ||||
| Alarm input 1 (open) Unspecified | ||||
| Alarm output 1 (open) Not Active | ||||
| ROI | ||||
| Table | Unspecified | |||
| Enable Face Detection | OFF | |||
| Highlight Faces | OFF | |||
| Enhance Faces | OFF | |||
| Face Orientation | UP | |||
| Action | Unspecified | |||
| Motion Detection | ||||
| Enable Motion Detection | OFF | |||
| Sensitivity | HIGH | |||
| Action Unspecified | ||||
| Blur Detection | ||||
| Enable Blur Detection OFF | ||||
| Event Log Unspecified | ||||
| Fault Log Unspecified | ||||
| Security | ||||
| Security Status Standard | ||||
| Users | ||||
| Logon Name Admin | ||||
| Role Admin | ||||
| Add User | ||||
| Name | Unspecified | |||
| Role Unspecified | ||||
| Password | Unspecified | |||
| Confirm Password | Unspecified | |||
| Change Password | ||||
| Name | Unspecified | |||
| Current Password | Unspecified | |||
| New Password | Unspecified | |||
| Confirm New Password | Unspecified | |||
| HTTP/HTTPS | ||||
| HTTP Method | BOTH | |||
| Select Certificate File | Unspecified | |||
| EAP Settings | ||||
| Enable IEEE802.1x | OFF | |||
| EAPOL Version | 1 | |||
| EAP Method PEAP | ||||
| EAP Identity Unspecified | ||||
| CA Certificate Unspecified | ||||
| Password Unspecified | ||||
| Client Certificate Unspecified | ||||
| Private Key Password Unspecified | ||||
| Basic Filtering | ||||
| ICMP Blocking OFF | ||||
| Rp Filtering OFF | ||||
| SYN Cookie Verification | OFF | |||
| Address Filtering | ||||
| Filtering | OFF | |||
| IP or MAC Address | Unspecified | |||
| Remote Access | ||||
| SSH Enable | OFF | |||
| ONVIF Discovery Mode | ON | |||
| ONVIF User Authentication | ON | |||
| Video Over HTTP | ON | |||
| UPnP Discovery | ON | |||
| ExacqVision Server Audio | ON | |||
| Session Timeout | ||||
| Session Timeout(mins) | 15 | |||
| Dynamic DNS | ||||
| Service Enable | OFF | |||
| Camera Alias | Unspecified | |||
| Service Provider dyndns.org | ||||
| Username Unspecified | ||||
| Password Unspecified | ||||
| Service Data Unspecified | ||||
| Maintenance | ||||
| Preserve IP Address ON | ||||
| Preserve Applications ON | ||||
| Select Firmware Image File | Unspecified | |||
| Backup/Restore | ||||
| Select Saved Data File | Unspecified | |||
| Audio | ||||
| Enable Audio | OFF | |||
| Input Enable | OFF | |||
| Input Volume | 72 | |||
| Output Enable | OFF | |||
| Output Volume | 50 | |||
| Audio Clips | ||||
| Audio Clips Table | Unspecified | |||
| Analog Video | ||||
| Analog Video Source | DIP Switch | |||
| Health Monitor | ||||
| Reporting Period (seconds) | 20 | |||
| Health Monitor Table | Unspecified | |||
| System Log | ||||
| Lines (From The End Of The Log File) | Unspecified | |||
| Filter (Only Lines Containing Text) | Unspecified | |||
| Boot Log | ||||
| Lines (From The End Of The Log File) | Unspecified | |||
| Filter (Only Lines Containing Text) | Unspecified | |||
| Audit Log | ||||
| Search By Unspecified | ||||
| Filter Text 1 TEXT | ||||
| Filter Text 2 Unspecified | ||||
| Start Date (DD/MM) Unspecified | ||||
| End Date (DD/MM) Unspecified | ||||
| Model | ||||
| Camera Name Factory configuration | ||||
| Model Factory configuration | ||||
| Product Code Factory configuration | ||||
| Manufacturing Date | Factory configuration | |||
| Serial Number | Factory configuration | |||
| MAC Address Factory configuration | ||||
| Firmware Version | Factory configuration | |||
| Hardware Version | Factory configuration | |||
| SD Card Management | ||||
| Disk | Unspecified | |||
| File Type | Unspecified | |||
| Total Size | Unspecified | |||
| Free Space | Unspecified | |||
| Status | Unspecified | |||
| Record Settings | ||||
| Enable Even Recording OFF | ||||
| Record Source Stream 1 | ||||
| Pre Event (secs) 10 | ||||
| Post Event (secs) 10 | ||||
| Offline Record Setting | ||||
| Video Edge IP address Unspecified | ||||
| Pre event (sec) 10 | ||||
| Post event (sec) 10 | ||||
| Event Download | ||||
| File Name Table | Unspecified | |||
End User License Agreement (EULA)
IMPORTANT - READ THIS END-USER LICENSE AGREEMENT ("EULA") CAREFULLY BEFORE OPENING THE DISK PACKAGE, DOWNLOADING THE SOFTWARE OR INSTALLING, COPYING OR OTHERWISE USING THE SOFTWARE.
THIS EULA IS A LEGAL AGREEMENT BETWEEN YOU AND SENSORATIC ELECTRONICS, LLC ("TYCO"), AND GOVERNS YOUR USE OF THE SOFTWARE AND/OR FIRMWARE ACCOMPANYING THIS EULA WHICH SOFTWARE MAY BE INCLUDED IN AN ASSOCIATED PRODUCT AND INCLUDES COMPUTER SOFTWARE AND MAY INCLUDE MEDIA, PRINTED MATERIALS, AND "ON-LINE" OR ELECTRONIC DOCUMENTATION (COLLECTIVELY, THE "SOFTWARE"). BY BREAKING THE SEAL ON THIS PACKAGE, DOWNLOADING THE SOFTWARE OR INSTALLING, COPYING OR OTHERWISE USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS EULA, DO NOT OPEN, DOWNLOAD, INSTALL, COPY OR OTHERWISE USE THE SOFTWARE.
-
SCOPE OF LICENSE. The Software may include computer code, program files and any associated media, hardware or software keys, printed material and electronic documentation. The Software may be provided to you pre-installed in a product or on a storage device (the media) as part of a computer system or other hardware or device ("System"). The Software is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. All title and intellectual property rights in and to the Software (including but not limited to any images, photographs, and text incorporated into the Software), the accompanying printed materials, and any copies of the Software, are owned by Tyco and/or its suppliers. The Software is licensed, not sold. All rights not expressly granted under this EULA are reserved by Tyco and its suppliers.
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GRANT OF LICENSE. This EULA grants you the following rights on a non-exclusive basis:
a. General. This EULA permits you to use the Software for which you have purchased this EULA. If the Software is protected by a software or hardware key or other device, the Software may be used on any computer on which the key is installed. If the key locks the Software to a particular System, the Software may only be used on that System.
b. Locally Stored Components. The Software may include a software code component that may be stored and operated locally on one or more devices. Once you have paid the required license fees for these devices (as determined by Tyco in its sole discretion), you may install and/or use one copy of such component of the Software on each of the devices as licensed by Tyco. You may then use, access, display, run or otherwise interact with ("use") such component of the Software in connection with operating the device on which it is installed solely in the manner set forth in any accompanying documentation or, in the absence of such, solely in the manner contemplated by the nature of the Software.
c. Remotely Stored Components. The Software may also include a software code component for operating one or more devices remotely. You may install and/or use one copy of such component of the Software on a remote storage device on an internal network with all of the devices and may operate such component with each device over the internal network solely in the manner set forth in any accompanying documentation or, in the absence of such, solely in the manner contemplated by the nature of the Software; provided however, you must still acquire the required number of licenses for each of the devices with which such component is to be operated.
d. Embedded Software/Firmware. The Software may also include a software code component that is resident in a device as provided by Tyco for operating that device. You may use such component of the Software solely in connection with the use of that device, but may not retrieve, copy or otherwise
transfer that software component to any other media or device without Tyco's express prior written authorization.
e. Backup Copy. You may make a back-up copy of the Software (other than embedded software) solely for archival purposes, which copy may only be used to replace a component of the Software for which you have current valid license. Except as expressly provided in this EULA, you may not otherwise make copies of the Software, including the printed materials.
- OTHER RIGHTS AND LIMITATIONS. Your use of the Software is subject to the following additional limitations. Failure to comply with any of these restrictions will result in automatic termination of this EULA and will make available to Tyco other legal remedies.
a. Limitations on Reverse Engineering and Derivative Works. You may not reverse engineer, decompile, or disassemble the Software, and any attempt to do so shall immediately terminate this EULA - except and only to the extent that such activity may be expressly permitted, notwithstanding this limitation, either by applicable law or, in the case of open source software, the applicable open source license. You may not make any changes or modifications to any portion of the Software, or create any derivative works, without the written permission of an officer of Tyco (except as provided in Section 3(f) of this EULA with respect to "open source" software). You may not remove any proprietary notices, marks or labels from the Software. You shall institute reasonable measures to ensure compliance with the terms and conditions of this EULA by your personnel and agents.
b. Copyright Notices. You must maintain all copyright notices on all copies of the Software.
c. Transfer. You may only transfer your rights under this EULA (i) as part of a permanent sale or transfer of all of the devices for which the Software is licensed as applicable; (ii) if you transfer all of the Software (including all component parts, the media and printed materials, any upgrades and this EULA); (iii) if you do not retain any copies of any portion of the Software; (iv) if the recipient agrees to the terms of this EULA; and (v) if the Software is an upgrade, such transfer must also include all prior versions of the Software. You agree that failure to meet all of these conditions renders such transfer null and void.
d. Termination. Without prejudice to any other rights, Tyco may terminate this EULA if you fail to comply with the terms and conditions herein. In such event, you must immediately destroy all copies of the Software and all of its component parts. To the extent the Software is embedded in hardware of firmware, you will provide prompt access to Tyco or its representative to remove or lock Software features or functionality as Tyco determines.
e. Subsequent EULA. Tyco may also supersede this EULA with a subsequent EULA pursuant to providing you with any future component, release, upgrade or other modification or addition to the Software. Similarly, to the extent that the terms of this EULA conflict with any prior EULA or other agreement between you and Tyco regarding the Software, the terms of this EULA shall prevail.
f. Incorporation of "Open Source" and other Third Party Software. Portions of the Software may be subject to certain third party license agreements governing the use, copying, modification, redistribution and warranty of those portions of the Software, including what is commonly known as "open source" software. Such portions of the Software are governed solely by the terms of such other license, and no warranty is provided under this License for open source software. By using the Software you are also agreeing to be bound to the terms of such third party licenses. If provided for in the applicable third party license, you may have a right to reverse engineer such software or receive source code for such software for use and distribution in any program that you create, so long as you in turn agree to be bound to the terms of the applicable third party license, and your programs are distributed under the terms of that license. If applicable, a copy of such source code may be obtained free of charge by contacting your Tyco representative.
g. Trademarks. This EULA does not grant you any rights in connection with any trademarks or service marks of Tyco, its affiliates or its suppliers.
h. Rental. You may not sublicense, rent, lease or lend the Software. You may not make it available to others or post it on a server or web site or otherwise distribute it.
i. Software Keys. The hardware/software key, where applicable, is your proof of license to exercise the rights granted herein and must be retained by you. Lost or stolen keys will not be replaced.
j. Demonstration and Evaluation Copies. A demonstration or evaluation copy of the Software is covered by this EULA; provided that the licenses contained herein shall expire at the end of the demonstration or evaluation period.
k. Registration of Software. The Software may require registration with Tyco prior to use. If you do not register the Software, this EULA is automatically terminated and you may not use the Software.
I. Additional Restrictions. The Software may be subject to additional restrictions and conditions on use as specified in the documentation accompanying such Software, which additional restrictions and conditions are hereby incorporated into and made a part of this EULA.
m. Upgrades and Updates. To the extent Tyco makes them available, Software upgrades and updates may only be used to replace all or part of the original Software that you are licensed to use. Software upgrades and updates do not increase the number of copies licensed to you. If the Software is an upgrade of a component of a package of Software programs that you licensed as a single product, the Software may be used and transferred only as part of that single product package and may not be separated for use on more than one computer or System. Software upgrades and updates downloaded free of charge via a Tyco authorized World Wide Web or FTP site may be used to upgrade multiple Systems provided that you are licensed to use the original Software on those Systems.
n. Tools and Utilities. Software distributed via a Tyco-authorized World Wide Web or FTP site (or similar Tyco-authorized distribution means) as a tool or utility may be copied and installed without limitation provided that the Software is not distributed or sold and the Software is only used for the intended purpose of the tool or utility and in conjunction with Tyco products. All other terms and conditions of this EULA continue to apply.
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EXPORT RESTRICTIONS. You agree that you will not export, re-export or transfer any portion of the Software, or any direct product thereof (the foregoing collectively referred to as the "Restricted Components"), to IRAN, NORTH KOREA, SYRIA, CUBA and SUDAN, including any entities or persons in those countries, either directly or indirectly ("Tyco's Position"). You also agree that you will not export, re-export or transfer the Restricted Components to any other countries except in full compliance with all applicable governmental requirements, including but not limited to applicable economic sanctions and constraints administered by the U.S. Treasury Department and applicable export control measures administered by the U.S. Department of Commerce and U.S. Department of State, any other U.S. government agencies, and measures administered by the European Union or the government agencies of any other countries. Any violation by you of the applicable laws or regulations of the U.S. or any other government, or where you breach Tyco's Position notwithstanding whether or not this is contrary to any aforementioned applicable laws or regulations, will result in automatic termination of this EULA.
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U.S. GOVERNMENT RESTRICTED RIGHTS. The Software is Commercial Computer Software provided with "restricted rights" under Federal Acquisition Regulations and agency supplements to them. Any use, duplication or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFAR 255.227-7013 et. seq. or 252.211-7015, or subparagraphs (a) through (d) of the Commercial Computer Software Restricted Rights at FAR 52.227-19, as applicable, or similar clauses in the NASA FAR Supplement. Contractor/manufacturer is Sensormatic Electronics, LLC, 6 Technology Park Drive, Westford, MA 01886.
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LIMITED WARRANTY.
a. Warranty. Tyco warrants that the recording medium on which the Software is recorded, hardware key, and the documentation provided with it, will be free of defects in materials and workmanship under normal use for a period of ninety (90) days from the date of delivery to the first user. Tyco further warrants that for the same period, the Software provided on the recording medium under this license will substantially perform as described in the user documentation provided with the product when used with specified hardware. THE FOREGOING EXPRESS WARRANTY REPLACES AND IS IN LIEU OF ALL OTHER WARRANTIES OR CONDITIONS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED OR OTHER WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT OR NON-MISAPPROPRIATION OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY, CUSTOM, TRADE, QUIET ENJOYMENT, ACCURACY OF INFORMATIONAL CONTENT, OR SYSTEM INTEGRATION. TYCO MAKES NO WARRANTY THAT ANY PORTION OF THE SOFTWARE WILL OPERATE ERROR-FREE, FREE OF ANY SECURITY DEFECTS OR IN AN UNINTERRUPTED MANNER. TYCO SHALL NOT BE RESPONSIBLE FOR PROBLEMS CAUSED BY CHANGES IN THE OPERATING CHARACTERISTICS OF THE DEVICE(S) UPON WHICH THE SOFTWARE IS OPERATING, OR FOR PROBLEMS IN THE INTERACTION OF THE SOFTWARE WITH NON-TYCO SOFTWARE OR HARDWARE PRODUCTS. TYCO NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON PURPORTING TO ACT ON ITS BEHALF TO MODIFY OR TO CHANGE THIS WARRANTY, NOR TO ASSUME FOR IT ANY OTHER WARRANTY OR LIABILITY CONCERNING THIS SOFTWARE. THE WARRANTY MADE BY TYCO MAY BE VOIDED BY ABUSE OR MISUSE. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS UNDER MANDATORY LAW THAT VARY FROM STATE TO STATE AND COUNTRY TO COUNTRY.
b. Exclusive Remedy. Tyco's entire liability and your exclusive remedy under the warranty set forth in this Section 6 will be, at Tyco's option, to (i) attempt to correct Software errors with efforts Tyco believes suitable to the problem, (ii) replace at no cost the recording medium, Software or documentation with functional equivalents as applicable, or (iii) refund a pro-rated portion of the license fee paid for such Software (less depreciation based on a five-year life expectancy) and terminate this EULA, provided, in each case, that Tyco is notified in writing of all warranty problems during the applicable warranty period. Any replacement item will be warranted for the remainder of the original warranty period. No remedy is provided for failure of the Software if such failure is the result of accident, abuse, alteration or misapplication with respect to the Software or any hardware on which it is loaded. Warranty service or assistance is provided at the original point of purchase.
- LIMITATION OF LIABILITY & EXCLUSION OF DAMAGES.
a. LIMITATION OF LIABILITY. IN NO EVENT WILL TYCO'S AGGREGATE LIABILITY (INCLUDING, BUT NOT LIMITED TO, LIABILITY FOR NEGLIGENCE, STRICT LIABILITY, BREACH OF CONTRACT, MISREPRESENTATION AND OTHER CONTRACT OR TORT CLAIMS) ARISING FROM OR RELATED TO THIS EULA, OR THE USE OF THE SOFTWARE, EXCEED THE GREATER OF USD\$5.00 OR THE AMOUNT OF FEES YOU PAID TO TYCO OR ITS RESELLER FOR THE SOFTWARE THAT GIVES RISE TO SUCH LIABILITY. BECAUSE AND TO THE EXTENT THAT SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSIONS OR LIMITATIONS OF LIABILITY ABOVE, THESE MAY NOT APPLY TO YOU.
b. EXCLUSION OF OTHER DAMAGES. UNDER NO CIRCUMSTANCES SHALL TYCO OR ANY OF ITS RESELLERS OR LICENSORS BE LIABLE FOR ANY OF THE FOLLOWING: (I) THIRD PARTY CLAIMS; (II) LOSS OR DAMAGE TO ANY SYSTEMS, RECORDS OR DATA, OR LIABILITIES RELATED TO A VIOLATION OF AN INDIVIDUAL'S PRIVACY RIGHTS; OR (III) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, RELIANCE, OR COVER DAMAGES (INCLUDING LOST PROFITS AND LOST SAVINGS), IN EACH CASE EVEN IF TYCO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU ARE SOLELY RESPONSIBLE AND LIABLE FOR VERIFYING THE SECURITY, ACCURACY AND
ADEQUACY OF ANY OUTPUT FROM THE SOFTWARE, AND FOR ANY RELIANCE THEREON. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS, SO SOME OF THE ABOVE LIMITATIONS MAY APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY THOSE LAWS.
- GENERAL. If any provision of this EULA is found to be unlawful, void, or for any reason unenforceable, then that provision shall be severed from this EULA and shall not affect the validity and enforceability of the remaining provisions. You should retain proof of the license fee paid, including model number, serial number and date of payment, and present such proof of payment when seeking service or assistance covered by the warranty set forth in this EULA. This EULA is governed by the laws of the State of New York, without regards to its conflicts of law principles. The parties hereby irrevocably agree that they submit themselves to the personal jurisdiction of the state and federal courts of New York for purposes of resolving any and all disputes arising under or related to these terms and conditions. The parties specifically exclude the application of the provisions of the United Nations Convention on Contracts for the International Sale of Goods.
9. ADDITIONAL NOTICES.
a. For Software that implements the MPEG-4 Visual Standard: PORTIONS OF THIS PRODUCT ARE LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING VIDEO IN COMPLIANCE WITH THE MEPG-4 VISUAL STANTARD ("MPEG-4 VIDEO") AND/OR (II) DECODING MEPG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MEPG LA TO PROVIDE MPEG-4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHE RUSE. ADDITOINAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND LCICENSING MAY BE OBTAINED FROM MPEG LA, LLA. SEE HTTP://WWW.MPEGLA.COM.
b. For Software that implements the AVC Standard: PORTIONS OF THIS PRODUCT ARE LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD ("AVC VIDEO") AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM.


















